GBV REFERRAL PATHWAYS

South West -

Directory of service Providers 2nd Edition

Special thanks to all the GBV Sub Cluster members for their contribution to the review of the GBV referral pathways.

Printed in April, 2020 Type of services

1. Medical/health care SERVICES: Medical Interventions to address physical and reproductive health consequences Type of services and injuries resulting from GBV incidents. This includes Clinical Management of Rape (CMR) within 72hrs1. with Medical/health post rape kit, including care SERVICES: Post Exposure Medical Prophylaxis Interventions (PEP) to addressand Emergency physical Contraceptionand reproductive (EC) within 120hrs health consequences and injuries resulting from GBV incidents. This includes Clinical 2. Mental HealthManagement: Clinical of treatment Rape (CMR) for mental within disorders 72hrs with resulting post rapefrom GBV kit, includingincidents. PostThis response Exposure requires specializedProphylaxis services delivered (PEP) and by Emergency qualified mental Contraception health professionals (EC) within 120hrs

3. Psycho2. SocialMental Sup Healthport including: Clinical treatment Case management for mental :disorders are services resulting or support from GBVto GBV incidents. survivors This to recover response requires specialized services delivered by qualified mental health professionals from emotional, psychosocial and social effects of GBV including not limited to crisis care, longer term emotional 3. Psycho Social Support including Case management: are services or support to GBV and practical support and information. This includes psychological First Aid to gain necessary stability for rational survivors to recover from emotional, psychosocial and social effects of GBV including not decision-making, psychological counselling from trained persons or professional to overcome stress, trauma and limited to crisis care, longer term emotional and practical support and information. This depression and Case Management. CM process involve social workers/case workers supporting survivors to includes psychological First Aid to gain necessary stability for rational decision-making, assess their multi sector needs (health, mental health, legal, safety and security, livelihood etc) and psychological counselling from trained persons or professional to overcome stress, trauma and accompanyingdepression them andto other Case services Management. through CM referral process pathways involve with social the workers/case consent of workers survivors. Case managementsupporting process survivors involves tofollow assess up their actions. multi sector needs (health, mental health, legal, safety and 4. Psycho Socialsecurity, Support livelihood including etc) and Case accompanying management them to to GBV other Child services survivors: through services referral orpathways support offered to GBV childwith survivors the consent to recoverof survivors. from Case the managementharmful emotional process and involve psychosocials follow upeffects actions of. GBV. This include psychological4. Psycho First Social Aid (PFA) Support to gain including necessary Case stability management for rational to decisionGBV Child-making, survivors psychological: services counsellor ing from trainedsupport persons offered or to professionals GBV child survivors to provide to recover care from to child the harmful survivors emotional to overcome and psychosocial stress, trauma and depressioneffects and link of GBV.survivors This toinclude child friendlypsychological spaces First or activities. Aid (PFA) It to also gain includes necessary case stability Management for rational involving the childcare decisiongivers in -assessingmaking, psychological the child survivors’ counselling needs from(health, trained mental persons health, or psychosocial professionals support, to provide reunification, legal, Education,care to child safety survivors and security, to overcome livelihood stress, etc.) trauma and referral and depression pathways and with link the survivors assent ofto thechild child and consent fromfriendly caregivers spaces inor lineactivities. with the It also best includes interest caseof the Management child principle. involving the childcare givers in assessing the child survivors’ needs (health, mental health, psychosocial support, reunification, 5. Legal assistance services: Provision of Legal Assistance services that can promote or help survivors to know legal, Education, safety and security, livelihood etc.) and referral pathways with the assent of their rights, claim their legal rights and make informed decisions with respect to seeking justice. the child and consent from caregivers in line with the best interest of the child principle. 6. Safe Shelter: Safe houses/shelters are places that provide immediate security, temporary refuge, and support 5. Legal assistance services: Provision of Legal Assistance services that can promote or help to survivorssurvivors and their to familiesknow their in imminent rights, claimdanger their who legal are escaping rights and violent make or informedabusive situations decisions or with are at risk of further violencerespect to and seeking who wishjustice. to be protected through safe shelters, police or community security and relocation.6. Safe This Shelter Shelter :should Safe houses/shelters be staffed by professionals are places thatand theirprovide location immediate should security, be confidential temporary 7. ECONOMICrefuge, EMPOWERMENT/livelihood and support to survivors and SERVICES: their families Skill Development,in imminent danger capacity who building are escaping or provision of cash, resourcesviolent to or enable abusive survivors situations and or vulnerable are at risk persons of further to gainviolence knowledge and who and wish skills to to be seek protected employment or begin an activitythrough that safe will shelters, provide police them or with community income and security empowered and relocation. them. These This activities Shelter shouldaim at bereinforcing survivors staffedand vulnerable by professionals persons’ and acces theirs to location resources should and economicbe confidential opportunities to reduce their dependence for their7. basicECONOMIC needs, protect EMPOWERMENT their dignity,/livelihood and reduce risksSERVICES of exploitation.: Skill Development, capacity building 8. Emergencyor provision Basic need of cash, support resources: include to enableprovision survivors of any andfood vulnerable or nonfood persons items (NFIs)to gain including knowledge dignity kits, provision andof cash skills for to basic seek needsemployment to help or restore begin survivors’an activity dignity. that will This provide support them include with one income or several and of the following:empowered provision of them. food, Thesespices activitiesfor daily aimcooking at reinforcing materials, survivors water and and latrines vulnerable supplies, persons’ supplies access for shelter, firewood,to recycling resources produ andcts, economic solar lanterns, opportunities thamis/clothing, to reduce baby their items dependence and emergency for their cash basic assistance. needs, protect their dignity, and reduce risks of exploitation. 9. Safe Spaces: Safe Space where women and girls can go and feel physically, emotionally safe and comfortable 8. Emergency Basic need support: include provision of any food or nonfood items (NFIs) during the day and enjoy the freedom to express themselves without the fear of judgment or harm including dignity kits, provision of cash for basic needs to help restore survivors’ dignity. This support include one or several of the following: provision of food, spices for daily cooking materials,Legend water and latrines supplies, supplies for shelter, firewood, recycling products, solar lanterns, thamis/clothing, baby items and emergency cash assistance. 9. Safe Spaces: Safe Space where women and girls can go and feel physically, emotionally safe Remote psychosocial and comfortable during the day and enjoy the freedom to express themselves without the fear support

