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THE MAGAZINE OF THE LEAGUE MANAGERS ASSOCIATION ISSUE 11 £7.50 MARK YATES OLE GUNNAR SOLSKJAER CHRIS HUGHTON MARK ROBINS PAUL CLEMENT & BILL SHANKLY Take that bandage off. And what do you mean about your knee? It’s Liverpool’s knee!” EARNING HIS STRIPES Alan Pardew on his high-flying Magpies, ALSO INSIDE... building to a five-year ROLLS ROYCE plan and the importance SOARS AGAIN STRESS: of communication SOMETHING TO GET WORKED UP ABOUT & AVRAM GRANT ON LIVING WITH ADMINISTRATION BUILDING SWANSEA CITY SPONSORED BY WE’VE CREATED AN OIL SO STRONG WE HAD TO ENGINEER THE TESTS TO PROVE IT. ENGINEERED WITH Today’s engines work harder, run hotter and operate under higher pressures, to demand maximum performance in these conditions you need a strong oil. That’s why we engineered Castrol EDGE, with new Fluid Strength Technology™. Proven in testing to minimise metal to metal contact, maximising engine performance and always ready to adapt wherever your drive takes you. Find out more at castroledge.com 72854 Castrol EDGE_FST Ad A4.indd 1 26/07/2011 09:23 RICHARD BEVAN, LMA CEO THE FOOTBALL FAMILy’s shared RESPONSIBILITY Football is at the heart of community in required and the strictest sanctions England and its role goes well beyond that should be imposed on those who offend. of sporting entertainment on a Saturday The English football family must work afternoon. Clubs deliver employment, together to set the highest standards of recreation and foster a tangible sense of behaviour to which we should all aspire belonging. This role in community brings and send a clear message about what with it a responsibility. Football clubs, behaviour is unacceptable and will not be and the actions and behaviours of their tolerated in the game. employees, managers, coaches and players The LMA is fully committed to can and do have a significant impact. promoting an inclusive game and we With such responsibility and influence are looking to work with the other football must ensure that at every level stakeholders in the game to develop of the game it offers an environment of programmes to ensure future generations openness and inclusivity. A major factor of administrators, coaches and managers in the continued success of the game are reflective of an open society. The design in England is its global appeal. This is of mentoring programmes and career driven in no small part by the fact that pathways, drawing on the knowledge fans across the country welcome with and experience of our membership and open arms players from all corners of the the continued focus on developing black planet, something of which we should footballers who wish to become coaches be rightly proud. But football must and managers are important parts of this continue to strive to condemn any forms development. Alongside this, the game of discrimination be they on the basis of must continue to use its role models to considered. The role of government and ethnicity, religion, age, sexuality, gender deliver powerful public messages with other public bodies as well as the use or any other basis. impact. It is universally agreed that the of legislation to support the work of Continued education on all forms of managers and players are role models not football must be discussed in detail. discrimination, from grassroots to the just in the game but in the community, Furthermore, the game must unite to professional game, is vitally important. locally, nationally and internationally. deliver a structured action plan, with In addition to education, action is also There are other measures to be individual organisations taking individual responsibility to implement the plan, to tackle all forms of discrimination and It is universally agreed that unacceptable behaviour. This must be set against an accurate measurement of the the managers and players extent of the challenge. are role models not just English football is at the heart of local communities and is watched and adored in the game but in the by millions around the world. Our game’s popularity and visibility provides us with community, locally, nationally a unique platform and opportunity to and internationally” have a positive impact on creating a more inclusive society. THE LMA IS THE MANAgers’ voice - represenTING AND PROMOTING VIEWS OF CURRENT AND FORMER PROFESSIONAL FOOTBALL MANAGERS SPONSORED BY 3 SPRING/SUMMER 2012 CONTENTS KICKING OFF 24 CO32VER STORY: LEADERS: MARK YATES ALAN PARDEW As a player, he twice won promotion with Cheltenham - He soared to take the Eagles to their first ever FA Cup now he’s putting the town back Final appearance in 1990. in the limelight for something Now, he is plotting a flightpath other than its famous Festival. that has his Magpies side 16 ST GEORGe’s pARK eyeing Europe... England’s historic new project; how it came about and the architect behind the vision. 