Retail Carded Price List Master Lock Offers the Widest Range of Strong, Easy-To-Use, and Reliable Security Products People Trust to Protect Their Most Valued Assets
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Effective July 19, 2021 Retail Carded Price List Master Lock offers the widest range of strong, easy-to-use, and reliable security products people trust to protect their most valued assets. Around the Home Give consumers the confidence to protect the things they’ve earned. From padlocks to cable locks, door hardware, Master Lock Vault® and more, there’s a product for every home security need. School, Gym & Health Club The broadest selection of innovative and easy-to-use portable locks with the features and functionalities people know and trust to keep their belongings are safe. Bike Whether it’s to school, to work, for sport or pleasure, we offer cyclists a wide variety of strong and easy-to-use options to lock up their ride with confidence. Travel TSA accepted locks and personal portable safes available in a variety colors, styles with resettable combinations provide convenience and peace of mind for travelers. Vehicle Help people protect their tools, property, and vehicles with our extensive lineup of rugged and reliable automotive, towing and powersports security products. Storage Security & Lock Boxes Give your customers the freedom to control access to their property and the peace of mind of always knowing their keys, fobs or access cards are secure. 24/7 On-Line Ordering & Quoting Resource* MasterLockShop.com Accurately enter orders, validate key numbers and create laser engraved orders. * A Master Lock account number is required to use this system. No minimum order size. TERMS OF SALE THE MASTER LOCK COMPANY TERMS OF SALE – EFFECTIVE JULY 2021 All orders are subject to acceptance by The Master Lock Company, Milwaukee, Wisconsin, USA PRICES: ■ The RMA must be shown on all labels and correspondence with regards to ■ All prices are stated in US dollars ($). returned merchandise. ■ Orders are subject to prevailing prices on order acceptance date.. ■ All returns must be prepaid and returned within 30 days of authorization in order to receive credit. MINIMUM ORDER: ■ A minimum 15% handling charge will be assessed on authorized returns. ■ US$50 on all catalog items except parts and keys. ■ Returns received without prior authorization (RMA Code) may be returned to ADDITIONS/CHANGES: the customer. ■ Once your order has been processed, additions, cancellations or changes ■ Returns will not be authorized for custom “Made To Order (MTO)” products may not be accepted. A separate order may be required. and/or products built to a specific customer requirement such as laser ■ Items are subject to discontinuation without notice. engraved, master keyed, or keyed alike products. FREIGHT TERMS: LIMITED LIFETIME WARRANTY: ■ All shipments within the US and Canada are FOB destination. Master Lock Company LLC (“Master Lock”) grants the following warranty: ■ Shipments to Alaska or Hawaii will be to US port of exit (Seattle or Los Angeles) If this product or any part of the product fails due to a defect in materials or ■ The Master Lock Company will pre-pay freight charges on all orders over workmanship at any time during the life of the product, Master Lock will, at its own discretion, repair or replace the product or part free of charge. Simply contact Master US$1,000 (based on net prices) to a single destination within the contiguous Lock at www.masterlock.com or 1-800-308-9244 for instructions on obtaining repair United States or Canada. or replacement. Return of the defective product or part at the customer's expense, ■ Orders destined to Alaska or Hawaii ship prepaid to the customer’s along with proof of purchase, may be required. This limited warranty applies only to designated freight forwarder in either Seattle or Los Angeles. defects in materials and workmanship, and does not cover products which have been ■ Freight charges on orders less than US$1,500 (net) will be shipped on a abused, altered, damaged, misused, cut, or excessively worn. THIS WARRANTY Prepay & Add basis. Freight charges will be added to the customer’s invoice. IS LIMITED TO REPAIR OR REPLACEMENT ONLY. This limited warranty does ■ not cover labor for removing, reinstalling or refinishing the Product or part, or other The Master Lock Company reserves the right to select both the carrier and materials removed, reinstalled or refinished in order to repair or replace the Product mode of transport when shipping on a Prepaid or Prepay & Add basis. or part. TO THE EXTENT PERMITTED BY LAW, MASTER LOCK DISCLAIMS ALL ■ Customer is responsible for any charges in excess of normal transportation OTHER IMPLIED OR EXPRESS WARRANTIES INCLUDING ALL WARRANTIES that result from services requested by the receiving party. OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO ■ For an International Shipment that is a Routed-Transaction – the Buyer’s THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY [consignee’s] freight forwarder is responsible for export clearance and AES OPERATION OF LAW, SUCH WARRANTIES ARE LIMITED TO THE DURATION filing. PROVIDED BY LAW. CLAIMS: LIMITATION OF LIABILITY: ■ This limited Warranty is your sole and exclusive remedy against Master Lock and You must report any claims for shortages or damages for which The Master Master Lock shall not be liable for any damages, whether direct, indirect, incidental, Lock Company or our freight carriers are responsible within 30 days of special, consequential, exemplary, or otherwise, including property damage, lost receipt of merchandise. Contact Master Lock at www.masterlock.com or revenues and lost profits, arising out of any theory of recovery, including statutory, 1-800-308-9244. contract or tort. Notwithstanding the term of any limited or implied warranty, or in ■ Receivers must note visible discrepancies on the carrier’s copy of the delivery the event that this limited warranty fails of its essential purpose, in no event will receipt in order for the claim to be considered valid. Visible discrepancies Master Lock’s entire liability exceed the purchase price of this product. Some states and provinces do not allow the exclusion or limitation of incidental or consequential include, but are not limited to, open, torn, crushed or water damaged cartons, damages so the above limitations or exclusions may not apply to you. Some states piece counts that do not match the delivery receipt, etc. and provinces do not allow limitation on how long a limited warranty lasts, so the ■ The Master Lock Company uses yellow stretch-wrap. If freight is received above limitation may not apply to you. This limited warranty gives you specific legal with stretch-wrap that is clear or any other color, it should be noted on rights, and you may also have other rights which vary from state to state and province carrier’s copy of the delivery receipt. to province. ■ Concealed damages must be reported within five business days of receipt of Products purchased in the EU are governed by consumer laws which provide merchandise in order to determine liability. statutory guaranty rights in addition to the warranty stated on any packaging or ■ All carriers’ claims on Prepaid (or Prepay & Add) shipments are filed by The website associated with this product. Any warranty stated on any packaging or Master Lock Company. website associated with this product is not valid in Australia. Product sold in Australia is governed by the consumer warranty contained in the Australian Consumer Law RETURNED GOODS: ■ No merchandise may be returned without authorization from The Master Lock CALIFORNIA PROP 65: The products identified in this guide may contain a California Prop 65 warning.To the Company. extent any such product is sold or made available for sale to consumers in California, ■ All returns must have a Returned Material Authorization (RMA) Number the warning must be provided to the consumer prior to purchase. See 27, Cal. Code issued by The Master Lock Company Customer Solutions. Contact Master of Regs., § 25600, et seq. Lock at www.masterlock.com or 1-800-308-9244 to obtain an RMA. How To Order Orders may be placed via Electronic Data Interchange (EDI), online ordering at www.masterlockshop.com, or via e-mail at [email protected]. If you need further assistance with your order, please call The Master Lock Company Customer Solutions at 1-800-308-9242 or 1-800-308-9244. To best assure order accuracy and validate information, we reserve the right to require a hard copy of an order prior to processing a phone request Order confirmation is available via e-mail. For convenience, online order tracking is available 24 hours a day at www.masterlock.net. Please contact our Customer Solutions Team for details. When Ordering Products, Please: A. Indicate your customer account number, billing address (including zip code), contact name, phone and/or email address. B. Specify complete model number, quantity, and price. C. Be sure to specify key number if needed. D. Order by units listed, such as each lock or package of service parts. E. Indicate color of lock if applicable, (i.e., 6835GRN). F. When ordering combination locks for schools or institutions, indicate name and location address (including zip code) of end user. G. When ordering laser engraving, indicate clearly which areas of the padlock to engrave. All engraving requests must be accompanied by a fully completed laser layout sheet found at www.masterlock.com Customer Solutions Hours: Weekdays 8:30a.m. to 5:00 p.m. Central Standard Time (C.S.T.). Orders may be emailed 24 hours a day. All orders received weekdays by 3:00 p.m. C.S.T. will be entered the same day. EDI The Master Lock Company is able to accept purchase orders, transmit invoices and Advance Ship Notices (ASN), and receive forecast and Point of Sale (POS) data via EDI. The Master Lock Company utilizes the ANSI X.12 standards.