WICKIE THE BATTLE ...... 11 ATTRACTIONS ...... 2 VIENNESE WALTZ (WIENERWALZ) ...... 12 AMIKA ...... 2 WILLY’S PLAYGROUND (WILLIE’S SPEELTUIN) ..... 12 ANUBIS THE RIDE ...... 2 BALLOON RACE ...... 2 INFORMATION FOR DISABLED VISITORS AND BUMBA’S PLAYGROUND (BUMBA’S SPEELTUIN) .... 2 ACCOMPANYING PERSONS ...... 13 BUMPER BOATS (BUMPERBOATS) ...... 2 BEFORE YOUR VISIT ...... 13 THE MERRY-GO-ROUND (CARROUSEL) ...... 3 PARKING ...... 13 BIG & BETSY FARM (BIG & BETSY HOEVE) ...... 3 TICKETS ...... 13 THE TREE TRUNKS (DE BOOMSTAMMETJES) ...... 3 ASSISTANCE DOGS ...... 13 THE FIRE BRIGADE (DE BRANDWEER) ...... 3 WHEELCHAIRS ...... 14 THE DANCING FOUNTAINS (DE DANSENDE TOILETS AND FIRST AID ...... 14 FONTEINEN) ...... 4 SHOPS – RESTAURANTS ...... 14 ANIMAL FARM (DE DOORLOOPWEIDE) ...... 4 ACCOMPANYING PERSONS ...... 14 THE DRAGON (DE DRAAK) ...... 4 ATTRACTION ACCESS ...... 14 THE DUCKS (DE EENDEN) ...... 4 PRIORITY ENTRANCE ...... 15 THE BUCKET (DE EMMER) ...... 4 LEGISLATION ...... 16 THE CHUTE (DE GLIJBAAN) ...... 4 THEATRE ...... 16 THE BIG WAVE (DE GROTE GOLF) ...... 5 INFO ...... 17 THE SUSPENSION BRIDGE (DE HANGBRUG) ...... 5 CONTACT INFORMATION ...... 17 THE FROGS (DE KIKKERS) ...... 5 SAFETY ICONS ...... 17 THE CLIMBING TREE (DE KLIMBOOM) ...... 5

THE COFFEE CUPS (DE KOFFIEKOPJES) ...... 6

THE RABBITS (DE KONIJNTJES) ...... 6 THE (PIRATENBOOT) ...... 6 THE PIRATE PLAYGROUND (DE PIRATENSPEELTUIN) ...... 6 PLOP’S GARDEN (DE PLOPTUIN) ...... 6 THE SWINGING TREE (DE SWINGBOOM) ...... 6 THE TRACTORS (DE TRACTORS) ...... 7 BIG’S GARDEN (DE TUIN VAN BIG) ...... 7 THE FALLING LEAVES (DE VALTOREN) ...... 7 THE BAT (DE VLEERMUIS) ...... 7 THE FLYING BIKES (DE VLIEGENDE FIETSEN) ...... 7 THE WATER LILIES (DE WATERLELIES) ...... 7 F.C. DE KAMPIOENEN CAFÉ ...... 8 THE BALL BATH (HET BALLENBAD) ...... 8 PLOP’S WOOD (HET BOS VAN PLOP) ...... 8 THE SPIDER’S WEB (HET SPINNENWEB) ...... 8 THE TRAFFIC PARK (HET VERKEERSPARK) ...... 8 THE RAFT (HET VLOT) ...... 8 KAATJE SEEKS A DUCK (KAATJE ZOEKT EENDJE) ...... 9 MEGA MINDY JET-SKI (MEGA MINDY JETSKI) ...... 9 PLOPSA EXPRESS ...... 9 ROLLER SKATER (ROLLERSKATER) ...... 9 ROX-FLYER ...... 10 SAFARI ...... 10 BUMPER CARS (SCOOTER) ...... 10 STORMY SEAS (STORM OP ZEE) ...... 10 SUPERSPLASH ...... 10 VIKTOR’S RACE ...... 11 PEDAL BOATS (WATERFIETSEN) ...... 11

1

ATTRACTIONS

Amika

Amika, Merel's horse from the TV series ‘Amika’ is in Plopsaland De Panne! Are you a big fan of Amika? Do you love Amika the horse? Then you should definitely pay Amika a visit!

