October 22, 2018 8:30 – 9:45 A.M
Sunday | October 21, 2018 1:00 p.m. – 5:00 p.m. Workshop 1: Win-Win Conversations: Transforming Conflict Into Collaboration Margie Bastolla, CIA, CRMA Principal Margie Bastolla Facilitations, LLC It’s a fact. Conflict is a part of life. Your attitude toward conflict will determine your success during difficult conversations at work and whether you achieve favorable results. Win-win conversations require that we learn why conversations fail, as well as proven methods to ensure that even our most difficult conversations have a high chance of success. In this session, participants will: • Identify key skills that underpin successful conversations and negotiations. • Discuss eight conflict triggers and five methods for managing them. • Learn how collaboration can be particularly effective when the stakes are high. • Discuss activities that lead to ongoing collaboration and trust throughout the audit. Margie Bastolla is a professional trainer and speaker who provides customized, onsite training for internal auditors on both technical and soft skill topics. She has worked in over 40 countries, conducting hundreds of seminars, workshops, and conference sessions for corporations, government entities, U.N. agencies, and IIA chapters and institutes. Bastolla draws on 30 years of leadership experience in internal auditing, international relations, association management, and public accounting. Previously, she was an executive with The IIA’s global headquarters and an auditor with Worthen Banking Corporation and Deloitte. Monday | October 22, 2018 8:30 – 9:45 a.m. General Session 1: Security in a Connected World Marc Goodman Global Security Strategist Author of Future Crimes Chair for Policy, Law, and Ethics, Silicon Valley’s Singularity University A huge proponent of technology, Marc Goodman knows that the positive aspects of the Internet are manifest.
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