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D D P 1 C 4 Realise Your Dreams… D D P Welcome to our 2020 Air & Cruise Programme which has been prepared by CITO – 1 4 S 2 The Consortium of Independent Tour Operators of which we are a member. 1 8 S 6 2 8 L 5 We trust our latest collection of holidays will inspire you to book and experience More and more of our customers are choosing to cruise from the UK with Fred.

new and exciting destinations. We have repeated many of your favourite Olsen, enjoying their smaller vessels which allow you to get closer to an exciting destinations such as Malta, Madeira, Crete & Corfu and our extensive Italian variety of resorts. New for 2020 we will cruise to Sweden on board Boudicca for product. We have introduced new exciting holidays to The Venetian Riviera and 12 days. We have also included a leisurely cruise down the length of France to also to Valencia & The Levante Region of Spain and following the popularity of Santander on Spain’s northern coast. Also available is a short break to Holland & D D P our Cyprus Winter Warmer, we have added a further early holiday to Southern Belgium, plus two Norway cruises, our regular Christmas & New Year cruise plus a 6 T 2 Spain. fabulous Christmas Market cruise covering four countries. 8 A 1 New holidays with Croisi Europe include the Loire Valley onboard a premium, two We would like to thank you for choosing us as your preferred holiday provider 9 C 1 deck paddle ship and a flying holiday to the Rhine & Moselle. We have repeated and look forward to welcoming you on board soon. firm favourites such as Paris and our enchanting cruise of the Douro Valley.

D D P We include all the following in your holiday price: 6 S 3 D D P ᮣ ᮣ 8 M 7 Door to Door Service Itinerary 0 8 T 1 8 M 1 We will collect you from home at the beginning of the holiday and return The brochure showcases the highlights of each holiday. A more detailed you home afterwards. Please note that some departures may involve an itinerary of all our departures is available on request and the final 1 8 C 1 8 T 2 early start from home. (Please check for details of this service). itinerary will be confirmed when you receive our detailed pre-departure 1 1 T 9 1 S 3 information pack. ᮣ 1 8 P 1 Flights ᮣ On all flights we include the cost of an allocated seat and one item of Excursions 1 9 I 3 hold luggage no less than 20kg per person. For popular destinations in With the exception of Fred.Olsen Cruises, all excursions as detailed on 1 8 L 1 Europe, we aim to offer flights from a London airport and also a northern individual itineraries are included together with admission to attractions, D D P airport, usually Manchester. These do tend to be early morning boat trips and rail tickets. Excursions will be a mix of on board coach 1 L 1 8 S 3 departures, but will mean you can start your holiday sooner by arriving sightseeing and walking tours. Many historical locations have limited 3 8 T 1 earlier at the resort. The flights we use need to fit in around the arrival vehicle access to their historic centres which may necessitate additional

time at resort, ship boarding and disembarking times. Not all airline walking to fully experience a visit. As a guideline we have graded each schedules have been released at the time of preparing this brochure and holiday as Easy, Medium or Hard in relation to the number of excursions availability on some routes may mean we can only offer flights from and requiring walking, sometimes on cobbles or in hilly towns & cities, plus D D P to a London airport. the need to board trains or boats. We recommend checking each holiday D D P itinerary for suitability for those with mobility issues and check this 8 P 1 Your Door to Door service will still be available, regardless of where you 8 C 1 fly from or the time of departure or return. before booking. You can always chose to not participate on an excursion 8 T 1 on the day and remain at the hotel, ship or resort should you wish. Please 8 T 2 ᮣ 8 T 2 Accommodation note all excursions and holiday itineraries are subject to change due to 8 S We use hotels that are at least to the UK standard of a 3* and are often operational reasons. 8 V 2 8 V 2 higher. The hotels are checked by a member of CITO staff or agents acting ᮣ 8 G 3 on our behalf. Tour Manager 1 8 T 2 All of our holidays (except Fred.Olsen Cruises and Paris) are escorted by 1 L 1 ᮣ 6 T 2 Meals an experienced Tour Manager who will be with you throughout your 8 T 1 All holidays include breakfast every day and dinners. On Croisi Europe River holiday. They will travel with you from the UK or join you at your 8 T 2 Cruises (except Paris) and Fred.Olsen Cruises breakfast, lunch and dinner is destination airport. Someone will always be available to greet and assist 8 L 1 included, plus the addition of a drinks package. On other European you at the airports. Springtime in the heart of Paris is escorted by a 8 C 1 holidays, some are on an All Inclusive basis or have a drinks package with professional UK coach driver. dinner or lunches have been included during some full day excursions.

Financial Protection 6218 The holiday packages inclusive of flights offered within this brochure are protected by the Civil Aviation Authority. The ATOL licence number is 6218. D D P We have appropriate financial protection in place to fully safeguard your money. Full details are available on request. When you buy an ATOL protected package holiday you will receive an ATOL certificate. This lists the details of the services that are financially protected, where you can get information on what this means for you and who to 8 T 2 contact if things go wrong. You must take this certificate with you when you travel. 1 T 9

Member of the Association of Bonded Travel Organisers Trust Limited (ABTOT) 0 9 C 1 CITO Limited has provided a bond to meet the requirements of the package travel, package holidays and package tours regulations 2018. In the event of CITO Limited’s 8 M 7 insolvency, protection is provided for non flight packages commencing in and returning to the UK and other non flight packages excluding pre arranged travel to and from 1 8 A 1 your destination. Please see www.cito-holidays.com for full details. Member of the Association of British Travel Agents (ABTA) CITO Limited is a member of ABTA, membership number Y6287. ABTA and their members help holidaymakers get the most from their travel arrangements and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by adhering to ABTA’s code of conduct. D D P HOW TO BOOK You can book by contacting our usual Travel Centre telephone number. If you would like to check availability or to discuss your booking requirement for any holiday we are 9 E 4 here to help. All Air Tours and River Cruises require a minimum deposit of £150 per person or 10% of the holiday whichever is the greatest. A deposit of 20% is required on all 8 C 4 Fred. Olsen Ocean Cruises. 1 C 3 CITO 2020_V6a.qxp_Layout 1 04/10/2019 3:28 pm Page 3

Holiday Diary 2020

February 2020

DEPART DAYS DESTINATION PAGE 05-Feb 11 Cyprus - Relaxing Winter Break 4

March 2020 DEPART DAYS DESTINATION PAGE 15-Mar 4 Springtime in the heart of Paris 24 17-Mar 8 Swiss Snow Train Adventure 6 23-Mar 8 Late Winter Sun on the Costa del Sol 5

April 2020

DEPART DAYS DESTINATION PAGE a 09-Apr 6 Tulips & Chocolates Cruise 29 21-Apr 8 A True Taste of Andalucia 18 26-Apr 9 Cyprus - The Jewel of the Mediterranean 10

May 2020

DEPART DAYS DESTINATION PAGE July 2020 01-May 6 Springtime Norwegian Fjords Cruise 30 04-May 8 Madeira - Island of Eternal Spring 7 DEPART DAYS DESTINATION PAGE 05-May 8 Tasty Tuscany 11 05-Jul 8 Mayrhofen & the Austrian Tyrol 16

12-May 8 Cosmopolitan Crete 19 15-Jul 8 The Enchanting Douro Valley Cruise 26 16-May 10 The Beautiful Islands of Malta & Gozo 9 24-Jul 12 Scenic Swedish Waterways Cruise 34-35

16-May 8 Puglia - Italy’s Hidden Gem 14 16-May 9 Into the heart of Spain & France Cruise 32-33 August 2020 18-May 8 Little Trains of the Pyrenees 12 , DEPART DAYS DESTINATION PAGE 22-May 10 Lakes and Mountains of Central Switzerland 13 04-Aug 8 Summer Fjords of Norway Cruise 36-37 31-May 8 The Charming Italian & French Rivieras 17

September 2020 June 2020

DEPART DAYS DESTINATION PAGE y DEPART DAYS DESTINATION PAGE 05-Sep 8 Puglia - Italy’s Hidden Gem 14 02-Jun 8 Croatia & the Dalmatian Coast 15 n 08-Sep 8 Tasty Tuscany 11 e 02-Jun 8 The Venetian Riviera & Southern Dolomites 20 08-Sep 8 The Venetian Riviera & Southern Dolomites 20 03-Jun 8 Splendours of Sicily - Taormina, Catania & Syracuse 8 15-Sep 8 Valencia - The Golden Levante Region of Spain 21 04-Jun 8 Valencia - The Golden Levante Region of Spain 21 17-Sep 8 German Waterways Cruise 31 10-Jun 8 The Loire Valley River Cruise 25 18-Sep 10 Lakes and Mountains of Central Switzerland 13 23-Jun 6 Treasures of the Moselle & Rhine Rivers Cruise 27 20-Sep 8 The Charming Italian & French Rivieras 17 23-Jun 8 The Italian Lakes - Lake Maggiore 23 28-Sep 8 Little Trains of the Pyrenees 12 29-Sep 8 Croatia & the Dalmatian Coast 15

October 2020

DEPART DAYS DESTINATION PAGE

02-Oct 8 The Greek Island of Corfu 22 03-Oct 10 The Beautiful Islands of Malta & Gozo 9

04-Oct 9 Cyprus - The Jewel of the Mediterranean 10 05-Oct 8 Madeira - Island of Eternal Spring 7 13-Oct 8 A True Taste of Andalucia 18

December 2020

DEPART DAYS DESTINATION PAGE

e 01-Dec 9 European Christmas Market Cruise 40 l 20-Dec 8 Christmas in the Austrian Tyrol 41 22-Dec 16 Canaries Christmas & New Year Cruise 38-39 CITO 2020_V6a.qxp_Layout 1 04/10/2019 3:28 pm Page 4

EUROPE Cyprus - Relaxing Winter Break 5th February 2020 | 11 days | £1355 per person ALL INCLUSIVE

Escape the winter blues and head • A full day guided excursion to the pine clad off to the beautiful Mediterranean mountains of Troodos, dotted with picturesque Islands of Cyprus. Our holiday is a villages, such as Omodos, a wine producing village with a quaint cobblestone square. fully inclusive stay at the Sensimar • Visit the famous Kykkos Monastery, originally Pioneer Beach based in Paphos and founded by the Byzantines in 1092 and renowned from where we will discover the for its wealth of frescoes and mosaics. (This visit will be subject to weather conditions and an rich, historical and cultural delights alternative visit may be offered). of Cyprus. • A scenic journey along the coast to Limassol, Constantinou Bros Sensimar Pioneer Beach Hotel HHHH Cyprus’s second largest city. A bustling port and resort, the city is renowned for its shopping and This hotel is an adult-focused, beachfront hotel in DAY 1: Your Door to Door service will transfer you to cafes. Visit Kourion, the stunning amphitheatre Kato Paphos, situated conveniently close to the places the airport for your flight to Cyprus. A local coach of tourist and archaeological interest as well as to built into the sea cliffs outside of Limassol. Free will transfer us to the Constantinou Bros Sensimar restaurants, bars and shops. Offering indoor and time to wander along the seafront, visit the natural Pioneer Beach Hotel, our base for the next 10 nights. outdoor heated pools & Jacuzzis and 3 restaurants sea-sponge exhibition and explore the local market. and a pool bar. Room facilities include air-

During our stay, the following excursions are included: • Visit Kolossi Castle, initially constructed in the 13th conditioning/heating, flat screen TV, radio, fridge, • A morning guided tour of the city of Paphos. Once Century and a Crusader stronghold. hairdryer, safety deposit box, ironing facilities, free the ancient capital of Cyprus now emerging as one • This holiday has 2 half day excursions and 2 full Wi-Fi and tea/coffee making facilities. of the most popular resorts on the island. We will day excursions. The remaining time is at leisure for visit Panagia Church, built in the 13th century over you to relax and enjoy the hotel facilities and Price Includes: the ruins of an early Byzantine basilica. We will also explore at your own pace. Lunches are not included F Door to Door Service visit the Old Market in Upper Paphos. during the full day excursions. F Return flights • Half day tour of Polis and the fishing harbour at DAY 11: Today we leave Cyprus. Our local coach will F Airport transfers at the destination Latchi with a visit to Ayios Neophytos Monastery transfer us to the airport for our return flight back to F Porterage and a tour and tasting at a local winery close to the UK and your Door to Door service home. F 10 nights Ultra All Inclusive at the Pioneer Beach the harbour. Hotel - includes Full Board (breakfast, lunch and Extensive choice of daytime • The Baths of Aphrodite, where legend has it the • AT THE HOTEL: dinner) plus snacks, ice creams, water, alcoholic goddess of love and beauty is said to have bathed. activities including floodlit tennis courts, table and soft drinks, hot and cold beverages A full day guided excursion to Nicosia, the capital tennis, indoor & outdoor short mat bowls and F Sea view rooms • city of Cyprus. Including a visit to the Cyprus outdoor flat bowls green, dance classes, gym centre F Coach tour as mentioned in the itinerary

Handicraft Centre, St John’s Cathedral, the Leventis and Spa (all treatments chargeable). Charges may F English speaking local guides during the excursions

Museum and the restored 19th century quarter. also apply for some bowls and mat facilities and F All entrance fees, where applicable some Spa facilities. Other events may take place at F Services of a Cito Tour Manager throughout

a sister hotel close by. Nightly entertainment Single room supplement: £95 programme. GENEROUS ALLOCATION OF SINGLE ROOMS For anyone with mobility issues, this holiday has AVAILABLE. been graded as easy.

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EUROPE Late Winter Sun on the Costa del Sol 23rd March 2020 | 8 days | £995 per person NEW FOR 2020

A leisurely holiday to sweep away • Panoramic tour of the city of Malaga, birthplace of those winter blues. From our hotel Pablo Picasso, including a stop at the Gibralfaro right on the sea-front enjoy Castle where you find the best panoramic views over the city and its harbour. Other highlights are leisurely strolls on the promenade, the Cathedral and Moorish Alcazabar and where artisan shops, bars and there will be plenty of free time to explore further restaurants, with days out to at your own pace. explore the sunny Costa del Sol. • 3 free days to completely relax and explore the streets and squares of Nerja, lined with charming restaurants and tapas bars. Or why not visit nearby DAY 1: Your Door to Door service will transfer you to Frigiliana or the famous Nerja Caves or, if you are the airport for your flight to Malaga. On arrival, our feeling adventurous, take a bus to Granada for coach will take us to the Hotel Perla Marina, Nerja, spectacular views of the Sierra Nevada Mountains. our base for the next 7 nights. So much to do, but the choice is yours! During our stay, the following excursions are included: DAY 8: Sadly we wave Adios! to Spain. Our local • Orientation walk of the resort, Nerja. Our hotel is coach will transfer us to Malaga Airport for our return just a gentle stroll from to the viewpoint of the flight to the UK and your Door to Door service home. Hotel Perla Marina HHHH Located on the sea-front in Nerja town, the hotel offers Balcon de Europa, or Europe’s Balcony. Once the For anyone with mobility issues, this holiday has a lounge, restaurant, bar, games & reading rooms, site of a Moorish castle, it offers sweeping been graded as easy-medium. outdoor pool (weather permitting) and indoor plunge panoramic views of the Mediterranean with small pool and spa. Comfortable, air-conditioned en-suite coves and beaches below, against an awesome bedrooms include TV, telephone, safe and Wi-Fi. backdrop of hazy, blue mountains. • Excursion to the beautiful white washed town of Price Includes: Mijas – the Jewel of the Costa del Sol, set into the F Door to Door Service hills and overlooking the sea. Wander through the F Return flights labyrinth of narrow cobbled street of this lovely F Airport transfers at the destination Andalucian village and browse the many artisan F Porterage and local crafts shops, while stopping for some F 7 nights dinner, bed and breakfast at the Hotel Perla tapas and local wine along the way. Marina, Neja • Visit to the town of Almuñécar, on the Costa F Drinks package with dinner Tropical. A Moorish and Roman stronghold, most of F Coach tours as mentioned in the itinerary F English speaking local guides during the excursions the old town is pedestrianised with flower-filled F All entrance fees, where applicable balconies and small sunny plazas. We visit the F Services of a Cito Tour Manager throughout weekly market, a great place to pick up some local pottery and gifts. Single room supplement: £125 Sea View Supplement: £75 per person

