Contents page

1 Executive Director's report 2

The Brotherhood 4

2 Review: D/'recf/o/is 2000 10 3 Action for peopie who need a job 12

4 Care for famiiies 18

5 Care for oider peopie 24

6 Sociai Poiicy and Sociai Action 30

7 income generation 39

8 Supporting the Brotherhood 43

9 The financial year 47

10 Looking forward 50 Acknowiedgements 51 How to get invoived 55 Further information

BROTHERHOOD

Cover.' CAery/ one? A:Wa /wef fAroag/; fAe Faaa'/y Fn'eaJ of St LAURENCE prograw, w/a'cA eacoaragey yapporave yr/eaJy/iip^ ^efweea vo/aafeer^ aaef /iryf-ame mo^er^. 7f?e /77/ss/on o f

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of Sf A aoreoce

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/tosfra//aos Executive Director's report

77?e M /7ef/?oocf First of all I wish to thank most sincerely ah of our supporters. These include our committed and hard-working staff and volunteers, the many thousands of individual donors, and o/Sf Aaarence numerous parishes, service clubs, business firms, and philanthropic trusts. All of these people, /?as ac^resseG? and the many ways in which they contribute, make possible the vast amount of work the f/7e neei/ for Brotherhood of St Laurence carries out.

c/iaage /a a Secondly, I would like to comment on three themes which have made this year special for us. c/iaag/aiy wor/d These are: the declaration of the UN decade to eradicate poverty; the completion of our divestment process and the beginning of the planning process resulting from our internal review; and the need for a critical examination of public policies that have the effect of devaluing people's lives and spirit.

The United Nations declared 1996 as the year to introduce the decade to eradicate poverty. Despite a Federal Government pre-election assurance that it would make some commitment to this important aim and our request for some substantiation of that commitment, we have been disappointed that the Government has not acted to achieve that peace-bringing goal.

file United Nation's declaration and mission to strive for greater equity world-wide reflects on a large scale the work of the Brotherhood of St Laurence. It is of utmost importance that people recognise the existence of real poverty in Australia—and other Western countries— and are not under the misconception that it is only a phenomenon of third world countries.

Everyone should be very concerned about the widening gap between the rich and the poor in Australia, and now the existence of the 'working poor'—those in the growing sector of part- time and low-paid employment. As a result of this unjust economic and social context, the Brotherhood's work has continued to deal with an increasing community need, helping nearly 64,000 people this year in Victoria alone.

The Brotherhood of St Laurence has addressed the need for change in a changing world. The internal review, part of last year's activities, has resulted this year in a smaller, leaner and more focussed organisation.

As will be seen in the review of 'Directions 2000' the divestment process has been completed. The last divestment established the new agency of St Laurence Community Services (Barwon) Inc. in the Geelong region in June, comprising those services previously owned and managed by the Brotherhood.

The final section in this report, 'Looking Ahead' outlines the strategic plan which will guide us in the next three years. Strategies include a marketing and business plan to increase our financial resources.

In the wider context, the Brotherhood has recognised the need to do something constructive about the changing world of work and the increasingly insecure situation people now find themselves in.

Our Future of Work project culminating in the Making it Wbrk conference, jointly convened with the Australian Council of Social Service and held in Sydney in May, was immensely successful. Key decision-makers across the political, business, and trade union world, as well as representatives from the community, spoke about work and employment issues. A total of over 200 people attended the conference.

2 BisAop

ErecMtive Director of tAc Rrcf/terAooA of A Loarcttce

Publications arising from the Future of Work project will continue to make a substantial contribution, enabling informed discussion of the many interrelated issues of changing work practices and opportunities, and the effect of these changes on individuals and the community.

In light of 1996 being the UN year introducing the decade to eradicate poverty—and recalling our mission to assist people who are poor—it is important that as a community we become more critical of the prevalence of public policy-making which equates community well-being with national economic indicators, particularly those which justify the cutting of public infrastructure and public community services.

Of course Australia's economy is important, but so too are the social conditions in which people live. A nation's well-being is greater than national economic statistics alone.

It is well to remember also that there has been opposition to current policies from well-qualified, credible economists and public figures whose opinions deserve respect. Opposition also comes from those organisations, such as the Brotherhood of St Laurence, which deal directly with their consequences every day. This opposition should neither be disregarded nor discredited as being about 'self interest'.

In recent surveys Australians have expressed the view that they would rather pay more taxes than live in a divided and inequitable society. While Australians do value their way of life, they are also prepared to make sacrifices for others, and a belief in justness and fairness for all people are still values treasured by many. The real issue is the distribution of wealth generated by our society, an issue we all must face in the coming decade if we are serious about eradicating poverty in Australia.

The Right Reverend Michael Chalien

3 Cetebrations on the Mornington Peninsuia During 1995, the Brotherhood's services on the Peninsula celebrated 60 years of commitment to the poor and disadvantaged in that area.

The Brotherhood's work commenced at Carrum Downs in 1935 when Father Gerard Tucker established a housing alternative for people then living in the slums of Fitzroy and the inner city. He had a vision of a new settlement with trees and clean air. Land was purchased and the dream put to the test. At the opening ceremony, held in October that year, unemployed families were invited to build themselves a home and farm their land.

But the new venture did not go to plan. There was no electricity, piped water, sanitation, paths or roads. The soil was infertile and families lacked farming knowledge. Many found Carrum Downs lonely and isolated, far from shops and leisure facilities. World War II saw men drawn away for the war effort.

By 1944 the Brotherhood had decided to convert the settlement to provide accommodation for the aged. The G K Tucker Settlement was established, and today it is a flourishing community for older people. It offers several styles of accommodation in a friendly village setting.

The 60th celebrations in 1995 consisted of a number of events that enabled clients, staff, volunteers, residents and supporters to celebrate six decades of achievement and raise the Brotherhood's profile in the wider community.

The celebrations culminated in a moving Eucharist service attended by the Anglican Archbishop of Melbourne, The Most Revd Dr Keith Rayner, and officiated by the Executive Director of the Brotherhood, Bishop Michael Challen, supported by a number of clergy associated with the Brotherhood.

Acknowledgement is made at the back of this report to the people and organisations assisting in the anniversary celebrations.

The Brotherhood Named after St Laurence, the patron saint of the poor, the Brotherhood of St Laurence was founded in 1930 by an Anglican priest, Fr Gerard Tucker, at the request of the then Archbishop. On 18 June 1933, Fr Tucker relocated the Brotherhood from Adamstown, New South Wales, to the Melbourne suburb of Fitzroy so that he could work with the people in the city's slums. Today, through community services, research and social action, the Brotherhood is an advocate for social justice and offers direct assistance to people in need by providing employment programs, care for the aged and infirm, and family support services and material aid for low-income people in our community.

Organisationat structure In accordance with the 7?rcfLer7:co(7 q/ ,S7 Laurence (Lncorporan'cn) Acf 7977, the Brotherhood's Board constitutes its governing body and comprises two clerical members, eleven other voluntary members and an executive director. The Board is legally responsible for ensuring that the organisation's work is directed towards the objectives written into the Act and reflected in our vision and mission statements.

Vision statement The Brotherhood of St Laurence is a Christian organisation committed to a just society through the identification and involvement with the poor and disadvantaged.

4 Mission statement We of the Brotherhood of St Laurence work for the well being of the poorest members of the Australian community to improve their economic, social and personal circumstances by: * offering friendship, support and advocacy; * sharing goods, services and resources; * contributing to their empowerment and to the prevention of further poverty; * improving the structures, institutions and distribution of resources to establish their security of income, shelter and employment; and * working towards achieving a sustainable Australian society within the global community.

Organisations) structure

BROTHERHOOD BOARD I EXECUTIVE COUNCIL Executive Director

Deputy Director Deputy D/rectof Deputy Director - Social Action and Research - Operations - Finance

Social Policy and Research All income-generating activities Finance Library Human Resources Public Affairs Community Services

The Board (to June 1996) Patron The Anglican Archbishop of Melbourne, 77re Aia.sr Re v<7 D r ATaA Vayner, BA, ThL, PhD, ThD.

Chairperson 7%e R/ Rewi Oliver Deywarrf BA (Hons) MA. Retired Bishop. Former Bishop of Bendigo. Chair, Australian College of Theology 1988; Chair. Anglican Social Responsibilities Commission 1977- 92; Member, Victorian Post Secondary Education Commission 1981-92. Appointed to the Board November 1990; elected Chairperson in November 1993.

Executive Director 7%e Rr Rev<7 AficAaei f? CAattca AM. BSc, ThL (Hons). Member, Institute Applied Economic and Social Research Advisory Board; Advisory Board Member, Centre for Philosophy and Public Issues; Member, Social Responsibilities Committee, Diocese of Melbourne. Former Assistant Bishop, Diocese of Perth. Commissioned and appointed to the Board in February 1991.

Members RicAarri Anderson LLB, BComm. Solicitor. Chairperson, Brotherhood of St Laurence Regional Advisory Committee, Barwon; Committee Member, Villamanta Legal Service. Appointed to the Board in February 1991; resigned November 1995.

5 Bawdy ClarA BComm, DipAgEcon. Finance and Investment Consultant and Company Director. Director, Southern Cross Broadcasting (Australia) Ltd: Director, NZI Insurance Australia Ltd; Chairperson, Mitchelton Wines Pty Ltd; Chairperson, Brotherhood of St Laurence Finance sub­ committee of the Board. Appointed to the Board in July 1993.

77;e Reverend Ray Cleary BEc, BSW, BTheoI, DipEd., M.Min (MCD). Chief Executive Officer, Melbourne City Mission: Board Member, Good Shepherd Aged Services Inc.; Chairperson, Diocese of Melbourne Social Responsibilities Committee; Former Executive Director. Anglican Homes for Elderly People; Treasurer, Victorian Council of Churches Youth Outreach Program: Past President, Children's Welfare Association of Victoria; Chairman, Victorian Councii of the Ageing. Appointed to the Board in November 1993; resigned November 1995.

D r Cowceffa Beau MA, DipSocStud (Univ. of Melbourne), Doctorate of Laws (Honoris Causa) (Univ of Melbourne), Doctorate of Social Science (Honoris Causa) (RM1T). AM. Consuitant. Former Professor of Social Work, University of Melbourne; Board Member, Victorian Community Foundation. Board Member, Broadmeadows Craigieburn Community Centre; Senior Associate, School of Sociai Work, University of Melbourne; Foundation Chairperson, Adult Community and Further Education Board 1992-95. Appointed to the Board in November 1991.

77;e feweraide Ralpli David Farrer CHLJ Thl, ThSchol (Hons). Canon of St Paul's Cathedral. Vicar. St Peter's, Eastern Hill. Director Institute for Spiritual Studies; Chaplain to the Parliament of Victoria; Member, Green Cross Inc.

David Dowel/ LLB, GradDipBusAdmin, A1MM Notary Public. Solicitor. Member. Law Institute of Victoria; Member, Society of Notaries, Australian Institute of Management: Chairperson, Brotherhood of St Laurence Regional Committee, Central Highlands; Official Principal, Anglican Diocese of Ballarat; Member, Pennyweight Independent Living and Therapy Services Board; President, Old Colonists Association of Ballarat Board. Appointed to the Board in November 1992; resigned August 1995.

Brod:eri:ood of 57 Lawrence Board /we/wFery from ie/i.' Varner B FacoFy, EiizaFeiF F of wy Merle MiicFell, Bawdy ClnrA, FFe Rf Revd MicFaei CFallew, FFe WweraFle David Darren D r CowceWa Beww, /aw Reid. Not prMew?.' RicFard Awderyow, FFe Rf Revd Oliver Z/eyward, FFe Reverend Ray Cleary, David Fawell, Bwe RirAegard, TAe Revd Dr Reier Mar.sFaii, David 7riplow.

6 AuMc.s P Jacoby. Company Director and Grazier. Chairperson, Gardiner Retirement Lodge Ltd; Chairperson, St Laurence Industries Committee. Appointed to the Board in September 1991. .Sue BSocStud., Dip.Urb.PR Executive Officer, National Anglican Caring Organisations Network. Deputy Chairperson, Social Responsibilities Committee, Anglican Diocese of Melbourne. Board Member, St Laurence Community Services. Appointed to the Board in November 1986.

C/La&y/: &yiu.s BA, LLB (Hons) BComm. BBus. Solicitor. Executive Director, Leo Cussen Institute. Member, Brotherhood of St Laurence Finance sub-committee of the Board. Appointed to the Board in November 1993.

77;c Pev<7 D r Peter MarsA;// BD, PhD, LTh, ThL, FAIL AFAIM, AFAMI, FAICD. Chief Executive Officer, ITIM (Australia) Ltd. Appointed to the Board in November 1990.

Mer/e Mifc/teP AM JP. Consultant. Past President and current Board Member, ACOSS. Trustee, Ronald Henderson Foundation; Member, Child Support Registrars Advisory Panel; Former Director Springvale Community Aid and Advice Bureau. Appointed to Board in November 1995. /aa D Pea/ BE (Chem), ASA. Director, Gascor Ltd, Trace Scientific Ltd, Advanced Riverina Holdings Ltd; Member, Anglican Foundation. Appointed to the Board in November 1993. Daw'<7 7hp/cw AssocDipPoliceStud., AAIM. Chief Superintendent of Police; Former Mayor, City of Frankston; Chairperson. Brotherhood of St Laurence Regional Committee, Peninsula. Appointed to the Board in December 1990; resigned November 1995.

