Booz Allen Hamilton

Annual Report 2008

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In keeping with Booz Allen’s commitment to sustainability, the firm has reduced the number of paper copies of the 2008 Annual Report and printed those copies on FSC-certified paper using soy ink and wind energy. A n

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Our Strategic Strengths

With a management and technology consulting heritage dating back to its founding in 1914, Booz Allen Hamilton has built its reputation by being a trusted partner to clients and helping them address their challenges in ways that will endure for years to come. To achieve the firm’s vision and mission, and to help prepare its clients for what’s next, Booz Allen continually builds on the strategic strengths that distinguish it: • A Culture of Collaboration We harness the collective power of diverse people and points of view, and of our unparalleled breadth and depth of domain knowledge and functional expertise, to provide the right skills, at the right time, in the right combination. • Top-Notch People We offer clients the capabilities and dedication of high-caliber consultants—individuals who hold client service as their highest calling, who are experts and leaders in their fields, and who pursue lifelong personal and professional development. • A Consulting Approach We address our clients’ challenges with a multidimensional, objective understanding of issues, set in the context of emerging dynamics and technology, to help clients succeed. • A Passion for Making a Difference We are committed to creating a legacy of positive impact—delivering practical, effective, and enduring benefits of significant value—for our clients, for the communities where we live and work, and for our nation. • Core Values We conduct business with uncompromising integrity, adhering to the highest ethical standards as individuals and as an institution, guided by our 10 core values: client service, diversity, 8283 Greensboro Drive • McLean, Virginia 22102 • www.boozallen.com excellence, entrepreneurship, teamwork, professionalism, fairness, integrity, respect, and trust. Annual Report 2008

Succeed

Our Vision Booz Allen Hamilton is committed to being the absolute best management and technology consulting firm, as measured by our clients’ success, the excellence of our people, and our spirit of partnership. Our Mission Booz Allen Hamilton partners with clients to solve their most important and complex problems, making their mission our mission, and delivering results that endure.

Our Growing Institution Over the past decade, Booz Allen Hamilton has achieved a compound annual growth rate of 18%.

Total revenue for fiscal years ending March 31; $ in millions. Excludes spun-off commercial business. $3,680

$3,147 $2,846

$2,491

$1,970

$1,616 $1,360 $1,169 $1,039 $856 $682

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

2 Booz Allen Hamilton Ready forWhat’sNext Chairman &ChiefExecutiveOfficer Chairman etrfo ap .Shrader A LetterfromRalphW. lems of the 21st century—securing our lems ofthe21stcentury—securing ing clientssolvethemostpressing prob- Booz Allenanditsmanagement team. prospects of their beliefinthelong-term andunder strength toourfirm billion investment thatprovides added madea$2.54 global privateequityfirm, theleading Group, $2 billion.TheCarlyle have inexcessof abacklogof sold work percent, ourrevenue isup18 In 2008alone, Business) hasenjoyed double-digitgrowth. known astheWorldwide Technology Booz Allen’s go of strength.For morethanadecade, global commercialmanagementconsulting focuseson Booz&Company, partner, Ourlegacy cial andnonprofitsectors. technolog areas suchascyber in technicalservices also providing expert Booz Allenisfrontandcenter inhelp- This changecomesfromaposition rftblt ssrn,andwe profitability isstrong, ,andresilienceforthecommer- y, n ntttoa let,while and institutionalclients, consulting toUSgo ened itsfocusonfull-service Booz AllenHamiltonhassharp- two independentcompanies. into arated our94-year-oldfirm in my here. 34years changes we have beenthrough the mostexcitinganddramatic someof undertook our ownfirm turbulent times.Andin2008, andna seize opportunities helped thousandsofclients business ofchange.We’ve Booz AllenHamiltonisinthe ver nJl 1 08 we sep- 2008, On July31, nment business(also euiy information security, scores vernment vigate . clients. W and thatbringsignificantvaluetoour results thatarepracticalandeffective, BoozAllendelivers under greatstrain, and Fairfax CountyChamberofCommerce, the Council, the ProfessionalServices global healthcareinitiatives to local por commitment tothecommunity. We sup- Y Booz Allenwas namedContractorofthe recognition ofitsimpactandstature, to work forb to work we were namedabestcompany in 2008, Again signature formorethan90years. sion andintegritythathasbeenthefir Theythepas- their work bringto heart. technical andmanagementdisciplines. that stays abreastofthelatestthinkingin highly educatedandqualifiedworkforce cant timeandresourcestodevelop a professionals. BoozAlleninvests signifi- andadeepbench oftalented experts ties, Leader Megacommunities recent booksby BoozAllenauthors, andtwo press andatmajorconferences, arehavingcare reform broadreachinthe security topics suchascloudcomputing, tecting theenvironment. Ourideason andpro- providing vitalcitizenservices, combating globalterrorism, homeland, BusinessWeek ear in the government services sectorby ear inthegovernmentservices ueoscaial ass from t numerouscharitablecauses, At atimewhentheglobaleconomy is Booz Allen’s peopleare its brainsand The fir Washington Technology giving themaccesstorecognized s nandwrae andhealth- unmannedwarfare, , have receivedcriticalacclaim.In , e enhanceourclients’capabili- m’s valuesareevident inits y andmany others. , Fortune and , Wargaming for W orking Mother magazine. cyber- m’s ,

Contents

performing arts groups. This year we 4 Helping Clients Meet Their Mission established a major sponsorship with the A review of some of the most interesting, USO and launched a program in 12 cities high-impact assignments from the past year. called FIRST Robotics, which supports science and technology education. In 27 22 Thought Leadership locations across the country, we fixed homes for the poor and elderly through The powerful concepts and methodologies Rebuilding Together, and we sponsored that enrich the value we provide clients. 48 Relay for Life teams, raising more than $100,000 for the American Cancer 28 People of Booz Allen Hamilton Society. We also sponsored the second Stories of a few of our colleagues Nonprofit Conference on Fundraising who make a difference in their workplace Development in Fairfax, Virginia. The event and in the world. drew 300 attendees from 180 nonprofit organizations; it is an example of how 46 Principal Offices Booz Allen gives back by sharing expertise as well as funds. 48 Leadership After a year of dynamic change, we’re Board of Directors responding boldly to the needs and opportunities ahead—in financial reform, health- Leadership Team care reform, cybersecurity, alternative Senior Vice Presidents energy, design for affordability of major Vice Presidents weapons programs, and the rebuilding of the nation’s transportation infrastructure. As we enter our 95th year, we bring clients the wisdom and experience of age combined with the creativity and energy of youth—ensuring that we, and those we serve, will always be ready for what’s next.

Ralph W. Shrader, Ph.D. Chairman & Chief Executive Officer

4 Booz Allen Hamilton ‘‘ and emergingchallengesdeliver lastingresults. teams withtherightskillstoaddressexisting Allenbringsmultidisciplinary or othermarkets—Booz T l fiscinsi ees,cvl security, civil, defense, o allofitsclients—in Helping Clients Meet TheirMission challenges, become invested in with client’ “We Virginia. make the in McLean, ters president atthefir aseniorvice calling,” says DennisDoughty, astheirhighest ants holdclientservice exceptional people.“BoozAllenconsult- guishes BoozAllen—thededicationof butalsosomething thatdistin- bilities, functionalcapa- of clientissuesandexpert requires notonlyanin-depthunder achieve success. and prepareforthefuture, their mission, meet help clientssolvetheirproblems, can moreeffectivelydowhatitdoesbest: core USgovernmentclientsmeansthefirm clients, collaborate onprojectstobestserve willcontinueto Although thetwofirms fir consulting businessbecomingaseparate withthefirm’s globalcommercial Hamilton, ofBoozAllen tant milestoneinthehistory clients andrevenue inexcessof$4billion. programs andsolutionsforthefirm’s 80 locationsresultedinforward-thinking talented BoozAllenemployees inmorethan theadviceandassistanceof20,000 2008, health, helping themenhancethesecurity, partner, andlong-term impartial, levels asatrusted, clientsatall Booz AllenHamiltonserves h hne nplce,bdes andpriori- budgets, the changesinpolicies, m namedBooz&Company onJuly31. Our clientstoday faceunprecedented The abilitytohelpclientssucceed The year2008alsomarkedanimpor- clients ratherthan iso u iso,and we work s missionourmission, and well-being ofallcitizens.In Booz Allen’s focusonits primary which canbecompoundedby m’ their s corporate headquar- s corporate for success.” them. We standing tions, and identifytheirrealneeds.” immediate challengetoseethebigpicture spective. We helpclientsgetbeyond the problems thatrequirethebroadestper tough onthebig, strengths isworking one of ourkey great depthandexpertise, able toquicklygetintospecificareaswith dent inMcLean.“Whilewe’re certainly broadly orsystemsintegrators. mentation firms that cannotbeprovided by typicalimple givesusinsights commercial enterprises and organizations, nongovernmental tutions, withmanywork insti- differentgovernment lems thatconfrontclientstoday. Ourpast effective solutionstothecomplexprob todevelop innovative, technical expertise experience, consulting management andtechnology of acentury administration. Withnearly ties thataccompany anew presidential and their dedication to client service. We and theirdedicationtoclient service. strength builtonthetalentof itspeople ness fromapositionofgreat strength—a job betterthanothers.” reasonwe doour single mostimportant president inMcLean.“Ithinkthat’s the culture, worked hardtobuildcollaborationintoour firm’s “We’ve organizationalstructure. itsclientswithoutregardtothe to serve disciplinar Booz Allenbuildsmulti- gram management, andpro- systemsengineering, technology, rvdn evcsi taey opera- instrategy, Providing services “W Booz Allenbeginsits95thyear inbusi organization andchange, ”sy ly oel avicepresi- ,” says Lloyd Howell, e assessproblemsholisticallyand asDvdAdih aseniorvice ” says David Aldrich, y teamswiththerightskills Booz Allenhasthedepthand information - - - -

5 Helping Clients 6 Booz Allen Hamilton GOVBENEFITS.GOV Booz more than Allen provides ongoing support tothe Allen providesongoingsupport 1, for what’s next. them succeedinthepresentandbeready effectivebenefitstohelp viding practical, pro- we assistedclientsover thepastyear, following pagesareexamplesoftheways tocome.Onthe that willendureforyears clients addresstheirchallengesinways have builtourreputationonhelping our Depar grams. BoozAllenworked withtheUS benefitpro- andlocalgovernment state, formorethan 1,000federal, of information asa singlesource whichserves Web site, firm’ isthe delivery in ordertoimprove service to bringtogetheravarietyofstakeholders their mission. solve theirproblemsandbetterperform shoulder withourclientstohelpthem dent. “BoozAllenisstandingshoulderto aMcLean-basedvicepresi- Jimmy Henry, the bestskillsfrompeople,” says ment clientsrequirethebestthinkingand leled level ofcollaboration. thatrequiresanunparal- gence ofpurpose agencies arehaving tocopewithaconver- government organizational boundaries, lenges thatincreasinglytranscendtraditional Further theirmission. new systemstosupport they deliverandbuilding quality ofservices suchasimproving the common challenges, theseclientsface some missions differ, islargeandtheir ment clientswe serve ment. Andalthoughthevarietyofgovern- develop- andinternational petitiveness, nationalcom- sustainableenergy, change, climate benefitsandentitlements, care, including thoseinvolving affordablehealth- with myriad agencies, civilgovernment BoozAllenhasworked Over thepastyear, Civil Government on theoriginalbusinesscase andcreation andnineotherfederalagencies initiative, 000 BENEFITPROGRAMS s ongoing work ontheGovBenefits.govs ongoingwork A primeexampleofBoozAllen’s ability “The issuesfacingourcivilgovern- tment ofLabor oe asthenationconfrontschal- more, ” e ie whichfeatures Web site, , which managedthe . for bothpublic-andprivate-sector entities. ware have createdanew operatingreality de and andprocesses, managed networks computer- dependence ontheInternet, The ever-increasing prevalence ofand Cybersecurity fir wherefrom2005to2008the Armenia, includingintheRepublic of Europe, ineastern efforts taxreform has supported case documentsandevents. the publicpreviously unavailable accessto providing system forthecommercialcourts, Allen implementedanonlinecasedock Booz tems. AndintheRepublicofSerbia, governancesys- 30 countriestomodernize whichhasbeenusedin Diagnostic, Reform andInstitutional Law, the Commercial, analyticaltoolcalled ment ofarevolutionary and development. Onewas thede economicgrowth on programsthatsupport 2008. Verde achieved onJuly23, andCape 2008, achieved onMay 16, whichUkraine fledged WTOmembers, sothey(WTO) rules canbecomefull- compliance withW tobringtheminto andUkraine, Macedonia, Azerbaijan, including with developing countries, BoozAllenhasworked Forbeing. example, growth andimproving theircitizens’well- with establishingsustainableeconomic BoozAllenalsoassistscountries tions, andotherinstitu- Challenge Corporation, theMillennium Development (USAID), theUSAgencyforInternational State, apply fordisaster-relatedbenefitprograms. enables disastervictimstoeasilyfindand which the DisasterAssistance.gov Web site, Emergency ManagementAgencytolaunch withtheFederal recently partnered GovBenefits.gov andBoozAllenmost assistance programsviathesite. aboutbenefitand provide information numerous stateandlocalstakeholders, alongwith 17federalagencies, Today, whichlaunchedinApril2002. of thesite, tionally acceptedpractices. tax administrationthatadherestointerna- core processesandITsystemstocreatea m redesignedtheStateTax Ser vices controlledby software andhard naohrUADpoet BoozAllen In anotherUSAIDproject, withUSAID Booz Allenhaspartnered of Working withtheUSDepartment Cape V re tipa Lebanon, Ethiopia, erde, or ld Trade Organization vice’ velop- s et - h opoi’ 07gl,“Faces ofIndia” the nonprofit’s 2007gala, Y Y through majorfund-raisingcampaigns in sar andraisesthefundsneces- AIDS crisis, celebrities tobringawareness totheHIV/ sages arehaving abigimpact. results prove thattheselife-saving mes- and changebehaviors. Ourmeasurable them withthetoolstomake healthy choices Through thelanguageofyouth, andtheater. sports, music, pop culture, ple age14to24,” “We says use Roberts. (PSI). International nonprofit organizationPopulation Services multimillion-dollar programoftheglobal which hasbecomea founded YouthAIDS, cool tocombatHIV/AIDS.In2001, nowuseshercommandof Roberts Europe, to sellcigarettesandsodaineaster used todevelop hipmarketingcampaigns wor culture tosave youngpeoplearoundthe andthepoweruse rockstars ofpop HIV/AIDS, Although thereisstillnocurefor outhAIDS GlobalAmbassadorAshley Juddat outhAIDS founderKateRober Educating Young People by SpeakingTheirLanguage YouthAIDS y to support YouthAIDSy tosupport programs ld fromthevirus’s reach. “Our missionistospeakyoungpeo executivewho advertising A former YouthAIDS of enlists thesupport Kate Roberts hassetoutto Kate Roberts s oo and Bono, ts, ” w e pro she n vide - eeo oi,effectivestrategies.” develop solid, man’ beginning,” “It’s says Roberts. athinking YouthAIDSgenerously supported fromthe on YouthAIDShas Allen “Booz projects. work program inwhichBoozAlleninterns ter stable fundingsourcestoensureitslong- PSI withstrategicplanningandtode onaprobono basistohelp with Roberts Haiti. for streetchildreninPort-au-Prince, this initiativehave createdayouthcenter AIDScampaign.Fundsraisedfrom Fights against thecrisisthroughFashion H&M saw rockstarRihannaspeakout wealthy countries.Arecentcampaignwith suppor par to expandonthem…andIbelieve that concrete solutionsavailable; we justneed “Therearepowerful and says Roberts. all we have iseducationandprevention,” but intheabsenceofacureorvaccine, able tosay thateradicationispossible, remains tobedone.“Iwouldlove tobe are inplacetocombatHIV/AIDS, tional messagesisdifficult,” says Penfield. reaching thoseinremoteareaswitheduca develop awareness incountrieswhere to nique provides aninterestingstrategy vulnerable. “Theirsocialmarketingtech- tothemost health productsandservices infrastructures, most troublesomeproblems. strategies totackleoneoftheworld’s says PSIispioneeringcreativegrassroots president basedinRockville, m viability. a alsosupports Thefirm tnerships withotherNGOsandcorporate tnerships Susan P BoozAllenHamiltonworked In 2007, Roberts says thatalthoughgoodideas Roberts By tappingintoexistingcommercial s organization that uses its heart to s organizationthatusesitsheart t arevital. enfield, PSI getsmuch-needed ” a BoozAllenvice Maryland, more

