ISSUE 66 | WINTER 2017 priorityreport

PRODUCTIVE STATE CONFERENCE SEE PAGE 16

Entries open Regional for AFIA Jail time forums and gala supporting promote presentation juvenile charity safety PAGE 6 PAGE 19 PAGE 12 CONTENTS

4 VTA Team 5 President’s Welcome MT ISA

TOM PRICE 6 AFIA entries open ALICE SPRINGS 7 CEO’s Report

8 VTA Committee Reports NUDGEE 10 VWMA Report ROCKLEA JIMBOOMBA BOGGABILLA 06 11 Industrial Relations Report GLASSHOUSE MTN YATALA 12 Regional forums promote safety UPPER SWAN HALFWAY CREEK KEWDALE CEDUNA 13 VTA training intensifies HEXAM CANNING VALE PORT AUGUSTA 16 KOORAGANG ISLAND EASTERN CREEK 14 Guest Columnist: North East Link SUTTON FOREST WEST SUTTON FOREST EAST Authority gets mobile MANSFIELD PARK WYALONG TAILEM BEND WETHERILL PARK 16 VTA State Conference focus on EUROA WARRENHEIP GUNDAGAI ALBURY NORTH productivity and safety CAMPBELLFIELD BUNKER HILL KEILOR EAST KEILOR PARK LAVERTON NORTH DANDENONG WESTGATE 19 Posting bail for charity More sites. 20 Productivity improvements at heart of WGT EES submission Same price. 21 West Gate Tunnel project contractor appointed 22 VTA Events calendar 23 Integrate with ‘the connected truck’ ® AdBlue at the pump is 24 Make electronic data a business asset still just everyday. 25 DIY drug testing not the answer 21 26 Members, sponsors and For added convenience while on the road, you can refuel your diesel and supporters AdBlue® tanks at the same location. For up to date information on where you can purchase AdBlue® at the pump, visit www.shell.com.au/adblue 19

CONTRIBUTORS North East Link Authority, AcQuum, Fleet Effect, The Drug Detection Agency.

Available on Shell Card The VTA Priority Report is a quarterly Customer Service Centre 13 16 18 publication. We would welcome editorial contributions from industry sources.

AdBlue® is a registered trademark of Verband der Automobilindustrie e.V. (VDA). Priority Report | WINTER 2017 3 VTA EXECUTIVES PRESIDENT’S WELCOME

VICTORIAN TRANSPORT ASSOCIATION PRESIDENT’S WELCOME

David Viney Peter Anderson Administration Andrew Tytherleigh Chief Executive Officer Manager Executive Officer VWMA [email protected] [email protected] [email protected]

The Victorian Transport Victorian Treasurer Tim Pallas (left) and VTA For those who are unaware, Association (VTA) has been President Cameron Dunn participated in Whitelion is a charity that works Kevin Halpin Paul Ryan the Whitelion Bail Out fundraiser. working diligently on behalf with at-risk people in the youth Relationship Industrial Relations Joanne Costa justice system to open doors to Manager Advisor Reception of members on a range of opportunities, positive relationships [email protected] [email protected] [email protected] regulatory, infrastructure and community connections. and policy initiatives over the past quarter, consistent The VTA is very pleased to have had Greg Cain Deborah Hogg with our strategic purpose Whitelion as its principal charity Industry Services Member Services partner for a few years now. As an and intent of being a Manager Coordinator Phone: +61 3 9646 8590 industry association, one of our aims [email protected] [email protected] Website: www.vta.com.au members-based association is to position the transport industry that exists to help create as somewhere young people THE VTA IS PLEASED TO ACKNOWLEDGE THE FOLLOWING NEW SPONSORS AND MEMBERS business and economic aspiring to a job and a professional conditions that will enable career can look. So, there are many NEW MEMBERS NEW SPONSORS • The Drug Detection Agency members to be successful. strategic reasons for the VTA to • Brownes Foods Operations • AcQuum Consulting • Tom Tom Telematics partner with Whitelion, which we • CHS Broadbent • Barkers Trailers • Westpac Many of these initiatives are feel is a good fit. • International Trade • BM Tronics/Telstra • Worrells detailed in the various reports and Management • SAF Holland I recently had the opportunity to contributions in this issue of Priority • Sustainable Performance see first-hand Whitelion at work Report, and I would especially refer Partners in the community. As a participant you to the advocacy work the VTA is in the annual Bail Out fundraiser, doing with the Victorian Government I spent a few hours in lock up at on various infrastructure projects to the old Gaol with other VTA RELOCATES TO WEBB DOCK ensure the specific needs of freight participants to raise funds and operators are being factored into The Victorian Transport to hear from an unprecedented 35 awareness of Whitelion’s work in the proposed new roads and bridges. Association (VTA) is now speakers over the two-day event. community. Sincere thanks to those So often when planning for new that helped me to raise more than operating from a new, Special thanks to our keynote infrastructure, planners discount the $5,000 for Whitelion. modern office space at speaker, the Hon Darren Chester, physical needs of heavy vehicles to Federal Minister for Infrastructure I was given an even more Webb Dock. safely use roads and bridges. and Transport, for investing so much confronting look at how some of our In June, we relocated the VTA and The VTA is a valuable oversight body time and effort in our Conference. at-risk youths live when I joined the Victorian Waste Management to ensure these specific needs are The Minister met with members over Whitelion team on the Chatterbox Association to first-floor facilities at being factored in, with the design drinks and canapes at the Welcome Bus for the night. Whitelion does MIRRAT House at 46 Kooringa Way. of the proposed West Gate Tunnel Reception, before delivering the tremendous work with these people a good case in point, where we conference’s opening address and I would encourage you to The office telephone number have recommended changes be the next morning, and all of us at consider it if you are looking for a remains unchanged, 03 9646 made to better accommodate high- the Association appreciated the charity partner whose values are 8590. productivity freight vehicles, and significant time he spent listening consistent with the VTA. VTA CEO Peter Anderson said other heavy vehicles of various sizes to the concerns and needs of our I commend this issue of the Priority that after almost 20 years of and configurations. members. Report to you and hope you find operating from Fishermans Bend, The exterior of the VTA’s new Webb Dock office location The need to extract every last ounce In addition to the great line-up of it an interesting account of how an opportunity arose to relocate to at Mirrat House, Kooringa Way, Port Melbourne. of productivity from the assets speakers and presenters at the the VTA has been working for its new premises with modern features operators invest in was a key point conference, I am pleased that the members. and amenities more suitable for sizes and configurations in line with make offices, meeting and training of discussion at the VTA’s recent VTA’s charity partner, Whitelion, staff and our membership. our growing number of participants,” rooms available to members by State Conference, which was a was also in attendance over the Mr Anderson said. arrangement. “The new office features training tremendous success. It was a credit two days with its coffee cart, and rooms and facilities that are better “We can also better support “We look forward to welcoming to the VTA secretariat that well raising funds to benefit its various equipped for the types of programs members who may require use of members and other visitors to our over 170 members, supporters and initiatives. Cameron Dunn we are offering, and cater to various some of our facilities, with plans to new home.” sponsors attended the Conference President