Health facilities having post rape kits are typed in blue text 1. A SURVIVOR DISCLOSES GENDER-BASED VIOLENCE TO SOMEONE TRUSTED

IMMEDIATE RESPONSE DO DONTS • Respect the confidentiality and wishes of the survivor • DO believe the survivor. Reassure the • DO NOT force help on people, be intrusive or • pushy. Provide reliable and comprehensive information on the survivor that this was not his /her fault. available services and support to survivors of GBV • DO make sure that both the survivor and you • DO NOT pressure the survivor into providing information or further details. • Obtain informed consent. When family/guardians make decision are safe from immediate danger. on behalf of the child, ensure the best interest of the child is • DO provide practical care and support (e.g. • DO NOT doubt or contradict the survivor. • given priority. Preferably, the accompanying adult should be offer water, somewhere to sit, etc.) DO NOT investigate the situation or provide advice selected by the child. • DO listen to the person without asking • DO NOT mediate between the survivor and • Support survivors of rape to access medical care within 72 hours questions. the perpetrator or a third person (e.g. family). • DO be aware of and set aside your own • DO NOT write down or share details of the judgments. ALWAYS PRACTICE THE SURVIVOR-CENTERED APPROACH incident or personal details of the survivor • DO respect the right of the survivors to make • PRIORITIZE the needs, wishes, and decisions of the survivor • DO NOT assume you know what a survivor ENSURE the survivor makes ALL decisions about accessing their own decision. wants or needs. Some actions may put the services and sharing information regarding her case • Inform, do not give advice. survivor at further risk of stigma, retaliation, • DO NOT PROVIDE ADVICE • DO limit the number of people informed or harm. • NEVER blame the survivor about the case (refer the case confidentially • Once a GBV referral has been made, DO NOT • Be patient, be a GOOD LISTENER, and be non-judgmental to appropriate GBV focal point, and only with ask for extra information or contact the the informed consent of the survivor) survivor directly.

2. IF THE SURVIVOR HAS GIVEN INFORMED CONSENT, THE IMMEDIATE RESPONSE SHOULD BE

PRIORITIZE URGENT HEALTH CARE! PRIORITIZE Safety and Security!