Charter members of the Brotherhood The Constitution of the Brotherhood of St Laurence states that members of the Brotherhood 'should be people who, by their specific contribution to the Brotherhood or in their general contribution to the Church, welfare and society, have rendered "signal" service in each or any of those fields'. The Brotherhood Board is elected from members of the Brotherhood. Current members are:

Richard Anderson Daryl Jackson Dr Concetta Benn Janet King Elizabeth Britten Sue Kirkegard Neville Brooke Elizabeth Loftus Graeme Bull Dr Ian Manning Ruby Canham The Revd Dr Peter Marshall Barry Capp The Venerable Barry Martin The Rt Revd Michael Challen John Mclnnes Sandy Clark The Venerable Marjorie McGregor The Revd Ray Cleary The Revd Jim Minchin The Right Revd Andrew Cumow Merle Mitchell The Venerable David Farrer Prue Myer David Fawell Sue Norman Andrew Ferry The Revd John Price William Ford Ian Reid The Rt Revd James Grant Merron Rusden Susan Gribben The Rt Revd Andrew St John Eric Hart The Rt Revd Clemence Taplin The Rt Revd Oliver Heyward David Triplow Cathy Hogan Angela Were James Jacoby Life members Life membership of the Brotherhood has been conferred on the following members who have given significant service to the Brotherhood: John Chester Jean McCaughey Kurt Eisner David Scott The Most Revd Peter Hollingworth Catherine Smith

7 77:e Ero?/:erAood!y DwcMf/ve CoMMc;7. /ww: /e/1.' /Visor: McC/e//ur:d, Aen .S'wa/rsw: (rear), BrMcc LZ/:'.s anJ B;Y/;op M:'cZ:aeZ C/:a//c?:. Executive Counci! Executive Director The Rt Revd MicAae/ 7? CAa//e?: AM. BSc, ThL. (Hons). Commissioned and appointed to the Board in February 1991. Member. Institute Applied Economic and Social Research Advisory Board. Advisory Board Member, Centre for Philosophy and Public Issues; Member, Social Responsibilities Committee, Diocese of Melbourne. Former Assistant Bishop, Diocese of Perth.

Deputy Directors Brace AV/is BCA, ACA(NZ), FC1S, FAICD. FCIM. Appointed Director of Administration and Finance in May 1989 and Deputy Director - Finance in December 1994. Director of Hanover Welfare Services Ltd; Director of Fitzroy and Carlton Community Credit Co-operative Ltd; Director of Employment in the Community for Young People; Trustee of CAA Ethical Investment Trust; Member of Finance Committee, Community Aid Abroad; Director of BSL Superannuation Fund Pty. Ltd; previously Deputy General Manager for Victoria, Chase AMP Bank Ltd. Joined the Brotherhood of St Laurence in January 1988.

T/i.sor: McC/e/Zood MA, BA, DipSocStud. Appointed Director of Social Policy and Research in March 1992 and Deputy Director - Social Action and Research in December 1994. Deputy President and Principal Policy Co-ordinator on economic and tax issues, Australian Council of Social Service; Member, National Centre for Social and Economic Modeling Advisory Committee; Member, NRMA Advisory Committee, previously Policy Analyst National Health Strategy.

AY?! Sw<3?MO?! MBA. Appointed Deputy Director - Operations 17 July 1995. Director. Youth Hostels Australia (Vic); Director, Big Issue Australia Ltd; Director, Yarra Community Housing Group Inc.

Chapiain 77: e i?evd David Moore BA. B.Th.

Annua! Genera) Meeting The Annual General Meeting of members of the Brotherhood of St Laurence will be held on Tuesday 19 November 1996, commencing at 5.00pm at 67 Brunswick Street, Fitzroy.

Acknowledgements Many individuals, companies, trusts and small businesses have supported the Brotherhood of St Laurence's work in many ways over 1995-96. The Brotherhood is sincerely grateful for such assistance and acknowledges this at the back of the report.

8 Highiights of 1996

celebration of sixty years of Brotherhood services on the Mornington Peninsula

introduction of a new management structure

successful impiementation of divestment process confering locat control of former Brotherhood services

setting up of a new project for unemployed and homeless young people at Oakleigh

establishment of a new project for 20 previously long-term unemployed people on the Mornington Peninsula

involvement in organising a major national conference on the future of work

commencement of new research to monitor the changing pressures on people on low incomes

completion of the most successful raffle ever initiated by our Fundraising Department Review: D/recf/ons 2000

Acting on This financial year has seen the Brotherhood of St Laurence implementing recommendations from its internal review, Directions 2000. to ensure that it is an organisation ready and able to poverty meet the needs of people on low incomes over the next decade. concentrating on Recommendations have produced a more forward-looking organisation with action taking core activities place on a number of levels. However, the priority for this financial year has been for the Brotherhood of St Laurence to focus on its core activities—a focus that has led to a number initiating ioca! of divestments over the year. The first of these was services in the Central Highlands autonomy region, then the Carinya Nursing Home in the Metropolitan region, and finally all of the services in the Barwon region.

creating a more As a first step, a special implementation task force was set up to investigate alternative focussed management options with appropriate agencies for services in the Central Highlands region. organisation Recommendations of the task force were accepted by the Board in December 1995 when local and community management of most services was achieved.

Every effort was made by the task force to continue services in the region and to make sure that any transfer of responsibility would not jeopardise the users of these services. The only services that did not continue were the Pixie Property Maintenance Service, the Employment Action Centre, the Training Unit and the Administration Unit.

In the Central Highlands region not all services were transferred. The Provincial Communities Enterprise Project, funded by the H D T Williamson Foundation and managed by the Brotherhood of St Laurence, and the Prevention of Youth Homelessness Project remained with the Brotherhood of St Laurence. The Donated Goods Division also remained with a transfer of management to Campbellfield.

In the Melbourne metropolitan area, on 23 February 1996, the Carinya Nursing Home in Box Hill was transferred to Anglican Homes for the Elderly—one of the largest aged care agencies in Victoria.

In the Barwon region the Brotherhood of St Laurence established a new organisation after two years of planning. The new organisation. St Laurence Community Services (Barwon) Inc., comprises all of the former services and staff of the Brotherhood's Barwon region.

Three ceremonies marked the transfer of ownership and control to the local community through this new incorporated organisation. These were a special service at Christ Church, Geelong, on Sunday, 30 June, 1996; and on Monday, 1 July, a plaque was unveiled and two apple trees planted at the Eric Hart Centre, with a civic reception following at the Geelong Town Hall.

For the first few years the Brotherhood of St Laurence will be represented on the St Laurence Community Board of Management which will be made up of local people, including representatives from the Anglican Church of Greater Geelong.

The end result of these divestments is a smaller, leaner and more focussed organisation.

Other aspects of the review, Directions 2000, relate to the creation of a three-year plan. This aspect is covered in the final chapter of this report, 'Looking Forward'.

10 P;.s7;ap Mi'eAae/ CAa/Zen p/anrs an app/e free cammemaraHng f/:e creaH'an a/ Paarence Gamman;'^y &rv;'cM fParwan) /nc. wafe/:e<^ as new C/n'ef Exeean've Oj^eer Graeme PaanJ. P/iafa eaar/e.sy Gee/ang A^vem'.ser Action for peopie who need a job

Actmg on The unemployment rate continues to reduce the chances of ail citizens enjoying a decent poverty standard of living. Although the past year saw unemployment fall, a very large number are still out of work. In June 1996 three-quarters of a million people were unable to find providing a single hour of paid work in a week. One in three of these people had been out of work for training and over a year. empioyment The coming year will present major challenges to Brotherhood employment services. opportunities Economic growth has slowed and few jobs are likely to be generated. The risk is that Australians will come to accept high levels of unemployment as normal. providing Potential changes to labour market program policy and direction will disadvantage resources for Brotherhood clients because programs designed specifically for the long-term unemployed job seekers people (one of the previous government's Working Notion initiatives) will be reduced dramatically. buiiding Seeking to gauge the success and value of these services, the Brotherhood's Social Action seif-esteem and Research Division completed a substantial evaluation of the delivery and outcomes and confidence of the Brotherhood's case management program. This provided important insights into the worth of these programs as well as developing a model for self-evaluation of projects.

Overall, through a combination of the following labour market programs and support services, the Brotherhood assisted 2,312 people to find employment or further training opportunities during the 1995-96 financial year: Metropoiitan region Empioyment Action Centre, Fitzroy Ann: to provide a quality range of employment and training programs and supports to the most disadvantaged jobseekers. Ontconrei: 1,039 people between the ages of 15 and 65 received assistance. Ac/:/eve7nent,s: a high level of success in attaining employment outcomes for participants; the outcomes from a number of programs were among the best in the State; the introduction of case management and the completion of the case management evaluation. .Staff: 31 full-time and two part-time staff, with three volunteers. Budget.' $3.5m.

AT A GLANCE The Centre provided the following empioyment and training programs: Action tor unempioyed peopie /Vo. of peop/e ass/s/ed Active Piacement Unit and Housing Resource Unit 1995-96 94-95 93-94 Ann.* to provide vocational guidance and job-seeking support to 150 young people aged Metropoiitan region 15-24 years, with particular emphasis on individual planning and support. Help is given 1,039 583 617 in locating accommodation, an important factor in gaining employment. Participants include Centra) Highiands region those recently arrived from overseas, those with drug-related problems, those who are 90 295 homeless, and early school leavers. Barwon region .Staff/ four full-time staff. 863 786 OnfcofMes.' 75 per cent of participants obtained employment or training placements. Peninsuia region 320 200 Disability Access Support Service (DASS) 7b/a/ A federally funded program that supports and encourages SkillShare staff in their work 2,312 1,864 assisting people with disabilities. The Wbrk/ng Nation initiatives led to more long-term unemployed people accessing SkillShare courses, and people with a disability are over-

12

represented in this group. As such, there was increased demand for equipment, referra) advice and other support services. Outcome,!.' EAC supported 47 SkittShare projects which assisted 1.800 participants with disabilities around Melbourne. 5ft#* two full-time staff. '& e/y person JobskiHs a (//'saP/'//'fy A/???.* to provide a six-month training program for long-term unemployed people offering tv/7o /s aP/e fo pa/'n accredited training and paid work experience. There is still a great demand from employers emp/oymenf/'s anofPer for subsidised labour and large numbers of enthusiastic, long-term unemployed people who have great difficulties getting an opportunity anywhere. person LvPo can escape Outcome.!.* 120 participants were assisted during the year. ?Pepot/ef?ysp/ra/. .S'U#* two project staff and two training staff. !/!/e/fare a/one cannot Open Access Aim.* to provide a support service for unemployed people with resources and facilities penera^e enonpp (phone, facsimile, computer, etc) and some individual guidance to assist their job search /ncon?e fora person fo efforts. The demand for this service has been growing, with increased referrals from the CES—which appear to no longer provide help with resumes for job-seekers—and local Pat/e cPo/ces anP SkillShares, whose services are frequently booked out. Lv/'Pe //7e Por/zons.' Outcome.;.' 356 people were assisted. 5ft#* four volunteer staff. participant, Disability Access Open Employment Unit Support Service Aim.* to provide a program that trains, places, and provides intensive on-going support to people with disabilities. Funded by the Department of Health and Family Services, the program has a holistic approach in working with clients, particularly those with a psychiatric disability. /EgA/igAf!.* the placement of 40 people who were previously on a disability pension into award wage employment: a new consumer advocate group was established which, with the support of volunteers, intends to become more autonomous. Outcome.!.' assistance was provided to a total of 126 people with 40 jobs being located. 5ft#* six full-time staff.

Scheme for Training and Educating Peopie Inc. (STEP) A Group Training Scheme auspiced by the Brotherhood, offering traineeships to young people who are homeless, long-term unemployed, or who face other major barriers to employment. For those who do gain traineeships, earnings are 75 per cent of the Award wage with allowances such as Health Care Card concessions being forfeited once employed. Outcomes.* 68 participants were assisted during the year. /EgAA'g/ifs.* the program established a number of new partnerships with employers. STEP has the highest proportion of disadvantaged trainees (100 per cent) of all group training organisations nationally. 5ft#* one full-time and one part-time staff member.

Traineeship Access Course (TAC) Aim.* to provide pre-vocational program preparing young people for participation in the Australian Traineeship System. The program includes skill development, paid work experience and support to gain employment placements. Outcome.!.* 24 participants were assisted. //f'gA/t'g/tf.' the linking of participants into traineeships obtained by STEP. 5ft#* one full-time and one part-time staff member.

14 stay at Patltcr Tucker canteen at tltc Aim; to provide a pre-vocationa) program preparing very iong-term unempioyed Pitzroy oFicc. Plti.s* Pntploymr/tt Action people for participation in the workforce. This new program provides personal Centre prq/cct provider u/tcmploycd development, job-seeking skills, career exploration and support to help participants people witA t/te opportunity to ocean gain employment placements. indu^tty ^ ilA in /to^pt'tai:'ty and gain Outcomes; 25 participants were assisted. a patltway l?acA: into tite workforce. Stay one full-time staff member.

