Reliable Products for Your Security and Communication Needs VOLUME 30 : ISSUE 2 FEBRUARY 2018

Analog Solutions to VoIP Problems Get to Know Us! Analog (ATA) What is it? An ATA allows existing analog telephone equipment to connect to an IP network when upgrading to VoIP service. It should provide analog service that is nearly indistinguishable from public switched telephone network (PSTN) providers, unfortunately that is not always the case. Fortunately Viking offers several problem solving products that can help your ATA work with your existing installation!

Name: Jessica Schmidt

Problem: Phones or overhead paging systems not ringing Worked at Viking: 5 years

Solution: Increase the ringing voltage of your ATA What are your responsibilities? My responsibilities include setting Use a Ring Booster: up, running, and maintaining the SMT machines that place all of the RG-4 for 1 lines surface mount parts on the PCBs. RG-204 for 4 lines We also inspect and populate the RG-212 for 12 lines boards. RG-224 for 24 lines Why do you like working at Viking? From the moment I started here I admired the family-like atmosphere Problem: Paging system won’t work after switching to IP phone service at Viking. We all work hard and play hard together. Everyone in the Solution: Use a paging interface along with your ATA company values our customers, and will do what we can to satisfy Add an interface device: their needs collectively. FXI-1A Universal Paging Interface Favorite treat to share at work: RAD-1A Remote Access Device My coworkers make great guinea pigs when trying out new recipes, but my favorite food to bring is spinach and artichoke dip. Problem: Analog devices not QUESTION: What’s the main difference What do you like to do outside work? functioning due to weak ATA power between analog phone service and I spend lots of time with my family. voice over IP phone service? Solution: Boost the talk battery My nieces and nephews are my ANSWER: It’s the way the voice signals world. I also enjoy playing Texas and loop current of your ATA are delivered. The analog phone service Holdem and being on the lake - carries signals over a dedicated pair of fishing, swimming, and jet skiing. Use a TBB-1B Talk copper wires while the VoIP service “Magnolia” Battery Booster delivers these signals over an IP data Favorite Movie: network. Learn more inside ---> Favorite Quote: “Schmidt happens!” Low Loop Current Analog & VoIP Causes Alarm Panel Here’s a quick overview... Malfunction Analog Phone Service: An analog telephone is the traditional landline phone service that is still found in homes and businesses today. Also Low loop current from a VoIP ATA, cable commonly known as Plain Old Telephone company, or telco provided phone lines can Service (POTS), analog phone service allows cause some alarm panels to go into an alarm subscribers to communicate with one another. state due to very low levels at the phone when in-use. Solve this problem by wiring a How does it work? An analog telephone TBB-1B as shown below. The TBB-1B converts the voice signals into varying voltage increases the in-use voltage. levels. These levels travel as waves over the telephonetelepte line until they reach the Internal View of the TBB-1B enden destination, where the speaker Phones convertsco them back into sound. ThisTh means only one phone call can beb on the pair of wires at one time, J2 so a business usually installs several phone lines to handle

RoHS multiplem calls at once.

VoIP Phone Service: VoIP, which stands for 4: Line Out to Phone Low Loop 3: Line Out to Phone Voice over Protocol, offers phone xxxxxxxx 2: Line In Current service over an IP data network – typically the P/N: DEV: P/N: DEV: Model: xxxxxxxxx S/N: XXXXXXXX

Viking Electronics, Inc. (715) 386-8861 Viking 1531 Industrial St., Hudson, WI 54016 DOD# www.vikingelectronics.com VIKING 1: Line In Phone Line internet. While analog telephone subscribers receive a connection from their local phone company, VoIP allows for phone service via an Alarm internet connection and an account with a VoIP Panel service provider thatththat can be be locatedl oca tdted anywhere.anywh ere. How does it work?rkk? For more information on installing the TBB-1B, go to: A VoIP phone converts the www.VikingElectronics.com and search DOD 632 voice signals into digital signals. These canan then be deliveredd over the internet. The receivingceiviniving VoIP TRIVIA QUESTION phone converts these digital signals back into varying voltage levels for the speaker. Multiple VoIP phone calls can use a single internet Which American football team won the connection, saving installation costs and first-ever AFL vs. NFL World Championship, monthly service fees. This is the where it gets tricky...

which later became known as Super Bowl I? Do they work together? The short answer is no, at least not without help. When switching to IP phone service, analog Everyone who calls, emails, or in the correct answer by FEBRUARY 28, 2018 will devices (such as paging systems, door entry be entered into a drawing for a delicious systems, etc.) will not operate the same - or cheese assortment shipped from the they might not work at all. The most common Bass Lake Cheese Factory! way to fix this issue is to install an (ATA). An ATA is designed to “mimic” analog service on an IP system, which allows already installed analog devices to continue operating. Unfortunately, a typical ATA is only capable of providing the most basic version of a phone line, and many analog devices require more power to function correctly.

