Annual th 8 Conference
'Reigniting Innovation' World Islamic Retail Banking
28 - 29 November 2016 | Dusit Thani Hotel, Dubai, U.A.E www.fleming.events Post Show Report CONTENTS
3 4 5 6
Conference Best Rated Top Highlights From In Numbers Speakers Presentations The Conference
7 8 9 10
Islamic Retail Banking Testimonials Delegate Our Thank You Awards hosted by Over The Years Summary WIRBC
11 12 13 14
Advertising & Sponsors of Partners of Past Participants Marketing Campaign WIRBC Series WIRBC Series
19 Next Annual >
www.fleming.events < Back 2 Conference In Numbers
150+ 2 30+ Attendees Days Speakers
16+ 18 150+ Participating Hour attendees at Countries Programme Cambridge IF Analytica awards
www.fleming.events < Back 3 Best Rated Speakers
Mohammad Ali Allawala Tariq Madani Dr. Muhammad Imran Head Islamic Banking – AVP – Echannels, Head of Muzn Islamic Banking, Retail Clients, Standard Sharjah Islamic Bank National Bank of Oman Chartered
Eddie Mhina, Head of Islamic Mirna Sleiman, Strategic Tamas Erni Banking – Retail Banking, Advsior, Digital Transformation Managing Partner National Bank of Advisory, Government Affairs and Loxon Solutions Commerce, Tanzania, Strategic Communications MENA AG. Research Partners, Union of Arab Banks
Rizwan Ata Rizwan Ata Group Head – Islamic Banking Group Head – Islvamic Banking Bank Alfalah Limited Bank Alfalah Limited
www.fleming.events < Back 4 Top Presentations
KEYNOTE ADDRESS: Insights into the Global Islamic Banking Market by Islamic Banks and Financial Institutions (CIBAFI)
REGULATORY ADDRESS: Innovations in Islamic banking landscape by AAOIFI
POINT OF VIEW: Fintech- the future of Retail Islamic Banking: Thought Leader’s Perspective by National Bank of Oman
GURU RETAIL BANKING PANEL Consumer Behavior: How to achieve higher cross selling and up selling
www.fleming.events < Back 5 Highlights From The Conference
Launch of Islamic Retail CEO Roundtable: Banking Awards Redefining the Islamic Retail (Organized by Cambridge IF Banking Business Mode Analytica)
Special Focus Point Of View: GURU IT Panel: Product and Process Training In Steering Islamic Retail Banking Retail Banking Technology Strategy
Annual Open Fatwa Session Smart Panel Exchange
www.fleming.events < Back 6 Our Thank You
Dear Industry Expert
Since last 8 years, WIRBC has strived to analyze Islamic Retail Banking from all possible perspectives and has built up a significant platform for knowledge sharing through key sessions presented by global C-level industry Leaders. WIRBC initiative is strongly supported by the Global Islamic Retail Banking Community and we would like to thank our esteemed advisors, speakers, sponsors and endorsing authorities for building this trust.
Kind Regards WIRBC Team
Production Marketing Welma Williams Mohor Mukherjee
www.fleming.events < Back 7 Testimonials Over The Years
“The current global crisis proves without any doubt the “(I) welcome this conference & it is encouraging to see need to explore alternatives to current conventional a conference focused on retail issues, an important and practice in money and finance based on interest! fundamental building block for the future of islamic Islamic Finance offers many oppurtunities to be finance“ explored by anybody who cares about the health and - Omar Shaikh, Islamic Finance Council UK, Executive prosperity of world economics and finance....we invite Board Member all to this promising future!“ - Sheikh Nizam Yaquby, Bahrain, Shariah Scholar
“The impressively attended event with great punctuality “The topics chosen for presentation were extremely of timing, and nicely structured sessions. “The choice relevant and informative. The chairman was especially of topics was highly relevant to current industry trends good at linking the topics and in driving the and the speaker line-up was impressive.” discussions.” - Sohail Zubairi, Dar Al Sharia Legal & Financial - Sam Guest, Eiger Trading Advisors Consultancy LLC, Chief Executive Officer
”This conference is very useful and very informative.” “Informative, productive, exchanging expertise, - Dr. Abdullah Shiham Hassan, Bank Of Maldives PLC, opening venue – boosting each other to continue our Chairman of the Board of Directors fight for the growth of Islamic banking.” - Ghinwa Jomaa, Arab Finance House S.A.L., Senior Credit Manager
www.fleming.events < Back 8 WIRBC has proudly hosted iconic Islamic Retail Banking Awards in partnership with Edbiz Consultancy and Cambridge IF Analytica. The objective of these awards was to highlight the best practices in Islamic retail banking and finance industry and celebrate the successes of institutions and individuals, with a focus on promoting social responsibility, Shari’a authenticity and commitment to Islamic retail banking and finance.
