EDITION 2019/2020

www.CareersinPoland.com

TABLE OF CONTENTS: Publisher: MBE group Sp. z o.o. Ul. Kraszewskiego 10/3 Editorial ...... 4 30-110 Kraków, Poland Accenture Operations invitation ...... 5 Find your language ...... 6 Sales inquiries: The new expats [email protected] The expat factor ...... 10 Editorial team: In pursuit of happiness ...... 12 Editor-in-Chief: Open road, open mind ...... 14 Joanna Czarnecka A woman’s place is abroad ...... 16 Project Manager: Agility at work: a look into ArcelorMittal BCoE IT department.. 18 Szymon Książkiewicz Working at Accenture Operations ...... 22 Student organisations ...... 24 Articles: Joanna Czarnecka First steps Design & DTP: Krzysztof Kemski Legal stay in Poland ...... 28 Working in Poland...... 30 Cover design: Accommodation ...... 32 Krzysztof Kemski Bank accounts ...... 34 Photo: Healthcare ...... 36 Piotr Adamski, Communications ...... 38 Gabriel Smogorzewski Means of transport...... 40 Makeup: Polish language...... 42 Martyna Ciapa Polish cities...... 44 Prices of food & services ...... 46 Bank holidays in 2020...... 48 The Editorial Team is not responsible for Company presentations any content of employer presentations and advertisements as the staff is not liable for ArcelorMittal Business Center of Excellence ...... 50 contributors’ opinions. The Editorial Team does EcoVadis ...... 52 not return unsolicited materials and it reserves Shell Business Operations ...... 54 the right to edit the submitted texts. The Arla GSS / BNP Paribas Securities Services...... 55 accuracy of the legal advice is neither warranted nor guaranteed. No part of this publication can Becton Dickinson / Elavon ...... 56 be used or published without the publisher’s Goldman Recruitment / H&M Customer Service Center ...... 57 consent. All data was collected in April- Honeywell / Qatar Airways ...... 58 September 2019 unless stated otherwise.

Careers in Poland 2019/20 www.CareersinPoland.com 3 Cover illustration by: Krzysztof Kemski

Dear readers

We are proud and excited to finally unveil our market. We have strived to provide you with As depicted on our cover this year, moving to brand new look – one that we have settled the most relevant and reliable information a foreign country is all about building bridges, on after months of creative brainstorming, on the fast-evolving business services sector, between people and their cultures. It may intense discussions and, above all, hard which has attracted a growing number of seem like a daunting task at first and you work. This year marks the fifth anniversary foreign employees to Poland. However, will surely miss your home country – let the of our launch and it seemed like a fitting never before have we focused on expats memories of it be reflected by the padlocks on the bridge. You will always carry them time to refresh our visual identity. Our aim themselves. This year, it is time to reflect on with you as you move towards your desired was to create a clean yet distinctive design your motivations and career goals, to explore destination. with a more modern feel. Most importantly your potential and to see how your unique however, we wanted it to be enjoyable and skills can be best put to use in today’s and We hope to help you build a bridge to easily recognizable to our readers. We really the future job market. If you are still planning exciting new opportunities in Poland. hope that we have achieved this goal and that your move to Poland, we encourage you you like the outcome as much as we do. Happy reading! to look for inspiration in the stories of six For the past five years, the Careers in Poland talented people from Accenture Operations team have made their best efforts to help Poland, who decided to take the leap and Joanna Czarnecka you gain valuable insight into the Polish job progress their careers in our country. Editor-in-Chief

Get in touch with us via:

[email protected] www.facebook.com/careersinpoland

www.CareersinPoland.com www.instagram.com/careersinpolandcom

4 Careers in Poland 2019/20 www.CareersinPoland.com Dear readers

With immense pleasure, I invite you to the Accenture Operations. No matter who you all came to Poland for different reasons, new edition of Careers in Poland powered by are or where you come from, if you have but all found their place at Accenture Accenture Operations. I hope that this guide a sense of belonging and are valued by your Operations. Check exciting stories and explore and stories of Accenture people will become employer for contributions, perspectives opportunities waiting for you too. Do you want an inspiration for you to build your own and circumstances, you will be empowered to make Poland your place? Get inspired! professional experience in Poland. to innovate more. Therefore, Accenture Enjoy. The business services sector is one of the is committed to championing a culture of most dynamically developing industries in equality. We have created a place where our Poland. Over the years we have strived to people are empowered to be at their best, both make Poland an attractive place for global professionally and personally, staying authentic players and investors who want to develop and themselves. their business right here. The growth of It all comes down to a perfect mix of culture, the industry is possible thanks to both training and opportunities. At Accenture Edyta Gałaszewska-Bogusz new investments that were located largely Operations, we all have a fantastic chance in many Polish cities and the consistent to learn different cultures as we experience Managing Director employment growth within existing centers. diversity every day. We would not be the Accenture Operations Poland The sector gives an opportunity to join same place without our people of numerous a truly multinational environment. nationalities building the culture of respect, Find out more about Accenture passion & purpose and innovation. Accenture Operations is present in Poland, Operations on pages 22-23 in Warsaw and Cracow. More than a third We also care about the work environment. and on the website of the company’s employees are foreigners, Our innovative, environmentally friendly www.accenture.pl/en which creates a veritably international group and comfortable offices allow our people from different countries and cultures to find with a unique multicultural atmosphere. Our To apply to Accenture Operations colleagues come from around 70 countries a common language, to learn, work and grow and serve Accenture clients in nearly 30 together. Innovations can only arise in such go to: CareersinPoland.com/ languages. an environment. employer/accenture-operations The culture of Inclusion & Diversity enables This time, I would like to invite you on www.careers.accenture.com us to work with colleagues of different a journey, where you will discover six stories backgrounds and coming from all around the of our Accenture colleagues. Curiosity, world, which is one the main advantages of development, coincidence or love – they

Careers in Poland 2019/20 www.CareersinPoland.com 5 Find your language and check which companies in Poland are looking for you!

� ENGLISH � CZECH � FRENCH • All companies presented • ArcelorMittal Business • ArcelorMittal Business in this guidebook are looking Center of Excellence p. 50 Center of Excellence p. 50 for employees who are fluent • Becton Dickinson p. 55 • Arla Global in English. • Elavon p. 56 Shared Services p. 55 • H&M Customer • Becton Dickinson p. 55 � Service Center p. 57 • BNP Paribas ARABIC • Shell Business Securities Services p. 56 • Shell Business Operations p. 54 • EcoVadis p. 52 Operations p. 54 • Elavon p. 56 � • Goldman Recruitment p. 57 DANISH • Honeywell p. 58 � BULGARIAN • Arla Global • Shell Business • H&M Customer Shared Services p. 55 Operations p. 54 Service Center p. 57 • EcoVadis p. 52 • Shell Business • Shell Business Operations p. 54 Operations p. 54 � GERMAN • ArcelorMittal Business Center of Excellence p. 50 � CHINESE � DUTCH • Arla Global • EcoVadis p. 52 • ArcelorMittal Business Shared Services p. 55 Center of Excellence p. 50 • Becton Dickinson p. 55 • Arla Global � CROATIAN • BNP Paribas Shared Services p. 55 Securities Services p. 56 • H&M Customer • Becton Dickinson p. 55 • EcoVadis p. 52 Service Center p. 57 • BNP Paribas • Elavon p. 56 • Shell Business Securities Services p. 56 • Goldman Recruitment p. 57 Operations p. 54 • Elavon p. 56 • Honeywell p. 58 • Honeywell p. 58 • Shell Business • Shell Business Operations p. 54 Operations p. 54

� HUNGARIAN � FINNISH • Becton Dickinson p. 55 • Arla Global • Elavon p. 56 Shared Services p. 55 • H&M Customer • Goldman Recruitment p. 57 Service Center p. 57 • Shell Business • Honeywell p. 58 Operations p. 54 • Shell Business Operations p. 54

6 Careers in Poland 2019/20 www.CareersinPoland.com Are you fluent in any other language? Remember to visit our website www.CareersinPoland.com/jobs regularly. We post new job offers every day!

� ITALIAN � PORTUGUESE � SLOVENIAN • ArcelorMittal Business • Becton Dickinson p. 55 • Shell Business Center of Excellence p. 50 • EcoVadis p. 52 Operations p. 54 • Becton Dickinson p. 55 • Shell Business • BNP Paribas Operations p. 54 Securities Services p. 56 � SPANISH • EcoVadis p. 52 � • ArcelorMittal Business • Goldman Recruitment p. 57 ROMANIAN Center of Excellence p. 50 • Honeywell p. 58 • H&M Customer • Arla Global • Qatar Airways p. 58 Service Center p. 57 Shared Services p. 55 • Shell Business • Becton Dickinson p. 55 • BNP Paribas Operations p. 54 � RUSSIAN Securities Services p. 56 • ArcelorMittal Business • EcoVadis p. 52 � JAPANESE Center of Excellence p. 50 • Elavon p. 56 • EcoVadis p. 52 • Becton Dickinson p. 55 • Goldman Recruitment p. 57 • EcoVadis p. 52 • Honeywell p. 58 • H&M Customer • Qatar Airways p. 58 � NORWEGIAN Service Center p. 57 • Shell Business • EcoVadis p. 52 • Shell Business Operations p. 54 • Elavon p. 56 Operations p. 54 • Goldman Recruitment p. 57 • Honeywell p. 58 � SWEDISH � SERBIAN • Arla Global • Shell Business Shared Services p. 55 � POLISH Operations p. 54 • Becton Dickinson p. 55 • ArcelorMittal Business • EcoVadis p. 52 Center of Excellence p. 50 � SLOVAK • Elavon p. 56 • EcoVadis p. 52 • Goldman Recruitment p. 57 • H&M Customer • Elavon p. 56 • H&M Customer • Honeywell p. 58 Service Center p. 57 • Shell Business Service Center p. 57 • Honeywell p. 58 Operations p. 54 • Shell Business • Shell Business Operations p. 54 Operations p. 54 � TURKISH • H&M Customer Service Center p. 57 • Shell Business Operations p. 54

Careers in Poland 2019/20 www.CareersinPoland.com 7 The new expats

The new expats The next generation of workers in Poland

8 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

The expat factor …...... …………………...……………...…………...... 10

In pursuit of happiness ..……………….………...…………...... 12

Open road, open mind ………...... ………………………………...... 14

A woman’s place is abroad ...... ………………………………...... …………16

Agility at work (ArcelorMittal BCoE) …………………………………….…...... 18

Working at Accenture Operations ...... 22

Student organisations ...... ………………………………………………...... 24

Careers in Poland 2019/20 www.CareersinPoland.com 9 The new expats

The expat factor

It was not long ago that the term “expatriate” would usually refer to an employee sent on a long-term overseas assignment by their parent company. Accompanied by their immediate family, the professional would be relocated for several years and entrusted with a mission to oversee the company’s foreign subsidiaries. This traditional expat model, though by no means extinct, seems no longer prevalent in this day and age.

As noted by the European Commission, assignments or even self-initiate their NEW SKILLS “Today, migration is characterised by relocation to another country. Although mixed flows and mixed motives” (EPSC, most moves tend to be motivated by better It is an obvious cliche that travel broadens 10 Trends Shaping Migration, 2017). The career prospects, aspects such as personal the mind but the timeworn maxim can last two decades have seen a rise in several development or intercultural experience hardly be denied. Irrespective of its form new types of migration, some of which have also come to the fore. In HSBC’s 2017 or purpose, each relocation offers unique have been spurred by the ever-expanding Expat Explorer report, two in five surveyed exposure to other workplace cultures, global marketplace and the arrival of expats declared they were seeking new viewpoints or novel concepts, to which new generations of employees. While it challenges abroad, whereas one third of the young seem particularly responsive: remains true that each person’s experience respondents hoped to improve the quality “The experience of working or simply is different, the development of certain of their life. In a candidate – driven labour living in a different country always leaves tendencies have become apparent. market, employees appear to be more open its mark,” observes Justyna Sarnowska, to exploring new career paths and searching a sociologist and coordinator at the Youth NEW OBJECTIVES for employers that align with their interests Research Center of SWPS University. and values – even if said employers operate “Regardless of whether we become part of Today’s technology savvy, flexible in foreign markets. Understanding the a diverse or a more homogeneous working professionals have proved to be more impact of this change is key for today’s environment, we are given a chance to mobile than any generation before and businesses – but so is embracing all the come into contact with some norms, values hence more willing to undertake overseas opportunities that come along the way. or perspectives which are unlike our own. In

10 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

terms of cultural exchange, young people it seems safe to assume that the human today’s generation of expatriates: “Poland are like sponges: having little or no prior factor will never be outdated. has the potential for further economic experience on the job market, they start and social growth, which means young as blank slates and absorb everything that A NEW DIRECTION newcomers are given an opportunity to is happening around them. The knowledge contribute to the country’s development. then serves as a basis for their future As the world becomes increasingly The idea that they can learn and create an professional activities”. interconnected and accessible, younger impact in a new place, acts as an additional generations of workers seek new incentive to relocate.“ New generations With that reflection comes another destinations for professional and personal of employees, whether foreign or native- thought: how can such cultural observations growth. Over the last decade, Poland born workers, always bring their own sets and human interactions be translated has seen a considerable rise in foreign of values to the workplace. Nowadays, into career-related skills or competencies employees, drawn by the country’s stable young professionals are more likely to relevant to the person’s professional economic growth, safety and one of prioritise a sense of purpose and satisfaction development? Fluency in foreign languages the lowest unemployment rates in the derived from a job over a single-minded is, without doubt, indispensable in today’s European Union. While the great majority pursuit of a career. The Polish labour job market but our expert points to other of residence permits are invariably issued to market can, however, accommodate the valuable abilities, shaped by the experience citizens of Poland’s neighbouring countries needs of different job seekers, including of working abroad – such as self-reliance or – most notably Ukraine and Belarus – the most career-minded individuals. The resourcefulness: “It is worth emphasizing there has been an observable increase in country’s business landscape is being that the great majority of young people who young employees from various other parts shaped by modern, innovative organisations, are just beginning their relocation process of the world, including Western European performing ever more advanced business are not fully aware of all the challenges countries. According to the data published processes or paving the way for cutting- they are about to face. Therefore, it is vital by the Polish Office for Foreigners, most edge solutions. It is noticeable that the rise that they learn to be independent and responsible while adjusting to the new surroundings, where they cannot rely on their parents’ help anymore”.