velop

Connections Client

7 Helping Clients

8 Booz Allen Hamilton

Connections Client prosthetic arm A next-generation Revolutionizing Prostheticsfor Upper-ExtremityAmputees Projects Agency Defense AdvancedResearch controllable joints. with 22 ate anadvancedprostheticarm tation, physical rehabili- combatsurgery, research, neuroscience, in ofexperts combiningthework effort replacement limbs.Theprogramisaglobal developing sophisticated more than whichfunds Agency (DARPA), Advanced ResearchProjects program attheDefense Revolutionizing Prosthetics the support staffers ogy and Booz Allentechnol- and science team, firm’s EconomicandBusinessAnalysis way oflifeforever,” says Adams. the butoften their trauma.“They don’t die, the“golden hour”following been surviving facilities, andforw body armor to deathonthebattlefield.Withimproved fered woundstovitalorgansfrequentlybled andthosewhosuf- tion fortheirtorsos, injuries have wars. changedfromearlier aels ib whichchangestheir y have lostalimb, Already theprogramhasproduced life Senior AssociateKent P hadlessprotec- soldiers In thepast, and information technology tocre- technology and information critically wounded soldiers havecritically woundedsoldiers 300 researcher applied ph ard-deplo he is struck byhe isstruck how Center Reed Army Medical dier visits woundedsol- Virginia, Arlington, Hamilton basedin pal atBoozAllen general andaprinci- retired USAirForce a Buck Adams, month, every Nearly sc,medical ysics, s attheW s ankratz, . Oneachtrip, yed medical ClnlGofe ig Revolutionizing Prosthetics ProgramManager —Colonel Geoffrey Ling, replacements tovictimsofupper-bodylimbloss.” toprovide fullyintegratedlimb on aneffort “DARPA by isfulfillingourpactto soldiers embarking alter of the - de is completedandnew technologiesare wor neering andtechnicalassistanceasDARPA into extensiveclinicaltrials. nals andtoadvancethenoninvasive arm viawirelesssig brain totheprostheticarm aims tocreateadirectcontrollinkfromthe pressure. Duringthenextphase, and temperature, includingtouch, back, feed- advances thatwillenablesensory cant techniques. Theprogramhasmadesignifi- and by usinginnovative noninvasive control pectoralmuscles sions fromreinnervated from electrodesthatsenseneuraltransmis- other naturalmovements by usingsignals like prosthesesthatcangripandmake rest oftheirlivesback,” says Adams. enor discoveries madethrough theprogramare militar thiscollaboration.Beyond the porting intellectual andfinancialresourcessup nothinglessthanthe ficed inwar deserve strength anddexterityofthenaturallimb.” andhandtaskswiththe arm to perform that enablevictimsofupper-bodylimbloss provide fullyintegratedlimbreplacements to onaneffort byour soldiers embarking taken thehugetaskoffulfillingourpactto “DARPA hasunder- says, gram manager, veloped tocar ks toensurethateachresearchphase Booz Allenprovides systemsengi- Adams says whohave soldiers sacri- ooe efryLn,theDARPA pro- Colonel Geoffrey Ling, mous. “DARPA isgivingpeoplethe ,thecommercialapplicationsof y, r y theprogramforward. D ARP A - - USP ability tosupport systems andnetworks’ affectcomputer that couldadversely ofDefense across theDepartment USPACOM’s area of responsibilityand bothwithin standing ofevents occurring decision makers withsituationalunder- sion oftheNAC istoprovide USPACOM Analysis Cell(NAC) since2006.Themis- Command (USP withtheUSPacificteam hasbeenworking wherea comesfromHawaii, cybersecurity orentitycanreallybeincharge. person noone requires distributedleadership; comes was recognitionthatcybersecurity Gerencser notesthatoneofthekey out- e to findways tomitigatetheattacks.The having with multipleteamsofparticipants attacks duringatimeofeconomictrouble, simulated adramaticsurgeincomputer toconductawargameness leaders that brought together230go enhance thenation’s security. Theevent which seniorbusinessexecutiveshelp organizationthrough anonpartisan (BENS), Business ExecutivesforNationalSecurity conceivedby BoozAllenand 2008, exercise calledtheCyberStrategicInquiry tion was atwo-day strategicsimulation and growsascyberissuese with anew operatingparadigmthatadapts coordinatedmanner togetherinanew, work andsociety business, where government, calls foranovel typeofcollaboration—one situation president inMcLean.“Thecurrent ability,” aseniorvice says Gerencser, Mark ronments alsocomeswithincreasedvulner- the increasedcomplexityofoperatingenvi- and innovative approaches.“Unfortunately, securing cyberassetsrequiresnew thinking plexity andbreadthofissuesinvolved in andpolicychanges. management, culture, needs tobeintegratedwithoperations, point—onethat starting as animportant butBoozAllenviews ITprimarily networks, is onetoolthatcanbeleveraged todefend attacks oncomputersystems.Technology to prevent unauthorizedaccesstoor This new environment heightenstheneed boundaries andanalyticalapproaches to helping theNAC reach acrosstraditional etwswdl oee ntepes and vent was widelycovered inthepress, A One exampleofBoozAllen’s in work Fostering this very typeofcollabora- Fostering thisvery thatthecom- Booz Allenunderstands COM’ s mission.BoozAllen’s is work A COM) onitsNetOps ver nment andbusi volve.” ‘‘ - ately identified, operational andthatthreatsareappropri- USP “We’ve beenplaying anintegralrolewith Maryland. president inAnnapolisJunction, aBoozAllenseniorvice Joe Mahaffee, scenarios arewell understood,” says operational andthatany potentialthreat usedintheaterare to ensurethenetworks missionis akey supporting all mission, missions. andmilitary risk tothenetworks andprovide clearstepsformanaging able, make itunderstand- information, correlate of cybersecurity issuesrequires new thinking. of cybersecurity clients addressthecomplexityandbreadth interoperable software-defined radiosto is developing andproducing afamilyof T Joint ProgramExecutiveOffice, since2005tothe services sition support has provided andacqui- programleadership agency-centric approach. signalingashiftaway froman tion sharing, revolve aroundcollaborationandinforma- Allen isdeveloping integratedsolutionsthat they canexecutewithinbudget.” clients shapethefutureoftheirmissionso senior vicepresident.“We arehelping sively,” aMcLean-based says JoeGarner, to approachclients’problemscomprehen- but alsoqualityprofessionalswhoareable clients notonlyawiderangeofcapabilities, systems. technology information ments toimplementationofnext-generation extend fromhigh-level strategicassign- that BoozAllenprovides services all levels, defenseclientsat commands. Supporting of Defense;andJointStaffcombatant theOfficeofSecretary Marine Corps; wor andthefirm of BoozAllen’s largestclients, ofDefense (DoD)isone The Department Defense actical RadioSystem(JPEOJTRS), ks withtheAirF A “While theclientthinksaboutover- noesc sinet BoozAllen In onesuchassignment, Throughout itsdefensepor “Booz Allenbringstoitsdefense COM, Helping ourgovernmentandcommercial making sure its networks are making sureitsnetworks contained, re Ar orce, and addressed.” my andNavy/ , Joint flo Booz tfolio, which

9 Helping Clients 10 Booz Allen Hamilton umrnssc sthe as such submarines Booz AllenhelpedreducethecosttobuildVirginia-class execute thetransformation.” establish anapproachforhow DFAS will utive-le and developing anexec- for transformation, integratingthemasterschedule framework, buildingthecost management toolkit, streams:providing aproject work primary McLean. “We beganby focusingonfour president basedin a BoozAllenvice says KarenDahut, communications, and tegic planning, stra- management, that includechange services with DFAS human capitaltransformation. taking anagency-wideorganizationaland tf rm1,0 o1,0,whileunder staff from13,000to10,000, sizing from26tosixsitesandreducingits ing activitiesfortheDoD. DFAS isdown- financialaccount- andperforms approves, whichdirects, (DFAS), Accounting Service and such clientistheDefenseFinance sonnel tootherexistinginstallations.One and AirForce installationsandmove per- Navy/Marine Corps, more than20Army, and Closure(BRAC) Commissiontoclose recommendations oftheBaseRealignment ing multipledefenseclientsrespondtothe approach todeveloping theJTRScapability. maintaining acentralizedmanagement requirementswhile to honorservice-specific joint programgovernancemodeldesigned BoozAllencraftedaninnovative the JPEO, nications capabilitiesforjointforces.For commu- wirelessnetworking provide secure, W’eproviding “We’re ic 05 BoozAllenhasbeenhelp- Since 2005, S Hawaii USS vel dashboard.Thenwe helped h hr ob commissioned be to third the , ‘‘ ” the Defense Finance and Accounting Service. andAccountingService. the DefenseFinance including respond toBRAC recommendations, Booz Allenishelpingmultipleclients - engines willhave thesecharacteristics.” andcommercialaircraft both military guess isthatinthenext20 to 30year “My Virginia. principal basedinArlington, aBoozAllen tion,” says BuckAdams, ha new engine.“Webined inarevolutionary out elementsofeachthatcanbecom types ofaircraftenginesevolved totease thewayAllen isdeconstructing thetwo at Wright-P teams attheAirForce Research Laboratory costs like acommercialjet.Working with high fuelefficiencyandlower maintenance greatrangeswith throttle backtocruise butthatcouldalso speed ofafighterjet, engine thatwouldhave and thethrust assignment istodevelop aninnovative jet that couldchangethenatureofflight.One onAirForce isatwork projects expertise ratetotwoboatsperyear.construction Navy toaccelerateitsplandoublethe sition costsof$3.8billionandenabledthe enabled areductionintotalprogramacqui- design toseatrials.Theimpro entire submarineacquisitionprocessfrom the the BoozAllenteamhelpedtransform andrealizedcosts.In10months, temic, sys- structural, which evaluates inherent, affordability usinganISSRframework, Allen developed anapproachtodesignfor Booz achieve thiscostreductionmandate, previously plannedefficiencygains.To 20percentreductionbeyonddollars)—a achieving aunitcostof$2billion(in2005 in2012while boats peryearstarting to increaseproductionfromonetwo theNavy’s goalwas marines through2020, Planning toprocure30-plusSSN-774sub- class (SSN-774)submarineprogram. oftheVirginia- for designandconstruction theprimecontractor of GeneralDynamics, firm’s withtheElectricBoatdivision work Allen’s oftheNavy throughthe support ve the ability to literally transform avia-ve theabilitytoliterallytransform Booz Allentechnicalandscientific Another ongoingassignmentisBooz atter o i oc ae Booz son AirForce Base, vements - s, our ability to model, simulate, characterize, test, and field viable solutions in defeating these ever-adapting threats. As a result, while enemies of the US attempt to over- come these countermeasures, Booz Allen, in partnership with the DoD, has been able to anticipate their next move and has enabled solutions to address the next generation of IED techniques. We are paving the way for the mitigation and defeat of IEDs in the field and saving the lives of those who protect our own. Alternative energy: a biomass facility that burns rice chaff to generate electricity Environment & Energy As with so many other of the world’s chal- Booz Allen also played an important lenges, environmental preservation and role in helping defense leaders devise sustainable energy intersect in many ways. long-term strategies for irregular warfare— Working at the confluence of public policy, complex population-centric, political–military advancing technologies, and strategic struggles waged beyond the scope of more planning, Booz Allen is making a difference traditional military operations. Under the for its clients—and the world—at the front sponsorship of the Defense Technical lines of these important issues. Information Center, Information Analysis “The breadth of our business and our Contract, Booz Allen worked closely with 35 years of experience working on environ- the US Special Operations Command mental issues makes us uniquely qualified (USSOCOM) and the US Marine Corps (USMC) to develop the DoD Irregular Warfare Joint Operating Concept, analyze Booz Allen showed that 106,034 ACRES the DoD’s irregular-warfare capabilities, and OF FOREST has a carbon sequestration value help stand up the new USSOCOM Irregular Warfare Directorate and the new USMC of MORE THAN $1.5 MILLION. Center for Irregular Warfare to guide a shift in focus toward this type of conflict. One of the deadliest threats to to help clients achieve their environmental American soldiers and coalition forces in goals and ensure those goals align with war is that of improvised explosive devices, their organization’s mission,” says Molly or IEDs. “Today, the IED remains a priority Finn, a Booz Allen vice president in McLean. threat and continues to challenge US and Consider the Department of Defense, coalition forces,” says Brian Abbe, a Booz which manages 30 million acres of land Allen principal in Eatontown, New Jersey. containing significant expanses of forests, “The enemy’s implementation of adaptive lakes, streams, wetlands, coastlines, and and clever means to trigger IEDs demands other natural assets. A military installation that we remain agile and preemptive in our may need these assets for particular train- pursuit of technology-based solutions.” ing activities, such as a desert landscape Supporting the DoD and Federal Bureau for maneuvers; the same assets, however,

of Investigation, Booz Allen engineers are support diverse ecosystems of plants and Helping Clients providing technical and forensic analysis of wildlife. The challenge is developing con- recovered IEDs to map electronic compo- servation efforts that sustain both the envi- nents and triggering mechanisms. The firm ronment and the military mission. 11 has developed a reliable and rapid integra- Booz Allen has helped the military con- tion and insertion process for advanced- duct natural infrastructure assessments at technology IED electronic countermeasures more than 50 locations. These assess- to aid Army units in protecting the warfighter. ments define what is needed for the instal- The program, developed in partnership with lation to operate; inventory the location’s Army clients, has consistently demonstrated natural assets; determine the goods and services the assets could offer; and char- consists of presidential appointees from acterize the economic and noneconomic 11 federal agencies and is cochaired by value of the natural resources. the US Department of Agriculture (USDA) Department of Defense In one example, Booz Allen demonstrat- and US Department of Energy (DOE). The ed that 106,034 acres of forest at the Avon Biomass R&D Board called on the firm to Park Air Force Range in central Florida has help develop the National Biofuels Action Partnering with BRAC Communities to Plan for Sustainability a carbon sequestration value of more than Plan to coordinate federal activities in biofuels development. “From a strategic standpoint, the action plan is crucial,” says Ken Saenz, a Booz Allen principal in McLean. “Use of advanced biofuels can reduce gas costs through blending. These fuels also avoid the food-versus-fuel debate that occurs in grain-based biofuels development.” To create the plan, a Booz Allen team analyzed the effects of biofuels production throughout the supply chain and identified key areas for federal action: sustainability; feedstock production and logistics; distri- Booz Allen offers innovative approaches for finance clients bution; environment/health/safety; and others. The Biomass R&D Board agencies published the plan in October 2008, and $1.5 million. The Air Force could leverage the board has asked Booz Allen to form this public benefit to obtain carbon credits. interagency working groups to resolve the Another example of helping organiza- challenges identified in the plan so that tions meet their environmental goals is our government and industry may work together pro bono work with the Wolf Trap Foundation to solve the nation’s energy challenges. for the Performing Arts and Wolf Trap Our work in alternative energy last year National Park for the Performing Arts, locat- also included an engagement with the ed in Vienna, Virginia. In March 2007, Wolf State of Hawaii, which, with help from the Trap launched an initiative to “go green,” DOE, aims to decrease energy demand and and it turned to Booz Allen for help. The firm accelerate use of wind, solar, and other helped the foundation develop a strategy to natural resources so that renewable energy meet three greening goals—become carbon sources will be sufficient to meet 70 neutral, generate zero waste, and engage percent of the state’s energy demand by the greater Wolf Trap community in innova- 2030. Booz Allen is analyzing electric and tive sustainability initiatives. Sustainable energy is an integral aspect of good Booz Allen is helping HAWAII toward its goal environmental stewardship of RENEWABLE ENERGY sources meeting and business practices. “Our experience with both govern- 70% of the state’s energy demand by 2030. ment and industry clients has given us deep insight