Global Islamic Finance Awards ( GIFA ) 2013
The Global Islamic Finance Awards (GIFA) are the first of their kind in the Islamic banking and finance industry. GIFA is based on an objective proprietary methodology developed by Edbiz Consulting. The objective of GIFA is to highlight the best practices in Islamic banking and finance and celebrate the successes of institutions and individuals, with a focus on promoting social responsibility, Shari’a authenticity and commitment to Islamic banking and finance. The 5th World Islamic Retail Banking Conference platformed the Gala Dinner, setting the backdrop of the Global Islamic Finance Awards.
GIFA AWARDS WAS GRACED BY:
His Royal Highness Raja Dr Nazrin Shah Crown Prince of Perak – Malaysia
presented the Global Islamic Finance leadership Award 2013 to
His Excellency Shaukat Aziz Former Prime Minister of Pakistan
Islamic Retail Banking Awards 2015
“Islamic Retail Banking Awards 2015”
Awards Dinner Hosted by Fleming.
IRBA organised by Cambridge IF Analytica aims to celebrate the achievements and recognise the contribution of individuals and institutions in the Islamic retail banking and finance industry
www.fleming.events < Back 9 Delegate Country Breakdown Summary
How did the delegates benefit?
98% 42.00% UAE 5.00% Malaysia 6.00% UK 1.50% Hungary of attendees intend to attend Bahrain Turkey again next year 5.00% 1.50% 5.50% Libya 3.00% Saudi Arabia 5.00% Kuwait 1.00% Bangladesh 5.00% Nigeria 1.00% Brunei 3.00% Oman 1.50% Czech Republic 95% 3.50% Pakistan 1.50% Palestine India Singapore of attendees would recommend 2.00% 2.00% this event to their colleagues 2.00% Jordan 1.00% Sudan 2.00% Qatar 98% of attendees stated that the conference is important to their Delegate Profile Breakdown business
92% of attendees stated that the conference brought them valuable knowledge and market insights
83% of attendees stated that the Managers conference is important to their 20.83% further professional development 20.24% C-level Executives 19.64% Head of Division 14.29% Industry Specialists 9.52% Presidents / Vice Presidents 86% 8.33% Directors of attendees stated that the 4.76% General Managers conference is a key event in the region 2.38% Senior Consultants
www.fleming.events < Back 10 Advertising & Marketing Campaign The Conference embarks on an extensive six-month advertising and marketing campaign, both online and offline.
