NORTH ESTERN RAILWAY

IZATNAGAR

DIVISIONAL DISASTER MANAGEMENT PLAN

YEAR 2014

DIVISIONAL SAFETY ORGANISATION

1 INDEX S.N. DETAIL Page No. CHAPTER-I 1 What is disaster 1 CHAPTER-II 3 Preparedness & resources (Non Railway & Railway) 3 Unit I, II, III & IV Golden tips of providing First Add-Priority Method 5 Check List of Safety Items of Stations 7 CHAPTER-III 8 Immediate Action by Divisional Control Office 8 Intimation of Accident-Divisional Officers 8 Intimation of Accident-Railway Doctors 9 Informing Non Railway Officials 9 Divisional Officers required to go to site 9 Supervisor required to go to accident site 10 Setting up Emergency Cells in Division 10 Duties of Additional Divisional Railway Manager 11 Manning of Divisional emergency cell in shift duty 12 CHAPTER-IV 13 Resources available – Priority I to VI 13, 14 Various Phases of Disaster Management Phase 1st to 4th 15 Instant Action Team 16 Action to be taken at Divisional H.Q. Level 17 Concept of Controlling Section–Jurisdiction of Officer Incharge & Supervisor 18, 19 Check List of Action to be Taken – Duties of Engine Crew, Guard, TTE/Train 20 Superintendent Duties of Station Master at Adjoining Station 22 Duties of Control Staff – All Branches of Control 24 Function of Disaster Management Control 26 Duties of Safety Branch 26 Duties of Operating Branch 29 Duties of Commercial Branch 29 Helping Enquiry Booths at Station – Accident details to be available, 30 Information regarding running of trains & refunds Duties of Engineering Branch 32 Duties of Mechanical Branch – ARME Headed by Sr.DME(C&W), ART Staff 32 Duties of S&T Staff 33 Duties of Electrical Branch 34 Duties of Power/Loco Branch 34 Duties of Personal Branch 34 Duties of Security Branch 35 Duties of Medical Department _ Formation of two team A & B 36 Assistance from Neighbouring Divisions 38 Delegation of power of be exercised by Officers for Disaster Management 39 Disaster Management Action Plan 41 2 Deployment of Officers and Supervisors 43 Section wise chart for requisitioning of ARMVs 44 Section wise chart for requisitioning of ARTs 45 Resources of Railway ART & ARME in Izatnagar Division 44 Location of ARTs on adjoining zone with particulars of their crane 46 Railway rescue infrastructure in Izatnagar Division 46 CHEPTER – V 47 Nomination of personnel Inspector/Welfare Inspection & their Jurisdiction 47 Section wise list of officers & supervisors of Signal & Telecom department 48 Section wise list of officers & supervisors of Power(Loco) department 49 List of Doctors with Telephones & Mobile No. 50 Details of Pomka Team A & B 51 Details of 8 NDRF Battalions 53 RPF Post & Jurisdiction 54 List of 15 trained RPF Constable for Disaster 54 DOG Squad & Bomb Disposal Squad 55 List of station where Hammals are available 56 List of stations where coolies (Porters) are available 57 List of Govt. Railway Police post (Thana) in Izatnagar Division 57 CHEPTER-VI 58 Details of BSNL Telephone no. provided at Rly station of Izatnagar Division 58 Section wise location of Ice factories in the division with contact numbers 60 Details of name of Divers, Address & Contact No. 62 List of Important Control Room Telephone Numbers 63 List of Important Telephone Numbers of Railway Officers 64 Reporting of Train Accident Telephonically to Railway Board 64 Important Official and residential P&T and Mobile Numbers of the desired 65 officers of foreign Railway for use in emergency case Telephone Number of Chief Safety Commissioner, Lucknow 66 List of section wise Medical Facilities 67 List of available Blood Bank in Division 72 List of Name & Contact No. of light/generator suppliers 73 List of section wise details of NGOs in division 74 List of Buldozers and Road crane suppliers 78 Name of places, where Helicopter can be landed 79 Available help from Military, Ari Force in division 80 List of name of station where catering and vending services available 81 List of name with contact No. of Print Media/Electronic Media persons 82 List of working contractor in Railway Izatnagar division 85 Telephone Numbers of High officials of railway board 87 Satellite Telephone Numbers 87 List of name with address & Contact no. – Labour supplier 87 List of name with address & Contact no. – Tent supplier 88 List of name with address & Contact no. – Water supplier 88 List of name with contact number of Civil officer of adjoining district of 88 Disaster Management List of important telephone number of Civil and Police Administration 89 List of mobile number of RPF/GRP/Civil Police officers in Izatnagar Division 91 3 CHAPTER-I

