Vol. 9 Issue 21 Summer/Fall 2013 TurningTurning PointPoint

Table of Contents

Work, Leisure and 1 Leadership

CEO Message; 2 Advocacy Roundup

Notes from the Field 4 by Gary Gregerson

Arc Clients on the Move 5

Partners & Volunteers 6

New Board Members; 7 Disability Training at Kaiser Permanente

FY 2012-2013 8 Annual Report Sharon greets clients and staff in The Arc lobby before heading out Thank You Supporters 10 to her job with the Giants at AT&T Park.

Calendar 12

t’s morning at The Arc San is Sharon Jones, who greets let the challenges of cerebral I Francisco and clients are the many friends and staff she’s palsy and being in a wheelchair streaming through the front door come to know over the years. stand in her way. from Muni buses, vans and “I like saying ‘hi’ to people “There was a time when I family cars, ready to begin their and being helpful,” Sharon stayed at home, just watching day at the busy Howard Street says, smiling. T.V.” she says, speaking slowly location. As anyone who knows (Continued on page 3) www.thearcsf.org In the center of all the action Sharon can testify, she doesn’t

INSIDE: Our FY 2012-2013 Annual Report In a year of continued economic pressures and increased needs, we found innovative approaches and solutions that created new opportunities for those we serve: Follow us!  New national and local partnerships to improve our clients’ quality of life  More individualized service models to respond to changing demographics  Unprecedented community support to sustain us Please turn to page 8.

Page 2 donate online

A cooperative agreement between The Arc US and the Centers for Disease Control (CDC) ena- bled us to launch Wellness Wednesdays to screen OUR MISSION and address the health disparities between people with developmental disabilities and those who are The mission of The Arc non-disabled. San Francisco is to serve Dr. Glenn Motola Thanks to a generous $100,000 grant from the people with developmental CEO William Randolph Hearst Foundations, we made disabilities by promoting self- great strides in expanding our impact in Health and Wellness Advocacy. determination, dignity and Dear Friends, Needed capital improvements were made quality of life. Reflecting back on this past fiscal year, I am thanks to the support of the William G. Irwin struck by the determination of our many supporters BOARD OF DIRECTORS and partners toward advancing our mission. The Charity Foundation, which granted $100,000 for repairs of our much loved and used facility. Officers adults with developmental disabilities we serve are impacted daily by the vision of our leadership, the More than 120 new donors joined the ranks this Kirsten Mellor year, and we are pleased to include you in this report. President generosity of our donors, the talents of our volun- teers and the commitment of our staff to transform I am so very grateful for you, who donated when Dan Cousins the lives of our clients. I am very grateful to you all. asked, volunteered in our programs, employed our Vice President In this issue of Turning Point, I am proud to high- clients and helped celebrate our success at the light our achievements in our FY2012-2013 Annual Arc Angel Breakfast, WorkLife Awards and Karen Schneider Report (p.8). I am also pleased to report to you on Cirque de l’Arc events. Secretary our many initiatives that launched in 2013. I close with thanks to our Board of Directors,

The SFUSD Access The Arc program, serving especially Board Chair Kirsten Mellor. I particularly Juliana Terheyden Saviano recognize departing Board members, Christine Treasurer youth ages 18-22, opened last fall next to our Ouano, Dr. Jonathan Strober and Elizabeth Howard Street location. Students learn functional Members skills in the community—including activities at Elmore for their dedicated service. The Arc where many will call home when they I am truly grateful for all your support and invite you Gary Bong to stop by and see for yourself all that’s new, Courtney Broadus transition from school system to adult services. improved and evolving at The Arc San Francisco. Aaron Cohen Friends Like Me, our after-hours socialization Spencer De Bella and recreation program grew to approximately 35 Sincerely, Bruce Francis participants each night, and continues to expand and Ellen Hanscom thrive. Clients connect to peers, sharpen skills and Todd Janzen relax with board games and Wii, plus enjoy movies Dr. Glenn Motola, CEO Sharon Jones and lively discussion groups three evenings a week. Michel Kapulica Mark Marshall Larry Melillo Meg Rosegay Megan Blue Stermer ADVOCACY roundup Connie Tabas

CHIEF EXECUTIVE OFFICER ity College of San Francisco advocates Dr. Glenn Motola C including clients and staff of The Arc San Francisco joined rallies and hearings throughout DIR. of DEVELOPMENT & the summer to prevent the closure of City College COMMUNITY RELATIONS where broad access to educational and vocational Marti Sullivan, CFRE programs is encouraged. The accreditation commit- PHOTO tee recommending the closure has been sued by Clients and staff from The Arc San Francisco TURNING POINT the SF District Attorney for conflict of interest. rally to save City College from a proposed Meredith Manning closure. Communications Director °°° Editor The recent IHSS Lawsuit Settlement repeals and eliminates major cuts to IHSS (In Home Please send your comments and Support Services) including across-the-board hours reductions and the disqualification for questions to mmanning @thearcsf.org. hundreds of thousands of current IHSS recipients. David Oster, lead plaintiff in the lawsuit said, “I was worried that I would lose all my hours and not be able to stay independent.” IHSS The Arc San Francisco provides very personal care enabling many individuals with developmental and other 1500 Howard Street disabilities to remain safely in their own homes. San Francisco, CA 94103 (415) 255-7200 For more information about recent legislative activities, contact Tim Hornbecker, Advocacy and Public Policy Advisor, The Arc San Francisco/The Arc at [email protected]. www.thearcsf.org