Press & Media Advertising Direct Mail Social Media Relations The event was featured The event has attracted The event has presence on 17 hard copy over 25,000 contacts both in various social Fleming. has a team of publications and 85 that have opted in to media platforms such dedicated press and online information receive event updates. as LinkedIn, Twitter, media professionals portals, including This robust database Facebook, Google+, to manage the event‘s advertisements and was regularly contacted and Youtube which press activities ensuring editorial. through direct mailing. has attracted a good its regular local and Dedicated e-mailers number of members and international coverage. Over 50 Adverts promoting the event, its followers that engage published on print and speakers and sponsors in group discussions. online. are sent out to our media The event participants, partners and associations from speakers, delegates TOTAL VALUATION = member/subscriber list through to exhibitors $50,000 thus creating exposure and sponsors have to all relevant contact. actively contributed Supporting Associations in group discussions. and media partners Our next step in social help us to promote the media for the upcoming event by direct mails to conference is to a complete database of 1 process live feed from lakh relevant contacts. industry experts and participating members Total Relevant Contacts of the conference and ( 25,000 + 1,00,000) getting the opportunity to getting their queries TOTAL VALUATION = answered by experts $60,000 directly. TOTAL VALUATION = Event Website $25,000 TOTAL VALUATION = The event website is $20,000 exclusive and dedicated to event information, speaker updates and promotion, sponsor marketing. News articles, Online press releases and the Promotion history of the conference series are featured and Through our partners and updated on the website affiliates, the event has Telesales regularly thus attracting reached an additional tens of thousands of 270,000 online viewers A dedicated team of visitors from nearly 100 through newsletters, sales professionals countries during the six- adverts and editorial regularly contacts key month campaign features in online potential delegates to magazines, web banners update them on the latest TOTAL VALUATION = and event listings. event developments $20,000 and to secure their participation TOTAL VALUATION = $20,000 TOTAL VALUATION = $60,000
www.fleming.events < Back 11 Sponsors of WIRBC Series
RETAIL BANKING
www.fleming.events < Back 12 Partners of WIRBC Series
WIRBC offered unique opportunities to related and relevant associations, institutions and media partners to become event partner and create awareness in the industry about the upcoming conference, while benefiting through its networking and promotional reach.
Supporting Associations:
INTERNATIONAL ASSOCIATION OF FINANCIAL EXECUTIVES INSTITUTES
Islamic Finance Council Freedom of Debt-Burden
Business Media Partners:
Islamic Media Partners :
Global Horizon
Official Official Arabic Banking And Finance Official Event Business Official Event Business Broadcaster: News Broadcaster: Media Partner: Newspaper: MediaPartner:
Financial and Banking Media Partners : Media Partner - Mobile App
R The Voice of Technology and Finance in Africa www.technologybanker.com
www.fleming.events < Back 13 Past Participants
Company Name Job Title
Abu Dhabi Commercial Bank Head of Retail Assets Islamic Banking Abu Dhabi Commercial Bank Head of Islamic Retail Assets Abu Dhabi Commercial Bank Head of Product Development Abu Dhabi Commercial Bank Head of Islamic Liabilities Abu Dhabi Commercial Bank Head of Credit Cards - Islamic Banking Abu Dhabi Commercial Bank Senior VP, Head of Islamic Banking Abu Dhabi Commercial Bank Head of ADCB Islamic Banking Abu Dhabi Commercial Bank Head of Retail Assets Islamic Banking Abu Dhabi Islamic Bank Head of New Products Development Abu Dhabi Islamic Bank Head of Branch Network Division, SVP Abu Dhabi Islamic Bank Head of Strategy, Product Management & International Retail Abu Dhabi Islamic Bank Vice