Responsibility and Change Sustainability Report 2016 VOLKSWAGEN KONZERN NACHHALTIGKEITSBERICHT 2016
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Responsibility and Change Sustainability Report 2016 VOLKSWAGEN KONZERN NACHHALTIGKEITSBERICHT 2016 Content Page 06 > LETTER TO OUR STAKEHOLDER Page 01 > GROUP Page 05 > STRATEGY Page 31 > ECONOMY Page 54 > PEOPLE Page 74 > ENVIRONMENT Page 101 > FACTS AND FIGURES Page 131 > BRANDS Page 166 > REGIONS Page 190 > IMPRINT This publication is an abridged version of our online Sustainability Report 2016. To read the report in full, please visit: sustainabilityreport2016.volkswagenag.com VOLKSWAGEN KONZERN SUSTAINABILITY REPORT 2016 GROUP Group 12 Brands, 120 Locations – One Group With 12 brands, the Volkswagen Group – based in Wolfsburg, Germany – is one of the world’s leading automobile manufacturers and the largest in Europe. In 2016, the Group – including Chinese joint ventures – delivered a total of 10,296,997 cars and commercial vehicles to customers. This equated to 11.9% of the global passenger car market. The Group’s sales revenue totaled €217,267 million in 2016, while earnings after tax came to €5,379 million. More than 620,000 employees produce an average of 43,000 vehicles per working day at 120 manufacturing locations on four con- tinents, or are involved in providing mobility-related services. STRUCTURE Volkswagen AG is the parent company of the Volkswagen Group. tions 285 and 313 of the Handelsgesetzbuch (HGB – German Com- It develops vehicles and components for the Group’s brands, but mercial Code), which can be accessed at www.volkswagen.com/en/ir also produces and sells vehicles, in particular passenger cars and and forms part of the annual financial statements. light commercial vehicles from the Volkswagen Passenger Cars and Volkswagen Commercial Vehicles brands. In its function as parent Volkswagen AG is a vertically integrated energy company within company, Volkswagen AG holds direct or indirect interests in AUDI the meaning of section 3 para. 38 of the Energiewirtschaftsgesetz AG, SEAT S. A., ŠKODA AUTO a. s., Dr. Ing. h. c. F. Porsche AG, Scania AB, (EnWG – German Energy Industry Act) and is consequently subject MAN SE, Volkswagen Financial Services AG and a large number of to the provisions of the EnWG. In the electricity sector, Volkswagen other companies in Germany and abroad. More detailed disclosures AG performs electricity generation, sales and distribution together are contained in the list of shareholdings in accordance with sec- with a Group subsidiary. Matthias Müller Dr. rer. soc. Karlheinz Blessing Dr.-Ing. Herbert Diess Dr. rer. pol. h. c. Prof. Dr. rer. pol. Dr.-Ing. E. h. Chairman of the Board of Human Resources and Chairman of the Brand Board Francisco Javier Garcia Sanz Jochem Heizmann Management of Volkswagen Organization of Management of Volkswagen Procurement China Aktiengesellschaft Passenger Cars Andreas Renschler Prof. Rupert Stadler Hiltrud Dorothea Werner Frank Witter Commercial Vehicles Chairman of the Board of Integrity and Legal Affairs Finance and Controlling Management of AUDI AG (since February 1, 2017) Volkswagen AG’s Board of Management is the body ultimately re- sponsible for managing the Group. The Supervisory Board appoints, monitors and advises the Board of Management, and is directly consulted on decisions of fundamental significance for the Company. 1 VOLKSWAGEN KONZERN SUSTAINABILITY REPORT 2016 GROUP Shareholder Structure Employees by Continent at December 31, 2016 in % of voting capital in % at December 31, 2016 German institutional Porsche Automobil Africa 1 Germany 45 investors 2.3 Holding SE 30.8 America 9 State of Lower Saxony 11.8 Asia/Australia 16 Qatar Holding LLC 14.6 Foreign institutional investors 22.5 Private shareholders/ Rest of Europe 29 Others 18.1 Group Key Figures 2 VOLKSWAGEN KONZERN SUSTAINABILITY REPORT 2016 GROUP PRODUCTS The Volkswagen Group is one of the leading multibrand groups in the MAN and Scania brands is managed and coordinated under the the automotive industry. The Company’s business activities comprise umbrella of Volkswagen Truck & Bus GmbH. The commercial vehicles the Automotive and Financial Services divisions. All brands in the portfolio ranges from pickups to heavy trucks and buses. Power Auto motive Division – with the exception of the Volkswagen Passen- Engineering manufactures large-bore diesel engines and special gear ger Cars and Volkswagen Commercial Vehicles brands – are legally units, among other things. A wide array of financial services, which inde pendent separate companies. The business activities of the various will be gradually expanded to include mobility services rounds off companies in the Volkswagen Group focus on developing, producing the Company’s portfolio. With its brands, the Volkswagen Group has and selling passenger