INSTALLING SYMANTEC EXEC QUICK START WITH A DEVICE

This document provides instructions on how to quickly get started using the Symantec Backup Exec Quick Start software with a Tandberg Data storage device. See the Additional Information section for additional details.

STEP 1: VERIFY THE ENVIRONMENT

SERVER HARDWARE REQUIREMENTS

 Processor: Intel Pentium, Xeon, AMD, or compatible  Disk space:  Typical installation: 696 MB  Recommended: 2 GB  Memory requirements:  Minimum: 256 MB RAM  Recommended: 512 MB RAM (or more for better performance)  Interface requirements:  LVD SCSI card: Ultra160 or Ultra320 with 68 pin connector -or-  USB connector -or-  SATA connector  Latest driver from the HBA manufacturer Install the latest driver available from the controller manufacturer’s web site using Computer Management (Right click “My Computer” and Select Manage).

Very few RAID controllers are designed to have SCSI tape drives attached to them. If the autoloader is going to be used with an Ultra320 SCSI controller Caution that has HostRAID or similar RAID abilities that can be disabled, the controller must have that function disabled in the SCSI BIOS and use the non-RAID drivers installed.

Copyright 2007 Tandberg Data Corporation: , the Exabyte Logo, EZ17, M2, VXA, and VXAtape are registered trademarks; ExaBotics, MammothTape, and SmartClean are trademarks; SupportSuite is a service mark. Linear Tape-Open, LTO, the LTO Logo, Ultrium and the Ultrium Logo are trademarks of HP, IBM, and Quantum in the US and other countries. All other product names are trademarks or registered trademarks of their respective owners.

WWW.TANDBERGDATA.COM March 2007 (OS) REQUIREMENTS

 Windows 2000 Server (with Service Pack 4 and Update Rollup 1 for Service Pack 4)  Microsoft 2003  Server 2003 x64 Editions  Microsoft R2 Editions  Microsoft Windows Storage Server 2003 (with Service Pack 1)  Microsoft Windows Storage Server 2005  Microsoft Windows XP (with Service Pack 2)  Microsoft Windows XP Professional x64 Edition  Microsoft Windows Small Business Server 2000 (with Service Pack 4)  Microsoft Windows Small Business Server 2003 (with Service Pack 1)  Microsoft Windows Small Business Server 2005  Internet browser Internet Explorer 6.0 or later. Service Pack 1 is required for SQL Server 2005 Express.

STEP 2: SET-UP THE TANDBERG DATA DEVICE

For complete installation instructions, refer to either the Quick Start Guide or the Product Manual available at www.tandbergdata.com.

1. Unpack the Tandberg Data device using the instructions included with the unit. 2. Remove the shipping restraint (sometimes called a transport lock or key) using the instructions included with the unit. This step applies only to autoloaders or libraries. 3. Connect the cable and power-on the device (see instructions below for interface options and instructions).

SCSI Devices Connect your SCSI device following these steps. a. Power off your server. b. Connect the SCSI cable and terminator.  Connect a SCSI cable to the host computer and to one of the device’s SCSI connectors.  Connect a terminator to the last device on the bus. Note: For internal devices, the terminator is either integrated with the cable, or you must connect one to the end of the cable.

VXA-172, VXA-320, LTO-2, and LTO-3 SCSI tape drives require an Ultra 3 / Important Ultra 160 (or higher) terminator to function properly on the SCSI bus. If your SCSI controller has a 68-pin very high-density (VHDCI) connector, you will need to obtain the proper SCSI cable.

c. Connect the power cable:  Internal devices–Connect the server’s DC power cable to the device.  External devices–Connect the device’s AC power cable from a wall outlet to the device (first, ensure that the device is powered off by pressing the 0).

2 OF 6 d. Power-on:  Internal devices–power-on your server.  External devices–power-on the device (press the I on the back of the unit), and then power-on the server.

USB Devices Connect your USB device following these steps. a. Connect a USB cable to the host computer and to one of the device’s connectors. b. Connect the device’s AC power cable from a wall outlet to the device (ensure that the device is powered off by pressing the 0). c. Power-on the device (press the I on the back of the unit).

SATA Devices Connect your SATA device following these steps.

a. Power off your server. b. Connect a SATA cable to the host computer and to the device’s SATA connectors. c. Connect the server's DC power cable to the device (using the adapter provided with your SATA device). d. Power-on your server.

4. Load cartridges into the device. Each Tandberg Data device has unique cartridge loading requirements; please read the cartridge loading instructions carefully. 5. Update the device’s firmware to the latest revision. Go to www.tandbergdata.com to acquire the firmware and installation tool.

If Backup Exec is already installed, you MUST stop all of the services Important running for Backup Exec before starting either tool! Also be sure that the Removable Storage service is stopped and disabled.

STEP 3: DOWNLOAD SYMANTEC BACKUP EXEC QUICK START SOFTWARE

1. Obtain the permanent license key—This is required to use software more than 60 days. a. Visit www.symantec.com/offer. b. Enter the Reference Code: nnnnn. c. Accept the Licensing Agreement. d. Sign in to Symantec's web site (create an account if this is your first time). e. Answer the registration questions. f. Enter the Activation Key: EXB-ln-nnn-llnnnnnn.

You will receive the permanent key via e-mail.

