Annual Report 2014/2015
Total Page:16
File Type:pdf, Size:1020Kb
ANNUAL REPORT 2014/2015 RESIDENTS BUSINESS DEVELOPMENT COMMUNITY PART 1 - YEAR IN REVIEW | PART 2 - WATER CONSUMPTION & DROUGHT RESPONSE | PART 3 - ENVIRONMENTAL & SOCIAL SUSTAINABILITY SERVICE AREA Navarre Redbank Havelock Timor Landsborough Bowenvale Alma Maryborough Centenary Reservoir Tullaroop Sugarloaf Avoca Reservoir Reservoir Bung Bong Craigie Lead Daisy Hill Dam Majorca Amphitheatre Talbot Talbot Reservoir Lexton Lexton Evansford Reservoir Reservoir Clunes Hepburn Springs Smeaton Hepburn Reservoir Raglan Waubra Daylesford Kingston Broomfield Bullarto Reservoir Wombat Learmonth Newlyn Beaufort Lake Creswick Reservoir Learmonth Cosgrave Reservoir Dean Burrumbeet Miners Rest Dean Blackwood Lake White Swan Reservoir Burrumbeet Reservoir Wilson’s Moorabool Ballarat Reservoir Reservoir Colbrook Gong Gong Reservoir Reservoir Kirk’s Wallace Bungaree Carngham Haddon Reservoir Gordon Snake Valley Ballan Lal Lal Smythesdale Reservoir Pittong Buninyong Scarsdale Napoleons Skipton Linton Enfield 0 4.75 9.5 19 Kilometres Dereel LEGEND Corindhap Rokewood Water pipeline Recycled water Wastewater treatment plant Water treatment plant Major road Lake and reservoir Water district Sewer district 2 2014/15 ANNUAL REPORT PART 4 – CORPORATE INFORMATION | PART 5 – PERFORMANCE REPORT | PART 6 – FINANCIAL STATEMENTS | PART 7 – DISCLOSURE INDEX CONTENTS PART 1 – YEAR IN REVIEW PART 4 – CORPORATE INFORMATION About us 4 Organisational structure 22 At a glance 5 Corporate governance 23-24 Message from our Chair and Managing Director 6 Board of directors 25 Summary of financial results 7 Executive team 26 Summary of financial performance 8 Employment data 27 Project Highlights 9 Workplace inclusion policy 28 Health and safety reporting 29 PART 2 – WATER CONSUMPTION Access to information 30 AND DROUGHT RESPONSE Other Acts and applicable policies 31 Corporate water consumption 10 Consultancy expenditure 32 Major water users 10 Major works 33 Water consumption report 11 Management of drinking water quality 12 PART 5 – PERFORMANCE REPORT Drought response report 13 Statement of performance for the 2014/15 financial year 34-35 – Financial performance indicators PART 3 – ENVIRONMENTAL AND – Water and sewerage service performance indicators SOCIAL SUSTAINABILITY – Customer responsiveness performance indicators Environmental sustainability 14-16 – Environmental performance indicators Groundwater licences 16 Statutory certification 36 Central region sustainable water strategy 17 Objectives and performance report 37 Bulk entitlement reporting 18-19 VAGO report 38-39 Greenhouse gas emissions 20 Social sustainability reporting 21 PART 6 – FINANCIAL STATEMENTS Comprehensive operating statement for the period ended 30 June 2015 40 Balance sheet 41 Statement of changes in equity 42 Cash flow statement 43 Notes to the financial statements 44-86 Accountable officer’s and chief finance and accounting officer’s declaration 87 PART 7 – DISCLOSURE INDEX 90-91 Additional copies ISSN: 2203-9503 (Print) This annual report is available for viewing or download from Central Highlands ISSN: 2203-9511 (Online) Water’s website chw.net.au © State of Victoria, Central Highlands Water 2015. To minimise our impact on the environment we print limited numbers of this This publication is copyright. No part may be reproduced by any process report, so we encourage you to view this report online. If you require any except in accordance with the provisions of the Copyright Act 1968. additional printed copies, please contact Central Highlands Water at: This report has been printed on Ecostar 100% recycled stock. Email: [email protected] Phone: 1800 061 514 Post: PO Box 152 Ballarat VIC 3353 In person: 7 Learmonth Rd Wendouree VIC 3355 2014/15 ANNUAL REPORT 3 PART 1 - YEAR IN REVIEW | PART 2 - WATER CONSUMPTION & DROUGHT RESPONSE | PART 3 - ENVIRONMENTAL & SOCIAL RESPONSIBILITY PART 1 YEAR IN REVIEW ABOUT US Central Highlands Water (CHW) is a • develop and implement programs Corporate governance regional water corporation providing for the conservation and efficient use high quality drinking water, sewerage, of water Central Highlands Region Water trade waste and recycled water services Corporation is a statutory body • educate the public about the operating under the Victoria Water Act to customers in Ballarat and water supply surrounding towns. 