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IM and Presence Service Features and Functions
IM and Presence Service Features and Functions • IM and Presence Service Components, on page 1 • IM and Presence Service Feature Deployment Options, on page 5 • Deployment models, on page 7 • User Assignment, on page 9 • End User Management, on page 9 • Availability and Instant Messaging, on page 10 • LDAP Integrations, on page 13 • Third-Party Integrations, on page 14 • Third-Party Client Integration, on page 15 • IM Address Schemes and Default Domain, on page 16 • Security, on page 19 • Single Sign-On, on page 19 IM and Presence Service Components Main Components The following figure provides an overview of an IM and Presence Service deployment, including the main components and interfaces between Cisco Unified Communications Manager and IM and Presence Service. IM and Presence Service Features and Functions 1 IM and Presence Service Features and Functions SIP Interface Figure 1: IM and Presence Service Basic Deployment SIP Interface A SIP connection handles the presence information exchange between Cisco Unified Communications Manager and Cisco Unified Presence. To enable the SIP connection on Cisco Unified Communications Manager, you must configure a SIP trunk pointing to the Cisco Unified Presence server. On Cisco Unified Presence, configuring Cisco Unified Communications Manager as a Presence Gateway will allow Cisco Unified Presence to send SIP subscribe messages to Cisco Unified Communications Manager over the SIP trunk. Note Cisco Unified Presence does not support clients (Cisco clients or third party) connecting to Cisco Unified Presence using SIP/SIMPLE interface over TLS. Only a SIP connection over TCP is supported. Related Topics SIP Trunk Configuration on Cisco Unified Communications Manager Presence Gateway Configuration Option IM and Presence Service Features and Functions 2 IM and Presence Service Features and Functions AXL/SOAP Interface AXL/SOAP Interface The AXL/SOAP interface handles the database synchronization from Cisco Unified Communications Manager and populates the IM and Presence Service database. -
Presence Enabled Services
Presence-Enabled Services Improves communication efficiency by providing end users with the ability to control access to their availability and location Enhanced value remains the driving force behind Voice over Internet Protocol services This white paper addresses: • Applicable standards work • New presence-enabled services • Lucent’s plans to support presence-enabled services Contents Abstract .............................................................................................3 Introduction ......................................................................................3 Presence Framework .........................................................................4 Implementation of Presence-Enabled Services ...........................................9 Conclusion .......................................................................................11 Appendix..........................................................................................12 Instant Messaging and Location Services Overview..................................12 Glossary ...........................................................................................13 2 Abstract The need for enhanced value remains the driving force behind Voice over Internet Protocol (VoIP) services. Communications services should be accessible from many places – home, office and on-the-go, independent of the type of communication device deployed. Enhanced value means simplified, efficient communications and improved productivity. Lucent satisfies this need for value by -
Driveuc Mobility for Ios User Guide
Business Cloud Voice LOGIX Communicator for iOS User Guide Contents Getting Started....................................................................................................................................................... 5 Installation .......................................................................................................................................................... 5 Device Setting Options for Mobility ................................................................................................................. 5 Sign In ................................................................................................................................................................. 6 Mobility Feature Overview ................................................................................................................................ 7 Messages and Chat ............................................................................................................................................... 8 View a Chat ........................................................................................................................................................ 8 Add a Chat .......................................................................................................................................................... 8 Call from a Chat ................................................................................................................................................. 9 Group Chat -
TLS in the Wild: an Internet-Wide Analysis of TLS-Based Protocols for Electronic Communication
TLS in the wild: An Internet-wide analysis of TLS-based protocols for electronic communication Ralph Holz∗, Johanna Amannz, Olivier Mehaniy, Matthias Wachsx, Mohamed Ali Kaafary ∗University of Sydney, Australia, Email: [email protected] yData61/CSIRO, Sydney, Australia, Email: [email protected] zICSI, Berkeley, USA, Email: [email protected] xTechnical University of Munich, Germany, Email: [email protected] This is a preprint of the camera-ready version to appear at NDSS 2016. Last update: 19 Dec 2015. Abstract—Email and chat still constitute the majority of in 2018 [11]. As for chat, the most widely used standard- electronic communication on the Internet. The standardisation based networks are IRC group chats and the XMPP instant and acceptance of protocols such as SMTP, IMAP, POP3, XMPP, messaging and multi-user conferencing network. and IRC has allowed to deploy servers for email and chat in a decentralised and interoperable fashion. These protocols can be In their early days, email protocols such as SMTP, POP3, secured by providing encryption with TLS—directly or via the and IMAP were designed with no special focus on security. STARTTLS extension. X.509 PKIs and ad hoc methods can be In particular, authentication in SMTP was introduced a while leveraged to authenticate communication peers. However, secure after the protocol’s standardisation, initially as a way to configuration is not straight-forward and many combinations fight spam. User agents started to move towards encryption of encryption and authentication mechanisms lead to insecure deployments and potentially compromise of data in transit. In and authenticated connections gradually, using the then-new this paper, we present the largest study to date that investigates SSL 3 and later the TLS protocols to protect the transport the security of our email and chat infrastructures. -
