Consolidated Contacts Reigster Pre

Consolidated Contacts Reigster Pre-Order Validation Process (See Note 1 below regarding engagement options) Case Handler Details Escalation contact details CP Name RID Refs Cupid refs General order enquiries ESDB Queries Name Email Tel.No. 4Com Provisioning Team [email protected] 01202592398 Drew White [email protected] 01202592255 4Com PLC DTP 001/031 4Com Provisioning Team [email protected] 01202592398

6DG Porting Team [email protected] 0800 012 8901 Claudia Collins [email protected] 0207 856 3423 Six Degrees Technology Group BQX 82/159 [email protected] 0800 012 8901 Richard Clarke [email protected] 0207 858 4825 Aastha Provisioning Team [email protected] 02037510000 001 Chief Technology Officer [email protected] Aastha Ltd 005 Aastha Provisioning Team [email protected] 02037510000

[email protected] 001 Abzorb systems Ltd Jonathan Attwood [email protected] 01484 405300 031 [email protected] Aql Porting Team [email protected] 01133203040 Tracey Mulvey [email protected] 0113 493 0235 AQL 093 Aql Porting Team [email protected] 01133203040 Aql Porting Team [email protected] 01133203040 Roy Teeluck [email protected] 443302020223 Roy Teeluck [email protected] 443302020223 Arotec Ltd KVP 001 Roy Teeluck [email protected] 443302020223 Roy Teeluck [email protected] 443302020223 Annabel Bowe / Gareth Blades [email protected] 0345 475 8802 [email protected] Barritel Limited PHZ 114 [email protected] 0345 475 8802

Analysis Team [email protected] 01202332244 Dot Pomichowska [email protected] 01202332244 Bistech Managed Services Ltd 001/031 Analysis Team [email protected] 01202332244 Analysis Team [email protected] 01202332244 [email protected] [email protected] 01483 242576 Gerry Occonnor [email protected] 01483242523 Britannic Technologies 001 [email protected] 01483 554827 Caroline Sprake [email protected] 01483 242510 [email protected] ISDN30 [email protected] SIP BT Business (as GCP only) [email protected] PSTN/ISDN2 001 (Use Openreach if BTB is LCP) [email protected] Eamon McDevitt [email protected] Jerry Coleman [email protected] 07711 107819 BT Business - Cloud team Porting Desk [email protected] 001 BT One Phone Phil Fisher [email protected] 07483 001028 Catherine Novak [email protected] BT Global Services (GCP only) 001 Paul Littleton [email protected] (Use Openreach if GS is LCP) [email protected] BT Global 'SIP' Services (GCP [email protected] 001 only) Mike Bursell [email protected] 01977 592772 [email protected] 08000778247, Opt 1,2 [email protected] 08000778247 Opt 1,2 BTW/IPex 001 [email protected] 08000778247, Opt 1,2 [email protected] 08000778247, Opt 1,2 Paul Condron [email protected] 02034888819 Steven King [email protected] 02031372812 Buzz Connect CXN 23 [email protected] 01929775000 Steven King [email protected] 02031372812 Karen Ticehurst [email protected] 0330 060 7355 CenturyLink Communications UK Erika Frewen [email protected] 0330 060 7355 804 Limited Rebecca Dore [email protected] 0330 060 9157 Michael Wall [email protected] 0330 060 8423

Claranet Project Office [email protected].net 0207 685 8214 Pamela Cowan-Davies [email protected] 0207 685 8141 Claranet DZF 001 [email protected]

John Clear [email protected] 03456200200 Tony Smith [email protected] 03456200200 2 Circles Communications 001 [email protected] 03456200200

