DECISION LINE Vol

A News Publication of the Decision Sciences Institute DECISION LINE Vol. 42, No. 5 October 2011

2012 Officers’ Nominees Selected Inside This Issue

President-Elect FEATURES Soumen Ghosh, Georgia Institute of Technology From the Editor. Decision Line Editor Krishna S. Dhir Maling Ebrahimpour, University of South Florida St. Petersburg provides an overview of 42(5) feature articles. 3 DSI Election Special Feature. Candidates for the At-Large Vice Presidents position of DSI president-elect provide their vision Constantin Blome, European Business School, Wiesbaden, Germany statements for the 2012 election of officers. 4 M. “Mo” Adam Mahmood, University of Texas at El Paso 2010 DSI Instructional Innovation Award Ceyhun Ozgur, Valparaiso University Competition Finalists. “Puzzle-Based Learning: Marc Sachon, University of Navarra, Barcelona, Spain An Introduction to Critical Thinking and Problem Brooke A. Saladin, Wake Forest University Solvilng,” by Zbigniew Michalewicz and Nickolas Subhashish (Sub) Samaddar, Georgia State University Falkner, University of Adelaide; and Raja John Seydel, Arkansas State University Sooriamurthi, Carnegie Mellon University. 6 Minoo Tehrani, Roger Williams University International Issues. “An Overview of Gregory W. Ulferts, University of Detroit Mercy Management Information Systems in China,” by Ying Sai, Loyola Marymount University. 10 Regionally Elected Vice Presidents—Asia-Pacific, European, Mid- E-Commerce. “2D or Not 2D: That Is the Barcode west, Northeast—TBD Question,” by Julie E. Kendall, Rutgers University. 14 The 2010-11 Nominating Committee, chaired by Ram Nara- Research Issues. “Research Opportunities for simhan, Michigan State University, has completed the slate Supporting Humanitarian Operations,” by Aruna Apte, The Naval Postgraduate School. 17 From the Bookshelf. “Convergenomics,” by See BALLOTS, page 55 Katherine M. Chudoba, Utah State University. 22 Alpha Iota Delta. “The International Honor Society in the Decision Sciences and Information Systems,” PRESIDENT’S LETTER by Mehmet Ulema, Manhattan College. 2 5 Congregating in SPECIAL REPORTS Boston Decision Sciences Journal: An Update 27

By Krishna S. Dhir, Berry College 2011 Program Chair's Message 31

2011 Annual Meeting Keynote Presentations 32 oon we will be packing our bags for travel, in anticipation of renewing our friendships and making new ones in Bos- 2011 Annual Meeting Featured Sessions 42 Ston. One of the oldest cities in the United States, Boston is regarded by many as the capital of New England. While the DSJIE Editor Vacancy 54 city was founded by the Puritans from England, today it is a highly diverse community representing every part of the world. Program Chair Ken Boyer of Ohio State University has DEPARTMENTS been hard at work to ensure a superb experience for us all. He is From the Regions 24 developing an excellent program, promoting decision sciences as a catalyst for interdisciplinary exchange and cultural change. Announcements 30 I hope the members of the Institute will respond to this effort

See PRESIDENT’S LETTER, page 55 2011-2012 Decision Sciences Institute Officers President DECISION LINE Krishna S. Dhir, Berry College President Elect DECISION LINE is published five times a year by the Decision Sciences E. Powell Robinson, Jr., University of Houston Institute to provide a medium of communication and a forum for expres- Vice Presidents sion by its members, and to provide for dialogue among academic and Hope M. Baker, Kennesaw State University Thomas Y. Choi, Arizona State University practitioner members in the discipline. For more information about the T. Paul Cronan, University of Arkansas, Fayetteville Institute, please call 404-413-7710. Laura B. Forker, University of Massachusetts, Dartmouth Norma J. Harrison, Macquarie Graduate School of Management News Items: Send your news items and announcements to the editor Karuna Jain, Indian Institute of Technology at the address below. Richard L. 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Rohit Verma, Cornell University Membership Information/Change of Address: Contact the Decision Secretary Sciences Institute, J. Mack Robinson College of Business, Georgia State Gary S. Klein, University of Colorado, Colorado Springs University, Atlanta, GA 30303, 404-413-7710, fax: 404-413-7714, dsi@ Treasurer gsu.edu. Shaw K. Chen, University of Rhode Island Executive Director Website: Decision Line feature articles and more information on the Carol J. Latta, Home Office, Georgia State University Decision Sciences Institute can be found on the DSI website at www. Information Technology Coordinator decisionsciences.org. Subhashish ‘Sub’ Sammadar, Georgia State University Global Development Coordinator Editor: Krishna S. Dhir, Campbell School of Business, 2277 Martha Berry Shaw K. Chen, University of Rhode Island Highway NW, Berry College, Mount Berry, GA 30149-5024, USA, Member Services Coordinator 706-238-7908, fax 706-238-7854, [email protected] Robert L. Andrews, Virginia Commonwealth University Managing Editor: Hal Jacobs, Decision Sciences Institute, J. Mack Placement Services Coordinator Robinson College of Business, Georgia State University, Atlanta, Arijit Sengupta, Wright State University GA 30303, USA, 404-286-0170, fax: 404-413-7714, [email protected] Decision Sciences Journal Editor Asoo Vakharia, University of Florida President: Krishna S. Dhir, Campbell School of Business, 2277 Martha Decision Sciences Journal of Innovative Education Editor Berry Highway NW, Berry College, Mount Berry, GA 30149-5024, USA, Chetan Sankar, Auburn University 706-238-7908, fax 706-238-7854, [email protected] Decision Line Editor Krishna S. Dhir, Berry College Executive Director: Carol J. Latta, Decision Sciences Institute, J. Mack Program Chair Robinson College of Business, Georgia State University, Atlanta, Kenneth K. Boyer, Ohio State University GA 30303, USA, 404-413-7711, fax: 404-413-7714, [email protected] Associate Program Chair Tobias Schoenherr, Michigan State University Proceedings Coordinator DEADLINES: January 2012 issue...... December 10 Kaushik Sengupta, Hofstra University March 2012 issue...... February 10 CIS Manager Scott E. 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d e c i s i o n l i n e • 2 • j u ly 2 0 1 1 FROM THE EDITOR

n KRISHNA S. DHIR, Editor, Berry College

his is my last letter to you, the readers, China.” When computers arrived in China as the editor of Decision Line! Serving three decades behind the United States, the Tthe Institute as the editor of this pub- demand for information spread “like an lication has been a very rewarding experi- unstoppable wild fire.” In 2010 alone, 73 ence! Over the last four years of my tenure, million individuals were added as Inter- Decision Line has been read extensively, net users, bringing the proportion of the has grown steadily, and has been included country’s population using the Internet to in Cabell’s Directory of Journals as a ‘Com- 35 percent. However, 300 million Chinese mendable Journal.’ EBSCOhost has invited are farmers are still working their small Decision Line for inclusion in their data base. plots of land, unable to afford computers. Also, we introduced color, as it transitioned The challenge of education in the field of into the electronic media. Its progress reflects information systems remains enormous. the superior quality of creative and stimu- In the E-Commerce feature column, Ju- lating articles contributed by the authors, lie Kendall of Rutgers University discusses outstanding support provided by an excel- 2D barcodes and compares them with alter- lent team of feature editors comprising the natives. She advises that we should “expect editorial board, and the indispensible dedi- to see more 2D barcodes in the future . . . . cation of Managing Editor Hal Jacobs and But for now don’t bet on any code winning unstinted support from Executive Director out over any other code.” Carol Latta. I am most grateful to each of In the Research Issues feature column, these individuals. Subsequent to a search, Aruna Apte of the Naval Postgraduate the Board of Directors has approved the School discusses “Research Opportunities appointment of Maling Ebrahimpour of the for Supporting Humanitarian Operations.” University of South Florida St. Petersburg as These opportunities exist in prepositioning the next editor. Our members are well con- for humanitarian operations, assessment versant with Maling’s distinguished record of needs, management of information of service to the Institute. Congratulations, and knowledge, and collaboration among Maling, on your appointment! diverse agencies. She points out that “hu- This issue of the Decision Line provides manitarian logistics will benefit more if the Krishna S. Dhir important information about the upcoming focus of the research is on “[solving models] is the Henry Gund Professor of Management at Berry Col- 42nd annual meeting of the Institute in Bos- to ‘near optimality’ and not necessarily to lege in Mount Berry, Georgia. ton. It also carries the vision statements of optimality,” and advises that emphasis be He earned his PhD from the two excellent candidates for the office placed on “robust models, grounded in real the University of Colorado of president-elect: Maling Ebrahimpour data, and solution approaches…be imple- at Boulder, MBA from the and Soumen Ghosh of Georgia Institute of mented by those working in the field . . . .” University of Hawaii, MS in Technology. These statements will help our In “From the Bookshelf” we have a Chemical Engineering from Michigan State University, and a BTech from members decide on their votes, scheduled review by Katherine Chudoba of Utah the Indian Institute of Technology, Bombay. He to be cast during January elections. State University of Convergenomics, a book has published in numerous journals, including A number of exciting articles are by Sang Lee and David Olsen, both of the Applied Mathematical Modeling, Corporate included in this issue, including the 2010 University of Nebraska and long-time Communications: An International Journal, Instructional Innovation Award Competi- members of our Institute. This book is about Decision Sciences, IEEE Transactions on En- tion finalist on “Puzzle-Based Learning,” megatrends shaping modern organizations. gineering Management, International Journal by Zbigniew Michaelewicz and Nickolas It discusses the ‘convergenomics’ of knowl- of the Sociology of Language, and Journal of Information and Optimization Sciences. He has Falkner, both of University of Adelaide, and edge, technology, industry, open-source received various DSI awards, including Dennis E. Raja Sooriamurthi of Carnegie-Mellon Uni- networking and bio-artifical integration, Grawoig Distinguished Service Award in 2008, versity. This article describes a pedagogical and their impact on how organizations WDSI’s Jimmy D. Barnes Distinguished Service experiment designed “to foster general function in the society today. Award in 2009, Best Theoretical/Empirical Re- domain independent reasoning and critical I thank you for your readership and for search Paper Award at the 1993 Annual Meeting thinking skills that can lay a foundation for a delightful experience of serving you as the in Washington, DC, and Best Application Paper problem-solving in future course work.” editor of this fine publication. Please welcome Award at the 1999 International Meeting in Ath- ens, Greece. The Penn State Harrisburg awarded In the International Issues feature Maling Ebrahimpour as the new editor of him its 2001 James A. Jordan Jr. Award, and 2000 column, Ying Sai of Loyola Marymount Decision Line. Over to you, Maling! n Provost’s Award, both for teaching excellence. University provides us with “An Overview [email protected] of Management Information Systems in

d e c i s i o n l i n e • 3 • o c t o b e r 2 0 1 1 DSI ELECTION SPECIAL FEATURE

The two candidates for the position of DSI president-elect—Maling Ebrahimpour of the University of South Florida and Soumen Ghosh of the Georgia Institute of Technology —provide their vision statements for the 2012 election of officers.

Maling be a successful academician. I would like attract fellow researchers. Ebrahimpour DSI to continue to be a beacon of hope DSI is an excellent organization to for doctoral students. I would like DSI to join to start your professional life. How- I joined the De- be a place where we can disseminate our ever, we need to involve our young mem- cision Sciences latest scholarly work and have scholarly bers, who are at the start of their careers, Institute nearly discussions about different ideas and across geography in a more meaningful three decades ago. research topics. I want DSI to grow as ways, in all affairs of DSI. We do a great The Institute was a haven to which we come frequently job with running such programs as the then known as the and eagerly, for renewal and intellectual New Faculty Development Consortium, American Institute of Decisions Sciences. nourishment, sustained by the fellowship but we do not develop follow-up activi- At the start of my professional career of old friends and new. ties. Why not have one or more positions in academics, little did I imagine that My vision for DSI is for it to be an on DSI’s Board designated for young this organization was to become the organization of choice for scholars in the professionals? I believe having young primary focus of my professional activi- field of decision sciences from around the professionals involved who are in their ties and the Institute was to become my world who want to share their research early stage of their careers will be very professional home! I joined several other work and want to learn from others. I en- beneficial to DSI. First, the Board will organizations. However, after merely vision DSI as an organization that attracts know the real needs of this group of a couple of years, it was evident to me young as well as seasoned researchers. constituencies rather than guessing them. that I would devote my professional life This is an ambitious goal that re- Thus, we will be able to provide services to DSI. DSI helped me to grow profes- quires a flow of new ideas and a rethink- and products that are specifically desired sionally, find great many friends and ing of who we are and how we can serve and will attract these individuals to DSI. colleagues, and channeled my research our current constituencies while attract- Second, by serving as Board members, throughout its evolutionary process. DSI ing new ones. The world has changed these individuals will get to know the in- is a friendly organization where profes- and so must we. Our past successes will ner working of DSI early and be ready to sional colleagues help you to crystalize not guarantee our future growth. take over additional duties. Furthermore, and nurture an idea, and provide you We need to identify what is required these young professionals are much more with creative advice and energy to make to make DSI sustain and grow. In many technology savvy than most of us were your work better. DSI has continued to cases, we do not need to reinvent the at the early stages of our professional help my professional growth. At DSI, wheel. We can use successful and best life. We need to be at the cutting edge, I have become acquainted with other practices from other organizations and and I believe having them involved will professionals like me and have continued implement them in ours. I would like change the nature of DSI for better and to learn from gurus in our disciplines. to capitalize on the very qualities of DSI will not only sustain the organization, DSI has afforded me a full range of that make it attractive to our members: but also make it thrive. opportunities for service, from reviewing the cordial nature of DSI members; If you look at the planet Earth from papers annually for various conferences involvement of young professionals in a distance, you will see no lines identi- to organizing the historic 2009 Annual the Institute; emphasis in the Institute fying boundaries of countries. DSI and Meeting as the program chair for the on global issues; and the Institute as an its members should look at the world Institute’s 40th anniversary in New Or- organization that values not only spe- the same way. While we speak different leans. I have had hands-on experience of cialization, but also multidisciplinary languages, we get together for a com- almost every function and activities of inquiry. Please allow me to elaborate on mon purpose. In our specific case, it is DSI. My involvement with the Institute’s what I mean. our research, interest in networking, and functioning has not been limited to the DSI was, has always been, and a few other tangibles and intangibles parent Institute level, but has extended remains today the most welcoming or- that bring us together. We need to look to regional subdivisions as well. I have ganization I know. Its members are most at DSI (ourselves) differently. Do we served the Northeast Region at various cordial and supportive of one another. It want to be a U.S.-centric organization levels, including as president of NEDSI. is a place where one can freely share her with international activities or a global Why is this important for you to or his latest ideas and receive construc- organization? I believe the very nature know? I think you should know that my tive advice on how to make a project of this organization lends itself to be a focus is on DSI and there is no other orga- better and ready for publication. We nization to which I devote my time. DSI need to nurture this single unique trait and its members helped me to grow to and make it a market-winning point to EBRAHIMPOUR VISION STATEMENT, see page 56 d e c i s i o n l i n e • 4 • o c t o b e r 2 0 1 1 DSI ELECTION SPECIAL FEATURE

Soumen and session chair, to being a member as goals unless we embrace a collaborative Ghosh well as chair of several standing commit- mindset and work together diligently to- tees (Programs and Meetings Committee, wards a common agenda for the pursuit The Decision Sci- Member Services Committee, Publica- for excellence. I see the following priori- ences Institute tions Committee, Doctoral Student ties and imperatives as being important (DSI) has been Affairs Committee), and coordinator to achieve the vision and goals I have a long-standing of several DSI services (Professional stated above. and prominent Development Program, Doctoral Stu- Reputation and Growth Priority. establishment for dent Consortium, Doctoral Dissertation We have to drive continued growth and academics and professionals in the deci- Competition). Perhaps most importantly, the reputation of DSI by engaging top- sion sciences area. Over the years, the I’ve had the opportunity to serve on the tier schools and eminent scholars in our Institute has built a prestigious reputa- DSI Board of Directors for three terms, Institute affairs. This can provide us with tion for the quality of its products and twice as at-large vice president, and most a key competitive advantage. But we services, such as its annual and regional recently as secretary. Consequently, I cannot engage them unless we are able conferences, faculty and students’ devel- have been the beneficiary of considerable to attract them through the “delivered opment activities, placement services, cumulative knowledge and understand- value” of our products and services. In and of course, its erudite journals of ing of the workings of the Institute, as addition, managing external perceptions, high academic repute. A long line of able well as its policies and procedures. It is reputational rankings, and the quality of presidents of the Institute have endeav- an absolute honor and privilege to be our journals and publications warrant ored hard to provide a continued ascent nominated as a candidate for the posi- dedicated efforts from our membership, towards excellence and success. How- tion of DSI president-elect. Given my the editorial team, along with the edito- ever, the Institute also has to operate in a considerable history of involvement and rial office of the publisher. Maintaining very challenging environment where the knowledge about the Institute, I feel quite and further building upon the stellar competition keeps getting stronger (e.g., well-qualified, confident, and ready to reputations of our journals would need INFORMS, POMS, ICIS/AIS, AOM, just lead the Institute on its continuing pur- to be a key priority for us. This is a to name a few), and hence the pressure suit of excellence. particularly critical imperative because to continuously improve is unrelenting. several of our closest competitors have We have to recognize that our members Priorities already built their reputations based on their flagship journals, for example, have other choices, and if we are not To keep improving in the face of chal- INFORMS, POMS, AOM, etc. We need to able to keep improving our products and lenging competition and strategic threats redouble our efforts in this regard, which services, we have the clear and distinct from competing organizations, we will also serve to fuel further growth in danger of losing our membership to need to consider ways in which we can the Institute membership. competitor organizations. Thus, we have strengthen the strategic position of the Delivered Value Priority. The Insti- to keep our strategic vision and priorities Institute. In addition to leveraging our tute provides value through its product aligned to not only meet our competitive existing strengths, it also entails focusing and service offerings delivered to its challenges, but at the same time to also on our multidisciplinary strength, and members. Along with maintaining and drive continued growth, enhance global even discovering new ways to exploit further enhancing the reputational qual- reputation, and keep improving the this strength in order to solidify our ity of our products, that is, our journals “delivered value” of our products and competitive advantage. This requires us and publications, we also need to keep services. Therefore, my overall vision for to make careful strategic moves that can building better value in our service of- the Decision Sciences Institute is to be the be effective in creating a more positive ferings via our conferences, placement pre-eminent Institute of global repute for and high-quality image for the Institute, services, service to the regions, profes- scholars and professionals in the multi- enhancing our responsiveness to chang- sional development service via our disciplinary area of decision sciences. ing demands/requirements from our Doctoral Student Consortium, Doctoral members and their universities, having Dissertation Competition, New Faculty Qualification a diversified portfolio of offerings to cre- Consortium, professional development I have now been a member of the Deci- ate better “delivered value,” attracting workshops, instructional innovation sion Science Institute for 25 years, right the top scholars around the world in the activities, etc. We have a lot going for us, from my days as a doctoral student dur- broad area of decision sciences to be our and already provide high quality value ing the mid-eighties! During this time, most ardent ambassadors, and being pro- to our members, but we need to strive I’ve missed attending DSI annual confer- active in exploiting new opportunities of ences only twice! I’ve also held several interest to the Institute. However, we are offices in the Institute, from being track not going to be able to accomplish these GHOSH VISION STATEMENT, see page 56

d e c i s i o n l i n e • 5 • o c t o b e r 2 0 1 1 2010 DSI INSTRUCTIONAL INNOVATION AWARD COMPETITION FINALIST

Today’s marketplace needs skilled graduates capable of solving real problems of innovation in a changing environment. Puzzle-Based Learning (PBL) is a new and emerging model of teaching critical thinking and problem-solving. We have run courses and workshops on PBL in the United States, Australia, and the Middle-East (Qatar and Abu Dhabi) in a range of formats. Preliminary assessment indicates that the PBL approach is assisting students by providing a framework to explore critical thinking, as well as being fun and engaging. In addition to our home institutions, several universities world-wide have introduced courses on PBL based on our curriculum or have introduced PBL themes in existing courses. Compa- nies and organizations are also finding PBL as an effective way of exposing their executives Zbigniew (managers and engineers) to an innovative approach towards honing their problem-solving Michalewicz is a professor at the Univer- skills. In this paper we discuss our experience of the past three years and outline PBL's sity of Adelaide, Australia, effectiveness with our preliminary evaluations. and serves as chairman of the Board for SolveIT Software. He has published over 200 articles and 15 books including How to Solve It: Modern Heuristics, Adaptive Puzzle-Based Learning: Business Intelligence; as well as Puzzle-Based Learning: An Introduction to Critical Think- An Introduction to Critical Thinking ing, Mathematics, and Problem Solving; and Winning Credibility: A Guide for Building a and Problem Solving Business from Rags to Riches. Currently he is involved in designing and teaching puzzle-based by Zbigniew Michalewicz and Nickolas Falkner, University of learning courses at the University of Adelaide. Adelaide; and Raja Sooriamurthi, Carnegie Mellon University [email protected]

Nickolas Falkner hile students are trained to As a step towards addressing this situa- is a lecturer at the University recognize familiar problems tion, we have created and experimented of Adelaide, Australia. His with known solutions, they with a new approach, Puzzle-Based Learn- research interests include W knowledge representation, may not be sufficiently prepared to ad- ing, that is aimed at getting students network taxonomy, data mod- dress novel real-world problems. What to think about how to frame and solve els, wireless sensor networks, is missing in many of the curricula that unstructured problems. The pedagogical computer science education, we have examined is coursework focused goal is to increase students’ analytical data stream management and semantic annota- on the development of general problem- awareness and general problem-solving tion for data management. He lectures in a range of courses, including Puzzle Based Learning, ad- solving skills. Further, courses that intro- skills by employing puzzles, which are vanced C/C++ programming, computer network- duce elements of problem-solving skills educational, engaging, and thought ing and distributed systems, and has presented often do so at the third or fourth level of provoking. a number of public seminars for business and the programs after students have already academia in puzzle-based learning. faced the majority of their in-academy in- [email protected] What is Puzzle-Based Learning? tellectual challenges. While some courses Raja Sooriamurthi with a design content emphasis may Consider the following puzzles: is an associate teaching pro- meet this requirement, many students fessor with Carnegie Mel- do not learn how to think about solving • Given two eggs, for a 100-story build- lon's Information Systems problems in general. Throughout their ing, what would be an optimal way Program and also has a fac- education they are often constrained to to determine the highest floor above ulty appointment at Carnegie which an egg would break if dropped? Mellon's Heinz College. His concentrate on textbook questions at the research interests are in arti- end of each chapter, solved using mate- • Suppose you buy a shirt at a discount. ficial intelligence, case-based reasoning, system de- rial discussed earlier in the chapter. This Which is more beneficial to us: apply velopment, decision support, and CS/IS pedagogy. constrained form of “problem solving” is the discount first and then apply sales His pedagogical efforts have been recognized with not sufficient preparation for addressing tax to the discounted amount or apply several awards for distinguished teaching. He has the sale tax first and then discount the taught courses and made a number of presentations real-world problems—on entering the on puzzle-based learning to audiences ranging real world, students find that problems taxed amount? What do stores do? from middle-school to industry practitioners. do not come with instructions or guide- • If you have a biased coin (say, it comes [email protected] books. up heads 70 percent of the time and d e c i s i o n l i n e • 6 • o c t o b e r 2 0 1 1 tails 30 percent), is there a way to work of resolution. A puzzle should be In this continuum, each layer of skills out a fair 50/50 toss? interesting because its result is not builds upon the layers below it (Blumen- • A farmer sells 100kg of mushrooms for immediately intuitive. Eventually a feld et al., 1991; Bransford et al., 1986). $1 per kg. The mushrooms contain 99 Eureka! moment is reached (Martin The focus of puzzle-based learning is percent moisture. A buyer makes an Gardner’s Aha!), when the correct on domain independent, transferable offer to buy these mushrooms a week path to solving the puzzle is recog- skills. In addition, we aim to foster intro- later for the same price. However, a nized. spection and reflection on the personal week later the mushrooms would have 5. Entertainment factor: Educational problem-solving process. What was I dried out to 98 percent of moisture puzzles should be entertaining and thinking? What is the solution? Why did content. How much will the farmer engaging. Entertainment is often a I not see it? lose if he accepts the offer? side-effect of simplicity, frustration, the Eureka factor, and an interesting Course Structure: Content and What is common to all of the above? setting. Style Apart from being fun to ponder, solutions to these puzzles exemplify several Many real-world problems can be per- There are a few different versions of problem-solving heuristics. What general ceived as large-scale puzzles. As William the puzzle-based learning course be- problem-solving strategies can we learn Poundstone discusses in his exposition ing taught currently. The course can be from the way we solve these puzzles? of the famous Microsoft / Silicon Valley offered as a full-semester (three units) As entertaining and engaging puzzles interview puzzles (Poundstone, 2000), elective course (typically three contact inherently are, they are just a means companies perceive a strong connection hours per week, split into lectures and to our pedagogical end of fostering between the ability to solve puzzles and tutorials), a full-semester (three units) general domain-independent reasoning the ability to solve industry/business freshman seminar (three contact hours and critical thinking skills that can lay a problems. per week), one unit freshman seminar, foundation for problem solving in future and one unit core module as part of some course work. Puzzle-based Learning vs. Problem- other course. based Learning vs. Project-based One of the important points about Pedagogical Innovations Learning puzzle-based learning courses is that the course is not about presenting and The puzzle-based learning approach The ultimate goal of puzzle-based learn- discussing a variety of puzzles but rather aims to encourage students to think about ing is to lay a foundation for students to about presenting, discussing, and under- how to frame and solve problems that be effective problem solvers in the real standing problem-solving principles and are not encountered at the end of some world. At the highest level, problem some mathematical principles in the con- textbook chapter. Our goal is to moti- solving in the real world calls into play text of puzzles that serve as entertaining vate students, and also to increase their three categories of skills: dealing with illustrations of the presented concepts. mathematical awareness and problem- the vagaries of uncertain and changing Also, the process of understanding solving skills by discussing a variety of conditions; harnessing domain specific problem-solving principles leads stu- puzzles and their solution strategies. In knowledge and methods; and critical dents through a variety of topics, expos- this course we concentrate on educational thinking and applying general problem- ing them to many important concepts at puzzles that support problem-solving solving strategies. These three skill cat- early stages of their college education. skills and creative thinking. These edu- egories are captured in the three forms of Despite a variety of possible offerings cational puzzles satisfy most of the fol- learning depicted in Figure 1. of puzzle-based learning, the structure of lowing criteria:

1. Independence: The puzzles are not Figure 1. A continuum of learning and skills needed for problem solving in the real world. specifically tied to a single problem- solving domain. 2. Generality: Educational puzzles should explain some universal mathematical problem-solving principles. 3. Simplicity: Educational puzzles should be easy to state and easy to remember. 4. Eureka factor: Educational puzzles should initially frustrate the problem solver, but with the promise d e c i s i o n l i n e • 7 • o c t o b e r 2 0 1 1 the course is very much the same. The top- tures, and then builds on the topic area. During our discussion of scientific ics listed below correspond to a 12-week The lecture concludes with the next as- induction and mathematical induction, semester regardless whether each topic is signment. PBL Main has a second lecture given the smaller size of the class, we allocated one hour or three hours. that develops the themes of the week’s played Robert Abbott’s inductive game topic. Lecture materials are developed of Eleusis that models the process of 1. Introduction: What it is all about? in parallel, with the single PBL-E lecture scientific method. To introduce students 2. The problem: What are you after? derived from a revision and abridgement to some of the problem-solving thoughts 3. Intuition: How good is it? of the two PBL Main lectures for that of leaders in the field we watched a 4. Modeling: Let’s think about the topic to maintain currency between the few videos. These included Polya's problem two courses. “Let us teach guessing” wherein Polya 5. Some mathematical principles: Do Tutorials are offered for PBL Main beautifully illustrates several problem- you see it? and allow students to take part in col- solving heuristics (Polya, 1945) (that are 6. Constraints: How old are my chil- laborative problem-solving exercises, embraced by puzzle-based learning) in dren? with a tutor to provide assistance and the process of deriving a solution to the 7. Optimization: What is the best ar- guidance. Tutorial groups are up to 25 five-plane problem; an interview with rangement? students, with sub-group formation of Nobel-prize-winning economist Herb 8. Probability: Coins, dice, boxes, and five to eight students for problem solv- Simon on being a researcher, with advice bears ing. During these sessions, we introduce to undergraduates; Nobel-prize-winning 9. Statistically speaking: What does it fundamental mathematical concepts that physicist Richard Feynman on problem mean? are useful in the later course, including solving and induction. We also visited 10. Let’s simulate: Can we generate the counting and the bases of probability, a local Super Computing Center open answer? including factorials, combinations, and house to get a glimpse of problem solving 11. Pattern Recognition: What is permutations. in the real world. To emphasize the link next? between the thought processes involved 12. Strategy: Shall we play? The Carnegie Mellon University Experi- in solving puzzles and addressing open ence. Puzzle-based learning was offered real-world problems, we examined a Each topic is illustrated by a variety of as a three-credit freshman seminar in few case studies including the recently puzzles presented in an interactive man- Spring 2009 and 2010. Given the seminar cracked Netflix Prize www.netflixprize.( ner. The course introduces a few simple nature of the spring course, enrollment com) and the classic work of Mosteller in problem-solving rules that we refer to was capped at 15 but it was encouraging resolving the authorship of some of the in every class. Every week students are to see that the wait list was longer than disputed Federalist papers. presented with homework assignments: the class enrollment. The class had an one or more puzzles on the topic covered interdisciplinary mix of students major- Evaluation in the class. The following week, at the ing in Information Systems, Computer beginning of a class, the solutions are Science, Psychology, Statistics, Cognitive Early student response shows that students presented and discussed. Science, Economics, and Physics. The enjoy the course material and that it does class met twice a week for 80 minutes. develop their thinking skills. The first im- The University of Adelaide Experience. Given the smaller size of the class we plementation of PBL as a three-unit course The initial implementation of puzzle- were able to experiment with several has shown a consistent development of based learning was a one-unit course alternative themes. For example, after student puzzle-solving skills, culminating set up as a component of a three-unit the introductory classes, each session in excellent examination performance that first-year course. A three-unit first-year started with a puzzle-of-the-day. One outstripped our initial expectations. Fig- course for students planning to major in student would present a puzzle of their ures 2a and 2b show the overall improve- computer science was launched simul- choice. The class as a whole would try to ment of the students during the semester taneously in 2009 and made available solve the puzzle with hints and guidance as we provided personalized feedback as to all non-engineering students in the provided by the puzzle poser. Student well as overall assignment solutions. University. We refer to the one-unit of- chosen puzzles ranged across the gamut Following are some sample quotes fering as PBL-E (PBL for engineers) and of logic puzzles to diagrammatic reason- from our students in their end-of-term the three-unit offering as PBL Main. The ing to physical puzzles. Students had evaluations (reproduced verbatim): courses cover the same material, at dif- to submit a one-page write-up of their “I think the topic is very interesting. I ferent levels of depth. puzzle, solution, and most importantly, enjoy coming to class because it is very Lectures in PBL follow a set pattern. their reflection on the puzzle: what did hands-on and allows me to use critical The first lecture of the week presents the they find interesting in the puzzle, varia- thinking.” “This course seems to be solution to the previous homework, iden- tions, how does the solution tie into the expanding my mind by giving me new tifies the key points for this week’s lec- general class discussions, etc. ways to interpret and solve problems d e c i s i o n l i n e • 8 • o c t o b e r 2 0 1 1 Figure 2a. Student results for assignments Figure 2b. Averaged student results for assignments over the semester. over the semester.

