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healthwww.healthclubmanagement.co.uk club management JULY 2012 INTERVIEW DAVID LONG The CEO of Orangetheory Fitness on the international rollout of SOCIAL its ‘ultimate workout’ SKILLS Creating a successful It’s a HIT Facebook strategy The emergence of high-intensity interval training a leisure media company publication Health Club Management is IHRSA’s European Strategic Media Partner EVERYONE’S TALKING ABOUT... GP REFERRALS HOW CAN WE GET THE MEDICAL SECTOR TO EMBRACE REFERRALS? WWW.HEALTHCLUBMANAGEMENT.CO.UK @HEALTHCLUBMAG FACEBOOK.COM/HEALTHCLUBMANAGEMENT The Ultimate Member Engagement Tool Once you get a MYZONE® Physical Activity Belt into the hands of one of your members, you’ll have both information & stickiness like never seen before in this industry. (Whether they train in your club or not!) MYZONE is a unique software & hardware 3GDJDXADMDjSRNE,89.-$SN@BKTA@QD solution that makes movement measurable increased member engagement, increased by using a unique heart rate belt to accurately member retention, increased secondary monitor calorie burn, effort and heart rate to revenue, increased referral sales, as well as motivate and promote physical activity. relevant and meaningful reporting to support both club members and staff. Accumulating unique MYZONE Effort Points (MEPs) makes moving more motivating and Accurately track and connect the outside fun for your members and you! world of physical activity with the inside world of your facility. SCAN QR CODE MYZONE® is marketed by MAKING MOVEMENT MEASURABLE @myzonemoves www.myzone.org t: 0115 777 3333 e: [email protected] myzonemoves editor’s letter Subscriptions Denise Gildea Getting results +44 (0)1462 471930 Circulation Manager In today’s time-poor society, members don’t want to toil for hours Michael Emmerson in the gym; they want results, and they want them fast. In response +44 (0)1462 471932 to this, we’re witnessing a surge in 30-minute workouts, from Editor operators whose very concept is rooted in the idea – Curves, Kate Cracknell Vivafit and Fit n Fast, to name but a few – to a growing raft of +44 (0)1462 471906 suppliers all launching their own take on 30-minute programming. Editorial Director With its member-centric focus on quick results, the 30-minute Liz Terry package surely has a role to play in every gym. Yet how many clubs still leave the vast majority of their +44 (0)1462 431385 members to get quietly on with their own workouts – workouts that are rarely updated, that perhaps Assistant Editor weren’t even created by the gym in the first place, and that certainly aren’t designed to meet members’ Katie Barnes specific goals or help them progress in any way. Most operators will distance themselves from the image I’m +44 (0)1462 471925 painting, but the sad truth is that I and my colleagues belong to a number of gyms where this is the norm. News Editor So how do we get results for our members? Currently at the forefront of many people’s thinking Tom Walker – and linked closely to the 30-minute workout – is the latest buzz-term: high-intensity interval +44 (0)1462 471934 training, or HIT for short. Precise definitions vary, but at the heart of HIT lie the principles News Desk encapsulated in fartlek training: intervals of Pete Hayman HIT’s focus on results (very hard) work followed by rest intervals. +44 (0)1462 471938 On page 40 of this issue, in the first of a Product Editor represents a huge two-part series on HIT, we investigate the Kate Corney opportunity to motivate science behind the discipline, which has been +44 (0)1462 471933 scientifically proven to deliver enhanced results Designers and retain members – in a far shorter timeframe than steady-state, Andy Bundy the holy grail for health moderate intensity exercise. These include +44 (0)1462 471924 club operators and a improvements in VO2 max, insulin sensitivity, Ed Gallagher blood pressure and levels of body fat. +44 (0)1905 20198 driver of long-term That’s all great, but with these benefits comes a need for genuine physical exertion. Website Team business health Dean Fox People have to really push themselves, rather +44 (0)1462 471900 than simply going through the motions and Emma Harris putting a self-congratulatory tick in the ‘gym visit’ box. The challenge is therefore to make HIT fun, and +44 (0)1462 471921 appealing to less fit members. CrossFit has built its success around the HIT concept, but its facilities tend to attract the hard-core exerciser – so how can we translate HIT to the high street gym environment? Tim Nash Much of it will be down to the calibre of the instructors, who will need excellent motivational and +44 (0)1462 471917 communication skills. But it’s also, of course, down to the programming. In the second part of our series, Michael