Case Management Aim; to support long-term unemployed, mature-aged job-seekers obtain employment. The program offers individual planning and assistance. Case management was a major Wbr^ing /Vafion initiative that commenced in April 1994 and reached its full capacity in late 1995. Outcomes; 100 participants were assisted. Tfigltit'g/tt.^; outcomes from this program were twice that of similar case management programs. .S'ia//; one full-time staff member. Iota) unemployed people in Australia Youth Employment Action Centre - Oakieigh June 1994 839,200 (10%) June 1995 Atm; to provide a program, auspiced by the Brotherhood, for 15-to-21-year-olds 724,800 (8.3%) who are homeless and unemployed. Services include individual assistance and group June 1996 730,500 (8.3%) sessions covering personal pre-employment training and job accessing skills. The project arose from the former VoA;, Placement, Employment anti 7rai/;ing i./PPP) Total of 1 5-to-19-year-olds Program which closed due to funding constraints in September 1994. who are unemployed Outcomes; 70 participants were assisted. June 1994 159,000 (22.5%) //igit/igiti.s; implementation of breakfast forums designed around topics suggested June 1995 146,800(20.1%) by participants, and a residential camp. June 1996 142,600(19.5%) Stay* two full-time staff members.

15 Centra! Highiands region Wo ooe /ias ei/er Provincial Communities Enterprise Project Az'w: to assist unemployed people set up and operate new businesses so that they become self- opeoeo'(/oors form e employed. The project is fully funded by the HDT Williamson Foundation with in-kind support f/?e t^ayyoo f?a)/e... from the Brotherhood. OMtco/w^: 90 people were assisted. / w/7/ <&e foret/er ///;7;'

Frankston Furniture Works Az'm; to provide work experience and training for people who have been unemployed for 18 months or more in making and repairing furniture. New and refurbished furniture is distributed at material aid outlets and sold through various retail outlets. Omcornc.s'.' 20 trainees participated. The project has been able to increase both the quality and quantity of furniture for material aid services. Officially launched on 16 May 1996, h'nrw'm/'e W/rh.s is located in a factory in Rosella Street, Frankston, the former site of the Brotherhood's furniture collections. E/mm'/wc MTui'.s is a six-month project funded by the New Work Opportunities Program through the Federal Government's Department of Employment. Education and Training. It is supported by a local advisory group comprised of people with skills in marketing, furniture manufacture and restoration. In addition to its furniture-recycling operations, the project has developed and produced a range of new items including children's furniture and toys. These products will be sold through retail outlets to make the project self-sustaining, one full-time and one volunteer. B/Mgef; $230,000.

16 /farawg a? / MfwfMre aa ^waayaa'w /aBaar /aa;ie/ pwyraw .-a //a -<' /'< Care for famiiies

Acting on Increasingly, the question of balancing budgets takes precedence over governments' responsibilities for the well-being of the most disadvantaged in our society. As a poverty consequence the role of the Brotherhood's family and community programs has become providing more crucial; firstly in continuing to deliver relevant, high quality services; and secondly in engaging in social action to bring about positive social change. This neccessarily includes practicai pressuring governments to meet their social responsibilities. support Metropolitan region minimising Materia! Aid probtems The Brotherhood's material aid outlets are at the front line of the organisation's immediate relief efforts to people in need. They provide free clothing, blankets, linen, furniture, encouraging other essential household items and toys at Christmas.

empowerment In Fitzroy, the service provided material aid to 10,019 people. An additional 6.000 people were assisted with advice and referral. The service helped an increasing number of people awaiting refugee status who were not eligible for Social Security payments, many of whom faced extreme financial hardship. The restructuring and closure of other welfare services in the metropolitan area also contributed to an increased need. The installation of a computerised information system enabled staff to make information available directly to the people in need.

The W/n'ff/csea Bwergency -Service distributed food, cash, clothing and household goods to 4,918 families. The service experienced an increase in first-time clients, many of whom were retrenched ex-middle management males who had exhausted their assets.

Sfr#* in Fitzroy, two full-time and three part-time and casual staff, with support from three volunteers. The Whittlesea service is operated by three staff supported by six volunteers. B;;Bget: $431,553.

The Big Bin Mrfcrini Aid service in the Barwon region provided assistance to 5.000 people. The level of need remained constant despite reported improvements in the economy. ,S7a/j6 two full-time staff. Budget.* $155,500. Peninsuta region The W^yfernporf Materia/A;'B -Service in Frankston provided assistance to 11.196 families, including 1,225 new families. The level of need remained unacceptably high while community and government resources available to assist have decreased. /Bg/?iig/:f.s.' a consumer consultation on education costs was undertaken, with analysis of the results forming the basis of an article in Bro?/;er/;ooB Comweaf. .S/a/jt one full-time, three part-time, five casual staff and eight volunteers. During the year 24 work experience students were placed at the service. BaBgei; $267,352. Metropolitan services Napier Street Cottage Child Care Aw;.' to provide high quality, low cost child care and early intervention and family support to children and families living in the City of Yarra. The continual need for high quality, low cost child care was demonstrated by the waiting list. The service has been able to

18 RnHanv ;'.s a wewAer of rAe FAzroy 7oy Library, raw Ay ;Ae

Early Intervention Program, Fitzroy 7 come fo ^e Aw?.' to work with children and families with additional needs including development delay, risk of abuse or neglect. Thorough assessments are undertaken and a program designed ^ometvor/r Ceofre that will address the individual needs of children and work with parents to enhance their fo gef Zie/p w/Y/i my relationships with their children. Ac/?;'evc???ef?A.' employment of a specialist children's worker expanded the program's /7ome^orA- d/?<7 ^o capacity to undertake developmental assessments and plan appropriate individual programs. /?3t/e a p/3ce ^o s^dy. Establishment of parenting group; participation in facilitating agency network of service / 3/so enjoy com/ng providers in South Fitzroy. .SB?/)'.' two part-time staff, /lawyer.' $110,169. m 3 foeoo7yp/3ce eoc/? 3/femooo.' Family Friends A ;'w.s.' to match young first-time mothers with volunteer women in order to develop long­ participant at the term, emotionally supportive friendships and support the development of parenting skills. Homework Centre Poverty-induced isolation for mothers with young children was addressed by volunteers with transport. Oa/r

Homework Centre, Fitzroy Aw?.' to offer free assistance with homework to secondary students from low-income families in the City of Yarra and provide them with access to computers and other services that they may not be able to afford. There has been an increase in Year 7 and 8 students participating in the program due to new students at secondary school requiring additional help. 0:?tcowM.* 54 students use the centre compared with 32 students the previous year. There has been overall improvements in students' written and verbal communications skills, particularly among those with previously minimal English language skills. 7/?'y/?/?y/??.s.' expanded access to computing resources, including Internet access, has helped students achieve their goals as well as the program's aim of increasing educational opportunities. Establishment of individual programs for students requiring specialist tutoring, two part-time staff assisted by two volunteers. BM<7g6f.* $42,223.

Craigieburn Family Services Aw?.' to provide support to this rapidly growing suburb on the north-west fringe of Melbourne, now including Roxborough Park. Activities include counselling, emergency relief service. No Interest Loans Scheme and community development. The multi-faceted nature of community development work has involved residents participating in the planning process including physical planning (roads and development design) and social planning. An emerging problem is a lack of public housing; a high proportion of service users who live on the pension have to pay private rental. OMfcwHM.' 154 people received counselling, 484 people received emergency relief and 154 participated in community development activities. A

20

Whittiesea Emergency Relief Service Aim.- to provide emergency relief, material aid and access to the no interest loan scheme to people on low incomes in the City of Whittlesea. More clients are experiencing financial hardship, and an increased number of clients are first-time users of the service. dMfcwnas.' 1,388 households were assisted financially and 3.530 families helped through material services. Stoj^- three part-time staff and six volunteers. One work experience student. .Budget.' $150,000.

T/7e p ro g ra m Peninsuta region co/?//'/wes /o Frankston Loans Program Aim; in partnership with the Frankston City Council, to provide a No Interest Loan Scheme for /i/'g/i/zg/?/ ?/?e residents of Frankston who have a Commonwealth Health Card. t//7f/'cty//y //?a/ Outcomes; the service has assisted 102 people. The program continues to highlight the difficulty peop/e on /on/ that people on low incomes have in affording basic necessities such as white goods. The number of loans granted has had to be restricted; the need is much greater than the project's numbers suggest. incomes /?ane /n Aciu'evements; a very low default rate in the repayment of loans. af/oro'/ng <6as/'c St;#; two financial counsellors from the City of Frankston with administrative support from Brotherhood staff. necess/Y/'es'.

staff member, Pre-schoo! Support Program Frankston Loans Ann: to enable pre-school children with severe and multiple disabilities to access and participate in Program their local pre-school program through the provision of both Additional Assistant support and specialist consultancy advice to pre-school staff teams. Due to economic restraints and an already stretched early intervention service system, families appear to be finding it more difficult to access services they need for themselves or their children. Outeo/ue.s: 55 children were assisted. /BgA/ig/u.s; contributed to a state wide review of inclusion support for children with disabilities. S tt# one full-time and 31 part-time staff with two student placements. Budget: $240,000.

Barwon region Barwon Community Deveiopment Ann.* to provide advocacy and community development for the region on issues affecting people on low incomes. Education, utility costs and the cost of housing are the major difficulties experienced. t/ig/:iig/its; community action in preventing gambling venues being established in shopping centres. Involvement in the development of services for homeless males in the region. Opening of the Smythe Place Youth Accommodation House. .Sic#: two full-time and one part-time staff. Budget: $190,000.

Big Bin Materia! Aid Am;: funded by donations including United Way, the Brotherhood, and limited Commonwealth Government funds; provides financial relief for emergency situations. The flooding of the Barwon Caravan Park in November highlighted the issue of housing for people on low income. Most of the flood victims were permanent residents of the Park with many walking away with nothing. Gambling has had an increasing influence on usage of the service during the year. Outcome: 5.000 people were assisted. St<# two full-time staff. Budget: $155,500

No Interest Loan Scheme Am;: to provide no interest loans for household goods available to low income families in the City of Greater Geelong. Outcome: 33 loans were granted during this financial year. ,S't<# one part-time staff member.

22 AT A GLANCE Care for fatuities Mum6e/*s of peop/e ass/'sfecf 1995-96 59,488 1994-95 48,177 1993-94 46,065

77;<.'P

Acting on With the increasing ageing of the Australian population, care for older people on low poverty incomes is becoming more urgent. Of particular importance is that our services reflect the range of disparate needs of older citizens, and maintain their dignity and respect. providing Brotherhood services for older people on low incomes continue to respond to their needs cam and by providing a range of services and accommodation. Among community and residential accommodation care services is support for the 'young' old who experience disadvantage through illness, unemployment and homelessness. Services in general have established a reputation for deveioping creative and flexible support that enables people whose accommodation and lifestyle are activities and under threat to maintain independence and choice about their environment. opportunities Metropolitan region Cootibah Day Centre, Fitzroy enabting Ann: to provide a safe and comfortable environment to people over 50 years of age in the independence local community. Staff and volunteers work as a team to resource a range of responsive services and activities for the client group. This support allows people to continue to live independently and make choices about their lives. Onfco/HM: over 200 people attended the centre every week. provision of support and intervention that enables people with a disability to be maintained in the community. A regular clinic by a visiting doctor successfully treats, monitors and follows up clients who would otherwise never seek medical advice. These services reduce the risk of long-term institutionalisation. Stay- five full-time and two part-time staff, supported by five volunteers. $499,840.

Coolibah Catering A;'??!.' to provide a high quality and nutritious meal service for the Coolibah Day Centre and Sumner House. OMtcowc^: 60-80 meals, including breakfast, are served each day in the Coolibah dining room in addition to the full service at Sumner House. one full-time, six part-time and two casual staff. Bto/gc?.' $332,336.

Sumner House, Fitzroy Aha: to provide accommodation and support for 40 older people. There has been an increase in the number of referrals of people with challenging behaviours whose lifestyles often preclude them from accessing other accommodation services. /Vighh'ghA: implementation of primary care model which focuses on holistic care and is more responsive to the needs of the residents. Stay two full-time, 12 part-time and two casual staff assisted by nine volunteers. Bugger: $796,731.

Independent Living Units, Fitzroy and Brunswick Ai7w: to provide a range of low cost housing including rooming house, bed-sit accommodation and flats to older people on low incomes who may have few or no social supports and family networks. The residents of Millott House (a rooming house) are provided with a high degree of quality support through close proximity to the Coolibah Day Centre and Sumner House. Residents in all accommodation units are provided with limited support and, when appropriate, referral to local agencies for services. OMfco/nes: 90 clients were assisted this year, compared with 82 in the previous year. 5fqy Millott House employs one part-time member of staff. $118, 723.

24

SambeH Lodge, Clifton HiH Aw:: to provide accommodation and support for elderly people on low incomes. Ontco/KM: 65 people were assisted. f/?'g/7/?'g/??^: awarded a certificate of appreciation by the Northern Training Services Inc. for its participation in a community services program. Working on the development of providing a primary care focus and investigating a combined management structure for Keble Court and SambeH Lodge. Stay* five full-time staff, 11 part-time staff, two casual staff assisted by two volunteers. Four work experience students were placed. Bodge?: $671,167.