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A New Life, continued from page 1

and deliberately, “I wanted to do mom said, ‘Just stand up for Friends Like Me program go far things, but I didn’t know how.” yourself’—that’s what I try and beyond having a place to con- Q & A with Her social worker suggested show people,” she says. nect with others, according to Terry Goodwin & coming to The Arc San Francisco, Sharon takes her role seri- Lance Scott, The Arc’s Director Lance Scott and after meeting with her sup- ously as a self-advocate and of Recreation and Socialization. port team, she knew she had mentor to many clients who “This program not only allevi- Director of Employment Services found the right place. look up to her. Recently, she ates the isolation and loneliness Terry Goodwin, Director of joined The Arc’s Board of Direc- our clients experience, but also Director of Recreation and Socialization Employment Services, recom- tors where she’ll speak for helps develop social skills and mended Sharon for a job in those who can’t speak for them- self-esteem. We provide assis- Guest Services with the San selves. “I’ve never done any- tance to ensure everyone can Francisco Giants. “Sharon isn’t thing like this before, but I’m participate, and some clients someone who immediately willing to try,” she says. are really transformed by the comes to mind when you think experience,” says Scott. After work, new options for fun of customer interaction,” says Together, that’s how we do it Goodwin, “but I had a feeling For many clients of The Arc, she’d be perfect.” She recalls support services used to end at “This place can feel a little that Sharon was asked during the close of the business day. crazy with everyone coming and the interview if she was a Tight budgets and an emphasis going all the time,” Sharon ob- Why do people Giants fan. “I am now!” Sharon on safety net programs preclud- serves as she waves goodbye with developmental disabilities have declared. ed any focus on social opportu- to her friends in The Arc lobby difficulty accessing nities, and individuals like before heading out to her job Nine years later, Sharon has social activities? Sharon suffered. “I always with the Giants. “There are lots her own fans at every Giants game where she’s an usher, wished there were more places of clients with all different disa- How do quality of for clients to have some compa- bilities and personalities,” she directing guests to their seats at life improvements ny and fun after work and says. “Sure, we have our ups AT&T Park, plus during other impact job perfor- special events. Her Job Coach classes,” she says. and downs, but that’s because mance and job is proud of how Sharon’s When The Arc started we’re like family. What’s really satisfaction? responsibilities have grown over Friends Like Me in January important is that we all stick the years and her evolution as 2013, Sharon was one of the together.” Online interview at a role model for others with first to enjoy the after-hours disabilities. program that offers working and For more information about The Arc thearcsf.org non-working clients a safe, sup- San Francisco’s Employment Services contact Terry Goodwin at A self-advocate and leader portive environment to enjoy (415) 255-7200 x148 or tgood- Sharon attributes her work game nights, free big-screen [email protected]. For information ethic to her mom who raised 12 movies and snacks in a safe, about Friends Like Me, contact kids and still found time to sup- casual, comfortable setting. Lance Scott at (415) 255-7200 x156 port other children in need. “My The benefits of the new or [email protected].

InvestInvest inin aa WorldWorld ofof PossibilitiesPossibilities Employment For People with Intellectual and Developmental Disabilities Independent Living Housing Health & Wellness Recreation & The Arts Advocacy

You can help. Please mail your gift or donate online at Please mail your donation or donate online at www.thearcsf.org. Donate today. 4 donate online Notes from the Field by Gary Gregerson

(Left to right) John, Lauren, Gary and Ané make plans for a day in the community.

y name is Gary Gregerson and I’ve been at the weekly grocery shopping for the office. Not M The Arc San Francisco since 1997 in either a speaking has been eliminated as a barrier to work. Direct Service Professional or Job Developer role. I work with two other people who need more I have a caseload of six clients who I support in support in the community. One person I’ve the community in Integrated Work Services;* some worked with since she came to The Arc from high full-time; others part-time. school many years ago. She is deaf and uses survival ASL skills. Whether a client is volunteering or part of the workforce, I feel one of “I rode my When I first started working with her my strengths is developing a team she had no independent travel skills. I approach from co-workers to provide bicycle rode my bicycle next to the Muni bus support to our working clients. over and over from her house to Market What I’ve learned over the years is alongside Street until she was able to ride the bus that clients are most successful on the the Muni by herself. Later, she worked for many job when communication is clear. I years at an art supply store until they support our clients’ co-workers and bus...until closed. I’ve been trying to support her supervisors in learning how to adapt with finding a new job but it’s a daunting their language so our clients can she was task to find the right fit. understand better. It might mean de- Challenging expectations signing a checklist for an employer to able to ride review every day with someone who It’s important for our clients to succeed by herself.” both inside the workplace and outside the *Integrated Work Services needs reminders to stay on task. workplace. provides an individualized Communication is the key program combining work, One of the things I would really love to do is volunteering, education Two of my clients are very capable at their jobs coordinate a Performing Arts program at The Arc. and recreation for clients but have communication challenges; one has lim- I’ve been involved in many client performances planning their futures. ited speech and English skills and one has selec- over the years and I think challenging expecta- For more information, tive mutism where speech is not possible for her in tions is important for growth. We have many peo- contact Nina Asay at (415) most situations. It was quite a challenge for me to ple who love to play music, dance and act and it 255-7200 x150 or help place these clients in employment. I was crea- would really open up a lot of opportunities for peo- [email protected]. tive with both of their resumés and included work ple. I’m thinking high concept too--guest teachers they did with their families. from performers in the community and I know a On a recent visit to my client’s job at a café, her client who would make a great Stanley Kowalski co-workers were laughing and joking with her just in Sunset Boulevard! like any other co-worker. The other client’s employ- I’m feel privileged to play a role in our clients’ er (a design firm) had provided her with an iPad so achievements and very proud of their success. she can write notes to her supervisor while doing That’s why I stay at The Arc.