1.1.1. What is Railway Disaster ?

1.1.1. Disaster in the Railway context is a serious train accident or an untoward event of grave nature, either on the railway premises or arising out of railway activity in that area, due to natural or man-made causes, that may lead to loss of many lives and/or grievous injuries to large number of people, and/or severe disruption of traffic, necessitating large scale help for other Government/Non-Government and Private organisation.

1.1.2. In case of a serious accident, the administration would take a conscious decision whether the situation is to be classified as a disaster or not.

1.1.3. GM, AGM or CSO is the authorised officer to declare an untoward incident as a Railway Disaster. As soon as the accident is declared as a disaster, the concerned officers will be apprised of the same by the different functionaries in Divisional Control a detailed in para 4.1 of Chapter IV and all instructions as contained in this disaster management plan would automatically come into force and officers and staff of all departments would taken action as laid down in this book, in addition to the provisions of accident manual and other Rule Books/Manuals in use.

1.2. Disaster involving train services : The disaster may be due to following factors :-

Human/Equipment failures leading to : Collision, Derailment, Level crossing accidents at Manned/unmanned level crossings, Fire in train. Natural calamities such as : Land slide, Earth Quakes, Floods and breaches, Storm/Cyclone/Tornadoes Sabotage : Setting fire to Train/Railway installations and Railway property, Bomb blasts, placing of obstructions on track to cause disruption to traffic, tampering with railway fittings to cause accidents. Chemical : Disaster due to chemical reactions. 1.3. In many cases of accidents, Railways have been criticised for poor handling of relief measures. The main reasons for criticisms have been as under :- a. Late medical relief to injured passengers. b. Incorrect/untimely/inadequate information regarding dead/injured passengers. c. Unsatisfactory arrangements for preservation and transportation or dead bodies. d. No food or delay in supply of eatables/clean water to stranded passengers and rescue workers. e. Poor handling of emergency cells opened at stations.

4 1.4. This disaster management plan does not aim at suggesting measures to avoid disasters but, it clearly lays down various measures, which are to be taken by various railway officials in the post disaster situation. The aim of the disaster management plan is to effect.

a. Minimizing disaster effects. b. Saving lives. c. Care & concern for the affected customers. d. Proper and timely dissemination of information to public in the aftermath of disaster.

5 CHAPTER-II

Preparedness and resources :

Railways are generally self-reliant in carrying out rescue and relief operations. However mobilizing heavy causalities, occurring in remote areas, difficult terrain and/or under adverse weather condition may be necessary.

Disaster management mechanism in Railways is to be maintained at a high level of preparedness and efficiency. al resources (Men and Material including Medical, Personnel, Transport, volunteers, police and Fire services) belonging to railway and non railway both should be ensured for availability and preparedness.

Resources available in case of a major accident may be grouped with four different units, depending on the time frame within which these can be made available after an accident.

Resource Unit-I : Railway and non-railway resources available on the train and at nearby surroundings.

Resource Unit-II : Railway resources available at ARMV/ART depots and elsewhere within the division.

Resource Unit-III : Railway resources available at ARMV/ART depots and elsewhere on adjoining Zones and Division.

Resource Unit-IV : Non-railway resources available within or outside the division.

