Coffee Machine VELASCA CMF-OTC

Service

ServiceManual Rev. 00 MARCH 2017

General Information Description Value Housing material Thermoplastic material Size (w x h x d) 256mm x 340mm x 440 mm (data may vary depending on the model) Weight 9.0 kg (data may vary depending on the model) Power Cord length 1.2m Control panel Front panel Water tank 1.5 litres bean hopper capacity 300 g Coffee grounds drawer capacity 10 Pump pressure 15 bar Boiler Stainless steel type Safety devices Thermal fuse

All parts of this document are the property of International Group. All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where express authorisation has been provided in writing or through a contractual agreement.

Published by Saeco International Group Subject to modification 01/03/2017 GAGGIA VELASCA

Table of contents Page Table of contents Page 1. Introduction 5. Service Mode 1.1. Documentation required 1 5.1. Test Mode 1 1.2. Tools and resources 1 5.2. Steam Out 7 1.3. Material 1 5.3. Error Codes for Out of Order alarm 8 1.4. Safety warnings 1 5.4. Saeco Service Center - Quick Start Guide 8 1.5. Service POLICY grid as used for coffee machines 3 1.6.1. External machine parts (CMF) 4 6. Service and maintenance 1.6.2 External machine parts (OTC) 5 6.1. Repair flow 1 1.6.3. Internal machine parts 6 7. Disassembly 2. Technical specifications 7.1. Outer Shell 1 2.1. Technical specifications 1 7.2. Coffee grinder 1 2.2. Machine parameters and performance 1 7.3. Grinder blades 2 2.3. Specification for the measurement of the coffee products 3 7.4. Coffee grinder adjustment 2 temperature 7.5. Carafe connection and hot/steam water dispenser 3 2.3.1. Specification for the measurement of the Milk products 4 7.6. Removing tap 3 temperature 7.7. Pump 3 7.8. Flow-meter 3 3. Brief instructions 7.9. Boiler 4 3.1. Customer menu GAGIA VELASCA CMF 1 7.10. CPU board 4 3.2. Customer menu GAGGIA VELASCA OTC 1 7.11. KYB interface and display 4 3.3. Warning icons 2 7.12. Gear motor 5 3.4. Troubleshooting 2 7.13. Fitting and removing Oetiker clamps 6

4. Operating logic 8. Notes 4.1. Water circuit 1 4.2. Coffee cycle 2 9. Water circuit diagram 4.3. Single microswitch 3 9.1. Water circuit diagram 1 4.3.1. Temperature sensor (adjustment) 3 4.4. Coffee grinder 230V 4 10. Electrical diagram 4.5. Autodose system description 230V 4 10.1. Electrical diagram 1 4.6. Coffee lack detection and coffee grinder blocked 230V 5 4.7. Water level detection (water tank) 6 4.8. Milk Carafe 6 4.9. AquaClean water filter 7

MODIFICATIONS TO SERVICE MANUAL From Rev. To Rev. Chapter Inserted Modified GAGGIA VELASCA

CHAPTER 1

INTRODUCTION GAGGIA VELASCA 01 INTRODUCTION

1.1 Documentation required

The following documentation is needed for repair procedures: • Instruction booklet for specific model • Technical documentation for specific model (diagrams, exploded view, sympton cure and service manual)

1.2 Tools and resources

As well as the standard equipment, the following is required: 12NC Description Notes - Screwdriver - Pliers for Oetiker clamps - CC -A - Vdc tester - Digital thermometer Scale limit > 150°C 996530009845 Serkit Tool needed for programming with SSC Tool used to flash the SW on the machines (for - SSC (Saeco Service Center) SW upgrade and diagnostics mode). Refer to SDA_111359. 1.3 Material 12NC Material Code and Description - Thermal paste Heat resistance > 200°C 996530067222 Descaler “ACC SAE DECALCIFIER 5 L 1 UNIT” 132253695601 Grease solvent “PARALIQ GB 363” 996530045784 Silicone grease “ACC TUBE FIN FOOD GREASE 2 400 ML”

1.4 Safety warnings

We recommend you consult the technical manual of the machine before performing any mainte- nance work. Observe all applicable standards relating to the repair of electrical appliances. Always disconnect the power plug from the mains before beginning repair work. Always disconnect the power plug from the mains before beginning repair work.

Simply turning off the main machine power switch is not an adequate safety precaution. This domestic appliance is rated as insulation class I. On completion of the repair work, insulation and dielectric rigidity tests must be per- formed. Disassembling the machine, the operator must pay attention to hot and under pressure parts: boiler, pin-boiler, valves, dispensing, steam tube, brew unit, connections and pipes to avoid burns. Please refer to specific hydraulic circuit (Image1) to know the parts in detail. The machine hydraulic circuit can reach maximum pressure of 16/18 bar. To operate in safety condition is recommended to perform the Steam Out procedure in order to remove the pressure and hot water inside the hydraulic circuit. 1/6 GAGGIA VELASCA 01 INTRODUCTION

When the machine arrives at the Service Center in descaling mode interrupted, or making Descal- ing, be very careful not to come into contact with the Descaler. After the product has been repaired, it should function properly and has to meet the safety require- ments and legal regulations as officially laid down at this moment Water FlFlowmeterowmeter Two-wayTwo-way solenoid valv valvee Hot water /steam Image 1

From this point circuit in pressure

From this point circuit High temperaure Steam pipe WaterWater tank tank Steam and hot water

PumpPump BrewingBrewing Unit Unit

BoilerBoiler WaterWater SafetySafety valv valvee dischargdischargee

2/6 GAGGIA VELASCA 01 INTRODUCTION

1.5 Service POLICY grid as used for coffee machines

For IN WARRANTY repairs is raccomanded to use when and where possible the single compo- nents, available in the exploded views of the coffee machines or of the specific components. If you find the information “SEE THE EXPLODED VIEW E...... ” in the assembly description field, it means that the single components of the assembly are available in the other pages of the exploded view. It’s possible to use the assembly only if there is a specific Symptom Cure that include this possibili- ty or when the single components are not available for the order.

List of principal assembly present in all our coffee machines

Components Assembly use Single components available COFFEE YES, to consult the specific exploded-view of the Only for OOW repairs GRINDER machine or of the Coffee Grinder on website BREWING YES, to consult the specific exploded-view of the Only for OOW repairs UNIT machine or of the Brewing unit on website YES, to consult the specific exploded-view of the BOILER Only for OOW repairs machine on website GEAR YES, to consult the specific exploded-view of the Only for OOW repairs MOTOR machine on website FILTER YES, to consult the specific exploded-view of the Only for OOW repairs HOLDER machine on website MILK YES, to consult the specific exploded-view of the Only for OOW repairs CARAFE machine on website THERMAL YES, to consult the specific exploded-view of the Only for OOW repairs CARAFE Thermal Carafe on website YES, to consult the specific exploded-view of the MILK ISLAND Only for OOW repairs Milk Island on website

3/6 GAGGIA VELASCA 01 INTRODUCTION

1.6.1 External machine parts (CMF) 1 Coffee bean hopper lid 2 Coffee bean hopper 1 5 3 Power cord socket 2 4 Water tank 6 5 Pre-ground coffee compart- 7 ment 6 Grinder adjustment knob 8 3 7 Control panel 8 Coffee grounds container 9 9 Dispensing spout 10 11 4 10 Drip tray 11 Drip tray cover 12 12 Drip tray full indicator 13 button 14 Espresso button 15 Aroma strength button 13 19 16 Standby button 14 18 17 Menu button 15 17 18 Hot water button 19 Steam button

16 20 Power cord 21 Cleaning brush (for specific types only) 21 22 27 22 Grease for the brew group 28 (for specific types only) 20 23 Pre-ground coffee measur- 23 ing spoon 4219.460.3174.1 REV01 24 24 Water hardness test strip 25 Coffee residues drawer 26 25 26 Brew group 4219_460_3174_1_Lea et_A5_v1.indd A5 V 14/07/15 08:33 27 Steam wand 4219.460.3174.1 REV01 28 Classic milk frother

4219.460.3174.1 REV01

4219_460_3174_1_Lea et_A5_v1.indd A5 V 14/07/15 08:33

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4219_460_3173_1_Lea et_A5_v1.indd 4-1 GAGGIA VELASCA 01 INTRODUCTION

1.6.2 External machine parts (OTC) 1 Coffee bean hopper lid 2 Coffee bean hopper 1 5 3 Power cord socket 2 4 Water tank 6 5 Pre-ground coffee compart- 7 ment 6 Grinder adjustment knob 8 3 7 Control panel 8 Coffee grounds container 9 9 Dispensing spout 10 11 4 10 Drip tray 11 Drip tray cover

12 12 Drip tray full indicator 13 Espresso button 14 Espresso lungo button 15 Aroma strength button 13 21 16 Carafe quick clean button 14 20 17 Standby button 15 19 18 Menu button 19 Special drinks button

16 17 18 20 Milk froth button 21 button

23 24 22 Power cord 30 23 Cleaning brush (for specific types only) 22 29 24 Grease for the brew group 25 (for specific types only) 4219.460.3172.1 REV01 26 25 Pre-ground coffee measur- 28 27 ing spoon

4219.460.3172.1 REV01 26 Water hardness test strip

4219_460_3172_1_Lea et_A5_v1.indd A5 V 14/07/15 08:29 27 Coffee residues drawer 28 Brew group 4219.460.3172.1 REV01 29 Milk carafe 4219_460_3172_1_Lea et_A5_v1.indd A5 V 14/07/15 08:29 30 Hot water dispensing spout

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4219_460_3173_1_Lea et_A5_v1.indd 4-1 GAGGIA VELASCA 01 INTRODUCTION

1.6.3 Internal machine parts

Grinding adjustment insert Coffee grinder

Coffee grinder motor Boiler

PW/CPU P.C.B.

Safety valve

Pump motor resistance grinder

Turbine

Valve Boiler pin

6/6 GAGGIA VELASCA

CHAPTER 2

TECHNICAL SPECIFICATIONS GAGGIA VELASCA 02 TECHNICAL SPECIFICATION

2.1. Technical specifications

Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W 120 V~ 60 Hz 1500 W Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card Safety system: 2 thermostats at 190°C one shot Coffee heat exchanger output: (230 V~) 1900 W - (120 V~) 1300 W - (100 V~) 1100 W Stainless steel for coffee, hot water and steam dispensing Gear motor: 2 rotation directions; power supply 24VC Steam heat exchanger output: As above Stainless steel Pump: Ulka Type EP5/S GW approx. 13-15 bar with reciprocating piston and thermal switch 100°C 48 W, 230V, 50 Hz, 120V, 60Hz 100V, 50/60 Hz Overpressure valve: Opens at approx. 16-18 bar Water filter: In tank Coffee grinder: Direct current motor with flat ceramic grinder blades Automatic dosage Dose adjustment controlled by the electronic system Power consumption: During the heating phase - approx. 5.6 A Dimensions: W x H x D in mm: 256x340x440 (data may vary depending on the model) Weight: 9.0 Kg (data may vary depending on the model) Water tank capacity: 1.5 litres Coffee container capacity 300 g. Coffee dreg drawer capacity 10 Water circuit filling time: Approx. 15 seconds for first filling cycle Heating time: Approx. 30 seconds Grinding time: Approx. 8-10 seconds

2.2. Machine parameters and performance

Minimum Default Maximum Programm. by PRODUCT User quantity quantity quantity Production / QUANTITY programmable (Puls.) (Puls.) (Puls.) Service Espresso 50 165 600 Yes No Long coffee 70 440 600 Yes No Pre-ground No Hot water Continues until the water supply has been exhausted (capacitive sensor) Steam pannarello Continues until the water supply has been exhausted (capacitive sensor) (frother) 1/5 GAGGIA VELASCA 02 TECHNICAL SPECIFICATION

RINSE Initial rinse Final rinse When performed When the machine is switched When the machine is switched off on and the boiler temperature is electronically, manually or auto- ≤ 50°C matically after 30', if at least one coffee has been dispensed, be- fore switching off No. of pulses 180 80 Stopping option Yes, by pressing any key Yes, by pressing any key User disable option No No Production/Service de- No No partment disable option No. of pulses user adjust- No No ment option No. of pulses Production/ Service department ad- No No justment option Pulse range No No (Min. – Max.)

Descaling cycle frequency with AQUACLEAN filter The first activation must make before you've paid up to 5,00 l products because mind thinks as if he had the filter Percentual on display Percentual on display MAX Quantity 10% the icon flashes 0% the icon flashes Filter num- water, the icon Hardness slowly. (encourage the quickly. (tell the con- ber turns off. (replace consumer to buy the sumer to change the filter) filter) filter) Replace filter From 1/8 to Indiffe- (you can not 7/8 8,00 l 2,0 l 110 l rent turn off) 8/8 Descaling If after descaling or after the use of a filter this is not reactivated , the machine recognizes the water hardness set- ting and calculates as in the table below.

