Announcement March 14, 2006

IBM Tivoli Monitoring Express V6.1 helps you manage IT infrastructures

Overview and network problems from an integrated management view At a glance IBM Tivoli Monitoring Express V6.1 • Improve the availability and is a powerful, affordable and IBM Tivoli Monitoring Express V6.1 performance of your most easy-to-use availability management is designed to help small to important business applications solution designed to help small to medium-sized businesses to: by leveraging self-managing mid-sized companies manage IT capabilities • infrastructures. It offers the ability Centralize and simplify management to quickly identify to manage bottlenecks, performance • Empower less experienced IT and resolve IT resource, impacts, and outages across staffs with the information they application and network heterogeneous environments from a need, when they need it single centralized portal. IBM Tivoli problems, which helps increase Monitoring Express is easy to install, availability, and reduces costs easy to deploy, and easy to use, Key prerequisites associated with keeping businesses up and running providing rapid time to value. Refer to the Software requirements and Hardware requirements • Save time and money managing The features of IBM Tivoli Monitoring sections. IT infrastructures through Express can help enable small to self-managing capabilities, mid-sized businesses to: Program number enabling less system • Quickly identify and resolve IT intervention, less disruption to resource, application and network For details, refer to the Program your business, and greater IT problems, increasing availability number section in this efficiency for sustained and reducing costs associated announcement. business growth with keeping your business up • Planned availability dates Better manage bottlenecks, and running performance impacts, and • Integrate real-time and historical • March 24, 2006: Electronic outages from a single portal data to quickly diagnose and software delivery interface resolve issues, spot trends, see • April 7, 2006: Media and • Support and manage impacts, and take action, all from documentation heterogeneous environments, a centralized, easy-to-use portal including both existing Windows • Manage heterogeneous and non-Windows applications environments, which may include • Experience rapid time to value,    Windows , Linux , UNIX , with an easy-to-install, databases, applications, SNMP, easy-to-deploy, easy-to-use and more, all from an interface ′ interface that helps your IT that s easy to customize move at the speed of business • Benefit from the hundreds of deep expectations performance metrics collected • Leverage industry best across a broad range of practices learned from technology domains, including customer engagements and  Microsoft and Linux experience gained with leading • Take immediate advantage of IT and industry experts predefined situations that include preset thresholds, sampling intervals, boolean logic, and expert advice, based on industry best practices • Potentially reduce costs and experience less downtime with faster problem resolution. Drill down diagnostics quickly identify root causes of bottlenecks to resolve IT resource, application,

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AP06-0057 benefits for better optimizing performance and Announcement countries availability.

AP distribution: To all Asia Pacific countries for release Manage heterogeneous environments, including operating systems, databases, applications, SNMP and Country/Region Announced Announcement Date more, all from a single graphical interface that′s easily ASEAN * Yes 03/14/06 customizable Australia Yes 03/14/06 Hong Kong Yes 03/14/06 Integrate all of your management (Windows, Linux, Unix, PRC Yes 03/14/06 MS SQL Server, Exchange, .NET, DB2, Oracle, SNMP, and Macao Yes 03/14/06 much more) onto a single workspace that provides rich Taiwan Yes 03/14/06 visualization of availability data. Workspaces can be Korea Yes 03/14/06 Japan Yes 03/14/06 customized to suit your individual needs, such as IT New Zealand Yes 03/14/06 Operations management, or by business groupings. See only what you want to see (selected technology domains) in the format you prefer (pie charts, bar graphs, detailed table views). Users can launch to Web sites, command * Bangladesh, Brunei, Myanmar, Sri Lanka, India, Nepal, line interfaces, or other applications, and automatically Indonesia, Malaysia, Philippines, Singapore, Thailand, Laos, Cambodia, Vietnam link to run books or local known error data bases from the portal. IBM Tivoli Monitoring Express V6.1 is designed to enable you to easily extend these and add new capabilities as your requirements grow over time. Description Access Enterprise data at your fingertips IBM Tivoli Monitoring Express V6.1 is an easy-to-install, simple, availability IT Management solution with built-in Real-time and historical data allows you to quickly best-practices. This new IBM Tivoli solution, priced for diagnose and resolve issues. The integrated, easy-to-use, small to medium businesses, is designed to help your IT self-managing historical database simplifies investigation move at the speed of business expectations. and diagnosis of problems by providing real-time and historical performance data in a single view. This helps Based on the underlying infrastructure and management enable users to understand the impact of recent changes platform of the currently available IBM Tivoli Monitoring and allows for evaluation of real-time SLA′s. product, the Express edition puts the sophistication of large enterprise management into the hands of smaller Spot trends, see impacts, and take action, to help you businesses. IBM Tivoli Monitoring Express delivers make the right decisions, all from a centralized, management and monitoring capabilities in a solution that easy-to-use portal. is quick and simple to install, and easy to deploy and use, Proactively set take actions to prevent incidents from while also reducing the complexity of managing occurring. IBM Tivoli Monitoring Express helps to heterogeneous environments, increasing availability, and empower less experienced IT staff with the information reducing costs associated with keeping businesses up and they need, when they need it, and formalizes and retains running. IBM Tivoli Monitoring Express helps enable resident expert knowledge by adding local best practices, small to medium-sized businesses to manage bottlenecks, recommendations, automation policies, and expert performance impacts, and outages from a single advice, so interruptions are reduced, and personnel are centralized portal. Through the portal, users have access freed to work on more value-added activities. to rich availability data that can be used to manage resource and business groupings throughout the IBM Tivoli Monitoring Express is based on the lightweight environment. architecture of the currently available Tivoli Monitoring solution. Like its enterprise counterpart, IBM Tivoli With IBM Tivoli Monitoring Express, users may: Monitoring Express includes components portal server, Leverage a powerful, easy-to-use tool that helps you management server and monitoring agents. The portal manage your IT infrastructure server manages the contents and graphical presentation of the browser and desktop clients. IBM Tivoli Monitoring Express, based on the IBM SWG Express criteria and brand, includes the installation Monitoring data from applications and resources from launchpad, installed middleware (DB2 Express), and systems and subsystems is collected by the monitoring installed management agents (UNIX, Windows, i5/OS , agents, and are passed on to the management server for Active Directory, Universal Agent), all in a single package data collection, filtering, correlation, and root cause that is easy to install and use. It can also help you reduce analysis. the complexity of managing heterogeneous environments IBM Tivoli Monitoring Express includes: by monitoring, analyzing, correlating, and automating critical business data from a centralized robust portal. • An easy-to-install, intuitive interface, and simplified There is no need to be an expert on a particular platform, monitoring and management capabilities, using simple as your organization will benefit from the hundreds of point-and-click functions, which significantly helps to deep performance metrics collected across a broad range improve time to value of technology domains, including Microsoft and Linux. Both agent and agentless technology are available, • A common, flexible, and easy-to-use browser interface depending upon the customers′ needs. designed to help users quickly isolate and resolve potential performance problems, across Enjoy the benefits quickly with productive performance heterogeneous platforms and environments based on management IT resource or business groupings. This centralized portal includes: Take immediate advantage of predefined situations, including preset thresholds, sampling intervals, boolean • Portal workspaces: IBM Tivoli Monitoring Express logic, and expert advice based on industry best practices helps to quickly pull together metrics, dynamic charts, from the experience of thousands of industry customers, tables, and graphics while investigating specific helping you realize fast time to value with immediate performance problems and availability issues from