1989. The responsible Minister during Sewerage the reporting period 1 July 2014 to Formerly known as the Central Highlands • the efficient transfer, treatment and 3 December was The Hon. Peter Walsh Region Water Authority, we are one of disposal of sewage MLA, 4 December 2014 to 30 June 19 state-owned water businesses 2015 The Hon. Lisa Neville MP. operating under the guidance of the • identify current sewerage needs Victorian Water Act 1989. and plan for future needs The Corporation operates under a • develop and implement programs Statement of Obligations issued for the recycling and reuse of treated under section 41 of the Water Industry Our region wastewater Act 1994. Our prices and service We cover a geographical region of standards are regulated by the Essential • investigate, promote and conduct Services Commission. 9,275 square kilometres incorporating research into the provision of 7 local government areas: Ballarat, sewerage services Central Goldfields, Golden Plains, Key capital investment Hepburn, Pyrenees, Northern Recycled water Grampians, Moorabool and Recycled water produced at a number for the year Corangamite (Skipton). of sites to support agriculture, reduce • $1.4m Wilsons Reservoir safety demand on our water catchments and upgrade completed (see page 9) support greener open spaces. Our services • $1.3m Completion of major works on We perform these functions in an the Maryborough clear water storage We provide water supply and sewerage environmentally sound way, recognising services through 66,192 water supply tank to enhance water security and the need to preserve landscape, fauna asset life connections and 56,486 wastewater and flora. service connections to more than • $1.2m Maryborough Fluoridation 139,000 people. We also undertake project completed various customer satisfaction surveys Our promise • $1.2m Investment in mains renewal throughout the year to help us gain a We promise to provide quality water and projects throughout the service area better understanding of our customers wastewater services fairly, efficiently and • $1.2m Maryborough Water Quality needs and expectations. sustainably to communities in the Enhancement Project commenced Central Highlands region. Our core functions are: Major wastewater and sewerage Water projects included: • collect, store, treat, transfer Our values • $3.7m Ballarat South Wastewater and distribute water • Collaborate Treatment Plant upgrade works • manage and protect the water • Innovate continued throughout 2014/15. supply system • Deliver • identify current and future • Trust water needs 4 2014/15 ANNUAL REPORT PART 4 – CORPORATE INFORMATION | PART 5 – PERFORMANCE REPORT | PART 6 – FINANCIAL STATEMENTS | PART 7 – DISCLOSURE INDEX AT A GLANCE 139,740 Total population serviced $95.9 M Current operating revenue $885 M Value of infrastructure, property, plant and equipment 183.5 Full-time equivalent employees 60,626 Total residential water supply connections 5,566 Non-residential customers 13,064 ML Total water supply volume 15 Water treatment plants 30 Number of reservoirs 13 Number of diversion weirs 34 Number of groundwater bores 17 Bulk water entitlements held 2,473 KM Length of water mains 47 Number of service basins and tanks 41 Number of water pumping stations 56,486 Total wastewater connections 17 Major trade waste customers 13 Wastewater treatment plants 10,227 ML Total volume of wastewater treated 1,014 ML Volume of effluent irrigated to land 1,377 KM Length of sewer mains 97 Wastewater pump stations 2014/15 ANNUAL REPORT 5 PART 1 - YEAR IN REVIEW | PART 2 - WATER CONSUMPTION & DROUGHT RESPONSE | PART 3 - ENVIRONMENTAL & SOCIAL RESPONSIBILITY MESSAGE FROM OUR CHAIR AND MANAGING DIRECTOR that with the increased focus on the governance has played an important quality and commitment to this specialised role in providing clarity and sound service we have seen a 50% reduction outcomes throughout the year. With a of incoming affordability complaints. strong focus on financial management Providing quality and reliable services and occupational health and safety in to our ever expanding customer base addition to many other actions, CHW’s requires investment and in 2014/15 performance is showing a quantum improvement based on robust strategies Jeremy Johnson Paul O’Donohue $19.8 million was spent on over 60 around risk management which also diverse water and wastewater projects. provides the business with clear 2014/15 has been a strong year These included $3.7 million at the direction. We would like to take this for Central Highlands Water (CHW) Ballarat South Treatment Plant to cater opportunity to thank our Board as it continues to supply quality for this new customer growth, $1.4 members for their commitment and water and wastewater services to million on Dam Safety works at Wilsons work and the impetus they have Reservoir (one of the oldest in our nearly 140,000 customers across continued to provide as we move into region), a major Biosolids Improvement the Central Highlands region. 2015/16 and beyond. Project located at the Clunes Throughout 2014/15 CHW continued Wastewater Treatment Plant, pre The level of professionalism and the development of strategies to