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Mount Buller and Mount Stirling Alpine Resort Manag Ement Board

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Mount Buller and Mount Stirling Alpine Resort Manag Ement Board Mount Buller and Mount Stirling Alpine Resort Management Board Annual Report 2013–14 Contents Introduction Message from the Chairman 1 Chief Executive Officer’s Report 2 Overview Entity Information 4 Year at a Glance 5 Organisational Structure Board of Directors 6 Resort Management Team 8 Organisational Chart 9 Strategic Direction and Operations Introduction 10 Our Services 12 Our Environment 15 Our Tourism 18 Our Community 20 Our People 22 Our Corporate Governance 24 Financial Statements 2013–14 Financial Statements 28 Notes to Financial Statements 32 Independent Auditors Report 66 Disclosure Index 68 In accordance with the Financial Management Act 1994, I am pleased to present the Mount Buller and Mount Stirling Alpine Resort Management Board Annual Report for the year ending 31 October 2014. Jennifer Hutchison Chairman Mount Buller and Mount Stirling Alpine Resort Management Board 3 February 2015 Annual Report 2013–14 1 Message from the Chairman This has been a year of consolidation and steady progress. Here are some of the things that have occupied your RMB in 2013-14: Mt Buller and Mt Stirling have been We are part of a multi-stakeholder on them, in exemplary fashion. kept busy through an outstanding business unit that provides In addition to scheduled Board 2014 winter season, welcoming input and responsibility for its meetings and activities, all Board record visitors to the Resorts in continued success and growth, members have taken on additional near perfect snow conditions for and combines funding from the responsibilities by serving on at the majority of the season. Record RMB, Chamber of Commerce, least one sub committee of the visitation saw our market share of Ratepayers Association and Board. I remain grateful for this Victorian resorts increase by 2%. Buller Ski Lifts. commitment. The high visitor numbers stretched Our stakeholder relationships Mt Buller Mt Stirling proudly remain resort facilities. However growth continue to mature, this year Victoria’s leading alpine resort, of day visitors, presents us with seeing the establishment or each unique, each committed opportunities and challenges and refreshing of a number of joint to a vibrant future. Across the will continue to occupy strategic groups to focus on particular industry we work with our industry development to enhance visitor matters relative to each sector. colleagues via the Alpine resorts arrival and snow play facilities. I acknowledge the substantial Coordinating Council (ARCC) to Work has continued on the efforts, in particular, of the Mt Buller seek savings, efficiencies, and Water Storage project, an Arts Association, Mt Buller Ski to take up opportunities where integral component of our future Lifts, and the Mt Buller Ratepayers cooperation will be more enhancing sustainability and snow making Association. John Huber and his than competition. A whole-of- capacity. We have also continued team, along with members of the industry Marketing Campaign, to step through the painstaking Board, in particular Bryce Moore, ‘Snow Victoria’ has been a major process of completing the Buller Andy Evans and John Lithgow, achievement this year. Stirling Link Road project. It deserve special mention of the In closing, I would like to remains vital for future security time and intellect committed acknowledge the positive and of both resorts and will enhance to these processes. Our winter supportive professional culture a number of additional aspects ‘engine room’ operations and in existence within the RMB. This of both Buller and Stirling. activities can only improve upholds a respected pathway of through this refreshed level of This year has also seen respect to and from the Board. joint commitment. the completion of process Our outstanding CEO, John Huber, and transition of Mt Stirling Summer visitation and green is in his fifth year of service and stakeholders from leasehold to season product provision continue maintains his passion and energy business licensing. This has been to grow, in particular through and outstanding contribution to our undertaken as part of the Mt mountain biking, and via major future, and the current operation. Stirling Strategic Plan. The long events such as Targa. This year He is an asset to both resorts. term commitment to Stirling by its has seen the establishment of the winter operator, Stirling Experience EPIC Trail and the raised profile I commend to you, the 2013-2014 has been retained, whilst upgraded of Mount Buller via its International year, and share in the pride. green season services wil also be Mountain Bicycling Association offered this summer. (IMBA) status. We have continued this year Your current Board remains a real with sharing the delivery of the powerhouse of skills, experience successful and well-supported and professionalism. Jennifer Hutchison Subaru Victorian Interschools This team is committed to best Chairman Competition. Mount Buller has practice directorship and upholds secured the Interschools Nationals Mount Buller and Mount Stirling the trust and integrity placed Alpine Resort Management Board event for 2015 and 2017. 