Administrator's Guide
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Kerio Connect Administrator’s Guide Kerio Technologies 2010 Kerio Technologies s.r.o. All rights reserved. This guide provides detailed description on Kerio Connect, version 7.1. All additional modifications and updates reserved. For current versions of the product and related manuals, check http://www.kerio.com/connect/download/. Information regarding registered trademarks and trademarks are provided in the appendix A. Contents 1 Introduction .................................................................. 10 1.1 New Features and Enhancements ......................................... 10 1.2 Additional documentation ............................................... 10 1.3 Quick Checklist .......................................................... 11 2 Installation .................................................................... 13 2.1 System requirements .................................................... 13 2.2 Conflicting software ..................................................... 14 2.3 Firewall configuration .................................................... 14 2.4 Installation .............................................................. 15 2.5 Configuration Wizard .................................................... 23 2.6 Upgrade and Uninstallation .............................................. 25 3 Kerio Connect components .................................................... 29 3.1 Kerio Connect Monitor ................................................... 29 3.2 Standalone processes of the server ....................................... 32 4 Kerio Connect administration ................................................. 33 4.1 Kerio Connect Administration ............................................ 33 5 Product Registration and Licensing ............................................ 37 5.1 Product registration at the website ....................................... 37 5.2 Registration with the administration interface ............................ 37 5.3 License information and import of the license key ........................ 41 5.4 Licensing policy ......................................................... 43 6 Services ....................................................................... 44 6.1 Service Parameter Settings ............................................... 46 6.2 Troubleshooting ......................................................... 49 7 Domain and its settings ....................................................... 51 7.1 Initial settings ........................................................... 52 7.2 Definition of Domains ................................................... 53 7.2.1 Primary Domain .................................................. 53 7.3 Footer settings .......................................................... 54 7.4 Restoring deleted items .................................................. 55 7.5 Automated items clean-out ............................................... 56 7.6 Domain alias ............................................................ 59 7.7 Authentication of domain users .......................................... 60 7.8 Rename Domain ......................................................... 63 3 7.9 Deleting of domains ..................................................... 64 7.10 A company with multiple sites ........................................... 65 7.11 Setting up the backup mail server ........................................ 68 8 Users ......................................................................... 71 8.1 Administrator account ................................................... 71 8.2 Creating a user account .................................................. 72 8.3 Editing User Account .................................................... 81 8.4 Editing multiple users ................................................... 82 8.5 Removing user accounts ................................................. 83 8.6 Search ................................................................... 84 8.7 Statistics ................................................................ 84 8.8 Administration of mobile devices ......................................... 85 8.9 Import Users ............................................................ 87 8.10 Exporting domain users to CSV files ...................................... 94 8.11 User Account Templates ................................................. 95 9 User groups ................................................................... 98 9.1 Creating a User Group ................................................... 98 9.2 Exporting group members ............................................. 102 10 Mapping users from directory services ....................................... 104 10.1 Active Directory ....................................................... 104 10.1.1 Setting mapping in the administration interface . 105 10.1.2 Kerio Active Directory Extension ................................. 107 10.2 Apple Open Directory .................................................. 111 10.2.1 Setting mapping in the administration interface . 112 10.2.2 Kerio Open Directory Extension .................................. 115 11 Distributed domain .......................................................... 117 11.1 Recommendations ..................................................... 117 11.2 Distributed domain setting ............................................. 118 11.3 Disconnecting server from distributed domain . 119 11.4 User accounts in distributed domains .................................. 120 11.5 Migration of user mailboxes in distributed domains . 120 12 Sending and Receiving Mail .................................................. 123 12.1 Mail Delivery over the Internet ......................................... 123 12.2 SMTP server ........................................................... 128 12.3 Aliases ................................................................ 134 12.4 remote POP3 mailboxes ................................................ 137 12.5 Receiving Email Using ETRN Command ................................. 142 12.6 Internet Connection ................................................... 144 12.7 Scheduling ............................................................ 145 12.8 Advanced Options ..................................................... 148 4 13 Antispam control of the SMTP server ......................................... 159 13.1 Spam Rating tab ....................................................... 160 13.2 Blacklists tab .......................................................... 163 13.3 Custom Rules ......................................................... 166 13.4 SpamAssassin ......................................................... 172 13.5 Email policy records check ............................................. 174 13.6 Spam repellent ........................................................ 177 13.7 Recommended configuration of antispam tests . 178 13.8 Monitoring of spam filter’s functionality and efficiency . 182 14 Antivirus Control of Email And Attachment Filtering . 185 14.1 Integrated Sophos Anti-Virus ........................................... 186 14.2 Choosing an external module for an antivirus program . 186 14.3 Configuration of external antivirus modules ............................ 187 14.4 Server responses to detection of a virus or a damaged/encrypted attachment ............................................................ 188 14.5 Filtering Email Attachments ............................................ 189 14.6 Antivirus control statistics ............................................. 190 15 Email archiving and backup .................................................. 191 15.1 Archiving .............................................................. 191 15.2 Back-up of user mailboxes and basic server configuration . 194 15.3 Data recovery from back-up ............................................ 199 16 Server’s Certificates .......................................................... 207 16.1 Kerio Connect certificate ............................................... 207 16.2 Install certificates on client stations .................................... 210 17 Kerio WebMail customization ................................................ 215 17.1 Skins .................................................................. 215 17.2 Logo .................................................................. 215 17.2.1 Setting the global logo ........................................... 215 17.2.2 Domain logo customization ...................................... 217 17.3 Language .............................................................. 218 17.4 Keeping sessions between Kerio Connect and Kerio WebMail secure . 219 17.4.1 Setting session protection ........................................ 220 18 Limits and quotas ............................................................ 222 18.1 Message size limits .................................................... 222 18.1.1 Setting limit for messages delivered via SMTP . 222 18.1.2 Setting limit for messages sent by a particular user . 222 18.1.3 Setting limit for messages sent from a domain . 223 18.1.4 Size limit for Kerio WebMail ...................................... 223 5 19 Tools ........................................................................ 225 19.1 IP Address Groups ..................................................... 225 19.2 Time Ranges .......................................................... 226 19.3 Setting Remote Administration