Hospitals: Generations of Community Growth

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 1 West Virginia Hospital Association

2 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 3 West Virginia Hospital Association

From the Chair … West Virginia Hospital Association Sue JohnSon-PhilliPPe, Ceo, FaChe The Pallottine Missionary Sisters first opened St. Joseph's hospital Chair, WVha Board of Trustees St. Joseph’s in 1921, in what was then the Barlow estate – a large private home on a hill est Virginia has deep family ties, with genera- overlooking Buckhannon. They did so with tions making their homes in the same area and the help and support of the community, often Woften the same communities for decades. hos- trading healthcare services for livestock that pitals across the state have responded over the years to the healthcare needs of provided sustenance during its early years. these families. With its moun- tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma, hospitals are truly commu- giving critical information to physicians in a short time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- From the Chair … care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed Sue JohnSon-PhilliPPtablishede, Ceo, Fa hereChe in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitativeThe Pallottine care right Missionary here in Buckhannon. Sisters first opened oped over time in direct re- St.sponse Joseph's to the hospital needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- haveSt. been Joseph’s here forin 1921, 20 to in 35 what years was – staff then that the have Chair,vate home WVha on Board a hill of overlooking Trustees Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral partBarlow of the estatecommunity – a large their privatehospital wouldhome become.on a hill Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access providesest family Virginia medicine has deep and family specialty ties, care,with generainclud- to services,overlooking people Buckhannon. and customer They service did soand with growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community,tions making allowing their homes them in access the same to excellentarea and and individual well-being. care near to home. the help and support of the community, often Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computedoften Tomography the same communities(CT), Magnetic for Resonance decades. h im-os- ments of the (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginiatrading are healthcare facing these services challenges for livestock to find thethat best Wheart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term pitalsculatory across System the state and Peripheralhave responded Vascular over Diagnosticthe years sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. to the healthcare needs of bersprovided are dedicated sustenance to ensuring during that its we early have years. a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from thethese Rural families. emergency With Trauma its moun- in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve. tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma,

4 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth From the President’s Desk oita eeratio o Commit roth he depth of giving, the breadth of caring and of families to have held positions at their community the lengths that West Virginia hospitals go never hospital — grandparents, parents, and young adults – Tfails to amaze me. i’m referring to the more than oftentimes performing different tasks in various areas 44,500 compassionate caregivers and their unwaver- of the facility. ing mission to improve the health and lives of the peo- a family of healthcare professionals is not necessarily ple living in their communi- unique or even exclusive to an industry. Carrying on the ties — all built on a tradition healthcare tradition is a strong component in the let- of service to others. They are naunchyn family. While i have pursued healthcare man- who form our member agement as my profession, my daughter is a pediatric hospitals and health systems nurse. i also have two nieces working in their com- across the statethe profes- munity hospitals in the nursing profession. and who sionals and their families that knows, one or more of my grandchildren may embark have grown with us over gen- on a path that will lead them to healthcare careers. erations. Together, we are WV Hospitals: Generations The opportunities are endless. The healthcare indus- of Community Growth. try as a whole is expected to continue to add a sub- stantial number of obs to the economy through 2022, i travel the state frequently according to the latest proections from the Bureau to visit with administrators, of labor Statistics. employment in this sector actu- medical staffs and the professionals that comprise ally grew over the last recession, seemingly unaffected our hospitals to share information and to learn more by adverse economic conditions. The increase in obs about how the association can help them in health- is largely driven by an aging population and demand care advocacy, education, information and technical for qualified healthcare workers, among other evolving assistance. along my travels, it’s readily apparent how factors in our field. rooted our hospitals are in their communities. They are top employers and significant contributors to the local in what other profession can you touch lives the way economy, a celebrated troot te ae of t you can in the healthcare industry our profession- blcato. They are also unique centers of help, hope als help bring a new life into the world, change a life and healing — serving generations of families, neigh- for the better, or save a life from ending and they’ve bors and friends in times of need for soothing compas- been doing it for generations. sion and professional care. But don’t ust take my word for it. hospital and another unique aspect of our hospitals is that they healthcare stories are often best told by the people are dotted with family members working alongside who embody them. in the pages that follow, there are each other in the same hospital for several genera- personal stories — the real impact that West Virginia tions. This part of our story serves as a reminder that hospitals and health systems are having on people West Virginia hospitals are established by and for their living and growing in their communities. on behalf of communities. the WVha, thank you for the opportunity to share our story of eerato of Cot rot. We frequently hear stories, a of c are re ected t blcato, of our caregivers having Joseph M. letnaunchyn spent their entire adult lives working in the same facil- President Ceo ity. in fact, it’s not unusual for two or three generations West Virginia hospital association

he et iriia oita oiatio ho e re The West Virginia hospital association (WVha) is a not-for-profit statewide organization representing hospitals and health systems across the continuum of care. The WVha supports its members in achieving a strong, healthy West Virginia by providing leadership in healthcare advocacy, education, information and technical assistance, and by being a catalyst for effective change through collaboration, consensus building and a focus on desired outcomes. Members of the association believe it is essential, in the interest of West Virginia citizens, to have a strong healthcare system that supports and improves the health status of those people served by our hospitals, as well as the economic condition of the state. West Virginia’s hospitals seek to establish and maintain trust among providers, policymakers and the public through actions, sensitivity, professionalism and community-minded commitment to service.

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 5 West Virginia Hospital Association West Virginia Hospital Association

Cotet Greetings from Gov. …………………………………… 3 Connecting the Docs: Creating Healthy Communities …………………… 26 From the Chair …………………………………………………………… 4 Telemedicine: The Doctor Will See You (Virtually) Now ………………… 28 From the President ……………………………………………………… 5 St. Mary's Center for Medical Education………………………………… 30 West Virginia Hospital Association Member Hospitals and Health Systems …… 8 Hospitals Get Connected for Patients …………………………………… 31 Cabell Huntington Hospital: Healthy Kids. Healthy Families. Responding to Substance Abuse in West Virginia ……………………… 33 Healthy Communities. ………………………………………………… 9 Tommy Mullins: Fifty Years of Rural Healthcare Service ………………… 34 The Economic Impact of Hospitals on Communities …………………… 10 University Healthcare: Technical Trends in Nursing Care ………………… 36 Patient Advocates: Enhancing Patient Care ……………………………… 12 The Journey From Concept to Reality …………………………………… 37 Medicaid and West Virginia Hospitals ………………………………… 14 Hospital Partnerships: Bringing Highly Specialized Medicine to Mason County ……………………………………………………… 39 JGH Celebrates Half-Century Mark ……………………………………… 16 Grafton City Hospital and WVHIN Partner for Patient Care. ……………… 18 HENs Sprint to Reduce Harm …………………………………………… 40 FromPatient the Safety: Chair A Priority for… Critical Access Hospitals …………………… 19 Collaborative Care Agreement Unique in WV …………………………… 43 The Vial of Life Program ………………………………………………… 20 Highland Hospital Association: A Rich Tradition and a New Era ………… 44 Protecting Patients from Infectious Diseases …………………………… 22 A New Law for LTACHs ………………………………………………… 46 SueLaparoscopy: JohnS on-PhilliA Father and Son PPLegacye, atC PCHeo ……………………………, FaChe 24 The Pallottine Missionary Sisters first opened This publication was created through the efforts of WVHA member hospitals and associates, Tony Gregory, VP Legislative Affairs, St. Joseph'sLori Henshey, hospital Publications Coordinator, and Tina Rymer, Coordinator, Legislative and Media Affairs. WVHA • 100 Association Drive • Charleston, WV 25311 • 304-344-9744 • wvha.org Chair, WVha Board of Trustees St. Joseph’s in 1921, in what was then the oa e Fo o like good schools, safe streets, and good obs - strong hospitalsBarlow are estatevital to –the a largequality private of life of home West Virginia’son a hill communities.

across the state, West Virginia’s hospitals care for their communities 24 hours a day, seven days a week and 35 days a year. our hospitals serve as the safety net for all residents, treating and caring for eVeRone regardless of their insurance status oR ability to pay. West Virginia hospitals are dedicated to improving the healthest of WestVirginia Virginia has deepresidents family by ties,supporting with genera vital public- healthoverlooking initiatives Buckhannon. and enhancing Theythe quality did so of withcare and patient safety through

access to coverage and care ations strong, making compassionate their homes and in thecaring same workforce area and to ease the impact of shortages of healthcare professionals, at a time when our population is agingthe help and support of the community, often Safety initiatives and data analysis that promote and cultivate a culture of safety and quality improvement educationoften the sameand training communities and for decades. hos- Partnerships and collaborations trading healthcare services for livestock that WThese are ust a few of the basic building blocks for our advocacy agenda in 2015, some of which includes pitals across the state have responded over the years Protecting current state funding for care provided to hospital patients and seeking fair and adequate payments from Medicaid and Peia more in line with the cost of providing such care identifying opportunities to modernize the hospital regulatoryprovided environment sustenance in WV during its early years. Preserving and strengtheningto the healthcare the integrity needs of the of edcal rofeoal ablt efor Act A to ensure available and affordable professional liability insurance for physicians and other providers and Supporting employer community issues related to economic and ob development budget and fiscal stability udicial/tort reform and tax modernization, among other issues impacting employers from the operational and fiscalthese perspectives. families. With its moun- Throughout the pages of this publication, various aspects of these and other advocacy healthcare issues on the state and federal levels tainousare featured terrain, to demonstrate West Virginia the unifiedscan the voice brain of forhospitals bleeding in inWest the Virginia. case of head trauma,

6 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospital Association

Cotet Greetings from Gov. Earl Ray Tomblin …………………………………… 3 Connecting the Docs: Creating Healthy Communities …………………… 26 From the Chair …………………………………………………………… 4 Telemedicine: The Doctor Will See You (Virtually) Now ………………… 28 From the President ……………………………………………………… 5 St. Mary's Center for Medical Education………………………………… 30 West Virginia Hospital Association Member Hospitals and Health Systems …… 8 Hospitals Get Connected for Patients …………………………………… 31 Cabell Huntington Hospital: Healthy Kids. Healthy Families. Responding to Substance Abuse in West Virginia ……………………… 33 Healthy Communities. ………………………………………………… 9 Tommy Mullins: Fifty Years of Rural Healthcare Service ………………… 34 The Economic Impact of Hospitals on Communities …………………… 10 University Healthcare: Technical Trends in Nursing Care ………………… 36 Patient Advocates: Enhancing Patient Care ……………………………… 12 The Journey From Concept to Reality …………………………………… 37 Medicaid and West Virginia Hospitals ………………………………… 14 Hospital Partnerships: Bringing Highly Specialized Medicine to Mason County ……………………………………………………… 39 JGH Celebrates Half-Century Mark ……………………………………… 16 Grafton City Hospital and WVHIN Partner for Patient Care. ……………… 18 HENs Sprint to Reduce Harm …………………………………………… 40 Patient Safety: A Priority for Critical Access Hospitals …………………… 19 Collaborative Care Agreement Unique in WV …………………………… 43 The Vial of Life Program ………………………………………………… 20 Highland Hospital Association: A Rich Tradition and a New Era ………… 44 Protecting Patients from Infectious Diseases …………………………… 22 A New Law for LTACHs ………………………………………………… 46 Laparoscopy: A Father and Son Legacy at PCH …………………………… 24

This publication was created through the efforts of WVHA member hospitals and associates, Tony Gregory, VP Legislative Affairs, Lori Henshey, Publications Coordinator, and Tina Rymer, Coordinator, Legislative and Media Affairs. WVHA • 100 Association Drive • Charleston, WV 25311 • 304-344-9744 • wvha.org

oa e Fo o like good schools, safe streets, and good obs - strong hospitals are vital to the quality of life of West Virginia’s communities. across the state, West Virginia’s hospitals care for their communities 24 hours a day, seven days a week and 35 days a year. our hospitals serve as the safety net for all residents, treating and caring for eVeRone regardless of their insurance status oR ability to pay. West Virginia hospitals are dedicated to improving the health of West Virginia residents by supporting vital public health initiatives and enhancing the quality of care and patient safety through

access to coverage and care a strong, compassionate and caring workforce to ease the impact of shortages of healthcare professionals, at a time when our population is aging Safety initiatives and data analysis that promote and cultivate a culture of safety and quality improvement education and training and Partnerships and collaborations

These are ust a few of the basic building blocks for our advocacy agenda in 2015, some of which includes

Protecting current state funding for care provided to hospital patients and seeking fair and adequate payments from Medicaid and Peia more in line with the cost of providing such care identifying opportunities to modernize the hospital regulatory environment in WV Preserving and strengthening the integrity of the edcal rofeoal ablt efor Act A to ensure available and affordable professional liability insurance for physicians and other providers and Supporting employer community issues related to economic and ob development budget and fiscal stability udicial/tort reform and tax modernization, among other issues impacting employers from the operational and fiscal perspectives.

Throughout the pages of this publication, various aspects of these and other advocacy healthcare issues on the state and federal levels are featured to demonstrate the unified voice of hospitals in West Virginia.

6 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospital Association West Virginia Hospital Association et iriia oita oiatio emer oita a eath tem

Beckley Va Medical Center Monongalia health System Summersville Regional Medical Center Bluefield Regional Medical Center Monongalia eneral hospital Thomas health System Boone Memorial hospital Preston Memorial hospital Saint Francis hospital Braxton County Memorial hospital Montgomery eneral hospital Thomas Memorial hospital Cabell huntington hospital ohio Valley Medical Center War Memorial hospital CaMC health System Plateau Medical Center Weirton Medical Center CaMC eneral hospital Pleasant Valley hospital health System CaMC Memorial hospital Pocahontas Memorial hospital Camden Clark Medical Center CaMC Teays Valley hospital Princeton Community hospital Potomac Valley hospital CaMC Women and Children’s hospital Raleigh eneral hospital united hospital Center Charleston Surgical hospital Reynolds Memorial hospital university healthcare/Berkeley Medical Center CornerstoneFrom the h ospitalChair of h…untington River Park hospital university healthcare/Jefferson Medical Center Davis health System Roane eneral hospital West Virginia university hospitals Broaddus hospital St. Joseph’s hospital Wetzel County hospital Davis Medical Center St. Mary’s Medical Center Wheeling hospital SueFairmont JohnS Regionalon-Philli Medical CenterPPe, Ceo, FaCheSelect Specialty hospital Williamson Memorial hospital rafton City hospital Sistersville eneral hospital rant Memorial hospital Stonewall Jackson MemorialThe hospital Pallottine Missionary Sisters first opened reenbrier Valley Medical Center hSt.ampshire Joseph's Memorial hospital hospital healthSouth huntington Rehab hospital healthSouth MountainView Rehab hospital healthSouth Southern hills Rehab hospital St. Joseph’s in 1921, in what was then the healthSouthChair, WVha Western Board h illsof TrusteesRehab hospital highland health System highland hospital association highland-Clarksburg hospital, inc. huntington Va Medical Center Barlow estate – a large private home on a hill Jackson eneral hospital logan Regional Medical Center louis a. Johnson Va Medical Center Martinsburg Va Medical Center Minnie hamiltonest Virginia health System has deep family ties, with genera- overlooking Buckhannon. They did so with tions making their homes in the same area and the help and support of the community, often Woften the same communities for decades. hos- trading healthcare services for livestock that pitals across the state have responded over the years to the healthcare needs of provided sustenance during its early years. these families. With its moun- tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma,