AP06-0057 -2- multiple vantage points, including IT resource domains summarization, and pruning of historical data ease the and business groupings across heterogeneous management of long term data. environments. Workspaces can be customized and • stored to contain views of critical events and Consolidated resource monitoring and management conditions with user-selectable charts and graphs. across the enterprise of mainframe and distributed environments via a single centralized console, helps • Personalized workspaces, which help users to: to bring true end-to-end management, and increased efficiency and effectiveness of availability − View problems from multiple perspectives, management and supporting processes across including platform, resource views (charts, systems and applications throughout the mid-market graphics, and dynamic tables) which can enable IT organization. substantial insight • Integration with the Tivoli Express Portfolio . − Intuitively drill down to the source of contention and other problems IBM Tivoli Monitoring Express is a single server license priced to market. Some additional − Identify trends and develop capacity plans by management agents are available at no additional leveraging views of historical data and statistics, cost. IBM Tivoli Monitoring Express demonstrates which helps optimize staff productivity and excellent return on investment as the product can be application availability by minimizing the time spent up and running in under two hours. hunting down the causes of slow performance. • Situations: IBM Tivoli Monitoring Express features Accessibility by people with disabilities supplied situations based on the experience of large enterprise shops, which mid market businesses can The IBM Tivoli Monitoring Express product is capable, use to detect and repair problems as they happen. when used in accordance with IBM′s associated Alerts can be easily tailored to help your environment documentation, of satisfying the applicable requirements and facilitate automatic resolution of recurring of Section 508 of the Rehabilitation Act, provided that any problems. assistive technology used with the product properly • Features that help you proactively manage your interoperates with it. environment, including: − Out-of-the-box supplied situations, including a Product positioning combination of metrics and thresholds to trigger, identify, notify, and cure problem prevention IBM Tivoli Monitoring Express V6.1 is an integral part of mechanisms for a superior and robust management IBM′s availability management portfolio. Using the system. underlying infrastructure and management platform of the currently available IBM Tivoli Monitoring product, the − Situation Editor is included to setup your own Express edition puts the sophistication of large enterprise intelligent alerts and thresholds based on detailed management into the hands of small to medium-sized logic, that gives you the power to create granular businesses. IBM Tivoli Monitoring Express delivers notification and eliminate false alarms. management and monitoring capabilities in a solution that − Take Action resolves recurring problems by running is easy to install, easy to deploy, and easy to use, while built-in scripts, or new scripts, which can be easily reducing the complexity of managing heterogeneous created. environments. Smaller companies can manage bottlenecks, performance impacts, and outages from a − Expert Advice, which describes what an alert single centralized, consistent portal. Through the portal, means, and provides recommendations on how to users have access to rich availability data that can be resolve the issue, allowing IT staff to handle known used to manage resource and business groups throughout errors faster. When you receive an alert of a the environment, increasing availability and reducing detailed explanation of the problem and potential costs associated with keeping businesses up and running. fixes, use knowledge out-of-the-box or edit the feature to preserve solutions specific to your IBM Tivoli Monitoring family environment. IBM Tivoli Monitoring and IBM Tivoli Monitoring Express • Reporting: Advanced integrated reporting capabilities V6.1 represent the two solutions within the IBM Tivoli for both real-time and historical data collection Monitoring family. To determine what solution is through the self-managing historical database. appropriate, an organization should evaluate their IT and Reports can be customized for user preferences, so business infrastructure and decide upon a proper you see only the data that is important to you. availability management approach. An approach is dynamic and can change with a company over time. • Automatic IBM Tivoli Monitoring agent and patch Consequently, select a solution with that in mind. Refer deployment throughout your mid-market enterprise. to the table below. • Command line interface for improved management of IBM Tivoli Monitoring Express is designed to support up your monitoring environment, including the ability to to 100 servers, 4 processor per server maximum. configure individual agents. Customers who have purchased IBM Tivoli Monitoring • Management platform support of infrastructure Express, and are in need of more than 100 servers, may components designed for Windows, scalable up to one trade up to IBM Tivoli Monitoring V6.1. IBM Tivoli hundred (100) servers. Monitoring Express V6.1 does not include any migration tools, so customers wishing to trade up to IBM Tivoli • A data warehouse component, based on a simplified Monitoring should consider IBM Global Services (IGS) for database structure. The data warehouse delivers trade up assistance. analysis and reporting, along with configuration and collection capabilities, through the centralized portal. Administrative tasks for data aggregation,