that I would be completely lost on.” “I and delivered in the summer of 2010. A. (1991). Motivating project-based learn- like that the course opens my eyes to in- We have offered several workshops on ing: Sustaining the doing, supporting the dependent critical thinking and learning PBL at conferences to other faculty to learning. Educational Psychologist, 26(3 & new ways to approach problems.” “The introduce them to our approach. We 4), 369-398. way you are taught a new way about at- have also delivered training workshops tempting problems, helps in all courses, to government and industry employees. Bransford, J. D., Sherwood, R. S., Vye, not just this one.” Apart from a full puzzle-based- N. J., & Rieser, J. (1986). Teaching think- learning-themed course, portions of ing and problem solving: Research Effectiveness and Transferability these ideas have also been blended into foundations. American Psychologist, 41, courses on intelligent systems, decision 1078-1089. Puzzle-based learning originated with the support, system development, and high- goal of enhancing the general problem- school outreach efforts to highlight vari- Falkner, N., Sooriamurthi, R., & Michale- solving and critical-thinking skills of ous problem-solving strategies. wicz, Z. (2010). Puzzle-based learning for freshmen college students. This student engineering and computer science. IEEE demographic group continues to be our Conclusions Computer, 43(4), April, 20–28. primary focus, and we have personally offered such semester-long courses in the Puzzle-based learning is a pedagogical Falkner, N. J. G., Sooriamurthi, R., & Mi- United States, Australia, and Qatar. Our experiment in progress. The goal is to chalewicz, Z. (2009). Puzzle-based learn- curriculum is supported by a 328-page foster general domain independent rea- ing: The first experiences. Proceedings of textbook (Michalewicz, 2008) that details soning and critical thinking skills that can the Twentieth Annual Conference of the our approach. Sample syllabi, slides, as- lay a foundation for problem-solving in Australasian Association for Engineer- signments, exams, simulation software future course work (as depicted in Figure ing Education (AaeE 2009), Adelaide, are all available off of our website (www. 1). As fun as puzzles inherently are, they Australia, December 6-9. puzzlebasedlearning.edu.au) dedicated to are just a means to this pedagogical end. puzzle-based learning. This educational Our preliminary experience in different Michalewicz, Z., & Michalewicz, M. material has been (or is in the process of instantiations of the course and educa- (2008). Puzzle-based learning: Introduc- being) translated to French, Polish, Japa- tional contexts has been encouraging and tion to critical thinking, mathematics, and nese, and Hebrew to be offered to local well received as we continue to explore problem solving. Melbourne: Hybrid communities. Currently, approximately 20 this approach. We are in the process of Publishers. universities worldwide are in the process collecting relevant data to demonstrate of offering PBL-themed courses. the benefit of our approach. Early results Polya, G. (1945). How to solve it: A new In addition, since our original concep- (Falkner, 2009) indicate that students aspect of mathematical method. Princeton: tion, PBL has transferred both down- perceive an improvement in their think- Princeton University Press. wards, upwards, and outwards from ing and general problem-solving skills. the college freshman curriculum. Two Poundstone, W. (2000). How would you high schools are currently experiment- References move Mount Fuji?: Microsoft’s cult of the ing with PBL courses for their students. puzzle—How the world’s smartest compa- A graduate version of PBL targeting In- Blumenfeld, P. C., Soloway, E., Marx, R. nies select the most creative thinkers. Little formation Systems majors was designed W., Krajcik, J. S., Guzdial, M., & Palincsar, Brown and Company. n d e c i s i o n l i n e • 9 • o c t o b e r 2 0 1 1 INTERNATIONAL ISSUES

■ JOHN DAVIES, Feature Editor, Victoria University in Wellington, New Zealand

An Overview of Management Information Systems in China by Ying Sai, Loyola Marymount University

s an area of research, Manage- ment. This was the landmark moment ment Information Systems of MIS in China. A(MIS) has been established in Demand for information spread the United States since the early 1960s, like an unstoppable wild fire in China. with the fascination about business de- According to a government study pub- cision-making fueled by the introduc- lished in April 2004, there were 600,000 tion of mainframe computers (Power, websites in China and 17,000 databases 2003; Cash et al, 1977). As technology were accessible through the Internet, advanced, not only the cost of collect- doubling the number recorded the pre- ing, processing, and storing informa- vious year. In addition, the horrifying tion has been significantly reduced, epidemic of SARS in 2003 frightened a but at the same time, large amounts population ready to try anything new. of data can be accessed through high- The chaos generated from the lack speed Internet by millions of people of credible, trustworthy information simultaneously. The dot.com boom forced the government to reevaluate generated huge demand for MIS ma- its telecommunication and information jor in all levels from undergraduate to distribution policies. In May 2004, Busi- MBA to doctoral (Huang et al, 2003). ness Management Information Systems, Along with high-speed networks, the for the first time, was officially recog- development of the mobile device has nized as one of the critical components led to a much more mobile view of MIS of national information resources along in 1990s. The latest evolution in social with Government Information Systems networking and cloud computing has and Public Information Systems (Yan, pushed MIS into a new level. 2005). In China, however, Management Information Systems is a relatively new MIS in Higher Education area. In the early 1990s, when PCs were Ying Sai replacing typewriters as standalone The establishment of MIS in China in is an assistant professor at higher education can be summarized Loyola Marymount Univer- business machines throughout govern- sity. She has a M.S. from ment agencies, computers started to in three phases (Cai et al, 2001): Carnegie-Mellon University enter businesses, universities, and indi- and a Ph.D. from the Uni- viduals’ homes. Since 1995, the govern- 1. From 1990 to 1997, Management versity of Texas at Austin. Information Systems was offered Her teaching interests are ment has invested heavily in building Management Information Systems, Electronic telecommunication infrastructure, TV to managers as part of on-the-job Commerce, Telecommunication, and Business networks, computer networks, and cell training programs. The content of Statistics. Her research interest is in the areas phone coverage networks (Xin, 2005). the course was more focused on of Information Technology Security, Electronic basic concepts of MIS and introduc- Commerce and Online Auction, and has published Only then, has Management Informa- extensively in academic journals such as Deci- tion Systems as an area on its own begun tion to MIS applications in industry. sion Support Systems, Financial Fraud Law to take hold in China. A few universities, 2. From 1998 to 2000, Management Report, special issue on Pattern Formation of such as Beijing University, Wuhan Uni- Information Systems was offered International Journal of Development Biology to undergraduate students who and Contemporary Management Research. versity, and Remin University, renamed majored in Management and Op- [email protected] their Departments of Library Science to Departments of Information Manage- erational Management. The content d e c i s i o n l i n e • 10 • o c t o b e r 2 0 1 1 of the course basic concepts of MIS in Industry with the business partners overseas, Management Information Systems, the government invited exports from Before the 1980s, all businesses in China business applications and opera- all over the world and from all business were state owned. There were no legiti- tional processing systems. disciplines to make recommendations. mate private enterprises in the country. 3. From 2001 to today, Management As a result, accounting roles, opera- Not only did the government own the Information Systems has been of- tional management, and management large steel mills, chemical plants, oil fered to undergraduate students information systems were among the refineries, universities, hospitals and who majored in Management Infor- earlier intellectual imports. radio stations, but also the ice cream mation Systems in addition to being The development of MIS in indus- shop or the vegetable stand down the offered as a core class to students in try can be divided into five stages (Pan, street. Just the idea of a market-driven other business majors. 2008): free economy was considered outland- ish or even derogatory. All business data Among some popular textbooks, trans- 1. The time period before 1990, when was collected and recorded manually— lated versions of Information Systems DOS was the basic operating system if they were collected at all. It was a Essentials by Steven Haag and Maeve and most common applications was common practice that accounting offices Cummings, and Management Information simple accounting systems, such as kept two separate books: one was real Systems by Kenneth C. Laudon and Jane payroll systems. P. Laudon are the popular textbooks by and the other was fake. American authors (Guangxi University Highly centralized government 2. The 1990s, when local area net- of Technology, 2011). The new copies of control created layers upon layers of works were established and sev- these textbooks are available to students bureaucracy, corruption, and terrible eral simple applications, such as through Amazon.cn (a branch of Ama- inefficiency. Only by the late 1980s, account payable/receivable, pay- zon.com in China) for about $6-$7 each. when the “opening-up” policy was roll, cost management, purchas- Based on a brief survey of courses introduced, did business management ing, and reporting were available. offered in business schools in China, all ideas and practices along with foreign Corporations started to use MIS programs offer some MIS courses. The investments start to pour into the knowledge with local area network following table provides a sample of country. Having to upgrade its busi- to manage their business. them. ness management practices to match 3. The mid-1990s, when data was collected through accounting and Table 1. Sample MIS college course offerings in China. business processes. Since then, database queries and accounting analysis have become part of Man- University Name MIS Courses Currently Offered agement Information Systems.

Remin University (2009) Management Information Technology 4. By the late 1990s, isolated corporate Computer in Management Information Systems systems no longer met the need of Overview of e-commerce networked global business. Com- prehensive Enterprise Resources Beijing Economic Management Information Technology Planning systems (ERP) have been Institute (2010) Computer in Management Information Systems implemented to integrate internal Overview of e-commerce and external management informa- Jiang Xi University (2011) Computer in Management Information Systems tion across an entire organization, Fundamentals of Computer Applications embracing finance/accounting, Principle of Computer Systems manufacturing, sales and service, Object-Oriented Computer Programming CRM, and automated business pro- Overview of Operation Management cesses with an integrated software Principle of Database application. Management Information Systems 5. Since 2005, global competition was Shenzhen University (2011) Management Information Technology no longer limited to one firm versus

d e c i s i o n l i n e • 11 • o c t o b e r 2 0 1 1 Figure 1. Number of Internet users and respective percentage of the population. Google takes 17.7 percent of the share, followed by Alibaba 8.7 percent, Ya- hoo 7.9 percent, and Sohu 7.9 percent. Most Interest users get online via home connections, with workplace and Internet cafés as second and third most common locations (see Figure 2) (Zhu, 2010). Cell phones have surpassed computer e- mail, instant messaging, and landline telephones as the most preferable way of communicating at work or with friends. Figure 2. Locations where Chinese users log on to the internet. Comparing the rates of $0.16 per call minute to the rate of $0.02 per Home Workplace Internet Cafe School Public Place Other message, texting is very attractive to the Chinese 76% 33.4% 32.3% 12.6% .9% .2% population. Almost all cell phone owners, old or young, regularly send text messages to each another, but one vertical supply common issue to face enterprise ap- other. It is estimated that a cell phone chain against another. The ability plication systems. Among the most user in China sends, on average, 80 to efficiently allocate all possible pressing information security issues, text messages per month. Texting is resources throughout the entire disaster recovery, business continuity, believed to be the fifth mass media vertical integrated supply chain and protection of critical business as- after newspapers, radio broadcast- became the wining ticket. Supply sets are on the top of the chart (China ing, television, and Internet. Taking Chain Management and e-com- Telecom presentation, 2009). advantage of the fact that texting to a merce management applications group of people is well accepted in the have been adopted. This is the fifth MIS in Society society, many writers distribute and stage of MIS in industry in China. publish their short novels or poems Increasingly connected through the In- through text messages (Li, 2009). With the advances of MIS in indus- ternet and cell phone networks, people It is forecasted that close to 50 try, more businesses are offering e- in China are enjoying the convenience percent of the population will own a commerce services. By June 2010, the and freedom of telecommunications cell phone by the end of 2013 (CNNIC, number of people who have shopped that earlier generations never could 2010). Such high cell phone ownership online increased to 142 million. Utility have imagined. By the end of 2010, the has opened new ways for businesses to companies, such as telecommunica- number of Internet users reached 457 market their product. In recent years, tions, electric, water and gas companies, million, increasing 73.3 million com- assisted by location information sys- are among the first group of businesses pared to a year ago. Now Internet users tems (GIS), marketers are aggressively to provide online payment capabilities. are about 35 percent of the country’s taking advantage of the high cell phone As businesses become ever more population. (See Figure 1.) It is projected ownership to promote their product dependent on the stability and reli- that this number will increase to 52.7 (Zhang, 2010). Along with the boom of ability of their information systems, percent by the end of 2013 (Xin, 2005). social networking and data mining, it is information security has been identi- Baidu is the leading search engine, likely that, in the future, targeted mark- fied as the most important and most with a 54.7 percent share of searches. ing and mass customizing production d e c i s i o n l i n e • 12 • o c t o b e r 2 0 1 1 systems incorporated with faster turn individuals that are better educated Li, Yushi (Boni). (2009). How the cell around time will bring MIS in China and better trained in the field of Man- phone became the most important into its new territory. agement Information Systems. interactive communication medium in today’s China. Technology in Society, Future of MIS in China References 31, 53-55.

There is a vast potential for MIS devel- Beijing Economic Research Institute. Liang, Yun, & Liu, BeiGang. (2009). opment in China. Switching from the (2010). Introduction and course plan Analysis on approaches to develop agri- pre-1980s centralized planned economy for China-UK Business Management culture E-business in China (in Chinese). to today’s market-driven economy, Major. Journal of Huzhong Agriculture University every part of society is establishing (Social Science Edition), 83. its management information systems. Cai, Shuqin, Zhang, Zigang, & Zhang, From high-speed train management, Jinlong. (2001). A study of education and Pan, YongQuan. (2008). Business infor- airline ticketing systems to snail-mail training in management information mation management, Central Univer- postal services system, from power systems. Higher Engineering Education sity of Broadcasting and Television. distribution to healthcare resource al- Research (in Chinese), China Academic locating systems, from disease reporting Journal Electronic Publishing House, Power, Daniel. J. (2003). A brief history and control systems to land and forest No. 4., p. 25. of Decision Support Systems. DSS Re- management systems, they all need sources.com to be built from scratch. For example, Cash, James I., Bailey, Andrew D., & only five years ago, China began tran- Whinston, Andrew B. (1977). A survey Remin University. (2009). Introduction sitioning from a cash-based society to of techniques for auditing EDP-based and course plan for Business Manage- a credit-based society. Along with this accounting information systems. The ment Major (undergraduate). transition, individual credit history and Accounting Review, 52(4), October. the loan application market is just start Shenzhen University. (2011). Spring 2011 to take shape. How to incorporate credit China Telecom Presentation. (2009). The course plan for Business Administration history into business decision making strategy and implementation of man- major, College of Business Administra- or marketing will be a great business agement Information systems in tele- tion. opportunity in the next decade. communication industry (in Chinese). Another opportunity will be in Retrieved from http://wenku.baidu. Xin, Renzhou. (2005). A steadfast policy the farming community, which is quite com/view/2e0cc51aff00bed5b9f31dd2. of launching the industrialization with different from the U.S. version. Most of html information. People’s Daily (in Chinese), the 300 million farmers in China still December 09. work their small plots of land with CNNIC. (2010). Statistical report on hand tools. Needless to say, they often Internet development in China. China Yan, Hui. (2005).Discussion of Informa- are unable to afford any computers or Internet Network Information Center tion Management theory and trend in Internet services. How to bridge the (CNNIC). our country. Journal of Information Science digital divide and build the information (in Chinese), 23(6) June. system that they can benefit from will Guangxi University of Technology. be an enormous task (Liang et al, 2009). (2011). Department of Management Zhang, Li. (2010). Annual report on the In conclusion, regardless of what Information Systems course description. digital publishing industry in China: the new frontier for MIS in China is, 2007-2008. Publication Resource Quar- one thing is for certain—all new tech- Huang, W. Wei, K.K., & Watson, R. terly, 26, 51-58. nology will need more educated people (2003). Management Information Sys- to develop, to implement, and to man- tems (MIS): Background, core courses, Zhu, Shun Yuan. (2010). The current age. The future success will depend research trends and major conference development and new frontiers of man- on the capability of highly educated and journals ratings. Journal of Manage- agement information system China Man- individuals to formulate their vision, ment Science in China, 6(6), December. agement Informationization (in Chinese). identify the problem, take bold initia- China Academic Journal Electronic tive, and lead the industry to become Jiangxi University. (2011). Business Publishing House. n more productive and more efficient. Management Distance Learning Course In short, the future will demand more Schedule. d e c i s i o n l i n e • 13 • o c t o b e r 2 0 1 1 E-COMMERCE

n KENNETH KENDALL, Editor, Rutgers, The State University of New Jersey

Have you noticed those small black-and-white squares that are beginning to appear in magazines? Or maybe you have observed those small multi-colored triangles inside of a ¾” square? This month Julie Kendall of Rutgers University will explain what they mean. Julie touches on a bit of barcode history, and then describes four of the many 2D codes that are beginning to appear in many places. She explores some of the imaginative uses for these codes, but warns that we have seen unsuccessful attempts to use barcodes in ads before. Read further to find out if you or your business should be embracing the 2D craze. [Kenneth E. Kendall, Feature Editor]

2D or Not 2D: That Is the Barcode Question by Julie E. Kendall, Rutgers University

arcodes are machine-readable I’m sure that lately you’ve been see- optical codes. We are all famil- ing strange little barcodes appearing in Biar with the Universal Product magazines and newspapers. These bar- Code, or UPC, widely used on products codes are square and take up much less and the International Standard Book space than the older linear barcodes. The Number (ISBN) code found on books. new codes are called matrix barcodes. These are linear codes, or one-dimen- Instead of one-dimensional or linear sional codes. Both UPC codes and ISBN barcodes, these matrix barcode squares codes were first used in 1974. are two-dimensional barcodes. They are Linear codes required scanners to still optical, machine-readable codes, so read them, but recently the camera in they are cheaper than RFID tags and can mobile phones or the camera built into appear in print. There are over 30 differ- iMacs has become capable of reading ent types of these barcodes in existence. UPC codes. In last month’s column, Ken These different codes are known gener- Kendall used software called Delicious ally as 2D barcodes. Library 2 to scan in one-dimensional Are these 2D barcodes the next great- barcodes and create a DSI Fellow’s text- est thing or are they just a craze? book collection. In this article I describe some of the

Table 1. Four of the many types of 2D barcodes. You can get apps for your mobile phone that will read them and direct you to their respective Web pages.

Julie E. Kendall Barcode Explanation is a professor of management in the School of Business- Camden, Rutgers University. This QR code sends the This Microsoft Tag sends a She is a fellow of the Decision reader to thekendalls.org professor to the resources Sciences Institute, where she website. page for Kendall & Kendall has served as treasurer and MIS books on the Pearson vice president at large. She Prentice Hall website. is also a recipient of the Silver Core from IFIP, a past chair of IFIP Working Group 8.2, a vice president for AIS, and is serving as associate This Datamatrix code sends This Bee Tagg sends the editor for CAIS and a reviewer for the Decision the reader to the Wikipedia reader to the Decision Sci- Sciences Journal of Innovative Education. She page for DSI. ences Institute website that recently coauthored the text Systems Analysis and contains the DSI Logo. Design (8th ed.). www.thekendalls.org d e c i s i o n l i n e • 14 • o c t o b e r 2 0 1 1 more common 2D barcodes, explain how U.S. Department of Defense has adopt- a company logo. The example in this they are useful, and then explain why ed the system and plans to permanently article shows the DSI logo in the middle the time may be right for 2D barcode mark critical components with a unique of the Bee Tagg. acceptance and use. Examples of each identifier using the DataMatrix code. code can be found in Table 1. Uses of 2D Codes Microsoft Tags QR Codes If you scan a 2D code you can, among Microsoft tags, formerly called the High other things: QR codes were first created in 1994 by Capacity Color Barcode (HCCB), now use DENSO WAVE, which was a Toyota sub- four colors, making the code more aes- • Go to a web page sidiary at that time. QR codes have been thetically appealing than black and white • Adopt a book for your course used in Japan and South Korea for some codes. Microsoft tags will work if they • Find the item you want to purchase at time. They are beginning to show up in the are printed monochromatically, but this a lower price U.S. and have the potential of becoming appears to be discouraged by Microsoft. • Initiate an email, SMS text message, or the dominant 2D barcode in the world. Microsoft tags differ from other 2D make a phone call The QR (for Quick Response) code is codes in another way. Suppose that you • Link to a mobile app easily identifiable because it has a position wanted to create a code that directed • Get a digital coupon marker (it looks like three nested squares) the user to your website. The Microsoft • Use a digital coupon in three of its corners. QR codes are com- system requires that the code be read by • Read more about the art gallery paint- pletely free and they are in an open format. a server. Therefore, the code is really just ing you are gazing at 2D code readers will feature a couple a web link. Once the code is read and • Get information about the time and of codes, but all (with the exception of the the reader app reaches the server, it is place of an event Microsoft Tag Reader—explained later redirected to the intended website. • Watch a promotional video for a movie, in this column) will most likely read a This redirection has the advantage play, or concert QR code. You can easily find more QR of collecting and storing analytics. It is • View or extend the amount of money creators available. possible to get information about the tag on a transit card One example of a QR user is Rut- usage from the Microsoft tag site. • View text gers School of Law-Camden, a leading A drawback is that there is only one law school in the U.S., whose Web and reader app, the official one from Micro- A Word of Caution Information Technology Development soft. Of course, some may point out that Team has implanted the use of QR codes then there is no confusion about the qual- I should caution the reader of this article in innovative ways by using the codes to ity of the reader. So far, creating, publish- not to get too excited yet. Here is the expand the use of mobile technology by ing, and using Microsoft tags is free. story of a proprietary barcode that had law faculty and students. QR codes are One of the leaders in quality winemak- its own reader, shaped like a cat (to be being generated for all school events and ing in the U.S. is Shafer Vineyards in Napa, alongside your mouse, presumably). placed on the school's digital signage sys- California. Recently they began to place CueCat debuted sometime in 2000. Many tem. Each code provides the user with a Microsoft tags in their literature. While were given away free. link to the event's Web page, giving them they considered QR codes, their marketing The CueCat seemed like a good idea a way to easily view event data, register design team liked the smaller size of the at the time. One could simply hook it up for an event, and will soon allow them to Microsoft tag. They also praised the easy to a PS/2 keyboard (this was before USB add the event to their mobile calendar. sign up and creation processes, as well as ports) and read the unique barcodes in QR codes are also being placed out- the basic tracking of responses that is pro- magazines like Wired, Forbes, and some side of student study rooms, allowing vided. Shafer Wines said the Microsoft tag newspapers. CueCat could also read students to self-schedule reservations is a perfect tool to create a bridge between UPC codes, in case you had a can of beans and activate videorecording capabilities. their print and web-based efforts including on your desk and wanted to scan it in. Study room recordings are then sent to video. They also have an obvious link to In the end a liquidator put up two the student's mobile device and can be their online store (Kavish, 2011). million CueCats for sale at $.30 each. I viewed instantly (DiVito & Ryan, 2011). never acquired one. Bee Tagg Codes In 2009, Gizmodo proclaimed CueCat DataMatrix Codes to be the worst invention of the decade. Another coding system trying to break DataMatrix codes have the advantage into a crowded market (there are over 2D or Not 2D? of being readable even though they are 30 different types of 2D barcodes) is Bee very small (2cm2). They will be in use Tagg. I included it because it shows an We have pointed out that printing bar- for the foreseeable future because the example of a 2D code that can include codes, like CueCat codes, in magazines d e c i s i o n l i n e • 15 • o c t o b e r 2 0 1 1 may not be successful, but since 2000, The opposite argument that 2D ers—even on t-shirts. You may find them the world has changed. codes may not be widely accepted on products or key components. arises from observations about com- But for now don’t bet on any code • The device used as a scanner doesn’t pany behavior. In March 2011, Google winning out over any other code. There need to be tethered to a computer stopped offering QR codes to businesses were many authors who predicted that • Everyone already owns and uses a (Gohring, 2011). Prior to that they would Betamax would become the videotape device (a mobile phone, for example) send stickers bearing codes to the most standard instead of VHS, and others • The 2D codes are either non-propri- popular businesses that updated their predicted that HD DVD would win over etary or free Google Places pages. Businesses were Blu-Ray as the successor to DVDs. They • The 2D codes can be generated using then to place the stickers on their store were wrong. It will probably be a little a Web-based creator or a stand-alone windows so that customers could scan time before we have a dominant code app them to go to their Google Places page. that is universally accepted. • 2D codes take up less room and are Speculation is that Google is experi- easier to scan than liner codes like menting with using Near Field Commu- References UPC codes nication (NFC) in place of QR codes, so • More people are aware of barcodes that people can use their phones to pay DiVito, T., & Ryan, T. (2011). E-mail and understand what they can do by waving it over a sensor, or download communication regarding implementa- • The acceptance and use of NFC (near more information by waving the phone tion of QR codes from the Web and IT field communication) for transactions over an ad. Development Team, Rutgers University will make more people aware of the In my opinion we may need to wait School of Law-Camden, July 28. potential of optical 2D codes until code readers are pre-installed in Gohring, N. (2011). Google ends QR all of our phones and assigned a button Initiative, IDG News Service. Accessed All of the above contribute to the argument or an icon like Dial, SMS, or Maps. Then at: www.pcworld.com/businesscenter/ that 2D codes will be widely used soon. we will actually see the adoption of 2D article/223903/google_ends_qr_code_ For now you can download an app barcodes take off. Some Android phones initiative.html, March 31. for your phone. I’ve used QuickMark, are indeed coming with pre-installed QR i-nigma, and TapReader with much suc- readers today. Kavish, Michael. (2011). E-mail com- cess. Other apps like quiQR, Winq, and Expect to see more 2D barcodes in munication regarding Shafer Vineyards Bee Tagg will undoubtedly improve. I the future. You may begin to find 2D promotional materials, July 28. have also used the Microsoft Tag Reader, barcodes in magazines and newspapers, which only reads Microsoft tags. on business cards, on websites, on post- See 2D or Not 2D, page 27

This book shares the perspectives and insights of an impressive array of current and former deans, as well as faculty members, about the role of a business school dean in all its dimensions. The book is appropriate for sitting deans as well as for aspiring deans, and is an important addition to the literature on business school leadership. Jerry E. Trapnell, Ph.D, CPA, Executive Vice President & Chief Accreditation Officer

For more information, see www.decisionsciences.org/publications

d e c i s i o n l i n e • 16 • o c t o b e r 2 0 1 1 RESEARCH ISSUES n MILES NICHOLLS, Editor, RMIT University, Australia

Research Opportunities for Supporting Humanitarian Operations by Aruna Apte, The Naval Postgraduate School

n 2009 there were “335 natural disas- gistics and the lessons learned. They also ters reported worldwide that killed describe the response to the disasters I10,655 persons, affected more than by various organizations. But equally 119 million others, and caused over $41.3 importantly they direct us towards the billion in economic damages” (Vos et needs of the community for more effec- al., 2009). The back-to-back disasters in tive and efficient response. Analytical 2010 (Haiti and Chile earthquakes, Paki- models try to simplify the real-world stan floods, and the Icelandic volcano situations and quantify the tangible eruption) have had significant impact as well as intangible impacts of the on the academic interest in the area of disasters in order to offer solutions for humanitarian operations and disaster better outcomes. However, by describ- response. The recent triple disasters in ing the actual practice and events, the Japan and the subsequent crises have case studies present what works and added further interest to the topic of what does not. These case studies of crisis management as well. Some of the the past and the challenges of today as reasons behind this heightened level of experienced by the humanitarian of- interest are: a genuine wish to help in ficials set an agenda for research in the some way; the research opportunities field of humanitarian logistics. Argu- presented by these complex and messy ably, the knowledge about the realities problems involving conflicting objectives of humanitarian assistance and disaster through all the phases of the response relief in the academic world is somewhat supply chain; realization of the gravity limited. Therefore, by grounding the of the situation amongst humanitarian as research in ‘real’ data, academics can well as military communities; and, more play an important role in addressing the importantly, the need to squeeze the last challenges and issues in humanitarian Aruna Apte drop of value for humanitarian assistance operations and disaster response. Before is an assistant professor from ever-diminishing budgets. suggesting a way forward for research in of operations and logistics In response to the challenges faced this area we provide some background management in the Gradu- in mitigating the disaster impact, and information. ate School of Business and due to the interest of the academics as Public Policy at the Naval Postgraduate School. She re- well as practitioners in private and pub- Challenges in the Lifecycle of a ceived her PhD in operations lic sectors, several research articles and Disaster research from Southern Methodist University and case studies have been written describing has successfully completed various research proj- different situations, challenges, and deci- It is believed that being prepared in the ects, involving application of mathematical models sions. An informal survey including a list pre-disaster phase will lead to better and optimization techniques that have led to over 20 research articles and one patent. Her current of citations can be found in Apte (2009). It response operations during and after research focus is in humanitarian logistics. She has offers a contrast between the somewhat the disaster. In fact, the United Nations publications in journals such as Naval Research theoretical and simplified but specific estimates that for every dollar spent in Logistics, Production and Operations Manage- concepts of the prescriptive academic prepositioning, seven dollars can be saved ment, and Interfaces. She has recently published a research and the broader and complex in disaster response. However, the specific monograph on Humanitarian Logistics. She is the founding president of the College of Humanitarian situations through the descriptive case strategies will differ based on the type of Operations and Crisis Management, Production studies in the field. the disaster since the nature of a disaster and Operations Management Society. The case studies help uncover the influences the operational difficulty of the [email protected] processes underlying humanitarian lo- entire humanitarian assistance. d e c i s i o n l i n e • 17 • o c t o b e r 2 0 1 1 Sign up for your FREE subscription now!

