Annual Report and Sustainability Update 2019–2020 “Hearty thanks to our firefighting heroes and protectors for the tremendous work in controlling the fire and storms, and saving lives, flora and fauna!” DEEPIKA, NEUTRAL BAY – SHOUT OUT TO FIRIES Contents Annual Report & Sustainability Update 2019-2020 We work hard to give our members a secure financial future. At all times, and especially during challenging times, the education, emergency and health communities can depend on our exceptional member support. Overview of key financial performance 2 What we delivered in FY2020 4 Chair and CEO’s report 6 Members 8 Social responsibility 14 Community 18 Employees 22 Environment 26 Sustainability KPIs 30 Director’s report 32 Auditor’s declaration of independence 37 Financial statements and notes 38 Statement of comprehensive income 39 Statement of changes in member equity 40 Statement of financial position 41 Statement of cash flows 42 Notes to the financial statements 43 Directors’ declaration 93 Independent auditor’s report 94 TEACHERS MUTUAL BANK LIMITED Phone: 13 12 21 | Fax: (02) 9704 8205 | Email:
[email protected] Address: 28-38 Powell Street Homebush NSW 2140 | PO Box 7501 Silverwater NSW 2128 ABN: 30 087 650 459 | AFSL/Australian Credit Licence: 238981 1 financial performance financial key of Overview 2 products. competitive with members providing and growth sustainable on focus a with bank, mutual secure afinancially are We 1 Financial performance Parent (Bank) – not consolidated Group. –notconsolidated (Bank) Parent 15.85% 2016 2016 $30,212,047 Capital adequacy ratio Membership Capital adequacy is a ratio which protects depositors and Membership refers to all shareholders that are eligible to 15.09% 2017 investors by indicating2017 the strength of an institution.