Services For more information: see you on services.airbus.com Services or contact us at: [email protected] for MROs 2019

AIRBUS S.A.S. 31707 Blagnac Cedex, France © AIRBUS S.A.S. 2019 - All rights reserved, Airbus, its logo and the product names are registered trademarks. September 2019. Concept design by Airbus Multi Media Support 20192602. Photos by Airbus. Printed in France by Airbus Print Centre. Dear MRO Customer, Airbus Services has a dedicated organisation that has been created in order to deliver world-class and fully integrated services dedicated to you - the , Repair and Overhaul organisations. Our ambition is to build upon Airbus’ pioneering spirit and propose innovative solutions to a highly specialised MRO market. We have listened to your requests and ideas so that we can provide you with the best solutions to meet your specifi c business requirements today and tomorrow. We will be behind you wherever the may be in its life cycle. With over 10 000 Airbus aircraft delivered we have the shared goal of ensuring that these aircraft are maintained and operated successfully, cost effectively and in the safest manner for our mutual customers all over the globe. Our team of enthusiastic professionals is fully dedicated to the delivery of these services. Feel free to contact us anytime – we are here to support you.

Rémi Maillard Bruno Galzin Head of Airbus Services Head of Customer Support Leasing & MROs Services for #1 #2 MROs Structure Parts P.05 P.13

#3 #4 Cabin Upgrades P.21 P.27

#5 #6 Digital Training Solutions P.39 P.31 #7 Expertise & consulting P.49 Structure #1

Structure STRUCTURE _

Reference Standards Benefits Your reference standards Cost effective and meets requirements Periodic checking • Draft piece Control • Final piece Control • Physico-chemical analysis and cross section µ • Validation report AITM6-0012 • Yearly revalidation

SEMS (Drone) Benefits Your flying inspector Reduce your Aircraft inspection time from Ground Support Equipment (GSE) based on Autonomous Drone technology over 2 hours to just to perform Aircraft upper part inspections. 10 minutes

InService inspection Benefits Your worldwide inspections experts Save time and cost in difficult bottleneck Use our staff anywhere and at anytime to support your PART 145 inspections. situations during Our experts will provide extra efficiency and quality during the maintenance your peaks. process thanks to our Aero-specific inspection tools. Externalise part of non-core activities

Services for MROs 2019 007 STRUCTURE _

Benefits Non-Destructive CladTool Benefits Get the best training Go-NoGo tools for Clad measurement Accurate and with recognised Testing training by technicians efficient way to experts The Aerospace Non-Destructive Testing Academy confirm that enough for your staff in a Allow your technician to confirm that there is enough Clad left after impact clad remains after location nearby Come to our non-destructive testing training academies around the world: out without having to call your experts. blend out France, UK, Germany, Spain, Canada, Mexico, Singapore and more to come. Be trained by recognised aerospace experts and on real aircraft parts.

MoiréView Benefits Benefits The most immediate way to size dents Instant measure ThicknessTool of a dent size Inspection time The inspection time killer Simple and quick way to measure the width and deph of a dent. You just divided by 20 have to position the tool in front of the dent, and using the "moiré" effect. You Divide post-corrosion blend-out thickness measurement time by 20! No need will be able to measure its full size. to go through the tedious 10 by 10 grid of measurements of your surface thickness. Thanks to its ultrasonic phased-array technology, the tool will directly get all the data thanks to 32 sensors instead of one. Roll once over the surface and get your excel table and word report automatically. This award-winner has proven its benefits within many MROs worldwide already. Benefits Smart NDT Tools The Swiss-army knife of Aerospace NDT to boost All in one aero- specific tool for your efficiency your NDT staff Benefits The most versatile NDT tool inspectors need with both Ultrasonic and Eddy ScratchView & LineView Currents applications, along with many different modules. A real time & money Accurate and The most cost-effective way to accuratly measure a saver thanks to the automated analysis and report generation! efficient way to measure a scratch scratch or gap or a gap Swift and very precise measure of a scratch or a gap between panels. Within a few seconds get an exportable snapshot of the scratch size thanks to this tool combining microscope and laser technology.