SEXUAL VIOLENCE PHYSICAL VIOLENCE IF THERE IS AN IMMEDIATE RISK OF SAFETY OF THE SURVIVOR / IT IS A If the survivor needs it - ensure immediate access to available If the survivor needs it - seek medical LIFE-THREATENING CONCERN medical care (within 3 days /72 hours for emergency HIV care if she is experiencing severe pain, Contact competent authorities (police, security actors, safe shelters), or treatment; within 5 days for emergency contraceptives and bleeding, or for the treatment of non- other appropriate emergency support prevention of sexually transmitted infection) sexual violence related injuries

3. IF THERE ARE NO URGENT HEALTH OR SAFETY & SECURITY NEEDS, RESPOND TO OTHER SERVICE NEEDS

These can include Mental Health Services, Shelter, Non-food Items, Food, or Legal Information & Advice Division:

Christian Youth Division:DRC Fako ECOCAM , Buea Fellowship Phone: 676 715 749/ Buea Phone: 658 676 757/ Phone: 671904049 677 186 159 651 257 208 Open: Mon-Sat – (support cost for Open: Wed- Fridays 10am-6pm health care) Bokwai Open: 8am-5pm Phone: 651 257 208 Open: Mon-Fri FOWE-CAM

Buea GFDLP Human Is Right Phone: 677652614 Buea, Limbe2 Buea Open: Mond-Frid Phone: 675052010/ Phone: 675 821 751 8-4PM 676755912 Open : Tues-Sun Sat: 9am - 3pm Open : Tues-Frid

8:30-4:30pm

INTERSOS/UNHCR Open: Tuesd-Frid 8:am- Open:LUKMEF/UNFPA Tuesd-Frid Buea, Muyuka, Limbe 1, 5pm IRC 8:amBuea- 5pm 2, 3, , West Coast

Buea Phone: 654 704 338

Psycho Social Phone: 685 135 064 Open: 24hours Phone: 664 122 471 685 135 063 (support Cost for health

Support 685 161 398 care)

Open: Tuesd-Frid Open: Tues– Frid

8am – 6pm (for adults) 8:am-5pm TeenAlive Sat: 8am – 12pm Buea

PCC Phone: 675 485 090

Buea Open : Mond-Sund CAMHELP

Phone: 671 811 633 Limbe1,2,3, West coast

Open : Tuesd-Frid Phone: 679 611 288/ IYEC 8am-5 pm Open: Tuesd-Frid 677 627 991/ 680 394 LimbeI & II 8:am-5pm Phone: 679764429 976 REACH OUT Open: Sund-Tuesd-Sat Open:MUYUKA, Tuesd Tiko-Frid Limbe III 8:amPhone:-5pm 674 -081-818 Phone: 651400566 Open: Tuesd-Frid- Open: Tuesd-Frid – CBCHS 8:30am-4pm Tiko (Mutengene) Sat: 9-12pm 8am-5 pm Phone: 675 522 462/ 678 339 434

CHAMEG BAWAC Open: Mond-Sund

Tiko FAKO 7am-6:pm Phone: 675 991 005 Phone: 677 727 276 Open: Tue -Fri 671 854 438/ 9am-4pm 671 465 037 Open : Mon-Fri Open: Tuesd-Frid 8:am- 9am-4:30pm 5pm Sat- 10am-2pm Open: Tuesd-Frid 8:am-5pm Open: Tuesd-Frid 8:am-5pm

Division: Fako

CAMHELP CBCHS Christian Youth Limbe1,2,3, West coast Tiko (Mutengene) Fellowship Phone: 679 611 288 Phone: 675 522 462 Buea 680 394 976 678 339 434 Phone: 671 904 049 677 627 991 Open: Mon-Sun Open: Mon-Sat – Open: Sund-Tuesd-Sat 10am-6pm 7:30-5:00 LUKMEF/UNFPA Buea

INTERSOS/UNHCR Phone: 673 213 807 RWSDA Psycho Social Buea, Muyuka, Limbe 1, Open: 24hours Buea 2, 3, Tiko, West Coast Phone: 665 108 699 / Support 699 3434 23 Phone: 664 122 471 REACH OUT Open: Mond- 10 am – (for children) (support Cost for health MUYUKA, Tiko 12pm care) Phone: 674-081-818 Open: Tues– Frid Tiko: 8am – 6pm Open: Tuesd-Frid- Phone: 665 108 699 / Sat: 8am – 12pm 8:30am-4pm 699 3434 23