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EUROPE Swiss Snow Train Adventure 17th March 2020 | 8 days | £1325 per person

An exciting spring holiday in • Another day of mountain climbing with plenty of Central Switzerland. There should snow. We head south from Lucerne by train to climb be no snow at Hergiswil on Lake the historic main Gotthard line to reach Goeschenen. Here we change onto a steep rack Lucerne by mid March but each railway to climb through the Schollenen Gorge to excursion will take us by mountain Andermatt – a winter sports resort surrounded by railway and cable car up into the mountains. The village is also on the route of the snow to see the magnificent scenery famous Glacier Express and so we will take a short of the area. ride on a local train to get to the top of the Oberalp Pass at 6,700ft. This is a very popular skiing area. We return to Hergiswil by the same route. DAY 1: Door to Door service from your home to • We travel by train and bus to reach the foot of the Seehotel Pilatus, Hergiswil HHHH London for a lunchtime flight to Basel. From here we newly opened world’s steepest funicular with a With the lake in front and towering Mount Pilatus shall travel by coach to our base for the next 7 maximum gradient of 110%. This will take us up to behind, this family owned hotel is an ideal base from nights, the Seehotel Pilatus in the village of Hergiswil. the traffic free winter sports resort of Stoos. If the which to explore the Lake Lucerne area. All rooms DAYS 2 TO 7: There will be five included excursions weather is suitable we can go even higher by have en-suite facilities, TV, telephone and safe. There and a free day. chairlift to Fronalpstock from where there is a is a lakeside terrace and an indoor pool. Free Wi-Fi. We take a short train ride into Lucerne and then • splendid view down over Lake Lucerne. travel by boat along the lake to Vitznau. Here we Price Includes: • By train to the resort of Engelberg at the base of transfer onto Europe’s oldest mountain rack railway F Door to Door service Mount Titlis. From here we climb the mountain to reach the top of the Rigi Mountain at 5,750ft. F Return flights firstly by gondola and then by a rotating cable car From here we can look down onto Lake Lucerne, F Private coach from Basel Airport to the hotel to reach the summit at almost 10,000ft. At the top including Hergiswil, and across to Mount Pilatus. and return there are some of the best views in the Alps as well We then return down the other side of the F 7 nights dinner, bed and breakfast at the Seehotel as a cliff walk across Europe’s highest suspension mountain to Arth Goldau and return to Hergiswil Pilatus, Hergiswil bridge and the Ice Flyer chairlift which provides by train. F Porterage access to the Glacier Park. F Excursions as detailed in the itinerary Today we travel on part of the Golden Pass rail • A free day but your local travel pass (Tell Pass) will F Tell Pass public transport ticket route across the Brunig Pass into the Bernese • be valid on trains, buses and mountain railways. F Services of a Tour Manager throughout Oberland, where we skirt Lake Brienz before Some may want to spend the day in Lucerne but arriving at the international resort of Interlaken. Single room supplement: £120 there are plenty of other areas to explore including Here we change onto another train to head into Lake view room supplement: £130 per person an ascent of Mount Pilatus by cable car. the Jungfrau region for an incredibly scenic round DAY 8: We travel by coach back to Basel Airport for Apart from the charter coach from and back to trip taking us via Lauterbrunnen to Kleine Basel Airport all our travelling in Switzerland will be our flight to the UK. Then Door to Door service to Scheidegg where we see the Eiger, Monch and by scheduled public transport. Hergiswil station is home. Jungfrau mountains. We then descend to the resort around a 10 minute walk from our hotel. We will of Grindelwald before returning to our hotel via This holiday is not suitable for anyone with limited need to walk through snow in many places. Many Swiss stations do not have lifts or escalators. Interlaken and over the Brunig Pass. mobility.

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EUROPE Madeira - Island of Eternal Spring 4th May 2020 & 5th October 2020 | 8 days | £1375 per person

Delight in the enchanting gardens • Portela, which overlooks the north coast of the and picturesque villages on the island, a superb photo shoot opportunity and the beautiful Island of Madeira. From historic city of Machico, the second most populated on the island. our base near the capital of • Visit the typical fishing village of Camara de Lobos. Funchal, our included excursions • Lunch at a local taverna-restaurant and photo stop offer you the best the island has to at Cabo Girao, the world’s second highest cape at offer. 580 metres. • A day of beautiful gardens: The Gardens of Quinta do Palheiro Ferreiro, which have the most valuable DAY 1: Your Door to Door service will transfer you to and exotic plants on Madeira, and also its views the airport for your flight to Madeira. On arrival, our over Funchal city and the Botanical Gardens of local coach will transfer us to the Golden Residence Madeira. Hotel, our base for the next 7 nights. • 2 full and 2 half days at leisure to relax and enjoy During our stay, the following excursions are included: the hotel facilities or explore Funchal further at Hotel Golden Residence HHHH • Guided tour of Funchal, including the Old Town, your own pace. A smart, modern hotel just outside the capital of the market, an embroidery factory and a visit to a DAY 8: Today we leave Madeira. Our local coach will Funchal and offering panoramic views across to the sea, local wine cellar where you will be able to sample transfer us to the airport for our return flight back to coast and imposing cliffs. All bedrooms offer a side sea Madeira Wine. the UK and your Door to Door service home. view and have air-conditioning, telephone, TV, hairdryer and Wi-Fi. There is a spa centre and indoor & outdoor Camacha, one of the most rural and picturesque • For anyone with mobility issues, this holiday has pools. villages in Madeira, well known for the wicker been graded as medium. basket industry and colourful folklore. Price Includes: Pico do Arieiro which at over 1800 metres high is • F Door to Door Service the third highest peak on the island. F Return flights F Airport transfers at the destination F Porterage F 7 nights dinner, bed & breakfast at the Golden Residence Hotel, Funchal F Drinks package with dinner F Side Sea view rooms F 2 lunches during full day excursions F Coach tours as mentioned in the itinerary F All entrance fees, where applicable F English speaking local guides during the excursions F Services of a Cito Tour Manager throughout

Single room supplement: £250

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Splendours of Sicily EUROPE Taormina, Catania & Syracuse 3rd June 2020 | 8 days | £1295 per person

Sicily, the largest Mediterranean • The city of Catania where ancient monuments and island has a rich history of culture fanciful Baroque buildings characterise the and tradition. Enjoy the scenic cityscape. Highlights include the Norman-Baroque Cathedral, the Elephant Fountain, the Greek theatre hillside towns and villages, fishing and Roman Odeon. ports and expansive olive groves • The Ortygia Peninsula and the UNESCO that are interspersed with Greek archeological park and temples of Syracuse, one of the most important cities of Ancient Greece and and Roman amphitheatres and whose ruins rise out of lush citrus orchards. Time to temples - all with majestic Mount wander through its streets and piazzas where you Etna as a backdrop. will find the Fountain of Arethusa. • Excursion to Mount Etna, Europe’s highest active volcano. Walk the Silvestri craters and the lava DAY 1: Your Door to Door service will transfer you to streams of 1983 and 2001, with lunch included. Arathena Rocks Hotel Complex the airport for your flight to Sicily. On arrival, our • 2 full days and 2 half free days to relax and enjoy HHHH The Arathena Rocks Hotel enjoys a wonderful sea local coach will transfer us to the Arathena Rocks the hotel facilities or explore the local area at your front position and is a 15 minute walk to the beach Hotel Complex in Giardini Naxos, our base for the own pace. resort of Giardini Naxos. Facilities include lounge, a next 7 nights. DAY 8: Today we leave Sicily. Our local coach will breakfast terrace overlooking the sea, an outdoor sea- transfer us to the airport for our return flight back to water pool and private gardens. En-suite bedrooms During our stay, the following excursions will be the UK and your Door to Door service home. included: have satellite TV, telephone, safe, air conditioning, • A guided walking tour of Taormina which is For anyone with mobility issues, this holiday has balcony or terrace and may be allocated across more surrounded by a setting of rocks, gardens and sea. been graded as medium. than one building. Taormina’s most famous structure is the Greek- Price Includes: Roman theatre from which there is a spectacular view of the sea and Mount Etna. F Door to Door Service • Visit the picturesque hill village of Savoca, film F Return flights location of The Godfather. F Airport transfers at the destination F Porterage F 7 nights dinner, bed and breakfast at the Arathena Rocks Hotel Complex F Drinks package with dinner F Coach tours as mentioned in the itinerary F All entrance fees, where applicable F English speaking local guides during the excursions F Services of a Cito Tour Manager throughout

Single room supplement: £150 Sea view rooms are available on request

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EUROPE The Beautiful Islands of Malta & Gozo 16th May 2020 | 10 days | £1445 per person & 3rd October 2020 | 10 days | £1495 per person

The resort of St Paul’s Bay on the • The Island of Gozo, famed for its character and north east coast of Malta, once a places of interest such as the Calypso Cave Dwejra quiet fishing village is now a and Ggantija Neolithic. Gozo’s finest attribute is Ramla Bay whose lurid red sand and crystal clear pleasant friendly and welcoming turquoise waters make it one of the finest beaches resort for all visitors. The many in Europe. shops and cafes offer excellent • The Ta Qali Crafts Village where there will be a service, local food and wine. The chance to see the traditional crafts of Malta, Promenade is directly in front of the including pottery, silver and gold filigree, lace- making, glassblowing and furniture making. hotel, ideal for a relaxing stroll • San Anton Gardens and Palace, probably the best after dinner. known gardens on the island. They are a botanical delight with mature trees, old stone urns and DAY 1: Your Door to Door service will transfer you to fountains, ponds and more formal flower beds. the airport for your flight to Malta. On arrival our • Leisurely harbour cruise around the bay where local coach will transfer us to the Dolmen Resort there will be a chance to see the beautiful coastline Dolmen Resort Hotel HHHH Located on the sea-front overlooking St Paul’s Bay, the Hotel, our base for the next 9 nights. of Malta. hotel has a private beach, 4 swimming pools, a Spa and Mosta, whose Parish Church has the 3rd largest • free Wi-Fi throughout. The en-suite rooms are all air- During our stay, the following excursions are included: unsupported dome in Europe. Drive on to Rabat to • Full day guided excursion to Valletta, Malta’s conditioned and have mini-bar, satellite TV, hairdryer the impressive St. Paul’s Catacombs complex. and safety deposit box. capital. This World Heritage city was built by the • Walk through the narrow street of the Silent City Knights of St John and is a Baroque masterpiece. of Mdina, admiring the magisterial Palace and Price Includes: Visit the Upper Barrakka Gardens and the Malta Mdina Cathedral. Experience, an audio- visual spectacular showing F Door to Door Service • The Domus Romana House, the last remaining F Return flights the most important events of Malta’s history. Roman house from the 1st Century left on Malta. F Airport transfers at the destination • The village of Dingli and Dingli Cliffs, reaching a F Porterage height of 300 metres and from here we get F Welcome drink and house wine & water with dinner spectacular views of Malta. F 9 nights dinner, bed & breakfast at the Dolmen • 2 full days and 3 half days at leisure to enjoy the Resort Hotel, St Paul’s Bay hotel facilities or to sightsee further at your own F Lunch on the Gozo full day excursion pace. F English speaking guide during the excursions F Coach tours as mentioned in the itinerary DAY 10: Today we leave the Island of Malta, our local F All entrance fees where applicable coach will transfer us to the airport for our return F Services of a Cito Tour Manager throughout flight to the UK and your Door to Door service home. Single room supplement from: £170 For anyone with mobility issues, this holiday has Sea view supplement: £80 per person been graded as easy-medium.

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EUROPE Cyprus - The Jewel of the Mediterranean 26th April 2020 | 9 days | £1295 per person & 4th October 2020 | 9 days | £1395 per person ALL INCLUSIVE

Standing at the crossroads of • A full day guided excursion to the pine clad Europe, Asia and Africa, Cyprus has mountains of Troodos, dotted with picturesque had a tumultuous history. Today its villages. Visit the famous Kykkos Monastery, f originally founded by the Byzantines in 1092 and historic background merges with renowned for its wealth of frescoes and mosaics. the natural beauty ranging from Inside the church is the golden altar, the centre golden beaches to rugged piece of which is the famous icon of the Virgin. • The village of Omodos, a wine producing village coastlines to rolling hills and forest with a quaint cobblestone square. clad mountains, dotted with • A scenic journey along the coast to Limassol, picturesque villages. Cyprus’s second largest city. A bustling port and resort, the city is renowned for its shopping and cafes. Also visit Curium, the stunning amphitheatre Leonardo Plaza Cypria Maris Beach DAY 1: Your Door to Door service will transfer you to built into the sea cliffs outside of Limassol. Free Hotel & Spa HHHH the airport for your flight to Cyprus. A local coach time to wander along the seafront or explore the An adults-only hotel in a prime location in Paphos. will transfer us to the Leonardo Plaza Cypria Maris local market. We visit the beautiful setting of Located on a sandy beach, close to the tourist Beach Hotel, our base for the next 8 nights. Aphrodite’s birthplace, situated on the old coastal promenade that ends at the harbour and castle. road. Beautifully designed with modern, spacious rooms During our stay, the following excursions are included: and extensive gardens, it ranks amongst the most 3 full days and 1 half day at leisure to enjoy the A morning guided tour of the city of Paphos. Once • popular hotels in Paphos. • hotel facilities or embark on some further the ancient capital of Cyprus now emerging as one All rooms are en-suite with air-conditioning, satellite of the most popular resorts on the island. We will sightseeing or shopping. Lunches are not included during the full day excursions. TV, tea/coffee making facilities, mini-fridge, hairdryer visit Panagia Church, built in the 13th century over and Wi-Fi. Facilities include indoor and outdoor pools, DAY 9: Today we leave Cyprus. Our local coach will the ruins of an early Byzantine basilica, where it is tennis courts, gym and sauna. believed that St Paul was flogged here by the transfer us to the airport for our return flight back to the UK and your Door to Door service home. Roman Governor. Price Includes: A full day guided excursion to Nicosia, the capital • For anyone with mobility issues, this holiday has F Door to Door Service city of Cyprus. We will see the Archbishop’s Palace been graded as easy-medium. F Return flights and visit the Cathedral of St John, also the F Airport transfers at the destination Archaeological Museum and restored 19th Century F Porterage Quarter. Free time for sightseeing at your leisure. F 8 nights All Inclusive at the Leonardo Plaza Cypria Maris Beach Hotel, Paphos F Coach tour as mentioned in the itinerary F English speaking local guides during the excursions F All entrance fees, where applicable Services of a Cito Tour Manager throughout F Single room supplement: £195 Sea view supplement: £95 per person

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EUROPE Tasty Tuscany 5th May 2020 | 8 days | £1225 per person & 8th September 2020| 8 days | £1275 per person