How can Viking help? Viking offers a selection of products that will increase ATA power and save the cost of replacing every analog device that has already been installed. Viking Product Profiles: Analog Solutions to VoIP Problems

Increase the Ringing Voltage of Your ATA with a Ring Booster

Viking’s Ring Boosters are designed to reshape and increase the ringing power of an existing analog line, PABX extension, FXS port, IP phone system analog port or any other telecom device which provides ringing. The units duplicate the incoming ring cadence, allowing compatibility with custom ringing features. te Each line is capable of ringing four 1 REN or eight 0.5 REN and does not affect normal operation of the telephone line or features, such as distinctive ring, caller ID, call waiting, hookswitch flash features, CPC signaling, etc. Viking offers four RG-4 (DOD 416) RG-204 (DOD 417) sizes to fit many different applications.

• True Sine wave ring signal output RG-212 • Boosts ring to 4 REN per line (DOD 419) • Caller ID compatible • Will not affect normal line operation • Reshapes troublesome square wave ringing RG-224 • Model RG-224 connects directly to CISCO® VG224 (DOD 418)

t Use a Paging Interface with Your ATA and Paging System

The FXI-1A provides normally open The RAD-1A remote access or normally closed relay contacts to device gives authorized activate the paging amplifier or users remote access to one connect to an external background way paging amplifiers, music source. After paging, the digital announcers, and FXI-1A automatically disconnects on other audio programs. A CPC, busy signal, silence or programmable access code adjustable timer. An electronic night prohibits access by bell over paging feature can be unauthorized users. activated from a momentary contact For more information on the closure. Power supply included. The RAD-1A answers on the For more info on the first ring and disconnects RAD-1A, search DOD 410 • Select: FXO (loop start), FXS (ring FXI-1A, search DOD 483 on CPC, call time out, or call: 715-386-8861 trip) or paging port (VOX relay) or call: 715-386-8861 silence time out, busy, or by interface mode dialing #7. Separate 600 Ohm audio and telephone line outputs • 30V talk battery for use with an FXO port or unused trunk input are provided, allowing connection to audio amplifiers, digital • 600 Ohm floating output - mutes music during page announcers, or phone systems.

Boost the Talk Battery / Loop Current of Your ATA

The TBB-1B will boost talk battery and loop current on a • Screw terminal connections single analog PABX station, CO line or VoIP ATA FXS port. for easy installation This is helpful for powering line powered devices, such as • Boost talk battery to 48V dialers and emergency phones on low voltage and/or loop • Boost loop current to 26mA current extensions and X-10 phone jacks. • Power supply included

For more information on the TBB-1B, search DOD 632 or call: 715-386-8861 Sign up for For the most UPCOMING up-to-date information: Contact Viking our email newsletter EVENTS CALL: 715-386-8861 SCAN VISIT: www.VikingElectronics.com HERE EMAIL: [email protected] : 715-386-4344 BICSI Orlando, FL Feb 5-7, 2018 Published by VIKING ELECTRONICS, INC. For CUSTOMER SERVICE, call: 715-386-8861 Enterprise Connect IT Expo To UNSUBSCRIBE, please send an email to: [email protected] Orlando, FL Ft. Lauderdale, FL Include your mailing address and we will promptly honor your request. March 12-14, 2018 Feb 14-16, 2018 © VIKING ELECTRONICS, INC. All rights reserved. PLEASE NOTE: Viking Electronics is dedicated to protecting your privacy. We will never share or sell your personal information. VIKING VIKING ELECTRONICS, INC.

1531 Industrial Street, Hudson, Wisconsin 54016 Phone: 715-386-8861 www.VikingElectronics.com PRINTED IN THE USA

Viking products are MADE IN THE USA WHAT’S just as they have been for over 49 years! INSIDE? In fact, Viking products are DESIGNED, • Discover simple MANUFACTURED, and SUPPORTED solutions to IP problems right here in Hudson, Wisconsin! • Find out who says Utilizing CURRENT TECHNOLOGY, their coworkers make good we design products that give our “guinea pigs”

customers RELIABLE QUALITY • Learn more about at an AFFORDABLE PRICE. analog vs VoIP