8 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Cae tito oita eath i eath Famiie eath Commitie By Doug Sheils more than 1 years Director of Marketing PR of marketing and Cabell huntington hospital community outreach experience, Cabell it’s no secret that Cabell hunting- huntington is now ton hospital (Chh) is committed to expecting an even community service. bigger year. as a recipient of the 2010 na- huntington’s tional hospital Charitable Services itchen is the only award and a 2012 overnor’s Ser- hospital-operated vice award for its efforts to reduce community kitchen obesity-related disease, Cabell hun- classroom in the na- tington has earned a national repu- tion that is tackling tation for serving its community in the problem of obe- important and meaningful ways. sity-related disease and after a Community health through cooking ed- guardians also receive important needs assessment (Chna) identified ucation, said hordubay. Because nutrition education through activi- obesity, nutrition and exercise as its so many of the health problems that ties, including grocery store tours community’s top priorities, the hos- plague our communities are related and classes at huntington’s itchen. pital has no intentions of letting up to food choices, and because obe- C C on efforts to address those issues. sity is so prevalent throughout our in 2010, as part of the emmy in fact, Chh is more committed than region, we have made it our mission award winning aBC Television se- ever to fighting obesity-related dis- to make cooking education avail- ries ae ler ood eolto, ease, and it’s focusing on three maor able, affordable and enoyable for Chh contributed 100,000 to Cabell outreach programs to do it. everyone in our community. County Schools to help make stu- C dent lunches healthier. That money For four years, huntington’s in recent years, childhood obe- paid for consultants from Connect- itchen, a beautiful, spacious kitchen sity has reached an all-time high. icut-based Sustainable Food Sys- classroom in downtown huntington, according to the Centers for Dis- tems to conduct an audit of school was operated by ebenezer Medical ease Control and Prevention (CDC), lunch menus, make healthy substi- outreach (eMo) with the financial in 2010 more than one-third of chil- tutions and train each school cook support and dren and adolescents in the u.S. how to prepare the new lunch offer- guidance were considered overweight or ings from scratch, using as few pro- of Chh. in obese. The CDC also reports that in cessed foods as possible. 2013, when the past 30 years, childhood obe- Today, those healthier lunches eMo decided sity has more than doubled in chil- are still served in Cabell County to focus dren and tripled in adolescents. schools. and beyond that, school more on its To stop those numbers from ris- cooks in Cabell County have con- core mission ing higher in the huntington area, ducted training sessions in other of providing the huntington MCa teamed up school systems across the state to healthcare with Chh, St. Mary’s Medical Cen- help them provide healthier options services to ter, Joan C. for their students. huntington’s edwards School of Medicine and To determine if those menu underserved Cabell County Schools to launch changes have had a measurable im- population, Cabell huntington took ids in Motion, an innovative pro- pact on student health, Chh is cur- over management and operations gram designed to make exercise rently involved in a research proect of the kitchen, offering a variety of fun through the use of exergam- with Marshall university Joan C. ed- cooking classes, demonstrations, ing equipment that combines video wards School of Medicine and Ca- nutrition seminars and food-re- games and exercise. bell County schools, looking at six lated educational events to promote it has to be interesting and fun years of student health data. healthy cooking and eating. for kids to stay involved, said For many years, Cabell hunting- last year, huntington’s itchen eorge Smailes, executive director ton’s mantra has been or art hosted more than 130 classes and of the huntington MCa. The kids er for fe. and with its sustained events attended about 2,500 peo- get so caught up in these games focus on reducing obesity-related ple. and with the recent hiring of that they don’t even realize the im- disease, it could ustify changing Veronica hordubay, an energetic pact it’s having on their health. that slogan to or arter for a and outgoing kitchen manager with Participants and their parents or ealter fe.

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 9 West Virginia Hospital Association

he oomi Westmat Virginia Hospital Associationo oita o Commitie

By David Darden, Ceo mond in the rough that is often over- by hospitals with an overall payroll Raleigh eneral hospital looked is the impact of local hospitals of 3. billion, this multiple effect on the economy. Based on the et is astounding — conservatively re- Concerns about the economy have ra orforce eort released in sulting in nearly 10 billion in over- become more prevalent and are im- early 2014, 10 of the 50 largest West all direct and indirect impact. pacting the political landscape of Virginia employers are hospitals and every year, West Virginia hospi- our nation and health systems 1 of the 100 largest tals, on average, treat close to five great state. The West Virginia employers are hospi- million people in their outpatient results of the re- tals and health systems. in fact, West departments. We care for 25,000 cent elections Virginia hospitals collectively employ people as inpatients and perform are a testimony more people than mining, manufac- nearly a quarter of a million surger- to this inuence. turing and construction combined. ies. More than 20,000 new Moun- West Virginia’s The impact of a local hospital on taineers are born in West Virginia economy is in a its community is significant. accessi- hospitals annually. state of change ble quality healthcare for an employ- in times of crisis, West Virgin- From the Chairwith … the inuence er’s workforce is a common question ians count on their local hospi- of the energy in- asked during business recruitment tal's emergency department more dustry transforming the dynamics efforts. Potential new employers de- than one million times every year. within our state. The once economi- sire reassurance that their employees While it's easy to lock onto the Suecally-strong JohnS on-Phillisouthern coalPPe, fields Ceo , areFa Chewill be able to receive quality, timely statistics and numbers, the more losing their predominance to differ- and affordable healthThe services. Pallottine Missionarycompelling Sistersstory is firstthe direct opened im - ent forms of energy, some of which another impact of a local hospital pact local West Virginia hospitals St.are Joseph's very promising hospital for the northern is economic in nature. Recent re- have on the lives of the patients portion of the state. ports reect that a dollar spent on we serve. We offer life and limb one can easily question the stability an employee by a local employer saving services. We provide the of the local economy throughout the multiplies if this employeeSt. Joseph’s or his/ inhuman 1921, in touch what thatwas then brings the com- Chair,state withWVha these Board changing of Trustees dynamics. her family spends earned dollars fort and relief to a patient in cri- The effort to attract new business is, within the local community and sis. This is where our impact is in many areas, more challenging and state. This multiple effect ranges greatest, and it is from that per- of greater importance now in order from a low of 1.2 times to a high son-to-person contact over many to replace the waning impact of coal of 3. times. WhenBarlow we consider estate – generationsa large private that home we achieveon a hill our and related businesses. But one dia- more than 44,500 people employed greatest satisfaction.

estHospitals Virginia has &deep Healthcare family ties, with in genera the- U.S.overlooking and WV: Buckhannon. Economic They Impact did so with Healthcare is a major force in the U.S. economy and in West Virginia. In fact, hospital care is the largest component of the healthcare sectortions as amaking whole both their nationally homes and inin thethe Mountain same State.area and While patient care is the most visible priority for hospitals, less recognizedthe are helpthe significant and support connections of and the contributions community, that hospi often- tals make within the community and broader regional economy. No question that hospitals are a catalyst for economic development and their effect extends far beyond their walls. often the same communities for decades.In 2014 America’shos- Hospitals: • Employed 5.6 million people; • Admitted over 33 million patients; • Contributed $757 billion to our nation’s economy; trading• Provided healthcare care for 675 services million outpatients; for livestock that W• Were the second largest source of private sector jobs; and • Treated 133.2 million people in their emergency departments; pitals across the state have responded over the years • Supported nearly $2,491 billion in economic activity. • Performed 17.3 million outpatient surgeries; and • Welcomed over 3.9 million newborns into the world. In 2014 West Virginia’s Hospitals:provided sustenance during its early years. • Are among West Virginia’sto top theemployers; healthcare needs of • Admitted over 275,000 patients; • Employ more than 44,500 people statewide; • Provided care for 4.8 million outpatients; • Contribute $8.9 billion to our state’s economy; • Treated 1.2 million people in their emergency departments; • Account for 17 of the top these100 employers; families. With its moun- • Performed 240,000 outpatient surgeries; and • Are a vital part of the infrastructure needed to support economic development; and • Welcomed over 23,000 newborns into the world. • Are a major deciding factor for new businesses to relocate in West Virginia. tainous terrain, West Virginia scan the brainSource: for bleedingAmerican Hospital in theAssociation case December of head 2014 trauma,

10 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 11 West Virginia Hospital Association

atiet oateWest Virginia Hospital Association hai atiet Care By Paige Johnson, ues to current hospital practices. erate reports to track areas for im- Director of Marketing PR Today, Sister Barbara McCart- proving patient care and satisfaction. Thomas health System ney and Reverend Barbara Star- at Thomas Memorial hospital, ling are both patient advocates for the patient advocate practice has Caring for patients goes beyond SFh. They oversee patient rights, always been present, specifically meeting their medical, surgical and matters of privacy, confidentiality through its chaplain program. The nursing needs. it’s vital to offer ser- and informed consent, patient rep- hospital has 11 active volunteer vice and care that seek to preserve resentation, as well as the support chaplains visiting new patients each the rights and dignity of each per- and education of patients and their and every day. There are different son who enters the doors of Saint caregivers. ways the chaplain program shines Francis hospital (SFh). as patient family representa- its light. every Friday at noon, a Saint Francis was built on that tives, said Sister Barbara Mc- chaplain’s comforting voice proects faith. Through the dedication of the Cartney, we help to ensure the through the hospital-wide intercom Sisters of Saint Joseph, the key- continuum of care is delivered with system and delivers a reassuring Cstone was put in place for decades dignity. We visit with patients and prayer of peace. With every new Fromof extending the Chair Christ’s … mission of their families to inquire about care baby born, the parents are gifted healing with ustice and charity to- issues. We listen to their concerns with a small white Bible. Chaplains ward the sick and all who care for and act as liaison between patients talk to each patient dealing with a them. Saint Francis’ commitment and staff. our purpose is to seek difficult diagnosis, offering support Sueto putting JohnS patientson-Philli firstPP e,has C eoearned, Fa Chesolutions to problems, concerns and and prayers. the hospital a reputation for com- unmet needs as quickly as we can Patient advocacy and the satis- passionate, high-quality healthcare and in a professionalThe manner. Pallottine Missionaryfaction of patients Sisters isn’t first necessarily opened enhanced with a compassionate Part of the patient advocacy pro- the responsibility of ust one person St.and Joseph's a human h ospitaltouch. gram means following up on com- or one department. it’s everyone’s When the hospital opened its plaints and suggestions from ob. it’s team work. We want to keep doors, the priority was to care for patients, their families, medical staff our patients happy and satisfied to its first patient, an orphan girl, and other hospital guests.St. Joseph’s Patient inhelp 1921, ensure in what that wasif they then again the need Chair,alone WVandha with Board no ofone Trustees to help her. satisfaction surveys are employed care, either hospital within Thomas Caring for this child was the purest as a way for patients to provide any health System, Thomas Memorial representation of patient advo- comments or suggestions regarding or Saint Francis, will be their first cacy and is a tradition that contin- their care. This data Barlowis used to estate gen- – choicea large to private provide homethat care. on a hill THE ROLE OF PATIENT ADVOCATES The wide-sweeping,est Virginia catch-all has deep job description family ties, of a hospitalwith genera patient - complaintoverlooking is enough to Buckhannon.diffuse the situation. They But, no did matter so how with advocate is the patient advocate is a liaison between the patient minor a complaint may seem, all complaints must be documented, and any other person or department the patient has contact with investigated and resolved. during their hospital stay. Each hospital will have its own job Steps must be taken to resolve the complaint and all resolution description.tions Duties making vary from their hospital homes to hospital. in the The same advocate area may and attempts must be documented. This may be as simple as talking be employed by the risk management department, financial services to athe staff help member and who support was allegedly of rudethe tocommunity, notifying the legal often or any specific department in the hospital. Here are just a few of the department that action may be pending due to allegations of medical specific duties generally required of a patient advocate employed by malpractice. a hospital.often the same communities for decades. hos- FOLLOW-UP ON ALL COMPLAINTS INTERACT WITH NEWLY ADMITTED PATIENTS The advocate follows up on all complaints. The advocate may Advocates are expected to meet and introduce themselves to believetrading the problem healthcare was resolved, services but the patient for livestock is still vexed. that Wpatients who have just been admitted to the hospital. They provide Checking with patients to be sure the problem has been satisfactorily pitalspatient across rights information the state and have explain responded how the patient over can the contact years resolved is important. This includes making a phone call to the the advocate if any problems are encountered. Some hospitals patient after discharge to see if there are any remaining issues that delegate this task to a volunteer; however, it is becoming more need to be investigated and resolved. common for this to be the job of an employed patient advocate. DOprovidedCUMENTS AND sustenance ANALYZES CO MPLAINTSduring its TO IMPRearlyOVE years. DOCUMENT, INVESTIGATE ANDto TAKE the STEPS healthcare TO RESO LVE needs ALL of OVERALL QUALITY OF CARE PATIENT COMPLAINTS The patient advocate studies the nature of complaints to Complaints run the gamut from a patient complaining that determine if there is a pattern indicating a need for a change in a someone on staff was rude to allegations of medical malpractice. policy or procedures. The advocate works with other departments The advocate must have excellentthese listening families. skills, as With well asits moun- and the administration to implement any changes that need to be patience. Sometimes, just listening to the family or patient’s made to minimize future similar complaints. tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma,

12 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth healthcare guiding transformation in healthcare

Dixon Hughes PG 13

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Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 13 West Virginia Hospital Association eiaiWest a Virginia Hospital et Association iriia oita By Tony regory, VP To help fund the state Med- 23 eligible acute care hospitals legislative affairs icaid program, WV hospitals, by allowing these providers to West Virginia hospital association nursing facilities and others receive from Medicaid what currently pay 225 million Medicare would have paid. Below are some helpful facts re- per year in provider taxes. The way it works hospi- lated to WV Medicaid based on re- This broad based provider tals are assessed an amount cent data gathered by WVha and tax, implemented in 1993, based on their gross patient information from the state Bureau is imposed on the gross re- revenue. in F 2015, that rate for Medical Services (BMS). The ceipts of healthcare providers was approximately 0.2. data illustrates the dynamics and in support of WV’s Medicaid The state uses the dollars interaction of the Medicaid Pro- program. Together with the generated by the assessment gram with WV hospitals and rep- federal match on these pay- in two ways. First, some of resents a snapshot of estimated ments, approximately 23 the money goes to the Medic- figures as of this publication. of WV’s 3.2 billion Medicaid aid Trust Fund. When matched budget is financed by the pro- with federal funds, over 80 Medicaid is a state/federal partnership the state admin- vider tax. million annually is generated Fromisters the theChair program … and gen- of that portion, hospitals pay to help fund the Medicaid pro- erally pays 30 of the cost approximately 130 million an- gram. Second, the state uses while the federal government nually in broad based provider a maor portion of the as- pays about 0 of the costs. taxes, which finance about sessment dollars along with Sue iJohnSn a typicalon-Philli year, PPthate, Cmeanseo, Fa Che 88 of the 511 million in federal matching dollars to for every 1 WV puts into the Medicaid payments to hospi- increase Medicaid payments program, the federal govern- tals. Based on recentThe Pallottine data, WV Missionaryto hospitals. Sisters Thesefirst opened hospital ment will match it with about hospitals pay 53 of the pro- access payments are distrib- St. Joseph's2.80. hospital vider taxes collected, yet only uted based on Medicaid vol- When state government un- receive approximately 1 of ume and thus help to ensure derfunds the program, or the program expenditures. that Medicaid recipients have worse, makes cuts, the nega- in order to maintainSt. andJoseph’s even in 1921,access in what to healthcare was then servicesthe Chair, WVha Board of Trustees increase payments to hospitals, through the state. tive impact on hospitals is am- plified 180. in other words, the WVha in 2011 advanced Statutory continuation of this a 100 cut in state Medicaid and continued thereafter with program is critical to sustain funding is actually a 380 cut broad support of the admin- the economic benefit for eligi- istration and theBarlow legislature, estate – a largeble hospitals private home it increases on a hill pay - to Medicaid providers. T h e p r o gr am in W V i s a h e al t h- a special acute Care hospital ments for WV hospitals for the care safety net for approxi- Tax. This special Tax supports first time in over a decade mately 500,000 residents what’s called a Medicaid upper and helps stabilize funding in — 1 out of 4 WV residents is a Payment limit (uPl) Program. the Medicaid program. With est Virginia has deep family ties, withThis generaProgram,- whichoverlooking involves a Buckhannon.WV’s history They ofdid underfunding so with Medicaid recipient. Medicaid eligibility is deter- slight increase in the existing the Medicaid program in gen- mined on income and other hospital Provider Tax on gross eral and hospital payments in factors,tions dependingmaking their on homes eligibil in- the samerevenues, area and maximizes federal particular, this special acute ity category. according to the matching dollarsthe and help provides and support Care of the hospital community, Tax has oftenbecome state, populations enrolled in increased reimbursement to an important tool. Medicaid include Supplementaloften the same Security communities in- for decades. hos- come (SSi) beneficiaries Pregnant women trading healthcare services for livestock that W Children under age 19 pitals across Very thelow stateincome have families responded over the years individuals who are aged/ blind/disabled Medically needy and provided sustenance during its early years. adults 19-4. to the healthcare needs of under the program’s federal rules, the state’s share of Med- icaid funding can come from a number of sources,these including families. With its moun- general fund revenues, special revenues and other funding transfers and providertainous taxes. terrain, West Virginia scan the brain for bleeding in the case of head trauma,

