NHTSA Consumer Complaints As of October 18, 2015
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NHTSA Consumer Complaints as of October 18, 2015 6!10761188!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). ON TWO SEPARATE OCCASIONS, THE KEY MOVED INTO THE ACCESSORY POSITION AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURES OCCURRED AFTER THE RECALL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 156,000. ! !FAIRBURN !GA!Failure Date: 08/30/2015 6!10764199!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FUEL CAP NEEDED TO BE OPENED AND CLOSED IN ORDER FOR THE VEHICLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE); HOWEVER, DUE TO THE MILEAGE OF THE VEHICLE, THE MANUFACTURER DECLINED TO HONOR THE RECALL. THE FAILURE MILEAGE WAS 269,000. ! !BULLHEAD CITY !AZ!Failure Date: 08/03/2015 6!10777917!2006!SATURN!ION!Electrical!MY CAR BEGAN WITH MY IGNITION SWITCH STICKING AND I RECEIVED A RECALL NOTICE IN THE MAIL SO I TOOK IT TO BE CORRECTED....AFTER SUPPOSABLY BEING FIXED I'M STILL HAVING THE SAME PROBLEM. NOW ABOUT 5 MONTHS AGO I STARTED SMELLING A FAINT SMELL OF GAS...NOW ITS SO SEVERE I CAN'T DRIVE THE CAR. IT'S ACTUALLY DRIPPING ONTO THE GROUND. IT TAKES 3 OR MORE TIMES TO GET IT TO CRANK. THE GAS MILEAGE HAS GONE DOWN FROM 30 TO NOTHING. FROM THE VIN SEARCH MY CAR ISN'T INCLUDED IN THE RECALL FOR THIS WHICH IS RIDICULOUS. I DON'T HAVE THE MONEY TO HAVE THIS FIXED. I DON'T UNDERSTAND WHY GM ISN'T TAKING RESPONSIBILITY FOR NHTSA Consumer Complaints as of October 18, 2015 THIS. LIVES ARE AT STAKE HERE. PLEASE HELP. ! !SODDY DAISY !TN!Failure Date: 05/15/2015 6!10725544!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. AFTER SHIFTING THE GEAR LEVER INTO PARK AND REMOVING THE KEY FROM THE IGNITION, THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. ! !SOUTH LYON!MI!Failure Date: 05/01/2015 6!10717118!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. WHEN THE KEY WAS IN THE IGNITION, IT BECAME STUCK. IN ADDITION, THE VEHICLE SHUTTERED AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED FOR TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. ! !TUCSON!AZ!Failure Date: 03/03/2015 6!10679292!2006!SATURN!ION!Electrical!YET ONE MORE IGNITION HAS FAILED. I HAD THE RECALL DONE ON THE OTHER TWO RECALLS. YET, LESS THAN A MONTH AFTER THE LAST REPLACEMENT THE KEY WOULD NOT COME OUT. I TRIED LOOKING FOR THE KEY RELEASE ON THE STEERING COLLUM THAT ON PRIOR RECALLS THEY SAID WAS THERE. IT IS NOT. I HAD TO PULL THE BATTERY CABLES AS BEFORE TO GET THE INTERIOR LIGHTS OFF. I CAME OUT TO THE CAR ABOUT AN HOUR LATER AND WAS ABLE TO REMOVE THE KEY. I SPOKE TO THE GM REP WHO SAID THEY WOULD REPLACE IT WITH ANOTHER ONE (THE SAME MODEL, ETC) AND I'D HAVE TO COME BACK INTO THE DEALERSHIP. I TOLD THEM NO, I HAD RECIEVED UNBELIEVABLE HIDIOUS SERVICE THERE SINCE BUYING THE CAR AND WITH THE OTHER RECALLS. WAS TOLD TO DRIVE THE HOUR AND A HALF TO THE NEXT NEAREST ONE. AGAIN DECLINED. I WAS TOLD THAT IF I TOOK IT TO THE SHOP I USE THEY WOULD NOT PAY THE LABOR. THIS IS IGNITON NUMBER FOUR NOW. I AM TAKING IT TO THE SHOP I USE TOMORROW AND WILL DO NHTSA Consumer Complaints as of October 18, 2015 BATTLE WITH GM AFTERWARDS.! !SACRAMENTO!CA!Failure Date: 01/01/2015 6!10780730!2006!SATURN!ION!Electrical!TL-THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STEERING WHEEL FAILED. THE STEERING WHEEL BECAME HARD TO TURN, THE POWER STEERING LIGHT ILLUMINATED WHILE THE FAILURE OCCURR. THE CONTACT ALSO WANTED TO STATE THE VEHICLE EXPERIENCED IGNITION FAILURE THE IGNITION SWITCH HAD TO WIGGLE SEVERAL TIMES TO BE ABLE TO START THE ENGINE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE DIAGNOSTIC PERFORMED. THE FAILURE MILEAGE WAS 69,000. LI! !SHREVEPORT!LA!Failure Date: 01/01/2015 6!10663466!