If after descaling or after the use of a filter this is not reactivated , the machine recognizes the water hardness setting and calculates as in the table below (NO AQUACLEAN) Descaling cycle frequency Hardness WATER HARDNESS Without water filter Not reactivating the filter 1 Soft (up to 7°dH) 240 litres (480,000 pulses) 210 litres (420,000 pulses) 2 Medium (7° - 14°dH) 120 litres (240,000 pulses) 105 litres (210,000 pulses) 3 Hard (15° - 21°dH) 60 litres (120,000 pulses) 52.5 litres (105,000 pulses) 4 Very hard (over 21°dH) 30 litres (60,000 pulses) 26.25 litres (52,500 pulses) The default water hardness level is 4. Each litre of water corresponds to approximately 2,000 pulses.

2/5 GAGGIA VELASCA 02 TECHNICAL SPECIFICATION

2.3. Specification for the measurement of the coffee products temperature. The temperature is influenced by the flow from the dispenser and stratification of temperatures in the glass. In order to consider these phenomena and to introduce measures that allow comparisons in controlled conditions, below guidelines must be followed: Conditions: a) Water temperature in tank: 23°C (+/-2°C). b) It must be used a plastic cup (see picture N°1). c) It must be used a thermocouple thermometer (e.g. type K - see picture N°2). d) The coffee machine is tested without any change of parameters or calibrations, which may affect the temperature of products, so the measurement of temperature must be done with machine in default factory setting.

Procedure: 1. The temperature must be measured in the cup, immediately after dispensing. Cup has to be placed on a non-metal surface using a thermocouple thermometer (Picture 1).

2. The temperature in the cup is measured by immersing the probe of the thermometer up to touch the bottom.The probe then must be moved in a circular motion for 5/6 rotations. At the of the rota- tions, stop in the center of the cup (Picture 2).

3. The highest temperature measured during the rotations is the value we are searching for, and that must be reported;

4. Test measurement: from end of dispensing to the end of rotations must be completed within 12 seconds.

5. the distance of the probe from the bottom of the glass is a function of the quantity of coffee dis- pensed: 10mm for 35gr - 17mm for 60gr - 35mm for 120gr and superior (Picture 3).

Limits of acceptability The acceptance limits are divided by features and products and are the following: OFF Tare ON

Espresso Coffee Q.ty 25/40 gr. Temperature of 1st product 69°C ≤ 85°C DISPLAY Temperature of 2nd product 72°C ≤ 85°C

Coffee Q.ty 70/120 gr. Temperature of 1st product 69°C ≤ 85°C Temperature of 2nd product 72°C ≤ 85°C Ø max 2mm

Picture 1 Picture 2 Picture 3

for 120gr 35 mm and superior for 60gr 17 mm for 35gr 10 mm

3/5

GAGGIA VELASCA 02 TECHNICAL SPECIFICATION

2.3.1. Specification for the measurement of the Milk products temperature. Milk evaluation To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8% at a refrigerator temperature Trefr. (between 4 to 10°C) must be used. The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter of 70mm, brewing 100gr of product.

Parameters to be respected: The parameters to be respected are: milk temperature and height of the cream. Each of these pa- rameters, however, must be evaluated depending on the type of system used for the production of hot milk. Actually three types of devices are present on the appliances: • Manual system (pannarello) • Semi-Automatic system (cappuccinatore) • Automatic system (carafe, Pinless wonder system, etc.)

Milk temperature in the beaker: System with Pinless Wonder: With milk at Trefr. (about 4-10 °C): ≥ 45 how does it work: 1. The milk is heated in the first chamber of the carafe thanks to the steam. 2. Then, it is mixed with air and frothed in the middle chamber. 3. Finally, in the outlet chamber, the ‘typhoon effect’ perfects the milk texture by removing the large bubbles Emulsion chamber

Steam Emulsified milk

Milk Height of the milk cream in the beaker: Manual system (pannarello) ≥ 15mm on 100gr. of brewed product Semi-automatic system (cappuccinatore) ≥ 20mm on 100gr. of brewed product Automatic system: carafe, cappuccinatore, Pinless wonder e.g. (New Royal, Energica Pure, Intelia EVO latte) ≥ 20mm on 100gr. of brewed product

How to measure the temperature of the milk.

1. The measurement is carried out in the beaker, immediately after the end of milk brew, positioned on a non-metallic surface, using a thermocouple thermometer (eg. Type K). Stop the preparation of mixed product: at the end of milk brewing, where “One Touch product” function is present.

2. The temperature is measured by immersing the probe of the thermometer, positioning the probe inside the beaker at about 10mm from the bottom of the container, then the probe moves in a circular motion for 3-5 turns, stopping at the end, at the center of the beaker. It detects the max- imum temperature reached in a time of relief between 3 to 5 seconds. It is important the mixing of milk before the measurement at 10mm from the bottom of the beaker. If the mixing is correct, temperature, for a few fractions of a second, during the measurement should not oscillate. 4/5 GAGGIA VELASCA 02 TECHNICAL SPECIFICATION

How to measure the milk cream. The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr..

Manual systems (Pannarello) Pour 100cc. of milk at Trefr. in a beaker of 250 ml of capacity and with a inner diameter of 70 mm; with machine in steam mode:

1. Open the steam knob to discharger water circuit for 4 sec, then close the knob. 2. Place the beaker with the frother dipped in milk, open the steam knob to maximum and start the chronometer. 3. After about 30 to 60 seconds, close the knob and check the result on milk.

Semi-automatic systems (cappuccino) Pours milk at Trefr. in a container ; with the machine in steam mode:

1. Open the steam knob to discharge water circuit for 4 sec. then close the knob. 2. Insert the silicone tube in the milk container, placing a beaker of 250 ml capacity and with an inner diameter of 70 mm under the cappuccino maker and open the steam knob. 3. After having provided 100gr. of product, close the knob and check the result obtained on milk. Note: The same applies to machines which have a steam key on the user interface and a sole- noid valve in place of the steam tap.

Automatic: Carafe, Cappuccino Pinless wonder e.g.:(New Royal, Energica Pure, Intelia EVO Latte), etc.. After setting the machine to delivery of 100gr. of product:

1. Launch the “hot milk” function. 2. Collect the product in a beaker with a 250ml of capacity and with an inner diameter of 70 mm, and verify the result obtained on milk. Carry out the test using milk at a Trefr..

In case the machine allows modify of the emulsion through the menu, use the machine with the emulsion set to the default value.

Related to the above testing procedure derives the following table of acceptability:

Manual, Semi-Automatic and Automatic’s Milk System Grams of Product Minimun Height of the milk cream ≥ 130 ≥ 30mm 120 ≥ 25mm 110 ≥ 22mm 100 ≥ 20mm 90 ≥ 16mm 80 ≥ 13mm 70 ≥ 11mm

NB: To verify more accurately the height of the cream, a practical expedient dictated by experience is to add to the product just delivered a small amount of coffee. The addition of coffee immediately put in evidence the surface of separation between liquid and cream. 5/5 GAGGIA VELASCA

CHAPTER 3

BRIEF INSTRUCTIONS GAGGIA VELASCA 03 BRIEF INSTRUCTIONS

3.1. Customer menu Gaggia Velasca CMF

Control Panel

Espresso brew button and ESC button Steam button and UP button Long espresso brew Hot water button button

AROMA STRENGTH but- MENU button and DOWN ton and OK button button

ON/OFF button

3.2. Customer menu Gaggia Velasca OTC

Control Panel

Espresso brew button CAPPUCCINO button and UP and ESC button button Long espresso brew MILK FROTHER button button

AROMA STRENGTH but- SPECIAL DRINKS button and ton and OK button DOWN button

CARAFE QUICK ON/OFF button MENU button CLEAN button

1/6 20 English

18 The display shows the following icon to indicate that the machine is heating up. - The machine performs an automatic rinsing cycle. 19 Remove the container. Remove and empty the drip tray. SLide the drip tray back into the machine. 20 Place the AquaClean lter back in the water tank. Reinsert the automatic milk frother. 20 English 21 Remove and rinse the brew group see chapter ‘Cleaning and maintenance’, section ‘Clean the brew group’. 18 The display shows the following icon to indicate that the machine is The machine is now ready for use. heating up. - The machine performs an automatic rinsing cycle.Interruption of the descalingEnglish cycle 21 19 Remove the container. Remove and empty the drip tray. SLide the drip tray back into the machine. Once the descaling cycle has started, you must complete it till the very end 20-PlaceThe the brew AquaClean group lter is back not in in the the water machine. tank. Reinsert Insert the th automatice group. without turning o the machine. In case you get stuck during the cycle or in milk frother. case of power failure or accidental disconnection of the power cord, you can exit by pressing the standby button. If this occurs, empty and rinse 21 Remove and rinse the brew group see chapter ‘Cleaning and carefully the water tank, then ll it up to the CALC CLEAN level. Follow the maintenance’, section ‘Clean the brew group’. instructions in chapter ‘First installation’, section ‘Manual rinsing cycle’ The machine is now ready for use. before brewing any beverage. If the cycle was not completed, the machine will require another descaling cycle to be performed at your earliest Interruption of the descaling cycle convenience. Once the descaling cycle has started, you must complete it till the very end without turning o the machine. In case you get stuck during the cycleEnglish or in 21 case of power failure or accidental disconnection of theWarning power cord, you icons and error codes -canThe exit brew by pressing group isthe not standby in the machine. button. If Insert this occurs, the group. empty and rinse Warning signals are displayed in red. Below you nd a list of the carefully- Close the water the tank,service then door. ll it up to the CALC CLEAN level. Follow the warnings that may appear on the display and their meaning. instructions in chapter ‘First installation’, section ‘Manual rinsing cycle’English 21- Fill the water tank with fresh water to the MAX level indication. before brewing any beverage. If the cycle was not completed, the machine -willThe require brew another group isdescaling not in the cycle machine. to be performedInsert the group. at your earliest convenience. GAGGIA VELASCA 03 BRIEF INSTRUCTIONS English 21

Warning3.3. icons Warning and error icons codes - The brew group is not in the machine. Insert the group. -WarningClose signalthe services are displayed door. in red. Below you nd a list of the Warning signals warningsare displayed that may appear in on red. the display Below and their you meaning. find a list of the warnings that may appear on the display and their- meaning.Fill the water tank with fresh water to the MAX level indication. - The bean hopper is empty. Put new coee beans in the bean hopper. - Remove the co ee grounds container and empty it. - Close the service door. The bean hopper is empty. Put Fill the water tank with fresh English new21 coffee beans in the bean water to the MAX level indication. - The brew group is not in the machine. Insert the group. hopper.- Close the service door.

- Remove the co ee grounds container and empty it. The brew group is not in the - The bean hopper is empty. Put new coee beans in the bean hopper. Close the service door. machine. Insert the group. - Remove the co ee grounds container and empty it.

- RemoveThere the is too coffee much powder grounds in the brew group. Clean the brew group. - -CloseIf anthe erroservicer code door. is triggered, check the section 'Meaning of erro- Remover codes' th toe co ee grounds container and empty it. container and empty it. - Theresee is whattoo much the powder code in on the the brew display group. Clean means the andbrew group.what you can do. The - If anmachine error code cannotis triggered, be check used the when section this 'Meaning icon isof onerro ther codes' display. to - Theresee what is the too code muchon the display powder means and in what the you brew can do. Thegroup. Clean the brew group. machine cannot be used when this icon is on the display. - -If Therean erroris too much code powder is in triggered, the brew group. checkClean the brewthe group. section ‘Meaning of error codes’ to see what the- If codean error codeon isthe triggered, display check the means section 'Meaning and ofwhat error codes' you to can do. The machine cannot be used see what the code on the display means and what you can do. The whenmachine this cannot icon be usedis on when the this icondisplay. is on the display. - Remove the co ee grounds container and empty it. - There is too much powder in the brew group. Clean the brew group. - If an error code is triggered, check the section 'Meaning of error codes' to - You forgot to place the lid on the pre-ground co ee compartment. If you You- You forgot forgot to placeto placethe lid on the pre-ground lid on co ee the compartment. pre-ground If you coffeesee what compartment. the code on the display If means you and do what not you can do. The do notdo placenot place it back itwithin back 30 within seconds 30the secondsdisplay will the return display to the main will return tomachine the main cannot be used when this icon is on the display. placemenumenu it and back the and brewing thewithin brewing cycle will30 becycle secondsstopped. will be stopped.the display will return to the main menu and the brewing- You forgot cycle to place will the lid be on the stopped. pre-ground co ee compartment. If you do not place it back within 30 seconds the display will return to the main menu and the brewing cycle will be stopped. 3.4. Troubleshooting Meaning of error codes- There is too much powder in the brew group. Clean the brew group. - You forgot to place the lid on the pre-ground co ee compartment. If you Error code Problem- If an error code is triggered,Cause check the section 'MeaningPossible of error codes' solution to do not place it back within 30 seconds the display will return to the main Meaning ofProblem error codessee what the code on the displayCause means and what you can do. The menu and theSolution brewing cycle will be stopped. ErrorMeaning code of error codesProblemmachine cannot be used when this iconCause is on the display. Possible solution The machine is disconnected or Error code Problem Cause Possible solutionCheck if the mains cord is inserted the main switch is in the OFF correctly The machine does position. Meaning of error codes not switch on Error code Problem Cause Possible solution - You forgot to place the lid on the pre-ground co ee compartment. If youMake sure the main switch is set in do not place it back within 30 seconds the display will return to the mainON position. (AMF-CMF) menu and the brewing cycle will be stopped. Switch the machine off and then on The machine is in The standby button has been again using the main switch on the DEMO mode. pressed for more than 8 seconds. back of the machine. Meaning of error codes Error code Problem This is normal.Cause The machinePossible uses solution water to rinse the internal circuit Empty the drip tray when the ‘drip and brew group. Some water tray full’ full indicator pops up through The drip tray is flows through the internal system the drip tray cover. quickly filled. directly into the drip tray. Place a cup under the dispensing spout to collect rinsing water.