008 Services for MROs 2019 Services for MROs 2019 009 STRUCTURE _

Benefits Responsible Level 3 NDT Major & complex repair Benefits Top experts to Our top expertise at your service Optimised aircraft secure your NDT You are facing an unexpected and complex situation with regards to structural availability repairs following an scheduled or unscheduled event? You are looking for operations Every organisation performing non-destructive testing needs a "responsible Airbus expertise Level 3" validating procedures, trainings and audits. You can outsource this someone able to recover the situation for you and to get the job done on your with dedicated and expertise to our top Level 3 in order to benefit from their experience across aircraft? Please liaise with Airbus Embodiment and Repair organisation to experienced team the industry and their external eye developed after decades on the field. solve the situation in a timely manner. Access to dedicated repair kit solutions Part 145 approved organisation Benefits Worldwide footprint Periodic Check Innovative approach Quickly calibrate your tools to (tools calibration) the aerospace The speed and flexibility your periodic calibrations need standards • UT mono-element Equipment (Periodic Checking according EN 12668-1 + AITM6-0013 Issue 6) • ET mono-element Equipment (Periodic checking according EN 12668-1 + AITM6-0013 Issue 6) • UT + UPTA Equipment (Periodic checking according EN 18563-1 + AITM6-0016 Issue 5) • UT + UTPA SMART TOOL Equipment (Periodic checking according EN 18563-1 + AITM6-0016 Issue 5) • RT Equipment • UT Translators (Periodic checking according AITM6-0013 & AITM6-0016 Method 2) • UTPA Translators ≤ 64 elements (Periodic Checking AITM6-0013 & AITM6-0016 Method 2) • UTPA Translators > 64 elements (Periodic Checking according AITM6-0013 & AITM6-0016 Method 2) • Reference Standard (Periodic checking) • Draft piece Control: - Final piece Control - Physico-chemical analysis and cross section µ - Validation report AITM6-0012 - Yearly revalidation

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Parts Component PARTS _

Component sales Buy the right component when you need it • Line Replaceable Unit (LRU) • Line Maintenance Part (LMP) • LRU and LMP

Airbus Managed Inventory Benefi ts Your answer to supply chain integration High guaranteed availability of Airbus Managed Inventory (AMI) service offers collaborative parts planning material on-site and automated replenishment (of a configurable scope) of high usage non Reduced stock repairable parts, such as consumables, expendables and standard parts. levels and inventory costs No transportation or order follow-up expenses Lower administration costs A nominated AMI Manager as your dedicated single focal point focuses on performance management, daily operations, continuous follow- up, part scope confi guration and inventory planning

Services for MROs 2019 015 PARTS _

Benefits Integrated Material Services Modification kits sales Benefits Forecasting Manage your entire supply chain Help accomplish & Planning Part packages for your modifications a modification  Sourcing Integrated Material Services (IMS) is a solution that manages the entire supply A predefined selection of single parts defined to perform a modification outlined chain for and MROs. This solution will cover all expendable materials & Purchasing as specified in a Service Bulletin.  Facilitate an and related processes.  Stock risk share installation

Benefits Consumable, Expendable Competitive Prices Benefits Global Airbus and Standard (CES) Part Lease Service Solution ordering volume No upfront See the smaller picture Airbus provides you with a special tailored Lease Service Solution (LSS) for Stock Availability investment required Aircraft CES parts sales structural parts to support your major maintenance tasks. Highest technical More than 10.000 Materials identified as raw material, composites and chemicals are indicated An onside available part mitigates risks of non-part availability, extended standards active part numbers as Consumables & Expendables and are handled within the Airbus standard grounding times in case of major findings and unexpected high costs. published on Airbus parts team. These materials cover, for example, metal extrusions and profiles, Simple use and Spares plastic extrusions, wires, cables and protection, seals and strips, insulation return process Order Flexibility material, tapes, paints, adhesives and lubricants, switches and hoses. Large pool available Worldwide sourcing Engine CES parts sales including rare parts, The Engine CES are parts of an or engine accessory parts. 24/7/365 The product may only be certified by the engine manufacturer. We offer spares Customised Price support for engine consumables and expendables for both turbo prop and Benefits Agreements jet engine configurations. Parts repair, exchange, lease Stable prices Getting the most out of the assets 30 repair stations without contractual and partners with binding Airbus Repair Services: more than 30,000 • High quality of repair through OEM expertise parts on our Airbus Services • All types of damages, fleet-wide engineering and design knowledge capability list Synergies • Advanced support prior and during repair (exchange or lease option) Option to integrate • Worldwide tool repair and re-calibration capabilities into Airbus Managed Airbus Exchange and Lease Services: Inventory (AMI) and Integrated Material • Worldwide parts storage network (more than 11,000 different units available) • 24/7 availability via AOG Desk Services (IMS) • Fast and qualified responses • Latest technical standard

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Benefits Parts sales Tools packages and sales Benefits Excellent fit New parts Your support all along the aircraft lifecycle Highest Quality High reliability Parts related to the body of aircraft and structure parts. Tools from approved and durability Equipment required on ground to support the operation and maintenance of sources only Used and surplus parts the aircraft and its equipment. High service level Airbus is offering certified used and surplus material. In order to best support Whether it supports an Entry-Into-Service, a scheduled check or a maintenance Airbus inspection and residual value the operators in reducing inventory, maintenance costs and support AOG event, Airbus Tool Services supports airlines' maintenance activities by pro- and certification assistance, our portfolio includes both Airbus structural parts and Original viding operators and MROs with a flexible and reliable service: of each tool Equipment Manufacturer (OEM) components in a certified serviceable condition. • Tool acquisition: Airbus Proprietary tools or OEM tools Package content • Tool packages based on your • Tool lease maintenance set-up • Tool repair Attractive package • Tools & GSE seminar deals Focal point for planning Reduced workload and transport cost

Provisioning solutions Benefits Secured parts For your entry into service, Airbus offers an customised initial provisioning deliveries package covering all material to start your operation. One single order point with full status visibility Cost effective through consolidated shipment Minimised AOG risks Airbus high quality standards Tailored package offer Cost-efficient spares packages Airbus technical expertise and experience on provisioning

018 Services for MROs 2019 Services for MROs 2019 019 020 Benefits

the CSLservice easy tosignupfor duration makesit flexible contract requirements and of zer The combination covered byAirbus exchange rates)is as fuel,securityor surcharges (such volatile transport costs causedby The riskofadditional due toall-inrates. financial exposure benefit Customers also per month into oneinvoice consolidation simplified by processing is orders. Invoice tracking oftheir for follow-upand eliminated effort benefit CSL customers Services forMROs 2019 o investment o investment fr fr om reduced om

priorities and shipping methods. priorities andshippingmethods. spare parts shipments fromorderreceipt to finaldestination forall order Airbus CustomisedSparesLogistics(CSL)servicetakescareofcustomers' Time flies.Sodoyouspares. Customised SparesLogistics _ PARTS Cabin #3

Cabin CABIN _

S-EEM - Smart Emergency Benefits Turnkey solution Equipment Manager Reduce aircraft The Airbus solution for fast digital cabin inspection ground time for presence inspection S-EEM is a turnkey solution covering all emergency equipment. and expiry date It simplifies the process of checking serviceability, security, presence and checks (up to 99% expiry date by location of each item of safety equipment in the aircraft: thanks time saving), Fast to S-EEM, you simply need to walk through the aircraft with the RFID handheld and simple digital reader – no more visual check and associated paper and administrative work. cabin inspection (less than 5mn for A350XWB cabin) Decrease aircraft maintenance cost Enhance the dispatch reliability of the aircraft Improve working conditions for inspection and maintenance personnel Airbus solution Fleet agnostic, linefit & retrofit

Services for MROs 2019 023 CABIN _ Partner with Airbus to offer and Lessors with Turnkey packages

Benefits Embodiment solutions "Classic Cabin" Benefits End-to-end project We support the retrofit of your fleet More storage management Central Celling Stowage available for Optimised aircraft You are facing an unexpected and complex situation with regards to the passengers retrofit of your aircraft or of your fleet? You are looking for someone able to The ceiling stowage designed for your cabin availability manage it for you so that the job can be done on your asset optimally? This additional storage space is a cost-efficient enabler to optimise cabin and Airbus expertise passenger comfort on the A320 family "Classic Cabin". with dedicated and Airbus will act as your single interface to manage the whole project: The Central Ceiling Stowage has been designed for the best cabin's visual experienced team • Work preparation • Tool identification harmony, and to ease crew operations thanks to its ergonomic. Part 145 approved • Kitting organisation • Planning optimisation Worldwide footprint • Task sequencing Innovative approach • Working party • On-site assistance

Camera-based Video Surveillance System (CVMS) Enhance prevention onboard The Camera-based Video Surveillance System (CVMS) is a stand-alone system available in retrofit for both cabin and cargo-hold, and suitable for all Airbus aircraft, from A320 to A380. The installation of this upgradable solution based on the latest technologies, is tailored to airline's aircraft fleet and requirements.

024 Services for MROs 2019 Services for MROs 2019 025 #4 Upgrades Upgrades UPGRADES _ Partner with Airbus to offer Airlines and Lessors with State of the art livery services

Livery Benefits Paint your aircraft OEM highest quality Modular Service The Airbus Livery Service provides a complete range of "a-la-carte" work-pack- age from design to embodiment which allow any airline’s paint shop to repro- Repetitiveness duce aircraft liveries to the exact same high standards as those performed in Reactivity the Airbus paint shop. Accurate design, easy to apply due to unique 3D modelling device Reduced paint TAT due to enhanced toolkit Access to set of qualified Airbus paint-shops worldwide

ADS-B out Benefits ADS-B out provides an automated means of communication between aircraft Meet Air Traffic and the ground meeting current and future world-wide mandates. Management regulations Enable efficient Flight operations

Services for MROs 2019 029 UPGRADES _

Benefi ts Descent Profi le Optimisation Fuel Savings #5 during descent Descent Profile Optimisation (DPO) is a fuel saving initiative which updates the Flight Management System (FMS) performance database by reducing margins in descent models. Digital Solutions Digital Solutions

030 Services for MROs 2019 DIGITAL SOLUTIONS _ e-Doc Browser Benefits All your aircraft maintenance documentation Instant access to the latest in the same app published technical This service is a cloud based documentation browser available on all popular documentation mobile platforms enabling manual display for maintenance (Aircraft Maintenance (Airbus or in-house) Manual, Illustrated Part Catalogue, Trouble Shooting Manual, Wirings, Sche- Faster matics, Electrical Practices Manual, Structural Repair Manual, Minimum documentation Equipment List). e-Doc browser provides both online and offline access to consulting leading the maintenance documentation through the e-Doc Browser Client Applica- to turn around time tion and is applicable to Airbus and fleets. reduction Automatic up to date revisions Paperless high contributor and documentation cost reduction

Services for MROs 2019 033 DIGITAL SOLUTIONS _ Benefits Benefits eTech 3D Repair eTech Mobility Your structural repair software to demonstrate Reduce lead- Optimise Turnaround Ease the daily work of your mechanics compliance of all repairs to fatigue critical structure times of damage Time thanks to assessment, anticipation of with Maintenance Mobility Repair Manager is an innovative online solution to assist line maintenance reporting and corrective and Maintenance Mobility provides your maintenance staff with up-to-date critical and engineering personnel in assessing and reporting structural damage decision-making preventive actions information, using dedicated dashboards and then work packages and doc- for all Airbus civil fleets. This solution is based on an electronic system to 3D simplified model author and keep record of all structural damages and repairs reports using Reduce delays umentation to optimise line and base maintenance activities using a real time synchronised with 3D-simplified model to ease internal and external damage location. and cancellations collaborative IT tool and remote line office. Maintenance Mobility is provided Structure Repair to mechanics and supervisors who have limited time and no visibility on the via a real-time Manual updates aircraft status during the Turnaround Time. * awareness of on- Improved aircraft going maintenance * availability and activities maximised asset Improve residual value troubleshooting Full records effectiveness of repairs and with just the right allowable damages information *covered with limitation at the same place Improve productivity using full mobile access *covered with limitation