Anubis The Ride

Enter the mysterious House of Anubis, take a seat, brace yourself and take one last breath before you reach a speed of 90 km/hour and a height of 34 metres in just 2 seconds! Just like the famous TV series ‘House of Anubis’, this coaster is a complete mystery to everyone!

No curve or twist can be predicted and after you have looped 3 times, you will have completely lost your marbles! Are you ready for this blood-curling ride?

• This attraction is not accessible via the exit. • This ride features intense and sudden movements. • The entrance and exit have low lighting • You must be able to quickly transfer onto/off the ride independently or aided by your helper. • You must be able to hold on to the safety bar. • You must be able to hold on and remain in a seated position. • You must be able to brace yourself for changes in direction during the ride. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend steep stairs independently or aided by your helper, if necessary. • You must be able to descend a ladder independently or aided by your helper, if necessary. • You must be able to remain seated for long periods of time (several hours), if necessary. • In the case of a fire, you must be able to exit the premises rapidly and independently or aided by your helper.

Balloon Race

Colourful balloons in all the colours of the rainbow are flying over Samson & Gert’s fun fair! Choose your favourite colour, climb in and enjoy a delightful trip through the air! Can you see the statue of Gert from up there?

Bumba’s Playground (Bumba’s Speeltuin)

Near the Bumba Theatre you will find the best playground in the Low Countries! Together with Bumba, Bumbalu and all their circus friends you can climb, slide, crawl and twist and turn on the many colourful bits of apparatus!

Bumper Boats (Bumperboats)

When the weather is good, the Bumper Boats set sail on the Pirates’ Zone pond! Under supervision, our youngest visitors will be able to learn how to sail a boat for the very first time! Maybe we’ll discover who will become a brave shipmate or seasoned captain in the future?

2 The Merry-Go-Round (Carrousel)

Whether on a horse or an ostrich, in a carriage or in one of the many little carts, it doesn’t matter … It’s always fun on this beautiful nostalgic merry-go-round!

Big & Betsy Farm (Big & Betsy Hoeve)

For years now, fun farmer Betsy has lived in the charming old farmhouse in Plopsaland De Panne together with her funny little house pig Big. Time seems to stand still here, surrounded as you are by all the foraging chickens, the playful goats and the nostalgic farm carts.

The Tree Trunks (De Boomstammetjes)

A quiet boat trip around King Samson's Castle in a mediaeval tree trunk takes a surprising turn when you suddenly find yourself caught in some rapids! The Tree Trunks get dragged along into a fierce waterfall and you end up tumbling several metres downwards! As long as it’s dry … ehhh ... we’ll be fine!

• This ride features intense and sudden movements. • This attraction has no safety bar. • It is possible to alight during the ride but this is very dangerous and not allowed as the attraction does not stop automatically. • The entrance and exit have low lighting. • You must be able to quickly transfer onto/off the ride independently or aided by your helper as the boats are in constant movement and cannot be stopped. • You must be able to hold on and remain in a seated position. • You must be able to brace your legs enough to abort impacts. • You must be able to brace yourself for changes in direction during the ride. • You must be able to fully control your movements and coordination. • You must be able to descend steep stairs and walk 100 metres independently or aided by your helper, if necessary. • You must be able to transfer into another boat independently or aided by your helper, if necessary. • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper.

The Fire Brigade (De Brandweer)

Fire! Fire! Small firemen needed - the hotel is on fire! Climb a fire ladder for the first time and help Samson & Gert fight the fire from a great height with a fire-hose! Can you help extinguish the fire?