Discover the main ingredients of • Wine tasting in the Chianti Valley, where the hilly Italian life and their love of great landscape is interspersed with vineyards and food on this tour to glorious palaces. • Take the train into Florence for a guided walking Tuscany. See the sights amidst some tour of this beautiful Renaissance city. Highlights of Italy’s most stunning landscapes include the Duomo di Santa Maria del Fiore, the and try your hand at the art of pasta Giotto Bell Tower and the historic district before making in an authentic farmhouse, some free time to admire the shops on the Ponte taking in the feast of the senses that Vecchio, enjoy an Italian espresso or a gelato. • Visit to Lucca, a charming town with its cathedral, is “la dolce vita”. Church of San Michele and well preserved city walls. DAY 1: Your Door to Door service will transfer you to • Travel to Pisa to be charmed by this antique, the airport for your flight to Italy. On arrival, our local former sea republic. We will see the impressive coach will transfer us to the Hotel Adua & Regina Di cathedral, the baptistery and of course, the world- Saba, in Montecatini Terme our base for the next 7 famous Leaning Tower. nights. (Please note that restrictions at Pisa airport • 1 full day and 2 half days free at leisure in Hotel Adua & Regina Di Saba, will require a minimum 10 minute walk to the coach Montecantini Terme. Montecatini Terme HHHH meeting point). DAY 8: Today we leave Tuscany, our local coach will Located in the heart of the town, this family-run hotel transfer us to the airport for our return flight back to is just a few steps away from the local shops & town During our stay, the following excursions are included: the UK and your Door to Door service home. spas. All rooms feature telephone, hairdryer, satellite TV, • Visit a typical local farmhouse for an introduction air-conditioning, safe and Wi-Fi. There is also a Wellness to the tasty world of Italian cuisine. Volunteers For anyone with mobility issues, this holiday has Centre with a small heated pool. from within our group will be needed to assist the been graded as medium-hard. chef during our master class. They will prepare our Price Includes: lunch of pasta, sauce and crostini which we will F Door to Door Service enjoy with a sample of the local wine. F Return flights • Excursion to Volterra, a former Etruscan settlement F Airport transfers at the destination located on a rise with a splendid view of the F Porterage surroundings. F 7 nights dinner, bed & breakfast at the Hotel Adua • Visit to a local olive grove for a tour and tasting. & Regina Di Saba, Montecatini Terme • Excursion to Siena for a guided tour of this F 1 traditional lunch included important medieval city. The highlight is the Piazza F Coach tours as mentioned in the itinerary del Campo, the seashell-shaped square, on which F English speaking local guide during the excursions All entrance fees, where applicable the famous Palio horse race takes place each year F F Services of a Cito Tour Manager throughout and the imposing cathedral is also magnificent. Single room supplement: £115

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EUROPE Little Trains of the Pyrenees 18th May 2020 | 8 days | £1255 per person & 28th September 2020 | 8 days | £1235 per person

Stretching the width of south- • Villefranche De Confluent, in France, recently listed western France, from the wind as a UNESCO World Heritage Site, to catch the Little scuffed surf of the Atlantic to the Yellow Train to Font Romeu. One of the great railway journeys of the world, this historic metre-gauge gentle drift of the Mediterranean, electric railway rises through dramatic scenery, the Pyrenees form a magnificent hugging the sides of the deep Tet Valley, winding backdrop of mountains some between forests, chasms and gushing streams. • Excursion to Figueres for an included visit to the 400km long and act as the natural Dali Museum. Built by Salvador Dali, the museum’s frontier between France and Spain. collection allows visitors a thought-provoking Our ‘Little Trains’ tour enables you insight into Dali’s unique and captivating world. to see a truly diverse landscape. • Free time in the traditional town of Figueres where a typical ‘La Rambla’ central avenue, can be found Hotel Maritim, Roses HHHH at the heart of the shopping zone and links the old Located on the seafront in Santa Margarita, Roses, the DAY 1: Your Door to Door service will transfer you to quarter with newer parts of the town. Hotel Maritim offers splendid views of the sea and the airport for your flight to Spain. A local coach will • An excursion on the rack railway to the Sanctuary Roses Bay. En-suite bedrooms feature air- transfer us to the Hotel Maritim in Roses, our base of Nuria. Located in the Eastern Pyrenees, Vall de conditioning, telephone, hairdryer, side seaview for the next 7 nights. Nuria is a mountain resort with a unique landscape balcony rooms and Wi-Fi. The hotel offers an During our stay, the following excursions are included: surrounded by peaks of almost 3,000m from which extensive buffet dinner with an abundance of local • A trip to the Cap de Creus Nature Park on the local flow a multitude of water sources and torrents. produce. tractor train, the Roses Express. This cultural tourist From your seat on the rack railway you will see Price Includes: train offers a unique way of travelling, with breath-taking scenery during the 12.5km journey marvellous panoramic views over the Bay of Roses over an incline of more than 1,000m. F Door to Door Service and nature park. • Day trip into France to take the TPCF Train Rouge F Return flights from Rivesaltes to Caudies de Fenouilledes and via F Airport transfers at the destination the open-top train, to Axat. Part of this historic F Porterage railway has been in existence since 1901 and the F 7 nights dinner, bed & breakfast at the Hotel journey takes us on a lovely ride through the Pays Maritim, Roses Cathare and Fenouilledes from the mountains to F Side seaview rooms the sea. F Coach tours as mentioned in the itinerary • 1 full day and 2 half days free to enjoy the beach F English speaking local guide during excursions and promenade or explore the resort further at F All entrance fees, where applicable your own pace. F Train tickets for all services mentioned DAY 8: Today we leave Roses. Our local coach will F Services of a Cito Tour Manager throughout transfer us to the airport for our return flight back to Please note - Train services are subject to change due the UK and your Door to Door service home. to seasonal timetables.

For anyone with mobility issues, this holiday has Single room supplement: £185 been graded as medium.

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Lakes and Mountains of Central Switzerland EUROPE Based on Lake Lucerne 22nd May & 18th September 2020 | 10 days | £1625 per person

This tour follows our established • Boat to Vitznau to connect onto the world’s oldest Swiss theme of using trains, lake rack railway to climb to the summit station on steamers, mountain railways, cable Mount Rigi. Descend by another rack railway on the other side of the mountain to Arth-Goldau and cars and buses to explore this then back by train via Lucerne to Hergiswil. beautiful region from our base on • Train from Lucerne to Goeschenen via the scenic the shore of Lake Lucerne. northern section of the original Gotthard railway. Change onto a rack railway to ascend the Schollenen Gorge to the small town of Andermatt. There will be free time here and also the DAY 1: Your Door to Door service will transfer you to ©swiss-image.ch a UK airport for a flight to Basel. From here we will opportunity to travel on part of the route followed by the Glacier Express up to the Oberalp Pass. travel by coach to our base for the next 9 nights, the Seehotel Pilatus, Hergiswil A local tour to the Stanserhorn. The town of Stans HHHH Seehotel Pilatus in the village of Hergiswil on the • With the lake in front and towering Mount Pilatus is just a few minutes from Hergiswil and from here shore of Lake Lucerne. behind, this family owned hotel is an ideal base from DAYS 2 TO 9: Everyone will have a Tell Pass which travel by a historic funicular and the new ‘Cabrio’ which to explore the Lake Lucerne area. All rooms have provides unlimited access to all the public transport cable car to the mountain top. Visit the resort of en-suite facilities, free Wi-Fi, British TV channels and a in the area throughout the holiday. Excursions will be Burgenstock and the Hammetschwand Lift before safe. There is a lakeside terrace and an indoor pool. arranged on seven days with destinations including: returning to Hergiswil by boat. • Cruise on Lake Lucerne. The whole trip takes just • By train over the Brunig Pass to the lakeside town Price Includes: of Brienz. Ascend by rack railway to the Brienzer under 3 hours so this will be broken into two F Door to Door service Rothorn from where there are great views to the sections on different days. Beautiful scenery with F Return flights stops at several attractive lakeside villages. Eiger, Monch and Jungfrau mountains. F Private coach from Basel airport to the hotel and • Train journey to the resort of Engelberg at the base • A visit to the traffic free mountain resort of Stoos return of Mount Titlis. Climb the mountain firstly by which is reached by the Stoosbahn – the newly F 9 nights dinner, bed and breakfast at the Seehotel gondola and then by a rotating cable car to reach opened steepest funicular in the world. Pilatus, Hergiswil the summit at 10,500ft where there is snow lying • An ascent of Mount Pilatus on the world’s steepest F Porterage all year round. rack railway. From the 7000ft summit there are F Excursions as detailed in the itinerary amazing views to the surrounding mountains and F 10 day Tell Pass public transport ticket down onto the lake. (Half day) F Services of a Cito Tour Manager throughout • 1 free day and 1 free afternoon. The Tell Passes will still be valid so it will be possible for everyone to Single room supplement: £155 Lake view room supplement per person do as little or as much as they want. The £155 opportunities are endless! Apart from the charter coach from and back to Basel DAY 10: We travel by coach back to Basel Airport for Airport all travelling in Switzerland will be by our flight back to the UK and your Door to Door scheduled public transport. Hergiswil station is around service back home. a 10 minute walk from the hotel. We will need to move swiftly between connections at certain stations. This holiday is not suitable for anyone with mobility Many Swiss stations do not have lifts or escalators. issues.

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EUROPE Puglia - Italy’s Hidden Gem 16th May 2020 & 5th September 2020 | 8 days | £1325 per person

The ‘heel’ of Italy is a land of • Scenic coach drive to Matera for a walking tour of memorable coastal and hilltop the town renowned for its cave-dwellings carved towns, picturesque seascapes, olive into the canyon. The cave-houses, or Sassi, where families once lived are now coming back to life as groves and limestone precipices. hotels, museums and restaurants. We explore this fascinating area • Lecce, nicknamed ‘Florence of the south’. Built in from our base in Martina Franca, a local soft creamy limestone with dazzling architectural surprises around every corner, Lecce is town in the very heart of Puglia a minor Baroque masterpiece and its spider web of with its lovely historic centre and a streets offers a range of vistas. maze of winding alleys where • Otranto, one of Puglia’s most charming towns. The

whitewashed simplicity sits side by imposing castle, thick perimeter walls and robust towers dominate much of the town, giving way to side with Baroque extravagance. Park Hotel San Michele, a small port, a series of sea fronted promenades with excellent restaurants, sandy beaches and Martina Franca HHHH From a traditional farmhouse dating back to 1600 to DAY 1: Your Door to Door service will transfer you to turquoise waters. a magnificent villa in the early 1900s, it is now a the airport for your flight to Italy. A local coach will Trani, an instantly recognisable landmark for sailors • modern hotel in a superb location. Close to the centre transfer us to the Park Hotel San Michele, Martina navigating the Adriatic Sea over the centuries. of Martina Franca and the Old Town, the hotel also Franca, our base for the next 7 nights. Trani’s iconic seafront cathedral is one of the finest offers clients a delightful pool garden area ideal for in Italy. The old town centre is a charming medieval relaxing and unwinding. All the rooms are en-suite During our stay, the following excursions are included: network of streets with plenty of fine architecture with air-conditioning, mini-bar, free Wi-Fi, satellite TV, • Drive tour through the southern Italian countryside arranged around the picturesque fishing port. hairdryer and telephone. to visit Ostuni, ‘La Citta Bianca’. Rising high above 2 free full days to explore further at your own pace. the vast olive carpeted plateau of the lower Murgia, • DAY 8: Today we leave Puglia, our local coach will Price Includes: Ostuni has long been an awe-inspiring sight for transfer us to the airport for our return flight back to F Door to Door Service those travelling across Puglia. the UK and your Door to Door service home. • Alberobello, famous for its collection of Trulli, F Return flights traditional dry-stone conical roofed dwellings For anyone with mobility issues, this holiday has F Airport transfers at the destination which are mainly found in the Itria Valley. been graded as medium-hard. F Porterage Alberobello has the largest collection of original F 7 nights dinner, bed & breakfast at the Park Hotel buildings, many of which are still occupied today. San Michele F Drinks package with dinner F Coach tours as mentioned in the itinerary F English speaking local guide during the excursions F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Single room supplement: £125 Superior rooms are available on request

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EUROPE Croatia & the Dalmatian Coast 2nd June 2020| 8 days | £1495 per person & 29th September 2020 | 8 days | £1465 per person

You will be amazed and delighted • Drive along the Makarska Riviera and picturesque with the unique architecture, Neretva River Delta to Mostar; a meeting place of natural beauty, picturesque cultures and religions. A guided walking tour will show us the town’s highlights including the old villages and stunning views this Bazaar, the Koski Mehmed Pasha Mosque and a beautiful coastline offers. typical Turkish house. Finally we walk along the legendary Turkish bridge dated from the 16th century and after which the town was named. DAY 1: Your Door to Door service will transfer you to Visit to the city of Split, situated on a peninsula the airport for your flight to Split. On arrival, our • and surrounded by historical towns and coach will transfer us to the Meteor Hotel in settlements. Highlights include the 4th century Makarska, our base for the next 7 nights. Diocletian's Palace with its ancient cellars, Roman During our stay, the following excursions are included: temples, cathedral and baptistery and finally to the • The picturesque town of Omis at the mouth of the famous Golden Gate. Centina River, where the annual festival of • Free time to explore the town of Trogir, a UNESCO Dalmatian folk songs takes place. World Heritage Site. Trogir arose from the ancient Hotel Meteor, Makarska HHHH • Boat trip along the Centina River through the Tragurion and is full of buildings and monuments This is a modern hotel overlooking the beach and close magnificent canyon with crystal clear waters to the testifying to its rich history. These include the to the town square by the harbour. All rooms have picnic resort of Radmanove Mlinice. Here we enjoy cathedral, the City Loggia from the 15th century, balcony, en-suite, air conditioning, flat screen TV, safe, an inclusive lunch accompanied by traditional the Cipiko Palace, the Town Hall and the mini bar, hairdryer and Wi-Fi. There are outdoor and Dalmatian music. Benedictine monastery dating from 1064. indoor swimming pools and a range of other leisure • Coastal drive to Sibenik, the oldest Slavic city on facilities. the Adriatic. A short stop will be made in the old town with a visit to the most beautiful Renaissance Price Includes: cathedral on the Adriatic Coast. F Door to Door Service • The Krka Waterfalls & National Park. The Krka River F Return flights flows over 45 miles from its spectacular source F Airport transfers at the destination near Knin en-route to the Adriatic. With its 7 F Porterage waterfalls and a total drop in altitude of 242 F 7 nights dinner, bed and breakfast at the Meteor metres, the Krka is a true phenomenon to witness. Hotel, Makarska 2 free days in Makarska to explore further at your F Drinks package with dinner • 1 traditional lunch included own pace or enjoy the hotel and resort facilities. F F Coach tours as mentioned in the itinerary DAY 8: Today we leave Croatia. Our coach will F English speaking local guide during excursions transfer us to the airport for our flight back to the UK F All entrance fees, where applicable and your Door to Door service home. F Services of a Cito Tour Manager throughout For anyone with mobility issues, this holiday has Single room supplement: £280 been graded as medium.