2/6 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS

Always empty the coffee grounds container while the machine is ON. If the coffee grounds container is emp- The coffee grounds container was tied while the machine is switched emptied while the machine was off, the coffee cycle counter is not re- The coffee grounds switched off. set. In that case, the ‘empty coffee container full icon grounds container’ message will stay remains displayed. on the display even though the con- tainer is not full. Do not place back the coffee grounds The coffee grounds container was container until the screen message placed back too fast. prompts you to put it back Close the maintenance door. Switch the machine off and back on again. The brew group is not positioned Wait for the machine ready screen to correctly. appear and then remove the brew group. The brew group The coffee grounds container is Remove the coffee grounds container cannot be removed. not removed. before removing the brew group. You cannot remove the brew group The machine is still in the descal- when the descaling process is active. ing process. First complete the descaling process and then remove the brew group. The brew group was not put in rest position before it was placed back. Make sure that the lever is in contact with the base of the brew group and that the hook of the brew group is in the correct position. The brew group The brew group is not in the cor- cannot be inserted. rect position. Reset the machine by switching it on and off. Place the drip tray and the coffee grounds container back. Leave the brew group out. Close the main- tenance door and switch the machine on and off. Then try to reinsert the brew group. The grinder is set to a coarse Adjust the grinder to a finer setting. setting. Clean the brew group. For thorough The coffee has too The brew group is dirty. cleaning, follow the monthly cleaning little cream or is procedure with the degreasing tablet. watery. Clean the coffee exit duct thoroughly The coffee exit duct is dirty. with the handle of the multifunctional tool or a spoon handle.

3/6 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS

The coffee blend is not the correct Try another coffee blend. one. The machine is performing its Brew a few cups of coffee. self-adjustment. Preheat the cups by rinsing them with The cups you use are cold. hot water. The temperature is set too low. Set the temperature to high in the The coffee is not Check the menu settings. menu. hot enough. Whether the milk you add is warm or You added milk. cold, it will always decrease the tem- perature of the coffee to some extent. Adjust the grinder to a coarser set- The grind is set too fine. ting.

The machine grinds The brew group is dirty. Clean the brew group. the coffee beans, but coffee does not The coffee dispensing spout is Clean the coffee dispensing spout and come out. dirty. its holes with a pipe cleaner. Clean the coffee exit duct with the The coffee exit duct is blocked. handle of the multifunctional tool or a spoon handle. Change the grinder to a coarser set- The grind is ground too finely. ting.

The brew group is dirty. Clean the brew group. The coffee comes out slowly. Clean the coffee exit duct with the The coffee exit duct is blocked. handle of the multifunctional tool or a spoon handle. The machine circuit is blocked by Descale the machine. limescale. The automatic milk frother is dirty Clean the automatic milk frother and or not assembled or installed cor- make sure it is correctly assembled or rectly. installed. (AMF-CMF) Different types of milk result in- dif The type of milk used is not suita- ferent amounts of froth and different ble for frothing. froth qualities. Semi-skimmed or full- The milk does not fat cow’s milk give good results. froth. Clean the carafe and make sure that The milk carafe is dirty or not you position and insert it correctly. inserted correctly. (OTC) Check that the milk froth dispensing The milk froth dispensing spout as spout has been set in the correct po- not been opened fully. sition. (OTC)

4/6 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS

The milk carafe is incompletely Check that all the components assembled. have been assembled correctly. (OTC) The AquaClean fil- You have to dispense at least 10 cups ter cannot be ac- (of 100ml each) before you can ac- tivated as the tick A filter has just been activated. tivate a new filter. Be careful as you does not appear on activate a new filter, the filter counter the display. will increase automatically. You have already replaced 8 AquaClean filters. After 8 filter Descale your machine first and install replacements you need to descale the filter. the machine. The filter has not been replaced Descale your machine first and install in time after the AquaClean water the filter. filter signal started flashing. The filter cannot be The filter has not been installed activated and the First descale the machine and then during first installation but after machine asks for install a new AquaClean filter. After having brewed approx.50 descaling. descaling, the filter counter is reset to (based on 100ml cups). The 0/8. Always confirm filter activation in machine has to be completely the machine menu, also after filter re- limescale-free before installing the placement AquaClean filter. The AquaClean filter was not Follow the instructions on the display correctly activated during first until you receive confirmation that the installation. filter has been activated First descale the machine and then The AquaClean fil- install a new AquaClean filter. This will ter is installed, but After 8 filter replacements, you reset the filter counter to 0/8. Always the descaling mes- need to descale the machine confirm filter activation in the machine sage appears. menu, also after filter replacement. First descale the machine and then You did not activate the Aqua- install a new AquaClean filter. Always Clean filter correctly during first activate the filter in the machine installation. menu. The descaling mes- You placed the AquaClean filter sage appears be- after having used the machine for fore 8 filters were a while. replaced You did not activate the replace- ment filter in the machine menu. You did not replace the filter when the filter symbol started flashing. You need to remove air from the Let air bubbles come out of the filter. The filter does not filter. fit. There is still water in the water Empty the water tank before you tank. install the filter

5/6 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS

You try to install another filter Only the AquaClean filter will fit than the AquaClean filter. Empty the drip tray when the drip tray The drip tray is too full and over- full indicator pops up through the drip flowed. tray. Always empty the drip tray be- There is water un- fore you start descaling the machine. der the machine. Place the machine on a horizontal The machine is not placed on a surface so that the drop iray full indi- horizontal surface. cator works properly.

6/6 GAGGIA VELASCA

CHAPTER 4

OPERATING LOGIC GAGGIA VELASCA Flowmeter Water Flowmeter Two-way solenoid valve Hot water /steam 4.1 Watercircuit

Water tank

Steam and hot water or milk carafe

Pump Pump 04 OPERATING LOGIC

Brewing Unit

Water Boiler 1/7 discharge Safety valve GAGGIA VELASCA 04 OPERATING LOGIC

4.2. Coffee cycle

Main switch ON START STOP Time

Coffee grinder Pulses (Dosage) Heating

approx. 45 sec. Pump Pump operation (flow meter pulses) in accordance with the amount of product selected. Brewing unit gear * motor

Status Heating Ready Coffee cycle

Notes: * Only with Pre-brewing

Status OFF Microswitch ON

Single microswitch gear motor

Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 (see following chapter). - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm. - The boiler begins to heat the water for approx. 45 sec., at full power, in order to reach the optimal temperature. The temperature will then remain at a constant level.

Coffee cycle 1. The coffee grinder starts the grinding process (controlled by pulses generated by a sensor). 2. The gear motor (brewing unit) moves to the brewing position. 3. Preliminary dispensing phase (short pump activity, short pause). 4. Product dispensing (the pump operation period is defined by the amount of product dis- pensed). 5. The gear motor moves to its home position (the dregs are expelled automatically).

2/7 GAGGIA VELASCA 04 OPERATING LOGIC

4.3. Single microswitch

Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm. - The boiler begins to heat the water for approx. 45 sec., at full power, in order to reach the optimal temperature. The temperature will then remain at a constant level.

The gear motor is powered by a direct current mo- 2 tor that engages with the smaller double toothed wheel using a worm screw. The unit is mounted on the axle of the large gear wheel and when a coffee is requested, it moves from the standby position to the dispensing position, and then back to the standby position again.

- Standby position: 1

- Dispensing position: 2

1

4.3.1. Temperature sensor (adjustment)

Temp. (°C) R nom (kΩ) ΔR (+/- %) 20 61.465 8.6 50 17.599 5.9 75 7.214 4.1 80 6.121 3.7 85 5.213 3.4 90 4.459 3.1 100 3.3 2.5 125 1.653 3.9 150 0.893 5.1

An NTC is used as a temperature sensor; in the event of overheating this reduces boiler element power consumption. The electronic system detects the current boiler temperature from the drop in voltage of the sensor and adjusts it accordingly. Heating element values and corresponding temperatures: see table.

3/7 GAGGIA VELASCA 04 OPERATING LOGIC

4.4. Coffee grinder 230V

5

4

1 2 3 The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel transmission (2). The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the increment pin (5)

4.5. Autodose system description 230V mA Aroma 4/5 I0 + 200

Aroma 2/3 I0 + 100 Aroma 1 I0 + 55 I0 Auto-Zero

100≤ I0 ≤300

I0 = current when the BU is moving without load, i.e. without coffee. It occurs, for example, dur- ing the rinsing phase of coffee spout. Current targets: Aroma 1 55mA Aroma 2/3 100mA Aroma 4/5 200mA 100 mA ≤ I0 ≤ 300 mA If the BU current is ≤ the current target the grinding time If the BU current is ≥ the current target the grinding time

4/7 GAGGIA VELASCA 04 OPERATING LOGIC

1) When the system get the stability (i.e. the system got the current target) the coffee doses should be: A1 A2/3 A4/5 7,5 9,0 10 ±1,5 grams

with medium grinding (500±60μm) and using coffee of test.

2) the 3 grinding times are always:

T1

beside, every grinding time is, respectively:

4,0s ≤T3 ≤10s (10000ms) 3,5s ≤T2 ≤9s (9000ms) 3,0s ≤T1 ≤8,1s (8100ms)

DOSE ADJUSTMENT Min Max Grinder 5 levels Grinder Grinder Curret target Time Time Time

Aroma1 Very Light T1 3s 8,1s I0 + 55mA

Aroma2 Light Aroma 2 0 + of the T 3,5s 9s I 100mA grinded Aroma3 Med product Aroma4 Strong T3 4s 10s I0 + 200mA Aroma5 Very Strong

4.6. Coffee lack detection and coffee grinder blocked 230V

When the coffee grinder is working, the software monitors the current consumption. If the current value is very low, the machine concludes that coffee is missing; if the current value is very high, the machine concludes that the coffee grinder is blocked; instead, if the current value is in the middle, the machine concludes that all is ok and it goes on to do the product. Because the current consumption of grinder changes depending on the situations (motor new or old, cold or hot, etc., coffee blends), these current thresholds are not static, but dynamic.

5/7 GAGGIA VELASCA 04 OPERATING LOGIC

4.7. Water level detection (water tank)

“Water low” message (water reserve)

Function: Water tank The water level is monitored by a capacitative sensor, located one third of the way up the water tank wall. If the electronics assembly detects, by means of the sensor, that the amount of water in the tank has dropped below the above mentioned Sensor level, a water reserve remains available for the dispensing process underway (this will cover 200 flow meter pulses). The product dispensing process will then come to an end. If a dispensing cycle ends after the sensor has been triggered (in 200 puls. the reserve) then the display “Water low” continues to be displayed during the following dispensing cycle.

MINUTO 04 OPERATING LOGIC

4.8. Milk 4.4. MilkCarafe Carafe

1

2

1) SteamSteam input input 2)Bring the cappuccino maker into dispensing 2)Bringposition the cappuccino maker into dispensing 3 3) Milkposition tank 3)Milk tank

The milk is heated by the steam and taken towards the emulsion chamber Steam where it is mixed with The milk is heated by the steam and takenair towards and transformed into Steam the emulsion chamberfoam where it is mixed with air and transformedThe into steam passes foam through the pipe creating The steam passesa sucking effect that pulls through the pipe creating a sucking effect thatthe pullsmilk upwards the milk upwards

6/7

Page 04 / 10 GAGGIA VELASCA 04 OPERATING LOGIC

4.9. AquaClean water filter

The AquaClean filter is designed to reduce limescale deposits in the coffee machine and provide filtered water to preserve the aroma and flavor of each cup of coffee. By using a series of 8 AquaClean filters, there is no need to descale the machine for 5000 cups (It depends both on the type of coffee used, rinsing and cleaning programs). We recommend installing the water filter AquaClean the first use of the machine to the maximum before using 5 L of water. The machine display will indicate when the filter needs to be replaced. The maximum limit is equivalent to 110 L of water. The conditions related to the filter work environment (water, therefore, an active environment for bacteria and microorganisms), require the replacement with a minimum frequency (we suggest 3 months from the activation to ensure the best performance). The filter starts’ working from the time is filled with water and continues working even with the machine off. It cannot be deactivated manually, as it must end its life cycle. At the filter activation the display shows the icon with the percentage of use: - Initially 100% then decreasing. When the autonomy of the current filter becomes less than 8 L of water the display shows: - The icon flashing slowly. It means 10%. When the autonomy of the current filter becomes less than 2 L of water the display shows - The icon flashing quickly. It means 0%. After a maximum of 110 L of water supplied the flashing light turn off and the machine needs to be descaled.