However, in order to Poland has the potential for further economic The expat factor familiarise oneself with another and social growth, which means young newcomers country’s ways and habits, it are given an opportunity to contribute to the is first necessary to engage in intercultural communication, country’s development thus building skills which are of critical importance in today’s multinational organisations: “Other competencies are related Justyna Sarnowska, PhD to the person’s adaptability to a Youth Research Center, SWPS University new environment and ability to cooperate with people of various cultural backgrounds. Those who have experienced working abroad, tend to EU citizens who apply for residence permits of the KPO industry (Knowledge Process be more empathetic towards others and in Poland come from Germany, Italy and Outsourcing) has prompted a growing need show better understanding of people’s the United Kingdom. The immigration flow for highly skilled professionals, foreign actions and behaviour, often influenced by has not gone unnoticed and, as reported nationals included. Indeed, as indicated different cultural contexts,” says Justyna by the Polish Social Insurance Institution by the Polish Ministry of Investment and Sarnowska. (ZUS) in 2018, the number of EU nationals Economic Development, the demand for covered by the social security scheme in expat workers in Poland is bound to grow As we move towards an increasingly Poland has doubled in the last ten years. successively in the coming years. Similarly AI driven world, it is the soft skills Thus, a question arises: what motivation to other European countries, Poland will such as empathy, cultural awareness can be ascribed to this group of employees, face a decline in the working age population or social intelligence that add human whose reasons for relocation cannot be and it is estimated that in 2030, around value to performed tasks and processes. explained in economic terms? Naturally, four million job vacancies may be left International relocation usually requires the role of Poland’s flourishing and fast unfilled. It becomes evident then that in stepping outside one’s comfort zone, which evolving business services scene, which order to meet future market demands, in turn accelerates the acquisition of said brings together professionals of various Poland will need to respond to the changing competencies. In a constantly changing nationalities, should not be overlooked expectations of young expat workers and labour market, making projections about in the discussion. However, Justyna provide them with the necessary scope for future jobs resembles gazing into the crystal Sarnowska mentions another important continued growth, thus leading to their ball of technology trends. Nevertheless, factor which seems to resonate with professional and self-fulfilment.

Careers in Poland 2019/20 www.CareersinPoland.com 11 The new expats

In pursuit of happiness

Finding a fulfilling job in a new country is key to ensuring a happy expat life. In fact, new generations of employees are increasingly interested in overseas work opportunities and willing to move abroad in search of their dream jobs. Employers on the other hand, strive to meet candidates’ expectations and retain their best talent in today’s competitive market. In simpler terms – their aim today is to keep employees happy.

“Pleasure in the job puts perfection in the budget air travel is accessible to virtually people tend to choose the option they think work” – the idea that satisfaction leads anyone. will make them or their families happiest.” to better job performance was already The report indicates that in most cases proposed by Aristotle over two thousand SEARCHING FOR QUALITY expats eventually succeed in achieving years ago. Yet a lot of employees today their initial goal: “By comparing migrants would have trouble associating the words However, it should be noted that the to matched potential migrants and stayers “joy” or “happiness” with any work-related majority of expatriates do not move without migration plans, we estimate activities. Until very recently, office abroad solely in search of better career that migrants across the globe evaluate work was perceived mostly in terms of opportunities, but an improved quality the quality of their lives on average 9% economic necessity, rather than a means of life. According to the 2018 World higher following migration.” (Sustainable to personal fulfilment. This approach seems Happiness Report, most migrants focus Development Solutions Network, World to be changing with today’s competitive on what may be perceived as “the pursuit Happiness Report, 2018). Considering candidate market and new generations of of happiness”: “Voluntary migrants the amount of time an average person employees, bringing their own ideas and mention a variety of motives for migration, spends at work during their lifetime, it expectations to the table. The shift towards including economic gain, career or study seems worth pondering how a company’s an employee-centred workplace has been opportunities, living closer to family, or culture can affect the employee’s wellbeing further fostered by socio-demographic a more livable or suitable environment and, in consequence, how it can shape the factors – an ageing society, leading to (e.g., more religious or political freedom). migration experience – or in other words, a decline in working age population, On the most general level, however, the level of happiness – of its foreign coupled with an ever increasing global these concrete motives are different ways workers. mobility. Moving abroad in search of work migrants attempt to improve their own has become easier in the technology-driven or their families’ lives. Empirical research RECIPE FOR SUCCESS world, where expats can remain in daily shows that, when making important contact with their families at home and decisions such as migration decisions, most When browsing Polish job offers, one might

12 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

be left with the impression that everything 1. Purpose: willingness to achieve of humour and sharing laughs with has already been invented in terms of professional goals or a sense of them (31% of answers); employee perks and benefits. Sports cards, enjoyment derived from one’s work; 3. Passion for my work (28% of answers); access to private healthcare services, 2. Social: friendly work environment, 4. Positive feedback and appreciation subsidised language courses, postgraduate positive relationships with co-workers coming from my co-workers and the studies or professional training are gradually based on mutual kindness, honesty manager (24% of respondents); becoming standard for Polish employees. and openness as well as trust; 5. Joy of completing a task (18% of Some job advertisements may also list 3. Financial: a sense of stability and respondents). a company car, an employee pension financial security, receiving adequate scheme, a holiday plan or even flexible remuneration; It seems then that tolerance, sense of work arrangements and additional days 4. Community: a sense of collectivity humour, passion and a dash of praise make off. Today’s modern workplaces provide and taking pride in one’s workplace; for a true – and universal – recipe for “recreational spaces” or special relaxation 5. Physical: good health condition and success. areas, where employees can unwind for energy to perform daily activities. a little while and recharge their energy levels before returning to work – the popular chill-out zones for example, are designed to help workers relax, clear their minds ARE YOU THE NEXT HAPPINESS OFFICER? and collect their thoughts. A brief moment of peace and quiet provides much needed relief from The latest workplace trends have given rise to a new job category the bustling open-plan offices, where the constant hum of – the CHO: Chief Happiness Officer. While the idea may still voices may sometimes resemble be met with confusion or a certain dose of scepticism, the new the buzz of a beehive. Some companies go a step further, role seems to be rapidly growing in popularity – both in Poland introducing “nap rooms” for those and abroad. What are the duties of a CHO? It all depends on in need of a short power nap, the company. Some happiness officers are put in charge of their mini-gyms or office gardens and terraces – these in turn, add a company outings, celebrations and team-building events, others refreshing touch of nature to the take a more psychological approach, helping employees manage otherwise urban surroundings. At the same time, more employers stress and anxiety levels. take their employees’ family responsibilities into consideration. Workplace facilities such as an on-site childcare centre, kindergartens or Although only a small percentage of POLISH TAKE ON HAPPINESS a private space for nursing mothers help employees are lucky enough to thrive working parents transition back to work in all five areas, it is worth aiming for What is the Polish opinion on well-being at from parental leave, relieve stress and a sense of well-being at work. Employee work? According to the HRM Institute’s reconcile their professional and family lives. satisfaction leads to increased productivity, report, as much as 93% of Polish employees A comfortable salary, benefits or amenities engagement and ultimately better company agree that happiness in the workplace may seem like a guaranteed recipe for performance. In addition, employees who matters to them. The majority of Poles success to many employers. But are those find fulfilment at work are less likely to value friendly team atmosphere, job enough to make workers “happy” with their consider a job change – improving well- stability and clear rules, namely knowing jobs? being in the workplace seems to be the best their position in the organisation and their talent retention strategy. manager’s expectations. At the same time, COMPONENTS OF WELL-BEING autonomy in the workplace is of great But how exactly do employees define importance to many. Most available research leaves little “happiness”? As proved in a recent survey doubt that perks and benefits help boost There can be no doubt that employees who by HRM Institute and AmRest (HRM employee morale, but a sense of purpose feel at ease in their workplace are more Institute, Międzynarodowy Krajobraz seems to be the number one factor in willing to step outside their comfort zones, Radości w Pracy, 2019), respondents from employee satisfaction. In the end, nothing take the initiative and set ambitious goals. around the world share similar associations sounds more discouraging than performing It is also worth remembering that positive with happiness at work: meaningless work. The Well-Being Index, feedback from the manager or co-workers prepared by the Gallup Institute in 1. Atmosphere where I feel comfortable strengthens the sense of belonging and partnership with Sharecare, lists five core and I am not afraid to express my identification with the company’s goals. elements that might have a bearing on the opinions (36% of answers); And who, after all, can better promote the employee’s well-being and satisfaction: 2. Working with people who have a sense company than a happy employee?

Careers in Poland 2019/20 www.CareersinPoland.com 13 The new expats

Open road, open mind

The only constant in modern business world is change. Anyone willing to stay ahead of the curve should keep their skills updated to the demands of the market. There is no way of knowing what the future holds, but it is always possible to take control of one’s career and personal development. Nowadays, the formula for success is to stay flexible – and expats might be well ahead of others in this respect.

Foreseeing the future has always been the framework of key competences for lifelong connections with other people in a variety domain of clairvoyants and fortune-tellers. learning, which are considered fundamental of ways and situations; Yet, a lot of economists and market analysts for: personal fulfilment, healthy lifestyle, • Multilingual competence: involves today take on this difficult task, in an employability and social inclusion. As awareness of the cultural aspects of attempt to anticipate future business trends explained in the Council Recommendation communication, respect for other and challenges. of 22 May 2018, “People need the right set people’s mother tongues and the ability to of skills and competences to sustain current use different languages; HUMAN MEANS FUTUREPROOF standards of living, support high rates of employment and foster social cohesion in • Mathematical competence and New times call for new solutions, ways of the light of tomorrow’s society and world of competence in science, technology approaching problems and skills that were work.” The “key competences” have been and engineering: means having an never seen as “core” in the workplace of defined as a combination of skills, knowledge understanding of scientific concepts and the past. Therefore, in response to the and attitudes, which can be acquired and the ability to apply mathematical thinking changing world of work, a number of global developed throughout life. According to the and reasoning in everyday situations; institutions and organisations have set out Council Recommendation, nowadays it is • Digital competence: involves the ability to determine what skills will be necessary vital to develop competence in the following to use digital technologies in order to to stay relevant in the labour market. In areas: work, learn and participate in the society, Europe for instance, the Council of the • Literacy competence: relates to the while being aware of digital risks and European Union has adopted a reference ability to communicate and build limitations;

14 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

ARTIFICIAL INTELLIGENCE VS. CULTURAL INTELLIGENCE?

The cultural intelligence or cultural quotient (CQ) builds on cultural awareness and emotional quotient (EQ). Nowadays, CQ is becoming more important than ever in the business world – it involves the ability to bridge cultural differences and work effectively in culturally diverse situations.

• Personal, social and learning to learn business has raised widespread concerns a greater amount of emotional resilience, competence: relates to the ability to about job loss due to automation flexibility and openness to other viewpoints manage one’s own learning and career, an – a worrying vision amplified by catchy than a relocation to a foreign country. Not understanding of different points of view media headlines, announcing the soon end only does it involve dealing with a number and the willingness to learn and develop in of the human workforce. On the other of legal formalities and practicalities, but a variety of life contexts; hand, however, a growing number of job also bridging cultural differences, and more • Citizenship competence: means active market experts have begun to underline often than not – overcoming language participation in social and civic life, the relevance of the “human touch”, barriers on an everyday basis. The impact of understanding of global developments and which is to be complemented, rather than informal learning processes on employability mimicked or replicated by technological support for cultural diversity; cannot be overstated – studies show that solutions. Already in 2011, the Institute for related even short-term mobility programmes • Entrepreneurship competence: the Future, a Silicon Valley-based think (such as the popular Erasmus+, Leonardo da to skills such as creativity, critical and tank, raised a few questions, pondering the Vinci or the European Voluntary Service) strategic thinking, the ability to take human role in the AI era: “What are humans initiative, manage projects and assume uniquely good at? What is our comparative are considered highly beneficial for both a proactive approach; advantage? And what is our place alongside personal and professional development. • Cultural awareness and expression these machines?” (The Institute for the According to a report published by the competence: means an understanding Future, Future Work Skills 2020, 2011). Foundation for the Development of the of one’s cultural heritage, knowledge of The answers to some of these considerations Education System (FRSE), around 60% global cultures and creative means of may be found in the “Future of Jobs” report of former interns state that working in expression as well as the ability to engage by the World Economic Forum, aiming to a foreign country has enhanced their in creative processes. identify the most in-demand skills of 2022: problem-solving skills and preparedness It is worth noting that the above list “Proficiency in new technologies is only one to handle unusual or difficult situations. comprises not only hard skills related to part of the 2022 skills equation, however, as Additionally, almost three quarters of the STEM education (in science, technology, ‘human’ skills such as creativity, originality respondents have increased their cultural engineering and mathematics) but also and initiative, critical thinking, persuasion competence by working in an international a range of transferable soft skills – otherwise and negotiation will likewise retain or work environment and nearly all participants called “employability skills” – which help an increase their value, as will attention to believe they have improved their foreign individual adapt to changing circumstances detail, resilience, flexibility and complex language skills during the internship and environments. As pointed out in the problem-solving.” (The World Economic (M.Pachocki, Mobilność kluczem do mentioned Council Recommendation, Forum, The Future of Jobs Report, 2018). kariery?, FRSE, 2018). “Nowadays, competence requirements have changed with more jobs being subject LEAP INTO THE UNKNOWN All the above goes to show that expat to automation, technologies playing skills and experiences might be a source a bigger role in all areas of work and life, There can be no doubt that formal education of competitive advantage in the future and entrepreneurial, social and civic plays a major role in shaping young people’s job market. Most importantly however, competences becoming more relevant attitudes, opinions and mindsets. However, in order to ensure resilience and ability learning is not confined to the walls of expatriates seem to be well prepared for to adapt to change.” The Council of the a classroom and it is when we dive into the challenges of the coming years – as European Union has also stressed the adult life and find ourselves in a multitude observed by the Institute for the Future, “In importance of effective communication, of unexpected contexts and situations that a truly globally connected world, a worker’s creative thinking or intercultural we can put our skills to the test. Therefore, skill set could see them posted in any competence, namely a set of skills which it seems logical to conclude that a different number of locations – they need to be able are essentially human and can hardly be cultural setting can provide one of the best to operate in whatever environment they replaced by automated algorithms. learning environments for expats at all life find themselves.” (The Institute for the The rapid rise of artificial intelligence in stages. In fact, few challenges in life require Future, Future Work Skills 2020, 2011).

Careers in Poland 2019/20 www.CareersinPoland.com 15 The new expats

A woman’s place is abroad

It is quite common to assume that men are far more likely than women to go abroad in search of a job. However, just as the world and the labour market are changing, so are our habits, attitudes and viewpoints. An increasing number of employees – both men and women – want to become part of the global expat community. What if it is still a man’s world?