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EUROPE Mayrhofen & the Austrian Tyrol 5th July 2020 | 8 days | £1275 per person

The beautiful Austrian Tyrol is • In Jenbach we board the Achensee Railway - located in the heart of the Alps and Europe’s oldest steam operated cog railway. We offers stunning scenery and arrive at Achensee the largest lake in the Tyrol, where the emerald green lake nestles between the panoramic views of lakes and Karwendel and Rofan mountain ranges and where mountains. Our tour shows off we embark on an included scenic lake cruise, with some of the highlights of the region free time in Pertisau. • Alpbach, Austria’s prettiest village. Free time to from our base in Mayrhofen in the explore this mountain village with its traditional Ziller Valley. timber houses and balconies laden with flowers. We have included a light lunch at the pretty Zur Post Hotel. DAY 1: Your Door to Door service will transfer you to • Visit to the Tyrolean Farmhouse Museum. This the airport for your flight. On arrival, our local coach open-air museum features fragments of rural will transfer us to the Sport & Spa Hotel Complex Tyrolean architecture which have been collected Strass, our base for the next 7 nights. and brought together to provide an insight into During our stay, the following excursions are included: rural life. • Scenic drive over the Gerlos Pass to the Krimml • 2 free days to enjoy the hotel facilities or perhaps Sport & Spa Hotel Complex Strass Waterfalls, the highest waterfalls in Europe. take one of the lifts to the top of the mountain for HHHH A popular family run hotel complex in the centre of Drive along the Pinzgau Valley to Kitzbuhel, the stunning views of the valley or travel on the steam • Mayrhofen. All rooms have en-suite facilities, TV, famous winter and summer resort in the heart of train through the Ziller Valley. hairdryer, telephone, safe, balcony and Wi-Fi. There is DAY 8: Today we say goodbye to the Tyrol. Our local the Alps. an indoor swimming pool and spa facilities, lobby bar, coach will transfer us to the airport for our return • Visit to Innsbruck, the capital of the Tyrol. A and some nights feature live musical entertainment in flight back to the UK and your Door to Door service panoramic tour of the city before some free time in the sports bar. the old town to explore or enjoy lunch in one of home. the many cafes. For anyone with mobility issues, this holiday has Price Includes: Short visit to the smallest town in the Tyrol, • been graded as easy-medium. F Door to Door Service Rattenberg. Known as the ‘Glass Town’, Rattenberg F Return flights sits on the side of the River Inn, with its cobbled F Airport transfers at the destination streets, alleyways and multi-coloured buildings. F Porterage F 7 nights dinner, bed & breakfast within the Sport & Spa Hotel Complex Strass, Mayrhofen F 1 traditional lunch included F Coach tours as mentioned in the itinerary F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Single room supplement: £75

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EUROPE The Charming Italian & French Rivieras 31st May 2020 & 20th September 2020 | 8 days | £1195 per person

From our beautiful Italian base of • Tour of Nice including a drive along the famous Diano Marina we explore both the Promenade de Anglais. French and Italian Rivieras, with • The stunning Corniche Coast Road drive. • Monaco; the tiny principality with its harbour and visits to sophisticated Nice, chic luxury lifestyle with Monte Carlo at its heart, which Monte Carlo, San Remo and we will enjoy on the little tourist train. Menton, enjoying everything this • Menton, known as ‘La perle de la France’. Built on a coastline has to offer. rock peak above the sea and dominated by the Prince’s Palace and the cathedral. • Scenic drive along the coast to Alassio, a traditional DAY 1: Your Door to Door service will transfer you to Italian resort with its long sandy beach. the airport for your flight. A local coach will transfer • 2 full and 1 half free days to explore at your own us to the Grand Hotel Diana Majestic, Diano Marina, pace or watch the world go by at a seaside café. our base for the next 7 nights. DAY 8: Sadly it’s time to leave. Our local coach will During your holiday, we will enjoy the following transfer us to the airport for our return flight to the excursions: UK and your Door to Door service home. San Remo with its sumptuous parks, palm-lined • For anyone with mobility issues, this holiday has Grand Hotel Diana Majestic promenades and elegant shopping street HHHH been graded as easy-medium. The hotel overlooks the bay of Diano Marina and is characterise San Remo as the main city on the located between Nice and Genoa. It boasts 2 fresh Riviera of Flowers. water swimming pools and spa facilities, plus access to • Head into the peaceful Ligurian hinterland. Olive their private beach. All rooms are equipped with air- groves and vineyards are dotted alongside small conditioning, minibar, satellite TV, safe and Wi-Fi. towns like the medieval Dolceacqua. Price Includes: F Door to Door Service F Return flights F Airport transfers at the destination F Porterage F 7 nights dinner, bed & breakfast at the Grand Hotel Diana Majestic, Diano Marina F Welcome drink & Ligurian candlelit dinner F Coach tours as mentioned in the itinerary F English speaking local guide during the excursions F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Single room supplement from: £225

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A True Taste of Andalucia EUROPE Based in Cordoba NEW 21st April 2020 & 13th October 2020 | 8 days | £1455 per person ITINERARY

The sweet scent of blossom, the • City tour of Seville, the capital of Andalucia. swish of a flamenco dress, the Highlights include the beautiful Plaza España, the old tobacco factory and the gracious promenade glimpse of a white village perched along the banks of the River Guadalquivir. Also the atop a crag…. In Andalucia, your legendary Jewish Quarter, well known from the memories will linger. From our new operas Carmen, Don Juan and The Barber of Seville. base in the city of Cordoba, immerse Entrance to the cathedral, the largest Gothic Cathedral in Europe with free time to explore the yourself in all the rich heritage, city a little further at your own pace. culture and colourful history that • Visit the town of Baena, set in a landscape of olive Andalucia has to offer. orchards and cereal fields and a significant producer of extra virgin olive oil, where we have DAY 1: Your Door to Door service will transfer you to the chance to visit a mill. the airport for your flight to Malaga. From here, we • The white villages of Zuheros & Luque in the Sierra visit nearby Mijas Pueblo a beautiful and typical Subbetica Natural Park. Glaring light reflecting village with its whitewashed houses set into the hills from chalky white walls against a Mediterranean overlooking the Mediterranean. Free time for tapas blue sky is everybody's image of a "pueblo blanco" and maybe a little vino and to stroll through its (white village) and Zuheros is one of the best. Hotel Hesperia, Cordoba HHHH Just steps away from the Roman Bridge and within a narrow streets before our coach takes us to the Hotel Luque is just as picturesque, set on a hillside, crowned by a castle and medieval defensive walls 10 minute walk of the major attractions and the city Hesperia in Cordoba, our base for the next 7 nights. centre. This bright, modern hotel offers lounge, overlooking the main square. A traditional During our stay, the following excursions are included: Andalucian lunch is included today. restaurant, a small shallow pool, roof-top terrace bar with amazing city views. Comfortable, air-conditioned • Full day city tour of Cordoba – all on the doorstep of • 2 full and 2 half free days in Cordoba to continue our hotel. Walk through the historical centre with its en-suite bedrooms include TV, telephone, safe & Wi-Fi. sightseeing at your own pace, or just relax at the narrow and crooked streets admiring the beautifully hotel or in a shady terrace. Price Includes: colourful ‘patios’ and examples of traditional DAY 8: Sadly we wave Adios! to Andalucia. Our local F Door to Door Service Moorish street design, such as the stunning ‘Calle de coach will transfer us to Malaga Airport for our return Return flights las Flores’ or street of flowers. F flight to the UK and your Door to Door service home. F Airport transfers at the destination • Entrance included to the 1,000 year old mosque; the For anyone with mobility issues, this holiday has F Porterage Mezquita of Cordoba, the second largest in the world 7 nights dinner, bed and breakfast at the Hesperia been graded as medium. F and a UNESCO World Heritage site. A unique and Hotel, Cordoba architecturally stunning building with an imposing F Drinks package with dinner cathedral built inside. Visit to the Alcazar (or fortress) F 1 traditional lunch included of Cordoba and its beautiful gardens. F Coach tours as mentioned in the itinerary • Morning excursion to the village of Montilla F English speaking local guides during the excursions famous for its Amontillado pale dry sherry and the F All entrance fees, where applicable rich Pedro Ximenez aromatic sweet wine. Take a F Services of a Cito Tour Manager throughout walk through this charming white village and enjoy Single room supplement: £330 a visit to a winery to sample the local produce.

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EUROPE Cosmopolitan Crete ALL 12th May 2020 | 8 days | £1195 per person INCLUSIVE

Crete is Greece's largest island • Tour of the Minoan Palace of Knossos, where we located on the southern side of the will feel the myths and legends come alive in Aegean Sea. Due to its size and rich Europe’s first palace. • Heraklion, the capital of Crete with its recently culture, it offers visitors an restored Venetian Castle and the famous Morosine amazing experience while Fountain, plus a visit to the Archeological Museum. discovering its history and • Visit Chania town, regarded as ‘Venice of the East’ traditional character. and not unjustly, as the most beautiful city in Greece. • Excursion to the town of Rethymno which DAY 1: Your Door to Door service will transfer you to maintains its Venetian and Ottoman grandeur and the airport for your flight to Crete. A local coach will the largest fortress in Crete, the majestic Fortezza. transfer us to the Silva Beach Hotel, Hersonissos, • Tour to Lassithi Plateau, which lies 850 metres base for the next 7 nights. above sea level in the Dikti mountain range in the During our stay on Crete, the following excursions will eastern part of the island. be included: • Krassi Village and local pottery shop. • Boat trip to Spinalonga, a small island located at • 2 full days and 2 half days at leisure to enjoy the the entrance of Elounda Lagoon. Spinalonga’s hotel facilities or further sightseeing at your own Silva Beach Hotel HHHH history varies from being a Venetian fortress to the pace. Lunches are not included during full day Built in the style of a traditional Cretan village, the Silva last leper colony in Europe but retains a natural excursions. Beach is less than a 10 minute walk from Hersonissos. Hotel facilities include 3 outdoor pools, tennis courts beauty and offers views across the whole DAY 8: Today we leave Crete. Our local coach will and wellness centre. Bedrooms are air conditioned and transfer us to the airport for our return flight back to landscape. include hairdryer, telephone, satellite TV, a hire safe, the UK and your Door to Door service home. • The picturesque town of Agios Nikolaos, wrapped Wi-Fi and balcony or terrace with pool or garden views. around its harbour-lagoon For anyone with mobility issues, this holiday has been graded as easy-medium. Price Includes: F Door to Door Service F Return flights F Airport transfers at the destination F Porterage F 7 nights All Inclusive at the Silva Beach Hotel, Hersonissos F Coach tours as mentioned in the itinerary F English speaking local guides during the excursions F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Single room supplement: £200

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EUROPE The Venetian Riviera & Southern Dolomites 2nd June 2020 & 8th September 2020 | 8 days | £1295 per person NEW FOR 2020

Our base is Lido di Jesolo, situated • Full day guided excursion to Venice, to which we on the edge of the Venetian Lagoon arrive by boat across the lagoon and straight to and facing the Adriatic. One of St. Mark’s Square. Highlights of our walking tour will include the Basilica, the Rialto Bridge, the Italy’s most popular beach resorts Grand Canal and Doge’s Palace. There will be free it is close enough to all the history time for you to explore further at your own pace. and culture of Venice but without • Full day excursion to the glorious Dolomites, also known as the pale mountains and a UNESCO the crowds. Plus 8 miles of sandy World Heritage Nature Site. In the Ampezzo Valley beaches, seaside attractions and a and together with the town of Cortina d’Ampezzo beautiful promenade for easy we will discover this unique terrain bursting with walks, Jesolo is the ideal base of green valleys, high mountain pastures and canyons, forests, streams, alpine lakes and waterfalls. Vidi Miramare & Delfino Hotel HHHH our newest Italian holiday. • Jesolo holds a local market every Friday – which we Comprising of two buildings, side by side, the family are keeping as a free day for you! Held in the Piazza owned Vidi Miramare & Delfino Hotel offers a DAY 1: Your Door to Door service will transfer you to Kennedy, a bus ride away, it is the place to go if you beachfront location directly on the promenade. the airport for your flight to Venice. On arrival, our want to live like a local and where you can sample Tastefully decorated the hotel has a swimming pool, beach and terrace bar. Locally sourced menu offering local coach will transfer us to the Vidi Miramare & some of the local produce. Excursion to Treviso, almost a Venice in miniature. traditional and international cuisine. Delfino Hotel, Lido di Jesolo, our base for the next 7 • Treviso is a walled town with a rambling maze of En-suite, air-conditioned bedrooms have a balcony or nights. streets lined with arcades and twisting waterways. terrace with side sea view, satellite TV, radio, safe, During our stay, the following excursions are included: minibar and Wi-Fi. It is home to some of Italy’s top clothing brands Our coach will take us to the local port to embark • and of course, the centre of the Prosecco producing on a 3 island boat trip. Murano – world famous for Price Includes: region of Veneto. its glass blowing where there will be time for a 2 full and 2 half free days to enjoy your resort. F Door to Door Service demonstration. Burano – known for its lace work • DAY 8: Today we leave Jesolo. Our local coach will F Return flights and pretty, brightly coloured houses. Tochello – transfer us back to the airport for our return flight to F Airport transfers at the destination today mostly a nature reserve but also worth a Porterage the UK and your Door to Door service home. F visit to see the spectacular Byzantine mosaics in its F 7 nights dinner, bed & breakfast at the Vidi 7th century cathedral. For anyone with mobility issues, this holiday has Miramare & Delfino Hotel, Lido di Jesolo Side sea view rooms with balcony or terrace been graded as easy-medium. F F English speaking local guides during the excursions F Coach tours as mentioned in the itinerary F Entrances where applicable and boat trips and port taxes F Services of a Cito Tour Manager throughout

Single room supplement: £135

Front sea view rooms are available on request

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EUROPE Valencia & The Golden Levante Region of Spain 4th June 2020 & 15th September 2020 | 8 days | £1195 per person NEW FOR 2020

From our base in Gandia, south of • The Valley of Jalon with its magnificent mountains Valencia we explore the best this surrounded by olive trees, orange groves, vineyards diverse region of Spain has to offer. and almond trees. Visit to a local winery for tour and tasting of their wine, sausages and other local From picture postcard fishing produce, followed by an inclusive lunch. villages, dramatic rocky headlands • The Albufera Natural Park and rice-growing reserve. to the rich cultural city of Valencia, La Albufera, Spanish for lagoon, is one of the largest the region’s orange groves and of wetlands on the Iberian Peninsula and annually course its rice fields - the starting records over 350 species of visiting birds. The lagoon is separated from the Mediterranean by a point for any authentic paella. thin sandy strip of pine trees and sand dunes and where we will enjoy a gentle boat trip. DAY 1: Your Door to Door service will transfer you to • Excursion to the small fishing village of El Palmar, the airport for your flight to Spain. On arrival our said to be where paella originated and where we enjoy a lunchtime feast of this now world local coach will transfer us to the Hotel Principal Hotel Principal, Gandia HHHH Gandia, our base for the next 7 nights. renowned delicacy. Located just 200 metres from Gandia’s award winning 2 full and 2 half free days to explore further at your beach and in the heart of this popular, traditional During our stay, the following excursions are included: • own pace or enjoy the 2 miles of fine, golden sandy Spanish resort, this modern, comfortable hotel offers a Orientation walk of our beach resort and transfer • beach that our resort has to offer. restaurant serving local and international cuisine, an to the town, with its thriving centre of traditional DAY 8: Sadly we wave Adios! to Valencia. Our local outdoor pool, lounge, terrace and spa. Bright, en-suite, artisan shops, quaint museums and local coach will transfer us to the airport for our return air-conditioned rooms offer a balcony or terrace, TV, restaurants and bars. flight to the UK and your Door to Door service home. safe, hairdryer and Wi-Fi. • Full day excursion to Valencia, Spain’s third largest city. Highlights will include its 13th Century For anyone with mobility issues, this holiday has Price Includes: Cathedral, said to house the Holy Chalice from the been graded as easy-medium. F Door to Door Service Last Supper and the imposing Towers of Serranos F Return flights which marked the entrance to this once walled city. F Airport transfers at the destination Admission to the 15th Century La Lonja silk F Porterage exchange a UNESCO World Heritage Site, a F 7 nights dinner, bed and breakfast at the Hotel location that reflects the city’s mercantile Principal, Gandia F Drinks package with dinner prosperity. F 2 traditional lunches included The picture perfect coastal town of Calpe, in the • F Coach tours as mentioned in the itinerary heart of the Costa Blanca. Once an ancient fishing F English speaking local guides during the excursions village with Moorish castles and defence towers, F All entrance fees, where applicable the resort is crowned by the towering rocky F Services of a Cito Tour Manager throughout headland, The Rock of Ifach. Single room supplement: £135

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EUROPE The Greek Island of Corfu 2nd October 2020 | 8 days | £1225 per person