Open: Friday 3pm-

5:30pm. GFDLP Psycho Social Support for Buea, Limbe2 children Phone: 675 052 010/676 755 912 MUYUKA Open : Tues-Frid/8:30-4:30pm Phone: 667 539 418 / 676 283 112

Open: Sat - 4pm- 6pm CMA Muea Community Health IRC

Buea Association Buea

Phone: 651 422 Buea Phone: 685 135 065/685 135 063

191 Phone: 675 103 795 Open: Tuesd-Sat Open: 24/7 Open: 24/7 8:30am-4:30pm

Military Hospital LUKMEF/UNFPA Police Health Centre Buea Buea Buea Phone: 663 947 942 Phone: 674 737 355 Phone: 677 528 031 Health care Open: 24/7 Open: 24hours Open: 24/7

Regional Hospital District Hospital Regional Hospital , Buea Limbe Limbe Phone: 694 329 927/ Phone: 696 394 126/ Phone: 660 276 315 651 407 236 650 669 508 Open: 24/7 Open: 24/7 Open: 24/7

CAMHELP Presbyterian CMA Idenau

Limbe1,2,3, West coast Limbe Limbe Phone: 679 611 288 Phone: 676 352 568 Phone: 699 130 002 667 792 794 Open: 24/7 Open: 24/7 672 627 899 Open: Sund-Tuesd-Sat PCC 7:30-4:30pm Limbe Phone:679 749 340/ Open: 24/7

Division: Fako

ST. AMARA THE GREAT CMA Ekona Baptist Hospital/UNFPA

Limbe Muyuka Tiko (Mutengene)

Phone: 696 415 638 Phone: 651 570 250 Phone: 975 549 943

Open: 24/7 Open: 24/7 Open: 24/7

CBCHS/UNFPA TCC Districk Hospital Tiko Tiko Tiko Phone: 699 906 245 Health care Phone: 677 297 145/ Phone: 676 051 212 Open: Mon-Sund Open: 24/7 Open: 24/7 7am-6pm

CHAMEG

Tiko

Phone: 677 727 276/671 854 438/671 465 037 Open : Mon-Frid/9am-4:30pm/ Sat- 10am-2pm

CBCHS PCC Regional Hospital/ WHO Open:Tiko (Mutengene) Tuesd-Frid 8:am -5pmBuea Buea Phone: 675 522 462/ Phone: 679 803 138 Phone: 679 264 285:

678 339 434 Open: Tuesd-Frid TeenAlive

Open: Mon-Sund 8am-5pm Buea Mental Sat- 8am-12pm Phone: 675 485 090 Health

LUKMEF/UNFPA RWSDA Open: TuesdCAMHELP-Frid Buea Buea 8:amLimbe1-5pm

Phone: 654 704 338 Phone: 665 108 699/ Phone: 679 611 288

Open: 24hours 699 343 423 680 394 976

Open: Mond-Sund Open: Sund-Tues-Sat Safe Shelter 7:30 -5:00 GFDLP CBCHS

Limbe Open:Tiko 24hours Phone: 696 415 638 Phone: 672 994 558 Open: 24/7 Open: Mon-Sun

FIDA GFDLP FOWEC - CAM Human Is Right Buea,Open: Limbe 24hours Buea Buea Buea, Limbe Phone: 677.682 191 Phone:677 652 614 Phone:697 385 932 Phone: 677 579 Open: Tuesd-Frid Open: Mond-Frid Open: Tues-Sund 529 8:30-4:30pm 8:30-4pm 8:30-4:30pm Open: Tues-Frid

8:30-4:30pm

CAMHELP CBCHS FIDA Not free. Cost Legal Limbe1, 2,3, West Tiko Tiko determined on a Coast Phone: 672 994 Phone:677 733 case by case assistance Phone:679 611 288 783 558 basis. 680 394 976 Open: Mon-Sun Open: Tues-Frid Open: Sun-Tues-Sat.