• This attraction has no safety bar. • The space available on this attraction is so limited that only small children may be accompanied. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend a ladder independently or aided by your helper, if necessary.

3 The Dancing Fountains (De Dansende Fonteinen)

Enjoy a dazzling water spectacle on the Village Square with nutty fountains that can’t wait burst into action to surprise you! Dance, run and jump along, and try to avoid the water. But beware! The fountains love to fool around!

Animal Farm (De Doorloopweide)

Young and old can admire the animals from close up on this animal farm. You’ll see chickens, goats, and so much more!

The Dragon (De Draak)

High up in the towers of King Samson’s Castle there is a dragon bursting with impatience to take you along on a thrilling flight around the Castle Square! This twisting rollercoaster challenges you to venture into a dazzling ride! But the dragon only allows tough guys and brave girls to sit on his back!

• This ride features intense and sudden movements. • The entrance and exit have low lighting • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on to the safety bar. • You must be able to brace yourself for changes in direction during the ride. • You must be able to descend steep stairs and walk 25 metres independently or aided by your helper, if necessary. • You must be able to descend a 10 metres high ladder independently or aided by your helper, if necessary • You must be able to remain seated for long periods of time (several hours), if necessary. • In the case of a fire, you must be able to rapidly exit the premises independently or with the aid of your helper.

The Ducks (De Eenden)

Quack quack! Enjoy an amazing ride in Plop’s Garden on the back of the ducks, together with Gnome Blabbermouth and your whole family! A whole lot of fun for the smallest Plop fans!

• This attraction has no safety bar.

The Bucket (De Emmer)

In the middle of Plop’s Garden there is a giant bucket full of holes and leaks! Do you want a refreshing gnome shower? Then this is certainly the place to be on a hot summer’s day! Dry clothes are recommended!

The Chute (De Glijbaan)

Slide down one of the longest chutes in the country from the highest point in Mayaland! Isn’t that great? Do you dare take an exhilarating ride on this super chute!

• This attraction is not accessible via the exit. • You must be able to seat yourself on the chute independently or aided by your helper.

4 • You must be able to climb stairs independently or aided by your helper • You must be able to descend steep stairs and walk 25 metres independently or aided by your helper, if necessary. • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper.

The Big Wave (De Grote Golf)

Take your place on the Viking ship and let yourself be dragged spinning back and forth over the sharp Viking rocks.

• This ride features intense and sudden movements. • You must be able to quickly transfer onto/off the ride independently or aided by your helper. • You must be able to hold on to the safety bar. • You must be able to hold on and remain in a seated position. • You must be able to brace yourself for changes in direction during the ride. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend steep stairs independently or aided by your helper, if necessary. • You must be able to descend a ladder independently or aided by your helper, if necessary • You must be able to remain seated for long periods of time (several hours), if necessary.

The Suspension Bridge (De Hangbrug)

Conquer the swinging suspension bridge that hangs across the pond! But take care not to get wet when the SuperSplash comes storming through! Once you reach the other side you still have to slide through a mysterious tunnel. This really is one for the seasoned sea dogs!

• This attraction is not accessible via the exit. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to climb stairs independently or aided by your helper.

The Frogs (De Kikkers)

Are you ready for an adventurous ride on the back of a real frog?! They croak and jump around! Climb on and enjoy the frog dance. Will you croak along?

The Climbing Tree (De Klimboom)

Climb up one of the tallest trees in Plopsaland like real little insects! Did you manage to overcome all the obstacles and reach the top? Then slide down through the super cool tunnel slide! You’ll have loads of fun climbing, crawling, and sliding!

• You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend steep stairs and walk 25 metres independently or aided by your helper, if necessary.

5 • You must be able to descend a ladder independently or aided by your helper, if necessary. • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper.

The Coffee Cups (De Koffiekopjes)

Climb into a giant coffee cup and let it whirl you around during the graceful dance of the Coffee Cups! The fun spinning dance movements will give both young and old butterflies in their tummies. What fun!