Think Corfu and you evoke up • Full day excursion of the Island. Highlights include images of traditional villages picturesque Paleokastritsa and its 13th Century cascading down hillsides, azure monastery and Lakones with the most breath- taking views of Corfu. seas sparkling in bright sunshine • A Kassiopi Coastal cruise passing the beautiful and powder-soft white sand Island of Vidos and the fishing villages of Nissaki beaches. Corfu the town, has a and Barbati and the town of Kassiopi. After some free time, the cruise continues past spectacular wealth of Greek, French and British beaches at Limnopoula and Agios Stefanos to reach influences in its maze of cobbled the cave of Agois Arsenios and the house where streets and alleyways. Lawrence Durrell lived. • Visit Achilleion Palace, museum and gardens, located in Gastouri and built by Sisi, Elizabeth of DAY 1: Your Door to Door service will transfer you to Bavaria, Empress of Austria and the nearby fishing the airport for your flight to Corfu. A local coach will village of Benitses. transfer us to the Elea Beach Hotel, our base for the • Visit to a distillery to sample freshly produced Elea Beach Hotel HHHH next 7 nights. liqueurs and sweets including their famous Koum Situated in the resort of Dassia, 12km from Corfu Kouat liqueur. Town. The hotel is set in a large olive grove, During our stay on Corfu, the following excursions are 2 full and 2 half free days to relax and enjoy the surrounded by beautiful landscaped gardens and is on included: • hotel facilities or explore the local area at your own a Blue Flag award-winning beach. All hotel rooms Guided tour of Corfu Town. The town is a maze of • pace. have air-conditioning, satellite TV, radio, telephone, narrow streets dominated by the 16th century fridge, hairdryer, Wi-Fi and balcony with sea view. The DAY 8: Today we leave Corfu. Our local coach will fortress. Shops and stalls sell local specialties such hotel boasts a saltwater swimming pool, beachfront transfer us to the airport for our return flight back to as wild honey, fig cakes and handmade lace. tavern, shop, table tennis & offers entertainment. the UK and your Door to Door service home. Included is a short boat ride to the famous Mouse Island. For anyone with mobility issues, this holiday has Price Includes: been graded as easy-medium. F Door to Door Service F Return flights F Airport transfers at the destination F Porterage F 7 nights dinner, bed and breakfast at the Elea Beach Hotel, Dassia F Sea view rooms F Coach tours as mentioned in the itinerary F English speaking local guides during the excursions F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Single room supplement: £250

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EUROPE The Italian Lakes - Lake Maggiore 23rd June 2020 | 8 days | £1295 per person

Lake Maggiore is situated in the • Excursion to Lake Orta, the lake that most tourists north west of Italy and crosses the have not yet discovered. The stunningly beautiful border into Switzerland. The resort views of the lake, with the glistening silver blue of the water contrasting with the backdrop of of Stresa is an ideal location, on the mountains, gives the place an eerie silence which is shores of the Borromean Gulf. Once both relaxing and enchanting. a tiny fishing village, Stresa is now • The town of Arona which enjoys a lovely climate a bustling and vibrant town with a and faces the splendid Lake Maggiore. It is also good selection of cafes, traditional known for the San Carlone statue, second only in size to the Statue of Liberty in New York. souvenir shops and boutiques. • The spectacular 16th Century Villa Visconti Borromeo Litta. Known for its monumental DAY 1: Your Door to Door service will transfer you to Nymphaeum, a series of rooms decorated with the airport for your flight to Milan. On arrival our mosaics and artificial grottoes, is one of the most local coach will transfer us to the Hotel Milan important examples in northern Italy for its Hotel Milan Speranza Au Lac HHHH Speranza Au Lac, Stresa, our base for the next 7 abundance of decorations and for the variety of The Hotel Milan Speranza Au Lac comprises of two nights. water features. buildings which are located side by side in the centre of • Lake Como, one of Italy’s most popular lakes and Stresa, close to the boat landing stage and shopping During our stay, the following excursions are included: one of the most beautiful in Europe. Visit Villa area. It has a superb position overlooking the lake, the • A morning guided walking tour of Stresa, which is Carlotta on the sunny western shore and a boat Borromean Islands and the Alps. Rooms are en-suite, sprinkled with villas, grand hotels and parks and has trip to Bellagio, the ‘Pearl of Lake Como’ with its have air-conditioning, satellite TV, safe, hairdryer and Wi-Fi. Leisure facilities are available at a nearby hotel. a beautiful lakeside promenade with magnificent quaint cobbled streets and cosmopolitan feel. views over the lake. Boat ride to the Borromean Islands with admission • Price Includes: to Isola Bella and Isola Madre. These monumental Door to Door Service Baroque palace gardens contain many rare and F F Return flights exotic plants and the spectacular blossoming is F Airport transfers at the destination planned to ensure that it is filled with colours and F Porterage scents from March to October. F 7 nights dinner, bed & breakfast at the Milan • 1 full day and 3 half days at leisure. Speranza Au Lac Hotel, Stresa DAY 8: Today we leave Stresa, our local coach will F Drinks package with dinner transfer us to the airport for our return flight back to F English speaking local guides during the excursions the UK and your Door to Door service home. F Coach tours as mentioned in the itinerary F All entrance fees, where applicable For anyone with mobility issues, this holiday has F Services of a Cito Tour Manager throughout been graded as medium. Single room supplement: £135 Lake view rooms are available on request

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EUROPE RIVER Springtime in the heart of Paris 15th March 2020 | 4 days | £525 per person

Notre Dame is often referred to as During your cruise, the following excursions are the epicentre of Paris but the real included: • Guided morning panoramic city tour of Paris. essence of the city is captured by Highlights include The Louvre, Notre Dame, Arc de the River Seine. Triomphe and the Champs Elysees. Our accommodation is on board the • Guided morning visit to Old Montmartre - the MS Botticelli, our river cruise ship Basilica of Sacre Coeur with its surprising byzantine style. moored close to the Eiffel Tower. • Paris by Night cruise. The city and the Eiffel Tower seem more beautiful when illuminated at night, DAY 1: Your Door to Door service will transfer you to particularly from our vantage point on the Seine. our tour coach for the journey south to Folkestone • 2 free afternoons to explore further at your own for the mid-morning Eurotunnel crossing to Calais pace. and onwards to Paris. You will arrive in time to settle DAY 4: Today we leave Paris. We disembark after into your cabin before a presentation by the crew breakfast and travel north to Calais for our and a welcome cocktail before dinner. Eurotunnel crossing and transfer to your Door to Door service home. MS Botticelli A 75 cabin, 2 deck ship accommodating 149 For anyone with mobility issues, this holiday has passengers. Facilities include lounge bar with dance been graded as easy. floor, bar, dining room, sundeck with deck chairs, gift shop and Wi-Fi. Cabins are en-suite, air-conditioned and have hairdryer, satellite TV, picture window and safe.

Price Includes: F Door to Door Service F UK coach & professional driver throughout the tour F Return Eurotunnel crossing F Porterage F 3 nights dinner, lunch & breakfast on board MS Botticelli F Coach tours as mentioned in the itinerary F English speaking local guide during excursions

Cruise itinerary is subject to change due to sailing schedules and river levels.

Single cabin supplement: £115 (limited availability) Upper Deck supplement: £75 per person

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EUROPE RIVER The Loire Valley River Cruise 10th June 2020 | 8 days | £1995 per person NEW FOR 2020

This river cruise is a unique • The Palatial 15th Century Renaissance residence of opportunity to explore the Loire the last Dukes of Normandy and the Machines of Valley from the comfort of a the Isle of Nantes, which recreates the imaginary world of Jules Verne. charming paddle ship. The Loire is • Coach excursion through the Muscadet Wine known for its rich architectural and Region with a visit to a vineyard for a tasting. artistic creativity, fairytale • Cruise to Bouchemaine and enjoy a city tour of chateaux and untouched Angers, situated on the banks of the Maine River landscapes. and once the capital of the Anjou region. Explore the beautiful half-timbered houses of the old town which is dominated by the imposing Chateau MS Loire Princesse DAY 1: Your Door to Door service will transfer you d’Angers. A premium, two deck paddle ship with 48 cabins and meet our tour coach for the journey south and the • A full day excursion to discover the Castles of the carrying 96 passengers. Facilities include lounge bar Eurotunnel crossing to Calais. We then continue to Loire Valley. These will include Usse, Azay Le Rideau with dance floor, bar, restaurant, sundeck with deck the Arras area for our overnight stay. and the Gardens of Villandry. Lunch included. chairs and shop. Cabins are en-suite, air-conditioned and have picture or floor-to-ceiling window, hairdryer, DAY 2: After breakfast, we continue our journey to DAY 7: Disembark after breakfast and enjoy a full satellite TV and safe. Wi-Fi is available on board. Nantes where we board our ship in time to settle in day touring as we head back to the Arras region for to our cabins before a welcome cocktail and an overnight stay. Price Includes: introduction to the crew. DAY 8: Following breakfast we travel to Calais for our Door to Door service return crossing and your Door to Door service home. F During our cruise, the following excursions are F UK coach & professional driver throughout included: For anyone with mobility issues, this holiday has F Return Eurotunnel crossing • Guided tour of the city of Nantes, one of France’s been graded as easy-medium. F Porterage most dynamic and culturally progressive cities, F 5 nights All Inclusive accommodation on board MS with deep medieval roots and a rich maritime and Loire Princesse (breakfast, lunch & 3 course set engineering heritage. menu dinner, all local wines, beers & water during meals & at the bar) F 2 nights dinner, bed and breakfast at overnight hotels F Coach tours as mentioned in the itinerary F English speaking local guides during the excursions F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Cruise itinerary is subject to change due to sailing schedules.

Single cabin supplement: £530 (limited availability) Upper Deck supplement: £185 per person

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EUROPE RIVER The Enchanting Douro Valley Cruise 15th July 2020 | 8 days | £1875 per person

Cruise along the River Douro from • Cruise from Leverinho to Peso da Regua, admiring the coast at Porto, through the the scenery and landmarks. Portuguese countryside to the • Visit of the beautiful Mateus Palace Gardens, an impressive 18th century Baroque building, mirrored Spanish border plus enjoy an in its stunning pond, surrounded by landscaped excursion to Salamanca. French style gardens. • Sail through the heart of the vineyards of the Douro Valley, passing magnificent hillsides covered DAY 1: Your Door to Door service will transfer you to in trellised vineyards planted in terraces as high as the airport for your flight to Porto. Our local coach 700 metres. MS Miguel Torga will meet us and transfer us to our ship the MS • Full day coach excursion to the Spanish city of A premium vessel 3 decks, 66 cabins, carrying 132 Miguel Torga to enjoy a welcome cocktail and passengers. Facilities include lounge bar with dance Salamanca, with a guided tour and lunch included. presentation by the crew. We have dinner on board The old Romanesque Cathedral towers above the floor, bar, dining room, sundeck with deck chairs and swimming pool, gift shop and lift. Cabins are en suite, and the evening at leisure. city and the Plaza Mayor central square. The old air-conditioned and have either a picture or floor-to- city has been an UNESCO World Heritage Site During our cruise, the following excursions are ceiling window, hairdryer, satellite TV and safe. Wi-Fi is since 1988. included: available on board. • A guided tour of Porto, one of the oldest cities in • Full day cruising from Barca D’Alva to Ferradosa Europe, whose historic centre is full of unspoilt old and Pinhao. Subject to the sailing schedule, perhaps Price Includes: take an excursion into the vineyards for a tour and quarters, narrow winding streets, arcaded houses Door to Door service tasting. F and superb churches. Visit a famous wine cellar to F Return flights Excursion to the town of Lamego. Here we will taste the precious nectar. • F Airport transfers at the destination discover the Nossa Senhora dos Remedios • Selection of on board entertainment, from F Porterage Sanctuary and the Cathedral with its stairways traditional Fado singers to Flamenco dancers and F 7 nights All Inclusive accommodation whilst on local folk troupes. adorned with ‘azulejos’, Portugal’s famous painted board MS Miguel Torga (breakfast, lunch and a • Excursion to the city of Guimares which is regarded blue ceramic tiles. Sail back to Porto for our final 3 course set menu dinner (French inspired), all as the birth place of Portugal. A UNESCO World evening. local wines, beers and water during meals and at Heritage Site in recognition for being an DAY 8: We disembark after breakfast and transfer to the bar) "exceptionally well-preserved and authentic the airport for our return flight to the UK and your F Lunch in Salamanca example of the evolution of a medieval settlement Door to Door Service home. F Coach tours as mentioned in the itinerary F English speaking local guides during the excursions into a modern town" in Europe. For anyone with mobility issues, this holiday has F All entrance fees, where applicable been graded as medium. F Services of a Cito Tour Manager throughout

Cruise itinerary is subject to change due to sailing schedules.

Single cabin supplement: £460 (limited availability) Middle Deck supplement: £130 per person Upper Deck supplement: £155 per person

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EUROPE RIVER Treasures of the Moselle & Rhine Rivers Cruise NEW 23rd June 2020 | 6 days | £1525 per person ITINERARY

Cruise the magical Moselle River • Cruise along the Rhine’s most romantic stretch to and enjoy the gentle waters of the Rudsheim, passing by numerous castles nestled Romantic Rhine Valley on this among famous vineyards, picturesque village and the legendary Rock of the Lorelei. exceptional cruise from Cochem, • Cruise the Rhine to Mannheim, passing the cities of Germany to Basel, Switzerland. Let Wiesbaden, Nierstein and Worms. yourself be whisked away by the • Guided tour of Heidelberg – Germany’s most meandering waters and discover romantic city with a trip on the funicular railway the steep cliffs, majestic castles and and entrance to the palace gardens. • Full day city tour of Strasbourg, where highlights impressive vineyards in an area include the famous Place de la Republique, the teeming with history. European Parliament complex and the Petit France Quarter, listed as UNESCO World Heritage Site. MS Monet A 2 deck ship with 78 cabins, carrying 158 passengers. Coach tour of the Alsatian wine route including DAY 1: Your Door to Door service will transfer you to • Facilities include lounge bar with dance floor, bar, dining entrance and visit of Haut-Koenigsbourg Castle, for the airport for your flight to Germany. Our local room, sundeck with deck chairs. Cabins are en suite, coach will meet and transfer us to Cochem rated as a journey back in time to the Middle Ages. air-conditioned and have a picture window, hairdryer, one of the prettiest towns on the Moselle. Here you • Walking guided tour of Basel, to include the satellite TV, window and safe. Wi-Fi is available on will find half-timbered houses, quaint cottages and Grossbasel area and its medieval streets and board. winding cobbled streets, all dominated by Cochem monuments, the Basler Munster Cathedral, the Castle. Once our cabins are ready, we board the MS market place and its ornate Town Hall. Price Includes: Monet, settle in and enjoy a welcome cocktail and DAY 6: We disembark after breakfast, with free time F Door to Door service introduction to the crew. in Basel before our coach transfer to the airport and F Return flights During our cruise, the following excursions are our flight back to the UK. On arrival, your Door to F Airport transfers at the destination included: Door service will be waiting to take you home. F Porterage Guided tour of Koblenz, at the crossroad of the F 5 nights Inclusive accommodation whilst on board • For anyone with mobility issues, this holiday has Rhine and Moselle regions. Koblenz is crowned by MS Monet (all breakfast, lunch and 3 course set been graded as medium. menu dinner (French inspired), all local wines, beers the Ehrenbreitstein Fortress, which we will reach by and water during meals and at the bar) the town’s funicular railway. F Coach tours as mentioned in the itinerary F English speaking local guides during the excursions F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Cruise itinerary is subject to change due to sailing schedules.

Single cabin supplement: £275 (limited availability) Upper Deck supplement: £100 per person

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Once again, we are delighted to offer you a carefully chosen selection of Fred. Olsen Cruises.

All of the cruise holidays include:

• Door to Door Service

• All Inclusive drinks package • Crew gratuities • Porterage • Port taxes • All meals throughout the cruise from 5 course a la carte dining to casual buffets and late night snacks • Captain’s drinks party and gala buffet

• Evening entertainment including cabaret shows, live music and dancing • Use of leisure facilities and a wide range of daytime activities & lectures

Good to know: Cabins: All cabins are en-suite, air-conditioned and have TV, tea/coffee making facilities and hairdryer. Wi-Fi packages are available to purchase on board.

Shore Excursions: Shore excursions are not included in our packages. A shore tour information booklet will be sent out to you by Fred. Olsen. These can be booked directly with Fred. Olsen prior to departure or once on board

(subject to availability). Naturally, you may wish to explore at your own pace, but please do check visa & immigration requirements if you are venturing further afield. Insurance: Having suitable insurance cover is a mandatory requirement for your cruise. Please ensure your policy covers ocean cruising. Passports: Fred. Olsen require every passenger to have a passport with a full 6 months vaildity from the date of return to the UK.

Whilst Fred. Olsen warmly welcome guests with disabilities and/or reduced mobility it should be recognised that their fleet is not ideally suited to those fully reliant upon mobility aids or those unable to negotiate a stepped gangway. If you have any concerns regarding your suitability, please discuss this with us before booking.