[email protected] [email protected] O3451939393 Citrus Telecommunications 127 [email protected] [email protected] O3451939393 [email protected] [email protected] O3451939393 Amy Lowe [email protected] 0800 068 5939 (opt 1) Club Communications t/a Nine 756 Eve Support [email protected] 0800 068 5939 (opt 1) Wholesale Dominic Parkes [email protected] 0800 068 5939 (opt 1) [email protected] COLT 40 Ashish Singh Chouhan [email protected] 02071896873 Mike Harrison [email protected] 08445040000 Mike Harrison [email protected] 08445040000 Core Telecom Limited DNK 270 [email protected] Mike Harrison [email protected] 08445040000 Daisy Group Daisy Group [email protected] Daisy Communications BDB DWS [email protected] Daisy Communications Ltd BUY Kevin Dixon [email protected] Daisy Worldwide Ltd BSI Larysa Holden [email protected] Digital Wholesale Systems (DWS) FEL Adam Lathan [email protected] 0330 100 1233 Opt 1 Opt 2 Opt 1 Michael Dunn [email protected] Simon Kee [email protected] 078/306/001/031/34 Courtney Scott [email protected] 1/005/029 Stephen Jackson [email protected] Melody Hunt [email protected] Daisy Group [email protected] 0330 100 1233 Opt 1 Opt 2 Opt 1 DWS [email protected] Daisy Group [email protected] 0330 100 1233 Opt 1 Opt 2 Opt 1 DWS [email protected] Daisy Group [email protected] 0330 100 1233 Opt 1 Opt 2 Opt 1 DWS [email protected] Porting Desk [email protected] 01344 543955 Judith Wicks [email protected] 01344 543955 Easynet 229 [email protected] 01344 543955 Porting Desk [email protected] 01344 543955 Ryan Bass [email protected] 01223 707208 Melissa Stacy [email protected] 01223 707239 Excell Business Systems Melissa Stacy [email protected] 01223 707239 361 Excell Network Solutions Ryan Bass [email protected] 01223 707208 Melissa Stacy [email protected] 01223 707239 Excell Nuber port team [email protected] 01223 50 50 50 Kevin Archer [email protected] 08703210702 Kevin Archer [email protected] 08703210702 Flextel 001(BTW IPex) Kevin Archer [email protected] 08703210702 Kevin Archer [email protected] 08703210702 Porting Team [email protected] 01273874100 Vicki Rishbeth [email protected] 01273874100 Focus Group CKY 31 Porting Team [email protected] 01273874100 Porting Team [email protected] 01273874100 Gamma Porting Desk [email protected] 0845 241 6002 031 (Note 1) Emma Miller [email protected] 0333 240 3188 044(EDGE) [email protected] GCI Network Solutions 161(EDGE) 160/835(Invomo) Nikki Grove [email protected] 08444434433 op 1 Andrew Evaristo [email protected] 01158526600 Gary Arnold [email protected] 1158526600 Hello Telecom (UK) PLC 176 [email protected] 1158526600 Andrew Evaristo [email protected] 01158526600

Maura Vinall [email protected] 02031701675 4ComiHub PLC DTP 001/031138/001 Maura Vinall [email protected] 02031701675 Maura Vinall [email protected] 02031701675

Voipfone Porting Department [email protected] 020 7043 5555 184 Michelle Rose [email protected] 020 7043 5555 iNet Telecoms Ltd (Voipfone) CDF 001/031/102 [email protected] 020 7043 5555 Voipfone 999 Team [email protected] 020 7043 5555

EQF Kyle Pasmore [email protected] 01908 711330 DVY David Stolz [email protected] 01908 711323 Infologic Telecom 001 [email protected] 01908 711330

Dominic Pearce [email protected] 8451390460 Jay Mills [email protected] Invoco Telecom MQJ 266 Dominic Pearce [email protected] 8451390460

Laurance Bennett [email protected] 01612198203 Oliver Woods [email protected] 01618211350 IP Wholesale Ltd LGM 751 Laurance Bennett [email protected] 01612198203 Laurance Bennett [email protected] 01612198203 David Benwell [email protected] 3300250250

David Benwell [email protected] 3300250250 I.T Communications Limited HIU 781/31/102 [email protected]