• This ride features intense and sudden movements. • This attraction has no safety bar.

The Rabbits (De Konijntjes)

The rabbits are leaving! Just like real gnomes, join a voyage of discovery on the back of a rabbit, Plop and his friends’ favourite mode of transport! Climb onto their back, hold on tight and hop along!

• This attraction is not accessible via the exit. • This ride features intense and sudden movements. • This attraction has no safety bar. • It is possible to alight during the ride but this is very dangerous and not allowed as the attraction does not stop automatically. • The space available on this attraction is so limited that only small children may be accompanied. • The exit platform is not manned and is located 25 metres from the boarding platform. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to fully control your movements and coordination • You must be able to hold on and remain in a seated position.

The Pirate Ship (Piratenboot)

Ship Ahoy mateys! Together with Pirate Pete look out to sea and face up to fierce hurricanes on his crooked ship. Back and forth, up and down… luckily real pirates don’t get seasick!

The Pirate Playground (De Piratenspeeltuin)

Right next to the Pirate Grill terrace, you will find the excellent Pirate Playground! Small pirates can play here at will while mum and dad enjoy the afterglow of a delicious meal overlooking the bay of pirates!

Plop’s Garden (De Ploptuin)

Leave nothing to your imagination in the big gnome wood and experience the craziest gnome adventures on dozens of fun pieces of apparatus. Did you know that Plop, Lui, Klus & Blabbermouth have already had loads of fun here too?

The Swinging Tree (De Swingboom)

Beetle Kurt loves heavy work! He’s just felled a tree trunk that he now uses to spin around Mayaland. Prepare yourself for a whirling adventure in this Swinging Tree! Are you ready for a good dose of dizzy butterflies?

6 The Tractors (De Tractors)

You can chug around the yard of the Big & Betsy Farm on roaring tractors, just like Farmer John! Lots of farm animals will join you on this educational ride through the field! Ready for the harvest!

Big’s Garden (De Tuin van Big)

This playground was built especially for the very smallest of our visitors. Parents and grandparents can relax on the terrace of the Big & Betsy Farm while their children can play away to their heart’s content under their watchful eyes.

The Falling Leaves (De Valtoren)

Are you a brave little bee searching for some delicious pollen? Then take a seat on one of the leaves and … up you go! Soaring to great heights! Enjoy a quick peep at the view over Mayaland because ... swish, the leaves fall down again! This is bound to make your tummy roll!

The Bat (De Vleermuis)

Gnome Klus will take you along for a cheerful flight under the wings of a bat. He will hold you tightly and let you admire Plop’s Garden from above at a dazzling speed. Hold on tight, little Plop fans!

• This attraction is not accessible via the exit. • This ride features intense and sudden movements. • The space available on this attraction is so limited that only small children may be accompanied. • You are secured at hip height and not at chest height. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on to the safety bar. • You must be able to hold on and remain in a seated position. • You must be able to brace yourself for changes in direction during the ride. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend a ladder or transfer into a hydraulic lift independently or aided by your helper, if necessary. • You must be able to remain seated for long periods of time (several hours), if necessary.

The Flying Bikes (De Vliegende Fietsen)

You cannot miss out on a ride on Granddad Fink’s best invention during your visit to the Mega Mindy Zone! Get in and take off! The harder you pedal, the higher you fly!

The Water Lilies (De Waterlelies)

Fancy floating around on a real water lily? And under a full moon? Mayaland is the only place for that! Take a seat with mum, dad, or your brother or sister in one of our beautiful water lilies and float to and fro! So much fun!

• This ride features intense and sudden movements.> • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper.

7 F.C. De Kampioenen Café

Take a look at the stage set of F.C. De Kampioenen. Visit Fernand’s antique shop or enjoy a beer or two in Pascalleke’s actual café.

The Ball Bath (Het Ballenbad)

Thousands of balls await you in just about the biggest ball bath in the country! Ready for a dive? You can bob up and down for hours in this ball bath!

