Shabnam Rezapour (Curriculum Vitae) January 2015

PERSONAL DETAILS Name: Shabnam Rezapour-Behnagh Address: School of Industrial and Systems Engineering, 202 West Boyd Street, University of Oklahoma, Norman, OK. Tel.: +1-216-744-6744 Email: [email protected].

CAREER OBJECTIVE Being a thought-leader multi-disciplinary professor who not only influences theoretical and applied research significantly, but also has a strong collaboration with industry and by appropriate training of students fosters next generations of successful engineers and professors.

CAREER HISTORY  Intern in Entercoms Inc., Irving, TX, USA. From May 2014 to August 2014.  Research Assistant in School of Industrial and Systems Engineering, University of Oklahoma, Norman, Oklahoma, USA. Since August 2012.  Assistant Professor, Urmia University of Technology (UUT), Urmia, Iran. From 2010 to 2012.  Researcher in Logistic and Supply Chain Management Research Group, Institute of Trade Studies and Researches (ITSR), Iran Ministry of Commerce. From 2006 to 2010.

RESEARCH INTERESTS  Network-based Complex Systems: Reliable Flow Dynamics in Network-based Complex Systems, Structurally Robust/Resilient Network-based Complex Systems.  Supply Chain Management: Competitive Supply Chains Network Design, Robust Supply Chains Network Design, Concurrent Design of Product and its Supply Chain, After-sales Supply Chain, Uncertainty Propagation in Supply Chain, Open Loop and Closed Loop Supply Chains.  Facility Location: Competitive Facility Location, Facility Location in Supply Chain, Locating Emergency Facilities.  Logistics: Reverse Logistics, Distribution Planning, Routing, Emergency Logistics.  Plant Layout Design

EDUCATIONS  Ph.D. Candidate, Complex System Design, School of Industrial and Systems Engineering, University of Oklahoma, Norman. Since August 2012. Dissertation Title: Reliable Flow Dynamics in Stochastic Network-based Complex Systems. Supervisors: Janet K. Allen (School of Industrial and System Engineering), Farrokh Mistree (School of Aerospace and Mechanical Engineering). Dissertation abstract: Uncertainty affects decentralized complex systems (such as supply networks) in two different ways: I) Uncertainty in the strategic level which rarely happens but has a very extensive effect on the topology and structure of the system. II) Uncertainty in the operational level including frequently happening small variations affecting the flow dynamism and operational performance of the system. In my second PhD in the school of Industrial and System Engineering at the University of Oklahoma, I concentrate in the managing uncertainty for having “Reliable Flow Dynamics in Network-based Complex Systems” and its application in concurrent flow planning of stochastic forward and after-sales supply networks. In this dissertation I consider a network with several stochastic echelons. Unprocessed flows start from origin nodes in the first echelon with stochastic supply quantities and pass through the nodes in the intermediate echelons. In this movement from upstream to downstream the flows are processed and assembled to finalized flow in the nodes of the intermediate echelons. But the performances of these nodes are not perfect which leads to qualified flow depreciation. So the total qualified flows can be supplied to the destination nodes 1

with stochastic demands in the last echelon are stochastic. By assuming perfect performance for the nodes, this qualified flow depreciation is usually ignored in the literature. But there is not any perfect production system in the practical world and they always include stochastic percentage of nonconforming outputs. So considering imperfect performance for the nodes is the first contribution of this work. I noticed that in the networks with multiple uncertain echelons we usually encounter with “uncertainty propagation” in the movement of flow throughout the network which amplifies its depreciation. Introducing, quantifying and considering it in determining the reliability of the whole system are the second contribution of this work. I show that the global reliability of the whole system against uncertainties is a function of local reliabilities of its components (network’s facilities). Thus determining the best global reliability for the whole system is not enough because different local reliability combinations can lead to the same global reliability. So we need to determine which combination of local reliabilities support system’s global reliability in the best and least costly way. At the rest I apply this model to formulate flow dynamism in the forward and after-sales supply networks. After-sales service is an unavoidable competition factor in today’s markets of durable products. Not only do the companies of such markets have forward supply networks dealing with producing and supplying the original products to the pre markets, but also have after-sales supply networks providing the required spare parts to fulfill the after-sales markets’ demands to repair the products returned by the customers inside the warranty period. Dealing with these two highly convoluted supply networks makes flow planning much more challenging in these companies. This problem is handled in the literature by separate planning of these two networks which simplifies the problem but also bereaves us form the high synergy that can be achieved by their concurrent planning. This gap was also found out appropriately by the industrial managers as “lack of holistic perspective and system integration”. Going along with this need of industries, I fill this gap of the literature by considering the problem of concurrent planning flow dynamism in the forward and after-sales supply networks (fourth contribution). Also there are lots of uncertainty resources in this problem such as uncertainty in; I) the product demand in the pre markets (pre markets’ demand side uncertainties); II) return rate of defective products in the after-sales markets (after-sales markets’ demand side uncertainties) and III) qualified output rate of production facilities in the first and intermediate facilities (uncertainty in the supply quantities and performances of origin and intermediate nodes respectively). In such complex networks with multiple uncertain echelons, not only do I need to consider the local effects of these uncertainties on the performance of their corresponding entities, but also have to investigate their accumulative and global effect on the performance of the whole system by following the propagation of uncertainties throughout the networks. I introduce and quantify the concept of “uncertainty Propagation” in supply networks and use it to improve global reliability (service level) estimation in the whole system.

