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Rendez-Vous Canada 2019 Final Report Toronto, Canada, May 28 – 31, 2019 Indigenous Tourism Association of Canada / Indigenoustourism.Ca

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Rendez-Vous Canada 2019 Final Report Toronto, Canada, May 28 – 31, 2019 Indigenous Tourism Association of Canada / Indigenoustourism.Ca Rendez-vous Canada 2019 Final Report Toronto, Canada, May 28 – 31, 2019 Indigenous Tourism Association of Canada / IndigenousTourism.ca Table of Contents Overview 3 Rendez-vous Canada 2019 Statistics 4 Reference Documents 4 List of Appointments 5 2 Rendez-vous Canada 2019: Final Report / Toronto, Canada, May 28-31, 2019 Overview Rendez-vous Canada (RVC) is Canada’s signature international tourism marketplace where the international travel trade connects with Canada’s tourism industry partners. This annual event rotates across Canada and provides over 1,900 international tourism industry leaders with an opportunity to meet one-on-one at the marketplace. Collaboration is efficient, with both buyers and sellers participating in pre-scheduled eleven-minute meetings to promote or discover unique Canadian experiences. This process results in Sébastien Desnoyers-Picard focused engagement around the best of Canada’s tourism experiences and Director of Marketing hundreds of millions of dollars for Canadian tourism businesses. Indigenous Tourism Association of Canada For 6 years, ITAC has led the coordination of a fully dedicated Indigenous Sébastien Desnoyers-Picard is the Director of section within the pavilion. While some members elected to stay within their Marketing for ITAC. Born and raised in Wendake, dedicated provincial or territorial areas, our section included more than 33 QC, on the Huron-Wendat traditional territory; booths. A total of 43 registered Indigenous experiences were present at this The Nionwentsïo. Sébastien is a proud French speaking Indigenous person and he’s very year’s Rendez-vous Canada. involved in defending Indigenous rights and promoting his culture with the rest of the world. ITAC’s Section Attendance: t. 1-418-655-0210 Aurora Village, Eeyou Istchee Tourism, Eskasoni Cultural Journeys, Explore e. [email protected] Canada, Great Spirit Circle Trail Cultural Tours, Grey Eagle Resort & Casino, Haida Tourism, Indigenous Experiences, Indigenous Tourism Alberta, Indigenous Tourism Association of Canada, Indigenous Tourism ON, Inuit Adventures, Kahnawake Tourism, Lennox Island Mi’kmaq Cultural Centre, M&N Resort, Mahikan Trails, Manitoba Indigenous Tourism, Metepenagiag Heritage Park, Moccasin Trail, Moose Cree First Nation, Red Bank Outdoor Lodge, Sea Wolf Adventures, Huron-Wendat Traditional Site, Skwachàys Lodge, Spirit Bear Lodge, Squamish Lil’wat Cultural Centre, St. Eugene Golf Resort & Casino, Takaya Tours, Tourisme Autochtone QC Aboriginal Tourism, Tourisme Wendake, Hotel Premières Nations, Tundra North Tours, Wikwemikong Tourism, YT First Nations Culture & Tourism. Scott Roberts Sales Development Manager Indigenous Tourism Association of Canada Scott Roberts is the Sales Development Manager for ITAC. Along with ITAC staff, Scott plays a key role in facilitating the annual International Indigenous Tourism Conference, including vendor negotiations, delegate registration and program operations. t. 1-604-612-5646 e. [email protected] 3 Indigenous Tourism Association of Canada / IndigenousTourism.ca Rendez-vous Canada 2019 Statistics Major Event Sponsors: Number of Buyers: • Travel Alberta • Tourism Association of Canada • Destination BC • Parks Canada • Destination ON • Niagara Parks 580 • QC Original • Union Pearson Express • Travel Manitoba • Accor Hotels • Destination Northern ON • Air Canada Number • Tourism Toronto • Marriott Hotels of Booths: • Destination Canada • Explorers Edge 571 Total Number of Professionals: 1918 RVC 2019 Reference Documents Destination Canada Market Highlights — Bit.ly/2HSp7T3 Rendez-vous Canada Website — Bit.ly/2JSiiDx RVC 2019 4 Rendez-vous Canada 2019: Final Report / Toronto, Canada, May 28-31, 2019 List of Appointments Delegate Company Notes Mariana Sarciotto Evaneos • Online booking platform for activities (no lodging) • Target market is mostly FIT • They are based in Berlin, DE Sera Hyde Get Your Guide • They are looking for West Coast activities from BC to SK, NT and YT • They require no setup fee and their commission rate 20 to 35% • Interested in educational experiences • Group travel only Katherine Imholt TAUCK • Mature audience (60-70 years old) • Interested in ideas for QC City, Montreal, Ottawa, Toronto, Winnipeg, Banff, Jasper, Victoria • Mostly Asia Pacific clients (mainly China and Taiwan) • Deal with FIT and Groups • Interested in 14 day itineraries in Western Canada • Also interested in 7 day itineraries in Eastern or Western Canada Alice Lin Cal Travel • Currently work with Seawolf, Squamish Lil'wat Cultural Center, Grey Eagle, Wendake and Tundra North • They are looking