Manaia Primary Health Organisation P O Box 1878 Whangarei 0140 Phone: (09) 438 1015 Fax: (09) 438 3210
Abuse Prevention Whakamana Whānau Project Directory of selected health and social sector support services for Whangarei and Dargaville/Kaipara Districts
Issued January 2015
For comments or corrections
Ph.: 09 4381015 fax 09 438 3210
Contents ...... 1 Other Agency listing websites ...... 3 Helplines for victims of Family Violence or other Crimes ...... 3 Interpreter Services ...... 4 Main Agencies for Family Violence ...... 5 Support Agencies and Resources for Family Violence including Children ...... 8 Counsellors who support victims ...... 8 Services for Adult Perpetrators of Family Violence ...... 8 Social Support Agencies ...... 9 Young People & their Parents/Caregivers ...... 12 Telephone Help lines & Web Resources ...... 12 Youth Focused Services – Whangarei ...... 13 Male Specific Supports ...... 14 Sexual Assault Services ...... 15 Counsellors or Psychologists for Women and children ...... 16 Support for Male Survivors of Sexual Assault ...... 17 Treatment Services for Perpetrators or those at risk of committing sexual violence...... 17 Parenting/Caregiver Education ...... 18 Legal/ Budgeting/ Food & Clothing/Housing ...... 18 Legal Advice ...... 19 Budgeting/ Practical Needs ...... 19 Emergency Housing ...... 20 Migrant Services ...... 21 Gay, Lesbian, Bi-Sexual, Transgender, Intersex (GLBTI) ...... 21 Services for Older Persons ...... 23 Mental Health Services ...... 23 Addiction Services ...... 25 Disabilities Support Services (including Caregiver Support) ...... 27 Other Health Conditions Supports ...... 30 Tikanga Māori Services - List ...... 32 Resource Directory Index ...... 33
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Other Agency listing websites Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Citizens Advice Provides information face to face or by phone. Ph. 09 438 8046 Fax 09 430 0443 Bureau (CAB) Also has a website providing extensive Call free 0800 367222 information on a variety of topics. 71 Bank Street, Whangarei 0110 Mon-Fri 9am-4.30pm P O Box 15, Whangarei, 0140 Updates local contacts regularly Email: [email protected] Web: www.cab.org.nz 2CU Community Nationwide Website that can be filtered by www.2cu.co.nz Directory locality and support required. Contains agencies and individual supports Health Point Health related National website regarding http://www.healthpoint.co.nz health providers, referral expectations, services offered and common treatments. A lot of information available to the public and is most likely to be up to date. MSD community Nationwide website which can be filtered by www.familyservices.govt.nz/-directory directory website locality and support required. Whangarei Provides information about services available www.whangarei.co.nz/d_Community_Servic Community including community groups. es.cfm?Scope=District&WPID=359 Services Listing
Helplines for victims of Family Violence or other Crimes Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Online Ministry of Justice Help line provides Toll Free 0800 650 654 Victims of Crime information to people who are victims of 9:00am – 11:00pm seven days Information Line crime about their rights and support services. http://www.victimsinfo.govt.nz Family Violence Provides self help information and connects 0800 456 450 Information Line people to services if appropriate. Hours 9 am – 11pm seven days Ministry of Social Development. www.areyouok.org.nz Kaipara Abuse We are a group of concerned people in the 09 439 7009 Prevention Inc community who aim to: - Raise awareness of 09 439 7332 (fax) the issue of abuse in the communities - www.kaipara.weebly.com Support those who provide services in this [email protected] (Email) area - Provide a basis for advocacy outside the Address: 2 Station Road, Dargaville District - Provide education & support to encourage positive growth within our community Family Court 0800 268 787 The Family Court can be used to make a Dargaville www.justice.govt.nz number of Orders to resolve disputes about Address: 45 Hokianga Road, Dargaville children when:
There’s a dispute about who looks after the children and when (day-to- day care) or when parents and others 3
see the children (contact). These are called Parenting Orders. There’s a dispute between guardians (that is, natural parents or court- appointed guardians) about other important matters about how children will be raised: where they will live, where they go to school, medical treatment (other than routine medical matters), what their culture, language and religion will be and any changes to their name. These are known as guardianship issues. You want your private agreement made into a Court Order so the Family Court can make sure it’s followed. This is called a Consent Order. You need the Family Court to take immediate action, such as preventing your children from being taken overseas without your permission. In these cases the Family Court can make an Interim Order. When a court makes an Order it must be followed by everyone who is included in the Order. If the other person is not following a Court Order you can apply to the Family Court to have it enforced.
Interpreter Services Agency Type of Help Given/Provider Focus How to Use Agency/Contact details LANGUAGE LINE Language Line is available from Monday to Ph. 0800 656656 for enquiries. Friday 9am - 6pm and Saturday 9am - 2pm Organisations can set up dedicated # Costs may be involved www.languageline.govt.nz Citizens Advice Language Link is a telephone service run by 0800 78 88 77 Not all languages available Bureau Language CAB based in Auckland with 24 languages. at all times. See www.cab.org.nz Link ISign Arranges interpreters to enable Deaf people 0800 934 683 (0800 WE INTERPRET) to ‘communicate with confidence’. 09 820 5176 Fax 09 625 5038, 0800 438 474 GP visits should be paid by Ministry of Health. E Mail: [email protected] Make a booking through www.isign.co.nz
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Main Agencies for Family Violence Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Te Puna o Te Free and confidential services include Refuges prefer women to make contact Aroha. -24 hour crisis line for information, advice and themselves. Patient/client could call from support to women and children including practice or referral made while patient Māori access to crisis accommodation (criteria present with their permission. Womens Refuge applies). -Support women in their own choices to leave They will endeavour to come to Practice/client or stay in their relationships, and assist in in any emergency where there are safety developing safety and support plans. concerns for woman and she has given -Work with whānau, including the partner, in consent the community to assist them to make positive changes in their lives. 24 Hour Crisis Line. -Support women with applications for orders National Toll-free Number -Provide MOJ approved domestic violence 0800 REFUGE or 0800 733843. education programmes for women and a programme for tamariki who are experiencing Or 09 437 2127 or 09 438 0940 family violence. -Provide Family Violence awareness training in Email: [email protected] the community. -Attend weekly Family violence meetings with Website: www.womensrefuge.org.nz the Police and follow up Incident reports Tryphina House Free and confidential services include Refuges prefer women to make contact Women’s Refuge -24 hour crisis line for information, advice and themselves. Patient/client could call from support to women and children including practice or referral made while patient access to crisis accommodation (criteria present with their permission. General applies). -Work in the community with women and They will endeavour to come to Practice/client children to identify and reduce risks, referral in any emergency where there are safety and support for housing, assisting with concerns for woman and she has given obtaining orders. consent -Home visits and support in community, including rural areas. 24 Hour Crisis Line. -Advocacy and support with agencies and 0800 REFUGE 0800 733843. (Toll free) obtaining required services and practical help. Or 09 437 6576 -Provide MOJ approved domestic violence Email: [email protected] education programmes for victims of family [email protected] violence. (protected and non-protected Website: www.womensrefuge.org.nz persons). Includes childcare and transport where required. -Provide Family Violence awareness training. -Attend weekly Family violence meetings with the Police and follow up Incident reports.
Maori Women’s Approved Family Violence Provider 09) 439 8251 Welfare League 027 459 4358 (Dargaville) Address: 6 First Street, Dargaville
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Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Police Child Protection: report to police if: For advice regarding Family Violence and -The child has been severely abused. Care and Protection -There is an immediate danger of death or Family Violence advice contact: harm. -Abuse has occurred and is likely to escalate or Whangarei & Kaipara area: reoccur. Sergeant Selina Gordon- -The children is/are home alone [email protected] -There is immediate risk to the child, or the environment to which the child is returning is Mid & Far North area: unsafe Sergeant Glenn Taplin- -If your safety is compromised. [email protected] Senior Sergeant Maria Nordstrom (Northland Intimate Partner Violence: Police are keen to District Manager)- support women who have experienced [email protected] violence and can offer a range of support. Child Protection advice contact: If you have a critical incident or need advice outside normal hours contact the Whangarei Whangarei & Kaipara area: Station on 09 430 4500 and advise of Detective Sergeant Chris Rumen- circumstances. [email protected] Detective Sergeant Dave Hamilton- [email protected]
Mid North area: Detective Sergeant Mike Plant- [email protected] Far North area: Detective Sergeant Mark Dalzell- [email protected] Detective Senior Sergeant John Miller (Northland District Manager) – [email protected]
Child, Youth and Child Protection: Report to CYF if, Notifications or consultations Family (CYFS) Injuries which seem suspicious, or are clearly 0508 Family; 0508346459. the result of physical abuse. Business hours 8:00 to 17:00 Interaction between the child and 24 hour emergency service only on weekends parent/caregiver seems threatening or after 17:00 until 8:00 on weekdays aggressive. Child states that they are fearful of parent/s, Email form to [email protected] caregivers/s or have been hurt by parent/s, if email not available fax number caregiver/s. 09 914 1211 can be used If multiple risk indicators exist, e.g. partner abuse in relationship, alcohol/drug use of caregivers, and caregiver’s avoidance of Health Agency. Victim Support Free 24 hour support for people affected by Ph. 09 430 4559 crime or trauma and provides referrals to Toll Free (0800) 842 846 (0800victim) 6
Manaaki Tangata counselling. Whangarei office c/- Whangarei Police Station Crisis Support, Advocacy, and advice on rights. Lower Cameron Street. All Will provide support and advocacy to male Private Bag 9016 victims of family violence. Whangarei Mail Centre Can provide emergency grants and financial Whangarei 0148. assistance to help deal with or recover from http://www.victimsupport.org.nz the experience. SOS (Support of Service is available Monday to Friday (9am to 09) 439 6070 Sexually Abused, 3pm) Sosomaxnet.co.nz Dargaville & Provide support, advocacy, crisis and family Address: 158a Victoria Street, Dargaville Districts Inc) therapy counselling, emergency housing to survivors of sexual abuse and domestic violence. Education prevention programs for the community and clients are also provided. Man Alive Man Alive is a non-profit, secular, political Whangarei Office: (Dargaville) organisation offering a broad range of 09 459 7930 counselling services and programmes. Our 0800 TANE ORA or 0800 826 367 goal is to support men and boys of all ages Address: to gain understanding and strength in Level 3 69 Bank Street their relationships with partners, children, Whangarei family and friends. Dargaville, Kaikohe, Kaitaia and Kawakawa Run by men for men, Man Alive's team is Venues: dedicated to working with men in please contact our Whangarei Office straightforward and practical ways. for appointments. The Man Alive Charitable Trust is based in 09 459 79 30 Waitakere City. However the service and programmes are offered throughout Northland.