Airpl@n Benefits The comprehensive suite of services designed to Shorter resolution Benefits support maintenance programme & planning activities lead-time eDoc Jobcards Improved aircraft Simplify & customise A simplified and cost-effective job card production Airpl@n is the comprehensive suite of services designed to support operators availability the job cards in scheduled maintenance activities. Maximised aircraft production Job Card Publisher is Airbus software which allows the production of the AirPl@n offer covers the following domains: residual value to save time company's maintenance job cards by: • Maintenance programme Improve the aircraft • Retrieving the documentary elements from the Company maintenance • Maintenance planning documentation available in Standard Generalised Mark Up Language (SGML) availability • Maintenance task and Extensible Markup Language (XML) • Work package production Full integration • Assembling the documentary elements and the corresponding production into your process data • Extensive customised studies for the optimisation of maintenance programme and Maintenance and planning as well as tailored support and seminars on-site • Formatting and printing the job card Information System(s) including layout customisation

034 Services for MROs 2019 Services for MROs 2019 035 DIGITAL SOLUTIONS _ Benefi ts ADOC Web Maintenance Reduce your Improve your digital documentation management documentation update lead-time ADOC Web Maintenance is an on-line content management tool designed by 80% to customise electronic documentation available in SGML format. ADOC Web Maintenance allows to view, edit, revise and publish the following Maintenance Improve teams and Engineering documentation delivered in SGML format (Airbus and other effi ciency and Aircraft Manufacturer M&E data, Airline internal documentation, etc.). This tool manage multi fl eet includes the parametrisation (Document Type Definitions, format and style documentation at sheets) specific to the Airbus M&E data and the airline internal documentation. the same place Avoid infrastructure costs by using web- based tool Gain in fexibility thanks to open architecture and use of modules with interfacing to your MIS

Benefi ts Online Maintenance Connect your technicians with Assistance remote experts from You are never alone your company, from Airbus or from Testia Support your technicians with remote experts . in order to speed-up troubleshooting by sharing screen and applications

036 Services for MROs 2019 Services for MROs 2019 037 #6 Training Training TRAINING _

Competence training courses: Benefits Optimised Cabin Interior & Emergency Equipment maintenance Ground Handling operations Ramp and Transit OEM backed Cargo Loading training standard General Familiarisation Fleet operational Management of aircraft system failure reliability benefit for an effective dispatch

Upon completion of these courses, the trainee will be able to: • Operate and test, remove and install all items belonging to the cabin systems • Provide personnel a basic overview of controls, indicating, component location and purpose of relevant commercial related systems • Identify safety precautions to be observed when working on or near the aircraft and its commercial related systems • Perform specific tasks involved in ramp and transit servicing • Operate the cargo loading system • Be familiar with the general layout of the Aircraft's major systems • Reinforce skills in the management of aircraft system failures

