Annual Review 2018/19 Who we are Our values Everything we do is underpinned by the following values: Jewish Care is the largest health and social care charity serving the UK Jewish community in London and the South East. Every single week we touch the lives of over EXCELLENCE 10,000 people. INNOVATION Our vision and mission COMPASSION Jewish Care’s vision is of a society where people support and care about one another and are able to participate fully in their community. Our INCLUSIVE mission is to enable Jewish people to do this, by delivering care and support that recognises and promotes Jewish values. INTEGRITY That’s why we provide care in a way that celebrates the religious, cultural, social and historical bonds that unite the Jewish people. Respect for our clients’ Jewish identity – regardless of the level or nature of their religious observance – is at the heart of all that we do. We offer help, advice and Our objectives advocacy through a wide range of residential, day care and outreach services. These include care homes, independent living, community centres, as well as social work, support groups and a helpline.
We provide specialist services for older people, people with mental health needs, individuals with physical and sensory disabilities, Holocaust Promoting Strengthening Enhancing our community Survivors, people who are living with dementia and for those who are wellbeing value caring for others.
Contents 3 A message from our President, Chairman & CEO 4–7 Promoting wellbeing 8–11 Strengthening community 12–15 Enhancing value 16–18 Financial report and accounts 19 How did we do? 20–21 Our year in photos 22–23 Service guide 24 Trustee and organisation list
2 A message from our President, Chairman and CEO It has been another positive year for Jewish Care, albeit in a period of continued challenge and, for Jewish Care, some change. Three long standing Jewish Care Trustees stepped down from their roles after 25 years of collective service. Debra Fox, Michael Blake and Antony Grossman have all helped shape Jewish Care into the organisation it is today, and we are so The state of funding for social care remains a key feature of public discourse, grateful for the contribution they have made. As part of this change, we and, as always, costs continue to rise. Jewish Care has played an active role were also delighted to announce the appointment of four new Trustees. In in discussions with both central and local government, seeking to ensure the world of social care, change is constant and brings opportunity with it funding for care services is addressed as policy develops. Everything we do too. We continue working hard to ensure we provide quality services, whilst continues to be underpinned by Jewish values and ethics and we continue building to meet the future needs of our community. to provide much-needed support to many thousands of people and their families. Overall, the organisation is in an extremely strong position, with all We have progressed well with the development of our Sandringham of our care homes rated as ‘Good’ by CQC. campus, where phase one has included the building of Anita Dorfman House and Wolfson Assisted Living. The building of phase two of All of these developments and the impact we’ve made, which you will Sandringham, which will include the development of The Ronson Family read about in this annual review along with our aspirations for the year Community Centre and Pears Court independent living also continues to ahead, would simply not be possible without the generosity of our loyal progress well in order to meet the growing needs of the local community supporters. They are all here for Jewish Care just as we are here for them, in Hertfordshire and its surrounding areas. February marked a particularly should they ever need us. In addition, we owe an enormous debt of special time in the year for us with tenants moving into our new gratitude to the thousands of wonderful volunteers who continue to independent living scheme, Wohl Court in Hendon. Other significant support our fantastic workforce from 70 different nations – all here to developments included us having to make the difficult decision to close serve one community – our community. Rubens House. Any decision to close a home or resource is a difficult decision to us. However, we are operating in a market of significant change. We continually assess our ability to provide services at the standard expected and in a manner that is financially sustainable and Rubens House was built over 50 years ago to meet the care needs of a Steven Lewis Daniel Carmel-Brown The Lord Levy different generation. Chairman Chief Executive President
3 Promoting Wellbeing
What we achieved: Future aims: