UGU WATER SERVICES IN LINE WITH THE DRINKING WATER AND WASTEWATER QUALITY SERVICE REGULATIONS UGU WATER UGU WATER SERVICES SERVICES IN LINE WITH IN LINE THE WITH DRINKING THE DRINKING WATER AND WATER WASTEWATER ANDPRESENTS WASTEWATER QUALITY SERVICE QUALITY REGULATIONS TO SERVICE ITS REGULATIONS COMMUNITY PRESENTS TOPRESENTS ITS COMMUNITY TO ITS COMMUNITY THE THE WATER WATER THE AND WATER WASTEWATER AND AND WASTEWATER QUALITY WASTEWATER RESULTS QUALITY FOR RESULTS THE YEAR FOR ENDED THE QUALITY YEAR ENDED RESULTS FOR THE YEAR ENDED

DRINKINGDRINKING WATER WATER QUALITY QUALITY RESULTS: RESULTS: WASTEWATERWASTEWATER QUALITY RESULTS: QUALITY RESULTS: UGU LEAPS TO THEUGU NEXT LEAPS PHASE TO OF THE NON NEXT REVENUE PHASE WATER OF NON REVENUE WATER The implementation of the non revenue water UGU INTENSIFIES SAFE DRINKING WATER AND DECENT JANUARYJANUARY 2015 2015 TO TO DECEMEBER DECEMEBER 2015 2015 JULY 2014JULY TO JUNE 2014 2015 TO JUNE 2015 REDUCTION REDUCTION The implementation of the non revenue waterWhilst the municipality employs allWhilst applicable the resourcesmunicipality employs all applicable resources UGU INTENSIFIES SAFE DRINKING WATER AND DECENT reduction strategy for this financial year includes SANITATION: UguUgu District District Municipality; Municipality; in linein line with with the theBlue Blue Drop Drop Certification Certification Programme Programme for for Ugu DistrictUgu Municipality; District Municipality; in line with inthe line Green with Drop the CertificationGreen Drop Certification reduction strategy for this financial year includestowards conserving water, communitiestowards are urgedconserving to support water, communities are urged to support SANITATION: implemantation of the following programmes; Ugu District Municipality has adopted Site Specific Water Safety DrinkingDrinking Water Water Quality Quality Regulation Regulation presents presents to its to communities its communities the water the water quality quality ProgrammeProgramme for Wastewater for Wastewater Service Regulation Service presents Regulation to its presents to its The Department ofThe Water Department and Sanitation of Water through and its Sanitation No Drop Reportthrough its No Drop Report implemantation of the following programmes;the efforts made as we are trying tothe keep efforts out of made the critical as we are trying to keep out of the critical Ugu District Municipality has adopted Site Specific Water Safety Plans for its water treatment works; a key indicator in compliance resultsresults for for the the calender calender year year ended ended December December 2015. 2015. The resultsThe results were generallywere generally communitiescommunities the analysis the of analysiswastewater of wastewater quality results quality for the results finacial for the finacial awarded a score ofawarded 95.38 % ato score Ugu District of 95.38 Municipality % to Ugu District ranking Municipalitythe ranking the drought threat period. The support droughtneeded can threat be in period. following The support needed can be in following Plans for its water treatment works; a key indicator in compliance . implementation of the pressure management to Blue Drop Certification Programme for Drinking Water Quality compliantcompliant to to acceptable acceptable regulatory regulatory standards standards throughout throughout the year, the year,in instances in instances year endedyear June ended 2015. June The results2015. Thewere results generally were compliant generally to compliant to municpality as themunicpality second best as performing the second municipality best performing in the province municipality in the province . implementation of the pressure managementways; ways; to Blue Drop Certification Programme for Drinking Water Quality . development of district metered areas Regulation. Ugu District Municipality also adopted Site Specific wherewhere there there were were failures, failures, these these were were addressed addressed according according to the to Water the Water Safery Safery acceptableacceptable regulatory regulatory standard throughout standard throughoutthe the in terms reductionin of terms non revenue reduction water of non with revenue special emphasis water with on special emphasis on . development of district metered areas Regulation. Ugu District Municipality also adopted Site Specific . launch of the leak detection and pressure Wastewater Risk Abatement Plans for its wastewater treatment Plan'sPlan's Incident Incident Management Management Protocol. Protocol. The The reasons reasons for failures for failures were weremainly mainly due to due to year. In instancesyear. In whereinstances there where were therefailures, were these failures, were addressed these were addressed water use efficiencywater and usewater efficiency losses. The and non water revenue losses. water The is non revenue water is . launch of the leak detection and pressure . reporting of leaking pipes . reporting of leaking pipes Wastewater Risk Abatement Plans for its wastewater treatment management training centre works; a key indicator in compliance to Green Drop Certification mechanical and and electrical electrical breakdowns; breakdowns; these these were were addressed addressed by the by the accordingaccording to the Wastewater to the Wastewater Abatement AbatementPlan 's Incident Plan Management 's Incident Management currently sitting atcurrently 26.5% and sitting there at are 26.5% plans andin place there to arebring plans it further in place to bring it further management training centre . paying of provision of water services. paying of provision of water services works; a key indicator in compliance to Green Drop Certification . water awareness campaigns Programme for effluent quality. The implementation of the plans implementationimplementation of of operational operational and and mantainance mantainance plans, plans, refurbishment refurbishment and upgrades and upgrades Protocol. Protocol.The reasons The for reasons failures forwere failures mainly were due mechanical mainly due and mechanical and down to 21% by 2019.down to 21% by 2019. . water awareness campaigns . saving water consumption by refraing. saving from; water consumption by refraing from; Programme for effluent quality. The implementation of the plans . leak detection and repair will cost Ugu in the region of R184m. The plans outline the control ofof some some treatment treatment works. works. Some Some plants plants were were offline offline plant plant was duewas to due severe to severe electrical electricalmachinery machinery breakdown breakdown and inefficiency; and inefficiency;these have been these have been The municipality recentlyThe municipality launched arecently leak detection launched and a pressure leak detection and pressure . leak detection and repair washing cars at full water pressure washing cars at full water pressure will cost Ugu in the region of R184m. The plans outline the control . pipeline replacement measures that are enforced throughout the water and wastewater droughtdrought challenges; challenges; this this was was addressed addressed by means by means of water of water tankering tankering while somewhile some addressedaddressed and continue and to continue be addressed to be by addressed implementation by implementation of of management trainingmanagement centre. This training is first ofcentre. its kind This in South is first Africa. of its The kind in South Africa. The . pipeline replacement using clean drinking water for gardening using clean drinking water for gardening measures that are enforced throughout the water and wastewater . meter replacement cycle to ensure adherence to required standards respectively. plantsplants were were supplemented supplemented by bysupply supply from from plants plants that thatare operational. are operational. operationaloperational and maintenance and maintenance plans, refurbishment plans, refurbishment and upgrades and of upgrades of aim of the centre aimis to oftrain the the centre municipal is to train plumbing the municipalteams to operate plumbing teams to operate . meter replacement avoiding the repair of eternal domestic avoiding leaks the repair of eternal domestic leaks cycle to ensure adherence to required standards respectively. and maintain waterand supply maintain systems water effeciently. supply systems effeciently. washing cars and laundry at communal washing standpipes cars and laundry at communal standpipes