Booz Allen Hamilton into the technical, policy, economic, and transportation systems to identify policy regulatory issues impacting energy,” says needs and developing the institutional Dave Aldrich, a senior vice president in agreements and infrastructure needed to McLean. “We help our clients view energy reach the goal. 12 issues in a broad context so that their clean-energy and energy-reduction programs Finance can adjust as the organization changes.” Booz Allen has long been a trusted advisor Booz Allen is taking that kind of holis- to federal finance and treasury agencies tic approach in its work with the Biomass as they have sought to comply with new Research & Development Board, which regulatory requirements, employ technology DepartmentDepartment ofof DefenseDefense Client Connections

PartneringPartnering withwith BRACBRAC CommunitiesCommunities toto PlanPlan forfor SustainabilitySustainability

For several years, the transformation of the Fort Bragg Booz Allen Hamilton region,” says Paul Dordal, brigadier general, has been working USAF (ret.), executive director of the BRAC with the US Depart- Regional Task Force. “Their assistance ment of Defense to with a tabletop planning exercise helped help implement base us focus our efforts and brought together realignment and clo- stakeholders from the region as well as sure (BRAC) actions state and federal agencies.” at installations Will Rowe, a Booz Allen principal in around the country. McLean, says, “The North Carolina BRAC Fort Bragg 1st Now, it is using a Regional Task Force is becoming a national Brigade Barracks broad range of model for communities around the country. expertise to shape a sustainable future Our experience in North Carolina under- for the communities that surround these scores the importance of collaborative military installations. public–private partnerships for successful Working with the military services, BRAC planning and implementation.” federally recognized growth management The Fort Bragg area needs to encour- organizations (GMOs), and local officials in age the growth of defense contractors in areas undergoing realignment, Booz Allen the region that can help support new mis- is building on its role as a strategic advisor sions coming to these growth installations. and facilitator to help leaders envision Workforce planning is just one piece of the entirely new communities. planning puzzle. Other pieces include physi- Booz Allen is helping GMOs and other cal infrastructure, economic development, organizations develop plans for schools, compatible land-use planning, security, and hospitals, roads, and even targeted work- social and health services expansion. force training to make life better for A key aspect of Booz Allen’s support is servicemen and servicewomen—and their a focus on short- and long-term planning to families—and provide added support for promote the sustainability of these major those organizations’ missions. growth regions resulting from BRAC imple- For example, over the next few years, mentation and related defense mission more than 20,000 military and civilian per- movements. Without such planning, these sonnel will be moving to North Carolina in growth regions could encroach on the an 11-county area surrounding Fort Bragg. military installations themselves, eventually

To ensure that such growth has a positive restricting the latter’s ability to support Helping Clients impact on local communities, the BRAC vital test and training missions. Regional Task Force, the GMO for the Fort “We have to help our clients think Bragg area, is coordinating a regional plan- about regional sustainability,” says Rowe, 13 ning effort with dozens of federal, state, “and how this region, in the next 20 years, local, and private-sector representatives. can both thrive economically and grow “Booz Allen has been instrumental in compatibly with the military so that military helping us pull together an action plan for installations can perform their missions.” 14 Booz Allen Hamilton ‘‘ emns we lookathealthinnew ways. segments, andcommercialhealthcare government With a history of working acrossall ofworking With ahistory in its efforts toimprove itsbank examina in itsefforts complexbankfailures. with resolvinglarge, the challengesandproceduresassociated with andstaffmembers managers, utives, lations—designed tofamiliarizeFDICexec and simu- exercises, tabletop instructional based program—includingworkshops, scenario- developed acustomized, The firm impro BoozAllenwas helpingtheFDIC increase, Supervision organization, the firm helped the firm organization, Supervision tion systems.For the OCC’s LargeBank treasur oversight, regulatory capitalmarkets, ing, extensive experienceincommercialbank- drawing from problems ininnovative ways, andtheabilitytosolvebusiness ties, domainandfunctionalcapabili Allen offers Booz (PBGC), Benefit GuarantyCorporation andPension Exchange Commission(SEC), Securities BoardandBanks (FRB), Reserve Federal (FDIC), Insurance Corporation Federal Deposit (OCC), the Currency Ser Revenue Internal ment oftheTreasury, achieve theirmission.” side by sidewithourclientstohelpthem McLean-based vicepresident.“We work a finance clients,” says MargoFitzpatrick, withour showtowardmembers theirwork the level ofpassionandcommitmentstaff andcybersecurity. ernization, payment channelmod- bank receivership, approaches tochallengesasvaried innovative BoozAllenoffers cial system, ment andprotectionofthenation’s finan- on organizationschargedwiththemanage- new initiativesincreasepressure corollary industry. USrecessionand Asthecurrent ofthefinancial-services in thestructure mission inthefaceofacceleratingchanges andachieve their to improve efficiencies, ie(R) OfficeoftheComptroller vice (IRS), Booz Allen is also supporting theOCC Booz Allenisalsosupporting Even beforebankfailuresbeganto F “What makes BoozAllendifferentis or agenciesincludingtheUSDepar ve its bank receivership systems. ve itsbankreceivership amn ytm,andmore. y payment systems, - t- - - Infor ment withtheagency’s OfficeofPrivacy, throughanengage- information personal the criticaltaskofprotectingtaxpayers’ theIRSasitdealtwith we supported 2008, long-standing relationshipwiththeIRS.In across bankteams. ofexaminationswithinand performance andcomparethe manage, ability totrack, andimprove leadership’s examination staff, requestandassignthe ule examinations, accurately andrealisticallyplansched- improve bankmanagement’s abilityto whichwill Resources (STARS) system, developing theso-calledStrategiesand andexaminers. community ofsupervisors tion andsharingofdatabetween the andallowed forimproved collabora- ments, dataanddocu- of bankandsupervisory increasedthesecurity storage andretrieval, for moreefficientdocumentandrecords provided businessprocesses, supervisory dardized andstreamlinedcomplicated Document Manager(WISDM).WISDMstan- the Workflow Systemand Information implement atechnologicalsolutioncalled US FoodAdministration (FDA) to andDrug withthe BoozAllenpartnered food supply, andmore. and Alzheimer’s disease, public healthissuessuchas HIV/AIDS medicalidentitytheft, records systems, electronichealth gamut—food safety, health arenatackledissuesthatranthe pragmatism.” down theroad.We combinevisionwith stakeholder andwe examinehowall all dimensions, we lookataproblemfrom “At BoozAllen, vice presidentbasedinRockville, single-faceted way,” a says SusanPenfield, soyoucan’t effectchangeina mented, ontheindustry.a differentiatedperspective BoozAllenoffer cial healthcaresegments, acrossallgovernmentandcommer- working won’ approaching themfromasingleviewpoint that are socomplicatedandintertwined T Health oday’s problems healthcareinfrastructure Booz Allenalsocontinuestobuildona BoozAllenis In anotherOCCeffort, T BoozAllen’s inthe work In 2008, ishighlyfrag- “The healthcareindustry mation ProtectionandDataSecurity t solve them. With a unique history of t solvethem.Withauniquehistory o improve thesafetyofnation’ s willbeimpactedby changes Maryland. s . s US Green Building Council Client Connections

Meeting Demand with a New Business Model

Chris Smith, chief such a compelling idea,” says Smith. “We operating officer of were already going down the path of creat- the US Green ing the Green Building Certification Institute Building Council to oversee our accreditation and credential- (USGBC), had the ing so that USGBC could focus on providing kind of problem the tools and education that support our most executives can core mission of transforming the built envi- only dream of. Green ronment for sustainability. This dovetailed building was growing perfectly with our transition and immediately exponentially, and so provided much-needed capacity.” was clients’ desire to have buildings “third- Smith says it was Booz Allen’s depth party certified” by USGBC, a Washington, and experience in many other industries that DC-based nonprofit whose Leadership in allowed the consultants to see the answer. Energy and Environmental Design (LEED) “We would never have conceived of this,” Green Building certification program has says Smith. “They presented a turnkey solu- become the nationally accepted benchmark tion to one of our biggest challenges.” for green building performance. LEED-certified buildings have become In late 2006, big-box retailers, fran- highly prized assets in corporate America. chisees, hotel groups, and other Fortune Operational savings for green buildings can 1000 companies with hundreds of individ- range from 30 to 50 percent in energy ual locations began to place more empha- usage, and such buildings can reduce car- sis on their environmental footprint and bon emissions by 35 percent, water use by were eager to receive LEED certification for 40 percent, and solid waste by 70 percent. their buildings. Meanwhile, USGBC recog- “Helping our clients serve their clients nized it was not geared to handle the better is always satisfying,” says Gary Rahl, spike in volume and called in a team of a Booz Allen vice president in McLean. “But Booz Allen Hamilton consultants with broad environmental “After the first presentation, I jumped out of my chair and construction expertise. with excitement—it was such a compelling idea.” The consultants suggested moving the certification —Chris Smith, Chief Operating Officer, US Green Building Council process to organizations whose core competency was assessing in this case, the stakes are bigger than

and validating products and services for personal satisfaction. Building owners and Helping Clients their compliance with standards. The operators get faster validation that their model is similar to that used by the buildings are high-performance buildings. International Standards Organization, which And as that performance shows up in the 15 oversees more than 17,000 standards for environment, in their employees’ and cus- products and services around the world. tomers’ health and comfort, and on the “After the first presentation, I jumped financials, they want to build more of them. out of my chair with excitement—it was It’s a powerful win-win for everyone.” 16 Booz Allen Hamilton animals toaidintracingthesourceofadiseaseoutbreak Booz AllenhelpedtheUSDA increaseregistrationoffarm Allen. “Inadequatecoordination andinfor- a Rockville-basedvicepresident withBooz continuum ofcare,” says RobinP can, andtransitionservices. benefit, for health, (VA)Affairs arefacingincreaseddemand ofV the DoDandDepartment growing, andservicewomen servicemen illnesses. Withthenumberofinjured combatwoundsand who have survived dented number of service member dented numberofservice nation’s unprece- “woundedwarriors”—the the BoozAllenproudly serves front, nation’s producers. livestockandpoultry NAISregistration ofthe cent voluntary resulted inachieving thegoalof25per- Identification System(NAIS)andultimately aw communications campaignthatraised fir the and PlantHealthInspectionService, outbreak. Working withtheUSDA’s Animal to aidintracingthesourceofadisease USD BoozAllenhelpedthe safety andsecurity, widespread threattothepublic’s health. intoa attackbeforeitcanturn or abioterror detect problemssuchasanE.colioutbreak comb throughhundredsofdatapointsto andefficiently regularly safety monitors—to andinternational local healthdepartments, stateand including federallaboratories, chains andallowsgovernmentagencies— tion systemreplacesout-of-datetelephone (eLEXNET). Thisintegratedinforma- Network Exchange create theElectronicLaboratory m createdandrolledoutanintegrated areness oftheUSDA’s NationalAnimal A increase registration of farm animals A increaseregistrationoffarm “Each organizationisdoingthe bestit On acompletelydifferenthealthcare In anotherengagementrelatedtofood but nooneagencytouchesthe entire eterans ortman, s htohrfrslc,andthatisaconsult- lack, that otherfirms “AndVirginia. we bringanotheringredient Booz Allenseniorvicepresident inHer a functional expertise,” says Ken Wiegand, client’s missionandoperations aswell as ofthe ments anin-depthunderstanding ment ofcancerresearchandtreatment. potentiallyacceleratetheadvance- sion, foster researchcollaborationand, create fortheNationalCancerInstituteto infor the highlysuccessfulcancerbiomedical eases. Theseprogramsaremodeledafter dis- research environments forcertain wor toage 21.We arealso from beforebirth than 100,000individualsby studyingthem on thehealthanddevelopment ofmore ing theeffectsofenvironmental influences health andwell-being ofchildrenby examin- whichaimstoimprove the Children’s Study, fortheNational to buildtheinfrastructure with theNationalInstitutesofHealth(NIH) research anddeliver address urgentprioritiesinhealthcare other high-impactassignmentsthat areas. bring caretoveteranslivinginrural andimplementingprogramsto DoD andVA, forcollaborationbetween the opportunities identifying forveterans, such ascallcenters the implementationofbenefitprograms theArmy in on includesupporting working andIT. is the Clientchallenges firm tions, strategiccommunica- process improvement, benefits, encompassinghealthcare, of care, conduct afulldiagnosticofthecontinuum cametogetherto from acrossthefirm soBoozAllen experts holistic approach, ing optimalcareandbenefits.” problemsinprovid- and technology—create and organizations—andoutdatedprocesses mation sharingacrossdisparatecaregivers infrastr naturaldisasters, whether actsofterror, they andfuturethreats, addresscurrent withsecurity clientsas Booz Allenpartners and ever-changing setofchallenges, safety ofUScitizenspresentsacomplex is tosecurethehomeland.Ensuring One ofgo Security king withtheNIHtobuildcollaborative “We bringtoallofoursecurityassign- Booz Allenisinvolved inanumberof Addressing thischallengerequiresa mation grid (caBIG) the firm helped mation grid(caBIG)thefirm cuefiue,orothercrises. ucture failures, ver nment’s mostcriticaltasks y . The firm iswor . Thefirm b y exten and king ndon, - ing culture. Our problem-solving orientation means we proactively look for ways to Contractor of the Year improve processes and operations to benefit our clients and ultimately US citizens.” Booz Allen Hamilton was honored to Our strong relationship with the security be named 2008 Contractor of the Year community is reflected in the key leaders in the large company category, at the sixth annual Greater Washington who have chosen to pursue second Government Contractor Awards ban- careers as Booz Allen officers, including quet on October 7, 2008. The awards Joan Dempsey, former member of the pres- event is sponsored by the Fairfax ident’s Foreign Intelligence Advisory Board; County Chamber of Commerce, the Keith Hall, former director of the National Professional Services Council, and Reconnaissance Office (NRO); Bob Noonan, Washington Technology. former Army Deputy Chief of Staff for Intelligence; Carol Staubach, former director of the NRO’s Imagery Systems Acquisi- tion and Operations Directorate; and more efficient.” For example, rather than Rich Wilhelm, former executive director for taking a stovepiped approach, the DHS Intelligence Community Affairs. could look across agencies at the mission Booz Allen supports the missions of level first, and then identify the technology homeland security, intelligence community, that would achieve mission goals. and law enforcement clients with expertise that includes all-source analysis, threat Space analysis, risk assessment, counter- Booz Allen has decades of experience terrorism, bioterrorism preparedness, sys- working with a variety of constituencies tems development, systems engineering involved in the business of space, includ- and technical analysis, information tech- ing the National Aeronautics and Space nology, assurance and resilience, mission Administration (NASA), Air Force Space operational support, and wargaming. Command, Air Force Space & Missile One of the firm’s many security clients Systems Center, Defense Information is the US Department of Homeland Systems Agency (DISA), NRO, and National Security (DHS), which Booz Allen has been Geospatial-Intelligence Agency (NGA). In supporting since its inception six years Booz Allen, these players have a partner with ago. Recently, the Homeland Security the broad perspectives and functional depth to help them build long- term, sustainable programs in today’s resource-constrained Our problem-solving orientation environment. Booz Allen is supporting means we proactively look for ways NASA’s Constellation program, to improve processes and operations. which aims to return astro- nauts to the moon by 2020 and establish a base for travel Advisory Council’s Essential Technologies onward to Mars. The firm is providing sys- Task Force asked Booz Allen to make a tems engineering and integration, program presentation on how the DHS should management, and strategic and technical

acquire the technology it needs. The firm services to all levels of the Constellation Helping Clients ‘‘recommended a new integrated approach program. In another NASA project, Booz for determining how and why technology Allen is helping the International Space should be acquired. “There are no silver Station program realize greater efficiencies. 17 bullets with respect to technology procure- One of the firm’s more ambitious ment for the DHS,” says Jack Mayer, a space engagements has been serving as Booz Allen vice president in McLean. lead systems engineering and integration “However, there are some key principles contractor for the Transformational Satellite that the DHS and its units can consider Communications System. Sponsored by the that would make technology procurement US Air Force, the program will provide the