3.1. Resource Unit-I

3.1.1. On train carrying passengers following resources are available :

a. First aid box available with Guard. b. First aid box available with Train Supdt. and in Pantry Car. c. Portable telephones, Fire extinguishers in Brake van, Locomotives and in Pantry car. d. Walkie-talkie with Guard and Driver. e. Cell Phone/Mobile communications with Passengers. f. Information collected by train superintendent/Travelling Ticket Examiner about (i) Medical practitioners and (ii) Railway officers/staff travelling on the train either on duty or on leave. (iii) Passengers who volunteer their help.

6 3.1.2. Non-railway resources available nearby : a. Volunteers from nearby villages and towns. b. Transport facilities available at site or passing nearby. c. Tractor with trolleys from nearby villages for (i) Transport and (ii) Lighting up the accident site. d. Station staff and local railway administration should requisition held from non-railway sources for medical assistance, additional man power, rescue equipment, lighting arrangements, transport and fire fighting tools, divers (if required) etc, before railways own rescue team arrives. 3.1.3. Railway resources available nearby : a. Engineering, S&T, C&W and other departmental gangs/staff. b. Other resources such as Medical facilities, communication facilities etc. c. Families of gangmen and other staff residing in vicinity. 3.1.4. At Adjoining stations : a. Staff available at adjoining or nearby stations. b. Railway and non-railway recourses as given in chapter VI in this DMP. 3.2. Resource Unit-II a. ARMVs/ARTs are stable at nominated stations, The location of these resources are given in Chapter IV in this DMP. b. Railway Medical and departmental resources. 3.3. Resource Unit-III : a. Location of ARMVs/ARTs based on adjoining Zones/Davison is given in chapter IV with section wise chart in this DMP. b. Resources of men and material available on adjoining zones/Divisions. 3.4. Resource Unit-IV : a. Non railway resources available within the division given in chapter VI of these DMP. b. Non-Railway resources available outside the division. c. Air support. d. Transport support. 3.5. Authority to order movement of ARMV & ART to site : a. On receipt of information about serious accident involving causalities, ARMVs and ARTs shall be order4ed immediately. b. The decision would be taken by Chief Controller (Coaching) on duty and nobody’s would be required for ordering the same. In this regard provisions available in Para 6.04(a) of Accident Manual shall be considered adequately. c. After sounding of siren, the ARMV and ART should be run out within the stipulated target time.

7 3.6. GOLDEN TIPS OF PROVIDING FIRST AID – PRIORITY METHOD

3.6.1 Order of priority for dealing with and helping injured passengers should be as follows :-

 unconscious.  bleeding excessively  having breathing problems  grievously injured  in a state of shock  having fractures  simple injured.

3.6.2. For assessing and handling injuries, acronym DR ABC is to be followed.

(i) D-Danger Look for danger, Make sure that no further danger exists either for the patient or for the First Aider.

(ii) R-Response : Check for consciousness, Call by his/her name, slap, pinch and shake gently. If there is no response, then it means that the patient is unconscious.

(iii) A-Air Way : Clear the airway (Trachea). If patient is unconscious, then the airway may be narrowed or blocked making breathing impossible. This occurs due to several reasons. Mass food particles or foreign body in the air passage or the tongue may have sagged back and blocked the air passage.

To open the airway lift the chin forward with the fingers of one hand while pressing the forehead backwards with the other hand, now the tongue comes forward and the airway is cleared. To clear the other objects in the mouth press the Jaw, open the mouth put your fingers or a clean cloth in the mouth and clear the things. Now the air passage is clear.

(iv) B-Breathing : Check for breathing. Keep the back of your fingers near the nose of the patient. You can feel the warm air (or) keep your ear near the nose and look for the movement of chest, listen to the sound from the throat and feel the warm air from the nose.

8 (v) C-circulation : Check the pulse. Normally we check the pulse at the wrist, however sometimes it is not felt because of severe bleeding. So it is better to check the pulse at neck (Carotid pulse).