Plop’s Wood (Het Bos van Plop)

Deep in the forests of Plopsaland you will come across Plop’s wood. Gnome Plop and all his gnome friends will be delighted to take you along on a wonderful boat trip through the real gnome forest! Hundreds of gnomes bustle about there every day. Breathtakingly beautiful!

• The entrance and exit have low lighting • This attraction has no safety bar. • You must be able to transfer onto/off the ride independently or aided by your helper. • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper.

The Spider’s Web (Het Spinnenweb)

Watch out! Thekla is a real tease who is always lurking around. In a little corner of Mayaland he’s built a spider’s web in the woods. Do you dare to climb between the flowers and scramble past the spider’s web to come out on the other side?

• You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend a ladder independently or aided by your helper, if necessary. • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper.

The Traffic Park (Het Verkeerspark)

Get acquainted with traffic rules in a fun way. Choose a car or a truck, and go for a ride at the Traffic Park. Pay attention to the other cars, stop correctly for crossing pedestrians and never ever jump the red light! How good are you at driving?

The Raft (Het Vlot)

Step onto the raft and pull yourself along the rope to the other side! Be careful not to fall into the water! Brrr… exciting!

• This attraction has no safety bar. • It is possible to alight during the ride but this is very dangerous and not allowed as the attraction does not stop automatically.

8 • You must use your own strength to draw the raft along. • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper. • You must be able to transfer onto/off the ride independently or aided by your helper.

Kaatje seeks a duck (Kaatje zoekt eendje)

While floating on the water, the family attraction “Kaatje seeks a duck” tells you all about Kaatje’s search for a little duck. Get in and enjoy the boat trip to a great adventure!

• This attraction has no safety bar. • It is possible to alight during the ride but this is very dangerous and not allowed as the attraction does not stop automatically. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to climb stairs independently or aided by your helper. • You must be able to transfer into another boat independently or aided by your helper, if necessary.

Mega Mindy Jet-Ski (Mega Mindy Jetski)

Mega Mindy needs your help! Help Mega Mindy chase the crooks on the water! Get seated behind the wheel of your own Mega Mindy Jet-Ski and skim over the water! Exciting!

• This ride features intense and sudden movements. • This attraction has no safety bar. • It is possible to alight during the ride but this is very dangerous and not allowed as the attraction does not stop automatically. • The space available on this attraction is so limited that only small children may be accompanied. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to brace your legs enough to abort impacts. • You must be able to fully control your movements and coordination. • You must be able to climb stairs independently or aided by your helper. • You must be able to climb steep stairs and walk 25 metres independently or aided by your helper, if necessary.

Plopsa Express

All aboard! The train is about to leave! Along the way you can enjoy being surrounded by nature and get a unique view of the different attractions! Climb aboard and ride all the way round or get off at one of the stops: Central Station (Village Square), the Castle Square, Kaatje or Wickieland

Roller Skater (Rollerskater)

OiOi! Wizzy & Woppy will take you along on a train of runaway roller skates! Brace yourself and make your way through diabolical bends and steep slopes!

• This ride features intense and sudden movements. • You must be able to transfer onto/off the ride independently or aided by your helper.

9 • You must be able to hold on to the safety bar. • You must be able to hold on and remain in a seated position. • You must be able to brace yourself for changes in direction during the ride. • You must be able to descend steep stairs and walk 25 metres independently or aided by your helper, if necessary. • You must be able to descend a ladder independently or aided by your helper, if necessary. • You must be able to remain seated for long periods of time (several hours), if necessary.

ROX-Flyer

Not scared of heights? Then you should definitely try out this flight to dizzying heights! Float along to a height of almost 70 meters with the spectacular ROX-Flyer and enjoy breath-taking views over the park!

• You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on to the safety bar. • You must be able to hold on and remain in a seated position. • You must be able to fully control your movements and coordination. • You must be able to descend a ladder or transfer into a hydraulic lift independently or aided by your helper, if necessary. • You must be able to remain seated for long periods of time (several hours), if necessary.