4 Priority Report | WINTER 2017 Priority Report | WINTER 2017 5 AFIA GALA CEO’S REPORT

AFIA EXTRAVAGANZA CEO’S REPORT ‘REACH OUT, I’LL BE THERE’ The Victorian Transport The This is Motown group will highlight Association (VTA) is a night of sensational entertainment at now accepting entries the AFIA presentation dinner. Welcome to the Winter 2017 the VTA will mentor participants in This important dialogue continued for the 28th Australian issue of Priority Report, their first three months on the job. at the VTA’s State Conference, Freight Industry Awards which attracted a record which recaps another busy We have continued to take a (AFIA), which recognise attendance. quarter for the Victorian leading role in putting forth the and acknowledge the Transport Association views of our industry into various Delegates were treated to a outstanding achievements (VTA) in advocating for infrastructure initiatives being strong line-up of presenters of participants in the freight members and ensuring the considered by state and national from government, regulators and industry, with thanks to and logistics industry. issues of most significance governments. Federal Infrastructure Minister Our recent response to the West An annual highlight for the industry, for our industry are being Darren Chester, who opened the Gate Tunnel Environment Effects the coveted awards will be appropriately addressed Conference in Lorne. Conference Statement confirms our support announced and presented during a by legislators and proceedings are detailed at length for this much-needed second spectacular night of entertainment, policymakers across the in this issue of Priority Report. hosted by the VTA and sponsored river crossing in Melbourne, but nation and state. by TWUSUPER and VIVA ENERGY, Department of Economic entertainers, Matt Hetherington, and highlights the need for changes to The VTA is also in the throes at the Crown Palladium Ballroom on Development, Jobs, Transport and his band. They will also share the the road to make it more productive of preparing for the annual Saturday, 2 September. Resources spotlight when accompanying the In this issue, we review many of the for operators. This includes Australian Freight Industry This is Motown group, who will have policy and regulatory initiatives the abolishing proposed metering for Awards (AFIAs) on Saturday, 2 The VTA is inviting individuals and VTA CEO Peter Anderson said the Palladium Room rocking with a VTA has been taking a leading role heavy vehicles on entry ramps, September at . businesses to nominate for one or the awards showcase the celebration of the music that was in pursuing on behalf of members, ensuring the toll regime is fair and Our events team is assembling more of the six categories of awards, professionalism and innovativeness made so popular by the likes of The as well as preview numerous equitable and doesn’t discriminate another phenomenal line-up of which are: of participants within the transport Temptations, Marvin Gaye, Stevie forthcoming events and activities against trucks, and other physical entertainment celebrating all things and logistics industry. Wonder, Smokey Robinson, The Four of interest to members and our changes to the road to enable Motown. I encourage you to attend • Investment in People Award – Tops with ‘Reach out, I’ll be there’ industry at large. operators to attain maximum the awards presentation, and of sponsored by Logical Staffing “Submitting entries and attending and many, many more. efficiencies. course showcase your businesses the spectacular night of Since the last Priority Report, I Solutions achievements from the past year, entertainment accompanying the am pleased to confirm the new We also continue to work closely Iconic Australian singer Mark by submitting an entry. Entry forms • Best Practice Safety Award – awards presentation along with VTA training initiatives made with the North East Link Authority Seymour, who enjoyed 13 albums are available on the VTA website. sponsored by Zurich Financial possible through our partnership (NELA), which is now fully staff and family is a great way of with his group Hunters and Services with the Victorian Government operational and preparing the In the midst of all this activity, supporting our industry, and having Collectors and has released seven your accomplishments recognised are now fully up and running. The business case for the VTA’s priority the VTA has also moved to new • Application of Technology solo albums, also has star billing with in front of your peers,” Mr Anderson Transition to Transport and Driver infrastructure road. Congratulations headquarters at Webb Dock. After Award – sponsored by Transport his current band, The Undertow. said. Delivery programs announced by to Duncan Elliott and his team for 20 years at Fishermens Bend, the Certification Australia Guests will also appreciate another Luke Donnellan at our Ministerial the progress they are making, which time had come for a change and VTA President Cameron Dunn • Waste & Recycling Award – sensational talent in the charismatic Breakfast earlier this year are you can read about at length on our modern new office space in and Mr Anderson will conduct the sponsored by CMV Volvo and versatile performer Sarah accepting applicants, who are now pages 14 and 15. the Mirrat building is much better- awards ceremony, along with special Valentine, whose performance well on their way to securing a suited to the needs of our members. I enjoyed meeting regional VTA • Young Achiever of the Year Award guests, during a spectacular night of on The Voice Season 4 inspired career in our industry. The new training rooms will enable members during our recent round – sponsored by Viva Energy Australia entertainment and celebration. international artists The Madden us to deliver our programs in a Numerous workshops have of Regional Forums, which took Brothers and Ricky Martin to turn in much better setting, and there is Headlining the feature acts will be already been run and the VTA place in Shepparton, Bendigo, • Personality of the Year Award – their chairs. casual office space and meeting one of Australia’s most sought-after continues to accept applications Portland and Korumburra. Well over sponsored by Victorian Government rooms available to members for use from participants looking for a 120 members attended the forums, by appointment. new career in transport, and from which included presentations from employers wanting to provide new our Victorian Enforcement Liaison I hope you find this issue of Priority ENTER NOW staff with invaluable training. Committee partners VicRoads, Report an informative read, and Nominations for the awards must charts, publications, diagrams or the AFIA Registration Form and WorkSafe and the Victoria look forward to seeing you at one of I would encourage every VTA meet the criteria as outlined by photos may be submitted along criteria from the VTA website: www. Police. Thanks to TWUSUPER for our forthcoming networking events member that has recently hired a the VTA. Each nomination must be with the summary. Nominations vta.com.au, or obtain a copy by its generous support of these or seminars. staff member new to the industry accompanied by a typed summary will be accepted in hard copy, contacting 03 9646 8590. important forums, which give to enrol them in the Transition to of no more than 1,500 words electronic format or by USB. regional operators an opportunity Details for the event bookings and Transport program, which offers an outlining why the individual or to express key issues of concern to The deadline for entries is Monday, ticket sales are also available on intensive overview of our industry. Peter Anderson organisation has been nominated. road, workplace and enforcement 14 August. Nominees can download the website. There is no cost for members, and Supporting material such as authorities. Chief Executive Officer

6 Priority Report | WINTER 2017 Priority Report | WINTER 2017 7 VTA COMMITTEE REPORTS VTA COMMITTEE REPORTS

VTA COMMITTEE REPORTS

and valuable feedback from several The Technology Group has further 2016 of the VTA sub-committees such as concentrated on the development of Terminal January February March April May June July August September October November December YTD Ave the General Freight and Wharf Carrier its previously agreed projects: Fatigue West 69.26 76.18 53.69 52.47 54.42 54.50 58.52 65.40 59.83 62.55 75.01 54.64 61.37 Committees. Management for Local Work, and Swanson the Compliance Cost Index. Each of (DPW) From a secretariat perspective, these projects is designed to provide East 40.29 43.44 44.96 47.83 49.04 46.00 45.93 47.38 41.79 44.12 43.81 41.16 44.65 the Wharf Carrier Group has guidance and practical application for Swanson concentrated on responding to project VTA members. (Patrick) planning impacts mentioned above, as well as the Coode Road Closure As mentioned earlier, the General As predicted in 2016, Plan, and addressing inefficiencies Freight Committee has provided Victoria and Melbourne’s with current container movements, valuable input into tolling, congestion 2017 infrastructure projects and including empty containers and two- and infrastructure planning, in Terminal January February March April May June July August September October November December YTD Ave related issues continued to be way running. particular, the West Gate Tunnel and West 67.01 66.68 72.59 63.66 65.86 59.17 65.85 the proposed North-East Link. Given Swanson a major focus for the Victorian Throughout 2017, the People Group the changes to CoR, the General (DPW) Transport Association has concentrated on aspects of health Freight group is also committed to East 41.07 37.84 40.90 43.15 40.75 39.03 40.47 and wellbeing in the workplace. A (VTA) this year. Strong enhancing members’ understanding Swanson productive workshop was conducted (Patrick) representation and advocacy of the proposed changes. To this end, at the May meeting. It focused at all levels of stakeholder several programs are being developed Webb Dock 38.75 39.00 38.88 on investigating the challenges of (VICT) for our VTA members. engagement is crucial for our recruiting, engaging and retaining VTA members. ‘millenials – the 18–25 demographic’. Although covered in more detail in The direct involvement of the Secon other sections of this Priority Report, Source: TTTs are calculated once arrival at the docks commences through transport operators’ on- In my Industry Services Manager’s Logistics staff was much appreciated. the 2017 VTA Cadetship Program is board GPS, and in line with their booked collection time. role and working closely with VTA It provided the opportunity to learn progressing well – the candidates are CEO Peter Anderson, it has been from firsthand experiences. It also at the mid-point of the program and important to build strong and effective demonstrated how VTA members are about to commence ‘Block 3’. Two relationships with key national and can make a valuable contribution Transition to Transport programs have state government departments, in providing effective strategies for been delivered to date and the Driver agencies and regulators. This has other members to consider for their Delivery program has commenced. and Webb Dock TTT Analysis taken time and requires a sustained organisations. It has also triggered commitment to continuing to build the the need for the VTA to plan and Truck Turnaround Times January 2016 to current VTA’s sphere of influence, reputation implement effective ways of attracting and ensuring that it is an active ‘voice’ project for Swanson Dock and engaging our younger members. for its members. The Truck Turnaround Times (TTTs) 80.00 The Long Distance Committee outlined in this graph capture data This has been particularly evident 76.18 remains focused on issues relating for the 2016–2017 calendar years, 75.00 75.01 with our direct involvement and to attracting heavy-vehicle drivers, and represent the queuing times 72.59 engagement with the Western 70.00 changes to Chain of Responsibility undertaken by transport operators at 69.26 Distributor Authority, the Port of 67.01 66.68 65.86 (CoR) and the need to review the Swanson Dock. 65.00 65.40 Melbourne, Metro Rail and the 63.66 current structure of heavy vehicle 59.17 National Transport Commission, to The VTA will continue to engage with 60.00 59.83 licensing. This continues to be a 58.52 name a few key organisations. the respective parties on queuing 53.69 62.55 major issue for the industry. The VTA 55.00 times, as significant turnaround 54.42 54.50 54.64 The recent VTA submission to is being proactive with this issue 52.47 times may have implications on other 50.00 the West Gate Tunnel Project, and is presenting to key Vicroads compliance and operational aspects 47.83 49.04 Environment Effects Statement, representatives to highlight the need 45.00 41.07 46.00 47.38 faced by the transport operators. 43.44 44.96 43.15 44.12 43.81 highlights this ongoing and crucial for changes to the current licencing 40.75 45.93 The VTA is now capturing data for 40.00 40.29 41.16 advocacy role. By way of example, framework in order to better meet 40.90 39.00 the Victoria International Container 37.84 41.79 the VTA response argues for fairer, the skills required for driving heavy 35.00 38.75 Terminal (VICT), based upon the same more equitable and sustainable tolling vehicles. The VTA is advocating for data collection methodology for both 30.00 regimes for transport operators, more thorough assessments and East and West Swanson Dock. 1 2 3 4 5 6 7 8 9 10 11 12 along with the need for more detailed significantly increased delivery of freeway entry/exit planning and a behind-the-wheel (BTW) experience. total ‘rethink’ of the planning and It should also be highlighted that the design for McKenzie Road and the VTA is ensuring that the Driver Delivery precinct. The VTA Program is currently devoted to BTW Greg Cain DPW2016 DPW2017 PATRICK2016 PATRICK2017 WEBB DOCK (VICT) position has drawn from the ongoing training. Industry Services Manager