After check DRABC, there may be two possibilities.

(a) If patient is breathing, has circulation but is unconsciousness, immediately turn him to recovery position and transport to hospital.

(b) If the patient has failure of breathing and circulation then immediately start CPR (Cardio Pulmonary resuscitation) the important life saving technique in First Aid.

To revive the lungs you have to give artificial respiration by mouth to mouth (Kiss of Life) method. Lift the chin forward and press the jaw open the mouth with one hand and close the nose with other hand keep your mouth on the casualty’s mouth and blow.

To revive the heart you have to give external chest compression. the casualty should be made to lie down on a hard surface. Keep heel of the palm on the chest (Pit of stomach) of the casualty and keep the other palm over that hand and compress.

Mouth to mouth ventilation and external chest compression should be given in the ratio of 2:15. This should be continued up to the revival of life or till reaching the hospital. Once life starts, immediately turn the casualty into recovery position and transport to hospital (Recovery position or three quarter prone position means turn to one side, better to right side)

Recovery Position :

Recovery position is the safest position for unconscious patients. Normally we keep the patient in a supine position. However, in case of unconscious patients, it is a very dangerous position because the tongue can fall back and close the airway or saliva and other secretions may get into windpipe. To avoid that turn the casualty into recovery position and transport to hospital.

Sometimes, you may not be in a position to do first aid due to tense situation. In such circumstances at least turn the casualty to recovery position, which would help to save many precious lives.

9 CHECK LIST OF SAFETY ITEMS AT STATIONS

It is the responsibility of SS/SM in-charge of station to keep equipments & information complete, up dated and equipments in working condition.

1. Fire buckets: Six fire buckets must be available at each station. Three filled with water and three with loose sand. Water buckets are to be filled with water regularly.

2. Fire extinguisher: Each station should have minimum two DCP type fire extinguishers.

3. Stretcher(s) 1 No. (Minimum)

4. First Aid box 1 No. (Minimum)

5. List of Civil authorities i.e. DM, SP, Police station and GRP post with telephone numbers. 6. List of Railway Officers/Supervisors with Telephone/Mobile Numbers (Important one) 7. List of local Hospitals and Ambulance with telephone numbers.

8. Road approach route particulars from various directions.

9. List of nearest Fire brigade with telephone numbers. SS shall update and check all telephone numbers once in every 3 months.

10 CHAPTER-III

4.1. Immediate action by Divisional Control office : 4.1.1. Intimation of accident – Divisional officers : (i) In the Divisional control office, information regarding an disaster is generally received by the Section controller. (ii) In most cases the First Information Report also intimates the approximate number of coaches involved and rough estimate of the likely number of casualties (such as ‘heavy casualties expected’) (iii) Accidents involving a passenger carrying train where the first information says that heavy casualties (around 75) are expected, should prima-facie be treated as a disaster. (iv) The moment information regarding an accident involving a passenger carrying train is received in the divisional control office, the accident bell in the control room should be sounded for alerting all on duty functionaries. (v) After all on duty functionaries gather around the section control board they will be briefly informed about the accident. (vi) Each functionary will thereafter resume his position and take steps to set in motion activities required of him. (vii) Dy. Chief controller (Coaching) will first inform Hospital casualty. Then Dy. Chief Controller (Coaching) on duty will order ARMV/ART immediately. Nobody is authorisation would be required for ordering the same. In this regard provisions available in Para 6.04(a) of Accident Manual shall be considered adequate. Thereafter he will inform officers and supervisors as given below. (viii) Each departmental functionary will inform divisional officers and supervisors of his department about the accident as detailed below :-

Functionary Officers and supervisors Dy. Chief Controller (Coaching) Operating & Safety, Hospital Casualty, DRM, ADRM, Medical Electrical Control Electrical Power Control Mechanical Engineering control Engineering, Personnel, Account Test Room/S&T Control S&T, Stores Commercial control Commercial, Public relations Security control RPF

