Corfu Imperial

Sustainability Report 2017

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C O N T E N T S

OUR COMPANY Waste and Recycling Grecotel Hotels & Resorts Chemical Usage A tribute To Hospitality Awards & Recognition SOCIAL DIMENSION List of Hotels Social Program Employees Imperial Partnerships Welcome Note from General Manager Local Community Corporate governance Clients Location & Facilities ECONOMIC DIMENSION SUSTAINABLE DEVELOPEMENT Economic Program The Three Dimensions Sustainability Report ANNEX 2017 Performance Highlights Environmental Policy We Believe – We Do –We will Social Policy Quality Policy ENVIRONMENTAL DIMENSION Health & Safety Policy Environmental program Purchasing Policy Energy Children Rights Policy Water

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GRECOTEL HOTELS & RESORTS international tourism organizations, Grecotel Dedicated to mastering the craft of welcoming Hotels and Resorts are mostly proud of its people: luxury in the hospitality industry, Grecotel Hotels reliable, kind and welcoming, they have been our and Resorts, the leading hotel chain in , loyal companions during our 40 year journey in delivers sophisticated lifestyle experiences for Greece’s most exciting luxury travel story travelers in the country’s most beautiful destinations. A TRIBUTE TO HOSPITALITY The story of the largest and most successful Inspired by its superb beachfront location, each of Greek luxury hotel group is above all personal. the 30 luxury hotels and resorts in the Grecotel Nikos Daskalantonakis started his long journey in collection all over Greece, is a unique tourism from his birthplace of , architectural experience in itself and a paradise of Crete. Nikos Daskalantonakis, along with his older opulent amenities, gourmet restaurants and brother Takis, looked further ahead, realizing that luxurious, well thought-of details, all embodying blue skies and sparkling seas were only enough the essence of the genuine Greek hospitality to attract visitors’ interest: high standards of quality and responsiveness to tourists’ needs Grecotel is part of the N. Daskalantonakis Group were the key to keeping them and to the future. of Companies, which includes among others city And it’s this vision that powers the Grecotel’s and resort affiliated hotels, the Agreco traditional unique concept of hospitality that is rooted in farm and line of products from Crete and the Greek culture and style. Danilia traditional village and museum in Corfu. Having been awarded with over 2000 international On entering the tourism business, Nikos awards by guests and the most prestigious Daskalantonakis adopted a philosophy that has

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remained unchanged for 40 years: to employ the • TUI ECO-RESORT eco-label for quality most highly-qualified professionals; to offer tourism product respecting local natural genuine Cretan hospitality; to be an innovator in and social values tourism; to invest and improve the infrastructure in • 2008 - European ʻʼEcolabel for Tourist the luxury hotel market. Servicesʼʼ from the Ministry of the Environment Today, Grecotel properties occupy prime locations • 2008 - Development of Management around Greece and are far more than just Systems and certification with ISO 22000 resorts—they are destinations. Grecotel resorts for Health & Safety in Food on the islands of Crete, Corfu, , , • 2007 - Accredited with the ISO 14001 Mykonos, and in the prime mainland regions of international certification for Sounio south of Athens, Halkidiki in the north and environmental management Kyllini in the legendary Peloponnese have their • The Grecotel Environmental Program was own character, from ultra-luxury boutique hotels to used as an example in the publication magnificent resorts on sprawling estates and Agenda 21 for the Global Travel & family-friendly or all-inclusive holiday-lands for Tourism Industry. quality vacations or romantic hideaways and • 2001 “Green Planet” of the Swiss Tourism luxurious spas. But they all share three things in Organization KUONI TRAVEL common: a quality environment, signature service, • 1996-1999 Hotelplan Environment Award. and singular locations. • 1998 EIBTM “Greening of Business

Tourism” Award. It has been more than 40 years since Nikos • 1994 OMEPO award to Grecotel for its Daskalantonakis laid the foundations for Greece’s cultural programme premiere luxury resort chain when he opened his • 1994-2010 ''TUI Umwelt Champion'' Most first hotel on Crete. Today, Grecotel is a Environmental Hotel Group Worldwide destination-venue for people from all walks of life from the customers of the largest tourist who through the years have become members of organization in Europe “TUI AG” the family of guests who have enjoyed Grecotel’s • 1992 & 1993 “World Aware Award” from signature hospitality. Through the years, Grecotel Thompson tour operator (UK). has created memories for you and you have • 1993 ''Philoxenia Award'' from the Greek helped us reach our milestones. Government for the company contribution

to quality tourism, upgrading the tourism AWARDS & RECOGNITION product and taking initiatives in the field of

environment. • 300 Sea Turtle nests in Crete protected in • 1993 Deutscher Reisebuero Veband cooperation between 'Archelon' (DRV) “International Environment Award • Travelife - Gold Awards .

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LIST OF HOTELS Grecotel, offers a full range of accommodation

services with luxury & all inclusive hotels and resorts around Greece.

HOTEL CITY COUNTRY TYPE

AMIRANDES CRETE Greece Exclusive Resort

CRETA PALACE CRETE Greece Luxury Hotel & Resort

LUX ME WHITE PALACE CRETE Greece LUX ME Resort

CLUB MARINE PALACE CRETE Greece All-inclusive Resort PLAZA SPA Apartments CRETE Greece Grecotel Apartments

VILLA OLIVA CRETE Greece Grecotel Apartments

CARAMEL CRETE Greece Exclusive Resort

MELI PALACE CRETE Greece All-inclusive Resort

CORFU IMPERIAL CORFU Greece Exclusive Resort

LUX ME DAPHNILA BAY DASSIA CORFU Greece LUX ME Resort

EVA PALACE CORFU Greece Luxury Hotel & Resort

KOS IMPERIAL THALASSO KOS Greece Luxury Hotel & Resort

ROYAL PARK KOS Greece All-inclusive Resort

RHODOS ROYAL RHODOS Greece All-inclusive Resort

PELLA BEACH Greece Family Resort

ATTICA CAPE SOUNIO ATTICA Greece Exclusive Resort

MYKONOS BLU MYKONOS Greece Exclusive Resort PALLAS ATHENA ATTICA Greece City Hotel VOULIAGMENI SUITES ATTICA Greece City Hotel ASTIR*EGNATIA Greece City Hotel

LARISSA IMPERIAL Greece City Hotel

RIVIERA OLYMPIA & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort

MANDOLA ROSA & AQUA PARK PELOPONNESE Greece Exclusive Resort OLYMPIA RIVIERA & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort

OLYMPIA OASIS & AQUA PARK PELOPONNESE Greece Luxury Hotel & Resort

OLYMPIA OASIS VILLAGE & AQUA PARK PELOPONNESE Greece All-inclusive Resort

CASA MARRON PELOPONNESE Greece All-inclusive Resort

FILOXENIA PELOPONNESE Greece Family Resort

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The hotel is built on the verdant private peninsula of Kommeno in a landscape of stunning natural beauty, just 12 kilometers from the city of Corfu. A Location great advantage of the summer holidays at Corfu Imperial is the three sandy beaches, awarded with THE HERSONISOS NAMES the blue flag, which faithfully follow the European Union's directives on water quality, safety and The cosmopol