Today, we are witnessing one of the biggest it is first necessary to understand the training and development programmes. If migration flows of all time. Unfortunately, changing dynamics of the modern entrusted with meaningful and interesting the sad reality is that great numbers of workplace. tasks, millennials make for very engaged people have to flee their countries and employees. If not – they are ready to seek seek asylum in order to save their and their TODAY’S WORKPLACE new opportunities in the candidate-driven families’ lives. Thousands of refugees are market. However, Generation Y has not being forced to leave their homes due to The term “millennials” has been tossed yet taken over the workplace – in fact, political reasons, environmental changes around a lot in the past years – it would most employers today need to balance the or social unrest. On the other side of the be no stretch to say that they are the expectations of multigenerational teams. spectrum are the lucky ones – expats most researched generation in history. Fresh university graduates often cooperate who just wish to travel the world, explore Born in the 1980s and 1990s, millennials with their more experienced colleagues, the new cultures, improve their personal and (otherwise known as Generation Y) post-war baby boomer generation, which professional lives. The last group seems to were the first generation to grow up with is said to be independent, self-reliant and be continuously growing in size. Why do so computers and internet access – hence, dedicated. Baby boomers tend to apply “big many employees want to relocate for work? their innate tech-savviness. Millennials are picture” thinking to problem solving and Are women given the same opportunities no strangers to multitasking and often seek favour long-term stability over frequent job as men when it comes to international new challenges at work. They expect the change – this generation seems to be very assignments? In order to find the answers, employer to provide them with professional committed to both their workplace and the

16 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

job role. Then there is Generation X, born given the same chance to develop their expats - after all, Finland, Sweden or between 1965 and the late 1970s, which career abroad. Norway are well known for leading the way has been witness to the rapid evolution in gender equality. of technology and feels at ease both in According to the 2015 PwC report, “The face-to-face and digital contexts. Just like female millennial: A new era of talent”, However, it is also worth noting that millennials, members of Generation X tend young female professionals are increasingly Poland has made huge progress towards to opt for those companies that invest in interested in overseas career opportunities: workplace equality in recent years. In their development and allow for a certain “Female demand for global mobility has 2019, the country was ranked among the amount of flexibility and autonomy at quite simply never been higher with 71% top 10 of countries that are considered work. These employees seem diligent, of female millennials identifying they best for female employees, according to hard-working and loyal to their companies want to work outside their home country the PwC’s Women in Work Index. Thanks – providing that the job is engaging enough during their career.” Nonetheless, women to its record low unemployment rate to hold their interest. The youngest group are much less likely to relocate for work and one of the lowest gender pay gaps in in today’s workplace is known as Generation than men – as pointed out in another PwC Europe (5%), Poland scored higher in the Z or Generation C – where the “C” stands report, “women only account for a meagre ranking than Canada, Switzerland or the for “connect, communicate, change”. Born 20% of current international assignees, United States. Additionally, as reported by in the mid-to-late 1990s (or even the early making them vastly under-represented Eurostat in 2019, women hold around 47% 2000s), they grew up with phones in their amongst the internationally mobile of managerial positions in Poland, which is hands, constantly connected to the digital population” (PwC, Modern mobility: well above the EU average of 36%. Is it time world. Members of this generation are said Moving women with purpose, 2016). to give Poland a chance? to be creative, open to challenges and new Similar are the findings of a BCG survey, possibilities. “Women on the Move: Shaping Leaders Through Overseas Postings”. As noted by Needless to say, the above is an obvious the researchers, around 55% of the female simplification of the attitudes displayed respondents expressed their willingness to gender by different generations of employees. relocate (including 44% of women with 5% However, it is worth taking these factors family responsibilities), but fewer than 30% pay gap in Poland into account, to tap the full potential of all of them had been offered such a chance by Source: PwC, age groups and better recognise the needs their employers. Women in Work Index 2019 and strengths of all employees. Such an overview may also help understand the It is often argued that companies consider nature of today’s expatriation and to see female employees to be less interested why some employees may be more willing in expat assignments than their male to accept a job abroad than others. co-workers, assuming women would be more likely to decline the offer due to Nowadays, it is common for large family obligations. However, as indicated corporations to send their best talent in the examples above, the assumption to the company’s foreign branches and has no foundation in fact. It seems then, subsidiaries. Although more costly, the there is still huge room for improvement process of relocation may prove less when it comes to gender equality in challenging than recruiting and training corporate workplaces and overseas career new employees. Expatriates, on the other opportunities. There can be little doubt hand, can benefit from attractive financial that systemic barriers faced by women incentives (a salary increase, additional hinder their career advancement and, in benefits and relocation bonuses), enhance consequence, may prevent them from their skills and advance their careers in pursuing higher-level positions in their a new location. organisations. All around the world, women are still largely under-represented in EXPAT GENDER GAP leadership positions within companies – breaking the expatriation glass ceiling could The new wave of employees is said to be be a major step towards greater gender the driving force behind many important equality in the workplace. changes in the 21st century workplace, such as the growing popularity of employee BEST DESTINATIONS engagement strategies or flexible work 47% arrangements. Driven by a sense of Bearing all that in mind, it comes as no of managerial positions in curiosity and purpose, millennials are surprise that a growing number of women Poland are held by women more prone to “job-hopping” and open choose to self-initiate their relocation to to the idea of gaining international work a different country. In Europe, the Nordic Source: Eurostat 2019 experience. However, research has shown countries are usually ranked among the that, sadly, not all young employees are most attractive destinations for female

Careers in Poland 2019/20 www.CareersinPoland.com 17 The new expats Sponsored article

Agility at work a look into ArcelorMittal BCoE IT department

IT departments play a crucial role in today’s modern, technology-driven organisations. How do IT professionals adapt to the ever-changing business environment and challenges posed by constant advancements in technology? What skills are necessary to succeed in the future workplace? We talk to Dominique Geeraert, IT Director at ArcelorMittal Business Center of Excellence.

Can you tell us more about ArcelorMittal’s systems to a single one) for the Finance context for an IT professional who wants IT department in Poland and its role in the department. We also develop information to work in Poland, being both an industrial organisation? solutions for the Procurement department, company with tangible products and to support our transversal buyers at the expanding in brand new digital solutions. I am in charge of an ArcelorMittal European level. Last but not least, we are Our team is growing and, as I have Applications Center, which is responsible in discussions with the HR department mentioned before, we are focusing on for the development and maintenance for a new solution improving employee transversal activities, which means most of transversal IT Solutions for several interaction with human resources and of our projects are delivered to the rest of departments: Commercial, Finance, management, to bring the overall employee Europe. Also, I am myself a vivid example. Procurement and HR. It means that my experience to a new level. We strive to I was based in Luxembourg and moved to team focuses on applications which are used provide an environment where employees Poland with my family, at the beginning of across ArcelorMittal Europe, by several can feel at ease, using modern tools. this year. I decided to take up the challenge thousands of users. We provide expertise in and support ArcelorMittal’s mission here. SAP development, Business Intelligence Would you say that Poland is a good place and Analytics, Testing, Robotic Process to build a successful career in IT? Do you have a lot of foreigners in your Automation and Web and Mobile department? Do you think that the development. Our goal is to improve the Definitely. Why? First of all, one of our company supports diversity? safety, the quality and reliability of our goals is to increase our IT activity here. services and to deliver better products ArcelorMittal may not be very known We are an international company, our main to our customers. For instance, we are for its IT operations, nevertheless IT is language is English, we cooperate a lot with currently involved in several digitalization key for delivering new services and for our colleagues in Belgium, Luxembourg, programs, such as a customer portal called improving the quality of our products France, Spain, Germany and Italy. So, by SteelUser for the Commercial department – those elements are important for the nature, our work is international. In my and an ERP [Enterprise Resource Planning] management of the Group. I believe that team, there are many Polish citizens, but consolidation (moving from eight different ArcelorMittal provides a very interesting also French and Belgian citizens, and we

18 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

are really open to people from different First of all, we have the ArcelorMittal competitive, so we all focus on attracting, countries - as long as English is mastered University, which offers not only face-to- on winning the best candidates. Speaking and the skills are there, the door is open, face training but also a broad catalogue of of my domain, we are expanding our IT anyone is welcome to join our team. online resources, ranging from technical team – the biggest challenge for me is and management courses to soft skills to find good candidates interested in I know from experience that ArcelorMittal training. We all know that training is our projects and willing to stay for the offers opportunities to work in different important but most of the time we learn long haul. As an employer, our role is to countries and domains – you can start in in our jobs. At ArcelorMittal, you have the provide our employees with a pleasant work one location and move to another, you can opportunity to work on various interesting environment and interesting projects, so stay in one country but move to a different projects, which help you to quickly gain the that they get really engaged in the process domain, it is really up to you. It is possible necessary experience in different fields. In and grow their career with us. to grow within the organisation either by my team, I also identify which employees taking on new roles or by moving between are willing to move forward, broaden their What are your team’s main objectives for sites in order to gain, share and grow your skills in other domains in our Group. I am the next five years? professional experience. always supportive of such changes, if they are well planned, because they bring a more For me, five years is a long time. But the What skills are you looking for in diverse experience to the team. vision I share with my team is that, within candidates during the recruitment two years, when someone in ArcelorMittal process? Nowadays, it is often said that employees Europe wants to create an IT solution, should develop their soft skills in order they say “We have a good team in We are in need of different skills and to thrive in an AI-driven future. What Poland that can help us”. It is a question levels of seniority - both junior and senior non-technical skills will be relevant to the of visibility but also demonstrating our specialists. For me, the most important skill IT industry? capability. Today, I have a skilled team in is the person’s capability to adapt to the SAP environments, and I want to expand environment and bring value to the team. The key is really to be able to communicate in non-SAP environments and more One of my hobbies is to promote the Agile and to connect with our end users. To put diverse technologies in order to support approach in our organisation.

I think that having this kind of mindset is key today – we need to be ready to work in a changing world, ready to Sometimes, we need to step outside our comfort work creatively, to deliver zone in order to improve ourselves and our products. more frequently, in a collab- orative manner. That is why you need to master English Dominique Geeraert and be able to communicate IT Director with the team. Candidates often ask us: “Do we need ArcelorMittal Business Center of Excellence to travel a lot?”. I know from experience that it can be challenging, therefore I want to ensure that ourselves in our user’s shoes, because we the initiatives of the organisation and be a healthy work life balance is maintained. do not want to create a system that looks more visible in Europe. I want us to be Of course, my team is involved in different nice but works only for us, not for them. the department of choice when it comes European projects, so they sometimes That is why, this communication part is to implementing information systems travel to other locations. It is necessary to in Europe. This is our overall approach maintain constant and frequent interaction, really important. You also need to have the mindset of wanting to constantly improve here, at ArcelorMittal Business Center but today this can be easily managed using of Excellence, and it spans all fields – we new technologies – we can keep the and adapt to changes. Sometimes we tend to stay in our comfort zone – especially if focus on bringing the best talent here and communication channel open without providing our services across all Europe. having to fly everywhere. we are really good at something. Of course, it is necessary to have some expertise, but On a related note, working on these sometimes, we also need to step outside our European projects allows us to enable an comfort zone in order to improve ourselves interesting home office policy, where our and our products. These skills are invaluable teammates can work from home up to 50% in our work environment. of their work time. What will be the biggest challenges facing Check our How does the company support the the IT industry in the coming years? company profile growth and professional development of IT on page 50–51 specialists? Today’s market is very dynamic and highly

Careers in Poland 2019/20 www.CareersinPoland.com 19 BEGIN YOUR CAREER JOURNEY WITH US. Discover how your talents and skills can help change the world.

www.careers.accenture.com

The new expats

powered by: Working at Accenture Operations What is it really like to work as an expat in Poland? In order to find out, we have talked with several employees of Accenture Operations Poland, who told us about their beginnings in the company, their job roles, career paths and observations. Read their personal stories to learn more about career opportunities and everyday life at Accenture.

Living in Poland was never part of my plans – that was a life changing step, full of new adventures and experiences. A friend of mine started to work for Accenture and told me about a new role in his team. Getting a good job opportunity right after graduation was not that easy back home, so I decided to send my application. A month later I was living in Warsaw, working as a Junior Accountant with Portuguese. Currently, I am the Accounts Payable Team Lead. I am constantly learning in my job – meeting people from other cultures allows me to see things from new perspectives. My team has always been very international – made up of people who decided to move to Poland, just like me. It really helps a lot, when there is someone you can relate to. A constantly Gonçalo � changing environment like ours requires you to quickly adapt to new challenges. In my team, we always try to come up with new ideas on how to improve and automate Finance and Accounting our processes. The fact that Accenture works with clients from so many different backgrounds allows us to see a bigger picture. Looking back, I am extremely happy that In Poland since 2017 I took this chance, I can now call Poland my home.

It has been eight years since I moved here with my Polish husband. We used to travel a lot, but I wanted to raise my children in Poland. Warsaw reminds me of my home because I was brought up in a big city (Mexico City) and now, I have my own family here. I joined Accenture two years ago as Collections Team Leader. At first, I was not sure if I was the right fit but after a few months I was loving it. Today I am managing several collections teams in the Finance and Accounting department and I help my colleagues to grow their careers. I do my best trying to balance my professional and family responsibilities. It means a lot to me that my work at Accenture allows me to provide stability to my loved ones. I believe that if you are responsible and like to engage in Sandra � different activities, then anything is possible, opportunities will come your way. If I could send a message to “new” expats, I would say – some things might seem difficult at first, Finance and Accounting but you will get there eventually. In Poland since 2011

I came to Poland five years ago to complete a master’s degree in international economics. Initially, I was planning to do my studies in Germany, but then my friends moved to Warsaw and really enjoyed the city’s atmosphere. They told me all about life in Warsaw and I soon found plenty of university courses to choose from. During studies, my friend referred me for a job position at Accenture. My first role was a Junior GL Accountant with German but after three years I wanted to try my hand at something different and switched to digital marketing. Now I am responsible for project management and communication with clients from all over the world: Mexico, the Republic of South Africa, Russia or France. I always try to take a personal Maria � approach with every person – it is the most challenging but also the most exciting part Digital Marketing of my job. Also, I am a leader of programme which helps newcomers feel more at home in our company. I really enjoy working with people from so many different cultures on In Poland since 2014 an everyday basis.

22 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

I moved to Poland for love and I think it was my best decision. I have always been interested in the business world and knew Accenture long before I joined the company. My first role here was as a Junior Web Data Analyst with Italian, but recently I have been promoted to the Junior Team Leader position. In my opinion, the company offers limitless growth opportunities – for example, through numerous training courses which help enhance your skills and competence. I myself joined a dedicated programme for aspiring leaders of Accenture, which helped me gain more confidence in my new role as the Team Leader. We also have a lot of initiatives and spend time together outside of Pier � work. It feels like being part of a big, international family. I appreciate the fact that the company embraces diversity and all employees here are treated equally and respected. Internet Services Also, applying from abroad is not a problem – I could participate in the online recruitment process while still being in Italy! In Poland since 2018

I APPRECIATE THE FACT THAT THE COMPANY EMBRACES DIVERSITY AND ALL EMPLOYEES HERE ARE TREATED EQUALLY AND RESPECTED.

I have previously lived in a few foreign countries: Ireland, the Netherlands, USA and Germany. Honestly, I did not know anything about Poland, but I wanted to try something completely different in a new place. I majored in Political Communication and finding a job with my degree could have been difficult in Denmark. I managed to land a job at Accenture and moved here a month after finishing my master’s degree. As part of the Digital Marketing team, I work on brand campaigns, analyse traffic, create banners and landing pages. Working with Danish clients gives me an opportunity to use my native language. Accenture offers you a lot of freedom to be creative and do things your own way. I really appreciate it because when I am working on a project, I prefer to know what needs to be done, not how to do it. It feels good knowing that the company believes in Frederik � you. I find it important that our workplace is so welcoming and eco-friendly. We commit to reducing our environmental impact, both at Accenture and in the communities where Digital Marketing we work and live. In Poland since 2017

I BELIEVE THAT IF YOU ARE RESPONSIBLE AND LIKE TO ENGAGE IN DIFFERENT ACTIVITIES, THEN ANYTHING IS POSSIBLE, OPPORTUNITIES WILL COME YOUR WAY.