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING), NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ! !SAN FRANCISCO!CA!Failure Date: 12/10/2014 6!10694184!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). ADDITIONALLY, THE VEHICLE WAS INSUFFICIENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE REMEDY FAILED TO CORRECT THE NHTSA Consumer Complaints as of October 18, 2015 FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,547. ! !TUCSON!AZ!Failure Date: 10/02/2014 6!10638628!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. WHEN THE CONTACT ATTEMPTED TO TURN THE IGNITION SWITCH TO THE OFF POSITION, THE IGNITION SWITCH WOULD AUTO LOCK INTO THE ACCESSORY POSITION. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL, BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.! !SLIDELL !LA!Failure Date: 08/26/2014 6!10629305!2006!SATURN!ION!Electrical!TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE RUN POSITION AND PREVENTED THE VEHICLE FROM SHUTTING OFF. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH AND HAD TO UNHOOK THE WIRING HARNESS IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. ! !GREAT FALLS !SC!Failure Date: 08/23/2014 6!10626975!2006!SATURN!ION!Electrical!MY SATURN WAS AT THE DEALER FOR THE GM IGNITION RECALL. THE DEALER TOLD ME MY FUEL LINES WERE ROTTED AND LEAKING. I THOUGHT THIS ODD SINCE THE CAR WAS AT THE MECHANIC'S FOR A RUSTED EXHAUST THE WEEK BEFORE. I CALLED MY MECHANIC FROM THE DEALER AND HE SAID TO BRING THE CAR BACK THAT DAY. HE FOUND THE LEAKING LINES. TOTAL COST OF REPAIRS $567.42 SINCE ALL GM PARTS WERE PURCHASED. THE DEALER HAD TO HAVE KNOWN TO NHTSA Consumer Complaints as of October 18, 2015 LOOK FOR THIS PROBLEM, LEADING ME TO BELIEVE IT'S A KNOWN ISSUE. *TR! !WALLKILL!NY!Failure Date: 08/20/2014 6!10654635!2006!SATURN!ION!Electrical!ON AUGUST 19,2014 THERE WAS AN INCIDENT THAT INVOLVED ME WITH MY 2006 SATURN ION. I WAS PROCEEDING OUT OF TO DRIVE OFF WHEN ALL OF THE SUDDEN MY POWER STEERING BECAME HARD TO MANEUVER AND SEEN AS THOUGH THE CAR WAS SHUTTING OFF IN WHICH A CHILD WAS RUNNING ACROSS THE STREET AT THAT TIME I DID THE BEST I COULD AND MY CAR BUMP MY NEIGHBOR VEHICLE. I RECEIVED A STRAINED MUSCLE IN MY HAND THAT MY DOCTOR DIAGNOSED AS CARPAL TUNNEL SYNDROME (NERVE DAMAGES). MY CAR HAVE DONE THIS SEVERAL TIMES. I SHOULDN'T HAVE T I DIE NOR MY SON OR HAVE A LIFE PERMANENT INJURY THAT WOULD HINDER ME FROM ENJOYING MY LIFE. GM TOLD CONGRESS THAT THEY WOULD DO THE RIGHT THING BY ITS VICTIMS REGARDLESS THE NATURE OF INJURY.I HAVE TO SUFFER WITH THIS AGONIZING PAIN AND SWELLING WITH THE AID OF MEDICATION. NASA I EXPECT YOU TO DO THE RIGHT THING HOLD THEM LIABLE FOR PUTTING THESE FAULTY KNOWING THESE CAR WAS NOT SAFE FOR CONSUMER PURCHASE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM !OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR!SHREVEPORT!LA!Failure Date: 08/19/2014 6!10622423!2006!SATURN!ION!Electrical!MY ION IS LEAKING GAS AND THE IGNITION IS STICKING AND CAN TURN OFF BY ITSELF. *TR! !FAYETTEVILLE!NC!Failure Date: 08/07/2014 6!10617823!2006!SATURN!ION!Electrical!I WENT TO START MY CAR TO GO TO WORK AND THE KEY WOULD NOT MOVE IN THE IGNITION. NOT ONE MILLIMETER. I CHECKED THAT THE WHEELS WERE STRAIGHT, CHECKED THAT IT WAS IN PARK.