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Congratulations to Christian Chevalier, shown below at his new job at Intuit in Mountain View. A Conference Room Technician, Christian checks the phones, computer connec- tion cords and other equipment for employees who need to work in alternate areas besides their assigned cubicles. The Jones Lang Lasalle company who hired Christian reports that he’s hardworking and dedicat- Four clients of The Arc and their ed to doing a good job. instructor run the Gifts on the Hill thrift store every Monday morning. While the Museum of Modern Jenny Sam and Michele Gonzales Art remains closed for a three- (above) are great on the floor year expansion project, organizing displays and helping Maria Coffey is enjoying her customers, while two other clients new role at the . log inventory. Proceeds benefit the As part of the Guest Services Bernal Heights Neighborhood weren’t sure how to assemble team, she scans tickets and Center. Says Jenny, “This is a them. Larry volunteered to directs people to the many new experience for me—I love it.” help, and now we have a set of exhibits and resources. She tells A tip of the hat to these lovely chairs that are sturdy and safe us, “People love to touch things, fashionistas who are making folks thanks to Larry’s efforts. but at this place, it’s really ok.” in the neighborhood look good.

9 out of 10

Thumbs Up! employer respondents Annual Survey rate their satisfaction as Gives High Marks Good to Excellent. to The Arc’s Employment Services

A Bright Future at PG&E Twice a month, seniors from The Arc visit preschool Our clients at PG&E now number 11, thanks to classrooms at the Telegraph Hill Neighborhood a partnership between The Arc and Project Association in North Beach. Search, a national program that pairs young adults with developmental disabilities with busi- The program, called “Adopt-a-Grandparent,” enables ness and education partners who provide training 3 to 4-year-old kids and elders to learn more about and employment opportunities in a real-world, each other while having fun singing songs, telling immersion setting. stories and enjoying new faces and friends. So far, four interns have been hired as regular Former intern Henry Larreynaga is now employees at PG&E. Congratulations, all! employed as an administrative clerk in PG&E’s University Internship Program. 6 donate online

(Left to right) The host Autism Awareness Night at AT&T Park with The Arc San Francisco and Autism Speaks; Arc in the Park celebrants; AT&T recognizes The Arc San Francisco as a valued community partner.

(Below, left to right) UCSF dental students pro- vide free screenings; a volunteer from Triage Consulting helps prepare lunch for a senior; Terry Betterly at Cirque de l’Arc, Cat Denogean teaches a jewelry class; Volunteer of the Year Mike Cutchin (with Louie the Pug) and friends.

(Left to right) Bin 38 mixer for old and new PULSE members; PULSE’s “EmpowerFund” which supports client programs and activities; the PULSE team meets to plan upcoming events; volunteers enjoy playing Wii at “Friends Like Me,” an after-hours program for clients.

Individuals Teach a class, lead a walking group, read to seniors or collaborate on an art project. Or join PULSE, our young supporters group whose volunteer activities are making a real difference.

Groups Contact Kelsey Hermann, Volunteer Manager at Lead your company on a special ‘done-in-a-day’ painting or gardening effort. [email protected] or (415) 255-7200 x120. Companies Let us know if your business has a community service day coming up. We’d like your help! www.thearcsf.org 7

ur Center for Health & Wellness team provided a O training to over 25 nurses in the Medical Surgery Sharon Jones Unit at Kaiser Permanente recently. Kaiser’s Karla Sharon Jones has been a client of Ferrufino-Simon, Medical Social Worker, reached out The Arc San Francisco since 2004. to The Arc after learning that trainings specific to the The Arc has assisted Sharon with health of individuals with developmental disabilities were available from our Health & Wellness team. several job placements including Ferrufino-Simon, an Arc Angel donor and sister to a her position as a Student Mentor at client of The Arc, understands first-hand the barriers to Mission High for three years, and better health outcomes among the disability community. presently as an usher for the San “This training offers real insight and is very helpful to Francisco Giants where she has health care professionals. I’m looking forward to more worked for the past nine years. trainings by The Arc with our other units,” she said. Ellen Hanscom Sharon was born in Louisiana. Her Returning board member Ellen family moved to San Francisco Hanscom is currently the Area when Sharon was three years old Operations Manager for Deloitte so that she could receive better Services LLP. Prior to Deloitte Ellen care and services. Sharon went to was the Office Manager of the Balboa High School and graduated Western Region for A.T. Kearney, in 1981. After High School Sharon Inc. Ellen relocated to San Francisco worked as a greeter at Loew’s in 1999 from Bend, Oregon, AMC Theatre movie for four years where she was very active in and also worked at Blockbuster. community efforts. During her 12 years in Bend, Ellen served on the boards of Deschutes United Way, Central Oregon Boys (left-right) Karla Ferrufino- and Girls Club, the St. Charles Medi- Simon, Kaiser Permanente, cal Center Foundation, Mt. Bachelor with Wendy Ginther and Rotary Club, and at the state level Jennifer Dresen, The Arc on the Jobs Plus and Lighted Center for Health & Wellness. Schools Councils. Ellen became involved with The Arc San Francisco as a member, then Chair of the Sharon currently resides in South Business Advisory Council. She San Francisco where she shares served on the board in 2004-05, and an apartment with a roommate. after a two year absence, she Sharon is a role model and mentor eddings are wonderful, and when the bride and returned to the board. Ellen is a to many clients of The Arc and groom suggest donations to The Arc San Francisco, member of The Arc Angel Society, believes that all of us can learn to W we feel like honored guests. All of us at The Arc San Francisco and is thrilled to be an active speak up for ourselves and others. wish to extend our supporter of The Arc San Francisco She has advocated publicly for her congratulations and and its efforts to serve the develop- peers at San Francisco’s City Hall mentally disabled community. and at the state capitol in Sacra- sincere thanks to our mento, and privately as a mentor recent newlywed donors and confidant to many. for their generosity. “I haven’t done anything like this before, but I am a good listener A Thoughtful Tribute and I want to help people. I will try The Arc welcomes tribute gifts in honor of a loved one, a family and be a good board member,” member, a special occasion or a personal milestone. says Sharon. Celebrate the life of a special person or event with a donation that makes a difference. donate online