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d e c i s i o n l i n e • 18 • o c t o b e r 2 0 1 1 Figure 1: Classification of disasters. Being prepared is the first step in (Source: Adapted from Apte 2009) the right direction for mitigating the impact of a disaster or conflict. Therefore, readiness is rated high in any military 2009 2004 operation where uncertainty is the name H1N1 flu tsunami in of the game. Some of the principal chal- pandemic the Indian Ocean lenges in being prepared are planning for and establishing adequate capacity and dispersed resources, installing critical infrastructure, and investing in technology that difficult y location will enable the flow of information. of Military organizations routinely le vel face many such challenges and therefore they have policies and procedures in place that have been tested through

localized 2011 2010 floods in earthquake events of war or other disasters. Com- Mississippi in Haiti mercial supply chains have also been dealing with similar challenges. Some slow onset time sudden onset of the effective policies utilized in the private sector enterprises such as agility, adaptability, and alignment of the global A classification of disasters based on countries. On the one hand, we have supply chains (Van Wassenhove 2006) manmade versus natural disasters does localized and slow-onset disasters (such can help in meeting the challenges of the not offer substantial inference for research as the 2011 floods of Mississippi), and on response operations in a disaster. In the in humanitarian operations. However, a the other hand, there are dispersed and pre-disaster phase, critical issues such as classification based on time and location sudden-onset disasters. In between are the location of emergency facilities and allo- can be very helpful in assessing the op- rest, localized and sudden-onset (such as cating resources can frequently be dealt erational difficulty (Apte 2009). As seen the 2010 earthquake in Haiti) or dispersed with using classic analytical models such in Figure 1, disasters can be classified as and slow-onset (such as the 2009 H1N1 flu as facility location, capacity constrained localized versus dispersed in terms of pandemic). network optimization models proven to location and slow-onset versus sudden- The other concept particularly useful be useful in military and private sector. onset in terms of time. Some examples of for conducting research in humanitarian However, certain challenges associated recent disasters are provided in the result- operations is Lifestyle of a Disaster (Apte with needs assessment and information ing 2x2 matrix in the figure. Effectiveness 2009). The lifecycle of a disaster can be management require innovative meth- and efficiency of transportation and dis- divided into three phases (Figure 2): odologies due to their unique nature and tribution of critical supplies and services preparedness in the pre-disaster phase, place in a humanitarian response supply suffer if the disasters are dispersed and response immediately after the disaster chain. sudden-onset, such as the 2004 tsunami strikes, and recovery in the post-disaster There exist many other challenges in the Indian Ocean which affected many phase. in a response supply chain. Varying demand in scope and scale, as well as mixed sourcing of supplies contribut- Figure 2: Lifecycle of a disaster. ing to lack of visibility into the supply (Source: Apte 2009) flows are some of the more formidable obstacles in effective and efficient distri- preparedness response recovery bution of critical supplies and services. Throughout the response phase, managing relations and developing trust Asset Prepositioning to facilitate collaboration in the supply Ramp Ramp chain is a key to achieving smooth flow Up Sustainment Down of relief to the affected population. Even Infrastructure if the infrastructure exists, a phenomenon Preparation commonly observed in case studies is that if the host community is not willing to collaborate, humanitarian operations Pre-Disaster Disaster Event Post-Disaster cannot succeed. The collaboration may be

d e c i s i o n l i n e • 19 • o c t o b e r 2 0 1 1 within the local community or among the increasing capacity, such as expanding the disaster constitutes one of the critical players in the supply chain, but it can be warehouses or creating infrastructures factors for the ‘success’ of humanitarian improved by building trust. Trust may be such as ramp-space at airports, becomes operations. The relief items in demand are especially harder to achieve in a response extremely difficult. In private sector as normally from a short list and yet they can supply chain of transient suppliers and well as in military logistics, prepositioning be diverse in kind and quality based on volunteers. The existing infrastructure is one of the most important strategies. the type of disaster. In addition, different may consist of the actual roads and util- Readiness translates to prepositioning Non-Government Organizations (NGO) ity networks, or distribution and trans- and planning of resources and having have different means of measuring the portation processes of the supply chain. sufficient capacity at the organizational demand. World Food Program measures Infrastructure can also be in the form of level. Prepositioning of war reserves food in terms of size and scope of the af- education of the community and aware- and contingency stocks has always been fected population whereas International ness within the community towards important in case of a conflict in the Federation of Red Cross believes that such disaster leading to the swift formation military. Positioning of spare parts and assessment cannot be done, in the begin- of trust and collaboration. reserve equipment in post-sales support ning phase, without the involvement of Post-disaster phase predominantly at conveniently located warehouses and the donors. Which one has the right idea? involves recovery operations. After the distribution centers is a standard opera- Can both be integrated to assess the cor- recovery, the state of the affected com- tion process in private sector and so is the rect needs? What is the ‘correct’ need? munity may or may not reach or exceed placement of seasonal inventory. There are How should it be defined? The military the initial condition of the community substantial commonalities and differences generates needs for deployment or a con- before the disaster. One of the key points among all these supply chains—humani- flict to provide a betteroperational picture. in the recovery phase is acquiring the tarian response supply chains, military as Can the processes utilized in such situa- knowledge, maintaining it, and learn- well as commercial supply chains—that tions better evaluate the requirements at ing from the lessons. The information need to be studied and analyzed further. remote locations? Private sector also esti- gathered in the post-recovery phase en- Researchers have available fairly rich mates forecasted demands remotely and ables being prepared and responsive for set of issues to study in the context of this has proven to be effective in convert- future disasters. In general, information humanitarian operations. For example, ing a forecasted demand into a customer and knowledge management facilitate one of the complexities in humanitarian order for the supply chain. Humanitarian all phases of the disaster. operations is facility location. This topic operations in a response supply chain will has been studied extensively for ware- benefit significantly if research is carried Research Opportunities housing and to some extent for locating out to answer such questions, perhaps by emergency services in the past. However, drawing on the practices of private sector Having discussed issues related to dif- the uncertainty, scope, and classification as well as military organizations. ferent types of disasters and different of the disaster (Figure 1) add further Another important issue is to assess phases of the response supply chain, complexities to the classic facility loca- the capabilities of the entity which is go- we now propose four specific research tion problem. Another example could ing to fulfill the demand. Suppliers come opportunities: prepositioning for hu- be incorporating different objectives in different shapes and sizes, local or manitarian operations, needs assessment, of minimizing ‘cost’ (definition of cost global, pre-contracted or donors, private information and knowledge manage- is in itself an interesting challenge) or enterprises or military agencies. Among ment, and collaboration. monetary budgets for a desired level these, donors are the tricky bunch. The of performance. Adding the context of donors, most of the time, do not have Prepositioning for humanitarian opera- public policy and ethics to the constraint access to the inventories of the humani- tions. Until recently, emergency planners of budget offers a realistic perspective tarian organizations. Moreover, they do and researchers have primarily focused in the humanitarian space (Tomasini & not know what items may or may not be on tactical and operational aspects of Van Wassenhove, 2009). This is espe- of use to the affected population (Apte humanitarian logistics. However, agil- cially relevant for prepositioning budget. 2009). There are many challenges to re- ity and adaptability, which are vitally Organizations are hesitant in allocating solve concerning supplies and suppliers, important characteristics of the humani- funds for prepositioning since the results from securing the supplies to establishing tarian response supply chain, cannot be are not immediate. On the other hand, contingency contracting and from infor- supported without being prepared or investing in prepositioning can save large mation on virtual distribution to the ever pre-positioned for adequate capacity and expenditures in response operations. so challenging ‘last mile’ distribution. resources. Being prepared in anticipation of a disaster entails prepositioning of Needs assessment. Even if prepositioning Information and knowledge manage- assets and resources in addition to ensur- has been accomplished by considering all ment. Two prerequisites of understanding ing adequate capacity. In the absence of possible scenarios of the response, under- and assessing the needs are managing adequate capacity and resources, rapidly standing the needs on the ground after information to track demand and supply, d e c i s i o n l i n e • 20 • o c t o b e r 2 0 1 1 and having the knowledge to understand be researched in terms of their synergy. yet is a difficult task. One of the reasons is the system. They both are critical through Organizational structures and gover- the lack of time and resources, and some- the entire life cycle of the disaster. During nance are corollaries of collaboration times the will on the part of the players the lifecycle of a disaster the information which also need to be studied. involved. Their participation is essential also becomes available in phases, pre- to obtain the information and collect the disaster (a slow-onset disaster), during Final Thoughts data. A caveat here is that a significant disaster, and post-disaster as in disaster number of disasters take place in poor phases (Figure 2). A well-managed in- The research opportunities discussed countries with little infrastructure and formation system should lead to clarity above—prepositioning for humanitarian negligible resources where communica- in demand, visibility in supply flows, operations, needs assessment, information access is at best limited. transparency in inventory, efficiency in tion and knowledge management, and Another significant concern arises distribution and transportation, and ac- collaboration—have resulted from my from the fact that robust models that in- countability among the players in the discussions with emergency planners and corporate the reality of disasters tend to be response supply chain. Research in all first responders, military and humanitar- large and hard to solve. Therefore solution these issues will improve humanitarian ian logisticians, and esteemed colleagues approaches tend to be quite sophisticated. operations and will add to the quality of working in this area. In addition to these, This is a double-edged sword. Sophisticat- relief provided to the affected population. there exist two broad issues that need to ed solution approaches require specialized Lessons learned in disasters can be be pointed out: data for the research and software, which increase computational documented and discussed through case usability of the research. There have been burden. Such computational complexity studies (Tomasini & Van Wassenhove, many articles written on the general situ- can move the focus from the real objective 2009). Moreover, the recent disasters in ation of a humanitarian crisis. However, of supporting the humanitarian opera- different geographic areas can facilitate to really support humanitarian operations tions. “Computational analysis is a vital the comparative analysis of diverse researchers must make an effort to learn part of some other fields but humanitarian characteristics of the host countries in di- from the actions and activities of those logistics will benefit more if the focus of saster response and relief sustainability. working in the field. the research is on developing models and Capture and retention of such knowledge Analytical models and systems form solving them to ‘near optimality’ and not is critical especially since the high stress a critical methodology to support the necessarily to optimality” (Apte 2009). In situation in this extreme supply chains operational issues in case of a disaster. the interest of supporting humanitarian bring high turnover among relief staff. However, contribution of such models to operations, academic research has a bet- Research in knowledge management will practice has been limited due to the lack ter likelihood of being applicable if it is benefit the future planning of humanitar- of validation. Having said this, it is true based in robust models, grounded in real ian operations. that in certain topics of this field such data, and the solution approaches can be as crisis management and catastrophe implemented by those working in the field Collaboration. A disaster brings response theory, models need to be developed in readily available software. from numerous diverse agencies from whether the data is available or not. But the military to governmental agencies analytical models and empirical research References to NGOs. To accomplish smooth hu- are of significant use only if they are based manitarian operations the responding on realistic data. Therefore having ‘clean,’ Apte, A. (2009). Humanitarian logistics: A communities need to acknowledge their ‘accurate,’ and ‘relevant’ data is critical. new field of research and action.Founda - interdependencies in the highly uncertain However, information gathering dur- tions and trends© in technology, information and constantly transforming environment ing the event or after the fact is difficult and OM, 3(1), 1-100. of a disaster. Though collaboration is a enough for the organizations involved. Tomasini, R. M. & L. N. Van Wassen- generally accepted goal, achieving this ob- Hence, for researchers to have access to hove. Humanitarian logistics. New York: jective has proved to be extremely difficult such data is even more difficult. Due to INSEAD Business Press, 2009. if not practically impossible. Interagency this limitation, researchers are sometimes collaboration has numerous challenges forced to estimate parameters and related Van Wassenhove, L. N. (2006). Humanitar- and is another one of the fertile research data. More often than not, such estimates ian aid logistics: Supply chain manage- areas for research from operational and are done by consulting with subject matter ment in high gear. Journal of operational decision-making perspective. experts in the field which can be a good research society, 57(5), 475-489. The military often engages in the surrogate for field data. In this context, essential activity of providing security one of the immediate needs is for the re- Vos F., Rodriguez, J., Below, R., & Guha- and assets during humanitarian opera- searchers to create and populate accessible Sapir, D. (2009). Annual disaster statisti- tions. Although there has been some database containing all types of data (real cal review 2009: The numbers and trends. discussion on the topic of civil-military and surrogate) as a disaster occurs. Creat- Centre for Research on the Epidemiology n collaboration, there is much that needs to ing a database like this is necessary and of Disasters. Brussels, Belgium, 2010. d e c i s i o n l i n e • 21 • o c t o b e r 2 0 1 1 FROM THE BOOKSHELF

n VIJAY R. KANNAN, Feature Editor, Utah State University

Book Review: Convergenomics by Katherine M. Chudoba, Utah State University

n an era of rapid technological development that facilitates new ways Ito communicate and collaborate, it is not uncommon for authors to try to make sense of how work is changing. Friedman’s The World is Flat looked at the flattening global economy and how this is being enabled by workers around the world collaborating across supply chains. In Wikinomics, Tapscott and Williams examined how the nature of collaboration has changed as people engage in open source development and use Web 2.0 technologies to work together. The latest in this literary genre is Convergenomics. Sang Lee and David Olson identify 10 megatrends that describe how organizations and people work: globalization, digitization, changing demographics, changing industry mix, deregulation and privatization, commoditization of pro- Convergenomics: Strategic Innovation in the cesses, new value chains, emerging new Convergence Era economics, deteriorating environment, Sang M. Lee and David L. Olson and cultural conflicts. They posit that to- Surrey England: Gower Publishing Company, gether, these trends form a “convergence 2010 revolution” that offers a wealth of opportunities and challenges for innovation. It is incumbent on organizational members book that is written to shed light on to understand these trends and develop the dynamics of the global economy. Katherine M. strategies to take advantage of them in Two distinguished scholars . . . pres- Chudoba order to succeed in today’s marketplace. ent a very readable book which is is an associate professor of The authors are accomplished schol- based on thorough research and real MIS at Utah State Univer- sity. Her research focuses ars and bring their extensive understand- world examples to make their points on virtual teams and how ing of industry to an examination of the . . . [and describes] a new approach they integrate Information global business environment. Both Lee or environment where new value and Communication Technologies (ICTs) into and Olson have published a prodigious can be created through a conver- work practices to accomplish goals effectively and number of articles and books, and have gence process. efficiently. She brings a multi-disciplinary approach to her research, melding ideas from MIS, been recognized by organizations such management, communication, and information as the Academy of Management and Chapter 3 provides the overarching studies/library science, and a multi-method ap- Decision Sciences Institute for their con- structure for Lee and Olson’s thesis in proach through the use of both quantitative and tributions to theory and practice. James which they differentiate between evolu- qualitative analytical methods. Her research has Clifton, chairman and CEO of The Gallup tionary and revolutionary convergence. been published in MIS Quarterly, Organization Science, Information Systems Journal, Journal Organization, notes in the forward: Figure 3.1, Evolution of Business Envi- of AIS and others. She was a systems analyst and ronment, Strategies, and Convergence, manager at IBM before joining academe. Convergenomics: Strategic Innovation provides a succinct conceptualization [email protected] in the Convergence Era, is a futuristic that illustrates how multiple factors are

d e c i s i o n l i n e • 22 • o c t o b e r 2 0 1 1 layered and suggests that we are indeed overview of value chains in a global novate and react to changes quickly. For in a time of revolutionary convergence. context that includes the principles of ad- example, different business partners in a The first two layers, industry develop- aptation or maximizing local relevance, value chain can be dynamically added or ment and economic structure, illustrate aggregation to a globally consistent removed, and information systems can that much of human history can be char- organizational strategy, and arbitrage be updated much more quickly than by acterized as evolutionary convergence, by leveraging regional differences and using other technologies. Other examples with changes from an agricultural to an local competitive advantages. The au- from practice are included to support industrial society, and from a national thors draw on examples from companies their recommendation such as IBM’s On to a regional economy, taking us to the like Procter & Gamble, Nike, and Apple Demand Business, Hewlett-Packard’s middle of the 20th century. They argue Computer to illustrate how to develop a Adaptive Enterprise, and Dell’s blade that since then, the rate of change has cohesive global strategy by leveraging computing. increased and show what many others local competitive advantages in value Highlights from some of the other have argued, that the 21st century is char- chain alliances. chapters include the following: acterized by a knowledge service indus- For example, Procter & Gamble try that operates in a global economy. The focuses on its strength in product devel- • Chapter 4: E-Globalization Strategy— authors begin to add value to this foun- opment and outsources manufacturing Disruptive and sustaining technology dation by explaining how the source of to other organizations because manu- • Chapter 5: Technology Convergence— competitive advantage has evolved from facturing is not a source of competitive Neural science and nanotechnology economies of scale through economies of advantage for them. Convergence occurs scope and expertise to today’s economies because of the need for shared data and • Chapter 6: Industry Convergence— of convergence that take advantage of coordination, usually achieved through Extended example of the news in- the changes across domains. They also shared software systems. At the same dustry argue that the primary focus of innova- time, a period of technology equality tion has changed from a heavy emphasis has emerged as countries in Southeast • Chapter 7: Molecular Economy— on exploitation of existing competencies Asia have grown into technological Miniaturization and visualization to an emphasis on exploration of new powerhouses, leading to a relatively • Chapter 10: Strategic Innovation— competencies. These changes, exempli- level competitive environment across Brief case study of TVS Electronics, an fied by the 10 megatrends, present both the globe. In a time of technology equal- Indian manufacturer of printers and challenges and opportunities. ity, competitive advantage “will come computer keyboards. not from using the technology to do the There has been a fundamental conventional business functions, but The authors’ ideas are intriguing. I agree change in how business is done in rather from creating and selling new with their central thesis that economic, the 21st century. The driving force knowledge and ideas . . . [opening] doors political, social, business, and technology for the change is convergence in a of possibilities of accomplishing things systems are changing rapidly and being number of areas. Science continues never dreamt of before” (p. 113). increasingly integrated in ways that its progress, although each advance Chapter 9, Innovation through could not have been anticipated even a seems to bring with it concerns about Open Systems, examines open Internet few short years ago. Further, successful control. Information systems have systems, service-oriented architecture organizations must be poised to take converged allowing global exchange (SOA), enterprise information systems advantage of this new and somewhat of data, information, and knowl- (EIS), convergence, and Web 2.0 business uncertain environment. Still, the authors edge. Technology has advanced models by both explaining the history of left me wanting more. Sometimes the allowing greater compatibility be- each type of innovation and discussing book reads as a mash-up of ideas that tween components produced across how organizations can take advantage are mentioned almost superficially. Many the globe. These convergences allow of them. For example, service-oriented examples in support of their thesis would cooperative efforts for business and architecture is described as a “design have benefited from drilling down and industry systems throughout the approach for technology convergence” providing a more comprehensive set world. (p. 43) (p. 127) that unifies business processes of arguments. Some issues were only by structuring large applications as an ad examined on a superficial level. For As an MIS professor with an interest in hoc collection of smaller modules called example, the chapter on industry con- Operations Management, several chap- services. The loosely coupled design vergence was a brief nine pages, with not ters were especially interesting. Chapter provides a standardized architecture that nearly enough detail to fully illustrate 8, Information Technology Supporting reduces service development life cycles that the extent and speed of industrial Convergence, looks at the topics of sup- and increases flexibility. convergence is revolutionary and not ply chain convergence and technology The authors continue by suggesting evolutionary. equality. The chapter begins with a brief how organizations can use SOA to in- d e c i s i o n l i n e • 23 • o c t o b e r 2 0 1 1 One suggestion that would have their central thesis that multiple factors a mixture of issues raised in Chapter 3 helped the authors convey their ideas are converging to create the equivalent of and issues associated with a subset of the more effectively is the use of a consistent a new economic world order. chapters. This organizing scheme is not organizing principle throughout the book. A better solution would have been applied consistently, however, so it is not While ideas are repeated within and across to use the ideas synthesized in Figure 3.1. clear why some topics and chapters are chapters, the overarching logic underlying Subsequent chapters could have been de- included and others excluded. the titles of Chapters 4-10 and the selection voted to an examination of changes in in- Despite this shortcoming, Converge- of topics covered in them is not always dustry development, economic structure, nomics is a worthwhile addition to the clear. There are several ways the authors sources of competitive advantage, and library of anyone interested in how could have addressed this. One would primary innovation focus, drawing on the organizations can develop innovative have been to devote a chapter to each of 10 megatrends to illustrate each topic. The strategies to take advantage of the the 10 megatrends identified in Chapter 2 final chapter could have synthesized these confluence of political, economic, and and then write a concluding chapter that ideas into an expanded discussion of the technological trends in the 21st cen- synthesized these trends to demonstrate convergence revolution. Instead, the final tury. Both academics and practitioners how they are converging to create a new chapter offers a confusing conclusion. It will gain a deeper appreciation of the way of working. I am glad the authors is titled, “Convergence Evolution” rather relationships and reciprocal influence resisted this temptation because it could than the expected “Convergence Revolu- between these trends after reading Lee have shortchanged attention given to tion.” In addition, figures and tables use and Olson’s book. n

FROM THE REGIONS

EDSI 2011 Meets at the European Business School in Weisbaden

The second annual meeting of the rich) was voted to receive the Best Paper DSI and now, as dean and professor European Subdivision of the Decision Award with Margarita Protopappa-Sieke of a new upcoming school in Istanbul Sciences Institute (EDSI 2011) was held (EBS Wiesbaden) being the runner up. At (Turkey), is in the best position to help in Wiesbaden, Germany, on June 24 and the end of the conference, Marc Sachon EDSI to move toward higher goals. This 25, 2011. The staff of EBS Business School formally handed over the presidency of recommendation was unanimously ac- in Wiesbaden, Germany, including Lo- EDSI to Bart MacCarthy, President-Elect. cepted. Ms. Kadipasaoglu ensured the cal Program Chairs: Richard Pibernik, Bart thanked Marc for his efforts and participants that she and her staff would Michael Henke, Constantin Blome; and contributions over the previous year work hard to contribute to the growth Organizing Committee Members: Petra and expressed his desire to continue of EDSI. n Ernst, Polina Abrashkina, Hannes Hof- to develop EDSI mann, helped by the EDSI Executive over the coming Board and Associate Program Chairs year. On behalf of Marc Sachon, Bart MacCarthy and Gyula the Search Com- Vastag, put together an outstanding mittee, Gyula Vas- program that included, as special guests tag recommended and keynote speakers, Krishna Dhir (DSI Sukran N. Kadi- President), Keong Leong (Immediate pasaoglu, Profes- Past President of DSI), John C. Anderson sor and Dean of (Founding Member and Past President of Istanbul Kemer- DSI), Ram Narasimhan (Past President burgaz University, of DSI), Jan Stentoft Arlbjørn (Founding as President-Elect Member of EDSI), and Thomas J. Schriber of EDSI and Pro- (Past President of DSI). There were 64 gram Chair of the paid participants (3.2 fold increase from 2012 Annual Meet- last year) and eight guests, representing ing in Istanbul, 18 countries. The 62 paper presentations, Turkey. Sukran out of 107 submissions, were presented has had a long in- Some participants of EDSI 2011 in Wiesbaden included Gyula Vastag in 19 sessions. Christoph Bode (ETH Zu- volvement with (left), Sukran Kadipasaoglu, and Keong Leong. d e c i s i o n l i n e • 24 • o c t o b e r 2 0 1 1 ALPHA IOTA DELTA

Alpha Iota Delta, the International Honor Society in the Decision Sciences and Information Systems by Mehmet Ulema, Manhattan College, NY

t has been a while since an article • ALPHA represents the beginning. It about Alpha Iota Delta appeared not only signifies the beginning of a ca- Iin Decision Line, so I think it is time reer in the decision sciences and/or in- to revisit the salient features and facts formation systems but also it signifies about this international honor society in a commitment to leadership. A leader our fields. develops guiding ideas and articulates Alpha Iota Delta is the international them deliberately, demonstrating honor society, sponsored by the Decision philosophical depth and recognizing Sciences Institute (DSI), in decision sci- the process as ongoing. The meaning, ences and information systems. It was and sometimes the expression, of these formed by a group of members of the DSI, guiding ideas evolve as people reflect 40 years ago in 1971. The purposes of the and talk about them, and as they are honor society (as stated in its by-laws) are: applied to guide decisions and actions.

• IOTA represents integration, both of • To confer distinction for academic knowledge and also of concept. The excellence in the decision sciences and synergy between theories, methods, information systems and tools lies at the heart of any field • To promote the infusion of the func- of human endeavor that truly builds tional and behavioral areas of business knowledge. The continuous cycle of with the tools, concepts, and method- creating theories, developing and Mehmet Ulema ologies of the decision sciences and applying practical methods and tools is a professor of computer information systems based on the theories, leading to new information systems at Man- • To promote professional fellowship insights that improve the theories—is hattan College and is cur- among students, faculty and adminis- the primary engine of growth in deci- rently First Vice President on sion sciences and computer informa- the Alpha Iota Delta Board. trators, and others in the larger com- Previously, he held manage- munity who share a common interest tion systems. ment and technical positions in the development of the decision • DELTA is the universal symbol for AT&T Bell Labs, Bellcore, Daewoo Telecom, and sciences and information systems. Hazeltine Corporations. He holds two patents and change. It signifies that the initiate will has more than 30 years of experience as a professor, respond to change with rationality and director, project manager, researcher, systems en- The goals and vision of DSI and Alpha logic. gineer, network architect, and software developer. Iota Delta are intertwined. DSI was estab- He received M.S. & Ph.D. in computer science lished to provide a focus on the integra- at Polytechnic University (now NYU-Poly) Alpha Iota Delta continues to be linked tion of research in the art and science of New York. He also received BS & MS degrees at to DSI and supports those activities of Technical University of Istanbul, Turkey. He has managerial decision making across tra- DSI, which are aimed at student in- published in various international journals and ditional functional academic disciplines. volvement in the disciplines of interest conferences. He has been on the editorial board of Alpha Iota Delta’s interest in the integra- to the Institute. An annual meeting of a number of leading journals including Springer tion of research in decision making can Journal of Network and System Management, Alpha Iota Delta is held each November be found, in part, in an excerpt from an IEEE Transactions on Service and Network in conjunction with the annual meeting Management, and ACM Wireless Network Alpha Iota Delta Initiation Ritual which of DSI. Journal. addresses the meaning of the Greek let- Alpha Iota Delta also publishes the [email protected] ters (Alpha), (Iota), and (Delta): International Journal of Applied Decision d e c i s i o n l i n e • 25 • o c t o b e r 2 0 1 1 Sciences (IJADS) in cooperation with faculty, and it provides lifetime distinc- Chapters of Alpha Iota Delta can be Inderscience Publishers in the United tion. Through the society and DSI, the established, maintained, or reactivated Kingdom. The flagship journal of Al- member can maintain currency in fields only in U.S. colleges and universities pha Iota Delta, IJADS is a double-blind of interest through conferences, publica- that grant baccalaureate or advanced refereed international journal whose tions, and other services. There are four degrees and that are accredited by one focus is to promote the infusion of classes of membership: of the regional accrediting agencies. In the functional and behavioral areas addition, international chapters may be of business with the concepts and • Undergraduate students established according to uniform criteria methodologies of the decision sciences • Graduate students determined by the Board of Directors. At and information systems. The editorial • Members of a sponsoring institution’s present, the honor society has 54 chapters board of IJADS is comprised of over faculty, research or administrative staff at universities all across the United States 80 renowned scholars and researchers • Honorary and Canada, with a total membership in from 20 different countries. The Editor- excess of 6,000. in-Chief of IJADS is Madjid Tavana (for To be eligible for election as a student by a For more information about Alpha more details, see www.inderscience. chapter of the international honor society, Iota Delta, please visit the alphaiotadelta. com/ijads). the nominee must have completed the com or contact Gregory Ulferts, Execu- When an invitation to membership equivalent of four (4) decision sciences tive Director, University of Detroit Mercy, arrives, it truly is a matter of honor, and information systems courses and 4001 W. McNichols Road, Detroit, MI reflecting exceptional academic achieve- have evidence of high academic schol- 48221 ((313) 993-1219, gulferts@alphaiot- ment and, perhaps, outstanding campus arship, have evidence of service to the adelta.com). n leadership and service. It is an honor institution and/or community, and have typically bestowed upon students by high ethical and moral ideals.