BAWAC LIBRA/UNHCR FAKO Buea Phone: 675 991 005 Phone: 677733783/675160353/ Open: Tue-Fri /9am-4pm Open: Mon-Frid/8:30-6pm

Division: Fako

CHAMEG PEP Africa Christian Youth Buea: 677 179 743 Fellowship Buea Limbe1 Buea Phone: 674 817 437 Phone: 671 904 049 Open: Mon-Fri Phone: 677 791 340 Open: Mon-Sat Open: 8:30-4:30pm Limbe2 10am-6pm Phone: 672 542 733 RWSDA Limbe3: LUKMEF Tiko Phone: 671 542 682 Buea Phone: 665 108 699 Tiko Phone: 676 835 465 Open: Tues-Fri Phone: 679 599 651 Open: 8am-5p.m Muyuka REACH OUT Phone: 665 653 195 Economic CAMHELP MUYUKA Idenua: Phone: 671 155 141 Limbe 1, 2,3, West Coast Phone: 674-081-818 Empowerment Open: 8:30am-4:30pm Phone:679 611 288 Open: Tues-Frid-

680 394 976 TeenAlive GFDLP Open: Sund-Tuesd Buea ECONOMIC Buea, Limbe2 Sat. 7:30-5:00 Phone: 674 681 286 EMPOWERMENT/livelihood Phone: 675 052 010/ Open : Tue-Sat S 676 755 912 ECOCAM Open : Tues-Frid Buea, Ekona FOWEC- CAM

Phone: 676 715 749/ Open: Tuesd-Frid Open:BAWAC Tuesd -Frid Buea 651 257 208 8:am-5pm 8:amFAKO-5pm Phone:677 652 614 Mamu Phone: 678674242 Open: Mond-Frid Phone: 676 950 667 Open: Tue-Sat 8-4pm Open: Wed- Fridays

LUKMEF/UNFPA PCC CAMHELP

Buea Buea Limbe 1 Open: Tuesd-Frid Phone: 654 704 338 Phone: 671 811 633 Phone:679 611 288 8:am-5pm Safe spaces Open: 8am-5p.m Open: Tues-Frid 680 394 976 8am-5pm Open: Sund-Tuesd- For Women & Girls Sat- 8am- Sat. 7:30-5:00 12pm

PEP Africa DRC RWSDA Buea: 677 179 743 Buea, Muyuka Muyuka Limbe1 Phone: 658 676 757/ Phone: 66 75 39 418/ Phone: 677 791 340 677 186 159 676 283 112 Limbe2 Open: 8am-5pm Open: Sat 4- 6pm Phone: 672 542 733 Emergency Buea Limbe3: Phone: 65108699/ NRC Phone: 671 542 682 Basic Need 699 3434 23 Emergency Basic need Buea, Muyuka, Tiko Open: Mond /3-5pm support Mutengene, Tiko Phone: 679 599 651 Support Tiko Phone: 685 135 251 Muyuka Phone: 651 08 61 99/ 685 135 315 Phone: 665 653 195 651086199 685 135 337 Idenua: Open: Fri / 3-5pm Open: Tues-Frid Phone: 671 155 141

8am-5pm Open: 8:30am-4:30pm

Division: Fako

CAMHELP IRC Christian Youth Division: Kupe Muanenguba Limbe 1, 2,3,West Coast Buea Fellowship Buea Type of Services Phone: 679611288 Phone: 685 135Details 065/ of Organizations/facilities referral focal point Emergency 680394976 685 135 063 Phone: 671 904 049 677627991 Open: Tuesd-Sat – Open: Mon-Sat Open: Sund-Tuesd-Sat/ Basic Need PCC CARE International Buea, Limbe, Muyuka INTERSOS Buea Support Phone: 673 380 261 Buea, Limbe1, 2,West Phone: 651 400099 Open: Tue-Fri Coast Open: Tues-Frid

Phone: 664 122 471 BAWAC Open: Tue-Fri - 8am-5pm FAKO

Phone:677 526 929/678 683 589/Open: Tue-Fri

Division: Kupe Manenguba Open: Tuesd-Frid 8:am-5pm AFRINET INTERSOS Psycho Social , Nguti Tombel,

Phone: 679 67 49 51 Phone: 664 122 471

Support Open: Mon-Fri/8:am-5pm Open: Tue-Fri /8am-5pm Bangem (for adults) Phone: 674 67 92 12