-3- AP06-0057 IBM Tivoli Monitoring IBM Tivoli Monitoring Customer needs Express - Scalability and - Maximum 100 - Hundreds of availability servers thousands servers and management - Single server, no agents remote management servers - Support of multiple remote - Management management infrastructure - servers for Limited platforms improved (Windows only) scalability - Includes base and - Enhanced extended management management infrastructure agents: platform support (UNIX, z/Series) - Base management - High-end agents management agent consist of platform support: Windows, (zSeries , UNIX, Linux, pSeries ) i5/OS, Active Directory, and Universal Agent - Extended management agents consist of DB2 UDB, Oracle, Sybase, Microsoft SQL, Exchange server, Microsoft .NET agent suite - Management and - Simple, - Out-of-the-box monitoring of out-of-the-box situations, take heterogeneous situations, take actions, expert environments actions, expert advice, and advice policy workflows for complex - Correlates and automation tasks automates at local level for - Agent and rapid resolution agentless monitoring - Resource groupings - Best practices library to help - Agent and quickly deploy agentless custom monitoring monitoring scenarios - Self-managing - Data warehouse database to house for long term long term historical data historical data supported supported platforms: DB2, platforms: DB2 Microsoft SQL, Express, Oracle Microsoft SQL

AP06-0057 -4- - Business process - Logical business - Integrate with: customization and groupings and integration views available - Tivoli Business - Integration System with Tivoli Manager for Express portfolio Business Process Management - Tivoli Enterprise Console for event correlation and incident management - Across other Tivoli availability management solution sets (IBM Tivoli Monitor V5.1, IBM Tivoli Monitor V6.1, OMG/z, Netview/z, Distributed NetView, IBM Tivoli Composite Application Manager, IBM Tivoli Service Level Advisor)

Management Agents in IBM Tivoli Monitoring V6.1 For wide-ranging monitoring of an organization′s IT infrastructure, across heterogeneous platforms and environments, IBM Tivoli Monitoring Express relies on its management agents. IBM Tivoli includes additional management agents with IBM Tivoli Monitoring Express server at no additional charge — helping increase customer time to value. Some of these management agents include the following supported platform and application releases: • Microsoft Windows 2000, 2003, XP • AIX 5.1, 5.2, 5.3 • HP-UX 11i • Sun Solaris 8, 9, 10 • Linux 2.1, 3, 4 • SUSE Linux 8, 9 • Microsoft Windows 2000 and 2003 Active Directory • IBM DB2 UDB 8.1, 8.2 • Oracle 8i, 9i, 10g • Sybase Adaptive Server 12.5, 12.6 • Microsoft SQL Server 2000, 2003 • Microsoft Exchange Server 2000, 2003 • BizTalk Server 2004 • Commerce Server 2002 • Content Management Server 2002 • Host Integration Server 2000 • Internet Security and Acceleration Server 2000, 2004 • .NET Framework • SharePoint Portal Server 2003 • UDDI services that are part of Microsoft Windows 2003 Other management agents are available for purchase. IBM Tivoli reserves the right to add or remove management agents at any time without prior notice.

-5- AP06-0057 Program number

Program number Program name 5724-N68 IBM Tivoli Monitoring Express

Plant of Control and Manufacture

Plant of Control: SDF — Dublin Plant of Manufacture: SDF — Dublin

Trademarks

i5/OS and Express Portfolio are trademarks of International Business Machines Corporation in the United States or other countries or both. Tivoli, DB2, zSeries, pSeries, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows and Microsoft are trademarks of Microsoft Corporation. UNIX is a registered trademark of the Open Company in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others.