3 OF 6 2. Download the Backup Exec Software a. Choose one of the following options:

Backup Exec for Windows — www.symantec.com/winpackage Backup Exec for NetWare — www.symantec.com/nwpackage

b. Click Download Now. c. Accept the Licensing Agreement. d. Select the appropriate Backup Exec Server package for your system:

Backup Exec 11d for Windows 32 bit Backup Exec 11d for Windows x64 or Backup Exec 9.2 for NetWare

Notes: The download can take 30 minutes or more to complete, depending on your connection. Backup Exec Quick Start only supports a single or a single drive tape autoloader or library.

STEP 4: INSTALLING SYMANTEC BACKUP EXEC QUICK START SOFTWARE

UNZIP AND LAUNCH THE SOFTWARE INSTALLER

1. Unzip the software to your preferred location. 2. Navigate to the unzipped location and double click (run) the Browser.exe file. 3. Select a Language: English, Spanish, French, German, Italian, Chinese, Japanese, or Korean.

INSTALL THE SOFTWARE

1. From the installation CD browser, click Installation, and then click Start the Backup Exec Installation.

NOTE: After choosing Installing, you will see a menu of choices. It is strongly recommended that you select “View Quick Installation Guide” to open the detailed Backup Exec for Windows Installation Guide.

2. Choose Start the Backup Exec Installation. 3. On the Welcome panel, click Next. 4. Select I accept the terms of the license agreement, and then click Next. 5. Check Local Install, and then click Install Backup Exec software and options. Click Next.

NOTE: For first-time installations and for upgrades, the “Backup Exec Environment Check” runs automatically after you click Next.

4 OF 6 6. Review the results of the Environment Check and do one of the following:

If the Environment Check:  Does not reveal any issues that may prevent a successful installation of Backup Exec, click Next.  Does reveal issues that may prevent a successful installation of Backup Exec, click Cancel to exit the wizard. Correct the issues before you attempt to install again.

7. Enter the Licenses Key, and click Next. The License Key is e-mailed to you after completing the instructions on the insert that came with your product.

8. Select additional Backup Exec features to install, and click Next. Installing additional features requires additional license keys.

9. Provide a user name, password, and domain for an Administrator account that the Backup Exec system services can use, and then click Next. 10. On the Symantec Backup Exec Database panel, choose one of the following to select a location to store the Backup Exec database:  Click Create a local Backup Exec SQL Express instance.  Click Use an existing SQL Server 2000 (SP3a or later) or SQL 2005 Server instance on the network to store the database on.

During the installation process, Backup Exec stops and starts the SQL Important Server instance (that you selected above) several times. This might affect other applications if you choose an existing SQL Server instance.

11. Select Use Symantec device drivers for all tape devices, and then click Next Note: For USB tape devices, load the Tandberg Data device driver, available at www.exabyte.com/downloads).

12. When the installation is complete, click Finish to close the installation wizard. Before starting Backup Exec, make sure your storage devices are connected and configured properly. See “Step 2: Set-up the Tandberg Data Device” on page 2.

STEP 5: CREATE A BACKUP JOB (OPTIONAL)

Click the Backup button to launch the Backup Wizard. We recommend that you use the default settings unless you are an advanced user.

1. Welcome - Choose Create a backup Job with Custom Settings, click Next. 2. Backup Selections - Select the data to backup by selecting the check box for “drives, folders, or files,” then click Next. 3. Select Volume Credentials – Click Test All to verify that the proper user is logged in, then click Next. 4. Select Volume Order – Gives you the option to prioritize the backup order, click Next when finished.

5 OF 6 5. Backup Names – Gives you the option to change the default backup job name, click Next when finished. 6. Backup Device & Media – Choose the Tape Device & Media Set you plan to use for the backup job, then click Next. 7. Backup Overwrite Method – Choose a media overwrite protection level (overwrite media, append, then overwrite, or append only), click Next. 8. Backup Options – Choose a backup regimen, click Next. 9. Complete – Click Finish. For more information, refer to the “Backing up Data” section in the Backup Exec for Windows Servers 11d Admin Guide.

ADDITIONAL INFORMATION

Refer to these sites for additional information.

SYMANTEC KNOWLEDGE BASE LINKS  Backup Exec for Windows: http://www.symantec.com/enterprise/support/overview.jsp?pid=15047  Backup Exec for NetWare: http://www.symantec.com/enterprise/support/overview.jsp?pid=15020

TANDBERG DATA KNOWLEDGE BASE LINKS  Symantec Backup Exec Documentation Resources http://www.exabyte.com/support/online/kb/display.cfm?id=2045  Symantec Backup Exec 11d Usage Resources http://www.exabyte.com/support/online/kb/display.cfm?id=2046  Symantec Backup Exec 11d Troubleshooting Resources http://www.exabyte.com/support/online/kb/display.cfm?id=2047

BACKUP EXEC DOCUMENTATION  Go to www.symantec.com for the following information.  Understand how Backup Exec provides overwrite protection for your media. For information, refer to Media overwrite protection in the Symantec Backup Exec for Windows Servers Administrator’s Guide.  Understand the default media set and its infinite overwrite protection period. For information, refer to About the media overwrite protection level in the Symantec Backup Exec for Windows Servers Administrator’s Guide.  Learn about creating new media sets with weekly, monthly, or quarterly retention periods. For information, refer to Default media set in the Symantec Backup Exec for Windows Servers Administrator’s Guide.

TANDBERG DATA GENERAL INFORMATION  Tape drive and library operation and use—reference the individual Product Manuals at www.tandbergdata.com.  Tandberg Data technical support—go to www.tandbergdata.com.

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