cars, light commercial vehicles, trucks and buses. a presence in all relevant markets around the world, with Western The product portfolio of the Passenger Cars Business Area ranges Europe, China, the USA, Brazil, Mexico and Turkey currently represent- from motorcycles to fuel-efficient small cars and luxury vehicles. In ing its key sales markets. the Commercial Vehicles Business Area, the collaboration between LOCATIONS AND EMPLOYEES The Volkswagen Group’s production network comprised 120 produc- duction sites. North America (five) has added another site, and in tion sites at the end of the reporting year. Europe remains the heart South America (nine), the number of sites remained unchanged in of our production activities, with 71 facilities that manufacture vehi- the reporting period. The Group has four production sites in Africa. cles and components, 28 of them in Germany alone. The significance of the Asia-Pacific region continues to grow, with a total of 31 pro- MARKETS Despite difficult economic conditions in 2016, the Group sold Group purchased goods and services in the amount of €166.5 billion. 10,391,113 (2015: 10,009,605) vehicles to dealers. The Group’s share This includes purchasing figures for the Chinese joint-venture com- of the global passenger car market currently stands at 11.9%. The panies. Group maintained its strong competitive position in the reporting period thank to its wide range of attractive and environmentally Further details on the Group’s development, holdings and changes friendly models. Worldwide, for the manufacture of its products, the affecting production locations or activities can be found here. 3 VOLKSWAGEN KONZERN SUSTAINABILITY REPORT 2016 GROUP THE VOLKSWAGEN VALUE CHAIN Research & Development Year for year, the Volkswagen Group invests more in research and development than any other company in the world, laying the foundations for new models and innovative concepts with which to master the challenges of the future: The Volkswagen Group employs digitization, networking and electric mobility. 48,063 people in Research & Development Procurement Every year, the Volkswagen Group purchases a wide range of raw materials, compo- nents and other goods. A sustainable supply chain and environmentally compatible The annual transportation solutions form an indispensable part of demonstrating comprehen- procurement volume sive responsibility for human rights, as well as a commitment to the environment comes to 166.5 Bn. € and to the battle against corruption. Production Every working day, the Volkswagen Group manufactures an average of 43,000 vehi- cles. As we do so, efficient production ranks alongside employee health and safety as our core goal. New concepts help prepare employees for the future, covering every step from vocational education and training onwards. 120 production locations on four continents (2016) Marketing & Sales The Volkswagen Group markets its vehicles in 153 countries. Around the world, comfort and safety are considered the key customer requirements. We continuously reduce the fuel consumption of our models and offer alternative mobility services. >10.2 million vehicles sold worldwide (2016) After-Sales & Financial Services Service provision includes supporting dealerships to ensure they can provide quality advice and maintenance; managing the original parts business; and providing innovative vehicle-related financial services. Fuel-economy driver training courses play an effective part in cutting fuel consumption and thus OC 2 emissions. 3,412 people attended Driving Experience eco-driving coursese (2016) Recycling Recycling makes a key contribution to reducing our products’ impact on the environment and conserving resources. It is not just a matter of recycling vehicles End-of-life vehicles are at the end of their service life – on the contrary, even at the development stage 85% recycled for new vehicles, we pay attention to the recyclability of the required materials, and the use of high-quality recycled material and the avoidance of pollutants. At the same time, we factor in aspects of the use phase, such as the treatment and 95% recovered disposal of service fluids or high-wear components. 4 VOLKSWAGEN KONZERN SUSTAINABILITY REPORT 2016 STRategy Our OBJective – TO Provide SustainabLE MobiLITY Strategy Our Objective – To Provide Sustainable Mobility As one of the world’s largest industrial corporations, our Group bears a special social responsibility. We intend to put our creative powers to good use for the benefit of people and the environment. Every year we produce more than 10 million vehicles. This gives rise to positive effects such as new jobs, regional prosperity and individual opportunities for partici- pation – but also to negative impacts such as emissions and resource consumption. In view of the growing trend toward digitalization,