President and Head of the Women Banking Division Abu Dhabi Islamic Bank Branch Manager Abu Dhabi Islamic Bank Sinayia Branch Manager & Committee Member Takaful Insurance Abu Dhabi Islamic Bank SVP & Global Head of Business Banking Abu Dhabi Islamic Bank GM & Global Head of Retail Banking Abu Dhabi Islamic Bank EVP & Head of Global Wealth Management Abu Dhabi Islamic Bank EVP & Global Head of Shari’a Abu Dhabi Islamic Bank Sr. Regional Sales Officer-Direct Sale Dubai Abu Dhabi Islamic Bank Snr Regional Sales Officer, Direct Unit Dubai Abu Dhabi National Islamic Finance (NBAD) Head of Retail Division Abu Dhabi Tourism & Culture Authority Treasury Head AAOIFI Assistant Secretary General Advantage Futures Vice President – International Business Development Afghan United Bank CEO Agroinvest Bank Vice Chairman Ahli Bank S.A.O.G. GM Head of Islamic Banking Ahli United Bank Acting Deputy Chief Executive Officer Retail Banking Ajman Bank COO Ajman Bank CEO Ajman Bank GM - Retail Banking Ajman Bank Head of Credit, Risk & Compliance Ajman Bank Head of Investment Banking Ajman Bank Head of Branch Banking Ajman Bank Senior Manager - Business & Product Development Ajman Bank Senior Manager - Business & Product Development
Ajman University of Science & Technology Shariah Scholar, Assistant Professor, Islamic Finance Head, Finance Department Al Baraka Banking Group – Bahrain President & Chief Executive Al Bayan Regional Public Relation Manager Al Hilal Bank Head of Retail Banking Al Hilal Bank Senior Vice President - Branch Network Al Hilal Bank H.O. Product Development Al Hilal Bank Senior Vice President - Retail Credit Al Hilal Bank Head of Segments- Personal Banking Group Al Hilal Bank EVP-Personal Banking Group Al Hilal Bank SVP & Head of Information Technology Al Hilal Bank Head of Product Development Al Hilal Bank AVP - Area Manager, Dubai & Northern Emirates
www.fleming.events < Back 14 Past Participants
Company Name Job Title
Al Hilal Bank Branch Manager Al Hilal Bank Area Manager- Dubai Region Al Imtiaz Investment Co. Head of Sharia Control Dept. Al Inma Bank AGM - Retail Banking Al Inma Bank Head of Retail Product Development Al Inma Bank Head of Retail Assets Al Inma Bank Head , Affluent BKG Al Jazeera Finance Chief Executive Officer Al Maali Training & Consultancy Business Development Manager Al Rajhi Bank Assistant General Manager – Head of Retail Business & Innovation Retail Banking Group Al Rajhi Bank Vice President - Head of Product Development (Retail) Al Rajhi Bank Group Head of Marketing and Customer Service Al Rajhi Bank Head - Strategy Al Salam Bank Head of Main Branch Al Shamal Islamic Bank General Manager Al Wifaq VP & Commercial Manager Al-Shamal Islamic Bank -SD General Manager Alhuda Centre of Islamic Banking and Economics Manager Business support Alizz Islamic Bank Deputy General Manager Allied Bank Limited Group Chief - Islamic Banking Amonatbonk - State Saving Bank of the Republic of Chairman Tajikistan Amont Bank Head of Risk Ansar Bank Director of Internationl Dept Arab Bank for Investment & Foreign Trade Head of Islamic Banking Arab Finance House Retail Credit Manager Aseel Finance Pvt. JSC CEO Asian Banking Association Chairman of Advisory Council Asian Finance House Chief Operating Officer ASO Saving & Loans Plc Managing Director /C E O Attijarah Center of Islamic Economics Manager Marketing BAG / Recklies Management Project GmbH Managing Director Bahrain Islamic Bank GM - Retail Banking Bahrain Islamic Bank AGM Retail Banking Baicity Investments Limited Director Bakhtar Bank Deputy Chief, Islamic Banking Bank Al Bilad Chief Executive Officer Bank Al Bilad CIO Bank Al Jazira GM - Retail Banking Group Bank Al Jazira Head of Alternate Delivery Channels Bank Al Jazira Head of Retail Operations Bank Al Jazira Group Head - Shari‘ah Assurance Dept
Bank Al Khair Group Head - Shari‘ah Assurance Dept. Bank Alfalah Limited Group Head – Islamic Banking Bank Ansar Expert of Correspondent Banking Relationships Section Bank Asya CIO Bank Boubyan GM - Consumer Banking & Retail Banking Bank Eskhata Chairman Bank Indonesia Assistant Director, Department of Islamic Banking Bank Islam Brunei Darussalam (BIBD) Head Consumer Banking Division Bank Melli Afghan CEO Bank Muamalat SVP & Head of Consumer Banking Division Bank Nizwa Head Consumer Banking Division
