Reopening Report to Board
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General Safety Precautions ........................................................................................................................... 4 Accounting Division Finance & Administrative Services Department .......................................................... 5 Animal Care and Adoption Division (ACAD) Environmental Protection & Growth Management Department ................................................................. 6 Aviation Department .................................................................................................................................... 8 Broward Addiction Recovery Center (BARC) – Admissions Human Services Department ........................... 9 Broward Addiction Recovery Center (BARC) – Detoxification Services Human Services Department....... 10 Broward Addiction Recovery Center (BARC) – Outpatient Services Human Services Department ........... 11 Broward Addiction Recovery Center (BARC) – Residential Services Human Services Department ........... 12 Broward County Transit (BCT) Transportation Department ....................................................................... 14 Building Code Services Environmental Protection & Growth Management Department ......................... 15 Code Enforcement Planning & Development Management Division Environmental Protection & Growth Management Department ............................................................... 17 Community Partnerships Division Human Services Department ............................................................... 18 Convention & Visitors Bureau, Greater Fort Lauderdale (GFLCVB) ............................................................ 19 Crisis Intervention & Support Division Nancy J. Cotterman Center (NJCC) – Child Protection Team (CPT) Human Services Department ............. 20 Crisis Intervention & Support Division – Nancy J. Cotterman Center (NJCC) – Crisis and Counseling Human Services Department ..................... 22 Crisis Intervention & Support Division – Nancy J. Cotterman (NJCC) Medical Human Services Department ......................................................... 24 Crisis Intervention & Support Division – Justice Services Human Services Department ............................ 26 Cultural Division .......................................................................................................................................... 28 Elderly & Veterans Services Division (EVS) Human Services Department .................................................. 29 Environmental & Consumer Protection Division Environmental Protection & Growth Management Department ............................................................... 31 Environmental Engineering & Permitting Division Environmental Protection & Growth Management Department ............................................................... 33 Family Success Administration Division Human Services Department....................................................... 34 Housing Finance & Community Redevelopment Environmental Protection & Growth Management Department ............................................................... 35 Human Resources Finance & Administrative Services Department ........................................................... 36 Libraries Division ......................................................................................................................................... 38 Parks Division .............................................................................................................................................. 41 Planning and Development Management Environmental Protection & Growth Management Department ............................................................... 44 Port Everglades Department....................................................................................................................... 46 Public Communications, Office of ............................................................................................................... 47 Purchasing Finance & Administrative Services Department ...................................................................... 48 Records, Taxes & Treasury (RTT) Division Finance & Administrative Services Department ...................... 49 Risk Management Division Finance & Administrative Services Department ............................................. 51 Solid Waste and Recycling Services Broward County Landfill Public Works Department .......................... 52 Solid Waste and Recycling Services Bulk Waste/ Household Hazardous Waste Public Works Department ........................................................................... 53 Value Adjustment Board Finance & Administrative Services Department ................................................ 55 Water Services Public Works Department .................................................................................................. 57 Zoning Planning and Development Management Division Environmental Protection & Growth Management Department ............................................................... 58 General Safety Precautions Precautions taken for the safety of all members of the public conducting business with Broward County Government and the County staff that serves them include the following: • Required facial coverings by members of the public while in County facilities • Required facial coverings and other personal protective equipment (such as gloves and face shields, where appropriate) for employees and staff serving members of the public in County facilities • Hand sanitizer and/or disinfectant wipes in public areas • Signage and floor markings to mark 6-foot social distancing in public areas • Protective plexiglass shields at public counters and reception areas • Daily or more frequent deep cleaning of County facilities • Increased cleaning of restrooms, elevators and other high-touch areas (e.g. door handles, water fountains, etc.) in County facilities • Reconfiguration of lobbies, public meeting rooms and spaces to accommodate social distancing • Flex appointments for customers in some locations • Curbside service where available (e.g. libraries) • Continued online options for delivery of public services • Air filtration and purification systems in certain facilities (e.g. Port Everglades, Medical Examiner) and on Broward County fixed-route buses and Paratransit vehicles; planned improved ventilation systems in others • Remote participation opportunities for public speakers for public meetings • Reduced public hours in some facilities to allow time for staff cleaning and sanitizing before opening and after closing • Public education and awareness messaging, including print and digital signage, public service announcements and social media announcements Accounting Division Finance & Administrative Services Department SERVICES • Accounts Payable • Payroll, Retirement and Deferred Compensation Processing • Financial Reporting including Grants • Accounting Administration • Asset Inventory • Holding Performance Bonds METHODS OF SERVICE DELIVERY AVAILABLE • Online • Mail HOURS OF SERVICE DELIVERY • Monday through Friday, 8:30AM-5PM PUBLIC PROTECTIVE MEASURES SPECIFIC TO THESE SERVICES In addition to the General Precautions listed at the front of this Back to Business Plan, here are additional public protective measures related to the Accounting services described above: • Accounts Payable may deliver check pick-up in person, and receives mail from an enclosed vestibule with pass-through opening. • Accounting Administration receives mail from behind a clear plastic partition. CONTACT FOR QUESTIONS FROM THE PUBLIC Website: Broward.org/Accounting eMail: [email protected] Phone: 954-357-7140 Animal Care and Adoption Division (ACAD) Environmental Protection & Growth Management Department SERVICES • Adopt or foster a pet • Pet surrenders • Lost-stray pet intake • Foster pet care • Rabies tag registration • Trap/Spay/Neuter Return (TNR), Return to Field programs for feral/community cats – maintained at current throughput levels until a date to be determined, as resources and budget permit • Spay and Neuter Incentive Program (SNIP) for owned dogs and cats) – maintained at current throughput levels until a date to be determined, as resources and budget permit • Animal care calls for assistance • Wellness Clinic Services Not Opening/Delayed Opening: • The Wellness Clinic is still preparing for opening and will not be part of the initial reopening. Additional Services: • Virtual adoption services will continue for the time being. METHODS OF SERVICE DELIVERY AVAILABLE • In-Person (lost/stray pet intake and pet adoptions, and ad hoc walk-in rabies tag registration customers) • Online or In-Person by Appointment Only (foster, rescue, pet surrender, rabies tab registration, TNR, RTF and SNIP) • Field (animal calls for assistance) HOURS OF SERVICE DELIVERY • Tuesday through Sunday, 11AM – 6PM; Closed Monday • Customer Service Assistance closed from 1:30-2:30PM (but kennel assistance available) PUBLIC PROTECTIVE MEASURES SPECIFIC TO THESE SERVICES In addition to the General Precautions listed at the front of this Back to Business Plan, here are additional public protective measures related to the Animal Care services described above: • Customer capacity for the entire facility will be up to 20 people at one time (18 in the Main Lobby and 2 in the Admitting Lobby); once capacity is reached, customers may remain outside in a socially distanced line, or in their