 Ph.D., Supply Chain Management, Amirkabir University of Technology, Tehran, Iran. From September 2006 to September 2010. Dissertation Title: Supply Chain Network Design in Competitive Environment. Supervisor: Reza Zanjirani Farahani. Dissertation abstract: Designing and redesigning appropriate network topologies for supply chains/networks are very important topics in the supply chain management. However this topic has a rich literature, most of the works have been done in this field assume predetermined potential demand for supply chains/networks which is only correct in monopoly markets and this assumption restricts their application and the efficiency of their outputs in the practical world problems. Because most of today’s markets are highly competitive. In my first PhD dissertation I fill this gap of the literature. The title of my dissertation is “Competitive supply chain network design”. Supply chain network design (SCND) determines the topology of a chain/network which affects its future performance and competition capability. In SCND we determine a variety of decisions such as determining number, capacity and location of facilities in a supply chain/networks echelons and some tactical decisions (such as transportation and inventory plans) as well as operational decisions (such as fulfilling customers demand). These decisions are made in a way to maximize its profitability. Capturable income of a chain/network depends on its competition capability affected by its topology. So modeling the competition of the chain/network in the markets with the existing and future rivals is mandatory for income and profit prediction in SCND stage. In this dissertation, I provide a comprehensive review of SCND literature and highlight the effects of competitive environment on SCND’s decisions. I review, classify, and introduce the major features of the proposed models in both SCND and competition literature. I consider various markets with different strategic and operational competitive factors such as retail price, service level, distance, quality of facilities and develop a basic model for competitive SCDN in each case. I propose a set of bi-level models with network design mathematical model in the outer levels and Nash equilibrium or Stakelberg game equations in the inner level to model competition. In the cases with operational competitive factors such as price and service level Nash Equilibrium is used in the inner level and in the cases with strategic competitive factors such as distance and quality of facilities Stakelberg game is used in the inner level.

 M.Sc., Industrial Engineering, Industrial Engineering Department, Amirkabir University of Technology, Tehran, Iran. From September 2004 to September 2006. Thesis Title: A Machine-To-Loop Assignment and Layout Design Methodology for Tandem AGV Systems with Single-Load Vehicles. Supervisor: Reza Zanjirani Farahani. Thesis abstract: In this thesis, I propose a method for design of tandem automated guided vehicle (AGV) systems with single-load vehicles. I consider the concurrent design of machines layout and AGV guide paths for a tandem system. My goal is to devise a method that can achieve the following objectives: (1) maximize the workload balance between loops; (2) minimize the inter-loop flow; and (3) minimize the total flow distance. My method solves the problem in four stages, considering the machines layout and the tandem paths at the same time. It assigns machines to loops, determines the layout of each loop, arranges loops on the floor, and finally designs a transportation center to link the loops. I compare the performance of our method with a sequential design method that first determines the layout and then assigns the machines to loops. I solve a number of randomly generated problems for both methods. Results indicate that the proposed algorithm performs faster and achieves lower values of inter-loop flows and inter-loop flow distances.

 B.Sc., Industrial Engineering, Industrial Engineering Department, Amirkabir University of Technology, Tehran, Iran. From September 2000 to September 2004.

TEACHING EXPERIENCE

Graduate Level Queuing Systems, E-supply Chain Management and Design of Experiment in Industrial Engineering Department, Urmia University of Technology (UUT), Urmia, Iran. From September 2008 to September 2012. System Optimization in School of Industrial and System Engineering, University of Oklahoma (OU), Norman, USA. Fall 2014.