8 Priority Report | WINTER 2017 Priority Report | WINTER 2017 9 VWMA REPORT IR REPORT

LANDFILL LEVIES – A CONTENTIOUS AVOIDING UNFAIR DISMISSAL ISSUE FOR THE WASTE INDUSTRY FINDINGS

employee to have a support person • the employer has complied with any present to assist in any discussions obligation in a modern award or relating to dismissal; EBA that applied to the employee to consult about the redundancy. • the termination related to unsatisfactory performance by the INSTANT DISMISSAL employee – whether the employee The right of instant termination is had been warned about that restricted to those instances where unsatisfactory performance before the employee's conduct has been of the termination; such a serious and wilful character to While the Environment achieving its aim to reduce waste, Government has committed. Generally speaking, the • the degree to which the size of repudiate the contract of employment. influence investment in resource Protection Authority (EPA) The NWR highlighted that while termination of an employee the employer's undertaking, recovery infrastructure and SUMMARY was allocated $160 million state policies and programs have is the end result of a process, establishment or service would be encourage innovative treatments. to restructure and develop tried to address the market signals, and if that process has been likely to impact on the procedures In summary, if the following points are This will be an interesting report to commercial risk, failure to change followed in effecting the termination; followed then you, as an employer, itself into a world-class read. duly followed then there current practices and landfill pricing should have few problems in environment regulator, the will be minimal chance of • the degree to which the absence The waste industry too has voiced continue to work against investment managing your workforce and avoiding 2017–18 Victorian budget an employee successfully of dedicated human resource its concern to government about the because of the commercial viability unfair dismissals. management specialists or expertise provided just over $30 lack of support for industry, which is of resource recovery. Only New challenging it in the unfair in the undertaking, establishment or 1. Set the standards in your workplace million over four years to the expected to do all the heavy lifting South Wales and South Australia dismissal jurisdiction. Any service would be likely to impact on – ensure they are ascertainable waste and resource recovery when it comes to investment into have attempted through shared termination must be done in the procedures followed in effecting the sector. State and national waste infrastructure investment and co- 2. Communicate the standards – via a sector. writing, either at the time of the termination; and, industry associations have lobbied funding grant programs to address termination or immediately Code of Conduct or written policies Of that, $15 million is to assist governments about them ‘putting commercial risk and return issues. • there are any other matters that the thereafter. If necessary, post 3. Enforce the standards – in a local governments to progress the skin in the game’. FWC considers relevant. Australia is not Europe, with large reasonable manner e-waste ban with only $2.5 million the termination letter to the Apart from New South Wales, which populations close together. The In addition, it is obliged to take into allocated to developing markets for former employee’s address. 4. Always find out the facts – has provided over $400 million cost of transport can quickly erode account that a ‘fair go all around’ has recovered materials and energy. investigate to support industry development, residual value of material. Also, the Under s.387 of the Fair Work Act been given to all parties, including the Contrast approximately $7.5 million most other states appear reticent low-hanging fruit has already been 2009, the Fair Work Commission employer. 5. Put any allegations to an employee a year for four years with nearly to put little more than relatively gathered and many modern waste (FWC) must have regard to the Further, a small business as defined 6. Give the employee the opportunity $200 million collected through the small sums in to stimulate increased streams are complex materials that following factors when arbitrating a (fewer than 15 employees, including to comment/respond landfill levy over the past 12 months activity. It would not be fair to require sophisticated (and expensive) claim for unfair dismissal. casuals) can utilise the Small Business – to add to the existing hundreds of say, however, that there have not processing to make them viable raw 7. Institute appropriate disciplinary To determine, for the purposes of the Fair Dismissal Code when terminating million already in the Sustainability been successes. For example, the materials again. measures arbitration, whether a termination was an employee. This code is available Fund – and it’s not difficult to think construction and demolition (C&D) It’s time for governments to think harsh, unjust or unreasonable, the on the Fair Work website, along with 8. Offer counselling that the landfill levy has gone beyond sector has operated profitably with globally about the waste industry. Commission must be aware whether a checklist available for use by small its original intent of providing a little government support and the 9. Issue written warnings They work with many other industries or not: businesses. market signal that diversion of waste consolidation of organics continues to support their contribution to 10. If terminating, ensure you have a is the preferred option to landfill, to a to stimulate investment in that • there was a valid reason for the REDUNDANCY the local economies. Indeed, the valid reason, and do it in writing money spinner for the government – sector. termination related to the employee's Victorian Government has just A further matter to be aware of is that a cash cow, a right little earner! capacity or conduct (including its 11. Ensure all payments are correct and The National Waste Reporting negotiated a $40 million deal to save where an employee is terminated on effect on the safety and welfare of provide a reconciliation statement Certainly, the Municipal Association (NWR) of 2013 highlighted the sums the Heyfield Timber mill. account of a ‘genuine redundancy’, other employees); of Victoria (MAV) thinks it’s unfair and required and also pointed to barriers the FWC cannot hear an application 12. Complete a statement of service The landfill levy was designed a wasted opportunity when it could to investment. It estimated that an • the employee was notified of that for unfair dismissal as it does not have to support waste reduction and 13. Ensure a ‘fair go all round’ be spent on assisting it to improve its additional $3.6 billion was needed reason; jurisdiction. A ‘genuine redundancy’ increase recycling and generate jobs. waste infrastructure and rehabilitate for some 208 new resource recovery arises where: 14. If retrenching an employee, make In its current form, it’s short changing • the employee was given an its old landfills. facilities, including materials recovery sure that it is ‘genuine’ and that the industry and the Victorian opportunity to respond to any reason • the employer no longer requires \ and alternative waste treatment there are no other jobs available in Due to its lobbying efforts, according people. related to the capacity or conduct of the person’s job to be performed facilities to handle the expected your business or associated entities to the MAV, the Victorian Auditor- the employee; by anyone because of changes in generated waste by 2019–20. General is now to investigate the operational requirements of the That’s a lot more than $30 million • there was any unreasonable Paul Ryan whether the landfill levy fund is Andrew Tytherleigh employer’s enterprise, and over four years, which the Victorian VWMA Executive Officer refusal by the employer to allow the VTA Industrial Relations Advisor

10 Priority Report | WINTER 2017 Priority Report | WINTER 2017 11 REGIONAL; FORUMS VTA TRAINING

REGIONAL FORUMS – MORE HV DRIVERS IN TRAINING SAFETY SPOTLIGHT

The Victorian Transport The Victorian Transport Association (VTA), in Association (VTA) has conjunction with the intensified its training Victorian Enforcement programs and is assisting Liaison Committee (VELC), in the development and hosted breakfasts in training of new heavy- four country centres in vehicle drivers further May amid forums that to having received a addressed the theme of significant grant from the Safety and Productivity in Victorian Government. Regional Transport. The new Transition to Transport The forums for freight operators, Porthaul Managing Director Brian Williamson (left) andVTA Relationship program is designed to encourage the transport industry and Manager Kevin Halpin discussed the program ahead of the VTA Regional more workers to consider the Forum in Portland. broader community were held freight and logistics industry as a in Korumburra in Gippsland, career change and, importantly, VTA CEO Peter Anderson explains the methodology Shepparton in the north, Bendigo drive them and it’s important that to guide them into new jobs. of the Transition to Transport program. in the north-west and Portland in operators and their drivers are It is also open to new workers the south-east of the state. kept up to date on regulatory and hired by VTA members, who enforcement practices in place to Attendees heard from Victoria are encouraged to enrol them Participants listen intently as they gain an improved understanding of the keep them safe at work,” said VTA Police, WorkSafe Victoria, VicRoads as part of their induction to the freight and logistics industry from their Transition to Transport tuition. CEO Peter Anderson. and the VTA – the reference industry. groups that comprise the VECL “These annual forums are a great In June, the VTA advertised – with a focus on what these way for us to meet with regional in suburban newspapers in authorities are doing in local operators and present the latest Melbourne’s west and southern communities to improve safety information on important issues areas and on radio to seek for freight operators and all road like fatigue, drugs and alcohol, registrations of interest from users. and regional road projects, as well participants keen to undertake the as to hear their concerns about “As well as being vital for moving VTA Driver Delivery program. a range of issues, including the Shanti Jayamanne, from WorkSafe, goods throughout Victoria, trucks state of rural freight and transport emphasised workplace safety at the This involves a comprehensive are the workplace for those that networks.” Portland regional forum. course of behind-the-wheel (BTW) training over eight days with the VTA’s partner, Armstrongs, a specialist in heavy-vehicle driving training and education.

Employees who had recently left the Victorian automotive sector company. program, through which they are or were soon to have their positions provided with a thorough overview made redundant, were identified The VTA has utilised its of the transport and logistics as potential candidates for the government funding to heavily industry. training, although it remains subsidise the training courses open to anyone seeking an exciting and has engaged Logical Staffing Should you be aware of new career change. Solutions to interview participants entrants willing to undertake the and to find them new jobs. driver training course, ask them This training provides applicants to contact Deborah Hogg at the with an industry-ready heavy- Approved applicants have Attendees at the VTA Regional Forum in Sergeant Darren Mutsaerts, of the Victoria VTA on 03 9646 8590 or obtain vehicle licence and job placement since been admitted to the Portland listen to the safety messages Police Heavy Vehicle Unit, was among the details on the VTA website, under with a reputable transport VTA Transition to Transport from several speakers. speakers in Portland and Shepparton. ‘training courses’.

