IBM GLOBAL SERVICES IS VE TEKNOLOJI HIZMETLERI VE TICARET LTD.STI
BÜYÜKDERE CAD. YAPI KREDI PLAZA B BLOK LEVENT BEŞIKTAŞ This is a multi-site certificate; additional site(s) are listed on the next page(s)
Bureau Veritas Certification Holding SAS certify that the Management System of the above organisation has been audited and found to be in accordance with the requirements of the management system standards detailed below
Standard
ISO/IEC 20000-1:2011
Scope of certification
THE IT SERVICE MANAGEMENT SYSTEM THAT SUPPORTS THE PROVISION OF IT INFRASTRUCTURE SERVICES FOR SERVER SYSTEM OPERATIONS, NETWORKING SERVICES, MAINTENANCE, TECHNICAL SUPPORT SERVICES, SITE AND FACILITIES SERVICES, BUSINESS CONTINUITY AND RESILIENCY SERVICES OR AN OUTSOURCING MODEL COVERING ALL OR SOME OF THE ABOVE.
Original Cycle start date : 20-Dec-2016
Expiry date of previous cycle : 19-Dec-2019
Certification / Recertification Audit date : 8-Nov-2019
Certification / Recertification cycle start date : 11-Dec-2019
Subject to the continued satisfactory operation of the organisation’s Management System, this certificate expires on : 29-Sept-2021
Certificate No. IND.19.7112 Version: 1. Revision date: 11-Dec-2019 Contract No. 7260790
Jean-Michel AUDRAIN, General manager
Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France : 60 avenue du Général de Gaulle 92046 Paris la Défense
Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call + 33(0) 1 41 97 00 60. 1 / 2
Appendix
IBM GLOBAL SERVICES IS VE TEKNOLOJI
HIZMETLERI VE TICARET LTD.STI
BÜYÜKDERE CAD. YAPI KREDI PLAZA B BLOK LEVENT BEŞIKTAŞ
Standard
ISO/IEC 20000-1:2011
Scope of certification
THE IT SERVICE MANAGEMENT SYSTEM THAT SUPPORTS THE PROVISION OF IT INFRASTRUCTURE SERVICES FOR SERVER SYSTEM OPERATIONS, NETWORKING SERVICES, MAINTENANCE, TECHNICAL SUPPORT SERVICES, SITE AND FACILITIES SERVICES, BUSINESS CONTINUITY AND RESILIENCY SERVICES OR AN OUTSOURCING MODEL COVERING ALL OR SOME OF THE ABOVE.
Site Site Address Site Scope Name/Location
BÜYÜKDERE CAD. YAPI KREDI PLAZA B HO BLOK LEVENT BEŞIKTAŞ ISTANBUL THE IT SERVICE MANAGEMENT SYSTEM
TURKEY THAT SUPPORTS THE PROVISION OF IT ANADOLU CAD. NO:23, SALHANE IS INFRASTRUCTURE SERVICES FOR MERKEZI, A BLOK, SERVER SYSTEM OPERATIONS, IZMIR BAYRAKLI NETWORKING SERVICES, MAINTENANCE,
35010 IZMIR TECHNICAL SUPPORT SERVICES, SITE TURKEY AND FACILITIES SERVICES, BUSINESS VIA TOWER İŞ MERKEZI, BEŞTEPELER CONTINUITY AND RESILIENCY SERVICES
MAHALLESI NERGIS SOKAK 7/2 NO:70 OR AN OUTSOURCING MODEL COVERING ANKARA SÖĞÜTÖZÜ, ALL OR SOME OF THE ABOVE
06510 YENIMAHALLE ANKARA TURKEY
Certificate No. IND.19.7112 Version: 1. Revision date: 11-Dec-2019 Contract No. 7260790
Jean-Michel AUDRAIN, General manager
Certification body address: 67/71 Boulevard de Château, 92200 Neuilly-sur-Seine, France Local office: Bureau Veritas Certification France : 60 avenue du Général de Gaulle 92046 Paris la Défense
Further clarifications regarding the scope of this certificate and the applicability of the management system requirements may be obtained by consulting the organisation. To check this certificate validity please call + 33(0) 1 41 97 00 60 2 / 2