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Hewlett-Packard IP/IPX Printer Gateway for NDPS Version 3.00B

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Hewlett-Packard IP/IPX Printer Gateway for NDPS Version 3.00B Readme File for Hewlett-Packard IP/IPX Printer Gateway For NDPS Version 3.00b TABLE OF CONTENTS A. UPDATE SUMMARY B. NEW FEATURES AND FIXES C. HARDWARE REQUIREMENTS D. NETWARE OPERATING SYSTEM AND CLIENT SUPPORTED BY THE HP PRINTER GATEWAY E. INSTALLING THE SOFTWARE F. CONFIGURATION AND LOGGING FILES G. SPECIAL NOTES H. RUNNING HPGATEUPDATETTCJ.EXE I. ERROR MESSAGES IN HPGERROR.LOG J. SOFTWARE LICENSE AGREEMENT K. TRADEMARKS A. UPDATE SUMMARY HP IP/IPX Printer Gateway for NDPS (the HP Printer Gateway), version 3.00b, is a NetWare Loadable Module (NLM) for NetWare 5.x, 6.0 and 6.5 that allows you to enable printing, configure gateway settings, configure printers, and view statistics for HP printers connected through HP JetDirect print servers in the Novell Distributed Print Services (NDPS) environments. You can download the HP Printer Gateway on the HP web site. For the latest version, go to http://www.hp.com/go/hpgate_sw then perform the following steps: 1. Select the appropriate NetWare OS version. 2. Click DOWNLOAD. For additional details on the HP Printer Gateway, or to download the HP Printer Gateway User's Guide or this readme file (both in PDF format): 1. Scroll down and click on the following link in the name column: HP IP/IPX Printer Gateway for NDPS – For Installation from a Win 9x, NT4.0, 2000, or XP Client 2. Click Manuals. 3. Select the document of your choice. B. NEW FEATURES AND FIXES The HP Printer Gateway 3.00b includes the following changes: • The HP Printer Gateway server abends when printing to a printer that is configured by Novell’s iPrint technology with banner enabled on Windows 9x, NT, 2000 or XP. This issue has been resolved. • The HP Printer Gateway snap-in causes NWAdmin to crash when accessing a NDPS object if the user does not has write permission for the public\win32\nls\English folder. This issue has been resolved. • The input field of NDPS Manager in the HPGateUpdateTtcj.exe program now accepts up to 254 characters. The HP Printer Gateway 3.00a includes the following changes: • Added support for Novell's latest clients. • An hpgerror.log file is created in the sys\etc directory when errors\warnings occur. The hpgerror.log file is limited to 1MB. As additional errors are logged, the oldest entry is deleted to keep the file size at 1MB. Writing to hpgerror.log can be disabled by setting “Enable error log” to 0 in the hpndps.ini file. • Banner page options have been enhanced in postscript and PCL formats. These can be configured in the hpndps.ini (on sys\system) file under "Banner Option" and "Banner Justification." Setting “Banner Option” to 0 will cause the HP NDPS banner page to be printed in default mode (if banners are enabled). Setting “Banner Option” to 1 will cause the HP NDPS banner page to be printed in a QMS (NDS/Bindery) format. In addition to this, the Job Owner Name information can be right or left justified on Novell’s NDPS banner page. See Section F. CONFIGURATION AND LOGGING FILES for more details. • Banner page options have been enhanced. Job Owner Name justification has been added to HP’s NDPS banner page. Users can now choose the Job Owner Name value. See Section F. CONFIGURATION AND LOGGING FILES for more details. • Banner page selections now display correctly. • Cancel Job requests now function properly. • Console display errors were corrected. HP Printer Gateway statistics now display properly. • Corrected "Toner Out" reporting defect. • Host name resolution has been improved to align with the functionality of the Ping.nlm. If the HP Printer Gateway DNS issues still occur, the error message displayed on the console will include the associated Printer Agent to help pinpoint the problem. • Printing multiple copies of one document works properly. • Job monitoring can now be enabled or disabled. See Section F. CONFIGURATION AND LOGGING FILES for more details. • Context help has been updated for the CONFIG_PRNTR_GATE_DEFAULTS and CONFIG_PRNTR_GATE_PARM menus. • The LOAD HPGATE.NLM DEBUG load string works when the NLM is not already loaded. • Abend related to dplsv386.nlm has been fixed. • The configuration snap-in interface for Windows clients now allows easier entry of IP addresses, host names, and IPX addresses. • The DNS name length has been increased to a maximum of 254 characters. • The printer agent “not bound” issue has been fixed under the following situations: 1. The Service Thread shuts down a printer agent prematurely when the HP Printer Gateway attempts to connect to the device and receives a connection refused or connection aborted message. An administrator may set the “Job retry timeout” entry to zero in the hpndps.ini file to eliminate this “not bound” situation. 