14 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 15 West Virginia Hospital Association CeerateWest Virginia Hospital Association aCetr ar By Rhonda Davis creation of Jh. her legacy of sup- organizations, businesses, individ- Director of Marketing porting the hospital has continued uals, employees and 4-h groups Jackson eneral hospital through her son, luke, who currently all came together and raised the serves on the Board of Directors and funds necessary to build the hos- The Community health association, her granddaughter, Sarah eyer, who pital. one example was the aiser aka Jackson eneral hospital (Jh), is a recent addition to the Jh Foun- aluminum Plant in Ravenswood. recently celebrated its 50-ear anni- dation Board. enerations of family They donated the metal for the versary of providing quality healthcare who are devoted to Jh are very com- exterior and encouraged its em- in Jackson and surrounding counties. mon 18 employees have worked here ployees to donate from their pay- The all-day celebration was held last for 30 year or more checks for the cause. everyone in november, beginning with guided hos- The Morad-hughes health Center is the county had a vested interest in pital tours and followed by a reception named after two of Jackson eneral’s bringing a healthcare facility to the held in the adacent healthnet hanger. long-time physicians, Dr. ali Morad community and pitched in to make in attendance were long-time and Dr. James hughes. Both were on- that vision a reality. supporters of Jh, including retir- hand at the celebration to offer fond The hospital was founded by the ees, volunteers, providers, boards recollections of their time at the hos- Community health association, Fromof directors, the Chairleadership … team, staff, pital. Dr. James hughes, now retired, formed in 190, after a group of collaborative partners, and state read over the list of all the improve- concerned citizens gathered at ilm- and local representatives. a procla- ments in medicine since he and the ore high School to first discuss the mation was read by the mayors of hospital began. he credited the suc- need for improved healthcare in the SueRipley JohnS and Ravenswoodon-PhilliPP commemo-e, Ceo, FaChecess of Jackson eneral to the loyal area. Just four short years later, the rating november , 2014 as Jackson and dedicated employees,The Pallottinealong with Missionaryfirst patient Sisterswas admitted first toopened the new eneral hospital Day in both cities. the leadership team. hospital on november 19, 194. u.S. Congresswoman Shelley Moore Dr. ali Morad, a retired surgeon of Many things have changed in the St.Capito’s Joseph's office hospital provided a ag that 3 years, reminisced about his days at hospital over the past 50 years, in- was own over the u.S. Capital for Jh and recalled being the first person cluding the addition of the surgical the special occasion and represen- to walk through the doorsSt. of Joseph’s the new insuite, 1921, two in outpatientwhat was clinics, then andthe ther- Chair,tatives WV fromha bothBoard Senator of Trustees Manchin’s hospital. he shared the following mem- apy and sports care. other services and overnor Tomblin’s offices of- ory everybody showed up to look at include emergency care, nutrition, ra- fered congratulatory remarks. Jh our beautiful hospital and the entire diology, laboratory, nuclear medicine, Ceo Stephanie McCoy and Board county was so proud to have it. i could respiratory therapy, nursing, general of Director’s Chairman Rob Fisher not have chosen a betterBarlow place to estate start – surgery,a large gynecology,private home family on a practice, hill welcomed the attendees and intro- a practice, raise a family, and spend all internal medicine, ophthalmology, po- duced the speakers at the event. my years. even though i grew up in diatry, urology, orthopedics, pathol- one of the hospital’s original Board iran, Ripley is my home and Jackson ogy, enT, and mental health. of Director’s, Jeanne hunter, was on- eneral hospital is my family. Still a half-century later Jh is hand to est thank Virginia the has community deep family for ties,Dr. with Morad genera is a -publishedoverlooking author of Buckhannon.carrying on itsThey original did so mission with of their continued support. at the an- a memoir, A reo credble saving lives, changing lives through nual Foundation ala event in Janu- fe ore, which has also been quality healthcare, one family at a ary 2014, hunter was honored with translated to his native language time. as it continues to strive to- a Pioneertions award making for hertheir vision homes and in theand same sold area overseas. and wards excellence in healthcare, the dedication in bringing the community Jh truly is communitythe help collabo and -supporthospital of hopes the community, to serve many often more together for a common cause — the ration. The local churches, civic generations to come. Woften the same communities for decades. hos- trading healthcare services for livestock that pitals across the state have responded over the years to the healthcare needs of provided sustenance during its early years. these families. With its moun- tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma,

16 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

In partnership with your State Hospital Association, we have supported uninsured patients and their community hospitals throughout the state of West Virginia since 2011

® 340B. Simplified.

An exclusive 340B partner of the West Virgina Hospital Association For more information: Richard L. Miller, President, West Virginia Health Services

204 c. ll ght reered. edmpact ompa. Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 17 West Virginia Hospital Association

rato Cit oita a arter or atiet Care By Tammy Barcus, Rn, BSn ment, said Patrick Shaw, Ceo of Ch. their health records kept in an elec- Director of uality Patient Safety WVhin services replace anti- tronic format have a recoverable rafton City hospital quated data sharing methods like record in case of a natural disaster. fax and mail. For healthcare pro- as of the end of the third quarter The year 2015 marks a milestone viders, having an electronic health of 2014, there were 12 hospitals and accomplishment for rafton City record (ehR) system is an impor- over 100 hospital-owned physician hospital (Ch) — its 100th year anni- tant first step in healthcare trans- practices connected to the WVhin’s versary. For a century, Ch has been formation, but data still resides in query based network 22 hospi- the epicenter for healthcare in raf- an electronic silo. exchanging data tals were in the onboarding phase ton and Taylor counties. Throughout electronically among disparate sys- of connecting to the query-based the generations, Ch has remained tems is where WVhin brings value. network and seven hospitals had committed to providing the best pos- WVhin’s participating providers signed participation agreements. sible care available to our patients with ehR systems can electronically in addition, over 300 organizations and to work diligently to meet the share patient data with each other utilized WVDirect, WVhin’s secure, needs of those we serve. in an ef- for treatment, as well as for pub- encrypted and hiPaa-compliant di- fort to continue this mission and to lic health reporting purposes via a rect messaging service, and nearly ensure the most efficient use of tech- secure query-based network. This 90 organizations have access to nology, which translates into a more means providers can access a pa- the West Virginia e-Directive Reg- user-friendly environment to share tient’s health history in a matter istry for end-of-life-care documents patient information, Ch has teamed of seconds, creating a win-win for through the WVhin. up with the West Virginia health in- both providers and patients. Rural hospitals, such as Ch, are formation network (WVhin). instead of sending something in a necessary component and part of WVhin, chaired by WVha President a hard copy with the patient them- a comprehensive healthcare deliv- and Ceo Joe letnaunchyn, is West selves, or to send it through a fax or ery system. our hospital provides Virginia’s designated entity responsi- a courier service, it will allow them many mainstream services, as well ble for establishing a statewide, fully to send a secure message directly, as more specialized services. it interoperable network to facilitate the said Phil Weikle, WVhin Coo. truly takes a team approach from public and private use of healthcare Some of the benefits for patients all staff members to provide a ser- information and data. WVhin ser- include a reduction in duplicate vice that is available 24 hours a day, vices allow healthcare providers to tests, resulting in reduced costs for seven days a week, 35 days a year. securely exchange patient health in- patients, and improved quality of Ch is the cornerstone of health- formation electronically, giving pro- care due to providers having a pa- care in our community and we look viders quicker access to patient data tient’s most current medical infor- forward to meeting that challenge before treatment decisions are made. mation available. Patients who have for many years to come. This is also known as a health in- formation exchange. Studies have shown this leads to improved qual- ity of care, a reduction in healthcare costs, and greater efficiencies within the healthcare system. Ch was one of the early adopter hospitals in the state to begin using this new system. now doctors are able to safely and securely send patients' medical records to other hospitals or to physicians' offices around the state and, eventually, nationwide. hospital officials say this will make both patient care and health services more efficient. Patient care, sometimes it’s all about expediency, as well as data pro- tection. So the quicker you can get that data to another healthcare pro- vider, the better. and certainly, you want to do that in a secure environ-

18 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

atiet aet riorit or Critia e oita By Mary Beth Barr, Ceo ational hospital and safety goalinitiatives do not always rant Memorial hospital take into account the uniue characteristics of small rural over a decade ago, the institute of hospitals. Most of the current patient safety standards have Medicine (ioM) urged healthcare or- een developed ased on the research conducted in larger ganizations to adopt and implement uran healthcare settings. evidence-based organizational models and strat- emergency care and being located detrimental to patient care/safety, egies from other in a rural area, at least a 35-mile we can make changes quickly with- high-risk indus- drive away from any other hospital out all the bureaucracy that is in- tries to minimize or Cah (or fewer in some circum- volved in the larger facilities when a error and reduce stances). change is desired. harm to patients. national hospital and safety goal/ Research reveals a positive cor- a call for a con- initiatives do not always take into relation between organizational sistent standard account the unique characteristics culture and outcomes for both pa- of patient safety of small rural hospitals. Most of the tients and employees. When a was emitted to all that provide current patient safety standards hospital possesses strong safety healthcare. These issues of patient have been developed based on the beliefs, as well as attitudes and safety and quality are still relevant research conducted in larger urban values supported by consistent and today. healthcare settings. larger insti- safe practices, policies and con- hospital leaders face increasing tutions have resources to address trols, it will ultimately enhance the pressure to cultivate an organiza- many patient safety challenges and patient safety culture and lower tional culture of safety that elimi- possess an acceptable volume of in- adverse outcomes. hospitals with nates harm for the patients we cidents to examine and act upon. as high levels of teamwork effective- serve. as leaders, we scrupulously a result of these initiatives applied ness have experienced fewer pa- understand that we are required in larger urban settings, many small tient falls resulting in inury, lower and expected to continue to travel and rural hospitals have been ex- readmission rates and decreased the road of quality improvement to empt from numerous patient safety lengths of stay. Conversely, hospi- meet the needs of our community. expectations. This exemption may tals with poorer safety climates will like our sister hospitals, rant cause a misperception that rural have in-hospital complications and Memorial hospital (Mh) heard the health facilities and professionals adverse events for both patients call and continued our sometimes deliver less safe care although noth- and employees. bumpy road on the quality improve- ing could be farther from the truth implementation of patient safety ment and safety trail. During this Because rural and C ahs often face initiatives is imperative and defi- ourney, we have recognized that technological, staffing, financial nitely effective in rural hospital improving safety and eliminating and other organizational limitations settings. in order to sustain this harm for the patients we serve is that may inhibit implementation of positive culture of patient safety, our number one priority. health- patient safety interventions, it is reduce patient harm and efficiently care quality and improving safety important that Cahs pursue a di- and effectively support patient performance are critical to every versified strategy for improving safety activities, hospitals must healthcare system, but perhaps patient safety to overcome these recognize the importance of col- even more critical to the viability of constraints. Being small lends to laboration with their healthcare em- small and rural and Critical access less bureaucracy, so frequently it is ployees and providers, their quality hospitals (Cahs) like Mh. easier for Cahs to adopt a compre- improvement coordinators, their a Cah is a hospital certified under hensive patient safety program that payers, associated academic insti- a set of Medicare Conditions of Par- includes measurable obectives, pa- tutions, the West Virginia hospital ticipation (CoP), which are struc- tient safety educational opportuni- association and the american hos- tured differently than acute care ties, and a user-friendly system for pital association. hospitals. Some of the require- reporting and responding to errors. at Mh, we are strongly dedicated ments for Cah certification include our Chief uality of ficer, ay- to providing high standards of pa- having no more than 25 inpatient ann Veach, BSn, recently informed tient safety and sound service stan- beds maintaining an annual aver- me that she felt change was easier dards to our patients. as we look to age length of stay of no more than to implement in our small hospital the future, our hospital will continue 9 hours for acute inpatient care setting. She elaborated by stating, to serve its community ust as it has offering 24-hour, seven-day-a-week When we identify something that is for generations past.

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 19 West Virginia Hospital Association

he ia oWest ieVirginia Hospital roram Association By Doug Bentz, Ceo helped the program to continue. Roane eneral hospital all you have to do is fill out the blank medical card in pencil with Roane eneral hospital (Rh) your name, your medical history, is committed to the health of its your prescription information, community and our hospital of- and emergency contact numbers, fers many pro- and place this card in a mag- grams to keep netic pocket on your refrigerator. residents safe ou may also add a photograph and healthy. one of yourself a Photostat of your of the services last e your living will (if you we proudly pro- have one) any Do not Resuscitate emergency personnel would love mote is the Vial (DnR) orders and any other infor- to know what your last e looked of life program. mation you deem important. Then, like, says, Jeffrey C. Miller, Director, as Ceo of Rh, attach the decal to your front door Vial of life Proect. This gives them From the Chairi …feel the Vial or window to create awareness of critical information on any current of life Program your Vial of life information for heart event you may be having. is vital for protecting seniors and emergency personnel to access. a good example of the value of others in need. Be sure to keep your medical card a copy of your e is me. i have SueVial JohnS of lifeon-Philli allows individualsPPe, Ceo , toFa Cheup-to-date with new information what is known as an inverted T- have their complete medical infor- or prescriptions. ou can also save wave. Don’t ask me what it means, mation ready in their home for ref- and store your Vial ofThe life Pallottine informa- Missionaryi don’t know. Sisters For me first this isopened normal erence during an emergency. it’s tion online at www.Vialoflife.com. and i’m fine.h owever, if i were not usedSt. Joseph's to provide hospital the patient’s med- i strongly encourage everyone able to speak for myself and tell ical information when a patient is to take advantage of the Vial of the medical personnel that i have unable to speak or remember this life program. Rh offers a link on a weird T-wave, they would have information. our website to familiarizeSt. Joseph’s oneself in 1921, in what was then the Chair, WVha Board of Trustees great concern over nothing. They While the program is used by with the program and to download would most likely treat me, by lack senior citizens, this life-saving or order materials. it’s a smart of knowledge, incorrectly.The program can be used by anyone way to have your medical infor- Vial of life speaks for you when in need. The decals, medical in- mation on-hand in caseBarlow of a estatemedi- – youa large can’t private speak orhome don’t on feel a hill well. formation forms and other ma- cal emergency. Seniors especially Protect yourself and all of your terials may be downloaded and need this because of their constant family members. all it will cost you printed from the internet, or or- medical changes and medications. is a little time. and it could save dered through the mail — all for also keep one in your wallet, your your life free. Theest a mericanVirginia hasSenior deep Safety family ties,car with glove genera compartment- overlooking and even Buckhannon.Roane eneral’s They didVial soof lwithife web - agency has donated over four mil- in your child’s pocket. The Vial of page is located at www.roanegen- lion decals nationwide, which has life program saves lives tions making their homes in the same area and eralhospital.com/patient.html. Facts about West Virginia Hospitalsthe help and support of the community, often • There are 67 West Virginia WVHA member hospitals and health systems in WVoften the same communities for decades. hos- W• Acute Care hospitals located in 42 of 55 counties in WV trading healthcare services for livestock that pitals• 34 across general the acute state care have community responded hospitals over the years • 20 Critical Access Hospitals (CAH) – rural, 25 or fewer beds, length of stay less than 96 hoursto the healthcare needs of provided sustenance during its early years. • 13 Specialty facilities, including Psych, rehab, long term acute and Veterans Affairs facilities • 30 counties have 1 hospital;these 9families. counties With have its two moun- or more hospitals • 19 WV hospitals have closed since the mid-1980’s December 2014 tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma,