Psycho Social Support for

children Service provider not available

PCC District Hospital Presbyterian Nyasoso Tombel Nguti Banghem Phone: 666 707 081 Phone: 673 375 783 Phone: 679 213 709 Open: Mon-Sat Open: 24/7 Open: 24/7 7am- 3pm

Manyemen HC Amazing Grace AFRINET Nguti Tombel Tombel, Nguti Phone: 676 751 684 Phone: 674 229 965 Phone: 679 67 49 51 Health care Open: 24/7 Open: 24/7 Open: Mon-Fri Bangem PCC Phone: 674 67 92 12 Tombel District Hospital Phone: 673 216 409 Tombel Muambong HC

Open: 24/7 Phone: 676 563 181 Bangem

Fees: 15,000 F Open: 24/7 Phone: 662 868 584

Open: 24/7

Mental health Service provider not available Safe Shelter Service provider not available Division: Kupe Manenguba

Legal assistance Service provider not available

AFRINET PEP Africa Economic Tombel, Bangem Tombel, Nguti Phone: 674 400 461 Phone: 675 04 65 60 Empowerment Open: 8:30am-4:30pm Open: Mon-Frid

Safe spaces for Women & girls Service provider not available Emergency Basic need PEP Africa support Tombel, Bangem

Phone: 674 400 461 Emergency Basic Need Support Open: 8:30am-4:30pm

Division: MemeDivision:

Type of Services AMEF CAPEC Details of Organizations/facilitiesIRC referral focal point Kumba2 Kumba1 Phone: 675 763 303 Phone: 669 391 344 Phone: 685 135 064 674 339 856 Open: Tue-Fri 685 135 063 Open: Mon-Sat 8am-4pm 685 161 398 6:am-7pm Open: Tuesd-Frid/8:am-5pm REACH OUT INTERSOS/UNHCR Kumba2, 3, Survivors’ Network Kumba 1,2,3, , Konye Kumba I,II, III Mbonge, Konye Phone: 676-306-075 Phone: 673 523 380

Psycho Social Open: Tuesd-Frid- Open: Tuesd-Frid- Phone: 685 133 293 8:30am-4pm 10am-3pm Support (support Cost for Sat: 9am: 12pm Sat: 9am: 12pm health care)

(for adults) Open: Tues– Frid PCC DRC 8am – 6pm Kumba1, 3 Mbonge Sat: 8am – 12pm Phone: 679 328 779 Phone: 658 676 757/

Open: Tues-Frid- 677 186 159 ECOCAM 8am-5pm (support cost for health Mbonge Phone: 676 950 667 Sat: 8am: 12pm care) Open: Wed- Fridays Open: 8am-5pm

Psycho Social Support for adults REACH OUT Caritas Diocese INTERSOS/UNHCR Psycho Social Kumba2, 3, Kumba1, 2, 3, Kumba 1,2,3, Mbonge, Konye Psycho Social Support for Mbonge, Konye Konye Phone: 685 133 293 children Support Phone: 676-306-075 Phone: 653 669 679 (support Cost for health care) Open: Tuesd-Frid- Open: Tues-Frid- Open: Tues– Frid/8am – 6pm (for children) 8:30am-4pm 8:30am-5pm Sat: 8am – 12pm Sat: 9am: 12pm

Division: Meme

CAPEC Baptist Hospital Presbyterian General Kumba1 Hospital /UNFPA Kumba Phone: 677 562 383 Kumba Phone: 672 095 224 Phone: 670 532 716 Open: Tue-Fri Open: 24/7 8am-4pm Open: 24/7

District Hospital IRC CMA Ntam Kumba Kumba1 Health care Kumba Phone: 677 815 164 Phone: 677 516 411 Phone: 685 135 065 675 608 372 685 135 064 Open: 24/7 Open: 24/7 Open: Tuesd-Sun/8:30- 4:30 Matondo

Konye

Phone: 674 854 041 / Open: 24/7

PCC Baptist Hosp/WHO Kumba Kumba Phone: 699 711 606 Phone: 670 14 01 23 Open: Tues-Fri Open: 24/7 Mental Health 8-5pm