I come from tropical Colombia and moved here with my Polish husband whom I met while running a project in South America. At the beginning, we lived in Białystok, where I worked as a Spanish teacher and attended Polish classes. One of my classmates told me about Accenture and I decided to give it a go – a month later I was here in Warsaw, working as a Data Reviewer. Today I am managing several very talented teams. I was glad to find myself in a Spanish-speaking team at the beginning, which really helped me to adjust to the new environment. At the same time, I was given the opportunity to continue with my Polish classes in our company. The language is very rich and complex, but still worth a try! Alejandra � Working at Accenture is all about cross-cultural relationships, sharing different perspectives and making sure everyone’s input is valid. To me, providing valuable Internet Services feedback and maintaining effective communication with my teams is the key to further development. I also like to get involved in animal volunteer projects, which help me In Poland since 2015 gain a new perspective and bring additional meaning to my daily work life.

Would you like to join our team? Check our job offers at: CareersinPoland.com/employer/accenture-operations www.careers.accenture.com

Careers in Poland 2019/20 www.CareersinPoland.com 23 The new expats Student organisations

Every year, more and more expats decide to start or continue their academic career in Poland. If you happen to be one of them, you may wish to join one of the following student organisations. Find out how they can help you achieve your professional and personal goals.

AIESEC is the world’s largest youth-run organization, which from 1948 is striving to achieve peace and fulfillment of humankind’s potential. We develop youth leadership through learning from practical experiences in challenging environments. We believe that self-awareness, interest in world problems and the ability to motivate others to action are qualities that make youth responsible for the reality surrounding them. AIESEC in Poland has existed since 1971 and currently operates at 15 local chapters, bringing together nearly 1,000 students per year and making over 1,500 international exchanges. Our main projects are: Global Volunteer, Global Talent, Global Entrepreneur, and Dni Kariery®.

WE DEVELOP YOUTH LEADERSHIP THROUGH LEARNING FROM PRACTICAL EXPERIENCES IN CHALLENGING ENVIRONMENTS. WE BELIEVE THAT SELF- AWARENESS, INTEREST IN WORLD PROBLEMS AND THE ABILITY TO MOTIVATE OTHERS TO ACTION ARE QUALITIES THAT MAKE YOUTH RESPONSIBLE FOR THE REALITY SURROUNDING THEM.

As a member of this organization for almost 5 years, I can tell you that AIESEC is a platform for developing skills and leadership. It is an organization that challenges the status quo every single day and makes me think out of the box. It is pushing me to be solution-oriented and also increases how self-aware I am. It is an organization that for the past years has allowed me to embrace different cultures and expand my mind to think of different global issues. I have improved my English skills and had the possibility to move to Poland and lead this organization today.

AIESEC has given me the opportunity to be led and lead teams, it has given me the chance to live with people from 7 different countries and explore 18 of them. How? Because our main objective is to provide cross-cultural experiences by exchanges that allow people to contribute to solving global issues but at the same develop themselves.

The projects that our organization provides are aligned with Sustainable Development Goals announced by the United Nations. They have a very clear call to action: Improve the world today for the future generations. AIESEC gives you the possibility to choose between different programs called: Global Volunteer (The one that I had the chance to experience in Argentina, cooperating with homeless people and supporting an NGO to be more relevant and accessible to people), Global Talent and Global Entrepreneur.

People that take part in our projects or decided to be members of AIESEC are people that care and act, people that are eager to improve and leave a legacy for others. This Daniel Carrillo Garcia � organization represents a youth leadership movement and that’s why I’m proud to be a part of it. Would you be eager to #LiveTheExperience?

www.aiesec.pl www.instagram.com/aiesecpolska

www.facebook.com/aiesecpoland www.linkedin.com/company/aiesec-polska

24 Careers in Poland 2019/20 www.CareersinPoland.com The new expats

AEGEE is one of Europe’s biggest interdisciplinary student organisations present in over 160 cities in 40 countries. As a non-governmental, politically independent, and non-profit organisation, AEGEE is open to students and young people from all faculties and disciplines. Founded in 1985 in Paris, today AEGEE has grown to a Network of 13,000 AEGEEans striving for democratic, diverse and borderless Europe. In Poland, AEGEE is present in 11 cities, including Warszawa, Kraków and Gdańsk.

MY STAY IN A FOREIGN COUNTRY WOULDN’T BE THE SAME WITHOUT AEGEE, A STUDENT ASSOCIATION THAT ALLOWS YOU TO BUILD SINCERE AND SOLID FRIENDSHIPS ANYWHERE YOU GO. IF I LOVE POLAND SO MUCH, IT’S ALSO BECAUSE OF AEGEE: PARTICULARLY IN THIS COUNTRY, ALL THE PEOPLE INVOLVED IN THIS ORGANISATION ARE ENTERPRISING, WELCOMING AND ALWAYS AVAILABLE TO HELP OTHERS. - Fabio Romelli

www.aegee.waw.pl www.facebook.com/aegee.warszawa

[email protected] www.instagram.com/aegee_warszawa

Erasmus Student Network Poland is a part of the biggest student organization in Europe. Its main objective is to support and promote the mobility within international exchange programmes such as Erasmus+. It is divided into 35 local sections which are present in many cities of Poland. Local sections gather students who are focused on making life in a foreign country easier for Erasmus students through a wide range of events and activities prepared especially for them. ESN also helps with adaptation to customs and rules that prevail in Poland and which are often very different from other countries and surprising for foreigners and may cause the so-called cultural shock.

www.facebook.com/ESNpoland www.instagram.com/esn_poland

www.linkedin.com/company/esn-poland-association www.youtube.com/user/ESNPoland

IAESTE (the International Association for the Exchange of Students for Technical Experience) is an association that has been working already for 70 years. The goal of our organisation is to promote better understanding between countries and cultures. Since its foundation, the association has exchanged over 350,000 students, playing an important role in giving technical undergraduates practical work experience and a global perspective. We are a non-profit organisation and our members are student volunteers. We operate in 12 local committees across nine cities in Poland. For 70 years the organisation has grown to include 84 countries worldwide and cooperate with more than 5,000 companies and institutions.

www.iaeste.pl www.linkedin.com/company/iaeste-poland/about www.facebook.com/Iaestepoland [email protected] www.instagram.com/iaeste_poland

Careers in Poland 2019/20 www.CareersinPoland.com 25 First steps

First steps Your relocation guide to Poland

26 Careers in Poland 2019/20 www.CareersinPoland.com First steps

Legal Stay in Poland ...... 28

Working in Poland ...... 30....

Accommodation ...... 32

Bank accounts ...... 34

36 Healthcare ...... 38 Communications ...... 40 Means of Transport ...... 42 Polish language ...... 44 Polish cities ...... 46 Prices of food ...... 47 Prices of services ...... 48 Bank holidays ......

Careers in Poland 2019/20 www.CareersinPoland.com 27 First steps

LEGAL STAY USEFUL LINKS:

https://udsc.gov.pl IN POLAND Polish Office for Foreigners cudzoziemcy.gov.pl Every relocation process comes with a certain amount Submit your application online of paperwork, no matter where you are moving. (residence permits, international First things first, you need to register your stay in the protection) foreign country. If you have chosen to start your new http://certyfikatpolski.pl/ life in Poland, we are here to help you find your way Polish language proficiency test through the process.

TRAVEL TO POLAND stays exceeding 90 days, it is well as documents confirming valid for a period of up to one the purpose of your visit, your Depending on where you come year and allows you to travel accommodation in Poland and from, you may need to obtain within the Schengen Area sufficient funds to cover the cost a visa in order to cross the Polish for a maximum of 90 days of your entry, stay and departure. border. Travellers from the within a 180-day period European Union or the European EXTEND YOUR STAY Economic Area are of course Next, you need to contact the exempt from this obligation, as Polish diplomatic or consular post If your visa is due to expire soon are citizens of other countries in your area. Most foreigners are or if you travel to Poland visa- listed on the website of the Polish asked to visit the e-Consulate free but wish to stay for over Office for Foreigners. If your website first (www.e-konsulat. 90 days, you should apply for country does not appear on the gov.pl) and complete their a temporary residence permit. said list, you will This document be required to FOREIGNERS WHO WANT TO STAY IN POLAND FOR allows you to remain apply for a visa. LONGER CAN CHOOSE BETWEEN APPLYING FOR A in Poland for up First, decide on PERMANENT RESIDENCE PERMIT OR A LONG-TERM to three years which type of EU RESIDENCE PERMIT. providing that you document you have a compelling need, as there are three types of application online before booking and well-documented reason visa you can apply for: an appointment and submitting for your stay, such as continuing the required documents in your work, studies or conducting • Type A – transit visa for person. Each type of visa a business. In order to obtain third-country nationals requires a slightly different set a residence card, you need to make an appointment at your – short-term visa, of documents (depending on the • Type C Voivodeship Office (Urząd allows you to stay in Poland purpose of your stay: tourism, Wojewódzki) and submit all the or other Schengen countries work etc.) but in most cases you will need to prepare: the required documents in person. for a maximum of 90 days Apart from the application form, within a 180-day period application form, valid travel document, biometric photo, a valid travel document and your • Type D – national visa for health insurance and visa fee as current photographs, you will

28 Careers in Poland 2019/20 www.CareersinPoland.com First steps

need to prepare the documents permit allows you to work only BECOME A POLISH CITIZEN that validate your reason for on the territory of Poland (if it stay – it can be a job contract, was issued here), but you can If you have made Poland your university ID or any document travel freely to other Schengen home, why not apply for Polish that may facilitate the process, countries for up to three months citizenship? It is by no means such as Pole’s Card or EU Blue every 180 days. The permit is required to stay here, but you Card. granted for an indefinite period may want to enjoy all the rights of time, but the card itself needs and privileges of a Polish citizen. It is worth remembering that to be exchanged after five years. You can be recognised as one, if due to an increasing number you have lived on the territory of foreigners willing to stay in After a few years of a legal and of Poland for at least three Poland, the understaffed offices uninterrupted stay in Poland years (the amount of time varies may require more time to you may be also eligible for depending on your residency process all the applications. a ­ permanent residence permit. status) and you have passed Nowadays, it is not uncommon This time however, the required a Polish language proficiency to wait even half a year for length of residence varies test (at B1 level or above). The a decision on your residence depending on your situation, e.g. language test may seem a bit of status. However, once you if you are married to a Polish a challenge, but it is the only submit your application, you citizen, you can apply for the exam you will have to take during should get a special stamp in your document after three years of the application process. travel document. It allows you marriage, providing that you have Unlike some other countries, to stay in Poland, even if your lived in Poland for at least two Poland has no mandatory visa or former residence card has years prior to your application. citizenship exam. expired. The permanent residence permit Another way to become a Polish SETTLE DOWN IN POLAND gives you the right to stay in citizen, is to direct your request Poland for an indefinite period to the President of the Republic Foreigners who have resided of time and to work here without of Poland, who has the power to in Poland for at least five years obtaining a work permit. You are grant citizenship to any foreigner, (without any major interruptions) also allowed to travel freely to regardless of their residency can apply for a long-term EU other Schengen countries for up status or language proficiency. residence permit if they meet to three months every 180 days. However, as can be expected, a few conditions. This means you The permanent residence card this kind of application needs to are required to have: needs to be exchanged after ten be well-justified. years. • Stable source of income • Health insurance • Proven knowledge of the Polish language APPLICATION FEES (AS OF 2019): However, bear in mind that the Visa EUR 0-70 required residence time does Temporary residence permit PLN 340 not include all types of stay. The Work permit PLN 50-200 document cannot be issued on Permanent residence permit PLN 640 the grounds of studying in Poland Long-term EU residence permit PLN 640 or completing your studies Citizenship PLN 219 here. This kind of residence

Careers in Poland 2019/20 www.CareersinPoland.com 29 First steps WORKING IN POLAND

If you are planning on starting or developing your professional career in Poland, you should try looking for a job before moving. Securing a job position will help you obtain a visa or a residence permit as it provides a compelling reason for your stay in Poland. Learn more about different types of contract you can receive from your future employer.

TYPES OF CONTRACT are covered by the social security performed. However, it also scheme and entitled to sick leave means that the employer is not 1. Contract of employment and paid annual leave (20 or 26 required to grant paid time off (umowa o pracę) days a year). Most importantly, or sick leave (sick pay can be For the majority of Polish an indefinite employment covered by the employer at the employees, a contract of contract cannot be terminated employee’s request). A contract employment (umowa o pracę) without notice, except in limited of mandate can be delegated to is the preferred type of circumstances such as gross a subcontractor and terminated job contract. It denotes an misconduct on the part of the with immediate effect. In 2019, employment relationship employee. the minimum hourly wage under in which the employee a contract of mandate amounts receives remuneration from 2. Contract of mandate to PLN 14.70 (gross). their employer in return for (umowa zlecenie) performing work in a set time and A contract of mandate (umowa 3. Specific-task contract place. Contracts of employment zlecenie) is a civil law agreement (umowa o dzieło) are regulated by the A specific-task contract Labour Code and should (umowa o dzieło) is be both drawn up and IF YOU ARE A PERMANENT RESIDENT a different type of terminated according to OF POLAND OR A FULL-TIME STUDENT a civil law agreement, its provisions. OF A POLISH UNIVERSITY, YOU ARE NOT regulated by the Civil REQUIRED TO OBTAIN A WORK PERMIT TO Code. This kind of There are a few types of TAKE UP A JOB IN POLAND. contract is often used employment contracts, for commissioning the most common of which are: in which the contractor (or freelance workers, as it focuses • indefinite employment an employee) undertakes to on the end result of a given task contract perform specific work or tasks – be it a newly designed website, commissioned by the ordering a translation or a book. The • fixed-term employment party (the employer). This type contractor receives remuneration contract of agreement is not regulated upon completion of the task, • probation period contract by the Labour Code and allows but there is no minimum wage for more flexibility when it requirement – your pay depends Regardless of its type, a contract comes to working time or the greatly on the type of work you of employment should always manner in which the work is are doing. This kind of work can be concluded in writing. Most employees favour this form of Are you looking for a job in Poland? Visit www.CareersinPoland. employment as it provides for com/jobs to browse current job offers for foreigners and a number of benefits. Under upload your CV to be considered for upcoming jobs. a contract of employment, you

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also be delegated if necessary. work for a foreign employer’s process may require a labour Remember that working under branch or subsidiary market test – a procedure which a specific-task contract does proves that there are no suitable • Type D – foreigners not entitle you to social security candidates for the position on the delegated to Poland to benefits. Polish or the EU market. engage in export services (temporarily) for a foreign PERMISSION TO WORK DECLARATION OF INTENT IN POLAND employer that does not have TO EMPLOY A FOREIGNER a branch or a business activity Once you have been offered in Poland In some cases it is possible to a job position in Poland, you can • Type E – foreigners who employ a third-country national finally start preparing for the perform work that does not without a work permit. Citizens big move. First, it is important fall into any of the above from Ukraine, Belarus, Russia, that you determine whether categories Armenia, Georgia and Moldova you will need a work permit to do not need to possess the take up employment in Poland. • Type S – foreigners who document to take up work in Naturally, not all foreigners are perform seasonal work in Poland for a period not exceeding required to obtain the permit – Poland (for a period not 6 months within 12 subsequent for example, if you are a citizen exceeding 9 months in months. Such workers can be of the European Union or an a calendar year) employed on the basis of their EFTA member state (Norway, employer’s declaration of intent Liechtenstein, Iceland or Work permits are issued by the to employ a foreigner. However, Switzerland), you can skip this relevant voivodeship office or the work cannot be performed part of our guide. starost office (type “S” permits) in sectors such as agriculture, and applied for by the employer. horticulture or tourism as it falls If, however, you do need to Sometimes the application into the seasonal work category. obtain a work permit, note that there are six different types of the document: Employment contracts • Type A – applies to foreigners and working time: who are employed on the Polish basis of an employment employees usually work between contract or a civil law Full-time employees work an contract by an entity with 8 a.m. and 4 p.m. or average of a registered office in Poland a.m. and p.m. hours 9 5 The weekly working 40 a week. • Type B – foreigners who time (including perform a board member overtime) cannot exceed function and reside in Poland 48 hours. for a total period exceeding 6 If you work at least months within a period of 12 6 hours a day, you are Working more than subsequent months entitled to a 15 minute- 8 hours a day • Type C – foreigners break. Some employers counts as delegated to Poland for decide to make the break overtime. a period exceeding 30 days longer. in a calendar year to perform

Careers in Poland 2019/20 www.CareersinPoland.com 31 First steps ACCOMMODATION Home sweet home… Is it easy to make oneself at home in a foreign country? Certainly not. But the more you know about your options, the higher the chance you will find a place that meets all your requirements. Here are a few tips to help you navigate the rental market in Poland.