20 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospital Association

21 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospital Association

roteti atietWest Virginia Hospital Association rom etio ieae By amy Johns keypox, plague, SaRS, smallpox and Director of Public affairs tularemia. WVu hospitals Patients who arrive at the eR are screened in the iPCu using protocols Ruby Memorial hospital has cre- recommended by the CDC, athryn ated an infection Protection Control Moffett, M.D., Chief of the WVu Sec- unit (iPCu) as the hospital has been tion of Pediatric infectious Diseases, monitoring and following the Cen- said. ters for Disease Control and Pre- We have to remember that pa- vention (CDC) protocols on ebola tients who come from West africa testing and management — as well may have other conditions and not as for other infectious diseases. have ebola, Dr. Moffett said. This a designated area in Ruby Memo- is not ust an ebola unit we have rial’s emergency room (eR) is used to be prepared for malaria, typhoid, for the screening and management inuenza — whatever comes along. Fromof potentially the Chair infected … patients. The if a patient does have ebola, area that currently serves as verti- the CDC will be here immediately, cal care has been adapted to be an Moffett continued. We would likely iPCu with five isolation rooms. The make plans to transfer that patient, SueiPCu JohnS includeson-Philli a bio hood,PPe, labCeo ser, Fa- Cheand they would get their long-term vices, and specific rooms for don- care somewhere else. e le etroe ning and doffing protective clothing an ebola task force,The Pallottine led by Missionary Sisters first opened oer or iretor o aet and equipment. Rashida hakoo, M.D., includes key oita ho reorter St.Medical Joseph's staff hospital protection proce- people in emergency medicine, in- rotetie eimet i the C dures are in place, Roger osbourn, fectious diseases, nursing, and Director of WVu healthCare, said in other departments throughout the an interview with etroe. os- hospital. Teams work St. together Joseph’s to in 1921, in what was then the Chair, WVha Board of Trustees various infectious diseases are very bourn said the donning and doffing educate and prepare staff at all lev- similar. There may be some varia- process alone takes multiple people els on the latest protocols. tion, depending on how the disease and at least 20 minutes before and our people are very committed, is transmitted, but the maority of after treating a patient. coming from all theBarlow various estate fields – thea large process private is similar. home on a hill The units were made to contain that we need for proper patient care hospital experts are also work- and treat highly infectious, as well as and safety of our healthcare work- ing with county and state health contagious, deadly diseases, such as ers, Dr. hakoo explained. We departments, area hospitals, and those that can easily spread through have built upon the experience we emergency management officials to the air. est (ebola Virginia is highly has deep infectious family ties,gained with dealinggenera - with theoverlooking inuenza Buckhannon.manage the potential They did for so cases with here. in that patients displaying symp- pandemic of 2009, where we did The physicians, nurses and other toms shed many virus particles, not have transmission of inuenza health professionals are experi- but it is not considered highly con- within our facility. enced and trained in emergency tagious sincetions making it can only their be homes spread in the isame hope area what and we have done will preparedness. The goal is to care through bodily uids of symptom- continue to help us inthe the help future and if support for patients of the withcommunity, the utmost often com- atic patients.) among the diseases something else comes up, especially passion and professionalism – and these highly-specialized facilities can another inuenza outbreak, which to ensure the safety and health of handle areoften bird the u same (avian communities inuenza), foris fardecades. more likely,hos- she added. a lot employees and members of the Wdrug-resistant tuberculosis, mon- of the components oftrading dealing healthcare with community. services for livestock that pitals across the state have respondedWVHA's over Emergencythe years Preparedness The Hospital Preparedness Program HPP is a statewide network of emergency management positions, such as safety, risk management, facilities, andto emergency the healthcare department personnel needs at of participating provided hospitals sustenance in West Virginia. during The HPP its has earlybeen in years. existence since 2002 and is supported by federal grant funds received through the state DHH Center for Threat Preparedness. Hospitals are grouped into seven regional areas across the state, and have developed egional esponse Plans to support each other in emergency and disaster events. WVHA disseminates relevant information statewide and directs program activities to assist hospitals in meeting eight national preparednessthese families. and response With its capabilities moun- for healthcare organizations through emergency preparedness equipment and supplies, training, and functional exercises. tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma,

22 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth CAMC ranked top 5% in the country...again* *No fine print necessary For the second year in a row, CAMC is the only hospital in West Virginia to earn the HealthGrades® Distinguished Hospital Award for Clinical Excellence™. This means CAMC is among the top 5 percent of hospitals in the country for superior performance in patient outcomes as measured by mortality and complication rates. HospiHospitals that achieve Distinguished Hospital for Clinical Excellence™ status deliver comprehensive and consistent quality across a broad range of conditions and procedures such as cardiac surgery, stroke, joint replacement, critical care, neurosurgery, pulmonary, gastrointestinal care and more. TThis is significant because the Healthgrades analysis, unlike other hospital quality ratings, is based solely on clinical outcomes data across at least 21 of 32 clinical procedures and specialties, which is reflective of a hospital’s overall quality. Healthgrades also does not include opinion surveys or other subjective measures that can lack objectivity. CAMC has prprovided outstanding health care to the region for more than 40 years, and is proud to be home to the highest level neonatal and pediatric intensive care units, highest level trauma center, primary stroke center, state-of-the-art cancer center, the only Kidney Transplant Center in the state, and one of the largest heart centers in the country. For more information, visit camc.org/OnlyOneWV.

camc.org/OnlyOneWV

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 23 West Virginia Hospital Association aarooWest Virginia Father Hospital Association a o ea at C By Wayne B. riffith, Ceo, FaChe West Virginians. after a few years of to expand the surgeon's capabili- Princeton Community hospital practicing at PCh and living in Prince- ties and offer a state-of-the-art ton, the Duremdes realized they could minimally invasive option for maor laparoscopy, the surgical pro- not find a better place in which to raise surgery. With the da Vinci, small cedure in which a fiber-optic in- their son. They knew Princeton would incisions are used to insert minia- strument is inserted through the become their permanent home. turized wristed instruments and a abdominal wall in the fall of 1988, Dr. Duremdes high-definition 3-D camera. to view the or- attended a lecture at the ameri- although the technology for the gans or to per- can College of Surgeons by Drs. robotic system was developed over form surgery, eddie Reddick and Richard Saye that a decade ago, only recently has em- was in its infancy would change the Princeton doctor’s phasis been placed on a platform in the late 1980s. medical career forever. The two men for general surgery. PCh invested The technology spoke of a new procedure they had in the da Vinci Surgical System in was being devel- ust begun to perform laparoscopic June 2013. Dr. ene and the other oped for general cholecystectomy (gallbladder re- da Vinci surgeons were soon cer- surgery, with an moval). They were, in fact, the first tified and began using the device From the Chairemphasis … on gall- surgeons in the u.S. to embrace the with great success. bladder removal. The procedure controversial new pro- was extremely controversial – even cedure. considered heretical – since it rep- Dr. Duremdes, his resentedSue JohnS a completeon-Philli paradigmPPe, Ceo shift, Fa Cheinterest piqued, con- from traditional open surgery. sulted his former proThe- Pallottine Missionary Sisters first opened in 199, Dr. eneroso D. Duremdes fessors, Drs. Mark wasSt. Joseph's practicing h ospitalas a general surgeon at Ravitch and Felicien Princeton Community hospital (PCh). Steichen, who advised, Dr. Duremdes, his wife and young son ene, pay attention to came to the u.S. from the this because it is the St. Joseph’s in 1921, in what was then the inChair, the earlyWVha 190s. Board h ofis Trusteeswife Dr. Janelle future of surgery. Duremdes is a pediatrician. his gen- Dr. Duremdes fol- eral surgery residency was completed lowed their advice. at albert einstein Medical Center, new he completed training ork City, followed by five years of and was performingBarlow estate – a large private home on a hill general surgery. laparoscopic gallblad- The family moved to Chicago der surgery at PCh where Dr. Duremdes trained in pedi- by June 1989, and be- atric surgery under Dr. Mark Ravitch, came the first surgeon one of theest leadersVirginia inhas pediatric deep family sur- ties,in southern with genera West- Vir- overlookingr ee ith Buckhannon. the aii ria They tem did so with gery. Dr. Ravitch was instrumental ginia to operate using in bringing the surgical stapling de- the new technology. in august 2013, Dr. ene re- vice to the u.S. from Russia in the in 1993, Dr. Duremdes’ son, Dr. ceived training and certification late 190stions to earlymaking 190s. their homes in theene same B. area Duremdes, and oined him at in hartford, Connecticut, for Sin- after completing surgical train- PCh as a general surgeon.the help Dr. eneand support gle-Site of dathe Vincicommunity, Surgery. often Single- ing in Chicago, Dr. Duremdes and had completed his medical school Site enables surgeons to operate his family planned to return to the training and residency at the WVu through a single incision in or near Philippines,often but the because same communities of politi- forSchool decades. of Medicine. hos- With the two Dr. the patient’s navel. Shortly after cal unrest under the Marcos regime Duremdes working so closely, they his training, Dr. ene performed they decided to stay in this country soon became knowntrading hospital-wide healthcare the firstservices Single-Site for livestock gallbladder that re- untilW things calmed down at home. as Dr. Dad and Dr. ene. By the moval at PCh, as well as the first Dr.pitals Duremdes across the learned state havethat aresponded small time over his the son years came onboard, Dr. Dad south of Charleston. town in southern West Virginia was had performed over 3,000 laparo- it took two generations to bring building a new hospital and needed scopic gallbladder surgeries at PCh. a sophisticated surgical technique a well-trained surgeon. When the For many years, Dr.provided ene per- sustenanceto PCh .during Dr. Dad its introduced early years. laparos - family moved to Princeton,to they the an healthcare- formed needs traditional of laparoscopy copy to the hospital, while Dr. ene ticipated remaining in the area for alongside his father. he recently built upon his father’s foundation, two to three years before returning took the procedure to the next level, advancing the technique to incor- to the Philippines permanently.these families. however, With its withmoun- the aid of the da Vinci porate the latest in robotic tech- having lived in new ork City and Robotic Surgical System. The da nology. Their community has been Chicago, the family was unaccus- Vinci Surgical System is a sophis- well-served by this uniquely close tomed to the open, friendlytainous nature terrain,of ticated West robotic Virginia platformscan the designed brain for bleedingfather and in theson casecollaboration. of head trauma,

24 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Ruby Memorial Hospital CARING FOR OUR COMMUNITY WE’RE GROWING to better meet the health needs of patients from West Virginia

b emorial ospital is epanding to meet the regions groing need for speialied healthare Were epanding or eel rama enter and or orldlass hildrens hospital

West Virginians no matter hat health hallenges the fae ill alas be able to get the are the need at WV ealthare

o get the latest on pdates for the epansion please isit healthareom and sroll don to the bot s setion

Proposed rendering

WVU Hospitals is a member of the WV United Health System.

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 25 West Virginia Hospital Association CoetiWest Virginia Hospital Association the o Creati eath Commitie

By Tim Brunicardi down the barriers that can be cre- uled about seven to eight presenta- Director of Marketing PR and ated by a visit to the doctor’s office. tions per year, and averages 0-5 Joyce hubner B ot h p r o gr am s we r e c r e at e d un d e r in attendance at each event. Par- lifetime Partners the auspices of Camden Clark’s ticipants appreciate the opportunity Program Manager lifetime Partners, a free wellness to receive valuable healthcare infor- Camden Clark Medical Center program for those 55 and older. mation and interact with physicians Members learn about good health, in a more intimate setting. Topics Fostering a sense of engagement take advantage of members’ bene- have included skin cancer, diabetes, between the community and local fits and enoy a host of interesting dementia, medication safety, and physicians is the focus of two highly activities. Program benefits include electronic medical records. successful programs at Camden educational seminars, discounted in april of last year, Camden Clark Clark Medical Center (CCMC). health screenings, fitness programs, introduced the Walk with a Doc pro- Camden Clark’s Dinner with a Doc and free activation for lifeline per- gram in conunction with SoleMates, andFrom Walk the with Chair a Doc … allow physi- sonal emergency response system, which is lifetime Partners’ senior cians to provide healthcare infor- as well as social activities. Mem- walking club. each month, partici- mation in a relaxed setting where bers receive a bimonthly newsletter, pants are able to walk laps at the Fthe emphasis is on dialogue be- which keeps them informed about local mall with one of the hospital’s tweenSue JohnS physicianson-Philli and PP memberse, Ceo , ofFa Cheupcoming events and provides valu- physicians on the morning of the the community. able healthcare information.The Pallottine The Missionarymeeting. Then, Sisters that firstphysician opened gives For some patients, the formality program began in november 199 a brief presentation on a health-re- ofSt. theJoseph's doctor’s hospital office may hamper and currently has almost 9,000 lated topic to those in attendance. communication. Whether it’s a mat- members. Participants, including the physi- ter of feeling rushed or anxious, pa- Dinner with a Doc began in no- cian, receive a T-shirt that can be tients can sometimes be reluctant vember 2011. This programSt. Joseph’s allows inworn 1921, each in whatmonth was for thethen walk. the toChair, ask WV questionsha Board or of to Trustees fully engage participants to enoy a meal, fol- Both programs continue to grow with their doctors. Dinner with a Doc lowed by an educational presen- as members of the community ap- and Walk with a Doc allow the hos- tation from a physician. Those in preciate the educational aspect, pital’s physicians to engage with the attendance receive an informational as well as the informality and op- community away from the typical handout, and are alsoBarlow given anestate op- – portunitya large private of spending home on time a hill with clinical setting. This creates a sense portunity to ask questions. physicians. a wide range of physi- of informality, which helps to break Currently, the hospital has sched- cians have participated in both pro- grams representing such specialties as primary care, vascular surgery, est Virginia has deep family ties, with genera- overlooking Buckhannon.cardiology, cancer, They didorthopedics so with and endocrinology. according to Dr. Michael Cheshire, a primary care physician who has tions making their homes in the same area and participated at both Dinner with a the help and supportDoc and of Walkthe community, with a Doc, oftenthe pro- grams are an important aspect of community outreach and education. often the same communities for decades. hos- as a physician, i feel a respon- sibility to not only provide care for trading healthcaremy services patients for but livestock to help those that in W my community become more in- pitals across the state have responded over the years formed about their health, said Dr. Cheshire. The Walk with a Doc and Dinner with a Doc programs have provided sustenancebeen great during opportunities its early years. to teach to the healthcare needs of others about health and to help bridge the gap between patients and physicians. When it comes to these families. With its moun- health, knowledge is truly powerful, and i am happy to be a part of Cam- oto corte of e arerbr e ad etel Came Car eia Ceter oeate ai C memer e eto den Clark's efforts to empower the et a arara iho riht a throh ra Cetra a ith r community to be active participants ihae Chehire eter ritainous the terrain, ro Westrt a Virginia ith ascan o eetthe brain for bleedingin their health.in the case of head trauma,

