Pima Community Mission Key Performance Indicators, 2018-2019

COLLEGE Pima MISSION COLLEGE VISION PCC is an open-admissions institution providing affordable, comprehensive educational PCC will be a premier committed to providing Communityopportunities that support student success and meet the diverse needs of its students and educational pathways that ensure student success and enhance community. the academic, economic and cultural vitality of our students and College diverse community. COLLEGE VALUES To guide Pima Community College, these values characterize the way in which we CORE THEMES accomplish our mission:

- People: We value our students, employees and the community members we serve, by making decisions that address the needs of those populations.

- Integrity: We make a commitment to academic honesty, personal ethics and institutional decision-making that is based on sound moral principles, accountability and transparency.

- Excellence: We embrace best practices and value high quality services and programs that lead to successful outcomes for our students through evidence-based continuous improvement practices.

- Communication: We are committed to sharing information with internal and external stakeholders in a transparent, timely and meaningful way that is open, honest and civil.

- Collaboration: We encourage teamwork and cooperation within the College and with the community to support student success.

- Open Admissions and Open Access: We value open admissions and access to our programs and services for all who may benefit from them, regardless of where they are starting from or what their final goal may be.

Pima Community College, Tucson, AZ Pima Community College Mission Key Performance Indicators, 2018-2019

PRIMARY METRICS

40% - Fall 2017 completed applications to registration attempt conversion

72% - Fall 2017 first term credit success

67% - Fall 2017 to spring 2018 retention

16% - Fall 2014 students placing in developmental math who completed developmental education in math or a college level math class in two years

14% - Fall 2010 cohort earning degrees or certificates in six years

60% - Institutional Goal: Achieve 60 Pima County

Pima Community College, Tucson, AZ Core Theme 1: Student Success - page 1 Mission Key Performance Indicators, 2018-2019

Gender Desc Race Ethnicity Start Term Age Band Credential Seeking Flag Objectives: - Support and increase student goal achievement - Support student progress toward goals - Enhance course, program and general education assessment to improve learning

Note: DevEd is Developmental Education 100% in the chart above represents all students who needed Developmental Education in at least one subject.

Pima Community College, Tucson, AZ Fall 2011 cohort Core Theme 1: Student Success - page 2 Mission Key Performance Indicators, 2018-2019

Pima Community College, Tucson, AZ Core Theme 2: Student Access - page 1 Mission Key Performance Indicators, 2018-2019

Objectives: - Provide educational pathways and ressources that meet student and community needs - Increase enrollment across college

Completed Applications

Measures

Application for Term Completed applications

Fall 2014 5,376

Fall 2015 4,665

Fall 2016 5,308

Fall 2017 2,533

Gender Pell Grant

Age Group Assessed

Race/Ethnicity Attended Orientation

Notes: The application and registration processes are not synchronised. This results in large margin of error in conversion rates. If many applications for a given term come by the end of that term, they will not result in any registration. For this reason, the applications with completion date after mid-November are not included in this chart. Pima Community College, Tucson, AZ Core Theme 2: Student Access - page 2 Mission Key Performance Indicators, 2018-2019

Simplified_District_Name

• Amphitheater 69.7% of 2016 recent US high school graduates % of Recent HS Graduates Enrolled at PCC, by HS District enrolled in college nationwide, 2/3 of them enrolled in four-year . Measures Term

District_Percentage

Number of Recent HS Graduates Enrolled at PCC, by District Simplified_District_Name Fall 2013 Fall 2014 Fall 2015 Fall 2016

Measures Term Amphitheater 31% 28% 26% 28%

Number Enrolled

School Name Fall 2013 Fall 2014 Fall 2015 Fall 2016 Fall 2017

Amphi Academy at El Hogar

Amphitheater High School 68 48 45 70 52

Canyon Del Oro High School 107 94 113 89 61

Ironwood Ridge High School 130 105 101 113 61

Note: Includes graduates enrolled at PCC in the fall term closest to their high school graduation year. High school graduation year is self-reported. The number of enrolled comes from PCC database. The number of all district graduates is provided by ADE with two years lag, that is why the last available term in the percentage table is Fall 2016.