7/7 GAGGIA VELASCA

CHAPTER 5

SERVICE MODE GAGGIA VELASCA 05 SERVICE MODE

5.1 Test Mode

Introduction This document describes the manual Test Mode of the GAGGIA VELASCA coffee appliance.

To enter Test Mode To activate the manual Test Mode the user must press at the same time the “Espresso” and “Menu” (“Special Drinks” for OTC version) buttons while connecting the CA to the power supply. Once entered the Test Mode the first page of seven is shown: Entering page: the display shows: a) The name of the machine and the installed firmware version b) The supply voltage c) The AC supply net frequency detected by the CA Page 1: Keyboard and display colors testing: 1) Espresso button 2) Coffee button 3) Steam button (Aroma button for OTC version) 4) Hot Water button (Cappuccino button for OTC version) 5) Aroma button (Milk Froth button for OTC version) 6) Menu button (Special Drinks button for OTC version) 7) Stand-by button 8) Clean button (only OTC version) 9) Menu button (only OTC version) Page 2: Input signals testing: a) Water tank sensor b) Door closed/opened microswitch c) Coffee Brewing Unit insertion microswitch d) Dreg Drawer insertion microswitch Page 3: Coffee Brewing Unit testing: a) Up/Down BU movement (24V DC) b) BU effort current Page 4: Hydraulic circuit loads testing (Pump, Electrovalve): a) pump (120-230V AC) b) 2 ways Electrovalve (24Vdc) Page 5: Heater and Grinder testing: a) Heater (120-230V AC) b) Grinder (320V DC) Page 6: Autodose quantities: a) Light b) Med c) Strong

1/8 Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_FiAMleFnam_TestMe ode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 GAGGIA VELASCA 05 SERVICEFilename MODE Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05

When accessing the Test Mode all the loads are turned off. 1.1 Entering Page When accessing the Test Mode all the loads are turned off. 1.1 EnteringWhe1.1 n aEnteringccessi Pageng th Pea Tgeest Mode all the loads are turned off. Verify1.1 the Entering firmwareUs edPa geto Uv seedri fy tversion of ivrmeriwfya freirm vwearsreio vne randsion sandom eso bmueil tb-iunil tpar-in paramaemteretser s This page Tshhiso wpasg eth seh ofirwms wthaer efir vmewrsairoen v einrsitoanlled, inst athlled,e s upplthe syuppl voyltage voltage (230V or 12(203V0V) aonr d12 t0hVe) AaCnd n tehet UfArseCedq nu etotn fvcreyqri (uf5ye 0nfiHcrmyz w (o5ar0re H6 z0v eoHrs z6io)0 n H andz) some built-in parameters This page shows the firmware version installed, the supply voltage Filename This page shows the firmware version installed,(230V or 120V ) theand th e supplyAC net freq uevoltagency (50Hz or 6(230V0 Hz) Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 or 120V) and the AC net frequency (50Hz or 60 Hz)

WheIt’s anlw aaccessiys reqnugir ethde t oT ecsthe Mcko idf eth ale l ftirmhe wloadsare v earsrei otunr nshoedw off.n on It’s alwayst hreq duisirpelady t ois cthehe scakme if t hperin ftiermd wona rthee v mierscriocno snhotrollerwn labeon l the display1.1It ’is athelwEnteringa syas mereq upirei nPdt eatodge cohn e cthk eif mithec rfiormcownatrreo llervers labeion slho wn on the display is the same printed on the microcontroller label It’s always required to check if the firmware version Ushownsed to veri fy onfirm wtheare ve rsdisplayion and som e built-in parameters This page shows the firmware version installed, the supply voltage is the same printed on the microcontroller(23 0labelV or 120V) and the AC net frequency (50Hz or 60 Hz)

Warning! Warning! If the two version do not match the PCB must be dismissed Warning! Warning! It’s always required to check if the firmware versPrioenss s hoSTwEnA onM If the two version do not match theIf t hPCBe two vers tIhf musteth deioi stnwp loda oyvers insbe otiheto nm sdadismissedaotmech no tp hmreina tPtechCd Bothn mue t hPeCs tmiB b mucer odscisto missnbter odllerisemissd labeeld The CA goes to page 1 (KEYB) Press STEAM (Press CAPPUCCINO for OTCPress PrS Teversion)ssEA SMTEAM The CA goTehse tCo Ap agegoes 1 t o( KEYBpage 1) (KEYB)

Filename Filename The CA goes to page 1 (KEYB) Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF

W arning!

1.2 Page 1 (KEYB) If the two version do not match the PCB must be dismissed Press STEAM 1.2 Page 1 (KEYB) 1.2 PageThe C A1 g (oKEYB)es to page 1 (KEYB) Initial condition: no button pressed. Initial condition: no button pressed. Initial condition: no button pressed.

5.0 G Divella 12/06/2015 3/12 Press all the buttons from PN°1ress a lltill the bN°9uttons from N°1 till N°9 Wheneverre vaN buumtt on is preAuthossed ther “ONPre”ss w oarlld V taheperified pbeuattrosn nse faror mth eN °1App tillr oNv°9ed SaveDate P/PP Whenever a button is pressed the “ON” word appears near the Whenever a button is pressed the “ON”related b uwordtt5.on0 num beappearsr. G Divella near the related 12/06/2015 3/12 Prreleassitedn gb ubtutottnon n uNm°be1 trh.e backlight color switches from WHITE to Pressingr beuvNttonum N °1 the bAuthoackligrht color switcVhesrified from WHITE to Approved SaveDate P/PP button number. RED PrR5.Ee0Dssi ng button GN °Di2 vtheell ab acklight color switc hes from WHITE to 12/06/2015 3/12 Pressing button N°2 the backlight color switches from WHITE to Pressing button N°1 the backlight colorrePvINNuKm switches Autho fromr WHITEVerified to REDApproved SaveDate P/PP PIreNssK ing button N°7 turns the STANDBY LED on. Pressing button N°7 turns the STANDBY LED on. Pressing button N°2 the backlight colorTo te stswitches button N°4 it m ufromst be presse WHITEd just one timtoe bPINKecause it cTaou tseests bthuett oCnA N to°4 n iat vmiguastet b toe pressethe nextd justpage o ne time because it Pressing button N°7 turns the STANDBYcauses LEDthe CA toon. navigate to the next page To test button N°4 it must be pressed just one time because it causes the CA to navigate to the next page 5.0 G Divella 12/06/2015 3/12 revNum Author Verified Approved SaveDate P/PP In case two or more buttons are pressed at the same time the In case two or more buttons are pressed at the same time the display shows the expression “TWO BTN!” This could be a useful In case two or more buttons are pressedwdiasrpnlainyg s ifh oth wates k teh yboaethe exprdre isssames notion “wToWrkO in timegB TpNro!p” eT rhlytheis cou lddisplay be a useful warning if the keyboard is not working properly shows the expression “TWO BTN!” This could be a useful warning if the keyboard is not working properly

ERRORS occur if: “ON”ERRORS word o dcoceusr inf:o t appear or stays fixed on screen. In this case it’s ERRORS occur if: “ON” word does not appear or stays fixed on screen. In this case it’s necessary to check the communication flat cable connected bnetcweessenar yth toe kcehyebcoka thrde an codmm theu CniPcaUti-oPno wflater cbableoard. c onnShoeucldte ndo t, on “ON” word does not appear or staysbet we fixeden the key b oaonrd an d screen.the CPU-Pow er In bo a rd.this Should n ocaset, on it’s the other hand, change the display color, check the JP5 cable. necessary to check the communicationthe other h flatand, ch ange cable the disp lay cconnectedolor, check the JP5 cablebetween. Pressing STEAM button Pressing STEAM button The CA switches to page 2 (INPUTS) the keyboard and the CPU-Power board.The CA sShouldwitches to p agnot,e 2 (IN PonUTS )the other hand, change the display color, check the JP5 cable.

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5.0 G Divella 12/06/2015 4/12 5.0 G Divella 12/06/2015 4/12 revNum Author Verified Approved SaveDate P/PP revNum Author Verified Approved SaveDate P/PP Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05

1.2 Page 1 (KEYB) Initial condition: no button pressed.

Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05

Press all the buttons from N°1 till N°9 Whenever a button is pressed the “ON” word appears near the related button number. Pressing button N°1 the backlight color switches from WHITE to 1.2RED Page 1 (KEYB) PrInitiessial congn bduition:tton nNo° 2b uthttoe nb aprckliesseghtd c. olor switches from WHITE to PINK Pressing button N°7 turns the STANDBY LED on. To test button N°4 it must be pressed just one time because it causes the CA to navigate to the next page

Press all the buttons from N°1 till N°9 Whenever a button is pressed the “ON” word appears near the related button number. Pressing button N°1 the backlight color switches from WHITE to In case two or more buttons are pressed at the same time the RED display shows the expression “TWO BTN!” This could be a useful Pressing button N°2 the backlight color switches from WHITE to warning if the keyboard is not working properly PINK Pressing button N°7 turns the STANDBY LED on. To test button N°4 it must be pressed just one time because it causes the CA to navigate to the next page

ERRORS occur if: GAGGIA VELASCA “ON” w o r d d o e s n o t a p p ea r o r s t a y s fix e d o n sc reen. In thi s c a s e i t’ s 05 SERVICE MODE necessary to check the communication flat cable connected between the keyboard and the CPU-Power board. Should not, on the other hand, change the display color, check the JP5 cable.

Pressing STEAM Ibuttonn case two or(Press more butt onCAPPUCCINOs are pressed aPrt theessi sna gmfor Se TtiE mOTCAeM th beu tt oversion)n dTihsep lCayA s shwoitwcsh ethse to e xppargees s2io (nIN “PTWUTOS B) TN!” This could be a useful warning if the keyboard is not working properly The CA switches to page 2 (INPUTS) Filename ERRORS occur if: Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 “ON” word does not appear or stays fixed on screen. In this case it’s necessary to check the communication flat cable connected Filename between the keyboard and the CPU-TestPow eModer boa rINTELIAd. Shoul dEVO not, V2on AMF Intelia_EVO2_AMF_TestMode_V05 1.3 Page 2 (INPUTS) the other hand, change the display color, check the JP5 cable. Filename Pressing button 1.3 Page 2 (INPUTS) Test Mode INTELIASTEA EVOM V2 AMF Intelia_EVO2_AMF_TestMode_V05 InitialThe 5.C condition0A switche (havings toG p Diag vremovedee ll2a ( INPU allTS the) components) 12/06/2015 4/12 revNum Author Verified Approved SaveDate P/PP 1.3 Page 2 (INPUTS) Initial condition (having removed allInitial the condition components) (having removed all the components) 1.3 Page 2 (INPUTS) Initial condition (having removed all the components) Insert the tank full of waterInsert the tank full of water The H2O value must turn from “N” to “Y”

Insert the tank full of water The H2O value must turn from “N”The to 5.H2O 0“Y” value mustG Diturnve llfroma “N” to “Y” 12/06/2015 4/12 revNum Author Verified Approved SaveDate P/PP Insert the tank full of water ERRORSThe H2O valueoccur mustif: turn from “N” to “Y” ERRORS occur if: If the H2O value doesn’t change check the capacitive sensor and the related wiring (JP23). If the H2O value doesn’t change checkERRORS the occur capacitiveif: sensor and the re- Insert the If the H2O value doesn’t change check the capacitiveDreg sensor Drawer and the lated wiring (JP23). The value must turn from “N” to “Y” relatedDREG wiring (JP23). ERRORSInsert occur theif: Dreg Drawer If the H2O value doesn’t change check theInsert capacitive the Dreg sensor Drawer and the relatedThe DREG wiring value (JP23). must turn from “N” to “Y”

