TV Stations Will Focus on NEO by JAY MILLER Tions, Whose Cameras Will Be Trained and NBC — Focus on the Official Go- Will Work Together Elsewhere

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VOL. 37, NO. 26 JUNE 27 - JULY 3, 2016

Business of Life Source Lunch StartupBus sparks Thomas Schorgl, ideas, collaboration Cuyahoga County’s Vehicles have rolled from guru of cities all over the world arts and since 2010. Page 27 culture Page 28 The List CLEVELAND BUSINESS NEO’s largest nonprofits Page 31

SPORTS BUSINESS ‘The End’ of ‘The Curse’ By KEVIN KLEPS

[email protected] @KevinKleps

Every gut-wrenching Cleveland professional sports event always gets a title. Now — in the dreamlike wake of the Cav- aliers’ improbable, championship-clinching rally in the NBA Finals — there are different, oddly positive, themes dominating the conversation. You could call it The End — the Cavs breaking a 51½-year, 146-season, 18,802-day championship drought with a seven-game victory over the record-setting Golden State Warriors. But most — again, in a strangely upbeat manner — seem to think it’s just the beginning. “The way I look at it is the woe is me is done,” East Ninth Street said Bob DiBiasio, the Indians’ senior vice president of public affairs. “Whoever was go- from the blimp ing to be the first — us, the Browns or the Cavs — we were gonna erase that unfortunate woe Goodyear photo is me as a Cleveland sports fan mentality.” SEE END, PAGE 29 For more Cavaliers celebration pictures, see pages 12-15

THE REPUBLICAN NATIONAL CONVENTION IN CLEVELAND Hospitals are ready, TV stations will focus on NEO By JAY MILLER tions, whose cameras will be trained and NBC — focus on the official go- will work together elsewhere. ings-on. But they all will have anchors [email protected] “We’ll show the flag at The Q,” suites in The Q and videographers @millerjh said Fred D’Ambrosi, news director and reporters on the convention floor. By LYDIA COUTRÉ The health systems have been col- of WOIO-TV, Channel 19 and Most of their reporters, camera laborating and preparing for well When Donald Trump and other Re- WUAB-TV, Channel 43. “But our pri- crews and video uplink trucks as- [email protected] over a year in hopes of a smooth publican luminaries take their turns at mary coverage will be on the effects signed to convention coverage, @LydiaCoutre mid-July week. Officials with Cleve- the podium next month at the Repub- on the people of Cleveland, and how though, will roam the streets looking land Clinic, MetroHealth, St. Vincent lican National Convention, the re- (the city is) being seen by the rest of for interesting people and com- As Cleveland braces for the thou- Charity Medical Center and Univer- porters and producers of hundreds, the country and how it’s perceived pelling stories. sands of people expected to flood the sity Hospitals have been meeting maybe thousands, of television news by the rest of the world.” D’Ambrosi and news directors region for the Republican National regularly with city and county offi- organizations will focus their efforts WOIO and WUAB, which are joint- from the other local commercial sta- Convention, area hospitals hold the cials and Cleveland’s Division of on the messages emanating from the ly owned and operated by Raycom tions — WEWS-TV, Channel 5, WJW- same mantra that many Northeast Emergency Medical Services. Quicken Loans Arena stage. Media Inc. of Montgomery, Ala., like TV, Channel 8, and WKYC-TV, Chan- Ohioans are likely following: prepare “We’re cooperating as systems The exception, though, will be the the other local stations, will let their nel 3 — said they have been for the worst, hope for the best. SEE HOSPITALS, PAGE 30 handful of hometown broadcast sta- affiliated networks — ABC, CBS, Fox SEE TV, PAGE 8

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CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 3 Sequoia is ‘doubling down’ with RAV buy

By JEREMY NOBILE “Our teams coming together will help both talent pools play at a higher [email protected] “Philosophically, level, which is helpful for the client @JeremyNobile service experience,” Haught said. “We every business also think this will give opportunities Sequoia Financial Group’s acqui- for those people to specialize in areas sition of RAV Financial Services owner seeks a they’re passionate about.” plants a flag in Cleveland proper for The specialization factor is be- the growing Akron-based wealth and vital successor coming increasingly common in the financial management firm. financial planning sector today — It also signals a future passing of that will continue and other financial disciplines, for the torch for Bob Valente, RAV’s that matter. It’s a way for firms to dif- founder, who established the busi- its mission ferentiate themselves in a competi- ness 34 years ago. tive market and signals another way Valente will not immediately retire statement — and Sequoia is eyeing a long-term path when the acquisition is effective Oct. to viability as a business. 1. He’ll stay with the company as a we have found Sequoia has had a fiscal office in client and transition specialist, Cleveland, but having another physi- maintaining the various relation- that in Sequoia.” cal location in Beachwood is valuable ships he’s cultivated over the in terms of service. Keeping that — Bob Valente, RAV founder decades as dust of the merger settles. Beachwood office is important to ex- and CEO This deal illustrates financial plan- isting clients, Haught said, and means ners truly practicing what they clients in the upper end of the North- preach — planning for the future. east Ohio market won’t have to travel “Philosophically, every business as far to meet with an adviser. owner seeks a vital successor that will Clair Shores, Mich.; Tampa, Fla.; and (Contributed photos) “There’s a good nucleus of exiting continue its mission statement — and now Beachwood, where RAV is based. clients and team members there,” we have found that in Sequoia,” Va- The merger will create additional Haught said, “and we also think that lente said. “RAV has always focused economies of scale. Sequoia president is a growing location.” on our clients’ needs and successes, Tom Haught said that will translate Sequoia’s last acquisition prior to and those objectives are intrinsic with into additional investments in new RAV came in a 2012 merger with our combined company cultures.” technology, research capabilities and Hammerman & Strickland, a Florida Valente said he doesn’t plan to re- compliance, which is expected to be- outfit that expanded the firm’s pres- tire for at least another five to seven come stricter in the wake of the U.S. ence to the South. years. Department of Labor’s fiduciary rule Balancing organic with acquisitive “We want to see the fruits of our expected to result in more rigorous growth remains the firm’s focus as it labor through another generation of documentation for work on retire- achieves additional scale. clients,” he said. ment accounts. However, there aren’t any inten- Terms of the June 17 deal were not Another attractive feature of the tions currently to push Sequoia into disclosed. merger is the acquisition of veteran a massive company, Haught said. In RAV comprises about $500 million principals. Both firms tout similar fact, any future acquisitions at this in assets under advisement and a cultures, and each report that the cli- point would most likely come in ex- staff of 12, all of whom are joining mate for acquiring the best talent in isting markets in Ohio, Michigan and Sequoia. this field is particularly competitive Florida — not new regions. The merger of both fiduciaries will right now. “We see all this as a doubling bring Sequoia to about $3 billion in So the merger just felt right, said down on our commitment to plan- assets under advisement with 60 em- Haught, who founded Sequoia 25 ning,” Haught said, “which is the ployees spanning offices in Akron; St. years ago. Tom Haught founded Sequoia 25 years ago. foundation for client engagements.”

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PAGE 4 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS

INVESTMENT SALE Shaker minus LaunchHouse 30600 CARTER STREET, SOLON Building is now ‘The Dealership;’ Goldstein sets up in Highland Heights FULLY-LEASED INDUSTRIAL BUILDING By CHUCK SODER

[email protected] @ChuckSoder

“Shaker LaunchHouse” no longer • 190,188 SF warehouse/distribution facility situated on 11.27 acres exists. LaunchHouse moved from Shaker • Built in 1970 Heights to Highland Heights last • 30 docks; 3 drive-in doors week, and a long list of tenants who rented desks and offices at the former • 18’ clear warehouse Shaker LaunchHouse building are in • Located in the Southeast submarket, which is the most stabilized the process of making that move as submarket in Northeast Ohio well, said CEO Todd Goldstein. As for the building itself, it now • Leased to three tenants, two with HQ located in Solon has a new name, new management • Convenient access to major highways via SR-422, I-480 and I-271 and a modified mission. Workers remove the Shaker LaunchHouse name. (Alex P. Michaels) • Neighbors include Cleveland Clinic, Home Depot, Schwebel’s, The former car dealership is now Swagelok, Nestle, Aclara, Amresco and more simply called “The Dealership,” and the building would be receiving fur- Shaker Heights. Neither will Shaker on June 13 the city of Shaker Heights niture left over from the redevelop- Heights Development Corp.: The 18- finalized a controversial plan to turn ment of the former Huntington Bank month lease agreement that goes TERRY COYNE, SIOR, CCIM the building’s lease over to the Shak- building, thanks to a donation from into effect on July 16 will cost the Vice Chairman er Heights Development Corp. Welty Building Co. nonprofit $1. 216.453.3001 Like LaunchHouse, the nonprofit LaunchHouse has cooperated But the development corporation www.TerryCoyne.com [email protected] community improvement corpora- during the transition. Thus, the city will be tasked with finding a more tion still aims to provide affordable of Shaker Heights plans to release sustainable way to run the facility. the company from its noncompete space and services to entrepreneurs, Path to self sufficiency small businesses and anyone else agreement this week, said Tania who needs a place to work. But it Menesse, the city’s economic devel- Though city officials have credited also aims to put a greater focus on opment director. LaunchHouse with helping create an entrepreneurial vibrancy in Shaker persuading its tenants to stay in Same ol’, same ol’ INNOVATION Shaker Heights as they outgrow the Heights, they have argued that the Lee Road building. Though LaunchHouse is in a new partnership wasn’t sustainable. That didn’t happen while Launch- location, on the second floor of 675 They’ve said that LaunchHouse has- House was running the facility. Dur- E. Alpha Drive, Goldstein stressed n’t kept up with repairs on the aging ing that five-year period, at least five that many things will remain the structure, forcing the city to bear too IS OUR businesses left the facility, but none same. It’s still run by the same four much of the maintenance burden. stayed in the city, according to Shak- people, and it will still offer educa- Plus, some of the services at Shak- er Heights Mayor Earl Leiken. tional events and investment capital er LaunchHouse were paid for using BUSINESS “The important point is that this for the most promising companies money from fundraisers and dona- facility connect well with the broad- that use the space. tions — money it receives through With our team of credit unions, er goal of redeveloping Shaker, par- The Dealership plans to host the Shaker Heights Development ticularly this Lee Road area,” he said. events as well, with the help of other Corp. But that funding stream has CBS will ﬁ nd the right loan Though Goldstein wasn’t happy organizations that work with entre- weakened in recent years. A few out- structure for your business. about the decision to transfer the lease preneurs and small businesses, Fe- side organizations that had provided — he had hoped to work out a new dor said, citing the Small Business donations stopped doing so, plus the deal with the city — he has moved on, Administration and the Economic development corporation is now in- at least in the physical sense. Community Development Institute. terested in contributing capital to- LaunchHouse signed a lease on a In addition to the 6,000 square feet ward other projects in the city. 6,000-square-foot space in Alpha Park, that LaunchHouse has already The Dealership will still in some a Highland Heights industrial park, on leased, the company could end up ways be subsidized by the city. In ad- Friday, June 17, and it opened the new taking another 14,000 square feet on dition to providing the development space on Thursday, June 23. the same floor if it needs more room. corporation with free rent and pay- Contact Jonathan A. Mokri “There’s already, like, seven peo- And if it wants to host a large event, ing the building’s taxes, the city will 440.526.8700 • [email protected] ple working out of the space,” Gold- there’s room on the Alpha Park cam- help with maintenance should ma- www.cbscuso.com stein said on June 23. “We’re up and pus to do so. jor repairs be needed. running.” The owners of the industrial park But Fedor suggests that the devel- Business Lending in Partnership with Area Credit Unions SM A total of 28 former Shaker tried to recruit LaunchHouse to opment corporation should be able to LaunchHouse tenants have told Highland Heights six years ago, be- handle most maintenance without LaunchHouse that they will be rent- fore the company moved to Shaker city assistance. Fedor and members of ing space at the new facility. Five Heights, said Evan Klotzman, vice the nonprofit’s board have real estate plan to take private offices, which president of Alpha Park Inc., which experience, he said. Plus, the develop- cost $500 a month, and 23 plan to manages the 550,000-square-foot ment corporation has hired FASS Real Complimentary rent desks, which cost $125 per park from an onsite office. Estate Services — another business on In-flight WiFi month, Goldstein said, adding that Not only does Klotzman feel that Lee Road — to manage the building. two completely new office tenants the Highland Heights area needed FASS was chosen because it had “good also are coming on board. more office space for solo entrepre- experience with managing commer- Back in Shaker Heights, The Deal- neurs and small businesses, but he cial properties” and “great reference AIR CHARTER SERVICE ership has received commitments said he personally enjoys helping checks,” Fedor said. AIRCRAFT MANAGEMENT from eight office tenants and rough- small tenants become large ones. He The development corporation is ly 10 desk tenants, said Nick Fedor, plans to help connect them with oth- hunting for an organization that executive director of the Shaker er tenants in the park, which houses would manage The Dealership’s desk Heights Development Corp. machine shops, software compa- rental operation as well as its events. Neither facility has signed final nies, recruiters and a bank, among The plan is to have that company and leases with all of the tenants men- other businesses. His father, Kerry Fedor himself work out of The Dealer- tioned above. Klotzman, owns Alpha Park, as well ship. Together, they should be able to LaunchHouse took its furniture — as other properties, through a com- handle front desk duties, Fedor said. desks, tables, bookshelves, white- pany called Derf Limited. Under that structure, the building boards, etc. — to Highland Heights. “Whatever it is, we like connect- should eventually become self-suffi- So in the interim, The Dealership’s ing people,” Evan Klotzman said, de- cient, he said. tenants are relying on “temporary clining to provide details about “We feel we’ve developed a model desks and chairs,” Fedor said on LaunchHouse’s rental agreement. that can be sustained over the long Northern Ohio's Premier Air Charter Service Thursday, June 23. But he noted that LaunchHouse did not pay rent in term,” he said.

Providing a unique private travel experience focused on Volume 37, Number 26 Crain’s Cleveland Business Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for (ISSN 0197-2375) is published weekly at 700 West change of address. For subscription information and delivery con- CLEVELAND BUSINESS St. Clair Ave., Suite 310, Cleveland, OH 44113- cerns send correspondence to Audience Development Department, Safety, Service and Professionalism Crain’s Cleveland Business, 1155 Gratiot Avenue, Detroit, Michigan, 1230. Copyright © 2016 by Crain Communications 48207-9911, or email to [email protected], or 700 W. St. Clair Ave., Suite 310, Cleveland, OH 44113 Inc. Periodicals postage paid at Cleveland, Ohio, call 877-824-9373 (in the U.S. and Canada) or (313) 446-0450 (all oth- 10, 25 and 50-hour Jet Cards available Phone: (216) 522-11383; www.crainscleveland.com and at additional mailing offices. Price per copy: er locations), or fax 313-446-6777. $2.00. POSTMASTER: Send address changes to Crain’s Cleveland Business, Circulation Depart- www.FlySkyQuest.com • 216-362-9904 ment, 1155 Gratiot Avenue, Detroit, Michigan 48207-2912. 1-877-824-9373. REPRINT INFORMATION: 212-2210-00750 20160627-NEWS--5-NAT-CCI-CL_-- 6/24/2016 11:14 AM Page 1

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PAGE 6 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS

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By STAN BULLARD of the Michigan delega- tion,” said Tim Brokaw, [email protected] co-CEO and co-owner, @CrainRltywriter “We did not accept it because they also wanted to Cleveland attorney Daniel Lind- camp out. We decided it ner started trying to rent out his of- was not worth it.” fice at the Sincere Building, 2077 Similarly, Lindner notes members East Fourth Street, on the day after of the firm he leased space to have he heard Cleveland was anointed as sleeping quarters in a residential the host of the 2016 Republican Na- condo in the mixed-use building. tional Convention. Doug Price, CEO of Willoughby- But it’s been no bonanza. based K&D Group, said aside from 1415 West 9th Street, Cleveland After posting a sign in his huge leasing 40,000 square feet for the windows overlooking convention GOP’s Committee on Arrangements site Quicken Loans Arena, calling on at the Halle Building, 1228 Euclid • 15,000 SF Offi ce/Retail Building • Excellent Location in Vibrant real estate brokers to help him find Ave., the firm has not gotten any ad- Warehouse District • 10,000 SF Available for Lease prospects and personally pursuing ditional temporary office leases as- • Area Features Many Restaurants & • 1,500 SF Minimum Divisible; leads, Lindner has one tenant that he sociated with the convention. Businesses 5,000 SF Maximum Contiguous won’t identify occupying about half Housing’s another story. K&D has • Easy Access to Freeways his office for the convention. leased corporate suites with 30-day • Great Owner/User Opportunity However meager it may be, Lind- minimum stays at its downtown ner’s efforts landed an RNC-con- apartments to people working with Gregory B. West Andrew H. Chess nected tenant for the convention. the RNC, with some coming in as 216.861.5379 216.861.5061 That’s more than many downtown early as December and the number [email protected] [email protected] HannaCRE.com landlords can say. increasing to 60 as the year passed. Janice Parham, executive vice president of the Building Owners Mostly a party and Managers Association trade Rico Pietro, a principal at the In- group, said that aside from K&D dependence-based Cushman & QNEW CONCEPT! Digital BILLBOARD Group’s full-floor deal at Halle Build- Wakefield Cresco brokerage, said he ON WHEELS (mobile unit with 3 ing, 1228 Euclid Ave., all she’s hear- did “a massive amount of advertis- digital screens goes to where you want your ad to be seen) ing about are facilities being taken ing, reached out to the campaigns QHighway Digital Billboards over by delegations for events. and to D.C. firms, but we did not get QBanners, Posters, Large Wall Murals, “I’ve talked to a few people who a lot of traction.” Vehicle Wraps, Window Graphics were being asked about office space. “Honestly, I haven’t found firms QEvent & Tradeshow Signage I haven’t heard since that anything that have signed for office space for QEmployee Recognition, was done,” Parham said. RNC,” Pietro said. “I’m kind of sur- Motivation & Safety Programs Brokaw, the prominent advertis- prised it has not come in. We under- QDigital Catalogs “The Name ing and digital marketing firm, want- stand in the past pools of clients QCustomer/Supplier Incentive You Can Trust!” & Award Programs ed to lease its Warehouse District of- have come in for conventions.” QMobile Friendly Websites fice at the 425 Lakeside building for While leasing of restaurant and QVideo Production the RNC. The agency had advertised event space for RNC has been vigor- QPrinting on Facebook. Advertising Age also ous, Pietro said he believes local QDirect Mail Marketing wrote about the firm offering its companies making space available QPromotional Products sleek modern offices for RNC. to customers needing space, and law “ONE SOURCE. QCorporate Apparel & Uniforms The result? firms providing conference rooms to Attorney Daniel Lindner has had limited s UNLIMITED RESOURCES.” QBranded Gift Cards “We got one offer from members clients, have satiated the demand. office in the Sincere Building for the RNC n QOnline Company Stores including Warehousing & Fulﬁllment