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Support Agencies and Resources for Family Violence including Children
Counsellors who support victims * denotes Packages of Care Provider Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Penny Mashlan* Family Court Registered Ph. 09 438 9615 027 281 0216 Counsellor 69 Bank Street, Whangarei Anneke Muijlwijk* Individual or small group sessions (3) for Ph. 09 438 1525 027 443 4484 Counsellor children or YP 4-17 years, providing support [email protected] and education. Can self refer but need to The Studio @ Karaka Cottage Project Karaka have a protection order in place to access 7 Cooke St, Whangarei For adults, empower, build self esteem, and build support and planning. Carol Tolley* Bream Bay on Tuesdays only Ph. 09 437 6397 (Anglican Care Trust # who Counsellor will contact Carol Tolley)
Services for Adult Perpetrators of Family Violence Agency Type of Help Given/Provider Focus How to Use Agency/Contact details David Flaws Provides individual tailored programme for Ph. 09 4340225 or 027 293 9121 Counsellor men of all ethnicities and is modified [email protected] according to the cultural needs of each participant. Fees are payable if subsidies not available. Man Alive Provision of living without violence courses. Ph. 0800 TANE ORA (0800 826367) Tane Ora General group programmes. Ph. 09 459 7930 (Whangarei office) Te Ara Taumata Ora courses are delivered in 5 Norfolk street, Whangarei culturally appropriate ways. One to one [email protected] counselling available. Some capacity for self www.manalive.org.nz referrals but fees may be payable.
This service is also available in the Dargaville/Kaipara region. Relationships Provide Individual rehabilitation programme Ph. 09 437 0712, Fax 09 437 5398 Aoteaora for men and women. Call free 0800 735283 Fees are payable if subsidies not available. 1 Deveron Street Regent 0112 Monday-Tuesday 9:00am-5:00pm, Wednesday 9:00am to 7:00pm [email protected] www.relationshipsaotearoa.org.nz
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Social Support Agencies Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Child Helpline Can E mail a query (not immediate or phone) Ph. 0800 376633 tollfree Trust Kids 8-12 and Kids 13 +. Links/ advice re http://www.childhelpline.org.nz bullying etc Kidsline Trained counsellors called Kidsline Buddies. Call free 0800 kidsline (0800 54 37 54) Available 4pm – 6 pm weekdays http://www.kidsline.org.nz/ Lifeline Free, Confidential 24/7counselling service. Ph. 09 437 5055 Local Tollfree helpline Can arrange face to face counselling. 0800 543354. Includes a suicide crisis helpline 0508 Tautoko 09 4370658 – Office 0508 828 865 Adoption Services Provides information and facilities on all Ph. Adoptions Officer 09 9835009 (Child, Youth & aspects of adoption including working with Level 2 Walton Plaza 3-5 Albert Street, Family Service) birth parents, adoptive applicants, adult Whangarei adoptees and their families Anglican Care Qualified counsellors offer counselling support Ph. 09 437 6397 for appointments Centre to adults and children. Check cost on enquiry. Fax 437 6304 Te Whare Oranga Whangarei - open weekdays 9am-5pm with 1B Deveron Street. P O Box 5077, Whangarei some late appointments by arrangement. 0140. www.whgcare.org.nz Have counsellors in Dargaville (Tuesday & Thursday), Waipu (Wednesday) and Ruakaka (Tuesday). Free Budget Advice service plus Seniors Community Worker for 65+. Barnardos Footsteps to Feeling Safe, for children 5-14 Ph. 09 438 2954 who have been exposed to family violence. P O Box 1832, Whangarei, 0140 Free confidential, home-based support service for families to make changes in their lives. http://www.barnardos.org.nz Short term respite care. Supervision of contact visits or changeover between parents. Fees may apply. Bream Bay Focus on the Ruakaka/Bream Bay rohe Ph. 09 432 7197 Community Budgeting and community services, family Takutai Pl, Ruakaka 0116 Support Trust violence intervention and family centred PO Box 165, Ruakaka, 0151 RUAKAKA services. Family Start Free child-centred, family-focused, home- Ph. 09 430 3814 Fax 09 430 2385 Ngāti Hine Health based, early intervention program. The Co-ordinator, Family Start, P O Box 1127, Trust Eligibility: From second trimester in Pregnancy Whangarei to 12 months of age. Can remain with the http://www.familyservices.govt.nz/working- service 1-5 years. Self or agency referral. with-us/programmes-services/early- intervention/new-family-start/index.html Family Works Strength based counselling and social work Self or agency referral. Northern and support for children up to 17 years and Ph. 09 437 6729 Fax 09 437 6759 their families. Focus on Parenting strategies, 16 Mair Street, Whangarei family violence and other forms of abuse, P O Box 8092 Kensington, Whangarei 0145. family relationship issues, communication [email protected] skills, confidence and self-esteem, www.familyworks.org.nz problematic behaviours, grief and loss and advocacy. Fees payable. 9
Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Grandparents Support for children and their kin carers to Ph. 09 435 0044 Raising maximise well-being. Informal monthly Freephone 0800 472637 Grandchildren support group. Janet Puriri - Local Coordinator http://www.raisinggrandchildren.org.nz/ Jigsaw North Provide individual, couple and family therapy, Ph. 09 4388852 individual counselling, parenting education, 25 Otaika Road, P O 5012 Regent anger change for mothers. E Mail [email protected] Fees may be payable. Referral form available from Self or agency referral www.jigsawnorth.org.nz Māori Women’s Whānau Toko hān Ora - home based Ph. 09 4356841 Welfare League parenting support and other practical support Unit d & e 412 Kamo Road, Whangarei for Māori Whānau with children aged 0-5. E Mail [email protected] Agency and self referrals. Stand Children’s Provides assessment for and provision for Ph. 09 437 9050 Fax 09 437 9059 Services, Tu Maia residential care for children 5-12 and follow [email protected] Whanau up support to them and their families with a 436 Maunu Road, Maunu. view to ongoing improvement in health development and well-being. For referral form Monday to Friday - 8.30am – 5.00pm http://www.standforchildren.org.nz
STAND also provides the services of Social Workers in Schools, this service is provided in the Kaipara/Dargaville region. The vision of the Social Workers in Schools service is to “enhance life outcomes for children whose social and family circumstances place at risk their chances of achieving good education, social and health outcomes.”