WATER TREATMENT TREATMENT WORKS WORKS BhobhoyiBhobhoyi UmthamvumaUmthamvuma KwaFodo KwaFodo KwaNyuswa I KwaNyuswaKwaNyuswa I II KwaNyuswaAssisi II Assisi Weza WezaVulamehlo VulamehloHlokozi HlokoziHarding KwaHlongwaHarding KwaLembeKwaHlongwa KwaNdeluKwaLembe KwaNdeluPhungase UmthwalumePhungase Umzinto Umthwalume Umzinto AREA OFOF SUPPLY SUPPLY HibberdeneHibberdene - Ramsgate - Ramsgate and Inland and InlandPort EdwardPort to SouthbroomEdward to Southbroom and Inland andCekeza Inland to MthintanyoniCekeza to MthintanyoniKwaNyuswa AreaKwaNyuswaKwaNyuswa Area Area KwaNyuswaMehlomnyama Area to KwaQwabeMehlomnyamaWeza to toKwaQwabe KwaJali WezaJolivet to KwaJali to Breamar and InlandJolivet toHlokozi Breamar to Otting and Inland Misssion AreaHlokozi Hardingto Otting to MisssionMazakhele Area MalukhakhaHarding to Mazakheleto Mgubo KwaLembeMalukhakha to KwaQiko to MguboKwaNdeluKwaLembe to Morrison to to KwaQiko Stonehill KwaNdeluPhungase to to Morrison Ndwebu to StonehillUmthwalumePhungase Rural to Sezela to Ndwebu PenningtonUmthwalume to Dududu Rural to Sezela Pennington to Dududu