Rooming House Services Aw?.- to provide rooming house accommodation for singles and childless couples in the City of Yarra (Fitzroy, Collingwood and Richmond). The service leases 20 rooming houses from the Office of Housing to provide in excess of 300 beds. Onfcowe^.' more than 300 people were assisted into housing. Ffigp/ig/??; establishment of the Yarra Community Housing Group Ltd, an independent organisation responsible for the future management of the rooming houses and the upgrade of Osborne House into self-contained rooming house accommodation. B?u^i' 10 full-time and three part-time staff. Bodge?.' $824,662.

Carinya Nursing Home, Box HiH Aw?: to care for 55 frail older people who have minimal financial resources. f7:'g/?f;'g/:?: development of activities program which involves weekly outings, massage and aromatherapy. ,S'?o^': seven full-time and nine part-time staff. Bodge?: $1,586,055. Carinya was transferred to Anglican Homes for the Elderly in February 1996. Barwon Region St Laurence House, Geeiong Aw?: to provide day, overnight and weekend respite for people with dementia who live in the Geeiong community. Oo?cowej.- 99 people received care. f7:'g/d:'gfo.s: increased government funding assisted in the operation of the service. 5?o^i one full-time, 16 part-time staff, 20 work experience students. Bodge?/ $332,517.

Eric Hart Centre, Lara Aw?: to provide occupational therapy, physiotherapy, podiatry and hydrotherapy to aged persons of St Laurence Park and the local community. Oo?cowe: 271 people were assisted. Acf?:'evewe7??.s'.' a restructuring of the service has allowed the day therapy service to be streamlined and made more flexible to meet people's needs. 3?ojy: four part-time and two casual staff supported by 12 volunteers. Bodge?: $ 173, 551.

Hume Court Hostef, Lara Aw:: to provide hostel accommodation along with personal, social and spiritual care for residents. /B'gf?/:'gf:?.s: installation of a hostel lift servicing three floors enabling greater access and increased independence for residents. two full-time and 14 part-time staff supported by 12 volunteers. Nineteen work experience students were placed. Bodge?: $1,132,115. AT A GLANCE Care for older people Mttmher of peop/e ass/sfed 1995-96 2,404 1994-95 1,918 1993-94 1,889

26 Eve nn<7 Ben Benner? arc Independent Units re.OBenr.s of rAe G A* 7hc%er /S;'/M: to provide tow cost accommodation for elderty people on tow incomes and a mid-day meat at AefBenren? wAere Eve Ae/p^ tow cost. oat in ?Ae BBrary. CoMagM; 86 fulty self-contained cottages. 7'ncCer Conr? E/cvt.s.' 22 fulty self-contained flats. Omcome.s: the units have assisted 266 people on low incomes. 77/g/Big/:^.' upgrading of cottages and flats; development of new vegetable gardens and an orchard. Participation in New Work Opportunities program, one full-time staff member. Bt«7geE $350,000.

Catering A/w: to provide nutritious well-balanced meals with a choice to the frail aged at Flinders Lodge Nursing Home, the residents of the Tucker Court. Hume Court Hostels and the independent living units. /nm'oBve.s'.' the provision of meals at nominal cost for those attending the Eric Hart Centre and catering services undertaken at staff and resident functions. Omcowe.s: more than 100,000 meals were provided. one full-time and 21 part-time staff members. Btnfgef: $484,000.

Flinders Lodge Nursing Home, Lara to provide 24-hour professional nursing care to 30 frail and dependent residents in a homelike environment. 77/gA/ig/n^: appointment of a recreational officer who has introduced new activities such as cooking, pottery and aromatherapy. Upgrading of gardens to include a flower bed for wheelchair-bound residents. 576ff: one full-time, 50 part-time and ten casual staff supported by more than 30 volunteers. Fifteen work experience students were placed. BnBgeE $ 1,200,000.

27 Linkages Aun.' with State Government funding. Linkages provides extensive home-based care that assists vutnerabie oider peopie, and younger people with disabilities, to live independently in their own homes. dufcoruc.s: the Barwon program supported 206 people. /B'gAdgAf.s: development of services in rural areas of the Shire of Colac/Otway. 5ft#' seven full-time, two part-time staff assisted by one social welfare student on a three-month placement. Budget: $1.3 million. Peninsuia region Linkages Outcome.' 226 people used the service. While the Peninsula Lutkttge^ program no longer operates in Cranboume, the service was expanded to include people under 55 years of age with a disability. Ac/u'evetHeufs: a review of the program confirmed the strong support for the Brotherhood's involvement in the program. A targeted campaign was held promoting the service to people in insecure or inappropriate housing; support was offered to people living in boarding houses, caravan parks and privately rented accommodation. A further achievement was consulting services and workshops being given in the areas of services management and information systems. 5 ft# two full-time, one part-time and one casual staff member with 50 contracted staff and about 50 volunteers. Budget: $1.7 million.

Community Aged Care Packages Aim.' to provide support to older people from non-English-speaking backgrounds who need assistance to remain at home. The service complements the Linkages program and is aimed at people with less complex needs than those catered for by BuAttge.s. Oufco/ue: 92 people were assisted. AtAievetueuf.s.' this new program has had substantial success in integrating its funding with the Lt'uAttge^ program giving clients access to both. 5ft#' one part-time, one casual staff member, 30 contract staff and ten volunteers. Budget: $250,000.

Community Access Projects 7n/o peop/e, Po^ i^/ZZ? Attn: to provide a recreation and leisure support service which assists older people who have /Bfe/Zec^a/ P/saP/V/Pes disabilities. Oufcotue^: 36 people were assisted. a/?P /P fPe/r 60s, are /V:'g/d:'g/u,s: providing the support and encouragement to enable two older people, both with aoM/ peP/Pp ouZ a/?P intellectual disabilities, to independently participate in community-based activities. 5ft# one full-time, two part-time and ten casual staff members assisted by five volunteers. Two ea/oy/Pp comm#7/'Zy work experience students were placed. Budget: $ 181,000. acPV/P'es; prei/zoiys/y Z/?ey ^ere re/z'a^f Banksia Day Care Centre Auu: to provide care, respite and support for frail older people, those with dementia and their oe o # s^ypporZ'. carers. Oufcotue^: 110 people participated on the program. staff member, /Bg/?/;'g/;f.s: commencement of building extensions that will enhance existing programs and allow Community for additional beds for overnight care. Increased focus is given to carers in relation to social outings Access Projects and participation in fundraising activities. 5 ft# one full-time, seven part-time and one casual staff with assistance from 24 volunteers. Five work experience students were placed. Budget: $224,355.

G K Tucker Settlement, Carrum Downs Amt: to provide low cost housing within a community setting for older people on low incomes and some with intellectual disabilities. /VigMg/u.s: the former hospital was converted into a leisure centre with a focus on healthy activities. The centre provides craft and gymnasium activities and access to physiotherapy, podiatry, hairdressing and aromatherapy services.

28 OMfcowe-sv 179 people were assisted. Stay- six full-time, one part-time and six casual staff members assisted by 80 volunteers. $585,098.

Cox/Coiiins Court Hostel, Carrum Downs A;'w: located on the grounds of the G K Tucker Settlement, to provide a home for older people who are frail or confused. Ontc

Broughton Nursing Home, Frankston Ann: to provide quality nursing home level care for 30 residents. Care is individualised with a focus on quality in a home-like environment. /R'gMigAfs.' new policy and procedure manual developed; new infection control practices; and auditing procedures. one full-time and 39 part-time staff, three casual staff assisted by six volunteers. Fourteen work experience students were placed. RM<7gef.- $1,241, 485. Socia! Poiicy and Socia! Action

Acting on During 1995-96, socia] poticy and advocacy work concentrated on the ]ong-term directions poverty in Australian society )ike)y to affect the nature and extent of poverty and inequality in Austraha. These include: advocating for * continuing unemployment and the risk of an increase in waged poverty: positive socia! * pressures on schools which might reduce equality of opportunity; change * changes to the delivery of community services through contracting out by state and local governments; and researching * the uncertain future of some areas of community support (aspects of social security, the causes public housing, state concessions) which make life more manageable for those with few resources. promoting During the Federal election the Brotherhood of St Laurence gave public expression to pub!ic concerns about these issues via a widely distributed leaflet and comment on election policies. awareness Social Policy staff are not only in dialogue with governments but are also working with Brotherhood services and with other organisations, particularly the Victorian Council of Social Service (VCOSS) and the Australian Council of Social Service (ACOSS), to keep the issues at the forefront.

The Brotherhood continues to urge the government to focus on the three-quarters of a million households still unable to find work. Far too many Australians, including both the young and older people, continue to suffer long periods of unemployment.

Youth unemployment rightly emerged as a key election issue. The Brotherhood subsequently wrote to all members of the new Parliament emphasising the need for community leadership to provide real opportunities for young unemployed people rather than more punitive treatment, as recommended in media debates at the time.

The Brotherhood argues, as it has done in the past, for positive improvement of employment programs based on our research and evaluation, particularly that of our case management services. The new context is leading us to different forms of dialogue with the government, including bringing together other non-government organisations.

If Australia is less equal than in earlier decades, the sources of this lie not just in unemployment but in the greater inequality in wage and salary incomes. People earning low rates of pay have seen their wage packets fall behind in recent years, raising the likelihood of increased poverty among low-wage employees.

Following on from the Future of Work project, changes to industrial relations and wage­ setting are being examined to see how these will impact on both unemployed and low-paid workers.

Education and opportunity Following a literature review on education and disadvantage, the Brotherhood is pursuing a number of different approaches to draw greater public and professional attention to the difficulties which children from low-income families continue to face through their schooling. Among these are school costs, which Brotherhood services report as a continuing issue for those seeking material aid.

30 Advocacy fs an unpo/Vanf parr qfr/:c Rror/rer/rood's The Brotherhood's work with teachers focusses on practical ways to improve the chances of children Social Action arid Ac^earcA from low-income backgrounds achieving within the school. As well as encouraging staff from both activities, AaraA and Aaye state and Roman Catholic systems in this direction through teacher in-servicing and professional assist Ay sapportittg and development workshops and conferences, the Brotherhood's Education Coordinator has also promoting AAA's worC participated in a week-long student conference for the International Year for the Eradication of Poverty. Changing service deiivery Across Australia, the face of service delivery is shifting. In response to requests from Brotherhood services and the wider community sector, work has been undertaken on the contracting out of human services and appropriate responses from local non-govemment agencies.

Submissions were made to the Industry Commission and state and local governments, and speeches were given to interstate conferences. Metropolitan and Peninsula services were assisted in constructive engagements with local councils.

Threats to key sociat supports The Brotherhood has argued strongly for improvements to a number of key methods by which poverty is alleviated in a climate where negative change is more likely than positive change.

Major shifts in government roles and responsibilities under the Commonwealth-State Housing Agreement have raised questions over public housing as a future anti-poverty mechanism; where useful, the Brotherhood has sought to intervene in this debate with ministers.

Substantial cuts to spending on unemployment allowances and labour market programs are being

31 introduced by the new Government; the Brotherhood has worked with other organisations to make our concerns about the likely impact, particularly on young people, known and understood.

Concessions available to low-income households are under review in several states and nationally—the Brotherhood is taking part in the Victorian Ministerial Advisory Council on Concessions.

Policy submissions 7Y/e dro^er/?ooG' p//fs The Brotherhood puts forward its views when it believes that it can make a considered contribution to a better understanding of the needs of low-income Australians based on its research or policy forward /Ys p/eivs n/Zien analysis or its experience in providing services. Significant submissions or statements released /Y M /'ei/es Y/?aY /Y can over 1995-96 included: ma/ce a cons/

Other policy work undertaken during the year included work on the Victorian budget, electricity restructuring and future energy payment options.

Socia! action and advocacy The social action work of the Brotherhood ranges from direct discussions with federal ministers to obtaining publicity for Brotherhood research and policy proposals to community education programs.

As well as two books (/^.spending to service users and Moving on, Au.study and tAe lives of unsupported secondary students), the division also published ten Social Policy and Research papers. The newsletter BrofAerAood Cowntent presented perspectives not only on the major policy areas outlined above, but also on topics including consumer participation in welfare services, the benefits of three years of economic expansion, balancing economic management and social responsibility, the employment difficulties of children of non-English-speaking immigrants, and the Community Development Employment Program in Aboriginal communities.

The community education program provided information on poverty and social justice to some 2,500 students and teachers in both secondary and tertiary education, to educational and curriculum planners, and to community and church groups. The Education Coordinator additionally continued teaching community development at Swinburne University, with staff also providing input to these courses. This work raises both awareness and funds.

The Brotherhood actively supports the work of VCOSS and ACOSS in representing the sector as a whole. In 1995-96, staff assisted VCOSS by convening the Income Support and Taxation Advocacy Project and assisting People Together with its inquiry into electricity privatisation through a staff secondment. A Brotherhood Director, Alison McClelland, elected to the position of ACOSS Deputy President, is regularly involved in delegations and media comment on economics and tax matters as the Policy Resource Coordinator in this area.

32 Alison McClelland was also a representative on a number of committees including the National Board of Employment, Education and Training and the Advisory Committee to the Economic Planning Advisory Commission.

Through staff involvement on committees, the Brotherhood also assisted the work of the Ecumenical Migration Centre, the Victorian Community Relations Council, the Working Group on Aboriginal Matters of the Anglican Church, and the Inner Urban Regional Housing Council.