Miriam Centre Intensive intervention for children and Ph. 09 437 6010 (24 hour crisis line) Child, Family & families experiencing violent behaviours. Fax 09 437 6672 Individual therapy Violence intervention, risk assessment, 22 Mill Road, Whangarei for Abuse & counselling and therapy, individual, couple, Hours 9am-6pm Trauma family and group. Multi-systemic intervention for CYP exhibiting violence and aggression. Free service Focus on primary as well as secondary intervention/prevention. Ngāti Hau Health Drop in support and referral support. Broker Ph. 4370833 [email protected] and Social Services across services. Cultural approach to wellness. 573 Kamo road, Kamo Open door policy, 8.30-4.30 pm http://www.naumaiplace.com Ngāti Hine Health A mentoring service to young families. Ph. 09 430 3814 Fax: 09 430 2385 Trust Older volunteer mentors are matched with Whānau Whanui Sages young families to provide practical support 5 Walton Street Sages and encouragement and share skills and life P O Box 1127, Whangarei experiences Ngati Hine Health Free service advocates for whānau to assist Ph. 09 430 3814 Fax 09 430 2385 Trust them to access all the appropriate social The Coordinator, Kaitoko Whānau, Kaitoko Whānau services and to increase the social, 5 Walton Street educational and employment opportunities P O Box 1127, Whangarei 10
Agency Type of Help Given/Provider Focus How to Use Agency/Contact details for them. Hours 9.00am -4.00pm weekdays. Otangarei Trust Families and individual crisis intervention and Ph. 09 437 0908 Whānau Team referrals, advocacy. Budgeting and workshop 165 William Jones Drive, P O Box 8027, facilitation on Family Violence. Oranga Whangarei, 0145. [email protected] w hānau promoting cultural connectivity and www.otangarei.com supporting whānau support. One Double Five Drop in, whānau support, specialise in Ph. 09 437 0185 Fax 09 437 5696 Community House community development activities. 155 Kamo Road, Whangarei Monday to Thursday 9:00am-4:00pm [email protected] Friday 9:00am – 2:00pm www.whare.org.nz Community law clinics on Tuesday 9.30 – 12 Law Centre Ph. 09 437 7535 drop in. Other services 9-4 Monday – Thursday. Prisoners Aid and To provide material assistance, friendship and Ph. 09 6300862 Rehabilitation support for prisoners, ex prisoners and their Email [email protected] Society families. Need to contact through Auckland http://www.pars.co.nz/ Relationships Provide counselling support to people who are Ph.: 09 437 0712 Fax 09 437 5398 Aotearoa affected by violence to, recover and create a Call free 0800 735283 life free from violence. Monday-Tuesday 9:00am-5:00pm Provide couple counselling to help resolve Wednesday9:00am to 7:00pm issues before the point of separation or 1 Deveron Street, Regent, Whangarei 0112 divorce or to resolve issues regarding [email protected] children at the point of separation. www.relationshipsaotearoa.org.nz Strengthening Process to facilitate better coordinated Ph. 09 437 6729 or 027 299 4172 Families services between agencies to provide support Fax 09 437 6759 to families. There must be at least one child Coordinator: Maria Baker under 17 years of age, the family is not 16 Mair Street, Whangarei currently involved with Child, Youth and For referral form contact administration Family, there is at least one agency involved [email protected] and the family has given consent. or phone above #
This service is also provided in the Dargaville/Kaipara Coordinator: Kaipara/Dargaville region. Bethne Smith Ph: 09 439 7336 Mobile: 027 279 8191 Address: PO Box 112, Dargaville [email protected] Te Kauhanga Nui Counselling, psychotherapy and family Agency or Self Referral Aa Iwi Trust therapy. Individual, couples, families and Phone/Fax 09 435 5039 groups. Awhi whānau programme in the Email: [email protected] home environment. Services for Mature 433 Kamo Road, Kamo people including elder abuse. Te Uri o Hau Free home based information, referral and Self or agency referral Tangata support service to individuals and w hānau in Ph. 459 7001 or Fax 459 7007 Development Ltd the Whangarei and Kaipara area. Can provide 110 Bank Street, Whangarei. support in housing. Family Violence support. P O Box 657, Whangarei, 0140 www.uriohau.com Kaipara SAGES A mentoring service to young families. Ph: 09 439 7332 Older volunteer mentors are matched with Address: 2 Station Road, Dargaville
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Agency Type of Help Given/Provider Focus How to Use Agency/Contact details young families to provide practical support Coordinator: Simone Matthews and encouragement and share skills and life experiences. SKIP SKIP's aim is that all children in New Zealand This service is available throughout Northland are safe and nurtured, and grow into happy, including Dargaville and Whangarei. capable adults. We do this by developing the Phone: 04 916 3922 capability of communities to support parents Email: [email protected] to build positive relationships with their children
Young People & their Parents/Caregivers
Telephone Help lines & Web Resources Agency Type of Help Given/Provider Focus How to use Agency/Contact details gr8mates Website for teenagers supporting friends who Content from Auckland Sexual Abuse Help. Great Mates. have had an unwanted sexual experience. http://www.gr8mates.org.nz Netsafe Website and phone contact on how to Ph. 0508 Netsafe 0508 638 723 manage text bullying www.netsafe.org.nz Skylight Provides support for those facing tough www.skylight.org.nz situations including grief to build resilience. Site provides helpful resources for all ages Teen Tools Tauranga based Website for parents and http://www.teentools.co.nz teenagers. Useful links to other information. The Whānau Pack Offers advice, support and parenting tips for http://www.waikatodhb.govt.nz/page/pagei Waikato DHB dealing with real issues affecting rangatahi. d/2145839767/Health%20Promotion#2 Family Planning Information on sex, life and relationships, is www.familyplanning.org.nz designed for children & young people from Free phone 0800 372546 (Northland) or 438 age 12. 1986 Whakamana Website with information for young people Ph. 432 7197 Tangata about eliminating violence. Respect All People www.respect.org.nz (RAP). See Bream Bay Community Support Sue Rudman at the Bream Bay Community Trust. Sue Rudman Support Trust is Northland contact. ‘What’s Up’ Free telephone counselling service for Ph. 0800 942 8787 Helpline children and young people 5-18 0800 WHAT’S UP (Barnardos) 1 pm – 11 pm, 7 days. http://www.whatsup.co.nz Youthline Free 24 hour phone counselling service. Ph. 0800 37 66 33 www.youthline.co.nz Email: [email protected]
Youth Law Provides information in regard to legal Ph. 0800 884 529, 0800 UTHLAW matters for Under 25 year olds. Web: http://www.youthlaw.co.nz Monday to Friday 10am – 4 pm Careers New Website, online chat and freephone, providing www.careers.govt.nz Zealand mana information and advice on work and learning Chat online to get free and independent rapuara in New Zealand. advice to help with your career planning. aotearoa Or Freephone 0800 222 733 to speak to an 12
Agency Type of Help Given/Provider Focus How to use Agency/Contact details adviser. Email [email protected] Facebook https://www.facebook.com/careersnz Twitter https://twitter.com/careersnz YouTube https://www.youtube.com/user/careersnz
Youth Focused Services – Whangarei Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Alateen Alateen is for young people who have been Ph. 09 4302211 or 438 7999 for Al-Anon affected by someone else’s drinking Whangarei http://www.al-anon.org.nz/alateen Careers New Helping you make smart decisions about work 0800 222733 Zealand mana and learning in New Zealand. www.careers.govt.nz rapuara aotearoa Local career consultants run professional development workshops for people who work with young people. DHB Te Roopu Child and Adolescent Mental Health and Ph. 430 4101 x 8320 Kimiora Addiction Service. Referrals from agencies. Fax: 09 470 0083 Also from Families and can self refer. http://www.healthpoint.co.nz/default,12734 0.sm Rubicon Youth drug and alcohol issues, Counsellors Ph. 438 2340, 021 434 773 Youth alcohol & available. Monday-Friday 9:00am – 4:00pm 13 Rust Avenue, Whangarei Drug support Jenny Gibbs, Manager Te Ora Hou Youth and Whānau Support includes, Ph. 09 438 5556 Fax 09 4385576 Northland Inc outdoor adventure-based learning 59 Raumanga Valley Road, P O Box 1136, programme, Youth transition service . Whangarei Support for Teen Parents including Manager: [email protected] Teen Parent intensive case workers who help Reception: [email protected] the most vulnerable teen parents stay in education and prepare for future employment. Includes schooling opportunities and a crèche. Parenting support for teen fathers. The Pulse One Services include: Early Years Services Hub; Ph. 09 4380004 Stop Shop Nga Ara Tonui (job Mentor); Counsellors 13 Whaka Street Meeting rooms; Community Swimming Pool Raumanga: Whangarei (summer). Heartlands Coordinator [email protected]
Salvation Army Dare to Move, Youth Programme for 16-18 Ph. 09 438 4470, 0800 43 7587 Employment Plus year olds. Build fitness, well-being and self- 12 Kaka Street, Whangarei Youth Programme esteem and identify work and training P O Box 1524, Whangarei 0140 opportunities including work experience. Youth Service Support for 15-17 year olds to access training, Whangarei: employment and other services. 21 Keyte Street Their web page has lists of youth relevant Whangarei services. 09 437 0813
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Agency Type of Help Given/Provider Focus How to Use Agency/Contact details 0800 219 6884
Dargaville: Hokianga Street Dargaville 09 439 4148 0800 327 497
Male Specific Supports Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Bream Bay Trust Men’s support group to address issues Ph. 09 432 7197 [email protected] Essentially Men/ Weekend workshops for men, focus on Ph. 09 376 2386 Men Being Real support, community and respect for women. [email protected] http://www.essentiallymen.net/ www.facebook.com/menbeingreal Menz Issues Website with news and discussions about http://menz.org.nz/ men’s experiences including law, fatherhood, health, gender politics. Union of Fathers Separation advice and Support Ph. 07 928 4323 and leave message or E Mail through the website. http://uof.org.nz/
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Sexual Assault Services Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Better Blokes A charity that supports men and children www.betterblokes.org.nz who have experienced childhood sexual For information phone David Passell on trauma. 021 174 9252 or 09 889 2553. Email him on [email protected] gr8mates Website for teenagers supporting friends who http://www.gr8mates.org.nz Great Mates. have had an unwanted sexual experience. Content from Auckland Sexual Abuse Help. Miriam Centre Offers assessment, counselling, therapeutic Ph. 09 437 6010 (24 hours, crisis cover services wrap around intervention, post response to answer phone after hours ) trauma. For victims and offenders of violence Fax 09 437 6672 and abuse. But also for children, adults and 22 Mill Road, Whangarei families. 9:00am – 6:00pm weekdays Paediatric & Provides Health care for children and young Ph.: 09 438 1018, 021 345 758 Adolescent sexual people (0-17) following a disclosure of historic Fax: 438 1019 abuse service. sexual abuse or recent sexual assault. Monday to Friday 8:00-4.30pm NDHB – The Villa Provide appropriate clinical follow up services After hours only for forensic examinations including medical and forensic services. following sexual assault/abuse contact Raise awareness and support actions to Whangarei Hospital telephonist 09 430 4100 prevent and protect children from sexual and ask for on call Paediatrician abuse including consultation on childhood The Villa, 19 Norfolk Street, Whangarei. sexual behaviours. Child Protection Service, Private Bag 9742, Whangarei, 0148 http://www.healthpoint.co.nz/specialists/ot her/northland-dhb-child-protection-family- violence/paediatric-and-adolescent-sexual- abuse-service/ Rape Crisis -Provides 24 hour crisis support for survivors Ph. 09 438 6221 (24 hour crisis line) of rape. Fax 09 5486779 Women Only -Works with family to help support child 114A Roberts Street, Whangarei survivors. P O Box 913, Whangarei -Provides referral information [email protected] -Referral service for male survivors of rape http://www.rapecrisisnz.org.nz/ and sexual violence. Sexual Health Sexual Assault Assessment and Treatment Adult Sexual Assault Services Mon – Fri 9am – Service Service (SAATS) 4pm 123 Clinic, DHB Medical, physiological and social care for all Non forensic victims. 123 Clinic Access to forensic services if referral within 17 Norfolk Street (Cnr Grey & Norfolk Streets) appropriate timeframe Whangarei 0112 Referral is recommended if within 20 days of (09) 438 6123 assault for follow up support. Forensic / Acute 24 hr. Service (for 17 yrs. and over) DSAC Doctor on call: Phone Hospital Switch on: 09 4304100 15
Child & Adolescent Sexual Assault Services Mon – Fri 9am – 4pm Historic The Villa 19 Norfolk Street Whangarei 0112 (09) 4381018 Forensic / Acute 24 hr. Service (up to 17yrs) DSAC Paed / Doctor on call: Phone Hospital Switch on: 09 4304100 http://www.healthpoint.co.nz/default,15513 3.sm
Counsellors or Psychologists for Women and children + denotes ACC Accredited – from list provided by Rape Crisis – March 2012. * denotes Packages of Care Provider Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Robyn Bigelow+ Psychotherapist- (Sexual Abuse) Adolescents, Ph. 027 477 6116 adults, families, trauma, depression, anxiety [email protected] management Karaka Cottage, 7 Cook Street, Whangarei Linda Boyd +* Counsellor, Sexual Assault – 14+ Ph. 09 430 8015 027 245 4613 [email protected] Tanya Goosen+ Psychologist, Sexual abuse, physical injury and Ph. 021 125 1153 mental trauma Susan Howden+* Counsellor (Sexual Abuse) Ph. 027 214 7555 Works at Miriam Centre but these details [email protected] provide direct access. Dee Jones Counsellor Ph. 09 430 0084 / 021 210 4543 [email protected] Kamo Counselling (Opposite Kamo Library) 446 Kamo Road, Kamo
Jeannette Margo trained counsellor. Specializes in Ph. 09 437 7393 Keukelaar+ relationship communication counselling and [email protected] also works with individuals.