Insert the Dreg Drawer The DREG value must turn from “N”ERRORSThe toDREG “Y” occur value if: must turn from “N” to “Y” If the DREG value doesn’t change check the dreg drawer microswitch and the related wiring (JP16). ERRORS occur if: Close the (having the dreg drawer already inserted) ERRORS occur if: If the DREG value doesn’t changeSide check Door the dreg drawer microswitchThe DOOR valueand the must related turn fromwiring “N” (JP16). to “Y” If the DREG value doesn’t change checkERRORS theoccur if:dreg drawer microswitch and If the DREG value doesn’tClose change the Side check Door the (having dreg drawer the dreg drawer already inserted) the related wiring (JP16). microswitchThe DOOR valueand the must related turn fromwiring “N” (JP16). to “Y”

Close the Side Door (having theClose dreg the Side drawer Door (having already the dreg drawer inserted) already inserted) ERRORSThe DOOR occur value if: must turn from “N” to “Y” If the DOOR value doesn’t change check the side door microswitch and the related wiring (JP14) and verify that the dreg drawer is correctly inserted. The DOOR value must turn from “N”ERRORS to “Y”occur if: If the DOOR value doesn’t change check the side door microswitch and the related wiring (JP14) and verify that the dreg drawer is ERRORScorrectly inserted. occur if: ERRORS occur if: If the DOOR value doesn’t change check the side door microswitch and the related wiring (JP14) and verify that the dreg drawer is Filename If the DOOR value doesn’t changecorrectly check inserted. the side door microswitchTest Mode INTELIA EVOand V2 AMF Intelia_EVO2_AMF_TestMode_V05 the related wiring (JP14) and verify that the dreg drawer is correctly in-

serted. 5.0 G Divella 12/06/2015 5/12 revNum Author Verified Approved SaveDate P/PP Insert the Brewing Unit Insert the Brewing Unit The BU-P value must turn from “N” to “Y” 5.0 G Divella 12/06/2015 5/12 revNum Author Verified Approved SaveDate P/PP

The BU-P value must turn from “N” to5.0 “Y” G Divella 12/06/2015 5/12 revNum Author Verified Approved SaveDate P/PP

ERRORS occur if: ERRORS occur if: If the BU-P value doesn’t change check the BU presence microswitch and the related wiring (JP16). If the BU-P value doesn’t change check the BU presence microswitch and the related wiring (JP16).

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5.0 G Divella 12/06/2015 6/12 revNum Author Verified Approved SaveDate P/PP Filename Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05Filename Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05

GAGGIA VELASCA 1.4 Page 3 (BU) 05 SERVICE MODE 1.4 Page 3 (BU) 1.4 Page 3 (BU) Initial condition 1.4Initial condition Page 3 (BU) 1.4 Page 3 (BU) Initial condition 1.4Initial Pagecondition 3 (BU)

Initial condition

Initial condition

Press the ESPRESSO button to conduct the BU to the Work position When the BU reachesPress the thework ESPRESSO position the button value toWOR conductK turns the from BU to the Work position Press the button to conduct the BU to the position “N”When to “Y”.the BUThe reaches absorbed the BU work currentESPRESSO position must the be value less thanWOR 200mAK turns if from the Work Press the ESPRESSO button to conduct the BU to the Work position Press the ESPRESSOBUWhen“N” button isto not“Y”.the inserted, BUThe reaches absorbedto andconduct the less BU work than current position 300mA the must the if BUbethe value less BU to thanWORis insertedthe 200mAK turns Work if from the position “N”WhenBU tois not“Y”.the inserted,BUThe reaches absorbed and the less BU work thancurrent position 300mA must the if be the value less BU thanWORis inserted 200mAK turns if from the BU“N” isto not“Y”. inserted, The absorbed andPress less BUthe than currentESPRESSO 300mA must if bebuttonthe less BU to thanis conduct inserted 200mA the if BUthe to the Work position When the BU reaches the work positionWhenBU is thenot BUinserted, the reaches value and the less work thanWORK position 300mA the ifturns the value BU WOR isfrom insertedK turns “N” from “N” to “Y”. The absorbed BU current must be less than 200mA if the to “Y”. The absorbed BU current mustBU is notbe inserted, less andthan less than200mA 300mA ifif the the BU is BU inserted is not

inserted, and less than 300mA if theERRORS BU occuris inserted if: TheERRORS WORK occurvalue if:stays fixed on “N” while the backlight turns RED fromERRORSThe WORKWHITE; occurvalue in thisif: stays case fixed check on the “N” microswitch, while the backlight the BU turns engine RED ERRORS occur if: ERRORS occur if: (couldThefrom WORK WHITE; be blocked)value in thisstays and, case finally,fixed check on the the“N” JP16 microswitch,while and the JP14 backlight the wirings. BU turns engine RED fromThe(could WORKWHITE; be blocked)value in thisstays and, case finally,fixed check on the the “N” JP16 microswitch, while and the JP14 backlight the wirings. BU turns engine RED The WORK value stays fixed on “N”ERRORS(couldfrom WHITE; bewhile occurblocked) in if:thisthe and, case finally,backlight check the the JP16 microswitch, andturns JP14 the wirings. REDBU engine from The(could WORK be blocked)value stays and, fixedfinally, on the “N” JP16 while and the JP14backlight wirings. turns RED WHITE; in this case check the microswitch,from WHITE; in this case the check BU the microswitch, engine the (could BU engine be (could be blocked) and, finally, the JP16 and JP14 wirings. blocked) and, finally, the JP16 andERROR JP14 (BU notwirings. inserted): IfERROR the absorbed (BU not current inserted is more): than 200 mA the display backlight ERROR (BU not inserted): turnsERRORIf the red.absorbed ( BUIn this not current case inserted check is more): the than gears 200 of mAthe theengine display and backlightits standing ERROR (BU not inserted): inIfturns thethe absorbedred.housing. In this current case check is more the than gears 200 of mA the theengine display and backlight its standing If the absorbed current is more thanturnsIfin thethe red. absorbed200housing. In thismA current case the check is more display the than gears 200 of mAbacklightthe theengine display and backlight itsturns standing ERRORinturns the red.housing. (BU In thisnot caseinserted check): the gears of the engine and its standing red. In this case check the gears Ifin ofthe the absorbed thehousing. engine current is moreand than its 200 standingmA the display backlightin the turns red. In this case check the gears of the engine and its standing housing. in the housing. ERROR (BU inserted): ERROR (BU inserted): IfERROR the absorbed (BU inserted current): is more than 300 mA the display backlight turnsERRORIf the red.absorbed ( BUIn this inserted current case check): is more the than gears 300 of mAthe theengine display and backlightits standing IfERROR the absorbed (BU inserted current): is more than 300 mA the display backlight If the absorbed current is more thaninturns the 300red.housing. In thismA case the check display the gears of backlightthe engine and itsturns standing Filename If the absorbed current is more than 300 mA the display backlight Filename turnsin the red. housing. In this case check the gears of the engine and its standing Filename inturns the red.housing. In this case check the gearsTest of Modethe engine INTELIA and EVOits standing V2 AMF Intelia_EVO2_AMF_TestMode_V05Intelia_EVO2_AMF_TestMode_V05 red. In this case check the gears ERRORof the (BU insertedengine): and itsTest standing Mode INTELIA inEVO the V2 AMF Intelia_EVO2_AMF_TestMode_V05Intelia_EVO2_AMF_TestMode_V05 Ifin the the absorbed housing. current is more than 300Test mA Mode the INTELIAdisplay backlight EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 housing. turns red. In this case check the gears of the engine and its standing in the housing. Press the COFFEE button to move the BU towards the HOME position Press the COFFEE button to movePress thethe COFFEE BU towards button to move the the BU HOME towards the position HOME position When the BU reachesPress the the HOME COFFEE position button the toHOME move value the BU changes towards the HOME position When the BU reaches the HOME position the HOME value changes fromWhen “N” the to BU “Y”. reaches The maximum the HOME abso positionrbed current the HOME must valuebe less changes than fromfrom “N”“N” toto “Y”.“Y”. TheThe maximummaximum absoabsorbedrbed currentcurrent mustmust bebe lessless thanthan When the BU reaches the HOME position200from mA “N” (BUto “Y”. notthe The inserted) maximumHOME / 300 abso mAvalue rbed(BU inserted)current changes must be less from than 200 mA (BU not inserted) / 300 mA (BU inserted) “N” to “Y”. The maximum absorbed200 current mA (BU not must inserted) be / 300 less mA (BU than inserted) 200 mA (BU 5.0 G Divella 12/06/2015 7/12 not inserted) / 300 mA (BU inserted)5.0 G Divella 12/06/2015 7/12 revNum5.0 GAutho Divellar Verified Approved 12/06/2015 SaveDate P/PP 7/12 ERRORSrevNum occur if: Author Verified Approved SaveDate P/PP ERRORS5.0 occur if: G Divella 12/06/2015 7/12 TheERRORSrevNum HOME occur value if:stays Autho fixedr on “N” whileV erifiedthe backlight turns AREDpproved SaveDate P/PP ERRORS occur if: The HOME value stays fixed on “N” while the backlight turns RED fromTherevNum HOME WHITE; value in thisstaysAutho case fixed checkr on the“N” microswitch,whileV erifiedthe backlight the BU turns engine AREDpproved SaveDate P/PP fromfrom WHITE;WHITE; inin thisthis casecase checkcheck thethe microswitch,microswitch, thethe BUBU engineengine The HOME value stays fixed on “N”(couldfrom5.0 WHITE; be while blocked) in thistheG and, caseDivella finally,backlight check the the JP16 microswitch, andturns JP14 the wirings. REDBU engine from 12/06/2015 7/12 (could(could bebe blocked)blocked) and,and, finally,finally, thethe JP16JP16 andand JP14JP14 wirings.wirings. WHITE; in this case check the microswitch,(couldrevNum be blocked) Authoand, the finally,r BU the JP16 engineV anderified JP14 (could wirings. A pproved be SaveDate P/PP blocked) and, finally, the JP16 and JP14 wirings. ERROR (BU not inserted): ERROR (BU not inserted):): IfERROR the absorbed (BU not current inserted is more): than 200 mA the display backlight ERROR (BU not inserted): IfIf thethe absorbedabsorbed currentcurrent isis moremore thanthan 200200 mAmA thethe displaydisplay backlightbacklight turnsIf the red.absorbed In this current case check is more the than gears 200 of mAthe theengine display and backlightits standing turnsturns red.red. InIn thisthis casecase checkcheck thethe gearsgears ofof thethe engineengine andand itsits standingstanding If the absorbed current is more thaninturnsin thethe red.200housing.housing. In thismA case the check display the gears of backlightthe engine and itsturns standing in the housing. red. In this case check the gears of the engine and its standing in the housing. ERROR (BU inserted): ERROR (BU inserted):): IfERROR the absorbed (BU inserted current): is more than 300 mA the display backlight IfIf thethe absorbedabsorbed currentcurrent isis moremore thanthan 300300 mAmA thethe displaydisplay backlightbacklight ERROR (BU inserted): turnsIf the red.absorbed In this current case check is more the than gears 300 of mAthe theengine display and backlightits standing turnsturns red.red. InIn thisthis casecase checkcheck thethe gearsgears ofof thethe engineengine andand itsits standingstanding If the absorbed current is more thaninturnsin thethe red.300housing.housing. In thismA case the check display the gears of backlightthe engine and itsturns standing in the housing. red. In this case check the gears of the engine and its standing in the housing Press the STEAM button Press the STEAM button Press the STEAMThe button CA goes to(Press the EV/PUMP CAPPUCCINO page (EV -Press PUMP the) for STEAM OTCbutton version) The CA goes to the EV/PUMP page (EV - PUMP)) The CA goes to the EV/PUMP page (EV - PUMP)

The CA goes to the EV/PUMP page (EV - PUMP)