18 Booz Allen Hamilton

Connections Client king penguins including many areas, NSF fundsresearchin streamline thegrantprocess. Theplan and createimplementan approachto ties associatedwithitsincreasing budget, managetheresponsibili- research leader, to bolsteritspositionasascienceand NSFdeveloped aplan process. Inresponse, clarity regardingtheproposalreview aswell asdemandsfor and performance, scrutiny ofitsoversight NSF facedexternal —all withoutanincreaseinstaffsupport? rigorous processestoensureaccountability vide additionalo pro- review and fundmoregrants, budgets, tricky equation—howcoulditmanagebigger leaving NSF tosolvea only 10percent, staffing andrelatedresourcesincreased $19.2 billiongrantpor who have wonmorethan170NobelPrizes. researchers supporting act withtheworld, ourlivesandhowwethat transforms inter- year funding by 70percentover the past10 Congress hadincreasedNSF’s grant-making was lagginginscienceandeducation, try thatthecoun- response tonationalconcern a confluenceofbusinesschallenges.In Highest Awardfor This ProjectWas with theFirm’s Recognized Excellence s. Simultaneously n20,pressurecametoahead— In 2000, h onain whichoverseesa The foundation, Engineering Foundation IncreaseProductivityandTransparency Helping theNation’s Foremost Scienceand National ScienceFoundation ver ih,andestablishmore sight, Engineering Foundation IncreaseProductivityandTransparency Helping theNation’s Foremost Scienceand National ScienceFoundation , tfolio, oee,budgetsfor however, much oftheresearch NSFhasfunded US, organizations inthe tant grant-making of themostimpor tion. Consideredone research andeduca- and engineering with fundingscience chargingit (NSF), Science Foundation founded theNational Congress In 1950, recently faced - nities atanunprecedentedle engaging thescienceandresearch commu focus onmaintainingthiscritical roleby NSFiswell positionedto cies aligned, processesandpoli- withitsinternal Now, and engineeringeducationresearch. nation’s reputationasaleaderinscience proposal andgrantmanagementagency. 2002, process. Inthefive-yearperiodbeginningin onwherethey areinthereview up-to-date management, cycle electronicgrantproposalandaward combinedwithlife- which, is easiertouse, andimpact.Itsproposalprocess oversight, staff andnotablyenhancedscientificrigor, and itdoessowiththesamenumberof year thanitdidpriortotheengagement, tion nowexecutesmany moregrantseach andsustainable;thefounda- fast, extensive, de for morethan33percentofthestaff, humancapitalmanagement transformed contract fundsinlessthanfourmonths, $825,000inunused recovered nearly tion forintellectualexcellence.Theprogram its productivitywithouterodingreputa- and helpedNSFincrease ture development, sis, businessprocessanaly- thinking concerning Booz Allenteamleveraged the fir the new processes.A needed tosupport implement theITtoolsandinfrastructure andplan retool theNSFworkforce, streams: definenew businessprocesses, implement theplanby drivingthreework andtechnology. processes, areas—people, called forimprovement inthreecritical veloped NSF’s architecture. enterprise ua aia lnig andITarchitec- human capitalplanning, NSF ischargedwithstrengtheningthe haveThe resultsofthiswork been NSF engagedBoozAllenHamiltonto NSF becameacompleteend-to-end enables applicantstosta vel. m’ s best and y - omto,fromvisiontoimplementation. formation, stageoftrans- acrossevery expertise and BoozAllenisproviding itsclients str the midstofwholesalechanges toitsinfra- isin in1930.Theindustry United Airlines, for aviationsince itsfirst assignment, toclients management consultingexpertise and has beenproviding bothtechnology andtechnology. security, safety, finance, congestion andcapacity zational andbusinessgoalsrelatedto and executestrategiesforachieving organi- clientstode sector transportation withpublic-andprivate- has beenworking thefirm wasthe firm founded.Sincethen, theyear Illinois StateRailroad—in1914, tion assignment—marketresearchforthe transpor itsfirst Booz Allenundertook Transportation &Infrastructure operations orlaunches. toits withoutanyto perform interruptions the ULAhascontinued Just asimportant, dated by theULA oninvestmentreturn requirementman- the client’s the goalsandalsosurpassed wasformation asuccess.” we ensuredthatthetrans- tative approach, staff andapplyingthefirm’s uniqueconsul- dent inMcLean.“Bygatheringtheright aBoozAllenvicepresi- says Mike Jones, able spacelaunchfornationalsecurity while definingacommonview ofanafford- andprocesses, cost accountingstructures, merging twodifferentcompany cultures, government andcommercialstakeholders. all operationalareasandawiderangeof projectthattouchednearly a transformation BoozAllenledULA through and into2008, Martin’s Atlasprogram.Throughout2007 Boeing’s DeltaprogramandLockheed theULAisajointventureof NASA, and NRO, provider totheUSAirForce, (ULA). Themainspacelaunchvehicle the creationofUnitedLaunchAlliance throughitsinvolvement in launch industry helped changethefutureofUSspace BoozAllen large-scale transformation, tions throughaconstellationofsatellites. securecommunica- DoD withhigh-capacity, cue okoc,andoperating models, workforce, ucture, nteaito nuty BoozAllen In theaviation industry, annualcostsavings exceeded Indeed, “Our greatestchallengesinvolved in Drawing onitsunrivaledexpertise ’ s governmentcustomers. , sustainability velop , ta- ,” conducts safetyoversight. Ser fir principal subcontractortoRaytheon. Andthe Optimum Training Solutions contractasthe ontheAirTrafficrecently beganwork Control BoozAllen agement initiatives.Inaddition, forchangeman- communications expertise andstrategic ness processreengineering, busi- providing organizational design, history, intheagency’ nizational transformation Air Traffic Organization withthelargestorga- implementing NextGencapabilities. andbusinesscasefordeveloping and plan, integratedwork architecture, enterprise deliver theNextGenconceptofoperation, withJPDOto (JPDO). BoozAllenpartnered F involved indeveloping NextGenisthe ofthenumerousagencies nating theefforts over thenextdecadeandbeyond. Coordi- projected increaseinairtrafficoperations agement systemcapableofhandlingthe todevelop anairtrafficman mation effort amultiyeartransfor- tion System(NextGen), on theUSNextGenerationAirT into thebroaderissuesandimplications.” clientsaview offers perspective Our diverse andprocedures. policies, of technologies, andtheharmonization implementation, tion, an increasingemphasisonsystemsintegra- senior vicepresidentinMcLean.“Thereis a management,” says GhassanSalameh, on issuesrelevant toaviation andairtraffic largest organizational transformation intheagency’slargest organizationaltransformation history theF Booz Allenissupporting AA m is supporting theFAA’sm issupporting FlightStandards ’ vice officewithimprovements inhowit s JointPlanning&Development Office Booz Allenwas presented withtwo theFAA’sBooz Allenisalsosupporting BoozAllencontinueditswork In 2008, aglobalperspective “Booz Allenoffers AA’ s AirTraffic Organizationwiththe - ransporta s -

19 Helping Clients Client Connections Defense Infor Informationmation Sy Systemsstems Agency

This Project Was Changing How Commercial Satellite Communications Recognized with the Firm’s SerServicesvices Are Delivered to the WWarfighterarfighter Highest Award for Excellence

The United States transformed the agency’s commercial satel- Department of lite services function. The work included a Defense (DoD) is not detailed review of how DISA acquired its your typical telecom- services, an analysis of how competitive munications client. these services were compared with those The department’s of the commercial marketplace, and an in- global footprint depth evaluation of how DISA interacted requires a vast net- with customers. work of ground- One of the most critical aspects of and space-based Booz Allen’s work with DISA was a congres- DISA acquires systems to meet sionally directed spend analysis, which not commercial SATCOM services for the DoD telecommunications only avoided a looming 50 percent congres- needs, and consider- sional withhold on the agency’s upcoming able bandwidth is critical to supporting the fiscal year funding, but found that DISA’s military services, defense agencies, and costs were low—25 percent lower on aver- combatant commands. age—compared with market averages. As these needs expanded in recent “Booz Allen performed a complete years, DoD faced a tenfold increase in spend analysis of DoD use of commercial demand for satellite bandwidth and had to SATCOM over six years, and used that face the fact that its own aging satellite analysis to recommend a strategy…all with- network was not able to satisfy that in five months. Subtracting the time to demand. The Defense Information Systems develop the plan, obtain department buy-in, Agency (DISA) was responsible for acquiring commercial satellite “Booz Allen performed a complete spend analysis services for DoD to meet that and recommended a strategy. When the job satellite bandwidth need. was complete, not a single naysayer was left.” Pressure on DISA mounted in 2004, as the use of commer- —Rebecca Cowen-Hirsch, former Director, Program Executive Office cial satellite services became more necessary and scrutiny of the get the data, and communicate the results, agency’s ability to deliver became more little more than two months was left to do intense. The pressure resulted in Congress the actual work. But the Booz Allen team asking the Government Accountability responded,” said Rebecca Cowen-Hirsch,

Booz Allen Hamilton Office (GAO) to conduct an audit assessing who at the time was the director of the the effectiveness of DISA’s commercial Program Executive Office for SATCOM, satellite communications (SATCOM) pro- Teleport, and Services. “When the job was gram. The GAO concluded that DISA faced complete, not a single naysayer was left. 20 price, responsiveness, and customer serv- Booz Allen had proven that the agency was ice challenges. getting exceptional value compared with To address these GAO findings, Booz other DoD commercial SATCOM buyers… Allen Hamilton’s engagement with DISA and even the commercial marketplace.” named BoozAllen“BestConsultingF and goals, inachieving NextGen standing leadership Planning andDevelopment Officeforout- Joint 100awardVision fromtheFAA the aviation sector. receivedthe Thefirm awards in lastyearforitswork industry would reducepollutionandsave energy. and would beadisincentivetodrivers congested areasatpeaktimes. Thetariffs would introducetariffsonvehicles entering congestion throughpricingschemes that ities examinestrategiestoreducetraffic public andprivatefleetsgogreen. couldhelpotherlarge report The landmark cles inanenvironmentally responsibleway. it couldmanageitsfleetof25,000vehi- systems toshowtheCityofNew Y fuelsandtransportation ise inalternative and nowit’s moved totheUS.” McLean. “IthasbeenahottopicinEurope, sa system, now isgreeningthetransportation themostexcitingthingwe’re doing “To me, ing BoozAllen’s intranspor work 2008 underwent proof-of-concepttesting. whichinlate forVII, key partner technology asleadsystems integratoranda is serving gestion throughimproved flow. BoozAllen accident prevention andrelieve trafficcon- side de vehicles andbetween vehiclesandroad- advanced wirelesscommunicationamong ontheroadways.nications network Using viability ofdeploying anationwidecommu- to evaluate thetechnicalandeconomic whoseobjectiveis ture Integration(VII), on aninitiativecalledVehicle Infrastruc- ofTransportation with theUSDepartment ontheground.BoozAllenisworking cern demand andimprove safetyisalsoacon- tion systemsthatcanmeetburgeoning to theAirTraffic ManagementIndustry.” sGr cumn avicepresidentin Schulman, ys Gary Booz Allenhashelpedothermunicipal- BoozAllendrew onitsexpert- In 2007, Environmental arealsoshap- concerns The development ofnew transporta- Booz Allen’ how a managed inanenvironmentallyresponsibleway. vices, Air TrafficManagement 25,000 VII wouldsave livesthrough s LANDMARK REPORT - VEHICLE FLEET tation. magazine or k how irm ‘‘ ” could be showed transportation systems tomeetdemand. transportation to clientsasthey develop new pare forwhat’s next. helpingthempre- greatest opportunities, advisor ontheirtoughestchallenges and impartial them asatrusted, tinue toserve we willcon- clients prepareforthefuture, zation thatwants tosucceed.Asour but stasisisnever anoptionfororgani- lasting resultsforourclients.” to addresstheirproblemsholistically, ofthefirm to tappingintothefullexpertise “Wepresident inHerndon. arecommitted aseniorvice succeed,” says Pat Peck, whichistohelpourclients mon goal, ourclients. society by serving mak to because itprovides ustheopportunity meet theirmission.We relishthiswork come theirmostcomplexchallengesand andnonprofitspheresover- industry, ment, roleinhelpingclientsgovern- crucial Booz Allenishonoredtobeplaying a Ready forWhat’s Next Helping ClientsBe continue to be a trusted advisortoclients. continue tobeatrusted will means thefirm integration expertise combined withitssystemsengineeringand industry into theentiretransportation andBoozAllen’s insight tinuing concerns, repair ofagingsystemsarelikely tobecon- systemstomeetdemandandthe portation faster pace.Thedevelopment ofnew trans- needisgrowingata built orupgraded, have been andairports raillines, roads, by Althoughmany improving infrastructure. e a difference in the world—to serve e adifferenceintheworld—to The world remains an uncertain place, remainsanuncertain The world atBoozAllen hasacom- “Everyone Another way toaddresscongestionis Booz Allen is a trusted advisor Booz Allenisatrusted integrated solutionsand sive approachresultsin Our unrivaled, communities growlarger. andstakeholderoverlap and mandatesincreasingly asmissions more important which isbecomingeven comprehen -

21 Helping Clients

22 Booz Allen Hamilton huh Leadership Thought ‘‘ thinking thatgreatlyenhancesthefirm’s valuetoclients. Booz Allenhasadecades-longlegacyofinnovative Manag as in printsuchrenownedpublications on theWeb; ontelevision andradio; and booksdistributedreferenced ferences andinwhitepaper of presentingitsbestideasatglobalcon- built onthefirm’sexperts long history DNA ofourfirm. source ofprideandrepresentswell the isa constant Our thoughtleadership complex problems. tions toimportant, research intopracticalbutnovel solu- inno clientengagementsand during real-world knowledge gainedfromandcreated BoozAllen has turned name justafew), andhumancapitalmanagement(to tion, defensetransforma- healthcare systems, featured onthepagesthat follow of theDa value toclients. asset thatgreatlyenhancesthefirm’s intellectual capitalisadistinctivecore distinguishes it.AtBoozAllenHamilton, itsintellectualcapital—uniquely in all, andinnovates— upon, reports creates, designs, knows, says, then whatthefirm ratherthanamanufacturedproduct, ideas, through theexcellenceofitspeopleand value When anorganizationdelivers of BoozAllen’ Harvard BusinessReviewHarvard hogotteps er BoozAllen’s Throughout thepastyear, In suchcriticalareasascyber vative ideasdeveloped initsinter ement Review y . Someexamplesofthis range s intellectualcapitalare and , Vital Speeches , ,reports, s, MIT Sloan . security nal , for a better work–life balance. for abetterwork–life shaped by iTunes and thedesire organizations andageneration relationship between established refor offer policiesandmanagement andDov S.Zakheim W. Howell Jr., V to helporganizesquadrons. siteFacebookuse thenetworking attemptsto forexample, address, to already forcedthemilitary GenYhas access forgranted, takingonline of itsmembers group togrowupwiththemajority after1978.Thefirst those born MeetsGenerationY The Military “Militar c rsdnsAtFizo,Lloyd Fritzson, ice PresidentsArt Unmanned andRoboticWarfare The authors pointtotheposi- The authors es), retired andonactiveduty (both leaders a groupofseniorAmericanmilitary John F. Kennedy SchoolofGovernmentconvened andtactics. strategy, doctrine, position inmilitary ifnotdominant, systems willassumeaprominent, In the ms thatcaninvigorate the y ofMillennials,” BoozAllen eircvla tf,Hradpoesr,and professors, Harvard senior civilianstaff, Last June, Booz Allen and Harvard University’s BoozAllenandHarvard Last June, strategy+business Generation Y, of so-called tudes andtastes lenged by theatti is beingchal- American militar order ofthe The established in whichunmannedandrobotic revolution inwarfare imminent isfacingan the USmilitary potential challenges.One issue astheyof leaders preparefor theideas help shapeandinform to role taking onaleadership Booz Allenhasalongtraditionof article , from all service branch- from allservice y - openness andvoluminouscommu- F on whichadvertises gence Agency, andtheCentralIntelli- on YouTube, videos which placesrecruitment fact iswell knowntotheUSNa isamust.This of theInternet tion, grandparents ‘thegreatestgenera- jour and selflessheroismthatinspired even provide anechoofthegrit themillennialscould effectively, deplo toaccept, learns private sectors inthepublicand rent leadership for nonprofitactivities.“Ifthecur theyteamwork; enjoy volunteering are committedtocommunityand W closely resemblesitsgrandparents’ arealsoknown)most its members as Generation Y(orthemillennials, Generation Xthatprecededit, family thanthedivorce-plagued tives: Withagreateremphasison cbo.I at thequalitiesof acebook. Infact, orld Warorld IIgeneration.Millennials nalist Tom Brokaw tolabeltheir ’” the authors contend. ’” theauthors To use reachGeneration Y, y, and manageGenerationY and civilianleader of someournation’s mostexperiencedmilitar consensus, often inremarkable considered views, andFutures,” the whichoffers Options, Issues, jointly published“UnmannedandRoboticWarfare: andBoozAllen Harvard accountability. Afterward, and ethics, andissuesinvolving leadership, forms, ways toadaptexistingplat- metric advantage, maintenanceoftheUS’s asym- current funding, including program and identifiedfutureissues, state, assesseditscurrent unmanned warfare, pants reviewed of progressin thepast10years the32partici- warfare. Overatwo-day session, recent developments inunmannedandrobotic toexploretheextraordinary Booz Allenexperts vy - , s. that fostercreativity reacts well tomanagementstyles IM—suggest stronglythatGenY or atleasttextmessage youblog— in whichifyoubreathe, nication fosteredinageneration that itmostneeds. o willgiveGenerationYthe tary whilethemili- and lessstratified, morenimbleandflexible military inherent strengthswillmake the GenerationY’s note, the authors Inthebestofallworlds, leaders. around thisnew generationof asitmorphs control structure w mustbecarefulnotto military the groups, organized terrorist facesinloosely that theworld antidote totheasymmetricenem generation couldbetheperfect decentralized en ability tomake decisionsina qualities speakwell tothegroup’s these Moreover, and groupwork. verlay of structure anddirection verlay ofstructure eak Although thisnetwork-savvy en itslinearcommand-and- vironment. , initiative, y y