Anthea Randell+ Counsellor (Sexual Abuse) Ph. 027 459 3192 Adult and adolescent women who have experienced rape or child sexual abuse Beverley Thomas+ Counsellor (Sexual Abuse) Ph. 09 406 2088 027 429 6100 Women, depression, abuse issues. She is living [email protected] in Coopers Beach in the Far North and comes under Te Tai Tokerau PHO. Helen Torr+* Counsellor (Sexual Abuse) Ph. 027 493 5417 Works with clients with depression and [email protected] anxiety, anger, as well as sexual abuse for which she is ACC accredited. Usually works 16
with women and is available to work with children. Anneke Muijlwijk Counsellor (Sexual Abuse) Ph. 09 438 1525 027 443 4484 From Age 4+ [email protected] All situations including sexual abuse. The Studio @ Karaka Cottage 7 Cooke St, Whangarei
Support for Male Survivors of Sexual Assault See also Miriam Centre & Sexual Health Clinic above. + denotes ACC Accredited * denotes Packages of Care Provider Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Linda Boyd +* Counsellor, Sexual Assault – 14+ Ph. 09 430 8015 027 245 4613 [email protected] Male Survivors of Provides support groups and events to assist Ph. 021 356 400 Sexual Abuse Trust in healing for male survivors. [email protected] (MSSAT) Although response may not be immediate any Contact David Passell, Manager/Coordinator call of E Mail contact will be followed up. 39 Longburn Road, Henderson, Auckland, Closest office in Auckland. Support groups 0160 held in Whangarei www.survivor.org.nz Helen Torr+* Counsellor Ph. 027 493 5417 Works with clients with depression and [email protected] anxiety, anger, as well as sexual abuse for which she is ACC accredited. Available to work with men. Paul Willoughby* Sexual Assault/Abuse. Adolescent Men, Adult Ph. 021 298 6021 Men. Not ACC accredited. Works with [email protected] individuals as well as couples. Mainly helps with anxiety and depression. Robyn Bigelow+ Psychotherapist- (Sexual Abuse) Adolescents, Ph. 027 477 6116 adults, families, trauma, depression, anxiety [email protected] management Karaka Cottage, 7 Cook Street, Whangarei
Treatment Services for Perpetrators or those at risk of committing sexual violence Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Miriam Centre Sexual Offender Treatment Ph. 09 437 6010 Fax 09 437 6672 (Individual and Family) 22 Mill Road, Whangarei SAFE Network Offers a specialised clinical service for people All enquiries to 09 377 9898 Auckland who engage in sexually harmful behaviour. Website provides detailed information about Sexual Treatment services for Adults, Young People services and referral procedures. assault/abuse 13-17, and Early Intervention 5-12. [email protected] Northland clients access services in Auckland. www.safenetwork.org.nz SAFE NETWORK Provides specialist clinical treatment services SAFE Network Kaitaia for both males and females who display Inc. concerning and harmful sexual behaviour PO Box 594 under the following clinical pathways: 7 Melba Street, Kaitaia 0410 Early Intervention (children aged 5 -12 Phone (09) 408 1991 ext. 2 years). Fax (09) 408 1997 17
Youth (13 -17 years) – there are Email [email protected] services for girls and boys including Website - www.safenetwork.org.nz those who have been involved in
technology based concerning and Covers Te Tai Tokerau Rohe. harmful sexual behaviour. Adults – Over 17 years. Internet –those who have accessed, traded or produced child sexual abuse material or who have engaged or communicated with children and young people on line in a sexual context (grooming)
Parenting/Caregiver Education Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Barnardos Hippy (Home interaction programme for Ph. 09 430 2242 Parents and Youngsters) 3.5-4.5 years of age. 027 2120377 Aim is to develop skills for school readiness. Coordinator Hayley Browne Fortnightly home visits and group meetings to [email protected] learn skills to encourage child’s learning. http://www.barnardos.org.nz Hippy office situated at The Pulse. Family Works Parenting through Separation is a Ph. 09 437 6729 Whangarei FREE small group programme, for parents who [email protected] have recently separated. 16 Mair Street, Regent, Whangarei Strengthening Step-Families for couples, to Self or agency referral. help them build stronger relationships and Fees may apply communicate well. https://northern.familyworks.org.nz Footsteps Provides support to informal home carers (eg Ph. 0800 footsteps 0800 366 878 Poutama Nanny, other relative, friend, in-home Casey Brownlee, Northland educators) of children 0-5 to enrich learning Ph. 027 366 8511, and development in the crucial early years. [email protected] Free service, funded by MOE. Regular visits by www.footsteps.co.nz ECE qualified staff. Jigsaw North Providing individual counselling, family Self or agency referral work/therapy, specialized play therapy for Ph. 09 4388852 children, parenting education and family 25 Otaika Road, P O 5012 Regent support with qualified social workers. [email protected] Free for families with children 16 years of www.jigsawnorth.org.nz age. Call or come in to make an appointment. Incredible Years Incredible Years - programme for parents of Ph. 09 4368909. (Ministry of children aged 3-8, which helps parents to Various providers and locations may vary. Education) develop approaches to use at home with To find out who the providers are contact problem behaviours, such as aggressiveness, Eileen Turner, Regional Incredible Years ongoing tantrums and acting out behaviour. Coordinator, Ministry of Education. 14-15 group sessions Parents Centre Childbirth education and advocacy. Ph. 09 438 3003 Parent support services. PO Box 1730
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Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Parenting education to 2 years. Whangarei [email protected] www.parentscentre.org.nz Parents as First Home visits by educator to provide 1) Plunket PAFT Teachers (PAFT) information on child development in the first Ph. 09 438 2152 2 different years and how to foster early learning. O27 2244542 Cheryl Smith providers Referral when baby under 4 months or Ante- P O Box 1753, Whangarei natal. Can link with other services. 2) He Puna Marama Trust Ph. 09 4388422 P O Box 6020, Otaika Plunket Provides free a range of age specific parenting Ph. 09 438 2508 or 027 223 2635 Parenting courses in a group situation. For [email protected] Education parents/caregivers either expecting or with Plunket Family Centre children up to 4 years. 33 King Street Topic specific workshops available such as Kensington, Whangarei sleeping, tantrums and going onto solids Legal/ Budgeting/ Food & Clothing/Housing
Legal Advice Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Taitokerau Legal Advice, assistance, information and legal Ph. 437 4535 for all appointments Community Law education. Drop in and evening clinics. 0800 155law (0800 155529) outside Tuesdays 9:30am -12.00pm. Whangarei. Fax 09 439 1751 Night clinic, 5pm-7.30pm. (First in first Email [email protected] service). 155 Kamo Road, Whangarei 0112 P O Box 8134, Kensington, Whangarei, 0145 http://www.whare.org.nz/law.html The Pulse Short interventions and summary legal Advice Appointments through Heartlands – by appointment only. If an emergency Coordinator. Ph.: 09 438 0004. situation an appointment could be made Toll Free 0800THEPULSE 0800 843 785 outside set clinic hours. The Pulse, 13 Whaka Street, Raumanga Daniel Hauraki (Manager) [email protected]
Budgeting/ Practical Needs Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Anglican Care Free Budget advice located at 1b Deveron Ph. 437 6397 for appt Fax 437 6304 Centre street but also other sites. 9:00am – 5:00pm E Mail: [email protected] weekdays. Web: www.whgcare.org.nz New Zealand Red -Free transport to Medical appointments, Ph. 09 438 3120 or 0800 733 276 Cross agency referrals accepted for the most Fax 438 3127, 166 Bank Street, Whangarei vulnerable and through our partner Angel PO Box 1298, Whangarei, 0140 Flight free flights to Auckland and Wellington [email protected] specialist appointment and back if you fit the criteria. -Coordinate the delivery of Meals on Wheels
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Agency Type of Help Given/Provider Focus How to Use Agency/Contact details in Whangarei, Dargaville, Kerikeri and Kaitaia. -Through our service centre a small allowance is given to qualified clients to get items from our shop, for clothes, bedding and some basic kitchen utensils. - Commercial First aid training for work place. - Free first aid for Primary and Intermediate school students and drug and alcohol harm minimisation course (Save a Mate – SAM) for youth and the community.