(ix) For this purpose all functionaries working in the divisional control office will have a ready list of telephone numbers (Railway BSNL and Mobile) of all officers and supervisors of their departments. (x) After Dy. Chief Controller (Coaching) has informed Hospital casulty, DRM, ADRM and Medical Doctors, he will then inform Dy. Chief Controller (Coaching) in HQ, Central control regarding the accident. 11 4.1.2. Intimation of Accident – Railway Doctors : Dy. Chief Controller (coaching) will inform the Hospital emergency of Railway Hospital regarding details of the accident. Railway doctor on emergency duty shall undertake the following :-

(i) Note down time of receiving message. (ii) Inform CMS, other doctors & Para-Medical staff and instruct them to reach the ARMV immediately. (iii) Collect necessary medical team in the hospital. (iv) Inform CMS about movement of ARMV. (v) Alert blood donors, St. John’s Ambulance brigade. (vi) Bare minimum medical team should remain in the hospital, rest of the doctors should be rushed to the accident site by ARME first and then by other fastest mode of transport. (vii) Arrange to move emergency boxes from ARME Scale-II locations to the accident site.

4.1.3. Informing Non-Railway Officials : (i) DM, SP and CMS of the district within which the accident site falls should be informed regarding the accident by the chief controller for immediate assistance. (ii) ADRM will inform the following regarding the accident.  I.G./GRP  ADG/GRP  Divisional commissioner,  Home Secretary. (iii) In case POL rake is involved then IOC/BPC/HPC officials should also be informed. (iv) In case Mail Bags of RMS are involved, then Postal Officials should also be informed. (v) Telephone numbers of all DMs, SPs, CMSs an Divisional Commissioners are available in Divisional DM Plans. (vi) Telephone Number of IOC/BPC/HPC officials are also available in the Divisional DM Plans. (vii) Telephone number of ADG/GRP, IG/GRP, Home Secretary etc of UP, Uttranchal are given in annexure.

4.2.4. Divisional Officers required to go to site : (i) All Divisional Officers required to go to accident site should proceed by the ARMV. They should not proceed by road. (ii) Road vehicles should be sent to Accident site separately. Maximum number of road vehicles should be sent to accident site from Divisional Headquarters. (iii) ARMV shall be despatched within 15 minutes by day and within 30 minutes by night after sounding of siren.

12 (iv) DRM will proceed to the accident site. ADRM shall stay back at Divisional Headquarters for co-ordination work. (v) All Branch Officers except Sr. DOM should proceed to the accident site. For this purpose, officers heading different branches within the same department are referred to as Branch Officers. (vi) The second senior most officer of each branch should stay back at Divisional Headquarters. (vii)) Of the remaining officers from each branch, a majority of both senior and junior scale officers should also proceed to the accident site. (viii) One it has become clear that the accident is a disaster, then the 80/20 rule should be followed. (a) 80% of all officers should go to the accident site and only 20% should stay back at Headquarters. (b) Similarly, 80% of all supervisory staff should go to the accident site and only 20% should stay back at Headquarters. (ix) Divisional DM Plans should also spell out the same thing for supervisors of each department. (x) Arrangements of Road vehicles to proceed to accident site, indicating alternative vehicles as well, shall be indicated in Divisional DM Plans. (xi) Arrangements of vehicle drivers including spare drivers shall also be notified. 4.2.5. Supervisors required to go to Accident Site : (i) At the divisional level 80% of all supervisors available in divisional headquarters should proceed to the accident site. (ii) All other supervisors available in the field at other stations should also proceed to the accident site. (iii) Divisional Control Office should issue a recorded control message from DRM to all Supervisors for proceeding to the accident site immediately by fastest possible means. 4.2.6. Setting up emergency cells in Divisions : (i) Divisional emergency cell shall be opened immediately after receipt of information of the accident at divisional control office. (ii) This unit will exercise control, co-ordinate and arrange supplementary assistance to the accident site. (iii) It shall function in a separate cubicle at Divisional Control Office provided with centralised communication network, hot line to the site and headquarters. (iv) Sr.DOM will be over all in charge of Divisional Emergency cell and will function as the Divisional Emergency officers for the purpose of managing relief and restoration operation from divisional level. (v) In case, Sr.DOM is not available, DOM/AOM (Movement) will be the Divisional Emergency officer. (vi) In case both officers are not available, any other officer nominated by DRM will take over charge.