The Brotherhood's views and work were also presented at a number of seminars and conferences including the Anglicare Lecture (Queensland); National Strategies Conference; and the International Conference for Reduction of Drug-Related Harm.

Stay: three full-time staff work in this area; research and evaluation staff also contribute expertise.

Research The research projects undertaken during the year have aimed to increase our understanding of the causes and effects of poverty and to provide up-to-date information about the current experiences of people on low incomes in the face of the numerous changes in service provision (vorA* /s /le/ng by all levels of government. carnet ouf on ffie /'ssnes of The Life Chances of Children Study /on/ wapes, pnMc f?osp/'fa/ This longitudinal study of 167 children bom in inner Melbourne in 1990 continued to be a major care for o/cferpeop/e, research focus. In particular, it draws attention to the needs and experiences of low-income families with young children. During the year: anGf cosfs /n pr/'mary and * the report of the third round of interviews, /a'c.s ? /ow income an<7 tAe /i/c c/nmcc.s p/' secondary edncadon. was launched by Professor Bob Gregory; Changing Pressures Project * reports were prepared for the Department of Employment, Education and Training (DEET) and for ACOSS on issues of paid employment for mothers of young children, including the partners of unemployed men; * the fourth round of interviews was undertaken with the families to explore the children's access to and experience of pre-school.

The Changing Pressures Project This new project aims to monitor the changing pressures on a panel of people on low incomes and to encourage and support the participants in the project to speak publicly on these issues. The first project bulletin released focussed on quality of life and income adequacy for people on low incomes. Further work is being carried out on the issues of low wages, public hospital care for older people, and costs in primary and secondary education.

Barriers to empioyment for second generation young people of non-Engiish- speaking background This study, commissioned by the Employment Branch of the Victorian Department of Business and Empioyment, involved group discussion with young people seeking work and with service providers.

The Koori Work and Famiiy Project This project, based in Ballarat, involved interviews with Koori workers and their employers and explored issues of work, family and culture.

Early educationai intervention Research staff were involved with services staff in planning innovative early intervention services, including plans for the Home Instruction Program for Pre-school Youngsters (HIPPY) program in Melbourne. Responding to service users In December 1995 Senator Jacinta Collins launched the report to .scrtAc iv.scr.s.' exploring a reYonrre-(777.SY^a opprooc/; to 7/e/ivYving /rnwan service at the Brotherhood shop in Frankston.

Sfr# one full-time and two part-time staff involved in the research projects, with two part-time staff working in evaluation. An additional researcher undertook the Koori Work and Family Project. One volunteer. Outside consulting work provided by Meg Montague.

Foniing wa.s' receit'ea/or 7/;e /oi/ou'ing proyecf.s': Reichstein Foundation (Changing Pressures); Stegley Foundation (Changing Pressures); George Adams Estate (Life Chances); Employment Branch, Department of Business and Employment (Second Generation); Women's Bureau, DEET (Life Chances); Work and Family Unit. Department of Industrial Relations (Koori Project). Services evaiuation Evaluation staff in Social Action and Research undertook evaluation in two service areas: ...Z/?e eiM/aZ/on was a /o/'nZ ef/or/ /)y Soc/a/ The Ct7.sc /Wonogrwrut eva/noRon was designed to assist services in the design and delivery of case management in the Brotherhood and to provide information to inform policy development /tc//oa aai/ Research in relation to case management. aad serM/'ces, /?e/p/'ng The /ncowr Support project was designed to collect information to help inform the Brotherhood's Zo ZarZ/ier sZ/*engfZ/?ea future service directions in the areas of material aid, emergency financial relief and the no interest Z/ie /Ms ZieZween loans scheme and to strengthen advocacy work in relation to the income support needs of people serM/'ce exper/ence, on low incomes. sen/Zce cfei/e/opmeaZ In designing and conducting the case management evaluation, evaluation staff worked with and po//cy service staff and an outside consultant to pilot a new approach to evaluation in the Brotherhood. This involved the active participation of service staff and evaluation and policy staff in the (Me/opmen/. design and implementation of the evaluation. As such, the evaluation was a joint effort by Social Action and Research and services, helping to further strengthen the links between service Services evaluation project experience, service development and policy development. The evaluation approach also helped to develop relevant skills in service staff.

During 1995-96 evaluation staff undertook to develop a proposal which will provide the basis for a three-year evaluation plan. The proposal emphasises strategies which will further strengthen the internal capacity of the Brotherhood to evaluate its services and programs.

one staff member four days per week; one staff member three days per week plus outside consulting by Meg Montague. Future of Work Project The Future of Work Project has examined the changes which are re-shaping work in Australia and the action required to ensure that those changes do not result in further poverty and disadvantage.

Employment growth The need to create more and better jobs for the future has been an important focus of work for the project. Two commissioned papers outlining the policies required to maximise the potential of economic growth to generate employment were completed and a third was well advanced. In addition, a demonstration project designed to test the potential for generating employment through savings achieved as a result of reduced energy consumption and waste minimisation was completed and will be evaluated over the coming six months. The Cut Waste and Energy for New Jobs project provided training and employment under the Jobskills program for three long­ term unemployed young people, two of whom have obtained further work in environmental management. The contribution which changes in working time might make to increasing employment was the subject of another paper completed during the year.

34 A/: o^^ocM/ Acn'o/i /?Mearc/:S acHv^M ;.s eva/Mafwg BrofAe?%o

Aboriginal perspectives Specific activities were undertaken as a means of ensuring that Aboriginal perspectives on work and the lessons which might be learned from these, were reflected through the project. A seminar with Victorian and interstate speakers was held and Aboriginal historian Mary Graham was subsequently commissioned to prepare a paper based on her presentation at the seminar.

Advocacy Dissemination and advocacy of the project's findings were enhanced through presentations at conferences and seminars; through membership of the Social Security Advisory Council; and through media comment and coverage. The project attracted more than 80 items of media coverage /) of during the twelve-month period. f/?e year n/as f/?e A highlight of the year was the Making it Wbrk conference jointly organised by the Future of Ma/r/'ng /f t/t/orA' Work Project and the ACOSS-initiated Commission for the Future of Work. The conference was conference... attended by over 200 people and addressed by 50 speakers including the Prime Minister; the Leader of the Opposition; and the Presidents of the Business Council of Australia, the ACTU affenc^ecf 5y and the Australian Industrial Relations Commission. A paper entitled 7%e way ybrwarr/ was ot/er 200 peop/e prepared for presentation at the conference and the Brotherhood's views were also represented through presentations by the Executive Director and the Deputy Director of Social Action and anO aOOresseO Research. Oy 50 speakers. .S'rojjv a full-time co-ordinator, one part-time project worker and a part-time administrative assistant. Contracted consultants have undertaken commissioned work as follows: Professor Belinda Probert (research project on the role of work in people's lives); Mary Graham (preparation of paper on Aboriginal perspectives on work); Dr Ian Manning, Dr Roy Green and Professor Peter Sheehan (research on economic growth and employment); John Buchanan and Sue Bearfield (research project on working time).

f rq/'ecf parro/M: Lillian Holt. Dr H C Coombs and the late Professor Ronald Henderson (until December 1994). FarM/mg: funding was received from The Body Shop, The Victorian Women's Trust, The Buckland Foundation, The Flora and Frank Leith Trust, Mercantile Mutual Foundation, Wardley's, North Limited and the Colonial Mutual Staff Charity Fund. Prevention of Youth Homeiessness Project (PYHP) The PYHP is a four-year project which aims to contribute practical and policy solutions to the prevention of youth homelessness. In 1995-96, the third year of the project, the following activities were undertaken: * a revision of PYHP aims and replanning which resulted in the cessation of the project in Dandenong and new activities in Ballarat: * the completion by 15-year-old secondary schoolgirls of a peer education program about health and self-esteem issues; * production of a draft manual on domestic violence and parenting and its handover to the Women's Resource Information Support and Counselling Service (WRISC) in Ballarat; * student training and the completion of training manuals for secondary school-based peer mediation;

36 * collaboration with teaching staff and fifty Year 7 and 8 students to develop the alternative behaviours to violence projects; * an eight-day cultural camp for 12-17-year-old Kooris and one-to-one support of several 11-14- year-old Koori boys at risk of early school leaving and/or homelessness; * collaboration with a local agency, designed to provide an alternative to secondary school for 12- 17-year-olds at risk of early school leaving and/or homelessness, to identify and address gaps in their activities; * the completion of research by Gill Tasker, published as Moving On, about the experience of secondary school students who receive Austudy at the homeless rate.

The PYHP findings to date include: * welfare resources in primary and secondary schools are inadequate for the satisfactory identification and response to children and young people at risk of early school leaving and/or homelessness; * the level of income support to secondary students receiving Austudy at the homeless rate and their housing options are inadequate; * a significant number of 12-17-year-olds find existing secondary school curriculum and culture inappropriate to their needs with consequences which increase their risk of homelessness, inadequate literacy and numeracy skills, truancy and early school leaving;

* significant barriers exist to effective service coordination between agencies which hamper a comprehensive and integrated approach to the prevention of homelessness among 12-17-year-olds;

* inadequate literacy and numeracy skills, combined with inadequate living skills, preclude many 12- 17-year-olds at risk of early school leaving and/or homelessness from engaging with school and/or pre-vocational programs.

in 1995-96 the project farewelled an area co-ordinator, three community workers, a part-time research worker and administrative assistant in Dandenong and the Ballarat-based researcher. The project continued with a full-time researcher and four community workers in Ballarat, supported by a manager and administrative assistant in Fitzroy. The project was also provided with considerable research expertise through the involvement of Robyn Hartley and Meg Montague via the research advisory group. Funding: received from the Victorian Office of Youth Affairs; the Australian Youth Foundation; the Queen's Trust; the Sidney Myer Fund; the William Buckland Foundation; the Department of Employment, Education and Training (Austudy project) and $50,000 raised at a gala Brotherhood fundraising event in August 1995.

the work of the Social Action and Research division is supported by the Director and the significant contribution of three full-time administrative staff. Library and information Service The library and information service offers a comprehensive collection of material on poverty. It contributes to positive social change by ensuring that Brotherhood staff have the best possible information available to assist them in their work and by informing the community about social issues.

The library houses the Brotherhood's publication archives, which date from 1933, and a collection of historic photographs.

Achievements: * responses to 1,031 queries from members of the public; * 823 information items provided to staff and 234 interlibrary loans arranged; * 1,551 items added to the data base of material in the library collection;

37 * updated fact sheets on poverty, unemployment and housing; * subscription to VicNet, enabling Internet access, e-mail and storage space in order to develop a Brotherhood presence on the Internet; * further developed resources in the area of staff development.

a senior librarian, an assistant librarian, an administrative assistant, clerical assistant and four volunteers.

At the the time of preparation of this Annual Report, staff at the Brotherhood have been saddened to hear of the death of Joan Clowes. Joan worked in the library and the bookshop during her nine years service to the Brotherhood. Her contribution to our work was marked by an attitude of helpfulness and consideration towards her colleagues. She is greatly missed.

...Me MMoMvcf/'on 0/3 Pubtic affairs Mam MefMp sysfem The Public Affairs Department is responsible for media and public relations activities, internal eaa^/es a// sMM M communication, design and production services, a Brotherhood speaker's panel, and the sale of publications. Although organisationally under the directorate of Social Action and Research. rece/Ve maaageme/?^ Public Affairs' workload spreads across the whole organisation. /aMrma^'oa.... During 1995-96,48 news releases were distributed and approximately 560 Brotherhood-related news items were reported in the media, a slight increase from 1994-95. Public Affairs also produced the Annual Report for all stakeholders; four issues of R/*ot/:cr/:ooa Action for donors; three issues of Rrotiter/iooa Cowwcnt for subscribers and the media; and the fortnightly Fitz Acu\s for all staff.

During the year reviews of both design/production and the bookshop were held with subsequent recommendations to ensure efficiency and effectiveness. Internal communication was also addressed, resulting in the introduction of a 'team briefing system' which enables all staff to receive management information and encouragement to ask questions. Guidelines for sponsorship and marketing arrangements with the private sector were also drafted and approved.

Some preliminary work was undertaken in this financial year for a Brotherhood logo and completed in August 1996. We wish to acknowledge the assistance provided by Young & Rubicam Mattingly and in particular Gavin Kerrison of X2 Design Pty Ltd.

The logo can be seen on the inside front cover. In the coming financial year the department will be focusing on enhancing the organisation's public profile, making consistent its public image across all its services, expanding communication links to reach more people, and further improving internal communication.

Stay: the Public Affairs Department has two full-time and two part-time staff, assisted by two volunteers.

38 tncome generation

Resources The generosity of many thousands of people who support the Brotherhood each year with to act on regular donations enables the organisation to provide direct assistance to a great number of people in need. This support also enables the Brotherhood to speak with an independent poverty voice on their behalf.

enabting The dedicated work of volunteers in Brotherhood of St Laurence shops, auxiliaries and financia! other fundraising activities underpins this vital work. independence During 1995-96, income raised from donations, legacies, shops, donated goods, auxiliaries providing for and investment activities was $12,263,180. participation Fundraising Funds generated by the Fundraising Department came from donations, legacies, special aitowing the events, auxiliaries, raffles and sales of merchandise. work to continue The department's main activity of three annual appeals (Spring, Christmas and May) raised $680,888. The quarterly newsletter. Z?7*ot/7C7-/70or/Actior7, is an important communication tool for informing supporters and friends in detail of the many needs addressed by the organisation through their help. Through Z? 7-07/7^7-/7007/ Acfio77 $197,500 was raised.