for food and restaurants and more experiences in Yellowknife Nina QI Peace Travel • Online Travel Agency - part of Ctrip • Target market is Singapore, Australia, Spain Adrian Sedano Tours 4 fun • Lots of business to Vancouver, Victoria and Calgary • They cater to Groups and FIT Offer 15-20% commissionable rates 5 Indigenous Tourism Association of Canada / IndigenousTourism.ca List of Appointments Delegate Company Notes • Target market is age 40–65, active, 90% female and from Southern ON • Deal with large groups - 53 people plus tour guide and bus driver • Greater Toronto Area clients • Already do trips to Great Spirit Circle Trail and stay at Manitoulin Hotel Sash Munjal Short Trips • Offer 2 tours in August in Manitoulin Island • Tried to connect with Ojibwe Cultural Foundation but haven't received any emails back • They are interested in 2–3 days tours Melissa Harvey Jonview France Wijngaard Canada Travel • They are a Toronto based company focused on sustainability • Customers are mostly FIT from BC, QC and NL Jonathan Lansdell Butterfield & Robinson • Their clientele are high end luxury customers focused on the experience rather than price • They are a BC based company focused on Western Canada (BC, Atlantic, YT and NT) Andy Schwaiger KANATA • They are looking to develop non-traditional markets (YVR Hotels becoming too expensive) • Andy sits on the TOTA Board • They are an Italy based company focused on FIT in Canada • Prefer to work through Jonview and Travel Agency versus directly through Roberto Maccatrozzo ETNIA Travel Concept the client • They are seeking non traditional itineraries / secondary markets • They would like access to video / photo bank 6 2019 Rendez-vous Canada: Final Report / Toronto, Canada, May 28-31, 2019 List of Appointments Delegate Company Notes • Vancouver based • ITAC has had tariff added for last 3 years and likely to continue for 2020 ($4500 full pg / $2,500 1/2 pg) • Discover Holidays needs decision / artwork by Jun 10, 2019 Lindsay Galbraith Discover Holidays • ITAC would like to do a joint promo with USA focus audience • Discover Holidays is expanding into Virtuosso agency segment • Canada by Design direct client bookings are up substantially - opportunity to add Indigenous experience content • Australia based focus on FIT travelers to Canada / Alaska • Target market is 55+ and self driving Momento Travel Katina Generalis • Prefer to use Jonview and Discover Holidays Services • Some recent product purchased through Anderson Vacations and Regent Holidays • China based, working closely with CTS office in YYZ China Travel Service • Target market is 70% group vs 30% FIT Lydia Liu (CTS) • Looking for itineraries that are 9–15 days • They are interested in Northern Canada • France and Germany based focused on FIT and 2–3 week itineraries Martin (Klaus) Werner Tour Canada • Interested in all Canadian content with an increase in Indigenous offerings • They are currently working with Jonview • Penticton, BC based • Majority of clients B2B in the UK and Germany • Their itineraries involve self drive and RV rentals Joanne & Kimo • They pre-book campgrounds on an average 3 week itineraries En Route Travel Canada Linders • They are expanding off-season sales Nov–Mar • Also looking to expand ‘unique’ itinerary offerings and want more Indigenous experiences, including campgrounds suggestions in Western Canada and Atlantic Canada • Interested in having Indigenous content in Coroboree taking place every 2 yrs (2021) Destination Canada / • Beyond “scenic market” of 35 day Eastern and Western Canada itineraries Nathan McLoughlin AUS with a greater interest in Atlantic Canada • They would like additional market ready information on ITAC members throughout Canada 7 Indigenous Tourism Association of Canada / IndigenousTourism.ca List of Appointments Delegate Company Notes • Vancouver based • There is Pre/Post train product opportunities at YVR and YYC Jeff Pelletier Rocky Mountaineer • Currently working with SLCC / Audain Art Museum in Whistler • Suggested Indigenous cultural performance in YKA train stopover • Introduced Jeff to Frank & Greg at Moccasin Trails for further discussion • India based focused on FIT and closed group itineraries 12–15 days • Operates as an I/B O/B Travel agency in addition to using online hotel Jigar Dudakiya Shanti Travels bookings to pre build itineraries • Interested is Indigenous experiences in YYZ area post RVC • Western Canada focus - Atlantic, BC, YT and NL • Deal with mostly FIT • 20% RV / 80% self drive, age is 35+ and itineraries are 20 days Arne Naamansen My Planet • Interested in “Glamping” products • They currently use Jonview for some ITAC product offerings • Also interested in Homestay and B&B in rural communities • ON based • Cruise product Northern Canada • Target customer 50% CDN / 30% USA / 20% INTL (55+ demographics) Clayton Anderson Adventure Canada • Their target market is not that price sensitive
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