2. The Job Monitor Thread shuts down a printer agent prematurely if the printer does not respond in a timely manner when queried for the PML index of the current job. An administrator may set the “Job monitor timeout” entry to zero in the hpndps.ini file to eliminate this “not bound” situation. 3. A print job is canceled before the HP Printer Gateway has a chance to open it. This returns a –811 error and the printer agent becomes “not bound”. • HP Printer Gateway networking communication was converted from the NetWare TLI (Transport Level Interface) API (Application Program Interface) to the NetWare Winsock API. • A control access printer can be created with a non-existing host name in the DNS table. This enables administrators to pre-configure printer agents prior to rolling into a production environment. • Shutting down the HP Printer Gateway on a large network now does not hang the Gateway while it is running public access printer discovery. • All IP-based printer agents with a “Timeout to close job” value of 50 seconds will be updated to a new default value of 3 seconds during the HP Printer Gateway upgrade/installation unless the user chooses not to do so. All other values will not be changed. 50 seconds is the default value in version 2.10a, and 3 seconds is the default value in this version. The new default value of 3 seconds for “Timeout to Close Job” minimizes the delay between print jobs. This version of the HP Printer Gateway supersedes previous versions. C. HARDWARE REQUIREMENTS HP Jetdirect Print Servers IPX The HP Printer Gateway supports most HP Jetdirect print servers. However, some of these older print servers must be upgraded or replaced. TCP/IP To print through TCP/IP, this protocol must be supported on the HP Jetdirect print server. Most of the HP Jetdirect print servers support TCP/IP, with the exception of the HP Jetdirect 150X (HP product number J2592A) and some older single-protocol HP Jetdirect print servers. To find out if IPX or TCP/IP is supported on an HP Jetdirect print server, print its configuration page. D. NETWARE OPERATING SYSTEM AND CLIENT SUPPORTED BY THE HP PRINTER GATEWAY The HP Printer Gateway supports the following Novell NetWare versions: • NetWare 5.1 with support pack 6 or later • NetWare 6.0 with support pack 3 or later • NetWare 6.5 The HP Printer Gateway supports the following Novell Client software: • Novell Client v3.32 with support pack 1 or later for Windows 95/98 • Novell Client v4.83 with support pack 1 or later for Windows NT, 2000 and XP E. INSTALLING THE SOFTWARE Hpgw300b_en.exe is a self-extracting file that installs all the necessary files on the designated NetWare 5.x or 6.x server. Installing the HP Printer Gateway Software (see SECTION G. SPECIAL NOTES for how to extract the HP Printer Gateway files without actual installation) Warning: It is strongly recommended that you exit all local Windows programs before running the installation program. You should also exit NWADMIN on remote machines before installation. Otherwise, you may encounter an error similar to the following: 1. From a Windows 9x, NT 4.0, 2000, or XP client, log in as Administrator to the server. 2. Download/copy the appropriate installation file (hpgw300b_en.exe) to the hard drive of the client. 3. Run the installation file (hpgw300b_en.exe) to begin the installation process. 4. Click Next after reading the Welcome dialog box. 5. Click Yes to agree with the Software License Agreement. 6. Click OK for the warning about shutting down NWADMN32.EXE before continuing. 7. In the Path To Server dialog box, click Browse to select the path to the server (and to the Root directory of the Sys volume) on which you want to install this software. For the installation process to continue, the directories NDPS, PUBLIC, and SYSTEM must exist below the selected path. 8. Click YES to update the default value of “Timeout to Close Job” for the IP- based printer agents. - OR - Click NO to leave the default value unchanged and go to step #10. You may run the HPGateUpdateTtcj.exe to change the value at a later time. See section H. RUNNING HPGATEUPDATETTCJ.EXE for more details. 9. Enter the NDS Tree name and the fully qualified NDPS Manager name that contains the printer agents that you want to update. 10. Click Next. The HP Printer Gateway files will be copied to the server. 11. In the Setup Complete dialog box, note the directory where this readme file and other support documents have been copied: Sys:\Public\hpgwdoc. Be sure to check for the latest updates and documentation on the HP website at http://www.hp.com/go/hpgate_sw. 12. Click Finish. This completes the installation process. 13. If the HP Printer Gateway NLM (HPGATE) and NDPS Manager NLM (NDPSM) are already loaded at the server, unload both: • unload ndpsm • unload hpgate 14.
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