12 Priority Report | WINTER 2017 Priority Report | WINTER 2017 13 GUEST COLUMNIST

PROCESS CHAIN FOR MAKING MISSING LINK A ‘LOCK’

taking long-haul freight off Greensborough, large volumes and long-haul trips. For local future and to deliver amenity and doing heritage and environmental local streets and relieving of through-traffic navigate residents in communities such as environmental benefits within the studies and we have utilised work pressure across the whole neighbourhood streets to connect Rosanna, Bulleen, Eltham and area that the project is delivered. undertaken on the project in the with the Eastern Freeway or Greensborough, travel times are past. transport network. The Victorian Transport Association EastLink. unpredictable and frustratingly (VTA) is no stranger to the We are using all of this information Most Victorians will be familiar with long. These are everyday This includes freight travelling from North-East Link, having long to explore every option. In the the North-East Link. For close to challenges – putting limitations the western suburbs or the Hume advocated for this essential piece coming months, we look forward to a century, the project has been on what jobs local residents can Highway to employment hubs in of infrastructure. As Melbourne sharing our research and findings debated and discussed. As far as access and how they get their kids Dandenong or the Latrobe Valley. continues to grow, the need to with the community and with we know, Melbourne’s planners first to school. The North-East Link – the Traffic also flows in the opposite complete the ring road has become stakeholders. proposed the project in 1929. direction, heading to destinations At the North East Link Authority more pressing. Other organisations, missing link in Melbourne’s When we outline our findings we Even if you are unaware of the such as the Melbourne Wholesale (NELA), we see this project as much such as Infrastructure Victoria (IA) road network – will join the will be asking for feedback – from project’s history, Melbourne’s road Markets at Epping, La Trobe more than a project to connect and the Royal Automobile Club of Metropolitan Ring Road at industry, local residents and other users will be familiar with the ripple University or Melbourne Airport in two freeways. The North-East Link Victoria (RACV), have nominated stakeholders. This process will help Greensborough with the effect of the ‘missing link’ across the Tullamarine. provides us with opportunities to the North-East Link as the inform us in determining the best Eastern Freeway or EastLink. city. unlock employment opportunities state’s number one–priority road The ‘missing link’ doesn’t just corridor. It will provide a connection to the north of Melbourne, to deal infrastructure project. At the end of the M80 in impact on freight movements with the freight challenges into the There will be a wide range of for 100,000 vehicles a day, NELA has been tasked with opportunities to provide input looking at all possible corridor and I urge all VTA members to options for the road as it develops participate in this process, learn a business case for the project, about the potential benefits and as well as any complementary constraints of various options and upgrades to the transport network, share knowledge. including public transport and cycling infrastructure, that might There will be public forums and be required to ensure the project drop-in sessions where people will delivers the best possible transport be able to walk through information and amenity outcomes. areas, see our data and participate in meetings with our experts. To ensure we fulfil the North-East Link’s potential, it needs to meet a I consider NELA to be an open- series of objectives. Briefly, we’re door organisation and would be looking for the best option to: keen to hear from VTA members who use the roads in Melbourne’s • allow businesses to attract north-east and have information to employees and people to access share. jobs to the north, east and south- east of Melbourne; NELA is working to a tight timeline – we have been charged with • improve the way freight moves delivering a business case to the and increase industry growth; Victorian Government by the end of and, the year. In 2018, we will commence • provide safer roads and better planning and environmental amenity for local communities. approvals.

At this point we don’t have all of The coming months will be a crucial the answers. We are working with a time for this transformational very large project area, and where project for Melbourne and we look there are opportunities, there are forward to ongoing conversations also challenges. with the VTA.

So far, we have gathered an enormous amount of information. We have looked at ground Duncan Elliott conditions and traffic movements, Chief Executive Officer The missing link in Melbourne’s road network.. and we’ve counted trucks. We’re North East Link Authority

14 Priority Report | WINTER 2017 Priority Report | WINTER 2017 15 VTA STATE CONFERENCE VTA STATE CONFERENCE

MaxiTRANS provided a display of its trailers at the conference venue in Lorne.

Victorian Shadow Minister for Ports and Public Transport David Hodgett (left), VTA CEO Peter Anderson and Federal Minister for Infrastructure and Transport Darren AFL premiership player and coach Stan Alves INFRASTRUCTURE ESSENTIAL FOR Chester (right), pictured during a break from speaking engagements at the VTA provided the keynote address at the close of PRODUCTIVITY AND SAFETY State Conference. the VTA State Conference. The 2017 Victorian Transport conference with the Program With his address preceded by Australian freight and logistics Robinson, indicated how Alleva from AcQuum, Grant Association (VTA) State Delivery Director for the Australian a panel discussion on ‘industry operators. technology is improving safety. Dickson from Thorn and Merv Rea Rail Track Corporation (ARTC), initiatives to improve operator from Zurich. Conference was another “There’s no doubt as I look at many Tony Desira and Leon Petoom, Simon Thomas, presenting the and road safety’, WorkSafe resounding success, with of the operators with us, that from the Victorian International Volvo Group Product Manager, topic ‘Inland rail – a once-in-a- Regional Manager – Operations 170 delegates hearing productivity improvement remains Container Terminal (VICT), Thiago Leal, provided an update generation project connecting and Emergency Management, Ian the main objective of every one of demonstrated how landside on the company’s equipment, from Australia’s foremost regional Australia to global Matthews, emphasised that “safety you, regardless of the size of your technological innovations at while areas of equipment transport experts about how markets’. is productivity.” He neatly summed fleet or the number of people you our ports could create greater maintenance, solutions, efficiency, to maintain and improve their up that operators who strive for a The Victorian Shadow Minister for employ,” he told delegates. productivity improvements by innovation and transition were workplace safety culture are more operations’ productivity. Ports and Public Transport, David reducing idle time and produce covered by Stuart Farrow from likely to experience lower costs A technology session was led by Hodgett, explained the measures more efficient loading and FleetMark, Kevin Manfield from Launched with an evening and reduced exposure to lost-time an address from 3M’s Gavin Hill required in “getting Victoria on the unloading of boxes. MaxiTRANS, David Threlfall from reception welcome, sponsored by claims because their people are on ‘securing the next wave of move again” and it was pleasing to SG Fleet and SAF Holland’s Adam 3M at the Lorne Hotel, the two-day healthy, safe and working. productivity through telematics’. During a ‘people’ session, see him mingle amongst the guests Ritzinger and Peter Verde. conference at the Mantra Resort Panellists discussed the Matthews Steer Partner Adrian between conference sessions. This segment was interspersed featured more than 30 speakers, opportunities for, and limitations Misiano stressed that “productivity The conference closed with an with individual topics of ‘heavy- inclusive of panel discussions. Safety and productivity of, technology to improve is not just about working harder,” outstanding keynote address by vehicle crash research’ delivered underpinned many of messages productivity. while workplace issues and former AFL coach and premiership The opening session was by Own Driscoll, National Manager from the speakers and panellists. strategies for management were player, Stan Alves, which was highlighted by a keynote address – Truck Accident Research for The General Manager – National Transport Commission addressed by Allan Wildbore proudly sponsored by CMV-Volvo. from the Federal Minister for National Transport Insurance (NTI), Compliance Systems at Fleet (NTC) CEO Paul Retter addressed from Sustainable Performance Infrastructure and Transport, ‘as safe as houses’ presented by Effect, John Tsoucalas, explained The VTA thanks all companies the prospect of achieving ‘more Partners, John Cotter from Darren Chester, who informed of Brendan Kropp, from Arthur J the management of sub- who provided displays at the productive freight supply chains’, TWUSUPER, Russell Hutchinson major road and rail projects that Gallagher insurers, and how 3M contractors with technology to conference and to the sponsors of while National Heavy Vehicle from Logical Staffing Solutions will create more efficient transport is advancing heavy-vehicle safety meet 2018 Chain of Responsibility our morning and afternoon teas Regulator (NHVR) CEO Sal and Max Kruse from DP World. networks and thus, ultimately, as explained by its Sales and (CoR) reforms, while Trimble (Trimble and GraysOnline), lunches Petroccitto spoke of ‘productivity support the bottom line for freight Marketing Leader, Cade Turner. Country Manager Nick Dabner ‘Understanding and adapting to (CMV-Volvo and TWUSUPER), and safety for business’ and JANA operators. suggested four focus areas to customer needs in a changing welcome reception (3M) and the Senior Consultant Jeremy Wilmot VTA CEO Peter Anderson said the improve logistics productivity, marketplace’ was a topic broadly conference dinner held in the Infrastructure projects held provided a financial markets discussions highlighted the many and Seeing Machines’ Business expressed by Brendan Richards Mantra Resort’s elegant Heritage a strong focus during the overview. productivity challenges facing the Development Manager, Alexander from Ferrier Hodgson, Kristine Ballroom (TWUSUPER).