AP06-0057 -6- IBM Asia Pacific Announcement Supplemental Information

March 14, 2006

Offering information

Product information is available via the Offering Information Web site http://www.ibm.com/common/ssi Also, visit the Passport Advantage Web site http://www.ibm.com/software/passportadvantage

Publications

The following publications can be ordered from the IBM Publications Center after the dates listed: Publication title Order number Availability date Getting Started with SC32-1903 March 24, 2006 IBM Tivoli Monitoring Express IBM Tivoli Monitoring SC32-1904 March 24, 2006 Express Quick Start Guide

To order, use the Publications Center or contact your IBM representative. The IBM Publications Center http://www.ibm.com/shop/publications/order The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge. News of many publications may be subscribed to via Mysupport. https://www-1.ibm.com/support/mysupport/ us/en/?OpenDocument

Technical information

Specified operating environment

Software requirements

The following sections provide specific information about the memory, software, and hardware requirements for installing IBM Tivoli Monitoring Express. Note: This section does not show agent-specific requirements (such as supported application levels or any hardware requirements unique to a certain agent), or agent-specific prerequisites. For this information, see the user′s guide for the agent that you are installing prior to performing your installation. Supported operating systems The following table shows which operating systems are supported for the different IBM Tivoli Monitoring Express components.

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM Asia Pacific IBM is a registered trademark of International Business Machines Corporation. AP06-0057 Warehouse summariza- tion and Oper. Monitoring Portal Portal Monitoring Warehouse pruning systems server server client(1) agent(2) proxy agent AIX X V5.1 (32/64 bit) AIX X V5.2 (32/64 bit) AIX X V5.3 (32/64 bit) Solaris X Oper. Environ- ment V8 (32/64 bit) Solaris X Oper. Environ- ment V9 (32/64 bit) Solaris X Oper. Environ- ment V10 (32/64 bit) HP-UX X 11i (32/64 bit) Windows X X 2000 Profess- ional Windows X X X X X X 2000 Server(3) Windows X X X X X X 2000 Advanced Server(3) Windows X X X X XP

AP06-0057 -2- Warehouse summariz- ation and Oper Monitoring Portal Portal Monitoring Warehouse pruning systems server server client(1)agent(2) proxy agent Windows X X X X X X 2003 Server SE (32 bit) with Service Pack 1(4) Windows X X X X X X 2003 Server EE (32 bit) with Service Pack 1(4) OS/400 X V5.2 OS/400 X V5.3 Red Hat X Enterpr- ise Linux V2.1 Intel Red Hat X Enterpr- ise Linux V4 Intel SUSE X Linux Enterpr- ise Server V8 Intel SUSE X Linux Enterpr- ise Server V9 Intel

1 The Tivoli Enterprise Portal desktop client is supported on Hardware requirements: This section details the marked platforms. However, the browser client can only be hardware requirements for the IBM Tivoli Monitoring accessed from Windows computers running Internet Explorer Express Server . Components that can run on the server V6. include the following: 2 The Monitoring agent column indicates the platforms on which an agent is supported. It does not indicate that any • Monitoring server agent runs on any platform. For example, to monitor a Linux • Agent deploy depot computer, you must use a Linux monitoring agent, not a • Windows monitoring agent. Portal server 3 For Windows 2000 Server: An IBM Tivoli Monitoring Express • Portal client (browser or desktop) installation can fail if pending file renames are requested by • Warehouse proxy agent the installation or the reconfiguration of existing software • Summarization and pruning agent that is installed on your operating system. To ensure a • Tivoli Data Warehouse clean installation of IBM Tivoli Monitoring Express, reboot your operating system prior to installing IBM Tivoli Note: information for estimating the required size of your Monitoring Express. Tivoli Data Warehouse database is available in the IBM 4 For Windows 2003 Server: If you do not plan to deploy Service Pack 1 in your environment at this time, you must Tivoli Monitoring Installation and Setup Guide, which is download and install Microsoft Installer V3.1 (KB893803), found at the following IBM Tivoli Monitoring information which is available from the Microsoft Download Web site center Web site (www.microsoft.com/downloads).