8 6 F Y 2 0 12-2 0 13

Kirsten Mellor President, Board of Directors, The Arc San Francisco

Dear Friends of The Arc, s you will see from this report, The Arc achieved at record levels in furtherance of its goals for A this past year. We took time to enjoy our 60th Anniversary! In October, we capped our 60th th Anniversary celebrations record attendance and fundraising at our 11 Annual Arc Angel Breakfast. I personally want to thank our dedicated Board of Directors for continuing their advocacy and support of the mission of The Arc to empower our clients to achieve to their highest potential. Their unswerv- ing dedication to The Arc’s mission of self-determination, dignity and quality of life inspires me to give as much as I can to the wonderful community built by The Arc’s phenomenal staff and clients. As you enjoy the summary of impressive accomplishments achieved by The Arc for fiscal year ended 2013, know that these are but a taste of the amazing results achieved each day by our dedicated staff and volunteers in supporting the efforts of our clients to live lives full of dignity and self-determination. 644 This enrichment is only made possible by your generosity and support of our programs. Every day The Arc’s management and staff champions our clients in their efforts to navigate the hous- ing and job markets of a challenging city, to improve their health and wellness and to enjoy their lives through innovative programming at our locations and the friendship and fellowship of our caring com- munity. We welcome you to visit The Arc and see your contributions in action and let us express our gratitude to our entire community of supporters. With sincere appreciation, Cirque de l’Arc

Kirsten N. Mellor Board President

Clients Served The Arc San Francisco currently serves 644 clients with developmental disabilities in San Francisco San Mateo and Marin counties as of June 30, 2013.

Employment The Arc’s Employment Services placed 42 clients in new jobs. The total number of clients in paid em- ployment is now 198 with an average hourly wage of $11.70. Our annual Employer Survey showed that 9 out of 10 employers rate The Arc’s Employment Services “Good to Excellent.” 60 clients have been at the same job for 10 years or more. We launched a new Technology Subcommittee and a new pilot, in collaboration with the Specialist Guild, training clients in quality assurance testing, resulting in the placement of 2 clients in QA positions. The Arc/PG&E/

Project Search program, now in it’s third year, successfully graduated 6 interns, 4 of whom are currently employed.

Senior Services 53 seniors are currently enrolled at our senior center on Bay Street near Fisherman’s Wharf. Seniors participated in the “Adopt-a-Grandparent” program with the Telegraph Hill Neighborhood Center. Seniors helped clean neighborhood streets as part of the San Francisco Giants “Clean Sweep” beautification program. (continued, page 9) www.thearcsf.org 9

(Making an Impact, cont.) Center for Health & Wellness We now support 90 at-risk individuals with dedicated Health Advocates who accompany clients on medical visits, advocate for them with health practitioners and assist individuals in complying with medication and other therapies. A bridge between clients, clinicians and families, The Center is a community-based resource for San Francisco General Hospital, and a training site for third year medical students at UCSF. Under a grant from The Arc US and the CDC (Centers for Disease Control), we implement- ed Wellness Wednesday screenings to understand and address health disparities. Part of a national program called “HealthMeet,” the screenings are capturing data that will be consolidated with other Arcs across the nation with the goal of removing barriers to better health care for individuals with developmental disabilities.

Independent Living 75 clients in San Francisco and San Mateo Counties received Residential Services from The Arc, with instructors providing support to live independently through training in personal banking, bill pay- ing, grocery shopping and meal planning—all skills clients need to live successfully on their own.

Housing The Arc announced the development of two new HUD-fund housing initiatives. One on Page Street and another on Sixth Street in San Francisco are moving ahead with 35 affordable units of housing for adults with I/DD. The accessible units will feature roll-in showers, lower cabinet and counter heights. Community spaces are planned Rendering of new housing at 200 Sixth Street (top); Marcus went from stock for group instruction, fitness and recreation activities. This housing will be online in 2015-16. clerk to cashier at Trader Joe’s.