SHORT STAY STUDENT or more students and while the ACCOMMODATION accommodation standards have If you are planning a short significantly improved over the business trip or a holiday stay Those who decide to embark last few years, not all dormitories in Poland, you have plenty of on an academic path in Poland, may live up to your expectations. lodging options to choose from. often choose to stay in Dorm prices vary depending on The country offers a wide range a student dormitory, at least at the city, university, number of of accommodation facilities the beginning of their academic beds in the room or its standard. to suit all budgets and needs journey. A room in university In Warsaw, rent prices can range – from international luxury halls of residence offers a number from PLN 400 to PLN 800 per hotels to B&Bs, inns, private of advantages, especially for month for a single room. guest-houses and low-cost young people who are just hostels for backpackers or entering adulthood – first and RENTING AN APARTMENT students. With such a variety of foremost it provides a secure, affordable and high-quality travel stable accommodation at low The process of flat-hunting is accommodation, coupled with cost, suited for a student’s one of the most challenging the famous Polish hospitality, budget. The monthly rent but necessary aspects of Poland has genuinely become includes all bills and amenities every relocation. Fortunately, a tourist-friendly destination. such as internet access, nowadays you can browse launderettes or on-site gyms. through various ads online and Nowadays, the majority of Apart from that, this type begin your accommodation tourist establishments are to be of accommodation is usually search even before landing in found online and can be rented located in close proximity to the country of your destination. through their own In Poland, foreigners websites or popular WHEN RENTING A ROOM OR AN often choose to look for booking services. APARTMENT, MAKE SURE THAT YOU GET accommodation options Naturally, the bigger A WRITTEN CONTRACT AND READ IT on Facebook groups for the city or the more CAREFULLY BEFORE SIGNING. expats or advertising touristy the area, websites dedicated to the better chance of browsing the university campus and, last English-speaking people. It is through a large selection of but not least, allows students also possible to use a real estate accommodation options. The to socialise with people from agency but this option obviously price range depends not so much different backgrounds, make means some additional fees. If on the size of the resort, as on valuable connections or even you choose it, remember that its popularity. Generally, prices build long-lasting friendships. you should not be charged for for an en-suite double room start There are, however, two sides anything (for example, a flat from as little as PLN 40 per to every coin – one often has viewing) before signing a rental person per night. to share their room with one agreement.

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REGISTER YOUR ADDRESS IN POLAND

If you are planning to stay in Poland for more than 30 days (or 3 months if you are an EU/EFTA national), you are obliged to register your temporary or permanent address with the relevant commune office (urząd gminy).

Third-country nationals should do this no later than on the fourth day of their stay in Poland, citizens of the EU or EFTA member states have 30 days to fulfil the obligation. Your application formeldunek or zameldowanie (registered residence address) can be submitted at the commune office or online at www.obywatel.gov.pl

Once you find a place to your Warsaw are slightly higher than in EU national or if you have been liking, whether a room or a flat, other Polish cities – on average, a permanent resident of Poland make sure that you get a written a single room with good access to for at least five years. contract which includes the the city costs around PLN 1,000 following: per month, bills included. • Personal data of both the BUYING A PROPERTY tenant and the landlord as ACCOMMODATION well as the address of the IN WARSAW* Every year, more and more (AS OF 2019) property foreigners in Poland decide to • Contract duration buy a property of their own. (from… to…) Some of them are motivated Double or twin PLN 130 en-suite room per night by the prospect of owning their • Conditions for contract in a hostel (city own four walls, others treat it as centre) termination (the period of a buy-to-let investment. notice) Classic double PLN 700 • Monthly costs (whether From a legal standpoint, room in a per night the rent includes utilities buying an apartment in Poland 5-star hotel – electricity, water, heating is relatively easy. In order to etc.) become a flat owner, you are not required to obtain any additional Private room PLN 600 • Security deposit amount documents or even to be in university per month a permanent resident of Poland halls of When searching for – a visa or a residence permit residence accommodation, be careful is sufficient to comply with the of scams. Watch out for any formalities. Buying a house, on Private room PLN 1,000 surprise charges or hidden the other hand, involves more in a shared per month costs written in small print – paperwork. In order to acquire apartment remember to always double a stand-alone building, you need check your rental contract before to obtain a special permit from signing. If you do not speak any the Polish Ministry of Interior Studio flat PLN 2,000 Polish, do not hesitate to ask and Administration. There are, close to the per month a Polish friend for help or to however, a few exceptions to this city centre request an English version of the rule – for example, the document contract. As a rule, rent prices in will not be required if you are an *average prices

Careers in Poland 2019/20 www.CareersinPoland.com 33 First steps BANK ACCOUNTS

If you are to stay in Poland for longer, sooner or later you will find yourself in need of a Polish bank account. The decision, however, is not an easy one. How do you choose the best offer from the wide array of bank branches and available services? Let us consider how to best manage your finances in Poland. REQUIRED DOCUMENTS speaking staff, who are prepared suited for foreigners than others. to serve foreign customers. The process of setting up On the downside, it is highly FEES a bank account always requires likely that your contract will an identity check – which still be in Polish – banks are not Opening a current bank account in turn means presenting required to draw up contracts is generally free but bear in mind a few necessary documents, in other languages and in truth, that you may incur a number of such as your national identity few choose to do so. Because small fees for its maintenance. card, passport and sometimes of that, it is recommended that Some banks charge their even your Polish residence you are assisted by a trusted customers for wire transfers, card. As you may expect, the Polish-speaking person, who will card maintenance or an inactive requirements can vary greatly help you fully understand what account, others request that depending on the bank’s policy, you are signing. Fortunately, the you spend a certain amount your residency status in Poland move towards with your card every or your country of origin. In most more foreigner- WHAT DO YOU month. Foreigners cases, citizens of the European friendly banking NEED TO OPEN A should also pay special Union do not need to provide ­services in Poland BANK ACCOUNT attention to international any additional documents is observable. IN POLAND? money transfers, besides their ID or passport. Managing USUALLY AN which sometimes Non-EU nationals however, are your finances ID CARD, A carry additional fees. often requested to prove their is gradually PASSPORT AND As regards ATM residency or registered address in becoming A RESIDENCE withdrawals, each bank Poland. If you are a student, your easier, even if PERMIT. has its own nationwide student ID might come in handy, you are not network of cash machines too. a fluent speaker of Polish. – it is of course best to use the A lot of ATMs and CDMs have ones operated by your bank or MAIN OBSTACLES multiple language options and check if you can withdraw money their menus­ can be navigated from independently-run ATMs Nowadays, most Polish banks not only in Polish, English or for free. The bottom line is, no allow customers to open an German, but also Ukrainian and matter which service you choose, account online but the service Russian. More banks are also always make sure to read the may not always be available establishing special phone lines fine print before signing your to foreigners. Sometimes for foreigners or launching useful contract. you may be asked to present mobile applications, which are your documents and sign the usually available in different LOANS agreement in person, in branch. language versions. It is worth On the upside, the biggest and looking through all the options In recent years, a lot of Polish most popular banks (especially when choosing your bank – some banks have decided to change in major cities) have English- services may prove to be better their policies concerning cash

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loans for foreigners. Nowadays, • residency status • marital status and education a loan can also be granted to • source of income and If you have been presented third-country nationals (from employment history in with a loan offer, remember to outside the European Union), Poland carefully analyse all its conditions provided that they meet certain • credit history and banking before reaching the final decision conditions. The criteria may history in Poland (how long – so as to be sure you understand obviously vary from one bank you have had an active Polish all the fees. You should pay close to another, but there are a few attention to such elements as bank account) common factors most banks will the interest rate, the length definitely take into consideration • employment status (e.g. and the amount of your loan, when determining your loan whether you are self- a prepayment penalty or APR eligibility. These usually include employed or work for a big – the annual percentage rate of your: company) charge.

SELECTED BANK ACCOUNT OPTIONS

CAN YOU OPEN CONTRACT REQUIRED BANK AN ACCOUNT IN OTHER SERVICES DOCUMENTS ONLINE? ENGLISH

Allior Bank ID card, passport, no by request � website residence card � helpline and mobile app or visa

BNP Paribas passport no yes � � website and helpline Bank Polska � � � mobile app

Bank Pekao ID card or no yes � website and helpline S.A. passport � � helpline and mobile app

PKO Bank ID card, yes, if you have no � website Polski passport or a PESEL number � � � mobile app residence card

ING Bank ID card, passport no no � website and mobile app Śląski or residence card, � � helpline declaration of address in Poland

Santander ID card or no yes � � � � website Bank Polska passport and � � residence card helpline � � � mobile app

data collected in July/August 2019

Careers in Poland 2019/20 www.CareersinPoland.com 35 First steps HEALTHCARE

Everyone feels a little under the weather from time to time but the prospect of getting ill seems especially worrying when you are far away from home. Usually, there is really nothing to worry about – you just need to learn a few facts about healthcare in your host country. So, how do you take care of your health in Poland?

PUBLIC HEALTHCARE to do so, you need to submit grandparents – if they live in an application to your local the same household as the All individuals (including foreign NFZ branch (the addresses insured); citizens) who are legally employed can be found at www.nfz.gov. • individuals insured in other in Poland are registered with the pl) and present a few necessary EU countries or EFTA Polish National Health Fund documents: your passport, a work member states. (NFZ) and entitled to healthcare visa or a residence permit and Citizens of the EU/EFTA benefits. If you are employed a confirmation of your student countries who are planning under a contract of employment status (if applicable). a temporary stay in Poland (e.g. or a contract of mandate, your students or workers on short- contributions to the Social Students who have joined the term assignments) may apply Insurance Institution (ZUS) are health insurance scheme pay for a free European Health deducted from your salary every a monthly contribution of around Insurance Card (EHIC) in their month. Self-employed individuals PLN 50. Other individuals home countries. The card gives are also obliged to register their are required to pay the full you access to free public health business with ZUS and to pay contribution, which amounts to services in the 28 EU countries their contributions on time. about PLN 450 a month. The (plus Iceland, Liechtenstein, following persons are entitled to Norway and Switzerland), under If you do not fall into any of public health services in Poland: the same conditions as all insured the above categories (or if you • lawfully employed workers; citizens of your host country. happen to be a non-EU student While the EHIC cannot replace in Poland) you can register • family members of the medical travel insurance (it does with the National Health Fund insured individual (children, not cover private or pre-planned on a voluntary basis. In order spouse or parents and medical treatment), it allows you to receive necessary state- funded treatment, if you find yourself in need of one.

THIRD COUNTRY NATIONALS

In order to be granted a visa, 57% of Poles use 82% of patients 70% of Polish foreigners from non-EU or EFTA private healthcare choose private patients appreciate member states are obliged to services dental treatment the competence of provide proof of travel medical their doctors insurance (coverage of at least Source: CBOS 2018 EUR 30,000), valid throughout

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their stay in Poland. Regardless possible to rely exclusively on private healthcare plans in their of the type of visa they have private medical insurance as it benefit packages. The option is applied for, the insurance should never covers all health conditions highly popular with employees be valid across all member states – some more serious illnesses can and all the more attractive if they of the Schengen area. If you only be treated in state hospitals can add their family members to are a third-country national and and facilities. Apart from that, the insurance plan. you happen to fall ill in Poland, private health coverage may your medical expenses will be become very costly in the long PRESCRIPTIONS reimbursed by your insurance run: a single consultation with company. a general practitioner costs Some types of medicine can only between PLN 80 and PLN 160, be sold against a doctor’s pre- PRIVATE HEALTHCARE depending on your region and scription. In Poland, prescription healthcare provider. In practice, drugs are reimbursed by NFZ at During your stay in Poland, you around half of Polish patients different rates. Depending on are likely to discover that decide to use both options the type of medication and the a lot of Polish reimbursement residents benefit FOREIGNERS FROM THE EUROPEAN UNION limit set by NFZ, from both public and ARE ADVISED TO APPLY FOR THE EUROPEAN the medicine may private healthcare HEALTH INSURANCE CARD WHICH GIVES YOU be dispensed free services. Most of the ACCESS TO FREE PUBLIC HEALTH SERVICES IN of charge, sold at time, their choice OTHER EU MEMBER COUNTRIES. a flat rate (which is motivated by means you pay a practical reasons: flat fee of PLN on the one hand, private (CBOS, Use of medical services, 3.20) or reduced in price by 50% healthcare comes with a number 2018). Most Poles pay for private or 30%. Foreigners who are not of advantages: reduced waiting dental services and a number eligible for healthcare benefits in times for specialist appointments, of residents opt for private Poland have to cover the entire ­faster treatment, modern and consultations with specialists. cost of the medication. However, more comfortable facilities. Nowadays, it is common for they can be reimbursed by their On the other hand, it is hardly Polish employers to include insurance provider back home.