Safari

Samson & Gert are going on safari far away in the African woods. Climb in your favourite jeep, follow their adventurous ride and experience exciting and surprising happenings deep into the jungle! Ideal for our youngest visitors!

Bumper Cars (Scooter)

Obviously there have to be mini bumper cars at Samson & Gert’s fun fair! You control these fun carts all by yourself! Hit the gas, steer and bump away together with Samson & Gert!

Stormy Seas (Storm op zee)

Beefy Tina climbs in her little boat without any hesitation and sets sail on the wild waves. Safely set foot ashore again with her!

• This ride features intense and sudden movements.

SuperSplash

Do you dare climb aboard the roughest boat on the Seven Sees? You will disappear in the dark to the highest point of the Pirate Zone. Brace yourselves and scream while you drop some 30 meters towards the water at a speed of 70 km/hour. Followed by a refreshing splash as a reward!

• This ride features intense and sudden movements. • This attraction features certain special effects that may have an impact on the sensory system.

10 • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to hold on to the safety bar. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend steep stairs and walk 25 metres independently or aided by your helper, if necessary. • You must be able to transfer into another boat independently or aided by your helper, if necessary. • You must be able to descend a ladder independently or aided by your helper, if necessary. • You must be able to remain seated for long periods of time (several hours), if necessary. • In the case of a fire, you must be able to rapidly exit the premises independently or aided by your helper.

Viktor’s Race

“Viktor’s race” is a thrilling roller coaster that sends children and Viktor flying through space at high speed. Get in, brace yourselves, hold on and … off you go!

• This ride features intense and sudden movements. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on to the safety bar. • You must be able to hold on and remain in a seated position. • You must be able to brace yourself for changes in direction during the ride. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend steep stairs independently or aided by your helper, if necessary. • You must be able to descend a ladder independently or aided by your helper, if necessary. • You must be able to remain seated for long periods of time (several hours), if necessary.

Pedal Boats (Waterfietsen)

Undertake a journey of discovery in the wake of pirates! Navigate your own boat together with friends and family! Explore Plopsaland’s large lake but beware of pirates on the shore. Ship Ahoy!

Children under the age of 15 must be accompanied by an adult!

• This attraction has no safety bar. • It is possible to alight during the ride but this is very dangerous and not allowed as the attraction does not stop automatically. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to fully control your movements and coordination. • You must be able to transfer into another boat independently or aided by your helper, if necessary.

Wickie The Battle

Join Wickie on a voyage of conquest on board a dragon boat and surprise the other Vikings with a water attack. But watch out, before you know what’s happening, you will also be under attack. The danger seems to have retreated? That’s what you thought but the route is strewn with surprises.

• This attraction has no safety bar.

11 • It is possible to alight during the ride but this is very dangerous and not allowed as the attraction does not stop automatically. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on and remain in a seated position. • You must be able to climb stairs independently or aided by your helper.

Viennese Waltz (Wienerwalz)

Float high into the air with your favourite friends Samson & Gert. This beautiful whirls you around and around! Perfect for drying wet clothes. Let’s whirl around!

• The space available on this attraction is so limited that only small children may be accompanied. • You are secured at hip height and not at chest height. • You must be able to transfer onto/off the ride independently or aided by your helper. • You must be able to hold on to the safety bar. • You must be able to hold on and remain in a seated position. • You must be able to fully control your movements and coordination. • You must be able to climb stairs independently or aided by your helper. • You must be able to descend stairs independently or aided by your helper, if necessary. • You must be able to descend a ladder independently or aided by your helper, if necessary. • You must be able to remain seated for long periods of time (several hours), if necessary.

Willy’s Playground (Willie’s Speeltuin)

Plenty of climbing, scrambling, twisting, and sliding fun for the very youngest in Willy’s fun playground! Maya’s roguish friend invites you to join him in ‘his’ garden for some unforgettable moments full of fun!