16 Priority Report | WINTER 2017 Priority Report | WINTER 2017 17 VTA STATE CONFERENCE WHITELION BAIL OUT

GET OUT OF JAIL BAIL APPEAL

VTA President Cameron recognisable characters joined in The event, now in its 12th year, Dunn was among 200 the fun. Each of them posted bail was held in conjunction with Melburnians to be jailed on and with the help of supporters other Bail Outs in cities around to earn their release, they raised Australia. A recent tally showed a Friday night in May, all in money to support programs that that the national events had the name of charity. mentor youths who have been raised nearly $470,000. released from jail or have been The ‘inmates’ volunteered to be Last year, the fundraising associated with substance abuse involved in the annual Whitelion supported Whitelion with its help and other criminal activity. Victorian Shadow Minister for Ports and Public Enjoying some of the conference hospitality were (L–R) Caroline Turner Bail Out fundraiser at the Old to 2,774 youths, introduce 381 Transport David Hodgett was among an array (Logical Staffing Solutions), Sarah Balmer (Balmer Marketing) and Melbourne Gaol. The Victorian treasurer, Tim Pallas, to the mentoring program, have of key speakers at the VTA State Conference. Cameron Murphy (Murphy Transport Solutions). inspected the prisoners and made 112 learning enrolments and find Business leaders, politicians, his own donation to the cause. employment for 128 young people. sports stars and other

3M's Mark Gorman (left) demonstrated the company's Cade Turner, Sales and Marketing Leader of 3M, spoke traffic safety systems to conference attendees about advancing heavy-vehicle safety. Cameron Dunn behind bars and waiting for supporters to post bail VTA President Cameron Dunn is taken into to secure his release. custody outside the .

DP World Cheif Operating Officer Max Kruse Delegates had many opportunities to mingle with other transport associates during the had a focus on getting back to basics during two-day conference. the People session at the conference.

AcQuum Consulting has provided an abridged article of its VTA State Conference theme on page 24 of this VTA Priority Report. The Victorian Treasurer Tim Pallas (front left) joined in the fun of the Whitelion 2017 Bail Out, along with VTA President Cameron Dunn (left) and other Old Melbourne Goal ‘inmates’.

18 Priority Report | WINTER 2017 Priority Report | WINTER 2017 19 EES SUBMISSION WEST GATE TUNNEL PROJECT

PRODUCTIVITY IMPROVEMENTS AT CONTRACTORS CONFIRMED TO HEART OF EES SUBMISSION BUILD WEST GATE HEAVY-VEHICLE The Victorian Transport prosperity of Victoria, and this Project infrastructure in a fair and equitable ROUTES Association (VTA) has made must deliver on Melbourne’s future way. growth opportunities.” A preferred contractor for 28,000 vehicles per day off the West through lanes to 12 between the M80 recommendations in its “The tolling regime should the $5.5 billion West Gate Gate Bridge. Ring Road and Williamstown Road, response to the West Gate Specifically, the VTA has acknowledge the multiple user and including express lanes to the West recommended plans to meter heavy- shuttle service providers to the Tunnel project has been Upwards of 9,000 trucks will be Tunnel Environmental Effects Gate Bridge. Statement (EES) that, if vehicle entry ramps be abandoned PoM at an agreed threshold of daily appointed, with John Holland removed from local western suburbs accepted, would make the on safety grounds, and to keep truck movement. The transport operator and CPB Contractors set streets once the project is completed, There will also be ramps between the traffic moving seamlessly. should be eligible for a discount on to build this vital transport with the new transport link providing West Gate Freeway and Hyde Street, proposed road more efficient the current tolling rates that would heavy-vehicle operators a purpose- in Yarraville, for trucks carrying “Heavy vehicles, regularly weighing infrastructure for all and productive for operators encourage full usage of the system,” built heavy vehicle route direct to dangerous goods or with local between 55 and 65 tonnes gross Victorian road users. moving freight in and out of Mr Anderson said. the port, with links to Appleton Dock destinations. mass, have great difficulty in entering The project will support the Victorian Road and MacKenzie Road. the Port of Melbourne. the freeway at freeway speeds from The VTA also made recommendations Pressure on the four existing river freight industry, helping us to a standing start,” Mr Anderson said. regarding construction congestion The project will be built to cater for crossings – the “Our strategic assessment of the be more productive and easing “The VTA maintains it will be safer and and ensuring that the Port of high-productivity freight vehicles and which spans the , merits of the EES of the West Gate congestion on our roads. more efficient, and would not impede Melbourne is not negatively impacted also includes strengthening on the Footscray’s Shepherd Bridge and Tunnel Project, has determined the the flow of traffic onto the freeway, if during construction. MacKenzie Road The project includes the building of West Gate Freeway. Hopetoun Bridge, and Kensington’s project will deliver a high level of the heavy vehicle lane is not metered.” is a vital link and it is important that a 2.8km tunnel eastbound and a Lynchs Bridge – the trio traversing benefit in providing an alternative to The traffic flow will be enhanced the construction process does not four-kilometre tunnel westbound the Maribyrnong River – will be eased the West Gate Bridge and supporting The VTA submission also recommends through the West Gate Freeway lead to vehicle disruption and road under Yarraville, which will provide a and traffic volumes decreased. the productivity and performance of an additional lane be added to the corridor by widening from eight closures. vital second river crossing and take the M1 corridor,” said VTA CEO Peter eastbound entry ramp from Millers In a $40 million upgrade, Shepherd Anderson. “While the project will assist Road to allow for safer entry to the Other recommendations related to Bridge, which carries 40,000 vehicles in improving transport connections freeway. design changes at various locations The project will be built to cater for high- daily, including 8,000 trucks, is also with the city and the western and to enable better movement of being widened from two to four lanes In relation to user charges, the VTA inner western suburbs, the need for freight and less congestion. The full productivity freight vehicles and also includes outbound, and a new separated has strongly recommended tolls the Port of Melbourne (PoM) to grow submission is available on request by shared user path will be installed for reflect the net impact upon the strengthening on the West Gate Freeway. and prosper is vital to the overall contacting the VTA. the 1,000 cyclists and pedestrians who use it each day.

This shared user path will connect to a new 2.5km Veloway being built as part of the West Gate Tunnel project which will sit above Footscray Road and reduce conflict with trucks at key intersections along this route.

It is envisaged that with trucks having access to the new streamlined thoroughfare, they will enjoy significantly reduced travel times, with trips from the Princes Freeway to Appleton Dock expected to bypass up to 17 sets of traffic lights and be up to 13 minutes faster.

The project is currently being assessed through a comprehensive Environment Effects Statement (EES) process. Following planning approvals – expected later this year – construction will commence, with the An artist's impression of how the new West Gate project open to traffic in 2022. Freeway will look upon completion.

20 Priority Report | WINTER 2017 Priority Report | WINTER 2017 21 VTA CALENDAR FLEET EFFECT

VTA TO HOST FREIGHT OUTLOOK 2017 INTEGRATE WITH THE CONNECTEDTRUCK

management system (TMS), as data being available in the transport illustrated below: operator’s systems, such as TMS/ ERP systems for creating jobs Typical in-vehicle systems that are and allocating them to vehicles, critical for a transport operator’s through to receiving job-completion business include GPS telematics timestamps with ‘Sign on Glass’ and engine data for use in POD information; payroll systems location, speed, and maintenance which receive daily work and break management; driver mobile data data automatically; CRM systems for use in maintenance, fatigue which require job history, POD It’s time for transport (electronic work diaries), timesheet, details, and vehicle/job location operators to refresh their jobs and POD (proof of delivery) data; risk management systems to technologies to remain management; HD cameras for be provided with incident reports, use in real-time streaming of productive and compliant. images and video; TMS or other incidents, side loading and live So how do you get workshop systems to be provided driver video audits; sleep and connected? with vehicle/trailer fault reports from distraction monitoring for use in drivers and to provide fault close- The Lifeguards@200 setting for Freight Outlook 2017. With rapidly changing technologies incident prevention and fatigue out details to drivers; and systems and the massive adoption by management; paperless compliance compatible with Translogix Sapphire businesses of cloud-based management; job scheduling and TMS, SAP, Xero, MYOB, QB, and with The Victorian Transport While the full program has yet VTA website, so stay tuned for software solutions, one of the POD automation that automates other systems progressively being Assocation’s (VTA) to be determined, the seminar further details of this important biggest challenges faced by invoicing though TMS/ERP; and added. much-acclaimed Outlook will feature prominent operators event. transport operators is connecting analytics analysis of big data. and presentations from industry systems with the multitude of in- There is a growing demand by seminar series continues We thank Viva Energy Australia, The use of a dynamic Integration stakeholders from government, vehicle devices and systems. transport operators’ customers for in October, with Freight Trimble and TMW Systems for Core that allows rapid integration academia and regulators. real-time information on their jobs, sponsoring this popular event. Consider a plug-and-play between a single source data source Outlook 2017 to be held on location of their freight, estimated Program, pricing and registration approach to systems integration. in Argus Cloud with a transport Wednesday, 18 October at time of arrival on deliveries and information will be made available The ConnectedTruck utilises one operator’s systems is essential Lifeguards@200 in Port validation that the transport directly to members, and on the single interface data source in attaining the ConnectedTruck operator is meeting their Chain Melbourne. (Integration Core) into a transport outcome. Through the Integration of Responsibility obligations. This operator’s enterprise resource Core, any number of vehicle systems information is now easily available planning (ERP) or transportation can be easily integrated, with vital through the ConnectedTruck, VTA EVENTS 18 (Wednesday) which can become a strong value Freight Outlook 2017 proposition in the marketing of Lifeguards, Port Melbourne freight services. CALENDAR 2017 Sponsors: Viva Energy Australia, Trimble, TMW Systems A plug-and-play truck in the form Following is a list of September of the ConnectedTruck is now a 02 (Saturday) November programmed VTA events for AFIA presentation Dinner 13 (Monday) reality and transport operators 2017. We encourage Palladium Room, Crown TWUSUPER Golf Day are benefiting from 100 per cent Commonwealth Golf Club members to participate. Sponsors: TWUSUPER, Viva Energy Australia paperless compliance performance, Sponsor: TWUSUPER much-improved cost of operations 15 (Friday) and a quicker integration path for August AFIA winners lunch December 17 (Thursday) Eureka 89 – Skydeck 01 (Friday) multiple systems. Opposition Policy Briefing Lunch Sponsor: National Transport Commission VWMA Christmas Lunch Sofitel, Melbourne Novotel Hotel, St Kilda Sponsor: VICT October Sponsor: Bucher Municipal 09 (Monday) 23–24 (Wednesday–Thursday) Matt Nind Charity Golf Day 08 (Friday) John Tsoucalas Australasian Waste & Recycling Expo Spring Valley Golf Course VTA Christmas Lunch General Manager – Compliance Melbourne Convention & Exhibition Centre Sponsors: Sacred Heart, Soring Valley Golf Members Dining Room, MCG Course Sponsor: MaxiTRANS Systems www.fleeteffect.com