SICK LEAVE IN POLAND • 80% of your salary or to your employer no later than 7 days after the date of issue – Note that Polish employees • 100% of your salary if the otherwise your allowance will be cannot “self-certify” their sick absence results from a work- reduced by 25%. leave – it means you are always related accident (at work or obliged to provide medical on the way to/from work), an evidence of your illness in illness during pregnancy or If the period of illness extends order to receive sick pay. an examination or operation beyond the above-mentioned Sick pay is covered by your related to being an organ, limits, you are entitled to receive employer for a period not cell or tissue donor. a sickness allowance (zasiłek exceeding 33 days in a calendar chorobowy) financed by the year and financed in the Remember that you need to Social Insurance Institution amount of: present the doctor’s certificate (ZUS).

Careers in Poland 2019/20 www.CareersinPoland.com 37 First steps COMMUNICATIONS

Can you believe we used to live without mobile devices not that long ago? Nowadays, most of us can hardly go a day without the internet, let alone a mobile phone. Find out how you can use your phone in Poland without breaking the bank.

EU ROAMING RULES guidelines, you should not use officially registered before using, the roaming service for more so you will need to confirm Thanks to the “roam like at than four months). What other your identity during purchase. home” rules, residents of the options are you left with? Read This means you will be asked to European Union do not incur any on. present: roaming charges when travelling • your ID card (EU citizens) or to other EU member states – PREPAID CARDS in short, you pay the same price • your passport or residence for sending texts, making phone Prepaid or pay-as-you-go SIM card (third-country nationals) calls or using the internet abroad cards seem to be the most Once you have bought your SIM as you would at home. However, convenient choice for expats starter pack and activated the if you are planning a longer stay who wish to avoid dealing with service, it is all ready for use – in a different European country too much paperwork upon their you can now text as much as you (for example, in Poland), it arrival in Poland. A prepaid plan want in Poland. is still advisable that you get does not require drawing up a new phone number in your a contract and gives you more CONTRACTS host country. The roam like at control over your money – you home rules were introduced can simply top up your card If you are staying in Poland for with holidaymakers or short whenever you want (online or a longer period of time and keep time travellers in mind, which by buying top up vouchers in forgetting to top up your phone, means your mobile phone shops, kiosks or supermarkets). you might favour a solution operator is allowed to contact Getting a pay-as-you-go that will give you more peace of you and impose additional fees card is easy, but there is one mind than the prepaid option if you exceed the “fair use” requirement – all prepaid – a subscription plan. A mobile limits (according to the fair use SIM cards in Poland must be phone contract usually comes with some bonuses, lower pricing and attractive deals such as POLISH PHONE NUMBERS unlimited data, minutes and texts • Polish phone numbers are nine digits long; or packages that offer access • When calling a landline, you need to include a two-digit area to internet streaming services. code, assigned to the given region (for example, the area Those who are looking for a new code for Warsaw is 22, for Kraków: 12). The area code is part phone, may also choose the latest of the nine digit number; handset at a reduced price, as • In order to call a Polish number from abroad, you need to part of their deal. dial Poland’s country code (+48); • When calling a Polish landline from abroad, remember to The subscription rules are simple include Poland’s country code, followed by the relevant area – you are required to pay a fixed code in front of the number. monthly fee for the duration of your contract and to cover any

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SELECTED PHONE DEALS

PRICE CONTRACT TARIFF MINUTES TEXTS INTERNET PER MONTH LENGTH

Orange Plan PLN 35 unlimited PLN 0.20/text 3 GB 24 months Mobilny 35 in Poland/EU in Poland/EU in Poland/EU

T-Mobile PLN 40 unlimited unlimited 5 GB 24 months S in Poland/EU in Poland/EU (1 GB in the EU)

Play PLN 35 unlimited PLN 0.19/text 7 GB (2.94 GB 24 months Solo S in Poland/EU in Poland/EU in the EU)

Plus PLN 30 unlimited unlimited 2 GB 24 months in Poland/EU in Poland/EU in Poland/EU

As of August 2019; data from operators’ websites overage charges if you happen to Additionally, you might be asked telephone bills. go over your data cap. Contracts for your student ID, a certificate Today, there are plenty of free are usually signed for 24 or 36 of employment or a document video chat services and other months, but if you plan a shorter that proves your registered technological solutions which stay in Poland, do not hesitate residence address in Poland. allow you to stay connected to negotiate the contract length. with your home country without Also, always make sure that you CALLING HOME spending a dime: Skype, Google are familiar with your network’s Hangouts or Duo, WhatsApp, cancellation policy, just in case You have already found out Facebook Messenger - the list you decide to switch mobile goes on and on. However, if how to acquire a Polish phone phone providers or get out of you do not want to rely solely number in order to save money your contract early. on internet access to talk to on international calls. Now you your friends, there are a few In order to sign a contract with probably wish to know how to other options to consider. Cards a mobile phone oper- make cheap calls abroad and keep such as Telegrosik or ator in Poland, foreign Telerabat can be used nationals are required THANKS TO THE EU ROAM LIKE AT HOME to make inexpensive to present the following RULES, YOU CAN NOW USE YOUR POLISH calls abroad and documents: PHONE NUMBER WITHOUT ROAMING FEES certain companies (for WHILE TRAVELLING ACROSS EUROPE. example, Lycamobile • ID card or passport or Klucz Mobile) (EU citizens) provide prepaid SIM in touch with your family and • passport and residence plans with affordable international friends back home – after all, permit (third-country rates. It is also worth noting that a penny saved is a penny earned nationals) even the major mobile operators and there is no reason to spend in Poland may include cheaper hefty sums of money on your overseas calls in their plans.

Careers in Poland 2019/20 www.CareersinPoland.com 39 First steps MEANS OF TRANSPORT

Some countries rely heavily on car transport but a lot of inhabitants of Europe could not imagine their everyday lives without access to public transportation services. Poland is no different in this respect and its residents can usually choose between several transportation options. Read our article below to decide which of these suit you best.

PUBLIC TRANSPORT a personalised 30-day or 90- effective ways of covering short day travel card (PLN 110-460), distances within the city. Also, The Warsaw Metro is the only which allows you to freely move visitors from outside Europe are underground railway system in around the city and its suburbs. likely to discover that in many Poland, operating since 1995. Some passengers (students, towns and cities your own two At present, it consists of two seniors, disabled people) are feet can get you around just fine! lines running through twenty- eligible for a 50% discount on seven stations (another six are travel. The tickets are valid for TRAINS under construction) and while all types of public transport and it pales in comparison with can be purchased from ticket Are you planning a little holiday other European networks, the machines, some newsagents and trip in Poland? What better metro has many advantages. at passenger service points. Once way to explore the country Foreigners often praise Poland’s you have chosen your preferred than by hopping on a train? underground for its cleanliness means of transport, remember Some tourists find it difficult at and spacious carriages, first to differentiate not to mention the POLAND HAS ONLY ONE between various types efficiency – the trains UNDERGROUND RAIL SYSTEM BUT THE of trains and train leave every two-three COMPLEX NETWORK OF BUSES AND TRAMS companies in Poland minutes during rush WILL GET YOU ANYWHERE YOU WANT. but there is nothing too hour. It is no surprise complicated about it. that so many Varsovians opt to validate your paper ticket – PKP (Polskie Koleje Państwowe) for this type of commute. The random controls happen from is the dominant railway operator, major Polish cities have extensive time to time. providing passenger services on networks of overground transport long-distance routes. The most connections, including buses ALTERNATIVE SOLUTIONS popular train categories are: and trams. Their routes and timetables are usually displayed Those who are looking for some • InterCity (IC) – the most on stops and inside the vehicles. greener (and healthier) means of “regular” type, connects large You can also listen to pre- transportation will be pleased to Polish cities; recorded station announcements hear about bicycle and scooter- • Express InterCity (EIC) to make sure that your stop is sharing systems which have – faster and a little more coming up. Public transportation recently proliferated in the Polish expensive than IC; fares in Poland vary from city to urban areas. Although the latter • Express Intercity Premium city – in Warsaw, a single journey option has already sparked some (EIP) – the most is around PLN 3-4, a one day controversies (there are no laws comfortable, high-speed travel ticket costs PLN 15. If preventing the use of e-scooters you are planning a longer stay on pavements), it does seem like “Pendolino” trains; in Warsaw, you can invest in one of the most cost- and time- • Twoje Linie Kolejowe (TLK)

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– budget-friendly option drive in Poland for up to six 30 hours of theory lessons and but the journey often takes months. After this period, 30 hours of practical driving longer. foreigners who reside in lessons. Each candidate for Then there are train services Poland should exchange their a driving test is obliged to obtain which operate regionally, such as licence or apply for a Polish a PKK number (candidate’s PolRegio (Przewozy Regionalne), one. profile – used to register for the which allows you to travel In order to exchange a foreign exam). In order to do so, you between smaller towns or to driving licence for a Polish need to file an application to the connect with larger cities in your one, you need to pay a fee of relevant local office and present vicinity. Nowadays, train tickets around PLN 100 and submit a few documents – a valid ID, can be bought online and through your application to the relevant your medical certificate, current mobile applications, if you want office – depending on your place colour photograph and a copy of to skip queueing at train stations. of residence it can be a starost’s a valid visa or a residence permit. office (starostwo powiatowe), Examinations are organised by FOREIGN DRIVING city or town hall (urząd miasta) road traffic centres (the so-called LICENCE or a district office in Warsaw “WORD”) – the theory test for (urząd dzielnicy). Some applicants cars costs PLN 30, the driving Sometimes, a car is the only may also be required to pass the test – PLN 140. Foreigners who available means of transport, driving theory test to complete do not speak Polish can take the theory test in English or especially if you wish to travel the process. Note that once German. During the driving test, around the whole country. Now, you receive the new licence, the you can be accompanied by a the first question that may pop original document will be sent to sworn translator. into your mind is: “Can I use my your home country – it will be driving licence in Poland?”. The handed back to you if you decide answer depends on your country to return. of origin, or more specifically, the PUBLIC TRANSPORT country where your document POLISH DRIVING LICENCE FARES IN WARSAW* was issued: (as of 2019) • a driving licence issued by What steps should you take to 20-minute PLN an EU/EFTA member state obtain a Polish driving licence? ticket 3.40 can be used for as long as it is First, make sure that you meet all valid. Still, it is advisable that the requirements – you need to: Single fare PLN you exchange your foreign • be a resident of Poland transfer ticket 4.40 licence for a Polish one after • be the minimum driving age One-day PLN 185 days of residence in ticket 15.00 Poland – otherwise you may (at least 18 years old to apply encounter some problems for a car licence) Weekend PLN with your car insurance; • pass medical tests ticket 24.00 • driving licences issued by Before you take the theory 30-day personal PLN some non-EU countries and practical driving exam, you ticket (valid for 110.00 (e.g. the US or India) may have to enrol in a driving school Zone 1) not be recognised in Poland. – fortunately, more and more 90-day personal PLN Holders of such documents schools are now offering classes ticket (valid for 280.00 are usually required to obtain in English. Such a course can Zone 1) an international driving cost from PLN 1,200 to almost permit, which allows you to PLN 2,000 and it consists of *full price tickets

Careers in Poland 2019/20 www.CareersinPoland.com 41 First steps POLISH LANGUAGE

There is a popular Czech proverb that says, “You live a new life for every new language you speak. If you know only one language, you live only once.” How do you live your life to the fullest and make the most of your stay in Poland? By taking Polish lessons of course!

TO LEARN OR NOT TO Then you will take delight in language and tend to emphasise LEARN reading the original works of how difficult it is. Whether you Wisława Szymborska or Czesław agree with that statement or Is it really worth learning Polish Miłosz, Polish Nobel Prize not, it is guaranteed you will be if you can get by just fine with winning poets. praised every time you produce English? Definitely. Being able a comprehensible sentence. to speak the language of your The language increases your Also, what better way to impress host country helps you adapt to competitiveness in the job your friends back home than by the new surroundings and makes market. Polish may not be the learning some Polish tongue- your relocation experience all the most in-demand language to twisters? more enriching. If that does not learn but if you want to break seem convincing enough, there into a new career path, an POLISH YOUR POLISH are several other reasons for additional foreign language will mastering the Polish language. certainly open up quite a few What is the most effective way opportunities. of mastering the Polish language? Getting around the country It all depends on your location, might be a little tricky if time resources and you rely only on English. POLISH PEOPLE TAKE PRIDE IN THEIR preferred method The language barrier is LANGUAGE AND ALWAYS APPRECIATE IT of learning. As you rarely an issue in bigger WHEN FOREIGNERS TRY TO COMMUNICATE may imagine, there cities or major tourist IN POLISH. is no substitute destinations, but if you for a traditional decide to drive out of language course town, some knowledge of Polish It gives you a new perspective. and real-life interactions with might come in handy. Did you know that the Sami have native speakers, but if you have hundreds of words for snow? Or not moved to Poland yet, there Connecting with the local that some cultures lack words are a few other ways to immerse people becomes much easier for numbers? It is known that yourself in the Polish language and more enjoyable. Even if our languages shape the way we and culture. your Polish friends speak perfect perceive the world – and learning English, it is fair to say that one means opening your mind to Mobile applications represent certain nuances of language are new worldviews. If you want to the most modern, “on-the-go” always lost in translation. understand Poland better, learn approach to language learning. a little bit of Polish! They are often free of charge, You gain access to countless entertaining and time-effective works of culture: Polish It turns you into a hero in the – you can brush up on your literature, film, music or theatre. eyes of native speakers. Polish Polish vocabulary while queueing Are you a poetry enthusiast? people are very proud of their in a shop or commuting to work.

42 Careers in Poland 2019/20 www.CareersinPoland.com First steps

Online classes allow you to connect with native speakers Źdźbło, żółć, Szczebrzeszyn – Polish is one of the most from anywhere in the world. This difficult European languages. Fortunately, at Accenture conversation practice will help Operations, our common language is English, and we do not you enhance your speaking and expect the employees to be speaking Polish. From Poland, listening skills as well as your we are servicing our clients in nearly 30 different languages, overall confidence and language for instance French, German, Italian, Spanish, Portuguese, fluency. Finnish, Dutch, Serbian, Czech, Mandarin, Arabic, Turkish and Pieces of media such as news many more. However, for those who dare to take a challenge websites, videos, television and and learn why there are 17 different ways to say two in Polish we radio shows are an invaluable offer Polish classes! source of real-life language examples. By watching foreign- Paulina Gospodarek language films, you can learn Accenture Operations; Recruitment vocabulary in context, pick Lead with experience in multilingual up the correct pronunciation recruitment processes and become familiar with the country’s culture.