Salvation Army, Food Bank. Budgeting advice, advocacy and Ph. 09 438 8335 x620, 09 438 9305 Community assistance with food, furniture and clothing is Fax: 09 430 8884 Ministries available from Community Ministries Centre 7 Aubrey Street, Regent, WHANGAREI 0140 [email protected] Whangarei Free budgeting advice to family/whanau and Ph. 09 430 0177 027 266 0906, Budgeting Service individuals by appointment Fax: 09 430 0291 8.30am – 4.30pm weekdays Unit 3, 7 Norfolk Street, Regent Postal address: P O Box 1218, Whangarei 0140 [email protected] www.whangareibudgeting.familybudgeting.o rg.nz
Emergency Housing Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Tai Tokerau Temporary/short term emergency Ph. 09 430 8098 027 430 8098 Emergency accommodation and assistance to 112 Otaika Road, Whangarei. Housing people/families in need including counselling. Manager : Chrissy McLoughlin 10am – 3:00pm weekdays [email protected] Te Kauhanga Nui Provide emergency accommodation, awhi Ph/Fax 09 435 5039 Aa Iwi Trust Whānau programme in the home. Self- Liz Scott, 433 Kamo Road Referral. [email protected]
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Migrant Services Agency Type of Help Given/Provider Focus How to Use Agency/Contact details LANGUAGE LINE Language Line is available from Monday to Ph. 0800 656656 for enquiries. Telephone Friday 9am - 6pm and Saturday 9am - 2pm Organisations need to set up dedicated # interpreting service. www.languageline.govt.nz Migrant Centre Drop in Centre Ph. 430 0571 Whangarei Old Town Hall building Monday to Friday 9am – 2:30pm for all 71 Bank Street migrants and newcomers to Whangarei. Whangarei
WINGS Friendship network where traditions and Ph. 09 430 3221 021 111 6711 Coordinator (Women’s knowledge exchanged, share settlement issues, [email protected] International build connections and provide support to www.wingsnz.org.nz Newcomers Group women and their families Social)
Settlement Support Settlement advice and referral service for new Coordinator – Ellen Altshuler migrants and service providers. Information Ph. 09 470 3056 0800 776 948 seminars and workshops. [email protected] Drop in at Migrant Centre 71 Bank Street or www.wdc.govt.nz/settlementsupport phone for an appointment. English Language Provides English language skills and social Ph. 09 438 2512 Partners Northland support for the effective resettlement of adult 10 Rathbone Street (upstairs) migrants and refugees with small group P O Box 1383, Whangarei sessions in our Centre and one- to-one tuition [email protected] in the learner’s home.
Northland Pacific Assists with language interpreting and support Ph. 09 430 2717 Island Trust Inc. for people from the Pacific Islands. P.O. Box 821, Whangarei 0140 Office hours are Monday, Wednesday and [email protected] Friday 10-12. They will check messages and emails on those days and get back to them. Chinese Lifeline Chinese Lifeline offers counselling to mandarin Ph. 0800 888880 A service of Lifeline and Cantonese speakers. http://www.chineselifeline.org.nz
Shakti Asian National organisation supporting ethnic women 0800 742 584 24-Hours Crisis Line Women’s Centre from Asian, African and middle eastern origin. Ph. 09 6368 512 Check with Tryphina House (09 4376576) first Fax: 09 6369 654 as to how they can immediately assist. 138 Church Street , Onehunga , Auckland PO Box 24417, Royal Oak, Auckland. Email: [email protected] Asian Network Inc Has links to health and other information for http://www.asiannetwork.org.nz Asian immigrants. Asian helpline for Counselling advice for problem gambling in Ph. 0800 862 342 Problem Gambling Mandarin, Cantonese and Korean http://www.pgfnz.org.nz/Home
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Gay, Lesbian, Bi-Sexual, Transgender, Intersex (GLBTI) Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Transgender Offers support and information to transgender Ph. 09-432-2092, 0274-904-553 Support Northland people, their families and friends. Briar Bentley, Northland Regional Coordinator [email protected] Rainbow Youth Auckland based providing support, http://www.rainbowyouth.org.nz information advocacy and education to queer young people and their families. Access provided to You, Me Us booklet on building healthy relationships. OUTline OUTLine is a free, confidential telephone Ph. 0800 OUTLINE (0800 688 5463) counselling service for the Rainbow or (09) 309 3268 Community New Zealand wide. Provide Hours : 6pm - 9 pm 7 days. information, support, and referral to the gay, http://www.outline.org.nz/ lesbian, bisexual, takataapui community and their family and friends. Women’s Refuge Support victims of Intimate Partner Violence Te Puna o Te Aroha for Maori Women in Lesbian relationships. Ph. 09 437 2127 or 09 438 0940 Tryphina House – General Ph.: 09 437 6576 0800 REFUGE 0800 733843. (Toll free) [email protected] Youthline Free 24 hour phone counselling service. Ph. 0800 37 66 33 ‘Positive feedback received from young people www.youthline.co.nz from the GLBTI community that have used this service’.
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Services for Older Persons See also support groups for specific health conditions and disability below Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Age Concern Available for education events about Elder Heather Campbell Aotearoa Abuse and Neglect (EAN). Capacity for Ph. 027 706 705 EANPS support and intervention where there are 75 Cairnfield road, Whangarei concerns about EAN within Whangarei District [email protected] Area. Self, whānau or Agency or GP referral Age Concern Provide advice and support for people over 65 Ph. 09 438 8043 Fax 09 430 3750. Whangarei years. 16 Manse Street, Whangarei [email protected] Alzheimer’s Day and homecare support for people with Ph. 09 4387771 Fax 09 4382974 Society dementia, support for the caregiving spouse 148 Corks Road, Tikipunga, Whangarei. and family, education about the condition and [email protected] help to adjust to challenges, financial and otherwise. Anglican Care Seniors Community Worker available to Ph. 09 437 6397 Fax 09 437 6304 Centre facilitate access to the support older people Sue Daumiller/Reception Te Whare Oranga may need in the wider community. No referral 1b Deveron Street, Whangarei form supplied. [email protected]
Forget-me-not Day care centre, available to the elderly, frail, ph/fax 09 4371144 Adult Day Centre those with memory loss, head injuries and/or email: [email protected] other disabilities. Available to all ages. 110 Boundary Road , Tikipunga, Whangarei 0112 Grey Power Lobby group for issues for older people. Jude Turner 09 436 0811 Association E.g. Health, retirement villages, ACC, social Ron Thompson 09 434 4628 services. Dorothea Johnson 09 434 4049 www.greypower.co.nz. Hobby and Citizens Advice Bureau has up to date contact Citizens Advice Bureau Recreation Groups lists for hobby and recreation groups for all Ph. 09 438 8046, Fax 09 430 0443 for Senior Citizens ages. [email protected] Pa o Te Ora Kaumatua and Kuia Support Forums for Ph. 09 4338313 Hikurangi positive aging. Monthly meetings 39 King Street Whangarei [email protected] Salvation Army Home visiting service for isolated older people Contact: Ian Ashby Ph. 09 438 8335 x 625 Friendship support in their homes or residences. Client matched Office based at the Chapel – Aubrey Street with vetted volunteer. GPs can refer one of their patients by letter or phone call with permission of patient. Senior Care Provide domestic assistance to older people to Sophia Meichtry Services stay in their own home. Covers a variety of Manager tasks. There is a cost for these services but Ph. 0800 464 357 this is negotiated during an assessment [email protected] www.seniorcareservices.co.nz Seniornet Computer courses for over 50s Ph. 09 4383418 [email protected] Whangarei Fees Payable www.whangarei.seniornet.co.nz Te Kauhanga Nui Counselling, psychotherapy and family Agency or Self Referral Aa Iwi Trust therapy. Individual, couples, families and Ph. 09 435 5039 23