Contents Introduction
Frequently Asked Questions (FAQ) Skype for Business (Skype4B) Contents Introduction .................................................................................................................................................. 2 Planning, Setup, and Implementation .......................................................................................................... 2 What is the Enterprise Skype for Business service? ................................................................................. 2 What features are included with each of the three Enterprise Skype for Business service offerings?.... 3 What are use cases supported by the Enterprise Skype45B service? ...................................................... 5 Will Skype for Business Online (in O365) still be available? ..................................................................... 6 Do I need to be on Office 365 to use the Enterprise Skype4B service? .................................................... 6 What is the purpose of the site survey / onboarding workbook? ............................................................ 6 What is the AT&T Migration Commitment Letter? .................................................................................. 7 Do I need to utilize the ACCOUNTS domain to use the Enterprise Skype4B service? .............................. 7 Will the AT&T Hosted Skype4B service work with Network Access Control (NAC)? ................................ 7 How will the IP phones be managed in the AT&T Hosted Skype4B service? .......................................... -
Presence Service; Stage 1 (3GPP TS 22.141 Version 7.0.0 Release 7)
ETSI TS 122 141 V7.0.0 (2005-12) Technical Specification Universal Mobile Telecommunications System (UMTS); Presence service; Stage 1 (3GPP TS 22.141 version 7.0.0 Release 7) 3GPP TS 22.141 version 7.0.0 Release 7 1 ETSI TS 122 141 V7.0.0 (2005-12) Reference RTS/TSGS-0122141v700 Keywords UMTS ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE Tel.: +33 4 92 94 42 00 Fax: +33 4 93 65 47 16 Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88 Important notice Individual copies of the present document can be downloaded from: http://www.etsi.org The present document may be made available in more than one electronic version or in print. In any case of existing or perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF). In case of dispute, the reference shall be the printing on ETSI printers of the PDF version kept on a specific network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at http://portal.etsi.org/tb/status/status.asp If you find errors in the present document, please send your comment to one of the following services: http://portal.etsi.org/chaircor/ETSI_support.asp Copyright Notification No part may be reproduced except as authorized by written permission. -
A User Study of Off-The-Record Messaging
A User Study of Off-the-Record Messaging Ryan Stedman Kayo Yoshida Ian Goldberg University of Waterloo 200 University Avenue West Waterloo, Ontario, Canada N2L 3G1 {rstedman@cs, k2yoshid@math, iang@cs}.uwaterloo.ca ABSTRACT Keywords Instant messaging is a prevalent form of communication ac- OTR, Usable Security, Instant Messaging, Think Aloud ross the Internet, yet most instant messaging services pro- vide little security against eavesdroppers or impersonators. 1. INTRODUCTION There are a variety of existing systems that aim to solve There has been much research into creating privacy-en- this problem, but the one that provides the highest level hancing technologies, especially since the Internet has started of privacy is Off-the-Record Messaging (OTR), which aims to play an essential role in everyday life. However, not many to give instant messaging conversations the level of privacy of these technologies have seen widespread adoption. One available in a face-to-face conversation. In the most recent of the reasons for this is that many of these technologies redesign of OTR, as well as increasing the security of the provide insufficient usability [8]. protocol, one of the goals of the designers was to make OTR The process of evaluating and enhancing usability is im- easier to use, without users needing to understand details of portant in order for a privacy-enhancing technology to pro- computer security such as keys or fingerprints. vide benefits to ordinary users. Since privacy is not just To determine if this design goal has been met, we con- intended for computer scientists or cryptographers, but for ducted a user study of the OTR plugin for the Pidgin in- everyone, these technologies should be accessible to the gen- stant messaging client using the think aloud method. -
Presence and IM: Reduce Distractions and Increase Productivity
Presence and IM: Reduce Distractions and Increase Productivity Table of Contents 1. Executive Summary Communications and collaboration via Unified Communications (UC) has 1. Executive Summary .............. 1 become a major tool in fostering greater productivity in the enterprise. 2. Why Care About Presence Leveraging near real-time communications such as Presence technology and and IM ....................................... 2 Instant Messaging (IM) is a goal of most enterprise users. In addition, social networks are invading the enterprise and cannot be ignored. Enterprises will 3. Avaya Presence and IM need to embrace social networks to help customers and employees Strategy .................................... 4 communicate and to improve contact center satisfaction. 4. Avaya Presence and IM The communications industry is moving toward integrating multiple forms of Product Overview ................. 5 media into one cohesive, flexible platform that a combination of disparate platforms cannot deliver. Two components of UC capabilities in this movement 6. The Avaya Vision ................... 9 are rich Presence information and Instant Messaging (IM). Both, of which, are fundamental components of the Avaya Aura® architecture and the broader UC framework. Avaya’s vision is to integrate and interoperate with other vendor’s communications capabilities for Presence information and IM outside of the enterprise network. The Avaya Aura® platform is designed to integrate with third party platforms, not to block their use. The average user has two or more communications devices and networks operating simultaneously. Presence information can be delivered about a person, organization, knowledge expert or an enterprise function. Presence and identity are the glue that connects people and collaborative experiences to drive accelerated business processes. Avaya Presence technology aggregates these devices and networks into an efficient enterprise communications solution. -