Education and Skills A new curriculum to address evolving needs of older clients was introduced including “Changing Lives: Growing Older & How to Make the Most of It,” “Death and Dying,” Recreation Therapy & Nutrition. New classes and workshops available to all ages were added, including Men’s Group, Women’s Group, Anger Manage- ment, Anti-Bullying and our leadership training program, Arc Allies. 160 clients took advantage of these new offerings.

Responding to Autism Over half of The Arc’s new referrals are individuals with autism. We implemented a new individualized program for 5 clients with autism who are benefitting from a new quiet space and dedicated supports that teach skills for integrating successfully into busy environments like the Arc and the larger community. During April, Autism Awareness Month, The Arc continued to reach out to the community through participation in the San Francisco Giants Autism Awareness night at AT&T Park.

SFUSD Arc Access & Transition-Age Youth We welcomed the San Francisco Unified School District’s new program for transition age youth with disabilities to our building annex this past year. “SFUSD Access The Arc” focuses on teaching functional life skills within a community setting. These new neighbors are enjoying access to many of The Arc’s activities while getting a preview of adult opportunities they can plan for in the future.

Friends Like Me launched after months of planning and preparation, offering a range of activities such as free movies, pool and Wii competitions and board games. Created to address the isolation experienced by many Arc clients after-hours, the program is an important vehicle to connect with peers, develop improved communication and problem-solving skills in a safe, fun environment.

Family Advocacy The Arc’s Family Coalition members met monthly to exchange information, learn about new programming for clients and to hear the latest updates from Sacramento and Washington. The group hosted the Annual Family Pasta Dinner in June with over 80 clients, family members and friends attending.

Volunteers Our Volunteer Program expanded with 31 individual, 5 group and 3 corporate participants stepping up to improve not only our facilities but our clients’ quality of life by donating 387 hours in time and talent. From animal therapy visits to large landscaping and cleanup projects, our volunteers stepped up to make us look and feel better.

Staff Training The Arc added six new trainings to our agency curriculum including “Mental Health: Common & Dual Diagnoses,” and “Learning Styles & Natural Support: Theory and Models.” These new trainings will help staff better understand and address the complex needs of the clients we serve.

Self-Advocacy Over 30 clients attended the 15th annual Self-Advocacy Conference in San Francisco, plus our self-advocates rallied in protest against the threatened closure of City College, and further budget cuts at the state capitol in Sacramento. Arc seniors attended the Women with Disabilities Rally and Flash Mob Rally at City Hall, San Francisco to protest cuts affecting services for its most vulnerable citizens.

The Arts Artists from The Arc’s three studios exhibited their artwork at 16 different venues this year, from SF MOMA to local galleries, downtown corporations and cafés. Sales of over $6,981 were generated, helping to support individual Arc artists and our art programs while students learned valuable skills as self-determined artists Steady Eddy Awardee Ed Cai with staff Yuki Li at the and entrepreneurs. WorkLife Awards; Peet’s, 2013 Employer of the Year. donate online 10

REVENUE & SUPPORT Rent/Other Income Total: $10,418,778 $324,885 (3%)

Contracts & Private Pay $590,782 (6%) State & Federal Funding $7,559,480 (72%) Fundraising, Events and Special Activities $1,943,631 (19%)

The complete 2012-2013 audited

Financial Statements for The Arc EXPENSES San Francisco will be available Total: $9,305,862 online at www.thearcsf.org, or contact us at (415) 255-7200. Program Services *unaudited figures Fundraising $8,303,757 (89%) $335,853 (4%)

Revenue in the last fiscal year included an extraordinary Administration $1 million grant that is restricted for future use in one $666,252 (7%) specific program.

Your support and donations during FY 2012-2013 (July 1, 2012-June 30, 2013) made a real impact in the lives of our clients, empowering those we serve to reach their highest potential. We thank the following donors who made gifts or pledge payments of $250 or more to make a difference. We also recognize our many volunteers, client-employers and community partners whose commitment to our mission is invaluable.

Heart of The Arc Society Paula Champagne Sandra & Charles Hobson Pat Napoliello Corporate Circle Circle of Community Planned gifts from our legacy Hardy Chan Nancy & Dick Hoedt Patrick Nims Members are companies who $2,500 - $4,999 donors ensure a secure future for Jenny Cheng Timothy Hornbecker Sheila Otvos contribute $2,500 or more to Deloitte our clients. Chris & Julie Cimino Catherine & Sam Humphreys Christine Ouano-Dodd sustain and improve our services. Heffernan Group Foundation Jeanine & Aaron Cohen Craig Issod Chris Parker RocketFuel Shelley Gottlieb Dan Cousins Brian Jacobs Stacy & John Proctor Circle of Empowerment San Francisco Giants Valerie Long* Arlene & Donald Doyle Jodi & Todd Janzen Laura & Robert Repke $15,000+ Dorothy and Joseph Miles Jamie Draper Tim Jones & Freddric Lessley Kevin Robinson Union Bank Corporate Donors LaVey and Brandt (*) Norquist Amanda Duckworth Dan Joraanstad & Bob Hermann Margaret Rosegay & Steve Piatek Salesforce.com Foundation Our corporate partners invest in Honorable Justin Rockwell Patty & Christman Dunhill Elizabeth Brogna & Dean Sampson Schwab Charitable Fund our clients’ success, changing lives Lawrence Rosenberg* Audrey & Jim Emerich Michel Kapulica Cindy Schlaefer Wells Fargo Foundation and building awareness in the