13 (vii) Requirements of all departments for movement of men and materials to the accident site shall be conveyed to the divisional emergency officers, who shall arrange their movement. (viii) Timings of 2nd and 3rd special trains to be moved from each end to the accident site, carrying backup logistic support will be conveyed to all concerned beforehand. (ix) Divisional Emergency cell will maintain:  Telephone and FAX Numbers of the accident site. These should be maintained functionary wise for each functionary available in the UCC.  Similarly telephone and Fax Numbers of functionaries available in CAC should also be available with the divisional emergency cell.  Telephone and Fax numbers of Helpline enquiry booths that would have been set up at various stations on the division.  E-Mail addresses of UCC, CAC, Helpline enquiry booths & Headquarter emergency cell.  Names and phone numbers of hospital where injure3d have been admitted/shifted, along with number of patients. (x) Divisional Emergency cell will collect updated information regarding all aspects of the accident and pass on the same either telephonically or by E-Mail to :  All helpline enquiry booths within the division.  Headquarters emergency cell. (xi) Divisional Emergency officer on duty shall chronologically record all information and instructions received or given in a logbook. (xii) If necessary, similar emergency cells will be opened at other major terminals as decided by the chief emergency officer. (xiii) After relief, rescue and restoration work is completed, winding up of divisional emergency cells shall be decided by DRM.

4.2.7. Duties of Additional Divisional Railway Manager : (i) Undertake making of announcements over local TV channel and cable network for all supervisory staff to rush to the accident site. (ii) Ensure that functionaries of deferent departments in Divisional Emergency Cell carry out duties assigned to them as per Divisional DM Plan. (iii) Monitor movement of assistance from other divisions/zones. (iv) Co-ordinate with State Govt. (v) Co-ordinate with Defence and Para Military authorities. (vi) Monitor various important media channels to keep track of media reporting. Suitable corrections/clarifications may also be issued, if required.

14 4.2.8. Manning of Divisional Emergency Cell in shift duty : (i) Divisional Emergency cell shall be manned round the clock by officers. (ii) In addition to officers of the operating department, there will be officers of engineering, mechanical, S&T, Electrical, Commercial, Medical, Security and Personnel departments in the Divisional emergency cell round the clock. (iii) Divisional emergency cell will be manned by Senior scale/junior scale officers of all departments in 12 hours shift duties round the clock (8.00 to 20.00 hrs day shift and 20.00 hrs to 8.00 hrs night shift). (iv) Senior most officer of each department who is available in the division shall be on duty in the divisional emergency cell during the day shift (8.00 hrs to 20.00 hrs.) (v) Senior most officer of each department shall issue a 12 hours roster for his own departments for the night shift (20.00 hrs to 8.00 hrs) (vi) Round the clock roster of 12 hours shift duty should cover both officers and supervisors. (vii) Same officers and supervisors should be repeated each day without any change or rotation for next 4-5 days. this will maintain continuity and will ensure that experience gained on the first day can be gainfully used on subsequent days.