12 INFORMATION FOR DISABLED VISITORS AND ACCOMPANYING PERSONS

Before your visit

Looking forward to spending a day at one of our theme parks? Then let us extend to you our very warmest welcome. Plopsa parks have been very carefully designed, taking into account the needs of all of our visitors. This information leaflet has been prepared to ensure that your visit to our parks is as enjoyable as possible and to help you prepare your day as best possible.

Here we give you an overview of the facilities and services we have available for visitors with disabilities as well as our policy regarding access to attractions for persons with disabilities.

Parking

All Plopsa car parks have designated accessible parking spaces available for visitors holding a disabled parking card. Parking fees apply for all visitors.

Tickets

Plopsa offers a concessionary rate for visitors with a disability. These entrance tickets are only available at the welcome desks in Plopsa parks.

As our employees are not qualified to assess a visible or non-visible disability, we ask you to bring with you a valid declaration (*) from an impartial doctor stating that you are not able to visit the park and/or the attractions without aid and that you are not able to stand in queues for rides. This declaration is not required if you are confined to a wheelchair or are visually impaired. Free access will be granted to one helper per wheelchair user or visually impaired visitor. Any extra helpers will be required to pay the regular ticket rate.

Disabled visitors will be given an armband when purchasing their tickets which entitles them to access rides via an alternative entrance. Please ensure you wear your armband at all times and be prepared to show it if requested.

(*) The declaration should be no more than 12 months old.

Assistance Dogs

Assistance dogs are permitted in the park. We do request, however, that they use the official legal service dog vest or harness. As the owner of a service dog, you should also have a permit with you stating that the dog was trained in an official training centre.

13 Wheelchairs

A limited number of wheelchairs are available free of charge at the welcome desks in Plopsa parks. Visitors can make use of a wheelchair for the duration of their visit to the park upon presentation of ID. If you would like to make use of this service, we suggest reserving in advance as the number of wheelchairs available is limited. Reservations at [email protected].

Toilets and First Aid

All toilets in Plopsa parks offer disabled facilities. Additional help can be obtained at the first aid station our parks.

Shops – Restaurants

All shops and restaurants in Plopsa parks offer full disabled access.

Accompanying persons

Accompanying persons must be over the age of 15 and be able to assist their disabled companion if necessary. As our employees are not allowed to help with loading and off-loading from rides, the accompanying helper must be able to do this. Helpers must also be able to fully and correctly communicate information regarding access to rides, safety information, and information regarding evacuation procedures to the disabled person they are accompanying. Disabled visitors must be accompanied on rides by their helper at all times.

Attraction Access

Plopsa wants to make sure that as many attractions as possible are accessible to visitors with disabilities. Unfortunately, for practical and safety reasons, this is not possible in all cases.

Visitors must, at all times, be able to safely sit and hold on during rides. In the unlikely event of evacuation from a ride, certain attractions require a good level of autonomous movement and the ability for self-help. Certain attractions require the full application of spacial and temporal awareness in order to guarantee the corresponding safety level during their operation.

For these reasons, access to all attractions cannot be guaranteed for visitors with physical disabilities, visual impairment or intellectual disabilities. There are no limitations for hearing impaired visitors.

For safety reasons, the maximum number of number of people with disabilities allowed on all rides at any one time is limited.

Disabled groups also require a certificate from an (impartial) doctor. Due to limited capacity, larger groups may not access attractions through the alternative entrance. Please divide your party into smaller groups of 3 to 4 people, including helpers. For questions, please contact us at [email protected].