Agency Type of Help Given/Provider Focus How to Use Agency/Contact details groups. Awhi whānau programme in the Email: [email protected] home environment. Services for Mature 433 Kamo Road, Kamo people including elder abuse. Womens Refuge Work with older women suffering abuse or Ph. 09 437 6576 Tryphina House neglect from people/family who they have a Email: [email protected] domestic relationship with Mental Health Services Adults 18+, YP 12-18, Infant, Child and Adolescent 0-12 years Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Arataki Mobile community support service for adults to Ph. 09 430 3044 Fax: 09 430 3544 Ministries develop individual living skills in a supportive [email protected] and encouraging manner across Whangarei and Wide ranging referral source from self, GP, Kaipara area. family/whanau, specialist MH services etc. DHB Mental Referral usually via GP. Ph. 4304101 x 501 Health DHB Te Roopu Child and Adolescent Mental Health and Ph. 430 4101 x 8320 Kimiora Addiction Service. Referrals from GPs, agencies http://www.healthpoint.co.nz/default,12734 as well as Families and self referrals. 0.sm Medibank Health Mental Health Helpline. Ph. 0800 800717 Solutions After hours during weekdays and over weekend Hours: from 5pm – 8am every weeknight and phone helpline for support and information from 5pm Friday over the weekend. related to concerns about a person’s mental illness or mental health Ngāti Hine Community based Mental Health and Specialist Ph. 09 404 1551 x 761 or 0800 737 573 Health Trust Addiction Treatment Services for all ages, child, Referral source wide ranging from self- Kawakawa youth through to adult services in mid north referrals, schools, GPS and family/whānau for area. Includes people with co-existing addiction addiction services. issues. Kaupapa Māori residential AOD Mobile community based services within Mid treatment programme for adults. North region with administrative offices at Referrals for CSW for child & Youth with mental Kawakawa health issues from specialist MHA services only. Recovery Provide adult residential services, mobile Ph. 09 4370467 for the Recovery Education Solutions community support services for all ages, day Hub activity and living skills programmes. Office 09 470 3530 for Main Whangarei office Hours 8:30am – 4:30 pm 09 470 3510 is for the Norfolk Mobile Team Fax 470 3538, 39 Norfolk Street, P O Box Includes: Recovery Education Hub 1368, Whangarei 0140. Whau Valley Ian Finch (Service Delivery Manager) [email protected] www.recoverysolutions.co.nz Supporting Free support service for families & Whānau Ph. 09 404 0781 or Free phone 0800789134 Families caring for a loved one with a mental illness. Sholay Sunnex (Fieldworker/ Support worker) Northland Information, education and advocacy to get the Fax 093789134 for referrals help needed across Northland. Email [email protected] Kenneth Fletcher (alcohol and/or other drugs fieldworker). Email [email protected],nz
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Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Located in Kawakawa Te Awhi Whānau Kaupapa Māori mobile community mental Ph. 09 4302403 Fax 09 340 2405 health support services. (Residential 7/9 Matipo Place, Whangarei component of service accessed only via specialist mental health services) Te Tai Tokerau Providing education, peer support and Richard (021 818785) & Graham (021 717181) Tangata Whai information to people and whānau who are 73 Waters Street, Whangarei Ora Network experiencing mental illness and/or addiction. 09 4384115 [email protected]
Addiction Services Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Addiction Northland Bridge Programme Ph. 09 430 7500 Fax 09 430 7501 Services Alcohol and Drug Treatment Centre 6 Alexander Street, Whangarei Northland Ages 18+, Mon-Friday 8:30 – 5:00pm. P O Box 1746, Whangarei, 0140 Treatment centres in Whangarei, Kaikohe & Director – Kaitaia. 8 week long intensive programmes [email protected] offered. Wide ranging referral source from self, family/Whānau, GP and others. Alcohol Drug Free confidential information, insight and Ph. 0800 787 797 Helpline support www.adanz.org.nz Also providing Youth AOD Helpline Gambling Gambling Helpline is a 24 hour, free phone Ph. 0800 654 655 Helpline helpline for those worried about gambling or www.gamblinghelpline.co.nz the gambling of others. Receive immediate support, be referred to another gambling support organisation, or for information services for problem gambling. Specialists for Maori, Pacifica and Youth. Youth Gambling See Gambling Helpline above Ph. 0800 654 659 Helpline Alcoholics To help alcoholics and their families Whangarei contact is Sue – 021 078 5336 Anonymous (AA) Via support group provision Ph. 438 7999 0800 229 6757 Group meetings are on Monday evenings from 17 Bank Street, P O Box 471, Whangarei 7.30 - 8.30 in the old town hall at 17 Bank street http://www.al-anon.org.nz/ on the first floor in room 17. DHB Alcohol and Wide ranging referral source from self, Ph. 09 4304101 x 3502 Drug Services family/whānau , GP and others. 09 470 2706 Fax 435 0163 Provide individual, family/whānau counselling, 5 Three Mile Bush Rd, Kamo. information and support for Alcohol and Drug Private Bag 9742, Whangarei, 0148 Problems. 8:00- 4:30 pm Monday to Friday Narcotics Support for those that think they have a drug Ph. 0800 628 632 (0800 NA Today) Anonymous (NA) problem to stop using. Possible local support www.nzna.org groups. Nga Manga Puriri -Problem Gambling Services including one to Ph. 09 437 0167 Fax 437 0685 Trust one counselling with individual and family 1 Kensington avenue, Kensington, Whangarei 25
Agency Type of Help Given/Provider Focus How to Use Agency/Contact details education. Counselling services are also P O Box 1911, Whangarei, 0140 available for those affected by someone else’s [email protected] gambling. www.ngapuriri.org.nz -Can provide training on identification of problem and pathological gambling. Ngāti Hine Mobile community based Mental Health and Wide ranging referral source for addiction Health Trust Addiction Services. services and all adult services. Kawakawa AOD counselling/support across all ages in Mid Specialist Mental Health services for Child and (See also entry North. Youth Mental Health support services only for mental Ph. 09 404 1551 x 761 or 0800 737 573 health above) Based in Kawakawa and families need to from Whangarei to access these services. Ngāti Hine Residential Programmes Ph. 09 404 1551 x 761 or Free phone: 0800 Health Trust 1) Te Hurihanga – Tane 18 years + 737 573 2) Te Waiwhenua – Wahine 18 years+ Referral forms on request from 14 week Kaupapa Māori drug and alcohol Ngati Hine Health Trust, 2-4 Rayner Street, programme. AOD assessment required. Kawakawa or The Administrator, Tupuna Conditions & Preferences. Referrals from Waiora- Mental Health and Addiction Services, anywhere in Tai Tokerau considered. 09 404 1876. Odyssey House Co-existing disorders residential treatment Ph. 09 4357167 Rosemary Carnell – Manager centre. 5 Ford Avenue, Kamo. (Auckland Head office 09 638 4957 for other treatment options. http://www.odyssey.org.nz) Problem Free professional and confidential counselling 0800 664 262 National 24/7 Helpline Gambling service for anyone affected by gambling National Office Foundation of NZ problems. 128 Khyber Pass Rd, Newmarket, Auckland 1023 PO Box 8021, Symonds Street, Auckland 1150 Ph:+64 9 368 1520 Fax:+ 64 9 368 1540 http://www.pgfnz.org.nz Rubicon Mobile community based youth drug and Ph. 438 2340, 021 434 773 Charitable trust alcohol issues for Whangarei-Kaipara area. Fax: 09 4382342 13 Rust Avenue Counsellors available. Monday-Friday 9:00am – P O Box 11063, Whangarei. 5:00pm Jenny Gibbs, [email protected] Te Tai Tokerau Providing education, peer support and Richard (021 818785) & Graham (021 717181) Tangata Whai information to people and whānau who are 73 Waters Street, Whangarei Ora Network experiencing mental illness and/or addiction. 09 4384115 [email protected]
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Disabilities Support Services (including Caregiver Support) Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Disability Presumably updated website which provides http://www.weka.net.nz/support/by- Information information on Northland support groups for region/north-island/northland Website disability. Support Options Provides information on disability support listed http://www.supportoptions.co.nz Website by condition and provides contact numbers for support agencies that do not have a presence in Northland/Whangarei Tiaho Provides a user friendly directory of http://tiaho.org.nz Website organisations available to the Northland Community with the ability to access information sheets that can be printed off for the patient/client. Alzheimer’s Provides support, information and education to Ph. 4387771 0800 004 001 Society anyone affected by Alzheimer’s disease and/ or http://www.alzheimers.org.nz/northland related dementia. Amputee Society Provides peer support. Ph. 027 376 1270 Kerry Wilfred-Riley of NZ Provides training to professionals Field Officer Auckland North http://www.af.org.nz/ Royal NZ Provider of sight loss habilitation and Ph. 09 437 1199 0800 243 333 Foundation of rehabilitation services http://blindfoundation.org.nz the Blind The Brain Injury Advocacy organisation that provides Ph. 09 459-5013 0800 272 464 Association information, support and education through Fax 09 437 0714 Family Liaison Officers http://www.brain-injury.org.nz