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CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 7 for RNC office rentals “Most people come to The Trump effect IMPRISE FINANCIAL the convention to go to Lindner said he experienced tell- tale swings of interest in his space MANAGE RISK. MAXIMIZE WEALTH. the convention hall and associated with what was happening party. If they need to do in the GOP primaries. “For a period of time, there was so WEALTH ADVANTAGE some regular office much demand. The day after (Gov.) Kasich won the primary, the phone work, they do it in a rang off the hook,” Lindner said. Imprise Financial develops customized captive insurance programs coffee shop or hotel.” “I talked to two Fortune 500 com- VCKNQTGF VQ [QWT DWUKPGUUoU URGEKƂE TKUM RTQƂNG 1WT URGEKCNK\GF panies about space. When Trump programs provide coverage for losses that traditional insurance — Matt Cox, a manager for started winning, no one was com- companies cannot cost-effectively insure, including: Convention Strategies LLC mitting. All the brokers heard was that people were looking for restaurants for events or that if companies Crime & Employee Dishonesty Loss of Key Talent One new tenant in town leased come they don’t want their products Cyber Risk Regulatory Risk space for seven years with the idea of associated with the convention,” he Insurance Deductible Expense Supply Chain Interruption serving RNC needs. said. “Once Trump became the Matt Cox, a manager for Conven- nominee, no one was interested. Loss of Key Customer Litigation Expense tion Strategies LLC, said he leased How else is it there is no activity 40 Franchise Dispute Expense Reputation Risk 3,000 square feet at the Hanna Build- days before the convention and no ing, 1422 Euclid Ave., for his Ohio- one is calling me for space?” based Capitol Partners LLC to open Others privately agree that some CALL TODAY 877-220-0180 a Cleveland office. He designed the big-name companies dropped space WWW.IMPRISEFINANCIAL.COM 3,000 square feet to accommodate hunts when Trump became the © Imprise Financial PCC, Inc. 2016 the influx of staffers Convention standard bearer. Strategies, a concierge-type firm that Regus, the global provider of pops up to serve convention will short-term office space, has experi- have and serve clients, such as For- enced a surprise change in appetite tune 500 companies, that might to the suburbs for tenants that usu- need to stop at an office. He’ll use ally roost downtown to stick to busi- the office for Capitol Partners post- ness as usual. RNC. Regan Carver, area vice president IN MEMORIAM “Most people come to the conven- for Regus based in Independence, tion to go to the convention hall and said although the firm has had in- party,” Cox said. “If they need to do terest downtown for its conve- some regular office work, they do it nience, the RNC prompted some A GOOD FRIEND in a coffee shop or hotel.” local and out-of-town customers to AND A GREAT AMERICAN Pietro said short-term arrange- look at its four suburban sites, ments suit such locations better be- which they can use interchange- SENATOR cause the lead times of outfitting an ably for the week. GEORGE V. VOINOVICH office with WiFi and putting cubicles Regan noted Regus already has in place are significant. had some customers opt for the sub- “It’s much easier to leverage rela- urbs that week to avoid “any traffic BY tionships with people you know who concerns” associated with the RNC, HARLAN DIAMOND d success in leasing out his second-floor have an open office,” Pietro said, but he did not respond to an email AND THE C next month. (Stan Bullard) than to lease it. asking for specifics. EXECUTIVE CATERERS FAMILY

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PAGE 8 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS

able to cover live events happening rector. “They’ll go home when we anywhere conventiongoers gather. know we’re good to go.” TV The stations will have reporters with D’Ambrosi said WOIO will expand Clinton trumps rival CONTINUED FROM PAGE 1 backpacks that will allow them to airtime as well. “We’re confident send live video back to their stations things will happen that will justify planning convention coverage for using cellular networks. additional coverage,” he said. more than a year. Several of the sta- in Ohio ad spending In addition, the local stations are all tions sought advice from stations in owned by multi-station operators and Logistical exercises cities that had previous conventions. As Republicans start drifting into will have their own staffs and equip- Jeff Harris, news director of The other news directors, like Cleveland for next month’s party $25.1 million ment supported by assets from their WEWS, said his local team will be D’Ambrosi, were reluctant for com- meetings and then the convention, sister stations and, in some cases, by bolstered by what he described as Amount the Clinton campaign petitive reasons to say too much about when they turn on the local news in spent on TV advertising in Ohio their stations’ plans. They described their networks or affiliated cable news “major assets” from station owner their hotel rooms they are likely to be between April 2015 and June 7. strategies similar to D’Ambrosi’s, operations. D’Ambrosi said WOIO will The E.W. Scripps Co. of Cincinnati, bombarded by ad spots either plug- though most would not even say how supplement its local team’s work with which owns 33 stations in 24 mar- ging their Democratic presidential op- large a news team and how much coverage from cable news’ CNN. kets, including WCPO in Cincinnati. ponent, Hillary Clinton, or running Though he wouldn’t be specific, $1.5 million equipment they will have available. A matter of time down their candidate, Donald Trump. “We are constantly reminding Harris said WEWS plans to expand The Clinton campaign is commit- Amount the Trump campaign spent ourselves that we are the news The stations also will expand their its on-air newscasts during the con- ting at least $1.2 million to local TV on TV advertising in Ohio in the source for the people who live here on-air news programs. vention. Also, it will station broad- time over the next six weeks, while same period. in Northeast Ohio and we want to be Fishman said WJW will anchor all cast crews around the city to follow the Trump campaign, at least so far, here for the audience that’s going to of its 11.5 hours of regular news pro- events and go live at any time. has not bought a single spot. ed that Clinton’s campaign has be here long after the RNC is gone so gramming daily, starting at 4 a.m., Donnelan said his station group, A tally of filings at the local televi- booked about $7.8 million in airtime we want to cover everything from a from its suite high above the conven- Tegna, is trying something different. sion stations for presidential political over the next six weeks in key states, local perspective,” said Brennan tion floor. And he expects, for exam- Tegna is a public company recently advertising through June 22 shows including Ohio, while Trump has no Donnelan, news director of WKYC. ple, that WJW’s 10 p.m. newscast will spun off from media giant The Gan- that the ad firm for the Hillary for campaign ads planned for the sum- Andy Fishman, WJW’s news direc- run past 11 p.m. if convention activ- nett Co., which operates 42 televi- America campaign, Washington, mer. tor, said he will have reporters and ities run past that hour. sion stations. He said the station D.C.-based Greer, Margolis, Mitchell, The Republican candidate still has crews scattered around downtown The other stations, too, expect to group is bringing a number of jour- Burns & Associates, has begun airing time to buy ad time since, said Mic- covering the city and its people. But, extend their newscasts. nalists, story tellers and digital jour- a flight of more than 1,000 ad spots ki Byrnes, general manager of he said, his station will be using its Donnellan said WKYC will add a 5 nalists who will provide unique con- that will run on Northeast Ohio’s four WKYC-TV, Channel 3, “election buys space at The Q extensively. p.m. newscast during convention tent for the entire Tegna group. major broadcast television stations tend to come quickly and late, de- “We’ll broadcast every day from week and will extend its half-hour 7 “Rather than each station bringing between June 14 and July 25. pending on what other people are the suite,” he said. “We won’t be cov- p.m. program to an hour. It will also anchors to stand in the arena doing The Federal Communications doing.” ering the podium. It will be in the extend coverage on the weekend be- traditional coverage, Tegna’s idea is Commission requires broadcast How much is Clinton paying for an newscast but our emphasis needs to fore the convention begins on July 18. to send teams of multi-skilled jour- television stations to maintain pub- individual ad? The cost varies widely, be on Cleveland, how the people The station also expects to extend nalists who can really tell the hu- licly accessible files — available at depending on the rating, or the antic- here are affected by this thing being coverage on the week before the man, emotional stories behind the https://stations.fcc.gov — of all po- ipated rating, of the time slot when in our town, whether its protests or convention. “We really see full-scale politics and around the convention,” litical advertising purchases. the ad runs, though federal regula- traffic or highway shutdowns or how coverage beginning a week before Donnelan said. That imbalance is about how tions require stations to charge polit- businesses are affected. Our overall the convention starts because there While the news directors de- presidential campaign advertising ical candidates the lowest available theme is flexibility. I think we have a will be so much to report locally — scribed grand plans that they hope has gone this cycle. Earlier this rate, typically that paid by a high-vol- system in place that will allow us to Are we ready? How are we getting they can execute, they also said their month, Advertising Age, a sister pub- ume, longtime advertiser. react and be flexible.” ready?” he said. first priority was to make sure that lication of Crain’s Cleveland Busi- The top price the Clinton cam- Jeff Harris, news director of Extended airtime means the sta- their crews on the streets will be safe ness, reported on campaign spend- paign is paying for the next six weeks WEWS, described his station’s cover- tions need to be at full staffing. News in the event protests escalate, that ing, using data from the Campaign is $16,000 for a 30-second ad sched- age plan similarly. directors made it clear months ago the crews can move around the city Media Analysis Group (CMAG) of uled to run June 26 during the “Big “The main thrust of our coverage that mid-July vacations were out of efficiently and that they can keep in media buyer Kantar Media. Ad Age Brother” show on WOIO. The low- is the ripple effect out The Q and into the question and that work time touch with those crews. reported that between April 2015 est? The Clinton ad firm has ordered the city and the neighborhoods.” He would be extended. “My biggest concerns are some of and June 7, the Clinton campaign three spots that will run during the said. “We’ll have crews stationed all “Everybody knows they’ll be work- the logistics that you can’t know un- spent $25.1 million on television ad- week of the convention, July 18-21, over the city.” ing extra hours and the story will sort til you get into it; there’s no way of vertising in Ohio, while Trump spent between 4 a.m. and 4:30 a.m. on Because of increasingly sophisti- of determine what those hours are,” knowing that until the first day,” only $1.5 million. WJW’s wake-up news for $150 each. cated technology, the stations will be said Andy Fishman, WJW’s news di- Fishman said. More recently, CMAG has report- — Jay Miller

UPCOMING CUSTOM SUPPLEMENT

Crain Content Studio-Cleveland, in partnership with the Ahola Corporation, takes a look at some of the top issues, challenges and opportunities facing Northeast Ohio’s family businesses. Issue date: 10/17 • Ad close: 8/18

PRESENTED BY: POWERED BY:

Contact: Nicole Mastrangelo • 216.771.5158 • [email protected] 20160627-NEWS--9-NAT-CCI-CL_-- 6/23/2016 3:10 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 9 After extended struggle, What’s your Within3 is now profitable Broker’s Software company survived by focusing on the drug industry 3-Year plan By CHUCK SODER for each client, and they’re typically nies can use throughout the lifespan for your used for highly specific purposes. of a product. And a drug company [email protected] For instance, its most popular with many different products could health insurance @ChuckSoder product is a tool that pharmaceuti- use many different Within3 sites, he cal companies use to communicate added. program? There’s a reason why Within3 CEO with their medical advisory boards Though Within3 customizes those Lance Hill drinks out of a coffee mug — doctors who give them scientific sites for each customer, “95% is stan- that bears the name of another com- advice and help them gauge market dard,” Hill said. pany. demand. Not only does Within3 pro- “We’ve built our business to be in- vide a private forum for those con- credibly scalable on that front,” he At one point, Within3 was among LEARN MORE J the many startups that more or less versations, but it structures them so said. www.armadarisk.us/3yearPlan? aimed to create a LinkedIn-like tool that they don’t run afoul of laws that or contact Ed Purcell, 216 350 5052 designed to serve the entire health limit the interaction that drug com- ‘Achievable and believable’ care industry. And if it had contin- panies can have with doctors. For in- Within3 has no plans to raise cap- ued to pursue that goal, Hill admits stance, a conversation between a ital over the next year or two, Hill that the Cleveland company proba- drug company and its medical advi- said, noting that the team “can de- bly would be out of business by sory board might take place over a risk the company quite a bit” in the now. limited period of time. Maybe two or meantime. We Protect. You Grow. Today, however, Within3 is gener- three weeks. Within3’s existing investors did CLEVELAND TAMPA ating a profit. And it should remain Within3’s platform also can be add capital to the business when it profitable in future months, given customized for steering committees, was in turnaround mode. Why did the amount of orders that are al- speaker programs and clinical trials. they stick with the company through ready on the books, Hill said. Granted, the people who use it such hard times? How did that happen? In 2012, could also get together on a webinar, The investors are sophisticated Within3 temporarily moved away via phone or in person. However, an enough to know that early stage from the idea of building custom online forum lets people respond companies will often start with a social networking sites for hospi- when it fits their schedule, Hill said. business plan that turns out to be tals, medical associations and oth- “If your trial is global, good luck, flawed, according to Marc Morgen- er health care-related organiza- because now everybody is in 10 dif- stern, who has been a director with tions. Instead, it focused on drug ferent time zones,” he said. the company since 2008. companies — the vertical where the Using an online forum also re- In Within3’s case, the investors company had gained the most trac- duces the chance that a few people believed that Hill had the skills to fix tion. will dominate the conversation, said the company’s flaws, according to It was a tough transition. Within3, Blake Morrison, who runs venn5 Morgenstern, who has invested in a which once had 45 employees, bot- BioConsulting LLC, a San Francisco- long list of early stage companies tomed out at about 20 employees in area consulting firm that serves on- through a firm called Blue Mesa 2013. But the move paid off. cology-focused companies. Partners, which has offices in Ohio Now 18 of the 20 largest pharma- and California. ceutical companies in the world use ‘Less intimidating’ experience “They said, ‘I want to back Lance.’ Within3’s platform to host private Morrison “stumbled upon” With- And they did,” he said. conversations with their medical ad- in3 in late 2010, back when he led Hill knows how to attract capital, visory boards and other health care global medical research and the attract talent and execute a plan, professionals. Revenue grew by 40% medical science liaison team for Morgenstern said. He’s also a good in 2014 and 2015. From that base, Onyx Pharmaceuticals, a San Fran- listener — a skill that helped Within3 the company, which had 25 employ- cisco-area company that’s now create a turnaround plan informed ees and three open positions as of owned by Amgen. At the time, Onyx by the marketplace. June 16, is once again starting to was involved in a collaboration with “What he laid out was something move into other parts of the health Bayer, so Morrison was looking for a that was both achievable and believ- care sector. way to help liaisons from the compa- able,” he said. The Sermo mug in Hill’s office re- nies communicate with their med- Likewise, Hill said his investors minds him to be realistic while pur- ical advisory boards. The platform have been “absolutely amazing.” suing those bigger goals. He got it at worked well, so he introduced With- “If we didn’t have the investors a 2007 conference where Sermo’s in3 to Sunesis Pharmaceuticals that we have, we’d have been dead former CEO stood up on a table and when he joined that company in … in 2012,” he said. told everyone about the tens of mil- 2014. lions in venture capital the medical He described an instance where a social media company had just Sunesis steering committee used the raised. Sermo ended up getting ac- platform to discuss a clinical trial quired in 2012 after enduring layoffs that failed to meet its primary target and watching its growth taper off, — even though the treatment in according to media reports from that some ways still appeared to be ben- time. eficial. The company received wide “I remember at the time thinking ranging commentary even from ju- to myself, ‘Man, I hope it’s not just nior members of the group, perhaps about capital,’ ” Hill said. because an online environment that Back then, Within3 was also “pur- lets people think about their com- suing this shiny object up in the sky, ments is “less intimidating,” said like, ‘Hey, we want to be Google,’ ” Morrison, who has done consulting Hill said. “I think as a tech company work for Within3. you can get drawn to that. And you “It really enlightened us to a diver- can start making decisions and sity of opinion that you sometimes thinking about life in terms of ‘What don’t get,” he said. if we were five times bigger than we Now Within3 is once again build- are right now — what would we do ing platforms for organizations it next?’ … I think for us, it became previously would have turned away. pretty clear at that time that that was For example, it’s working with just unrealistic.” NantHealth, a medical diagnostics These days, however, Within3 can company in Culver City, Calif., to afford to reach higher. build a community for health care professionals involved with an im- The time zone challenge munotherapy project called Cancer Within3’s platform does share at MoonShot 2020. least one trait with sites like LinkedIn Within3 also has plenty of room to or Facebook. Its interface is designed grow within the pharmaceutical in- to spark conversations in a familiar dustry, domestically and overseas, post-and-reply format. Hill said. He noted that the Within3 But Within3’s sites are customized platform has tools that drug compa- 20160627-NEWS--10-NAT-CCI-CL_-- 6/23/2016 5:10 PM Page 1