David Benwell [email protected] 3300250250

[email protected] 8447767564 Laura Sheldon [email protected] 8447767564 L A COMMS ETR 001 Laura Sheldon [email protected] 8447767564 Laura Sheldon [email protected] 8447767564 Ashley Farr [email protected] 0845 004 0040 Magrathea Telecommunications 102 Ashley Farr [email protected] 0845 004 0040 Ltd Ashley Farr [email protected] Client Services Team [email protected] 0333 222 8333 Natalie Dawson [email protected] 0333 222 8333 Mediahawk 989 [email protected] 0333 222 8333 Colin Hudson [email protected] 0333 222 8333 Porting Desk (VoIP) [email protected] 01612448000 Voice Manager - Thomas Cowderoy [email protected] 01612448000 Metronet (UK) Ltd BZK 001/690 Porting Desk (VoIP) [email protected] 01612448000

MTH Support [email protected] 020 3358 0210 MTH Support [email protected] 020 3358 0210 Monkey Tree Hosting Ltd MZF 001 MTH Support [email protected] 020 3358 0210 Steve Curtis [email protected] 020 3358 0210 [email protected] Mtech Comms Ltd MNU 31 Drew White [email protected] Neil Crocker [email protected] 1708320020 Nationwide Telephone Assistance Neil Crocker [email protected] 1708320020 256 (NTA) [email protected] 1708393939 Neil Crocker [email protected] 1708320020 Support [email protected] 03302202280 David Dean [email protected] 03302202269 Net-Work Internet Ltd DHB 360 [email protected] 03302202280

102(Magrathea) Renata Sheshova [email protected] 02037 406706 NFON UK Ltd 001(BT) Tamsin Deutrom-Yue [email protected] 02037 406706 Felicity Stones [email protected] 08451232229 Jordan Kirby [email protected] 08451232229 Node4 213 [email protected] 08451232228 Felicity Stones [email protected] 08451232229 Openreach 001 [email protected] Jacob Brown [email protected] 02083009495 PremierChoice Telecom 001 Jacob Brown [email protected] 02083009495 Jacob Brown [email protected] 02083009495 Asun del Valle [email protected] Asun del Valle [email protected] 02032420979 Pure IP Ltd 439 [email protected] 02032420979 [email protected] 02032420979 [email protected] 0306 790 2000 Farhan Mohammed [email protected] 07559900066 Reslient PLC 275 [email protected] 0306 790 2000 [email protected] 0306 790 2000 Porting Desk [email protected] 0800 014 8091 (opt 3) Shazia Saeed [email protected] 0203 743 9682 RingCentral UK Ltd 001(IPex) Porting Desk [email protected] 0800 014 8091 (opt 3) Porting Desk [email protected] 0800 014 8091 IZE Porting Desk [email protected] 03333 446484 Scot BB Tel Limited T/A Scottish 820 [email protected] Broadband Telecom 680/093 Porting Desk [email protected] 03333 446484

Jeanie Andrews [email protected] 03301190999 102(Magrathea) Matthew Bingham [email protected] 03301190999 Sectorsix Ltd 001(BT) Jeanie Andrews [email protected] 03301190999 Jeanie Andrews [email protected] 03301190999 FKK Porting Team [email protected] 03301223000 Rachel Dowling [email protected] 03301223000 Simwood 498 Porting Team [email protected] 03301223000 Porting Team [email protected] 03301223000 [email protected] 01256 391110 Claire Hawkins [email protected] 01256 391110 Southern Communications Ltd 001/774/773/851 [email protected] 01256 391110 Claire Hawkins [email protected] 01256 391110 Porting Team [email protected] 01273874100 Sprint Ltd Vicki Rishbeth [email protected] 01273874100 001 (acquired by Focus Group) Porting Team [email protected] 01273874100 Porting Team [email protected] 01273874100 [email protected] 3333320155 Samantha Lawrence [email protected] 3333320155 Storacall Technology t/a X-on 487 [email protected] 3333320002