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d e c i s i o n l i n e • 26 • o c t o b e r 2 0 1 1

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www.businessexpertpress.com DECISION SCIENCES JOURNAL

Decision Sciences Journal: An Update by Asoo J. Vakharia, Editor, University of Florida

t has been an outstanding year for the context, given below in Table 1 is the IF Decision Sciences Journal (DSJ). The for the last three years based on the JCR Ijournal has received extensive sup- Social Science Edition. port from the Board of Directors of the The IF for DSJ did drop slightly for Decision Sciences Institute, the publisher 2010 as compared to 2009. On the other Wiley-Blackwell, and the Warrington hand, it is obvious that on a relative basis, College of Business Administration at DSJ is still within the top five journals the University of Florida. In addition, based on the IF (second in O/SCM; and with the strong support of the senior fourth in IS/T). and associate editors, we have been able The remainder of this article will to continue to build and maintain the provide the reader with an update of the journal as an outlet of choice for leading journal activities for the past year. This researchers in operations/supply chain will be followed by some concluding management (O/SCM) and informa- thoughts on new initiatives for the next tion systems/technology (IS/T). One year and as always, I encourage members of the many factors which can be used of the Institute to share with me their to validate this contention is the impact thoughts and suggestions for moving the factor (IF) of a journal (published by the journal forward. ISI Web of Knowledge and based on the journal citation reports). Although we all 2010-2011: An Update recognize that measures of quality based on citations are subject to debate, this IF is The transition between the previous edi- frequently used within business schools torial offices at Arizona State University as an indicator of journal quality. In this (ASU) and the current editorial office at

Table 1. Impact factor of leading O/SCM and IS/T journals. Asoo J. Vakharia is the McClatchy Professor 2010 IF 2009 IF 2008 IF and Director of the Center for Supply Chain Management in the Warrington College Decision Sciences (DSJ) 2.233 2.38 2.318 of Business Administration at the University of Florida. He has a PhD in operations management from the OPERATIONS/SUPPLY CHAIN MANAGEMENT University of Wisconsin-Madison. His research Journal of Operations Management (JOM) 5.093 3.238 2.42 focuses primarily on contemporary issues in Management Science (MS) 2.221 2.227 2.354 supply chain management (such as disruption Manufacturing & Service Operations Mgt (M&SOM) 2.048 2.149 1.214 management, new product introduction, and mass customization). He has published papers in several Production & Operations Management Journal (POMS) 1.851 2.08 1.933 leading academic journals including Decision Sciences, European Journal of Operational INFORMATION SYSTEMS/TECHNOLOGY Research, IIE Transactions, Journal of Discrete Applied Mathematics, Journal of Operations MIS Quarterly (MISQ) 5.041 4.485 5.183 Management, and Naval Research Logistics Information Systems Research (ISR) 3.358 1.792 2.261 Journal, among others. He is the editor for Deci- Journal of Management Information Systems (JMIS) 2.662 2.098 2.357 sion Sciences and a senior editor for Production Decision Support Systems (DSS) 2.135 2.622 1.873 and Operations Management Journal. [email protected] d e c i s i o n l i n e • 27 • o c t o b e r 2 0 1 1 the University of Florida is complete. Jour- the paper fits with the mission and statistics of relevance related to these nal submissions prior to March 23, 2010, editorial statement. submissions are as follows: are being handled offline by the previous 2. Detailed instructions on how to editor (Professor Vicki Smith-Daniels— prepare a paper for submission are • Accepted (or conditionally accepted) [email protected]) and according to available at decisionsciencesjour- for publication: 31 articles (8.40%); author requests and information we have nal.org/authors.asp. • Revisions invited (in process with available, there are approximately 18 pa- authors): 28 articles (7.59%); pers in this category. A recent update from Finally, those interested in serving as • Rejected: 232 articles (62.87%); and the previous editor mentions that by the potential reviewers for the journal are wel- • Currently in the review process: 78 end of August 2011, 2 of these 18 papers come to create a new user account using the articles (21.14%). will still be in the pipeline and the authors new user link on the login page (mc.manu- of the other 16 submissions will be receiv- scriptcentral.com/dsj). Please remember The number of rejected papers includes ing a decision letter from her. Although that you will be required to provide in- papers which were rejected without a submissions between March 23, 2010, and formation on your topic/methodological complete review. The most typical rea- June 14, 2010, were uploaded through interests which will be maintained in our sons for such a rejection decision are a the ASU manuscript processing system, database of potential reviewers. lack of fit with the mission of the journal, these were jointly handled by both edi- a lack of substantive contribution, or tors and all such submissions have been Editorial Team methodological shortcomings. completely processed. As you may recall, in a previous article Review Process and Cycle Time Current Manuscript Submission in Decision Line (Vol. 41, No. 3, July 2010, System pp. 24-26), changes to the editorial board Our initial target was to provide first- structure were outlined that would be round feedback on a submission within Initially, beginning June 15, 2010, manu- implemented effective July 1, 2010. For 65 days. For the 369 submissions received scripts were processed through e-mail. 2010-2011, we operated with a team of through July 22, 2011, the cycle time for The primary reason for this was that four senior editors: Kurt Bretthauer (In- first-round feedback is as follows: although we had been offered the use of diana University); Paulo Goes (University Manuscript Central by Wiley-Blackwell, of Arizona); K.K. Sinha (University of • Average cycle time: 70 days; it required significant training effort for Minnesota); and Cheri Speier (Michigan • Percentage of papers processed by the entire editorial team. The system was State University). In addition to these target time of 65 days: 43%; set up for testing in September 2010 and individuals, we expanded the team of • Percentage of papers processed within training was completed in January 2011. associate editors to include other eminent 80 days: 57%; and Effective January 15, 2011, the system is researchers (Table 2 here lists each AE • Percentage of papers processed within handling the submission, review, and who served in 2010-2011 and their affili- 100 days: 72%. feedback process for all papers. Not only ation). It is only through the support and does this system allow us to generate dedication of these individuals that we Although we have been unable to meet detailed reports on the review process have been able to maintain and enhance the target turnaround times overall, more for each manuscript, it will also be very the quality of the review process for the recent data is encouraging. For papers useful for editorial transitions since the journal and at the same time provide submitted using Manuscript Central, our system can be seamlessly adopted by detailed and constructive feedback for average cycle time is 48 days and the per- a new team and technical support and each paper reviewed by the editorial centage of papers processed within 100 training are always available. team. Finally, the service of reviewers days is 91%. The journal will continue to If you are interested in submit- to the journal has been outstanding and prioritize a reasonable review cycle time, ting a manuscript to DSJ, the link is: it will be recognized in the last issue of and I am sure that with the support of the mc.manuscriptcentral.com/dsj. How- each calendar year (i.e., all reviewers for editorial team and the DSI community, ever, prior to submitting a manuscript, it all papers submitted between March 23, we will achieve our targets. is critical that a submitting author review 2010, and June 30, 2011, will be recognized the following information: in Volume 42, No. 4, of the DSJ, to be pub- Focused Issues of DSJ lished in November 2011). 1. The mission of the journal and At this point in time, we are planning to a detailed editorial statement of Journal Submissions and Outcomes publish two focused issues: purpose are provided at decisionsciencesjournal.org/mission.asp. Between June 15, 2010, and July 22, 2011, • Managing innovation in supply chains We strongly urge all authors to re- there were a total of 369 submissions (Co-Senior Editors: Barbara Flynn, Ale- view this information to ensure that to the journal. As of July 22, 2011, the da Roth, and Xiande Zhao): We made d e c i s i o n l i n e • 28 • o c t o b e r 2 0 1 1 final decisions on these manuscripts changes for the journal. Of course, there September 30, 2011. Papers that are ac- have been minor changes in the group of Submitting articles to cepted for publication for this focused associate editors since a few did make the Decision Line issue will be published during 2012. decision to take a break from their duties Members are invited to submit essays of • (Co-Senior Editors: Ram Gopal and to DSJ. We were able to recruit additional about 2,000 to 2,500 words in length on Prabhudev Konana): We hope to make AE’s to replace these individuals effec- topics of their interest, especially articles of final decisions on these manuscripts by tive July 1 and the revised list of AE’s concern to a broad, global audience. Please April 30, 2012. Papers that are accepted is available at decisionsciencesjournal. send essays (including brief bio and photo) for publication in this focused issue org/team.asp. to either the respective feature editor or to Editor Krishna Dhir. will also be published during 2012. Another priority of the journal is to continue to expand the reach of DSJ Deans’ Perspective & Editor internationally. As editor, I have already Annual Recognition Krishna S. Dhir, Berry College represented the journal at the 11th Annual [email protected] At the 2010 Annual Meeting of the Deci- International Meeting of the Decision Sci- sion Sciences Institute (held in San Diego, ences Institute in Taiwan held in July 2011 Doctoral Student Affairs CA), the following individuals were and also participated in journal-related Xenophon Koufteros, Texas A&M recognized: panel discussions at another international University conference. Obviously, other relevant infor- [email protected] • V. Daniel R. Guide, Jr. of Pennsylvania mation for the journal was disseminated E-Commerce State University was recognized as the at both these international meetings, and I Kenneth Kendall, Rutgers, The State Outstanding Associate Editor for 2009- was also able to recruit additional interna- University of New Jersey 2010. tional scholars to serve as Associate Editors [email protected] • The best paper award for 2009-2010 for the journal. I will continue with these was awarded to G. Tomas M. Hult, initiatives and will share the outcomes in From the Bookshelf Christopher W. Craighead, and David my journal update next year. Vijay R. Kannan, Utah State University J. Ketchen, Jr. for their article “Risk Un- I look forward to sharing more in- [email protected] certainty and Supply Chain Decisions: formation on the journal with the DSI In the Classroom A Real Options Perspective” (Vol. 41, community at the upcoming DSI Annual Bih-Ru Lea, Missouri University of Science No. 3, pp. 435-458). Meeting in Boston. I do hope you will and Technology continue to provide the strong support to [email protected] the journal not only by submitting your Concluding Thoughts Information Technology Issues best work but also by helping to referee Vijayan Sugumaran, Oakland University The focus of the DSJ will continue to be submitted manuscripts. DSJ continues to [email protected] the publication of exemplary and rigor- be an excellent outlet for disseminating ous research addressing business deci- both theoretical and practical research, In the News sions primarily in the areas of IS/T and and I hope that we can work together Carol Latta, Decision Sciences Institute O/SCM. At this point in time, I do not see to maintain and enhance its reputation [email protected] any reason to implement major editorial within our community. n International Issues John Davies, Victoria University in Wellington, New Zealand 2D or Not 2D, from page 14 [email protected]

Membership Roundtable Kendall, K. E. (2011). Walled garden or tag.microsoft.com/consumer/index.aspx Robert L. Andrews, Virginia virtual prison: What you need to know Commonwealth University uk.gizmodo.com/5431759/worst-gad- about the app store's new approach to [email protected] gets-gallery/gallery/ selling software. Decision Line, 42(3), May. Production/Operations Management Accessed at: www.decisionsciences.org/ www.boingboing.net/2005/06/12/two_ Daniel A. Samson, University of million_cuecats_.html decisionline/Vol42/42_3/default.asp Melbourne, Australia [email protected] Related Links www.cuecat.com/ www.imediaconnection.com/con- Research Issues interactivesnack.wordpress.com/2010/ tent/28604.asp n Miles Nicholls, RMIT University, Australia 01/10/2d-codes-qr-code-datamatrix- [email protected] code-microsoft-tag-bee-tag-and-resources/ d e c i s i o n l i n e • 29 • o c t o b e r 2 0 1 1 ANNOUNCEMENTS

(see more information on related conferences and publications at http://www.decisionsciences.org)

Institute Meetings n The Northeast Region will hold its tion Engineering will be held in Orlando, annual meeting March 21-23, 2012, at the FL, March 26-29, 2012. Submission dead- n The 42nd Annual Meeting of the Hyatt Regency Newport Hotel and Spa line for papers is November 15, 2011. Institute will be held November 19-22, in Newport, Rhode Island. Paper submis- 2011, at the Boston Marriott Copley Place www.sel.uniroma2.it/Mod4sim12 sion deadline is November 5, 2011. Hotel in Boston, Massachusetts. Submis- n The 2012 International Conference on sion deadlines have passed. For more www.nedsi.org/ Electrical Engineering (ICEENG'8)will information, contact Program Chair n The Southeast Region will hold its hold its international conference in Cairo, Kenneth K. Boyer, Ohio State University, 2012 meeting February 29 - March 2 in Egypt, on May 29-31,2012. Submission Fisher College of Business, (614) 292-4605 Columbia, SC. deadline is January 13, 2012. [email protected]. www.sedsi.org www.mtc.edu.eg/all-conf.htm n The 43rd Annual Meeting of the n The Southwest Region will hold n The Project Management Institute Institute will be held November 17- its 2012 Annual Meeting on Febru- will hold its Research and Education 20, 2012, at the San Francisco Marriott ary 29-March 3, 2012, in New Orleans at Conference at the University of Limerick, Hotel in San Francisco, CA. Submission the New Orleans Sheraton. Submission Limerick, Ireland. Call for submissions deadlines: refereed papers and competi- deadline was October 3, 2011. closes December 1, 2011. tions: April 1, 2012; abstracts and propos- www.PMI.org/Knowledge-Center/ als, May 1, 2012. For more information, www.swdsi.org Research-Conference.aspx contact Program Chair Thomas Choi, n The Western Region will hold its 2012 Arizona State University. Annual Meeting on April 3-6, 2012, at the Publications Hilton Waikoloa Village on Big Island, HI. n The 11th Annual International DSI n Submission deadline was October 1, 2011. The Management Research Review and 16th Annual APDSI Joint Meeting will publish a Fall 2012 Special Issue www.wdsinet.org was held July 12-16 in Taipei, Taiwan. on Strategic Directions for Innovation idsi.nccu.edu.tw/idsi2011/ Management. The aim of this special n The Asia-Pacific Regionwill hold its Call for Papers issue is to promote new theoretical and next meeting July 22-26, 2012, at The Conferences empirical research on the developments within the field and practice of innova- LeMeridien Chiang Mai Hotel, Chiang n The Association of Global Manage- tion management. A more complex view Mai, Thailand. ment Studies will hold its 2012 interna- of the emerging branches of innovation www.apdsi.org tional conference at the Harvard Faculty offers new directions for research. Sub- Club, Harvard University, Cambridge, n The European Region will hold its mission deadline is November 20, 2011. 3rd annual conference June 24-27 in MA, on March 5-6, 2012. The theme is www.emeraldinsight.com/products/ Istanbul, Turkey, at Istanbul Kemerbur- Global Strategies and Sustainable Inno- journals/author_guidelines.htm?id=mrr gaz University. Submission deadline is vation Across Disciplines. Submission February 15, 2012. deadline is December 15, 2011. n The International Journal of Voca- tional and Technical Education (IJVTE) www.edsi2012-kemerburgaz.com/ www.association-gms.org/conferences/ is a multidisciplinary peer-reviewed siccom.html index.html journal to be published monthly by n The 2012 IEEE Conference on Com- n The 5th Annual Meeting of the Indian Academic Journals. We invite you to putational Intelligence for Financial En- Subcontinent will be held January 4-6, submit your manuscript(s) for publica- gineering and Economics (CIFEr 2012) 2012, at the Great Lakes Institute of Man- tion to [email protected]. will be held at Credit Suisse in New York agement, Chennai, India. IJVTE is an open access journal. For more City on March 29-30, 2012. It is sponsored n The Mexico Region. For more infor- information: by the IEEE Computational Intelligence mation, contact Antonio Rios, Instituto Society and is the major collaboration www.academicjournals.org/IJVTE Tecnologico de Monterrey, antonio.rios@ between the professional engineering itesm.mx and financial communities. Submission n The Midwest Region will hold its 2012 deadline is November 1, 2011. More conferences and calls for papers Annual Meeting on April 12-14, 2012, in www.ieee-cifer.org are listed on our website: Grand Rapids, MI. www.decisionsciences.org/ n The 2nd International Workshop on conferences/default.asp www.pom.edu/mwdsi/ Model-Driven Approaches for Simula-

d e c i s i o n l i n e • 30 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 2011 Program Chair’s Message 42nd Annual Meeting November 19-22, 2011 KENNETH K. BOYER, Ohio State University DSI 2011 Meeting Update 2011 Annual Meeting Coordinators As the air becomes Please preview the sessions at: Program Chair cooler and the trees www.decisionsciences.org/annualmeet- Kenneth K. Boyer lose their leaves (at Ohio State University ing/meetinginfo/overview.asp least in the northern Fisher College of Business (614) 292-4605 hemisphere), plans Third, the budget for food has been en- [email protected] for the upcoming an- hanced this year. In addition to the Fel- nual meeting our below's lunch on November 20, continental Associate Program Chair Tobias Schoenherr ing finalized. There breakfast will be offered at 7:30 - 8:30 am Michigan State University are over 350 different sessions scheduled on November 20 prior to the plenary Broad Graduate School of Management for presentation, with a mix of topics, talks by Dean Oliver and Steven Epping- (517) 432-6437 authors, and formats. In addition to our er. Another continental breakfast will be [email protected] normal, academic fare, there will be some offered from 7:30 - 8:30 am in conjunction Proceedings Coordinator informal entertainment. Specifically, a with many of the scheduled Interactive Kaushik Sengupta performance by the Bostonians, Boston Sessions. So, please join us for a morn- Hofstra University College's co-ed a capella singing group, ing pick me up and attend one of these Zarb School of Business (516) 463-7825 outside Salons F/G sessions to engage [email protected] before the Annual with authors and Welcome Reception The 2011 DSI Annual Meeting offer constructive CIS Manager on November 19. Scott E. Sampson features seven exciting plenary talks suggestions on their Brigham Young University The group performs research. by leading professionals and Department of Business Management pop, rock, and r&b (801) 422-9226 music—and should academics in the decision sciences. Finally, there will [email protected] be seven different not be missed. For a www.decisionsciences.org plenary sessions Job Placement Coordinator preview, please see Arijit (Jit) Sengupta the following link: spaced through- Wright State University out the conference. Raj Soin College of Business www.bcbostonians.com/ While the early registration deadline is Information Systems and Operations Management Department still a month away, it is a good idea to Second, a custom webpage has been (937) 775-2115, fax: (937) 775-3533 book a room now at the Marriott and created to highlight over 75 featured [email protected] look into airfares before they increase sessions for the conference. These ses- substantially. Local Arrangements Coordinators sions have been selected by track chairs Joy Field, Boston College [email protected] to include cutting-edge research and As always, more complete information Janelle Heineke, Boston University leading experts in various topics. All on the conference as a whole can be [email protected] featured sessions will occur in the same found at: set of seven large rooms with special Technology Coordinator signage to make navigating easy. One of www.decisionsciences.org/annualmeet- Jamison Day ing/ Louisiana State University the featured sessions involves a revised E. J. Ourso College of Business approach to the long-established Buffa Specific schedule information for indi- (812) 320-4009 [email protected] Doctoral Dissertation Competition. This viduals, tracks or times can be found via year, four finalists have been announced, the preliminary schedule at: Executive Director, with each being invited to to present their Decision Sciences Institute arguments as to why their dissertations dsi.byu.edu/dsis/view.pl Carol J. Latta merit being the winner. Join us for this (404) 413-7710 (404) 413-7714 fax exciting event (9:30 - 11:00 am, Sunday, I look forward to seeing you in Bos- [email protected] November 20) and see if your evaluations ton—spread the word, bring a friend or match those of the judges in attendance. colleague. n

d e c i s i o n l i n e • 31 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 2011 Keynote Presentations 42nd Annual Meeting November 19-22, 2011 The 2011 DSI Annual Meeting will feature seven exciting plenary talks by leading professionals and academics in the decision sciences.

November 19, 2:00 - 3:30 pm November 21, 12:00 - 1:00 pm

John Toussaint, MD, CEO Emeritus of Thedacare, is a lean healthcare expert and co-author of On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry.

Toussaint Scheinkopf Rhind Goldratt Luk Van Wassenhove is Henry Ford Lisa J. Scheinkopf and Bill Rhind of Goldratt Consulting Chaired Professor of Manufacturing at will review Dr. Eli Goldratt's many contributions to the man- Insead, France, and will examine sustain- agement of organizations. Goldratt was an educator, author, able and humanitarian operations. scientist, philosopher, and business leader. But he was, first and foremost, a thinker who provoked others to think. His bestselling book The Goal, first published in 1984, was recently named by Time magazine as one of the top 25 best business books. Van Wassenhove John D. Halamka, MD, is Chief Informa- November 20, 8:00 - 9:30 am tion Officer of the Beth Israel Deaconess Medical Center, Chief Information Of- Steven D. Eppinger is General Motors ficer and Dean for Technology at Har- LGO Professor of Management at MIT. vard Medical School, Chairman of the He will speak on "Gen Y and Design New England Health Electronic Data Thinking and Decision Making." Interchange Network (NEHEN), CEO of Halamka MA-SHARE (the Regional Health Infor- mation Organization), Chair of the US Healthcare Information Technology Standards Panel (HITSP), Eppinger and a practicing Emergency Physician.

Dean Oliver is Director of Production Eric von Hippel, T. Wilson Professor in Analytics at ESPN and formerly Director Management, MIT, is an expert in open of Quantitative Analysis with the Denver innovation. In his most recent book, Nuggets. He has been called the "dean of Democratizing Innovation (MIT Press/ basketball statistical analysts." He earned April 2005), he shows how communi- a PhD from the University of North Caro- ties of users are actually becoming such lina in 1994 on using statistics to make powerful innovation "engines" that they forecasts and is the author of Basketball Oliver von Hippel are increasingly driving manufacturers on Paper: Rules and Tools for Permormance out of product development altogether— Analysis. a pattern he documents in fields ranging from open source software to sporting equipment.

d e c i s i o n l i n e • 32 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston 2011 Best Papers and Paper Award Winners Decision Sciences Institute 42nd Annual Meeting November 19-22, 2011 BEST THEORETICAL/ EMPIRICAL PAPER Track: Healthcare Management Markov Decision Process Model for Asymptomatic Intracranial Aneurysm Track: Supply Chain, Logistics, and Quality Management Treatment Selection under Risk Aversion Synergistic Use of Experiment and Survey for Cross-Level Behavioral OM Vera Tilson (University of Rochester), David Tilson (University of Research Rochester) Kuo-Ting Hung (Suffolk University), Chanchai Tangpong (North Dakota State University) HM-20 Monday, Nov. 21st, 2011, 10:00-11:30 am SC-11 Saturday, Nov. 19th, 2011, 12:00 – 1:30 pm Track: Information Technology BEST APPLICATION PAPER Testing Alternative Models of User Involvement and Satisfaction in the Social Media Context Track: Decision Making and Problem Solving Jeen-Su Lim (University of Toledo), John H. Heinrichs (Wayne State Who Can We Trust? : The Influence of Insider Threats on IS Security University), Kee-Sook Lim (The University of Toledo) Investments IT-6 Saturday, Nov. 19th, 2011, 10:00-11:30 am Jian Hua (The University of the District of Columbia), Sanjay Bapna (Morgan State University) Track: Innovative Education DM-22 Tuesday, Nov. 22nd, 2011, 8:00-9:30 am Gender and Student Outcomes Tuncay Bayrak (Western New England University) BEST INTERDISCIPLINARY PAPER IE-4 Saturday, Nov. 19th, 2011, 10:00-11:30 am Track: Management Strategy and Organizational Behavior Do Supportive Human Resource Practices Mediate the Effect of Track: Management Strategy and Organizational Behavior/Theory Entrepreneurial Orientation on Firm Performance? Six Sigma strategy and Absorptive Capacity: The Effects of Technical, Cheng-Chieh Hsiao (National Chengchi University), Carol Yeh-Yun Psychological and Contextual Factors Lin (National Chengchi University) Arumugam Velaayudan (University of Strathclyde, Glasgow, UK) MO-14 Monday, Nov. 21st, 2011, 10:00-11:30 am MO-6 Sunday, Nov. 20th, 2011, 1:30-3:00 pm

BEST ENVIRONMENTAL ISSUES PAPER Track: Marketing and Cross-Functional Interfaces Track: Service and Manufacturing Operations Management A Cross-Cultural Study of Symbolic Meanings of Product and Services Is Remanufacturing Environmentally Friendly Kemal Buyukkurt (Concordia Univ), Wei Zhang (Caisse Desjardins) Wenjun Gu (University of Illinois Urbana Champaign), Dilip MC-8 Monday, Nov. 21st, 2011, 1:30-3:00 pm Chhajed (University of Illinois at Urbana-Champaign), Nicholas C. Petruzzi (University of Illinois at Urbana-Champaign) Track: Product/Process Innovation and Project Management Socio-Cognitive Dynamics of Entrepreneurial Ideation SM-18 Monday, Nov. 21st, 2011, 10:00-11:30 am Robert M. Gemmell (Case Western Reserve University), Richard BEST CASE STUDY PAPER Boland (Case Western Reserve University), David A. Kolb (Case Western Reserve University), Sheri Perelli (Case Western Reserve Track: Service and Manufacturing Operations Management University) RFID-enabled Track and Traceability in Job-Shop Scheduling Environment PI-7 Monday, Nov. 21st, 2011, 8:00-9:30 am Jongsawas Chongwatpol (Oklahoma State Univ), Ramesh Sharda (Oklahoma State Univ), Naruamol Benmard (TMA Systems, LLC) Track: Service and Manufacturing Operations Management SM-12 Sunday, Nov. 20th, 2011, 1:30-3:00 pm Managing a Service System under the Influence of Social Interaction Xuchuan Yuan (National University of Singapore), H. Brian BEST STUDENT PAPER Hwarng (National University of Singapore) Track: Service and Manufacturing Operations Management SM-2 Saturday, Nov. 19th, 2011, 8:00-9:30 am The Link between Purchasing Strategies and Purchasing Structure Melek Akin Ates (Rotterdam School of Mgt., Erasmus University) Track: Supply Chain, Logistics, and Quality Management AD-33 Sunday, Nov. 20th, 2011, 3:30-5:00 pm Comparison of Collaborative Cost Reduction Strategies in a Supply Chain Seung Ho Yoo (Sunmoon University), Hosun Rhim (Korea University, Seoul, Republic of Korea), Myung-Sub Park (Korea University) BEST TRACK PAPERS SC-31 Sunday, Nov. 20th, 2011, 3:30-5:00 pm Track: Accounting and Finance Internal Control Requirements for Public Corporate Managers Are Not Track: Sustainable Operations Being Addressed in the Current Management Literature Is Safe Production an Oxymoron? Evidence from Ten Case Studies Judith Anne Kamnikar (Auburn University Montgomery), Edward Mark Pagell (York University), David A Johnston (Schulich School G. Kamnikar (Troy University Montgomery), Beverly Strachan of Business, York University), Robert Klassen (University of (Troy University Montgomery) Western Ontario), Markus Biehl (York University) AF-2 Saturday, Nov. 19th, 2011, 8:00-9:30 am SO-1 Saturday, Nov. 19th, 2011, 4:00-5:30 pm

Track: Decision Making and Problem Solving Using Demand Patterns of Related Products in Improving the Forecast Accuracy of Intermittent Demand Matthew D. Lindsey (Stephen F Austin State University), Robert J. Pavur (University of North Texas) DM-9 Sunday, Nov. 20th, 2011, 1:30-3:00 pm d e c i s i o n l i n e • 33 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 2011 New Faculty Development Consortium 42nd Annual Meeting November 19-22, 2011 Covering teaching, research, publishing, and other professional development issues