-3- AP06-0057 http://publib.boulder.ibm.com/infocenter/ service enhances customer productivity, with voice and tivihelp/v3r1/index.jsp?toc= electronic access into IBM support organizations. /com.ibm.itm.doc/toc.xml Packaging Hardware requirements for IBM Tivoli Monitoring Express IBM Tivoli Monitoring Express is distributed with: Processor memory disk Processor memory disk • International Program License Agreement (Z125-3301) 2-way 4-way • CD media process- process- • Publications: (refer to the Publications section) or (1 or (1 GHz GHz Security, auditability, and control for for RISC, RISC, IBM Tivoli Monitoring Express uses the security and 2 GHz 2 GHz auditability features of the operating system software. for for Intel) Intel) The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application Note: A video card supporting 64,000 colors and 1024 x systems and communication facilities. 768 required resolution on portal client. Required software IBM Tivoli Enhanced Value-Based Pricing terminology Product Supported version IBM Runtime Environment for Java JRE V1.4.2, or later IBM Tivoli Enhanced Value-Based Pricing: IBM Tivoli Microsoft Internet Explorer V6.0 with all critical software products are priced using IBM Tivoli′s Enhanced Microsoft updates applied Value-Based Pricing. The Enhanced Value-Based Pricing Database(1,2) Fix Pack 10 for DB2 V8 system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a - DB2 UDB V8(3) or managed-environment approach — whereby price is - Microsoft SQL Server determined by what is managed rather than the number V2000(4) or and type of product components installed. - Oracle V9.2 or V10.1 (for For example, all servers monitored with IBM Tivoli′s warehousing only, not for monitoring product (IBM Tivoli Monitoring) require the Tivoli Enterprise Portal Server) entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, For TCP/IP communication: network nodes, users, or other items, and are licensed and priced accordingly. - Windows 2000 Professional, or Server with Service 3, or Unlike typical licensing models that later require entitlements of specific software components to - Microsoft Winsock V1.1, or specific systems, the IBM Tivoli Environment-Managed later Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its - Microsoft TCP/IP protocol stack environment in a manner that can address and respond to the customer′s evolving architecture. That is, as the For SNA communication: architecture of a customer′s environment changes, the customer′s implementation of IBM Tivoli software can be - Windows 2000 Professional, - Microsoft SNA Server V4.0 altered as needed without affecting the customer′s or Server with Service Pack requires Service Pack 1 3, or later license requirements (as long as the customer does not exceed its entitlements to the software). - Microsoft SNA Server V3.0, - IBM Communications Server or later V5.0 requires fixes JR10466 Under Enhanced Value-Based Pricing, licensing and and JR10368 pricing of server-oriented applications are determined - IBM Communications Server ′ ′ V5.0 or V5.2 based upon the server s use in the customer s environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed For all operating systems, see the GSKit documentation and activated processor of the server managed by the for the full set of prerequisites related to that software, IBM Tivoli application to help correlate price to value which is installed during the IBM Tivoli Monitoring while offering a simple solution. Express install. GSKit documentation is available at Where a server is physically partitioned, this approach is http://www-1.ibm.com/support/ modified. This partitioning technique is the approach docview.wss?uid=pub1sc32136300 used with systems that have either multiple cards or multiple frames, each of which can be configured Planning information independently. For servers capable of physical partitioning (for example, IBM′s pSeries Scalable POWERparallel Systems servers, Sun Ultra servers, and Customer responsibilities: Software Maintenance, HP Superdome servers), an entitlement is required for previously referred to as Software Subscription and each processor in the physical partition being managed Technical Support, is included in the Passport Advantage by the IBM Tivoli application. For example, assume that Agreement. Installation and technical support is provided a server has 24 processors installed in aggregate. If this by the Software Maintenance offering of the IBM server is not partitioned, entitlements are required for all International Passport Advantage Agreement. This fee 24 processors. If, however, it is physically partitioned into

AP06-0057 -4- three partitions each containing eight processors, and In this method, the partitions are divided along hardware Tivoli products were managing only one of the three boundaries and processors, and the I/O boards, memory, partitions, then entitlements would be required for the and interconnects are not shared. eight processors on the physical partition managed by the IBM Tivoli application. Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to For servers with virtual or logical partitions, entitlements a collection of workloads. These partitions, while are required for all installed and activated processors on separated by software boundaries, hardware the server. For each IBM Tivoli application managing a components and run in one or more physical partitions. clustered environment, licensing is based on the cumulative number of installed and activated processors Port on each server in the cluster for each IBM Tivoli A port is the physical connection between a device and application managing the cluster. Where the cluster the network. includes physically partitioned servers, the considerations described above concerning physically partitioned Managed Processor (charging under Full Capacity in the servers apply as well. “managed environment”) Enhanced Value-Based Pricing recognizes the Charges are based on the active processors on the convergence of RISC/UNIX and Microsoft Windows/Intel machines in the computing environment affiliated with the technologies, in order to simplify the customer′s licensing program rather than on the server where the program is requirements, and to provide a smoother, more scalable run. The managed processors which require proofs of model. Pricing and licensing does not differentiate entitlement (PoEs) are defined both in the Prices section between non-zSeries server platforms or operating of the announcement or the License Information′s systems. For some products, this platform neutrality Program-unique terms. extends to zSeries and other host servers as well. Notes: IBM Tivoli Enhanced Value-Based Pricing terminology definitions 1. IBM defines a physical processor in a computer as a functional unit that interprets and executes Client device or client instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic A client device is a computer system that requests the and logic units. execution of a set of commands, procedures, or applications from another computer system that is 2. Multicore technology allows two or more processors typically referred to as a server. Multiple client devices (commonly called “cores”) to be active on a single may share access to a common server. A client device silicon chip. With multicore technology, IBM generally has some processing capability or is considers each “core” to be a physical processor. programmable to allow a user to do work. Examples For example, in a dual-core chip, there are two include, but are not limited to, notebook computers, physical processors residing on the single silicon desktop computers, desk side computers, technical chip. workstations, appliances, personal digital assistants, 3. The program may not run on some or all of the automated teller machines, point-of-sale terminals, tills processors for which PoEs are required by the and cash registers, and kiosks. program′s valuation method. Millions of Service Units (MSU) 4. In the zSeries′ Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single An MSU is defined as millions of Central Processing Unit “physical processor.” (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware 5. Threading, a technique which makes a single processors on which S/390 or zSeries software runs. processor seem to perform as two or more, does not Processor MSU values are determined by the hardware affect the count of physical processors. vendor, IBM, or Software Compatible Vendors (SCVs). 6. Where “blade” technology is employed, each For more detailed information about PSLC pricing, go to “blade” is considered a separate server and charging is based upon the total number of processors on the http://www-1.ibm.com/servers/eserver/ blades with which the program is affiliated. zseries/library/refguides/sw_pricing.html Processor (“per processor” charging under Full Capacity) Network node or node In Full Capacity charging, Proof of Entitlements must be Network nodes include routers, switches, hubs, and acquired for all activated “processors” (available for use) bridges that contain a network management agent. A that are on the server where the program or a component single network node may contain any number of of the program is run. interfaces or ports. Notes: Partitions 1. IBM defines a physical processor in a computer as a A server′s resources (CPU, memory, I/O, interconnects functional unit that interprets and executes and buses) may be divided according to the needs of the instructions. A physical processor consists of at least applications running on the server. This partitioning can an instruction control unit and one or more arithmetic be implemented with physical boundaries (Physical and logic units. Partitions) or logical boundaries (Logical Partitions). 2. Multicore technology allows two or more processors Physical Partitions are defined by a collection of (commonly called “cores”) to be active on a single processors dedicated to a workload and can be used with silicon chip. With multicore technology, IBM systems that have either multiple cards or multiple considers each “core” to be a physical processor. frames, each of which can be configured independently. For example, in a dual-core chip, there are two