26 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 27 West Virginia Hospital Association West Virginiaeemeiie Hospital Association he otor i ee o irta o By Mark Doak, Ceo broadband networks and the fund- state-wide for care in nephrol- Davis health System ing for the technology infrastruc- ogy, diabetes and nutrition, pain ture is a barrier we must continue management, surgical oncology, For Davis health System (DhS) to work through. nursing home and perinatal care, telemedicine is not a new enter- Davis currently collaborates with said Smithson. We’re also looking prise. efforts date back more than medical providers from Commu- to expand into telepysch, wound two decades ago nity Care of West Virginia for di- care, infectious disease, rheuma- when Davis Me- abetes education and dietitian tology, endocrinology and others. morial hospital consultations. a video connection in 2014, the DhS Foundation pro- was partnered between the Pocahontas and lewis vided financial support to purchase with West Vir- County clinics and DhS dietitian necessary technology for a pilot ginia universi- Jim Severino, RD, lD, CDe in el- web-based telemedicine nursing ty’s Mountaineer kins, enables a real-time, face-to- home program at Cortland acres, From the ChairDoctor … Televi- face encounter between patient a long-term care skilled nursing sion. in fact, the and specialist. facility located 40 miles away in group garnered The personal relationship with Thomas, Tucker County. media attention the patient isn’t compromised, Steve Toney, M.D. is a fam- Suein the JohnS late 1980son-Philli when itPP showcasede, Ceo, Fa Chesaid Severino. i think we’re all ily practitioner and hospitalist for a live teleconnection during a sena- more comfortable with technology, DMC. he is one of several telemed- torial hearing in which West Virginia so the conversation Theis ust Pallottine as if we Missionaryicine champions Sisters on stafffirst andopened helps Senator Jay chaired a were in the same room. The pa- coordinate care for Cortland’s resi- St.subcommittee Joseph's hospital on telehealth. tients appreciate the availability of dents and rehabilitation patients. Today, Davis has a renewed in- the service without repeated trips Telemedicine can be the im- terest in telemedicine’s role in to elkins. it’s especiallySt. Joseph’s valuable inportant 1921, in link what between was thenpatients the and Chair,rural WV areasha Board where of convenient Trustees ac- for those challenged with a chronic providers a distance away, said cess to physicians and specialists disease, which requires continual Toney. if i can help prevent some- is difficult. it has developed an e- monitoring and evaluation. one taking time away from work, care Center, which has a fulltime Pam Smithson, Rn, is director or save them the cost of a trip to coordinator and a private patient of Clinical ProgramsBarlow for DMC. estate She – mya large office, privatei ’m certainly home ongoing a hill to do consultation room in Davis Medi- leads Davis’ telemedicine efforts that for my patients. cal Center’s (DMC) new outpatient and coordinates the e-care Center. it works both ways for us at facility. investing in telemedicine She also sits on the board of the Davis. We have resources that is an important strategic focus for West Virginia Telehealth alliance. other providers utilize for their the organization.est Virginia has deep family ties,We’re with genera working- withoverlooking providers Buckhannon.patients, and They our did patients so with benefit our service area includes some from specialists at West Virginia of the most mountainous terrain in university hospitals, Charleston the state, which complicates travel area Medical Center and others, for manytions of making our populations, their homes es in- the same area and he added. pecially during the winter months. the help and supportTelemedicine of the community, has advanced often We view telemedicine as a way for tremendously in West Virginia in patients to access specialized care recent years thanks to greater col- without oftenthe burden the same of unnecessary communities for decades. hos- laboration among our hospitals and costly travel. and health systems. Challenges With increasing pressure for cost trading healthcarelike services technology for livestock and reimburse that - Wsavings, penalties for readmis- ment still exist, but we’re seeing pitalssion rates,across and the morestate pushhave responded for co- over the years real successes in moving forward, ordinated care management, we’re said Smithson. identifying opportunities for tele- The Mid-atlantic Telehealth Re- medicine centered on improved provided sustenancesource during Center its (MaTRC) early years. Summit is patient outcomes, efficienciesto the healthcareand a aer needs a of or ie ee held annually. MaTRC represents better use of our medical resources. ear at ai emoria oita eight states, plus the District of Co- an important part of using a raortatio to eiaie eor lumbia. telemedicine strategy to improve are at oita a eae The MaTRC Summit brings to- access and reduce unnecessarythese families. eae With its o moun- hea o a reei gether providers, insurers, legisla- rai eemeiie ia aio a ieo costs is to align the services most tehoo aie i the eeomet tors and other telehealth advocates. needed and least accessible with o a iterim are a or aer ti Smithson said. it’s an opportunity specialists prepared to provide a orhee rie amae a for all the groups to continue bridg- remote medical care. tainousaccess terrain, to ae West to mae Virginia it to iscan the brain for bleedinging the gaps.in the case of head trauma,

28 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

KNOWLEDGE SAVES. MEDICAL ONCOLOGY/HEMATOLOGY TEAM RADIATION PEDIATRICS ONCOLOGY

Maria Tria Tirona, MD Aneel Chowdhary, MD Mohamad K. Toni Pacioles, MD Yehuda Z. Lebowicz, MD Grace Dixon, MD Mark Mogul, MD Medical Oncologist Medical Oncologist Khasawneh, MD Medical Oncologist/ Medical Oncologist/ Radiation Oncologist Pediatric Oncologist/ Medical Oncologist/ Hematologist Hematologist Hematologist Hematologist

SURGICAL ONCOLOGY TEAM

Pleasant Valley Hospital rtner o e ntinton osit nd the rsh niersit on drds hoo o ediine

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Gerard Oakley, MD Nadim Bou Zgheib, MD James C. Jensen, MD Felix Cheung, MD Terrence#3415 Julien, MD Amanda Arrington, MD Jack R. Traylor, MD Mary Legenza, MD Gynecologic Oncologist/ Gynecologic Oncologist Urologic Oncologist/ Orthopedic Oncologist Neurosurgical Oncologist Surgical Oncologist Breast Surgeon Breast Surgeon ECCC Medical Director #349

From Pittsburgh to Lexington, no other facility has a more complete range of academically-affiliated medical, surgical and radiation oncologists providing such a comprehensive range of highly specialized cancer services for both adults and children than the Edwards Comprehensive Cancer Center at Cabell Huntington Hospital.

Deciding where to go for cancer treatment is critically important. Before making that decision, we invite you to compare all hospitals in the For more information, region. We’re confident you’ll find that the Edwards Comprehensive Cancer Center at Cabell Huntington Hospital offers a distinct difference call 304.399.6500. in cancer care.

WWW.EDWARDSCCC.ORG • 304.399.6500 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 29 West Virginia Hospital Association t arWest Ceter Virginia Hospital Association or eia atio By Dr. Sheila yle, VP The Center for education was Schools of nursing truly a community effort as it was health Professions made possible in large part through St. Mary’s Medical Center thousands of donations to the St. Mary’s Foundation. The community in 1924, the Pallottine Missionary continues to play an important role Sisters founded St. Mary’s hospital, through donations to support the and, as the hospital grew to become purchase of equipment, as well as an important part of the commu- to fund a successful peer tutoring nity, the Sisters realized the nurs- program. ing staff needed to be increased. Students not only graduate from To fill that demand for nurses, the the St. Mary’s Center for educa- St. Mary’s School of nursing was tion, but they also—through a co- opened in 192. The St. Mary’s operative agreement with Marshall eted world of healthcare. as they School of nursing now has the old- university—graduate from Marshall rotate through different areas of est operating Rn program in West School of nursing. Students earn the Center, they shadow Rns, re- FromVirginia the and Chairthe only … nursing school an associate degree, while Medical spiratory therapists, and medical in the state still operated by a hos- imaging and Respiratory Care stu- imaging faculty while observing pital. over 3,00 students have dents receive a baccalaureate de- their responsibilities in the health- graduated from the school. gree. The healthcare courses are care setting. They are also taught Suehowever, JohnS ason-Philli time passedPPe, anotherCeo, Fa Chetaught at St. Mary’s, while the sup- emergency preparedness to be healthcare staffing need arose. as port courses are taught at Marshall. trained in the event of a potential technology continued to improve, St. Mary’s graduates Theare highlyPallottine cov- Missionarydisaster. experienced Sisters first faculty opened help the sisters sought to fulfill another eted with over 93 percent of them students begin to plan for a health- St.staffing Joseph's need hospital - medical imaging. finding obs in the area after they care career as they learn about the Thus, in 194, the St. Mary’s School graduate. education necessary for becoming of Medical imaging opened its doors St. Mary’s also recognizes that a healthcare professional. activi- St. Joseph’s inties 1921, also in include what wassessions then for the learn - Chair,to the WV communityha Board of and,Trustees in 2005, the decision to enter the health- the St. Mary’s School of Respiratory care field starts much earlier than ing basic healthcare skills, first aid Care was created. the freshman year of college. and CPR certification training. The three schools shared an eight- That’s why, through the support For nearly 90 years, St. Mary’s bed skills lab and a limited medical of the Foundation, theBarlow Center estate for – hasa large provided private the home Tri-State on a hill area library in a 194-built facility until education hosts the health Profes- with the highest quality of health- 2009 when the St. Mary’s Center sions academy each summer for care professionals. With the con- for education was opened. now, all selected high school sophomores tinued support of our community, three schools are housed within the and uniors. over three days, the the St. Mary’s Center for educa- walls of theest 58,000Virginia square has deep foot, family 10 ties,students with genera get a- firsthand,overlooking behind- Buckhannon.tion will continue They todid do so so with far into million facility, which includes all of the-scenes look at the multi-fac- the future. the teaching and practicum of to- day’s healthcare needs. The Centertions making provided their St. homes Mary's in the same area and the opportunity to increase en- the help and support of the community, often rollment at a time when another nursing shortage was looming. it currentlyoften serves the same as a communities center for for decades. hos- distance learning and offers stu- dents the latest in training tech- trading healthcare services for livestock that Wnologies, such as incredibly lifelike pitalshuman across patient the simulators.state have responded These over the years simulators enhance the traditional methods of teaching and develop students’ clinical and critical think- provided sustenance during its early years. ing skills in a safe environmentto the healthcare needs of without risk to real patients. Fac- ulty can transmit their own voices through these high-fidelity man- nequins to respond to these students’ families. With its moun- questions. There is also a birthing mannequin to simulate the birthing experience for students.tainous terrain, West Virginia scan the brain for bleeding in the case of head trauma,

30 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth oita et Coete or atiet By Dale Witte work (VPn) has been created be- cialists, ornes added. Marketing Public affairs tween CaMC and 10 facilities. an emergency room doctor in a Charleston area Medical Center a VPn can be described as a tun- connected outlying facility can now nel established through the inter- send a medical imaging study to our small state is getting a little net that provides the capability to CaMC to give doctors a heads-up of closer, and that’s a good thing for exchange data in a secure manner, an inbound patient’s condition or to patients in rural communities. said Bradley oung, CaMC informa- request a consult to see if the pa- in the past, a patient who went to tion services. The effect is similar tient should be sent to CaMC. the emergency room in his home- to having point-to-point data circuits Connected facilities currently in- town might receive an -ray, CT from the phone company, except it clude BMh, Braxton Memorial scan or MRi. if that same patient is less expensive and more exible. hospital, reenbrier Valley Medi- was transferred to Charleston area Patient information is encrypted cal Center, logan eneral hos- Medical Center (CaMC), he or she so that it is invisible to those not on pital, Raleigh eneral hospital, might undergo more medical im- the secure system. This guarantees Summersville Memorial hospital, aging, increasing that patient’s ex- patient privacy. WVu hospitals, Pulmonary asso- posure to radiation and increasing The network connection has ciates, Thomas Memorial hospital, costs. proved very useful with the ex- St. Francis hospital and Princeton Previously, emergency depart- change of mammography images Community hospital. ments would send a CD or DVD and other outpatient imaging stud- The result of all of this ongoing with the patient being transferred ies, said regory ornes, RT (R) work is better care coordination by to CaMC. This involved a number of (CT), director of radiology services sharing relevant medical images different disc formats and viewing at Boone Memorial hospital (BMh). earlier in a patient’s care. The sys- software configurations. Patients who are being trans- tem is a good example of how the now, CaMC is working with some ferred from the BMh emergency advance in today’s technology is hospitals and medical practices in room can have their imaging studies improving healthcare, allowing hos- southern West Virginia to improve electronically forwarded to CaMC. pitals to better serve the needs of communication between facilities. images obtained here can also be their communities and bringing ser- a site-to-site virtual private net- sent up for consultation with spe- vices closer to home. oita amo o moer et iriia or

of the top 100 largest private employers in West Virginia for last year, 1 were hospitals. Three were in the top 10 six are in the top 20 and 10 were in the top 50.

2 – West Virginia united health System 3 – Charleston area Medical Center, inc. – St. Mary’s Medical Center, inc. 11 – Cabell huntington hospital, inc. 12 – Wheeling hospital, inc. 14 – Camden Clark Memorial hospital, inc. 24 – Monongalia eneral hospital, The 32 – Weirton Medical Center 33 – herbert J Thomas Memorial hospital association 42 – Raleigh eneral hospital, llC 51 – West Virginia university Medical Co. (university health associates) 52 – university Physicians Surgeons, inc. 54 – ohio Valley Medical Center, inc. 1 – Davis Memorial hospital – Charleston hospital, inc. (Saint Francis hospital) 9 – Pleasant Valley hospital, inc. 84 – logan eneral hospital, llC

orce orforce et ra arc

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 31 PCHStateJournalAd2014_Layout 1 11/25/14 2:16 PM Page 1

West Virginia Hospital Association

Here to Make a Difference

Princeton Community Hospital offers advanced medical technologies and procedures, from state-of- the-art diagnostic imaging to minimally invasive surgery. Our staff includes physicians and the area’s most highly skilled medical and technical professionals who are passionate about the care their patients receive. Get the skill and care you need, right here in our region. Princeton Community Hospital and its myriad of services are all fully- accredited and certified by The Joint Commission. They include:

• The Breast Center • Orthopaedic Surgery • The Cancer Center • Pediatrics • Cardiac Care • Physical and Occupational Therapy • Cardiopulmonary Services • Psychiatric Services • Emergency Department • Pulmonary Rehabilitation • Intensive Care • Radiology and Interventional Radiology • Laboratory Services • The Sleep Disorders Center • Nursery • Surgical Services 122 Twelfth Street • Princeton, WV 24740 • Obstetrics and Gynecology • The Women’s Center 304.487.7000 • www.pchonline.org