Services for MROs 2019 041 TRAINING _

Benefits Specialised training courses: Type training courses: Benefits Optimised Optimised maintenance Aircraft Rigging A380 / A350XWB New Technologies course maintenance operations Electrical Wiring Interconnection Systems (EWIS) EASA C - Base Maintenance Certifying Engineer operations OEM backed Hydraulic Maintenance Practices Line Mechanic Course OEM backed training standard ETOPS Maintenance Maintenance Recurrent Training training standard Fleet operational Engine Run-up B1 - Full Course (T1) Fleet operational reliability benefit Fuel Tank Inerting System B1 - Inter Family Cross Maintenance Qualifications CMQ (T1) reliability benefit Optical Fiber Inter System B1 - Intra Family Cross Maintenance Qualifications CMQ (T1) Trouble-Shooting Course (MTS) B2 - Full Course (T2) Oxygen Basic B2 - Inter Family Cross Maintenance Qualifications CMQ (T2) Cat II / Cat III Maintenance B2 - Intra Family Cross Maintenance Qualifications (T2) B1 + B2 - Full Course (T1+T2) Upon completion of these courses, the trainee will be able to: B1 + B2 - Inter Family Cross Maintenance Qualifications • Perform the recommended rigging procedures on the aircraft systems CMQ (T1+T2) using the appropriate Airbus operational documentation • Know or demonstrate the safe handling of aeroplane electrical systems, B1 + B2 - Intra Family Cross Maintenance Qualifications Line Replaceable Units (LRU), tooling, troubleshooting procedures, and CMQ (T1+T2) electrical measurement Upon completion of these courses, the trainee will be able to: • Ensure that proper procedures, methods, techniques and practices are • Provide a refresher of the aircraft systems, relevant technology, human used when performing maintenance actions factors, the common in service issues and associated consequences • Know all technical requirements and procedures necessary for operating • Perform all maintenance tasks relative to line and base maintenance, and dispatching an aircraft under ETOPS regulations inspections and routine work according to the maintenance manual • Start and operate the engines and related aircraft systems and other relevant instructions and tasks as appropriate for the type • Reinforce skills on ATA 47 Fuel Tank Inerting System of aircraft • To perform repair by fusion splices • Provide a general overview of all , Powerplant and Avionics • Have reinforced the knowledge and skills necessary to safely and systems efficiency trouble shoot A320 family or A330/A340 aircraft • Complement the technical knowledge of the certifying staff • Provide skills for checking engine performance characteristics • Give technicians already qualified on the source aircraft the possibility • Know all aspects of oxygen of transitioning from one Airbus fly-by-wire family type to another via 'Difference Training' instead of full transition training • Know the procedures required for maintaining CAT II/CAT III operation • Recall the safety precautions to be observed when working on or near the aircraft and its systems

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Benefits e-Training courses: ACT Suite Benefits Airbus expertise Limited travel online A380/A350XWB New technologies course Maintenance integrated training solution & living expenses A350 XWB Ground Handling Savings on travel, The Airbus Competence Training Suite benefit from Airbus quality standards No need for living expense and FTIS (Fuel Tank Inerting System) at your home base, to address your internal staff initial and recurrent training. training material unavailability of A350-900 to 1000 Difference development All-in-one solution including: your staff EWIS (Electrical Wiring Interconnection Systems) & update • The ACT Trainer software Self-paced study A321neo to A321neo ACF Difference course Eased competencies for better retention • Airbus developed courseware management A320 Family General Familiarisation Courses updated • AMIC course instructors proficiency Practice on the A350 General Familiarisation with in-service • Software & courseware updates aircraft reduced

experience Human Factors • Turnkey on-site deployment by 50% • Advisory service Innovative training Upon completion of these e-training, the trainee will be able to: • Continuous support media • Learn new technologies fitted on A350 and A380 aircraft Efficient Learning • Provides a basic overview of controls, indicating, component location and Management purpose of relevant commercial related systems System (LMS) • Reinforce skills on ATA 47 Fuel Tank Inerting System Compatibility with all • Know the differences between the A350-900 and the A350-1000 aircraft Operating Systems • Strengthen their knowledge on Electrical Wiring Interconnection System (Apple, Windows, (EWIS) Android)

