New Swapping Service Will Make It Easier to Exchange Your Home
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Get complimentary Five free tickets to great Summer 2018 things to events do this summer Bournville Village Trust’s quarterly resident newsletter Fire safety in New swapping service flats We want to make sure the flats and apartments that we manage are as safe as possible in the unlikely will make it easier to event of a fire. To do this, we have been reviewing our policy on storing items in communal exchange your home areas like hallways. To read more about this, Tenants in Birmingham and Telford who have outgrown their homes please turn to page 3. or want to downsize will now find it even easier to move to another Easy repair property thanks to a new ‘swapping’ service. fixes you can do ournville Village Trust HomeSwapper could be the key yourself (BVT) has partnered with to an easy home exchange BHomeSwapper, the UK’s We regularly get calls most popular mutual home asking us to reset trip exchange service. switches, unblock toilets It allows you to swap your and change lightbulbs. home and tenancy with In response, we are another housing association or launching a series of Council tenant in the Midlands ‘Easy Fix’ guides in this or further afield. newsletter which offer a Dawn Gardner, Customer step-by-step explanation Services Manager at BVT, on how to fix common said: “Once you have joined repairs. HomeSwapper you can browse To read the first guide, thousands of homes from across please turn to page 3. the UK. “You can also use an instant Share your messenger service to talk to other feedback for tenants who are looking to swap assured one before registering. decorated or the garden is untidy their homes and arrange a date to When you exchange, you take you will be responsible for putting chance to win see each other’s properties. It’s a on the tenancy of the person these things right not BVT. £100 really easy way to exchange your you’re exchanging with. So you For more information about home with someone else.” will need to ensure you are happy HomeSwapper and to register, If you’re thinking of swapping Residents are being with the terms and conditions of please visit homeswapper.co.uk reminded to give their your home, you will need our their tenancy and the condition of You can also swap your home permission first. If you have a feedback on a repair for a the property, including its fixtures using Homes Direct. For more chance to win £100 worth starter tenancy, you will also have and fittings. details about this, please visit to wait until it converts to an of shopping vouchers. For example, if it is not well homesdirect.org.uk Every resident who completes a survey is entered into a prize draw Digital support and Shared ownership ‘I’m a spokesperson and your feedback helps us for tenants’ – the to improve our service. Universal Credit – homes coming soon For more information, don’t get left behind Residents looking to get lowdown on being a please turn to page 2. their foot on the property resident rep This year we’re offering tenants ladder can now register their affected by the introduction of interest in shared ownership We are recruiting for two tenant Universal Credit the chance to homes in Bournville. reps to join our Housing and improve their digital skills for free. For details, please turn to Community Services Committee. For more information on how we page 2. To find out more, please turn to can help you, please turn to page 5. page 5. bbvvt.ot.orrgg..uukk 00330000 3 33333 6 6554400 @ @bbvvtntneewwss / /bbenquiriesoournurnvviilllle.ve.v@ibvt.org.ukillllage.trage.truustst //bournville/bbvthvthououssiinng gvillage trust 2 inView SUMMER 2018 news Get crime advice straight to your phone Free hockey Data protection – Officers from West Midlands updates on what’s happening what’s changing Police and BVT are encouraging where you live like incidents, taster sessions and why residents to sign up to a service crime prevention advice, on offer which provides updates, crime community events and appeals for In May the rules around data prevention advice and more. information. A hockey club is protection changed. Called WMNow, the service is To find out more, and to register, encouraging former players The General Data Protection free to sign up to and provides please go to wmnow.co.uk and first-timers to give the Regulation (GDPR) replaced the sport a go by offering free old Data Protection Directive and taster sessions. gives you greater control over Bournville Hockey Club is your personal data. running its ‘Back to Hockey’ Inside this newsletter, you will sessions for anyone aged 10 find our Fair Processing Notice and over who wants to get which explains how we look after back into the sport or try it for the personal data you provided the first time. to us when you signed your Sessions will be held on six tenancy agreement. successive Tuesdays from Please read the notice carefully 17th July on the astroturf and if you have any questions, pitches at King Edward’s contact BVT’s Data Protection Girls School, Edgbaston Officer, Ashleigh Perrigo, by Park Road, from 6.45pm- emailing [email protected]. 8.30pm. uk or call 0300 333 6540. All equipment is provided and the first two sessions are Hello, hello, hello…BVT staff meet officers from West Midlands Police to hear about free, with a £2 charge for each Shared ownership WM Now of the other four sessions. homes coming soon To register your interest, It’s good to talk - Share your please email Sarah Powell at Residents looking to get recruitment@bournvillehc. their foot on the property Telford estate visits feedback for co.uk ladder can now register their chance to win £100 For more information about interest in shared ownership for you the Club, go to bournvillehc. homes at a new development co.uk Residents are being in Bournville. Tenants in Telford are being reminded to give their BVT has 15 apartments at encouraged to come and chat feedback on a repair for a Bournville Park, off Bristol Road to members of our Housing chance to win £100 worth of South, to buy under the scheme team at a series of estate visits. shopping vouchers. which allows homebuyers the The team has already visited Every resident who chance to buy a percentage of Slaney Court, Little Croft, completes a survey is entered the property at an affordable Victoria Mews and Sanderville into a prize draw and your price and rent the remainder. Close since March. feedback helps us to improve The homes include 11 Trevor Edge, Rent & Service our repairs service. two-bedroom and four one- Charge Officer at BVT, said: Members of Bournville Hockey Club If you have given us your bedroom apartments, and you “The visits are your chance to which is offering free taster sessions mobile number, you will be need to meet specific criteria talk to us face-to-face about sent a text message with a link to be able to buy a shared issues ranging from landscaping to the survey. If you haven’t ownership property. and estate maintenance to anti- and would like to opt-in, please To register your interest, social behaviour and more. Job vacancies in email [email protected] please call Sanctuary Homes, “We want to improve You can also tell us what you Birmingham which is managing the where you live and we value think of our customer service, marketing of the properties, on your feedback. Please come by filling in a short survey on BVT has a number of job 0800 916 1444. and speak to us when we our website at bvt.org.uk/your- vacancies. visit you.” bvt/complete-a-customer- In Birmingham, we are All inspection visits are service-survey recruiting for nurses at our advertised on our Facebook nursing home Selly Wood House page, which you can follow in Bournville and an Assistant at facebook.com/Bournville. Quantity Surveyor to join our Village.Trust, and our website repairs division. bvt.org.uk For details on any of these You can also call Trevor on vacancies, or to apply, please 0121 667 1041 for further How the apartments will look go to our website bvt.org.uk/ at Bournville Park details. careers SUMMER 2018 inView 3 home Easy fixes worth taking the plunge for Did you know we regularly get that it will clear it. It won’t calls from residents asking us and is likely to overflow and to reset trip switches, unblock cause flooding. toilets and change lightbulbs? 4: If you are still stuck, a plunger Some of these fixes are not could help. Cover where the only your responsibility, but water drains with the plunger, doing them yourself can save forming a tight seal. Push the your time and ours. In a series of plunger up and down, making ‘Easy Fix’ guides, here is how to sure you don’t break the seal, unblock a toilet. and keep going until the 1: If you know or can see what blockage is clear. is blocking the toilet, start by To prevent a clogged toilet using your hands to remove it. never flush napkins, paper Always wear rubber gloves and towels, dental floss, hair, flush away remaining debris. feminine products, nappies or 2: Can’t see the blockage? Pour baby wipes. Get your motor running - cutting your grass helps keep your garden tidy hot water into the toilet from If you have tried all of the height, this can dislodge it above and still have a blockage, better than a normal flush.