32 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth eoi to tae e i By hoyt J. Burdick, MD during pregnancy is a logical first accountability, and they have many Chief Medical officer step. our Department of obstetrics success stories. h.e.R. Place fosters Cabell huntington hospital maintains an addiction management hope, provides education, and sup- program for mothers with opioid de- ports recovery for women suffering last year the drug overdose mor- pendency to reduce the severity and from addiction. Their Women's ad- tality rate for West Virginians was duration of naS for the newborn dictions Recovery outreach Center is 28.9 deaths per 100,000 — primarily baby. a place where women, children, and from self-administration of prescrip- For newborn naS babies, Chh and families can find a safe and nurtur- tion pain medicine (opioids). The cost the Mu Department of Pediatrics con- ing environment that will offer free of providing care for illness related to tinue to pioneer both pharmacologic access to peer support services and substance abuse takes precious re- and non-pharmacologic treatment. education. They are now working in sources from all the other areas of unfortunately, naS still requires a conunction with lily’s Place to focus need and the loss in human potential protracted and very expensive course on the special needs of these new is enormous. of treatment. optimal management moms. at Cabell huntington hospital of naS is a subect of ongoing re- Public health policy and legislation (Chh), we have various approaches search by Marshall neonatologists, is imperative in fighting substance to the problem. one is more responsi- Chh niCu nurses and pharmacists. abuse. TFah recently identified 10 ble prescribing of opiate medications The neonatal Treatment unit (nTu) strategies that states are effectively while compassionately treating pain. at Chh is a dedicated unit for babies using to curb the substance abuse healthcare workers remain compliant with naS. Despite a capacity of 15-18 epidemic. West Virginia was ranked with continuing medical education babies, there always seems to be a positive on eight of the 10, including requirements for responsible opiate waiting list. important measures such as our Phar- prescribing and accessing the State one solution is to continue to ex- macy Data Management Program Prescription Drug Monitoring Program pand the nTu unit to accommodate with mandatory utilization, doctor- for any patients under treatment for the demand. another is to get the ba- shopping laws, support for substance chronic pain. The Cabell huntington bies safely out of the hospital though abuse treatment, prescriber educa- Pain Management Center has ex- innovative transition of care models. tion requirements, physical exam panded to treat both chronic pain and This has been the commitment of requirements for doctor-patient rela- opioid dependence or abuse. an outstanding group of physicians, tionship, and proper identification for Many people with substance abuse nurses, community leaders and leg- dispensing controlled substances. disorder have complex psychiat- islators in developing a unit outside The two remaining strategies were ric problems. Thus, in collaboration the hospital for earlier transition to submitted as bills last session and in- with the Marshall university School non-hospital care. Despite seemingly clude ood Samaritan laws granting of Medicine, a new department of insurmountable regulatory barriers, some level of immunity for persons psychiatry was formed. To support lily’s Place was able to open last year requesting medical help for drug-re- this department, Chh is renovating in a pilot phase as a residential infant lated emergencies and laws enabling a large ambulatory space for treat- recovery center. wider access to rescue drugs, such ment, education and research. This Providing better and more innova- as reversal agents like naloxone. also complements the main campus tive healthcare is an important part of ood public health policy and legisla- doctoral programs in clinical psychol- responding to substance abuse. This tion don’t happen by accident. They ogy. although Chh is not an inpatient may include more responsible opioid require active participation in advo- behavioral health facility, more and prescribing and tracking, better med- cacy through organizations like the better-trained behavioral health spe- ical management of substance abuse, West Virginia hospital association cialists will help properly treat com- more psychiatrists and behavioral and other professional associations. munity members. health programs, more hospital beds local governance and law enforce- Prescription opiate abuse is both for addicted babies or more innova- ment must also play a substantial prevalent and particularly devastat- tive care transition models. however, role in successfully responding to ing for women of child-bearing age more and better healthcare alone substance abuse. huntington Mayor and their babies. according to Trust can’t solve the complex issue of sub- Steve Williams asked the City Coun- for america’s health (TFah), mater- stance abuse any better than more cil to approve 500,000 in additional nal opiate use occurs in 5. of every prisons solve crime. funding for the city’s police depart- 1,000 births however, our experi- Community support systems help ment to combat drug trafficking and ence at Chh suggests a significantly reinforce healthcare programs for related crimes. higher incidence. nationally, postna- those suffering from substance We are responding to substance tal drug withdrawal syndrome, also abuse. For example, The healing abuse on many levels in West Virginia known as neonatal abstinence Syn- Place is a long-term residential pro- through providing better and more drome (naS), has tripled over the gram for up to 0-100 men who innovative healthcare, improved past decade. struggle with alcohol and drug ad- healthcare policy and legislation, local elimination or controlled manage- diction. Their interventions are based governance and law. ment of maternal opioid medications upon unconditional love and personal

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 33 West Virginia Hospital Association West Virginia Hospital Association omm i Fit ear o ra eathare erie

By arlie Belle Price The hospital has continued to sur- Director, PR Marketing The comfort and care of our vive and prosper at a time even Boone Memorial hospital patients is and always has een during poor economic conditions. our maor goal. onnecting to During his tenure as Ceo, Mull- Boone Memorial hospital (BMh) ins has watched the facility triple in was built with the philosophy of our community is etremely personnel growth and overseen nu- People Serving People, and Tommy important to our success. merous expansions. Two years ago, Mullins, Ceo of BMh, has been a Mullins led the process to convert part of that philosophy since the be- a founding member of the organiza- BMh to a 501(c)3 nonprofit hospi- ginning. tion and 15 years later consists of tal and helped secure a nearly 32 Mullins oined the hospital staff over 10 hospitals, clinics and county million dollar loan from the uSDa to as a bookkeeper when the hos- health departments – all of which build a new hospital. Mullins was in- From the Chair … are considered members of Pihn. pital first opened its doors in May strumental in the overall process. 194. at that time, they had 38 Mullins has been the only remain- he may very well end up being the ing original employee of BMh and only Ceo in the state to have been a employees and five doctors on the medical staff. By 1989, the hospi- the longest running Ceo in West key player in opening two new hos- Sue JohnSon-PhilliPPe, Ceo, FaCheVirginia employed at the same hos- tal had tripled in personnel size pitals at the same location within 50 and expanded three times and by pital. he has receivedThe state Pallottine and na- Missionaryyears of one Sisters another. first opened 2000 BMh had increased person- tional recognition for his role as a Throughout all these efforts, Mull- St.nel Joseph'sto over 100, hospital with a medical staff small rural hospital Ceo, including ins still found time to serve his com- of 10 physicians, along with more being named a Distinguished West munity in a personal way. he is a than two dozen consulting cour- Virginian, the state's highest honor, member of the Madison Rotary Club tesy and emergency medical phy- twice for his communitySt. andJoseph’s rural inas 1921, a Paul in what harris was Fellow, then andthe has Chair,sicians WV availableha Board to of serve Trustees patients’ health accomplishments. served as past Chairman and the needs. in the 0s, 80s, and 90s, Mullins has been a leader through Rotary District overnor for 2001- many new services were added and many difficult years of healthcare 02. he is a member of the hospital expanded to meet the growing de- reform, yet has made every effort Financial Managers association, has mands of the community. to maintain a solid Barlow work environ estate- – serveda large onprivate the ahomemerican on ah ospitalhill The comfort and care of our pa- ment for the employees of BMh. association section for Small Rural tients is and always has been our hospitals, the american hospital maor goal. Connecting to our com- association Regional Policy Board munity is extremely important to and the advisory Committee to the our success.est VirginiaBoone Memorialhas deep h familyospi- ties, with genera- overlooking Buckhannon.Federal office They of did Rural so healthwith Pol- tal provides the community with the icy. Those are ust a few of his many tools needed to educate and increase service proects. health awareness, said Mullins. With a dedicated and hard-work- Many tionsnew andmaking exciting their programshomes in the same area and ing staff, a talented medical group, have been implemented over the the help and supporta caring of the board community, of directors often and a years under Mullin's direction. Before Ceo filled with vision and devotion, breast cancer awareness became BMh is seen as being focused on well-known,often BM theh hadsame already communities begun for decades. hos- preparing for the future, while con- a local mammography program and tinually providing the outstanding continues to offer half-price digi- trading healthcarerural services healthcare. for livestock that Wtal mammograms each year during Mullins has met many challenges pitals across the state have responded over the years the month of october. Prior to to- during his time at BMh, continu- bacco awareness initiatives becom- ing to grow and keep pace with the ing prevalent, BMh became the first provided sustenanceincreasing during demands its early of years. providing smoke-free hospital in theto state the and healthcare needs of healthcare within his community. was among the first to implement Mullins retired from BMh late last electronic health records. year. however, the solid foundation however, perhaps one of its most he has built will stand in memory of important accomplishmentsthese is families. the With its moun- his contributions and dedication to formal association of BMh Partners i e the roe to oert excellence. Mullins has truly been a in health network (Pihn).tainous BMh was terrain, West to a Virginia orotscan the hoita brain for bleedingservant toin thehis community.case of head trauma,

34 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 35 West Virginia Hospital Association ieritWest Virginia Hospital Association eathare ehia re i ri Care By Teresa McCabe, Vice President cuts down on the amount of infor- nursing technology includes Marketing Development mation that the nurse has to key an array of devices, systems and university healthcare into the system. software designed to reduce the according to Combs, many see amount of time that nurses must advances in technology im- technology as a key component to spend on tasks, such as track- pact the way that most people do improving patient care and outcomes ing down equipment, locating and their obs, and nursing is certainly with features such as sensors, mobile collaborating with other staff, and no different. With innovations in and tablet technology and instant updating patient charts. other medical devices, software, tab- alerts to changes in patient status. technology serves to improve accu- let computers and mobile charts, ultimately, technology improves racy and patient safety by reduc- these technological improvements response time, increases accuracy, ing medical errors and preventing are literally changing the way that and ensures safety, he added, in- unauthorized people from entering nurses practice. creasing the time that nurses have to a facility or accessing sensitive pa- Fromin West the Virginia’s Chair e…astern Panhan- spend on direct patient care. tient records. dle, nurses at university healthcare in addition to the epic system, The integration and advance- – Berkeley Medical Center (BMC) nursing and clinical staff at university ment of technology utilized by our and Jefferson Medical Center (JMC) healthcare are also using other forms nurses within university health- Sue– are JohnS no strangerson-Philli to PP thee, benefitsCeo, Fa Cheof technology to improve patient care care has helped us with the insur- of nursing technology. university and outcomes. a new interpreter ser- mountable challenges we face daily healthcare introduced the industry- vice that is accessed Thevia mobile Pallottine tab- Missionaryin today’s healthcare, Sisters first stated opened linda leading epic electronic medical re- lets has ust been implemented at Blanc, Rn, administrative director St.cord Joseph's (eMR) softwarehospital in august 2011. BMC. Plans are also underway to pro- of nursing at JMC. implementation of the epic sys- vide patient education at both hospi- according to Blanc, technology tem provided many benefits, in- tals using a tablet. allows nursing leadership to bet- cluding improved quality of patient Parents and family membersSt. Joseph’s of inter 1921, identify in what what was the thennursing the staff Chair,care, enhancedWVha Board communication of Trustees and newborns in the neonatal intensive actually does and determine the coordination between all members Care unit (niCu) can keep an eye impact nurses have on patient of a patient’s care team, and allow- on their little ones via the nic View outcomes. intuitively, the nurs- ing patients to securely access their camera system. This system allows ing profession has long known own medical records 24/. parents and family Barlow members estate to –that a large the private increased home use on of a nurses hill electronic medical record sys- view their babies at all times from improves the quality of care and tems are now the gold standard in the comfort of their own homes via also patient outcomes, and the healthcare settings, replacing out- mobile devices or computers. use of technology has allowed us dated paper records, said Mark We are also exploring a web-based to do this more efficiently, Blanc Combs, estassistant Virginia Vicehas deep President/ family ties,paging with system genera that- will overlookingallow nursing Buckhannon.said. They did so with assistant Chief information of ficer, and other clinical staff to page phy- in the end, the ultimate goal is West Virginia united health Sys- sicians directly from their computers to provide the tools to introduce tem. We are also starting to au- versus going through the switchboard greater efficiencies in clinical work- tomaticallytions populate making their the eMR homes with in theoperator, same area Combs and commented. This, ow to allow staff to spend more vital sign information directly from said Combs, will helpthe staff help access and support time concentratingof the community, on delivering often the biomedical equipment, which physicians quicker when needed. the best possible patient care. often the same communities for decades. hos- trading healthcare services for livestock that W HEALTHY INITIATIVES pitals across the state have responded over the years The West Virginia Hospital Association is home for healthy initia- Healthy Initiatives also houses the Coalition for a Tobacco- tives, two of which are the West Virginia Breastfeeding Alli- Freeprovided West Virginia sustenance, a statewide during group that its helps early advance years. pub - ance WVA and Day Oneto. The the WVA healthcare is a statewide needscoalition ofof lic policy to protect citizens from exposure to secondhand tobacco health and social services providers and other breastfeeding advo- smoke, encourage and support tobacco users to quit, and prevent cates. It seeks to improve the health of West Virginians by work- youth from becoming tobacco users. Also included is tobacco cessa- ing collaboratively to protect, promote, and educate our community tion trainings for healthcare providers, which helps them educate about breastfeeding. The Daythese ne program families. is designed With toits reach moun- new patients about the dangers of tobacco use and encourage and assist parents with educational information related to infant brain develop- them in quitting. Various continuing education trainings are offered ment and the need and opportunities for appropriate sensory stimu- to healthcare providers throughout the state, free of charge, and are lation to enhance brain developmenttainous and terrain, future learning West ability. Virginia fundedscan theby the brain WVDHHDivision for bleeding of Tobaccoin the casePrevention. of head trauma,

36 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth he ore rom Coet to eait Mike Casdorph, Secretary into its new facility. We immedi- control movement throughout the Board of Directors ately set out to plan the operation facility. installation of approximately highland-Clarksburg hospital of a behavioral health facility in the 250 cameras in the public areas of building. the facility provides continued mon- highland-Clarksburg hospital is a on September 8, 2010, 250 peo- itoring of patients. a patient moni- private, non-profit hospital dedicated ple squeezed into a standing-room- toring and tracking system was also to providing the best care for persons only area at the facility to listen to installed for forensic patients. with mental disorders. it has estab- our plan for the future. There was an The staff at highland-Clarksburg lished an integrated system of high overwhelming sense of excitement understands mental health issues, quality behavioral health services, in- and optimism as highland’s man- which is why we are devoted to cluding mental health treatment ser- agement team and board of trustees educating the community on signs vices for children, adolescents and laid out the plan and the timeline for and symptoms of mental illness, forensic patients. a relatively new psy- the new highland-Clarksburg hospi- services and accessing treatment. chiatric facility that began taking pa- tal. after working with city, county our community education depart- tients in august 2013, it was formerly and state officials for nearly two ment provides training to various the site of united hospital Center years, the proect was finally com- groups throughout the state. not (uhC), primarily a medical hospital. ing to fruition. knowing what a family member The hospital is growing and continues The construction materials used goes through or the turmoil a loved to expand our clinical programs and were specifically designed for a psy- one is experiencing can be frighten- community initiatives every year. chiatric hospital. high impact resis- ing. The uncertainty is what makes highland-Clarksburg hospital’s tant drywall was utilized throughout the experience so fearful. Psychiat- history shows a strong desire to the facility, as well as special secu- ric illness is ust that — an illness provide care to patients in the com- rity light fixtures, interlocking metal that is treatable. We want family munity. on February 1, 2010 the ceiling panels and security plumbing members, employers, colleagues, announcement was made that uhC fixtures. upgrades were made to the udges, attorneys, and elected of- would donate its 21-acre, 415,000 fire alarm and sprinkler systems, ficials to have knowledge of disor- square foot, 350- bed facility to and a state-of-the-art card access ders, treatments available and how highland hospital after it moved system was installed to monitor and to access them.

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One Piece December 12-18, 2014 • $1.00 STARTUP SAUCE SUCCESS A South Charleston man has seen swift success from his barbecue sauce At a business that started less than a year ago with a lot of taste testing.