Marian Fields Nancy Kato Jeremy Schneider business and wider community. Arc Angels Sam & Juliet Fleischmann Jackie & Mack Kenley Karen Schneider & Circle of Dignity The Arc Angel Society is comprised Bruce Francis Patricia Kennedy Ignacio Sanz-Pastor $10,000-$14,999 $1,000 - $2,499 of Angels who make gifts or multi- Alene & Matthew Frankel Irina & Sasha Kovriga Juliana Terheyden Saviano Pillsbury Winthrop Shaw Pittman Coblentz, Patch, Duffy & Bass LLP year pledges of $5,000 or more. Myrna & Tom Frankel Kathleen & John Leones Karla Ferrufino Simon State Street Global Advisors EIS – Qasim Tarin These leadership donors support Kay Franklin Kris Johnson & Joe Lerer & Ramon Simon United Way of the Bay Area Microsoft the mission and vision of The Arc, Marjorie & Cary Fulbright Chris Lien Walter Slater Morgan Stanley Smith Barney helping to transform the lives of Kacy Gott Jenny & Clifton Linton Marissa Snapp Circle of Equality New Comer’s Association those we serve. Shelley Gottlieb Timothy Lynn & Gary Sullivan Daniel Strauss & Darleen DeMason $5,000 - $9,999 Nims Associates Anonymous Anaflor & Paul Graham Deborah & Peter Magowan Connie & Eric Tabas Fenwick & West LLP Pantheon Ventures LLP Annie Armstrong Rodney Grebe Alanna McAlorum & Qasim Tarin—EIS Hanson Bridgett LLP PwC Camilla & Ron Bixler Ellen Hanscom Sakorn Skulpone Jean & William Terheyden Insurance Industry Charitable Fund Wells Fargo Community Support Kim Bollin Holly Johnson & Parker Harris Tomasita Medal Amy & Bill Walsh Marin Software Campaign Courtney Broadus & Anne Marie Heffernan & Elizabeth Sheofsky & Larry Melillo Betty Yee Morrison Foerster Christian Meyer Scott Gardner Kirsten Mellor & Jonathan Shapiro Kay Yun & Andre Nuemann-Loreck PG&E $500 – $999 Pamela Buttery Shelley Gottlieb Tricia Miller Ann Ziolkowski Tempositions AT&T Employee Giving Angela & Charles Carter Lenore & Frank Heffernan Suzie Medak & Greg Murphy Abby Hurst & Joe Ziolkowski Zendesk Bank of America Employee Giving Erna Hennessey Paul Nakada (continued, page 11) www.thearcsf.org 11

(Thank you to our supporters, cont.)

