TRANSFORM TO PERFORM BUSINESS PROCESS MANAGEMENT

Technology-enabled business transformation In an ever changing business scenario that demands doing more with less, managing processes for improving enterprise outcomes and agility are business imperatives. As enterprise collaboration transcends geographies, engaging people, information, systems, and assets together to deliver value at the right time and right place is the way forward.

Datamaticshttps://www.datamatics.com/business-process-management/ Business Process Management Solutions help organizations drive cultural change through digitization and automation. The solutions provide tangible benefits in terms of higher process efficiency, increased compliance, complete transparency, shorter time-to-market, and customer delight.

DATAMATICS BPM CAPABILITIES

$12 BILLION 10 MILLION WORTH INVOICES PROCESSED INVOICES PROCESSED PER PER YEAR YEAR WITH 99.9% ACCURACY

1200 + 30-40% FINANCE & ACCOUNTING COST REDUCTION EXPERTS FOR F&A CUSTOMERS BPM OFFERINGS

Finance & Customer Customer Research Accounting Support Acquisition & Analytics

• Procure to pay (P2P) • Inbound, outbound chat • Referral generation • Data management • Order to cash (O2C) and email • Telesales and presales • Data preparation • Record to report (R2R) • Access to multi-lingual support • Data integration expertise • Financial planning & • Lead generation • Data visualization • Technical support (L1/L2) analysis (FPNA) • Cross-sell/ Up-sell • Data analytics • Account management • Appointment setting • Event registration

Banking Process Insurance Process Healthcare Process Retail & Management Management Management E-commerce

• New business • New business issuance • Mail room & data • Multi-lingual customer • Account maintenance • Underwriting support extraction support & service • Mortgage loans • Financial operations • Account maintenance • Inbound & outbound calls • Claims processing • Claims administration • Online publications • Policy servicing • Member & provider • Graphic design services • Outbound voice & non-voice sales

TECHNOLOGY-ENABLED BUSINESS PROCESS

TRANSFORMATION Data Interaction Between Systems Automated Intelligent Data Capture Workflow Engine

DATAMATICS AUTOMATION TOOLS

Data Sharing Data Analytics & Collaboration & BI

Data Storage Data Categorization 34 Days

INDICATIVE PERFORMANCE 24000

IMPROVEMENT FOR A 99.5% MANUFACTURING GIANT

70% 47

99% 87% 54 Days 16000 68

TAT% Accuracy Total Cycle Volume/pm Head-count Time

Cost per Invoice 150

47

DATAMATICS GLOBAL DELIVERY CENTERS

LIVONIA BURLINGTON

NEW JERSEY

NASHIK MANILA, PUDUCHERRY R

Everest Group recognizes Datamatics in PEAK Matrix™ for Finance and Accounting Digital Augmentation Suite (F&A DAS)

Gartner features Datamatics in ‘Market Guide for Finance & Accounting Business Process Service Providers 2019’

R Everest Group features Datamatics in the first ‘Finance and Accounting Digital Augmentation Suite (F&A DAS) – Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2018

Targeting productivity & improvement through process automation — CFO in the Manufacturing Industry

Great customer Experience — Head Collection Strategy Analytics & QA in the Finance Industry

Good to go with Datamatics. — Senior Executive in the Construction Industry KEY AWARDS & RECOGNITIONS

Datamatics TruBot and Datamatics TruCap+ won Datamatics recognized in the TruCap+ won Silver and People's Choice Stevie IAOP 2020 Global Outsourcing Bronze Awards at the Awards at the American 100 List of the world’s best Pacific Stevie Awards Business Awards 2020 outsourcing providers

Datamatics TruBot wins Datamatics wins the Rail Datamatics TruAI wins Gold Gold Award at the Stevie Analysis Award 2020 Stevie Award at the American Awards for Sales & for Automated Fare Business Awards® 2020 Customer Service 2020 Collection technology

ABOUT DATAMATICS

Datamatics provides intelligent solutions for data-driven Document Processing, Business Intelligence and businesses to increase productivity and enhance the Automated Fare Collection. Datamatics services global customer experience. With a complete digital approach, customers across Banking, Financial Services, Insurance, Datamatics portfolio spans across Information Healthcare, Manufacturing, International Organizations, Technology Services, Business Process Management, and Media & Publishing. The Company has presence Engineering Services and Big Data & Analytics all across 4 continents with major delivery centers in the USA, powered by Artificial Intelligence. It has established India, and Philippines. To know more about Datamatics, products in Robotic Process Automation, Intelligent visit www.datamatics.com

https://www.linkedin.com https://twitter.com/ https://www.youtube.com https://www.facebook. FOLLOW US ON /company/datamatics/ Datamatics /user/datamaticsglobal com/Datamatics/

© Copyright 2021 Datamatics Global Services Limited and its subsidiaries (hereinafter jointly referred as Datamatics). All rights reserved. Datamatics is a registered trademark of Datamatics Global Services Limited in several countries all over the world. Contents in this document are proprietary to Datamatics. No part of this document should be reproduced, published, transmitted or distributed in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, nor should be disclosed to third parties without prior written approval from the marketing team at Datamatics. website: datamatics.com | email: [email protected] 012021

USA | UK | UAE | India | Philippines