Page 8 SJ LIST: utilities, byRegulated number of Time customers Pages 28-29

CANCER CARE EXPANDS Both The Ohio State University Comprehensive Cancer Center and Charleston Area Medical Route 2 Improvements Center are expanding their cancer care options Come Slowly this year. state 68 Authority to promote improvements Pages 9-10 By GEORGE HOHMANN to Route 2 and to build Interstate 68 between Moundsville and Morgantown. Route 2 alongFor the The Ohio State Journal River from Park- HAMPSHIRE HARBORS ersburg to Chester repeatedly comes up Charles Clements THE COLD during discussions about needed highway thority, said his organization is focusing on Hampshire County is home improvements in West Virginia. Route 2 because it can be upgraded in short ANN ALI / The State Journal , director of the au- to Ice Mountain, a spot that The 154-mile stretch of road winds through segments, whereas construction of I-68 into farms, factories, small towns and cities. the Ohio Valley is an all-or-nothing project is constantly cold, due to that would probably cost between $800 mil- its natural makeup. created the West Virginia Route 2 and Inter- lion and $1 billion. West Virginia Legislature Route 2 improvements are most needed where the Marcellus Shale natural gas busi- to Page 25 ness is booming, he said. Prosperity INSIDE Q Column — Brooks McCabe: Lessons for W.Va. / Page PLEASE SEE Q Column — Brooks McCabe: Why Government Fails: HIGHWAY West Virginia’s Future / Page36 , PAGE 4 Q W.Va. Division of Highways Budget Infrastructure Breakdown Is/ PageKey to > 6

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9 ACROSS THE STATE 34 TRADITION LIVES WITH THE BUZZ TONY THE TAILOR COMMENTARY 37 THE LAW Anthony Paranzino has 38 ENERGY LEADS made the family business 27 GOVERNMENT BROOKS McCABE 14 his own with the emphasis 32 23 OPINION on quality and service. 74470 57894 HEALTH CARE STATEUNA.CM

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West Virginia Hospitals: Generations of Community Growth oita arterhi rii iheiaie eiie to ao Cot By len Washington, Ceo, FaChe specialists in general surgery, or- and our confidence in Chh and Mar- Pleasant Valley hospital thopedics and obstetrics. shall health leadership continues Marshall health plays a maor to grow and has gained strength Pleasant Valley hospital (PVh), role in the affiliation and the devel- since the signing of our partner- Cabell huntington hospital (Chh), opment of the group by providing ship agreement, said Pete allinder, and the Marshall university (Mu) highly-skilled and highly-special- Chairman of the PVh Board of Joan C. edwards ized care onsite at PVh. Dr. alan Trustees. leadership from both or- School of Medi- oester, along with Dr. ach Tank- ganizations continues to build upon cine are work- ersley with the Department of or- PVh’s strong base of physicians and 38 2015 ing together to thopaedics at the Mu School of broadens the depth of specialty make highly-spe- Medicine, began providing care at physician services for the patients Healthy Hospitals. Healthy Communities. A Better West Virginia. cialized medicine PVh orthopaedics in april 2014. in our community. available to pa- additional advanced services key Since signing the affiliation agree- tients in Mason to development are also now avail- ment, PVh has added 24 physicians County and sur- able at PVh, including cardiology, to its medical staff and now offers rounding com- oncology, hematology, and pulm- specialized services in cardiology, munities. in early onology. Dr. Mohamed hasawneh extended care in Mason County, the 2014, the hospitals formed an affili- and Dr. Toni Pacioles, fellowship- eCCC, pulmonology, oB/n, gen- ation that aligns the two communi- trained medical oncologists and eral surgery, hospitalist services ties to improve access to healthcare hematologists from the edwards and expanded orthopaedics and pa- options. This affiliation has resulted Comprehensive Cancer Center thology, allinder said. in those patients receiving unprece- (eCCC), are seeing patients at PVh one of the long-term goals of dented and timely access to special- with all types of cancers, provid- the Pleasant Valley Medical roup ists at PVh, as well as streamlined ing comprehensive state-of-the-art is to seamlessly link information access to tertiary care at Chh. therapies and leading-edge clini- systems with Chh and Marshall in addition to the affiliation, the cal trials. The most recent addi- health so that patient access to PVh and Chh boards formed the tion to the medical staff includes needed specialties within the sys- Pleasant Valley Medical roup, a Marshall health Pulmonologists tem is easy and convenient. as the oint venture between the two hos- Dr. Saad han and Dr. Moham- group develops, patients in Mason, pitals. The group consists of 12 med al-ourani. We look forward Jackson, Meigs and allia counties physicians, which will grow to 25 to announcing the addition of other will have a broad range of physician over the next three years. The re- specialty physicians from Marshall specialists locally and easy accessi- cruitment priorities include primary health in the near future. ble to Chh, a maor tertiary center, care physicians, along with needed PVh is having a remarkable year when needed.

Timeline of Medical Liability Reform in West Virginia 2001 After a five-week special session, the egislature passed HB 601. This bill included numerous compo-nents designed to be tools to help put the medical liability insurance market back on track. Those were: a tax credit aimed to assist physicians with their rising premiums and the creation of a state-run insurance program for physicians who could not obtain medical liability insurance from the private market. The bill also included several medical liability reform measures, including: prohibiting third-party bad-faith claims; requiring notice of claims and a certificate of merit 30 days prior to the filing of a medical malpractice claim; and expansion of the juries in medical malpractice cases from six members to 12, among other items. H 601 was a significant first step toward addressing availability and affordability within the medical liability environment.

2003 The legislature once again tackled the crisis with the passage of HB 2122. This legislation was the first comprehensive medical liability reform that had passed in West Virginia for more than 20 years. The landmark legislation greatly mirrored successful reforms in California, and placed West Virginia at the forefront of many states in regard to such laws. HB 2122 included: a $250,000 non-economic damages cap; a $500,000 trauma cap; collateral source offset; elimination of joint liability; creation of a patient injury compensation fund; and more stringent medical expert witness requirements. Additionally, the legislation provided capital in the form of a loan and a mechanism for the creation of a physicians’ mutual insurance company. Ongoing Benefits of Medical Liability Reform • Premiums for doctors have been dramatically reduced; • Active licensed physicians in West Virginia have increased; • Competition has increased in the marketplace; • Medical malpractice claims have been reduced; and • Patient safety has been increased.

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 39 West Virginia Hospital Association West Virginiarit Hospital Association to ee arm Jim ranz, VP West Virginia is one of only a few ics for some time now, however the Professional activities states with 100 percent participa- hen has been a great way to help sup- West Virginia hospital association tion in a hen by West Virginia hos- port that work and gives the hospitals pital association member hospitals. a forum to share successes. everyone hospitals in West Virginia and the The goals of the hen program were would like to see bet ractce become u.S. have participated in a federally- the same as the two-fold goal of coo ractce. funded program to rapidly increase the Partnership for Patients to The hen program has meant that improvements in healthcare delivery reduce inpatient harm by 40 per- more hospitals have more staff at all using tools and techniques that have cent and hospital readmissions by levels of the organization trained in already proven successful. 20 percent by the end of the pro- improvement and safety science hos- The program, the hospital engage- gram (compared with data from pitals and individuals have shared their ment network (hen), started in De- 2010). questions and stories with new col- cember 2011 and was designed to The largest hen in the country was leagues near and far and the safety show results by the end of 2013. how- operated by the health Research and quality of healthcare continues to ever, the program was so success- educational Trust (hReT), an affili- improve. Because of the success of ful that the Centers for Medicare ate of the american hospital asso- the three-year proect, it is anticipated MedicaidFrom the Services Chair (CMS) … funded hen ciation. The hReT-hen includes 31 that CMS will announce hen 2.0 early through 2014. state hospital associations, includ- this year. The funding — 218 million — ing West Virginia, and represents Arl C aoced came from the Affordable Care Act approximately 1,00 hospitals, of arter for atet c aed (aCaSue ),JohnS throughon-Philli the u.S.PP Departmente, Ceo, Fa Chewhich almost half are small — 25 to to br toeter leader of aor of health and human Services to the 5 beds or less. The Pallottine Missionaryotal eloerSisters first caopened CMS innovation Center. hen funding in today's environment, with value- re ad atet adocate alo St.was Joseph's awarded h toospital 2 state, regional and based purchasing, meaningful use, t tate ad federal oeret national hospital systems and organi- and preventing readmissions, hospi- a ared effort to ae otal care Chair,zations WV acrossha Board the country. of Trustees tals have been working onSt. theseJoseph’s top- inafer 1921, ore in what relable was ad then le the cotl No Mountain too High. The Doctor will SEE you now! BarlowNo River estate too –Wide. a large private home on a hill No Valley too Deep.

est Virginia has deep family ties, with genera- overlookingHealthSouth is Buckhannon. right where you need They it when did looking so with for comprehensive rehabilitation for maximum outcomes. For a higher level of care, choose the HealthSouth location nearest you.

tions making their homes in the same area and ® the help and Asupport Higher Levelof the of community, Care often often the same communities for decades. hos- HealthSouth Rehabilitation Hospital of Huntington trading6900 West healthcare Country Club services Drive • Huntington, for livestock WV 25705 that W 304 733-1062 pitals across the state have respondedWe’re transforming over the years HealthSouth MountainView Rehabilitation Hospital the delivery of 1160 Van Voorhis Road • Morgantown, WV 26505 healthcare in rural 800 388-2451 providedHealthSouth sustenance Inpatient during Rehabilitation its early Unit years. areas where to the healthcare needs of Bridgeport, WV • 800 388-2451 convenient access HealthSouth Western Hills Regional Rehabilitation Hospital to physicians and 3 Western Hills Drive • Parkersburg, WV 26105 specialists is difficult. 304 420-1392 these families. With its moun- HealthSouth Southern Hills Rehabilitation Hospital 120 12th Street • Princeton, WV 24740 304 487-8000 davishealthsystem.orgtainous terrain, West Virginia scan the brain for bleeding in the case of©2013:HealthSouth:642490 head trauma,

40 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth Protecting Patients, Visitors, Staff and Property Since 1982 As members of the International Association for Healthcare Security & Safety, we stay current with the Environment of Care requirements of The Joint Commission. Security America specializes in the unique security needs of healthcare facilities and we’ve earned the praise—and confidence—of our clients statewide. Preferred Provider - West Virginia Health Services Security America “Security America takes a professional, business- Best Protection for like and comprehensive approach to your protection the Best Value needs. The company partners with you to assist in guiding or directing a customized security program www.SecurityAmerica.com for your hospital or clinic.” 888 - 832 - 6732 —Richard L. Miller, President,WVHS Professional Security Officers for: • Emergency Rooms Endorsed by leading providers • Infant Care Area “Since 2001, we have placed our confidence in the qualified staff • Admissions • Pharmacy and quality services provided by Security America.” —Dan Lauffer • Patient Information Chief Operating Officer • Medical Records Thomas Health System • Behavioral Health Units “Security America guarantees that their staff is well trained and • Visitor Access/Egress available to meet our needs.” —Ben Vincent • Stairwells, Hallways & Parking Also specializing in: Chief Administrative Officer • Loss Prevention Surveys & Security Braxton County Memorial Hospital • Non-violent Physical Restraint • Blood borne pathogen hazards /protection • HIPAA Compliance Standards • TJC Environment of Care Requirements • Training of Proprietary Security Force Active shooter/workplace violence consulting

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 41 West Virginia Hospital Association oitaitWest Virginiamroe Hospital Association atiet eriee By Peggy Coster, Ceo, Rn, MSn a reduction in readmissions. nursing homes, home health agen- Fairmont Regional Medical Center MedBridge started out in 200 at cies, rehabilitation centers, and Monongalia eneral hospital. Since home care for patients who require over the past decade, many hos- then, it has grown to provide care that service. pitals across america began using to inpatients at Preston Memorial hospitalists provide prompt and hospitalist programs for inpatient hospital, health South Mountain- thorough care when dealing with care. at Fair- view hospital and FRMC. MedBridge patient needs. This care includes mont Regional also provides additional support to diagnosis, treatment and adminis- Medical Cen- patients through a clinic and a ded- tering medical procedures. These ter (FRMC), for- icated 24/ call center so patients physicians also work diligently to merly Fairmont and physicians can call at any time improve processes that affect the eneral hospital, for any issue. overall quality of care. Part of this MedBridge hos- Prior to the creation of hospital- experience includes transitioning pitalists provide ists programs, physicians would be a patient safely out of the hospital around-the-clock on-call offsite and at times, travel and back into the community, which inpatient care. time and accessibility posed a delay may involve oversight of care in From the Chair …The Society of to patient care. now, hospitalists are post-acute care facilities. hospital Medicine defines a hospi- available onsite providing continu- MedBridge, as a hospitalist group, talist as a physician whose primary ous care, which allows the admit- takes pride in continuity of care professional focus is the general ting physician more time to care for by having the same provider from Suemedical JohnS careon-Philli of hospitalizedPPe, patients. Ceo, Fa Cheother patients in an office setting. admission to discharge, reducing Their activities include patient care, our effort is to provideThe Pallottine service Missionaryhand-offs and Sisters avoiding first shift-based opened teaching, research, and leadership to improve the total patient expe- services, said Dr. Bharti. St.related Joseph's to hospital hospital medicine. rience. We strive to provide total The hospitalist program provides The demand for hospitalists con- coordination of care between the a quick and seamless transition tinues to grow and many hospitals hospitalist and the primary care from outpatient to inpatient care and hospital medicine groups are physician, said Dr. St. Bharti. Joseph’s By inand 1921, allows in what more was exibility then the for the Chair,responding WVha byBoard hiring of Trustees more physi- being in the hospital 24/, we are admitting physician to continue to cians. able to serve our patients in a more care for patients in the outpatient FRMC has established a partner- efficient and timely manner. in ad- setting. in addition, the partnership ship with MedBridge, led by Ceo dition, we can provide a better ow with MedBridge is cost-efficient, al- Sanay Bharti, M.D. MedBridge pro- of care from the emergencyBarlow estate de- – lowinga large FRMC private to home provide on thea hill best vides inpatient care to patients. it partment to the oors and coordi- quality of care in a fiscally respon- also has an innovative transition nate with various agencies, such as sible manner. clinic created to provide follow-up care to patients after they have been dischargedest Virginia from has deep the hospi-family ties, with genera- overlooking Buckhannon. They did so with tal until they see their primary care provider. MedBridge is a resource for patients who cannot see a physi- cian as quicklytions making as desired, their homes patients in the same area and who do not have a primary care the help and support of the community, often physician, patients who have been readmitted to the hospital, and pa- tients whooften do thenot samehave insurance.communities for decades. hos- i believe that the hospitalist ser- vice came into existence due to trading healthcare services for livestock that Wchanges by both the government pitalsand hospitals across thein the state national have healthresponded- over the years care structure towards the move- ment of quality and value-based reimbursement. as opposedto the to healthcare a needs of provided sustenance during its early years. fee-for-service relationship, it be- came imperative that the model had to be changed, said Dr. Bharti. We actively engage in these producing families. With its moun- superior clinical outcomes, patient satisfaction, a decrease in medical Corte of edrde mishaps, an increase in tainoussafety and terrain, C West aa Virginia harti scan theerie brain for ar bleeding et ith in thethe caseFC of ho headitait trauma, team

42 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

Coaoratie Care reemet ie i By Darryl Duncan percent of our patient population completely separate entities. President Ceo does not have an ongoing relation- While Medexpress has forged col- Monongalia health System ship with a primary care physician laborative care agreements with (PCP). if one such patient is treated healthcare institutions in other There are more than 140 Medex- at Medexpress, and follow up care states, the one with Mon health Sys- press urgent care clinics around the is needed by a PCP, the patient can tem is the only one in West Virginia. nation, but the newly-opened center be referred to a Mon health System Morgantown Chamber President Dan in the Suncrest physician. of course, patient choice imble said it best when address- neighborhood of is always respected and the patient ing the crowd at the grand opening Morgantown is is free to accept the referral or not. of the Medexpress Suncrest clinic slightly different. The agreement extends to specialty This relationship represents, indi- Right beneath the care, including orthopedics, cardiac vidually and collaboratively, the best Medexpress logo care, and pulmonary care. of Morgantown, West Virginia. on the building, The collaborative care partner- We are very pleased to be collab- the sign says in ship is something new and inno- orating and coordinating with Mon collaboration with vative for this region, and it’s one health System, which shares our Mon health Sys- i’m especially proud of. it’s an ideal passion for patient centered care, tem. model of two like-minded organiza- said Frank alderman, M.D., Ceo of Medexpress and Mon health sys- tions coming together to leverage Medexpress. With this collaborative tem have launched a collaborative existing resources in the commu- care initiative, we truly feel we will care initiative. Medexpress is coordi- nity. Moreover, it reects the com- increase value for our patients and nating care with Mon eneral hospi- mon value system and unwavering our community. tal and Mon health System’s network commitment to patient-centered i know i speak for all of us at Mon of physicians if more advanced care care at the center of both organi- health System when i say that we is needed by patients while continu- zations. neither Medexpress nor are well on our way to a great rela- ing to respect patient choice. Mon health System has any owner- tionship and a successful partnership For example, we know that 40 ship stake in the other they remain with Medexpress. Confidence - Commitment - Compassion … Close to Home!