CAPEC GFDLP Kumba3 Kumba Phone: 677 562 383 Phone: 677 615 813 Open: Tue-Fri Open: Tue-Fri Legal assistance 8am-4pm 8:30-4:30pm

Reach Out CAPEC ECOCAM Kumba I, II, III , Konye Mbonge Mbonge and Konye Phone: 677 562 383 Phone: 676 950 667 Phone: 676-306-075 Open: Tue-Fri Open: Wed-Frid

8am-4pm

Economic Tiko Living Green Survivors’ Network Phone: 674-081-818 Kumba, Konye Kumba I,II, III Empowerment Open: Tuesd-Frid- Phone: 676 884 010/673 Phone: 680 41 85 40 8:30am-4pm 936 006 Open:9am: 3pm Open: Tue-Sun /8am: 4pm

Safe Shelter - Service provider not available

Division: Meme

Living Green Kumba Phone: 676 884 010/673 936 006 Safe spaces Open: Tue-Sun /8am: 4pm For Women & Girls

CARE International Living Green NRC Ekombe, Mbonge Kumba, Mbonge Phone: 673380261 Phone: 676 884 010/ Phone: 685 135 251/ Open: Tue-Frid 673 936 006 685 135 315/685 135 337

8am-5pm Open: Tue-Sat Open: Tues-Frid - 8-5pm

8am: 4pm IRC DRC

Kumba1 Mbonge ECOCAM Emergency Phone: 685 135 065 Phone: 658 676 757/ Emergency Basic need Mbonge 685 135 064 677 186 159 support Phone: 676 950 667 Basic Need Open: Tuesd-Sun Open: 8am-5pm Open: Wed-Frid 8:30am-4:30pm

Support INTERSOS PEP Africa Kumba1, 2, 3, Mbonge Kumba Phone: 685 133 293 Phone: 674 400 461. Open: 8:30am-4:30pm Open: Tue-Fri /8am-5pm

Division:

CHAMEG INTERSOS/UNHCR Lukmef/UNFPA Mamfe central Mamfe Central, Phone: 678 446 644 Phone: 675 079 250 Eyoumojock, Upper Open : Mon-Frid/ Psycho Social Open: Tues– Fri Bayang Sat- 8am-5pm Support 9:30-4:30 Phone: 685 132 051 (support Cost for

(for adults) health care) Division: Manyu Open: Tues– Frid / 8am – 6pmDetails of Organizations/facilities referral focal point Type of Services Psycho Social INTERSOS/UNHCR Sat: 8am – 12pm Mamfe Central, Eyoumojock, Upper Bayang Support Phone: 685 132 051 (support Cost for health care) Open: Tues– Frid / 8am – 6pm - Sat: 8am – 12pm (for children)

Tinto HC District Hospital Kembong HC Eyumojock Mamfe Eyumojock

Phone: 675 550 222 Phone: 679 222 324 Phone: 675 189 001

Open: 24/7 Open: 24/7 Psycho Social Support for Open: 24/7 adults Health care CMA Eyumojock CMA Ossing CMA Eyumojock Eyumojock Tinto

Phone: 674 107 603 Phone: 653 491 125 Phone: 675 550 222 Open: 24/7 Open: 24/7 Open: 24/7

Division: Manyu

CHAMEG Baptist Health Center Mamfe Central, Mamfe

Akwaya, Eyumojock Phone: 653 350 017 Health care Phone: 674817437 Open: Mon-Sat Open : Mon-Frid / 7am- 3pm 9am-4:30pm Mental Health - Service provider Sat- 10am not-2pm available

Safe Shelter - Service provider not available Open: Tuesd-Frid Safe Spaces for - Service8:am provider-5pm not available women and girls ECONOMIC EMPOWERMENT/livelihood SERVICES Emergency Basic Safe spaces Economic Need Support Legal For Women & Girls Empowerment NRC CHAMEG Mamfe central assistance N/A Mamfe Central, Phone: 685 135 251/ CHAMEG 685 135 315 , Eyumojock GFDLP Mamfe central Open: Tues-Frid/ 8-5pm Phone: 674817437 Mamfe Phone: 675 079 250 Open : Mon-Frid/ Phone: 673 318 159 Open: Tues– Frid INTERSOS Lukmef/UNFPA Open: 8:30-4:430 pm 9:30-4:30 Mamfe, Upper Bayang Phone: 678 446 644 Phone: 685 132 051 Open : Mon-Frid/ Open: Tue-Fri /8am-5pm Open: Tuesd-Frid Sat- 8am-5pm 8:am-5pm

