21.12.2102: Mayans predicted the end of the world... They did not predict that Suite would be there!

9/20/2013 1 Contents I. Context  Context  Our objectives

II. Strategy  Strategy plan  An exclusive buzz operation  Tools

III. Results  PR  PR 2.0  Social media  Occupancy Rate  Our conclusion

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Context

December 21st, 2012 was the end of the Maya calendar…

For some, including Suite Novotel, this date heralded the start of a new era of positive transformations, both physical and spiritual. To mark the occasion, the brand organized an unprecedented event, “21.12.2012. Revival”, to accompany its guests into “the world thereafter”.

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Our objectives

. Increase Brand Awareness . Reinforce Brand image & Brand Value . Federate teams . Increase Suite Novotel bookings during the low Christmas period

4 Strategy Plan

In line with Suite Novotel DNA, surprises, amazement and imagination were the key words for this operation.

We have chosen to implement the following strategies: . PR . Network Animation . Social Media

Thanks to: . A media campaign on social networks . A special offer for guests: « 21.12.2012 Revival ». . A PR cocktail party on 21.12.2012.

5 PR strategy

70 journalists and bloggers contacted

6 PR Strategy

They received : - a Maya countdown - a survival kit Maya countdown - Invitation to the PR cocktail party on Survival kit 21.12.2012.

Make them relieve our offer

7 Network Animation strategy

More than 80 000 guests saw our offer through newsletters

Involve 29 in the same project ! How ? Creating a special offer for guests on 21.12.2012 in every hotels ! 8 Social Media strategy

Viralise our project quickly with a minimum investment

Facebook Suite Novotel corporate Facebook Novotel Account Facebook Accor

9 An exclusive Buzz operation

. A sensitive and controversial subject: the end of the world

. The only hotel brand to dare

. A buzz made with a minimum investment

. An humoristic and participative experience for the guests

. Strong network commitment

10 Tools : A dedicated website 1/2 Countdown before the end of time

Survival video A dedicated website in FR, EN, ES, DE

11 Tools : Dedicated website 2/2

Clickable banner Survival Tips for bookings

12 Tools: Social Media

On Facebook: On Twitter: - Special banners & Ads - Monthly tweets - 2 posts per week in FR & EN

13 Tools: Social Media

Click on the picture to play the video

The «Breaking News » video was broadcasted on 22.12.2012 morning on all hotels TV screens and on

14 Tools: Social Media

The survival tutorial was shot during the « Night End Cocktail » and then broadcasted on and the dedicated website.

15 Tools: Special offer Buoy On December 21st, Timer Freeze-dried food a special offer from €75 for 2 persons including: Whistle – 1 survival kit (a buoy, a whistle, a first-aid kit, freeze-dried food, bright sticks) – 1 invitation for a futuristic cocktail party – A night in a 30 sqm. suite – A « new world » breakfast – Lots of surprises (New-world decoration in the lobby in the morning, survival tips

First aid kit Bright sticks 16 D Day Room Decoration in Malaga

One amazing evening in each Suite Novotel Hotels !

Survival Kit in Malaga

Reims 17 Cocktail party in Reims Survival guide

Tools : PR cocktail party

On 21.12.2012 @ Suite Novotel Issy les Moulineaux in Paris. A guide providing survival tips inspired from the series «Man vs Wild»

Smocking futuristic cocktails New World Decoration Yummy crispy bugs

18 PR Results . 7 TV broadcasts

. 10 Radio feedback items

Marie Bonhommme on L’Expression.com . 56 press feedback items (Suite Novotel Product & Communication Director)

19 PR Results

Click here:

20 For 1 night only over €100 000 Valuation in purchase media just in France

21 PR 2.0 Results

Articles and blogs gathered more than 1 000 unique visitors to our dedicated website

22 Social Media Results

720 000

unique Facebook users saw the ads

23 Our Conclusion

. Suite Novotel in the spotlight over 70 media during the busy Christmas period

. Greater awareness in people’s mind

. 100 % of the network involved and committed

. Results beyond expectations: €100k media value

9/20/2013 24 Thanks for your attention

Contact : Lambert Lloret Tel : +33 (0)1 45 38 47 14 Mail : [email protected]

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