15 CHAPTER- IV

RESOURCES AVAILABLE

Railways is having history of being self reliant in carrying out rescue and relief operations in case of railway accidents. But with the fast development new challenges to humanity, Railway into maintained a high lust of preparedness and alertness that also with better efficiency in terms of result oriented actions. All resources (Men, Material & Machine-3 Ms) available in the horizon of place of disaster has to be mobilised irrespective of their affiliation to Railway or non- railway setup. Resources available with railway itself are designed and provided in a manner to deal with any type of accident. But there are available at different locations of geographical territory of divisional/Zonal Railways whose mobilisation from neighbouring division., HQ and neighbouring Railways may taken time being available as far apart places and DISASTER can not wait for these resources to be mobilised from within Railways setup i.e. in house capacity only. Mobilisation for non Railway resources in case of major accidents involving heavy casualties, occurring in remote areas, difficult terrain and for under averse weather condition may be necessary. Depending upon the reaction time of these resources i.e. time frame within which these can be made available after a disaster/accident these can be grouped/priority in to different categories. These are as follows :-

(a) On board facilities available in Passenger Trains. Priority-I Man Power. Driver, Assistant Driver, Guard, TTE, Train supdt. AC attendant, AC Mechanic, Railway Staff travelling on the train – either on duty or on leave, Passger who volunteer their help.

Material :  First Aid Boxes available with Guar, Train Supdt, in Pentary Car.  Portable Telephone in brakevan with Guard and in locomotives with driver.  Walkie-talkie with Guard and Driver  Fire Extinguishers in brakevan, locomotive and in AC coaches.  Cell phones/mobile communications available with driver, Assistant Driver, Guard, other Railway Officer/Staff and Passengers.

(b) Facilities available in nearby vicinity :

(i) Railway  Staff available at adjoining stations  Engg., S&T staff working in nearby areas  Medical facilities available at adjoining stations  Families of gang men and other staff residing in the vicinity and at adjoining stations. 16 (ii) Non-Railway  Medical facilities available in nearby vicinity – as per details available at adjoining stations  volunteers from nearby villages and towns  Transport facilities available at site are passing nearby  Tractor with Trolleys from nearby villages for :  Transport of injured passengers to nearby hospitals.  making availability of lighting arrangements  bringing fire-fighting tools  bringing rescue equipments to site  for transportation of any other material to site

Priority-II

Resources available within sub-division/controlling section of site of occurrence

The concept of controlling section as detailed in chapter IV page No...... is involved primarily to provide quickest possible help to injured passenger by railway administration within GOLDEN HOUR period. As the officers and supervisors posted at various places within controlling section are essentially first responders (FR) from railway side who will move swiftly to site under the guidance and direction of divisional officers and divisional emergency cell.

This group of resources comprises mainly railway officers and supervisors available within 40-50 Kms. of site of occurrence and who can be directed to site and report there essentially within one hour of time of occurrence of accident so that they can arrange to provide medical help to all injured persons so as to minimise the loss of human life.

Priority-III

Resources available within Division.

 ARMVs/ARTs are stabled at nominated station. the location of these resources are given in chapter-IV.  Railway medical and departmental resources.  Non-Railway resources available within division as listed below :-

Priority-IV

Resources available in adjoining division, Zonad HQrs and adjoining Zonal Railway

 Location of ARMVs/ARTs with 140 T crane based on adjoining division/zones are given chapter-IV. 17  Section wise chart of which ARMV/ARTs to be requisitioned from adjoining division/zone is given in Chapter-IV.  All other recources available in adjoining division and adjoing zone are mentioned in their respective DM Plans. Copies of DM Plan of Agra/NCR, MB/NR, LJN/NER, LKO/NR is available with divisional control office.

VARIOUS PHASES OF DISASTER MANAGEMENT

Phases- I :

In the period immediately after the accident, the following action has to be taken on war footing by Railway Officials/officers.

First Responder : i) Guard, Driver, Conductor and TTEs. etc. must pass on the information quickly to the nearest station or to control, about the accident. Being trained in first aid, they should simultaneously render every possible medical aid to injured people. ii) Senior most officer travelling by the affected train, whether on duty or on leave shall take charge at site. iii) All Railway officers and staff available on train must report to the Guard and work as per the directions of senior most officers. iv) SMs of the adjoining stations must inform Control about the happening. v) Nearby villagers, local police will also be a first responder and will help stranded passenger.