Chevron USA Employee Giving Brad Aris Sandra Van Keuren Tristan Seifer Gary Snow Kixeye Costco Employee Giving Luc & Sarah Barthelet Simon Voong Alan Smith Connie Tabas Lowe's Home Improvement Credo Restaurant Camilla & Ron Bixler Wister & Catherine Walcott Richard & Diane Stein Heidi Taglio Lucky Supermarket Genentech Employee Giving Kim Bollin Virginia Wan Nogueira Megan Stermer Mollie Taylor Macy's Union Square Lululemon USA Jean Brazil Virginia & Guy Wanger Linda Stevens Bill Terheyden Marin Software PG&E Employee Giving Paula Champagne Kay Yun & Noel Steward Victoria Terheyden Marriott Courtyard 7/11 Stores Jenny Cheng Andre Nuemann-Loreck Wayne Straight Adam Vera San Francisco Downtown Chris & Julie Cimino Michelle Zauss Victoria Terheyden Troy Walker Marriott San Francisco Marquis $250 - $499 Jeffrey Cole Dan Zhou Linda Tung Val Walker Mayors Office City County of SF New York Life Insurance Company Gerald Coletti Mary Ann White Sophie Westbrook McCann Erickson SF Rematch Sports Alta Cornforth $500 - $999 William & Pamela Wong Stephanie Wilcox Morrison & Foerster Dan Cousins Anonymous Clay Young Rebecca Willett Murphy, Pearson, Bradley Foundations Elizabeth Cumming John Beeler Peter Zawislanski Cayte Williams & Feeney We gratefully acknowledge the Mary Cutchin Sophie Breall Ann Ziolkowski Emily Ziegler Ninth Circuit Court of Appeals support of our foundation partners Donald Davis Erma Brim & Sharon Atkins Nixon Peabody LLP Noah's Bagels who advance our mission. Charles Dietrich (p) James & Ruby Cheng Gifts In Kind Corporate & Group Volunteers Options4Growth James Doehrman Cecile Chiquette These direct donations of goods The Arc San Francisco Partita Custom Design Jewelry $10,000 - $100,000 James Draper Katie Coffey or services helped to support our Board of Directors Peet's Coffee and Tea The California Wellness Foundation Amanda Duckworth Lucy & William Crain operations. The Arc San Francisco Pereira O'Dell The Carl Gellert & Patty & Christman Dunhill John & Mary Daly Ellen Hanscom Business Advisory Counsel PG&E Celia Berta Gellert Foundation EIS – Qasim Tarin Mark Dickey Pat Napoliello Eleven Richmond Senior Center The George H. Sandy Foundation Robert Elfont Mary & David Dietrich Virginia Wan Nogueira PULSE of The Arc Safeway The Harold & Mimi Steinberg James Emerich & Audrey Wong Alita Eaton Dan Zhou Salesforce.com Salesforce.com Charitable Trust Marian Fields Bryan & Tracy Everett San Francisco Rotary San Francisco 49ers- The Hearst Foundations Alene & Matthew Frankel Paul Eyerly Arc Staff Campaign Stuart Hall High School Nelson Staffing Mayor’s Office of Housing Tom & Myrna Frankel Lindsey Finch Jim Bettencourt Triage Consulting San Francisco Giants Metta Fund Health Foundation Kay Franklin Gary Friedman Elisabeth Clobucker UCSF Dental School San Francisco Human State Street Global Advisors Marjorie & Cary Fulbright Pearl Gottlieb Jacy Cohen Valiant Capital Management Services Agency Salesforce.com Foundation Robert & Leslie Garcia Jon Harada Terry Goodwin William Sonoma San Francisco Institute The San Francisco Foundation Denise Garone & Stuart Kogod Richard & Mona Lessing Harroch Ceneca Jackson Yammer of Esthetics and Cosmetology Schwab Charitable Fund Terrence Gill Tiffani Jessup Kelsey Hermann San Francisco School Alliance - Wells Fargo Foundation Shelley Gottlieb Vernon Michael Kirton Meredith Manning In Kind Donors of $250 EYD Project The William G. Irwin Rodney Grebe Frances Lau Glenn Motola or more SEIU Local 1021 Charity Foundation Ellen Hanscom Shoab Malak Kristen Hickey Pedersen Deloitte Sephora Bob Hermann & Dan Joraanstad Joseph Marenda Marlene Sanchez Goat Hill Pizza SF MOMA $5,000 - $9,999 Anne Marie Heffernan & Missy Mastel & Scott Horwitz Marti Sullivan Ellen Hanscom SteppingStone Adult Day Art4Moore Fund Scott Gardner John McGuire Jeff Terrell * Joanne Jepson Health Services Insurance Industry Charitable Fund Harvey Hinman Joseph Miles Levi Strauss Sun Run Inc. Sandra & Charles Hobson Pamela Meehan Moulton Individual Volunteers Morrison Foerster $1,000 - $4,999 Richard Hoedt Matthew & Leah Odette Ted's Market & Deli Judi Basolo Pat Napoliello Tenderloin WorkForce Friends of School of the Arts Abby Hurst & Joe Ziolkowski Caitlin Pardo de Zela & Terry Betterly Virginia Wan Noguiera Heffernan Group Foundation Susan Igras Dan Lockwood Development Center Gary Bong Dan Zhou The American Grilled Cheese Frederick A. Holloway Todd & Jodi Janzen Russ Pitto Lindsey Boyer Special Needs Trust Tim Jones & Freddric Lessley Jeffrey Robertson The Coffee Bean & Tea Leaf Courtney Broadus Employers Hurst Foundation Hay Jue Kevin Robinson The Salvation Army- Jon Campbell A.B.M. Janitorial Services Tatyana & Vladamir Kardonskaya Pam Rolph SF Harbor Light Center Aaron Cohen AMC 16 Theatres The Serra Preschool $500 - $999 Carl Kaufman Jeff Russell & Jennifer Yeagley Pascale Couderc Ammunition LLC S. H. Cowell Foundation Jackie & McDowell Kenley Giovanna & John Sant Trader Joe's Dan Cousins Arch Drafting & Graphic Design Irina & Sasha Kovriga Amy Scheffler Triage Consulting Group Beth Cumming Awasu Design Trimark ERF, Inc Individual Major Donors Pamela O’Rourke Larin Gabriel Sod Hoffs Mike Cutchin Bingham McCutchen Thank you to these generous Kathleen & John Leones Joan Spaulding Venables Bell & Partners Lily Dang & Cafe individuals whose support creates Kris Johnson & Joseph Lerer Karen St. Germain Veolia Transportation Spencer De Bella Bright Horizons more opportunities for our clients. Alanna McAlorum & Stephen Tedesco Xerox Corporation Katherine Denogean California Academy of Sciences Sakorn Skulpone George Tichy Yerba Buena Ice Skating Alita Eaton California Caster & and Bowling Center $100,000 - $1,000,000 John & Jeanine McGovern Robert & Diane Wagner Nick Evans Hand Truck Company Pamela Buttery John McGuire (p) Warren & Loretto White Zendesk Bruce Francis Carat Fusion Tomasita Medal Betty Yee Debbie Gill Coblentz, Patch, Duffy * Deceased $10,000 - $99,999 Larry Melillo & Elizabeth Sheofsky Zachary Goeman & Bass LLP Hardy Chan Kirsten Mellor & Jonathan Shapiro $250 - $499 (p) Pledged Shelley Gottlieb Coffee Bean and Tea Leaf Anaflor & Paul Graham Marilyn Miles-Petrich & Anonymous (3) Mark Gould at Market & 4th Brian Jacobs Richard Petrich Gary Bong Alana Green Cohn & Wolfe Michel Kapulica & Walter & Synthia Miller Susan Caston Ellen Hanscom Costco Wholesale Elizabeth Brogna Tricia Miller Aura Coulter Steve Huebener Crunch Fitness Holly Johnson & Glenn Motola & Mark Walden Carol & Steve Crowell Meghan Hughes CulinArt Inc. Parker Harris Paula Morgan Patricia Cullinan & William Fortington Todd Janzen Deloitte Dick & Nancy Hoedt Greg Murphy & Suzie Medak Donald DeCrescenzo Lauren Jones Department of Health Catherine & Sam Humphreys Thomas Murphy Wesley & Bonnie Fastiff Kyle Keyser and Human Services Peter Magowan Paul Nakada Renee French Michel Kapulica Department of Public Health %% Walter Slater Pat Napoliello Robert Garnett Andrew Koltuniak Discount Builders Supply Patrick Nims Deborah Hales & Daniel Gordon Amelia Kusar DLA Piper 8989 $5,000 - $9,999 Sheila Otvos Thomas Hales Casey Leones DTI Anonymous Christine Ouano-Dodd Susan Heisey Danielle Lewis Eleven Courtney Broadus & Eileen & Phillips Perkins Kelsey Hermann Percentage of Melissa Linsangan EVB Christian Meyers Jeanne Peterson Paul R. Holland Wan He Liu Eventbrite revenue directly Sam & Juliet Fleischmann Ralph Raulli Jonathan Hubbard Mark Marshall Exploratorium Bruce Francis Laura & Robert Repke Mary Jung Yesenia Martinez FedEx Office benefitting clients Kacy Gott Dean Sampson Barbara Knego Tom Marzella Fenwick & West, LLP of The Arc Nancy Kato Juliana Terheyden Saviano Elizabeth & Ramnathan Krishnan Huian Mathre Ghirardelli Chocolate Chris Lien Dieter Schmalzing & Louise Lamb Larry Melillo Golden Gate National Parks San Francisco Timothy Lynn & Gary Sullivan Benedicte Lebreton Jung Lau Kirsten Mellor Conservancy Margaret Rosegay & Steve Piatek Jeremy Schneider Margaret Lau Andria Mendoza Good Life Grocery Cindy Schlaefer Harry Schoening Peter Logan Pat Napoliello (Bernal Heights) Karen Schneider & Dolores Scott Kevin Lyons Kelly Neale Goodwill Industries Ignacio Sanz-Pastor Sina Shekou (p) Julian Mann JoAnn Parayno Great Western Bldg. Materials Daniel Straus & Darleen DeMason Karla Ferrufino Simon & Meredith Manning & Mike Ryan Rachel Patterson Hanson Bridgett LLP Ramon Simon Bill McGrath Keith Phelps Hill & Knowlton Individual Valued Donors Marissa Snapp Susan Pascual & Dwight Nacnac Meg Rosegay Inpowered These donors make our work Helen Snyder John & Jean Pellandini Eddie Russell Jack in the Box possible with contributions that Marti Sullivan Mitchell Pulizzano Juliana Terheyden Saviano Jewish Community Center- support and empower our clients Thomas & Mary Sullivan Dale Randall Karen Schneider Helen Diller Family Preschool every day. Connie & Eric Tabas Gilbert Resultan Marissa Snapp Jones Lang LaSalle $1,000 - $4,999 Jean & William Terheyden Celia Sarte Megan Blue Stermer Kabuki Springs & Spa Ann Armstrong