Division: Open: Tuesd-Frid

8:am-5pm IRC

Psycho Social Ekondi Titi

Phone: 685 135 065 Support 685 161 398 Open: Mon- Sund/ 8:am-4pm (for adults)

Psycho Social Support (for Children) - Service provider not available

IRC District Hospital Ekondo Titi HC Ekondo Titi Mundemba

Phone: 685 135 065 Phone: 669 960 749 Phone: 679 286 621 685 161 398 675306623 Open: 24/7 Health care Open: Mon- Sund Open: 24/7 8:am-4pm Pamol IHC Mundemba Mundemba Phone: 679 823 010 Phone: 685 235 139 Open: 24/7 Open: 24/7

Division: Ndian

Mental health - Service provider not available Safe Shelter - Service provider not available Legal assistance services - Service provider not available ECONOMIC - Service provider not available EMPOWERMENT

Safe spaces for Women & girls - Service provider not available

CARE International

NRC Ekondo Titi Mamfe central, Phone: 673 380 261 Ekondo-Titi Open: Tue-Frid / 8am-5pm Phone: 685 135 251/ Emergency Basic 685 135 315 IRC Open: Tues-Frid – Kumba1 Need Support 8am-5pm Phone: 685 135 065 / 685 161 398 Open: Tues-Fri / 8:am-5pm

Division:

Psycho Social Support (adults) - Service provider not available Psycho Social Support (children) - Service provider not available Medical/health care SERVICES - Service provider not available Mental health - Service provider not available Safe Shelter - Service provider not available Legal assistance services - Service provider not available ECONOMIC EMPOWERMENT - Service provider not available Safe spaces for Women and girls - Service provider not available - Service provider not available Emergency Basic need support

Key Contacts

GBV Sub Cluster Coordination – NWSW Cameroon GBV Sub Sector Lead

Aliou MAIGA, GBV SC Coordinator Julita Kongnyuy , GBV Expert Angelique Dikoume Email: [email protected] Email: [email protected] Email: [email protected] ANNEX: GBV Key messages

1. Multiple factors including their expected role as caregivers, their representation in the health work force put women and girls at greater risk of the virus and violence. 2. With the COVID-19 measures, your wives, daughters, sisters and mothers might have more domestic duties: let’s help them! 3. COVID-19 lockdowns are bringing a rise in domestic violence, and homes cannot be assumed as safe zones for many women and girls. 4. Women and girls in conflict-affected areas face increased risks of psychological trauma due to the effects of GBV, conflict and COVID-19. They must have access to quality mental health and psychosocial support services. 5. Adolescent girls are among the most vulnerable to various forms of violence, exploitation and abuse. Services must be available to support them. 6. Ensure credible information to the communities, making sure all women, adolescents, and people with disabilities get preventative information in an accessible format. 7. If you are harmed or feel threatened, intimidated or harassed, do not stay silent. Seek confidential support using this GBV referral pathway. 8. You have the right to get help and don’t have to manage this on your own; 9. The COVID-19 confinement measures are not an excuse for GBV, say no to GBV! 10. Listen and Link : If someone experiences gender-based violence and asks for help, you can be a source of support: “listen” to their problem and “link” them to information about available support services in your area using the GBV referral pathways. Remember, it’s not the survivor’s fault. 11. Do not feel ashamed to ask for help. If you feel like talking about what you have experienced and things that bother you, this can be helpful, too. GBV referral pathways have trusted listeners for girls, boys, women and men of all ages. 12. If you or someone you know is facing difficulties because of a disability or an injury, use the GBV referral pathways to access adapted devices. 13. If you are having difficulty concentrating or sleeping, if you are having physical reactions such as headaches, or feeling anxious without a specific reason, these are actually very common responses to a difficult situation. 14. If you are feeling sick and show symptoms of COVID-19, consult a doctor immediately. Do not hide it; there is nothing to be ashamed of. 15. Remember that support and assistance are free. No one should ever ask for money, favors, or sex in exchange for assistance. You have the right to report anyone who attempts to exploit or abuse you using the GBV referral pathways