Pima Community College, Tucson, AZ Core Theme 2: Student Access - page 3 Mission Key Performance Indicators, 2018-2019

Note: Filter by one district in a time Simplified_District_Name

• Tucson

School Name

• Catalina High Magnet School • Rincon High School

Pima Community College, Tucson, AZ Core Theme 2: Student Access - page 4 Mission Key Performance Indicators, 2018-2019

Term Session Desc

Increasing enrollment is integral to achieving the College's degree attainment goal. Although enrollment has been declining over the • Fall last five years, the rate of decline is slowing. Students taking a full-time load have decreased in recent years, as the proportion of students attending less than half-time has grown. This trend lengthens students' time to completion and impacts the institution's progress toward degree attainment.

Section Subject Section Campus Desc New Division Major 1 Desc

Pima Community College, Tucson, AZ Note: Counts are made on the census day and do not include withdrawn students. Core Theme 3: Teaching and Program Excellence - page 1 Mission Key Performance Indicators, 2018-2019

ObjectivesCore : - Provide excellent teaching that utilizes best practices to support student success Theme- Offer relevant and quality programs that provide positive contributions to the economy of the region 3: Community College Survey of Student Engagement: 2018 Results

1 = Never, 2 = Sometimes , 3 = Often , 4 = Very ofte n Student-Faculty Interaction Standardized Benchmark Scores

Pima Community College, Tucson, AZ Core Theme 3: Teaching and Program Excellence - page 2 Mission Key Performance Indicators, 2018-2019

Pima Community College, Tucson, AZ Core Theme 3: Teaching and Program Excellence - page 3 Mission Key Performance Indicators, 2018-2019

Perkins accountability indicators in postsecondary career and technical education

1P1: Technical Skill 2P1: Credential, 3P1: Student Retention 4P1: Student Placement Attainment Certificate, Degree or Transfer

State required level of 92.75% 47.00% 68.50% 45.00% performance 92.50% previous year 47.00% previous year 68.00% previous year 41.00% previous year

98.63% 44.93% 64.16% 24.17% PCC student's level of performance

93.41% previous year 47.28% previous year 68.12% previous year 60.00% previous year

Program Year 2017-2018

Pima Community College, Tucson, AZ Core Theme 3: Teaching and Program Excellence - page 4 Mission Key Performance Indicators, 2018-2019

Cohort Classification PCC Division UA Subject Area

• B - Success of all New transfer students in the cohort • Allied Health

These data represent the success rate of transfer students from PCC to of (UA), compared to the success rate of all UA students. Baseline targets for and Northern Arizona University will be added in the coming year.

Pima Community College, Tucson, AZ Core Theme 3: Teaching and Program Excellence - page 5 Mission Key Performance Indicators, 2018-2019

The College tracks the success of four transfer cohorts to the (UA). The College will continue to track this measure, and add data for Arizona State University and Nothern This data represents students who attended PCC in the 2013-2014 academic year and transferred to University of Arizona University as it becomes available. The goal is an 88% success rate for each cohort. Arizona for the 2014-2015 academic year.

Pima Community College, Tucson, AZ Core Theme 3: Teaching and Program Excellence - page 6 Mission Key Performance Indicators, 2018-2019

Program Types Degree or Certificate Degree/Certificate which are Accredited/certificated

Program

Pima Community College, Tucson, AZ Core Theme 4: Student Services - page 1 Mission Key Performance Indicators, 2018-2019

Objectives: - Provide quality and appropriate student support services at the campuses - Provide student-centered admissions and financial aid processes that support student success

Community College Survey of Student Engagement - 2018 Results First four questions: 1 = Never, 2 = Sometimes , 3 = Often , 4 = Very often Last two questions: 0 = Never , 1 = 1 time , 2 = 2–4 times , 3 = 5 or more times

Support for Learners Standardized Benchmark Scores

Pima Community College, Tucson, AZ Core Theme 4: Student Services - page 2 Mission Key Performance Indicators, 2018-2019

PCC Financial Aid 3-Year Default Rates Arizona Public Colleges and Default Rates

FY 2013 FY 2014 FY 2015

Default Rate 20.9% 19.3% 19.3% Note: PCC's draft FY 2016 default rate has recently been published, it is 18.7%

Number in Default 934 780 641

Number in Repay 4,452 4,037 3,317

Enrollment Figures 53,250 4,7374 43,552

Source: Department of Education, https://nslds.ed.gov/nslds/nslds_SA/ defaultmanagement /cohortdetail_3yr, as of 02/28/2019

"Nationally, community colleges have a higher student loan default rate than other colleges and universities."