044 Services for MROs 2019 Services for MROs 2019 045 TRAINING _

Benefits Structure Training: Structure Training: Benefits Provides a better Structure courses efficiency in the Structure Learning Path per Job Profile Covering all aspects of Structure training from damage adapted to specia- SRM usage for assessment to repair operations lists’ profiles and damage assessment qualifications and repairs Learning Path approach: Structure training is now based on learning path concepts adapted to job Tailored modular Get the minimum profiles. approach per job background profile to reduce Learning Path modules Aircraft Type knowledge in terms Line Mechanics staffRepair Staff Composite repairEngineering staff Composite Repair Staff - Part 145 Compliant: training time of engineering basics PART 145 compliant Staff New Repair Manual - 1 1 1 To meet the EASA recommendations in understanding, practicing Regulatory EASA (structure design, Basic course and assessing the standard practices related to basic composite Part 145 compliant strength of materials, bonded and bolted repairs. for composite repair Structure maintenance / / , 1 2 2 2 repair design rules) for technicians as well as basics and repair , Line Mechanics: Ensured training of operational To develop decision-making skills to release an aircraft after structure SRM familiarisation / / , 2 --- efficiency with documentation , damage. examination usage Repair Staff Structure repair manual / / , - 3 - 3 : Hands-on training Deep study of Glare To understand & perform repair instructions on specialised and standard repair standard practice for composite & metallic. Use of real aircraft New Composite All programs -- 3 - parts practices for the best core course application of SRM Engineers Staff: requested repairs Part 145 Difference All programs -- 3' - To design repair for damage outof covered limits by SRM (for metallic Course & composite). Better understanding of corrosion process CMGCM and causes for an Fasteners and Cold All programs -- 4 ---- efficient prevention Expansion Course and corrective Glare Repair for --- 4 --- actions applications Technicians Aircraft associated operational Basic Composite Repair All programs - 4 ----- for Technicians documentation usage for an efficient Advanced Composite All programs - 5 ----- work on the aircraft Repair for Technicians structure Composite Repair , - 5' -- 4 -- Deep understanding for Technicians of the aircraft Repair Engineering All programs ------4 structure (design/ Course Level 1 materials/ protections/…) Metallic Structure Repair All programs ------5 Engineering Course Composite Repair All programs ----- 4 - for Engineers

046 Services for MROs 2019 Services for MROs 2019 047 #7 Expertise & Consulting Expertise & Consulting

EXPERTISE & CONSULTING _ Camo Services Benefits We can take care of it Comply with EASA PART M requirement We can take care of the continuing management of the aircraft during the period between two Lessees.

Business & Strategy Benefits MRO business performance Global view of the industry when Change is no more an event, but the new normal state of things. We propose defining a strategy to accompany MROs in this new normality. For every situation there is a good Best-in-class strategy and we can help you develop and implement it using our unique management dataset and knowledge of the industry. consultants recruited and dedicated to this activity

Operations Benefits Differentiation through productivity Increased productivity Uniquely positioned to provide airlines and MROs with efficient and tailored through optimised recommendations to optimise their organisation, processes and tools. We offer resource utilisation, dedicated and innovative solutions aiming at covering airlines and MROs' main lower cost base, operations domains on Maintenance & Engineering and Material Management. scalability, and shorter checks

Services for MROs 2019 051 EXPERTISE & CONSULTING _ Benefits Digital Startup MROs Benefits Anticipation for Differentiation through technology From zero to hero Airbus business better planning planning for Data correlation We bring Airbus technology and industry leaders together to bring MROs up Expansion may require setting-up an MRO from a green field. Airbus can strengthened to Industry 4.0+ standards (IoT + Analytics + Apps). accompany you in this from the “paper phase” (business planning & detailed for better investor specification) to the “metal phase” (setting-up the facilities, equipment, organ- decision-making attractiveness isation, accreditations and initial operations). Automation for Airbus signature higher productivity project management to Connected people avoid surprises for enhanced safety

Benefits Airbus Material Seminars More efficient Tailored seminars for your needs collaboration through better Our seminars have specifically been developed to support your goal of opti- process awareness mised Material Management, knowing that cost reduction and increased operational efficiency are major objectives in the aviation industry. Better understanding of Airbus has developed several core seminars to provide you with a compre- hensive knowledge in the field of material management: interdependencies to support strategic • Advanced Material Management decisions • GSE & Tools specialisation • Material Planning & Inventory Management Extend your professional network • Principles of Material Management with other operator • Spares Mobile Classroom counterparts • Transport Logistics Reduced travel • Additive Manufacturing in Aviation costs and resources • Material Management in Operation by joining our regional courses Improve GSE & Tools handling Save time through easy access to tools engineering data Identify the best tools options for your business