-5- AP06-0057 physical processors residing on the single silicon using various techniques (for example, duplexing, chip. mirroring of files or transactions, maintaining a ′ “heartbeat,” active linking with another machine, 3. In the zSeries Integrated Facility for Linux (IFL) program, database, or other resource, and so on), the environment, each IFL engine is considered a single program is considered to be doing work in the hot “physical processor.” situation and a license or entitlement must be purchased. 4. Threading, a technique which makes a single Value Units processor seem to perform as two or more, does not affect the count of physical processors. A Value Unit is a metric used to compute license 5. Where “blade” technology is employed, each quantities, is program specific, and is typically only used “blade” is considered a separate server and charging on products managing zSeries systems. is based upon the total number of processors on the Product Web site blade on which the program is run. A complete list of IBM Tivoli products is available at Web 6. When a server is shipped with six processors, but two site of them are “inactive,” four processors are active for the customer. http://www.ibm.com/software/tivoli Server Licensing Web site A server is a computer system that executes requested IBM Tivoli product licensing documents are available at procedures, commands, or applications to one or more Web site user or client devices over a network. A proof of entitlement (POE) must be obtained for each sever on http://www.ibm.com/software/tivoli/ which the program or a component of the program is run products/licensing.html or manages. Passport Advantage: Through the Passport Advantage Standby or backup systems Agreement, customers may receive discounted pricing based on their total volume of eligible products, across For programs running or resident on backup machines, all IBM brands, acquired worldwide. The volume is IBM defines three types of situations: cold, warm, and hot. measured by determining the total “Passport Advantage In the cold and warm situations, a separate entitlement points value” of the applicable acquisitions. Passport for the copy on the backup machine is normally not Advantage points are only used for calculating the required and typically no additional charge applies. In a entitled Passport Advantage discount. hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. To determine the required Tivoli product configuration All programs running in backup mode must be solely under Passport Advantage, the Tivoli Enhanced under the customer′s control, even if they are running at Value-Based Pricing Model applies. The customer′s another enterprise′s location. environment is evaluated on a per-product basis. As a practice, the following are definitions and allowable Use the following two-step process to determine the total actions concerning the copy of the program used for “Passport Advantage points value”: backup purposes: 1. Analyze the customer environment to determine the Cold number of Tivoli Management Points or other charge unit for a product. The quantity of each product′s part A copy of the program may reside, for backup purposes, numbers to be ordered is determined by that on a machine as long as the program is not started. analysis. There is no additional charge for this copy. 2. Order the Passport Advantage part numbers. A Warm Passport Advantage point value, which is the same A copy of the program may reside for backup purposes worldwide for a specific part number regardless of on a machine and is started, but is idling, and is not doing where the order is placed, is assigned to each Tivoli any work of any kind. There is no additional charge for product part number. The Passport Advantage point this copy. value for the applicable part number multiplied by the quantity for that part number will determine the Hot Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points A copy of the program may reside for backup purposes determines the “Passport Advantage point value” of on a machine, is started, and is doing work. The customer the applicable Tivoli product authorizations which must acquire a license or entitlements for this copy and then may be aggregated with the point value of other there will generally be an additional charge. applicable Passport Advantage product acquisitions to determine the total “Passport Advantage points Doing work, includes, for example, production, value.” development, program maintenance, and testing. It also could include other activities such as mirroring of The discounted pricing available through Passport transactions, updating of files, synchronization of Advantage is expressed in the form of Suggested Volume programs, data or other resources (for example, active Prices (SVPs), which vary depending on the SVP level. linking with another machine, program, database, or other Each SVP level is assigned a minimum total Passport resource, and so on), or any activity or configurations that Advantage point value, which must be achieved, in order would allow an active hot switch or other synchronized to qualify for that SVP level. switch over between programs, databases, or other resources to occur. Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP In the case of a program or system configuration that is discounting. designed to support a high availability environment by