22 Priority Report | WINTER 2017 Priority Report | WINTER 2017 23 ACQUUM TDDA

MAKE ELECTRONIC DATA DIY DRUG TESTING NOT THE ANSWER A BUSINESS ASSET

Kristine Alleva, Director at Drug use is a real workplace AcQuum Consulting, was problem. Drug testing, part of the panel discussion Example of a reporting dashboard.. properly conducted, on customers at the Victorian is an important tool in Transport Association (VTA) Electronic data capture can become Real-time and accurate information combatting it. There’s no State Conference in June. your business’s most valuable asset. provides powerful insight into your cheap fix for drug testing. Customers are demanding more business operations. This information The topic was ‘Understanding transparency into the services you is displayed on any device. Companies trying to save money your customer needs and provide and the prices you charge. Consolidated customer information with do-it-yourself (DIY) drug additional opportunities by Customer reporting that includes displayed on your iPad provides testing risk not only their company's analysing your data’. all your operational costs involved you with the ability to show your reputation and costly court in servicing your customer can be customers real-time data with and battles but more importantly, they Listed below are 10 reasons why displayed. There are also productivity offer additional services and support. compromise their employees’ safety. you should capture your data false positive may mean someone an investment in protecting your gains to your business as there’s no electronically and unlock the Please contact Kristine Alleva at Drug testing seems a straight- losing their job. That may affect reputation and your employees. rekeying in information, fewer errors, information by using business AcQuum Consulting should you forward-enough task, and DIY their ability to make a living or to get happier customers, quicker invoices For a company to be seen to intelligence and analytics: wish to discuss your technology seems an easy way of keeping costs another job. It may also expose your issuing, better cashflow and more be serious about drug and requirements at k.alleva@ down. But it’s not so simple. You company to legal action. 1. Transparency of information with timely visibility on operational and alcohol testing, it helps to use an acquumconsulting.com.au or 0414 need to be aware of the procedural customers. profitability aspects of your business. When it comes to drug testing, independent service provider who 012 062. and operational complexities employers should adopt a three- can provide the level of expertise 2. Visibility on all aspects of your By combining multiple systems and of workplace drug testing. The Additionally, AcQuum Consulting will step approach. We call it the PIS required to deliver accurate business in real time (not next week data sources and displaying the accuracy of any test is dependent be running some workshops over test: Policy, Independence and outcomes in a professional manner. or next month). data graphically on a dashboard, on the quality of the specimen. the coming months at the VTA office. Standards. you will gain insight into and de-risk Further, you need to be up to Finally, you need to ensure that 3. Accuracy of the information Communications will be issued by the your business. Business reporting date with all the latest tricks users The first step towards creating your policy, the independent testers displayed, as data is captured once VTA over the coming months. and analytics systems provide employ to fox testers and fake a safe and drug-free workplace and your approach conform to and at the time it first enters your accurate information from these AcQuum Consulting is a services- results. is to establish a Drug Alcohol best practice and the highest organisation. source systems in a timely manner based technology advisory company Management Program (DAMP) – a international standards. You can't Poor quality testing and a lack of 4. Insight into your company by so you can see how your business based in Docklands, Melbourne. Our robust, company-wide drug and afford to take shortcuts when qualified procedure represent a combining data from multiple is performing without waiting for leaders have each worked within alcohol policy. Having such a policy people’s lives and livelihoods – as deadly combination that can easily systems. reports to be manually generated in the transport and logistics industry is fine, but the onus is then on the well as the company’s reputation – result in an inaccurate test result. Excel. for 25 years. We are passionate employer to ensure that it has been are on the line. 5. Removal of risks for your company. This can mean that an employee is about helping our clients select the correctly followed. Information provides insight into wrongly accused of taking drugs, or The Drug Detection Agency (TDDA) 6. Accessibility via mobile devices – best technology for their business areas that require improvement that someone taking drugs is not So, make sure the policy is printed, has ISO15189:2012 accreditation anywhere, any time. and to manage their investment in (efficiency gains), insight into other identified in the testing process. prominently displayed, and that for workplace drug testing (see technology. We can work with you to 7. Highlighting of areas to be possible additional services to offer workers are made aware of it NATA and IANZ websites for further define your requirements, as well as When people work in a safety- investigated and actioned before your customers and insight into risks and reminded about it. And make details). TDDA is a leader in its run an independent system selection sensitive environment, there’s no they become a problem. that need to be addressed before a commitment to follow all the field with more than 50 locations process so you get the best software room for testing error. When an they become an issue. Technology processes and procedures that throughout Australasia. For more 8. Enabling more meaningful for your business within your budget. improper procedure compromises investment provides efficiencies, your policy sets out. If matters ever information, visit: www.tdda.com conversations with customers. We implement business analytics a test specimen or incorrect testing saving you time and money, come before the employment court, and reporting solutions as well as produces a false negative, you open 9. Opportunity to provide additional enhances your service capability and how the employer addressed its budgeting, forecasting and finance the door to serious injury – or even services to customers. de-risks your company by providing obligation will weigh heavily when solutions. a fatality. , auditability, better governance, the court makes its decision. Having Kirk Hardy 10. Low time and money cost accessible information and fewer For more information: The reverse is almost as bad. A a robust DAMP in place represents Chief Executive Officer investment for a powerful asset. errors in reports. www.acquumconsulting.com.au The Drug Detection Agency

24 Priority Report | WINTER 2017 Priority Report | WINTER 2017 25 The VTA thanks the continued support of our members, sponsors and supporters that enables us to continue to work The VTA thanks the continued support of our members, sponsors and supporters that enables us to on behalf of our members. The VTA encourages the use of these companies and their services wherever possible and continue to work on behalf of our members. The VTA encourages the use of these companies and their remember to mention you’re a VTA member. services wherever possible and remember to mention you’re a VTA member.

To run a successful organisation, you need the right At TWUSUPER we understand that employers want Stocking some of the Australia and New Zealand’s The RSM Group is a licensed General Insurance support. Like a partner who challenges conventional the super process to be as simple as possible. We have biggest names in transport equipment – Freighter, Broker founded in Victoria in 1983. thinking to give you the edge. At Optus, we team been the Industry SuperFund for people in transport Maxi-CUBE, Lusty EMS, Hamelex White, AZMEB and up with best-of-breed suppliers to provide tailored for over 30 years and understand how you and your Peki – MaxiTRANS is your first stop when you’re in With a focus on Transport and Logistics, solutions for freight, distribution, and logistics clients industry work. the market for a trailer. RSM has evolved into one of Australia’s most – covering everything from mobility to the next dynamic independent insurance broking generation networks. So whatever your business goals, Dedicated Business Relationship Managers are on hand Whether you’re after a tautliner, semi, skel, houses in the industry. As a VTA Alliance talk to our team. We’ll work behind the scenes to help to help you: refrigerated van, dry freight van, tipper, rigid Partner for over 10 years, RSM have a vast and you stay out in front. • Make sure you’re SuperStream compliant body… you name it, MaxiTRANS can assist. in depth understanding of the issues members • Set up SCH Online*- an online clearing house you can The extensive MaxiTRANS Dealer Network, are continually confronted with. RSM is an For assistance on any of your Telecommunications access free of charge to pay all employees’ super with a complemented by 19 MaxiPARTS retail stores, enthusiastic professional team with a wide single login and one payment needs, please contact: means parts and service support is never far away. range of specialised industry knowledge that • With any queries you have ensures you get the best advice on all your • Provide workplace education to your employees about Stanley Samuel on 0422 866 265 Whether you’re after a new, used or rental trailer, insurance and risk related inquiries. super and retirement at no extra cost call MaxiTRANS. We are the company with the Email: [email protected] • Join TWUSUPER online knowledge and understanding to help you make Call Greg Young on 1300 786 806 to see how the right choice. RSM can help you. Find out more at twusuper.com.au/employers. Amy Horan, National Business Relationship Manager, Phone 03 8368 1100 or visit is available on 0447 111 618 to answer your queries. www.maxitrans.com to find your nearest dealer.

†SCH Online is a financial product operated by The Superannuation Clearing House Pty Limited (Authorised Representative Number 290290) (TSCH), an authorised representative of Pacific Custodians Pty Limited (Australian Financial Services Licence Number 295142) (Pacific Custodians).