22 IN THE SWING PGA Catalunya - Spain’s No.1 golf course is still driving forward. 28 INSIDER The Swansea City chairman and his footballing philosophy. 30 OUTSIDER A silver lining for GB Women’s hockey hopefuls with London 2012 on the horizon. BACK OFFICE HALL OF FAME THE LMA PEOPLE SECTION 61 53 66 70 76 THE COACH’s view START THE ENGINES... Rolls-Royce BILL SHANKLY LEADERS: OLE LEADERS: He won the Double working used strong leadership and investment Enigmatic, ebullient GUNNAR SOLSKJAER MARK ROBINS with Carlo Ancelotti at Chelsea. in technology to power their way to the and successful... A Champions League The former Now Paul Clement has crossed forefront of the aerospace industry. what makes the winner and goalscoring Rotherham United the Channel to look for more legendary Scot icon, the former and Barnsley boss success with Paris St Germain continue to command Manchester United sees at first-hand how BUSINESS SECTION after an inspirational Stateside such a place in striker on going back the Swiss football study visit. Liverpool’s proud to his roots to clinch development system THE MANAGER and illustrious history. another league title. is beginning to run 56 TECHNICAL AREA MEANS BUSINESS Former England like clockwork. Howard Wilkinson is convinced captain and manager that the manager/captain 42 Dealing with testing times: how to Kevin Keegan adds relationship is crucial to the cope under pressure, plus managing 75 LMA 2012 DINNER: Mick McCarthy steals weight to the view the show at Grosvenor House. chances of success. the stress of administration. that he was an 59 HEALTH & WELLBEING 48 Stephen Fletcher, The Leaders Club inspiration to all. 78 POST MATCH INTERVIEW: Birmingham Staying hydrated. founder on developing your skill-set. City boss Chris Hughton answers... 5 Outsourced IT services aligned to your strategic focus Outsourced IT services for visionary mid-market business leaders. While others focus on incomes, we focus on outcomes. We help visionary leaders shape the correct technology solution and the right level of service to perfectly meet their business strategy. And we don’t mind if we deliver it, host it, support it or provide the people on the ground to manage it. 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California residents please refer to the Hamilton Grand website (HamiltonGrand.co.uk/legal) for further disclaimer. This advertising material is being used for the purpose of soliciting sales of vacation membership timeshare interests. EDITOR SEARCHING FOR THE SECRET OF SUCCESS It’s always a fascinating ‘game’, trying to City have come from nowhere to take the former England star Darren Gough explains spot those special qualities that somehow Barclays Premier League by storm, we were on Page 20 why it’s the captain who ‘carries give one person the crucial edge over another duty-bound to track down chairman Huw the can’ for poor performances in cricket - regardless of whether they’re operating in Jenkins (Page 28) and search for answers. while, on Page 30, we introduce you to the sports arena or within business. There’s a strong international flavour Craig Parnham, assistant-coach to the GB In this issue of the Manager, we’ve set as the Manager talks to former Chelsea Women’s Hockey Squad who are poised to out to find key decision-makers in a broad coach Paul Clement, now Carlo Ancelotti’s mount a medal bid at London 2012. cross-section of positions, and press them assistant at Paris St Germain (Page 61), and LMA chairman Howard Wilkinson about the secrets of their success. How do also catches up with former Manchester continues the captaincy theme in stressing they face up to pressure, how do they get United star Ole Gunnar Solskjaer to discuss the importance of those that don the the best out of their ‘team’, and how do they his role as manager of Norwegian club armband on Page 56.