Paradigm® REAL-Time Revel™ Insulin Pump User Guide ©2015 Medtronic Minimed, Inc
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Paradigm® REAL-Time Revel™ Insulin Pump User Guide ©2015 Medtronic MiniMed, Inc. All rights reserved. This product is covered by U.S. Patents. Other U.S. and/or foreign patents may be pending. Please visit http://www.medtronicdiabetes.com/patents for a listing of patents covering this product. Bolus Wizard®, CareLink®, Dual Wave®, Enlite®, MiniLink®, Paradigm®, Quick-serter®, Quick-set®, and Square Wave® are registered trademarks of Medtronic MiniMed, Inc. Easy Bolus™ and Revel™ are trademarks of Medtronic MiniMed, Inc. CONTOUR® is a registered trademark of Bayer. Energizer® is a registered trademark of Eveready Battery Company. Glucagon™ is a trademark of Eli Lilly and Company. NovoLog® is a registered trademark of Novo Nordisk. Humalog® is a registered trademark of Eli Lilly and Company. 6025645-014_a REF MMT-523 MMT-723 Contacts: Africa: Bulgaria: Deutschland: Medtronic Africa (Pty) Ltd. RSR Ltd. Medtronic GmbH Tel: +27 (0) 11 677 4800 Tel: +359 885 428 900 Geschäftsbereich Diabetes Argentina: Canada: Telefon: +49 2159 8149-370 Corpomedica S.A. Medtronic of Canada Ltd. Telefax: +49 2159 8149-110 Tel: +(11) 4 814 1333 Tel: 1-800-284-4416 (toll free/sans- 24-Stdn-Hotline: 0800 6464633 Medtronic Directo 24/7: +0800 333 frais) Eire: 0752 Chile: Accu-Science LTD. Australia: Medtronic Chile Tel: +353 45 433000 Medtronic Australasia Pty. Ltd. Tel: +(9) 66 29 7126 España: Tel: 1800 668 670 (product orders) Medtronic Directo 24/7: +1 230 020 Medtronic Ibérica S.A. Tel: 1800 777 808 (customer help) 9750 Tel: +34 91 625 05 42 Azerbaijan: Medtronic Directo 24/7 (From Fax: +34 91 625 03 90 Isomed Santiago): +(2) 595 2942 24 horas: +34 900 120 330 Tel: +994 (12) 464 11 30 China: Europe: Bangladesh: Medtronic (Shanghai) Ltd. Medtronic Europe S.A. Europe, Sonargaon Healthcare Pvt Ltd. 24 Hour Help (Cell): +86 Middle East and Africa Headquarters Mobile: (+91)-9903995417 400-820-1981 Tel: +41 (0) 21-802-7000 or (+880)-1714217131 24 Hour Help (Landline): +86 France: 800-820-1981 Belarus: Medtronic France S.A.S. ОДО “Баджин” Colombia: Tel: +33 (0) 1 55 38 17 00 Tel: +375 17 313 0990 Medtronic Latin America Inc. Hellas: Sucursal Colombia België/Belgique: Medtronic Hellas S.A. Tel: +(1) 742 7300 Tel: +30 210677-9099 N.V. Medtronic Belgium S.A. Medtronic Directo 24/7 (Landline): Tel: 0800-90805 +01 800 710 2170 Hong Kong: Bosnia and Herzegovina: Medtronic Directo 24/7 (Cellular): +1 Medtronic International Ltd. Medimpex d.o.o. 381 4902 Tel: +852 2919-1300 Tel: +387 33 476 444 To order supplies: +852 2919-1322 Croatia: 24-hour helpline: +852 2919-6441 or +387 33 476 400 Medtronic Adriatic d.o.o. Fax: +387 33 476 401 Tel: +385 1 488 11 20 India: or +387 33 432 241 Fax: +385 1 484 40 60 India Medtronic Pvt. Ltd Brasil: Tel: (+91)-80-22112245 / 32972359 Danmark: Mobile: (+91)-9611633007 Medtronic Comercial Ltda. Medtronic Danmark A/S Tel: +(11) 2182-9200 Tel: +45 32 48 18 00 Indonesia: Medtronic Directo 24/7: +0800 773 Medtronic International Ltd. 9200 Tel: +65 6436 5090 or +65 6436 5000 Israel: Montenegro: Portugal: Agentek Glosarij Medtronic Portugal Lda Tel: +972 3649 3111 Tel: +382 20 642 495 Tel: +351 21 7245100 Italia: Fax: +382 20 642 540 Fax: +351 21 7245199 Medtronic Italia S.p.A. México: Puerto Rico: Tel: +39 02 24137 261 Medtronic Servicios S. de R. L. de Medtronic Puerto Rico Fax: +39 02 24138 210 C.V. Tel: 787-753-5270 Servizio assistenza tecnica: Tel (México DF): +(11) 029 058 Republic of Korea: Nº verde 24h: 800 20 90 20 Tel (Interior): +01 800 000 7867 Medtronic Korea, Co., Ltd. Japan: Medtronic Directo 24/7 (from México Tel: +82.2.3404.3600 Medtronic Japan Co. Ltd. DF): +(55) 36 869 787 Romania: Tel: +81-3-6430-2019 Medtronic BV Reprezentanta 24 Hr. Support Line: 0120-56-32-56 Medtronic Directo 24/7: +01 800 681 1845 Tel: +40 372 188 000 Kazakhstan: Schweiz: Medtronic BV in Kazakhstan Nederland, Luxembourg: Medtronic B.V. Medtronic (Schweiz) AG Tel: +7 727 311 05 80 (Almaty) Tel: +41 (0)31 868 0160 Tel: +7 717 224 48 11 (Astana) Tel: +31 (0) 45-566-8291 Gratis: 0800-3422338 24-Stunden-Hotline: 0800 633333 Круглосуточная линия поддержки: Fax Allgemein: +41 (0)318680199 8 800 080 5001 New Zealand: Serbia: Latin America: Medica Pacifica Phone: 64 9 414 0318 Medtronic B.V. Serbia Medtronic, Inc. Tel: +381 11 2095 900 Tel: 1(305) 500-9328 Free Phone: 0800 106 100 Fax: 1(786) 709-4244 Norge: Singapore: Medtronic International Ltd. Latvija: Medtronic Norge A/S Tel: +47 67 10 32 00 Tel: +65 6436 5090 Ravemma Ltd. or +65 6436 5000 Tel: +371 7273780 Fax: +47 67 10 32 10 Slovenija: Macedonia: Philippines: Medtronic International Ltd. Zaloker & Zaloker d.o.o. Alkaloid Kons Dooel brezplačna številka: 080 1880 Tel: +389 2 3204 430 Tel: +65 6436 5090 or +65 6436 5000 Tel: +386 1 542 51 11 Magyarország: Poccия: Slovenská republika: Medtronic Hungária Kft. Medtronic Slovakia, s.r.o. Tel: +36 1 889 0688 ООО «Медтроник» Tel: +7 495 580 73 77 Tel: +421 26820 6942 Malaysia: Круглосуточная линия поддержки: HelpLine: +421 26820 6986 Medtronic International Ltd. 8 800 200 76 36 Sri Lanka: Tel: +603 7946 9000 Polska: Swiss Biogenics Ltd. Middle East and North Africa: Medtronic Poland Sp. z o.o. Mobile: (+91)-9003077499 Regional Office Tel: +48 22 465 6934 or (+94)-777256760 Tel: +961-1-370 670 Suomi: Česká republika: Medtronic Finland Oy Medtronic Czechia s.r.o. Tel: +358 20 7281 200 Tel: +420 233 059 111 Help line: +358 400 100 313 Non-stop helpLine: Sverige: +420 233 059 950 Medtronic AB Tel: +46 8 568 585 20 Fax: +46 8 568 585 11 Taiwan: Medtronic (Taiwan) Ltd. Tel: 02-21836000 Toll free: +886-800-005285 Thailand: Medtronic (Thailand) Ltd. Tel: +662 232 7400 Türkiye: Medtronic Medikal Teknoloji Ticaret Ltd. Sirketi. Tel: +90 216 4694330 USA: Medtronic Diabetes Global Headquarters 24 Hour HelpLine: +1-800-646-4633 To order supplies: +1-800-843-6687 Ukraine: Medtronic B.V. Representative office in Ukraine Tel: +38 044 392 04 01 Лінія цілодобової підтримки: 0 800 508 300 United Kingdom: Medtronic Ltd. Tel: +44 1923-205167 Österreich: Medtronic Österreich GmbH Tel: +43 (0) 1 240 44-0 24 – Stunden – Hotline: 0820 820 190 Important Safety Information Regarding Your Paradigm Insulin Pump (includes all models) Avoid Immersing Your Pump In Water The pump was tested and met requirements for IPX7 at time of manufacture. For more information about IPX7, see the Glossary on page 213. Be aware that drops and bumps that occur over time will affect the integrity of the pump case and make it more vulnerable to damage from water. Lotions, sunscreens and insect repellent can also damage the pump case. It is not known how much water is needed to damage your pump. You should avoid getting your pump wet. To shower, bathe, swim, or participate in water activities, always disconnect from your pump and reconnect after you are out of the water. If you inadvertently submerge your pump in water, dry the pump quickly using a soft, clean towel and verify that it is working properly by selecting Selftest from the pump's Utilities menu. If you believe that water has entered your pump or you observe any other possible pump malfunction, please check your blood glucose, treat high blood glucose (if necessary) with an injection and contact our 24 Hour HelpLine at 1 800 646 4633 for further assistance. Symptoms of high blood glucose include fatigue, excessive thirst and nausea. Always contact your healthcare professional if you experience excessively high or low blood glucose levels, or if you have any questions about your care. Electrostatic Discharge Although your Paradigm pump is designed to be unaffected by typical levels of electrostatic discharge (ESD), very high levels of ESD can result in a reset of the pump's software with an associated pump error alarm. In most cases, exposure to high levels of ESD will trigger the pump's A-13 alarm although, under certain circumstances, high level ESD exposure can cause A-44, Bolus Stopped or Max Delivery alarms. High levels of ESD are more likely in situations where the relative humidity is very low, such as inside a heated building during the winter in areas where it is cold outside. If your pump experiences an A-13 or other error alarm, press the ESC and ACT buttons to clear the alarm. If you are unable to clear the alarm by pressing ESC and ACT, you may need to remove and replace the pump's battery to clear the alarm. After clearing the alarm, you should always verify that your pump is set to the correct date and time and that all other settings (basal rate, max basal and bolus limits, etc.) are programmed to the desired values, since the software reset could erase your previously programmed settings. Please see the Alarms and alerts chapter of this User Guide for more details regarding what to do if your pump displays an error alarm or other alert message. Please contact our 24 Hour HelpLine at 1 800 646 4633 to report any error alarms or other problems that occur with your pump. Warranty Medtronic Diabetes warrants the Medtronic MiniMed Insulin Pump against defects in materials and workmanship for a period of 4 years from the date of purchase. During the warranty period, Medtronic Diabetes will, at its discretion, either repair or replace (with a new or recertified pump, at Medtronic Diabetes’ discretion) any defective pump or motor, subject to the conditions and exclusions stated herein.