The average cohort default rate: nationally - 11.3 %, community colleges - 18.5%.

Source: National Association of Student Financial Aid Administrators https://www.nasfaa.org/news- item/10121/Why_Arizona_Community_Colleges_Have_ High_Student_Loan_Default_Rates 10/14/2016

Pima Community College, Tucson, AZ Core Theme 4: Student Services - page 3 Mission Key Performance Indicators, 2018-2019

Completed Applications

Measures

Application for Term Completed applications

Fall 2014 5,376

Fall 2015 4,665

Fall 2016 5,308

Fall 2017 2,533

Fall 2018 985

Assessed Age Group

Attended Orientation Gender

Pell Grant Race/Ethnicity

Pima Community College, Tucson, AZ Core Theme 5: Community Engagement - page 1 Mission Key Performance Indicators, 2018-2019

Objectives: - Promote initiatives that provide opportunities for the development of our students and community - Engage with national, state and local authorities on initiatives that support the mission of the College - Develop and enhance the partnership that identify and respond to the eduscational needs of the community - Engage with industry and increase the skilled workforce within Pima County

Number of Contracts (Most recently available information) • Local business/industry: 91 (contracts and partnerships)

• High schools for dual enrollment: 26 IGAs in place (with districts and/or schools)

• In-state and out-of-state universities for transfer: 19 transfer partners, including the three in-state universities

Total Number of Students Served in Credit, Non-credit, Continuous Education, Adult Education, Training and Development Center, and other classes (unduplicated headcount)

Breakdown is on the next page.

Pima Community College, Tucson, AZ Core Theme 5: Community Engagement - page 2 Mission Key Performance Indicators, 2018-2019

Age at Snapshot - Range

Gender Desc

Ethnicity Desc

Division

Section Subject

Adult Education

Pima Community College, Tucson, AZ Core Theme 5: Community Engagement - page 3 Mission Key Performance Indicators, 2018-2019

Headcount Trends Note that the vertical scale varies considerably from figure to figure

Age at Snapshot - Range

Gender Desc

Ethnicity Desc

Pima Community College, Tucson, AZ Note: Adult Education demographic breakdown is not available yet. Core Theme 5: Community Engagement - page 4 Mission Key Performance Indicators, 2018-2019

Gender Desc Ethnicity Desc Division Section Site Desc

Pima Community College, Tucson, AZ Core Theme 5: Community Engagement - page 5 Mission Key Performance Indicators, 2018-2019

Dual Enrollment by School Gender Desc

Measures Term Year

Enrollment Duplicated

Section Site Desc 2014 2015 2016 2017 2018 Ethnicity Desc Academy of Tucson HS 27 30 16 19 21

Ajo HS 28

Alta Vista High School 21

Andrada Polytechnic HS 18 38 56 55 43 Division Canyon del Oro HS 119 153 146 76 51

Catalina High School 165 9 25 11 35

Central AZ Valley In. of Tech. 114 78 84 60 78

Cholla High School 4 81 Section Subject

Cienega HS 59 59 73 108 84

Compass High School 6

Desert View HS 40 89 165 68 66

Empire High School 45

Flowing Wells HS 28 50

Pima Community College, Tucson, AZ Core Theme 6: Diversity, Inclusion and Global Education - page 1 Mission Key Performance Indicators, 2018-2019

Gender Age at Snapshot - Range IPEDS Ethnicity Desc Section Delivery Method Desc Residency Status Desc

Veteran Indicator First Gen Flag Low Inc Flag Pima County Zip

Pima Community College, Tucson, AZ Note: Counts are made on the census day and do not include withdrawn students. Core Theme 6: Diversity, Inclusion and Global Education - page 2 Mission Key Performance Indicators, 2018-2019

Gender Desc Race Ethnicity Start Term Age Band Pell Status Flag

FT PT in First Term Flag Credential Seeking Flag College Ready Flag

Fall 2011

Pima Community College, Tucson, AZ Core Theme 6: Diversity, Inclusion and Global Education - page 3 Mission Key Performance Indicators, 2018-2019

Compare current employee (fulltime faculty and administrators) representation to US Census estimates

Compare current full-time faculty race/ethnic breakdown to 2017 full-time faculty applicant pool

3,856 persons applied for any position in PCC in 2017. 2,457 (64%) reported race/ethnicity. 2,750 (73%) reported gender.