Your Door to Door service will transfer you to and from the port but please note that we do not have a Cito Tour Manager on board any of the Fred. Olsen cruises. All cruise itineraries are subject to change due to sailing schedules and maritime operational reasons.

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Tulips & Chocolates Cruise 9th April 2020 | 6 days | From £969 per person

This indulgent itinerary offers you • Cruise the North Sea Canal. Amsterdam’s direct the chance to see Amsterdam’s link to the North Sea and one of Europe’s busiest beautiful tulip displays at and most important shipping lanes. • Antwerp, Belgium. Here you have time to explore Keukenhof Gardens and treating at your own pace, courtesy of the ship’s closer yourself to the finest Belgian docking location and an overnight stay. The likes of chocolates in Antwerp or Ghent. the Royal Museum of Fine Arts and the legendary diamond district are recommended for immersing yourself in the city’s most prized possessions. DAY 1: Your Door to Door service will transfer you to Braemar Elsewhere, after we’ve had the chance to sample Braemar will capture your senses with her five-deck Southampton to board Braemar. some delicious Belgian chocolates, perhaps take a high atrium and cascading decks at the stern. The ship Highlights of the cruise include: city walking tour which showcases all the revered has a number of restaurant and bar facilities, including • Cruise The Nieuwe Mass, a 24 km long distributary landmarks that sit in the shadow of the mighty Palms Café, Marquee Poolside Bar and the grand Thistle of the mighty River Rhine, passing lovely Cathedral of Our Lady. and Grampian restaurants. waterfront houses, the iconic Erasmusbrug Bridge • Should you wish to venture further afield, an and the soaring Rotterdam skyline. equally captivating tour includes the attractions Price Includes: • Rotterdam, the major port city of South Holland. and artisan chocolatiers of Ghent. F Door to Door Service The Netherlands' second largest city has a diverse DAY 6: We cruise back into Southampton to meet F Porterage community, a captivating maritime history and an your Door to Door service home. F Cabins are en-suite, air-conditioned and have TV, abundance of excellent museums. tea/coffee making facilities and hairdryer • Amsterdam, Netherlands. Here you’ll be able to F All meals throughout the cruise from 5 course a la unravel the haunting history at Anne Frank’s House, carte dining to casual buffets & late night snacks delve into culture at the Museum Quarter, take a F All Inclusive drinks package leisurely cruise along the canals or enjoy a unique F Captain’s drinks party and gala buffet perspective as you take in the city by bicycle! The F Evening entertainment including cabaret shows, live music & dancing highlight is undoubtedly the chance to visit the F Use of leisure facilities and a wide range of daytime historic Keukenhof Gardens at a great time for activities & lectures capturing colourful tulips in bloom. F Crew gratuities F Port taxes

Please note – we do not include shore excursions. Full details will be sent in advance by Fred.Olsen.

Single cabin supplement: Please ask us for details Ocean view porthole window supplement from: £180 per person Superior ocean view picture window supplement from: £250 per person

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Springtime Norwegian Fjords Cruise 1st May 2020 | 6 days | From £1099 per person NEW FOR 2020

A short foray to Fred.Olsen’s • Norway’s second longest fjord Ulvikafjord, is beautiful homeland packs in plenty surrounded by soaring mountains and lush-green of highlights. From dramatic valleys and leads to the beautiful village of Ulvik. Be sure to have your camera to hand to take landscapes and incredible natural advantage of the fantastic photo opportunities as wonders to immersing yourself in your ship slices through the still blue waters of the the history and culture of fjord. • Hardangerfjord, known as the queen of fjords. The Balmoral enchanting destinations. best way to enjoy this incredible fjord is to sail Balmoral is a classically styled ship exuding a friendly along its 197km, enjoying the spellbinding scenery, atmosphere and a home-from-home feel. It is the newest and largest ship in the fleet. There is a range of DAY 1: Your Door to Door service will transfer you to towering mountains, waterfalls and idyllic orchards. dining options available to suit all tastes and a Newcastle to board Balmoral. • Bergen, a city steeped in maritime heritage. Don’t fantastic selection of bars and lounges. miss the chance to visit the 900-year-old Highlights of the cruise include: UNESCO-listed Bryggen Wharf or climb the • Lysefjord. A stunning example of the Norwegian cobbled stairways lined with traditional half- Price Includes: fjords' spectacular natural beauty. Carved into the timbered buildings. Bergen has a vibrant fish F Door to Door Service landscape by glacier movement in the Ice Age market and not to be missed is a chance to ride the F Porterage approximately 10,000 years ago, Lysefjord is lined Funicular Railway to the top of Mount Floyen, F Cabins are en-suite, air-conditioned and have TV, by magnificent mountains and dramatic cliff faces, offering spectacular panoramic views of Bergen and tea/coffee making facilities and hairdryer some soaring over 1,000 metres high. its scenic surroundings. F All meals throughout the cruise from 5 course a la • The picturesque village of Eidfjord, set within the 1 day at sea carte dining to casual buffets & late night snacks • F All Inclusive drinks package breath-taking Hardangerfjord, it is the gateway to DAY 6: We cruise back into Newcastle to meet your F Captain’s drinks party and gala buffet some of the region's most spectacular natural Door to Door service home. features. Located beneath a back-drop of soaring F Evening entertainment including cabaret shows, live music & dancing snow-peaked mountains, engraved with rivers and Use of leisure facilities and a wide range of waterfalls. On an excursion, visitors can head to the F daytime activities & lectures amazing Hardangervidda Nature Centre or the F Crew gratuities infamous Voringfossen Waterfall, set deep in the F Port taxes mountains of the Mabodalen Valley. Please note – we do not include shore excursions. Full details will be sent in advance by Fred.Olsen.

Single cabin supplement: Please ask us for details Ocean view porthole window supplement from: £150 per person Ocean view picture window supplement from: £230 per person Superior ocean view picture window supplement from: £350 per person

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German Waterways Cruise 17th September 2020 | 8 days | From £1295 per person NEW ITINERARY

Uncover a string of delights on this • Warnemünde, a delightful seaside town on the classic 7 night German adventure. coast of the Baltic Sea is one of Germany’s most Cruise the scenic 61 mile long Kiel popular holiday resorts. With its wide sandy beaches, traditional pubs and fantastic restaurants Canal and the winding River Elbe. serving locally caught seafood. Discover fascinating towns and • Cruise the River Elbe. One of the main waterways cities where iconic architectural, of Central Europe stretching from the Czech Republic to the North Sea. Sailing to Hamburg, Balmoral historical and cultural highlights you'll take in views of the lush-green German Balmoral is a classically styled ship exuding a friendly await you ashore. countryside, pass by pretty river islands and nature atmosphere and a home-from-home feel. It is the reserves such as Schwarztonnensand and newest and largest ship in the fleet. There is a range of Pagensand and the delightful towns of Glückstadt dining options available to suit all tastes and a fantastic DAY 1: Your Door to Door service will transfer you to selection of bars and lounges. Dover to board Balmoral. and Brunsbüttel. • Vibrant, cosmopolitan and historic Hamburg, Highlights of the cruise include: Germany’s principal port. Hamburg is awash with Price Includes: • Straddling the Weser River is the maritime city of historic buildings and monuments typical of F Door to Door Service Bremen. The Hanseatic Gothic architecture in the Hanseatic heritage. The steeple of St. Nikolai – a F Porterage Marktplatz and narrow timber buildings in the church almost destroyed in World War II, the 17th F Cabins are en-suite, air-conditioned and have TV, Schnoor Quarter are the standout highlights in the century Zollenbrücke Bridge and Hamburg Rathaus tea/coffee making facilities and hairdryer oldest part of the city. The ornate Gothic Town are must-visit sites. The amazing Miniatur F All meals throughout the cruise from 5 course a la carte dining to casual buffets & late night snacks Hall, originally built between 1405 and 1410, is a Wunderland museum is highly recommended, as is All Inclusive drinks package UNESCO World Heritage Site. the UNESCO-listed Kontorhaus District. F F Captain’s drinks party and gala buffet 2 days cruising along the Kiel Canal. One of the 1 day at sea. • • F Evening entertainment including cabaret shows, live world’s most important shipping routes, connecting DAY 8: We disembark in Dover and meet your Door music & dancing the North Sea, at the mouth of the River Elbe to to Door service home. F Use of leisure facilities and a wide range of daytime the Baltic Sea. Take in gorgeous scenes of lush- activities & lectures green countryside and picturesque villages along its F Crew gratuities still waters. F Port taxes

Please note – we do not include shore excursions. Full details will be sent in advance by Fred.Olsen. Single cabin supplement: Please ask us for details Ocean view porthole window supplement from: £150 per person Ocean view picture window supplement from: £290 per person Superior ocean view picture window supplement from: £450 per person

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Into the heart of Spain & France Cruise 16th May 2020 | 9 days | From £1395 per person

Get closer to four culture rich cities • Santander. Located between Gijon and Bilbao on • La Coruña in the Galicia region of northwest Spain in Spain and France. Sail the Spain’s north coast, Santander is an elegant city boasts an impressive seafront promenade, beautiful Gironde Estuary and the Garonne with impressive buildings set against a natural beaches and a host of attractions such as the backdrop of sea and mountains. The Paseo de Domus Museum, the Casa del Hombre and Torre River straight into Bordeaux and Pereda promenade runs alongside the Pereda De Hercules. Said to be the only Roman lighthouse then explore Spain’s lush Gardens and the pretty houses with their miradors, in existence it offers sweeping coastal views from Cantabrian and Galician treasures. or balconies, are a favourite feature of this lively the top of its 60 metre high tower. The Paseo boulevard. The beaches in Santander are protected Marítimo, or sea-promenade, is a lovely 13km from the wind by the bay, resulting in wonderful, walkway and bike path, running from the port, DAY 1: Your Door to Door service will transfer you to calm waters. Visitors can also discover the region's around the peninsula and along the ocean beaches. Southampton to board Braemar. prehistoric caves, situated a few miles from the La Coruña’s old quarter is a must-visit medieval Highlights of the cruise include: city, which contain some of the most important centre containing remains of the Roman wall that cave paintings of Quaternary art. once protected it. The arcaded Plaza de María Pita, Cruise the Gironde Estuary. • Aviles in the north-western province of Asturias, is surrounded by narrow pedestrianized lanes, is a • The beautiful River Garonne, south-west France's • most important rivers and one of the region's most steeped in history and architectural gems just popular spot and features the statue of María Pita, picturesque. Serving a number of important towns waiting to be discovered. A former maritime and a 16th century woman who warned the town of an and cities, it flows through beautiful French farming town, the scenic city of Aviles is now one invasion by Sir Francis Drake. countryside, presenting you with stunning views to of the country’s most important industrial centres. • 2 days at sea. enjoy from your smaller cruise ship. The city centre remains stylish and easy to DAY 9: We cruise back into Southampton to meet navigate, with plenty of pretty cafes and a number your Door to Door service home. • Bordeaux offering far more than just vineyards and claret. This city of art and history is home to 362 of museums and galleries to visit, while the Old historic monuments, with some buildings dating Town quarter is Aviles’ finest feature. Largely back to Roman times. Awarded UNESCO World pedestrianised, it consists of several historic Heritage status in 2007, Bordeaux’s historic centre squares and plazas, interlinked by a series of pretty is home to the Gothic Saint-André Cathedral, 18th boulevards from centuries past. century mansions and popular art museums, such as the Musée des Beaux-Arts.

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NEW FOR 2020

n l

. Braemar Braemar will capture your senses with her five-deck high atrium and cascading decks at the stern. The ship has a number of restaurant and bar facilities, including Palms Café, Marquee Poolside Bar and the grand Thistle and Grampian restaurants. n

Price Includes:

F Door to Door Service

F Porterage

F Cabins are en-suite, air-conditioned and have TV, tea/coffee making facilities and hairdryer F All meals throughout the cruise from 5 course a la carte dining to casual buffets & late night snacks F All Inclusive drinks package F Captain’s drinks party and gala buffet F Evening entertainment including cabaret shows, live music & dancing F Use of leisure facilities and a wide range of daytime activities & lectures F Crew gratuities F Port taxes Please note – we do not include shore excursions. Full details will be sent in advance by Fred.Olsen. Single cabin supplement: Please ask us for details Ocean view porthole window supplement from: £315 per person Superior ocean view picture window supplement from: £515 per person

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Scenic Swedish Waterways Cruise 24th July 2020 | 12 days | From £2079 per person

This 12-day cruise combines visits • The charming city of Helsingborg. With a pretty • Enjoy a memorable cruise through the Stockholm to diverse destinations with harbour and plenty of monuments and museums Archipelago, with some 30,000 islands and islets, journeys into breathtaking fjords to visit, including the Karnan, a 14th Century dotted with ancient villages and colourful houses medieval tower and the Sofiero Castle & Gardens. or simply untouched as nature intended. and archipelagos to present you A former Swedish Royal Family residence, it houses • Malmo, Sweden’s most cosmopolitan and with opportunities to delight in an incredible collection of flowers, including over multicultural city. Retaining its old world charm, cultural, historical and scenic 500 different species of rhododendrons. Malmo is a delight of contemporary attractions • The former Hanseatic City and UNESCO World and classical heritage, squares and castles, such as sights and highlights of one of Heritage Town of Visby, known as the City of Roses the Stortorget and Lilla Torget squares in the heart Europe’s most captivating & Ruins and famous for its preserved medieval wall of the old town. Vastra Hamnen, in the west countries. and defense towers. harbour and known as the City of Tomorrow, is a • 2 full days to enjoy Stockholm, Sweden’s elegant modern, stylish carbon-neutral development capital, spread across 14 islands at the head of a dominated by the soaring Turning Torso, DAY 1: Your Door to Door service will transfer you to vast archipelago that stretches out into the Baltic. Scandinavia’s tallest building. Dover to board Boudicca. Gamla Sta, the Old Town district dates to the 13th • Lysekil, situated at the mouth of the beautiful Highlights of the cruise include: Century and offers beautiful waterfront views. The Gullmarn Fjord, with its picturesque little harbour • A relaxing full day cruise through the best of city offers a wide range of museums including the and a great place to try some delicious, locally Sweden’s fjords: Vasa Maritime Museum, the Skansesn Open Air caught seafood such as crabs and mackerel. Gullsmarsfjord – Sweden’s largest fjord. Museum and of course, the ABBA Museum. The • 3 days at sea Saltkallefjorden – a marine conservation area with stunning Royal Palace and the Drottningholm DAY 12: We cruise back into Dover to meet your lush green woodland and steep cliffs on either side. Palace are also worth exploring during your time Door to Door service home. Algofjorden – a beautiful bay in the Vastra here. Gotaland County, with fantastic views of craggy islands and inlets. • The waterways of Hakefjorden and Brattobadan and the west coast islands of Askerofjorden and Halsefjorden – surrounded by rolling hills and picturesque settlements dotted along the shoreline.

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NEW FOR 2020

Boudicca Beautiful Boudicca oozes a sense of class, style and elegance not experienced on modern megaships and

floating theme parks. On board the emphasis is on

providing an intimate and more traditional cruise

experience for up to 880 guests.