PAGE 10 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS Opinion

From the Publisher / Editor Cleveland delivers on and off the court

I’m still in disbelief days after the Cleveland Cavaliers did the impossible, making a historic comeback to win the NBA championship over the heavily favored Golden State Warriors. I walked the streets of downtown Cleveland last Wednesday and marveled at the sea of humanity: A million strong gathered to celebrate the Cavs’ NBA championship with a parade and rally. Young and old, some in strollers and others in wheel- chairs. Black and white, Hispanic and Asian. Blue- and white- collar, a few in ties but mostly in T’s. All together, and all in. Any time there’s a crowd that big, you’ll hear about some bad actors. About skirmish- es over prime position, rudeness and general nonsense. But what I saw was just the opposite. Random acts of kindness broke out around me. Bump into someone, and a con- test would break out to see who could apolo- gize first. Strangers eager to track down a po- Elizabeth lice officer to help a distraught couple find McIntyre their lost child. New-found friends laughing Editorial and embracing. People who haven’t been downtown in years marveled at the changes – “Look! There’s the chandelier!” – and flooded restaurants and bars they’ve heard about but never visited. Seeing what they’re missing, they will hopefully return downtown when the confetti is cleared away. Fill it up And why not? Cleveland should be proud of the relatively peaceful displays it put on last week in the wake of the epic vic- One of the many pleasures of the Cleveland Cavaliers win- A couple key findings from the report: tory and in the waves and waves of people who came down for ning the NBA championship was seeing downtown’s streets ■ Downtown’s residential growth “is tied to emerging knowl- the parade. Crowds were controlled. Could they have been con- teeming — or maybe, in this case, teaming — with activity, edge economy sectors. Over one-fifth (21%) of downtown tained better on the parade route? Would better-applied logistics have helped? Undoubtedly. But in Cleveland’s defense, it’s both on the night the Cavs beat the Golden State Warriors residents are employed in health care, while 12% work in the been 52 years since this city won a championship and 68 years and all day last Wednesday, June 22, for the celebratory pa- high-skilled sector of professional, scientific and technical since the city held a heroes’ parade. You try to deal with one rade and rally. services (e.g., law, accounting, engineering and architecture, million people flooding a roughly 40-block area with limited Obviously, that kind of bustle on the streets is an anomaly, research and development).” parking and a transit system not built to handle such volume. and we won’t be seeing hundreds of thousands of people ■ Downtown as a central business district “is pivoting toward The good news is, we’ve been through it now, so we’ll be downtown on a single day anytime soon. (Though if the In- higher-wage employment, while simultaneously experienc- ready for the World Series parade in November. dians make another parade necessary this fall, we’re more ing total job losses. Total jobs in downtown declined from It’s a good problem to have. I’ve uttered those words many than game.) It does, however, make it seem even more plau- 113,248 in 2002 to 91,695 in 2011 before rising to 94,503 in times since last Sunday night. Minutes after LeBron James fell sible and appealing that the city might one day reach a long- 2014. Simultaneously, the number of higher wage jobs in- to his knees on Father’s Day after fulfilling the promise he made term goal of the Downtown Cleveland Alliance: 25,000 down- creased from 42,521 to 52,569, or by 24%. The concentration to bring a championship home to Northeast Ohio, I realized town residents. of downtown jobs earning over $40,000 annually went from Crain’s Cleveland Business had a problem — a big one. DCA sees that figure as a threshold level for establishing a 37.5% in 2002 to 55.6% in 2014.” Our Family Business Forum we’d been planning for months consistently vibrant downtown. A recent report commis- Those are good trends in that they show the downtown was scheduled for Wednesday, June 22 — the likely date for the sioned by the organization found the downtown residential workforce is trending up in skill levels — a major advantage championship parade. The hundreds of attendees and pan- population is about 14,000, up 79% since 2000. During an in- as the economy shifts away from traditional jobs and toward elists who signed up for the forum would most likely rather be terview with Crain’s editorial board, DCA president and CEO more knowledge-based work. at the parade than our event. A quick phone call the next morn- Joe Marinucci said that based on residential redevelopment To keep downtown appealing to such workers, and to the ing to the event’s presenting sponsor, the Ahola Corp., proved projects underway or soon to be developed, “that will take us next generation of such workers, the basic functions of well- we were on the same page: We clearly had to reschedule, which over the 18,000 mark we’ve projected by 2018.” Predictions managed cities are every bit as important as the fun stuff. we did for Aug. 3. are hard, but if that pace kept up, a downtown population of DCA sets a good example by allocating 70% of its $4.1 million We weren’t alone in recognizing that last Wednesday was 20,000 would be within reach by the end of the decade. annual budget for the Ambassador program designed to keep pretty much a holy day of obligation for any able-bodied Cleve- The people who hit downtown’s streets last week were downtown clean and safe, two critical components if growth land sports fan, whether they lived here or not. Out-of-town- there because of the fun provided by a sports team, and is to continue. ers, and even locals, filled downtown hotels to capacity. The Cleveland has done well in adding glitzy amenities — the Public transit is important, too, as the study showed there Playhouse Square productions of “Phantom of the Opera” and restaurant- and club-filled Flats East Bank and East Fourth is growing interest among University Circle health industry “Steel Magnolias” were postponed, as well as countless busi- Street neighborhoods, and a remade Public Square among workers in living downtown. The HealthLine bus/rapid tran- ness meetings and conference calls. them — that make the city fun to visit. Those are important sit system is a major asset there, but given the Greater Cleve- People adjusted and made it work. Patience and kindness, for attracting residents, too, but as the DCA report, “Down- land Regional Transit Authority’s budget challenges, transit for the most part, prevailed. And when Cleveland returns to the town Cleveland: The Dynamic Engine of a Talent-Driven is a potential threat to downtown’s momentum. big stage again next month for the Republican National Con- Economy,” found, it’s the availability of good jobs in or near Downtown already is growing nicely, and an even stronger vention, we will deliver again. the city center that can make downtown a complete “live, pace is within reach. We just have to make sure we don’t take It’s what we do in here Believeland. work, play” area. it for granted.

PUBLISHER AND EDITOR: Elizabeth McIntyre WRITE US: Crain’s welcomes responses from readers. Letters should be as SOUND OFF: Send a Person- ([email protected]) brief as possible and may be edited. Send letters to Crain’s Cleveland al View for the opinion page to Business, 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113, or by [email protected]. Please MANAGING EDITOR: Scott Suttell ([email protected]) emailing [email protected]. Please include your complete name and city from include a telephone number CLEVELAND BUSINESS SECTIONS EDITOR: Timothy Magaw ([email protected]) which you are writing, and a telephone number for fact-checking purposes. for verification purposes. 20160627-NEWS--11-NAT-CCI-CL_-- 6/23/2016 4:27 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 11

WE ARE THE

Personal View On the road to another chance for some Cleveland neighborhoods

By JOE ROMAN ■ Is this multi-faceted project being done in large part with the sincere and significant hope that it will The challenging task of moving a major Cleveland offer fresh economic opportunity to Cleveland resi- economic initiative forward steadily continues in dents in this long-neglected section of the city? Yes. several neighborhoods on the city’s East Side. Much of the work that is now being done on the The effort is centered in what is certainly one of Opportunity Corridor is not sexy. It is tough and in- America’s more ravaged urban areas, pitted with va- tensive duty, performed by many dedicated people. PROUD PARTNER OF THE CLEVELAND CAVALIERS cant lots, abandoned buildings and surrendered Their efforts may not grab headlines, but it is big hope. The disappearance long ago of tens of thou- news in terms of the city’s future. 1.800.ELK.OHIO | elkandelk.com sands of American factory jobs created many such And it’s already paying benefits, as the project now areas throughout the nation’s industrial heartland. begins the second of its three construction phases. Far from the increasingly bright lights of down- As of April 30, there have been 330 jobs created as a town Cleveland and University Circle, the seeming- direct result of the Opportunity Corridor project or ly forgotten neighborhoods in these dimmed sec- accompanying programs. Many of these jobs have tions of Kinsman, Buckeye-Woodhill, North been filled by Cleveland residents. We all expect that Broadway and Central offer up a somber testament number to grow. to the sometimes devastating power of change. The majority of properties needed for the boule- It is impossible to single out any one entity or vard construction have been acquired or are in ne- event as the blame for what has amounted to gotiation. In every instance where an existing busi- decades of disinvestment. As the jobs left, so too did ness is impacted by the project, efforts are being the rooftops that once populated these proud neigh- made to 1) keep the business in the same neighbor- borhoods. And there is no easy fix. Indeed, it would hood or 2) keep the business elsewhere in the city of be far easier to simply look the other way and bask in Cleveland or — if both of those first options fail — the brightness of our many successes in other parts continue operations elsewhere in Cuyahoga County. of Cleveland. In all such projects involving land acquisition, But we’re not looking the other way. Instead, we’ve there will always be challenges and dissatisfaction. assembled a deep, diverse and determined team of Change, as we know, is sometimes painful. But all agencies and community leaders who are very focused the partners are working very, very hard to treat upon giving this part of Cleveland the chance it de- everyone fairly. serves to succeed. This includes our community devel- The project is welcomed by many, including opment corporations, which have already spearhead- Joseph D. Miceli, CEO of the 160-employee Miceli ed millions of dollars of investment throughout these Dairy Products Co. on E. 90th St. More than half of neighborhoods and business leaders who are commit- Miceli’s employees are Cleveland residents, and the ted to expanding their operations — and attracting company — which expanded in 2013 — is commit- new opportunities to the core city. ted to growing in the future. The aptly named Opportunity Corridor will offer “This roadway is going to be an asset for our busi- an efficient, long-planned connection between the ness and the neighborhood,” said Miceli. “The Op- highway system and booming, job-generating Uni- portunity Corridor is going to enable our company versity Circle. This roadway will not be an unfettered, to continue its growth, and it’s going to improve ac- high-speed autobahn. Instead, painstaking efforts cess throughout the entire area. We are optimistic continue to appropriately integrate this 35 mph, ac- that Opportunity Corridor will attract more busi- cessible boulevard into the neighborhoods. nesses here.” There are many questions about the numerous The path to progress is never easy or perfect. But benefits this project will offer: for all of the initiatives that I have been involved with ■ Will the Opportunity Corridor’s improved access to in Cleveland during the past 20 years, I can proudly University Circle help to stoke even further that area’s say that rarely does a project offer so much promise incredible and welcome job-creating growth? Yes. and hope for our city as does this one. ■ Will the Opportunity Corridor offer vastly improved access in the aforementioned, downtrodden neighborhoods, thus offering up a huge enticement Roman is CEO and president of the Greater to businesses that value efficient transportation for Cleveland Partnership, one of the nation’s largest their products and employees? Yes. chambers of commerce. Web Talk Re: Cavs win it all other area of law — heck, every area of our society — is becoming specialized. A general approach to the courts (The title) is a great moment for Cleveland. … I don’t think seems antiquated, especially in such a large county with so anyone really knows what to say. It’s like cave dwellers many actions going through the courts. — Michael Chase seeing sunlight for the first time. — Donald Templeman Re: Browns to scrimmage in Columbus Thank you, LeBron! Thank you, Kyrie! Thank you, Dan Who in their right mind cares what the Browns do (Gilbert) and David (Griffin)! CLEVELAND!!! — pjj16 regarding their practice schedule? The Indians and Cavs run professional organizations with good results and a Re: Ohio Supreme Court seeks minimum of player scandal, misbehavior, trouble with the comment on commercial dockets police or coaching staff chaos. The Browns are guilty on all counts of these issues. The Browns are now serving The commercial docket was a very good idea for business- up their ongoing annual Road Apple dessert. It is a Road es. In the Court of Common Pleas, in Cuyahoga County, Apple covered in whipped cream. It looks and tastes anyway, the civil cases take a back seat to criminal cases great for the first few bites, but when you dig a little — and there are a lot of criminal cases. Strictly for deeper, you get your annual stinking mess. Don’t fall for speeding up the timeframes and sharpening issues in a it anymore. Put your support behind professional timely manner, the commercial docket was useful. Every organizations like the Cavs and Indians. — Jim Daniloff 20160627-NEWS--12-NAT-CCI-CL_-- 6/23/2016 5:21 PM Page 1

PAGE 12 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS

No drought about it Cavs, Cleveland find a million ways to celebrate NBA championship leveland waited 52 years for a major sports championship, then threw a party so big it Ctook the Cleveland Cavaliers more than four hours to get there. With a crowd estimated at more than one million, the city celebrated the Cavs with a parade on Wednesday, June 22. When the parade culminated with a rally at a packed Mall B, LeBron James — who earlier in the day said he has “no intentions of leaving” as a potential free agent this summer — made it clear it was time to “get ready for next year.” Huge crowds packed the downtown streets for the celebration, which started with the Cavs’ players and other members of the organization riding in cars from Quicken Loans Arena and making the short drive to East 9th Street before parking outside the Huntington Convention Center of Cleveland.

Fans hang out View from downtown the blimp Jason Miller, Getty Images Goodyear photo 20160627-NEWS--13-NAT-CCI-CL_-- 6/23/2016 5:22 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 13 20160627-NEWS--14-NAT-CCI-CL_-- 6/23/2016 5:49 PM Page 1

PAGE 14 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS

LeBron James Jason Miller, Getty Images Kyrie Irving

Iman Shumpert

J.R. Smith 20160627-NEWS--15-NAT-CCI-CL_-- 6/23/2016 5:50 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 15

Kevin Love

Larry O’Brien Trophy 20160627-NEWS--16-NAT-CCI-CL_-- 6/23/2016 4:27 PM Page 1

PAGE 16 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS THE DISH: Lee Chilcote New venture crafts a winery with a big-city vibe Destiny Burns spent 13 years as a berry chardonnay. Ice wine produc- business development executive for Lee Chilcote is tion will start this winter. large defense companies in Wash- a freelance “I take a minimalist approach to ington, D.C. Then the retired mili- writer and winemaking,” Mazzone said. “I filter tary servicewoman reached an in- editor who wine when it’s needed, but then al- flection point in her career a few has written low the rest to happen naturally. years ago and decided to do some- for Vanity Fair, Good wine is grown in the vineyard, thing different. Next City, Belt and it’s my job not to mess it up.” “I turned 50 and decided that I and other CLE Urban Winery will have a needed to take a different path, to publications. modest menu featuring small plates get out of the corporate world and He is cofounder of Literary like hummus dip, creamy cashew follow my passions,” Burns said. “I Cleveland. spread, and truffled popcorn. It will knew I wanted to do it in my home.” also offer shared plates like a charcu- Now the Euclid native is set to terie and cheese board and a br- open CLE Urban Winery in a 4,400- said. “We really want it to be a com- uschetta board. square-foot garage on Lee Road in munity space where people can Wine flights will be available, too. Cleveland Heights. The venue plans come, hang out and talk.” Finally, Burns is planning to serve to open to the public in mid-July. Burns’ business model is based on red wine slushies — known as frappe The lofted space has been exten- storefront wineries she saw popping vino — by the glass or carafe. sively renovated and now boasts up in the D.C. area while living there. Dave Mazzone and Destiny Burns of CLE Urban Winery. (Lee Chilcote) Wines by the glass will range from painted concrete floors, brick walls, Like those businesses, CLE Urban Win- $6 to $8. Bottles will start at $15 and a rollup garage door, a large bar, a ery will make its own wine using grapes CLE Urban Winery will build on CLE Urban Winery’s first batch of go up to $25, and they’ll also be rear space that can be reserved for sourced from California, Oregon and Northeast Ohio’s growing thirst for wine was made offsite by taking ad- available in batches. Other programs events, and a wall of windows over- other parts of the country. This ap- craft beverages. With the Bottle- vantage of some of Mazzone’s con- include a wine club called the “U- looking the winemaking room. proach allows Burns to open a winery House Brewing Company located nections in the wine world. However, Dub Wine Club,” a donation pro- Burns said she wanted to create a in the city without owning a vineyard. down the street and Boss Dog Brew- the plan is to make future batches on- gram where nonprofits can use the place where visitors could enjoy a “Wine people like to say, ‘The best ing Co. set to move into the former site. space for events and earn a percent- glass of bold cabernet sauvignon or way to turn $5 million into $1 million Lemon Grass restaurant, the winery “Because of my history in the in- age of sales, and group winemaking crisp chardonnay, meet their neigh- is to buy a vineyard,’ ” Burns said. will have good company in the im- dustry, I have relationships that I can classes. bors, and learn about wine in a re- “Owning a winery is a tough busi- mediate neighborhood. leverage for great produce,” Maz- Burns said she chose the Cedar-Lee laxed setting. ness. This turns that on its head and Despite outsourcing grape produc- zone said. “I can call up my buddy neighborhood because it’s a walkable, “This is good wine made fun,” she makes it more accessible.” tion, CLE Urban Winery has been a and say ‘I need five tons of cab this family-friendly area chock-full of in- significant investment. Burns secured year,’ and he’s got it for me.” dependent businesses. She’s also a a $288,000 small business loan from He stressed that the produce will be resident who appreciates the area’s KeyBank and plowed her own equity very fresh, citing a scenario where the focus on arts and culture. into the business. Now, after a year of grapes are picked at 5 a.m., placed on “I took 50 years of my life and ca- work, she’s waiting on the federal gov- a refrigerated truck, and delivered to reer and put it into this new busi- ernment to approve her final labels so the winery three days later. ness, including a pile of cash that I’m she can start selling wine. Mazzone’s wine list includes a turning into something that I’m pas- Dave Mazzone, an experienced range of varietals. White wine offer- sionate about,” she said. “I’m going 3.95% wine professional who has worked in ings will include chardonnay, ries- to do this for the rest of my life.” Napa Valley as well as venues across ling, pinot grigio and viognier, while Northeast Ohio, will serve as head reds will include cabernet sauvi- winemaker. Currently, he also works gnon, pinot noir, merlot and syrah. Email Chilcote at as a sales representative for R.C. Dis- He also plans to make a raspberry [email protected] or follow tributors. rose, peach chardonnay and black- him on Twitter @leechilcote.

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CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 17 Fiduciary rule brings ‘worst-case’ hurdles

By JEREMY NOBILE drastically alter the commission- surance for any business Vantage must prove that the move truly ben- based business. “This could conducts through them. efits the client. [email protected] Despite some tough opposition by Say there was some change made Oswald already does that, Kulchar @JeremyNobile industry groups on Capitol Hill, potentially set on an IRA platform, and there was said. But it’s not yet clear if the forms many advisers — particularly those some compensation an adviser the firm currently uses still will meet The U.S. Department of Labor’s already acting as fiduciaries, which the industry would receive that pushes them into the new regulations. If not, that’s a fiduciary rule has left many financial in the industry means an adviser is implementing that best interest con- change that will need made. advisers, even those already doing making investment decisions strict- completely on its tract exemption — do the terms of And even if it’s not a major business by a fiduciary standard, ly to the benefit of the client, as op- the agreement between an IRA, the change, it’s still something the firm confused about exactly how their posed to investing in a vehicle be- ear. But I think the firm or the client shift who’s liable may need to address to be compli- firms may be impacted. cause they would collect a for those changes? Does that open ant. And while larger outfits, which commission — say the change is issue at this point up the potential for more unexpect- Oswald’s broker-dealer is LPL Fi- have more resources at their dis- good because of the transparency it ed lawsuits? nancial, the largest organization of posal and connections to some of forces into the industry. is it’s still too The rule does provide for class-ac- independent financial advisers in the countries biggest broker-dealers Yet, there is a litany of other effects tion suits. And while that seems like the country. Their IRAs are managed that are actively investigating the that could come to pass, even for ex- early in the game it would be rare, Kean said, the con- through the similarly massive Glob- nuances of the rule themselves, isting fiduciaries. That uncertainty is cern may require firms to increase al Retirement Partners. Like Van- may take some solace at this point what has some firms leery about to define exactly their levels of insurance. Those are tage, Kulchar said Oswald is waiting in knowing clarity will come over what could happen next. some of the myriad other convolut- on feedback from those partners to time, smaller operations may be For one, the rule will make it easi- how this affects ed and unforeseen effects that are understand some of the uncertain- feeling a little more anxiety about er for clients to sue their advisers if yet to be understood. ties. how the ways they do business they believe they didn’t receive ben- us.” “If you have some type of umbrel- Granted, these are complex issues, could change. eficial advice, notes Scott Matasar, a la policy, you have to look at that and the theme remains that much of “The reality is, these are very Cleveland attorney specializing in — Jim Reed, president and founder policy and determine if your firm the law remains open to interpreta- vague, general rules,” said Jim Reed, the retail securities industry. of Reed Financial Services was somehow subject to a class-action. president and founder of Reed Fi- So what depth of coverage is nec- tion lawsuit with punitive damages. While firms have until next April nancial Services in Beachwood. essary? And could the sheer poten- You have to look at that coverage to implement changes, that doesn’t “This could potentially set the indus- tial for more lawsuits lead to a jump Those contracts, Reed said, seem and see if that’s sufficient,” Kean mean some aren’t still worried about try completely on its ear. But I think in premiums for errors and omission like they could be an “administrative said. “In most cases, it probably what the future holds and how their the issue at this point is it’s still too insurance, the professional liability nightmare.” won’t be.” businesses could be affected. early in the game to define exactly insurance advisers protect them- There seem to be more questions David Kulchar, executive vice “As a compliance person, I’m how this affects us.” selves with? than answers right now. Joe Kean, president at Oswald Cos. and direc- looking at worst-case scenarios,” The fiduciary rule imposes a high- It’s certainly possible. But the an- chief compliance officer at Vantage tor of retirement plan services, said Kean said. “So how long is it going to er standard on advisers working on swer is unclear at this point. Financial Group in Independence, little changes because the firm al- be before there’s an understanding retirement accounts. A driving pur- Meanwhile, how to properly em- said these are the types of issues on ready acts as a fiduciary other than in the industry where we can direct pose of the rule is to require advisers ploy a best interest contract, which is his mind. some tweaks to paperwork. our advisers on what to do? I do wor- collecting commissions on fee- an exemption that would still allow He said he’s currently waiting to IRA rollovers, for instance, are ry a little bit about all this coming based investment products to dis- advisers to use complex investment hear from the firm’s broker-dealer, other items targeted by the rule. Not down to the last minute where we’d close those to clients by holding products like annuities that the Cetera Advisor Networks, on how it only might that come with a com- have to scramble to come up with them to the fiduciary standard. It’s heightened standard seem to pre- intends to implement the new stan- mission that must be disclosed un- how we’re going to work in this new expected — designed, really — to clude, is another catalyst. dards. Cetera handles the E&O in- der the fiduciary standard, advisers world.”

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PAGE 18 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS The ACE Report Northeast Ohio AHOLA. CRAIN’S. EMPLOYMENT

Crain’s Cleveland Business has partnered with The Ahola Corp., a payroll and human capital management ﬁ rm in Brecksville, and local economist Jack Kleinhenz to provide job growth paces monthly data — and clarity — about a key factor in business decisionmaking: the size of Northeast Ohio’s workforce. Seasonally adjusted employment numbers, Northeast Ohio ahead of state JANUARY: 1,165,273 The increase in the number of workforce, might not be a one- FEBRUARY: 1,166,961 people employed in Northeast month blip. Ohio between April and May — Jack Kleinhenz, the Cleveland MARCH: 1,167,019 4,543 jobs — was greater than the Heights economist who created the employment growth between April ACE Report model, said that it “por- 2015 and April 2016, when the re- tends an acceleration in regional APRIL: 1,168,968 gion added 3,780 jobs, as tracked economic activity.” by the Ahola Crain’s Employment Kleinhenz’s analysis showed that MAY: 1,173,511 (ACE) Report. the employment growth came, in The accelerating growth in May, raw numbers, more from the service 1,150,000 1,160,000 1,165,000 1,170,000 an increase of 0.39% in the regional sector than the manufacturing sector, since 80% of the region’s jobs are classified as service. But on a percentage basis, more were created in the goods-producing sector. The region added 3,538 service jobs, a 0.37% increase, and 1,006 goods-producing, or manufacturing jobs, a 0.47% increase. Strong growth in new manufacturing orders and modest gains in production and exports, Kleinhenz said, helped account for the growth in goods-producing jobs. Employment growth in Northeast Ohio, the seven-county Cleveland- Akron area, outperformed on a percentage basis the growth in employment statewide. In Ohio, nonagricultural employment increased 9,200 in May over April, from 5,477,600 to 5,486,800, a 0.17% increase, according to the Ohio Department of Jobs and Family Services, compared with Northeast Ohio’s 0.39% increase. The growth in jobs and the declining unemployment rate — metro Cleveland’s unemployment rate is down to 4.8%, while Akron’s is 4.7% — hides a concern among econo- mists about the declining participation of so-called prime-age men — males ages 25 to 54 — in the workforce. A study released earlier in June by the White House Council of Eco- nomic Advisors found that only 88% of the men in that key age group are either working or looking for work. That’s down dramatically from a peak of 98% in 1954. The study concludes, not surpris- ingly, that the demand for the labor of lower-skilled men is an important factor in the decline and reflects changing technology and automa- tion and the globalization of the U.S. economy. This decline in the prime-age male labor force participation rate, the study found, is particularly troubling since workers at this age are at their most productive. “(B)ecause of this, the long-run decline has outsized implications for individual well-being as well as for broader economic growth,” the study found. “A large body of evi- dence has linked joblessness to worse economic prospects in the future, lower overall well-being and happiness, and higher mortal- ity, as well as negative conse- quences for families and communities.” The economic advisers recom- mend increasing investment in public infrastructure, creating construction jobs, would help boost prime-age male labor force participation. It also suggests re- forming community colleges and other job-training systems. — Jay Miller 20160627-NEWS--19-NAT-CCI-CL_-- 6/23/2016 2:35 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 19 Focus

Joseph Leah J. Burner Boehm Luzier Crew Ancora Magnolia Management Group Nirvana Analytics LLC Who to watch in finance They’re not just number crunchers. They’re strategic thinkers and trusted advisers. They have a passion for their work, their clients and the Northeast Ohio community. In Crain’s latest “Who to Watch” feature, we’re highlighting some of those up-and- comers and innovators in Northeast Ohio’s finance sector. These individuals might fly Michael under the radar, but many of them are Amanda Jeans already disrupting their fields for the better. Lisachenko Growth Opportunity Partners Inc. Reed Financial Services Inc. Stories begin on Page 20.

Matt Wendy Eamon Nipper Eldridge Larkin KeyBank Aurum Wealth Management Group Budget Dumpster 20160627-NEWS--20-NAT-CCI-CL_-- 6/23/2016 2:20 PM Page 1

PAGE 20 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS WHO TO WATCH: FINANCE

If you weren’t Amanda Lisachenko Chief operating officer, Reed Financial Services Inc. working in Every financial adviser talks client “The most rewarding part of the unique parties for clients. service, but Amanda Lisachenko job is working with the clients and A Christmas party five years has finance, what takes it to a new level. helping them,” she said. “They often turned into an annual event. But her As chief operating officer of Reed don’t know if they can retire, or go spin was to encourage clients to would you be Financial Services Inc., she’s an upon vacation, or leave a job. When bring their entire families, which can doing and per-level executive who still has to you tell them they can do all that, run four generations deep. devote a significant amount of her you see pure relief in their faces. The holiday events, which are why? time to strategic issues. The idea of That’s inspiring to me.” just for fun and don’t focus on focusing on day-to-day client needs Her colleagues say she’s wholly business, now draw hundreds of I really love working may be foreign to C-suite executives devoted to any project she gets in to. people each year — and that has with people, so at larger firms. Reed president and founder Jim led to a countless number of refer- probably some sort of Yet, seeing clients excel financial- Reed credits her with leading proj- rals, Reed said, in addition to hap- counseling, something ly in their own lives is what moti- ects and initiatives that have helped py families. in that vein, or working vates her more than anything. And double the size of the business since Another brainchild of Lisachenko’s with the older she talks the talk. It’s why she’s made 2011. was a Valentine’s Day cocktail party generation. it a priority to stay heavily involved Among a variety of initiatives specifically for single women. The as an adviser after leaving a large Lisachenko started at Reed are ap- one-off event was so popular that it brokerage house to work at Reed. preciation days for staff and some has evolved into an annual affair

If you weren’t working in finance, what would you be THERE’S ONLY ONE THING TO DO doing and why? I think without a doubt I would WITH A CROOKED STOCKBROKER. have been a firefighter. The job is challenging, respected and stimulating. I believe the schedule would have allowed me opportunity to pursue some entrepreneurial endeavors.

Eamon Larkin Eamon Larkin’s career is in the Dumpster. In a good way, of course. As the top number cruncher at Budget Dumpster, he has helped or- chestrate what has been an incredible period of growth for the West- lake-based company that contracts STRAIGHTEN HIM OUT. with haulers all over the county to take the hassle out of Dumpster At Meyer Wilson, we’ve been successfully representing individual investors against their brokerage renting. Processes that he’s imple- mented have provided the company UPVIRUPRUHWKDQ\HDUV:HȇYHGRQHLWORFDOO\:HȇYHGRQHLWQDWLRQDOO\$QGZHȇYHEXLOWRXU the flexibility and stability to scale UHSXWDWLRQRQRXUVXFFHVV6RLI\RXNQRZRIDVWRFNEURNHUZKRLVFURRNHGQHJOLJHQWRUMXVWSODLQ the business nationally and triple revenue growth since his arrival — QRWVPDUWHQRXJKWRGRWKHULJKWWKLQJFDOOXV:HFDQKHOS reaching nearly $30 million in 2015. This year, the company is poised to do $40 million in business. “It just simply wasn’t scalable to the next level without him,” said Mark Campbell, one of the company’s cofounders. “Without a finan- *HWZKDWȇVFRPLQJWR\RX cial mind on our team, we wouldn’t have been able to get where we’re at. We needed somebody with his skill set.” Larkin — who had grown up in Meyer Wilson Co., LPA Cleveland Columbus Los Angeles 216.600.1355 investorclaims.com the Cleveland area with Campbell and the company other’s cofounder, John Fenn — joined Bud- get Dumpster in 2013 after having 20160627-NEWS--21-NAT-CCI-CL_-- 6/23/2016 6:09 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 21

Matt Nipper Senior vice president and commercial market leader, KeyBank drawing dozens of partygoers. Those efforts are in addition to her KeyBank saw something spe- named Key’s youngest commer- Again, no products are sold, and work as a mentor to younger staff. cial in Matt Nipper early on. cial team lead in the country at business isn’t discussed. “We joke with her that she’s sweet At 27 years old, Nipper was If you weren’t 34. “She’s brought the firm along in so talking her way through, but below named the youngest relation- working in finance, Today, at 39, Nipper is senior many ways,” Reed said. “She’s a fi- the surface she’s incredibly compet- ship manager in the country — a vice president and commercial nancial adviser as well as an admin- itive,” Reed said. “She follows position more commonly popu- what would you be market leader. istrator, but doesn’t take credit for a through, sets things up and holds lated by peers in their 40s and doing and why? Commercial bankers tend to lot of these ideas. She’s doing far people accountable. But she’s also 50s. be generalists in nature. But one more than what a COO would typi- very personable. She wants people at Needless to say, he felt some I would love to be an athletic of the initiatives the bank is cur- cally do.” the firm to feel involved, and treats pressure, but wouldn’t let it get coach at the collegiate level, rently working on involves creat- The growth in the client base both clients and employees like fam- to his head. All eyes were on probably a college football ing more niche industry special- more than pays for all those parties, ily.” Nipper in the company at the assistant. I love the interaction in ties among its bankers — Reed said. “Really, it’s not just about helping time, not to mention those of developing people, and I really something Nipper is leading the Lisachenko also spearheaded an clients, but also helping staff grow clients twice his age who spent like football. That would probably charge on within the wider com- advisory board at the firm that focus- and learn and become the people their careers building up their be my dream job if I wasn’t in munity bank. es specifically on women near retire- they envision themselves to be,” she businesses. finance. “Matt is always looking for ment and the issues they face, carv- said. “That’s what’s important to Nipper said a strong support ways for us to differentiate our- ing out her own segmented niche. me.” — Jeremy Nobile network and mentors not only selves and constantly looking for saw potential in him, but helped ways to grow as a person, a leader him succeed. But his colleagues and to serve clients in better will tell you that it still takes a ways,” said Kip Clarke, Cleveland special kind of person to excel at market president for Key’s Com- that position so early in their ca- munity Bank. “His younger reer. bankers see him doing this and Confident and competitive, really start to get what he’s work- Nipper just kept his head down ing at.” and pushed himself as hard as he It also doesn’t hurt to be a bit could. charming. “I love winning,” he said, “But “He’s just so passionate, posi- almost more important than that, tive and enthusiastic,” Clarke I hate to lose.” said. “He’s as passionate about Dealing with customers, serving clients as he is being a though, takes less drive and more leader.” nuance. To Nipper, there’s really not “There were certainly people much of a trick to success besides with more experience than me, working hard and being genuine. but I just told customers they “I want people to know that I’d would never find a more re- run through a brick wall for sponsive relationship manag- them,” Nipper said. “If you han- er,” he said. “What I lacked in dle everything with integrity and experience, I’d make up for in honesty and work hard everyday, hustle.” the little things tend to take care It apparently worked. of themselves. But if I didn’t have Nipper started his career at Key great people working next to me at 21, was named a relationship and for me, I would certainly manager at 27. Then, he was fail.” — Jeremy Nobile Talk to a Decision Maker. We give you five good reasons to work with The Middlefield Banking Company. Chief financial officer, Budget Dumpster done some project work for the company build an attractive benefits company with his previous em- package for employees. ployer, Cohen & Co. “If we didn’t have all these things “My goal coming out of college in order, we wouldn’t be able to at- was to be a partner at a firm or a CFO tract that type of talent,” Campbell of a company,” said Larkin, a gradu- said. “We’ve been able to attract the ate of the University of Dayton. “I talent we need to get to where we’re thought being a partner at a firm was at right now and the next level.” the path I was taking. After conversa- So what’s it been like working with tion with Mark and John, it seemed a group of guys he’s known since like stuff was getting over their head childhood? and I wasn’t able to put in the type of “It’s been nothing but great,” time (as a consultant). It was getting Larkin said. “The beauty of it is we Matt Bellin Deborah Burn Bob Dawson Eric Hollinger John Solich out the realm of just bookkeeping. are all extremely honest with each 440.632.8153 440.632.8166 440.632.8140 440.632.8193 440.632.8142 They had same feeling.” other.” And it’s turned out to be a good fit. Beyond his work at Budget Dump- “People look at him as a true ster, Larkin enjoys spending time leader because of the way he man- with his wife and kids. He also re- ages,” Fenn said. cently completed training to become The Middlefield Since his arrival, Larkin has com- a Court Appointed Special Advocate pletely overhauled the accounting (CASA) of Cuyahoga County, a role Banking Company and billing processes. He grew his in which he will support abused and group from two employees to 11. In neglected children involved in the addition, he helped transition the court system. middlefieldbank.bank • 888.801.1666 sales team from compensation sys- “The way I look at the CASA pro- tem based on hourly pay to one gram is you could go out and try to based on sales commissions — change the whole world, or you Northeast Ohio Region Offices in: Middlefield • Chardon • Newbury something Budget Dumpster’s top could chip away at it by helping one Orwell • Mantua • Garrettsville • Cortland • Lake County Loan Production Office brass point to as having helped ac- kid at a time,” he said. — Timothy Central Ohio Region Offices in: Dublin • Westerville celerate sales. He’s also helped the Magaw 20160627-NEWS--22-NAT-CCI-CL_-- 6/23/2016 2:21 PM Page 1

PAGE 22 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS WHO TO WATCH: FINANCE

Michael Jeans President, Growth Opportunity Partners Inc., a JumpStart company Joseph Boehm Being at the helm of a new compa- small businesses we work with in Parents often have mixed feelings ny or initiative often provides that low- and moderate-income areas are when adult children boomerang rare opportunity to create and mold not exempt to that. They don’t all If you weren’t in finance ... home. Ancora Advisors chairman and a vision from scratch. It also means need debt, but many need help in CEO Fred DiSanto, however, is not at only one person is accountable for operating more efficiently.” If I were not in finance, I would likely work in a capacity that all ambivalent about having former in- failures, as well as successes. Growth Opps board chair Ndeda would support the education, growth and development of tern Joseph Boehm back in Cleveland. Michael Jeans welcomes both sides Letson said Jeans was a nice fit to our youth. … I can remember each person who cared enough The Rocky River native, now 29, of the creation coin. shepherd the fledgling organization to spend a moment to shape my thinking and development. earned a degree from Georgetown “Over your career there are things given his “deep commitment” to As I get older, I realize their investment in me was intended University in Washington, D.C., and that you experience that you think community-building and 20 years of to be an investment in the generations to come. I have a lot spent five years working on Wall maybe could be done a little differ- financial expertise. Prior to joining of work to do. Street before returning home in April ently. You get to point a finger when JumpStart, he worked for financial 2014, rejoining the company he in- someone else is making that call. service leaders KPMG, Morgan Stan- terned with after his sophomore year Here, there is only one place to point ley, National City Bank and KeyBank. in college. that finger. That was attractive to “Not only did and does Michael’s “He is what I call one of our ‘brain me,” he said. “Any challenges that technical background bode well for gains,’” DiSanto said. “He is very in- might surface down the road would him as a candidate for that position, his telligent and very good at what he be born out of my own doing.” personal passion and commitment to does. We were very fortunate to get Two years ago, startup investor the space is bar none,” Letson said, him back.” JumpStart tapped Jeans to lead adding that since he assumed the Ancora hired Boehm two years Growth Opportunity Partners, its Growth Opps leadership role what’s ago as a research analyst in its alter- new lending entity launched to sup- been most impressive is Jean’s ability native investment group, which fo- port growing small businesses in to blend strategic thinking with “boots cuses on hedge funds. Recently, it low- to moderate-income neighbor- on the ground” implementation. promoted him to portfolio manager hoods. The first year was infrastruc- The father of two has been an ac- for the Merlin Partner fund, which, ture building, according to Jeans, tive member of several civic and according to Boehm, takes both long which included raising the money nonprofit organizations, including and short positions and has a “more needed to operate, organizing the Our Lady of the Wayside, Cleveland event-driven bend” than conven- governance, applying for nonprofit Rape Crisis Center and the American tional portfolios. He is now respon- status and establishing the appropri- Red Cross. Much like these nonprof- sible for developing and managing ate organizational relationship with its, which seek to give a voice to pop- the investment strategy of the fund parent company, JumpStart. ulations that typically lack a platform in addition to investment research. Growth Opps made its first loan in to advocate for themselves, he sees Boehm’s interest in the fast-paced July 2015 and has completed rough- Growth Opps’ mission as giving dis- world of stocks and bonds dates back ly eight since. Jeans projected the advantaged business owners access to sixth grade when his grandfather, a company would have a total of $1 to the same resources available in local broker at Wells Fargo Advisors, million in loans in the marketplace established communities. challenged his class at St. Christopher by the end of this month. Yet, he sees “It allows me to have advocacy to join a stock market competition Growth Opps advisory role as impor- and policy impact on how we ap- with other Ohio schools. tant as the loans it places. proach community development, “It was the middle of the dotcom “Small business and mid-sized how we approach banking in chal- boom, and we bought AOL,” Boehm alike — and even some of the larger lenged communities, as well as be on said. “That was the greatest thing ones — all need to have the right the ground and tie policies to imple- ever, because it doubled or tripled professional partners around them mentation and execution,” Jeans during while we were doing it. … We to achieve their goals, plan for mar- said. “That’s a good culmination of finished in the top five.” ket deviations, as well as react to the work that I have done to date.” — It was — and remains — a nice fit market dynamics,” he said. “The Judy Stringer for Boehm’s competitive spirit.

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CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 23

Director, alternatives portfolio manager, Ancora Leah Luzier President, Magnolia Management Group “When you are working in and in- Leah Luzier’s affinity for entrepre- That vision allowed Ball to shift volved with the markets, they are neurship and nonprofits began from owner and president to work- If you weren’t telling you every day whether you are when her parents founded Educa- ing as an employed counselor. in finance ... right or wrong. It is constantly chal- tion Alternatives and REACH Coun- In preparation for the acquisition, lenging, constantly competitive,” he seling Services when she was a child. Luzier founded Magnolia Manage- I think that if I was not in said. “You are always being judged The two nonprofits, which pro- ment Group to contract her financial finance, I would really enjoy versus everyone else in the market.” vide special education services and services to all three entities. Right teaching. I’m not sure what Boehm began his investment ca- mental health services, respectively, now, Luzier, president of the group, level that would be at, but I reer in New York City in the midst of were a perfect fit for their back- only works with those three entities, really did always enjoy the the financial crisis. Despite the lack grounds in education and mental but wants to expand her operations learning process and I’ve of Wall Street jobs at the time, he health fields. What fascinated Luzi- to help nonprofits and small busi- always been intellectually landed a position in investment er, though, was the business side of nesses passionate about their work curious as far as learning more banking at Deutsche Bank and later it all, which she said can often be dif- form strong business and financial and understanding how things at one of the largest equity hedge ficult for people with backgrounds practices. work. … My mom was a funds, SAC Capital Advisors. solely as service providers. “It’s just something that if you’ve teacher. He said Ancora, which manages “A lot of people, when they’re first never experienced it before, it can be $4 billion in assets, represented a starting off (with) these startup com- maybe more intimidating than oth- chance to move back to Cleveland, panies, they are coming from know- er aspects of business,” she said. closer to family, while also moving ing the field, and not necessarily Luzier has been “the most incred- his career forward. knowing business,” Luzier said. “So ible gift to me and my husband,” Ball “Fred has built an extremely pas- I think that’s where my interest in said. The transition of C.J. Hendry to sionate, energetic and entrepreneur- this specific area started.” REACH has let her ease into retire- ial culture and is really dedicated to After earning her bachelor’s in busi- ment, given her comfort in knowing growing Ancora,” Boehm said, not- ness administration and manage- her firm is in good hands and al- ing that the firm’s commitment to ment from Kent State University, lowed her and her husband to travel investing in its alternatives platform Luzier went on to earn a master’s in across the country to spend time “was a great opportunity to come nonprofit organizations from Case with their grandkids. join team here and help drive the Western Reserve University. During “I think in the future as she be- growth that we are looking for.” that time, she served as the director of If you weren’t comes aware of other circumstances Away from the office, Boehm now business operations for EA and in which there’s a need and there is- relishes the time he can spend with REACH. working in n’t a plan, she would be likely to his close-knit family, which includes At the start of this year, REACH ac- come up with a vision,” Ball said. volunteering as an assistant coach quired C. J. Hendry & Associates Inc., finance, what Luzier hopes to do just that and for his brother’s lacrosse team. The a counseling center owned by Carol would you be said she thinks her marketing spe- team, made up of seventh- and Ball, who said the transaction cialization at Kent State could help eighth-grade boys from Rocky River, wouldn’t have happened without doing and why? as she looks to branch out further. won the Ohio Middle School Luzier’s work. Her work at EA and REACH often Lacrosse Association’s Division 1 Ball was ready to transition from I think it’s the marketing piece crosses into other areas, from IT to state championship earlier this year. the company and into retirement, that I definitely have a big buildings to marketing — but it al- “It would have been extremely but wanted the firm to continue. interest in, as well. But more ways comes back to finances, the challenging to find the time or the Though Ball has known Luzier and for me, especially here, as I “life of the company,” she said. right fit to be able to coach a team in her parents for years, “I don’t think it worked more on marketing … “You could do great work and you New York,” said Boehm, who played would have happened if Leah hadn’t it always comes back to could have a great reputation and lacrosse for Saint Ignatius and was had the vision to see that there was a finance to benchmark what everything like that, but if you can’t on a club team at Georgetown. “It is need and she wanted to figure out you’re doing and see if what keep your financials in line, you’re one of the nice benefits of being back what would be a good way to fulfill you’re trying to do is working. not going to be in business,” Luzier home in Cleveland.” — Judy Stringer that need,” Ball said. said. — Lydia Coutré

Let Nesco work for you. 20160627-NEWS--24-NAT-CCI-CL_-- 6/23/2016 4:30 PM Page 1

PAGE 24 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS WHO TO WATCH: FINANCE

J. Burner Crew Managing director, Nirvana Analytics LLC If you weren’t Reading pays, according to J. Cleveland’s inner city youth through humility. Burner Crew. his youth finance programs at Olivet “To the degree that I have experi- working in finance, When he was eight years old, he Institutional Baptist Church, Fifth enced success, it can be attributed to received a quarter each day he read Christian Church and Beth-El AME hard work and understanding the what would you be the front page of The Wall Street Zion Church. In 2001, a group of 18 capital markets teach you every doing and why? Journal to his blind grandfather. students from Fifth Christian day,” he said. “You must be willing to When he graduated from high Church took first place in the Stock learn and believe there are opportu- I would be a college professor. school, he had more financial Market Game sponsored by The Wall nities created daily. Once you be- I enjoy the exchange knowledge than most and used that Street Journal and the New York come overconfident, the market of the learning process. toward a degree in econometrics at Stock Exchange. The team beat out shows you something new and Columbia University. 3,500 participants by improving unanticipated.” His interest in the capital markets their portfolio by 92%. Zeke Rodriguez, Nirvana Analytics’ was supported and encouraged by his “Children realize what’s hot,” he senior vice president, said Crew’s “qui- father, a postal worker and entrepre- said. “Young people are much more et brilliance” is the key to his success. neur. But finding a job in finance in aware of trends and much more in “His depth and breadth of knowl- the late 1970s was difficult for minori- touch.” edge allows him to analyze a situa- ties. So Crew used his skills to teach Some of his first participants are tion and decide on the best way to young people in his community about now managing multibillion-dollar structure financing to get it done and finance. He worked with churches portfolios at some major capital give the deal the bet probability of and through after school programs to market companies, including Merrill closing,” Rodriguez said. “He has a offer youth finance classes. Lynch and Barclays Bank PLC. fairly simple strategy that he exe- His efforts paid off in several ways. Crew said his philosophy on work- cutes extremely will because he does In 1986, E.F. Hutton gave him a ing with clients is based on listening all of the homework.” break and his first job in asset man- to them and understanding what For anyone considering a career in agement. His extensive experience they are trying to achieve. finance, Crew recommends an in- in the public funds sector and years “Ask where they need support or ternship with a major financial firm. of success in the financial markets data to make decisions. Remain con- That, he says, will help anyone learn led to his founding in 2008 of Nir- servative when taking positions, and the language and the environment. vana Analytics, a full-service asset build position or subtract from them He also recommends seeking out a management and business consult- over time based on performance,” mentor and remaining persistent. ing firm that focuses on helping ear- Crew said. “Stay balanced with risk “Be ready to compete daily and ly stage companies access capital. and hold a reasonable cash balance.” minimize fear,” he said. — Kimberly He also fueled excitement among His success in the field is based on Bonvissuto HOW BAD IS THAT LEAK?

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CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 25

Wendy Eldridge If you weren’t working in Partner, Aurum Wealth Management Group finance, what would you be Wendy Eldridge said it was a bit of available within the financial field dumb luck that opened her eyes to are seemingly endless, she said, doing and why? the world of finance. adding that anyone considering a At the risk of sounding cliché, it’s very difficult to Her original plan was to go into career should go into it with their imagine myself in a different career. If there is a marketing. But following graduate eyes and ears open. thread of commonality across all of my client school, a job at Cellular One (now “You can learn a tremendous interactions, it is their astonishment at the passion Verizon) enlightened her to the pos- amount simply by observing and lis- someone can have for 401(k) plans (of all things!). sibilities of a career in finance. tening,” she said. For me, that is the ultimate compliment. If I had to “I can’t say that I was always a ‘fi- Eldridge also encourages women pick a different career, I likely would pursue a career nance lifer,’” Eldridge said. “While it to strongly consider the finance in- in broadcast journalism. I realize that I enjoy was definitely an industry that had to dustry. communication and delivering messages to as many grow on me, I can now look back “In what has traditionally been a people as I can. with hindsight that what I originally male-dominated industry, I am con- thought was dumb luck has turned tinually amazed at the fantastic into poetic justice.” women I meet that are working to Eldridge made her way to Aurum change the narrative,” she said. — in Mayfield Village after working at Kimberly Bonvissuto a local pension consulting firm and leading the retirement plan practice at Capital Planners. Today, she is the partner-in-charge of Au- rum’s corporate retirement plan practice, responsible for the practice’s client service initiatives, business development and strategic planning. She said her philosophy in working with clients is simple — know Your ﬁnancial your clients better than they know themselves. “Anticipate their needs before world is they even realize it. This is accomplished by developing meaningful relationships with them, understanding their business, meeting changing. their employees, making personal connections,” Eldridge said. “Given the nature of retirement plans, clients are inherently protec- tive. They will not work with you unless you can show them why they should trust you,” she said. “But before they can trust you, they must know you and like you — and that starts with making personal connections.” Christopher D. Bart, managing director and partner at Aurum, said Eldridge has an innate ability to quickly develop trust with her clients and team. “This serves her well in fostering the sort of personal connections Personal Banking that are so vital in today’s business Good thing you have choices. climate,” Bart said. “The respect Business Banking she earns from clients and team

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PAGE 26 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS

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CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 27 Business of Life

Ray Lewis, co-conductor of the group that traveled from Akron to Colorado, uses a bus window as a whiteboard for a draft of DashPilot's business plan. (Contributed photos) Start a business rolling — on a bus By CHUCK SODER spotty WiFi a thousand miles from home. It was an intense experience The word “startup” makes Ray with very little downtime, but it Lewis cringe. helped Yaworsky realize what he’s So why on earth would he ride the capable of achieving. Today, he’s StartupBus? more outgoing and adventurous, he Four years ago, Lewis decided to said. take a ride on a bus traveling from “I’m more willing to put myself at Las Vegas to Austin, Texas, because the front of the pack and lead,” he he knew that he’d be sitting next to said. other people who had no interest in Other people experience similar starting some flashy, hype-infused changes, given how intense the tech company — which is what event is, Lewis said. comes to mind when Lewis thinks of “It’s absolutely exhausting, but … a “startup.” you get so much energy and enthu- They wanted to start a real, sus- siasm at the end of it and you create tainable business. And they did. so many relationships and connec- On that bus, Lewis and four tions,” he said. friends started Wastebits, an Akron- Volunteers are charged with rais- based waste management software ing $25,000 to $30,000 for each bus, company that now employs about each year. The local group raised 35 people. cash from the Burton D. Morgan His experience is not unique. Foundation, the Knight Foundation Other viable companies — includ- and other donors. Lewis said the ing the Instacart grocery delivery Twenty-three buspreneurs, three mentors, two conductors and one bus driver are shown before leaving on a group’s goal is to make sure the bus service — have emerged from the 72-hour drive to startup company competitions in Boulder, Colo. is funded each year. StartupBus program, which has That’s one reason local volunteers launched buses from Cleveland, ing to create a dashboard-mounted quick prototypes. The bus made a are forming a network of StartupBus Akron and cities all over the world device that would sound an alarm if few stops at electronics stores along alumni in Ohio. Bring those alumni since 2010. the driver starts to fall asleep at the the way as well. together also will give them a chance But the program is “less about wheel. The bus also stopped at Proto to work on projects together. forming companies and more about Yes, you can create physical pro- BuildBar in Dayton — which Ya- It’s not unusual for riders to keep forming people,” said Lewis, who totypes while riding a bus. This year, worsky described as “a maker space in touch years after they get off the served as co-conductor of the bus the North American buses each crossed with a bar” — and other lo- bus, said Carl Shotwell, a software that drove from Akron to Boulder, adopted a theme. The 28 riders leav- cations that attract entrepreneurs. developer at LeanDog in Cleveland. Colo., this past May. There, they met ing from Akron were encouraged to Yaworsky decided to apply to be a He served as conductor of the Chica- riders from other buses and compet- create products related to the “inter- conductor after riding the bus that go bus last year and now serves as ed against them in a business pitch net of things” trend and the so-called left from Akron last year. He was a one of the directors of StartupBus competition. “maker movement.” different person after that first ride, North America. Akron’s DashPilot team took sec- Thus, bus co-conductor Will Ya- tronic components, computing he said. “StartupBus doesn’t end when the ond place in that competition. A few worsky and a few other riders equipment, soldering irons and oth- Turns out, it’s pretty hard to start competition and the ride is over. It’s members of that team are now work- brought along boxes filled with elec- er stuff that could be used to build a company on a cramped bus with really just beginning,” he said. 20160627-NEWS--28-NAT-CCI-CL_-- 6/24/2016 3:37 PM Page 1

PAGE 28 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS BUSINESS OF LIFE Source Lunch

Thomas Schorgl has worked for nearly 20 years to build arts and cultural programs in Cuyahoga County. Schorgl is president and CEO of the Community Partnership for Arts and Culture, a nonprofit advocate for all manner of local cultural events. A Mid- westerner who grew up in Missouri and Iowa, Schorgl came to Cleveland in 1997, charged by local foundations to ensure that Northeast Ohio would continue to have a thriving arts community. His work was the catalyst for public funding of the arts — a tax on tobacco products that first passed in 2006. That led to the creation of Cuyahoga Arts and Culture, a county agency that has financially supported hundreds of cultural groups, artists and programs throughout the county. When he won a Cleveland Arts Prize in 2007, the committee said, “It’s possible that Thomas Schorgl has saved the arts in Cuyahoga County — or at least Thomas Schorgl many of the region’s arts organizations.” Arts prizes are given annually to artists, individuals and organizations that ARTS AND CULTURE contribute to the quality of life in the community. — Jay Miller

You’ve spent a career in the things that were supportive of Kathleen Cerveny (then program arts, as someone who promotes artists and arts and culture. officer for the arts at the THREE THINGS: the value of the work of artists That’s what led to the curatorial Cleveland Foundation) and Deena and performers. But have you job, and I don’t feel bad about it. Epstein (then arts program officer FAVORITE NIGHT ever been on the artistic at the Gund Foundation) were OUT WITH THE ARTS playing field? How did you get to Cleveland asking how Culture Works worked. I have bachelor’s and master’s in 1997? A few months later, I got a call That’s so hard, there’s so degrees from the University of I was working in Dayton as from Kathleen, who said the two many good things going. Iowa and Miami University in executive director of an foundations were looking at But I’d say the Cleveland drawing and printmaking. organization called Culture Works creating an organization to do a Arts Prize awards dinner. From there, I headed off to France strategic plan for the arts in Cleveland, and they thought I for a printmaking workshop. I was FAVORITE NON-ARTS interested in an obscure “ On my way back to would be a good candidate. LUNCH SPOT technique of printmaking that is ACTIVITY the United States And that study led to the Cowell & Hubbard called viscosity printing. I go to flea markets to see You use ink of different viscosities creation of the Community 1305 Euclid Avenue, to get a color print. But there was (from France) I Partnership for Arts and what I can find. I look for Cleveland a woman I wanted to marry (his thought that I could Culture? old tobacco tins. The wife Liz) who was getting a Yes. We found there were three graphics are really The meal master’s degree at University of probably, given my gaps. First, there was no colorful, and I make lamps One had the shaved Swiss Notre Dame (in South Bend, Ind.) organization in Greater Cleveland out of them. chard salad with pickled So I came back and got a job immersion in the dedicated to research on arts and rhubarb, toasted hazel- illustrating Chicago phone books. culture — that could gauge the nuts, serrano ham, dried That was fun. Then, as I was set visual arts, do things economic impact of the arts and BESIDE THE ARTS, apricot, white balsamic to get married, a job I thought I that were supportive do polling (on the community’s FAVORITE vinaigrette with ice water. had waiting for me in California artistic needs). We also found that CLEVELAND THING The other had the Play- managing a printmaking studio of artists and arts and there was no organization to house burger with paprika- fell through. So, eventually, I got a integrate arts and culture into The neighborhoods. caramelized onions, no job as a curator at an arts center culture. That’s what civic, municipal and county public They’re jewels. They cheese and pomme frites in South Bend. policy discussions. And last, we have a real sense of with a Diet Coke. led to the curatorial found that there was a need to authenticity. They all have When did you decide your help artists with business The vibe career was in presenting the job, and I don’t feel practices. So we were their own personalities, arts and advocating for the incorporated in 2000. their own cultures. Restaurateur Zach Bruell arts, rather than being an artist bad about it.” used white walls and red yourself? What kinds of tax did you banquettes to turn a I had an epiphany when I was in consider before you decided space built in 1920 for France. I had some good skills, but that had just merged two to ask voters to approve a tax the Cowell & Hubbard Co., I found a number of artists whose nonprofits — an arts-funding on tobacco products to support the city’s leading jewelry st work I was really more impressed organization, a kind of United Way arts and cultural store, into a sleek, 21 with. So on my way back to the for arts organizations, and a local organizations? century eating place. United States I thought that I arts council. I’d been there about Dry cleaning, cell phones, video could probably, given my two years when I was at lunch at rentals — I’m glad we didn’t go The bill immersion in the visual arts, do an arts conference in Dayton and with that. $31.32 + tip 20160627-NEWS--29-NAT-CCI-CL_-- 6/24/2016 4:01 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 29

point: next month’s Republican Na- weeks before the Cavs broke the Komoroski and DiBiasio believe. played across the country, at Oracle tional Convention, for which Gilbert city’s title drought. The former Es- On the weekend the Cavs won the Arena in Oakland, Calif. But that was END is also serving as the leader of the quire and GQ writer said he has title, the Indians drew a combined nothing compared to the million- CONTINUED FROM PAGE 1 Host Committee. friends who got so accustomed to 84,247 fans for a three-game series plus fans who gathered for the Still, Gilbert believes that a success- being disappointed that they would against the Chicago White Sox. That championship parade on June 22. DiBiasio, who has been with the ful sports team’s greatest benefit — say it would be easier if their favorite was the club’s largest attendance for Cleveland’s always-thriving T- Tribe since 1979, attended the first even a squad featuring LeBron James teams didn’t make the playoffs. a three-game set since June 2014, shirt economy was “insane,” said Cavs home game against the San — is the emotional lift it provides, not “I do think the woe is me stuff is and the Tribe entered a lengthy road Tony Madalone, the owner of Fresh Diego Rockets with his Lakewood the temporary financial jolt that gone,” Raab said. “I don’t have any trip June 24 in first place and perfect Brewed Tees. Competitor GV Art and High School basketball teammates comes with extended playoff runs. reason to think any more about The in their last 11 games at Progressive Design had lines that extended for on Oct. 28, 1970. Almost 46 years lat- “I really think that it may be differ- Curse. I never thought it was a curse, Field. blocks around its Lakewood store, er, during the Cavs’ Game 7 win on ent in a lot of ways than a champi- but whatever it was, over the years, it “I think there absolutely will be a and Northeast Ohio’s Dick’s Sport- June 19, he exchanged texts with a onship won in other cities,” Gilbert felt more and more profound.” carryover with the Indians,” DiBiasio ing Goods locations had post-cham- few of his former teammates. They said of the Cavs’ first title. “One, be- Cavs CEO Len Komoroski has said. “If we continue to play well, we pionship crowds that rivaled a Black told stories about the commemora- cause we’ve waited so long and all worked in Philadelphia, a city with a are going to further energize people Friday. tive glasses they received that night, that’s been written about that. But I notoriously tough fan base, and Pitts- who are already energized by the Hotels were booked, the TV rat- and how one said he would never also think we’re in this unique point burgh, where championships are ex- Cavs’ championship.” ings were monstrous, and The Plain take a drink out of the cup until the in time where we’re seeing a major pected. Here, he compared the five- Andy Billman, an Elyria native Dealer printed nearly 450,000 extra Cavs won a title. shift in the national perception of plus decade run without a title to “one who directed “Believeland” for ESPN copies of the June 20 edition, which “Thankfully it happened, and we Cleveland, and more importantly, big cloud” that hung over the heads of Films and is a rabid Cleveland sports recapped the Cavs’ title-clinching can just move on and say, ‘Of course Clevelanders’ perception of them- the Browns, Cavs and Indians. fan, thinks “dormant Browns fans victory. it can happen here. Now I look at it selves. I think this championship will “If you want to look at this way: It who have been jaded by all of the Clevelanders responded to an ex- in a whole different way,’ ” DiBiasio give such a boost to that and help so- sort of was the missing piece of final- losing” could return in full force — tremely rare championship as only said. “You’ve heard it from Cleve- lidify it.” ly helping to eradicate that stigma, not that the city’s most-watched they can. Watch out now, Komoros- land fans who have said, ‘I’m not go- that whole sense in Cleveland as a sports team needs help generating ki said. ing to get invested because I’m just ‘The witch is dead’ whole,” Komoroski said. “We’re on attention. “Being that sports is such a huge gonna be disappointed.’ Hopefully Even Scott Raab — a Cleveland an amazing, remarkable run as a “All the teams benefit from this,” part of our identity here in Cleve- that goofy mentality will stop now. native who was so “insanely” angry community. We’re going through a Billman said. “That’s the kind of land, it was the thing that was hang- Hopefully that is gonna be eliminat- after LeBron James made The Deci- transition as a city. So many things thing these things do. They’ll be even ing over our heads,” the Cavs CEO ed, and we’ll move on to, ‘Hell yeah sion (one of our most dreadful titles) are happening.” louder when they come back (to the said. “The witch is dead. Ding dong that can happen here again.’ ” that he wrote “The Whore of Akron” Komoroski cited the RNC, plus all Browns). I think the Indians will get the witch is dead, right? As that miss- David Gilbert, the president and in 2011 — is beaming these days. of the investment and development some of that, too. I think it will be a ing piece of the puzzle, I think it sort CEO of Destination Cleveland and Raab was a producer and had a downtown, as examples. huge charge.” of signals to Cleveland as a whole the Greater Cleveland Sports Com- critical on-camera role in “Believe- Something that’s not as tangible is The Cavs’ championship packed that there’s nothing holding us back. mission, is paid to promote the city land,” the ESPN “30 for 30” docu- the effect the championship drought downtown restaurants, bars, Quick- It’s sort of shedding that baggage and bring events that make an eco- mentary about Cleveland sports being lifted could have on the Indians en Loans Arena, Gateway Plaza and and untethering us from that bag- nomic impact on the region. Case in misery that first aired on ESPN five and Browns. That, too, is significant, the streets for a Game 7 that was gage. The sky’s the limit for this city.”

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PAGE 30 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS

“We also think it’s HOSPITALS a great way to CONTINUED FROM PAGE 1 eral partners,” according to a statement from St. Vincent. “We are show that health around public health, where none of working with the city of Cleveland on us can solve the problems individu- providing exceptional medical care care in Cleveland ally,” said Dr. Bob Wyllie, chief med- to the visitors of the Cleveland area ical operations officer for the Clinic. during the Republican National is really robust “But we realize that sure, we’re com- Convention.” petitors in medical care, but there University Hospitals has been and some of the are some things in terms of public tasked with staffing the Global Cen- health where the citizens of North- ter for Health Innovation and the best in the east Ohio would be aided in us join- Cleveland Convention Center, as ing hands and seeing how we can well as providing medical care for country.” work together.” law enforcement. From the 2013 Boston Marathon The systems also are providing — Dr. Michael Anderson, chief bombing to bombings in March in delegates, media and visitors with a Brussels to the mass shooting in Or- medical officer of University joint nurse triage line, where they Hospitals lando earlier this month, hospital of- can call in with questions about the ficials cited other incidents in which nearest urgent care, forgotten pre- hospitals had to deal with large scriptions, medical advice and more. to support federal elected officials numbers of patients in a short “We also think it’s a great way to and their health care teams. Boutros amount of time. They’ve been show that health care in Cleveland is said they’ve limited staff vacations drilling together and with state and really robust and some of the best in and have additional supplies and re- federal officials to prepare for any the country, and quite frankly, that sources available. such event. They say they’re ready we collaborate together on impor- The same rings true for other sys- for anything. tant things like this,” said Dr. tems. The Clinic has cut back on va- Each system has been tasked with Michael Anderson, chief medical of- cation requests and has asked peo- responsibility of different venues. ficer for University Hospitals. ple to stay in town; many people are The Clinic, for instance, is in charge Ready for anything on call, including extra emergency of staffing Progressive Field and physicians and anesthesiologists. Quicken Loans Arena, where the Many MetroHealth staff members For now, the plan is to operate just as convention will be held. have been attending FEMA training they would under normal conditions Hosted by the Recovery Resources Associate Board Normally, for such events, para- in Alabama since 2014, even before and capacity for the patients who medics and/or nurses would be on the RNC host was announced. When would be there in mid-July regard- hand. In mid-July, they also will staff Dr. Akram Boutros, MetroHealth less of the RNC, Wyllie said. But the arena with a board-certified emer- president and CEO, attended the they’re prepared to shift gears if gency physician, Wyllie said. They’ll training a couple of years ago, something else happened. Partners in health. Partners in hope. have ambulances on site for quick staffers ran test scenarios including “At the Clinic we have adequate transport, with an exit that avoids anthrax releases, Ebola, earthquake, supplies for 96 hours of drugs, of much of the foot traffic, he said. a situation like the bombing at the beds, of linens, of you know all those MetroHealth will staff entrances Boston Marathon, a nuclear event type of things which we would need and, with the help of Cleveland EMS, and more, he said. in an expanded emergency situation the first aid village, Wyllie said. As Since then, in collaboration with if it comes to that,” he said. “And we the closest emergency department local providers and officials, they’ve don’t think it will, but again, it’s bet- to the convention, St. Vincent is ex- run mock events with various possi- ter to be ready.” pected to see the bulk of walk-in ap- ble scenarios. Even Akron providers have partic- pointments, he said. “We feel very prepared,” Boutros Kids’ Fun Run ipated in some of the prep, Anderson 4th Annual “We are collaborating to provide said. said. They’re ready for any sort of 8:30 a.m. Run for Recovery medical services under the guidance During the RNC, MetroHealth surge in volumes that could mean 5k Walk and direction of local, state and fed- staff will be at the heart of the event sending patients to the Akron region. August 20, 2016 8:45 a.m. And everyone’s prepared for a general increase in volumes during the 1.5 Mile Walk Cleveland Metroparks Zoo week. Wyllie said hospitals are plan- 9:15 a.m. ning to staff up emergency departments. Again, just in case. Register online at wizathon.com/runforrecovery Wyllie said a lot of the collaboration between hospitals began with Ebola, when they coordinated possi- Thank You to ble responses with the city and our Sponsors* county. Infrastructure problems Metro- *as of May 19 ARC-Active Recovery Consulting “with you every step of the way” *fM Health faced in January 2014 when pipes burst on its main campus prompted a conversation about needing stronger collaboration with other area hospitals and accelerated discussions about the need for a new campus, said Elizabeth Allen, Metro- Health’s senior vice president of ex- ternal affairs. MetroHealth’s new Critical Care Pavilion is slated to begin accepting patients about a week before the RNC. This is not a coincidence, Celebrating Over 25 Years of Excellence Boutros said, noting that it will double MetroHealth’s intensive care unit capacity. “We view this as this is our core mission, and we want to be the ab- solute best at it,” Allen said. “We want Cleveland to be successful and for people to think that it was a won- derful experience.” Health care is a competitive land- scape, no doubt, Anderson said, but when public health issues — potential or in reality — come into play, Our CPAs and Advisors understand that they come together. “The systems do the right thing,” conversations change everything. See where Anderson said. “I think Cleveland one discussion with our professionals can should be very, very proud number one, obviously of getting the RNC. take you. Start the conversation today! And from the health care perspec- www.hwco.com 877.FOR.HWCO tive, I think the cooperation and collaboration is something that Cleve- landers should be very proud of.” 20160627-NEWS--31-NAT-CCI-CL_-- 6/24/2016 11:13 AM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE 31 LARGEST NONPROFITS The List Ranked by 2016 Expenses

TOTAL INCOME INCOME NAME EXPENSES EXPENSES REVENUE FROM FOR 2015 FUND THIS ADDRESS 2016 2015 2015 PRIVATE PROGRAM BALANCE YEAR PHONE/WEBSITE (MILLIONS) (MILLIONS) (MILLIONS) SUPPORT SERVICES (THOUSANDS) PURPOSE TOP LOCAL EXECUTIVE

Christian Healthcare Ministries Inc. $226.1 $128.9 $145.7 100.0% 85.0% $29,940.2 To glorify God, show Christian love and Howard S. Russell 1 127 Hazelwood Ave., Barberton 44203 experience God's presence as Christians share president, CEO (800) 791-6225/www.chministries.org each other's medical bills

Hospice of the Western Reserve $105.0 $96.1 $94.9 NA 83.6% $69,496.0 Provides hospice and palliative comfort care for William E. Finn 2 17876 St. Clair Ave., Cleveland 44110 people with serious illness, support for their president, CEO (800) 707-8922/www.hospicewr.org families and caregivers and community-wide bereavement support services

Catholic Charities, Diocese of Cleveland $96.2 $94.6 $95.2 47.6% 87.1% $82,247.0 Providing help. Creating hope. Patrick Gareau 3 7911 Detroit Ave., Cleveland 44102 president, CEO (216) 334-2900/www.ccdocle.org

Greater Cleveland Food Bank $87.4 $85.9 $84.5 64.2% 97.3% $4,226.6 The Greater Cleveland Food Bank works to Kristin Warzocha 4 15500 S. Waterloo Road, Cleveland 44110 ensure that everyone in our communities has president, CEO (216) 738-2265/www.greaterclevelandfoodbank.org the nutritious food they need every day

Jewish Federation of Cleveland (1) $80.0 $79.6 $69.5 99.0% 87.3% $379,989.3 Allocates funds to social service, religious and Stephen H. Hoffman 5 25701 Science Park Drive, Cleveland 44122 educational organizations in Cleveland and president (216) 593-2900/www.jewishcleveland.org worldwide

Menorah Park Center for Senior Living $75.3 $74.6 $72.7 47.5% 96.3% $30,140.0 A not-for-profit Medicare/Medicaid-certified Steven Raichilson 6 27100 Cedar Road, Beachwood 44122 health care provider that operates residential executive director (216) 831-6500/www.menorahpark.org and outpatient services

Playhouse Square Foundation $57.0 $56.0 $77.7 97.0% 93.0% $141,000.2 To operate the performing arts center and help Art Falco 7 1501 Euclid Ave., Suite 200, Cleveland 44115 restore and develop the Playhouse Square president, CEO (216) 771-4444/www.playhousesquare.org district

The Centers for Families and Children $56.4 $54.3 $54.3 12.8% 88.5% $41,517.2 To give as many people as possible the Elizabeth Newman 8 4500 Euclid Ave., Cleveland 44103 opportunity to be healthy, educated, president, CEO (216) 432-7200/www.thecentersohio.org independent and connected

Hattie Larlham $54.7 $49.8 $52.0 1.0% 87.0% $32,425.3 To provide care for children and adults with Dennis Allen 9 7996 Darrow Road, Suite 10, Twinsburg 44087 developmental disabilities in Northeast and CEO (800) 233-8611/www.hattielarlham.org Central Ohio

OhioGuidestone $54.0 $51.1 $54.2 13.0% 85.0% $39,310.8 At OhioGuidestone, our mission is to provide Richard R. Frank 10 434 Eastland Road, Berea 44017 pathways for growth, achievement and lifelong president, CEO (440) 234-2006/www.ohioguidestone.org success

Western Reserve Area Agency on Aging $53.8 $51.7 $55.4 27.0% 94.0% $5,268.6 To provide choices for people to live E. Douglas Beach 11 925 Euclid Ave., Suite 600, Cleveland 44115 independently in the place they want to call CEO (216) 621-0303/www.psa10a.org home.

SOUND SOLUTIONS FOR NOT-FOR-PROFITS

maloneynovotny.com + 216.363.0100

Volunteers of America of Greater Ohio $52.9 $43.3 $46.1 44.7% 84.0% $36,047.9 Spiritually based human services organization Dennis J. Kresak 12 8225 Brecksville Road, Suite 206, Cleveland 44141-1362 providing social services that promote self- president, CEO (440) 717-1500/www.voago.org sufficiency and foster independence

Oriana House Inc. $52.7 $49.9 $48.4 1.0% 96.0% $14,757.0 Community corrections programs and chemical James J. Lawrence 13 P.O. Box 1501, Akron 44309 dependency treatment president, CEO (330) 535-8116/www.orianahouse.org

The Musical Arts Association $52.6 $50.8 $50.9 96.0% 85.0% $200,232.0 To provide inspirational experience by serving André Gremillet 14 11001 Euclid Ave., Cleveland 44106 the art of music at the highest level of artistic executive director (216) 231-7300/www.clevelandorchestra.com excellence

Judson Services $50.7 $49.7 $44.5 86.0% 90.0% $15,176.3 Bringing community to life. Cynthia H. Dunn 15 2181 Ambleside Drive, Cleveland 44106 president, CEO (216) 721-1234/www.judsonsmartliving.org

The Cleveland Museum of Art $48.0 $60.9 $78.4 65.0% 6.0% $963,991.4 One of the world's comprehensive art museums William M. Griswold 16 11150 East Blvd., Cleveland 44106 and one of Northeast Ohio's principal civic and director, CEO (216) 421-7340/www.clevelandart.org cultural institutions

United Way of Greater Cleveland $42.5 $43.3 $43.3 98.0% 81.7% $17,058.7 Addressing community needs by generating August A. Napoli Jr. 17 1331 Euclid Ave., Cleveland 44115 resources and community support to invest in president, CEO (216) 436-2100/www.unitedwaycleveland.org education, income and health

Positive Education Program $40.8 $40.6 $40.7 2.0% 90.0% $25,729.2 PEP helps troubled and troubling children learn Frank A. Fecser 18 3100 Euclid Ave., Cleveland 44115 and grow CEO (216) 361-4400/www.pepcleve.org

Montefiore $40.5 $36.9 $35.1 10.0% 89.0% $29,945.0 To provide a comprehensive system of health Seth Vilensky 19 One David N. Myers Parkway, Beachwood 44122 care and wellness services to aging seniors on president, CEO (216) 360-9080/www.montefiorecare.org two campuses and throughout the community

The Village Network $40.4 $35.9 $41.0 10.4% 89.6% $15,772.8 To work in partnerships that will empower youth Richard Graziano 20 2000 Noble Drive, Wooster 44619 and their families to build brighter futures president, CEO (330) 202-3802/www.thevillagenetwork.org