23 Thought Leadership 24 Booz Allen Hamilton profit—working togethertoorches- profit—working andnot-for- private, tions—public, influentialorganiza of interested, and adaptablerepresentatives ventures aremadeupofflexible theseambitiousnew joint ties, group. Knownasmegacommuni- ofsocietyinadedicated sectors fromalllevels and marshaled globalization—demand resources The AgeofMegacommunities laborative efforts, as well as opportunities for aswell asopportunities laborative efforts, lenges thatmightbestbeconquered throughcol- and patientstheirfamilies. ment, govern- academia, medical equipmentmakers, companies, pharmaceutical care providers, includedteamsrepresentinghealth- Participants caregiver patients, to mitigatetheimpactofdiseaseon inorder treatment andcareofthosewhohave it, detection ofAlzheimer’s diseaseandimprove the collaboration couldenhancetheprevention and Alzheimer’ “Participants identifiedandexplored key“Participants chal- nuac opne,publicadvocates, insurance companies, ntblt,and instability, geopolitical care, health- policy, social example, for involving, problems—those ingly intractable large andseem- tosolve Efforts objective was toexplorehow September 2007. Theprimary pate inastrategicsimulation topartici- inallsectors leaders 80 megacommunity ofnearly b Health T Booz AllenandtheCenterfor s Disease:ThePath Ahead etGnrc,convened a y Newt Gingrich, s, and thebroadersociety. asomto,founded ransformation, - vie guide tobuildingsuchnetworks. offerafar-reaching Napolitano, FernandoBooz &Company Partner alongwith Christopher Kelly, Van President LeeandVice Gerencser andReginald Mark opoi raiain,including nonprofit organizations, and government, from business, Booz AllenSeniorV 2008), (Palgrave Macmillan, Today’s GlobalChallenges Together and Non-ProfitsCan Tackle Leader totacklealone. party that wouldbetoodifficultforany trate solutionstocriticalproblems ws withmorethan100leader The authors drawThe authors oninter- In fGvrmn,Business s ofGovernment, Megacommunities: How ice Presidents national strategicplan. whichwillexecutethe disease megacommunity, namefortheAlzheimer’s theformal Disease, plan, with creatinganAlzheimer’s “nationalstrategic ataskforcecharged Alzheimer’s StudyGroup, mo Booz Allenisnowhelpingthemegacommunity Disease Megacommunity:ThePath Ahead. titled“Alzheimer’swere publishedinareport simulation andrecommendationsforthefuture cover acceleratedis- empower patientsandcaregivers, the urgencyofAlzheimer’s diseasecrisis, toincreaseawarenessfour areaswere of efforts wasoration amongthemembers necessary.” The munity identifiedfourspecificareaswherecollab- themegacom- President SusanPenfield. “Infact, Alzheimer’ wor ve from planning to action by supporting the ve fromplanningtoactionby supporting king togethertohelpfindacurefor The insightsgleanedfromthestrategic ” and Leaders EngagedonAlzheimer’s” andLeaders y of a cure, and transform the caremodel. andtransform y ofacure, s disease,” says BoozAllenVice s balance idealswithrealities, framewor book forcreatingpromising the bookis“anoptimistichand- perfect withthegood.” ening the community of Harlem. ening thecommunityofHarlem. andstrength- world’s rainforests, the conserving HIV/AIDS inIndia, suchasinconfronting tings, inavarietyofset- munities work also demonstrateshowmegacom- and RichardParsons. Thebook Kenneth Chenault, Jody Williams, MelanneVerveer, Hank Paulson, Kissinger, Henry Bill Clinton, Re 2008 issueof munities view In areview of , Lew McCreary writesthat Lew McCreary , published intheJune ks forchangethat Harvard Business Harvard Megacom- ” the ‘‘ by Department ofDefensepro- by Department thetargetsrequired supports as laborandoverhead “nolonger tives focusedonsuchcategories incremental cost-reductioninitia- of squeezingoutsavings through costs. Yet thetraditional approach and simultaneouslyreducing tems ingly capableandcomplexsys- consequences ofdecisionsyetto andreveal theunintended risk, mitigate ing totestassumptions, ties—can usethetoolofw asmegacommuni- tors—known andcivilsec- private, the public, aredrawnwhose members from andgroups global corporations, organizations, Government return. strategies beforethepointofno high premiumontestingplansand SR Achieving Step-ChangeCostReduction ISSR: Wargaming forLeaders possible issuesandoutcomesofcomplexsituations. W argames enable participants to understand inadvance tounderstand argames enableparticipants delivering increas imperatives: between opposing frequently caught are facturers defense manu- and agers Program man- tions placea largeinstitu- ty, nomic uncertain- andeco- tion, competi- ruthless security threats, metric conflict, terized by asym- charac- In aworld argam - - which they aregrappling. real situationordecisionwith apply thefindingstoshape moving They situations. canthen outcomes ofcomplexandfast- ronment—possible issuesand in advanceandarisk-freeenvi- controlled settingtounderstand— ina towork enable participants problem-solving exercisesthat gic simulations)arecollaborative inherent (drivenby platform infourcategories: cost drivers ISSRevaluates ISSR framework. Booz Allenappliesitsintegrated address aprogram’s costdrivers, designed andbuilt. be foundinhowasystemis lastingsavings can siderable, forcon- show thatopportunities Program Costs?”Theauthors paper “ISSR:WhatDrives(Your) Kronenberg, Booz &Company PrincipalEric alongwith Scherer, Associate Kurt President Mike JonesandSenior grams, Battlefield totheBoar Strategic DecisionMakingfromthe be made. MGa-il 2008)explainshow. (McGraw-Hill, Kurz, FrostPrincipals Mark andRobert and Herman President Mark Written by BoozAllenV oietf,aaye and analyze, To identify, W Wargaming forLeaders argames (alsocalledstrate- ” noteBoozAllenV Wargaming forLeaders: in theirwhite droom ice ice or anavian flupandemic. to respondpost-9/11terrorism and collaborativesolutionsneeded forge themutualunder constituentsto together diverse show howwargames canbring competitive threats.They also andConAgracounter Caterpillar and tohelpcompaniessuchas the dynamicsoffuturewarfare, outmaneuver foesandunderstand wargaming tohelptheUSmilitary explainhowtheythe authors used simulations forBoozAllenclients, experience inconductingstrategic ness andmegacommunities. wargames andwargames forbusi- advance gleanedfrommilitar explores valuablelessons-in- cost reduction. achieves enduringstep-change and manufacturingbuildcosts Additionally and vettedformaximumbenefit. measures have beenexplored ensures thatallcost-cutting andthe approach and suppliers, together governmentstakeholders approach iscollaborative, sive natureofBoozAllen’s ISSR practices). actual work andrealized(drivenby the aged), (driven by howproductionisman- systemic the productismade), (drivenby how structural design), Drawing ontheirdecadesof The rigorousandcomprehen- thefocusonmaterial , standing drawing y

25 Thought Leadership 26 Booz Allen Hamilton Making Transformation Stick efforts actuallyresultinchange, efforts When dochange the question, tion intheair operate. Withsomuchtransforma- major changesintheway they cies inWashington arepreparing more than80percentoftheagen- intelligence analysisregardingIraq, Katrina debacleandthefaulty ness thatledtotheHurricane firm tohelporganizationseffectivelyimplement firm ofacapabilitydeveloped by the ispart framework the collaboration acrossitsnumerousagencies, towardwhich isworking buildingacultureof PresidentDavidVice Humenansky. andBooz AllenPrincipalDavid Dyeand Allen, b Planning Framework,” written Implementation “An IntelligenceCommunityHumanCapital solving organizationalproblems—published long even ifthey arewell designed. human capital, That Translates That Policies intoPractice An ApproachtoHumanCapital y David Broadhur T BoozAllenHamilton— In thefallof2008, recognized asathoughtleaderin ailored totheUSintelligencecommunity , it isfittingtoask disaster prepared After thelackof faced before. than ithasever itself to transform greater pressure isfacing ernment The federalgov- change programsinvolving cult toimplementandsustain many organizationsfinditdiffi- an organization’s success.But jobs—is acriticalcontributorto tion thatpeoplebringtotheir andmotiva- experience, insights, Human capital—theskills, st, executive advisortoBooz - vre h ytm thebusiness oversee thesystem, but soarethepeoplewhowill T the outcomewillbeinadequate. projectandnothingmore, nology infor organization perceivesanew ifan dimensional. For instance, because the that changeinitiativesoftenfail magazine. Humenansky argues published in “The MazeofChange,” anarticle thedifferencein parses dent, Booz AllenHamiltonvicepresi- into moreofthesame? and whendothey merelydevolve echnolog ai ueasy a David Humenansky, mation systemtobeatech sciia,ofcour y iscritical, , y areone-ortwo- Government Executive and rewards fromdifferentpointsofview. its elementsasdiscussionitemstoweigh risks and usetheframework Seriesparticipants holders. mation isdeveloped andsharedwithagencystake- Series, oftheIntelligence Community RoundTablepart ity practical- sharing ofbestpracticesandresources, such ascollaborativeplanningandexecution, mented, cedures forhumancapitalinitiatives.Whenimple bypolicy implementers providing repeatablepro- It addressesthegapbetween policymakers and theuniquecharacteristicsofeachagency.serving for makingthosestrategiesoperationalwhilepre- mentation plansthatfeatureacommonapproach can translatehumancapitalstrategiesintoimple- methods formeasuringsuccessover time. and out, activitiestobecarried to beaddressed, human capitalinitiativesby providing questions , and sustainedresults. The framework isbeingputintopracticeas The framework The intelligencecommunity–wideframework a structured learning forum inwhichinfor- forum learning a structured the procedurescanachieve outcomes se, - in thebestpositiontosucceed. an Cycle approachtotransfor Transformationdisciplinary Life multi- But withBoozAllen’s holistic, transfor canproduceenduring instructions cludes that“nosinglesetof Humenansky explains.Hecon- mustallbealigned, structure technolog processes, alone activity;changesinpeople, change canbeseenasastand- designed tohelpmanage. is thatthetechnology workplace andthe mustbeintegrated, ogy processes withwhichthetechnol- y organizationcanputitself None oftheseaspects mation inallinstances. ,andinfra- y, mation, - ” tration wouldface. the new USpresidentialadminis event inlightofcriticalissuesthat andtohelpframethe shortages, andfood energy, health, security, about key issuesrelatedtoglobal Institute tohelpshapethinking wor ofsociety.that touchallparts andacademiaforprograms arts, the politics, business, science, in brings togetherleaders forum theweeklong July Aspen Institute, Organized by theprestigious sored forthepastfouryears. hasspon- whichthefirm Festival, lenges istheannualAspenIdeas Aspen IdeasFestival k the Da in reprinted was It conference. Defense IndustrialAssociation’s 2007logistics Connections inaLiquidW “Solid ship challengeinhiskeynote address, W. Shradercapturedtoday’s logisticsandleader- &CEORalph to itsclients.BoozAllenChairman and itisacriticalcapabilitythatBoozAllenbrings Solid Connections o h 08eet BoozAllen For the2008event, ed closelywiththeAspen andsubsequentlyappearedasacolumn y, pressing chal- world’s most sions aboutthe probing discus- in and participate mitment toinspire Booz Allen’s com- of A centerpiece and wherethey areneeded— when arrive goods andservices andscienceofmaking is theart place attherighttime.Logistics resources didn’t gettotheright have beenlostbecausecritical and battles have beencutshort, Good productshave failed, orld, - ia pehsof Vital Speeches ” attheNational We cannoteffectivelyaddressthe considered oneunavoidable fact: Disease.”Heart Thediscussion the Way toPrevent Cancerand to theFuture:Staying Healthy Is moderated apaneltitled“Looking who President RobinPortman, the topicofhealthcarewas V toexploitcyberspace? adversaries andpreventing theabilityof military dominanceforour information whilemaintaining infrastructure, andthenation’sproperty critical America’scorporate intellectual inamannerthatprotects Internet HowdoweInternet? securethe theopennatureof preserve Howdowe including, questions, Joan Dempsey andexploredmany President by BoozAllenVice Hold?” Thepanelwas moderated What DoestheCyberFuture one titled“Web 2.0andBeyond: was which BoozAllenparticipated Representing BoozAllenon Among themany panelsin lives mented in shouldn’ but intheirorganizations, important for everything but handsoff,” are meaningleaders matter er solead- decisionmaking, isinformed liquid world sized thatakey ina aspectofsolidleadership andpowerful. ismorepersonal Heempha- virtual is morecapable;andinlinkageswithother lessrigid instant ismorethoughtful;inlogistics, less premise thatlessismore.Inleadership, Shraderarguedthecounterintuitive dictable world, logistics, ship, s needtofocusattentiononthemostimportant MIT SloanManagement Re Emphasizing theinterconnectionofleader- s. His strategy forfocusistobe“mindson, s. Hisstrategy pni edrhpbosoe h atyear. past the over blogs leadership in upon t try to t try ice and linkagesintoda do everything important. important. everything on T a paneltitled“TheGlobalWar President BillThoetmoderated Breakthroughs ComeFrom?”; Vice Engines: WhereWilltheNextR&D session called“Innovation Labovich moderatedaplenary PresidentGary Vice Networks”; Challenges throughCollaborative panel titled“Addressing Global ina Christopher Kelly participated President and experiences:Vice sharedtheirperspectives leaders other sessionsatwhichthefirm’s isevidenced by the expertise burden ofchronicdiseases. the USuntilwe acknowledgethe escalation ofhealthcarecostsin Security inaGlobalizedWorld.” tutorial, Impacts onForeign Policy,” anda “Climate andNationalSecurity: session, inaplenary participated President R.JamesW Right War?”; andretiredVice error The breadthofBoozAllen’s “Balancing Liberty and “Balancing Liberty : Is America Fighting the : IsAmericaFighting vie w and was com y’ s fluid, responsible oolsey ,less s, unpre - -

