TRANSFORM TO PERFORM BUSINESS PROCESS MANAGEMENT
Technology-enabled business transformation In an ever changing business scenario that demands doing more with less, managing processes for improving enterprise outcomes and agility are business imperatives. As enterprise collaboration transcends geographies, engaging people, information, systems, and assets together to deliver value at the right time and right place is the way forward.
Datamaticshttps://www.datamatics.com/business-process-management/ Business Process Management Solutions help organizations drive cultural change through digitization and automation. The solutions provide tangible benefits in terms of higher process efficiency, increased compliance, complete transparency, shorter time-to-market, and customer delight.
DATAMATICS BPM CAPABILITIES
$12 BILLION 10 MILLION WORTH INVOICES PROCESSED INVOICES PROCESSED PER PER YEAR YEAR WITH 99.9% ACCURACY
1200 + 30-40% FINANCE & ACCOUNTING COST REDUCTION EXPERTS FOR F&A CUSTOMERS BPM OFFERINGS
Finance & Customer Customer Research Accounting Support Acquisition & Analytics
• Procure to pay (P2P) • Inbound, outbound chat • Referral generation • Data management • Order to cash (O2C) and email • Telesales and presales • Data preparation • Record to report (R2R) • Access to multi-lingual support • Data integration expertise • Financial planning & • Lead generation • Data visualization • Technical support (L1/L2) analysis (FPNA) • Cross-sell/ Up-sell • Data analytics • Account management • Appointment setting • Event registration
Banking Process Insurance Process Healthcare Process Retail & Management Management Management E-commerce
• New business • New business issuance • Mail room & data • Multi-lingual customer • Account maintenance • Underwriting support extraction support & service • Mortgage loans • Financial operations • Account maintenance • Inbound & outbound calls • Claims processing • Claims administration • Online publications • Policy servicing • Member & provider • Graphic design services • Outbound voice & non-voice sales
TECHNOLOGY-ENABLED BUSINESS PROCESS
TRANSFORMATION Data Interaction Between Systems Automated Intelligent Data Capture Workflow Engine
DATAMATICS AUTOMATION TOOLS
Data Sharing Data Analytics & Collaboration & BI
Data Storage Data Categorization 34 Days
INDICATIVE PERFORMANCE 24000
IMPROVEMENT FOR A 99.5% MANUFACTURING GIANT
70% 47
99% 87% 54 Days 16000 68
TAT% Accuracy Total Cycle Volume/pm Head-count Time
Cost per Invoice 150
47
DATAMATICS GLOBAL DELIVERY CENTERS
LIVONIA BURLINGTON
NEW JERSEY
NASHIK MUMBAI CHENNAI MANILA, PHILIPPINES PUDUCHERRY R
Everest Group recognizes Datamatics in PEAK Matrix™ for Finance and Accounting Digital Augmentation Suite (F&A DAS)
Gartner features Datamatics in ‘Market Guide for Finance & Accounting Business Process Outsourcing Service Providers 2019’
R Everest Group features Datamatics in the first ‘Finance and Accounting Digital Augmentation Suite (F&A DAS) – Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2018
Targeting productivity & improvement through process automation — CFO in the Manufacturing Industry
Great customer Experience — Head Collection Strategy Analytics & QA in the Finance Industry
Good to go with Datamatics. — Senior Executive in the Construction Industry KEY AWARDS & RECOGNITIONS
Datamatics TruBot and Datamatics TruCap+ won Datamatics recognized in the TruCap+ won Silver and People's Choice Stevie IAOP 2020 Global Outsourcing Bronze Awards at the Awards at the American 100 List of the world’s best Asia Pacific Stevie Awards Business Awards 2020 outsourcing providers
Datamatics TruBot wins Datamatics wins the Rail Datamatics TruAI wins Gold Gold Award at the Stevie Analysis India Award 2020 Stevie Award at the American Awards for Sales & for Automated Fare Business Awards® 2020 Customer Service 2020 Collection technology
ABOUT DATAMATICS
Datamatics provides intelligent solutions for data-driven Document Processing, Business Intelligence and businesses to increase productivity and enhance the Automated Fare Collection. Datamatics services global customer experience. With a complete digital approach, customers across Banking, Financial Services, Insurance, Datamatics portfolio spans across Information Healthcare, Manufacturing, International Organizations, Technology Services, Business Process Management, and Media & Publishing. The Company has presence Engineering Services and Big Data & Analytics all across 4 continents with major delivery centers in the USA, powered by Artificial Intelligence. It has established India, and Philippines. To know more about Datamatics, products in Robotic Process Automation, Intelligent visit www.datamatics.com
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