The New Faculty Development Con- sortium (NFDC) is a program for faculty who are in the initial stages of their Application for 2011 New Faculty Development Consortium academic careers and who would like to November 19, 2011 • San Diego, California gain insights about teaching, research, publishing and professional development. Faculty members who have earned Check with the Coordinator (see below) for availability. their doctoral degrees and are in the first three years of their academic careers are Name: eligible to apply. The consortium will be held on Sat- Current institution and year of appointment: urday, November 19, 2011, as part of the DSI conference. The day long agenda for the consortium will consist of interactive Mailing address: presentations and panel discussions led by business faculty at varying stages of their careers. The program will also Year doctorate earned & Doctoral institution: provide opportunities for interaction and networking with experienced faculty as Phone | Fax | E-mail: well as with co-participants in the consortium. The program will include sessions Research interests: on a variety of topics such as: • Tenure and promotion • Building a successful research program Teaching interests: • Excellence in teaching • Institutional citizenship—service toward your institution and toward Major concerns as a new faculty member and/or topics you would like to hear the academic community discussed To participate in the consortium, please send an email providing the information listed on the DSI annual meeting website Have you attended a previous DSI Doctoral Student Consortium? yes no under NFDC along with your current vita to the coordinator listed below. To If so, when? be eligible for participation, your application must be received by the end of the day on Friday, September 30, 2011. Early applications will be appreciated. The first New Faculty Development Consortium Coordinator: 50 qualified applicants will be selected for participation. Although each NFDC Elliot Rabinovich participant will be required to register W. P. Carey School of Business for the DSI 2011 Annual Meeting, there Arizona State University will no additional fees for participating (480) 965 5398 in this consortium. n [email protected]

d e c i s i o n l i n e • 34 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute New Faculty Development Consortium 42nd Annual Meeting November 19-22, 2011 he New Faculty Development Consor- n NF-3: Developing a Productive Ttium, co-sponsored by Alpha Iota Delta Research Agenda: From Dissertation and Beta Gamma Sigma, is for faculty in the to Publications Participants: Thomas J. Goldsby (The Ohio State University), A. Michael Knemeyer (The beginning of their careers who would like Saturday, Nov. 19th, 2011, 10:30-12:15pm Ohio State University) to learn more about teaching, research, Session Facilitator: Curtis Grimm (University publishing and other professional develop- of Maryland) n NF-7: Professional Citizenship and ment issues. Attendance at this consortium Participants: Manoj K. Malhotra (Univ. of Work-Life Balance is by application and is open to faculty South Carolina), Anand Nair (Univ. of South Saturday, Nov. 19th, 2011, 4:15-5:00 pm members who have earned their doctoral Carolina), Rohit Verma (Cornell University) Session Facilitator: Craig Carter (University degree and are in the first three years of n NF-4: Luncheon of Nevada) their post-doctoral teaching career. Saturday, Nov. 19th, 2011, 12:15-1:30 pm Participants: Janelle Heineke (Boston n NF-1: Continental Breakfast and n NF-5: Publishing Papers at Top University), Vijay R. Kannan (Utah State University) Registration Journals: Panel Discussion with Editors n Saturday, Nov. 19th, 2011, 7:30-8:00 am NF-8: Closing Remarks Saturday, Nov. 19th, 2011, 1:30-2:45 pm Session Facilitator: Elliot Rabinovich (Arizona Saturday, Nov. 19th, 2011, 5:00-5:15 pm State University, Main Campus) Session Facilitator: Elliot Rabinovich (Arizona State University, Main Campus) Session Facilitator: Elliot Rabinovich (Arizona n NF-2: Building a Successful State University, Main Campus) Academic Career: Insights for n NF-6: Teaching Philosophies and n NF-9: Reception Promotion and Tenure Approaches: Proven Techniques, Do’s and Don’ts Saturday, Nov. 19th, 2011, 5:15-6:00 pm Saturday, Nov. 19th, 2011, 8:30-10:00 am n Session Facilitator: Kyle Cattani (Indiana Saturday, Nov. 19th, 2011, 3:30-4:00 pm University) Session Facilitator: Elliot Rabinovich (Arizona Participants: Thomas Y. Choi (Arizona State State University, Main Campus) Univ), Kingshuk K. Sinha (Univ of Minnesota)

Technology in the Classroom Miniconference n TM-1: Excel in Office 2010— • Cengage Tools • Visual Analytics with JMP New Display and Analysis Features Authors/Presenters: Adam Marsh (Cengage Authors/Presenters: Mia L Stephens (SAS Learning) Institute: JMP Division) Saturday, Nov. 19th, 2011, 8:00-9:30 am • WileyPLUS Session Facilitator: Jason K. Deane (Virginia n TM-4: Interactive Demonstrations Tech) Authors/Presenters: Franny Kelly (John Wiley of Applications & Sons, Inc.), Dean Karampelas (McGraw- • Excel in Office 2010—New Display and Hill/Irwin) Saturday, Nov. 19th, 2011, 4:00-5:30 pm Analysis Features • MyStatLab Session Facilitator: Barbara A. Price (Georgia Authors/Presenters: Wilma M. Andrews Southern University) (Virginia Commonwealth University), Authors/Presenters: Erin Lane (Pearson) Session Description: This session will provide Robert L. Andrews (Virginia Commonwealth n TM-3: Applications of Technology a small group of computers dedicated to each University) in the Classroom of the software products introduced in the n earlier sessions: JMP from SAS, CengageTools, TM-2: Instructional Software to Saturday, Nov. 19th, 2011, 12:00-1:30 pm Enhance Learning—Brief Overviews MyStatLab from Pearson, WileyPLUS, and Facilitator: Mrs. Cindy Randall (Georgia McGraw-Hill's Connect. Participants will be Saturday, Nov. 19th, 2011, 10:00-11:30 am Southern University) given the opportunity to have a lengthy hands- Facilitator: Amy Phelps (Duquesne • Teaching Business Technologies through on tutorial in a small group. The session will University) the Internet—Some Lessons be divided into two timed sessions to allow each participant to interactively work with two Session Description: This session will provide Authors/Presenters: Purnendu Mandal (Lamar different products. n brief overviews of several software products University) currently available for courses to enhance • Introduction to Mobile App Development learning. Participants will be invited back for using Apple iOS SDK hands-on tutorials of these products plus JMP in the last session of the day (4:00 pm). Authors/Presenters: Esther Klein (St Francis College) d e c i s i o n l i n e • 35 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 2011 Doctoral Student Consortium 42nd Annual Meeting November 19-22, 2011 Creating successful career paths for students from the dissertation to a research pro- Co-sponsored by McGraw Hill/Irwin, Alpha Delta Iota, Emerald Group gram that will put them on a strong Publishing, and the Decision Sciences Institute trajectory for tenure. Working in small breakout groups and with the advice DSI’s 29th annual Doc- all related to “who you know.” This is and guidance of the faculty mentor, toral Student Consor- your chance to meet and get to know participants will identify their areas of tium is an engaging, some of the leading researchers and expertise, target appropriate journals, interactive professional educators in the field. find suitable co-authors, and plan a experience designed to 2. Skill development—excellent teach- mix of publications. help participants suc- ing and research require practical cessfully launch their • Meet the Editors and Academic Re- Funda Sahin, skills in addition to content knowl- academic careers. We viewing. Editors from journals in the Doctoral edge. You will learn from veterans are pleased to have decision sciences and related fields Consortium who will share their secrets to success. will describe the missions of their Coordinator the sponsorship of McGraw Hill/Irwin, 3. Furthering your research—the re- publications and will discuss how to Alpha Delta Iota, Emerald Group Pub- search incubator will give you a craft strong manuscript submissions, lishing, and the Decision Sciences In- chance to engage in a discussion of how to improve the chances of getting stitute for this important event. The your research ideas with your peers a journal article accepted, and how to Consortium will take place on Saturday, and with outstanding researchers. respond to reviews. Participants will November 19, 2011, at the 2011 DSI also learn about how to be a construc- 4. Learn about DSI—this is a chance Annual Meeting in Boston, Massachusetts. tive reviewer of manuscripts. to “test-drive” DSI, learn about its people, it processes (such as place- • Job Search Seminar. Should I target Who Should Attend? ment services), and its opportunities. my job search on research-oriented schools? Teaching schools? Private? The Doctoral Consortium is offered to in- 5. Fun!—come socialize with your cur- Public? What’s the best way to sell dividuals who are well into their doctoral rent and future colleagues in a city myself? What are the ingredients of a studies. The Consortium welcomes stu- that has retained its sense of history good job interview? This session will dents from all subject areas within the de- and tradition, while carefully blend- help participants answer these ques- cision sciences. A variety of students with ing in cosmopolitan progress. tions through insights drawn from a backgrounds in operations management, panel of faculty experts. management information systems, man- Program Content agement science, strategy, organizational Join Us behavior, marketing, accounting, and The Doctoral Student Consortium in- other areas will increase the vitality of volves seasoned, world-class research The Doctoral Consortium does more than the sessions. The program will focus on faculty from several schools, junior prepare individual students; it creates a career goals, job search issues, placement faculty just beginning their careers, and community of colleagues you’ll know services, research strategies, teaching ef- key journal editors. All will help guide throughout your career. Please plan to at- fectiveness, manuscript reviewing, and discussions in the following sessions: tend the Consortium and also encourage promotion and tenure. Students who are your student colleagues to participate in • Teaching Effectiveness. Harvey interested in addressing these subjects in this important program. Although many Brightman will return to the Doctoral a participative, interactive way will enjoy participants will be entering the job market Consortium for another post-retire- and benefit from the Consortium. for 2011- 2012, others will appreciate the ment workshop in 2011. His sessions opportunity to get a better understanding are simply not to be missed – even of an academic career and how to approach Why Should You Attend? experienced faculty members sit in on the job market the following year. these dynamic and inspiring sessions. There are several important reasons why you should attend. • Research Strategy Workshop. In this Application Process 1. Networking—getting a job, finding hands-on workshop, tenured faculty collaborators, and gaining advantages mentors help participants to develop Students in all areas of the decision sci- in the career you are about to enter are a strategic research plan for moving ences are encouraged to apply for the DSI

d e c i s i o n l i n e • 36 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

Doctoral Consortium. Those wishing to tion. Applications received after July Boston Decision Sciences Institute be included should submit: 29th will receive consideration on a 42nd Annual Meeting 1. A current curriculum vita, including space-available basis. November 19-22, 2011 contact information (e-mail in par- Participants must pay the regular student ticular), your major field (operations registration fee for the annual meeting, ognition in the placement system, special management, MIS, management sci- but there will be no additional charge designation on their name badges, and an ence, strategy, and so on), the title of for the Consortium. This fee includes the introduction to the larger DSI community your dissertation proposal or the title luncheon and reception on Saturday, the at the breakfast and plenary session. n of a current research paper. networking luncheon on Sunday, and the 2. Interested students are encouraged CD-ROM of the proceedings. Although Doctoral Consortium Coordinator to apply early if they wish to ensure students will be responsible for all of Funda Sahin themselves space in the Consortium. their own travel and accommodation Dept of Decision and Information Sciences Materials should be emailed to Funda expenses, it is customary for participants’ schools to provide monetary support for C. T. Bauer College of Business Sahin, Doctoral Consortium Coordi- University of Houston these purposes. nator at [email protected], by Houston, TX 77204-6021 Consortium participants will be recog- July 29, 2011. Those who apply by [email protected] this date and meet the criteria listed nized in Decision Line, the Institute’s news 713-743-4135 (office) above will be accepted for participa- publication. They also receive special rec-

Doctoral Student Consortium Schedule

Continental Breakfast and n DC-6: Joint Luncheon with New (Michigan State University), Powell Robinson Registration Faculty Development Consortium (University of Houston), Marion Sobol (Southern Methodist University), Morgan Saturday, Nov. 19th, 2011, 7:30-8:00 am Saturday, Nov. 19th, 2011, 12:15 - 1:30 pm Swink (Texas Christian University), Srinivas Talluri (Michigan State University) n DC-2: Welcome and Introductions Participants: Krishna S. Dhir (Berry College), Kenneth Boyer (The Ohio State University), n Saturday, Nov. 19th, 2011, 8:00-8:30 am DC-9: Closing Remarks Gregory W. Ulferts (University of Detroit Saturday, Nov. 19th, 2011, 4:30 - 4:45 pm n DC-3: How to Identify and Mercy) Interview for a Job n DC-7: Writing Publishable Articles Session Facilitator: Funda Sahin (University of Houston) Saturday, Nov. 19th, 2011, 8:30-9:30 am and Navigating the Review Process n DC-10: Joint Reception with New Session Facilitator: Janelle Heineke (Boston Saturday, Nov. 19th, 2011, 1:30 - 2:45 pm Faculty Development Consortium University) Session Facilitator: Manoj K. Malhotra Saturday, Nov. 19th, 2011, 5:15 - 6:00 pm Participants: Gokce Esenduran (The Ohio (University of South Carolina) State University), Arunachalam Narayanan Participants: Asoo Vakharia (University (Texas A&M University), Tobias Schoenherr of Florida), Chetan S. Sankar (Auburn (Michigan State University) University), Thomas Y. Choi (Arizona State n DC-4: Managing the Tenure Years University), Daniel Guide (Pennsylvania State University) Saturday, Nov. 19th, 2011, 9:30-10:30 am n DC-8: Strategic Research Planning Session Facilitator: Powell Robinson Workshop (University of Houston) Saturday, Nov. 19th, 2011, 3:00 - 4:30 pm Participants: Jennifer V. Blackhurst (Iowa State University), Norman Johnson (University Participants: Funda Sahin (University of of Houston), Burcu B. Keskin (University Houston), Kurt M. Bretthauer (Indiana of Alabama), Wendy L. Tate (University of University), Soumen Ghosh (Georgia Institute Tennessee) of Technology), Gregory R. Heim (Texas A&M University), F. Robert Jacobs (Indiana n DC-5: Best Teaching Practices University), Xenophon Koufteros (Texas A&M Saturday, Nov. 19th, 2011, 10:45 am - 12:15 pm University), G. Keong Leong (University of Nevada, Las Vegas), Ram Narasimhan

d e c i s i o n l i n e • 37 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 42nd Annual Meeting Curricular Issues Miniconference November 19-22, 2011

he Decision Sciences Institute Cur- Authors/Presenters: Mary Gros (Teradata Inc.), • Does the MBA Experience Support ricular Issues Miniconference fea- Michael Goul (Arizona State University), Diversity? Demographic Effects on Program T Haluk Demirkan (Arizona State University) Satisfaction tures diverse sessions that address broad curriculum issues, including assurance of • Teaching Utility Theory with an Authors/Presenters: J. B. Arbaugh (University Application in Modern Portfolio of Wisconsin Oshkosh), Regina Bento learning, international opportunities for Optimization (Harvard Business School), Alvin Hwang faculty and students, cutting-edge peda- Authors/Presenters: Lihui Bai (Valparaiso (Pace University) gogical research, and an overview of the University), Paul Newsom (University of • Applying Mass Customization Concepts to strengths, weaknesses, challenges, and Louisville), Jiang Zhang (Adelphi University) Core Courses: Increasing Student-Centered opportunities facing business schools. Customization and Enabling Cross- Sessions focused more on the classroom- Functional Integration n CI-3: Newer Curricular level include hands-on demonstrations Authors/Presenters: Darryl D. Wilson (Old Developments and Learning Outcome Dominion University) of techniques presented in recently pub- Assessment lished Decision Sciences Journal of Innova- tive Education Teaching Briefs. Sunday, Nov. 20th, 2011, 3:30-5:00 pm Curricular Issues Miniconference Coordinators Session Facilitator: Hsin-Ginn Hwang David C. Yen, Miami University (National Chiao Tung University) [email protected] n CI-1: Curricular Issues in POM and MIS • A Comparative Study of Asia and U.S. Shin Yuan Hung, National Chung Cheng University Healthcare Information Management [email protected] Saturday, Nov. 19th, 2011, 12:00-1:30 pm Systems Curriculum Session Facilitator: John Davies (Victoria Authors/Presenters: Cho-Hsun Lu (National University of Wellington) Chung Cheng University), Hwai-En Han • Do Enterprise Resource Planning (National Chung Cheng University), Certification Courses Influence IS Hsin-Ginn Hwang (National Chiao Tung Enrollment? University) Authors/Presenters: Huilien Tung (Auburn • Measurement and Assessment of Learning University), Hsiang-Jui Kung (Georgia Authors/Presenters: Rajesh Srivastava (Florida Southern University) Gulf Coast University), Elias T. Kirche • Quantitative Reasoning in the Operations (Florida Gulf Coast University) Management Curriculum: Measuring • A Meta Analysis of Core Liberal Arts Student Achievement Courses and Business Administration Authors/Presenters: Mary J. Meixell Courses: Shifts Due to New University (Quinnipiac University) Requirements • The Role of Quantitative Courses in a Fast- Authors/Presenters: Cynthia Knott Eck track MBA Program (Marymount University), Donna M. Schaeffer (Marymount University) Authors/Presenters: Nicole Koppel (Montclair State University), Kimberly Killmer Hollister (Montclair State University) n CI-4: Featured Session: DSJIE Best Empirical Papers n CI-2: Featured Session: Best Monday, Nov. 21st, 2011, 3:30-5:00 pm Teaching Briefs Session Facilitator: Chetan S. Sankar (Auburn Sunday, Nov. 20th, 2011, 1:30-3:00 pm University) Session Facilitator: Susan K. Williams • Examining the Impact of Pedagogy (Northern Arizona University) on Student Application of Learning: Acquiring, Sharing, and Using Knowledge • Teaching Design Thinking Through Case for Organizational Decision Making Analysis: Joint Analytical Process Authors/Presenters: Alice C. Stewart (North Authors/Presenters: Shouhong Wang Carolina A&T State University), Jacqueline (University of Massachusetts Dartmouth), Williams (North Carolina A&T University), Hai Wang (Saint Mary's University) Karen Smith-Gratto (North Carolina A&T • Promoting Effective Decision Making University), Sylvia Sloan Black (Black Star Using Analytics in a Virtual Technology Strategies, Inc.), Betty Turner Kane (Guilford Lab College)

d e c i s i o n l i n e • 38 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 42nd Annual Meeting Teaching Case Studies Award Competition November 19-22, 2011

he Teaching Case Studies Workshop Mignon van Halderen (Rotterdam School of fund manager. Using data downloaded serves an active role in the dissemi- Management), Irma Bogenrieder (Rotterdam from Morningstar, Inc on 2852 mutual T School of Management) nation of new ideas with respect to case funds, students are prompted to investigate whether funds that beat the S&P 500 Index studies topics. Cases may be method- This case presents the takeover of Saab by Spyker Cars (Spyker)the Dutch boutique benchmark during a 5-year period are more ological in nature (i.e., crafted to support sports carmaker. On 24 November 2009, Victor likely to beat the Index over the next 5 years. the learning of a specific technical skill) Muller, CEO of Spyker noticed Saab owned • Narragansett Brewing Company: The or integrative (i.e., designed to foster by General Motors (GM) was for sale Muller Rebirth of a Brand the integration of scientific approaches grabbed the opportunity. He wrote an email to Christopher J. Roethlein (Bryant University), and analyses with real-world decision GM vice president Bob Lutz and eight minutes John K. Visich (Bryant University) later got a positive reply. After 93 days, the making. deal was closed. Muller was confident he Four years into the rebirth of the once could make Saab profitable by 2012 and restore popular Narragansett beer, Mark n its once iconic status, which GM let sink. Hellendrung, President of Narragansett TC-4: Teaching Case Award— Brewing Company (NBC),has to decide on Finalists • Ballis's Benchmark the long-term strategic direction of NBC Monday, Nov. 21st, 2011, 3:30-5:00 pm Yael Grushka-Cockayne (Darden School of from the following four major options: Business, University of Virginia) 1) continue with the current outsourced Session Facilitator: Alistair Brandon-Jones brewing and logistics system; 2) continue (University of Bath) This is the case of Margeret Ballis, a she begins her job in investment management. with the current outsourced brewing Dwarf Buys Giant: Spyker’s Acquisition of • Ballis is trying to asses her ability to arrangement, but change the distribution Saab consistently outperform the stock market; system; 3) switch production to a large she questions whether it is even possible national brewer; 4) build a brewery in to achieve consistent performance as a Rhode Island. n

2011 Instructional Innovation Award Competition Finalists Co-sponsored by Alpha Iota Delta and Pearson Prentice Hall compare rapidly evolving information system specimens—is an innovative and effective The Instructional Innovation Award their perceptions about the writing process approach for learners in the IS field. Our compared to students who did not. results indicate that learning by expedition Competition (II-1) seeks to recognize has a strong, positive community impact outstanding contributions that advance n Incorporating SCOR Scholar and compares favorably to conventional instructional approaches within the Training and Certification into Supply experiential and service learning styles. decision sciences. Four finalists have Chain Management Curricula: An n Introducing Geographic been chosen to present their papers Exploratory Study of Suitability and Information Systems in the Business Approach as part of the competition on Mon- School Curriculum with Business day, November 21, 8:00 - 9:30 am in Scott C. Ellis (University of Kentucky) Analyst Desktop the Suffolk room. The award will be SCOR Scholar training and certification David Bradbard (Winthrop University), promotes the understanding and application announced at the President’s Lunch. Barbara Fuller (Winthrop University) of the SCOR model which integrates supply This paper describes a teaching module that chain processes, metrics, best practices, and uses Business Analyst (BA) Desktop to develop n Improving Students’ Writing Compe- improvement methodologies into a holistic a marketing strategy for a retail store where tency through Online Writing Groups/ conceptual framework. Though widely GIS technologies are used for managerial adopted, the utility of the SCOR model as a Studios decision making. Students must manage Jamison V. Kovach (University of Houston), pedagogical instrument remains relatively geographic data for managerial decision Michelle Miley (University of Houston), unexplored. This study addresses the making and produce maps, reports, and Miguel Ramos (Universtity of Houston) suitability, method, and utility of providing marketing strategy recommendations based on SCOR Scholar training and certification within Communication skills contribute to success their analyses. supply chain management curricula in the workplace. Unfortunately, people often have trouble expressing their ideas in writing. n Expeditionary Learning in This research investigates the impact of online Information Systems: Definition, Instructional Innovation Award writing studios (i.e., peer feedback groups) Implementation, and Assessment Competition Coordinator on students’ writing competency. Results Karen Papke-Shields, Alan S. Abrahams (Virginia Tech) show that students who participated in online Salisbury State University writing studios performed better on the final Expeditionary learning—where students n written assignment for a course and improved collaboratively discover, catalogue, and d e c i s i o n l i n e • 39 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Making Statistics More Effective in Schools of Decision Sciences Institute 42nd Annual Meeting Business Miniconference November 19-22, 2011 n ST-1: Changing Perceptions of Authors/Presenters: Joseph S. Mollick (Texas applies it to a situation. This session will Introductory Business Statistics: Steps A&M University-Corpus Christi), Robert present approaches that fit with business for Reducing Anxiety and Increasing Cutshall (Texas A&M University-Corpus analytics. Starting with a business or research Relevance Christi) question creates a need for data and an • Is It Good to Combine Two Quantitative analysis method that can answer the question. Saturday, Nov. 19th, 2011, 4:00-5:30 pm Methods Courses into One? A Longitudinal Experiences will be shared from this type Session Facilitator: Robert L. Andrews Study approach in business and multi-disciplinary classes. A goal is to show value and inspire (Virginia Commonwealth University) Authors/Presenters: Jesus Tanguma further pursuit of statistics education. Participants: Robert A. Stine (Wharton School, (University of Texas Pan American), Jun Sun Univ. Penn.), Kathryn A. Szabat (La Salle (University of Texas-Pan American), Jie Ke n ST-6: Improving the Status of University), David Levine (Baruch College) (Texas A&M University) Statistics in B-Schools • Dynamic Word Problems Using Excel Session Description: Introductory business Monday, Nov. 21st, 2011, 10:00-11:30 am statistics has the unenviable reputation Authors/Presenters: Mark E. Eakin (The Session Facilitator: John D. McKenzie, Jr. among most business students as a hurdle University of Texas at Arlington) to overcome rather than a course that is (Babson College) • Do Planned Mistakes in Study Material integral to their major. This session will Participants: Keith Ord (Georgetown Increase Student Focus and Scores? discuss approaches that increase the relevance University), John D. McKenzie, Jr. (Babson of the course and also help students use Authors/Presenters: David W Weltman College), Dominique M. Haughton (Bentley statistics in occupational situations in the (University of Texas at Arlington), Mark E. University and Université Toulouse I) Eakin (The University of Texas at Arlington) workplace. Particular focus will be given to Session Description: Statistics is the driving force the importance of the first day of class and n ST-4: Analytics in Practice: What behind business analytics and empirical research the strategies that can be used to make the Academics Need to Know in business, yet business schools are reducing impression of the course a positive one. both quantitative requirements and the number of Sunday, Nov. 20th, 2011, 1:30-3:00 pm n ST-2: Featured Session: One-on-One statisticians on their faculty. Consequences include with Dean Oliver Session Facilitator: Michael J. A. Berry less effective research and graduates who are not (TripAdvisor, Boston College) prepared for careers in the fastest growing areas Sunday, Nov. 20th, 2011, 9:30-11:00 am of the economy. Presenters will briefly give three Participants: Anne Milley (JMP), Curt different approaches to improving the status of the Session Facilitator: Kellie B. Keeling Hinrichs (JPM), Robert L. Andrews (Virginia discipline before opening the floor to the audience. (University of Denver) Commonwealth University), Michael J. A. Session Description: Moderated interactive Berry (TripAdvisor, Boston College) n ST-7: Introducing Social dialogue regarding the future of statistics with Session Description: Speakers with extensive Responsibility/Financial Concepts into the Director of Production Analytics, ESPN and experience consulting with organizations Business Statistics formerly the Director of Quantitative Analysis that have adopted analytics in their decision with the Denver Nuggets, who has been called making lay out the areas of analytics and Monday, Nov. 21st, 2011, 1:30-3:30 pm the “dean of basketball statistical analysts.” skills most important for graduates to Session Facilitator: Keith Ord (Georgetown n understand and possess. Session will present University) ST-3: Enhanced Methods for the challenging areas for companies as they Teaching Statistics Participants: Keith Ord (Georgetown implement analytics and the knowledge gaps University), Richard Bliss (Babson College), Sunday, Nov. 20th, 2011, 9:30-11:00 am they need to address, as well as the important Norean R. Sharpe (Georgetown University) soft skills that analytics requires in practice in Session Facilitator: Norean R. Sharpe addition to quantitative tools. Discussion of Session Description: Most statistics educators (Georgetown University) implications for academics. agree that our courses should include topical • Homework for Learning Statistics: Online examples. Also, the concept of corporate social Technology Enhanced or Offline with n ST-5: Moving from the Sage on the responsibility (CSR) is becoming more central Pen, Pencil, Calculator, and Computer Stage to the Guide on the Side for to business education. One challenge is that Software—Is One More Effective than the Statistics Education there is no clear statistical relationship between Other? Sunday, Nov. 20th, 2011, 3:30-5:00 pm CSR and financial performance. The presenters will discuss the role of CSR, metrics that exist Authors/Presenters: Mrs. Cindy Randall Session Facilitator: Robert L. Andrews for CSR, and the difficulty in distinguishing (Georgia Southern University), E. James (Virginia Commonwealth University) between correlation and causation when Randall (Georgia Southern University), Participants: Lisa C. Dierker (Wesleyan comparing social and financial performance.n Barbara A. Price (Georgia Southern University) University), Stephen Custer (Virginia • Is there a Positive Correlation Between Commonwealth University) Students’ Performance in Business Session Description: Classical teaching Statistics and their Judgmental and Sensing of statistical methods presents a method, Personality Traits? demonstrates it with data and finally

d e c i s i o n l i n e • 40 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 2011 Elwood S. Buffa Doctoral Dissertation 42nd Annual Meeting Competition November 19-22, 2011

he DSI Doctoral Dissertation n David D. Dobryzkows, Eastern Michigan • Advisor & Degree-granting Institution: Award Competition is named University Kingshuk K. Sinha, University of Minnesota Tin honor of Professor Elwood S. • Dissertation: Linking Antecedents and Con- n Brent B. Moritz, Pennsylvania State Uni- Buffa, UCLA, for his many contributions sequences of Value Density in the Healthcare versity Delivery Supply Chain to the decision sciences. The purpose of • Dissertation: Cognition and Heterogeneity in the award is to encourage and publicize • Advisor & Degree-granting Institution: T. Supply Chain Planning: A Study of Inventory outstanding research by selecting and S. Ragu-Nathan and Mark A. Vonderembse, Decision Making University of Toledo recognizing the best dissertations written • Advisor & Degree-granting Institution: during 2010 in the decision sciences. This n Gökçe Esenduran, The Ohio State Univer- Arthur V. Hill, University of Minnesota year, the identification of the winner will sity take place—LIVE—at the annual meeting • Dissertation: Role of Environmental Legislation Coordinator on Sunday, November 11, 9:30-11:00 am. and Firm-Level Strategies on Product Take Back Over 40 judges evaluated nine submis- Johnny Rungtusanatham • Advisor & Degree-granting Institution: The Ohio State University sions of Ph.D. dissertations completed by Jayashankar M. Swaminathan and Eda the end of December 2010. Four finalists Kemahlioglu-Ziya, University of North n have been selected to present their argu- Carolina ments as to why their dissertations merit n Emily J. Kohnke, Iowa State University being the winner. Join us for this exciting event and see if your evaluations match • Dissertation: Health Care Supply Chain Design for Emerging Economies those of the judges in attendance.