052 Services for MROs 2019 Services for MROs 2019 053 EXPERTISE & CONSULTING _ Benefits ELA Services Maintenance provisioning Benefits Support through We revise the Electrical Load Analysis (ELA) Reduced effort the Electrical Load documents in planning and on your behalf, whenever you want preparation for a management Forecasting service for maintenance material – We want to help you manage the Electrical Load of the aircraft. That is why maintenance event Up to date Anticipating the spares needs information, ELA we provide you with a revised ELA based upon all reported electrical changes Reduction of orders Update reflects on the aircraft since delivery. Fly Away Kit Recommendation is a selection of the most needed spare parts on AOG and high priority basis the actual aircraft for onboard storage, based on the Recommended Spare Parts List (RSPL) configuration and customer usage parameters: Prevention of delays • Airbus Material Maintenance Forecast (AMMF) is a customised material during maintenance Safety, reducing recommendation to provision the right material for heavy maintenance events event due to missing risk of data (C-Check or Structural Overhaul) and reduce the amount of high priority material obsolescence and AOG orders Reward scheme for Fully digital, with • Airbus Component Replacement Data (ACRD) is a document which is data sharing online access to the reflecting all necessary items, the customer will need for replacing all posi- Decreases the cost ELA documentation tively recommended LRUs in the customers' RSPL of maintenance material by enabling advanced / early purchasing at best market price Provision the right material for heavy and base maintenance events and secure higher material availability Considerable time savings in obtaining information about all required maintenance items by eliminating the need to read through a large amount of maintenance documentation (ACRD) Consolidation of all materials linked to a LRU part number in one single document in a clearly arranged layout (ACRD)

054 Services for MROs 2019 Services for MROs 2019 055 EXPERTISE & CONSULTING _ Benefits Standard and supplementary Fluids testing (oil, hydro, fuel) Benefits Supported readiness Your aerospace Lab Lab dedicated for Entry Into Service provisioning documents to aerospace or Fleet Growth • Microbiological contamination by ATP• metry method & IP3 analysis used to plans Airbus provides you with material provisioning data concerning spares and • Vapor pressure the requirements tools planning and purchasing for a given fleet of aircraft. Airbus Provisioning • Spectrometry and turn around Reduced effort Services delivers recommendations which are tailored to your needs and • Fluorescent penetrant time requested in planning and based on your customised parameters. • AMM AIRBUS & ATR preparation for a These standard provisioning documents are made to help you better prepare maintenance event your Entry Into Service or fleet growth and consist of Recommended Spare • Hydraulic fluids (water content, chlorine content, acidity index, electrical Reduction of orders Parts Lists (RSPL), Detailed Parts Lists, Tools & GSE recommendation and conductivity, density, kinematic viscosity, solid particle count) on AOG and high Spec2000 provisioning files. • AMM BOMBARDIER Analysis priority basis • Hydraulic fluids (Visual, water content, chlore content, total acid number) Based on your • Hydraulic fluids, Engine oil contamination by Fuel customised • Engine oil contamination by Hydraulics fluids parameters • Particle nature in Hydraulic fluids, Fuel and Lubricants by FTIR and SEM • Fluid/seal compatibility

Benefits A350 MRO Induction Tailored recommendations Everytime a new aircraft is designed, it remains a challenge for the MRO to cope with the new technology. to acquire A350 capability In order to support the MRO in its evaluation and in its development, Airbus has designed a dedicated service.

Benefits Composite repair Tailored recomendations capability development to develop composit repair capability To adapt your composite repair industrial means versus your business plan, taking into account requirements from Airworthiness Authorities, OEM, local authorities and general Health & Safety rules.

056 Services for MROs 2019 Services for MROs 2019 057