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NONPROFIT ORG C A L E N D A R U.S. POSTAGE PAID SAN FRANCISCO CA 12th Annual Arc Angel Breakfast PERMIT NO. 63 Thursday, October 10, 2013 8:00am-10:00am 1500 Howard Street Julia Morgan Ballroom San Francisco, CA 94103 465 California Street San Francisco, CA 94104 RSVP by October 4th at arcangelbreakfast2013.eventbrite.com Info: Marti Sullivan [email protected]

Superfest International Film Festival presents “The Dissies” (Hoot & heckle cringe-worthy clips) Sat., October 12, 2013 7:00pm-10:00pm The Women’s Building 3543 18th Street SF, CA 94110 Suggested Donation: $10 It all comes together at The Arc. Longmoreinstitute.sfsu.edu/Superfest Thursday, October 10, 2013

We Gotta Dance! Fri., October 18, November 22 & 12th Annual December 20, 2013 Arc Angel Breakfast 6:00-8:00pm Admission: $1.00 All Ages Celebration The Arc San Francisco 1500 Howard St., SF CA 94103 Info: (415) 255-7200

The Arc Family Coalition 7:00pm during Oct., Nov. & Dec. “We Gotta Dance!” The Arc San Francisco

Info: Jackie Kenley [email protected]

The Arc San Francisco Board Mtg. Contact: Marti Sullivan at [email protected]

Tue., October 22 and Tue., November 26, 2013 5:30-7:00pm The Arc San Francisco 180 eleven for weddings and special events Info: Jacy Cohen [email protected] Private Parties Meetings Kitchen or Catering DJ Booth Weddings JK Sound System AASCEND Autism Job Club Sat., October 26, November 9 & 23 and December 7 & 21 10:00am-2:00pm $5.00/session (sliding scale) The Arc San Francisco Registration: Cindy Zoeller at [email protected]

180 Eleventh Street between Mission and Howard, SF Contact Mark Kirk, Events Director, (415) 255-7200 x140 www.thearcsf.org [email protected] or www.180eleven.org