27 Thought Leadership

28 Booz Allen Hamilton ‘‘ difference. They have notonlybrainsbutalsoheart. a passionforexcellenceandmaking —Ralph W. Shrader, Chairman &ChiefExecutiveOfficer Chairman —Ralph W. Shrader, Booz Allen’s morethan20,000peoplehave Our People knowledge andraiseculturalawareness. whereemployees canshare networks offerstructured transgender persons—and achie solve theirmostcomplexproblemsand ing groundforourpeopletohelpclients we prov- provide an openanddiverse year, the chancetomake adifference.Year after and opportunities, ongoinglearning ences, experi- its peoplethroughchallengingwork Booz Allenfur choice forthebestpeople.Thatiswhy achie We consultingfirm. technology knowwe can is tobetheabsolutebestmanagementand Booz AllenHamilton’s statedcommitment ChangingtheWorld intheCommunity, At Home, wor flex forcespersonnel, armed and former current NativeAmericans, Asian Americans, cultures andcareerexperiences—suchas grassroots company targetspecific forums environment.work Morethanadozen ofaninclusive they becomepart Booz Allen, and ourclients’—success.Whenpeoplejoin talented peopleisessentialtoourfir attractinganddeveloping tangible product, where they liveandwork. thecommunities and make adifferencein, neously encouragingthemtoengagein, k Because ouremployees areourmost ers, emsinsces whilesimulta ve missionsuccess, ve thatonlyifwe aretheemployer of and ga ther ,lsin ieul and bisexual, lesbian, y, s theaccomplishmentsof m’s— - some of these exemplary employees. some oftheseexemplary we salute they do.Onthefollowingpages, and adedicationtoexcellenceineverything 20,000 strong for-profits. Itallgoesbacktoourpeople— institutions tothesmallestcommunitynot- tions rangingfromthelargestfederal toorganiza- partner long-term as atrusted for success. recipe atmosphere withnopredetermined thrive inateam-based, BoozAllenpeople ideas andsolutions, energized. Stimulatedby thepower of thatisvibrantand ment andaworkforce Theresultisastimulatingenviron- trust. and respect, integrity, fairness, sionalism, profes- teamwork, entrepreneurship, lence, excel- diversity, core values:clientservice, diversity creative resultsforclients. more producesbetter, inturn, ideas. That, andnovel waysperspective ofexamining teams equippedwithamorewide-ranging ultimately creates foreveryone opportunity en because thecompany believes thatan resources toapowerful program, diversity vironment that fosters inclusionand vironment thatfosters It’s nowonderBoozAllenhasserved And whilewe embraceandencourage Booz Allenalsodevotes significant w , e areunifiedby ourcommon , who sharepositivevalues nonhierarchical

29 People 30 Booz Allen Hamilton m Will Nevilles. “Mypassionispeopleandusing simpleyetinspiringphilosophy drives A very Cultivating Talent DayandNight the AssuranceandResilienceteaminSanDiego, asaprincipalon working “day job”atBoozAllen, professional lifeintowhathejokinglycallshis around mebetteratwhatthey do,” hesays. y experience and perspective tomakey experienceandperspective those nNvle’ ae thatmeansdividinghis In Nevilles’s case, ‘‘ around mebetteratwhatthey do. tomakethose experience andperspective My passionispeopleandusingmy the timeandsweat.” andit’s all instantlyworth something like this, for living and toreallythinkaboutthingsinlifeworth inmyme…make major mewant togofurther student wrotetohimthat“thethingsyou’ve told wa ontheir programming andgettingaheadstart and advanced knowledgeaboutcomputers aregaining theseteenagers consultants, Nevilles andapproximately30otherBoozAllen Technology.of Information like Withmentors some 400studentsareenrolledintheAcadem aninner-cityschoolwhere at Hoover HighSchool, model,” hesays. solid preparationforbeingateacherandrole stephasbeen positions.“Every senior corporate Test DirectorateintheUSArmy andheldseveral ser he explains. BeforejoiningBoozAllenin2003, more variedthanalotofpeople’ whichis I relatestoriesaboutmy background, andatBoozAllen, onboards, in theclassroom, Academy Technology. ofInformation andHoover HighSchool’s troops incombat), emergency assistancetothefamiliesofUS OperationHomefront(whichprovides industry), ens cooperationbetween and government Defense IndustrialAssociation(whichstrength- oftheNational including theSanDiegochapters ontheboardsofseveral organizations, serving firm’s andDevelopment teamand Learning ofthe aspart business managementcourses and hisequallychallenging“nightjobs,” teaching . y tocollege. bu h etr eilssy,“You get Nevilles says, ” Abouttheletter, ved asdirectoroftheAirDefenseAr fe okn ihNvle,oneHoover withNevilles, After working P “To connections establishperson-to-person erhaps nowhereisthatmoreapparentthan s, ” Ne villes tillery y contribute. regardless ofwhetherthe of employees’ pay into401(k)s, unusual policyof“plunking10% aswell asBoozAllen’s bership, mem- andsubsidizedgym ter, on-sitefitnesscen- child care, on-site telecommuting options, to W Fortune accolades in2008was beingnamedto them better. and satisfiesthemwhileitstrivestomake thatchallenges people withaplacetowork Mother gram, benefits asajob-sharingpro- year An Employer ofChoice Places toLaunchaCareer named BoozAllentoits2008listof“Best Working Mother force, Allen iscreatingahighlymotivatedwork- Booz demands, manage theirwork/life consecutive year. “Byhelpingemployees forthe10th listin2008, Working Mothers” Allen toits and telecommutingoptionsinnamingBooz . Themagazinecitedsuchsought-after

Among BoozAllen’s moreprestigious IN THE PRESS ork For” list for the fourth consecutive For” listforthefourth ork adSzneRs,editorinchiefof ” saidSuzanneRiss, compressed wor is we consistentlyprovide our nies, hundreds oflargeandsmallcompa- to us:Itdemonstratesthatamong the recognitionmeansmuchmore rewarding tobecitedinthisway, Andalthoughitis a workplace. celebrating thefirm’s excellenceas of awards frommajorpublications has beenrecognizedwithdozens BoozAllenHamilton Over theyears, cited thefirm’ magazine’s “100BestCompanies ” Inaddition, “100 BestCompaniesfor . lxie childcare, s flextime, kweek, Business eek .” And y Working W GI Jobs —G.I. “T inEngineering&Information —Diversity/Careers Technology Company”“2008 BestDiversity —Computerworld “100 BestPlacestoWork inIT” —Vault Guidetothe Top 25 Technology ConsultingFirms toWork For” “10 BestFirms —Vault Guidetothe Top 25 Technology ConsultingFirms “Top 25Technology ConsultingFirms” —The Dave ThomasFoundation forAdoption “Top 100Adoption-Friendly Workplaces” intheUS —The PrincetonReview Jobs” US company providing the“BestEntry-Level Additional Recognition —Mar “Wor andNationalChildren’s AdvocacyCenter for HumanResourceManagement, AlabamaSociety North —Chamber ofCommerceHuntsville/MadisonCounty, Alabama “Best PlacestoWork” inHuntsville, —HawaiiBusiness “Best PlacestoWork” inHawaii —New OrleansCityBusiness “Best PlacestoWork” inNew Orleans —San Antonio BusinessJournal “Best PlacestoWork” inSanAntonio —Washington BusinessJournal “Best PlacestoW —Washingtonian metroarea DC, “Great PlacestoWork” intheWashington, ChamberofCommerce DC, —Washington, “ —Training “Top 10HallofFame” Workplace Flexibility” Alfred P. SloanA op 50Militar kplace ExcellenceSealofAppro yland Work-Life Alliance magazine magazine y-F magazine magazine magazine w riendly Emplo or ard for BusinessExcellencein k inGreaterW newspaper yers” ashington” val” magazine

31 People 32 Booz Allen Hamilton community in Keisha Edwards A ModelofService balance tomy life.” young, was others avalueinstilledinmewhenIwas “Serving Leadership TeamLeadership co-lead. asdiversity Edwards was electedtotheWLCExecutive recently, andprofessional development. More networking, diversity, whichorganizesprogramsinthe areasof Council (WLC), Atlanta chapterofBoozAllen’s Workforce Leadership Color Technology ascochairofthe Award. Shealsoserved health sector clientsinthepublic accomplishments involving serving For herpassionforhelpingothers. her while pursuing which dedicatesitselftosisterhoodandservice. she says. “W realize thatourdedicationto publichealthisn’t anact,” andthey clients atanevent like thediabeteswalkathon, gohandinhand.“IseeBoozAllen community partners belief thatdoinggoodbusinessandbeingdedicated Ed andsisterbeforeher, mother, English. Like hergrandmother, students, shetutoredhighschool While attendingDuke University, Driving(SADD). school chapterofStudentsAgainstDrunk inherhigh andparticipated meals toshut-insandtheelderly, w ards isanactivememberofAlphaKappasorority Growing upinGainesville, Ed Edwards hasexcelledprofessionally At BoozAllen, ” shesa w ards haswitnessedinactionBoozAllen’s long-held n fe rdaig shetaughthighschool and aftergraduating, , e’ volvement is virtually embedded inherDNA. volvement isvirtually she receiveda2007NationalWomen of re makingadifference. ys, nascaebsdi tat,believes anassociate basedinAtlanta, , “and working inthecommunitybrings “and working lrd,Ed Florida, ” wards delivered , national board of directors. national boardofdirectors. member oftheALSAssociation’s dent inHer K US have joinedtheeffort,” says more BoozAllenpeopleacrossthe hasevolved asmoreand Craig, partner ALS istoseehowaphilanthropic aspects ofourinvolvement with tained by thefirm. nonprofit par andemployee-centric personal oneofthemost Association, Allen’ fatal disease.ThusbeganBooz something tohelperadicatethis optimism thatthey wanted todo his courageandever-present they were somoved by disease, Lasting Legacy Inspiring Individual, participates inALSwalks nationwide participates W Booz Allenhelpedlaunchthefir nWead aseniorvicepresi- en Wiegand, alk toDefeatALSin2000andnow

“One of the truly inspiring “One ofthetruly PARTNERSHIP s involvement withtheALS ship, born ofourrespectfor born ship, known asLouGehrig’s morecommonly sis (ALS), amyotrophic lateralsclero- thathehad learned ers several ofMiller’s co-work- when colleagues. In1999, brought outthebestinhis Allen seniorassociatewho Craig Millerwas aBooz ndon, tner ships ever main V irginia, and a st - ‘‘ death, his use theoccasionnottomourn we adheredtoCraig’s wishesto Kirb sparkle,” ashiscolleagueBecky the man“whoalways hadthat gathered inMcLeantoremember adult sonsandhiswife, alongwithMiller’s two Allen staff, dozensofBooz after hisdeath, legacy endures.Several weeks buthis attheageof52, 2007, gic planin2008. reviewing theassociation’s strate- nationwide fund-raisinge in tions throughstaffparticipation incontribu- thousands ofdollars raisinghundredsof ALS in2000, for theinauguralWalk toDefeat consulting andmarketingservices hasincludedproviding support thefirm’s grams. Overtheyears, pro- outreach andpatientservices theassociation’sserve community level to on acorporate working among ahandfuloforganizations BoozAllenis forHope, Partner make adifference.” many ofustogetinvolved and associate. “Craighasinspiredso sa have joinedtheeffort. evolved asmore people has respect forCraig, ofour born partnership, how aphilanthropic involvement withALSis inspiring aspectsofour — Ken Wiegand, Senior Vice President, SeniorVice — Ken Wiegand, sKry aMcLean-basedsenior ys Kirby, Herndon, y putsit.“Despitethetear Miller diedonDecember15, Designated anALSAssociation but tocelebratehislife, One ofthetruly V irginia et,and vents, Betty , s, ” Reaching New Heights Reaching New Leader results. Andhe’s proving thispointasa boardmemberof Lester Mark a 2007RisingStarby the hewas named contributions totheircommunity andindustry, underage40whohavebusiness leaders made significant ments have himnotablerecognition. As oneof15 earned changecanoccur.”is wheretrue says. “Valuing group andsharingtheideasfromadiverse tojoinupforacommon cause,”community leaders Lester living locally. “We pulledtogetheradisparate groupof families benefits fortheconsiderablenumberofmilitary representatives forlegislationthatwouldprovide greater of theorganization’s alumnitosuccessfully pressstate Lesterledacoalition the organization.In2007and2008, aspresidentof ronment ofColorado.Heeventually served to thebusiness, whichintroducespromisingexecutives ship trainingcourse, whenhetooktheorganization’s 10-monthleader- in 2003, to effectchange.” “It’steams acrossthefirm. collaboratively allaboutworking aseniorassociatewhodevelops proposalswith Lester, Pikeswhat Leadership Peak isdoingtotrainleaders,” says are somany atBoozAllenand parallelstohowwe work “There Colorado Springsthatdevelops communityleaders. Lester’s professionalandphilanthropic accomplish- Lester’s involvement Pikes withLeadership Peak began ship Pik believes that great leadership bringsgreat believes thatgreatleadership sPa,anot-for-profitorganizationin es Peak, go enet opoi,andeconomicenvi- nonprofit, vernment, Colorado SpringsBusinessJournal .

33 People 34 Booz Allen Hamilton 2003 and set benchmarks for 2003 andsetbenchmarks whichwas launchedin Initiative, established by theBoardDiversity and geneticinfor veteran’s status, national origin, disability, sexualorientation, status, marital age, sex, religion, color, —but isnotlimitedto—race, encompasses approach todiversity possible definition. Diversity EnrichesUsAll Diversity Building onthefoundation Booz Allen’s multidimensional VALUING DIFFERENCE the fir of culture andperformance enhancesthe that diversity we believe “At BoozAllen, V president inMcLean, avice Betty Thompson, results forclients,” says provide thebestpossible people andourabilityto collective valueofour diversity initsbroadest diversity team. “Thatiswhy we view firm’s People Services rii,wholeadsthe irginia, m, amplifying the mation. ” sity andinclusionfa fir percent ofrespondentsrated the 91 assess employee satisfaction, conductedlastyearto survey” Indeed, employees,” says Thompson. forall andopportunity inclusion, ate anenvironment ofrespect, efforts isgettingnoticedexternally efforts ver roots affinitygroupshasproven employee resourcesandgrass- of initiatives andavastnetwork awardsa diversity program. and mentoringoppor training focused onsocialidentity, emplo includingmorethanadozen tion, m’s climateandculturefordiver- y successfulathelpinguscre The successofourdiversity “The combinationoftop-down yee-led forums andnetwor yee-led forums 91% OFRESPONDENTS for diversityandinclusion ratedthefirm’s climateandculture survey in acompany-wide “people into ourentireorganiza- embeddiversity further help other undertakings resources. Avarietyof sharing ideasand will beestablishedfor with localcompanies ness; andrelationships improve theireffective- evaluated sowe can and programswillbe existing partnerships thought leadership; and develop diversity discuss bestpractices Councilwill Advisory thenew Diversity ple, accountability. For exam- and results, innovation, programs focusedon tuting anumberofnew BoozAllenisinsti- firm, throughoutthe diversity vorably. uiis and tunities, F ks - AVORABL to aninternal were alsorecognizedin2008. Eight otherBoozAllenemployees program’s mostprestigioushonor. great career ented, Booz Allenthebestplacefor tal- striving todoeven moretomake andare plishments indiversity, Engineer oftheYear a Van Leereceivedthe2008Black President Reginald Senior Vice nolog tech- black rolemodelsinscience, Conference, Black EngineeroftheYear A withthe standing partnership hasalong- Catalyst. Thefirm and Out&Equal, Engineers, theSocietyofWomen Technology, including Women ofColorin minority-based organizations, with anumberofcommunity-and is throughstrategicpartnerships staff to attractandretaindiverse in the a specialsupplementondiversity the fir byMothers” “100 BestCompaniesforWorking Allen hasbeennamedoneofthe Booz ties. For thepast10years, and promotepeoplewithdisabili- hire, torecruit, innovative efforts oflaborfor by theUSsecretary nesses thathave beenrecognized aselectgroupofbusi- Champions, Freedom InitiativeCircleof year was inclusionintheNew Booz Allenreceivedover thepast as well. Oneofthehighesthonors “W Another w y m was afeaturedemployer in Y , and engineering. BoozAllen andengineering. , NewMagazine York Times diverse peopletobuilda diverse e areproudofouraccom . , ” says Thompson. which recognizes Working Mother ay BoozAllenworks w ard—the w . And ards . - iglrPrpcie SharedPurpose Singular Perspective, ‘‘ that BoozAllenishelpingmaketheir livesbetter. and you feedontheirlaughter andthefact Spend timewiththekidsatChildren’s Inn, their livesbetter.” and thefactthatBoozAllenishelpingmak andyoufeedontheirlaughter at Children’s Inn, notes Wong. “Spendany timeatallwiththekids fromthetruth,” butnothingisfurther downer, withpeopleinneedmustbea think thatworking “Somepeople Maryland. Health inBethesda, and theirfamiliesattheNationalInstitutesof tial “homeaway fromhome”forsickchildren aresiden- systematChildren’sreservation Inn, effor effor bothonthejobandinphilanthropic the firm titative dataanalysiswere oftremendoususefor discovered thatherskillsinqualitativeandquan- joinedBoozAllenin2005andsoon Maryland, knowledge andthepracticalknow-howtodeliver.” wor appliestothetechnical “That viewpoint certainly which areeminentlymoreuseful,” Wong recalls. words, butoneveryday not onthegrammar, bylearned teachingEnglishtoadultsisfocus ing valueofpracticalknowledge.“OnelessonI shediscovered thelast- immigrants. Indoingso, taught EnglishasasecondlanguagetoChinese spoke athome. whichshe andMandarin, inschool, learned whichshehad knowledge ofEnglishandFrench, thankstoher became thefamilytranslator, Wong Carolina, North 12 fromNigeriatoDurham, someplace else.Afteremigratingattheageof in oneplacecanmak Jenny Wong k we doatBoozAllen;we have thebook og aseniorconsultant inRockville, Wong, she As ateenagerintheUnitedStates, t, she used her expertise tohelpdevelop a sheusedherexpertise t, ofaprobono aspart ts. For example, learned early onthatskillsacquired early learned e ameaningfuldifference e