A Survey of Open Source Products for Building a SIP Communication Platform
Hindawi Publishing Corporation Advances in Multimedia Volume 2011, Article ID 372591, 21 pages doi:10.1155/2011/372591 Research Article A Survey of Open Source Products for Building a SIP Communication Platform Pavel Segec and Tatiana Kovacikova Department of InfoCom Networks, University of Zilina, Univerzitna 8215/1, 010 26 Zilina, Slovakia Correspondence should be addressed to Tatiana Kovacikova, [email protected] Received 29 July 2011; Revised 31 October 2011; Accepted 15 November 2011 Academic Editor: T. Turletti Copyright © 2011 P. Segec and T. Kovacikova. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The Session Initiation Protocol (SIP) is a multimedia signalling protocol that has evolved into a widely adopted communication standard. The integration of SIP into existing IP networks has fostered IP networks becoming a convergence platform for both real- time and non-real-time multimedia communications. This converged platform integrates data, voice, video, presence, messaging, and conference services into a single network that offers new communication experiences for users. The open source community has contributed to SIP adoption through the development of open source software for both SIP clients and servers. In this paper, we provide a survey on open SIP systems that can be built using publically available software. We identify SIP features for service deve- lopment and programming, services and applications of a SIP-converged platform, and the most important technologies support- ing SIP functionalities. We propose an advanced converged IP communication platform that uses SIP for service delivery. -
Business Communicator for Iphone User Guide
IM&P Business Communicator User Guide – Mobile 05/17/16 Business Communicator for iPhone & Android Manual Overview The Cincinnati Bell Business Communicator manual is designed to provide an overview of the most frequently utilized Instant Messaging & Presence features. Cincinnati Bell Business Communicator for iPhone and Android provides the following: Instant Messaging and Presence (IM&P) Voice Calling (Circuit Switched) Voice Calling (VoIP) - requires subscription to Premium Mobile Client Video calling - requires subscription to Premium Mobile Client Call Settings 1 | P A G E Business Communicator for iPhone & Android Table of Contents 1 Getting Started ............................................................................................................................... 4 1.1 Installation ............................................................................................................................................ 4 1.2 Sign In .................................................................................................................................... 4 2 Main Tabs ................................................................................................................................. 5 3 Contacts .......................................................................................................................................... 6 3.1 Add ................................................................................................................................................ 6 3.2 -
Micollab Engineering Guidelines
MiCollab Engineering Guidelines OCTOBER 2016 RELEASE 7.2.2 NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation. TRADEMARKS The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or others. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department at [email protected] for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer to the website: http://www.mitel.com/trademarks. Engineering Guidelines Release 7.2.2 – October 2016 ®,™ Trademark of Mitel Networks Corporation © Copyright 2016 Mitel Networks Corporation All rights reserved Table of Contents INTRODUCTION ...................................................................................................... -
Offline OTR Messaging System Under Network Disruption
computers & security 82 (2019) 227–240 Available online at www.sciencedirect.com j o u r n a l h o m e p a g e : w w w . e l s e v i e r . c o m / l o c a t e / c o s e 2 O TR: Offline OTR messaging system under R network disruption Mahdi Daghmehchi Firoozjaei a,b, MinChang Kim a, JaeSeung Song b, ∗ Hyoungshick Kim a,1, a Department of Electrical and Computer Engineering, College of Information and Communication Engineering, Sungkyunkwan University, Suwon, Republic of Korea b Department of Computer and Information Security, College of Software & Convergence technology, Sejong University, Seoul, Republic of Korea a r t i c l e i n f o a b s t r a c t Article history: Providing a secure and efficient communication system under network disruption without Received 14 August 2018 a trusted third party remains a challenging issue. To develop a secure and efficient system Accepted 26 December 2018 in such situations, we extend the conventional Off-The-Record (OTR) protocol into a new Available online 29 December 2018 protocol named offline OTR (O 2TR). O 2TR provides end-to-end security between users with- out requiring the assumption that they are persistently connected to each other. To show Keywords: the feasibility of the proposed protocol, we implemented a prototype to support O 2TR based Key management on the Gajim XMMP instant messaging platform. Our experiments showed that O 2TR can Reliability be used reliably even when the corresponding network party is temporarily broken down.