Carers New Provides, information, advice, learning and Ph. 0800 777797 Zealand support for people providing care at home for 09 406 0412, 021 702 922 sick, injured and disabled people. Provides P O Box 133, Mangonui 0442 access to various support groups, e.g. those http://www.carers.net.nz caring for older people, young carers [email protected] CCS Disability Provides flexible family supports for children 291 Kamo Road, Whangarei Action and adults with disabilities and their families. PO Box 8035, Kensington, Whangarei 0145 Provide support and strengthen communities so Tel: 09 437 1899 people with disabilities are included in the life Call free: 0800 227 2255 of the family and in their community. Fax: 09 437 0209 Email: [email protected] [email protected]://ti aho.org.nz/about/dias_member/ccs Cerebral Palsy Peer support and advocacy for caregivers Ph. 09 434 7280 Tracey Deaf Aotearoa Deaf Aotearoa focuses on promoting Awareness Ph/TTY: 09 437 2022 NZ of, access to and advancement of New Zealand Fax 09 437 2028 Northland Sign Language – to help strengthen the rights of Glennis Walkinshaw, Service Co-ordinator Deaf people and give them the confidence to be PO Box 1834, Whangarei 0140 an active part of society. Provides sign courses. Email: [email protected] 8.30am -5.00pm week days. For further information sheet see Can assist to access Deaf interpreters. http://tiaho.org.nz/about/dias_member/dea 27
Agency Type of Help Given/Provider Focus How to Use Agency/Contact details f_aotearoa_new_zealand/ http://www.deaf.co.nz Down Syndrome Family/whānau driven organisation. Visits to Telephone/Fax: 09 434 6723 Support Group families with babies with down syndrome, Freephone: 0800 693 724 (press 3) encourage community participation, provide http://tiaho.org.nz/about/dias_member/nor support groups. thland_down_syndrome_support_group Epilepsy Supports anyone living with Epilepsy and their Ph: 09 438-5498 or 0800 20 21 22 Northland families/ whanau. The local field officer can Margaret Dunn, Field Officer provide personal support in the form of face to Suite 5, 71 Bank Street, Whangarei face visits, information and advocacy. P O Box 712, Whangarei 0140 They also hold seminars on epilepsy for health Email: [email protected] and education professionals, community www.epilepsy.org.nz agencies, workplaces, care facilities and http://tiaho.org.nz/about/dias_member/epile government departments. psy_northland Fathers Support Through activities provides support and Ph.: 09 436 5211 Tony Gill Group advocacy to Fathers of children with special [email protected] needs. Health and Provides independent health and disability Ph: 09 4300166 Whangarei 09 430 0166 Disability advice on patients’ rights, including how to Toll Free 0800 555050 Advocacy access records, understand health system, Fax 09 437 3542 communicate with health care personnel and www.hdc.org.nz make a complaint. Local advocate: Alina Mancini [email protected] and Mary-Clare Tass [email protected]
Hearing Therapy Free hearing therapy services delivered on a Ph.: 09 278 0152, 0800 008 011 Services. Life regular basis in clinics in Whangarei. Life Unlimited Auckland Office. Unlimited. Self or GP referrals. Download form from PO Box 23 036, Hunters Corner, Manukau, http://www.life.nzl.org/164/hearing-therapy- 2155. [email protected] services/are-you-concerned-about-your-hearing Papatoetoe contact: [email protected] IDEA Services Support to people with intellectual disabilities. Ph. 09 470 2000 Fax 09 470 2001 Northland Community –based support services to assist PO Box 688, Whangarei, 0140 people with intellectual disabilities to pursue [email protected], www.idea.org.nz their goals and maximise independence. [email protected] Some services government funded. 14 Clyde Street, Whangarei Maiaorere Making a positive difference in the lives of 0800 737 573 – Kawakawa office Disability people with disabilities, their whānau and 09 430 2386 – Whangarei Support carers. Access is through a needs assessment Fax 09 430 2385 Ngāti Hine agency – They can help organise this. Level 1/ 5 Walton Street, Whangarei Health Trust. P O Box 1127,Whangarei 0140 Motor Neurone Offer support, information and advocacy to Ph.: 021 230 3038 09 624 2148 Disease people living with motor neurone disease, their Lin Field [email protected] Association families and carers and all professionals and http://tiaho.org.nz/about/dias_member/mo providers involved in their care. tor_neurone_disease_association/ Most support is provided by phone /email but visits can also be arranged. Northland Variety of assistance available to people with Ph.: 09 438-3945 Multiple MS, family members and their carers. [email protected] 28
Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Sclerosis (MS) http://tiaho.org.nz/about/dias_member/nor Society Inc thland_multiple_sclerosis_society_inc NorthAble Provides a DIAS (Disability, Information and Ph. 09 430 0988 Disability Advisory Service); NASC (Needs Assessment and Free Ph. 0508 637 200 Services Service Coordination Service) for 0-65 years; LYNKZ and VHN: 430 3470 LYNKZ community participation programme for Equipment Plus Shop: 430 3469 people (18-64) with a physical, intellectual or Email [email protected] sensory disability and a Very High Needs (VHN) Web http://www.northable.org.nz Service; Disability equipment and aids of daily Equipment Plus online shopping: living at Equipment Plus Shop as well as www.equipmentplus.org.nz mobility van servicing rural Northland. Parafed Supports people with physical and visual Ph. 027 705 9520 Community disabilities to be active in sport and recreation Leesa Andrewes, community sports advisor Sports Advisor [email protected] www.parafednorthland.co.nz Parent to Parent A support and information network for parents Ph. 437 3337 Northland of children with a disability or health Lynne Hansen Regional Coordinator impairment. Also provides support to those [email protected] affected by autism spectrum disorder. http://tiaho.org.nz/about/dias_member/par ent_to_parent_northland Parents of Deaf Peer support and advice to anyone concerned Ph. 09 437 6727, 027 4140730 Children about deafness or hearing impairment in Leah or Anthony children 0-18. [email protected] Parkinson’s Provides education, information, field officers Ph. 09 437 6878 Northland and support for all people with Parkinson’s their [email protected] caregivers, friends and families Post Polio Support and Bi-monthly activities. Ph. 09 4343357 Mrs Inglis Support Address: 2-12 Ford Avenue Kamo http://www.postpolio.org.nz/ Seizure Support Peer to peer social support network for people Ph. 09 4320532 Northland living with seizures PO Box 1224, Whangarei 0140 [email protected] www.seizuresupport.org.nz Stroke Provides information and support to people Ph. 09 437 0859 Foundation affected by strokes, their family/whānau and 0800 78 76 53 (0800 STROKE) Northland caregivers [email protected] www.stroke.org.nz Workbridge Employment service for people with a disability Ph. 09 430 2120 including access to support funds for additional http://www.workbridge.co.nz/?page=local& employment costs associated with the disability branch=50&sub=3 for current Whangarei staff. www.workbridge.co.nz
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Other Health Conditions Supports Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Aspergers Provides programs support and information for http://withyoueverystepoftheway.com/ Information site. children and teenagers with Aspergers Cloud 9 Syndrome cope with life’s demands and be better understood Altogether Altogether Autism is an information and Ph.: 09 437 3337 (Whangarei contact) Autism support service for people with Autistic [email protected] Spectrum Disorders, and their families/carers as Ph.: 05 08 236 236 – National well as professionals. Offers training and advice. http://www.altogetherautism.org.nz Autism NZ Website with information regarding Autism, Ph.: 0800 288476 Asperger’s and related disorders. E Mail: [email protected] No local contact. http://www.autismnz.org.nz/ Breast Cancer Emotional support for people coping with a Ph.: 021 046 8718 Christine. Support diagnosis of Breast cancer. Child Cancer Offers services to support, inform, and care for Ph.: 09 303 9885 Janet Masina Foundation children with cancer and their families. 0800 424 453 Email [email protected] http://www.childcancer.org.nz/Home.aspx Can Teen Supporting young people living with cancer. Ph.: 09 459 6389 Regional Manager – Cancer- Young Laverne Robinson People 021 546 646. 150b Bank Street, PO Box 1497, Whangarei 0140. [email protected] 0800 CANTEEN www.canteen.org.nz Cancer Society – Provides support nursing services and monthly Ph.: 09 437 5593 0800 366 066 Northland meetings for cancer patients and their carers 73 Kamo Road, Whangarei 0112 Branch P O Box 8100, Kensington, Whangarei, 0145 [email protected] www.cancersocietyauckland.org.nz Cardiac Club Monthly meetings are 1 o clock on the first and Ph.: 09 436 0832 John Cook third day of the month by the St John’s ambulance. Phone John Cook for more details ME (Chronic Provides peer support, newsletters Ph.: 09 436 2462 Coordinator Barbara Hosken Fatigue) Group 25 Headland farm park RD4 Whangarei Cleft lip and No local support person currently – need to http://www.up2date.co.nz palate contact Auckland. Eating Disorders Professionally-led group for people struggling Ph. 027 3062386 Group with issues such as anorexia, bulimia, binge Henriette Politano eating disorder – or any combination of these. http://www.counselling- therapy.co.nz/eating-disorders-group Eating Disorders Based on the 12 step philosophy of AA. Ph.: 09 4372277 Kath Overeaters http://www.AA.org.nz Anonymous Haemophilia National website to contact for support and http://www.haemophilia.org.nz/contact.php information.