T/7C F7777T/7-7773777g 7/cp77rf777e77f3 V77nC7/ 377/7*3 77777/ 777777Lff777g 77Ct7r'7't7C3 777c/M7/c t/7C 377/c

6777-73/777773 g7'C7't777g 7777-7/ 3 . 777C 773 3 73/77777^ TTf) o/7777/CC7'3 377C/7 773 A/T77-/777, /,7'7i 77777/ 7x777/^7- 777 377r/777g 77777/ 7/73p77tc/7777g 7*777*7/3 73 777 V77/7777/7/C. Income generated from the raffle sales program showed an increase of 25.9 per cent compared with the previous financial year, aithough, as with ail sales, there was a corresponding increase in the costs invoived. Two major raffles were conducted in partnership with Red Cross Victoria and the Arthritis Foundation, offering house and [and packages. The raffle drawn in June 1996 was the most successful ever for the three organisations involved and raised a total of nearly $800,000. The generous donation of a residential block of land at Gresswell Grange in Bundoora by the Urban Land Authority is gratefully acknowledged.

Two merchandising campaigns offering a range of merchandise to supporters generated $48,423. In Spring, a selection of Christmas cards went on sale and in March another merchandise brochure offered a range of consumer items for the first time.

A generous level of support has again been received from those who share the vision of our founder, Father Gerard Tucker, in offering one of the most thoughtful gifts of all—a bequest. Year after year, bequests have provided the financial foundation for the Brotherhood's work for and with people in need. Many supporters have placed their trust in the organisation to continue Father Tucker's vision. The one regret for Brotherhood /) peneroi/s /ei/e/ staff is that, when a bequest notification arrives, in many cases there has not been an opportunity to thank the benefactor. of support /?3S

agd/'o /?eeo Alongside bequests, funding from trusts and foundations has again provided an equally rece/Veo' from important cornerstone for the Brotherhood's service and research innovations. f/70se tyf?o sf?are The year saw more demands on Brotherhood services, with a corresponding need for ff?e M/'s/'o/? of oor more funds. The public has responded to our requests for financial help, even though it may not always have been easy to do so. We value and appreciate the efforts made by foo/i(/er faf/?er supporters in sharing their concern for those in need. Gerard 7bcA-er.. Specia) events The organisation's special events program not only generated funds but found many new friends for the Brotherhood, drawn both from the general public who attended the events and from the corporate sector, local and national, which helped with event sponsorship.

In August, twelve companies combined to sponsor A Night to Remember which featured a display of paintings by Charles Gosford and a recital by noted Australian pianist Roger Woodward. Proceeds from the function, held at the Como Gaslight Gardens, went to the Brotherhood's Prevention of Youth Homelessness Project. The evening, attended by 400 people, was a most successful fundraising venture.

In another art exhibition, this time featuring prints by wildlife conservationist, John James Audubon and original views of London by Thomas Shotter Boys. The exhibition was held at David Jones to coincide with the store's Spring Flower Festival and Father's Day promotions.

A preview performance of 77:c Secret Garde/!, the summer musical attraction at the Victorian Arts Centre, was a sell-out event with 1,300 supporters attending and the overflow numbers being accommodated at a matinee performance the following day. Hundreds of people entered into the spirit of Christmas by bringing toys to the theatre for the Brotherhood's Christmas Toys Appeal.

Once again the Christmas Wishing Tree appeal was held at Kmart stores at Belmont, Brunswick, Chadstone, Keysborough and Northcote. Toys donated at the stores were added to gifts collected by staff social clubs from a number of major corporations. In all. many thousands of toys were distributed to families at material aid centres at Fitzroy. Frankston, Geelong, Lalor and Craigiebum.

40 Co/m and 5c/omoy? at BwfAer/wodSViopw The University of Melbourne Bookroom added value to our toy appeal by arranging for the donation RrafMU'ick, a popa/ar ^potybr /Mm/fure bargain of many boxes of books, both reference and fictional, to be distributed to families in need.

In May, the Savoy Ballroom at the Grand Hyatt in Melbourne was the venue for the launch of Hazel Hawke's book, /?c/7gf'bwM on Marriage, with funds going to the Brotherhood's Family Support Counselling programs.

The annual Winter Blanket Appeal received support from Tontine Bedding and from various schools and colleges throughout Victoria.

Mr#.' five full-time and one part-time staff assisted by ten volunteers. Commercia! activities The Brotherhood relies on funding derived from its various commercial enterprises in order to develop and maintain its community service and social research activities. Commercial enterprises include the collection, processing and recycling of clothing, furniture and other goods which are - donated to the Brotherhood. These are then sold through Brotherhood shops, to overseas customers or as industrial cleaning cloth. Brotherhood community shops Metropotitan shops The Brotherhood operates 16 community shops in the greater Melbourne metropolitan area. During the year a new shop was opened at Campbellfield.

41 Overall, shop sales increased by approximately 6 per cent with total sales in excess of $2.1 million. More than 500.000 people visited the shops during the year, representing a slight increase over 1994-95 attendances.

An important aspect of our shops is the support we receive from over 500 volunteers who work tirelessly to support our shop activities. The Brotherhood would not have achieved these excellent results without the dedicated support of our volunteers.

Changes to our activities at Ballarat and Geelong resulted in the Brotherhood transferring the Ballarat shop to the Ballarat Council of Churches, and five Geelong shops to the newly created St Laurence Community Services (Barwon) Inc. Both of these community service organisations will benefit financially from these assets and the sales they achieve will support their own operations. These moves represent the Brotherhood's continuing commitment to transfer services back to the community once they have proven to be viable.

the Brunswick Road shop, which sells both clothing and furniture, increased its sales by 12 per cent.

Peninsuta shops The Peninsula region manages six shops. Shop sales increased by approximately 11 per cent with total sales of $1.25 million. The shops served an estimated 197,000 customers during the financial year.

a new store specialising in children's clothing, shoes and toys, Just for Kids, opened in the Frankston shopping centre. A further achievement was the successful relocation of the furniture store to a new site in the centre of the Frankston shopping precinct. Commercia! enterprises The donated goods division, our collection and processing operation at Campbellfield continued to improve its performance to the extent that this year it achieved a surplus from its operations. This improvement is the result of a team effort from management and staff who are continuing to apply best practice principles to the recycling of donated clothes.

102 full-time and part-time staff.

42 Supporting the Brotherhood

Resources The Brotherhood of St Laurence's strength has been built on the participation of its to act on volunteers. Volunteers from from all walks of life and from all age groups donate their poverty time, energies and skills to a great variety of areas. Volunteers assist in hostels and day care centres by providing friendship and support. acknowiedging They work in fundraising ventures and promotional activities, and provide valuable help votunteers in auxiliary activities and retail shops. They give administrative support and share their knowledge in employment, training and social research. devetoping Experience in the Peninsula region indicates that patterns of volunteering are changing. staff skitts In many cases involvement as volunteers is more transitory compared to 10 or 20 years ago. As work patterns change, many in paid employment no longer stay in the same job buitding all their working lives; in a similar pattern, some volunteers move in and out of unpaid foundations work as their interests and circumstances change. for our work Notwithstanding these changes, the Peninsula region continues to benefit from the participation of more than 350 volunteers and their orientation days attract a wide range of volunteers. During 1995 the region prepared a new report especially for volunteers which was distributed along with certificates of appreciation.

The strength of volunteer commitment is just as strong in the Metropolitan region. Of the nearly 590 volunteers, about 80 people have worked for the Brotherhood for 20 years or longer: and nearly 230 for a decade or longer.

The Metropolitan region acknowledged volunteers' contributions with the introduction of certificates of service. A further affirmation of the value of volunteers was shown during National Volunteers Week when a large contingent of volunteers were special guests at a tour of the Donated Goods Division at Campbellfield.

Where our votunteers work:

Fitzroy office Metropotitan region Publications Unit 1 Sambell Lodge 11 Public Affairs 1 Sumner House 6 Fundraising 10 Coolibah Day Centre 8 Fundraising auxiliaries 54 Family Friends Program 13 Library 5 Napier Street Cottage 1 Brotherhood Board 11 Inner Urban and Family Services 10 AT A GLANCE Consultative committees 37 Whittlesea Emergency Relief 7 Numbers of volunteers Fitzroy Material Aid 1 Fitzroy office 119 Retail shops 508 Employment Action Centre 5 Metropolitan 583 Donated Goods Geelong 13 Peninsula 322 Total 1,024

43 Peninsuia region Companions 1 Material aid 3 Sharehouse 21 Frankston Loans Program 2 Banksia Centre 20 Community Access Program 7 G K Tucker Settlement 90 Cox/Collins Court 25 Retail shops 147 Transport 4 Maintenance 1 Community Centre 1

Human resources The Human Resources and Payroll Departments provide effective HR support and advisory and payroll services to all of its 907 full-time, part-time and casual staff members. This has been accomplished by the implementation of a team approach combining human resources staff with payroll staff.

On-going industrial relations issues and changes to government legislation have ensured a busy core activity for Human Resources in advising on award conditions, workplace practices and in the negotiation of enterprise bargaining agreements.

Human resource implications arising from the D;'rech'c?M 2000 review were minimal, with staffing arrangements all managed smoothly. Arrangements were made for staff transfers at Central Highlands, Barwon, and at the Carinya Nursing Home and the Rooming House project.

The computerised human resource information system has been greatly improved with both payroll and human resource staff ensuring that any inconsistencies arising from its implementation have been corrected.

Staff policies and practices continued to be reviewed and updated, providing a framework of clear direction for staff. Staff members have benefited from the revision of policies that provide financial assistance to staff in times of personal difficulty and help for those undertaking further education.

Recruitment practices continue to be of a high standard with policies to ensure career development based on merit and the employment of high quality applicants. Training for Managers and the Executive Council demonstrated the commitment to equal employment opportunities and practices. Through the committed efforts of the Equal Employment Opportunity Coordinator, the Brotherhood submitted to the Affirmative Action Agency a program developed by the organisation that will assist in the elimination of discriminatory practices.

Staff devetopment In 1995-96 the prime responsibility for staff development has rested jointly with managers and their staff. Immediate needs which become obvious have been met with the appropriate training response as far as possible.

In the annual performance development and review process, each manager reflects with the staff member on their work role, tasks and demands. This provides the key chance for identification of development needs and opportunities. Planning for short and longer-term improvement in skills and knowledge seeks to make best use of our precious training resources.

The Quality of Life education program for people working within aged care has continued to emphasise the challenge of providing dignified and home-like care. In particular, further training has helped staff to care more appropriately for people with dementia.

The Brotherhood continues to contribute to the broader training agenda by providing placements for post-secondary students who have a requirement within their courses for workplace-based experience. Students come from welfare, community development and nursing programs, to name a few. Another contribution to training is made through membership of the Community Services and Health Industry Training Board.

44 CUSTARD POWDER

CAe^/^ivi Mary GaMno; Nuf/A' Rryan and Nancy f^nv/'Ae, wc/con;e An immediate challenge for the Brotherhood is to maintain support for skills development. Dollars castcrncry to /Ac 7i«rA:cr^o.r, are already scarce; government funding for direct services now makes little, if any, provision for /Ac G N 7*Mckcr .S'c/zic/nc///'s staff training and the essential staff replacement costs. In the wider employment market there is an stare at Curran; Duuvrs. expectation that staff will come to a position fully qualified and prepared to work a limited-term contract.

In this climate, the philosophy of continuing staff development for the benefit of service users, staff and the organisation faces a difficult future. Chapiain The Brotherhood continues to demonstrate a concern for pastoral care of all those who are involved in the organisation. The Chaplain provides care and counsel to staff, clients and volunteers and acts as 'parish priest' for some of the Brotherhood's clients and residents. The Chaplain also facilitates reflection on values and spiritual matters and contributes to community activities, enhancing the Brotherhood's spiritual life.

Each year the Brotherhood accepts students preparing for ordained ministry to work with the Chaplain. Placements provide the opportunity for students to become acquainted with the needs of disadvantaged people and to experience ministry among people 'on the edge'. Over the years both men and women have made valuable contributions in this way.

The Chaplain's role gives expression to the Brotherhood's foundation—initially as an Anglican religious order founded in 1930, and then, increasingly from 1933, as an Anglican welfare agency.

45 Finance and administration The accounts for 1995-96 reflect many of the major changes within the Brotherhood flowing from the Direch'ou^ 2000 review. The balance sheet shows the Brotherhood of St. Laurence as at 30 June 1996 following the transfer and divestment in the Central Highlands and Barwon regions, and the Carinya Nursing Home in Box Hill. The income expenditure and other statements include the operations of the services up until the date of transfer or divestment.

The budget for 1995-96 set in May 1995 required major review as the final accounts for the year to 30 June 1995 became apparent. The revised budget, approved by the Board in October, required management to meet the original budget outcome as set in May. The actual result for 1995-96 came close to that budget, a meritorious achievement and the best result for several years.