AP06-0057 -6- For additional information on Passport Advantage, refer Count the processors in each system to be secured to the following Web site that operates with a UNIX-based operating system, including both clients and servers. http://www.ibm.com/software/passportadvantage Pricing examples The following Passport Advantage part number categories may be orderable: IBM Tivoli Monitoring Express: The IBM Tivoli Monitoring • License and Software Maintenance 12 Months — this Express Program is comprised of the IBM Tivoli is the product authorization with maintenance to the Monitoring foundation and various application agents first anniversary date. designed to monitor and manage specific application areas. Customers are entitled to use any or all of the • Annual Software Maintenance Renewal — this is the application agents that are delivered with the IBM Tivoli maintenance renewal for one anniversary that applies Monitoring Express Program for each server licensed. when a customer renews their existing coverage IBM Tivoli Monitoring Express is licensed by server. period prior to the anniversary date at which it expires. Licensing is required for each server which deploys any or all of the components provided with the IBM Tivoli • Software Maintenance Reinstatement 12 Months — Monitoring Express Program. this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their IBM Tivoli Monitoring Express Program use is limited to Software Maintenance. one hundred servers with a four processor per server • Media packs — these are the physical media, such as maximum. Customers may not acquire more than a total CD-ROMs, that deliver the product′s code. of one hundred IBM Tivoli Monitoring Express licenses. If a customer′s needs differ from or exceed these • Documentation packs — these contain printed limitations a separate purchase the IBM Tivoli Monitoring documentation such as the User′s Guide and program and any associated application agent programs Release Notes. (for example, IBM Tivoli Monitoring for (specific application)) is required. • Custom Build Registration — this is used with products that have an IBM zSeries component. Ordering this Pricing example part number results in a process to enable the customer to receive the zSeries code via the z/OS Processor Quantity in customer entitlements Customized Offerings packaging techniques, that is, Systems managed environment required ServerPac, SystemPac , or the Custom Build Product Delivery Option (CBPDO). Uniprocessor 20 20 2-way 25 25 Exceptions to the Environment-Managed Licensing 4-way 12 12 Total server 57 Model: IBM Tivoli products are priced based on the entitlements Environment-Managed Licensing Model and follow the definitions laid out in the IBM Tivoli Enhanced Value-Based Pricing terminology definitions section of this Trade up to IBM Tivoli Monitoring Program announcement, with the following exceptions: An additional example would be in the event customer 1. IBM Tivoli NetView needs to trade up from the IBM Tivoli Monitoring Express Program to the IBM Tivoli Monitoring Program. The Count the processors in the servers in which IBM customer must acquire the following IBM Tivoli Tivoli NetView runs, plus the number of network Monitoring Program entitlements: nodes managed. Quantity in Processor 2. IBM Tivoli Switch Analyzer customer entitlements Systems managed environment required Count the processors in the servers in which IBM Uniprocessor 20 20 Tivoli Switch Analyzer runs, plus the number of ports 2-way 25 50 managed. 4-way 12 48 Total processor 118 3. IBM Tivoli Access Manager for e-business entitlements Count either the number of registered users or the number of processors in the servers in which IBM Trade up to IBM Tivoli Monitoring for (specific application) Tivoli Access Manager for e-business runs, but not Program both. In addition to the IBM Tivoli Monitoring Program trade up 4. IBM Tivoli Identity Manager above, customer decides to monitor 10 of the two-way servers with associated application agent programs (for Count either the number of registered users or the example, IBM Tivoli Monitoring for (specific application)), number of processors in the servers in which IBM the customer must acquire the following IBM Tivoli Tivoli Identity Manager runs, but not both. Monitoring for (specific application) entitlements: Quantity in Processor 5. IBM Tivoli Monitoring for transaction performance customer entitlements Systems managed environment required The Synthetic Transaction Investigator Player/Site Investigator requires a 2-processors entitlement. 2-way 10 20 Total processor 20 6. IBM Tivoli Access Manager for operating systems entitlements

-7- AP06-0057 coterminous with your common anniversary date. Ordering information Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months This product is only available via Passport Advantage. It of maintenance. is not available as shrinkwrap. Refer to the IBM International Passport Advantage Product information Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more Licensed function title Product group Product category complete description of, technical support provided through Software Maintenance. IBM Tivoli Monitoring Express Availability Tivoli and Monitoring The quantity to be specified for the Passport Advantage performance Solutions part numbers in the following table is per server. To order for Passport Advantage, specify the desired part Program name PID Charge unit number and quantity. number description Passport Advantage program licenses IBM Tivoli Monitoring Express 5724-N68 Servers IBM Tivoli Monitoring Express

Charge metrics definitions per server: Part description Part number IBM Tivoli Monitoring Express Any machine on which a program or a component of a Tivoli Monitoring Express D57FZLL program is run. A “Proof of Entitlement” (“PoE”) is Servers License & SW evidence of your authorization to use a program and is Maintenance 12 Months required for each server on which the program is run. Tivoli Monitoring Express E02FCLL Servers SW Maintenance Annual 1. Programs are “installed” onto a storage device which Renewal Tivoli Monitoring Express D57G1LL may or may not be part of the server, thus, “run” is Servers SW Maintenance important here as the program may be stored on a Reinstatement 12 Months CD, Storage Area Network (SAN), available via SCSI, and so on. To order a media pack for Passport Advantage, specify 2. The number of partitions or processors on the server the part number in the desired quantity from the following is irrelevant. table: 3. Where “blade” technology is employed, each Description Part number “blade” is considered a separate server. IBM Tivoli Monitoring Express BJ0GJML V6.1 Passport Advantage customer: Media pack Tivoli Monitoring Express V6.1 BJ0H0ML entitlement details DVD Media Pack Multilingual

