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Taxis & Ride-Hailing in the Era of Coronavirus

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Taxis & Ride-Hailing in the Era of Coronavirus 15/09/2020 TAXIS & RIDE-HAILING IN THE ERA OF CORONAVIRUS Future Outlook Webinar, 14:00 – 15:30 CEST (Brussels time) Time Topic Speaker 14:00 Welcome and introduction Joe Ma, Shenzhen Bus Group 14:10 Results of the Business continuity survey Lidia Signor, UITP 14:15 Point of view of an operator: taxis in Dubai Dr. Yousif Al Ali, DTC 14:25 Recovery from a ride-hailing operator’s Elia Ferrer, FreeNow perspective 14:35 From an association of regulators’ point of Matt Daus, IATR view 14:45 Covid-19, Cities and Ride Hail Chris Pangilinan, Uber 14:55 AI leads the brightness after Covid-19 Kevin Liu, Streamax 15:05 Q&A Session All 15:25 Conclusion PRESENTATION OF THE WEBINAR FEW WORDS BY… Moderator Joe Ma Deputy General Manager Shenzhen Bus Group Chair of the Taxi & Ride-hailing Committee of UITP SPEAKERS OF TODAY’S WEBINAR Lidia Signor Dr. Yousif Mohammed Al Ali Combined Mobility Manager CEO UITP Dubai Taxi Corporation Elia Ferrer Travé Matt Daus Chris Pangilinan Kevin Liu Senior Manager President of the Head of Global Vice President Public Affairs International Association of Policy for Public (Sales & Marketing) FreeNow Transport Regulators (IATR) Transportation Streamax Uber 15/09/2020 COVID-19 Survey – Business continuity in Taxi & Ride-hailing Lidia Signor, Combined Mobility Manager, UITP SAMPLE OVERVIEW Other Operators 15% of taxi services 13 answers received of which: 16% - 39% coming from operators and associations of taxi services Associations of operators - 46% from regulators. Regulators 23% 46% From all continents: - from Asia (Singapore, India, China, UAE) - to America (Canada, Mexico), - passing through Europe (England, Malta, Belgium, Italy) - and stretching till Oceania (Australia). IMPACT OF COVID MEASURES Photo sources: Shenzhen Bus Group, China Photo sources: ComfortDelgro, Singapore Use of masks Installation of shields* New restrictions on 1 the nb of Mandatory passengers* 4 Yes No 6 Not 7 mandatory 9 7 (company' Mandatory Voluntarily s policy, voluntarily) *Mostly at the expenses of the vehicle *Even if not restricted, often owner recommendations were to have max 2-3 passengers and not in the front seat IMPACT ON RIDERSHIP VS REVENUE Despite the different country situation, one common trend is the slowest recovery of revenues, real and projected. This is probably due, at least partially, to shorter trips and the loss of the more expensive trips to/from airport, for tourists, leisure and night life. SUPPORT AND IMPLEMENTATION OF NEW BUSINESS OPPORTUNITIES Source: Article “LTA Now Allows Taxi, Private-Hire Car Drivers To Deliver Food And Groceries Till End June” - Featured Image Credit: Grab / Supermarket Perimeter Credit: Hallie Liao, Shenzhen Bus Group – UITP webinar 16 June 2020 Credit (Left) ComfortDelGro Taxi (Right) Yelp MEASURES TO REDUCE COSTS What measures are you taking to reduce costs? Australia Shenzhen, China Dubai Milano, Italy Mexico India Renegotiate contracts with suppliers X X Postponing investments or new X X X X projects Delaying the renewal of fleet X X X Resizing the workforce X X X X What’s next? THANK YOU! Lidia Signor, Combined Mobility Manager, UITP [email protected] Future of Taxi in MENA Workshop Era of Coronavirus: Future Outlook Dr. Yousef Mohammed Al Ali Chief Executive Officer Dubai Taxi Corporation Road and Transport Authority Government of Dubai, UAE 07 September 2020 Dubai - UAE Era of Coronavirus Future Outlook Coronavirus Pandemic Latest World Map/Count Updates 07 September Total Cases Total Deaths Total Recovered Teritories 12.00 UTC+7 27,292,583 887,554 19,377,267 215 Source: Lastname, Firstname of Creator. Title of Work. Additional contributors. Publishing organization. Publication date. Indication of format/medium, running time. URL Part 1: COVID-19 Crisis Impact COVID -19 Impact on Global Taxi Sector Global Taxi And Limousine Compound Annual The expected market Market Size Growth Rate (CAGR) recovery & growth for expected to decline (2021-2023) at a By Compound Annual Growth Rate (CAGR) -43.7% of From 2019 6.5% $83.0 billion To reach by 2023 To 2020 $94.4 $46.7 billion billion * https://www.thebusinessresearchcompany.com/ COVID -19 Impact on Local Taxi Sector TRIPS COVID-19 Impact REVENUE COVID-19 Impact Part 2: COVID-19 Crisis Control Measures 7 UAE Federal 01 02 Government Central Bank of the UAE UAE Cabinet * Support 100 B AED 16 B AED • Temporary relief • Six-month from the payments suspension of work of loans for all permit fees affected private • Reduction of sector companies labour and other charges to cut the cost of doing business * https://u.ae/en/information-and-services/justice-safety-and-the-law/ Roads and Transport Authority Support Public Transport RTA Financial Department Public Transport Authority Authority >100 M AED 56 M AED • Relief from