Phase- II :

Disaster management emergency cell will immediately came in action in the leadership of ADRM with Sr.DOM and other Branch 2nd command officer will remain in control.

ADRM will coordinate with Civil authority and NDRF & Military as per requirement of the site of accident.

2nd Command officers if required at site, ADRM should sent accordingly

Instant Action Team of different department and establishing unified command centre from where DRM will give the direction to different wing of officers.

18 Phase- III :

Assistance of NDM/NDRF to handle Railway related disaster

Requisitioning NDRF in time of disaster, Division has to approach Railway Board who will request NDMA to direct NDRF Battalions to proceed to site. (Vide Railway Board letter No. 2003/Safety(PM)/1/6/3 dated 09.11.2009)

Phase- IV : (Arrival of Relief Train).

Phase-II begins with the arrival of relief train. The senior most officers who reach the site first become the 'Accident charge (site)'. All staff and officers work as per the directions of the Officer in charge (site).

Site organization:

- Medical relief camp - Security of luggage - Clue preservation - Relief Rescue and Restoration - Coordination with civil & press - Liaison with control - Communication- STD phones, walkie-talkies - Lighting arrangements

- Commercial - information booth, Arrangement of Food and Water, evacuation of passengers including road vehicle, payment of ex-gratia etc.

The medical team reaching the spot must comprise of adequate number of doctors and staff.

The senior most Doctor & Officer at site should have all details about dead/injured and hospitals where they have been sent.

19 Instant Action Team i) Medical Medical Relief and transportation to hospitals ii) Commercial 1.Cateering-food and drinking water iii) Commercial & Security of luggage RPF iv) Operating Liaison with Control and arranging logistics including shunting. v) S&T Establishment of communication and free telephone booths vi) Mechanical Relief operations including rescue and re-railment, and preservation of clues. vii) Electrical Lighting arrangement viii) PRO Liaison with Media, Press & Civil administration.

Arm Bands: Rescue team members must wear armbands and jackets. Armband for doctors should bear a red cross.

Cold cutting: Extreme care must be exercised while tackling damaged coaches. Cold cutting equipments should be used on coaches with passengers to avoid burns to passengers by use of flame cutting.

Handling dead/Injured: i) Dead body should be handled with care and respect. ii) Cover dead bodies with white shrouds, which should be available in ARME. iii) Expeditious issue of death certificate. iv) List of dead and injured must be passed on from time to time. v) A photographer should take colored photographs of the dead and injured.

Free food, drinking water, tea etc.: Food and clean drinking water must be rushed from the nearest source. Free food and beverages must be supplied.

Correct picture to media: Press and other media should be given correct picture in time by PRO.

20 ACTION TO BE TAKEN AT DIVISIONAL HQ LEVEL - Opening up of special enquiry booths at originating, terminating and en route stations. - Furnishing updated position of dead, injured and evacuated passengers. - Phone numbers should be relayed through TV, Radio and press. - Arrangement for issue of free railway passes for relatives. - Make arrangement for evacuated passengers to be sent to destinations. Transport vehicles can be hired. - In case of major disaster, DRM can requisition helicopter/Aeroplane. - Press should be briefed properly and quickly. - Hq/Board should be advised quickly. Phase-V: (Handling Injured Passengers) Phase-III mainly refers to dealing with injured passengers. Following action must be planned- i) Relief trains clearing injured or stranded passengers must get overriding priority. ii) Road vehicles can also be arranged for stranded passengers. iii) List of injured, hospital-wise, should be conveyed to all concerned. iv) Ex-gratia payment should be arranged. Phase-VI: (Restoration of Traffic) Without affecting the relief operations, restoration of normal traffic should be planned and acted upon. Restoration of passenger services gives a sense of normalcy besides, providing means to relatives of victims to visit and attend to them. CONCEPT OF CONTROLLING SECTION; The officer in charge of nominated "Controlling station" should immediately on receiving information of an accident, reach the site with suf