Placement Services Coordinator Vacancy

Submit applications by: tion capabilities. The duty of the place- and experience related to the position, January 15, 2012 ment coordinator includes maintaining and (5) Description of institutional this system (minimal work involving commitment for the support of the co- The Decision Sciences Institute annually clearing the data at the beginning of the ordinator’s job functions for a three-year operates a web-based placement system, year, and generating occasional reports), period. Additional information may be which provides recruiting information responding to emails from prospective secured from the current coordinator, for both applicants and academic institu- employers or candidates, and take an oc- Arijit Sengupta, at 937-775-2115 or arijit. tions searching for faculty. The Institute is casional phone call asking for help with [email protected]. seeking a new placement coordinator for using the system. a three-year term beginning after the 2011 A final critical duty is the coordina- All interested parties should submit the Annual Meeting in November. At the tion of the placement activities at the items listed above by January 15, 2012, to: present time, all placement activities are annual meeting. Such duties include conducted by Dr. Arijit Sengupta with the working with the local arrangements Carol Latta support of Wright State University, Raj coordinator to secure equipment and Decision Sciences Institute Soin College of Business, Dayton, Ohio, space, working with the DSI staff to ar- J. Mack Robinson College of Business with the accounting aspects conducted range times and supplies, and ensuring Georgia State University by Institute staff. the smooth operations of the placement 75 Piedmont Ave, Suite 340 The current placement system area. Atlanta, GA 30303 provides a fair number of automation Items to submit: (1) Curriculum vita, capabilities, including self-posting of (2) Statement of activities and service phone: 404-413-7711 information by candidates and employ- provided to the Institute, (3) Statement of [email protected] ers, many different ways of searching and interest and availability to serve a three- n viewing information, and report genera- year term, (4) Statement of qualifications

d e c i s i o n l i n e • 41 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting Boston Decision Sciences Institute 42nd Annual Meeting All Featured Sessions November 19-22, 2011

Saturday, Nov. 19, 2011 n IT-4: IS Security #2 n SM-1: Outsourcing and Offshoring ALL DAY SESSIONS Chairperson: Eric Johnson (Dartmouth Chairperson: Sriram Narayanan 8:00 am - 5:00 pm College) • Typology of Extent of Outsourcing in • Measuring the Dependent Variable for Professional Service Firms n Doctoral Student Consortium Research into Secure Behaviors Subhajit Chakraborty, The University of Chairperson: Funda Sahin, University of Merrill Warkentin (Mississippi State Texas-Pan American Tennessee University, Detmar Straub (Georgia State • Directive and Egalitarian Relational University) n New Faculty Development Approaches in Offshore Outsourcing of • Usability Failures and Patient Data Services Consortium Hemorrhages Ismail Golgeci, The University of Tennessee; Chairperson: Elliot Rabinovich, Arizona State Eric Johnson (Dartmouth College) Wendy L. Tate, University of Tennessee University n MO-1: Positive Employee • Onsite Managers/Offshore Teams Behaviors and Organizational Linda Boardman Liu, Boston University; Saturday, Nov. 19, 2011 Performance Janelle Heineke, Boston University 8:00 am - 9:30 am Chairperson: Min Shi n AF-1: Ethics and Corporate • Proactive Personality, Stress and Saturday, Nov. 19, 2011 Organizational Citizenship Behavior Responsibility 10:00 am - 11:30 am Ozgun Burcu Rodopman, Bogazici Chairperson: Omid Sabbaghi, University of University Detroit Mercy n DM-2: Data Envelopment Analysis • Choices In Alliance Partner Selection: • Corporate Social Responsibility and Chairperson: Andrew L. Johnson, Department When Do They Create Value? Corporate Performance of Industrial and Systems Engineering, Texas Yu Liu, Saginaw Valley State University A&M University Shou-Lin Yang, National Cheng Kung University; Yung-Ming Shiu, National Cheng • Assessing the Use and Effect of • Rationalization of DEA Efficiencies Under Kung University Entrepreneurial Leadership Input Output Specialization • ROE: Return on Ethics Kathleen E. McKone-Sweet, Babson College Amarnath Bose, Birla Institute of Management Technology; Gokulananda Omid Sabbaghi, University of Detroit Mercy; • Toward a More Humanistic Ethos in Patel, Birla Institute of Management Min Xu, University of Detroit Mercy Contemporary Organizations: Challenges for Research and Practice Technology • Shareholdings of Board Members and • Proactive Data Envelopment Analysis: Corporate Performance: A Panel Quantile Mzamo P. Mangaliso, University of Effective Production under Stochastic Regression Analysis in China and Taiwan Massachusetts, Amherst, MA; Jann-Marie Culhane, The Culhane Group, St. Augustine, Environment Hsin-Hong Kang, National Cheng Kung FL; Bradford J. Knipes, Westfield State Chia-Yen Lee, Department of Industrial University; Shu Bing Liu, National Cheng University, Westfield, MA and Systems Engineering, Texas A&M Kung University University; Andrew L. Johnson, Department n SC-1: Pricing and Distribution n IT-1: Perspectives on IT Design of Industrial and Systems Engineering, Texas Chairperson: Shad Dowlatshahi, University of A&M University Chairperson: Rathindra Sarathy, Oklahoma Missouri-Kansas City State University • Environmental Assessment by Using DEA • A Novel Approach to Pricing and Radial and Non-Radial Models • The Security of Interval Responses to Distribution Plan: A Case Study Approach Queries Involving Confidential Data Toshiyuki Sueyoshi, New Mexico Institute of Shad Dowlatshahi, University of Missouri- Mining & Tech; Mika Goto, Central Research Rathindra Sarathy, Oklahoma State Kansas City Institute of Electric Power Industry University; Krish Muralidhar, University of Kentucky • Center Relocation: A Case Study • Data Envelopment Analysis (DEA) Equipped With DEA-Discriminant • BI Factors for Competitive Advantage Charles G. Petersen, Northern Illinois University; Gerald R. Aase, Northern Analysis (DA) Michael L. Gonzales, University of Texas Illinois University; Daniel R. Heiser, DePaul Mika Goto, Central Research Institute of at El Paso; Somnath Mukhopadhyay, The University Electric Power Industry; Toshiyuki Sueyoshi, University of Texas at El Paso; Leopoldo L. New Mexico Institute of Mining & Tech Gemoets, University of Texas at El Paso • Wholesale Pricing in Decentralized Supply Chains: The Case of Uniform vs Buyer- • Decision Support and Knowledge n IE-3: Journal Editors’ Panel — Specific Pricing Policies Management Systems: A Study in Research Trend in Innovative Emerging Industry Practices Asoo Vakharia, University of Florida; Lan Education Wang, University of Florida Richard M. Kesner, Northeastern Univ Chairperson: Chetan S. Sankar (Auburn University)

d e c i s i o n l i n e • 42 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

Participants: Chetan S. Sankar, Auburn Amrou Awaysheh, Instituto de Empresa (IE) Boston University; J. B. Arbaugh, University of Business School; Asad Shafiq, University of Decision Sciences Institute Western Ontario; Robert Klassen, University Wisconsin Oshkosh; Binshan Lin, Louisiana 42nd Annual Meeting State University-Shreveport of Western Ontario; Fraser Johnson, Ivey November 19-22, 2011 School of Business, University of Western A group of prominent editors from business Ontario education journals attend this panel to discuss n HM-7: Improving Healthcare Safety various issues in innovative education. • The Influence of Organizational Support in and Outcomes: Leadership and Lean Publication opportunities and research trend ERP System Integration will also be discussed in this panel. Arun Madapusi, Drexel University; Daniel Session Chair: Debra Thompson, University of Pittsburgh n PI-1: Service Innovation Cernas Ortiz, University of North Texas • Audit Process Quality in Voluntary Participants: Mimi Falbo (Carnegie Mellon Chairperson: William H.A. Johnson, Industry Standard Audits: Knowledge- Univ), Naida Grunden (Naida Grunden LLC) Pennsylvania State University-Erie Based Antecedents and the Moderating Although targeted efforts have resulted in • Service Innovation under Resource Effect of Clients—Top Management improvements in healthcare quality and Constraints Commitment safety, progress to date has been insufficient. David A Johnston, Schulich School of Ying Fan, University of Colorado at Industrial models applied in healthcare Business, York University; Linda Boardman Colorado Springs; Carol Prahinski, Michigan show great promise; however, the quality of Liu, Boston University; Larry J. Menor, The State University; Robert Klassen, University leadership appears to be the limiting factor University of Western Ontario; Diane H. of Western Ontario in how well and thoroughly those models Parente, Pennsylvania State University- become part of everyday work. This three-part Erie; Marie-Pierre Spooner, Universitie du session will present (1) new findings regarding Quebec, Montreal; William H.A. Johnson, Saturday, Nov. 19, 2011 leadership’s relationship to the safety climate; Pennsylvania State University-Erie (2) a “deep dive” into how lean principles can 12:00 pm - 1:30 pm improve patient flow and healthcare outcomes; This session involves research into the and (3) a look at how those same principles, practices of service innovation that create n HM-5: Cost/Quality Trade-offs and when fused with the leadership culture, can strategic and operational value under Patient-Centered Healthcare drive institution-wide change. conditions of resource constraints. While we will have a panel of researchers Chairperson: Justin Ren, Boston University n IT-9: Organizational IS and External discussing their work, the session is open • Analyzing the Relationship Between Cost Environment to all interested in this research area and and Quality Using a Bayesian Shrinkage Session Facilitator: Jose Benitez-Amado interactive discussion will be encouraged. Composite Measure of Quality (University of Granada) Jim Burgess, Boston University; Michael n SC-5: Configurations of Supply • Impact of Management Role, Gender, and Shwartz, Boston University Chains Level of Project Involvement on Corporate • Measuring Cost Efficiency: Is There a Best Chairperson: Heather Lutz, University of St. Governance in A Role-Based Enterprise Method? Thomas Portal Environment • Managing Value in Supply Chain - Case Justin Ren, Boston University; Carol Bih Ru Lea (Missouri University of Science Studies on the Sourcing Hub Concept Theokary, Boston University School of & Technology), Sequeira Daniel (Missouri Management University of Science & Technology) Anupam Agrawal, University of Illinois • Patient-Centered Care Practices and Quality at Urbana Champaign; Arnoud De Meyer, • Information Technology and Firm in Department of Veterans Affairs Nursing Singapore Management University; Luk N. Performance: Is the Capability of Proactive Homes: Is There a Relationship? Van Wassenhove, INSEAD Corporate Environmental Strategy a Missing Link? Yes • Global Supply Chain Configurations and Michael Shwartz, Boston University Management: Evidences From The Electric n HM-6: Theory of Constraints of Jose Benitez-Amado (University of Granada), Rita Walczuch (Maastricht University) Motors Industry Healthcare • All Hell Breaks Loose: A Brittle DSS Meets Federico Caniato, Politecnico di Milano; Chairperson: Lisa Ferguson, Illuminutopia Ruggero Golini, Universita di Bergamo; A Discontinuous Environment Participants: Antoine Gelder (University Matteo Kalchschmidt, Universita di Bergamo Darin A Ladd (Air Force Institute of of Pretoria), Rafael Conde, Gary Wadhwa • Disaster Relief Supply Chains: Taming the Technology), Joe S Valacich (Washington (Albany Memorial Hospital) Bullwhip State University) Authors will present the top of the Strategy Heather Lutz, University of St. Thomas; and Tactics tree (implementation plan) for n MO-3: Employee and Work Policies Laura Birou, Louisiana Tech University; dramatically improving performance in Session Chair: Mehdi Sagheb-Tehrani Nezih Altay, DePaul University hospitals, followed by Dr. van Gelder’s (Bemidji State University) experiences and results achieved implementing n SM-3: Environmental and Social • Employee Perceptions of Operations TOC in public and private hospitals in South Issues 2 Strategy Africa. Dr. Wadhwa shares his experience Chairperson: Amrou Awaysheh, Instituto de implementing TOC, Lean and Six Sigma in an Ahmad Karim (Indiana University / Purdue Empresa (IE) Business School Oral Maxillofacial private practice. Dr. Conde University at Fort Wayne), Amer Karim • The Impact of Supply Chain Structure shares some content regarding the TOC in (Northwestern University) on Social Issues in Buyer-Supplier healthcare programs he developed with his • The Effect of Shyness, Affiliation Motive, Relationships team in the countries of Columbia, Ecuador and Self-monitoring on OCB Expectation and Chile. Yutaka Ueda (Seikei University) d e c i s i o n l i n e • 43 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

• Effect of Work Values on Work Outcomes: problems) within heavily decentralized Boston Investigating Differences between Job organizations with agency problems. This Decision Sciences Institute Categories presentation will introduce supply chain 42nd Annual Meeting Yutaka Ueda (Seikei University), Yoko management in the humanitarian context, November 19-22, 2011 Ohzono (Seikei University) and outline the need for better preparedness and response to disasters. We also discuss • The Relation Between Self-Efficacy and • Environmental Sustainability Strategy for opportunities for more effective collaboration The Three Dimensions of Employee Hotels: A Cluster Analysis Approach among humanitarian organizations, as Engagement: An Empirical Investigation in Jie Zhang, Boston University; Nitin Joglekar, well as between humanitarians and private a Non-Western Country Boston University; Rohit Verma, Cornell organizations. The presentation uses a number University Grace K Dagher (Lebanese American of examples from our 10 years of close University), Nora Junaid (Lebanese collaboration with humanitarian • Is Safe Production an Oxymoron: Evidence American University) organizations. from Ten Case Studies • Insider Threats to Systems, Networks, Mark Pagell, York University; David A and Data by Involuntary Lame-Duck Johnston, Schulich School of Business, York Employees Saturday, Nov. 19, 2011 University; Robert Klassen, University David T. Green (Governors State University), 4:00 pm - 5:30 pm of Western Ontario; Markus Biehl, York Christopher O’Hara (Governors State University University) n IT-14: IS Quality • Role of POM in Crisis/Disaster • Identification of New Strategies to Motivate Chairperson: Jack S. Cook, Rochester Institute Management Employees: A Management Challenge of Technology Sushil K. Gupta, Florida International Joshua Rosenthal (Argosy University), • Assessing Data and Information Quality University; Martin K. Starr, Rollins College Sylnovie Merchant (Lynchburg College) Research Methods n HM-10: Panel Discussion on Theory M. Pamela Neely, SUNY College at of Constraints in Healthcare Brockport; Jack S. Cook, Rochester Institute Session Chair: Victoria J. Mabin, University of PLENARY TALKS of Technology Wellington Saturday, Nov. 19, 2011 • System Frame Erasure Rate and its Participants: Lisa A. Ferguson (Illuminatopia), 2:00 pm - 3:30 pm Relationship to Perceived Call Quality James F. Cox (University of Georgia), Antoine in a Wireless Network: A Quantitative Gelder (University of Pretoria), Rafael Conde, n Investigation AD-14: Plenary Talk: Applying Gary Wadhwa (Albany Memorial Hospital) Lean in Healthcare—The Thedacare Mary R. Lind, North Carolina A&T State This panel involves three physicians with direct Journey University; Michael Irizarry, Colorado experience applying theory of constraints in Technology University Session Description: John Toussaint, healthcare and two business experts with MD is CEO Emeritus of Thedacare, a lean • Investigating Service Quality Factors similar experience. The discussion starts with healthcare expert and co-author of On the of Korean Mobile Telecommunication each of the panelists providing a brief overview Mend: Revolutionizing Healthcare to Save Lives Industry: An Integrated Approach of their work regarding TOC in healthcare. and Transform the Industry will deliver this Mincheol Kim, Cheju National University; n HM-11: Community Level plenary talk on lean applications at Thedacare. Chengqi Guo, James Madison University; A new system of management/leadership is Jongtae Yu, Mississippi State University Approaches to Reforming the required for the ailing health systems around Healthcare System n the country. We will show specific examples SC-14: Role of Organizational Session Chair: Dennis Scanlon, Pennsylvania of what great leaders are doing to change the Knowledge State University culture of their healthcare organization to Chairperson: Jennifer Shang support building a community of healthcare Participants: Jessica Mittler (Pennsylvania workers focused on solving problems every • Examining the Role of Knowledge and State University), Jeffrey Beich (Pennsylvania day. This requires heavily change of leaders Innovation in Supply Chain State University) and we will outline what leaders need to David E Cantor, Iowa State University; Dennis Scanlon is a member of a research team change in their existing leadership practices. Jennifer V. Blackhurst, Iowa State University; at Pennsylvania State Univ. that has a grant Michael R. Crum, Iowa State University; to conduct impartial research and evaluation n AD-15: Plenary Talk: An Overview Qazi S. Kabir, Iowa State University expertise regarding The Aligning Forces for of Humanitarian (Operations) • Is Supply Chain Knowledge a Firm’s Most Quality (AF4Q) initiative. The AF4Q is a Research Valuable Resource? long-term, comprehensive effort to provide Session Description: Luk N. Van Wassenhove, resources, expertise and training focused on Kaitlin S. Dunn, The Pennsylvania State Henry Ford Chair of Manufacturing, Insead, accelerating quality improvement of healthcare University; Christopher W. Craighead, The will present this plenary talk regarding in 17 communities across the nation and is the Pennsylvania State University; David J. humanitarian operations research. The world signature program in the Robert Wood Johnson Ketchen, Auburn University; Tomas Hult, of humanitarian disasters is fundamentally Foundation’s $300 million commitment Michigan State University changing and the humanitarian organizations to improve the quality of U.S. health care. have a hard time coping. At the core of this n SO-1: Emerging Issues in Dr Scanlon will discuss issues including challenge are some fundamental supply chain Sustainable Operations public good, free rider problems, public v. private investments, ability of competitors to management problems (network design and Chairperson: Mark Pagell, York University prepositioning of relief supplies, bottlenecks, cooperate on community/social issues and procurement issues, tracking and tracing medical professionalism.

d e c i s i o n l i n e • 44 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

winner will take place - LIVE - at the annual Boston meeting. Over 40 judges evaluated nine (9) Decision Sciences Institute Saturday, Nov. 19, 2011 submissions of Ph.D. dissertations completed 42nd Annual Meeting November 19-22, 2011 6:00 pm by the end of December 2010. Four finalists have been selected to present their arguments n Annual Meeting Welcome as to why their dissertations merit being the and economic sustainability and responsibility, Reception winner. Join us for this exciting event and see if and Self—and Social Awareness—and discuss your evaluations match those of the judges in approaches for modifying management The Decision Sciences Institute’s Program attendance. education programs. Chair welcomes you to the Institute’s 42nd • Annual Meeting. This event will be an David D. Dobryzkowski (Ph.D. University of n MC-3: Panel Discussion: Revisiting excellent opportunity to connect with your Toledo), Dissertation: Linking Antecedents and Consequences of Value Density in the the Globalization Debate: Issues, colleagues early in the Annual Meeting. Trends, and Realities The reception will be a cash bar with Healthcare Delivery Supply Chain complimentary hors d’oeuvres. • Gökçe Esenduran (Ph.D. University of Chairperson: Syed T. Anwar, West Texas A&M North Carolina), Dissertation: Role of University-Carbondale Environmental Legislation and Firm-Level Participants: Terry Clark, Southern Illinois PLENARY TALKS Strategies on Product Take Back University-Carbondale; Saeed Samiee, Univ of Sunday, Nov. 20, 2011 • Emily J. Kohnke (Ph.D. University of Tulsa; Sushil Vachani, Boston Univ Continental breakfast served Minnesota), Dissertation: Health Care This panel will encompass three topics: history 7:30 am - 8:30 am Supply Chain Design for Emerging and current issues of globalization, consumers Economies and globalization, and ethics and globalization. n • Brent B. Moritz (Ph.D. University of These topics are timely and will be discussed AD-20: Plenary Talk: Gen Y Design within the perspectives of interdisciplinary Thinking, Decision Making Minnesota), Dissertation: Cognition and Heterogeneity in Supply Chain Planning: A issues. Session Description: Steven D. Eppinger, Study of Inventory Decision Making n General Motors LGO Professor of Management PI-3: Learning, Exploration, and at MIT is an expert on Product Design n HM-14: Lean and Quality Exploitation and Development and the author of two Chairperson: Chris M. McDermott, Rensselaer Chairperson: Aravind Chandrasekaran, Ohio books: Product Design and Development, Polytechnic Institute State University McGraw-Hill, 5th Edition, 2012 and Design • Improving Quality through the Lean • Generalized Learning by Experimentation Structure: Matrix, Methods and Applications, Practice: A Case Study of a Hospital forthcoming, MIT Press, 2012. Roger Bohn, University of California, San Woosang Hwang, Universidy of Toledo; Diego; Michael Lapr, Vanderbilt University n AD-21: Plenary Talk: The Statistics Pauline J. Hwang, University of Toledo • Managing the Trade-off between Science and of Dividing Credit in Sports • Measuring Multidimensional Quality in Art of Care Session Description: Dean Oliver, Director Hospitals Using DEA Claire Senot, The Ohio State University; of Production Analytics, ESPN and formerly Chris M. McDermott, Rensselaer Polytechnic Aravind Chandrasekaran, Ohio State Univ. the Director of Quantitative Analysis with the Institute; Liam O’Neill, Univ of North Texas; • See the Forest for the Trees: Adaptive Denver Nuggets, has been called the dean of Gregory N. Stock, University of Colorado- Learning within Product Development basketball statistical analysts. He earned a PhD Colorado Springs Scenarios from the University of North Carolina in 1994 on using statistics to make forecasts and is the • Preparing Health Care for Six Sigma: Nitin Joglekar, Boston University Systems Thinking Approach author of Basketball on Paper: Rules and Tools • Users as Service Innovation Gouri Gupte, Boston University; Vickie Cox for Performance Analysis. Talk Subject: Among Pedro Oliveira, Cat¢lica-Lisbon School of Edmondson, Morehouse College; Leslie a group of teammates all working together on Business and Economics; Eric Von Hippel, Garth, University of Nebraska-Lincoln a team, dividing the credit has to be done for MIT the purpose of paying salaries. This division n of credit is a hot topic in sports with more and IE-9: Developing Entrepreneurial n SC-18: Extending the State of the Art more individual data to analyze it. These are Leaders Who Shape Social and in Logistics Research some of our experiences. Economic Opportunity: A Panel Discussion Session Chair: Thomas J. Goldsby (Ohio State University) Chairperson: Kathleen E. McKone-Sweet, Participants: Chad Autry (University of Sunday, Nov. 20, 2011 Babson College Tennessee), A. Michael Knemeyer (The Ohio 9:30 am - 11:00 am Participants: Kathleen E. McKone-Sweet, State University), Elliot Rabinovich (Arizona Babson College; Sadik Sinan Erzurumlu, State University, Main Campus), Nada Sanders n AD-22: Elwood S. Buffa Doctoral Babson College; Sebastian Fixson, Babson (Lehigh University), Stephan M. Wagner (Swiss Dissertation Competition—LIVE College; Danna Greenberg, Babson College Federal Institute of Technology Zurich) Session Chair: Johnny Rungtusanatham (Ohio As management educators we have the Is it possible to enhance rigor and maintain State University) responsibility to develop entrepreneurial relevance to industry practice? This session Every year, the Decision Sciences Institute (DSI) leaders—individuals who act on and shape features prominent researchers from logistics and McGraw-Hill/Irwin proudly co-sponsor social and economic opportunity. We introduce management who will examine this question, the Elwood S. Buffa Doctoral Dissertation three principles of entrepreneurial leadership: commenting on the state of the art in logistics Competition. This year, the identification of the cognitive ambidexterity, social, environmental research, and offering perspectives on methods d e c i s i o n l i n e • 45 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting of research and pressing topics calling for n CI-2: Best Teaching Briefs Boston research attention. Chairperson: Susan K. Williams Decision Sciences Institute 42nd Annual Meeting n ST-2: One-on-One with Dean Oliver • Teaching Design Thinking Through Case November 19-22, 2011 Session Chair: Kellie B. Keeling, Univ of Analysis: Joint Analytical Process Denver Shouhong Wang, University of • Revisiting Common Simulation Moderated interactive dialogue regarding Massachusetts Dartmouth; Hai Wang, Saint Assumptions the future of statistics with the Director of Mary’s University Kevin J. Watson, Iowa State University; Production Analytics, ESPN and formerly • Promoting Effective Decision Making Anthony L. Patti, Macon State College the Director of Quantitative Analysis with Using Analytics in a Virtual Technology the Denver Nuggets, who has been called Lab • Understanding Configuration Process the “dean of basketball statistical analysts.” Performance: Interactive Effects of Mary Gros, Teradata Inc.; Michael Goul, Information Provisioning and Learning Arizona State University; Haluk Demirkan, Fabrizio Salvador, Instituto de Empresa Arizona State University Sunday, Nov. 20, 2011 • Capacity Position and Financial 1:30 am - 3:00 pm • Teaching Utility Theory with an Application Performance: Longitudinal Evidence from in Modern Portfolio Optimization the U.S. n AD-27: Meet the Editors Lihui Bai, Valparaiso University; Paul Carol J. Cagle, University of Texas at Newsom, University of Louisville; Jiang Session Chair: Stephanie Eckerd, University of Arlington Zhang, Adelphi University Maryland Come meet the editors of leading journals n DM-9: Inventory Innovations Sunday, Nov. 20, 2011 in the Decision Sciences field. Editors will Chairperson: Robert J. Pavur be at separate tables and audience members 3:30 am - 5:00 pm • Using Demand Patterns of Related will have the opportunity to sit with Products in Improving the Forecast individual editors and interact one-to-one n Accuracy of Intermittent Demand AD-33: New Talent Showcase— with audience members rotating every 15 Sourcing and Supply Chain Theory/ minutes. Participating editors include Business Matthew D. Lindsey, Stephen F Austin State Integration Horizons, Mark Dollinger, Indiana University- University; Robert J. Pavur, University of Chairperson: Janet L. Hartley Bloomington; Decision Sciences, Asoo Vakharia, North Texas University of Florida; Decision Sciences Journal • Shape of Power Yield Distribution: • A Social Network Perspective of Demand of Innovative Education, Chetan Sankar, Auburn Impact on Wilson’s Formula with Random and Supply Integration University; Information Systems Research, Ritu Quantity Hannah J. Stolze, University of Tennessee Agarwal, University of Maryland; Journal Javad Paknejad; Farrokh Nasri, Hofstra • The Link between Purchasing Strategies and of Operations Management, Thomas Choi Univ; John Affisco, Hofstra Univ Purchasing Structure (Arizona State University) and Daniel Guide (Pennsylvania State University); Journal of • Two Heuristics for the Basic EOQ and EPQ Melek Akin Ates, Rotterdam School of Purchasing and Supply Management, George with Partial Backordering Management, Erasmus University; Erik van Zsidisin, Bowling Green State University; David W. Pentico, Duquesne University; Raaij, Rotterdam School of Management, Journal of Supply Chain Management, Craig Matthew J. Drake, Duquesne University; Erasmus University; Finn Wynstra, Carter (Arizona State University) and Lisa Carl Toews, Duquesne University (Rotterdam School of Management, Erasmus University Ellram (Miami University). n SM-11: Operations Strategy • Toward a Conceptual Framework of n AD-28: New Talent Showcase— Chairperson: Aravind Chandrasekaran Supply Chain Integration and Operational Environmental Management and SC/ • Manufacturing Outsourcing: The Dark Performance: A Transactions Cost Economics Customer Issues Side and Stakeholder Theory Perspective Chairperson: Robert Klassen Venugopal Gopalakrishna Remani, Kent Somayeh Dehghan Najmabadi, Univ of • The Re-organization of Global Coffee State University; Kuntal Bhattacharyya, Kent Melbourne; Damien Power, Univ of Melbourne; Supply Chains due to Stakeholder Pressure State University; O. Felix Offodile, Kent State Prakash J. Singh, Univ of Melbourne Kate Hughes, Macquarie Graduate School of University • Assessing the Effects of Information Management • A Refinement of the Sand Cone Model: A Integration in Service Operations under Market Fluctuation • Environmental Management and Financial Contingency Framework Performance: An Event Study Erlinda Yunus, Southern Illinois University Guanyi Lu, Texas A&M University; Christina W.Y. Wong, The Hong Kong Polytechnic Ram Narasimhan, Michigan State Carbondale; Suresh K. Tadisina, Southern University; Kee-hung Lai, The Hong Kong University; Tobias Schoenherr, Michigan Illinois University-Carbondale Polytechnic University; Xenophon Koufteros, State University; Myung Kyo (M.K.) Kim, • Operations Strategy in Small Business: Fast Texas A&M University Michigan State University Food Restaurants • Environmental Coordination on the Joint Amer Karim, Northwestern University n AD-34: From Goal Programming to Economic-Lot-Size Model Convergenomics: A Tribute n SM-10: Manufacturing Zhi Tao, Kent State University Performance 2 Session Chair: Maling Ebrahimpour, University of South Florida-St. Petersburg Chairperson: John V. Gray Professor Sang M. Lee is currently the University Eminent Scholar, Regents Distinguished