35 People 36 Booz Allen Hamilton fund-raising events Booz Allen’s of longtimesupport and Honors Awards education and diversity leadership to philanthropic for hiscommitment Shrader Ralph Officer & ChiefExecutive given toChair action organizations, largest humanitarianandcommunity Thurgood Mar Cor Light Institute one ofthewor from B’naiB’rith International, Distinguished Achievement Award National CapitalChapter Programs A Excellence inWorkplace Volunteer National MultipleSclerosisSociety

porate Leader ACHIEVEMENTS with awards including: hasbeennoteworthy,service involvement incommunity tion forourfirm’s impactand recogni- accolades. However, notfor make adifference, becauseitwants to efforts community improvement and philanthropic, in cultural, Booz AllenHamiltonengages Outstanding Corporate Y ward ear Award P artner Award artner the W man shall CollegeFund Professionals DC, Fundraising Association of ld’s oldestand Corporation ofthe Corporation from thePoints of ship Award chapter ofthe ashington, from the for , from from the , V the world. Itprovides peaceof mind.”the world. “Knowing thatpeoplearelooking outformemeans forAr support organizational transformation whonowperforms to helpmereadjust,” says Cronin, before hisdeployment. “BoozAllenwent theextramile rejoined theteamandprojecthewas on working tobeavaluableresourceashe Forum Services CroninfoundtheArmed Force, II MarineExpeditionary sional development programs. into BoozAllen’s culturethroughoutreachandprofes- employees withtransitioning military assists former environment atthegrassrootslevel— work supportive more thanadozenemployee groupsthatcreatea and dentalcoverage andlifeinsurance. suchasmedical benefits, continue toreceivecertain months outofeachyearactivedeployment and to compensationforsix between civilianandmilitary to activedutyiseligiblereceivethedifference anemployee called backgrounds.For example, military andretainingemployees with commitment torecruiting tar and appreciatestheneedschallengesofitsmili- BoozAllenunderstands initsranks, Guard members andNational reservists, “With somany veterans, number ofpoliciesandprogramsthatreflectthefir Employers by tour ofdutyinIraq2005. The Freedom toServe rii,andaUSMarinewhocompletedcombat irginia, y staff,” sa After his tour in Iraq, a 10-month term withthe a10-month term After histourinIraq, And BoozAllen’s of Forum—one Services Armed Named oneofthenation’s Top 50Military-Friendly ys ..Jobs G.I. Jason Cronin aaie BoozAllenboastsa magazine, , an associateinMcLean, m y clients. m’s 61 hours peryear.61 hours emplo 75percentofBoozAllen Nearly andculture. andarts services, healthand human tion andyouth, broad areas:community needsinfour supporting effort, porate citizenshipisayear-round Although Aprilwas singledout, to hundredsoforganizations. total ofmorethan11,000hours Allen employees volunteereda ofallBooz which three-quarters Month, Spirit ofService mak whichchangeslivesand passion, “I aminspiredby ouremployees’ director ofCommunityRelations. McLean-based principalandthe a assistance,” says JoeSuarez, help thosewhomostrequireour and intellectofouremployees to by thetalent harnessing ness, same way we approachourbusi- enhance humanitarian efforts. F enhance humanitarianefforts. ees taptheirbusinessskills to grams ismaximizedwhenemploy- dollar toraisingmillions of services to providing probonoconsulting vidual employees’ volunteerefforts ofindi- grantsinsupport important fromawarding smallbut forms, back tothecommunitytakes many Making anImpactinOurCommunities es this world abetterplace.”es thisworld

The impactofcommunitypro April 2008was designated “We approachphilanthropy the SPIRIT OF SERVICE s for worthy causes. s forworthy yees volunteeranaverage of The firm’s traditionofgiving andclients. staff, officers, volunteering interestsofits the charitablegivingand aligns itsresourceswith BoozAllen Relations team, from thefirm’s Community Hamilton. Withleadership value atBoozAllen bedrock remains atrue JamesAllen, partner expressedbyfirst founding “Spirit ofservice,” aphrase , during educa or - cor- - office first organizedateamof office first whenthe SanAntonio 1990s, early ed RebuildingTogether sincethe P and 7, Piper, and theirtwochildren, Connie; hiswife, an CameronKrier; remodeling thehomeofIraqveter- out inSeptember2008tofinish and theirfamiliesfriendscame 40BoozAllenemployees example, for program.InSeattle, Who Serve Those homes throughitsServing also helpsrevitalize soldiers’ RebuildingTogetherrate partners. ers, houses forlow-incomehomeown- and revitalizing cated topreserving 225 nationwideaffiliatesarededi- system. automated reservation by updatingtheInn’s their families, healing centerforsickchildrenand a National InstitutesofHealth, theChildren’ssupported Innatthe Allen healthandITconsultants Booz project Web site.Similarly, andredesignthe business plan, createafive-year strategic plan, torevise theproject’sexpertise Booz Allen’s Healthteamusedtheir of members villages inHonduras, training andcleanwater toremote communityhealth which delivers Brigade’s Project, RemoteVillage HospitalCenterMedical Virginia withthe inajointeffort example, yo,3.BoozAllenhassupport- ayton, is oneofBoozAllen’s corpo- euligTgte,whose Rebuilding Together, hlrn andToys forTots. Children, Center forMissingandExploited Smithsonian Institution, Scouts andBoy Scouts, Olympics, Special NeediestKids, Society, Society include theAmericanCancer more than600nonprofits.These with tial philanthropicpartnerships tocome.”the years in USO willcontinueitsvitalwork Allen Hamiltonbringstous, Booz “With thehelpandexpertise USOpresidentandCEO. Powell, tive manner,” says Edward A. resources inanefficientandeffec- mission whiledeploying our tant thatwe continuetofulfillour itisimpor- tions aroundtheworld, USO. “As theUSOexpandsopera- strategicplanforthe a long-term BoozAllenwilldevelop assistance, In additiontoproviding financial sonnel andtheirfamiliesglobally. per- the qualityoflifeformilitary toenhance programs andservices tion thatprovides morale-boosting nonprofitorganiza- aprivate, USO, Worldwide ofthe StrategicPartner August 2008BoozAllenbecamea National RebuildingDay. onhouses towork volunteers Booz Allenmaintainssubstan in On amuchbroaderscale, , Leukemia &Lymphoma L soito,Girl ALS Association, ahntn DC Washington, fix upahomein volunteers Here, the 1990s. T Rebuilding has supported Booz Allen ogether since National the -

37 People 38 Booz Allen Hamilton n ohnl eitain event and tohandleregistration, staff, athletes, tool tomanagetheactivitiesof held inOctoberShanghai.Asa Olympics W the buildupto2007Special Management System(GMS)during ware packagecalledGames efficiencies initsuseofasoft- gainne Olympics International helpedSpecial Virginia, Herndon, adults withintellectualdisabilities. letic competitionforchildrenand trainingandath- year-round sports Olympics organizationpro theSpecial and globallevel, Olympics. Atthelocal, the UnitedStateswithSpecial icant probonoinvolvement across another yearofBoozAllen’s signif- $72,000 in2008. campaign thatraisedupward of Olympics ofGreaterDa tribute moretotheSpecial to seewhichcompany willcon- competition good-natured sports businesses inhiscommunitya ayeartohelpingorganize hours Special Olympics:ContributinginMany Ways

A BoozAllenteambasedin inDaytonThe work caps NATIONAL EFFORT dedicates morethan175 special aswell. Vincent is andhiseffort letes, are SpecialOlympicsath- to children heisreferring Security team.Thesmiling andamemberofthe Ohio, an associateinDayton, effort,” Vincent, says Barry all Ineedtojustifythe and seeingtheirsmilesis “Just lookingatthekids or ld SummerGames, and volunteer national, yton, vides a s, w Olympics World SummerGamesinShanghai Opening Ceremony forthe2007Special hminhp,andin2008, Championships, Winter Olympics Virginia sponsored theannualSpecial get warm. thenwent insideto Virginia—and $15,000 forSpecialOlympics staffer Norfolk pledges andsponsorship, of theChesapeake Bay. Through each F whichtakes place Polar Plunge, literally—by swimminginthecity’s tooktheplunge— Allen volunteers some interfacetechnologies. andminimizingcumber- costs, trimmingmaintenance technology, upgradingitslegacy GMS, ernize tomod- strategy tion technology implemented athree-yearinfor tries. BoozAllendeveloped and a yearinmorethan160coun of200competitions in therunning GMShasbeeninvaluable results, and timingsystems, scheduling, ic 02 BoozAllenhas Since 2002, nNrok igna 22Booz Virginia, In Norfolk, RAISED $15,000 Chesapeake Bay 22 VOLUNTEERS s raisedapproximately ebr uary inthefrigidwaters uary POLAR PLUNGE in Norfolkswamthe for SpecialOlympics. - ma- volumes.” theythose hours volunteerspeak colleagues feelthesame.All Special Olympicsvolunteer. “My based inHonoluluandalongtime Machado, the attempt,’” says Melvin“Mack” letmebe brave in if Icannotwin, ‘Letmewin.But athletes’ oath, time IheartheSpecialOlympics arepulled each “My heartstrings andbowling. bocce, in basketball, lighted by wintercompetition anevent high Classic Games, Games aswell astheHoliday including thestate’s Summer Special OlympicsHawaii events, inavarietyof participating hours volunteered morethan1,100 since 1988. ate ofSpecialOlympicsMaryland ed theSaintMary’s Countyaffili- BoozAllenhassupport- Maryland, and nHwi,thefirm’s staff In Hawaii, And inLexingtonPark, transportation. arranging matchesand and sports up theopeningceremony ities thatincludedsetting staff volunteeredforactiv- more than100BoozAllen a BoozAllenassociate - Connecting ColleagueswithCommunityNeeds ‘‘ People ofgold. herehave hearts whichatBoozAllenw to joinme, I becamegoodataskingother hear at BoozAllenwasn’t difficult.People here have which tojoinme, became goodataskingothers resources tocommunityneeds,” says Miller. “I Ilinktherightpeopleand to clients’challenges, P forKitty ramp anddogeneralhouseholdrepairs tobuildawheelchair volunteers ALS Virginia with numerousothercharitableorganizations. also played akey roleintheoffice’s involvement but to provide cooked mealsforneedy families, House remainedvitalby puttingtogetherateam firm’s commitmenttotheRonaldMcDonald shenotonlyhelpedensurethatthe capacity, community relationsprograminNorfolk.Inthat was soonnamedcochairofthe tion technology, minute.”and loving every Iwas heavilyinvolved inthecommunity, knew it, and skillstohelppeople,” says Miller. “BeforeI thatBoozAllenhadalotofresources firsthand McDonald House—andhadarevelation. “Isaw aiding cancer-stricken childrenattheRonald her new colleaguesby signingupforagroup Hampton Roads, Virginia Business Volunteer2007 Corporate Coordinatora children andschools. anddistributesfreebookstoneedy shelters reading sessionsforchildrenlivinginhomeless alocalorganization thatprovides of REACH, disease. AndMillerjoinedtheboardofdirector alsoknownasLouGehrig’s disease ALS, When V endleton, rii,ofc nOtbr20,shegottoknow officeinOctober2003, irginia, “Much asBoozAllenalignstherightpeople For example, Norfolk staffers partnered with partnered Norfolkstaffers For example, ininforma- anassociatewhoworks Miller, o e fot,Millerwas presentedthe For herefforts, ts ofgold.” Deborah Miller who liveswiththeneurodegenerative a localnonprofitresourcecenter. magazine andVOLUNTEER joined BoozAllen’s Norfolk, asn’ s t difficult. w ard b y s

39 People 40 Booz Allen Hamilton ate basedinMcLean, anassoci- abiggerpurpose,”served says Rocca, through programsofsocialresponsibilitythat couldgrow I thoughttheLatinAmericanForum diver firm’s long-standingtraditions:acommitmentto ning affinitygroupsby bringingtogethertwoofthe fresh energ 2007,since January As presidentofthefirm’s LatinAmericanForum Vision Renewed Shared Heritage, ia Peru. “Connectingwiththecommunity Lima, “Instead ofsponsoringmorehappy hours, sity andadedicationtocommunityser y intooneofBoozAllen’s longest-run- ‘‘ Eduardo Rocca V rii,andanativeof irginia, the world—and we have alotof fundoingit. Connecting withthe communityhelpsusimprove grow through programs ofsocialresponsibility. I thoughttheLatin American Forum could has injected vice. We arelookingforward toan even stronger2009.” and accomplishedsomereallypositivethings. we’ve increasedinterestintheforum together, the willandmeansarethere.Byputtingthem both “I’vegized forum. that atBoozAllen, learned says ofhistenureasheadthefreshlyener- “It’sfirm. growthexperience,” beenatrue Rocca projects have attractedalotofinterestwithinthe under and wrappedmorethan300holiday toys for thegrouppurchased Community Relationsteam, together withthefirm’s In Decemberofthatyear, drawing more than100people. relief efforts, member LatinAmericanF Ica inthesummerof2007, hitthePeruvian coastalprovince of earthquake Afterapow explored cross-culturalleadership. andanotherthat different ethnicbackgrounds, of dippingintoawiderpoolcandidatesfrom events—one focusingontheimportance recruiting alsohelpedfacilitateapairofBoozAllen members area families. being consideredforadoptionby W seven are the SummerMiraclesprogram, in Out oftheninechildrenwhoparticipated Colombian childrenwhohadlosttheirparents. andagroupof activities BoozAllenvolunteers dren. Theevent broughttogetherforaday offun chil- ed toprovidingcareorphaned long-term anorganizationdedicat- by KidSave International, organized by theSummerMiraclesprogramrun inabowlingparty fundedandparticipated bers mem- Roccaandforum community partnerships. tapping intoBoozAllen’s longlistofsuccessful of fundoingit.” wehelps usimprove have theworld—and alot The LatinAmericanForum’s programsand Joining withthefir by Rocca beganrejuvenatingtheforum privileged childrenaroundW s hostedafund-raiserforRedCross m’ iest em forum team, s Diversity sigo,DC. ashington, sigo,DC, ashington, orum erful Making aDifferenceinColoradoSprings our goalofamoreinteractivesite “Booz Allen’s contributionsmade from212countries. unique visitors languages anddrew 106million 2007, ent children’s activityeachday. In “countdown calendar”withadiffer- including interactivegamesanda look andaddingspecialfeatures, givingitaninviting new displayed, Santa’s travels worldwide were (www.noradsanta.org) where NORAD tocreateanew Web site collaboratedwith volunteers on ChristmasEve.BoozAllen progress ofSantaandhisreindeer threats fromthesky the monitors agency thatusuallywatches for project, Command (NORAD)Tracks Santa American AerospaceDefense withtheNorth partnership Springs office’s 2007and2008 hasbeentheColorado world has touchedchildrenaroundthe Impact Award fromBoozAllen. Excellence, Springs CenterforNonprofit

