SUNGEVITY FREQUENTLY ASKED QUESTIONS

INTRODUCING SUNGEVITY: OUR NEW SOLAR PARTNER FOR POWER WITH PURPOSE

Q: WHEN DID THIS NEW Q: WHAT MAKES OUR VIRIDIAN PARTNERSHIP TAKE EFFECT? SOLAR OFFERING DIFFERENT FROM OTHER COMPANIES? A: Viridian began working with Sungevity in September 2015. In October 2015, Viridian discontinued its A: Lots of things. But one we are particularly proud of relationship with SolarCity and began working is our new Sun Plus One™ pay it forward program. For exclusively with Sungevity. This relationship allows us every 15 customers who receive solar installations, to expand our brand and our role in the solar industry. Viridian will donate one system to a household in need. Donations from Sun Plus One™ will also enable women in developing nations to train as Q: WHY ARE WE PARTNERING solar engineers and install solar panels in their own WITH SUNGEVITY? off-grid villages.

A: As we continue to expand our solar business we are helping thousands of customers choose clean, Q: WILL THE SOLAR LEADS reliable energy generated right on their rooftops. Our SUBMITTAL PROCESS CHANGE? partnership with Sungevity will make certain that the Viridian brand is front and center with these customers A: Nope! This is a simple change and doesn’t affect for years to come. Plus, Sungevity’s commitment to what you do when your friends or family want to go customer experience is unparalleled. For you, this solar. Please continue to capture and forward solar adds up to faster installations, more referrals and more leads as you always have—either through your Viridian visibility for the Viridian brand—and your business. website, through gosolarwithviridian.com or on your paper referral forms. But now, you can also jumpstart the solar sales process with our new SunScout Solar Q: WHAT MAKES SUNGEVITY Prospecting Tool, powered by Sungevity. We know your A GOOD PARTNER? prospects will love the ability to view a custom solar quote without a home visit as well as their potential Many solar companies talk about their customer energy savings! And you’ll love the ability to refer leads commitment but Sungevity truly puts the customer directly through the tool. first. One of the top three solar providers in the U.S., Sungevity leads the industry in customer satisfaction and installation success, with cancellation rates that are Q: HOW DO I ACCESS SUNSCOUT, OUR well below the industry average. As a mission-driven NEW SOLAR PROSPECTING TOOL? B-Corp, Sungevity is also a natural fit for Viridian’s “power with purpose” and actively working to expand A: Simply visit viridian.iiqapp.sungevity.com for our the use of responsible energy. Last but certainly not exciting new solar field tool. And be sure to bookmark least, Sungevity brings to the table a host of market- it for quick and easy future use. On an iPad, just tap the leading customer prospecting, quoting and monitoring Action button at the top of the screen with the website tools, as well as custom design services that promise to open and then tap, Add Bookmark. Accept the default take your Viridian solar business to the next level! bookmark name or edit the name and then, tap Save.

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Q: WHAT WILL HAPPEN TO SOLAR Q: WHAT MARKETS DOES CONTRACTS SIGNED WITH SOLARCITY? SUNGEVITY SERVE?

A: We will continue to work with SolarCity as needed to A: Today, our solar partner operates in 13 U.S. markets complete installation on all existing customer contracts, as well as Germany, the Netherlands and the U.K., and and SolarCity will continue to service any pre-existing is constantly expanding into new states and areas. solar customers who signed contracts with SolarCity for We’ve chosen to focus our efforts on eight states the life of those contracts. Moving forward, all new solar initially—Arizona, , , , leads will be presented co-branded Viridian-Sungevity , , and — proposals. because we feel these markets offer the strongest value for both customers and Associates. We plan to offer socially responsible, Viridian-branded solar Q: WILL THIS NEW PARTNERSHIP HAVE ANY energy­—powered by Sungevity—in more than a dozen EFFECT ON MY SOLAR COMPENSATION? states by year-end.

A: Viridian was thrilled to introduce a new and enhanced compensation plan at PowerUP! as part Q: SINCE SUNGEVITY OPERATES of our next chapter of explosive growth, Viridian 2.0. GLOBALLY, CAN I OFFER VIRIDIAN We’re confident that this innovative plan will give you SOLAR WORLDWIDE? the momentum you need to take your business to the next level. Under our new comp plan, Associates will A: You’ve heard Viridian corporate leaders say it before: continue to receive rewards for both qualified solar our company will be a global powerhouse in the future. leads and contracts as they always have. But now, Sungevity’s international footprint is well-aligned with your qualified leads count toward our lucrative new our expansion goal and just one more reason we are revolutionary bonuses. Plus, instead of having to reach thrilled about this win-win relationship. We look forward a monthly target for solar contracts in order to receive a to opening up global markets with such a deeply set level of compensation, Viridian will reward you with committed, customer-focused partner soon and will let $1,000 for every new solar contract that’s approved for our Associates know when they can begin to offer solar installation once you reach 12 signed solar contracts energy to their family and friends abroad. over a rolling 12-month period. What’s more, because our new solar partner brings the industry’s highest customer satisfaction rating and lowest cancellation rates as well as a host of market-leading tools—we expect that you’ll see even more value from your solar referrals.

POWER WITH PURPOSE 2 © 2015 VIRIDIAN ENERGY. All rights reserved. Unauthorized copying or reproduction of this product, in whole or in part, is strictly prohibited. Sungevity_FAQs_090815 SUNGEVITY FREQUENTLY ASKED QUESTIONS

SUNGEVITY AT WHY GO SOLAR A GLANCE WITH VIRIDIAN? • Industry-leading • Green energy customer day and night satisfaction rating

• Individual choice, • Lowest cancellation collective impact. rates

• Sun Plus One™ • Market-leading tools, technology, hardware and custom • Independent Associate design services has a personal stake in you and your home

• A+ rating from the Better Business • Dedicated Solar Bureau Advisors available 24 / 7

• Sustainability- • Free installation and minded B-Corp. hassle-free, worry- free maintenance and monitoring • One of the top three solar providers in the U.S. • Holistic energy portfolio

• A+ rating from the Better Business Bureau

• Ranked #51 largest global direct selling company in 2014

• Owned by a stable, publicly-held parent company

• Grow a business simply by helping people choose green energy

POWER WITH PURPOSE 3 © 2015 VIRIDIAN ENERGY. All rights reserved. Unauthorized copying or reproduction of this product, in whole or in part, is strictly prohibited. Sungevity_FAQs_090815