Price Includes: F Door to Door Service F Porterage F Cabins are en-suite, air-conditioned and have TV, tea/coffee making facilities and hairdryer F All meals throughout the cruise from 5 course a la carte dining to casual buffets & late night snacks F All Inclusive drinks package F Captain’s drinks party and gala buffet F Evening entertainment including cabaret shows, live music & dancing F Use of leisure facilities and a wide range of daytime activities & lectures F Crew gratuities F Port taxes Please note – we do not include shore excursions. Full details will be sent in advance. Single cabin supplement: Please ask us for details Ocean view porthole window supplement from: £160 per person Superior ocean view picture window supplement from: £610 per person

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Summer Fjords of Norway Cruise 4th August 2020 | 8 days | From £1529 per person

From shifting glaciers and tumbling • Flam – anchor port with tenders (small boats) used Glacier and its famous branch, Briksdal, as well as waterfalls to scenic railways and to transport guests from ship to shore. Here there the stunning Lovatnet Lake and Olden Church. Nordfjord – The sixth longest fjord in Norway and fascinating historic sites, highlights are plenty of opportunities to take in Norway’s • renowned scenery. You can capture magical views one of the most picturesque, and Hornelen, aplenty await you with the chance from the Stegastein Lookout, admire the mighty Europe’s highest sea cliff. to discover the best Norway has to waterfalls of Tvinde and Kjofossen, or journey up • Lysefjord. A stunning example of the Norwegian offer. high into the mountains on the iconic Flam fjords' spectacular natural beauty. Carved into the Railway. landscape by glacier movement in the Ice Age • Naeroyfjord to Gudvangen. Boudicca will deviate approximately 10,000 years ago, Lysefjord is lined DAY 1: Your Door to Door service will transfer you to down the size-restricted Naroyfjord, one of the by magnificent mountains and dramatic cliff faces, Dover to board Boudicca. most dramatic passages in Europe. some soaring over 1,000 metres high. • Olden – anchor port with tenders (small boats) • 2 days at sea Highlights of the cruise include: used to transport guests from ship to shore. DAY 8: We cruise back into Dover to meet your Door • Bergen, a city steeped in maritime heritage. Don’t Olden is the gateway to the astonishing Jostedalen to Door service home. miss the chance to visit the 900-year-old UNESCO-listed Bryggen Wharf or climb the cobbled stairways lined with traditional half- timbered buildings. Bergen has a vibrant fish market and not to be missed is a chance to ride the Funicular Railway to the top of Mount Floyen, offering spectacular panoramic views of Bergen and its scenic surroundings.

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NEW ITINERARY

Boudicca Beautiful Boudicca oozes a sense of class, style and r elegance not experienced on modern megaships and floating theme parks. On board the emphasis is on providing an intimate and more traditional cruise experience for up to 880 guests.

Price Includes: F Door to Door Service F Porterage F Cabins are en-suite, air-conditioned and have TV, tea/coffee making facilities and hairdryer F All meals throughout the cruise from 5 course a la carte dining to casual buffets & late night snacks F All Inclusive drinks package F Captain’s drinks party and gala buffet F Evening entertainment including cabaret shows, live music & dancing F Use of leisure facilities and a wide range of daytime activities & lectures F Crew gratuities F Port taxes Please note – we do not include shore excursions. Full details will be sent in advance. Single cabin supplement: Please ask us for details Ocean view porthole window supplement from: £110 per person Superior ocean view picture window supplement from: £460 per person

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Canaries Christmas & New Year Cruise 22nd December 2020 | 16 days | From £2759 per person.

Pack all your festive celebrations • Madeira, Funchal. Blessed with a subtropical • Gran Canaria, Las Palmas where you can absorb a into one spectacular cruise on climate that fills this 'floating garden' with year- mix of architecture in the Vagueta district of Las Balmoral and experience an round colours and perfumes of flowers and fruit. Palmas or visit picturesque Puerto de Mogan. Or Enjoy a full day to explore the famous harbour, the perhaps the charming towns of Teror and Arucas. altogether more magical, 17th Century Sao Tiago Fortress, now the Otherwise visit Maspalomas Beach, with its oasis- memorable and laidback festive Contemporary Art Museum or visit a wine cellar for like sand dunes and palm trees, it is the perfect season on this spectacular cruise to a sample of their famous wine. spot to unwind. • La Palma, Santa Cruz was a key trading post • Tenerife, Santa Cruz where we’ll have time to sun-kissed Canaries and fragrant between Spain and the Americas and the city’s discover some of the many highlights including the Madeira. The long list of highlights fascinating history can be explored in the historic mysterious Pyramids of Guimar, mighty Mount include stunning beaches, quarter. The Naval Museum houses a replica of Tiede and countless beaches. attractive cities, quaint towns, Christopher Columbus's 15th-Century Santa Maria • New Year’s Eve & New Year’s Day at sea. ship. A compact and picturesque city centre and • Portugal’s vibrant capital, Lisbon. Gothic pretty gardens and lush valleys, all the newly redeveloped beach and promenade have cathedrals, majestic monasteries and quaint complemented by simply boosted the city's resort credentials. museums are all part of the colourful cityscape, but unforgettable Christmas and New • La Gomera, San Sebastian. A call into San the real delights of discovery lie in wandering the Year celebrations. Sebastian is ideal for unearthing the island’s narrow lanes of Lisbon’s lovely backstreets. historic links to Christopher Columbus. Most • 7 days at sea. notably, the Casa de Colon is where the great DAY 16: We cruise back into Southampton to meet DAY 1: Your Door to Door service will transfer you to explorer reportedly lived when he was preparing for your Door to Door service home. Southampton to board Balmoral. his first voyage across the Atlantic. Venturing further afield you’ll get the chance to visit the Highlights of the cruise include: spectacular National Park of Garajonay. • Christmas Eve & Christmas Day at sea. Balmoral’s friendly crew will ensure you’ll have a memorable Christmas. Everything will be taken care of on the big day, from the delicious festive food to fun activities.

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NEW ITINERARY

a

e Balmoral Balmoral is a classically styled ship exuding a friendly

atmosphere and a home-from-home feel. It is the

newest and largest ship in the fleet. There is a range of

dining options available to suit all tastes and a fantastic

selection of bars and lounges.

t Price Includes: F Door to Door Service F Porterage F Cabins are en-suite, air-conditioned and have TV, tea/coffee making facilities and hairdryer F All meals throughout the cruise from 5 course a la carte dining to casual buffets, & late night snacks F All Inclusive drinks package F Captain’s drinks party and gala buffet F Evening entertainment including cabaret shows, live music & dancing F Use of leisure facilities and a wide range of daytime activities & lectures F Crew gratuities F Port taxes Please note – we do not include shore excursions. Full details will be sent in advance by Fred. Olsen. Single cabin supplement: Please ask us for details Ocean view porthole window supplement from: £400 per person Ocean view picture window supplement from: £640 per person Superior ocean view picture window supplement from: £1100 per person

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European Christmas Market Cruise Visiting Belgium, Norway, Denmark & Germany NEW 1st December 2020 | 9 days | From £1279 per person FOR 2020

Start the festive season in style, • Cruise the wonderful scenery of the 100km-long with this magical four country Oslofjord to Oslo. Christmas Market Cruise. Ample • Oslo. Norway’s capital city. Of the numerous museums to enjoy is the national Art Gallery, home time ashore to take an excursion or to Edvard Munch’s iconic ‘The Scream’. The enjoy free time in Bruges, Oslo, fabulous Viking Ship Museum has 3 ships recovered from royal burial sites in the Oslofjord and finally, Copenhage and Hamburg, Balmoral the medieval Akershus Castlle which dominates the Balmoral is a classically styled ship exuding a friendly guaranteeing you will soak up the habour is worth a mention. atmosphere and a home-from-home feel. It is the enchanting decorations, traditional Copenhagen, Denmark. The historic centre of • newest and largest ship in the fleet. There is a range of Denmark’s capital is the 18th Century Rococo wooden huts, the sweet & spicy dining options available to suit all tastes and a fantastic district which is home to the Royal Family’s scent and warming atmosphere of selection of bars and lounges. Amalienboro Palace Complex surrounded by the fairytale Christmas Markets. beautiful gardens and home to the Danish crown Price Includes: Jewels. Take a walk through the pretty Nyhavn 17th Door to Door Service Century waterfront and canal district where you F DAY 1: Your Door to Door service will transfer you to F Porterage will find picture-postcard scenes of wooden ships Southampton to board Balmoral. F Cabins are en-suite, air-conditioned and have TV, set to a backdrop of brightly painted townhouses. tea/coffee making facilities and hairdryer Highlights of the cruise include: The Little Mermaid sculpture la Langelinje Pier is a • F All meals throughout the cruise from 5 course a la • Bruges, Belgium. Often called the Venice of the must-visit attraction. carte dining to casual buffets & late night snacks North, Bruges is famous for its beautiful canals and • Kiel Canal. One of the world’s most important F All Inclusive drinks package historic buildings. The charming city centre is a shipping routes, connecting the North Sea, at the F Captain’s drinks party and gala buffet UNESCO World Heritage Site thanks to its cultural, mouth of the River Elbe to the Baltic Sea, 61 miles F Evening entertainment including cabaret shows, live architectural and historical importance. of German engineering with allows ships to avoid music & dancing A combination of gothic and modern design gives 250 nautical miles of sailing. F Use of leisure facilities and a wide range of daytime Bruges a unique appearance and feel. • Vibrant, cosmopolitan and historic Hamburg, activities & lectures Germany’s principal port. Hamburg is awash with F Crew gratuities historic buildings and monuments typical of F Port taxes Hanseatic heritage. The steeple of St. Nikolai – a Please note – we do not include shore excursions. church almost destroyed in World War II, the 17th Full details will be sent in advance. century Zollenbrücke Bridge and Hamburg Rathaus Single cabin supplement: Please ask us for details are must-visit sites. The amazing Miniatur Ocean view porthole window supplement from: Wunderland museum is highly recommended, as is £150 per person the UNESCO-listed Kontorhaus District. 2 days at sea. Ocean view picture window supplement from: • £310 per person DAY 9: We disembark in Southampton and meet your Door to Door service home. Superior ocean view picture window supplement from: £450 per person

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EUROPE Christmas in the Austrian Tyrol 20th December 2020| 8 days | £1555 per person

The scenic Austrian Tyrol becomes • The Christmas Market at Innsbruck, often referred even more magical at Christmas – to as the most beautiful in the entire Alpine region. wonderful scenery, festive The beautifully preserved medieval facades light up with the seasonal decorations. Strolling through decorations and warm hospitality the markets you will find traditional Christmas at our four star hotel in the centre ornaments, handicrafts and other winter treats. of the resort of Kirchberg. • Visit to Swarovski Crystal World in Wattens. • A traditional sleigh ride… hopefully in the snow! A visit and guided walking tour of Salzburg with DAY 1: Your Door to Door service will transfer you to • free time to wander through the lanes and the airport for your flight. On arrival our local coach alleyways of the Old Town which are particularly will be waiting to transfer us to the Hotel Zentral, charming during the Christmas season. our base for the next 7 nights. DAY 8: Today we say goodbye to our winter During our stay, the following excursions are included: wonderland. Our local coach will transfer us to the Rattenberg, the smallest town in the Tyrol, airport for our return flight back to the UK and your • Hotel Zentral HHHH Door to Door service home. renowned for its glass industry. A popular family run hotel, located in the picturesque A torch-lit walk through our resort village followed • For anyone with mobility issues, this holiday has centre of Kirchberg. All rooms are en-suite and have a by Gluhwein and cookies. been graded as medium, however possible icy balcony with views of the surrounding mountains, Enjoy the magical winter scenery on the drive to • pavements & snow should be taken into satellite TV, telephone, safe, hairdryer and Wi-Fi. Cito the picturesque lakeside town on Zell-am-See via consideration. guests have use of the wellness area. the Pass Thurn, offering the best views of the Hohe Tauern Mountains. Price Includes: • Soak up the wonderful aroma of Gluhwein, F Door to Door Service gingerbread and roasted chestnuts in the pretty F Return flights medieval town of Kitzbuhel. F Airport transfers at the destination F Porterage F 7 nights dinner, bed & breakfast at the Hotel Zentral Kirchberg F 5-course gala Christmas Eve Dinner and Festive Turkey Christmas Lunch. F Coach tours as mentioned in the itinerary F English speaking local guide in Salzburg F All entrance fees, where applicable F Services of a Cito Tour Manager throughout

Please note: The itinerary is subject to change due to weather and road conditions.

Single room supplement: £100

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CITO TRADING CHARTER & BOOKING CONDITIONS Monkswell Business Centre, Manse Lane, Knaresborough, HG5 8NQ The CITO Trading Charter states that your contract is with CITO Ltd, Monkswell Business Centre, Manse Lane, Knaresborough, HG5 8NQ (Registration Number 03859958) The Booking Conditions set out clearly and simply the responsibility we have to you and in turn, you have with us, when a contract is made. When you book a holiday with us, which includes a flight, you will be protected by our Air Travel Organisers Licence (ATOL) 6218 and you will be supplied with a confirmation invoice and an ATOL Certificate, which lists the details of the services that are financially protected. You must take this Certificate with you on your holiday. For more information please see www.atol.org.uk. When you book a non-flight holiday with us, your money will be protected by the Association of Bonded Travel Organisers Trust Limited (ABTOT) 5266. For more information please see www.abtot.com. We fully comply with the Package Travel and Linked Travel Arrangements Regulations 2018. The combination of travel services offered to you is a package holiday within the meaning of the Regulations and therefore, you will benefit from all rights applying to package holidays. We will be fully responsible for the proper performance of the holiday and providing assistance if you are in difficulty. Your “key rights” under the new Regulations, which we have to provide before you make a booking, will be available from your agent. If you make a telephone booking, we will provide the essential information and the key rights will be forwarded with your invoice (if this is the case, you will have seven days from the date of receipt to decide whether you wish to continue with the booking). Please see this link for more information on the new rules http://www.legislation.gov.uk/uksi/2018/634/contents/made