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Professor, and Executive Director of the developing green supply chains, and directions Boston Nebraska Productivity and Entrepreneurship for research and teaching. Decision Sciences Institute Center. He is both a Past President and a Fellow n 42nd Annual Meeting of DSI. Dr. Lee has authored or co-authored 57 SC-26: Supply Chain Security— November 19-22, 2011 books, mostly in the field of management. He Business, Government, and has published more than 260 journal articles, International Programs: Current • First and Foremost, Physicians: The Clinical and 750 original papers, and has presented over Status and Challenges Versus Managerial Identities of Physicians 2,000 speeches. Session Chair: Johnny Rungtusanatham, Ohio as Leaders State University n MO-8: Knowledge and Decision Joann Farrell Quinn, Case Western Reserve Making Participants: Xenophon Koufteros (Texas A&M Univ Weatherhead School of Mgt; Sheri University), Yossi Sheffi (MIT) Chairperson: Myung Kyo (M.K.) Kim Perelli, Case Western Reserve Univ; Richard Supply chain security is a current topic but Boyatzis, Case Western Reserve Univ • Linking Organizational Memory and yet very little has surfaced in the form of Weather School of Mgt Knowledgebase for Business Performance empirical studies and subsequent publications • Analysis of (Q,R,S) Inventory Policy Ganesh Bhatt, Morgan State University; in top journals. The panel will address current and the Comparison of Continuous and Erastus Karanja, Morgan State University issues such as threats and challenges as well Periodic Review Inventory Policies • Cognitive Factors Shaping Entrepreneur’s as programs instituted by private industry Ozden E Cakici, University of Rochester Strategic Decision Making: Evidence form and government to prevent security breaches, Real Estate Brokerage Industry to build resilience and agility, or to build n PI-7: Collaboration & Ideation restoration capability. Oleksiy Osiyevskyy, Haskayne School of Chairperson: Kevin Dooley Business, University of Calgary; Jim Dewald, n SM-14: Quality in Service • Communication and Goal Structures in Haskayne School of Business, University of Operations Buyer-Supplier Joint Product Development Calgary Chairperson: Evelyne Vanpoucke Tingting Yan, Wayne State University; Kevin • Entrepreneurial Orientation and Dooley, Arizona State University Performance Effectiveness: An Examination • An Examination of Service Design and of the Mediating Role of Knowledge Service Loyalty • Socio-Cognitive Dynamics of Acquisition and Creation in Customer Gary Salegna, Illinois State University; Entrepreneurial Ideation Alliances Farzaneh Fazel, Illinois State University Robert M. Gemmell, Case Western Reserve Vishal Gupta, State University of New York- • Illuminating The Service Provider’s Univ; Richard Boland, Case Western Reserve Binghamton; Suman Niranjan, Savannah Mandate on Realizing Apt Quality and Univ; David A. Kolb, Case Western Reserve State University Value through Service Innovation Univ; Sheri Perelli, Case Western Reserve Univ n PI-5: Innovation Tradeoffs Larry J. Menor, The University of Western Ontario • Thinking Style and Group Performance Chairperson: Elliot Bendoly, Emory University • A Review of Continuous Improvement John Ettlie, Rochester Institute of Technology • Architectural Mismatches in Complex Activities in the Public Sector Product Development: Problems and n SC-32: Managing Supply Chain Counterstrategies Jeremy D. Cleversey, NW Christian Univ; Relationships Timothy M. Bergquist, NW Christian Univ Sebastian Fixson, Babson College; Benjanim Chairperson: Carol Prahinski • The Influence of Service Variety Strategy on Dawson, MIT; Daniel Whitney, MIT • External Integration in Demand Networks: Service Level and Market Performance: A Does It Always Work? • Comparison of Product Rollover Strategies Longitudinal Moderated Mediation Study in the Presence of Strategic Customers Pietro Romano, University of Udine; Pamela Xiang Wan, University of Maryland Chao Liang, Univ of Texas-Dallas; Metin Danese, University of Padova; Marco Cakanyildirim, University of Texas-Dallas; Formentini, University of Udine Suresh P. Sethi, Univ of Texas-Dallas Monday, Nov. 21, 2011 • Relational Supply Chain Management Strategy: A Supply Chain Mix Perspective • The Dynamics of Increasing Profits through 8:00 - 9:30 am Improvement, Innovation, and Cost Amit Arora, Georgia Southern University Reduction n AD-38: New Talent Showcase— • Strategic Buyer-Supplier Relationship Elliot Bendoly, Emory University Healthcare IT, Operations and Dissolution as Divorce: Metaphorical transfer and Metaphorical Equivalence n SC-25: Green Supply Chain: Myth Leadership Yi-Su Chen, Univ of Minnesota; Johnny or Reality Chairperson: Susan Meyer Goldstein Rungtusanatham, Ohio State Univ; Ascan Session Chair: Diane A. Mollenkopf, • IT Leveraging Competence in Primary Koerner, Univ of Minnesota; Susan Meyer University of Tennessee Care: Electronic Health Record Utilization Goldstein, University of Minnesota Participants: Paul D. Cousins (Manchester as a Moderator of Performance Effects n Business School), Lisa Ellram (Colorado State David Zepeda, Univ of Minnesota; Kingshuk II-1: Instructional Innovation Award Univ), Thomas F. Gattiker (Boise State Univ), K. Sinha, Univ of Minnesota Competition Finalist Presentations Wendy L. Tate (Univ of Tennessee) • Healthcare Learning Networks and Chairperson: Karen E. Papke-Shields, Practitioners seem to understand what it Competitive Priorities Salisbury University means to be green, but don’t really know John W. Gardner, Ohio State University; what it means to have a green supply chain. Kenneth Boyer, Ohio State University; Peter Panelists will discuss the challenges of T. Ward, Ohio State University d e c i s i o n l i n e • 47 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

• Improving Students’ Writing Competency Senior Manager Health IT, AHRQ and Hari Boston through Online Writing Groups/Studios Balasubramanian,University of Massachusetts, Decision Sciences Institute Amherst. 42nd Annual Meeting Jamison V. Kovach (Univ of Houston), November 19-22, 2011 Michelle Miley (Univ of Houston), Miguel n SM-16: The Offshoring vs. Ramos (Univ of Houston) Onshoring Decision: Barriers to • Incorporating SCOR Scholar Training Effective Analysis n AD-40: Meet the DSI Leaders and Certification into Supply Chain Session Chair: Tobias Schoenherr, Michigan Management Curricula: An Exploratory Session Chair: John V Gray, Ohio State Univ State University Study of Suitability and Approach Participants: Harry Moser (Reshoring Participants: Keong Leong (Univ of Nevada Scott C. Ellis (University of Kentucky) Initiative), Barb Flynn (Indiana University), Robert Hayes (Harvard University), Jennifer Las Vegas—Past President), Krishna Dhir (Berry • Expeditionary Learning in Information Blackhurst (Iowa State University) College President), Powell Robinson (Univ of Systems: Definition, Implementation, and Houston—President Elect), Maling Ebrahimpur The decision to locate a source onshore Assessment (Univ of South Florida-St. Petersburg— or offshore relative to the point of sale or Candidate for President), Soumen Ghosh Alan S. Abrahams (Virginia Tech) assembly is important. Nevertheless, the (Georgia Institute of Technology—Candidate • Introducing Geographic Information prevailing evidence indicates that managers for President) Systems in the Business School Curriculum often fail to incorporate many hard-to-measure with Business Analyst Desktop benefits and costs of each alternative—that is, Have you ever wanted to share some thoughts with the leaders of DSI, but not wanted to David Bradbard (Winthrop University), Dr. they fail to evaluate the total cost of ownership interrupt a conversation? Join us for speed Barbara Fuller (Winthrop University) of the choices. In this panel, we will first hear a presentation by Harry Moser of the Reshoring discussions at roundtables that move. Rather n MC-6: Instant Messaging, Diffusion Initiative, whose mission is to ensure that than have a panel of experts at the front of the of Online Shopping, & Social Media American manufacturers consider total costs room and an audience in the back, this session Opinion Leadership of offshore vs. domestic sources. In spite will have a series of tables with one or more of this goal, the tool itself seems objective. of DSI’s past, current or future presidents, as Session Chair: Victor R. Prybutok (University Further, it appears superior to approaches well as the two candidates for President in the of North Texas) typically taken in industry. This initiative has election to be held in January, 2012. Audience • Effect of Instant Messaging Based Trust received substantial attention in the popular members (visitors) are invited to sit at any table Building Systems and industry press. After the presentation, a and have a conversation on a subject of shared Bo Han (Univ of North Texas), Victor R. panel of academics will discuss how academic intellectual interest. Every 15 minutes, a bell will Prybutok (Univ of North Texas) research has informed and can continue to ring and visitors will rotate to the next table. inform offshoring-reshoring decisions. • Modelling Diffusion of Online Shopping n AF-10: Education in Accounting and in Australia Using Market Growth Curves Finance Bakher Naseri (Macquarie University), Monday, Nov. 21, 2011 Chairperson: Seleshi Sisaye, Duquesne Univ Gregory Elliott (Macquarie University) 10:00 am - 11:30 am • An Ecological Approach for the Integration • Impact of Social Media Opinion Leadership of Sustainability into the Accounting and Affect on Product Purchase Decisions n AD-39: New Talent Showcase— Education and Professional Practice Jeen-Su Lim (University of Toledo), John H. Financial Models, Experiments and Seleshi Sisaye, Duquesne University Heinrichs (Wayne State University), Kee- Survival Models Sook Lim (The University of Toledo) • Hyperbolic Browser for Knowledge Chairperson: James A. Hill Management of an ERP Undergraduate n HM-17: Featured Session: Research • A Discrete Transformation Survival Model Accounting Curriculum Opportunities in Health Services with Application to Default Probability Zane L Swanson, University of Central Delivery Prediction Oklahoma Session Chair: Claire Senot, Ohio State Univ Adam Ding, Northeastern Univ; Shaonan • Intraportfolio Correlation: An Application Participants: Teresa Zayas-Cabán (Agency Tian, Univ of Cincinnati; Yan Yu, Univ of for Investments Students for Healthcare Research and Quality), Cincinnati; Hui Guo, Univ of Cincinnati Lynda S. Livingston, School of Business and Hari Balasubramanian (University of • An Experimental Investigation on a Buyer’s Leadership, University of Puget Sound Massachusetts, Amherst) Perceived Risk in “E-Garage Sales” with n DM-15: Teaching Innovations This panel discussion will include a Uncertainty representative of the Agency for Healthcare Bo Han, University of North Texas; Lucian Chairperson: Mark L. Berenson, Montclair Research and Quality (AHRQ) and an AHRQ- Visinescu, University of North Texas; John State University funded grantee. It will provide a summary of Windsor, University of North Texas • Spreadsheet Regression Enhancements: currently funded research related to healthcare • A Financial Case for RFID in Grain Part 9 operations, and discuss priority funding areas Transport and Storage Frank G. Landram, West Texas A&M and opportunities for the future. It will also University; Suzanne Landram, University of showcase research being done by a current David Sikolia, Oklahoma State University; Mark Weiser, Oklahoma State University; Northern Colorado; Jeffry Babb, West Texas grantee investigating how primary care A&M University practices can dynamically manage physician David P. Biros, Oklahoma State University panels to improve timeliness of access and • A Story Is Worth a Thousand Graphs? continuity. Panel includes Teresa Zayas Caban, Joseph G. Van Matre, University of Alabama at Birmingham

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• Business Statistics Bloopers: How Bad • A Model for Assessing Supply Chain Partner’s Commitment Boston Business Decisions can be Made Without Decision Sciences Institute Really Trying Jeng-Chung Chen, National Cheng Kung 42nd Annual Meeting Erol A Pekoz, Boston University; Mark L. University; Chang-tesh Hsieh, University of November 19-22, 2011 Berenson, Montclair State University Southern Mississipi • How to Control Buyer-Supplier n IT-23: IT In Healthcare 2005), von Hippel shows how communities Relationships for Better Supplier of users are actually becoming such Chairperson: Ritu Agarwal, University of Integration powerful innovation engines that they are Maryland A. John Verghese, Texas A&M University; increasingly driving manufacturers out of • How do Business Models Influence the Xenophon Koufteros, Texas A&M University product development altogether-a pattern he Sustainability of Health Information • Supplier Termination: An Empirical documents in fields ranging from open source Exchanges? Examination of Its Determinants software to sporting equipment. Jiban Khuntia (University of Maryland), Sunil Mithas (University of Maryland), Ritu Rachna Shah, University of Minnesota; Agarwal (University of Maryland) Gensheng (Jason) Liu, University of Memphis • And the (Heart) Beat Goes on: Tracing the Monday, Nov. 21, 2011 Mechanisms through which Self-Service 1:30 pm - 3:00 pm Technology Improves Healthcare Costs in Heart Failure Patients PLENARY TALKS n AD-46: New Talent Showcase— Carrie Queenan (University of Notre Dame) Monday, Nov. 21, 2011 Phishing and Production Inventory • Performance Impacts of IT in Hospitals: A 12:00 pm - 1:00 pm Systems Configurational Approach Chairperson: F. Robert Jacobs Pankaj Setia (University of Arkansas), Nirup n AD-46: Plenary Talk: Eli Goldratt • Protection Motivation Theory: A Phishing Menon (George Mason University), Sankara Expedition Subramanian Srinivasan (University of Memorial Arkansas) Participants: Lisa J. Scheinkopf (Global Deanna House, Univ of Texas-Arlington; M. K. Raja, Univ of Texas-Arlington • If We Offer it Will They Accept? Factors Processes Director, Goldratt Consulting Ltd.) Affecting Patient Use Intentions of and Bill Rhind (Director, USA & Canada, • The Effect of Arrival Rate Ratio and Employer-Sponsored Personal Health Goldratt Consulting Ltd.) Demand Lead-time on Production- Records and Secure Messaging This session will review the many inventory Systems with Advance Demand Ritu Agarwal (University of Maryland), contributions of Dr. Eli Goldratt to the Information Catherine Anderson (University of management of organizations. He was an Sourish Sarkar, Virginia Polytechnic Institute Maryland), Col. Jesus Zarate (Air Force educator, author, scientist, philosopher, and and State University; John P. Shewchuk, Medical Service), Claudine Ward (Air Force business leader. But he was, first and foremost, Virginia Polytechnic Institute and State Medical Service) a thinker who provoked others to think. His University bestselling book The Goal, first published in • Cost of Equity in Defensive Resource n MO-14: Strategy, Structure, and 1984, was recently named by Time Magazine as Allocations in the Face of a Possibly Non- Collaboration one of the top 25 best business books. Several strategic Attacker Chairperson: Yuh-Jia (Mike) Chen of his students and colleagues will review his work, his impact on areas of society as diverse Xiaojun Shan, Univ at Buffalo, The State • A Structure, Strategy and Industry as business, government, health care and Univ of New York; Jun Zhuang, Univ at Performance: Exploring the Link academia. Buffalo, The State Univ of New York Patti Collett Miles, University of Maine; Grant Miles, University of North Texas; n AD-43: Plenary Talk: Freeing Data n AD-47: Meet the Fellows Jason A. Harkins, University of Maine from Electronic Medical Records Session Chair: John R. Olson, University of • Entrepreneurial Orientation as In this presentation, Dr. Halamka will review St. Thomas Organizational Identity: A Discussion of the current and emerging technologies that Participants: Jim Evans, Univ of Cincinnati, Fortune 500, Inc. 500 and Franchise 500 liberate data from electronic health records Barb Flynn, Indiana Univ-Indianapolis, Manoj Group Differences and hospital information systems in ways that Malhotra, Univ of Southern California, Marc Erin McLaughlin (Nova Southeastern empower users to manage population health, Schniederjans, Univ of Nebraska, Peter T. University) make strategic business decisions, and measure Ward, Ohio State Univ, Maling Ebrahimpour, • Do Supportive Human Resource Practices quality. He’ll present his experiences from Beth Univ of South Florida-St. Petersburg Mediate the Effect of Entrepreneurial Israel Deaconess Medical Center, Massachusetts Have you ever wanted to share a conversation Orientation on Firm Performance? state-level health information exchange activities, with DSI Fellows, but not been comfortable and Federal Advisory Committees recommending Cheng-Chieh Hsiao, National Chengchi introducing yourself or wanted to interrupt technologies and policies. University; Carol Yeh-Yun Lin, National a conversation? Join us for speed discussions Chengchi University n AD-44: Plenary Talk: The Paradigm at roundtables that move. Rather than have Shift from Producer to User and Open a panel of Fellows at the front of the room n SC-38: Supplier Commitment and an audience in the back, this session will Innovation Chairperson: A. John Verghese, Texas A&M have a series of tables with one or more of University Eric von Hippel, T. Wilson (1953) Professor DSI’s Fellows. Audience members (visitors) in Management, MIT,is an expert in open are invited to sit at any table and have a innovation. In his most recent book, conversation on a subject of shared intellectual Democratizing Innovation (MIT Press, April d e c i s i o n l i n e • 49 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting interest. Every 15 minutes, a bell will ring and between Management Experience and Boston visitors will rotate to the next table. Please Entrepreneurial Firm Performance Decision Sciences Institute join us for the entire session or part of the 42nd Annual Meeting Whitney O. Peake, Univ of North Texas November 19-22, 2011 session, as well as to congratulate this year’s inductees—Peter Ward (Ohio State University) n SO-10: Consumer Preferences and and Maling Ebrahimpour (University of South Design for the Environment n HM-23: Hospital Operations Florida, St. Petersburg). Chairperson: Cheryl T. Druehl, George Mason Chairperson: Anita L. Tucker, Harvard n IT-25: In Sickness and in University Business School Healthcare: Limiting Unintended • Consumer Perceptions of Remanufactured • Applying Process Analysis and Discrete Consequences of Healthcare IT Products Event Simulation to Improve Access and Chairperson: John V. Gray, Ohio State Univ James D. Abbey, The Pennsylvania State Customer Service at the Ronald Reagan Univ; Daniel Guide, Pennsylvania State UCLA Medical Center Ross Koppel, PhD is a sociologist who has Univ; Meg G. Meloy, The Pennsylvania State long studied healthcare IT and has published Catherine I. Duda, Department of Health Univ; Selin Atalay, HEC Paris articles in the Journal of the American Medical Services, UCLA School of Public Health; Association, Journal of the American Medical • Design for the Environment: Life Cycle Kumar Rajaram, UCLA Anderson School Informatics Association and Health Affairs, Approach Using a Newsvendor Model of Management; Christiane Barz, UCLA among others. In this session, Professor Ross Gal Raz; Cheryl T. Druehl, George Mason Anderson School of Management; Thomas J. Koppel, one of the eminent scholars on HIT, University, School of Management; Vered Rosenthal, David Geffen School of Medicine offers a balanced analysis of HIT’s advantages Doctori Blass, Tel Aviv University at UCLA; Jack Needleman, Department of Health Services, UCLA School of Public and dangers, including a discussion of • The Missing Link: Connecting the Health outcomes, medical malpractice insurance, Structures of Products? Technological liability and computer decision support. Process Networks to Their Environmental • Encouraging Healthful Dietary Choices Performance in a Hospital Cafeteria: Intervening at the n IT-26: IS Security 1 Point-of-Purchase through Cognitive Biases Surya Dev Pathak, Univ of Washington, Chairperson: Merrill Warkentin Bothell; Kevin Dooley, Arizona State Mary Carol Mazza, Harvard Business School • Motivations for and Deterrents to Univ; Thomas J Kull, Arizona State Univ; • The Impact of Task Sequence on Outcomes Insider Computer Abuse: An Empirical Christopher Mackenzie, Arizona State of Hospital Inpatients Investigation Univ; Elliot Rabinovich, Arizona State Univ; Jillian A. Berry, Harvard Business School; Clay Posey, University of Arkansas at Zhaohui Wu, Oregon State Univ Anita L. Tucker, Harvard Business School Little Rock; Tom L. Roberts, Louisiana Tech University; Ross T. Hightower, University of n IT-29: Mobile IS

Central Florida Chairperson: Stephanie A. Watts, Boston • Security Profiling in the Organization: Monday, Nov. 21, 2011 University School of Management Examining Employment Relationship 3:30 pm - 5:00 pm • Mobile Technology-mediated Ethical Effects on Information Security Consumption: Cognitive Processes and Scott Boss, Bentley University n CI-4: DSJIE Best Empirical Papers Technical Design Choices • The Impact of Personality and Other Chairperson: Chetan S. Sankar Stephanie A. Watts, Boston University School Individual Characteristics on Security • Examining the Impact of Pedagogy on of Management Policy Compliance Student Application of Learning: Acquiring, • Issues and Concerns with Mobile Device Merrill Warkentin, Mississippi State Univ; Sharing, and Using Knowledge for Management Organizational Decision Making Maranda McBride, North Carolina Agricultural Mark Schmidt, St. Cloud State University; & Technical State Univ; Lemuria D Carter, Alice C. Stewart, North Carolina A&T State Stanley L Kroder, University of Dallas North Carolina A & T State Univ Univ; Jacqueline Williams, North Carolina • A Comparative Study of iPhone Users: A&T Univ; Karen Smith-Gratto, North n Selection of Service Providers MO-17: Team Dynamics and Carolina A&T Univ; Sylvia Sloan Black, Human Capital Black Star Strategies, Inc.; Betty Turner Kane, Kai Kyujang Kim, Univ.of Nebraska Chairperson: Tingting Yan Guilford College n IT-30: IS and Knowledge • Empower to Lead: Conditions and • Does the MBA Experience Support Management Mechanisms Behind Shared Leadership Diversity? Demographic Effects on Chairperson: Emergence in Teams Program Satisfaction M. Pamela Neely • Technology and Behavioral Based Ivana Milosevic, University of Nebraska; A. J. B. Arbaugh, University of Wisconsin Incentives to Encourage Knowledge Erin Bass, University of Nebraska Oshkosh; Regina Bento, Harvard Business Documentation • The Role of Cultural Intelligence in School; Alvin Hwang, Pace University Reducing Interpersonal Conflict in • Applying Mass Customization Concepts to Jack S. Cook, Rochester Institute of Multicultural Team Core Courses: Increasing Student-Centered Technology; M. Pamela Neely, SUNY College at Brockport Peerayuth Charoensukmongkol, Texas A&M Customization and Enabling Cross- International University Functional Integration • Does Management Experience Matter? A Darryl D. Wilson, Old Dominion Univ Meta-Analytical View of the Relationship

d e c i s i o n l i n e • 50 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

• Cataloging, Measuring, and Analyzing n TC-4: Teaching Case Award— Boston Organization Knowledge Requirements Finalists Decision Sciences Institute and Knowledge Resources Chairperson: Alistair Brandon-Jones 42nd Annual Meeting Theodore J. Randles, Eastern Kentucky Univ; November 19-22, 2011 • Dwarf Buys Giant: Spyker’s Acquisition of William Johnson Miller, Georgia College & Saab State Univ; Christopher D. Blades, American • Managing Hospital Supplies—Impact of Univ of Afghanistan Mignon van Halderen, Rotterdam School of Technology in the Supply Chain • Knowledge Sharing in Virtual Management; Irma Bogenrieder, Rotterdam Claudia Rosales, Michigan State; Michael Communities: A Research in Progress of School of Management Magazine, University of Cincinnati; Uday the Case of Wikipedia • Ballis’s Benchmark Rao, University of Cincinnati Elham Mousavidin, Univ of St. Thomas, Yael Grushka-Cockayne, Darden School of Houston; Leiser Silva, Univ of Houston Business, University of Virginia n SC-50: Modularity and Mass Customization n SC-44: Supply Chain Security: • Narragansett Brewing Company: The Rebirth of a Brand An Academic Discussion and Future Chairperson: Dara G. Schniederjans Research Christopher J. Roethlein, Bryant Univ; John • A Product-Centric View on the Linkage K. Visich, Bryant Univ Between New Product Development Session Chair: Xenophon Koufteros, Texas and Supply Chain Management: Beyond A&M University Simple Models of Strategic Fit and the Participants: David J. Closs (Michigan State Dichotomy of Modular and Integral Univ), Johnny Rungtusanatham (Ohio State Tuesday, Nov. 22, 2011 Product Architecture Univ), Jim Rice (MIT), Jason Lueg (Misissippi 8:00 am - 9:30 am Dirk J Primus, Bentley University; Stavrulaki State), Zachary Williams (Central Michigan) Euthemia, Bentley College Supply chain security (SCS) is a topic that Chain Quality Management • An Investigation of Academic-Practitioner received considerable attention on the aftermath Chairperson: Barbara B. Flynn, Indiana Co-Authorship in Supply Chain of the events of September 11. However, the University Management Academic Journals domain of SCS is much broader than just Shona D. Morgan (North Carolina A&T State terrorism. It includes theft, the injection of • Impact of Product Recalls on Shareholder University), Carin Lightner (North Carolina counterfeit products in the market, the use of Wealth A&T State University) supply chains for drug or people trafficking, John Z. Ni, Indiana Univ; Barbara B. Flynn, attacks against information systems, and Indiana Univ; F. Robert Jacobs, Indiana Univ • Modularity Based Manufacturing Practices, Supply Chain Responsiveness, and sabotage among many other threats. Supply • Experimental Study of Product Recall Competitive Advantage of a Firm chain security breaches are widespread and Strategies: A Service Recovery Perspective cause serious disruptions and financial distress Ashish A. Thatte, Gonzaga University; T. S. Barbara B. Flynn, Indiana Univ; Hu Haiju, to companies around the globe. However, little Ragu-Nathan, The University of Toledo; S. Chinese Univ of Hong Kong; Lakeisha Cross, in the form of empirical research has surfaced Subba Rao, University of Toledo and evidence of the efficacy of practices and Indiana Univ; Gabrielle Rayner, Indiana • The Impacts of Mass Customization on standards is rather scant. The panel will discuss • Product Recalls in China: Systems and Supply Chain Integration the current status of research in this domain Practices—Cases from China’s Automobile, and will address opportunities for research Food and Toy Industries Chang Yue Luo, Univ of Minnesota; Debasish N. Mallick, Univ of St. Thomas and challenges that pertain to the collection of Xueyuan Liu, Wuhan Univ; Xiande Zhao, relevant data. At the conclusion of the panel The Chinese Univ of Hong Kong n SC-51: Responsiveness session, we will discuss the formation of a special interest group for supply chain security n SC-49: Multiple Perspectives of Chairperson: Xun Li, University of Kentucky and potential future activities. Supply Coordination • A Conceptual Model of The Relationships Among Market Responsiveness, New n SM-23: Manufacturing Chairperson: Sriram Narayanan, Michigan State University Product Development Advantage, Performance 1 Supply Chain Advantage and Business • A Comparative Study on Predictive Chairperson: Manoj K. Malhotra Performance Validity of Single-item and Multiple-item • The Manufacturing Quality Implications of Measures in JIT Research Jeen-Su Lim, University of Toledo; Chao Collocating R&D and Manufacturing Miao, University of Toledo; Jui-Lin Chien, Cigdem Ataseven, University of South National Cheng Kung University John V. Gray, The Ohio State University; Carolina; Anand Nair, University of South Enno R. Siemsen, Univ of Minnesota; Carolina; Marco Habermann, University of • An Extended Model Of Supply Chain Gurneeta Singh, Univ of Minnesota South Carolina Agility • Performance Effects of Using an ERP Interdependent Spending Within Firms in Xun Li, University of Kentucky; Pengtao Li, System for Manufacturing Planning and the High Technology Industry: Implications California State University, Stanilaus Control in a Dynamic Environment for Profitability • Strategic Agility in Financial Services: Antti Tenhiala, IE Business School; Pekka M. Sriram Narayanan, Michigan State Univ; Defence Mechanism in Turbulent Times Helki, Aalto University Shrihari Sridhar, Michigan State; Raji Maneesh Kumar, Edinburgh Napier Univ; • The Impact of Social Issues Management Srinivasan, University of Texas-Austin; Gary Niraj Kumar, Univ of Sheffield on Firm Performance L Lilien, Pennsylvania State Univ Amrou Awaysheh, Instituto de Empresa (IE) Business School d e c i s i o n l i n e • 51 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

n Boston MO-22: Organizational Identity, Decision Sciences Institute Change, and Conflict 42nd Annual Meeting Tuesday, Nov. 22, 2011 November 19-22, 2011 10:00 am - 11:30 am Chairperson: Barbara A. Price • Reviewing the Factors Influencing the n IT-33: IS Pedagogy and Researcher’s Success of Organizational Change Interactions Yisan Chen, Taiwan Shoufu University/ n SC-56: Coordination through National Cheng Kung University Chairperson: Ravi S. Behara, Florida Atlantic Contacts University • The Effect of Relationship Conflict Chairperson: Jinfeng Yue, Middle Tennessee and Conflict Management on Team • An Analysis of the Invisible College in State University Performance: The Mediating Role of Team MIS Research • Coordination in Cooperative Advertising Collaboration and Team Goal Setting and Pricing inManufacturer-Retailer Robert P. Cerveny, Florida Atlantic Dmitriy A. Nesterkin, Coastal Carolina Supply Chain when Both Parties Offer University; Ravi S. Behara, Florida Atlantic University; Xiaolin Li, Towson University; Discounts University Tobin Porterfield, Towson University • The Effects of Informal Faculty-Student Jinfeng Yue, Middle Tennessee State Univ; • Entrepreneurial Orientation as Interaction and Use of Information Jill Austin, Middle Tennessee State Univ; Organizational Identity: A Discussion of Technology on Non-traditional Students’ Zhimin Huang, Adelphi Univ; Bintong Chen, Fortune 500, Inc. 500 and Franchise 500 Persistence Intentions and Educational Univ of Delaware Group Differences Outcomes • Order Management with Renegotiated Erin McLaughlin, Univ of North Texas Customer Due Dates and Penalty Costs in Morgan Shepherd, Univ of Colorado- an Integrated Supply Chain Colorado Springs; Tsong Shin Sheu, Nan Kai n MO-21: Role of Resources in University of Technology, Taiwan Managing Organizational Change Rajesh Srivastava, Florida Gulf Coast Univ; Elias T. Kirche, Florida Gulf Coast Univ • Web 2.0: Opportunities and Risks for Chairperson: Gregory D. DeYong Higher Education • The Newsvendor’s Optimal Incentive • The Factors Influence of Knowledge Contracts for Multiple Advertisers Christopher J. Sandvig, Western Washington Sharing Intention of Medical Service Zhengping Wu, Singapore Management University; Peter Haug, Western Washington Personnel: The Theory of Planned Behavior University Perspective n IT-34: IS Security Tsai Ming-Tien, National Cheng-Kung Chairperson: K. Ramamurthy University; Jui-Lin Chien, National Cheng Kung University; Kun-Shiang Chen, • Stick or Carrot: Compliance with National Cheng Kung University Organization’s Security Policy For more details on the 2012 DSI • The Turning Point: The Impact of Firm Annual Meeting featured sessions, see Yan Chen, University of Wisconsin- Resources on Firm Performance Before and Milwaukee; K. Ramamurthy, University of After the Crisis Wisconsin at Milwaukee http://www.decisionsciences.org/ Liang Wang, University of Western Ontario; annualmeeting/documents/dsi- • Analyzing Information Security Failure in a Chaozheng Zhang, University of Texas Healthcare Organization: A Case Study Southwestern Medical Center at Dallas; 2012-features.pdf Derek J. Sedlack, Nova Southeastern Ming Wang, Shanghai Maritime University University; Gurvirender P. Tejay, Nova • The Other Side of RBV: From the “Gensei” Southeastern University (Checking Competitors) Perspective • A Semantic Approach to Finding the Major Seunghoon Jang, University of Nebraska- Topics and Trends in Information Systems Lincoln; Lester A. Digman, University of Security Research Nebraska-Lincoln; A. Erin Bass, University Ramakrishna Ayyagari, University of of Nebraska Massachusetts Boston; Roger H. Blake, University of Massachusetts Boston

d e c i s i o n l i n e • 52 • o c t o b e r 2 0 1 1 2011 DSI Annual Meeting

Book your reservations early for the DSI conference hotel . . . Boston Decision Sciences Institute 42nd Annual Meeting Boston Marriott Copley Place Hotel November 19-22, 2011

Passkey’s Phone Number: Phone: 506-474-2009 / 800-266-9432 Need a roomate? Doctoral Hotel Room Types students, faculty and business • One king-size bed in room leaders are often looking for some- • Double/double bed in one room one to share a room with during the annual meeting. For online as- Single/Double occupancy—$179 sistance, fill out our roomate match Triple/Quad occupancy—$199 form at the url below and submit your information to DSI: Reservations by Phone When booking via phone on the Mar- www.decisionsciences.org/ annualmeeting/meetinginfo/ riott Reservation line, please be sure roommates.asp to reference the “Decision Sciences Institute Meeting” in order to secure the special group room rates.