24-Hour Emergency Room, Medical, Surgical, Long-term Care, SCU/Intensive Care, Radiology, Laboratory, OB/Gyn, Home Health, Hospice, Respiratory, Outpatient, Cardiopulmonary Rehab, PT, OT, Speech, OP Urology, Pediatric, Hospitalist and Orthopedic Services, Screenings and Support Groups

Grant Memorial Hospital Phone 304/257-1026 • www.grantmemorial.com Fax 304/257-2537 • TDD 304/257-4009 Route 55 West • Petersburg, WV

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 43 West Virginia Hospital Association

ihaWest Virginia Hospitaloita Association oiatio ih raitio a a e ra

By Jim Strawn, Director of offering compassionate family-fo- Marketing Community education cused mental health inpatient treat- ighland ospital has highland hospital association ment had begun. een, to me, a oon to this as the need for inpatient treat- community ecause ighland Dr. T.P. Mantz and Dr. William ment continued to grow, the Boair- serves a definite role in the Rossman met and served together sky hospital, built as a medical in the u.S. army during World War hospital in the 1920s, became avail- medical milieu. ii. in 1945, after a 2-month mil- able. The Board of Trustees of high- tion ala last year with the Distin- itary duty, they both returned to land raised 250,000, allowing them guished West Virginian award from their homes in america. in a re- to purchase the facility and move in overnor Tomblin. cent interview with Dr. Rossman, January of 190. The Children’s unit The spry, bright-eyed centenarian he explains how he came to live and of highland was added in 1982 and enoys talking about the remark- practice in Charleston. the adolescent unit began opera- From the Chair … able progress, expansion and the Dr. Mantz, who was a surgeon, tions in the mid-1990s. diversification of services that has convinced his good friend, Dr. Dr. Rossman remained Chief of grown from what he and Dr. Mantz Rossman, a psychiatrist, to visit the Medical Staff at highland until started. highland hospital has Charleston. after that first visit, Dr. his retirement in 198. Dr. Ross- Sue JohnSon-PhilliPPe, Ceo, FaChe been, to me, a boon to this com- and Mrs. Rossman were begged to man, who turned 100 years young munity because highland serves a come and practice here. So, all the on november 4, 2014,The was Pallottine honored Missionary Sisters first opened definite role in the medical milieu, way from Cairo, illinois, they de- at the highland hospital Founda- he said. highland might have had a St.cided Joseph's to give hospital it a try, he humble beginning, but it is says. no longer humble. Dr. Rossman talks about Much has changed in the his part in helping to bring St. Joseph’s in 1921, in what was then the Chair, WVha Board of Trustees field of behavioral health about the birth of highland since Dr. Mantz and Dr. hospital. For 10 years he Rossman founded high- tried to get his patients into land - better medicines, area hospitals, but was al- Barlow estate – a large privatemore understanding home on a hill and ways told no. fewer stigmas. But one it wasn’t hard to make thing has not patients that decision because in are still treated with the 1950 there was only one utmost respect and com- psychiatrist in the anawha est Virginia has deep family ties, with genera- overlooking Buckhannon.passion They possible. did so with Medical Society, and dozens now that treatment of patients who needed hos- is being provided in a pitalization had no place to new specially-designed go, as we were not allowed tions making their homes in the same area and 3,000-square-foot-facil- to admit them to the then- the help and support of itythe unveiled community, in 2012. often From established hospitals, he its humble beginnings, explained. highland and its family of So Pete Dr. Mantz and often the same communities for decades. hos- companies treated ,000 i opened our own hospital, patients last year. The fa- explains Rossman. They ust trading healthcare servicescility for treats livestock patients that from didn’t understand the need, W all 55 counties in West he added. That’s what gave pitals across the state have responded over the years Virginia. rise to the idea of highland. highland stands on the it was not what you would shoulders of its forefathers, call your concept of a hospi- provided sustenance duringmen who its early have earnedyears. the tal. it was more like a home, to the healthcare needs of utmost respect and grati- with chairs, beds and places tude for their vision and to eat and sleep. foresight. With a rich, his- originally opened at 1113 torical and successful 0 uarrier Street in downtownthese families. With its moun- Corte of lad otal years of operation, the hos- Charleston, Dr. Rossman said r iiam oma a oe o the oi ather pital has its sights set firmly it was a little crude. Re- o iha oita e etaihe the aiit to a on the future. gardless, a rich traditiontainous of the terrain, met West ee Virginiai the e scan o ehaiora the brain heath for bleeding in the case of head trauma,

44 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

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TH IS IS AN ADVERT ISEMENT Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 45 West Virginia Hospital Association West e Virginia Hospital a Association or C By Frank Weber, Ceo last about 25 days. Select Special hospital a new law dealing with lTaChs was signed by Pres- new regulations from ident obama in December Centers for Medicare and 2013. it established a qual- Medicaid Services (CMS) ity reporting requirement have and new criteria outlining a brought minimum three-day inten- clarity to sive Care unit (iCu) stay the role before most patients can long go to an lTaCh. Term Select Medical, which is acute the nation’s leading provider Care of lTaCh care, supported hos- the legislation because it pitals brought much needed clar- From the Chair(lTaCh … s) ity and certainty about the play in our healthcare future regulation of lTaChs. system. in short, lTaChs Because lTaChs are a rel- of these vital facilities within rate through 2013. Sev- supplement hospital ser- atively new venue of care, the West Virginia hospital enty-five percent of Select vices by providing es- Select Medical understood network and its continuum Medical hospitals have 0.0 Sue JohnSon-PhilliPPe, Ceo, FaChe of care. VaP infections. sential, ongoing care to that new regulations were post-intensive care unit necessary to assist Medi- Theeven Pallottine before the Missionary regula- Because Sisters first patients opened come (iCu) patients, as well as care with its decisions about tions were put into place, to Select Medical lTaChs St.other Joseph's medically hospital complex who should be admitted and Select Medical had estab- in such a fragile condition, patients that need more when. These new regula- lished a set of best prac- and often with compro- time to recover. Patient tions also represent an op- tices for lTaChs. Select has mised immune systems, stays in lTaChs typically portunity to expand the role beenSt. ahead Joseph’s of thein 1921, curve in thewhat CDC was has then now the bench- Chair, WVha Board of Trustees when it comes to measur- marked three infection ing patient satisfaction and measures for lTaChs managing infections in its central line associated lTaCh facilities. blood stream infection Barlowin addition, estate Select – a Medi large- private(ClaBS i)home catheter-asso- on a hill cal has identified patient ciated urinary tract infec- outcomes as an important tion (uTi) and, beginning set of quality measures. in 201, ventilator-as- Patient satisfaction is a sociated events. Select est Virginia has deep family ties, with genera- keyoverlooking indicator of Buckhannon. how well Medical They lTaChs did so submit with in- lTaChs meet acute care fection data through the needs. The Select Medical national health Safety Patient Perception of Care network, which is the re- tions making their homes in the same area and survey identifies patient port arm of the CDC. satisfactionthe help and trends support and, of theThe community, company’s often cur - happily, the overall aver- rent lTaCh, Select Spe- age lTaCh positive raw cialty hospital, is located often the same communities for decades. hos- score percentage since the in Charleston. if lTaChs first quarter of 2011 has become more common in beentrading 92 percent healthcare or higher. services West for Virginia, livestock the newthat fed - W iven the highly vul- eral regulations will help pitals across the state have responded over the years nerable state of patients hospitals determine how eligible for lTaCh care, best to integrate this criti- another key focus area is cal component into their to the healthcare needs of infectionprovided control. sustenance With the duringhealthcare its early continuum. years. Se- exception of one quar- lect Medical stands ready ter, Select Medical’s aver- to help West Virginia hospi- age Ventilator associated tals add lTaChs to the mix these families. With its moun- Pneumonia (VaP) rate and thus provide the best was 3 to 1 percentage possible care for patients points lower than the Cen- and their families. Service ters for Disease Control to our community remains tainous terrain, West Virginia scan(CDC) the lTaCh brain for mean bleeding VaP inour the number case of onehead priority. trauma,

46 2015 Healthyhospitals Hospitals. are Healthy truly Communities. commu- A Bettergiving West critical Virginia. information to physicians in a shortwvha.org time. nity-based, providing needed it is to be utilized as part of a statewide study to im- care throughout generations. prove response to and care of traumatic brain bleeds. They are committed to pro- viding the very best in health- With the aging population, St. Joseph’s has also rec- care to the communities and ognized the need in its community for short-term and families they serve. long-term care. We offer families a caring environment for their loved ones, keeping generations of family From the first hospital es- members close to home. We recently opened a 10-bed tablished here in 1850, West Skilled nursing unit, which allows for short-term reha- Virginia hospitals have devel- bilitative care right here in Buckhannon. oped over time in direct re- sponse to the needs of their communities. St. Joseph’s The dedication to St. Joseph’s is also evident by the hospital of Buckhannon is a prime example. The Pal- numbers of years many of our staff has given in service. lottine Missionary Sisters first opened St. Joseph’s in We hold annual celebrations recognizing employees who 1921, in what was then the Barlow estate — a large pri- have been here for 20 to 35 years – staff that have vate home on a hill overlooking Buckhannon. They did cared for generations of the community. They truly ex- so with the help and support of the community, often hibit the values the Pallottine Missionary Sisters brought trading healthcare services for livestock that provided to the hospital so many years ago. i often wonder if the sustenance during its early years. Sisters in 1921 could have imagined what an integral part of the community their hospital would become. Throughout the generations, St. Joseph’s hospi- tal has grown from an eight-bed hospital to a hos- as St. Joseph’s moves forward, we remain commit- pital that not only provides inpatient, outpatient and ted to our strategic initiative and leadership impera- emergency care, but employs a physician group that tives of quality and safety, financial soundness, access provides family medicine and specialty care, includ- to services, people and customer service and growth. ing general surgery, obstetrics and gynecology, car- These goals guide us to ensure we maintain a sustain- diology, orthopedics and urology. The specialists able organization while retaining the core values and employed by St. Joseph’s provide essential care for faith-based culture of service, nurturing organizational the community, allowing them access to excellent and individual well-being. care near to home. Today, hospitals face many challenges in healthcare The advanced technology at St. Joseph’s – including as they deal with changes in reimbursement, require- Computed Tomography (CT), Magnetic Resonance im- ments of the Affordable Care Act (aCa), and differing aging (MRi), nuclear Medicine imaging, Digital Mam- population needs. i know that hospitals across West mography, 3/4D ultrasound, ultrasound unit for the Virginia are facing these challenges to find the best heart (echo), arteries and venous systems of the Cir- ways to address them as they look toward long-term culatory System and Peripheral Vascular Diagnostic sustainability. System – has allowed us to provide services in a rural location that would have not been possible even 10 The West Virginia hospital association and its mem- years ago. bers are dedicated to ensuring that we have a strong hospital system across the state. By focusing on mis- in addition, St. Joseph’s is one of only 10 hospitals in sion, enhancing the quality of care, and working the state utilizing a handheld Brain hematoma Scanner throughout our communities, we will continue to pro- through a grant from the Rural emergency Trauma in- vide the very best in healthcare to the generations of stitute. This is a portable device that can immediately West Virginians we serve.

4 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org West Virginia Hospitals: Generations of Community Growth

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West Virginia Health Services, Inc., (WVHS) is a wholly owned, for-profit subsidiary of the West Virginia Hospital Association (WVHA) specializing in group purchasing and related administrative services. WVHS is dedicated to providing its members high quality, low cost products and services, and provides technical assistance in analyzing materials management functions, clinical services, financial management and environmental needs for hospitals, clinics and nursing homes.

Preferred Providers:

West Virginia Health Services continues its partnership with USI Insurance Services to bring membership a comprehensive package of insurance products and related services. These endorsed programs In collaboration with other hospital associations in the Southeast and have been designed to encompass all areas of insurance and under the guidance of South Carolina Hospital Association, West employee benefits at competitive costs to your institution. Virginia Health Services has developed a Regional Staffing A preferred provider since 1998. Program to relieve West Virginia hospitals of the burden and high costs associated with temporary staffing. The staffing program manages ongoing relationships with 60 approved SCHA Solutions travel staffing agencies to provide participating hospitals in West Commerce Bank is committed to helping Virginia with nursing and allied health workers. Currently, 17 healthcare providers generate a steady hospitals utilize the program. revenue stream to offset costs. Don’t wait on third-party payments from Medicare and The West Virginia Regional Staffing Program is designed to deliver Medicaid. Commerce Bank can provide the highest quality of temporary workforce to our members, to you with cash back on a monthly basis in provide greater authority to the hospitals in the negotiating process, the form of revenue share with our ControlPay Advance automated and centralize coordination; thereby, reducing administrative time accounts payable solution. and costs. A preferred provider since 2009. A preferred provider since 2004. The MHA Group provides total staffing Security America, a West Virginia company, solutions to the continues to offer the highest quality security healthcare industry. Through a network of four national offices, services to the healthcare industry since 1982. MHA offers clients the resources and stability of an alliance of Offering JCAHO safety compliance surveys and staffing firms in the areas of temporary and permanent physician providing IAHSS-trained supervisors provides the staffing, allied health professional staffing, information technology optimum in security services. staffing and medical staff planning. A preferred provider since 2009. A preferred provider since 1993.

Benefit Services Company (BSC) SunRX provides convenient specializes in the design, access to affordable medications communication, enrollment and through targeted discount drug administration of employee benefits programs and an integrated plans. BSC provides services to network of contracted several West Virginia hospitals by focusing on the proper use of pharmacies. By optimizing patient savings, patients pay the lower technology, implementation/enrollments of the facilities benefit of the 340B price, or the cash amount, every time at every contract package to their employees. In addition, BSC provides a significant pharmacy. SunRX has leveraged an automated system that ono-going client service to the employer by providing a complete removes the risks associated with regulatory compliance and helps and current analysis of the current trends in benefit offerings. safeguard against drug diversion. A preferred provider since 2007. A preferred provider since 2012.

Richard L. Miller, President ► Phone: 304-353-9732 ► Email: [email protected] Anita M. Smith, Director, Member Solutions ► Phone: 304-353-9727 ► Email: [email protected] Matt D. Archer, Director, Member Solutions ► Phone: 304-353-9742 ► Email: [email protected]

Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org 2015 47 West Virginia Hospital Association

ThomasHealthSystem.com

Thanks for aking Thoas eath ste Saint Francis Hospital the arets 1 choice for or fais heath are # Overall Hospital, Medical and 1Surgical Care *In the Market Thomas Patient Satisfaction Category 2014* # Thomas Memorial Hospital TheHealth Sys- # Overall Hospital Care powpowerer of 1 *In the Market tems Patient Safety Category 2014* Saint Francis Hospital Back cover # Orthopedic Care#1 In & The Surgery Market 1 *Top 10 in West Virginia*In & the#1 in Market the Market 1 Medical Excellence Category 2014* pg 48 Thomas Memorial Hospital # Overall Surgical Care 1 *In the Market Patient Safety Category 2014*

Saint Francis Hospital # Orthopedic Surgery 1 *In the Market Patient Safety Category 2014*

*2014 FINDINGS AMONG ALL HOSPITALS IN THE MARKET

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48 2015 Healthy Hospitals. Healthy Communities. A Better West Virginia. wvha.org