Textbooks may seem a tad bit boring and old-fashioned at first but they can provide you with a variety of language exercises, The Polish alphabet designed for learners at different has 32 letters, levels of proficiency. They can including 9 unique The Polish teach you grammar rules, reading characters expression comprehension and useful writing „Not my circus, not my techniques. monkeys” has become hugely popular with internet did you users

Polish is a West Slavic „W Szczebrzeszynie language, spoken by about chrząszcz brzmi w trzcinie” 50 million people know? is the most beloved around the world tongue-twister in Poland. It translates to In the town of Szczebrzeszyn, a beetle buzzes Outside Poland, in the reeds it is used by Polish Szczęście communities in the (happiness), źdźbło United States, Canada, (blade of grass) and Brazil, Germany and pszczoła (bee) are believed the United Kingdom Polish is the to be the most second most challenging words for spoken language foreigners in England

Careers in Poland 2019/20 www.CareersinPoland.com 43 First steps WHERE TO GO & WHAT TO SEE

SZCZECIN An important seaport city located just next to the German border. The Ducal Castle in Szczecin

The Nicolaus Copernicus House in Toruń

POZNAŃ A major business, academic and cultural centre. The Billy Goats of Poznań

ŁÓDŹ Poland’s third biggest city and its former industrial heartland. Piotrkowska Street

WROCŁAW The largest city in western Poland boasts a thriving business and cultural scene. The Market Square

KRAKÓW The former royal capital and the most popular tourist destination in the country. Historic Centre

44 Careers in Poland 2019/20 www.CareersinPoland.com First steps

The Baltic Sea

TRICITY This metropolitan area comprises three Polish cities: Gdańsk, Gdynia and Sopot. The Old Port of Gdańsk

The Masurian Lake District

Bisons of the Białowieża Forest

WARSZAWA The largest metropolis and the capital city of Poland. The Palace of Culture

The birthplace of Frederic Chopin in Żelazowa Wola

The Wieliczka Salt Mine

The Tatra Mountains

Careers in Poland 2019/20 www.CareersinPoland.com 45 First steps FOOD PRICES

sample food prices

WHITE BREAD (1 LOAF) ...... PLN 2.50 BUTTER (250 G) ...... PLN 6 MILK (1 LITRE) ...... PLN 2.30 CHEESE (150 G) ...... PLN 3.40 FREE-RANGE EGGS (8) ...... PLN 9.50 BANANAS (1 KG) ...... PLN 4.50 APPLES (1 KG) ...... PLN 2.50 POTATOES (1 KG) ...... PLN 2.50 TOMATOES (1 KG) ...... PLN 5 AVOCADO ...... PLN 5 CHICKEN (1 KG) ...... PLN 12 RICE (400 G) ...... PLN 3.20 BAR OF CHOCOLATE ...... PLN 3 BOTTLED WATER (1.5 LITRE) ...... PLN 1.60 ORANGE JUICE (1 LITRE) ...... PLN 3.20

PLN EUR 4.33 1 = as of August 2019, NBP

46 Careers in Poland 2019/20 www.CareersinPoland.com First steps PRICES OF SERVICES

TAXI FULL PRICE CINEMA TICKET

PIZZA PLN 30

PLN 30 PLN 2 per kilometre

FULL PRICE CHEESEBURGER MUSEUM TICKET

POLISH LANGUAGE PLN 4 PLN 20 GROUP COURSE

PLN 1 for an hour ride

COFFEE BIKE HIRE TO GO SERVICE PLN 900 for 40 class hours PLN 13 HAIRCUT (MALE) BEER

SWIMMING PLN 10 POOL GYM MEMBERSHIP PLN 15 per hour

PLN 120 PLN 50 per month

Careers in Poland 2019/20 www.CareersinPoland.com 47 First steps BANK HOLIDAYS

1 6 12 13 January January April April New Year’s Day Epiphany Easter Easter Monday (Wednesday) (Monday) (Sunday) (Monday)

1 3 31 11 May May May June Labour Day Constitution Day Pentecost Corpus Christi (Friday) (Sunday) (Sunday) (Thursday)

15 1 11 August November November The Assumption All Saints’ Day Independence Day of Mary (Sunday) (Wednesday) (Saturday)

25 26 December December Second Christmas Christmas Day (Friday) (Saturday)

48 Careers in Poland 2019/20 www.CareersinPoland.com Company presentations Company presentations

ARLA GLOBAL GOLDMAN SHARED SERVICES RECRUITMENT � � � � � � � � � ARCELORMITTAL BUSINESS CENTER OF EXCELLENCE � � � � � � � � � � � � City: Gdańsk Cities: Kraków, Warszawa, Wrocław Page: 55 � � � � Page: 57

Cities: Dąbrowa Górnicza, Kraków See pages: 50-51

BECTON H&M CUSTOMER DICKINSON SERVICE CENTER � � � � � � � � � � � � � � � � � � � �

City: Wrocław City: Warszawa Page: 55 Page: 57 ECOVADIS

� � � � � � � � � � � � �

HONEYWELL City: Warszawa BNP PARIBAS See pages: 52-53 SECURITIES SERVICES � � � � � � � � � � � � � � � � Cities: Łódź, Katowice, City: Warszawa Kraków, Warszawa Page: 56 Page: 58

SHELL BUSINESS OPERATIONS KRAKÓW � � � � � � � � ELAVON QATAR � � � � � � � � AIRWAYS � � � � � � � � � � � � � � � � � �

City: Kraków City: Warszawa City: Wrocław See page: 54 Page: 56 Page: 58

Careers in Poland 2019/20 www.CareersinPoland.com 49 Company presentations

WHERE: Dąbrowa Górnicza, Kraków HOW MANY PEOPLE 600+ HOW MANY MORE IN 2019/20 300+ ARCELORMITTAL BUSINESS CENTER OF EXCELLENCE Desired languages: � � � � � � � � � APPLICATION PROCESS

WHO ARE WE? The recruitment process consists of the following three stages: • application submission • selection of candidates We are Business Center of Excellence for the ArcelorMittal Group – • verification of foreign language skills, specialized tests and an a global leader in the steel and mining industry. The Business Center of interview with a recruiter from HR and the team leader Excellence concentrates on the development of modern technologies at the highest, world-class level. ArcelorMittal BCoE provides services Due to the continuous development of the ArcelorMittal Business in the areas of accounting, HR and payroll, IT, purchasing support, Center of Excellence and our numerous projects, we recruit all supply logistics, organization and management of business travels. year round! We provide services to our clients – nearly 300 companies from nine European countries – in English, German, French, Spanish, Italian, Dutch, Czech, Russian and Polish. ArcelorMittal BCoE has a branch OUR DEPARTMENTS in Dąbrowa Górnicza (Poland) and national centers in Benelux, France and Spain. We currently employ over 600 professionals. We strive to • IT • Purchasing support face the challenges of the changing world and provide services at the • Accounting • Supply logistics highest possible level. • Finance • Global Travel Management • HR and payroll JOIN OUR TEAM AND ENJOY:

Our strength lies in our effective, diverse and multicultural teams that work together to achieve their goals. Every day we face new BENEFITS challenges, take the initiative and accomplish our tasks in the best possible way. We offer our employees an attractive social benefits • Professional and • Medical care in • Possibility of package and the opportunity to improve their qualifications thanks to development Medicover; funding your a specialist, language and personal development training. For students, trainings; • Cafeteria system; development; we have prepared a program of paid internships, full of challenges and • Retirement • Additional day • Development of ambitious tasks. program for off for language skills; employees; Steelworker’s WHO ARE WE LOOKING FOR? • Subsidised meals; • Holiday Funds; Day; • Opportunity to • Group insurance • Participation in We are looking for students, graduates and specialists in finance and work from home; in PZU; interesting CSR accounting, IT, management, economics, logistics, foreign trade activities. and foreign languages. In addition, at ArcelorMittal BCoE, we value motivation and willingness to develop, teamwork skills and openness.

bcoe.arcelormittal.com bcoe.arcelormittal.com/careers

50 Careers in Poland 2019/20 www.CareersinPoland.com Employee Q&A

Ulysse Sauvage � ArcelorMittal Business Center of Excellence Poland Project Management Officer

MY COMPANY: What is the biggest challenge in your job? What is your current job position at ArcelorMittal? The biggest challenge is to understand the way ArcelorMittal works I am a Project Manager Officer (PMO) in Applications Center internally. It is a huge company with a long history of mergers and Poland, a European transversal IT domain at ArcelorMittal acquisitions, which resulted in quite some complexity. The company BCoE. Currently I am taking part in the VIE programme is going through an important digital transformation in Europe, (Volunteer for International Experience). which has an impact on a lot of existing processes and opens the door to interesting new ways of working. What are your duties? I support the IT Director and IT teams working in Testing, Does your company offer development opportunities? Robotic process automation, SAP Development Factory, Many. I know that there are a lot of possibilities, locations, job Business Intelligence and Analytics, and Web & Mobile activities, and development options within the company. If you development on: project management, transversal processes are motivated and interested in growing within the organisation, and communication between teams and the company’s entities. ArcelorMittal provides you with great opportunities.

Why did you choose Poland? How would you describe your Three years ago I went on a two-week trip to Warszawa, team? Poznań and Gdańsk and I really enjoyed the experience. THE COMPANY IS Helpful, attentive, open- I like Polish values, traditions and mentality. WILLING TO TRAIN YOU minded. They are also very patient and understanding How would you describe the work culture in your AND SUPPORT YOUR when I try to say something company? DEVELOPMENT WITHIN in Polish! It is a real multicultural experience – English is essential, THE ORGANISATION. but you also have the chance to speak Polish, French, Is it difficult for you to Spanish, Italian, etc. People are always ready to help and maintain a good work-life reply to your questions. The company is willing to train you balance? and support your development within the organisation. No, I have a good work-life balance here. I have never been asked to stay late or to work during the weekend and I have always had the What do you find most satisfying about your job? opportunity to go out with my friends after work. I have the opportunity to work in foreign languages and because of that, I learn something new every day. Also, having Polish co- Does your company employ a lot of foreign professionals? workers is great, it helps you to immerse yourself in the culture Yes, generally ArcelorMittal is a very diverse and multicultural of the country. company and we are welcoming of anyone who would like to join us.

MY IMPRESSION OF POLAND:

How long have you lived in Poland? Gdańsk. All very different, all very charming. I arrived in Poland in April 2019, so it has been a few months. Have you made any friends here? Do you speak Polish? Many. Most of my friends are Polish, I met them at language No tak, mówię po polsku. Uczę się polskiego od 10 miesięcy. exchange meetings. Although I have not yet made friends using only [Yes, I do speak Polish. I have been learning it for 10 months.] Polish.

What is your favourite Polish word? Name your favourite Polish dish. “Kaczka”. The way it sounds is just very cute. Szarlotka z lodami [apple pie with ice cream] lub żurek w chlebie [or Polish sour rye soup] lub pierogi ruskie [or potato and cheese Have you noticed any interesting Polish quirks? pierogi] lub ogórki kiszone [or pickled cucumbers]. Uwielbiam dużo I find Polish people very trustworthy and cultivated, for example polskiego jedzenia [I love lots of Polish dishes]. they know a lot about French culture and history. I also find it a bit amusing how some of my Polish friends can be very Any tips for future expats in Poland? straightforward sometimes. Be ready to seriously learn Polish. It will not be easy, but it is so satisfying to be understood when speaking a hard-to-learn language What is the best place to visit in Poland? that few foreigners know. Apart from that, check Facebook for It is hard for me to say, I really like Kraków, Wrocław and language events: do not stay at home too much and try to socialize.

Careers in Poland 2019/20 www.CareersinPoland.com 51 Company presentations

WHERE: Warszawa HOW MANY PEOPLE: 170 Warszawa/ 600+ Global HOW MANY MORE: constantly growing ECOVADIS

Desired languages: � � � � � � � � � � � � � OUR TEAMS EcoVadis offers exciting career opportunities in an innovative and dynamic environment. WHO WE ARE Our global team consists of: EcoVadis is the world’s most trusted provider of business sustainability • CSR and Data Analysts ratings, intelligence and collaborative performance improvement • Sales and Customer Support Experts tools for global supply chains. Backed by a powerful technology • Marketing, Product Management & Development Specialists platform and a global team of domain experts, our sustainability • HR, Finance, Admin and Quality Professionals scorecards provide insight into environmental, social and ethical risks. • Software Development, IT Security, OPS Engineers We envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people’s Join us to make a real impact on the environmental and social lives and the planet we all depend on. practices of companies worldwide!

WHY ECOVADIS?

• Meaningful purpose in line with our personal values. Our HOW TO APPLY mission resonates with people who want to make an impact on sustainability and CSR. We value your time and effort, and we do our best to make the • Great working environment and team spirit. In our amiable hiring process as efficient and enjoyable as possible: office environment, it feels like you’re working with friends. We • There are usually three interviews (video/onsite) & completion love having fun together – from making music to pitching in for of role-specific tasks. Key roles may require more meetings. charity. • Most processes include a 40-min online analytical/logical • Startup mindset giving freedom of action. A dynamic, fast- reasoning test. growing company, EcoVadis remains creative and innovative by • Reference checks are requested. The hiring team members encouraging all of us to put forward new ideas and solutions. make the decision and extend an offer. • Continuous skills development and career opportunities. Career progression is made possible not only by our company’s fast expansion, but also by our culture of knowledge-sharing, • Work-life balance is close to our hearts. Happy people, well-being interesting responsibilities and challenges. and work-life balance are a serious priority for our management. • A truly international and culturally diverse environment. With We believe that careers can adjust to life. colleagues originating from all over the world, we live and breathe diversity.

www.ecovadis.com www.glassdoor.com/Reviews/EcoVadis-Reviews-E954100.htm www.ecovadis.com/joinus www.instagram.com/ecovadis www.linkedin.com/company/ecovadis

52 Careers in Poland 2019/20 www.CareersinPoland.com Employee Q&A

Nicolas Devé � Regional Sales Manager Sales Development and Mid Market Team

MY COMPANY:

What is your current job position at Ecovadis? Regional Sales Manager for France, UK, Benelux and Nordics Which language(s) do you use at work? areas at EcoVadis, the world’s leading CSR Rating Agency. French, English and Polish.

What are your duties? What is the biggest challenge in your job? Managing a team of talented sales representatives to maximize My new job is a real challenge as I still have a lot to learn. In short, revenue from business in the assigned region. Promoting the the ability to jump out of my comfort zone. importance of sustainable procurement among leading European companies. Is Polish business culture different from that in your home country? How did you find the job? Poland and France share a common European I joined EcoVadis one and a half year ago background, even in the business world. thanks to the recommendation of one of THE WORK CULTURE However, there are some differences as Poles my close friends that used to work there. AT ECOVADIS IS QUITE are more direct that the French when doing UNIQUE! OUR MOTTO business. Why did you choose Poland? For three reasons: my wife who is Polish, IS: WORK SMART, HAVE How would you describe your team? the great business potential of Poland FUN AND MAKE Passionate, creative, smart and caring people! and the quality of life. A DIFFERENCE. Is it difficult for you to maintain a good work- Have you worked abroad before? life balance? Before arriving in Poland, I worked 4 A good work-life balance was one of the years in the watchmaking industry in reasons why I chose EcoVadis and I can say Switzerland. Even if it may sound strange, I do not regret my that I am satisfied! In general, maintaining work-life balance is easier decision to come to Poland. in Poland that in France.

How would you describe the work culture in your company? Does your company employ a lot of foreign professionals? The work culture at EcoVadis is quite unique! Our motto is EcoVadis is truly international. Our colleagues come from 40+ “Work smart, have fun and make a difference”. different countries.

What do you find most satisfying about your job? Does your company offer development opportunities? Mainly working on Corporate Social Responsibility and A lot! Look at how many job offers we have! Sustainable Procurement project with my smart and creative colleagues.

