CONSUMER GRIEVANCE REDRESSAL FORUM NORTHERN REGION, KOZHIKODE. (Formed under section 42(5) of Electricity Act 2003.) Vydyuthibhavan, Gandhi Road, Kozhikode -673011 Telephone Number -0495 2367820 [email protected]

PRESENT

MEENA .S : CHAIRPERSON

E.R. SREELATHA SELVAM : MEMBER

K. K. KUNHIKRISHNAN : MEMBER

OP NO.118/2016-17

PETITIONER :

1. PTA President/Head Master, Govt.High Scool Kumaranellur, District -679 552.

RESPONDENTS :

1. The Assistant Executive Engineer, Electrical Sub Division, KSEB Ltd, , .

2. The Assistant Engineer, Electrical Section, KSEB Ltd., Padinjaragadi Palakkad District.

ORDER

Case of the Petitioner:-

The issue is related to the additional bill for Rs. 19,454/- raised by Eelctrical Section, Padinharangadi for the period from 06/04/2015 to 05/08/2016. The petiitoner is the PTA President of Govt. High School, Kumaranellur. The Con No. of the service connection to the IT lab is 1165402010264.

It is contended that the IT Lab was dormant during April and May of 2015. But the licensee computed the short assessment bill from the beginning of 04/2015. The school could not properly utilize the IT Lab during the period 2015-2016 due to the inadequate supply of computer systems. Several representations were submitted by the school to the District Panchayath Authority regarding the above scarcity.

Further, the responsibility of changing the meter is vested with the licensee and no regular energy bills were defaulted when the bill payment history for the past 16 months of alleged meter faulty period is brought for analysis.

Majority of the students of the school are coming from poor families and belongs to the economicaly weaker sections of the society and the PTA fund is always inadequate and meagre. The short assessment raised by the licensee for such a huge sum is in a situation while the school is struggling to clear even the regular energy bills and it is too exhorbitant to shoulder.

The petitioner prays the Forum to quash the short assessment bill issued by the licensee as it is not inorder.

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Version by the Respondent:

The licensee issued a short assessment bill of Rs. 19,454/- based on the assumption that the meter was faulty from 04/2015 – 07/2016. The above bills were computed taking 255 units/month as average based on previous consumption.

The licensee inspected the premises of the petitioner and analysed the consumption of the IT Lab and found that most of the computers in their lab were found to be defective and usage was less than 10 nos. for the last 1 year. The averments made by the petitioner are found to be true and therefore accepted. The licensee replaced the three phase meter of the consumer on 05/08/2016 and computed the average based on consumption of three billing cycles upto 02/11/2016. The disputed bill was revised to Rs.1,071/- for the actual meter faulty period and the consumer remitted the amount on 04/11/2016. Later, the consumer expressed his willingness to withdraw the complaint lodged before the Hon’ble Forum. The licensee prays to close the issue as the case is redressed.

Discussion, analysis and findings:-

Hearing of the case was convened on 15/11/2016.

Having considered all the documents submitted and the deliberations during the hearing, the forum has come to the following conclusions leading to the decision;-

The petitioner vide his letter dated 08/11/2016 submitted the forum that the complaint is redresed by the licensee by revising the short

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assessment bill of Rs.19,454/-to Rs.1,071/-and requested the Forum to treat the petition as withdrawn.

The Forum concludes that the statement of the petitioner is in line with the version filed by the respondent and requires no further intervention. The case is declared as closed.

Order:-

The petition is declared as closed.

Dated this the 28th day of December, 2016.

Sd/- Sd/- Sd/- E.R. Sreelatha Selvam K. K.Kunhikrishnan Meena.S Member II Member III Chairperson.

Endt.on CGRF-NR/OP 118/2016-17/838/ 31-12-2016

To The PTA President Govt.High Scool Kumaranellur , Palakkad District -679552.

Copy to: 1. Deputy Chief Engineer, Electrical Circle, Palakkad

2. The Assistant Executive Engineer, Electrical Sub Division, KSEB Ltd, Thrithala, Palakkad District.

3. The Assistant Engineer, Electrical Section, KSEB Ltd., Padinjaragadi ,Palakkad District.

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