Customers with active maintenance or subscription for the products listed below are entitled to receive the IBM Tivoli Monitoring Express is also available via Web corresponding media pack. download from Passport Advantage. Entitled maintenance Media packs The following Passport Advantage trade-up part numbers offerings description description Part number from IBM Tivoli Monitoring Express are available: 5724-N68 Tivoli IBM Tivoli Monitoring BJ0GJML Availability Monitoring Express for Express MultiOS Description Part number date Server V6.1.0 ML 5724-N68 Tivoli IBM Tivoli Monitoring BJ0H0ML IBM Tivoli Monitoring D57QQLL 3/24/2006 Monitoring Express for Express DVD for Databases Managed Server MultiOS V6.1.0 ML Processor from IBM Tivoli Monitoring Express Server IBM Tivoli Monitoring D57QPLL 3/24/2006 New licensees: Orders for new licenses will be accepted for Messaging and now. Collaboration Managed Processor from IBM Shipment will begin on the planned availability date. Tivoli Monitoring Express Server IBM Tivoli OMEGAMON D57QRLL 3/24/2006 Basic license XE for Microsoft .NET Managed Processor from IBM Tivoli Ordering information for Passport Advantage: Passport Monitoring Express Advantage allows you to have a common anniversary Server date for Software Maintenance renewals, which can IBM Tivoli Monitoring D57QSLL 3/24/2006 simplify management and budgeting for eligible new Active Directory versions and releases (and related technical support) for Option Managed Processor from IBM your covered products. The anniversary date, Tivoli Monitoring established at the start of your Passport Advantage Express Server Agreement, will remain unchanged while your Passport IBM Tivoli Monitoring D57SVLL 3/24/2006 Advantage Agreement remains in effect. New software Managed Processor from IBM Tivoli purchases will initially include twelve full months of Monitoring Express maintenance coverage. Maintenance in the second year Server (the first year of renewal) can be prorated to be IBM Tivoli Monitoring D57SWLL 3/24/2006 Client Device from IBM Tivoli Monitoring

AP06-0057 -8- Express Server Volume orders (IVO): No IBM Tivoli Monitoring D57STLL 3/24/2006 Universal Agent Managed Processor Passport Advantage applies from IBM Tivoli Monitoring Express Yes, and through the Passport Advantage Web site at Server IBM Tivoli Monitoring D57SULL 3/24/2006 http://www.ibm.com/software/passportadvantage Universal Agent Client Device from IBM Tivoli Monitoring Usage restriction: Yes Express Server For additional information refer to the License Information Document that is available on the IBM Software License Translated documentation is available from the IBM Agreement Web site Publication Center. http://www.ibm.com/software/sla/sladb.nsf

Terms and conditions Software maintenance applies: Yes

This product is only available via Passport Advantage. It Software Maintenance, previously referred to as Software is not available as shrinkwrap. Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement. Licensing: IBM International Program License Installation and technical support is provided by the Agreement. Proofs of Entitlement (PoE) are required for Software Maintenance offering of the IBM International all authorized use. Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support Part number products only, offered outside of Passport organizations. Advantage, where applicable, are license only and do not include Software Maintenance. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The This software license includes Software Maintenance, initial period of Software Maintenance can be extended previously referred to as Software Subscription and by the purchase of a renewal option, if available. Technical Support. While your Software Maintenance is in effect, IBM License information form numbers provides you assistance for your routine, short duration installation and usage (how-to) questions and Program code-related questions. IBM provides assistance via Program name number Form number telephone and, if available, electronic access, only to your information systems (IS) technical support personnel IBM Tivoli Monitoring Express 5724-N68 GC32-2283-00 during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not On or near the planned availability date, the LI will be available to your end users.) IBM provides Severity 1 available for review on the IBM Software License assistance 24 hours a day, every day of the year. For Agreement Web site additional details, consult your IBM Software Support Guide at http://www.ibm.com/software/sla/sladb.nsf http://techsupport.services.ibm.com/ Limited warranty applies: Yes guides/handbook.html Software Maintenance does not include assistance for the Warranty: This program includes a warranty for one year design and development of applications, your use of from acquisition from IBM or an authorized IBM Business programs in other than their specified operating Partner. For one year from acquisition of the program, environment, or failures caused by products for which this warranty provides the customer with access to IBM is not responsible under this agreement. databases containing program information and FAQs, including any known fixes to defects, which the customer For more information about the Passport Advantage can download or otherwise obtain and install. Agreement, visit the Passport Advantage Web site at Money-back guarantee: If for any reason you are http://www.ibm.com/software/passportadvantage dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to iSeries Software Maintenance applies: No the party (either IBM or its reseller) from whom you acquired it, for a refund. Educational allowance available: Not applicable • For programs acquired under the IBM International Passport Advantage offering, this term applies only to Prices your first acquisition of the program. For all local charges contact your sales representative. Copy and use on home/portable computer Passport Advantage Copy and use on For Passport Advantage information and charges, contact home/portable your IBM representative or authorized IBM Business Product name computer? Partner. Additional information is also available at IBM Tivoli Monitoring Express No http://www.ibm.com/software/passportadvantage Business Partner information

-9- AP06-0057 If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID). Copy the Web address below into the address field of your browser. http://www-8.ibm.com/PartnerWorld/sg/ apchannounce/apchannounce.nsf

Trademarks

Tivoli Enterprise, Express Server, and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both. Passport Advantage, Tivoli, AIX, OS/400, DB2, POWERparallel, pSeries, zSeries, S/390, eServer, Notes, z/OS, SystemPac, NetView, OMEGAMON, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a registered trademark of Intel Corporation. Windows and Microsoft are trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark of the Open Company in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others.

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