The following attractions are not accessible to visitors with physical disabilities: • SuperSplash

14 • The Bat (De Vleermuis) • The Rabbits (De Konijntjes) • The Dragon (De Draak) • Anubis The Ride • The Tree Trunks (De Boomstammetjes) • Rollerskater • Kaatje seeks a duck (Kaatje zoekt eendje) • Viktor’s Race • ROX-Flyer • The Chute (De Glijbaan) • The Suspension Bridge (De Hangbrug) • Pedal Boats (Waterfietsen) • The Fire Brigade (De Brandweer) • Vennese Waltz (Wienerwalz) • Mega Mindy Jet-ski • Wickie The Battle • The Raft (Het Vlot) • The Climbing Tree (De Klimboom) • The Spider’s Web (Het Spinnenweb) • The Big Wave (De Grote Golf) • Heidi The Ride

The following attractions are not accessible to visually impaired visitors: • Anubis The Ride • The Tree Trunks (De Boomstammetjes) • The Chute (De Glijbaan) • The Suspension Bridge (De Hangbrug) • Mega Mindy Jet-ski • ROX-Flyer • The Raft (Het Vlot) • The Climbing Tree (De Klimboom) • The Spider’s Web (Het Spinnenweb) • Heidi The Ride

The following attractions are not accessible to visitors with intellectual disabilities: • The Tree Trunks (De Boomstammetjes) • ROX-Flyer • Vennise Waltz (Wienerwalz) • Mega Mindy Jet-ski

Priority Entrance

Most attractions and theatres are accessible via the exit. Visitors with disabilities, their helpers, along with max. two further persons can make use of this possibility. If you are a family with more than 4 members, please make sure you contact the management office in writing in advance of your visit to request use of this service: [email protected].

The following attractions are not accessible via the exit: • The Bat (De Vleermuis)

15 • The Rabbits (De Konijntjes) • Anubis The Ride • The Chute (De Glijbaan)

Legislation

Following certain issues regarding access, and after consultation with the Ministry for Economic Affairs, we now offer a temporary solution to this situation.

As a theme park operator, Plopsa is subject to the requirements of two laws relating to the treatment of visitors with disabilities. These two laws are, however, contradictory. On the one hand there is the law from 10 May 2007 on anti-discrimination. And on the other hand, the law from 10 June 2001 on the operation of amusement rides, stating that the operator of an attraction must carry out a risk analysis to demonstrate that the attraction fulfils the security requirements and that the conclusions must be implemented during operation of the attraction by applying preventive measures to certain target groups where necessary. Based on past situations and experiences with rides that we operate, Plopsa was the first in Belgium to decide to carry out not just an internal risk assessment, but also a further assessment carried out by an external body – the Technical Monitoring Association (Technischen Überwachungsverein TÜV). Based on these assessments, we strongly discourage persons with intellectual, physical and/or visual impairments from using certain attractions (see above).

If a helper together with a visitor suffering from one of the above-mentioned impairments insists on accessing the attraction, we will neither oppose it nor support it, on the basis of the Anti- Discrimination Act.

In these cases, however, we require the presence of one accompanying person per car, necessary for a smooth evacuation in the event thereof. In addition, the respective accompanying person will be required to sign a declaration stating that they have been informed of the fact that Plopsa strongly discourages the use of the ride based on the above-mentioned risk analyses, that they have acknowledged the information regarding access, as well as specific safety information and conduct in the case of an evacuation, and that the disabled person they are accompanying has fully and correctly understood all of this information. The declaration is available at the welcome desk.

Plopsa Theatre

Plopsa Theatre is fully accessible. The route to Plopsa Theatre, the foyer and the theatre itself are all accessible at street level with no steps. The theatre itself has wheelchair spaces. The theatre manager will guide you to your seat.

For shows and performances requiring a separate ticket, specific spaces for wheelchair users will likewise be reserved. For more information on reservations for these shows, go to www.plopsatheater.be

Plopsa Theatre has an induction loop system for visitors who are hard of hearing. The theatre manager will be delighted to provide any additional help.

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Contact Information

If you have any further questions, please do not hesitate to contact us at [email protected]

Safety Icons

Not suitable for expectant Do not leave the attraction No shoes on the ride mothers during operation

No dogs Not suitable for visitors with a Risk of soaking plaster cast

No loose articles No smoking No eating or drinking

Not suitable for visitors with No umbrellas or sticks Not drinking water heart problems

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