MY IMPRESSION OF POLAND:

How long have you lived in Poland? What is the best place to visit in Poland? It has been almost 6 years. I have two favourite places! The Bieszczady Mountains and the lakes in the Masurian region. Do you speak Polish? Tak! Have you made any friends here? Yes, especially among Poles. When you make friends with a Pole, you What is your favourite Polish word? know it is a friendship for life! Widelec [fork] Name your favourite Polish dish. Have you noticed any interesting Szarlotka (apple pie) made by my mother-in-law! Polish quirks? When you are visiting someone, they give you slippers Any tips for future expats in Poland? and a cup of tea, before you even have time to say dzień dobry! Do not be afraid, the adventure is going to be greater than you think!

Careers in Poland 2019/20 www.CareersinPoland.com 53 Company presentations

WHERE: Kraków NUMBER OF EMPLOYEES: 3,800 RECRUITMENT PLANS FOR 2020: constantly recruiting SHELL BUSINESS OPERATIONS KRAKÓW

Desired languages: � � � � � � � � � � � � � � � HOW TO JOIN US � � � � � � 1. Visit www.shell.pl/krakow to check new vacancies and apply. 2. After the CV analysis, our recruiter will contact you for ABOUT US a pre-interview and/or tests. 3. The next step is a job interview in Kraków with our recruiter Shell Business Operations Kraków is created by an international and manager. team of over 3,800 professionals representing over 50 nationalities. 4. The last part of the recruitment process is the final job offer. Together with our associates from all over the world we create one of the most remarkable businesses. We are the key part of complex INTERNSHIP APPLICATION processes for the whole company. We work in over 20 foreign languages, being responsible for business operations’ realization in 1. Visit www.shell.pl/krakow to check new vacancies and apply 10 departments: Finance Operations, Customer Operations, HR for Summer Internship Programme. Services, Contracting & Procurement, Lubricants Supply Chain, 2. Submit your CV. Internal Communication, External Relations, Trading & Supply, 3. After the CV analysis, our recruiter will contact you for Logistics and Legal. Spread your wings thanks to innumerable a pre-interview. opportunities that Shell Business Operations Kraków offers to its 4. The next step is an assessment day in Kraków. employees. 5. The last part of the recruitment process is the final internship offer. Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

BENEFITS WE OFFER RELOCATION PACKAGE

Thanks to cooperation with us you gain: Shell provides financial support for foreigners who move to Poland • Meaningful work in a company that is universally respected as to work in Shell Business Operations Kraków. In addition, we help a truly global energy leader (one of the world’s biggest companies our new colleagues to find an apartment, complete all formalities according to Fortune Global 500) and offer them excellent benefits package. What is more, Shell • Good atmosphere at work and comfortable working runs “International network” – the activities/events to help environment: own canteen, relax and bike & car parking space foreigners integrate with the Shell’s team and new environment. • Attractive salary package and annual bonuses • Bonus for referring your friend to work • Complex medical care and individual life insurance • Luxmed VIP Package for people with disabilities • Additional funds for trainings, certifications, 12 sport sections and the EuroShell Card

www.shell.pl/krakow www.youtube.com/user/Shell

www.CareersinPoland.com/Shell-Business-Operations www.linkedin.com/company/shell/

www.facebook.com/ShellPolska www.instagram.com/shell/

54 Careers in Poland 2019/20 www.CareersinPoland.com Company presentations

Desired languages: Desired languages: � � � � � � � � � � � � � � � � � � �

ARLA STORY ABOUT US

Our philosophy of producing natural, healthy and high Becton Dickinson is a global medical technology company. quality dairy products dates back to the 1880s when We create specialized devices, solutions and systems for dairy farmers in Denmark and Sweden joined forces different needs across the healthcare continuum and we with one common goal: to produce and provide the best serve all of them with one single and relentless human dairy products. Today, we have grown to become a global purpose: Advancing the World of Health. FMCG company with 19,000+ employees worldwide. In February 2013, BD opened its Shared Service Center GLOBAL SHARED SERVICES IN GDAŃSK in Wrocław where currently employs almost 600 associates and is still looking for new professionals to join. In Poland, we are more than 450 employees who support our colleagues worldwide by providing them with world- RECRUITMENT PLANS class accounting, finance, procurement, IT and HR processes. Every single one of us plays an important We are looking for high potential individuals interested role and together we build on our 10bn Euros turnover, in building a career in financial analysis, accounts payable thereby establishing our position as one of the largest and receivable, order processing, process analysis, dairy companies in the world. customer support and many others. If you love working in a fast-paced service-oriented role and have problem- OUR VALUES solving skills, we can offer you great opportunities at our smart office in Wrocław. By acting according to our character Lead-Sense-Create, we can achieve the ambitious targets set out in our GET TO KNOW OUR RECRUITMENT PROCESS mission, vision and strategy. We strive to have a leading mindset, a sensing approach and a creating culture. 1. Find an offer and send us your CV in English. 2. Let’s talk – if you meet the criteria, our recruiter WE OFFER will contact you via phone to discuss your experience, competencies and expectations. • Scandinavian way of working (cooperation, initiative, 3. Let’s meet – come to our office for a face to face mutual trust and respect); interview with a manager. You might also be asked to take • Ergonomic workplace with panoramic sea view; some competencies/language tests – we will provide you • Flexible working hours & wide social benefits package with all the details. (MultiKafeteria system, relocation package, private 4. Welcome on board! medical care, life insurance, education support, fruit day, social events etc.); WHY WORK AT BD? • Work in an international environment; • Development possibilities while taking part in internal • New, modern office • Place where you can projects and trainings. near the city centre develop; (ergonomic desks, fruit • MultiKafeteria system; HOW TO APPLY and vegetables, healthy • Lunch card; snacks, massages, • Private medical care; Would you like to be a part of an ambitious and diverse hobby and sport clubs, • Insurance package; team eager to take on challenging tasks with plenty of participation in pro- • Language courses development opportunities? If so, then Arla GSS is the health actions and co-fund. company for you. events);

www.arlakariera.pl/#jobs bd.com/pl-pl [email protected] ssckariera.pl facebook.com/ArlaGdansk facebook.com/BectonDickinsonPL instagram.com/arlagdansk

Careers in Poland 2019/20 www.CareersinPoland.com 55 Company presentations

Desired languages: Desired languages: � � � � � � � � � � � � � � � �

ABOUT US ELAVON – A LEADING PAYMENTS PROVIDER

BNP Paribas Securities Services Poland is part of the Our customers want to expand their business BNP Paribas Group specializing in securities operations opportunities. We help them get there. and investment funds for institutional investors and From e-commerce to mobile wallets and chip card financial institutions. We operate in 34 countries on acceptance, Elavon helps businesses, small and large, 5 continents. We are one of the five largest trust banks accept all payment types – and reap the benefits at the end in the world. of the day. Whether they need a simple or sophisticated payment solution, we’ve got them covered. WHAT MAKES US UNIQUE? For 25 years, we’ve helped more than one million customers around the world grow their business through Friendly atmosphere and collaborative relationships – payments. Our flexible, secure and innovative payment that’s for sure! We attach great importance to diverse solutions help businesses attract and keep customers, and inclusive work environment, team cooperation, develop partner relationships, process payments and innovation, striving for excellence, sustainability, and simplify operations. We’re backed by the strength and work-life balance. We offer attractive benefits package, stability of U.S. Bank, the fifth largest commercial bank extensive training offer and opportunity to grow on one in the U.S. of the six different career paths. HOW TO APPLY? WHO ARE WE LOOKING FOR? There are usually five stages of the recruitment process: Both for the trainees who are willing to take a closer look 1. Sending application via www.elavon.com/company/ at the world of finances, and the experienced professionals careers who would like to develop their career with us. Either way, 2. Short telephone interview with HR Representative a full training will be provided to you, to help you achieve 3. Face to face interview with a Supervisor/Manager independence in your position. English is our business and HR Representative language so we do not require command of Polish. 4. Giving feedback to candidates We hire graduates and professionals all year around! WE OFFER WE OFFER • Special training for expats and foreigners to address the challenges of relocation, support deeper • Employment agreement; understanding of Polish culture, and provide • Excellent package including complex medical care, participants with tips and knowledge necessary for private dental care, group insurance, sponsored smooth adaptation process; Multisport card; • Mobility opportunities within the BNP Paribas Group; • We invest in your development providing language • Integration with work colleagues (tennis school, classes; football league, volleyball and basketball classes, • Professional trainings, opportunity to develop career integration weekends, etc.); path in organizational structures, support in career • Wide range of trainings, co-funding of language planning; courses and certificates; • Work in a dynamic international environment with • Private medical care, life insurance, sports card, lunch a supportive inclusive culture and strong values; card, cafeteria platform; • Good atmosphere at work and comfortable working • Eco-friendly office in Warsaw. environment in attractive location; • Opportunities to participate in social and community projects.

[email protected]

joinbnpparibas.pl/en/ www.elavon.com/company/careers facebook.com/bnpparibassecuritiesservices

linkedin.com/company/bnpparibassecuritiesservices/life youtube.com/user/BNPParibasSecurities

56 Careers in Poland 2019/20 www.CareersinPoland.com Company presentations

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EXPECT MORE ABOUT US

We are a leading Polish consulting company specialising We are the people, people who create, people who in recruitment using Search & Selection and Executive support, people who work as one team to run the business Search methods. Our ambition is to provide the highest and at the same time to let our own unique talents shine in level of service, ahead of the market and creating a new our H&M Customer Service Center in Warsaw. When we standard in the personal consulting industry. We care opened our CS Center in February 2016, we had a staff deeply about the high level of competence of our of 65 people and now we have 300 great people on board. team, which is a guarantee of the quality, efficiency and At our Center the best service is delivered by agents who effectiveness of our processes. have joined H&M from Croatia, Poland, Romania, The Czech Republic, Slovakia, Turkey, Hungary, Russia and WHAT MAKES US UNIQUE? Bulgaria. WE ARE ALWAYS LOOKING FOR PEOPLE, who are a good fit for each other and live by the same • Narrow specialisation – Our specific activity profile values. translates into a professional approach to the realisation of the projects entrusted to us, as well as into speed and RELOCATION effectiveness in action. We provide services adjusted to individual needs of our clients and specifics of their Recruitment Administrator guides employees through projects. Every choice in picking the right candidate is the relocation procedures and is always in touch with aided by our practical knowledge of the financial sector. newcomers. We provide airplane or train tickets to • Wide range of selection tools – Making use of Warsaw and a taxi that takes newcomers to company’s psychology, at Goldman Recruitment we are able to apartments. When new employees arrive, our Team match candidates to a given culture, organisational Leaders are happy to help them take care of their Social environment or requirements specific for our client. Insurance Institution documents, residence card and Our tools include direct search, job advertisements generally lending them a hand. published in selected media, as well as our resource database. APPLICATION PROCESS • Open to challenges – We focus on creativity and constant development. We continue to look for optimal You can apply to “H&M Customer Service” by sending solutions, while simplicity is our idée fixe. The aim is your CV via Polish job boards . clear: to hire a new employee in the shortest possible period of time. Our recruitment process consists of: • Market familiarity – We know the market inside out: • Phone contact from recruiter to verify your identity. both in relation to its needs and requirements and to • Assessment Center with group exercise, interview, employee expectations. A lot of our energy is focused if you are abroad – an interview and talk with a Team on building long-standing relationships based on trust. Leader over the phone. Business ethics guide us in all of our actions. We • Email test to verify grammar and appropriate guarantee confidentiality and responsibility. We value writing style. high-quality service and satisfaction of our partners. • Role Play with one of our first line agents. • And Welcome to H&M! LOOKING FOR A JOB? LOCATION Send us your CV. Go to www.goldmanrecruitment.com and submit a spontaneous application by uploading your H&M Customer Service Center resume. We will do our best to provide you with the ul. Puławska 2, Warszawa perfect job offer.

www.goldmanrecruitment.com

www.facebook.com/GoldmanRecruitment www.hm.com [email protected] [email protected] www.linkedin.com/company/goldman-recruitment

Careers in Poland 2019/20 www.CareersinPoland.com 57 Company presentations

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ABOUT US ABOUT US

Honeywell provides innovative software, hardware and Welcome to a world where ambitions fly high. services for a wide range of industries. This includes Qatar Airways is an award winning airline, proud to be one technologies for aircraft that help them fly safer and more of the youngest global airlines to serve all six continents, efficiently, control systems for complex petrochemical and thanks to our customers’ response to our offering, facilities and processes, connected building technologies we’re also the world’s fastest-growing airline. that support smart city development, advanced worker Airline of the year, World’s Best Business Class, World’s safety equipment, and pioneering warehouse automation Best Business Class Seat, Best airline in the Middle East systems. Our broad expertise enables us to provide – SKYTRAX Awards 2019 unique, exciting careers that support the development of groundbreaking technologies, and help our world become CONTACT SERVICE AGENTS smarter, safer, and more sustainable. We’re looking for Bilingual English and Italian or Spanish WE OFFER speaking Customer Services Agents to be based in our Customer Contact Centre in Wrocław, Poland, supporting Honeywell offers competitive total compensation and our customers to make and manage their reservations, benefit packages for professionals at every stage of and support E-Commerce and Frequent Flyer Program their careers. Candidates seeking their next opportunity activities to deliver a five star customer experience. are encouraged to view Honeywell’s careers portal at You must be an interactive, customer oriented person www.honeywell.com/careers, where they can find out with warm, cheerful and expressive personality and more about our current vacancies, and what a career at excellent communication skills. Honeywell can offer. WE OFFER HOW TO APPLY • Dynamic and fast paced working environment; A list of Honeywell’s current vacancies globally can be • Excellent development and training opportunities, found at www.honeywell.com/careers. All job applications with over seven weeks of training and coaching from must be made through this site, with every application subject matter experts; carefully reviewed by our staffing team. Successful • Competitive salary and package including private candidates will be invited for both remote and face- medical care, multisport card and lunch allowance; to-face interviews including an assessment of oral and • Incredible travel benefits including discounted tickets written language skills. for you and your family, and a fully paid annual ticket at the end of each year of employment.

LOCATIONS AND RECRUITMENT PLANS HOW TO APPLY

Honeywell has four offices across Poland – Warsaw, We’re looking for talented individuals to join our award Kraków, Łódź, and Katowice. Opened in February 2019, winning team of dynamic professionals, who share our Katowice is our newest office in Poland. The center is values and deliver excellence in everything they do. If you responsible for providing world-class customer support are interested in working for Qatar Airways and would and services for many of Honeywell’s customers across like more information on how to apply and all available Europe. Honeywell expects to hire 100 people at the vacancies – please visit careers.qatarairways.com center throughout 2019.

honeywell.com/careers facebook.com/qatarairways linkedin.com/company/honeywell twitter.com/qatarairways facebook.com/Honeywell linkedin.com/company/qatar-airways twitter.com/Honeywell youtube.com/user/qatarairways youtube.com/user/honeywell instagram.com/qatarairways/

58 Careers in Poland 2019/20 www.CareersinPoland.com