Undergraduate Level Probability Theory, Statistics, Inventory Management, and Quality Control in Industrial Engineering Department, Urmia University of Technology (UUT), Urmia, Iran. From September 2008 to September 2012. Deterministic Systems Model in School of Industrial and System Engineering, University of Oklahoma (OU), Norman, USA. Fall 2014.

COURSES TAKEN AS A GRADUATE STUDENT Advanced Statistics, Graph Theory, Advanced Linear Programming, Supply Chain Management, Advanced Engineering Economics, Design of Industrial Systems, Queuing Systems, Simulations Languages, Expert Systems and Artificial Intelligence, Fuzzy Theory, Neural Networks, Dynamic Systems, Multi-Criteria Decision Making, Advanced Production Systems, System Engineering.

EXTERNAL COURSES TAKEN AS A GRADUATE STUDENT CX102: Computer Programming and Complex Systems. New England Complex System Institutes, Cambridge, MA, January 12-17, 2014. CX202: Complex Systems Modeling and Network. New England Complex System Institutes, Cambridge, MA, January 12-17, 2014.

PUBLICATIONS BOOKS B1. Farahani RZ, Rezapour S, Kardar L. (Eds.), Logistics Systems: Concepts, Models and Applications, Elsevier, London, U.K., 2011, 486 pages, ISBN 9780123852021. B2. Farahani RZ, Rezapour S, Kardar L. (Eds.), Supply Chain Sustainability and Raw Material Management: Concepts and Processes, IGI Global, Hershey, USA, 2011, 367 pages, ISBN 9781613505045.

BOOK CHAPTERS BC1. Farahani RZ, Rezapour S, Kardar L. Overview. In Supply Chain Sustainability and Raw Material Management: Concepts and Processes, Farahani RZ, Rezapour S, Kardar L. (Eds.), IGI Global, Hershey, USA, 2011, ISBN 9780123852021. pp. 3-10. BC2. Rezapour S. Competition in Supply Chain. In Supply Chain Sustainability and Raw Material Management: Concepts and Processes, Farahani RZ, Rezapour S, Kardar L. (Eds.), IGI Global, Hershey, USA, 2011, ISBN 9780123852021. pp. 215-232. BC3. Heidari N, Rezapour S. Strategic Issues of Supply Chain Design and Management. In Supply Chain Sustainability and Raw Material Management: Concepts and Processes, Farahani RZ, Rezapour S, Kardar L. (Eds.), IGI Global, Hershey, USA, 2011, ISBN 9780123852021. pp. 19-34. BC4. Rezapour S, Moghaddam MS, Dehkordi MA., Logistics and Supply Chain Management Information Systems. In Supply Chain and Logistics in National, International and Governmental Environments, Farahani RZ, Asgari N, Davarzani H (Eds.), Contributions to Management Science. Springer, Verlag, Berlin, Heidelberg, Germany, 2009, ISBN 978-3-7908-2156-7. pp. 279-298. BC5. Davarzani H, Rezapour S. Supply Chain Network Design. In Supply Chain and Logistics in National, International and Governmental Environments, Farahani RZ, Asgari N, Davarzani H (Eds.), Contributions to Management Science. Springer, Verlag, Berlin, Heidelberg, Germany, 2009, ISBN 978-3-7908-2156-7. pp. 105-128.

JOURNAL PAPERS JP1. Fazel Zarandi MH, Rezapour S (2009). A Fuzzy Signal Controller for Isolated Intersections. Uncertain Systems; 3(3); 174-182. JP2. Torfi F, Farahani RZ, Rezapour S (2010). Fuzzy AHP to Determine the Relative Weights of Evaluation Criteria and Fuzzy TOPSIS to Rank the Alternatives. Applied Soft Computing; 10(2); 520- 528. JP3. Rezapour S, Farahani RZ (2010). Strategic Design of Competing Centralized Supply Chain Networks for Markets with Deterministic Demands. Advances in Engineering Software; 41(5); 810- 822. JP4. Rezapour S, Farahani RZ, Drezner T (2011). Strategic Design of Competing Supply Chain Networks for Inelastic Demand. Journal of the OR Society; 62(10); 1784-1795. JP5. Rezapour S, Farahani RZ, Ghodsipour SH, Abdollahzadeh S (2011). Strategic Design of Competing Supply Chain Networks with Foresight. Advances in Engineering Software; 42; 130-141. JP6. Rezapour S, Farahani RZ, Miandiabchi E (2011). A Machine to Loop Assignment and Layout Design Methodology for Tandem AGV Systems with Single Load Vehicles. International Journal of Production Research; 49(12); 3605-3633. JP7. Saraee M, Moosavi V, Rezapour S (2011). Application of Self Organizing Map to Model a machining System. Journal of Manufacturing Technology Management; 22(6); 818-830.