Shell is extremely proud to have been part of CMV Truck & Bus operates six dealerships located 3M Commercial Vehicle Safety Solutions Zurich has a strong reputation and proven experience commercial road transport’s (CRT) remarkable throughout Victoria, retailing new and used 3M has been providing innovative safety solutions in road haulage and transport fleet insurance offering a journey over more than 100 years and is looking Mack trucks, UD trucks, Volvo trucks and buses, to the commercial vehicle industry worldwide comprehensive motor fleet insurance product to protect forward to being an integral part of the CRT as well as CMV Finance, CMV Fleet Management, for over 100 years. The 3M Traffic Safety Systems your business vehicles. Industry into the future. CMV Fleet Leasing, CMV AdBlue, VicRoads and Division focuses specifically on keeping people aftersales services for the transport industry. safer by improving visibility of signs, hazards, Zurich’s range of insurance covers can be customised At Shell, it’s about developing enduring vehicles and people - on the road, in the workplace to meet the needs of fleet businesses including marine partnerships with its customers. The nationally CMV Truck & Bus is a division of the CMV Group, a and the general community. 3M’s range of and liability solutions. With extensive experience in based lubricants, bulk fuels and Shell Card privately owned family business with more than Diamond Grade™ High Visibility Reflective Tapes are writing transportation accounts, specialist underwriters, specialists are geared to do just that. Its 80 years’ experience in automotive, commercial used worldwide to deliver outstanding, continuous, superior risk engineering combined with web-based commitment to provide superior account and agricultural industries. improved safety and visibility of commercial risk management and reporting capabilities, Zurich is management and technical support really sets Together with Volvo Group Australia, CMV Truck & vehicles and trailers, in all conditions, even when dedicated to serving our trucking and commercial motor them apart from the competition. Plus it has Bus is committed to providing our customers with they are not in use. customers. quality products to make the difference real. the highest level of product and service support throughout Victoria, and Australia. Contact us today on 136 136 or email Zurich’s new Heavy Motor Accident Assist is available To find out more call 13 16 18 us at [email protected] for Zurich customers with motor insurance covering a Phone 03 9931 6000 or visit cmvtb.com.au www.3Mreflective.com.au vehicle over five tonnes at no extra cost. Our experts will for further information on our products and be on hand 24/7 in an emergency as first responders, services. in partnership with ISS First Response. We will work to secure assets and minimise loss and time off the road.

Contact Peter Johansson on (03) 9940 6489 or [email protected]

26 Priority Report | WINTER 2017 Priority Report | WINTER 2017 27 The VTA thanks the continued support of our members, sponsors and supporters that enables us to The VTA thanks the continued support of our members, sponsors and supporters that enables us to continue to work on behalf of our members. The VTA encourages the use of these companies and their continue to work on behalf of our members. The VTA encourages the use of these companies and their services wherever possible and remember to mention you’re a VTA member. services wherever possible and remember to mention you’re a VTA member.

OAMPS Insurance Brokers, now Arthur For more than 20 years, GraysOnline has Seeing Machines is a world leader in the Alcolizer Technology is a world-leader Gallagher Bassett (GB) is the leading J. Gallagher, have been a major provider CHEP is an Australian founded company been providing specialist services to the development of computer vision-related in the field of Alcohol and other Drugs Workers Compensation Agent in Victoria. of Insurance products and concepts to of more than 70 years’ experience in Australian transport industry. As part of technologies that help machines (AOD) testing and is recognised as Expertise and Experience the Transport Industry for more than 40 providing pallet and container pooling Grays e-Commerce Group, Australia’s understand people by tracking and one of Australia’s most innovative and • GB focuses on providing exceptional years. services to the aerospace, automotive, largest listed eCommerce company, we interpreting human faces and eyes. forward-thinking companys. chemical, consumer goods, fresh food and quality claims management service and have offices around Australia and a team Alcolizer is the largest provider of Breath customer service delivery. It measures Although our speciality market is manufacturing industries. of industry experts, qualified valuers and Our core face and eye tracking software Testing devices to Australian Police and its success by its clients’ success: primarily dangerous goods, our national Pooling is the shared use of high quality auctioneers who provide expertise in algorithms are key components within our the largest provider to the Australian fewer claims, lower claim costs, more network supports clients at every level standard pallets and containers by valuing transport and related assets and commercial products and are also licensed Resource and Transport sector. Its products efficient claims administration and of the transport industry. multiple customers and is a strategic managing total project solutions for the to other organisations for embedding into are built in Australia, for Australia, but option for companies that wish to reduce improved customer experience. realisation of trucks, trailers and related • Experienced staff for the management their product and service offerings. shipped around the world wherever Our recent acquisition by Arthur J. capital expenditure and improve supply equipment. people value quality, reliability and and administration of VTA members’ Gallagher has created a national focus of chain operations Over the years, we have acted for many of Guardian works in real-time, using innovation. workers compensation as GB has a WorkCover through our sister company We offer outstanding, environmentally Australia’s major transport corporations, as advanced sensors and image processing Alcolizer believes alcohol and drug testing number of large logistics companies Gallagher Bassett – the country’s leading friendly logistics solutions to customers to well as a wide range of private operators, technology to track the micro-movements is critical for personal safety and a safe • Only Agent authorised in Victoria, New WorkCover authority agent. help protect their products as they move contractors, lease hire companies, leading of a driver’s eyes, facial expression and head and productive work place. So whether South Wales and South Australia through the supply chain by combining insolvency practitioners and financiers. to identity a fatigue or distraction event. you are a law enforcement agency, need Contact Frank Malvaso or Leigh Quinn superior technology, decades of We offer a wide range of disposal options industrial-scale testing or are a personal For assistance contact Barry Oliver, on Ph: 1800 240 432. experience and an unmatched asset base. including private treaty negotiations, With the revolutionary combination of an user, you can trust Alcolizer Technology BDM, CHEP has more than 12,500 employees, tenders, online auctions via www. in-cab driver facing sensor and BlackVue to be at the forefront of alcohol and other Phone 0407 515 893 or email serving 500,000 customer touch points in graysonline.com or traditional on-site forward-facing camera, Guardian by drugs testing technology, with world class [email protected] more than 50 countries. auctions. Seeing Machines provides an unparalleled products and services to support you To find out how we can unlock value from safety system. wherever you are. Contact us on 13 CHEP (2437) your transport equipment, please contact: It’s time to talk about alcohol and other www.chep.com Contact Kevin Brunt on 0458 706 076 Contact 02 6103 4700 drugs. It’s time to talk to Alcolizer. ([email protected]) or Website: www.seeingmachines.com Visit www.alcolizer.com Mark Respondek on 0439 383 095 ([email protected])

DP World Australia is the leading Fleet Effect recognises the complexity container terminal in the country. You’re never alone in the event of a of meeting Chain of Responsibility (CoR) Over its 25-year history, Matthews Steer The company has a dedicated and breakdown with Fix My Truck having obligations for the road freight industry, Logical Executive Solutions focuses Logical Staffing Solutions is a specialist accountants and advisors has developed professional team of more than 2000 provided 24 hour roadside services to the as we have spent many years developing exclusively provider of Labour Hire Services, a strong passion for the transport and people who operate marine ports industry since 1999. a fully integrated “Best Practice” solution on the selection and placement of providing logistics industry, providing tax and in Melbourne, Sydney, Brisbane For all your transport emergency for paperless NHVAS fatigue, mass, and senior casual on-hire labour and permanent business services to numerous players and Fremantle. The company has a needs and services we are as close as maintenance, as well as multi-zone speed professionals, primarily at management, recruitment in: Transport, Professional of various sizes within the industry. customer-centric approach which a telephone call to 1800 FixMyTruck to management. middle and senior executive levels. Transport Drivers, Logistics, Distribution/ The Matthews Steer team of 45 has drives it to constantly invest in terminal respond to your predicament. Our solution combines engine integrated Warehouse Light Industrial, built its reputation as trusted, reliable, infrastructure, facilities and people to Through our extensive list of service telematics GPS, our Hermes in-cabin mobility It maintains a dedicated focus on Manufacturing/ knowledgeable advisors. Our remit provide superior quality services to its providers nationwide, we can provide platform running on any operating system, executive and management Production Administration and extends far beyond traditional accounting valued customers. coverage for all of your breakdown needs including BYOD devices, and our Argus appointments Management services. We are business development across Australia and New Zealand ... Cloud-based back office environment that and is committed to enhancing the and Office Support/Management. innovators, dedicated to helping We are part of the DP World global anywhere, anytime. provides all the necessary information for quality local businesses achieve strategic, network, which is one of the largest It pays to be a member so that you know the day to day paperless compliance and and effectiveness of recruitment Phone Russell Hutchinson results-driven evolution. stevedoring businesses globally with you have yourself covered when an productivity management of a fleet. services to 03 9369 1977 At Matthews Steer your results are our 28,000 people serving it customers emergency arises. Presenting compliance and productivity the Transport and Logistics sector. www.logicalstaffing.com.au focus. We are dedicated to helping you worldwide. It has a portfolio of more performance in KPI reports and dashboards achieve personal and business success. than 65 marine terminals across six Contact us at 1800 FixMyTruck or is provided by our Business Intelligence Phone Caroline Taylor on Our long term association with the VTA continents with developments and 1800 349 698 to give yourself that platform Analytics, while we fully integrate 03 8620 2807 has positioned us to strengthen networks expansion underway in Australia, India, peace of mind. into SAP, DMS and Translogix Sapphire ERP/ www.logicalexecutive.com.au and education relevant to the industry Africa, Europe, South America and the TMS systems for maintenance, jobs and CRM. and continually add value to our clients. Middle East. Please contact John Tsoucalas on 0419 588 095 or [email protected] for a Please contact Adrian Misiano on Contact 02 9270 8800 free fleet operations analysis of compliance 03 9325 6300 for a free, no obligation Email: [email protected] and paper flows. two-hour consultation (valued at $840) Contact John Tsoucalas on 0419 588 095 to add resilience to your business. or [email protected]

28 Priority Report | WINTER 2017 Priority Report | WINTER 2017 29 The VTA thanks the continued support of our members, sponsors and supporters that enables us to The VTA thanks the continued support of our members, sponsors and supporters that enables us to continue to work on behalf of our members. The VTA encourages the use of these companies and continue to work on behalf of our members. The VTA encourages the use of these companies and their services wherever possible and remember to mention you’re a VTA member. their services wherever possible and remember to mention you’re a VTA member.