CXJ Support [email protected] 0800 756 2010 Evie Mills [email protected] 0800 756 2010 Stripe21 001 [email protected] 0800 756 2010 Support [email protected] 0800 756 2010 DEA Porting Desk [email protected] 0330 445 0000 opt 2 SureVoIP / Suretec Systems Ltd Viktor Kaup [email protected] 0330 445 0000 opt 2 291 (Note 1) Porting Desk [email protected] 0330 445 0000 opt 2 Porting Desk [email protected] 0330 445 0000 opt 2 Technical implementation &porting [email protected] 01164244014 Synety 610 Porting Desk [email protected] 01164244014

Complex Order Management Team CFOMT@o2.com 08445766159 Richard Cranswick [email protected] 07803859845 Telefonica 001 David Rafferty [email protected] 08445766159 Complex Order Management Team [email protected] 08445766159 N/A N/A N/A Donna Ward [email protected] 0208 114 1201 Donna Ward [email protected] 0208 114 1110 Telecom2 Ltd 001/395 [email protected] 0208 114 1204 Donna Ward [email protected] 0208 114 1110 Paul Shirley [email protected] 0370 067 0644 Katie Ellis [email protected] TelXL 169 [email protected] 0370 067 0670

Projects Team [email protected] 02039614400 Jess Healy [email protected] 02039614400 Tendit Services Ltd MLN 001/031/341 [email protected] 02039614400 Jess Healy [email protected] 02039614400 Porting Desk [email protected] 020 3328 4500 (opt 2) Roger Parsons [email protected] 2033284502 Tipicall 680/001(IPex) Provisioning desk [email protected] 020 3328 4500 (opt 2) Provisioning desk [email protected] 020 3328 4500 (opt 2) Nazir Jussab [email protected] 03301241818 Nazir Jussab [email protected] 03301241818 Transltr Ltd t/as TheVoipShop 001 Nazir Jussab [email protected] 01162438426 Abrar Jussab [email protected] 01162627723 Vas Koria [email protected] 0208 2881253 Tracey Scoates [email protected] 0208 288 1242 Alastair Brown [email protected] 0208 288 1268 VanillaIP/ 217/001(IPex) David Higgins [email protected] 0208 288 1237 DRD Communications Ltd Porting desk [email protected] 0208 288 1262 Tracey Scoates [email protected] 0208 288 1262 Alastair Brown [email protected] 0208 288 1268 GRP Paul Goodrick [email protected] 03332001142 102(Magrathea) Paul Goodrick [email protected] 03332001142 Vapour Media 001(BT) [email protected] 03332001142 Paul Goodrick [email protected] 03332001142 Porting Desk [email protected] 0118 905 6444 Edward Simpson [email protected] 0118 905 6082 Verizon 025 Porting Desk [email protected] 0118 905 6444 Verizon 999 [email protected] 0118 905 6444 Number Management & Porting [email protected] 08456106456 Dean Beavan [email protected] 08456106456 Vibe Communications UK Ltd 400 Number Management & Porting [email protected] 08456106456 Number Management & Porting [email protected] 08456106456 Business Ports Team [email protected] 0845 045 0244 NTL-825 Martin Nolan [email protected] 0203 706 0886/07814053505 Virgin Media Telewest - 135 Business Ports Team [email protected] 0845 045 0244 Business Ports Team [email protected] 0845 045 0244 Vodafone(CWW) Porting Team [email protected] 08003169999, Opt1,Opt1 Porting escalations [email protected] 08003169999, Opt2 Vodafone (CWW) 013 Justin Day [email protected] 07822 869067 [email protected] 08003169999, Opt1,Opt1 Erica Howell [email protected] 1782792822 Kylie Turner [email protected] 1782792822 Vodafone One Net (IPEX) 001 (Ipex CP) Cassie Phillips [email protected] 1782792822 Erica Howell [email protected] 1782792822