Pima Community College, Tucson, AZ Core Theme 6: Diversity, Inclusion and Global Education - page 4 Mission Key Performance Indicators, 2018-2019

Pima Community College, Tucson, AZ Core Theme 6: Diversity, Inclusion and Global Education - page 5 Mission Key Performance Indicators, 2018-2019

Community College Survey of Student Engagement: 2018 Results

How much does this college emphasize encouraging contact among students from different economic, social, and racial or ethnic backgrounds?

On the scale: 1 = Very little , 2 = Some , 3 = Quite a bit , 4 = Very much

PCC - 2.62 All Colleges in 2018 cohort - 2.66 Extra-large colleges - 2.70

Pima Community College, Tucson, AZ Core Theme 7: Institutional Effectiveness - page 1 Mission Key Performance Indicators, 2018-2019

Objectives: - Ensure effective and ethical use of the College's financial resources, technology and infrastructure - Enhance and evidence-based approach to decision-making that is based on continuous improvement process

Composite Indicator Score (Index) The composite indicator number score (or index) is the means by which the College determines whether an institution operates with integrity in its financial functions. This index is outlined and reviewed by the College’s accreditor, the Higher Learning Institution (HLC) and is based on Criterion Two, Core Component 2.A.: Criterion Two. Integrity: Ethical and Responsible Conduct Core Component 2.A. The institution operates with integrity in its financial, academic, personnel, and auxiliary functions; it establishes and follows policies and processes for fair and ethical behavior on the part of its governing board, administration, faculty, and staff.

Pima Community College, Tucson AZ Core Theme 7: Institutional Effectiveness - page 2 Mission Key Performance Indicators, 2018-2019

Cost per Sq. Foot by Location Cost per Square Foot

Cost per square foot by category takes each of the components that add up to the total cost per square foot by dividing the costs ONLY by the RELEVANT square footage for those costs/where those costs apply. - Example 1, the square footage of Green Valley is NOT included in the cost per square foot overall for PCC for Natural Gas, since there are no PCC costs for Natural Gas at Green Valley. - Example 2, the operating cost of $1.10 per square foot was calculated using total operating costs of YMCA & Clements center of $96,604.56 divided by the YMCA & Clements total square footage (ONLY) of 88,137 sq. ft. to = $1.10 per sq. ft. since those costs and square footage only apply to those two locations.

Cost per Sq. Foot by Utility

Pima Community College, Tucson, AZ Core Theme 7: Institutional Effectiveness - page 3 Mission Key Performance Indicators, 2018-2019

Proportion of units with approved effectiveness documents and the proportions of units utilizing effectiveness data to make evidence-based improvements

First stage, summer - fall 2015:

- 24 units developed Operational Effectiveness (OE) Documents - Units were defined and each unit developed a Mission Statement and Operational Objectives, and KPIs were chosen for each objective - Main focus was on establishing knowledge and developing OE processes

Second stage, late fall of 2015 and early spring of 2016:

- Expansion of Operational Effectiveness (OE) across the College - 58 units were defined and developed OE Documents (100% participation rate) - Units were defined and each unit developed a Mission Statement, Operational Objectives and KPIs were chosen for each objective - Focus was on collecting data for use in the Unit Operational Planning Process in addition to the initial focus of the OE process

Third stage, summer 2016 - summer 2018:

- As a result of the college reorganization, new units were defined and each new unit developed a Mission Statement and Operational Objectives and KPIs were chosen for each objective - 58 defined units grew into 73 defined units as a result of the reorganization of the College—81% of units currently have OE documents on file (58/73) - A number of units adjusted/edited their OE documents

Fourth stage, fall 2018 - fall 2023:

- Fusion of Operational Effectiveness and Planning processes, as well as Service Review, into one IQ (Institutional Quality) process - First half of units starts the 4-year cycle in fall 2018 - Second half of units starts the 4-year cycle in fall 2019

Pima Community College, Tucson, AZ