JP8. Azarmehr MA, Rezapour S, Tavakkoli-Moghaddam R (2012). Sourcing and Pricing Strategies for Two Retailers in a Decentralized Supply Chain System under Supply Disruption. Management Science Letters; 2; 43-54. JP9. Abginechi S, Farahani RZ, Rezapour S (2013). A Mathematical Model for Order Splitting in a Multiple Supplier Single-Item Inventory System. Journal of Manufacturing Systems; 32(1); 55-67. JP10. Baghalian A, Rezapour S, Farahani RZ (2013). Robust Supply Chain Network Design with Service Level against Disruptions and Demand Uncertainties: A Real-Life Case. European Journal of Operational research; 227; 199-215. JP11. Farahani RZ, Rezapour S, Drezner T, Fallah S (2014). Competitive Supply Chain Network Design: An Overview of Classifications, Models and Applications. Omega: International Journal of Management Science; 45; 92-118. JP12. Rezapour S, Farahani RZ (2014). Supply Chain Network Design under Oligopolistic Price and Service Level Competition with Foresight. Computers and Industrial Engineering; 72; 129-142. JP13. Rezapour S, Farahani RZ, Zhang D, Mohammddust F (2014). Strategic Design of Competing Supply Chain Network for Markets with Deterministic Demands. IMA Journal of Management Mathematics; 1-33. JP14. Rezapour S, Farahani RZ, Dullaert W, Borger BD (2014). Designing a New Supply Chain for Competition against an Existing Supply Chain. Transportation Research Part E; 67; 124–140. JP15. Farahani RZ, Rezapour S, Drezner T, Moharerhaye Esfahani A, Amiri-Aref M (2014). Locating and Capacity Planning for Retailers of a New Supply Chain to Compete on the Plane. Journal of the OR Society; in press. JP16. Rezapour S, Allen JK, Mistree F (2014). Uncertainty Propagation in a Supply Chain or Supply Network. Transportation Research Part E; in press.

CONFERENCE PAPERS CP1. Rezapour S, Allen JK, Trafalis TB, Mistree F. (2013). Robust Supply Chain Network Design by Considering Demand-side Uncertainty and Supply-side Disruption. ASME International Design Engineering Technical Conferences, Portland, Oregon, USA. Paper Number DETC2013-13188. CP2. Rezapour S, Allen JK, Mistree F. (2014). Uncertainty Propagation in a Supply Chain / Network with Uncertain Facility Performances. ASME International Design Engineering Technical Conferences, Buffalo, New York, USA. Paper Number DETC2014-34255. CP3. Khosrojerdi A, Rezapour S, Allen JK, Mistree F. (2014). Five Steps for Crafting a Doctoral Research Proposal in Engineering Design. ASME International Design Engineering Technical Conferences, Buffalo, New York, USA. Paper Number DETC2014-34129.

CONFERENCE ABSTRACTS CA1. Saraee M, Moosavi V, Rezapour S (2009). Application of Self Organizing Map to Model a Machining System. 4th European Conference on Intelligent Management Systems in Operations. Manchester City, U.K. CA2. Rezapour S, Farahani RZ (2009). Supply Chain Network Design with Foresight. 23th European Conference of Operational Research, Bonn, Germany. CA3. Rezapour S, Farahani RZ (2010). Supply Chain Network Design under Oligopolistic Competition with Foresight. 24th European Conference of Operational Research, Lisbon, Portugal. CA4. Rajablo G, Rezapour S, Soleimanpour M (2012). Designing a Robust Supply Chain for Competition Against Existing Competitors in Retailer Level. 25th European Conference of Operational Research, Vilnius, Lithuania. 5

CA5. Mohammaddust F, Rezapour S (2012). Robust Supply Chain Network Design with Several Mitigation Strategies against Disruptions and Demand Uncertainties. 25th European Conference of Operational Research, Vilnius, Lithuania. CA6. Khosrojerdi A, Rezapour S, Allen JK, Mistree F (2013). Designing a System of Plug-in Hybrid Electronic Vehicle Charging Stations. INFORMS Annual Meeting, Minneapolis, USA. CA7. Rezapour S, Allen JK, Mistree F (2014). Concurrent Planning of Forward and After-sale Supply Chains against Demand and Supply side Uncertain. INFORMS Annual Meeting, San Francisco, USA.