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Agency Type of Help Given/Provider Focus How to Use Agency/Contact details Heart Heart Health & advocacy, access to resources Ph. 09 459 6518, Foundation PO Box 724 Whangarei 0140 Abi Alger [email protected] Myasthenia Answer questions and provide support Ph. 09 435 6877 Jeanette Brock Gravis following diagnosis or other times Neurofibromatos Provide information, peer support and Ph. 09 436 5211 Tony Gill is Disease advocacy to families to meet the challenges http://www.nfnz.org.nz/home ahead including health and education Ostomy Society Emotional support for families and can include Ph. 09 432 2568 Jan Maunder home visits and outings
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Tikanga Māori Services - List (Details are in the relevant sections in the body of the directory in alphabetical order) Main Agencies (P4) Te Puna ō Te Aroha – Māori Women’s Refuge 4372127 Services Providing Support/Therapy (P 6-7) Māori Women’s Welfare League 4383847 Ringa Atawhai Trust 4597590 Ngāti Hau Health and Social Services 4370833 Te Kauhanga Nui Aa Iwi Trust 4355039 Ngāti Hine Health Trust – Kaitoko Whānau 4303814 Te Uri ō Hau 4597001 Ōtangarei Trust 4370908 Emergency Housing (P 15) Te Kauhanga Nui Aa Iwi Trust 4355039 Services for older persons (P 18) Pa ō Te Ora 4338313 Te Kauhanga Nui Aa Iwi Trust 4355039 Mental Health (P 19) Ngāti Hine Health Trust 09 4041551 Te Awhi Whānau Charitable Trust 4302403 Addictions (p20) Ngāti Hine Health Trust Community & Residential 09 4041551 Ngā Manga Puriri 4370167 Disability Support Services (P 22) Maiaorere Disability Support (NHHT) 4301248
Whānau Ora Providers Te Hau Āwhiowhio ō Ōtangarei Te Tai Tokerau Whānau Ora Collective Ōtangarei Trust (4380908) Whakawhiti Ora Pai (09 409 7880) Te Puawaitanga ō Ōtangarei Healthcare Inc. (437 3045) Te Hauora ō Te Hiku ō Te Ika (09 408 0141) One Double Five Whare (437 0185) Te Runanga ō Te Rawara (09 408 0141) Jigsaw North (CAPS Northland) (4388852) Ngāti Hine Health Trust (09 430 1230) Northland TV Charitable Trust (Channel North) Ki ā ora Ngātiwai (09 4354586) (4387658) Ringa Atawhai (4597590)
Nga Ripo Whanau Ora Collective - Circus Kumarani - Northern Wairoa Mission - Otamatea Community Services - Kaipara Abuse Prevention - Te Uri o Hau Phone: 09) 439 1826 or 0800 74767476
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Resource Directory Index Website with Agency Information p.3 Citizens Advice 438 8046 MSD Community Directory Website 2CU Community Directory Whangarei Community Services Listing Health Point
Interpreter Services p.3 Language Line 0800 656 656 for enquiries I Sign 0800 934 683
Main agencies, Family Violence, Including child protection pg 4-5 Te Puna or Te Aroha (Māori Women’s Refuge) 437 2127 Child, Youth and Family 0508 346 459 Tryphina House (General Women’s Refuge) 437 6576 Victim Support 430 4559 Police 430 4500 (Whg station) Helplines
Support Agencies and Resources: Family Violence, including Child Protection pp 6-9 Counsellors for Victims Penny Mashlan 438 9615 Carol Tolley 437 6397 Anneke Muijwijk 438 1525
Services for Adult Perpetrators of Family Violence David Flaws 027 293 9121 Relationships Aotearoa 4370712 Man Alive 4597930
Agencies/Websites Child Helpline Trust 0800366694 Ngāti Hau Health and Social Services 4370833 Kidsline 0800543754 Ngāti Hine Health Trust (NHHT) – Sages 4303814 Lifeline 437 5055 NHHT Kaitoki Whānau 4303814 Anglican Care 437 6397 Otangarei Trust 4370908 Adoption Services 9835009 One Double Five Community House 4370185 Barnardos 438 2954 Pa o Te Ora 4338338 Bream Bay CS Trust 432 7197 Prisoners Aid (PARS) 09 6300862 Family Start 4303814 Relationships Aotearoa 4370712 Family Works 437 6729 Ringa Atawhai Health 4597590 Grandparents Raising Grandchildren 4350044 Strengthening Families 4376729 Jigsaw North 4388852 Te Kauhanga Nui Aa Iwi Trust 4355039 Māori Women’s Welfare League 4383847 Te Uri o Hau 4597001 Stand Children's Services 4379050 Miriam Centre 4376010 Youth Focused Services: Websites/Helplines p. 10 Gr8mates The word (FPA) No bully helpline 0800662855 Whakamana Tangata 09 4327197 Netsafe 0508638723 ‘Whats up’ 08009428787 Skylight Youthline 0800376633 Teen Tools Youth Law 0800884529 The whānau pack Youth Focused Services: Agencies pp. 10-11 Alateen 4302211 Tautoko Teina, Youth Mentoring 4303575 Careers New Zealand 4388875 Te Ora Hou 4385556 DHB Te Roopu Kimiora 4304101 x 8320 The Pulse 4380004 Rubicon 4382340 Salvation Army – employment 4384470
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Resource Directory, Whangarei. 24 May 2012
Youth Transition Services 4380765
Men Specific Service p. 11 Essentially Men- Website Union of Fathers – Website 07 928 4323 Menz Issues – Website Sexual Assault Support Services pp 12-13 Gr8mates - website Rape Crisis 4386221 Miriam Centre 4376010 Sexual Health Service (SAATS) 4386123 Paediatric & Adolescent Sexual Abuse (Villa) 4381018 Sexual Abuse/Assault Counsellors for women and children Robyn Bigelow 027 4776116 Jeannette Keukelaar 4377393 Linda Boyd 4308015 Anthea Randal 027 4593192 Tanya Goosen 021 1251153 Beverley Thomas 09 4062088 Susan Howden 027 2147555 Helen Torr 0274935417 Male Survivors of sexual assault Linda Boyd 4308015 Paul Willoughby 021 2986021 Male Survivors of Sexual Abuse Trust(MSSAT)021 356400 (See also Miriam Centre Helen Torr 027 4935417 and Sexual Health Clinic above) Treatment Services for Perpetrators of sexual assault/abuse. Miriam Centre 4376010 SAFE Network (AKLD) 09 3779898 Parent/caregiver education p.14 Barnardos (HIPPY) 4382954 Jigsaw North 4388852 Family Works (Incredible Years) 4376729 Parents Centre 4383003 Footsteps Poutama 0800 366 878 Parents as First Teachers (Plunket) 4382152 Incredible Years (MOE) 4368909 Parents as First Teachers (He Puna Marama) 4388422
Basic Needs: Legal/Budgeting/Food & Clothing/Housing p. 15 155 Community Law (Legal) 4374535 Whangarei Budgeting 4300177 The Pulse, Legal Service 4380004 Emergency Housing – Tai Tokerau (Housing) 4308098 Anglican Care Centre (Budgeting) 4376397 Te Kauhanga Nui Aa Iwi Trust (Housing) 4355039 Red Cross (Goods) 4383120 Salvation Army (Budgeting, food bank) 4388335 Migrant Services p. 16 Language Line 0800 656 656 for enquiries Northland Pacific Island Trust 4302717 Migrant Centre 4300571 Chinese Lifeline 0800888880 Wings 4303221 Shakti Asian Women’s Centre 0800742584 Settlement Support 4703056 Asian Network Inc English Language Partners 4382512 Asian Helpline for Problem Gambling 0800862342
Gay, Lesbian, Bi-sexual, Transgender, Intersex (GLBTI) p.17 Agender 09 4322092 OUTline 0800 6885463 Gay Line Women’s Refuges 437 2127 or 437 6576 Genderbridge Inc 0800 TG HELP Youthline 0800 376633 Rainbow Youth Services for Older Persons p.18 Age Concern (Elder Abuse and Neglect) 4384941 Hobby and Recreation Groups (CAB) 4388046 Age Concern 438 8043 Pa o Te Ora 4338313 Alzheimer’s Society 4387771 Salvation Army Friendship Support 4388335 x 625 Anglican Care 4376397 Senior Care Services 0800464357 Forget-me-not – Adult Day care 4371144 SeniorNet 4383418 Grey Power 4373035 Te Kauhanga Nui Aa Iwi Trust 4355039
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Resource Directory, Whangarei. 24 May 2012
Women’s Refuge 437 6576 Specific Health Conditions Treatment and Support pp 19-21 Mental Health Arataki Ministries 4303044 Recovery Solutions 470 3530 DHB Mental Health and Addictions (Adult) 4304101 x 501 Supporting Families in Mental Illness 4303844 DHB Te Roopu Kimiora (CYP) 4304101 x 8320 Te Awhi Whānau 4302404 Ngāti Hine Health Trust 09 4041551 Te Tai Tokerau Whai Ora Network 4384115 Medibank Health Solutions 0800 088 717
Addictions Alcohol Drug Helpline 0800787797 Ngāti Hine Health Trust (Community) 09 4041551 Gambling Helpline 0800654655 Ngāti Hine Health Trust (Residential) 09 4041551 Youth Gambling Helpline 0800654659 Odyssey House 4357167 Alcoholics Anonymous 4387999 Problem Gambling Foundation 4302033 DHB Alcohol and Drug Services 4304101 x 3502 Rubicon 4382340 Narcotics Anonymous 0800 628632 Salvation Army – Bridge programme 4307500 Ngā Manga Puriri Trust 4370167
Disability Support Services pp 22-24 Disability Info (Website) Health and Disability Advocacy 4300166 Support Options (Website) Hearing Therapy Services 09 2780152 Tiaho (Website) IDEA Services Northland 4702000 Alzheimer’s Society 4387771 IDEA Family/Whānau 4307230 Amputee Society of NZ 0273761270 Maiaorere Disability Support (NHHT) 4301248 Arthritis NZ 4385037 Motor Neurone Disease Association 021 230 3038 Royal NZ, Foundation of the Blind 4371199 Multiple Sclerosis Society 4383945 The Brain Injury Association 4595013 Northable 4300988 Carers New Zealand 0800777797 Parafed 4379632 CCS Disability Action 4371899 Parent to Parent 4373337 Cerebral Palsy 4347280 Parents of Deaf Children 4376727 Civilian Maimed Association (CMA) 4360791 Parkinson’s Northland 4361196 Deaf Aotearoa 4372022 Post Polio Support 4343357 Down Syndrome Support Group 4346793 Seizure Support Northland 4320532 Epilepsy Northland 4385498 Stroke Foundation 4370859 Fathers Support Group 4365211 Workbridge 4302120
Other Health Condition Supports pp 25-26 Northland AIDS Network 0800 626435 Cardiac Club 4360832 ADHD – Attention Deficit 075770987 ME (Chronic Fatigue) Group 4362462 Aspergers Information Website Cleft Lip and Palate Asthma Society 4385205 Eating Disorders Group 4595685 Altogether Autism 4373337 Eating Disorders -Overeaters Anonymous 4372277 Autism NZ 0800 288476 Haemophilia Breast Cancer Support 0210468718 Heart Foundation 4596518 Child Cancer Foundation 021856451 Myasthenia Gravis 4356877 Cancer- Canteen 4596389 Neurofibrimotosis 4365211 Cancer Society 4375593 Ostemy Society 4322568
Tikanga Māori Services List with Ph. # p. 27
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