App R6-Consolidated Contacts Register-PoV Process-v10.3 Consolidated Contacts Reigster Pre-Order Validation Process (See Note 1 below regarding engagement options) Case Handler Details Escalation contact details CP Name RID Refs Cupid refs General order enquiries ESDB Queries Name Email Tel.No. [email protected] 02033016000 Katherine Greer [email protected] 02033016040 Voiceflex4Com PLC Ltd DTP 001/031341 [email protected] 02033016000 Katherine Greer [email protected] 02033016040 Jake Marshall [email protected] 01603904098 Tom Holyfield [email protected] 01603904096 VoiceHost Ltd 537 [email protected] 01603904090 Jake Marshall [email protected] 01603904090 Natasha Wyatt [email protected] 1202612000 Natasha Wyatt [email protected] 1202612000 Voip Unlimited 367 [email protected] 1202612000 Natasha Wyatt [email protected] 1202612000 Voxbone Porting Team [email protected] (+32)28080008 Voxbone Porting Team Manager [email protected] (+32)25883107 Voxbone SA Ltd 338

Porting Team [email protected] 0800 093 3000 Porting Esclations [email protected] 0800 093 3000 VSL Networks Ltd 001 [email protected] 0800 093 3000 Andrew Brabrook [email protected] 01707 378625 Gavin Dyer [email protected] 02070974113 Gavin Dyer [email protected] 02070974113 Wavecrest (UK) Ltd CZM 812/860 Gavin Dyer [email protected] 02070974113 Gavin Dyer [email protected] 02070974113 CFS Provisioning Team [email protected] 0116 229 2745 West Cloud Contact Solutions Lee Clements [email protected] 0116 2292717 706 Limited [email protected] 0116 229 2745

BHV Robert Purkiss [email protected] 01983242424 DHV Robert Purkiss [email protected] 01983242424 Wightfibre Ltd 997 Robert Purkiss [email protected] 01983242424

Shelly Matthew [email protected] 01138878000, Opt 1 001 (BT) Shelly Matthew [email protected] 01138878000, Opt 1 Yoozoom Telecom Ltd 256 (NTA) [email protected] 01138878000, Opt 1

Numbering Team [email protected] 0330 320 3333 Ben Merrills [email protected] 0330 320 3333 Zapappi Ltd LVU 871 Support Team [email protected] 0330 320 3333 Support Team [email protected] 0330 320 3333 Service Provision Team [email protected] 01706 902180 241/685 Neil Cross [email protected] Zen Internet 001 Jodie Kay [email protected] Simon Dodd [email protected] 01706 902136 Porting Desk [email protected] ZVC UK LTD Shazia Saeed [email protected] 0207 113 9077 040/388 (Zoom) [email protected]

In the absence of a pre-existing Contractual Agreement, Gaining CPs will need to sign a Bilateral NDA which this CP(acting as a LCP) will provide on request PoV Registration CPs need to be registered (with OTA) to use the PoV process. By doing this, CPs are ‘signing-up’ to the principle that they can contact the other ‘registered’ party directly and be confident that full co-operation will be given. The OTA encourages all CPs to register their PoV contact details. The PoV contacts register is maintained by OTA and is published on the 2 web-sites below. The latest PoV contact register is published on 2 web-sites currently: http://www2.magrathea-telecom.co.uk/industry_porting/ http://www.offta.org.uk/best.htm The plan is to locate this register behind a new secure access facility which is being built into the OTA web-site. If LP is known to GP, and both are registered, then GP may submit PoV request direct to LP GP may choose to submit their PoV request to the Reseller’s network partner (i.e. the LNCP) in 1st instance Note 1 N.B….For Data Protection reasons, some LNCPs will only process PoV requests from CPs who already have a contractual agreement (with the appropriate confidentiality warranties) in place with them. Where such a Porting agreement does not already exist, the GP has 2 options:-

1st Option – Bilateral Non Disclosure Agreement (NDA) – Recommended The GP should ask the LNCP to provide an NDA which the GP will review, sign and return. Once both parties have signed this bilateral NDA, the PoV transaction (and all subsequent PoV requests between the 2 parties) can proceed.

2nd (Default) Option Where a GP is unable to enter into a bilateral NDA with the LNCP, the GP may alternatively submit their PoV request via their own GNCP Network partner who will send the request directly to the LNCP (on behalf of the GP) – The assumption here is that the GNCP is more likely to have a bilateral porting agreement with the LNCP.

App R6-Consolidated Contacts Register-PoV Process-v10.3