Highlights of the year from a financial point of view include: - Donated Goods Division returning to profit; - continued significant support from donors, trusts and government enabling a higher level of service to the people of Victoria; - a change in the presentation of the Income and Expenditure Account to show categories of expenditure. The expenditure by type of service is shown in the separate 'Five Year Income and Expenditure Comparison'; - the rationalising of a number of Brotherhood properties to increase their earning potential, increase the reserves of the organisation and provide for the necessary funds for the establishment of St Laurence Community Services (Barwon) Inc.; - a change in accounting policy, so that income from legacies is now recognised when the Brotherhood is advised it has clear title to them. This income was previously recognised only when proceeds of the legacy were actually received. The effect of this change was to increase income by $710,000 in 1995-96; - thereductioninfixedassetsfrom$13.1 million atJune 1995to$8.8millionatJune 1996 following the rationalisation of properties and the transfer of assets to St Laurence Community Services (Barwon) Inc with a book value of $2.78 million. Other matters during the year worthy of note are: - the final implementation of the Landmark accounting system to significantly improve financial and management reporting and accountability of cost centre managers; - the adoption of the Brotherhood's Strategic Plan with an accompanying Financial Management Plan.

The most significant aspect of the 1995-96 year has been the adoption of the Strategic Plan. Its importance will be seen in the context and shape given to the preparation, monitoring, outcome and accountability of finances across the organisation. The Brotherhood will be able to continue its response to the needs of people, and be better equipped to respond to the pressures and demands of changed government funding arrangements.

The Brotherhood has continued to be served well by the members of the Finance Committee and by its auditor, David Beatty of Arthur Andersen & Co. and his team.

In the context of the Direch'orM 2000 review, the Brotherhood has reviewed its purpose, its operations and its structure. This has seen consequent changes in financial management that place the organisation in a good position to face the challenges of the future.

46 The fin a n c ia ! year income & expenditure account for the year ended 30 June 1996 1 9 9 6 1 9 9 5 $ $ in c o m e /MC07MF.' Fees for Accommodation & Services 4,669,663 4,786,104 Government Statutory Subsidies 4,957,513 5,! 92,247 Government Discretionary Grants 13,449,001 11,642,434

LM cr /nco/n^.- Genera! & Specified Donations, Legacies and Other Fundraising Income 4,948,813 4,410,770 Sates of Donated Goods and Other Items 6,970,032 6,588,444 Investment Income 344,335 203,0)5

GROSS OPERATING INCOME 35,339,357 32,823,014

Expenditure Staffing 19,802,315 21.204,013 Operating 8,805,957 6,418,520 Property 3,943,182 3,713,510 Transport 858,143 1,010,546 Office 1,385,476 1,439,146 Support to Other Organisations 280,543 346,575 Other 637,020 841,899

TOTAL OPERATING EXPENDITURE 35,712,636 34,974,209

OPERATING DEFICIT (373,279) (2,151,195)

Non-operating and abnorma! items Net Profit on Sale of Assets 761,843 54,384 Government Grants 152,386 285,551 Asset Revaluation (36,242) - Redundancy Costs (69,075) - Insurance Recovery 4,624 TOTAL NON OPERATING AND ABNORMAL ITEMS 813,536 339,935

Extraordinary items Establishment of St Laurence Community Services (Barwon) Inc. (1,405,324) - Other Services Transfers and Closures (128,445) - TOTAL EXTRAORDINARY ITEMS (1,533,769)

DEFICIT BEFORE APPROPRIATION (1,093,512) (1,811,260)

Accumulated Deficit Brought Forward (2,642,627) (831,367) Transfer from Funds and Reserves 1,000,000 - ACCUMULATED DEFICIT CARRIED FORWARD (2,736,139) (2,642,627)

77ie.se oArAZgeJ/inaMCM/ $;aieme/iH /i<2ve &eeii fa^eii /row ;/ie aiiJi'feJyinaHei'a/ siaiemenH q/7/ie BmzA^/-Aoof7 o/'A Z^Hrence. Copies a/fAe aiViAieJ siaiemeiiis ore ovai'/oMe/rom r/ie Brof/ierAooi/'j 77eo<7 O^ice oi 67 RrMnsni'cA .Sireei, FAzroy.

47 Batance sheet as at 30 June 1996 1 9 9 6 1 9 95 $ $ Current assets Cash on Hand and on Deposit 1,308,071 222,086 Marketable Securities 1,341,050 1,745,626 Receivables 2,948,892 1,971,296 Inventories 579,477 585,144 TOTAL CURRENT ASSETS 6,177,490 4,524,152

Non-current assets Fixed Assets 8,818,579 13,101,348

Receivables 705,000 - TOTAL NON-CURRENT ASSETS 9,523,579 13,101,348

TOTAL ASSETS 15,701,069 17,625,500

Current tiabitities Creditors and Borrowings 4,691,299 4,237,613 Trust Funds 858,754 1,258,540 Accrued Employee Entitlements 1,450,810 2,593,913 Specified Donations 1,201,176 1,017,617 TOTAL CURRENT LIABILITIES 8,202,039 9,107,683

Non-current Nabitities

Creditors and Borrowings 535,000 - Accrued Employee Entitlements 248,798 280,152

Specified Donations - 248,566 TOTAL NON-CURRENT LIABILITIES 783,798 528,718

TOTAL LIABILITIES 8,985,837 9,636,401 NET ASSETS 6,715,232 7,989,099

Funds and reserves Accumulation Fund (2,736,139) (2,642,627) Capital Fund 9,000,000 10,000,000 Insurance Fund 119,985 93,697 Property Maintenance Fund 331,386 538,029

TOTAL FUNDS AND RESERVES 6,715,232 7,989,099

77M.se atvMtggtt/manc/a/ sMMmenfj Aave ^een M^en/rom f/ie au^;fe<7/iaaat/a/RrofAerAooJ a/ A Taarenee. Co^Mj q/'fAe aaJ/M j sfafemenf.! are ara;7a6/eTram rAe T?rof/:er/]

48 Statement of cash f!ows for the year ended 30 June 1996

1 9 9 6 1 9 9 5 $ $ Cash F!ow from Operating Activities

Receipts from Clients, Donors, Trusts and Estates 16,588,508 21,776,008 Receipts from Government Grants and Subsidies 18,406,514 16,966,423 Payments to Suppiiers and Empioyees (36,212,983) (40,521,493) Income from Marketable Securities 337,371 190,312 Interest Received 17,458 21,199 Interest Paid (10,494) (8,683) Net Cash Used In Operating Activities (873,626) (1,576,234)

Cash Fiow from Non-Operating Activities

Proceeds from Sale of Fixed Assets 2.684,190 545,220 Purchase of Fixed Assets (643,089) (1,195,560) Repayment of Hire Purchase Agreements - (4,246) (Decrease )/lncrease in Trust Funds (399,786) 294,978 Increase in Insurance Fund 26,288 2,210 Net Cash Provided By/(Used In) Non-operating Activities 1,667,603 (357,398)

Net IncreaseZ(Decrease) in Cash and Marketable Securities 793,977 (1,933,632)

Cash and Marketable Securities at Beginning of Financial Year 1,570.469 3,504,101

Cash and Marketable Securities at End of Financial Year 2,364,446 1,570,469

a&ri Jge J faA^a /ram f/ie aa Jif^yiaaacia/ J Laar^nc^. Copte-y a/V/if aaJif^J ar^ avai/a^/^ /raw Braf/i^rAaaJ y N^aJ af 67 ^raa^vu/c^ FiYzwy.

Five Year income & Expenditure Comparison tncome 1996 1995 1994 1993 1992 Fees 4,669,662 7,235,433 5,771,650 5,641,736 5,029,269 Donations, Legacies and Trusts (Net) 4,352,985 3,737,679 5,080,684 5,229,478 3,498,818 Government Subsidies and Grants 18,406,514 16,966,423 14,659,433 12,735,045 8,056,256 Commercial and Investment Income (Net) 1,383,054 865,669 638,062 1,007,017 1,931,593 Total Operating Income 28,812,215 28,805,204 26,149,829 24,613,276 18,515,936 Expenditure Care for Older People 13,012,110 14,079,876 14,851,326 14,133,581 12,224,714 Employment Services 9,598,185 9,516,793 6,606,710 5,698,548 1,606,527 Family Services 1,475,968 2,434,471 1,380,771 1,495,659 892,508 Aid to Individuals 895,286 1,019,552 1,154,422 988,437 877,980 Social Policy and Research 1,625,735 1,440,449 1,185,438 953,467 937,570 Support to Other organisations 280,542 313,409 339,834 492,806 804,335 Corporate Services 2,297,668 2,151,849 1,459,422 1,122,884 784,714 Total Operating Expenditure 29,185,494 30,956,399 26,977,923 24,885,382 18,128,348

Net Operating Surp!us/(Deticit) (373,279) (2,151,195) (828,094) (272,106) 387,588 Non-operating, Abnormal & Extraordinary Income(Expenditure) (720,233) (87,802) 1,411,063 (228,601) 526,240 Surptus/(De!icit) Before Appropriation (1,093,512) (2,238,997) 582,969 (500,707) 913,828

49 Looking forward

Acting on In today's complex world of increasing social needs and economic uncertainty, a Strategic Plan is essential for directing, monitoring, evaluating and adjusting our performance to poverty ensure that we achieve the aims and objectives of our mission statement.

Ptanning ahead A Strategic Plan gives us strategies for success. It directs all our activities; allocates resources; minimises waste; increases organisational performance; minimises the prospect Setting goats of failure; and reduces the negative impacts of change.

Strengthening The Board of the Brotherhood of St Laurence adopted a Strategic Plan in June 1996. our inftuence Providing a framework for the whole organisation, the Plan sets priorities, defines goals, and formulates strategies to guide us. It also strives to ensure our long-term financial viability through an adequate income-generation and marketing plan.

The Strategic Plan contains six long-term goals for the next three years. These are: 1. responding to poverty—to minimise the destructive impact of poverty on people's lives; 2. ensuring financiai viabiiity—to balance an operating budget and build up our level of reserves; 3. improving management—to strengthen the Brotherhood managers and clarify our tasks; 4. strengthening strategic influence—to reinforce our influence by drawing on our service experience; 5. committing to quality—to identify quality standards for all our work areas; 6. enhancing reiationships—to substantially increase the Brotherhood profile within the community.

In the next three years particular emphasis will be given to goals 1 and 2. Work towards goals 4, 5 and 6 will contribute towards goals 1 and 2.

Specific targets set out in the planning document include: * establish further innovative community services to work with low-income families in Fitzroy, Craigieburn, Frankston and the Mornington Peninsula: * identify new locations for our income-generating products and services; * increase and maintain the number of volunteers supporting the Brotherhood; * investigate and report on the emergence of low-wage poverty; * investigate and consider establishing further innovative services to address the needs of young unemployed people.

The strategies and outcomes will be reviewed each year so that planning is flexible and responsive to changing circumstances.

At the end of the financial year, arrangements were in place to implement a revised senior management structure to be responsible for the overall implementation of the Strategic Plan.

50 Acknowledgements

The Brotherhood acknowledges the efforts of the following individuals who contributed their professional expertise to the work of the organisation's consultative committees during the past financial year. Finance Sub-Committee of the Board Pcs/mus/A/e /or w!07H/or/?:g r/tc /?fvR/;cr/mo

51 Prevention of Youth Hometessness Project /n atMitOH to a/tt/ :H appreciation o /a ii o/f/;c Rrof/tcr/tooti sia//invoivcri in i/tis pro/cct, i/;cybiiotvingpcopic /tavc coairi^Micti t/tcir time awti expertise.' Research Advisory Group Robyn Hartley Meg Montague Banksia Day Centre Advisory Centre Lesley Dredge, General Manager, Brotherhood of St Laurence Sue Kavanagh, Co-ordinator, Banksia Day Centre Helen Pelosi, Manager Royal District Nursing Service Jenny Morris, Prankston City Council Bob Dupas, carer representative John Ford, volunteer representative Dawn Fisher, Manager, Psych Team, Momington Peninsula Hospital Jenny Dixon. Mt. Eliza Aged Care Assessment Team Preschoo! Support Program Advisory Committee /l.s.si.st.s in seeing t/ircction.s, monitoring goais, overseeing cvaination anti providing a regiona/perspective on eoriy cJu/tMooti evocation anti tiisaAiiiiy. John Forster, Manager, Community and Family Services. Brotherhood of St Laurence Cath Scarth, Asst. Manager, Community and Family Services. Brotherhood of St Laurence Margaret Harris, Team Leader, Specialist Children's Services, Dept. Human Services, Dandenong. Convenor. Regional Advisory Group Committee Susan Plant, Co-ordinator, Children's Services, Yooralla Megan Morling, Visiting Teacher. Mentone Autistic Special Developmental School Julie Moran, Noah's Ark Sylvia Gerdtz, Children's Services Advisor, Dept. Human Services Sally Robertson, Preschool Field Officer Linda Davies, Preschool Field Officer Kaye Hall, Preschool Teacher Janet Chila, Judith Thompson. Pru Quinn - Additional Assistants Jacqui Gilfedder, Team Leader, Specialist Children's Services, Dept. Human Services Cheisea/Mornington Peninsuta Linkages Advisory Committee Locaiproviders ant?pianners titat ativise on titc management petite Li/t&ages program anti Agcti Care Packages. Brendan Walsh. Manager Linkages, Brotherhood of St Laurence Di Farmer, Centre Supervisor. RDNS Nanette Mitchell, Aged Care Co-ordinator, City of Frankston Sophie Argiriou, Aged Care Advisor, Dept, of Human Services Dawn Fisher, Manager Psych Team, MPH Judi McKee, Team Co-ordinator, MEACAT Helen Fumiss, Director Client Services, RDNS Derryn Wilson. Aged Care Co-ordinator MPSC

The Brotherhood's Peninsula Region expresses its appreciation to the following people and organisations for their assistance in the Peninsula's 60th Anniversary celebrations:

Hon. Rod Atkinson. MHR for Isaacs (at time of celebration) Dina Monks, FranAVon Sfantiarti Dame Elisabeth Murdoch. AC, DBE Department of Defence. Army Cadets CFA Carrum Downs Noble Park Lions Club Peninsula Sports and Leisure Centre St John Ambulance Australia (Vic) Viking Office Supplies Peter Hansen and Australia Post Musicians from the Monash Philharmonic Orchestra Colin Bermingham and Kiwanis from Mordialloc, Aspendale and Dingley and the support of many other organisations and members of the local community.