2 Chief Executive Officer’s Report I would firstly like to acknowledge our Board, which with all Members returning for the 2013-14 year, provided great experience and enthusiasm. This coupled with their love for the Alps helped enable us to deliver great outcomes and successes for the Resorts throughout the year. Introduction Winter 2014 and Interpretive Centre at Alpine program was completed, with The 2014 snow season Central, the redevelopment a strong focus on improving delivered outstanding natural of the YHA now Buller Central public amenity. Key projects snowfalls creating near perfect Site, along with the complete included the refurbishment of snow conditions through July renovation and extension to Cow Village Square Plaza, key water and August. Camp Plaza, which was officially and sewage infrastructure opened as Village Square Plaza improvements and improved The outstanding natural snow, by Minister Smith during the guest amenities at Mount Stirling. and more than usual clear sunny opening weekend festivities. Innovative and best practice days, contributed to record Additionally the next stage of environmental management visitation numbers. Mount Buller the implementation phase has programs continued to benefit the welcomed 309,875 visitors in begun with the commencement of resorts during 2013–14. The ‘Living 2014, compared to 253,647 in detailed analysis that will underpin Bin’ organics management system 2013. Visitor numbers at Mount the more strategic projects such recovered the highest amount of Stirling also finished strong with as the development of world class food waste since the beginning 7,228 compared to 5,304, the snow play facilities at Horsehill, the of the program in 2010, further previous winter. Valley North Parking facility and the reducing the amount of waste Horsehill to Village gondola. Resort Master Plan going into landfill. The Mountain The Mount Buller Resort Achievements Pygmy-possum trans-location Master Plan is now well into In a year that has seen record program continued with monitoring its implementation phase and visitation, opportunities have for the year indicating very strong continues to guide the resort’s been seized to identify and growth in the population, and the development over the next implement short-term initiatives eradication of the noxious plant 10–15 years as well as providing to improve visitor experience, Orange Hawkweed continues confidence for individual focusing primarily on logistics, to improve with only one site stakeholders to commit investment snow clearing and better use discovered containing the weed, dollars to the mountain. of technology in enhancing the giving a reduction of 66% on the previous year. A number of Master Plan projects customer experience. A range of have already been completed, longer-term initiatives are currently including Athlete’s Walk, Black being worked on. In addition, a Forest Walk, the Resort Reception substantial capital works Annual Report 2013–14 3 Key financial data 2012–13 2013–14 Change ‘000 ‘000 ‘000 Net Result 269 659 390 Total operating expenditure 12,107 12,555 448 Gas and electricity 726 834 108 Finance costs 124 108 (16) (Gain)/loss on disposal of assets 90 11 79 Health 234 259 25 Depreciation 1,644 1,680 36 Staff costs 3,788 3,867 79 Cash on hand 5,809 5,123 (686) Priorities ahead experience whilst also providing Department of Transport, Planning Along with delivering a a very important alternative and Local Infrastructure, Buller Ski comprehensive capital works emergency access and egress Lifts, the Mount Buller Chamber program, we will continue route for the resorts in the event of of Commerce, the Mount Buller the planning and design of a a fire or natural disaster. Ratepayers Association, Stirling Experience and many others in supplementary water storage 2013-14 saw the construction of this endeavour. facility at Mount Buller, and the an International Mountain Biking Buller-Stirling Link Road. Both of Association (IMBA) accredited I would also like to express these key infrastructure projects EPIC mountain bike trail, the first my appreciation for the support achieved significant focus and of its kind in Australia, offering a and guidance of the Board. movement during 2013-14, with 40km long distance, cross country, The Board’s strategic focus is construction works on these two descending trail ride. The trail now delivering great results for our key infrastructure projects hoped named the Australian Alpine Epic resorts. to be able to be commenced in Trail will be officially launched on In addition, I wish to acknowledge the near future. 6 December 2014. the support and dedication An implementation plan has been Additional development of afforded to me by the Resort created for the development of initiatives and events to encourage Management team. Their hard the supplementary water storage year round visitation will continue work and dedication has allowed facility on Mount Buller, with works while securing the winter economic the organisation to deliver some scheduled to commence during engine of the resorts through outstanding results and to the 2014-15 period.
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