1. BOOKING AND PAYMENT amendment. Alterations cannot be made after the final balance you compensation, according to the scale set. A major change When a booking is made, the 'lead name' on the booking due date and any such request for an alteration will be treated would be the time of your departure or return flight by more guarantees that he or she is over 18 years old and has the authority as a cancellation of the original booking and will be subject to than 12 hours. If we tell you about this major change after we to accept on behalf of the party the terms of these booking the cancellation charges set out in paragraph 6 below. Some have confirmed your holiday booking (other than force conditions and pays the deposit indicated in the brochure and as arrangements cannot be changed without paying a cancellation majeure), you may either: - accept the new arrangements confirmed in the pre-contract information. After we receive your charge of up to 100% of the holiday cost. offered by us; or - accept a replacement holiday from us of booking and all appropriate payments, if the arrangements you equivalent or similar standard and price (at the date of the wish to book are available, we will issue a confirmation invoice. This 6. IF YOU NEED TO CANCEL YOUR HOLIDAY change), if we are able to offer you one; or - cancel your holiday You or any member of your party, may cancel your holiday at confirmation will include any special requests we have agreed. All with us and receive a full refund of all monies paid. Either way, any time provided the cancellation is made by the person monies paid to your Travel Agent are held by them on your behalf we will pay you compensation, using the Compensation table signing the booking form and is communicated to us in writing until we issue our confirmation invoice, thereafter the Travel Agent shown below. via the office that made your original booking. In compliance holds the money on our behalf. A binding agreement will come into with the Package Travel and Linked Travel Arrangements existence between us when we dispatch this invoice to the 'lead COMPENSATION PER PERSON Regulations 2018, you will have to pay cancellation charges to Period before departure name' or your Travel Agent. Please check the confirmation carefully cover our administration costs and to compensate for the risk of within which a major TOURS LESS TOURS 7 to ensure all the information is correct. This contract is governed by us not reselling the holiday. If the holiday is resold we will change is notified THAN 7 DAYS DAYS AND MORE English Law, and the jurisdiction of the English Courts. compensate you. Your cancellation will take effect from the date More than 56 days Nil Nil Single occupancy of rooms, when available, may be subject to a on which we or your agent receive your written confirmation of 29 - 56 days £10 £15 supplementary charge and these will be shown in the brochure. You your cancellation. You must also return any tickets or vouchers 15 - 28 days £10 £25 can book by paying a deposit for each person named on the you have received. A reduction in room occupancy may increase booking but our commitment is always conditional upon the the charges for the remaining passengers by the application of 8 - 14 days £15 £45 balance being fully paid at least 8 weeks (for River Cruise Holidays supplements for low occupancy of rooms. Where bought in 0 to 7 days £20 £50 at 13 weeks and for Sea Cruise Holidays at 16 weeks) before your supplies, such as flights, cruises, ferries, hotel accommodation departure date in compliance with the new Package Travel and etc have been bought on your behalf, and where the terms and Linked Travel Arrangements Regulations 2018. If you book within conditions of the supplier are non-refundable, these items will IMPORTANT NOTE our balance due period, you will need to pay the total holiday cost be charged in full. If this applies, the non-refundable items will Sometimes departure airports are also changed and where we at the time of booking. If the balance is not paid in time we reserve be deducted from your holiday costs and the following scale of are providing a Door to Door Service and/or the changes are the right to cancel your holiday, retain your deposit, and apply the charges will be applied to the remainder: between the London airports, this does not constitute a major cancellation charges set out in paragraph 6 below. change. A change to the published hotel, where an alternative of Period before departure Amount of 2. BROCHURE ACCURACY date within which cancellation the same category or higher is offered does not constitute a Although CITO Ltd makes every effort to ensure the accuracy of the notification is charge major change. Compensation will not be payable if the holiday brochure information and pricing, regrettably errors do sometimes received by us is cancelled because the number of persons booked is less than occur. You must therefore ensure you check the price and all other All holiday types Up to balance due date Loss of deposit the number required, or for events beyond our control, which details of your holiday with us at the time of booking and when you Sea Cruises 84 - 112 days 30% include: war, threat of war, riots, civil disturbances, terrorist receive our confirmation invoice. All holiday itineraries are subject to 43 - 83 days 80% activity and its consequences, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks and pandemics, change due to unforeseen circumstances. 42 days or less 100% unavoidable and unforeseeable technical problems with 3. OUR PRICING POLICY River Cruises 63 to 91 days 30% transport for reasons beyond our control or that of our suppliers; CITO Ltd endeavour to ensure that the most up to date and 42 - 62 days 80% closed or congested airports or ports, hurricanes and other correct prices are shown in our brochure. Occasionally, an 41 days or less 100% actual or potential severe weather conditions, and any other incorrect price may be shown, due to an error. When we become similar events. You are also advised to check with The Foreign aware of any such error, we will endeavour to notify you at the European Air Holidays 42 - 56 days 30% and Commonwealth Office Advice Unit regularly at time of booking (if we are then aware of the mistake) or as soon 31 - 41 days 80% www.fco.gov.uk/travel prior to travel. All holidays operate if the as reasonably possible. We reserve the right to cancel the booking 30 days or less 100% minimum number of participants is met. However, in no case if you do not wish to accept the price which is applicable to the will we cancel your holiday less than 12 weeks before the holiday. On or after departure 100% Insurance premiums and scheduled departure date, except where you have failed to pay 4. OUR SURCHARGE POLICY amendment charges are not refundable in any circumstances. the final balance or by reason of force majeure (force majeure Holiday prices include all travel, hotel accommodation and meals Cancelling your flight may result in a charge of 100% of the means an event which we or the suppliers of the services in as specified in the holiday description and VAT payable in the UK ticket cost. question, could not foresee or avoid and is therefore beyond our where applicable. The price of the holiday will not be subjected to control). 7. TRANSFERRING YOUR BOOKING any surcharges except those arising from exchange rate changes, You can transfer your booking to somebody else but the person 9. OUR RESPONSIBILITY TO YOU transportation including the price of fuel, airlines, ferry operator must satisfy all the conditions of the holiday and you must We accept responsibility for ensuring the holiday which you book fares and tolls, embarkation or disembarkation fees at terminals, inform us either by letter or email no less than 12 weeks before with us is supplied as described in our publicity material and the duties and taxes (including the rate of VAT). Even in these cases departure This transfer will cost £25 per person plus reasonable services offered reach a reasonable standard. If any part, of our we will absorb the cost equivalent to the cost of the first 2% of costs to make the transfer. You will remain responsible for holiday contract is not provided as promised, you may terminate the holiday price. If the total cost of the holiday increases by more ensuring payment before the balance due date. Where air travel is the contract without paying a termination fee. We will pay you than 8% then you are entitled to cancel your holiday and receive included the charge may differ depending on the airline involved. appropriate compensation if this has affected your holiday. a full refund of all monies paid except any insurance premium and However, we are not be liable if there are any unforeseeable or 8. ALTERATIONS TO YOUR HOLIDAY BY US amendment charges. We will communicate the options with you unavoidable actions of a third party not connected with our travel We hope that we will not have to make any change to your either through email or letter, with a reminder if necessary. If you holiday but, because our holidays are planned many months in services, or there were unavoidable or extraordinary exercise your right to cancel we must receive written notice advance, we sometimes do need to make minor changes. We circumstances, or the lack of conformity is due to a traveller in the within 14 days of the date of the surcharge invoice. The currency reserve the right to do this at any time. We will let you or your party. We accept responsibility for the acts and/or omissions of exchange rate used in the holiday costings are based on rates as Travel Agent know about any important changes as soon as our employees, agents and suppliers except where they lead to at September 2019. possible, including the minimum number of passengers required death, injury or illness. Our liability in all cases shall be limited to a maximum of twice the value of the original holiday cost (not 5. IF YOU CHANGE YOUR BOOKING on the trip. If you have already booked, we will let you know as including insurance premiums and amendment charges). We If, after our confirmation has been issued, you wish to change soon as we can. Occasionally, we have to make changes to your accept responsibility for death, injury, or illness caused by the to another CITO Holiday we will do our utmost to make the Door To Door Service, due to airline flight and timing changes. negligent acts and/or omissions of our employees or agents changes, but we cannot guarantee we will be able to do so. Final details will be supplied in the pre-travel information together with our suppliers and sub-contractors, servants and/or Notification must be received in writing at our offices from the documentation. If after booking, and before departure, we make a major change to your holiday, you will have the option of agents of the same whilst acting within the scope of, or in the person who signed the booking form, or from their Travel Agent. course of their employment in the provision of your holiday. We This must be accompanied by a payment of £25 to cover our withdrawing from the holiday without penalty or transferring to another holiday without any charge. In either case, we will pay will accordingly pay to our clients such damages as might have administrative costs, plus costs we incur in making the been awarded in such circumstances under English Law. In respect 42 CITO 2020_V6a.qxp_Layout 1 04/10/2019 3:33 pm Page 43

of carriage by air, sea, tunnel and rail and the provision of happy to advise and assist you in choosing a suitable holiday. But, 16. IF YOU HAVE A COMPLAINT accommodation our liability in all cases will be limited in the as some of the accommodation and resorts featured may not If you have a problem during your holiday, please inform your Tour manner provided by the relevant international convention. If any cater for even the simplest facilities, it is important that, when Manager, your driver or the relevant supplier/resort representative clients suffer death, illness or injury whilst overseas arising out of booking, you advise us of any disability, specific need or complex immediately who will endeavour to put things right. If your an activity which does not form part of the foreign inclusive need you may have and any special requirements that will make complaint cannot be completely resolved locally, you must holiday arrangement or excursion arranged through us, we shall, sure the holiday is suitable. If a passenger requires personal complete a Holiday Report Form which can be obtained from your at our discretion offer advice, guidance and assistance to help you assistance (for example, assistance with feeding, dressing, Tour Manager or local representative. Our emergency contact in resolving any claim you may have against a third party as long toileting, mobilising) then this passenger must travel with an able- number, for unresolved complaints will be our office number on as we are advised of the incident within 90 days of the bodied companion or carer and written confirmation that such 01943 877223 (during office hours). If you remain dissatisfied, occurrence. Where legal action is contemplated, our authority assistance will be provided for the entirety of the holiday is please follow this up within 14 days of your return home, by writing must be obtained prior to commencement of proceedings and be required at the time of booking. to our Customer Services Department, Cito Limited, Monkswell subject to your undertaking to assign any costs recovered or any Important Business Centre, Manse Lane, Knaresborough, North Yorkshire HG5 benefits received under an appropriate insurance policy to You must tell us if you have an existing medical condition, 8NQ giving your original booking reference number and all other ourselves. Our costs in respect of the above on behalf of you and disability or complex need that may affect your holiday or other relevant information, including the reference of the Holiday Report your party shall not exceed £5,000 in total. When you travel with group members’ enjoyment of it, before you book your holiday. Form. It is therefore a condition of this contract that you the carrier, the conditions of carriage of that carrier apply, some of We reserve the right to request a doctor’s certificate confirming communicate any problem to the supplier of the services in which may limit liability. This brochure is the responsibility of the the passenger is fit to travel. If, in our reasonable opinion, your question AND to our representative whilst in resort and obtain a Tour Operator; it is not issued on behalf of, and does not commit chosen holiday is not suitable for your medical condition or written report form. If you fail to follow this procedure, we cannot the airlines mentioned therein or any airline whose services are disability, we reserve the right to refuse your booking. You are accept responsibility as we have been deprived of the opportunity to used during the tour. responsible for bringing with you the proper clothing and investigate and rectify the problem. 10. TRAVEL DOCUMENTS, ITINERARIES AND PASSPORTS equipment, which we advise you about in our pre-travel 17. LUGGAGE For all Continental holidays, you will require a full 10-year British information. We want you to enjoy your holiday and will help you Please restrict your luggage to a suitcase weighing no more than Passport (machine readable) with a recommended additional 6 select an appropriate trip. the limit advised by our office on your pre-departure month validity after the return date of your holiday. If you do not 14. PASSENGER BEHAVIOUR information. We cannot accept responsibility for loss or damage hold a full British Passport or you have any doubts about your We want all our customers to have a happy and carefree holiday. to luggage unless through our negligence. Please do not leave status as a British resident, you must check with the Embassies or You are responsible for your behaviour and the effect it may have valuable items in your suitcase when left on the coach or during Consulates of the countries to be visited to confirm the passport on others. If you or any other member of your party is abusive, flights. or visa requirements when you book. We cannot accept disruptive or behaves in a way that could cause damage or injury 18. GENERAL DATA PROTECTION REGULATIONS responsibility if passengers are not in possession of the correct to others or affect their enjoyment of their holiday or which could We comply with the GDPR 2018 Regulations, our data travel documents. For full details on passport requirements, please damage property, we have the right to terminate your contract controller is our Office Administrator and our data protection contact ‘The Identity and Passport Service’ on 0300 222 0000 with us and we will have no further liability or obligation to you. policy (our privacy policy) can be found on our website (www.direct.gov.uk) You are responsible for ensuring you are at The coach driver/representative, ship's captain, or authorised www.cito-holidays.com or you can request a copy from our the correct departure point, at the correct time and with the official is entitled to refuse you boarding if in their reasonable Customer Service Department, Cito Limited, Monkswell correct documents. CITO reserve the right to modify itineraries to opinion, you are unacceptably under the influence of drink or Business Centre, Manse Lane, Knaresborough HG5 8NQ conform with requests from competent authorities both within drugs or you are being violent or disruptive. If you are refused We retain your full contact details and other personal the UK and abroad. Excursions which are included in the cost of boarding on the outward journey we will regard it as a information in secure files and electronic storage facilities. We your booking are detailed on the brochure page and refunds will cancellation by you and we will apply cancellation charges. If you may use this information to contact you by mail, telephone or not be made for excursions not taken. Optional excursions are refused boarding on your return journey, we have the right to electronic means. We may share your information with other booked and paid for in resort do not form part of your booking. terminate the contract with you. We request that mobile carefully selected third parties relevant to the holiday you have Admission fees to buildings may not be included in the price of telephones are not used on the coach. booked. We must pass your information on to the relevant the holiday, please check. 15. TRAVEL INSURANCE suppliers of your travel arrangements when requested and we 11. HEALTH AND SAFETY We strongly advise that you take out personal travel insurance take full responsibility for ensuring that proper measures are in In some foreign countries, standards of infrastructure, safety and with suitable cover for the holiday you have booked. We have place to protect your information. In making this booking, you hygiene may be lower than those to which we are accustomed in arranged comprehensive travel insurance with Travel and consent to this information being passed on to the relevant the UK. You should therefore exercise greater care for your own General Insurance Services Ltd, which is outlined below. You may supplier of services. protection. There may be countries that we visit that have special use an alternative insurer but you must advise us. The insurance 19. CRUISES medical requirements for tourists. These regulations are subject to should cover medical and repatriation costs, personal injury, loss On river cruises, menus are set and displayed on the reception change and our clients are responsible for complying with entry of baggage and cancellation charges. If you do not have deck each day. If you require an alternative, please speak to a and current health requirements. If you are not sure of the health adequate insurance and require our assistance during your member of the crew. All cruise itineraries are correct at time of requirements for the country you are visiting, you are advised to holiday, we reserve the right to reclaim from you any medical going to press but are subject to change, your Tour Manager will check with your own GP before travelling. You are also advised to repatriation or other expenses which we may incur on your inform you of any changes refer to the Department of Health leaflet, “Health Advice for behalf which would otherwise have been met by insurers. You Travellers”, which can be found at your local GP’s Practice. must advise us if you use an alternative insurer, the policy number and 24 hour contact number. CITO Limited This brochure was published October 2019 Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period. If you are planning to undertake a journey of more than three hours, you should consult your doctor, if you have ever had TRAVEL INSURANCE DVT, pulmonary embolism, a family history of clotting conditions, It is a condition of contract that you must take out personal travel insurance. Our scheme is arranged with Travel & cancer or treatment for cancer, stroke, and heart or lung disease General Insurance Services Limited of Houndsditch, London EC3A 7BT which has been tailored to cover our holidays or If you have had major surgery in the past three months. and the details of cover are set out in the brochure. You are free to choose your own travel insurance but you must We reserve the right to refuse any booking in the absence of a advise us of the name of the insurer, policy number and 24 hour contact number on your booking form. doctor’s certificate confirming that you are fit to travel. Where we provide comfort stops you are encouraged to walk around. SCHEDULE OF COVER Exercise reduces any discomfort, which may be caused by periods SECTION SUM INSURED PER PERSON EXCESS PER PERSON of immobility. Cancellation charges Up to £5,000 £50 (Nil LOD) Smoking is not allowed on our coaches (including E-Cigarettes) and we do not allow pets or any other animals. Curtailment charges Up to £5,000 £50 (Nil LOD) 12. SPECIAL REQUESTS Emergency medical repatriation Up to £5,000,000 £50 All special needs and requests, if agreed, should be entered on the and associated expenses abroad booking form and be included in the confirmation of the holiday. In patient benefit £20 for each 24 hour period to a maximum of £500 Nil These cannot be guaranteed except where confirmed as part of Criminal injuries benefit £100 for each 24 hour period to a maximum of £5,000 Nil our holiday commitment to you and are detailed on your holiday booking confirmation. We are keen to ensure that we plan the Personal accident Disability up to £25,000, Death up to £10,000 (age limits apply) Nil arrangements for your holiday so that special needs and requests can be accommodated as far as possible. If you will need Travel delay £25 first 12hrs and £25 each subsequent 12hrs (max of £100) Nil assistance, or may be unable to fully enjoy all aspects of your Failure of transport connections Up to £1,000 Nil holiday you must tell us in advance so that we can maximise your Hijack of aircraft, train or sea vessel £100 per complete day (max of £3,000) Nil enjoyment of the holiday. We will need to know if you will need Missed connection Up to £1,000 Nil special facilities in the hotel, taking part in the excursions or have difficulty boarding and travelling on the coach or other means of Personal possessions Up to £2,500 (Single item £400, Valuables limit £500) £50 transport. Before booking your holiday, you should be sure that Temporary loss of baggage Up to £100 Nil you and your party are both physically and mentally capable of Passport or Visa Up to £250 £50 completing the itinerary. If you need advice or further information Tickets Up to £1,000 £50 either you or your booking agent should contact our Tours Manager. If you require a special diet please tell us at the time of Personal money Up to £500 £50 booking, or as soon as you are medically advised, together with a Personal liability Up to £2,000,000 £250 copy of the diet. 13. PASSENGERS WITH DISABILITIES Legal expenses Up to £15,000 Nil We want everyone to enjoy our travel arrangements. We are

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www.cito-holidays.com Telephone 01943 877223