52 During 1995-96 the following government departments, Trusts, businesses and individuals provided major support to the Brotherhood's work through financial assistance, the donation of goods or services, and by providing employment opportunities to trainees.

Adams, George, Estate Deepdene Bowling Club John T Reid Charitable Trusts A & G Envelopes Dept of Employment, Education Kenray Shoe Wholesalers A H Wall Charitable Fund & Youth Affairs Kew Recreation Centre Academy of Mary Immaculate Department of Human Services Kmart Australia Ltd Alcoa of Australia Ltd Design Warehouse Koshland Philanthropy Trust Alderdice Brassfounders Drummond Golf. Frankston La Brasserie Amcor Limited Bob Dupas Lascorp Development Group Pty Ltd Amelia Eliza Holland Trust Elisabeth Murdoch Trust Leaping Lizards AMP Staff Charity Fund Ericsson Australia Pty Ltd Lease Plan Australia Applied Chemical Int Pty Ltd Faggs Mitre 10 Leigh-Mardon Pty Ltd Armstrong and Son Fem Tree Investments Pty Ltd Lemame Corporation Limited Art Supplies Carlton Fitzroy Art & Craft Market Linkron Pty Ltd Arthur Andersen & Co Flora & Frank Leith Trust Lord Mayor's Fund Ashton Mining Ltd Forbes Chambers Mahoneys Auctions Ausdoc Ford Australia Maychem Trading Aust. Ferro-Cement Marine Assn. FORT1S Insurance Holdings Ltd Mayflower Retirement Community Avweld Australia Frank Lee & Co Aust Pty Ltd Eddie McGuire T. Barthold Franklins No Frills West Geelong McLean Audio P/L Bass Victoria City of Frankston McPherson's Limited Batters, Estate of W. Frankston Lions Club Melbourne Theosophical Society Bell Charitable Trust FranLrfon Metropolis Music Pty Ltd Belmore Park Hotel Frankston Wranglers Club Mobil Oil Australia Beta Sigma Phi Freedom Furniture Dina Monks BHP Community Trust Freehill Hollingdale & Page Dame Elisabeth Murdoch AC, DBE BMW Melbourne G H M Settlement Trust Myer Foundation Brockhoff Trust General Motors-Holden Myer Grace Bros Stores Brolga Publishing P/L Gideon Lang Foundation National Mutual Staff Fund Brown Gouge Dry Cleaning Gordon Frost Organisation National Nine Network Burkpower Pty Ltd Charles Gosford Office of Training & Further Education Burson-Marsteller Pty Ltd Grand Hyatt, Melbourne Omninex Pty Ltd C R Hose Glassware Pty Ltd Grosvenor Settlement Optus Communications Cadbury Schweppes Pty Ltd Group Training Victoria P C Maher Pty Ltd Campbell's Soups Charity Fund Hansen Corporation Pty Ltd Pacific Dunlop Staff Social Club Carroll-Marsh Investments Happy Hens Pedersen Contact Carrum RSL Hazel Hawke Perpetual Trustees Central Timber (Vic) P/L HD Williamson Foundation Plenty Community Union Chase Property Management Co Henry Brough Smith Trust Poppy Industries Pty Ltd Ciba-Geigy Australia Ltd Herald & Weekly Times Ltd Pratt Industries Clemenger Melbourne Pty Ltd Herbert & Dorothy Lancaster CT Qantas Airways Coca-Cola Amatil (Vic) Hilton White Bequest QBE Insurance Group Coles Supermarkets Aust P/L HN Ansell Estate Radio 2UE Sydney Collier Charitable Fund L J Hooker Radio 3AW, Southern Cross Broadcasting Colonial Mutual Staff Fund Hotel Como Radio 3L0, ABC Commonwealth Bank of Australia Hoyts Cinemas Radio TTFM Como Gaslight Gardens HSBC Asset Management Rajmahal Art Skills Construction Eng (Aust) P/L ICI Australia P/L Ralph Plarre Pty Ltd CRA Limited Impala Kitchens Rip Curl Surfwear Daimaru Australia P/L Ingham. Somerville P J Roberts Pty Ltd Dandenong Village Cinemas Ink Scratchers Pty Ltd Rodney Clark Darmody Charitable Trust ITIM Rotary Club of Hampton David Jones (Aust) P/L Ivanhoe Grammar School Rothschild Australia Ltd Davidson, Estate of T K JB Hi Fi, Camberwell Rothschild Brothers Pty Ltd Dawn Wade Charitable Trust JB Were & Son Charitable Fund Royal Mist P/L

53 Safeway Collingwood Safeway Karingal Hub Scobie Claire MacKinnon Trust The Estates of: Scotch College Bagge, P. Hinde, K. Seaford Junior Football Club Baker, I.N. Irwin, V.R. Shalit Charitable Trust Baldy, L.J. Kent, P.J. Sidney Myer Fund Barnett, E.M. Le Page, H.A. Sky Channel TV Bartlett, E.M.R. Levey, H. Soft Words Pty Ltd Bastow, A.S. Mackay, A.S. Stillwell Ford Bauer Dr.F. McDonald, I.M.W. Studio Craft Bennett, J.M. McFarlane, N.E. Sunday HeraM Snn Black, M.C. McNaughtan, F.A. Swords Wines Bleakley, H.G. Messer, E.C. T. Costa Pty Ltd Blunt, M.F. Ostberg, A.I.C. The Age Broadhurst, F. Parsons, L.P.F. The Andrews Foundation Butler, J.M. Patton. E. The Big Issue Australia Ltd Clark, A.M. Price, R.A. The Body Shop Conolly, G.H.N. Provelson, P.J. The Book Room, University of Melbourne Dethridge, E. Purves, P.D.S.H. The Broken Hill Pty Co Ltd Dickson, G.J. Reid, E.C. The Danks Trust Dobson.M.A. Reid, F.C. The Dibbs & Massie Foundation Dupen, O.M. Reid, Lady D.M. The Ionian Club Edwards, C.K. Roberts, E.M. The Magid Charity Foundation Elliot, E. Robinson, P.L. The Marion and E H Flack Trust Elliott, J.V. Roddick, L.A.H. The Melbourne Foodbank Fagan, S.M. Rossiter.N.T. The Paper House Fancourt, N.G. Sedgfleld, K.K. The Pratt Foundation Fathers, F. Seidensticker, I.M. The R E Ross Trust Faulkner, D.S. Shugg, A.M. The Stegley Foundation Foster, D.R. Silver, T. The Text Publishing Co. P/L Fowler, F.A. Slater, E.M. The Uncle Tobys Company Ltd Fowler, H.W. Smith, H.H. Timbeck Charitable Trust Gill, L.F. Stephenson, E.F.M. Tolhurst Druce & Emmerson Goetz, F.P. Tracy, E.M. Tontine Industries Gowing,B. Tregear, N.F. Tooheys Brewing Company Ltd Grattan, O.J. Wallis, E.M. Turnbull Fox Phillips Green, G.F. Warner, E.P. United Way Green. G. Welsh, E.C. Urban Land Authority Hageman, E.T. Wharington, P.T. Val Morgan Cinema Advertising Harcourt, K.I. White, G.D. Victorian Arts Centre Hardie, J.H. Wickham, N.J. Victorian Prisons Industries Commission Harrison, J.M. Wilson, E. Victorian Womens Trust Heini, V. Wingrave, S.E. Village Theatres Henderson, I.G. Wragg, H.I.S. W R Grace Aust Ltd Walter Campbell Memorial Trust Warner Music Australia Wattyl Paints Westpac Staff Social Club William Angliss Charity Fund Willis Corroon Richard Oliver Roger Woodward AO, OBE Woolworths Ltd Word of Mouth Communications Yamaha Music Australia P/L Yodgees's Sports & Camping Young & Rubicam Mattingley

54 How to get invotved

Find out more...

Please send me:

[ I a complimentary copy of Brotherhood Action (quarterly newsletter of Brotherhood activities)

! I a complimentary copy of Brotherhood Ccwnnem (research and advocacy work)

I I publications catalogue

I ! details on library and information services

I I details of particular Brotherhood services:......

Name:_

Address: postcode: r Make a donation

1 wish to contribute towards the work of the Brotherhood:

Name: Phfh) (w)

Address: postcode: 1] 1 enclose my cheque /money order for $......

or debit my D Bankcard Q Visa Q MasterCard D Diners D Amex

Expirv date: Number:!*! nnnnnnnnnnnnnnn

Name: Signature: r Become a voiunteer

t 1 Please send me details about volunteer opportunities at the Brotherhood.

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. ______...... t-- Consider a bequest

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Most convenient to call.

or for a confidential discussion, please contact the Brotherhood's Planned Giving Officer on (03) 9483 1399.

I----- Detach coupon(s) and return to: Public Affairs Unit, Brotherhood of St Laurence, 67 Brunswick St, Fitzroy 3065

55 4 t?ta'ef af A:t'abgrgarfea ^br CArMP'aw A/;', a parP'ctpawf at fAe Prof/ter/tooJS Pre-yc/too/ Rapport Program.

Produced by the Pubhc Affairs department of the Brotherhood of St Laurence Design and layout by Liz McGrath Original cartoon kindly donated by Bruce Petty Photographs: Andrew Chapman Film reproduction kindly donated by Show-Ads Omega Printed by Lithocraft Graphics The cost of printing and photography for this publication was $1.75 per copy

56 Further information Ctient services The Brotherhood provides a wide range of services to people in need. Information about specific assistance should be initially directed to the office listed on the back cover. Donor enquiries Individuals and organisations interested in financially or materially supporting the Brotherhood's work are invited to contact the Fundraising Manager on (03) 9419-7055. Bequests The Brotherhood has been able to broaden its service and add strength to its advocacy thanks to the people who have remembered the organisation's work in their will. For further information about how to make a bequest to the Brotherhood, please contact the Planned Giving Officer on (03) 9483 1399. Ctothing and furniture donations The Brotherhood is always in need of clothing and furniture for recycling and distribution to families in need and for Brotherhood retail outlets. Donations of clothing can be made at Brotherhood shops or clothing bins located throughout the metropolitan area. The location of shops and bins can be obtained by telephoning our Collection Centre on (03) 9303 4141. Furniture donations will be collected within metropolitan Melbourne; please contact the Collection Centre and a convenient time will be arranged. Votunteering The Brotherhood is always in need of volunteers. In the Metropolitan region, the volunteer coordinator can be contacted on (03) 9419-7055. In the Peninsula region, contact the volunteer centre on (03) 9782-1203. Community education The Brotherhood employs an Education Coordinator to address groups on issues relating to poverty in Australia. Enquiries and bookings should be directed to the Social Action and Research division on (03) 9419-7055. The Brotherhood also has a speakers' panel comprising staff from a wide range of disciplines, which can be contacted through the Public Affairs Department on the above number. Emptoyment of EAC participants The Brotherhood's Employment Action Centre has a pool of skilled and ready-for-work people seeking employment opportunities. Further information is available from the Employment Action Centre in Fitzroy on (03) 9419-0888. Chapiain A chaplaincy service is provided by the Brotherhood for the benefit of all clients, volunteers and staff regardless of denomination. A small chapel is located at 67 Brunswick Street, Fitzroy. Further information can be obtained by telephoning (03) 9419-7055. Publications The Annual Report is the main source of information for our supporters. Publications supplementing the Annual Report include Action, a free quarterly newsletter reflecting Brotherhood activities and BrotAcrAoodf Conrment, a subscription newsletter covering the Brotherhood's research and advocacy work. A range of brochures on Brotherhood services and activities, and material suitable for students is also available. Contact the Library and Information Service on (03) 9483 1388. Publication saies The Brotherhood sells a range of books and reports published by the Social Action and Research division. An extensive range of reasonably priced publications is available, which can also be purchased by mail order. The Publications Unit is located at 67 Brunswick Street. Fitzroy. For a catalogue telephone (03) 9483-1317. BROTHERHOOD of St LAURENCE Head Office 67 Brunswick Street, Fitzroy 3065 Tetephone (03) 9419 7055 Facsimiie (03) 9417 2691

Peninsuia office G K Tucker Setttement Frankston-Dandenong Road (PO Box 1024), Carrum Downs 3201 Tetephone (03) 9782 1000 Facsimiie (03) 9782 0493

http://www.vicnet.net.au/-bst)