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5.0 G Divella 12/06/2015 8/12 5.0 G Divella 12/06/2015 8/12 revNum Author Verified Approved SaveDate P/PP revNum Author Verified Approved SaveDate P/PP Filename Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 GAGGIA VELASCA Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V0505 SERVICE MODE Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Filename 1.5 Page 4 (EV - PUMP) Intelia_EVO2_AMF_TestMode_V05 1.5 Page 4 (EV - PUMP) Test Mode INTELIA EVO V2 AMF 1.5 Page 4 (EV - PUMP) 1.5 Page 4 (EV - PUMP) Should this page been shown it means either the dreg drawer is not Should this page been shown it means either the dreg drawer is not correctly inserted or the side door not closed. Only solving both these correctlyShould this inserted page beenor the shown side door it means not closed. either Onlythe dreg solving drawer both is these not issues1.5 it Page would 4 be (EV possible - PUMP) to come out from this screen. Should this page been shown it meansissuescorrectly it either wouldinserted be orpossible the the side dreg to door come not drawerout closed. from this Only isscreen. solving not bothcor these- issues1.5 it would Page be 4 possible(EV - PUMP) to come out from this screen. rectly inserted or the side door not Shouldclosed. this page Only been shownsolving it means both either thesethe dreg drawer issues is not correctly inserted or the side door not closed. Only solving both these Should this page been shown it means either the dreg drawer is not issues it would be possible to come out from this screen. it would be possible to come out fromcorrectly this inserted screen. or the side door not closed. Only solving both these issues it would be possible to come out from this screen. Press the ESPRESSO button to activate the 2-ways Electrovalve (closed byFilename default) Press the ESPRESSO button to activate the 2-ways Electrovalve (closed by default) Press the ESPRESSO buttonThe to Electrovalve activate is activated the 2-waysso the EV1 value Electrovalve turns from “OFF” (closedto by default) The ElectrovalvePress is the activated ESPRESSO so the button Test value to Mode activate turns INTELIA fromthe 2-ways “OFF”EVO V2 Electrovalveto AMF Intelia_EVO2_AMF_TestMode_V05 (closed by default) “ON”. EV1 “ON”.The Electrovalve is activated so the EV1 value turns from “OFF” to “ON”. Press the ESPRESSO button to activate the 2-ways Electrovalve (closed by default) The Electrovalve is activated so theThe EV1 Electrovalve valuePress is activated turnsthe ESPRESSO so from the EV1 button “OFF” value to activate turns to from the “ON”. “OFF”2-ways to Electrovalve (closed by default) “ON”.The Electrovalve is activated so the EV1 value turns from “OFF” to 1.5“ON”. Page 4 (EV - PUMP) Press the HOT WATER button to activate the Pump Press the HOT WATER button to activate the Pump The water now flows out from the spout, causing the update of the TheShould water nowthis pageflows been out from shownPress the it spout,meansthe HOT causing either WATE the the Rdreg buttonupdate drawer to of activate theis not the Pump Press the HOT WATER (PressIMP value MILK with the for number OTC of flowmeter version) impulses. button The L/H tovalue activate the Pump Thecorrectly watervalue withnow inserted theflows number or out the from side of flowmeterthe door spout, not closed. impulses.causing Only the The solvingupdate valueboth of the these mustIMP stay within 10l/h and 18 l/h. L/H mustIMPissues value stay itwithinwith would the 10l/h be number possible and 18 of tol/h.flowmeter come out impulses. from this screen.The L/H value The water now flows out from themust spout, stay within causing 10l/h and 18 Pressthe l/h. the update HOT WATE ofR button the to IMP activate the Pump The water now flows out from thePress spout, the HOTcausing WATE theR update button ofto theactivate the Pump value with the number of flowmeterIMPThe value impulses. water with now the flowsnumber outThe offrom flowmeter theL/H spout, impulses.value causing Thethemust updateL/H value stay of the mustIMP stay value within with 10l/h the numberand 18 l/h.of flowmeter impulses. The L/H value must stay within 10l/h and 18 l/h. within 10l/h and 18 l/h. ERROR: ERROR: If the number ofPress impulses the ESPRESSO remains 0 and button the todisplay activate backlight the 2-ways turns Electrovalve (closed by default) IfERROR: the number of impulses remains 0 and the display backlight turns red, Theit means Electrovalve that there’s is activated an error so in the the EV1 hydraulic value turnscircuit. from If water “OFF” to ERROR: red,If the it numbermeans thatof impulses there’s anremains error in 0 theand hydraulic the display circuit. backlight If water turns comes“ON”. out from the spout it means that there’s an error in the comesred, it means out from that the there’s spout anit means error in that the there’shydraulic an circuit.error in If the water flowmeterERROR: or in its wiring to the CPU/POWER (JP5); if, on the other If the number of impulses remains flowmetercomes0 ERROR:and out or fromthe in its the wiringdisplay spout to it themeans CPU/POWERbacklight that there’s (JP5); an turns error if, on in the red, other hand,If the numberno water of comes impulses out remainsit’s necessary 0 and tothe check display the backlight pump or turnsthe hand,flowmeterIf the no numberwater or in itscomes of wiring impulses out to it’s the remains necessary CPU/POWER 0 and to thecheck (JP5); display the if, pumpbacklight on the or other theturns hydraulicred, it means circuit, that or there’s the pump an errorwiring in (JP24). the hydraulic circuit. If water it means that there’s an error in thehydraulichand, hydraulicred, no it watercircuit,means comes orthat thecircuit. there’s outpump it’s an wiring necessary error If (JP24).inwater the to hydraulic check comes the circuit. pump If orwaterout the comeshydrauliccomes out circuit, outfrom from the or thethespout spoutpump it means it wiring means that (JP24). that there’s there’s an an error error in in the the from the spout it means that there’sflowmeterflowmeter an orerror in or its in wiringits wiringin to the theto the CPU/POWER flowmeterCPU/POWER (JP5); (JP5); if, if, onor on thein the other otherits hand,hand, no waterno water comes comes out out it’s it’s necessaryPress necessary the HOTto tocheck checkWATE the theR pumpbutton pump or toor theactivate the the Pump wiring to the CPU/POWER (JP5); if,hydraulic onhydraulicThe water thecircuit, circuit, now otheror flows theor the pump out pumphand, from wiring wiringthe (JP24).spout, no(JP24). causing water the updatecomes of the IMP value with the number of flowmeter impulses. The L/H value Press the STEAM WATER button out it’s necessary to check the pump mustor thestay within hydraulic 10l/h and 18 circuit,l/h. Press the or STEAM the WATERpumpbutton The CA shows the Heater/Grinder page (Heater-Grinder) The CA shows the Heater/Grinder pagePress (Heater-Grinder) the STEAM WATER button wiring (JP24). The CA shows the Heater/Grinder page (Heater-Grinder) Press the STEAM WATER button (Press CAPPUCCINOPressPress the the STEAM STEAM WATERfor WATER OTCbuttonbutton version) TheThe CA CAshows shows the theHeater/Grinder Heater/Grinder page page (Heater-Grinder) (Heater-Grinder) ERROR: If the number of impulses remains 0 and the display backlight turns red, it means that there’s an error in the hydraulic circuit. If water The CA shows the Heater/Grinder pagecomes (Heater-Grinder) out from the spout it means that there’s an error in the flowmeter or in its wiring to the CPU/POWER (JP5); if, on the other Filename hand, no water comes out it’s necessary to check the pump or the 1.6 Page5 (Heater-Grinder) Intelia_EVO2_AMF_TestMode_V05 1.6 hydraulic Page5 circuit, (Heater-Grinder) or the pump wiringTest Mode(JP24). INTELIA EVO V2 AMF Filename 1.6 Page5 (Heater-Grinder) Filename Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 1.6 Page 5 (Heater-Grinder) 1.6 1.6 Page5 Page5 (Heater-Grinder) (Heater-Grinder) Initial condition 5.0 G Divella Press the STEAM WATER button 12/06/2015 9/12 Initial5.0 condition G Divella 12/06/2015 9/12 revNumThe CA shows theAutho Heater/Grinderr pageVerified (Heater-Grinder) Approved SaveDate P/PP revNum5.0 GAutho Divellar Verified Approved 12/06/2015 SaveDate P/PP 9/12 revNum Author Verified Approved SaveDate P/PP 5.0 G Divella 12/06/2015 9/12 5.0 G Divella 12/06/2015 9/12 revNum Author Verified Approved SaveDate P/PP Initial condition revNum Author Verified Approved SaveDate P/PP

Press the HOT WATER button to activate the Grinder Press the HOT WATER (Press MILK for OTC version)Press the HOT WATEbuttonR button to to activate the Grinder the Grinder The coffeeThe1.6 grinder coffee Page5 startsgrinder (Heater-Grinder) milling starts milling for 5000 for 5000ms, ifms, the if userthe user doesn’t doesn’t release theThe button coffee before.grinder startsIn this milling case forthe 5000 activation ms, if the time user is doesn’tshown in release the button before. In this case the activation time is shown in The coffee grinder starts millingthe red-circledfor the5000 red-circled field ofms. thefield picture ofIn the this picture case the activation time is shown in the red-circled field of the picture 5.0 G Divella 12/06/2015 9/12 revNum Author Verified Approved SaveDate P/PP ERROR: ERROR: ERROR: ERROR: If this number keeps fixed at 0, the display turns red and the engine If this numbermoves, keeps then therefixed must at 0, be the a displayfault in the turns grinder red wiringand the (JP8), engine or in moves, thenmoves, there then must there be must a fault be a in fault the in grinder the grinder wiring wiring (JP8), (JP8), or inor in If this number keeps fixed at 0,or thethe grinder grinder itself. does not run, the display the grinder itself. turns red: this means there must be a fault in the grinder wiring (JP8), or in the grinder itself, or in the electronic board. Keep pressed STANDBY for 5 secs to reset grinder parameters Pressing buttonKeep STANDBY pressed for STANDBY5 secs resets for grinder 5 secs parameters to reset grinder parameters Keep pressed PressingSTANDBY button STANDBY for 5 secs for 5 secs to resetsreset grinder grinder parameters parameters

Pressing button STANDBY for 5 secs resets grinder parameters: This action is needed if the grinder has been replaced.

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5.0 G Divella 12/06/2015 10/12 revNum Author Verified Approved SaveDate P/PP