plates • Waiver from • Postponement The fees for March & General Reserve Fines payment April 2020 • Postponement The fees payment 1,000 AED Total Drivers Support Dubai Taxi • Support for each 50 M AED Driver Corporation Support Total Accommodation 500 M AED Support • Accommodation 6 M AED Support for each Driver Part 3: COVID-19 Crisis Recovery Drivers Management DTC % of Drivers Availability DTC Drivers Working Hours 97.80% 98.97% 100.00% 99.87% 99.66% 95.17% 94.97% 94.69% 99.02% 94.17% 94.01% 94.07% 88.69% 88.63% 87.64% 84.52% 83.09% 82.21% 82.37% 81.34% 80.66% 74.08% 71.85% 37.61% Jan Feb Mar Apr May Jun Jan Feb Mar Apr May Jun In Duty Drivers 2019 In Duty Drivers 2020 Total Drivers 2020 Total Drivers 2019 2019 2020 Taxi Fleet Management DTC Average Daily Trip Taxi Fleet Operating Revenue 35 2 Jan Feb Mar Apr May Jun Jul Jan Feb Mar Apr May Jun Jul 2019 2020 Daily Trips 2019 Daily Trips 2020 Taxi Fleet Monitoring Operated Taxi 5,149 5,164 4,781 5,010 5,015 4,917 4,916 4,864 4,972 5,088 4,488 4,033 4,267 4,699 3,161 1,115 Jan Feb Mar Apr May Jun Jul Aug 2019 2020 Part 4- The Future for Taxi Sector in Dubai Expansion Plan Based on the Demand Forecasting Operation Expansion Plan Demand Distribution New Services Grocery Delivery Ambulance Taxi 50 Vehicles 60 Vehicles 102,391 Trips 14,918 Trips Environmental Sustainability * 10 Vehicles 128 Vehicles 2,160 Vehicles Savings %96 Savings %47 Savings %90 1.6 M Liter 14 M Liter M AED * All figures for the Year of 2019 3.4 30 M AED Digital Transformation * DTC App DTC New Identity > 200,000 Downloads > 180,000 Users The New Website > 45,000 Active Users > 2 M AED Revenues * All figures for the Year of 2019 Digital Transformation * School Transportation App Drivers/Employees App(I service) > 6,400 > 10,000 Downloads Downloads > 16 > 58 Services Services > 7,000 > 5,000 Students Requests * All figures for the Year of 2019 شكرا Thank You 15/09/2020 Recovery from a ride- hailing operator´s perspective Elia Ferrer / Sr. Manager Public Affairs FREE NOW @efetra 15/09/2020 AGENDA General remarks Safety FREE NOW focus to recover GENERAL REMARKS • Demand in Europe has dropped down to 90% in some markets • The recovery is slow • Standard trips are the ones recovering quicker • Commuting trips are still very much affected • Nightlife is also affected • Tourism and airport activities have been drastically reduced • The Ride-hailing sector has played a very important role • Public-Private collaboration is key • Safety has always been paramount for us SAFETY • Safety is paramount for the transportation industry, but COVID-19 crisis made its importance grow • Some regulators in Europe echoed measures to increase vehicle safety levels o Germany: financed partition screens in cars o Valencia (Spain): financed partition screens as well, included their installation o Madrid (Spain): approved the installation of partition screens in the cars (indefinitely) o Romania: obliged drivers to install partition screens FREE NOW FOCUS TO RECOVER Our priority is to come back to the demand levels we had before COVID-19 • Mobility allowance for employees that includes taxis and PHV o Tax free travel scheme has to expand for companies to allow their employees to choose taxi and PHV as their travel option to work • VAT reduction for taxis and PHV o Greece went from 24% to 13% VAT for airlines and transportation industry. Taxi is included • Urgently relief regulatory barriers. Some reasons why: o Restricted working hours o Restricted areas excluding public transportation o Price flexibility needed to increase demand FREE NOW FOCUS TO RECOVER Focus on the post-COVID-19 passenger • Hygiene and safety o Passenger reassurance is key to win the costumer back o Partition screens installed in the car o Constant vehicle disinfection • Pricing o VAT reduction o Flexible price regulation • Multimodal mobility o Holistic choice o Micro mobility for short-medium distances o Sustainable mobility is the way forward QUESTIONS? THANK YOU! efetra https://www.linkedin.com/in/elia-ferrer-travé-53880426/ www.free-now.com 15/09/2020 Taxi & For-Hire Industry: COVID-19 Regulatory Best Practices in North America Matthew W. Daus, Esq. 1 MATTHEW W. DAUS, ESQ. • Former Commissioner/Chair & General Counsel, New York City Taxi & Limousine Commission • President, IATR • International Association of Transportation Regulators www.iatr.global • Transportation Technology Chair, CUNY-UTRC, CCNY • US DOT University Transportation Research Center (Region 2 – NY, NJ, Puerto Rico) www.utrc2.org • City College, City University of New York • Partner & Chairman, Transportation Practice • Windels Marx Lane & Mittendorf, LLP www.windelsmarx.com Contact: [email protected] 646-261-1590 2 The International Association of Transportation Regulators 3 IATR The International Association of Transportation Regulators (IATR) is a non-profit, professional association of government transportation officials.
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