RiskRisk DeterminandsDeterminands Unit Unit Percentage CompliancePercentage with South Compliance African National with South Standard African 241:2015 National Standard 241:2015 AestheticAesthetic Aluminim 100 100 Aluminim ug/l ug/l 94.6 94.6 85.4 85.4 98.3 98.3 100 100 89.3 89.3 62 62 98.3 98.3 94.5 94.5100 60.4100 98 60.4 9898 95.3 98 100 95.3 100 100 100 AestheticAesthetic Choride 100 100 Choride mg/l mg/l 75 75 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Colour 100 100 Colour `H `H 90.9 90.9 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Conductivity mS/m 100 100 Conductivity mS/m mS/mmS/m 98.3 98.3 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Iron 100 100 Iron mg/l mg/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Sodium 100 100 Sodium mg/l mg/l 50 50 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Ammonia 100 100 Ammonia mg N/lmg N/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Phenols ug/l 100 100 Phenols ug/l ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Total Dissolve solids 100 100 Total Dissolve solids mg/l mg/l 500 500 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 AestheticAesthetic Turbidity 80.4 80.4 Turbidity NTU NTU 54.2 54.2 11.7 11.7 94.6 94.6 96.25 96.25 71 71 0 0 10.4 10.4 16.7 16.738.1 0 38.1 83 0 69.283 81.4 69.2 1000 81.4 100 1000 100 HealthHealth Ascernic 100 100 Ascernic ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth Cadmium 100 100 Cadmium ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth Bromoform 100 100 Bromoform ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth Bromodichloromethane 100 100 Bromodichloromethane ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth Chloroform 100 100 Chloroform ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth Dibromochloromethane 100 100 Dibromochloromethane ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth Chlorine 63.3 63.3 Chlorine mg/l mg/l 80.4 80.4 23 23 57.1 57.1 35 35 71.1 71.1 40 40 100 100Plant Offline Plant Offline100 100100 75.7 100 5675.7 29.6 56 100 29.6 100 100 100 HealthHealth Cyanide 100 100 Cyanide ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth Cobalt 100 100 Cobalt ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 ChromiumChromium ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 CopperCopper mg/l mg/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 E.coliE.coli MPN/100mLMPN/100mL 97.9 97.9 97.3 97.3 100 100 100 100 97.3 97.3 98 98 100 100 94.5 94.595.3 98.395.3 92 98.3 9692 97.1 96 100 97.1 100 100 100 HealthHealth 100 100 FlourideFlouride ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 MecuryMecury ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 ManganeseManganese mg/l mg/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 NickelNickel ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 NitriteNitrite mg N/l mg N/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 NitrateNitrate mg N/l mg N/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 LeadLead ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 AntimonyAntimony ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 SeleniumSelenium ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 SulphateSulphate mg SO4/lmg SO4/l 75 75 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 TotalTotal organic organic carbon carbon mg C/lmg C/l 100 100 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant Offline100 100100 100 100 100100 100 100 100 100 100 100 100 HealthHealth 100 100 VanadiumVanadium ug/l ug/l 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant OfflinePlant Offline Plant Offline100 Plant Offline100 100Plant Offline 100100 100 100 100 100 100 100 100 HealthHealth 100 100 ZincZinc mg/l mg/l 100 100 100 100 100 100 100 100 100 100 100 100Plant Offline Plant OfflinePlant Offline Plant Offline100 Plant Offline100 100Plant Offline 100100 100 100 100 100 100 100 100 OperationalOperational 100 100 ColiformsColiforms MPN/100mLMPN/100mL 96.3 96.3 94.5 94.5 98.3 98.3 90.4 90.4 98 98 96.3 96.3 100 100 91.35 91.3581 96.3 81 86.1 96.3 9686.1 89 96 100 89 100 100 100 OperationalOperational 100 100 ColiphagesColiphages PFU/10mlPFU/10ml 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 100100 100 100 100 100 100 100 100 OperationalOperational 98.3 98.3 HeterotrophicHeterotrophic 37 CFU 37 /ml CFU /ml 100 100 97.3 97.3 100 100 100 100 98 98 100 100 100 100 94.5 94.585.8 87 85.8 85 87 9885 100 98 100 100 100 100 100 OperationalOperational 100 pHpH pH unitspH units 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 100100 100 100 100 100 100 100 100