5.0 G Divella 12/06/2015 10/12 revNum Author Verified Approved SaveDate P/PP Filename GAGGIA VELASCA Test Mode INTELIA EVO V2 AMF 05Intelia_EVO2_AMF_TestMode_V05 SERVICEFilename MODE Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Heater Temperature monitoringHeater Temperature monitoring Filename The red-circled number shows the heater temperature in Celsius Intelia_EVO2_AMF_TestMode_V05 TestHeater Mode Temperature INTELIA EVO monitoring V2 AMF Filename degrees. The red-circled number shows the heater temperature in Celsius Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 degrees. Heater Temperature monitoring The red-circled number shows the heaterThe red-circledtemperature number shows in the Celsius heater temperature degrees. in Celsius degrees. Heater Temperature monitoring ERROR:The red-circled number shows the heater temperature in Celsius Heater Temperature monitoring Ifdegrees. inside the HEATER column appears the word “SHORT”, then Filename TheERROR: red-circled number shows the heater temperature in Celsius the NTC sensor is in a short-circuit state.Test The Mode display INTELIA backlight EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 ERROR: If inside the HEATER column appears the word “SHORT”, then turnsdegrees. RED from WHITE; in this case the NTC wiring or the input the NTC sensor is in a short-circuit state. The display backlight CPU/POWER (JP13) must be checked. If inside the HEATER column appears turnsERROR:the RED word from WHITE; “SHORT”, in this case the then NTC wiring the or theNTC input CPU/POWERIf inside the HEATER (JP13) mustcolumn be appearschecked. the word “SHORT”, then sensor is in a short-circuit state. The thedisplay NTC sensor backlight is in a short-circuit turns state. The REDdisplay backlightfrom ERROR:turns RED from WHITE; in this case the NTC wiring or the input WHITE; in this case the NTC wiring or the input CPU/POWERHeater (JP13) Temperature must monitoring IfCPU/POWER inside the HEATER (JP13) mustcolumn be appearschecked. the word “OPENSHORT”, ”,then then ERROR: theERROR:The NTC red-circled sensor is number disconnected.in a short-circuit shows the The state.heater display The temperature backlightdisplay backlight turnsin Celsius be checked. If degrees.inside the HEATER column appears the word “OPEN”, ”,then then REDturns fromRED WHITE.fromHEATER WHITE; In this in case this thecase connectivity the NTC wiring ofSHORT the or NTC the inputwiring the NTC sensor is disconnected. The display backlight turns toCPU/POWERthe the NTC CPU/POWER sensor (JP13) is in (JP13)a must short-circuit be must checked. be state. checked. The display backlight ERROR: turnsREDERROR: fromRED WHITE.from WHITE; In this in case this thecase connectivity the NTC wiring of the or NTC the inputwiring CPU/POWERtoIf insidethe CPU/POWER the HEATER (JP13) (JP13) mustcolumn be must appearschecked. be checked. the word “OPEN”, then If inside the HEATER column appearsthe the NTC sensorword is disconnected. “OPEN”, The displaythen backlight the turnsNTC REDERROR: from WHITE. In this case the connectivity of the NTC wiring toIf insidethe CPU/POWER the HEATER (JP13)column must Pressappears be thechecked. the COFFEE word “OPEN button”, tothen activate the heater sensor is disconnected. The display backlightERROR:ERROR: turns RED from WHITE. In Thethe NTC label sensor switches is disconnected.from “OFF” to The“ON” display and the backlight number turnsindicating If Ifinside inside the the HEATER HEATERcolumncolumn Pressappears appears the the theCOFFEE word word “ OPEN“ SHORTbutton”, tothen”, thenactivate the heater this case the connectivity of the NTC theREDwiring temperature from WHITE. to starts theIn this to increasecaseCPU/POWER the (andconnectivity so the current of the (JP13) NTCabsorbed wiring Thethethe NTC label NTC sensor switches sensor is is disconnected.from in a short-circuit“OFF” to The“ON” state. display and The the backlight displaynumber backlight turnsindicating byto thethe CPU/POWERCA on the power (JP13) supply must – c.a.be checked. 8 A / 230V). theREDturns temperature from RED WHITE. from starts WHITE; In this to increase casein this the case (andconnectivity the so NTC the currentwiring of the or NTCabsorbed the wiringinput must be checked. For safety reasons it is possible to activate the heater keeping bytoCPU/POWER thethe CPU/POWERCA on the (JP13) power (JP13) must supply mustbePress –checked. c.a.be thechecked. 8 A COFFEE / 230V). button to activate the heater pressed the button for a maximum time of 5 seconds. ForThe safetylabel switches reasons fromit is possible “OFF” to to “ON” activate and the heaternumber keeping indicating Press the COFFEEpressedthe temperature thebutton button starts for ato maximum increase activate (andtime soof 5thethe seconds. current heater absorbed Press the COFFEE button to activate the heater byERROR: the CA on the power supply – c.a. 8 A / 230V). The label switches from “OFF” to “ON”ForThere’sThe safetylabeland a switches furtherreasons the check fromit isnumber possible on“OFF” the temperatureto to “ON” activate indicating and thelevel: heaternumber should keeping indicating itthe rise If inside the HEATER columnPress appears the theCOFFEE word “ OPENbutton”, to then activate the heater pressedoverthethe temperature 120°CNTC the sensor thebutton display starts is for disconnected. ato backlight maximum increase turns (andThetime pinkdisplay soof 5the and seconds. backlightcurrent an alarm absorbed turns TheThere’s label a switchesfurther check from on“OFF” the temperatureto “ON” and thelevel: number should indicating it rise temperature starts to increase (and so messagebytheRED the CAfromcurrent appears. on WHITE. the power In In thisabsorbed this supply scenario case – the c.a. the connectivity 8 heaterAby / 230V). theis forcedof the CA NTC to stay onwiring theover temperature 120°C the display starts to backlight increase turns (and pink so the and current an alarm absorbed turnedForto safetythe off CPU/POWER toreasons avoid dangerousit is (JP13) possible must over-temperatures. to beactivate checked. the heater keeping the power supply – c.a. 8 A / 230V). pressedbymessage the CA the appears. on button the power Infor this a supplymaximum scenario – c.a. timethe 8 heater Aof / 5230V). seconds. is forced to stay ForturnedThere’s safety off a furthertoreasons avoid check dangerousit is possibleon the over-temperatures.temperature to activate thelevel: heater should keeping it rise For safety reasons it is possible to activatepressedover 120°C the the thebutton heater display for a backlight maximum keeping turns time pink of pressed5 and seconds. an alarm the message appears. In this scenario the heater is forced to stay There’s a further check on the temperature level: should it rise button for a maximum time of 5 seconds.ERROR:turned off to avoid dangerous over-temperatures.Press the COFFEE button to activate the heater Ifover there’s 120°C no thetemperature display backlight increasing turns the pink user and must an checkalarm the There’sERROR:The label a further switches check from on “OFF” the temperature to “ON” and level: the number should indicatingit rise heatermessagethe temperature resistance, appears. starts itsIn wiringthis to scenario increase to the CPU/POWER the(and heater so the is current forced (JP19) absorbedto and stay also overIf there’s 120°C no thetemperature display backlight increasing turns the pink user and must an checkalarm the There’s a further check on the temperaturetheturnedby NTC the off CAwiring to onavoid the(JP13).level: dangerouspower supply should over-temperatures. – c.a. 8 A it/ 230V). rise over messageheater resistance, appears. itsIn wiringthis scenario to the CPU/POWER the heater is forced (JP19) to and stay also For safety reasons it is possible to activate the heater keeping 120°C the display backlight turns pink andturnedtheERROR: NTC offan wiring to avoidalarm (JP13). dangerous message over-temperatures. appears. In If pressedthere’s no the temperature button for a increasingmaximumPress timethe both user of the 5 mustseconds. AROMA check and the the MENU buttons These values appear on the display: heater resistance, its wiring to thePress CPU/POWER both the AROMA (JP19)and and the also MENU buttons this scenario the heater is forced to stay turned Grinding time off applied to during avoid last mill dangerous ThesetheERROR: NTC values wiring appear (JP13). on the display:  If There’sthere’s Average noa further temperature of check the low onincreasing state the temperature duration the user of the level:must current shouldcheck sensor theit rise over-temperatures. ERROR: Grinding time applied during last mill heaterover 120°Cresistance,signal the display its wiring backlight to thePress turnsCPU/POWER both pink the and AROMA an(JP19) alarmand and the also MENU buttons If there’s Average no temperature of the low increasing state duration the user of the must current check sensor the Thesethemessage NTC values Threshold wiring appears. appear (JP13). for In onthe this the presence/absence scenario display: the heater coffee is forced detection to stay heater resistance,signal its wiring to the CPU/POWER (JP19) and also turned Grindingoff to avoid time dangerous applied during over-temperatures. last mill ERROR: the NTC Threshold wiring (JP13). for the presence/absence coffee detection  Average of the low statePress duration both ofthe the A ROMAcurrentand sensor the MENU buttons If there’s no temperature increasing theThese user valuessignal appearmust on thecheck display: the heater re- Press both the AROMA and the MENU buttons 5.0 ThresholdGrinding time for G Divella theapplied presence/absence during last mill coffee detection 12/06/2015 11/12 These values appear on the display: sistance, its wiring to the CPU/POWERERROR: (JP19) Average ofand the low also state duration the ofNTC the current wiring sensor revNum5.0 Grinding time GAutho Divella appliedr during lastV millerified Approved 12/06/2015 SaveDate 11/12P/PP If there’ssignal no temperature increasing the user must check the  Average of the low state duration of the current sensor (JP13). revNumheater Thresholdresistance, forAutho its the wiring presence/absencer to the CPU/POWERVerified coffee (JP19) detection andA alsopproved SaveDate P/PP signal the NTC wiring (JP13). Press both the AROMA and the MENU(CMF-AMF5.0 Threshold for G Divella the presence/absenceversion)/ SPECIALS(OTC coffee detection version)12/06/2015 buttons 11/12 revNum Author Press bothVerified the AROMA and theApproved MENU buttons SaveDate P/PP These5.0 values appear G Divella on the display: 12/06/2015 11/12 This page shows extended info. Check of these number is not requested. revNum Grinding timeAutho appliedr during lastVerified mill Approved SaveDate P/PP Following values appear on the display: 5.0 Average of G theDivella low state duration of the current sensor 12/06/2015 11/12 revNumsignal Author Verified Approved SaveDate P/PP • Grinding time applied during last mill;  Threshold for the presence/absence coffee detection Filename • Average of the low state duration of the current sensor signal;Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05

• Threshold for the presence/absence coffee5.0 detection. G Divella 12/06/2015 11/12 revNum Author Verified Approved SaveDate P/PP Press the STEAM button (Press CAPPUCCINOPress for the STEAMOTC buttonversion) The CA shows the Autodoses page

The CA shows the Autodoses page Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 1.7 Page 6 (Autodoses) 1.7 Page 6 (Autodoses) Press the STEAM button The CA shows the Autodoses page The CA shows the AUTODOSES page withThe CA the shows time the AUTODOSES of milling page with for the time the of milling dif- for the different coffee aroma: ferent coffee aroma:  Light  Med • Light  Strong • Med • Strong

1.7 Page 6 (Autodoses) 6/8 The CA shows the AUTODOSES page with the time of milling for the different coffee aroma:  Light  Med  Strong

5.0 G Divella 12/06/2015 12/12 revNum Author Verified Approved SaveDate P/PP

5.0 G Divella 12/06/2015 12/12 revNum Author Verified Approved SaveDate P/PP GAGGIA VELASCA 05 SERVICE MODE

5.2 Steam Out

Filename Not mandatory, but if necessary, before executing the steam out procedure, descale the machine taking care to remouve the Aquaclean filter from the Steamappliance. Out Intelia EVO 2 OTC/AMF Intelia_EVO2_Stea Filename m_Out_V03.docFilename In case the filter on the machine is active (or it’s in the machine) provide the consumer with a new Steam Out Intelia EVO 2 OTC/AMF Intelia_EVO2_Stea Steam Out Intelia EVO 2 OTC/AMF one. Intelia_EVO2_Steam_Out_V03.doc m_Out_V03.doc Introduction

Introduction IntroductionThis document describes the Steam-Out process that is executed at the end of the production line for the CA This document describes the INTELIA Steam-Out EVO 2 OTC/AMF process. It totally that empties is executedthe heater from at any the residual end water of theand resets production some parameters line for the CA. GAGGIA VELASCA.toThis the document factoryIt totally default describes emptiesvalues. the Steam-Out the heater process thatfrom is executed any residual at the end ofwater the production and resets line for the CA INTELIAThis document EVO 2 describes OTC/AMF the. It Steam-Outtotally empties process the heater that is fromexecuted any residual at the end water of theand production resets some line parameters for the CA INTELIA EVO 2 OTC/AMF. It totally empties the heater from any residual water and resets some parameters some parameters to the factoryto1 the Steam factory default default Out values.values. to the factory default values.

Steam Out 1To access Steam Steam Out Out the user must press both LONG COFFEE and SPECIAL DRINKS (MENU for AMF) buttons while connecting the CA to the power supply. To access Steam Out the userTo access must Steam press Out boththe user LONG must press COFFEE both LONG and COFFEE SPECIAL and SPECIAL DRINKS DRINKS (MENU (MENU for for AMF) AMF) buttons while connecting theTobuttonsWhen access CA lit while the to Steam CA connectingthe will Out powerstart the the user CAprocedure, supply. mustto the press power turning both supply. PINK LONG the COFFEE display and SPECIAL DRINKS (MENU for AMF) buttonsbacklight while and connectingshowing “ON” the onCA the to thescreen- power supply.

WhenDuring lit the the process, CA will startthe 2-ways the procedure, Electrovalve turning will PINKstay open,the display causing When lit the CA will start backlightsteamWhenthe littoprocedure, thebeand dischargedCA showing will start “ON” from turningthe on procedure,the the spout screen- PINK (hot turning water the PINK wand display the for display AMF back - Duringversion).backlight the and process, showing the “ON” 2-ways on theElectrovalve screen- will stay open, causing light and showing “ON” onsteamDuring the tothe be process, screen-During discharged the 2-waysfrom the Electrovalve spout the (hot process, water will stay wand open, the for AMFcausing 2-ways version).steam to be discharged from the spout (hot water wand for AMF Electrovalve will stay open,version). causing steam to be discharged from the Warning! spout (hot water wand for If theAMF dreg version). drawer is not correctly inserted or the side door open, the

Warning!CA shows a RED screen with the advice “CLOSE DOOR & DREGS” Warning! Warning! If the dreg drawer is not correctly inserted or the side door open, the CA If the shows dreg adrawer RED screenis not correctly with the insertedadvice “CLOSE or the side DOOR door & open, DREGS” the If the dreg drawer is not correctly CA shows a REDinserted screen withor thethe advice side “CLOSE door DOOR open, & DREGS” the CA

shows a RED screen with the advice “CLOSE DOOR & DREGS” At the end of the process, the display will turn WHITE and show the

At the end of the process, “COMPLETE” the display word on the will screen. turn The WHITE Electrovalve, and also, show will be the Atclosed the end and of the the CA process, will be readythe display to be willmanually turn WHITE turned and off. show the “COMPLETE” word on the“COMPLETE” At screen.the end of the wordThe process, on Electrovalve, the thescreen. display The will Electrovalve, turnalso, WHITE will also, and be showwill closedbe the “COMPLETE” word on the screen. The Electrovalve, also, will be and the CA will be ready toclosed be and manually the CA will beturned ready to off. be manually turned off. closed and the CA will be ready to be manually turned off.

The Steam-Out resets these parameters to their factory values:

OTC version product quantities: Short Coffee (Espresso) impulses = 137 Long Coffee impulses = 330 Coffee Intense impulses = 265 (brewed within two mill-brew cycles) Coffee in cappuccino impulses = 165 Milk in cappuccino seconds = 34 Froth Milk brewing time seconds = 34

AMF version product quantities: Short Coffee (Espresso) impulses = 137 Long Coffee impulses = 330

Longevity Filter setup: 03 G. Divella 02/07/2015 2/3 revNum Editor Verified By Approved By SaveDate P/PP Filter Startup Quantity 03 G. Divella 5000 impulses 02/07/2015 2/3 03 G. Divella 02/07/2015 2/3 revNum Editor Verified By Approved By SaveDate P/PP Filter Counter revNum Editor 0/8 Verified By Approved By SaveDate P/PP

Filter Remaining Autonomy 0 Filter Installation proposal at start ON

CA Settings: Pre-infusion Seconds = 2,5 7/8 GAGGIA VELASCA 05 SERVICE MODE

Aroma Medium (3 beans selected) Standby Time 15 minutes Alarm Refill ON Grounds counter Reset to zero Alarm Dreg Drawer OFF Brewing Group Loaded OFF Coffee Duct empty YES (*) GrinderAroma 1 Time 5500 GrinderAroma 2 Time 7000 GrinderAroma 3 Time 7500

(*): ATTENTION! As a consequence of this reset the machine will grind for a longer time at first coffee product after Steam Out. For this reason, after Steam out, the machine should be completely cleaned from all beans and all coffee powder residuals in the grinder.