Coleman Professional Services $40.2 $35.4 $38.9 3.4% 87.7% $10,155.4 Behavioral health, rehabilitation and residential Nelson W. Burns 21 5982 Rhodes Road, Kent 44240 programs that improve the lives of individuals, president, CEO (330) 673-1347/www.colemanservices.org families and businesses

Visiting Nurse Association of Ohio $36.7 $44.5 $41.5 1.9% 97.3% $11,000.0 Provide high quality comprehensive home health Claire M. Zangerle 22 2500 E. 22nd St., Cleveland 44115 and hospice care to patients and their families president, CEO (877) 698-6264/www.vnaohio.org

Goodwill Industries of Greater Cleveland and East Central $32.1 $27.6 $27.9 2.9% 83.0% $15,024.3 To improve the quality of life and employment Ken Weber 23 Ohio Inc. opportunities for people in the communities we president, CEO 408 Ninth St. SW, Canton 44707 serve (800) 942-3577/www.goodwillgoodskills.org

Breckenridge Village $29.3 $28.9 $30.6 45.0% 7.0% NA To provide older adults with caring and quality David Schell, executive 24 36855 Ridge Road, Willoughby 44094 services toward the enhancement of physical, director; Lisa Mansour, (440) 954-8364/www.breckenridgeohio.org mental and spiritual well-being consistent with associate executive the Christian Gospel director

RESEARCHED BY DEBORAH W. HILLYER

This list of 501(c)(3) status nonprofit organizations is an approximate compilation of the largest organizations in Northeast Ohio. Universities, colleges, foundations and hospitals were excluded. Source: Information is supplied by the organizations unless footnoted. We welcome all responses to our lists and will include omitted information or clarifications in coming issues. (1) Information is from the 2014 990 for fiscal year that ended 6/30/15. 20160627-NEWS--32-NAT-CCI-CL_-- 6/24/2016 11:14 AM Page 1 20160627-NEWS--9-RG1-CCI-CL_-- 6/24/2016 4:19 PM Page 1

VOL. 37, NO. 26 JUNE 27 - JULY 3, 2016 Business of Life THE AKRON EDITION Source Lunch StartupBus sparks Thomas Schorgl, ideas, collaboration Cuyahoga County’s Vehicles have rolled from guru of cities all over the world arts and since 2010. Page 27 culture Page 28 The List NEO’s largest nonprofits CLEVELAND BUSINESS Page 31

SPORTS BUSINESS ‘The End’ of ‘The Curse’ By KEVIN KLEPS

[email protected] @KevinKleps

FOCUS, Pages 19-25 20160627-NEWS--1-RG1-CCI-CL_-- 6/22/2016 3:47 PM Page 1

CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE A-1

Entrepreneurship Important lessons from Akron’s past P. A8

Main Course Pinnacle of polymer Bomba Tacos & Rum Akron continues to brings Latin flavor P. A7 nurture industry P. A2

After a year as a minority investor, Cleveland Clinic last summer exercised an option to take on full ownership of Akron General Health System. (Shane Wynn for Crain’s) Smooth transition lasts after leader’s exit

By LYDIA COUTRÉ ing encouragement.” She last spoke to Stover prior to Now, several months into Akron his retirement during a weekly inte- [email protected] General’s transition into the Cleve- gration phone call in which the big @LydiaCoutre land Clinic, the system is looking for thing on his mind, she said, was the a new leader. For now, Janice G. new $43 million emergency depart- Though his retirement at the end Murphy, chief operating officer for ment, which Akron General broke of May was sudden and effective im- Cleveland Clinic Regional Opera- ground on last fall. The facility is mediately, it wasn’t exactly a sur- tions, is at the helm and said the slated to open by the end of 2017. prise to colleagues of Dr. Thomas transition has continued to move “He knew how critical that was to “Tim” Stover, former CEO and pres- forward. the hospital and to the community, ident of Cleveland Clinic Akron Gen- Stover’s retirement came as “bit- and he wanted to make sure that we eral Health System. tersweet” news to staff members were moving that forward and get- “He’s always said it’s not about who’ve known him for years, she ting that finalized,” Murphy said. him; it’s not about us necessarily; it’s said. Stover was not made available Murphy hasn’t spoken to Stover about our patients. And I think for an interview. since his retirement in an effort to be that’s what he was doing when he “The beauty is… we’re all com- respectful of his decision to leave his left the way he did,” said Alan Papa, mitted to carrying out what his position, but she emphasizes that chief operating officer at Cleveland dream was, and that is to put pa- his legacy is with the leadership Clinic Akron General, who has tients first, to make sure that we team continuing to work through helped lead the system integration. have the highest quality and safety, the transition. “He empowered us to do our job. and it was his vision to have this in- “Really the sign of an excellent And he was always encouraging us tegration with the Cleveland Clinic,” leader is does the organization run Murphy said. Akron General is Summit County’s second-largest employer. — whispering criticism and shout- SEE HOSPITAL, PAGE A8 20160627-NEWS--2-RG1-CCI-CL_-- 6/22/2016 3:25 PM Page 1

PAGE A-2 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS AKRON Akron is nation’s ‘Silicon Valley’ of polymer science

By DAN SHINGLER and chief innovation officer for the $50 billion, and Ohio was, I believe, specialty polymer materials com- the largest employer in terms of [email protected] pany PolyOne, located about an polymer-related jobs in the coun- @DanShingler hour from Akron, just west of try,” Proenza said. Cleveland. Akron. In Latin, it means “pinna- Murphy and others say that the re- Opening eyes cle of polymer science.” gion achieved its prominence in the Not to mention some 1,800 other OK, that’s a lie. polymer science field similar to the companies working in plastics and But for much of the past century way that Silicon Valley developed its related fields. and continuing today, the city’s reputation in computer science – by “Nobody realized that, prior to name has been synonymous with having a core group of companies that,” Proenza said. rubber, plastics and the science be- that worked closely with universities The school’s research helped con- hind the polymers that make such to develop not just the science itself, vince those in the state government materials effective, cheap and abun- but a critical mass of knowledge, to fund efforts aimed at developing dant. It’s a field of science the city business endeavors and technical the polymer science field, he said. It continued to nurture, decades after people who provide the workforce spurred the formation of entities like the tire-making jobs that put Akron that drives it all forward. the industry group PolymerOhio, on the map were gone. Luis Proenza knew of the re- and it got existing state economic The old rubber industry left Akron gion’s strength in the field when he development efforts more focused with some substantial assets in took over in 1999 as president of on the sector, Proenza said. terms of world-leading companies the University of Akron, a school But is Akron and the “polymer val- and tire research and development long known around the world for ley” region around it holding on to centers that call the city and region its expertise in polymer science. its position as a world leader in poly- their home. Plus, two major univer- But when Proenza first got to UA, mer science? There have been set- sities with expertise in polymer sci- local and state policymakers need- backs, most notably at the Universi- ence — the University of Akron and ed an education, he said. And the ty of Akron. Case Western Reserve University in university gave it to them. One of UA has seen troubles in recent Cleveland — draw students from the first things the school did un- years and is bracing for a 23% drop around the globe. der Proenza, who left his role as in overall student enrollment in the Some say the region is the Silicon university president in 2014, was to fall. But like many schools with a Valley of polymer science. take stock of the region’s and technical specialty, UA has a bit of a “That’s exactly the reference I state’s polymer science assets. split personality. It’s largely a com- Goodyear Tire & Rubber Co. works closely with the University of Akron in make all the time — Silicon Valley,” “We calculated the annual ship- muter school for most of its general the field of polymer science. The company sponsors the Goodyear Polymer said Chris Murphy, vice president ment of polymer products at about programs but draws students inter- Center, which opened on UA’s campus in 1991. (Shane Wynn for Crain’s)

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CRAIN’S CLEVELAND BUSINESS z JUNE 27 - JULY 3, 2016 z PAGE A-3

nationally for its vaunted polymer school for the education, either. probably an hour about that,” Rzep- science degrees. Some come, in part, because they ka said. “Whenever I’m in Korea, they also know that Northeast Ohio is a Like his counterparts at Goodyear, know about the University of Akron hotbed for technical jobs in polymer PolyOne and other companies, – and it’s the same when I go to Chi- science and related fields. Rzepka said the region is the best na,” said Eric Amis, dean of UA’s Amis said his students have little place for his company because of the College of Polymer Science and to no problems finding jobs, espe- available technical workforce, the Polymer Engineering. “So we have a cially in Northeast Ohio. opportunity to conduct research at large graduate program – about 350 “Certainly, this spring, we’re not both the University of Akron and students.” having any trouble with students Case Western Reserve University, About 125 of those people are getting offers,” Amis said. “They’re and because there are so many oth- master’s students, with the rest doc- getting four or five offers — which er companies located in the region torate students, Amis said. they like, because it gives them a lot that can be potential partners on of choices. I always say that we have technical and business initiatives. A hotbed for tech jobs ‘essentially’ a 100% placement rate Rich in tire R&D centers The companies that work with the — because I know if I just say 100%, university say they have seen no re- someone will find somebody … but Such attitudes don’t surprise duction in output from the school, in our students continue to do very Goodyear’s Zekoski. its number of graduates, the quality well.” “We see that a lot of competitors of their education or the research That mix of students and available starting R&D organizations in this that the university conducts. jobs is the chicken-and-egg relation- area – even those that aren’t head- “I don’t know what the future ship that most say makes the re- quartered here – we assume for holds, but at this point in time it has gion’s polymer science continue to these same reasons,” Zekoski said. not impacted our ability to get qual- succeed. In the past 10 years, Hankook Tire ified folks,” said Joe Zekoski, “There’s research institutes, gov- America, Nexen Tire America Inc., Goodyear Tire & Rubber Co. senior ernment agencies, associations; American Kenda Rubber, Giti Tire vice president and chief technical of- there really is a great network here. and Triangle Tires all have opened ficer. “We’re fortunate to have an And it makes a lot of sense to be here technical facilities in and around early indicator with the interns and if you’re in the polymer industry,” Akron. Bridgestone Americas made co-ops … and so far I have not seen says A. Schulman president and CEO one of the biggest investments of all (a negative impact.) Our co-op pro- Bernard Rzepka. when in 2012 it opened its new $100 gram is still strong and we feel good That’s why when Schulman built a million R&D center in Akron. about that” new headquarters in 2013, or when it All of them are here for the re- Other companies, including Poly- consolidated many of its corporate gion’s technical talent, Zekoski said. One and Akron-based A. Schulman, services this year, it didn’t even con- But what about the future? The echoed those sentiments. But sider another location. U.S. tire and rubber business is not Goodyear might know better than “We’ve made a very conscious de- known as a high-growth industry, most how the school is doing – it cision to stay in this area and to rein- and much of the U.S. plastics indus- sponsored and works closely with vest in this area, primarily because of try has clustered around the Gulf the University’s Goodyear Polymer Akron U. But not just because of Coast region, where many of its raw Center, which opened in 1991. Akron U … there are so many bene- materials are produced. Students don’t just come to the fits to being here, I could talk for SEE LEGACY, PAGE A4 Stark State College Akron We’re coming to you • lowest tuition in the area • quality programs that lead to rewarding employment and/or university transfer • small class sizes • faculty with real-world experience • student-centered education

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PAGE A-4 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS AKRON Research is king: Akron is home to many tire R&D centers When tire manufacturers stopped making their products in and around Akron, the companies’ presence was completely lost. With its strong polymer science community and the University of Akron’s expertise in the field, Greater Akron is home to several tire company research and development centers. Below are snapshot listings of the area’s tire tech centers. The information was collected through a survey of the company, unless otherwise noted. In those cases, information was gathered from published reports.

American Kenda Hankook Tire America Corp. Rubber Ind. Co. Ltd. Location: 3535 Forest Lake Drive, Uniontown Location: 5801 Mayfair Road, North Canton Website: www.hankooktire.com/us Website: www.kendatire.com/en-us Year opened: 1996 Year opened: 2015 Size: 48,000 square feet Size: 50,000 square feet Manager/director: Thomas Kenny Manager/director: Thomas Williams Number of employees: About 40 Number of employees: 25 — including two chemists/ Capabilities: Compound development chemical engineers, 18 mechanical/dynamic property, Projects: OE homologation, replacement market www.felberpr.com | 330.963.3664 engineers and five other employees products Capabilities: Computer-aided design, physical tire *No survey returned testing, raw materials/chemical testing Call us … or just wait a few more months Projects: Original equipment homologation (a process Kumho Tire USA Inc. for sales to improve. companies must go through to get certified as an OE supplier), replacement market products, consumer Location: 711 Kumho Drive, Fairlawn tires, off-road Website: www.kumhotire.com Year opened: 1990 Bridgestone Americas Size: 20,000 square feet Location: 10 E. Firestone Blvd., Akron Manager/director: David Klekamp Website: www.bridgestoneamericas.com Number of employees: 18 — including one Year opened: 2012 (new building opened in 2012; in chemist/chemical engineer, six mechanical/dynamic Same personalized operation since 1900) property engineers, 11 other employees Size: 260,000 square feet Capabilities: Computer-aided design, physical tire testing, raw materials/chemical testing Senior vice president of technology: Steve Shelton Projects: OE homologation, replacement market business services... Number of employees: Fewer than 1,000 products, consumer tires, commercial tires Capabilities: Computer-aided design, physical tire now enhanced with the scope and testing, raw materials/chemical testing, prototype tire Nexen Tire America Inc. production resources of a national firm. Projects: OE homologation, replacement market Location: 4150 Highlander Parkway, Richfield products, consumer tires, commercial tires, off-road Website: www.nexentireusa.com Year opened: 2008 Giti Tire (USA) Ltd. Size: Not available Location: 3755 Boettler Oaks Drive, Uniontown Manager/director: George Kamvouris Website: www.giti.com Number of employees: Not available Year opened: 2013 Capabilities: Computer-aided design, physical tire Size: Not available testing, raw materials/chemical testing Manager/director: Hamid Aboutorabi Projects: OE homologation, replacement market products, consumer tires Number of employees: six Capabilities: Computer-aided design, physical tire Triangle Tires USA LLC Accounting | Technology | Advisory Services testing 877.279.1900 | www.sikich.com Projects: OE homologation, replacement market Location: 411 Wolf Ledges Parkway, Akron products, consumer tires, commercial tires Website: www.a3tllc.com Year opened: 2011 Goodyear Size: Not available Location: 200 Innovation Way, Akron Manager/director: Edward Montgomery Website: corporate.goodyear.com Number of employees: Nine Year opened: 1978 (structure originally opened in 1916 Capabilities: Computer-aided design as a tire plant; re-engineered in 1978 as Innovation Projects: Replacement market products, consumer Center; upgraded in 2013-15 with new headquarters) tires, commercial tires, polymer Size: 813,000 square feet Manager/director: Joe Bellissimo Number of employees: 1,100 Capabilities: Computer-aided design, physical wheel testing, raw materials/chemicals testing Projects: OE homologation, replacement market products, consumer tires, commercial tires, off-road tires, aviation tires, race tires

Because tion in plastic production, Akron re- If the cracker is built and attracts mains a hotbed for his industry’s re- the plastics and chemical industry as more coverage LEGACY search and development, he said. promised, it could be Akron’s sec- CONTINUED FROM PAGE A3 Akron’s polymer and plastics in- ond boom in the field of related dustry might be getting a new boost manufacturing and material science. MATTERS At the same time, the industry’s as well, thanks to a shale-gas PolyOne’s Murphy is also opti- technical needs have increased – drilling boom that’s erupted in mistic that the cracker will give his Get the whole story. WKSU 89.7 is your source for in-depth election medical devices, aerospace appli- eastern Ohio. industry another boost in the re- coverage in more of Northeast Ohio (22 counties to be precise). cations and vehicle manufacturers Royal Dutch Shell announced in gion. seeking to make cars and trucks June that it will build a $4 billion “It (the cracker) continues to so- lighter and more efficient are con- ethane cracker about an hour’s dri- lidify that this is a center for the in- stantly demanding more from the ve to the east – something many say dustry,” Murphy said. “The more in- plastics industry, said Bruce Faw- will spur more plastics and specialty frastructure you put in the region, Celebrating 65 years cett, executive director of Poly- chemical companies to locate oper- the stronger the industry gets. And it merOhio. ations near the newfound cheap will help to continue to attract new WKSU, an equal opportunity, affirmative action employer, is committed to attaining excellence through the recruitment and retention of a diverse workforce. 16-UR-00310-055 While Houston might lead the na- supply of raw materials. talent as well.” 20160627-NEWS--5-RG1-CCI-CL_-- 6/22/2016 3:27 PM Page 1

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Giti Tire Kumho has high hopes for tech center

By WILLIAM SCHERTZ America. With that in mind, KATC is previous location, a 2,500-square- ing all-season tire and Solus stan- plans R&D looking to expand its staff of about foot center it opened less than a mile dard touring all-season tire. TIRE BUSINESS 20 and add to its testing capabilities away in 1991. The tire maker spent Ed Cercek, a tire engineer at to accommodate new projects. approximately $2 million to build KATC, said the location of the facili- center As Kumho Tire USA Inc. positions “As we add different OE cus- the Fairlawn facility. ty has come with a number of bene- itself for an expanded presence in tomers, they may require a certain For its part, the facility handles a fits. North America after the recent test, so we may add equipment here variety of product development and “You’ve got (the University of expansion opening of its first U.S. plant, the tire and there,” said David Klekamp, testing procedures, working at times Akron) here; you’ve got the polymer maker’s Kumho American Technical general manager at KATC. independently from and in coopera- center here,” he said. “Even though By KATHY MCCARRON Center (KATC) in Fairlawn will con- Though the company is not phys- tion with Kumho’s other technical the manufacturing has left, everyone tinue to play a big role in its growth. ically expanding KATC, it is looking centers, in Yongin City, South Korea; still views Akron as sort of the think TIRE BUSINESS Kumho’s $450 million plant in for new engineers and technicians as Frankfurt, Germany; and Tianjin, tank of the industry.” Macon, Ga., gives the firm an annu- it expands its workforce, Klekamp China. In addition to its own tire develop- Giti Tire Group’s North American al capacity of 4 million passenger said. KATC has had a role in developing ment, Kumho contracts out some research and development (R&D) and light truck tires and will serve as Kumho transitioned to its current a number of recent Kumho product testing locally through Akron Rubber center, which opened a couple of a foundation to enhance its original U.S. technical center, a 20,400- additions, including the Road Ven- Development Laboratory Inc. and years ago in Uniontown, plans to equipment market share in North square-foot facility, in 2001 from its ture all-terrain tire, Solus grand tour- Smithers Group Inc. likely double in size to support the tire maker’s first North American tire plant under construction in South Carolina. “We are going to be expanding the capabilities of our center. Once the plant goes into operation (by 2017), our complex will change somewhat in order to support the production there and introduce new tires,” said Hamid Aboutorabi, director of the This moment brought to you R&D center. The Uniontown facility is one of by you. five R&D centers the Singapore- based tire maker operates — the others are in China, Indonesia, United Kingdom (testing center only) and Germany. Despite being scattered around the world, there is a lot of coordina- tion between the Giti R&D centers, Aboutorabi said. “Our challenge has been so far to build a unified global R&D center for Giti Tire where we can draw on resources from each R&D center to bring to the same project, and we have done a fairly good job in that area. … We have put an infrastructure of communication for technology sharing that has essentially unified our approach in our technology,” he said. The Uniontown R&D center handles product development and ap- plication of advanced design technologies, testing support for North American programs, and technical and logistical support for the marketing activities of Giti Tire USA and Giti Tire Canada, the company said. “We are actually a marketing-driven organization for market demand,” Aboutorabi said. “The intelligence is gathered by a marketing team and then, collaboratively with R&D and marketing, we sit down together and define the targets for our program … There is very close cooperation between marketing and R&D, so that at the end of the cycle we have exactly the product that the market de- mands,” he said, noting that the development cycle can range from six months to two years, depending on the complexity of the project. The center uses computer-aided design technologies and has tire testing capabilities. Soon, more testing Caring isn’t just reserved for doctors and nurses. Akron Children’s Hospital is equipment will be added at the center and the staff will be increased, able to improve the lives of children like Jordan because of caring people like you. Aboutorabi said, declining to give an employment figure but noting that the Every gift, regardless of its size, makes a positive impact on our patients. center will be “growing very rapidly, probably more than doubling in size.” What moment will you help make possible? Please give at akronchildrens.org/donate. The Uniontown center also will expand its indoor test capabilities, and the facility may become more involved in original equipment tire development after the U.S. plant opens. Aboutorabi said the R&D’s location near Akron — a tire industry hub for R&D centers, equipment manufacturers and materials suppliers — has provided advantages for Giti. 20160627-NEWS--6-RG1-CCI-CL_-- 6/22/2016 3:36 PM Page 1

PAGE A-6 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS AKRON City to spark long-delayed Main Street project

By JENNIFER CONN

[email protected]

A project to redevelop a blighted block in downtown Akron’s central business district that has been stag- nant for more than eight years and has racked up over $150,000 in delin- quent property taxes must com- mence construction in early July or be terminated by the city. According to Akron mayor Dan Horrigan, the city is laying down some new stipulations as a way to create the best conditions to see the project come to fruition. “The city assumed a lot of risk over the years in acquiring these properties, and now it’s time to develop them,” he said. “If someone cannot or will not, we’re going to move to the next step and give somebody else a shot.” Known to city officials as the Lock 4 redevelopment, the project has been beleaguered by missed deadlines and amended contracts since it was con- ceived in March 2008 by the city and Main Street Partners LLC of Kent. The lease agreement outlines two parcels: Parcel 1 includes the prop- Before being demolished in May, the Stage Left building next to the Akron Civic Theatre was part of the proposed plan. (Shane Wynn for Crain’s) erties at 164-186 S. Main St., a stretch of five buildings between the Akron than $9,750,000. sued a letter to Main Street Partners growth downtown would positively Civic Theater and the historic Land- The development project launched outlining deadlines that had to be impact the chamber’s efforts to at- mark Building. Parcel 2 is the Land- under a 2008 agreement with then- met to avoid termination of the pro- tract talent, innovation and leader- mark (the former Akron Savings & mayor Don Plusquellic’s administra- ject. However, Plusquellic resigned ship to Akron. Loan) at 156 S. Main St. Stage Left, tion, but the economic recession not long after issuing those terms, “Like other cities, we absolutely which sat to the south of the Civic spurred extensions for funding and a and the project again languished. need a balance of living downtown, and was recently demolished, was new contract was signed in 2013, said Akron Mayor Dan Horrigan’s ad- retail and business, and the urban included in the original agreement. former Akron deputy mayor Dave ministration now has inherited the core and central business district is The developer purchased Parcel 1 Lieberth, who oversaw downtown de- project. our highest priority,” Colantone for $1 per building. The Landmark velopment during his 10-year tenure said. “Whether it’s Lock 4 or any oth- sale price is $1,299,990. The contract with the city. Setting a plan er opportunity for urban core devel- stipulated improvements for the Work, however, continued to stall, Through a public records request, opment, the chamber will be an ad- combined parcels to total no less and on March 17, 2015, the city is- Crain’s obtained several documents vocate and play a lead or supportive about the project. role where it’s required.” A June 1 missive from Horrigan to With the Civic Theater in the thick Main Street Partners gave the develop- of the stalled project, executive di- er 60 days to purchase the Landmark rector Howard Parr, too, has antici- to avoid termination of the project. pated getting the project underway. An April 1 letter from the mayor to With the Civic’s national acts draw- the developer detailed a final series of ing 60% of attendees from outside cures for the retail buildings. To avoid Akron’s Landmark Building will Summit County and 80% from out- default, Main Street Partners also must become one- and two-bedroom side Akron, the theater sitting on a pay all past due property taxes within residential units. (Shane Wynn) blighted block is disconcerting. 120 days (Aug. 1); begin construction “For many of [theatergoers], this is within 90 days (July 1); and complete “Young professionals, empty nesters their first experience with downtown construction within 180 days (Oct. 1). and families want the amenities liv- Akron, so obviously having that block In meetings following the April 1 ing downtown provides. That’s all undeveloped is unfortunate,” Parr letter, the mayor and Main Street part of a vibrant, thriving city.” said. “We want to see that block vi- Partners agreed to reduce the num- According to Gary Rickel, vice brant and comfortable for people, ber of buildings in the project from president at CBRE and a Downtown with all those things that make the en- the Landmark and the five retail Akron Partnership board member, tire theatrical experience enjoyable. spaces to only the Landmark and the Akron’s lack of downtown residen- They’re not just looking for a ticket; two buildings just south of it. The re- tial properties is affecting business they’re looking for an evening out.” maining three retail buildings will be occupancy, too. Downtown Akron is Even the recent demolition of put out for bid to other developers, currently at its highest office vacan- Stage Left, which had served as a the mayor said. cy rate since Rickel started charting storefront for theatrical novelties, Jack Crews, Main Street Partner vacancies in the 1980s, with 23.5% of Parr viewed as positive movement. principal, said he anticipates the offices empty, he said. And, like Colantone, Parr said his or- project will move but could not yet “We’ve got so much going for us, ganization is willing to be supportive disclose the contractor for the pro- and this is the one thing lacking in of the block’s development. ject nor details of its funding. Crews what’s going on downtown,” Rickel “Bottom line is we are more than said under the project, the Land- said. “We need market-rate housing ready to be supportive of whatever’s mark will be redeveloped to provide for the people that want to live going on or be a partner in whatev- 76 one- and two-bedroom, market- downtown. When that happens, er’s going on to the highest extent rate residential units, while phase you’ll start seeing others things hap- we’re able” he said. “Hopefully, we’ll two of the project would create 30 pen as far as retail goes, and vacancy see the redevelopment of that block. additional residential units in the re- rates will drop in office buildings.” That’s what we want, and I think tail buildings. To spur activity on the Lock 4 pro- that’s what everybody wants.” ject, Rickel said he continually spoke According to Horrigan, the devel- Push for downtown living about it at DAP and city meetings oper will be held to the dates out- The project has been watched over the years. lined in the recent communications. closely by Akron business leaders “I kept trying to keep it on the “All points in the development who want the Rubber City to catch front burner, but the burner never agreement are in place,” he said. up with other cities that offer down- got turned on,” he said. “It’s been my stated goal from begin- town residential housing. ning: The city owns a lot of proper- “People want to live in an urban Focus on the core ties; I want to get rid of them and core, and Akron is the economic en- Greater Akron Chamber president turn them into assets that are per- gine for the area,” Horrigan said. Dan Colantone said accelerated forming.” 20160627-NEWS--7-RG1-CCI-CL_-- 6/22/2016 3:42 PM Page 1

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THE MAIN COURSE: Jennifer Conn Bomba Tacos & Rum brings sophisticated Latin tastes Bomba Tacos & Rum does not fit Bomba Tacos & Rum, at a glance drinks in the Caribbean and other many geographic lines. But tacos res- into a standard restaurant category. places in Latin America are strong and onate with many palates, and the in- When you think of tacos, you likely festive with celebratory taste,” he said. gredients can be extremely versatile. think Mexican food. And when you “When it’s done right, with rich rums The centerpiece of the menu, de- think of rum, the Caribbean might and fresh juices, it’s spectacular.” veloped by head chefs Joe Tis and come to mind. The interior of the restaurant is Josh Bierman, is, of course, tacos. But Bomba is neither. vivid, too. Two dramatic murals on Choose from charred kale and It’s what founder and CEO Andy opposite walls of the entry are done corn tacos with spicy chile sauce; the Himmel calls an interpretation, not in colors – magenta, turquoise, green eight-hour, slow-braised pork al pas- an imitation, of Latin American cui- and gold – that speak of tropical tor taco with pickled onion and sine from across the continents. And climes. The L-shaped dining area, pineapple slaw; or a taco with the even with that, the dishes and cock- under a high industrial-style ceiling, spicy cauliflower, orange-soaked tails are inspired by those regions, affords a view of the spacious bar raisins and spicy chile sauce. not dictated by them. area, with its dropped tin ceiling, Other taco ingredients include Himmel, who grew up in Beach- high-top tables and bar-to-ceiling slow-braised duck or beef, crispy or wood as the son of a restaurateur, wall of bottom-lit rums. spicy shrimp, and chipotle mush- T opened the flagship Bomba Tacos & Himmel developed the concept for rooms. A variety of sauces and fla- f Rum in Rocky River a couple of years this convergence of Latin American vorings — such as jalapeno re- f ago and operates another in Hallan- flavors and themes from the Bomba, moulade, lime crema and cilantro t dale Beach, Fla. The Copley location a drum rhythm and dance with ori- pesto — top tacos. f opened in May. gins in the Puerto Rico’s sugar cane Bomba also offers a selection of Pe- Of course, Bomba features a huge (Shane Wynn for Crain’s) fields. The rhythms were played out ruvian rice bowls with toppings such array of rums, whose origins and fla- on empty, overturned rum barrels. as pineapple pork with pineapple bal- vor profiles are explained in the Where: 3900 Medina Road, Copley “It was a release from everyday samic aioli or guajillo chicken with menu. But you also can comfortably Hours: 11 a.m.-10 p.m. Sunday-Thursday, with bar open until 11 p.m.; 11 life, a way to live in the moment,” poblano peppers, caramelized onion, take your kids in and let them build a.m.-11 p.m. Friday-Saturday, with bar open until midnight. Himmel said. And he wanted Bomba and plantain and peanut crumble. their own grilled fish taco or chow Tacos to have the same feel – an eas- Another featured menu item is the down on chicken fingers and fries. The vibe: Fun, casual and family-friendly, with a full bar. The spacious din- ily accessible, fun and casual place to build-your-own guacamole. Diners Bomba offers a robust menu, and ing room seats 220, and the outdoor patio seats 25. try something a little different. can choose from 13 different ingre- Himmel takes pride that 99% of the Specialties: Tacos that feature a wide variety of flavors and ingredients, and The challenge, he said, was that dients, including candied pumpkin dishes and drinks are scratch-made build-your-own guacamole. Drink specialties include mojitos and rum drinks when most people choose a restau- seeds and shrimp, and select from — from the sauces, relishes and sal- from spirits distilled around the world, with a handful from Cleveland. rant, they ponder location and the four-house-made salsas. sas, to the sour mix, juices and fla- Menu: Scratch-made dishes that reflect sweet and savory notes and fla- type of food they want, such as Italian, As far as special requests go, if it’s vorings behind the bar. vors from across Latin America. Many gluten-free, vegetarian and vegan Mexican or Thai. That’s not so easy in the kitchen, it will be accommo- “Rum is an old spirit, and the rum offerings, as well as many meat and fish dishes. with Bomba, because it crosses so dated, Hopkins said.

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PAGE A-8 z JUNE 27 - JULY 3, 2016 z CRAIN’S CLEVELAND BUSINESS AKRON ENTREPRENEURSHIP: Tobin Buckner Three important lessons to be learned from the entrepreneurs of Akron’s past

Akron has been dubbed the rub- his brother Charles W. Seiberling be- looked to his oats to help feed thou- through the 1950s, Howard Street we are perfectly comfortable deviat- ber capital of the world—and as Jeff cause of their desire to participate in sands of famished Union soldiers. was in its heyday as a vibrant cultur- ing from traditional ways of doing Hoffman of the University of Akron’s an enterprise that afforded a large The company later merged with sev- al center. The neighborhood became things. EXL Center says, “it’s not because we “opportunity for invention.” eral others into the Quaker Oats Co. a regular stop for popular African- So, if you are embarking on this make the most tires, but because we But F.A. Seiberling did not invent conglomerate. American entertainers, artists such trip called entrepreneurship, use bounce back; we are resilient.” the technology behind modern rubber as Cab Calloway, Ella Fitzgerald, these stories and others as a way to Our entrepreneurial spirit in tires (that was Charles Goodyear, who They leveraged diversity Louis Armstrong and Count Basie, Akron is made of the strongest stuff actually died penniless). Instead, he As the center of African-American all of whom, in turn, helped make Tobin Buckner is JumpStart’s on earth. There are so many ele- figured out how to apply this technol- culture in Akron during the mid-20th Akron a national destination for live Akron entrepreneurial ments to starting and running a ogy to the infant automobile industry century, Howard Street was home to entertainment. community manager and company, and we have a long histo- at an industrial scale, turning Akron many of the city’s black-owned busi- They didn’t follow the rules contributes a monthly blog ry of finding new ways to create into a true world player in the process. ness and entertainment establish- about entrepreneurship in the products and founding companies Across town, German immigrant ments, and provided a rare atmos- Do you ever wonder why Akron’s region. that have grown into some of the Ferdinand Schumacher, aka the Oat- phere in which minority-owned East Avenue is actually located in largest in the world. meal King, built his empire on what businesses could truly thrive. Attract- West Akron? I’ve heard a few stories, Here are three ways the entrepre- most people at the time considered ed to the vitality of the neighborhood, but it’s still officially unclear as to maintain grit, resilience, strength neurs of the past blazed a trail we horse chow. entrepreneur George Matthews in why this is. and perseverance. Remember, in still can follow today as we work to His German Mills American Oat- 1920 established a barbershop in I like to imagine that the builders Akron we have a history of solving build the economy of the future. meal Co. began by marketing oats to Akron and in 1925 went on to open of the city just wanted to establish a problems, we embrace diversity and families looking for a cheaper alter- the adjoining Matthews Hotel. certain quirkiness to our town—a we don’t let barriers or old ways of They solved problems native to breakfast pork. The compa- The Matthews Hotel quickly be- sort of brand awareness that says we doing things deter us. In 1898, Frank A. Seiberling found- ny grew massively during the Civil came the anchor of the Howard don’t always follow the rules, we And perhaps, above all else, in ed Goodyear Tire & Rubber Co. with War, when the U.S. government Street district. From the 1930 don’t always conform to norms and Akron, we bounce back. HOSPITAL CONTINUED FROM PAGE A1

well in your absence?” Papa said. “And I can tell you it does.” The Cleveland Clinic became a minority investor in Akron General in the summer of 2014. At the end of the year, Stover signed a three year contract with the goal of seeing the system through that integration. A little more than a year later, the Clinic took full ownership of the health system in early November 2015. In the several months since then, officials say, the transition has been smooth — even easy, thanks to a culture fit. “There’s just a whole host of things we’ve accomplished pretty easily, actually,” said Ann Huston, the Clinic’s chief strategy officer. “We have tremendous respect for each other. We have very strong aligned values.” Papa said the integration has come with some hurdles, but nothing big. Since the initial affiliation less than two years ago, Murphy said Akron General has saved about $3.6 million in operating expenses through joint purchasing and filled 615 new jobs in response to growth in volumes the system has seen. Huston said she sees community support as a primary driver of that growth. The Clinic brand has also helped volumes, Papa said. Right now, the system is in the middle of rolling out Epic, the elec- Akron General has saved about $3.6 million in operating expenses since the initial Clinic affiliation less than two years ago. (Contributed photo) tronic health records system the Clinic uses, throughout the system. New IV equip- grate various institutes. So far, the Capital investments, recruitment “The key will be that we find a About 66% of the 207 Akron General ment, monitors Clinic’s Taussig Cancer Institute and of hard-to-get specialists and other physician leader that is a fit for the Partners Physician Group providers and ventilators Akron General’s McDowell Cancer factors will remain in play, Papa said, community and a fit for Akron, and have switched to the system, which have provided Institute are furthest down the line but most of the integration will be we know that’s critically important,” Papa said is “huge — you can’t un- caregivers a bet- with ambulatory infusion centers al- done within a year or two. Murphy said. “We definitely want a derestimate that.” ter environment ready established. He expects to see In retirement, Stover is “doing physician that will be able to con- The system, he said, will collect to provide excel- heart and vascular institutes inte- great,” said Papa, who’s spoken with nect in a special way to everyone and medical records in one place, simpli- lent care, Papa grate pretty quickly as well, with oth- him since the announcement. to the community.” fy records for patients, allow physi- said. The previ- ers to follow. “He’s playing with his grandkids, Huston, who’s texted Stover since cians to communicate better and, all Stover ous equipment and playing golf and relaxing,” said his retirement, said that if she had to in all, provide better quality and safe was functional, Ongoing journey Papa, who also noted that there bet, he’s “probably driving his mo- care. but this is state of the art. Though the “heavy lifting” of the aren’t any immediate health con- torcycle home from the golf course Akron General has also seen $1.3 Papa said the goal is to find “on transition should be done within 18 cerns. right about now, very much looking million in new equipment, Murphy ramps” for integration, rather than to 24 months, Murphy said the inte- The search for a permanent re- forward to spending time with his said. takeovers. They’re working to integration will be an ongoing journey. placement for Stover is underway. family.”