Name of of Wastewater Wastewater Treatment Treatment Works Works GamalakheGamalakhe WWTW WWTW MargateMargate Umbango Umbango Umzinto Umzinto Uvongo UvongoPennington PenningtonEden Wilds Eden Wilds Harding HardingKwaMbonwa KwaMbonwaMurchison MurchisonMunster MelvilleMunster Palm BeachMelville Red DessertPalm Beach RedRamsgate Dessert Sezela Ramsgate Shelley BeachSezela Southbroom PackageShelley MalangeniBeach Southbroom Package Malangeni Plant Plant Receiving Water Water Body Body UvongoUvongo River River Ocean Ocean Umbango RiverUmbango River MpambanyoniMpambanyoni River uVungu River River uVunguPennington River River PenningtonUmtamvuna River River Umtamvuna UmzimkulwanaRiver River UmzimkulwanaMkhoba Stream River MkhobaMurchison Stream Stream MurchisonGround Stream Water Seepage to DombaGround Water SeepageMpenjathi to Domba River Ground WaterMpenjathi Seepage River to Izolwane GroundLittle IbilanhloloWater Seepage River to IzolwaneOcean Little Ibilanhlolo RiverIzotsha RiverOcean Soakway System-GroundIzotsha Malangeni River River Soakway System-Ground Malangeni River Tongaas River Tongaas River River River Water Seepage Water Seepage Determinand UnitsUnits Percentage Compliance with Percentage General AuthorisationCompliance with Standards General Authorisation Standards Free ChlorineChlorine mgmg /L /L 95 95 88 88 67 67 92 92 75 75 92 92 64 64 100 100 92 92 88 88100 90 100 50 90 10050 92 100 100 92 92 100 100 92 100 100 100

Chemical Oxygen Oxygen Demand Demand mgmg O2/L O2/L 77 77 100 100 75 75 13 13 79 79 50 50 91 91 9 9 100 100 25 25 17 0 17 100 0 58100 83 58 0 83 92 0 0 92 100 0 100

Conductivity mS/mmS/m 100 100 40 40 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 92100 83 92 0 83 100 0 100 100 100 100 100

E.coli MPN/100mLMPN/100mL 32 32 20 20 33 33 8 8 1 1 50 50 73 73 82 82 38 38 13 13100 20 100 100 20 58100 75 58 30 75 33 30 50 33 9 50 9

Ammonia mgmg N/L N/L 41 41 100 100 13 13 17 17 100 100 0 0 91 91 0 0 15 15 25 25 75 0 75 92 0 2592 92 25 100 92 83 100 100 83 9 100 9 pH pHpH Units Units 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100100 100100 100 100 100100 100 100 100 100 100 100 100 100 100 100 100

Soluble Reactive Reactive Phosphates Phosphates ug/Lug/L 100 100 100 100 100 100 100 100 100 100 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/AN/A N/AN/A N/A N/A N/AN/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A

Suspended Solids Solids mg/Lmg/L 100 100 96 96 71 71 4 4 100 100 100 100 36 36 27 27 100 100 25 25 25 0 25 92 0 4292 75 42 20 75 83 20 50 83 73 50 73