The Drug Detection Agency (TDDA) is Cummings Flavel McCormack chartered Neptune Managed Services is a At National Transport Insurance (NTI) we Australasia’s complete solution provider Thorn Business Finance provides Transport Certification Australia (TCA) is accountants deliver the highest quality in professional ICT services company understand the devastating effects for for all workplace drug policy, education commercial finance solutions across a national government body responsible specialist taxation, accounting and audit delivering comprehensive outsourced IT truck operators involved in serious road and testing needs. TDDA offers a drug and Australia, providing flexible access to cash for providing assurance in the use services to owner-operated businesses. We & communications solutions. We provide incidents and we have seen those impacts alcohol policy review and development and capital that drives business growth. of telematics and related intelligent provide the expertise that you would expect specialised advice and consulting, from shocking damage to vehicles, service. Our policy experts will review your We provide equipment finance for new technologies, to support the current to receive from a large firm at a significanty project management and outsourced drivers suffering from shock and trauma existing drug and alcohol policy and provide and used business assets, from trucks and and emerging needs of Australian lower price. You will be provided with professional services, a National Service and, more distressingly, their injuries or any relevant considerations or alternatively trailers, to yellow goods and tools. Flexible governments. TCA is a ‘cross-cutting’ commercially oriented business advice Desk, a National Response Centre, fatalities. assist in developing a new policy. and fast, we know what your equipment organisation that works across different that solves your business issues, increases security infrastructure, audit compliance, TDDA training sessions will provide means to your business. policy streams, surface transport modes, profits, and helps you achieve your financial validation services, and cloud and data At these times, when people are at their understanding of the effects of drug and government and industry sectors. and personal goals. centre solutions. most vulnerable, it is critical that they have and alcohol in the workplace, and the Our debtor finance products can TCA provides assurance through the Our solutions will support your IT immediate support from a strong, stable, obligations and responsibilities of dramatically boost business cash flow provision of advice, accreditation With more than 15 years’ association with requirements, secure and protect your reliable, and experienced organisation. employers and employees under the and free up capital for reinvestment and and administration, recognising the VTA and its members, we have extensive data, strengthen your controls, reduce An organisation with the equipment, relevant Workplace Health and Safety expansion. Unlock the funds tied up in the intersection of policy, technical, experience in this industry assisting your exposure to risk, help you comply networks and know-how to take control of (WHS) acts. your debtors ledger, and effectively turn all commercial and operations elements. numerous transport and logistic clients with with regulations and improve your the situation; and the capability to reduce Our purpose built, on-site testing vehicles of your customers into ‘cash’ customers. By working closely with industry, value-adding specialist knowledge. communications – so that you can focus lost income by getting trucks back on the have been specifically equipped to deal Whether you’re a sole trader with a single standards developers and other We offer a free one-hour consultation so on your business. road as soon as possible. with legislative requirements and are truck or a national company with a large stakeholders, we facilitate innovation, you can see if we can help your business We would value the opportunity to available to attend your workplace for all fleet, talk to us today about how we can unlock productivity and foster new, meet its objectives. discuss your specific IT requirements and Truck insurance is what we do. It is our drug and alcohol testing requirements help you. sustainable business environments. determine how we can best assist you to specialty and we have been doing it for 24/7, and 365 days per year. To find out more about our services achieve your goals. more than 40 years. Contact Grant Dickson on 0488 900 680, Phone 03 8601 4600, email [email protected]. to the transport industry, the VTA and Visit www.tdda.com, phone Anthony [email protected] au or visit www.tca.gov.au for further VWMA, please contact Greg Hudswell Contact Geoff Bentley at gbentley@ Contact Renzo Antidormi on Lowe on 0439 064 332 or www.ThornBusinessFinance.com.au information. direct on 03 9252 0800. neptuneservices.com.au or on 03 9860 5605 1300 4 DETECTION, or email Website: www.mtatravel.com.au/bcarr 0408 991 641 Website: www. Email: [email protected] [email protected] neptuneservices.com.au

sgfleet is an industry leader in asset Victorian International Container The Safety Tracker application is an Terminal (VICT) has been appointed to If you employ people, WorkPro can easy-to-use smart device app and management and fleet leasing solutions help you. Providing services across with over 25 years of experience and design, construct and operate the Port of As a leading integrated marketing ‘cloud’-based software application that Whitelion is a charity established more Australia and New Zealand, WorkPro 80,000 units under management. Melbourne’s new international container communications specialist with a passion automates some components of the than 17 years ago to fill a desperate need is fast-becoming the most powerful Services include: terminal at Webb Dock East, and opens for for the commercial road transport capturing, reporting and the tracking in support of youth in the community. web-based employee screening, • Finance, novated and operating leases. business at the end of 2016. Engineered industry, Prime Creative Media is the of internal workplace health and safety The charity opens doors to opportunities, induction, compliance and information • Fleet management support. for the future, VICT’s focus is on efficiency largest independently-owned business-to- (WHS), and quality data. The smart device positive relationships and community management solution available. WorkPro Funding options cover the broad and delivering high standards of customer business publisher in Australia. app acts as a gateway to the ‘cloud’-based connections for youth at risk aged is the future of employment. spectrum of: service. Integrating the most advanced software and allows workplace incidents, between 10 to 25 years old, with practical • Passenger cars and light commercials technologies, VICT will deliver a leading Our mastheads are proven industry-best, hazard and quality non-conformances, support such as mentoring programs, WorkPro cleverly centralises a broad online • Trucks, trailers and ancillaries, global standard in modern container multi-channel communications platforms, including photographs and GPS data, to education and employment. library of WHS induction modules, instant earthmoving terminal design, innovation and operations. integrating print & digital media with be initially captured on a smart device police checks, integrated visa checks and a Whole of life management From the terminal entry gate to the events. and then uploaded to the ‘cloud’-based Whitelion helps young people find the license management function. includes: quayside, VICT will be one of the safest, software. courage to seek a better future and aims • Funding, maintenance & repairs, most sustainable, fully automated container We work closely with companies to break the cycle of substance abuse, Part of WorkPro’s success is being breakdowns, real time data logging, terminals in the world. VICT is owned by focused on high-growth industries, both Ultimately, the Safety Tracker application criminal activity and incarceration by passionately committed to working with registrations, tolls and infringements International Container Terminal Services, Australia-wide and globally. improves the efficiency of WHS and providing young people at risk with customers and subject matter experts to Operating Lease has compelling benefits Incorporated (ICTSI), a global container quality management, reduces costs opportunities to make links and build develop a simple solution that will enable including: terminal operator headquartered in Manila, Our platforms connect organisations with associated with poor WHS and quality relationships with the community with employers to get their workforce ‘work • Fixed payments, flexible lease options Philippines, with a portfolio of 30 terminals industry decision-makers, and our editorial management, and helps create a safer education and employment opportunities. ready’ rapidly and compliantly from one and improved cash flow throughout 20 countries. team provides key market knowledge and workplace. simple web based system. • Off balance sheet reporting with tax intelligence, as trusted advisors to the Contact 03 8354 0811 deductible rental payments Email Claire Jordan-Whillans at industries we serve. T: 1300 367 049 [email protected] or call on www.whitelion.org.au For more information call 1300 975 776 E: [email protected] or visit workpro.com.au Contact Cameron McClure on 03 8672 3284 Contact 03 9690 8766 W: www.safetytracker.net.au 03 8480 1300 Website: www.vict.com.au www.primecreativemedia.com.au Email: [email protected]

30 Priority Report | WINTER 2017 Priority Report | WINTER 2017 31 We’ve invested $360 million in Australian infrastructure.

In a world that never stops So at TWUSUPER, we’re proud to TWUSUPER.COM.AU moving, where supply is be the people who look after them. for the people who frantically trying to keep keep Australia moving. And we do this by investing up with demand, time has over $360 million in Australian become our most valuable infrastructure – the roads, commodity. bridges, stations, airports and ports that keep Australia moving. From the food in our supermarkets, to the petrol in our And, as the Industry SuperFund cars, none of it would exist if it for transport and logistics, we’ve weren’t for Australia’s transport delivered more to our members and logistics industry, the people over the past 10 years than the that keep Australia moving. average retail super fund.

A copy of the current Product Disclosure statement should be obtained from us (at www.twusuper.com.au or by calling 1800 222 071) and considered carefully before you make any decision in connection with TWUSUPER. Comparison modelled by SuperRatings, commissioned by TWUSUPER, shows difference in net benefit of TWUSUPER’s balanced investment option and the main balanced options of the 85 retail funds tracked by SuperRatings with a 10 year performance history, taking into account historical earnings and fees – excluding contribution, entry, exit and additional adviser fees, Modelling as at 30 June 2015. Past performance is not a reliable indicator of future performance and should never be the sole factor considered when selecting a fund. TWUSUPER Nominees Pty Ltd, ABN 67 002 7835 412, Australian Financial Services License 239 163 (‘TWUSUPER’) as trustee of the TWU Superannuation Fund (ABN 77 343 563 307).