5.3 Error Codes for Out of Order alarm

CODE Description NOTES 01 Grinder fail The grinder is disconnected (Only coffee grinder without 02 electronic sensor) 03 Bu movement toward WORK fail 04 Bu movement toward HOME fail 05 Water circuit fail 10 NTC short circuit fail 11 NTC open circuit fail 14 Heater over-temperature fail 15 Heater time-out fail 19 Zero-Crossing fail

5.4 Saeco Service Center - Quick Start Guide Saeco Service Center (SSC) is a tool with which you can re-program the machine and check the diagnostic of the same. You can download the software from the following link: http://logsave.logtronics.com/SSC2/publish.htm In support of this tool it is essential to order the Saeco Programming Device: Cod. 20000490 “KIT PROGRAMMER SERKIT SSC2”. This kit includes the programmer and cables helpful. All details related to the registration and operation are explained in the enclosed Quick start guide (QSG). Saeco Service Center – Quick Start Guide Press the icon to view the document To open the attached document is necessary to save the service manual on your PC.

8/8 GAGGIA VELASCA

CHAPTER 6

SERVICING AND MAINTENANCE

RepairGAGGIA VELASCA Flow 06 SERVICING AND MAINTENANCE

6.1. Repair flow

Proces stap Saeco no. Action Intake 1 Visual inspection (transport damage) take care for pictures 2 Check Type/serialnumber Log all available accessory

Diagnosis 3 Check product for consumer complaint (NFF contact consumer)

Opening machine 4 Run Diagnostic to get error codes and relevant set statistics (Saeco Service Center SSC) 5 Visual inspection check for loosen parts, leaking etc.. 6 Operational tests Repair 7 Repairing the faults encountered Checking any modifications (view Symptom Cure, new software, etc.) 8 Refer Annex tabs per family 9 Service activities in accordance with the operating schedule Check/Replace Waterfilter (the small filter, not the Britta filter)

Check/Replace Water tank lip seal

Check/Replace Boiler pin O‐ring

Clean/align Coffee grinder (Vacuum cleaner / brush)

Descale the water Circuit

Check/Replace Hot water/steam valve 10 Internal check / cleaning Check/Clean/Grease Brewing unit 11 Operational test while the appliance is open Check Hoses, attachments and Oetiker clamps Check Pump for operation & noise

Check Gear motor for operation & noise

Check for leakage

12 Assembly 13 Final inspection test Steam out before shipping out, if temperature is below 0° to prevent any demaged due to frozen water. 14 No need for those families Minuto family (all platform); Incanto family new; Pico Baristo; Gran Baristo; Intelia V2; 2000 ‐2100; Incanto Executive; Moltio family (all platform). Please also check for GDA_113455

Provide precise IRIS code, according dedicated code table for Coffee products. The

location code from the part you have worked on MUST be completed always with the part 15 reference from exploded view ! Inspection visual Do cabinet parts fit well together Check for damages Power check Will the set switch on Accesoires Do the accessories match with the intake Consumer complaint Check the product for the consumer complaint

Coffee Basic Functional test

Dispense Make 2 * coffee. Are both amounts equal

Make e 2 cups at the same time. Are the volumes equal Noise Is the sound normal Crema Blow on the coffee. Does the crema come back together Is the crema colour correct (Hazelnut) Temperature Is the coffee temperature within spec Grinder Is the grinder noise normal Steam Steam Does the steam work

Hot Water Does the hot water work

Milk (if applicable)

Cappuchino Does the cappuccinatore produce good froth Leakage

Leakage 14 Did the product leak during the testing 1/2 15 Draining the circuit (in winter) Cleaning Clean water reservoir, bean reservoir, brew chamber and conveyor 16 Clean and dry brew unit, coffee bin and drip tray. Lubricating the brewing unit with suitable grease

External cleaning

Safety check Earth leakage, Isolation test, resistor of earth wire grounding, as requested in certain country's (VDE, ISO) visueel Check the mains cord for damages Packing 18 Packing Check completeness (accessories) according income log 19 Neatly pack the product

Documentation NFF letter

Descaling instruction with changed procedure (S/C)

Other instructions according S/C Repair report Is there an answer to ALL consumer questions/complaints (see complaint) add set statistic and give, if needed clear instruction towards consumer Is it indicated which documents are added Are there tips how to prevent issues

Repair Flow

Proces stap Saeco no. Action Intake 1 Visual inspection (transport damage) take care for pictures 2 Check Type/serialnumber Log all available accessory

Diagnosis 3 Check product for consumer complaint (NFF contact consumer)

Opening machine 4 Run Diagnostic to get error codes and relevant set statistics (Saeco Service Center SSC) 5 Visual inspection check for loosen parts, leaking etc.. 6 Operational tests Repair 7 Repairing the faults encountered Checking any modifications (view Symptom Cure, new software, etc.) 8 Refer Annex tabs per family 9 Service activities in accordance with the operating schedule Check/Replace Waterfilter (the small filter, not the Britta filter)

Check/Replace Water tank lip seal

Check/Replace Boiler pin O‐ring

Clean/align Coffee grinder (Vacuum cleaner / brush)

Descale the water Circuit

Check/Replace Hot water/steam valve 10 Internal check / cleaning Check/Clean/Grease Brewing unit 11 Operational test while the appliance is open Check Hoses, attachments and Oetiker clamps Check Pump for operation & noise

Check Gear motor for operation & noise

Check for leakage

12 Assembly 13 Final inspection test Steam out before shipping out, if temperature is below 0° to prevent any demaged due to frozen water. 14 No need for those families Minuto family (all platform); Incanto family new; Pico Baristo; Gran Baristo; Intelia V2; Philips 2000 ‐2100; Incanto Executive; Moltio family (all platform). Please also check for GDA_113455

Provide precise IRIS code, according dedicated code table for Coffee products. The

location code from the part you have worked on MUST be completed always with the part 15 reference from exploded view ! Inspection visual Do cabinet parts fit well together Check for damages Power check Will the set switch on Accesoires Do the accessories match with the intake Consumer complaint Check the product for the consumer complaint

Coffee Basic Functional test

Dispense Make 2 * coffee. Are both amounts equal

Make e 2 cups at the same time. Are the volumes equal Noise Is the sound normal Crema Blow on the coffee. Does the crema come back together Is the crema colour correct (Hazelnut) Temperature Is the coffee temperature within spec Grinder Is the grinder noise normal Steam Steam Does the steam work

Hot Water Does the hot water work

GAGGIAMilk VELASCA (if applicable) 06 SERVICING AND MAINTENANCE

Cappuchino Does the cappuccinatore produce good froth Leakage

Leakage 14 Did the product leak during the testing 15 Draining the circuit (in winter) Cleaning Clean water reservoir, bean reservoir, brew chamber and conveyor 16 Clean and dry brew unit, coffee bin and drip tray. Lubricating the brewing unit with suitable grease

External cleaning

Safety check Earth leakage, Isolation test, resistor of earth wire grounding, as requested in certain country's (VDE, ISO) visueel Check the mains cord for damages Packing 18 Packing Check completeness (accessories) according income log 19 Neatly pack the product

Documentation NFF letter

Descaling instruction with changed procedure (S/C)

Other instructions according S/C Repair report Is there an answer to ALL consumer questions/complaints (see complaint) add set statistic and give, if needed clear instruction towards consumer Is it indicated which documents are added Are there tips how to prevent issues

2/2 GAGGIA VELASCA

CHAPTER 7

DISASSEMBLY GAGGIA VELASCA 07 DISASSEMBLY

7.1. Outer shell GAGGIA VELASCA OTC GAGGIA VELASCA CMF

Remove the water tank, bean hop- per cover, drip tray, dump box, brewing unit, carafe or hot water dispenser, pannarello or cap- pucinatore.

Unscrew the screws Lift the top cover Unscrew the screws highlighted and remove highlighted and re- the carcass left side move the finger protection

Remove the door Unscrew the screws highlighted, remove the rear housing and coverage for the soundproofing of the grinder 7.2. Coffee grinder When reassembling the coffee grinder, make sure the spring is repositioned cor- rectly (see photo)

Unscrew the screws highlighted and Lift the grinder and remove the electrical connections 1/6 GAGGIA VELASCA 07 DISASSEMBLY

7.3. Grinder blades To extract the top sup- Turn the grinder port of the appliance, blades anticlockwise press on the grinding out of the support. A adjustment spindle (A) and turn the support anticlockwise until it B unhooks.

Turn the grinder blades clockwise out of the support. The bayonet connections can be ac- For a standard adjust- cessed from the rear. ment, both markings must be aligned.

7.4. Coffee grinder adjustment

The grinding adjustment can be set by the user + (only with the coffee grinder in operation) by pressing and turning (only by one click at a time) the insert inside the coffee bean hopper with the - aid of the wrench supplied.

Adjustment by a service center

To adjust grinding further, the engineer can C A work directly on the coffee grinder by pressing and turning the ring nut (C) shown. (clockwise + - + to increase the particle size of the coffee and anticlockwise - to decrease it). If there are any B remains of coffee powder between the two grinding blades it is recommended to tighten by max. two marks at a time. Lastly, move the arrow (A) on the adjustment knob to the center of the adjustment dots on the cover (B).

2/6 GAGGIA VELASCA 07 DISASSEMBLY

7.5.Carafe connection and hot/steam water dispenser

1 1 1 2

1) Unscrew the screws highlighted and remove the front cover body graft carafe 2) Remove teflon tube graft carafe

7.6. Removing tap

Unscrew the screws highlighted and release the insert bottom casing for Unscrew the screws convenient access to the dismantling of the tap highlighted, remove the hydraulic con- nections and remove the tap

7.7. Pump 7.8. Flow-meter

Disconnect the water Lift the flow meter circuit connections (A) out of the casing A C and electrical connections assembly and A (B), loosen the safety remove the electrical D valve (C) and slide the and water circuit pump off the brackets connections. B (D).

D

A

3/6 GAGGIA VELASCA 07 DISASSEMBLY

7.9. Boiler

Unscrew the screws highlighted and release Unscrew the screws highlighted and disconnect the boiler cover and remove the electrical and water connections

7.10. CPU board

Unscrew the screws hi- Remove the card from ghlighted, remove the its holder and remo- electrical connection ve the electrical con- highlighted and remo- nections ve lla card protection

7.11. KYB interface and display

Unscrew the screws highlighted and remove the frontal panel Remove the electrical con- nection and release the protective sheet

Unscrew the screws highlighted and remove Unscrew the screws highlighted, remove the the keyboard trim and display electrical connections between the board and the display and release the card from the media

4/6 GAGGIA VELASCA 07 DISASSEMBLY

7.12. Gear motor

Loosen the screws as illustrated, remove the pin boiler and the gear motor cover.

The following are located inside the compartment protected by the casing: E - Electric motor (A) with gears (B) and (C) for transmission and timing of the dispenser. - Brewing unit present microswitch (E). A - Microswitch (D) detecting brewing unit home and work posi- D B tions. - Remove the gear (C) that meshes with the motor transmission shaft. C - Remove the large gear (B). - Remove the motor (A), complete with transmission shaft.

Replace the gear (B), making sure that the imprint of the arrow B is aligned with the opening containing the pin (P).

P

When replacing the motor and the transmission shaft, make H sure the guide runners (L) are in the right position. Grease the shaft thoroughly and evenly. L

5/6 GAGGIA VELASCA 07 DISASSEMBLY

7.13. Fitting and removing Oetiker clamps

1 1) Boiler connection

2

2) Other connections

Replacing the hoses 1

1) Use a suitable pair of pliers to remove the clamp (as illustrated)

2

2) Tighten the clamp as illustrated

6/6 GAGGIA VELASCA

CHAPTER 8

NOTES GAGGIA VELASCA 08 NOTES

1/1 GAGGIA VELASCA

CHAPTER 9

WATER CIRCUIT DIAGRAM GAGGIA VELASCA 09 WATER CIRCUIT DIAGRAM

9.1. Water circuit diagram Boiler Assy Solenoid valve Assy Solenoid valve Steam and hot water Boiler pin Water drain Water Flow meter Safety valve Safety Pump Water tank Water

1/1 GAGGIA VELASCA

CHAPTER 10

ELECTRICAL DIAGRAM GAGGIA VELASCA 10 ELECTRICAL DIAGRAM

10.1. Electrical diagram

1/1