www.fleming.events < Back 15 Past Participants
Company Name Job Title
Bank of Ceylon Chief Legal Officer Bank of Commerce & Development Chairman Bank of Maldives CEO & MD Bank of Southern Sudan Director - Banking Supervision Bank Simpanan Nasional Deputy CEO Bank Sohar DGM- Retail Banking Bank-e-Millie Afghan CFO Bank-e-Millie Afghan Chief Islamic Banking Officer Banque Misr GM & Head of Islamic Banking Sector Banque Saudi Fransi Retail Operations Head Barwa Bank-Qatar CFO BCWL AVP BenchMatrix CEO BMB Islamic UK Ltd CEO Boubyan Bank G. M Consumer Banking & Retail Brac Afghanistan Bank CEO Bunna International Bank S.C Credit Director Burgan Bank Group Chief Operations Officer Burj Bank Ltd. Group Head Consumer & SME Calyon Bank Yemen Chief Operating Officer Central Bank of Nigeria Director Central Bank of Nigeria Deputy Director Central Bank of Nigeria Assistant Director Central Bank of Nigeria Senior Manager Central Bank of Nigeria Manager Central Bank of The UAE Basel II Unit, Banking Supervision & Examination Dept CI Capital Holdings Associate Director CIMB Group Managing Director, Consumer Banking CIMB Group Investment Berhad Group CEO’s Office, CIMB Group CIMB Islamic Manager Consumer Banking CIMB Islamic Product Management CIMB Islamic Director, Product Management CIMB Islamic Senior Managing Director & Deputy CEO Commercial Bank INTL Head of Strategy & Planning Commercial Bank of Burundi Commercial Manager Commercial Bank of Dubai Head of Islamic Banking Commercial Bank of Dubai GM - Business Group Commercial International Bank Head of Retail Banking Group Commercial International Bank Head of Priority Banking Commercial International Bank Head of MIS Department Commercial International Bank CEO Consumer Banking Consumer Banking, CIMB Group Managing Director Dahabshiil CEO Dahabshil Bank International (DBI) Chief Operation Officer Dar Al Sharia (Dubai Islamic Bank) CEO Dar Al Takaful Chief Financial Officer Dawood Capital Management CEO Deloitte & Touche Director Diasoft Director Global Markets DIFC Associate Director Dubai Bank Chief Financial Officer Dubai Bank Chief Risk Officer Dubai Chamber of Commerce & Industry International Relations Senior Manager Dubai Department of Economic Development Economic Advisor (Govt. Of Dubai) Dubai Islamic Bank AVP Head of General Banking
www.fleming.events < Back 16 Past Participants
Company Name Job Title
Dubai Islamic Bank Executive Vice President; Chief of Retail Banking Dubai Islamic Bank VP Head of Business Planning & Strategy Dubai Islamic Bank SVP - Head of business Support & Controls Dubai Islamic Bank - UAE CEO Dubai Islamic Bank Pakistan Country Head Fatwa & Sharia Supervision Board Dubai Islamic Insurance & Reinsurance Co (Aman) COO Eiger Trading CEO El Nelein Industrial Development Bank Deputy GM Emerging Markets Payments EMP Regional Director, Gulf Region Emirate College of Technology Assistant Professor Emirates Islamic Bank Deputy CEO - CWM Ethical Finance Limited Director EXODUS S.A. Deputy CEO Export Import Bank Of Bangladesh Ltd. Vice President Fajr Capital Limited Managing Director Fidelity Bank PLC Branch Leader - Business Banking First Bank of Nigeria Head - Wholesale Banking Products First Community Bank CEO First Global Group Founder & Managing Director First National Bank & WesBank Islamic Finance – Former CEO Africa First Security Islami Bank Ltd Deputy Managing Director FISERV Regional Director (Risk and Compliance) French Embassy in the United Arab Emirates Financial Attache FS Partners SA President Gatehouse Bank EVP and Head of IT Ghazanfar Bank Head of Islamic Banking Global Payment Services General Manager Gulf African Bank Managing Director Gulf International Bank Vice President - Shariah Complaint Banking Habib Bank Ltd Head of Islamic Banking Hamdan Bin Mohammed Smart University Enterprise & University Advancement Hands On Banking & Leasing Consulting General Manager Hawkamah Manager Herfah Cooperative Microfinance Consultant HSBC Amanah Global Head, Shariah Affairs HSBC Bank Middle East Regional Head of Assets Huron Consulting Director ICM Capital Business Development & Marketing Manager Infrasoft Technologies Group Managing Director Institute of Business Management Associate Professor Intercontinental Bank PLC Head of Product Development & Liabilities Islamic Affairs and Charitable Department Director General Islamic Bank of Thailand Consultant International Business Islamic Bank of Thailand Advisor Islamic Bank of Thailand Senior Executive Vice President Islamic Bank of Thailand Executive Vice President Islamic Bank of Thailand Senior Vice President Islamic Bank of Thailand Vice President Islamic Corporation for the Development of the Chief Operating Officer private sector (ICD) Islamic Development Bank (IDB) Islamic Finance Council UK Executive Board Member JAJ Consulting CEO Jordan Islamic Bank Vice Chairman & CEO Kabul Bank Chief Compliance Officer
www.fleming.events < Back 17 Past Participants
Company Name Job Title
KC Finance & Investments - NG MD/CEO Kuwait Turk Participation Bank Product Development Specialist Maiwand Bank President & CEO Mashreq Al Islami - UAE CEO Mashreq Al Islami - UAE Chief Executive Officer Mashreq Al Islami - UAE Relationship Officer Mashreq Al Islami - UAE Business Manager - Islamic Banking Mashreq Al Islami - UAE Head of Personal Banking Mashreq Al Islami - UAE Head - Shari’ah Governance & Compliance Mashreq AlIslami VP & Product Head - Credit Cards MCB Bank Limited Head of Digital Banking Meezan Bank Ltd – Pakistan President & CEO Military Credit Fund - Jordan President & CEO National Bank of Kenya Chief Risk Officer National Bonds Corporation CEO Noor Bank - UAE Chief Innovation Officer Noor Bank - UAE CEO Noor Bank - UAE Deputy Group CEO Noor Bank - UAE Head of Sales Governance, Consumer Banking Noor Bank - UAE Product Manager, Consumer Finance Noor Bank - UAE Head of Unsecured Products Noor Bank - UAE Head Portfolio & Channels Noor Bank - UAE Head - Cards Acquisition Consumer Banking Noor Bank - UAE Head of Cards Palestine Islamic Bank (ISBK) Assistant General Manager Pashtany Bank President & CEO Qatar International Islamic Bank Assistant CEO Qatar Islamic Bank Acting CEO Qatar Islamic Bank GM - Business Domestic Group Qatar Islamic Bank AGM - Retail & Branches Qatar Islamic Bank Area Manager Riphah International University Lecturer Saba Islamic Bank CEO Sharjah Islamic Bank Executive Vice President, Head of Retail Banking Group Siraj Finance Chief Information Officer Sohar Islamic, Bank Sohar, Oman Head of Retail Banking & Branches Soneri Bank Limited Head of Islamic Banking Stanbic Bank Plc Head, Non-Interest Banking Standard Chartered bank Regional Head, Retail Clients, MENAP, EUROPE & Global Head Islamic Retail Clients Standard Chartered bank Global Head Islamic Banking -Consumer Banking Standard Chartered bank Islamic CVP Manager, SME Banking Standard Chartered Saadiq Berhad – Malaysia CEO Tamweel PJSC Chief Risk Officer The Saudi Investment Bank Group Head - Retail Banking The Saudi Investment Bank Head of Channels UM Financial President & CEO University Bank - USA CEO Union National Bank AVP & Area Manager, Dubai Union National Bank AVP & Area Manager, Sharjah and Northern Emirates VP and Regional Manager Dubai, Sharjah and Union National Bank Northern Emirates Vital Finance CEO World Security CEO World Security and group Security – UAE CEO and Director
www.fleming.events < Back 18 The Next Annual
World Islamic Retail
Annual Banking Conference th
9 6 - 7 November 2017 | Dubai – UAE
For sponsorship opportunities: For media partnership opportunities:
Welma Williams Manohar Bharwani Deputy Production Director Head of Marketing
Fleming. Fleming. UAE, Dubai Pune, India M: +971 5022 74194 T: +971 4609 1570 T: +971 4609 1566 F: +971 4609 1589 F: +971 4609 1589 E: [email protected] E: [email protected]
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