Paramore which will appear in the August issue of HCM, we’ll discuss ways in which HIT protocols can be used with +44 (0)1462 471926 all fitness levels. We’ll also look at operators such as Orangetheory Fitness (see also p30 of this issue), Publisher whose model is based around HIT as a standalone concept, and at ways of bringing HIT to the group Jan Williams exercise studio, with the UK launch of the new LES MILLS GRIT™ SERIES scheduled for September. +44 (0)1462 471909 But before we consider its implementation, a precursory question: benefits for the consumer aside, Sales why should a gym introduce HIT? There’s certainly potential for short-term financial reward: in many John Challinor cases, HIT effectively becomes small group training, and charging an additional fee may be an option. But +44 (0)1202 742968 HIT’s focus on results also represents a huge opportunity to motivate and retain members – the holy Astrid Ros grail for operators and a driver of long-term business health. As CFM’s Dave Wright says in his letter (see +44 (0)1462 471911 p6), if clubs can get quick results for their members, they need “never worry about competition again”. Stephanie Rogers +44 (0)1462 471903 Kate Cracknell, editor – [email protected] / twitter: @HealthClubKate Julie Badrick To share your thoughts on this topic, visit www.healthclubmanagement.co.uk/blog +44 (0)1462 471919 David Hunt Attractions +44 (0)1462 471902 management K\cljJgXib 9Xik[\9f\i Financial Controller K_\Fcpdg`Zj ;`Xdfe[AlY`c\\ :lkkpJXib ?XiipGfkk\i Sue Davis K`kXe`Z9\c]Xjk K@K8E@:9<C=8JK +44 (0)1395 519398 :FDD<DFI8K<K?<NFIC;ËJDFJK=8DFLJJ?@G B@;Q8E@8BL8C8CLDGLI Financial Administrator Denise Gildea +44 (0)1462 471930 NEWS AND JOBS UPDATED DAILY ON THE INTERNET leisureopportunities.co.uk Credit Controller Rebekah Scott CONTACT US The Leisure Media Company Ltd, Portmill House, Portmill Lane, Hitchin, Hertfordshire SG5 1DJ UK +44 (0)1462 733477 SUBS Tel: +44 (0)1462 471915 Fax: +44 (0)1462 433909 © Cybertrek Ltd 2012 july 2012 © cybertrek 2012 Read Health Club Management online at healthclubmanagement.co.uk/digital 3 welcome to HEALTH CLUB MANAGEMENT The Orangetheory Fitness model p30 Al Corniche, Kuwait’s ‘resort without a hotel’ p36 contents 03 editor’s letter Kate Cracknell looks at the emergence of HIT as a way of gaining all-important results for members 06 letters Dave Wright and Jonathan Lomax offer their views on the ‘premium value’ health club model 08 news round-up Fitness First to sell 67 clubs, The énergie Group cancels its fl otation plans, debates over the value of Is your business ready for SEPA? p59 exercise in treating depression, and new independent club openings 20 IHRSA update 36 home from home Key fi ndings from the newly Kate Cracknell pays a visit to Al 16 international news published IHRSA 2012 Global Report: Corniche Club Resort and Spa in Club Med Gym launches inaugural The State of the Health Club Industry Kuwait City and investigates the Pure Club Med Gym site, and local mindset towards exercise Migros unveils its ELEMENTS 24 FIA update fi tness and spa brand for Germany FIA CEO David Stalker reports on 40 ramping it up the new After Work Club initiative HIT (high-intensity interval training) 18 people news for male retirees is the current buzz-term of the Les Mills appoints Keith Burnet as fi tness sector. Kate Cracknell UK CEO, and Alex Khan named 27 diary dates reports on the background and new CEO of Lifetime Leisure Industry Week is only a benefi ts of this training philosophy couple of months away! 45 reaping rewards 28 everyone’s talking about Reward schemes are well gp referrals established in the fi tness industry as What can the fi tness sector do to a means of securing new members, encourage GPs to better embrace but how about using them as part of exercise referrals? your retention strategy? 30 interview david long 48 peak performance The CEO of Orangetheory Fitness Athletes’ Performance’s Dan Zieky on international rollout plans, and talks to Kate Cracknell about the on delivering personal training-type company’s seamless approach to Fitness First to sell 67 clubs p8 results for a quarter of the price rehab, prehab and training 4 Read Health Club Management online at healthclubmanagement.co.uk/digital july 2012 © cybertrek 2012 Health Club Management is IHRSA’s European JULY Strategic Media Partner How well are you using social media? p54 Health Club Management is the FIA’s Public Affairs Media Partner reader services The history and benefi ts of HIT p40 Securing credit for your energy use p64 digital turning pages magazine 52 all in the mind 70 any questions See Health Club Management online Swiss scientists believe they A summary of the discussions from healthclubmanagement.co.uk/digital have found a hormone that this year’s SIBEC UK event