A special pro bono effort that A specialprobonoeffort CONTRIBUTING LOCALLY the sitewas available insix program fromtheColorado philanthropic corporate ofoutstanding category Philanthropy Award inthe awards: in aPartners was recognizedwithtwo thegreatergood serving office’s commitmentto table campaigns.The dozen nonprofitandchari- two nearly supported past yearthelocaloffice whereduringthe Springs, cially evident inColorado isespe- community service Booz Allen’s dedicationto in whichthemilitar and anInvolvement & y cultures tothecity. “A single vidual talents, programs toattractamixof indi- for buildingonexistingdiver The citycouncilrecognizedthefirm appreciation topeoplenationwide. andcommunicatingthat diversity ciate theircommunity’s rich forcitizenstoappre- opportunities tive campaignisaimedatcreating community activists.Thisinnova- nonprofit organizationsaswell as dozen academic, Chamber ofCommerceanda the GreaterColoradoSprings with led by inpartnership thefirm aneffort Forum, Springs Diversity been involved inistheColorado year-round activitiesBoozAllenhas of publicaffairs. NORAD’s director says Mike Perini, their willingnesstogetin andweappreciate truly a reality, NORAD Tracks Santa2008homepage One ofthemorenoteworthy unique visitorsfrom TRACK SANTA Booz Allen helpedNORAD createanew akrud,and backgrounds, oprt,and corporate, site that drew site thatdrew volved, 212 COUNTRIES. sity ” 106 MILLION cultivate communityleaders. program whosemissionisto atraining PikesLeadership Peak, the ALSAssociation, ofColorado, BigSisters Brothers Big American CancerSociety, the Alzheimer’s Association, the ColoradoChapterof theColoradoAIDSProject, Society, the Leukemia &Lymphoma other organizations, with many share theirexpertise office volunteertheirtimeand the catalystforpositivechange.” others, the communityandengaging office. “Butby joiningforceswith leader oftheColoradoSprings vicepresidentand Stevens, Kurt region’ company a cannottransform Staff intheColoradoSprings s economichealth,” says a singlecompany canbe including and

41 People 42 Booz Allen Hamilton Cultivating CultureandtheArts the wor fromaround than 365,000visitors was seenfreeofchargeby more ist’ retrospective oftheAmericanreal- 2008.Amajor 21, through January exhibition attheNationalGaller Cape CodEvening be went sponsorship far Gallery spective shownin1996. sinceaVanGallery Goghretro- popular exhibitionattheNational yond justproviding thebacking ok theHopperexhibition s work,

F APPLYING EXPERTISE o h tr,theNational rom thestart, munity cultural characterofacom- sceneenrichesthe arts innovative A thoughtful, sponsor was BoozAllen’sefforts year. Foremost amongits over thepast to thearts expanded itscommitment why BoozAllenHamilton rmSpebr1,2007, from September16, whichran DC, Washington, in ofArt National Gallery Hopper exhibitionatthe ld, making itthemost , which isprecisely ship oftheEdward oneofmany intheEdward works Hopper , fAti ahntn DC inWashington, y ofArt Gallery thatmay have amorelong- Gallery ne andmedia. technology standing achievement inmuseum whichrecognizes out- Museums, from theAmericanAssociationof gious MuseAward awarded thepresti- wereand thefirm the NationalGaller a resultofthiswork, As andhiswork. artist lear those whowanted to orfor tion inperson to attendtheexhibi- travel toWashington who were unableto on theWeb forthose whichwere available into podcasts, ance fortheinstitution’s foray first vided strategicandtechnicalguid- pro- and onlinechannels.Thefirm took advantageofbroadcast, innovative marketingprogramsthat the BoozAllenteamde as bilities” becametherallyingcry National Gallery. “Picturethepossi- to bringtheexhibition w relationshipsfortheNational n moreaboutthe nadto,Booz Allenforged In addition, ‘‘ y veloped print, Jsp rkr,ExecutiveOfficerofDevelopment Krakora, —Joseph Edward Hopperexhibition. overwhelming successofthe was tothe instrumental and External Affairs, National Gallery ofArt NationalGallery Affairs, and External Booz AllenHamilton Public Television tosponsor andMaryland US AirForce Band, the Center, Strathmore HallArts Booz Allenjoinedwiththe toanationwideaudience, the arts ofArt.”the NationalGallery sponsor paradigms tohelpfutureexhibition newhas provided constructive BoozAllen tion hasnowended, tion. AlthoughtheHopperexhibi- totheexhibi- ofvisitors spectrum tional programmingandthewide theeduca- ously helpeddiversify constituencies, amongother Scouts, and theGirl totheNavy Band National Gallery “Byintroducingthe ofArt. Gallery attheNational affairs and external executive officerofdevelopment exhibition,” says JosephKrakora, success oftheEdward Hopper totheoverwhelming instrumental Scouts. than 81,000Girl educationprogramformore arts ment ofanactivitybadgeand USA thatresultedintheestablish- Scoutsofthe andtheGirl Gallery between theNational a partnership andalsofacilitated series, concert inthemuseum’sperform outdoor Allen enlistedtheUSNavy Bandto Booz lasting impact.For example, In a partnership thatbrought In apartnership “Booz AllenHamiltonwas s effectivelyengagewith Booz Allengener - ne to complementthemuseum’s (http://ocean.si.edu/ocean_hall/) onlineexhibit create avirtual BoozAllenhelped History, National MuseumofNatural For theSmithsonianInstitution’s and even global—audiences. helping themreachnationwide— to twootherculturalorganizations, operating strategy. helpedcraftasustainable firm forwhichthe with Strathmore, Booz Allen’s existingrelationship was anoutgrowthof concert the Clint BlackandPatti LaBelle, byAlso featuringperformances 67 percentofallPBSstations. airingon Veterans Day weekend, later broadcastin30stateson oftheAirForce andwas sary celebratedthe60thanniver- cert thecon- Maryland, in Bethesda, forces.HeldinJune2007 armed the menandwomenofUS Tribute,” thathonored aconcert “America’s Veterans: AMusical and make donations. and theabilitytopurchasetickets anonlinestore, cation resources, improvements includingnew edu- and reachabroaderaudiencewith (www.gettysburgfoundation.org) enhance thefoundation’s Web site Booz Allenhelped Foundation, P withtheNational And working theSantOcean Hall. exhibition, ar w k Service andtheGettysburg k Service est andlargestpermanent Booz Allenlentitsexper tise Mar Carrington ahousehold,”Booz Allenandrunning says “There aresimilaritiesbetween leadingaprojectteamat Fulfillment Full-Time Work, Part-Time trade thislifeforanything.” butIwouldn’t stepped offthetraditionalcareer trackabit, clients alike fortheroadI’ve tak under time schedulein1996whilefinishingherdegree. apart- professional growthandencouraginghertopursue credits hermany withhelpinghernavigate mentors her oneofthosedays fromherhome.She four days aweek, 9.Shealsoworks andJeremy, 12, their twosons—Bryce, afamily. sheandherhusbandcarefor and started Today, engineering managementatGeorgeWashington Univer during whichshecompletedamaster’s degreeprogramin scheduleforthepast12years, apart-time been working needschange. as theirprofessionalandpersonal arrangements ment toproviding peoplewithflexiblework aidedby BoozAllen’s commit- fulfilling careerwithfamily, balancesa Carrington scale systemintegrationproject, engineer providing k considerable measurewhatshecannot.Asaleadsystems can andcan’t do.” andyoubecomegoodatknowingwhat you delegate, yland. “Withboth, “One ofthethingsthatkeeps meatBoozAllenisthe Car In this case, what Carrington candooutweighs whatCarrington by a In thiscase, standing andrespectIgetfrom my colleaguesand rington joined Booz Allen 17 years agoandhas rington joinedBoozAllen17years , an associatebasedinAnnapolisJunction, e y management support toalarge- y managementsupport you becomeexceedinglyefficient, en, ” says “I’ve Carrington. Michelle sity

43 People 44 Booz Allen Hamilton inn emok uprigCins andEachOther Clients, Winning Teamwork: Supporting ‘‘ VneSmsn SeniorAssociate Simpson, —Vince sfrtetop,andkeepingthemsafeisparamount. is forthetroops, this we bringtogetherarealall-starteam.Afterall, Developing innovative solutionsrequiresthat the valueofcollaborativeteamwor hazards inthebattlefield, ties fordetectingandeliminatinglife-threatening tion Warfare Directorate(I2WD)tocreatecapabili- ing withtheUSArmy’s IntelligenceandInforma- ing teams. ofoutstand- asmembers and theirabilitytowork hires originates withthetalentedpeoplefirm ever morecomplexchallengesthatthey face Booz Allen’s the abilitytohelpclientssurmount Simpson, arealall-starteam,” says of originalthinkers, requires thatwe bringtogetheracollection evolving needs.“Developing innovative solutions wor livesthroughflexible professional andpersonal they needtobalance their programs andsupport dedicated toproviding itsemployees withthe focus andcommitment.That’s why BoozAllenis nolog totheeffort. andtestingsupport integration, ing computer. isproviding systemsengineer- Thefirm caneasilyoperatewithalaptop allied soldiers that off-the-shelftechnology use cost-effective, ing themsafeisparamount. and keep- thisisforthetroops, Jersey. “After all, , k ar system integration, As amemberoftheBoozAllenteampartner- Helping clientsdevelop innovative tech The toolsthatBoozAllenishelpingdesign y thatliterallysaves livesalsorequires rangements, a seniorassociateinEatontown, ev rgas anda leave programs, softw Vince Simpson Vince ” are andhard k inaddressing knows w Ne are - w the clientandgrowprofessionally.” ageable butstillallowsmetoserve whichmakes lifemoreman- week, so nowIwor I cameupwithaflexibleschedule, and (pictured farleft).“Mymanagers says Associate find amoresatisfyingengagement,” the I2WDteambecauseyoucan’t of Istillwanted tobeapart office, 74milesfromthe Pennsylvania, in 2005andrelocatedtoeastern culture.“WhenImarried supportive ing truly meaningfulgoals.”ing truly the creativeatmosphereandachiev- isexcitingandIlove but thework K being anew mom,” says Dipaolo- fulltimeand me juggleworking environment helped the supportive inNovember 2006, Matthew, child, tomy first leave aftergivingbirth frommaternity “When Ireturned work. ronment andimportant Booz Allen’s accommodatingen b another associateontheEatontown- sdIW em likewise values I2WDteam, ased ocun. “The hours aredemanding, ocun. “Thehours Amanda Dipaolo-Kocun k fromhometwodays a Angela Michelis (center), vi- ‘‘ Relationships ThatEndure up whereIleftoff. in2003.ItfeltlikeIhadpicked the firm so Irejoined people ofBoozAllen, and retur Controller Corporate 200peoplerejoinedthefirm. nearly where. In2007, Kids,” else- gainedworking bringingnew skillsandexpertise withBoozAllenas“ComeBack toresumetheircareers return extended familythroughthefirm’s alumniprogram.Stillothers career. ofBoozAllen’s Colleagueswhomove onremainpart through AlumniIn whom Ihadworkedduringmy originaltenurewere stillhere.” especiallysincesomany peoplewith picked upwhereIleftoff, itfeltlike Ihad occurred, tothefirm toreturn opportunity in2003.Whenthat soIrejoinedthefirm talented people, withthose collaborative peopleatBoozAllen.Imissedworking compan peopleatevery me isthatwhiletherearehigh-performing different companies,” says Cook.“Whatbecameapparentto andhadtheoccasiontointeractwithstafffrommanyfirm ance andResilienceteamssponsoredAlumniInvitationals. spring Thispast aboutcareeropportunities. andlearn can network ComeBack KidsProgramandconsultingteamsatwhichalumni One ComeBackKidisMcLean-basedSeniorDirectorand One new way staffis BoozAllen maintainstieswithformer ALUMNI boththeEconomicandBusinessAnalysisAssur- , the firm asaspringboardtothenextstageoftheir the firm choosetousetheirexperienceat others Booz Allen, Although many individuals createalifelongcareerat skills. nities todevelop theircapabilitiesandleadership them withvariedprofessionalexperiencesandopportu- Booz Allenattractsexceptionalpeopleandprovides y, I missed working withthetalented I missedworking e n20.“fe 0yasa ozAln Ileftthe ned in2003.“After atBoozAllen, 10years there isahigherpercentageofhighlymotivated, vitationals, Kevin Cook, gatherings hostedby thefir who leftBoozAllenin1996 m’ s

45 People 29088 p46-473/5/0911:55PMPage46

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47 Principal Offices

48 Booz Allen Hamilton Leadership Thomas A.Fuhrman L. Fritzson Arthur Margo L.Fitzpatrick Molly Finn John Feeney Michael A.Farber Lee J.Falkenstrom Judith H.Dotson Paul M.Doolittle Joan Dempsey Maria Darby Karen M.Dahut C.Cubbage Gary Andrew S.Cohen Douglas W. Carter Donald G.Busson Cynthia L.Broyles Eugene Bounds Fred Blackburn William G.BastedoJr. James Allen Dennis O. Doughty CG Appleby David C.Aldrich Presidents Senior Vice Vice Presidents Vice * Martin R.Hill Martin L.Herman Mark Francis J.Henry T.Gregory Harrison Nancy E.Hardwick Keith R.Hall Thomas S.Greenspon Patricia A.Goforth Natalie M.Givans Laurene A.Gallo Nicole Funk Frederick W. KnopsIII David B.Kletter Jeffrey J.Kibben Christopher M.Kelly David Karp Ronald T. Kadish Michael Jones R.Jones Charlie David F. Humenansky Lloyd W. Howell Jr. Gordon S.Holder Ronald A.Hodge Douglas E.Himberger Neil T. Gillespie J.Gerencser Mark Joseph E.Garner Charles O.Charles Rossotti Philip A.Odeen Group TheCarlyle Ian Fujiyama, Group TheCarlyle Peter Clare, Group TheCarlyle Daniel F. Akerson, &AdministrativeOfficer Chief Financial Team Leadership Samuel R.Strickland &ChiefExecutiveOfficer Chairman Ralph W. Shrader Board ofDirectors * * Angela M.Messer Walter G.McFarland John D. Mayer Joseph A.Martha James Manchisi J.Makar Robert David A.Mader S.MacArthur Herbert Janet D. Lyman John D. Lueders Joseph Logue Christopher Ling Pamela M.Lentz Douglas J.Lane J.Lamb Robert D. LabovichGary Nicholas J.K KosarCorrine Patrick F. Peck D. Mather Gary Joseph W. Mahaffee uttner * Edgar D. Sniffin Gale N.Smith Frank S.Smith III Joseph F. Sifer M. Schulman Gary George M.Schu D. Scheuble Larry Donald Schaefer R.Salzano Carl Horacio D. Rozanski M.Rahl Gary William M.Purdy Donald L.Pressley H.Post Robert Robin L.Portman Sam M.Porgess Christopher Pierce Thomas Pfeifer Susan L.Penfield W.Robert NoonanJr. Catherine A.Nelson Sharon L.Muzik John F. Mulhern Anthony K.Mitchell Samuel R.Strickland Ralph W. Shrader Ghassan Salameh Samuel R.Strickland Horacio D. Rozanski Patrick F. Peck John D. Mayer Joseph W. Mahaffee Lloyd Howell Jr. Francis J.Henry Joseph E.Garner Dennis O. Doughty CG Appleby Ralph W. Shrader * * Abram Zwany P.Charles Zuhoski Dov S.Zakheim Richard J.Wilhelm Lee Wilbur G.Wenzel Gregory Jack D. Welsh William J.Wansley Donald J.Vincent Laurie S.Villano Emile P. Trombetti Elizabeth Thompson John A.Thomas William A.Thoet William H.Stewart B.Stevens Kurt Carol A.Staubach Stephen Soules J.Sogegian Robert Kenneth F. WiegandJr. Reginald Van Lee Retired during2008 * 29088 cover 3/5/09 5:50 PM Page 2 p p r e i o h c c trust f s e diversity l r n i s e

u fairness s e n e l i t l n o s e core n e r e a p

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