North Your new Council From 1 April 2021

www.northnorthants.gov.uk Welcome to Your new Council your new Council Common Questions

Will there be changes to bin Will opening hours change? collections or local recycling centres? From 1 April, the Council’s Customer Contact Centre, including phone lines and No. There will be no immediate offices, will be open from 9am to 5pm, changes to your collection day or Monday to Friday. The opening hours schedule, or what you can put out for of libraries, leisure centres and other collection. You can check your bin day council-run venues will stay the same. and recyclable items at www.northnorthants.gov.uk from 1 April. Will I have to restart my planning application? There are no changes planned to household waste and recycling No. Applications underway will not be From 1 April, Northamptonshire’s no longer have to go to different centres, which will continue to take affected - you will still be able to access County Council and its seven councils for different things. the same items and operate on the them and make new applications at current opening hours. District and Borough councils www.northnorthants.gov.uk Enhancements to services and will be replaced by the new North the way they are delivered will Northamptonshire Council and West Will I still have the same social Will my council tax go up? be an ongoing process, with worker? Northamptonshire Councils. modernisations introduced over the Council’s part Yes. You will continue dealing with From this date, North months and years to come. of the council tax was set in February by the staff already looking after your Northamptonshire will deliver the North Northants Shadow Authority But in the short-term, you can trust needs, and your support will not public services to the residents following a public consultation. The rates that the services you rely on - such change, unless you’re specifically told and businesses previously across , , as waste and recycling collections, otherwise. and East Northants have been served by Corby, Kettering, East your libraries and leisure centres, harmonised, which may affect how much Northamptonshire, Wellingborough social care and work on our roads - you pay. and the County councils. will continue to function as normal Your Council Tax bill will also include This change marks the beginning and without interruption. charges from the Police, Fire and Crime of a transformation that will make Commissioner and parish/town councils It’s an exciting time, and everyone at public services more efficient and so the total cost will be dependent on all North Northamptonshire Council is cost effective across the region. these factors. looking forward to making the area We will create savings by reducing an even better place to live, work and duplication - and it means that Do I need to reapply for things, relax. What happens to my housing application? residents and businesses will such as benefits, grants or licences? You will need to re-register your application No. These will continue through to the new North Northamptonshire Keyways the new Council and you will Scheme (www.keyways.org.uk). not need to make any changes www.northnorthants.gov.uk or reapply for them. For advice Existing Keyways applicants can re-register by and queries please continue to logging in with your current reference. Existing 0300 126 3000 contact our Customer Service Homes Direct applicants will need to register Please note: These new contact details will only be active from 1 April. Centre or visit our website. before submitting an application. Until then, please continue to contact your existing council. Your new North Northamptonshire Council covers the borough and districts of: Corby, , Kettering and Wellingborough. These Councils will be replaced from the 1 April by North Northamptonshire Council.

It covers an area of 348,000 residents 378 square miles

Corby East Northamptonshire

Kettering 17,350 78 businesses elected councillors Wellingborough

1 new council