SUPERVISION OF STUDENTS Masters’ Thesis (5), B.Sc. Thesis (2) - All in Industrial Engineering Department, Urmia University of Technology, Urmia, Iran. Titles of Master Theses:  Faeghe Mohammaddust (2012), Robust Supply Chain Network Design with Several Mitigation Strategies against Disruptions and Demand Uncertainties.  Ghasem Rajabloo (2012), Designing a Robust Supply Chain for Competition against Existing Competitors in Retailer Level.  Iman Maleki (2012), Locating Fire Stations in Urban regions: A Real-Life Case.  Atefeh Baghalian (2011), Robust Supply Chain Network Design with Service Level against Disruptions and Demand Uncertainties: A real-life case.  Mohammadamin Azarmehr (2011), Sourcing and Pricing Strategies for Two Retailers in a Decentralized Supply Chain System under Supply Disruption.

ADMINISTRATIVE RESPONSIBILITIES Department Chief: Department of Industrial Engineering, Urmia University of Technology, Urmia, Iran. From April 2011 to September 2012.

PROFESSIONAL EXPERIENCE  Project Title: Logistics Management System Design in Disaster. Place: Institute for Trade Studies and Research (ITSR), Ministry of Commerce. Duration: From 2007 to February 2009. Position: Researcher.

 Project Title: Optimizing Wheat Transportation and Warehousing System. Place: Institute for Trade Studies and Research (ITSR), Ministry of Commerce. Duration: From September 2008 to March 2009. Position: Researcher.

 Project Title: Optimizing Flour Transportation System in Tehran. Place: Institute for Trade Studies and Research (ITSR), Ministry of Commerce. Duration: From May 2009 to March 2010. Position: Project Manager.

 Project Title: Analysis of Freight Transit Costs in Iran in Comparison with Adjacent Countries. Place: Institute for Trade Studies and Research (ITSR), Ministry of Commerce. Duration: From October 2009 to May 2010. Position: Researcher.

 Project Title: Privatization in Agriculture and Food Supply Chain (Rice). Place: Institute for Trade Studies and Research (ITSR), Ministry of Commerce. Duration: From May 2010 to March 2011. Position: Project Manager.

 Project Title: Analyzing Warranty Data to Early Discover of Production Deterioration. Place: Entercoms Inc., Dallas, USA. Duration: From May 2014 to August 2014. Position: Summer Internship.

COMPUTER LANGUAGES PYTHON, MATLAB (Expert), CPLEX (Expert), LINGO (Expert), LINDO (Expert), GAMS (Expert), Turbo PASCAL (Intermediate), GUROBI (Expert).

REFEREE FOR THE FOLLOWING JOURNALS  European Journal of Operational Research.  International Journal of Production Research, Taylor & Frances.  Advances in Engineering Software, Science Direct.  Journal of Mechanical Design, ASME.

REFERENCES Professor Farrokh Mistree School of Aerospace and Mechanical Engineering, Office: FH 212 202 West Boyd Street, University of Oklahoma, Norman, OK, USA. Email: [email protected] Phone: (405) 306-7309

Professor Janet K. Allen School of Industrial and System Engineering, Office: CEC 116 202 West Boyd Street, University of Oklahoma, Norman, OK, USA. Email: [email protected] Phone: (405) 550-3969

Dr. Reza Zanjirani Farahani Department of Management, Room KHBS-215 Kingston Business School Kingston University London Kingston Hill, Kingston Upon Thames, Surrey KT2 7LB, UK Email: [email protected]; [email protected] Phone: +44 (0)20 8417 5098 Fax: +44 (0)20 8417 7026

Professor Tammy Drezner Department of Information Systems and Decision Sciences, Office: SGMH 4159 Mihaylo College of Business and Economics, California State University Fullerton. Email: [email protected] Phone: (657) 278 8318

Professor W.E.H Dullaert Vrije Universiteit Amsterdam, University of Antwerp, ITMMA, Antwerp Maritime Academy, Netherland. Email: [email protected] Phone: (+31) 20 59 83627