800-266-9432 2011 DSI Annual Meeting To guarantee your reservations at the Mar- Website riott Copley Place Hotel and to receive the www.decisionsciences.org/ special offered group rate, your reserva- annualmeeting/ he 2011 DSI Annual Meeting will be tions must by made by November 1, and Theld at the award-winning Boston you must supply a credit card Marriott Copley Place Hotel in the his- with the expiration date avail- toric Back Bay district of Boston, Mas- able from the following list: sachusetts. Minutes away from historic Visa, Master Card, American Trinity Church and Boston Common, Express, Discover, Diners Club. this downtown Boston hotel is perfect Note that the Decision Sci- for business, weekend and leisure travel. ences Institute special group As one of the premier hotels in rate may not be available if downtown Boston, discover first-rate the group room block becomes amenities and upscale offerings includ- full, or after October 31, which ing Champions sports bar and restaurant, is the cut off date for making valet parking, a car rental desk and a reservations to receive the tour desk. special group rate. For reservations, please refer to the If for some reason your guidelines below. Note that check-in time plans change, you may cancel is 4:00 pm of the day of arrival and check- your reservation up and until out time is 12:00 pm, day of departure. 6pm of date of arrival. Should Group room rate reservations may you not cancel your reserva- be available based on occupancy of the tion, you will be billed for one hotel from November 16-24, 2011. night room charge and tax. There are two ways to make reservations. Information and online registration is available at Boston Marriott Copley Place 110 Huntington Avenue www.decisionsciences.org/Annualmeet- ing/travel/hotel.asp Boston, MA 02116 U.S. https://resweb.passkey.com/Resweb.do? 506-474-2009/800-266-9432 mode=welcome_ei_new&eventID=3381823

d e c i s i o n l i n e • 53 • o c t o b e r 2 0 1 1 EDITOR VACANCY

ominations are being solicited for the 10. Assign accepted papers to particular issues An interested candidate for the Neditorship of Decision Sciences Journal and to a particular place within each issue. Editorship position should provide the of Innovative Education (DSJIE) for a four- Coordinate journal production with Wiley- following information: Blackwell Publishing. year term of service to officially begin on 11. Meet publication deadlines. Each issue January 1, 2012, renewable for another two should be assembled with enough time 1. Current curriculum vita that includes years. Chetan Sankar's term as editor ends allotted to meet the publication schedule, information about education, academic as coordinated with Blackwell Publishing. and administrative positions, publica- December 2011. DSJIE is being increasingly tions, honors and awards, professional af- recognized as a Category I journal by col- 12. Work with Wiley-Blackwell so that DSJIE is included in the Science Citation Index and filiations and activities, and other relevant leges of business and the new editor has the make necessary policy changes so that it is items. opportunity to take the journal to the next recognized as a top-tier journal. 2. Description of editorial experience with level. A description of the position and the 13. Maintain good relations with the public scholarly journals or other publications. and the membership in particular, through 3. Statement of interest and availability to responsibilities of the editor are presented serve as Editor, including a description below. Inquiries and nominations should two to three speaking engagements each year at various professional meetings. of anticipated academic and professional be addressed to Rhonda Lummus, Chair of 14. Publish a “Special Issue” on an occasional responsibilities for the next three years. the Publications Committee, at rlummus@ basis. This will typically be done in re- 4. Statement of editorial philosophy, includ- indiana.edu. sponse to a special interest of the member- ing directions the publication should take, ship. and approach to working with Associate The basic responsibility of the DSJIE Editors and the Editorial Review Board. Editor is to produce, through Wiley- 15. Maintain a good working relationship with the Institute’s Publications Committee. 5. Description of institutional commitment Blackwell Publishing, four quality issues 16. Maintain the current website www.dsjie. for the support of the editorial office for of the journal in January, April, July, and org and innovate by incorporating Web2.0 the next four years. The commitment of October of each year. The four issues must technologies so that the authors, reviewers, support should include release time for the and readers can interact and exchange Editor, adequate local secretarial/ gradu- appear on schedule. The exact manner ate student support, sufficient funding in which the Editor's office operates will views. 17. Maintain a good working relationship with for development of websites and Web2.0 obviously vary according to the Editor; the Institute’s Board of Directors, reporting technologies, telephone charges, and com- however, the major tasks required in the to them on a regular basis, requesting a puting and other related expenses. position can be summarized as follows: budget, and responding to their suggestions and requests. 1. Become well trained with the Editor and The policy of the Institute regarding Production Coordinator functions of the the timing of the appointment of an Editor Scholar One manuscript system. The DSJIE Editor should have fa- is as follows. The appointment of the new 2. Select and appoint Associate Editors with miliarity with the functional and meth- Editor by the Board of Directors shall be a two-year renewable term, along with odological areas related to innovative finalized at least three months before the Senior Associate Editors and members of education in the decision sciences. Equally the editorial review board. new term of editorship is to begin, so as 3. Assign manuscripts to either Senior Associ- important, the Editor must be willing to to allow the newly appointed Editor to ate Editor or Associate Editors so that they put aside personal preferences in favor of work with the outgoing Editor for famil- can determine whether it is appropriate for the interests represented by the member- iarization with the editorial procedures the Journal. ship of the Institute. The Editor must also and processes and for the replacement 4. Monitor the articles that are in the system be able to work under time constraints and work with the Associate Editors and of Editorial Review Board members and reviewers so that timely reviews are ob- resulting from publication deadlines, Associate Editors. To meet this objective, tained. author requests, and a steady flow of the due date for nomination/application 5. Flag overdue reviews and decide when manuscripts (approximately 100 to 120 for the position will be November 1, and how to nudge the tardy Associate new manuscripts annually). Acceptance 2011. The new Editor would assume this Editors and referees. of the Editor’s position should be ac- 6. Evaluate reviews and make publication position effective January 2012. The new decision. The Editor may make the deci- companied by a willingness to devote a editor and his/her staff will have to begin sion to accept, revise, or reject the article. considerable amount of personal time to the transition process working with the 7. Invite revision of manuscripts that are its duties over a three to six-year period. current editor during the first half of 2012 promising, providing the authors with The Editor also coordinates the to assume the editorial responsibilities. n copies of the reviewers’ comments and selection of the best published teaching an overview of an appropriate revision strategy. briefs and empirical manuscripts for Direct inquiries and nominations to: 8. Make a publication decision on the paper presentation at the annual conference. and inform the author(s) of the Editor’s A cash award of $2,000 for the best em- Rhonda Lummus, Kelley School, decision. pirical papers is available from Wiley- Indiana University-Bloomington, 9. Process all decisions according to standard Blackwell publishers and an award of [email protected]. practice, including copyrights, an electronic copy of the paper, bios, and contact $500 for the best teaching briefs from Chair, DSI Publications Committee information from the authors. Alpha Iota Delta.

d e c i s i o n l i n e • 54 • o c t o b e r 2 0 1 1 PRESIDENT'S LETTER, from page 1 hospital information systems in ways Decision Sciences Journal of Innovative that empower users to manage popu- Education, and Journal of Operations lation health, make strategic business Management; another to provide an op- and develop decision aids and technolo- decisions and measure quality? portunity to interact with DSI Fellows, gies for significant societal impact. including incoming inductees for 2011; Eliyahu Goldratt, the originator of • Eric von Hippel, Wilson Professor and yet another to interact in a similar the Optimized Production Technology, of Management at Massachusetts format with the current leaders of the the Theory of Constraints, and a number Institute of Technology: How are com- Institute, including the members of the of other decision tools, had committed to munities of users becoming powerful Board of Directors. Speed discussions speak at the Boston meeting in a plenary innovation engines, driving manu- facilitating interactive research and session, prior to his untimely passing. facturers out of product development teaching exchange are also planned to To recognize his many contributions altogether? provide opportunities for researchers to our field, Lisa Scheinkopf and Bill to engage in small groups as opposed Rhind of Goldratt Consulting Limited • John Toussaint, Lean healthcare guru to the usual stand-and-present sessions. will provide us the Goldratt Memorial and CEO Emeritus of ThedaCare: The Institute continues to incor- plenary session, reviewing Goldratt's What are effective leaders doing to porate technologies to improve the many contributions to the management change the culture of healthcare orga- transactions of its meetings. Twitter will of organizations and discussing his vi- nization? What do they need to change be used in several featured sessions to sion for collaboration between academia in existing practices? encourage a backchannel of discussion and business. and to complement the presentations. Six additional plenary sessions • Luk Van Wassenhove, Henry Ford The DSI Annual Meeting in Boston prom- with outstanding invited speakers are Chaired Professor of Manufacturing ises to provide our members with the planned for the Boston meeting. Speak- at INSEAD: How to better respond to best conference experience to date. The ers include: human disasters through supply chain momentum generated through innova- management adapted to the humani- tions of the past few years continues to • Steven Eppinger, General Motors LGO tarian context? offer enhanced learning opportunities. Professor of Management at Massa- High quality interactions with research- chusetts Institute of Technology: How Last year, a new format of “Speed ers presenting their best works will be does Gen Y think and make decisions? Discussion” sessions was introduced interspersed with the excellent cuisine of to provide participants with an oppor- Boston and the music of The Bostonians • Dean Oliver, Director of Production tunity to interact in small groups with of Boston College, the famed co-ed a Analytics at ESPN: How does one officers of the Institute. Discussants capella group, singing pop, rock, and allocate performance credit (and sal- rotated on to a different discussion rhythm & blues. Come and join us in ary adjustments) among individual group every 20 minutes, allowing a Boston! n members for achievements of a team? number of participants an opportunity for an effective discussion on a range • John Halamka, MD, Chief Infor- of issues. These sessions proved highly mation Officer of the Beth Israel effective, and are planned again: one to Deaconess Medical Center: How do provide an opportunity to speak in a emerging technologies liberate data small group format with journal editors from electronic health records and including editors of Decision Sciences,

BALLOTS, from page 1

of nominees for the 2012 DSI election of ditional nomination must be made by signed by at least five percent of the officers. The Nominating Committees petition signed by at least five percent regional subdivisions’ members. for the regional subdivisions are also of the members and submitted to the Please be sure that the DSI Home compiling the names of nominees, who Institute’s Secretary, c/o the Institute’s Office [email protected]( ) has your current are running this year for the office of Home Office, 75 Piedmont Avenue, Suite e-mail address! n vice presidents elected by the regional 340, Atlanta, GA 30303, [email protected] or subdivisions. [email protected]. Ballots will be e-mailed in January Additional nominations for vice 2012. Additional nominations may be presidents elected by the regional sub- made by November 30, 2011. Each ad- divisions may be made upon petition d e c i s i o n l i n e • 55 • o c t o b e r 2 0 1 1 EBRAHIMPOUR VISION STATEMENT, from page 4 are a multidisciplinary organization. membership to not only advance their However, at the same time most of our research but their career as well. global organization. Change is difficult colleagues write works based on their These are the issues that will serve and changing ourselves from a more primary area of expertise and knowledge as my platform if I am honored by being regional view to global view is difficult. of a specific area. They are heavily influ- elected by membership as the president Previous and current wise leaders of enced by the requirements set by their of DSI. DSI have started the process of crafting institutions for advancement in their DSI as a global organization. However, workplace. To be truly at the forefront Maling Ebrahimpour much work is ahead of us and is needed as a multidisciplinary organization, University of South Florida, to make DSI a truly global organization. we need to re-evaluate ourselves and St. Petersburg Decision making by its very na- discover new ways to encourage mul- [email protected] ture cuts across many disciplines. We tidisciplinary research that helps our

GHOSH VISION STATEMENT, from page 5 cally increase our global membership Finally, I want to reiterate that I am base (which will also drive growth), as absolutely privileged, honored, and well as substantially enhance our global humbled to be nominated for the posi- to keep improving and innovating, and reputation. We do lag behind our key tion of DSI president-elect. I pledge my keep creating, building, and delivering competitors in our global reputation, strong commitment to furthering the DSI better value to our members via the qual- memberships, and conference attendance core values, and I feel confident that I can ity of our product and service offerings. (for example, compared to INFORMS, provide effective leadership in continu- Collaboration Priority. In order POMS, AOM, AIS, etc.). This is another ing to lead DSI towards further greatness to leverage and further strengthen the important imperative: to keep building and success. “multi-disciplinary” focus of our In- global linkages and significantly increase stitute, we need to foster collaboration our global activities, and the member- Soumen Ghosh across disciplines, other professional ship and involvement of colleagues from Georgia Institute of Technology organizations/societies, and universities. around the world. [email protected] This issue gets to the very core of “Deci- In summary, based on my vision sion Sciences”—while there are several and goals for DSI mentioned above, my professional societies that are mostly immediate priorities for action would be focused on individual disciplines, such as follows. as POMS, AIS, AOM, etc., DSI has the unique competitive position of being able 1. Place high strategic emphasis to further to create innovation, customer value, and enhance the stature, reputation, image, competitive advantage through its multi- profile, and competitive strength of the disciplinarity. This can only be enhanced Institute in the global arena. through meaningful collaborations and 2. Drive continued growth, both domes- team building, and can continue to tically and globally, and significantly provide a sound way to strategically increase the involvement of global differentiate DSI from our key competi- top-tier schools and leading scholars tors, thus creating significant competitive in the decision sciences area. advantage for the Institute. 3. Significantly enhance the delivered Globalization Priority. We live in an value of the Institute’s products and era of globalization where the notion of services, particularly the quality of the domestic dominance is ephemeral. Most conferences, the scholarly reputation of organizations today compete in global all the journals/publications, and the markets and need to develop appropri- mentoring of new faculty and doctoral ate global strategies in order to drive students. their global competitiveness. DSI is no 4. Maintain strategic and operational exception—we cannot be a great orga- stability in the Institute towards the nization simply based on our domestic pursuit of excellence and competitive activities. We need to embark on a sig- success. nificant globalization drive to dramati-

d e c i s i o n l i n e • 56 • o c t o b e r 2 0 1 1 2011-2012 DSI Committees Development Committee for Excellence Finance Committee in the Decision Sciences Chair: Shaw K. Chen, University of Rhode Island Chair: Norma J. Harrison, Macquarie Graduate School of Management Members: Chair Designate: Peter Ward, Ohio State University Carol J. Latta, Decision Sciences Institute Members: Roderick Posey, The University of Southern Mississippi Crister Carlsson, IAMSR/Abo Akademi University Cecily Raiborn, Texas State University-San Marcos Shaw K. Chen, University of Rhode Island Michael E. Hanna, University of Houston-Clear Lake Home Office Information Technology Liaisons Thomas W. Jones, University of Arkansas-Fayetteville Yunus Kathawala, Eastern Illinois University Arijit Sengupta, Wright State University Christine T. Kydd, University of Delaware Doug White, Roger Williams University Carol J. Latta, Decision Sciences Institute G. Keong Leong, University of Nevada-Las Vegas Information Technology Committee Eldon Y. Li, National Chengchi University Chair: Subhashish 'Sub' Samaddar Susan E. Pariseau, Merrimack College Gioconda Quesada, College of Charleston Members: Roger Schmenner, Indiana-Purdue University Indianapolis Q. B. Chung, Villanova University Marc J. Schniederjans, University of Nebraska-Lincoln Hal Jacobs, Decision Sciences Institute Roger G. Schroeder, University of Minnesota-Twin Cities Jon ‘Sean’ Jasperson, Texas A&M University Marion G. Sobol, Southern Methodist University Carol J. Latta, Decision Sciences Institute Rajesh Srivastava, Florida Gulf Coast University Binshan Lin, Louisiana State University-Shreveport Mohammed H.A. Tafti, Hofstra University Sriram Narayanan, Michigan State University Gyula Vastag, Corvinus University of Budapest Paul Rubin, Michigan State University Roberta S. Russell, Virginia Tech Doctoral Student Affairs Committee Marc Schniederjans, University of Nebraska-Lincoln Arijit Sengupta, Wright State University Chair: Marion G. Sobol, Southern Methodist University Vijay Sugumaran, Oakland University Chair Designate: Rohit Verma, Cornell University Doug White, Roger Williams University Members: Lemuria D. Carter, North Carolina A&T State University Investment Advisory Committee James P. Driscoll, Capella University Chair: Shaw K. Chen, University of Rhode Island Daniel R. Guide, The Pennsylvania State University Chair Designate: TBA Xenophon Koufteros, Texas A&M University-College Station Heather Lutz, University of St. Thomas Members: Paul Mangiameli, University of Rhode Island Peter T. Ittig, Westwood, MA Victor R. Prybutok, University of North Texas Christine T. Kydd, University of Delaware Johnny Rungtusanatham, Ohio State University Carol J. Latta, Decision Sciences Institute Funda Sahin, University of Houston Luis E. Rivera-Solis, Dowling College Daniel Wright, Villanova University Member Services Committee Executive Committee/Strategic Planning Committee Chair: Gyula Vastag Chair: Krishna S. Dhir, Berry College Campbell School of Business Members: Chair Designate: E. Powell Robinson, Jr., University of Houston Robert L. Andrews, Virginia Commonwealth University Members: Kenneth K. Boyer, Ohio State University Shaw K. Chen, University of Rhode Island Chia-Ming Chang, Shih Chien University Thomas Choi, Arizona State University Shaw K. Chen, University of Rhode Island Carol J. Latta, Decision Sciences Institute Natasa Christodoulidou, California State University-Dominguez Hills G. Keong Leong, University of Nevada-Las Vegas James Driscoll, Capella University Debora J. Gilliard, Metropolitan State College of Denver Douglas Hales, University of Rhode Island Fellows Committee Janet L. Hartley, Bowling Green State University Chair: Linda G. Sprague, Cambridge, MA June Lu, University of Houston-Victoria (Sugar Land) Chair Designate: Manoj Malhotra, University of South Carolina Rhonda L. Lummus, Indiana University-Bloomington Robert A. Orwig, North Georgia College & State University Members: Robert Pavur, University of North Texas Janelle Heineke, Boston University Tony Polito, East Carolina University Lee J. Krajewski, University of Notre Dame Barbara A. Price, Georgia Southern University Carol J. Latta, Decision Sciences Institute Funda Sahin, University of Houston Nada R. Sanders, Lehigh University Arijit Sengupta, Wright State University Marc J. Schniederjans, University of Nebraska-Lincoln Kaushik Sengupta, Hofstra University Dayna Simpson, Monash University Marion G. Sobol, Southern Methodist University Eric Stein, Penn State Great Valley Matthew Swiniarski, Penn State Erie Doug White, Roger Williams University Susan Williams, Georgia Southern University

d e c i s i o n l i n e • 57 • o c t o b e r 2 0 1 1 Nominating Committee Norma J. Harrison, Macquarie Graduate School of Management Neset Hikmet, Istanbul Bilgi University Chair: G. Keong Leong Don Kerr, University of the Sunshine Coast, Australia Chair Designate: Krishna S. Dhir, Berry College Karuna Jain, Indian Institute of Technology Members: Richard L. Jenson, Utah State University George Lowry, Randolph-Macon College Robert L. Andrews, Virginia Commonwealth University Rhonda Lummus, Indiana University-Bloomington William B. Carper, University of West Florida, College of Business Bart MacCarthy, Nottingham University Business School T. Paul Cronan, University of Arkansas-Fayetteville Larry Meile, Boston College Maling Ebrahimpour, University of South Florida, St Petersburg Quinton Nottingham, Virginia Tech Janet L. Hartley, Bowling Green State University Susan Pariseau, Merrimack College Daesik Hur, Yonsei University Roderick Posey, The University of Southern Mississippi Vijay R. Kannan, Utah State University Carl M. Rebman, Jr., University of San Diego Basheer M. Khumawala, University of Houston Antonio Rios-Ramirez, ITESM/University of Houston Carol J. Latta, Decision Sciences Institute L. Drew Rosen, University of North Carolina Wilmington Ina Markham, James Madison University Marc Sachon, University of Navarra Manoj Malhotra, University of South Carolina Narayanasamy Sambandam, National Institute of Industrial Engineering Ram Narasimhan, Michigan State University Sheldon R. Smith, Utah Valley University Danny Samson, The University of Melbourne Peter B. Southard, University of St. Thomas Morgan L. Swink, Texas Christian University Minoo Tehrani, Roger Williams University Gyula Vastag, Corvinus University of Budapest Programs and Meetings Committee Chair: Funda Sahin, University of Houston Strategic Planning for International Affairs Committee Chair Designate: Morgan Swink, Texas Christian University Chair: Shaw K. Chen, University of Rhode Island Members: Members: Kenneth K. Boyer, Ohio State University Nezih Altay, DePaul University Barry L. Brewer, Air Force Institute of Technology James W. Beckman, Fulda University of Applied Sciences Jengchung ‘Victor’ Chen, National Cheng Kung University Constantin Blome, European Business School Thomas Choi, Arizona State University Krishna Dhir, Berry College Douglas Hales, University of Rhode Island Maling Ebrahimpour, University of South Florida-St. Petersburg Deanna M. Kennedy, University of Washington Bothell Baofeng Huo, Xi’an Jiao Tong University Nevine M. Labib, Sadat Academy for Management Sciences Don V. Kerr, University of Sunshine Coast Robert A. Orwig, North Georgia College & State University Eldon Li , National Chengchi University John Seydel, Arkansas State University Yulong Li, Roger William University Madjid Tavana, LaSalle University Yoshiki Matsui, Yokohama National University Xiande Zha, Chinese University of Hong Kong Bart MacCarthy, University of Nottingham Amitava Mitra, Auburn University Publications Committee Atsuto Nishio, Takushoku University Gabriel A. Rovayo, IDE Business School Chair: Rhonda Lummus, Indiana University-Bloomington Aditi M. Sengupt, Eastern Michigan University Chair Designate: Kurt Bretthauer, Indiana University Jung P. Shim, Mississippi State University Kwei Tang, Purdue University (?) Members: Minoo Tehrani, Roger Williams University Mahyar Amouzegar, California State University, Long Beach Silvana Trimi, University of Nebraska-Lincoln David C. Chou, Eastern Michigan University Parakramaweera S. Dharmapala, Sultan Qaboos University Ad Hoc Committee on Conference Implementation System Krishna Dhir, Berry College Jack C. Hayya, Penn State University Chair: Richard Jenson, Utah State University Hal Jacobs, Decision Sciences Institute Members: Guorui Jiang, Beijing University of Technology Kenneth K. Boyer, Ohio State University Jack Jensen, University of South Carolina Thomas Choi, Arizona State University Julie E. Kendall, Rutgers University Hal Jacobs, Decision Sciences Institute Xenophon Koufteros, Texas A&M University-College Station Carol J. Latta, Decision Sciences Institute Hao Lei, Wuhan University Funda Sahin, University of Houston Barbara A. Price, Georgia Southern University Morgan Swink, Texas Christian University Manus (Johnny) Rungtusanatham, Ohio State University Doug White, Roger Williams University Chetan S. Sankar, Auburn University Asoo Vakharia, University of Florida June Wei, University of West Florida Ad Hoc Committee on World Congress Suhaiza Zailani, Universiti Sains Malaysia Chair: Kwei Tang, Purdue University Weiyong Zhang, Virginia Commonwealth University Member: Barbara Flynn, Indiana University Regional Activities Committee Chair: E. Powell Robinson, Jr., University of Houston Ad Hoc Committee on Specific Interest Groups Chair Designate: TBA Chair: Hope Baker, Kennesaw State University Members: Members: D.K. Banwet, Indian Institute of Technology Delhi Robert L. Andrews, Virginia Commonwealth University Russell Ching, California State University-Sacramento Gregory R. Heim, Texas A&M University-College Station T. Paul Cronan, University of Arkansas-Fayetteville G. Keong Leong, University of Nevada-Las Vegas John Davies, Victoria University of Wellington E. Powell Robinson, Jr., University of Houston n Xiaodong Deng, Oakland University Rachna Shah, University of Minnesota-Twin Cities d e c i s i o n l i n e • 58 • o c t o b e r 2 0 1 1 Decision Sciences Institute Fellows

OFFICERS’ NOMINATIONS Adam, Everett E., Jr., Univ. of Missouri- Malhotra, Naresh K., Georgia Columbia Institute of Technology The Institute’s 2011-12 Nominating Committee invites your suggestions for Anderson, John C., Univ. of Minnesota Markland, Robert E., Univ. of nominees to be considered for the offices of President-Elect, Secretary, and Benson, P. George, College of South Carolina Charleston McMillan, Claude,* Univ. of Vice Presidents elected at-large to serve on the Institute’s Board of Directors, Beranek, William, Univ. of Georgia Colorado at Boulder Berry, William L., The Ohio State Univ. Miller, Jeffrey G., Boston Univ. beginning in 2013. Bonini, Charles P., Stanford Univ. Monroe, Kent B., Univ. of Illinois Your recommendations should include the affiliation of each nominee, the Brightman, Harvey J., Georgia State Moore, Laurence J., Virginia Univ. Polytechnic Institute and State office recommended for the nominee, and a brief statement of qualifications Buffa, Elwood S.*, Univ. of Univ. of the nominee. If you would like to recommend persons for the offices of California‑Los Angeles Moskowitz, Herbert, Purdue Cangelosi, Vincent*, Univ. of Univ. regionally elected Vice Presidents from the Indian Subcontinent, Southeast, Southwest Louisiana Narasimhan, Ram, Michigan Carter, Phillip L., Arizona State Univ. State Univ. Southwest, and Western regions, please indicate so on the form below. These Chase, Richard B., Univ. of Southern Neter, John, Univ. of Georgia names will be forwarded to the appropriate regional nominating committee chair. California Nutt, Paul C., The Ohio State Chervany, Norman L., Univ. of Univ. Please send your recommendations by no later than October 1st to the Minnesota Olson, David L., Texas A&M Chair of the Nominating Committee, c/o the Decision Sciences Institute, Clapper, James M., Aladdin TempRite Univ. Collons, Rodger D., Drexel Univ. Perkins, William C., Indiana Univ. Georgia State University, J. Mack Robinson College of Business, University Couger, J. Daniel*, Univ. of Peters, William S., Univ. of New Colorado‑Colorado Springs Mexico Plaza, Atlanta, GA 30303. There are no exceptions to the October 1st deadline. Cummings, Larry L.*, Univ. of Philippatos, George C., Univ. of The Nominating Committee is most appreciative of your assistance. Minnesota Tennessee‑Knoxville Darden, William R.*, Louisiana State Ragsdale, Cliff T., Virginia Univ. Polytechnic Institute and State Davis, K. Roscoe, Univ. of Georgia Univ. Office______Davis, Mark M., Bentley College Raiffa, Howard, Harvard Univ. Day, Ralph L.*, Indiana Univ. Rakes, Terry R., Virginia Digman, Lester A., Univ. of Polytechnic Institute and State Nominee’s Name & Affiliation______Nebraska‑Lincoln Univ. Dock, V. Thomas, Maui, Hawaii Reinmuth, James R., Univ. of Ebert, Ronald J., Univ. of Oregon Missouri‑Columbia Ritzman, Larry P., Boston College ______Ebrahimpour, Maling, Univ. of South Roth, Aleda V., Clemson Univ. Florida-St. Petersburg Sanders, Nada, Texas Christian Edwards, Ward, Univ. of Southern Univ. California Schkade, Lawrence L., Univ. of Statement of Qualifications______Evans, James R., Univ. of Cincinnati Texas at Arlington Fetter, Robert B., Yale Univ. Schniederjans, Marc J., Univ. of Flores, Benito E., Texas A&M Univ. Nebraska-Lincoln ______Flynn, Barbara B., Indiana Univ. Schriber, Thomas J., Univ. of Franz, Lori S., Univ. of Missouri- Michigan Columbia Schroeder, Roger G., Univ. of Glover, Fred W., Univ. of Colorado at Minnesota ______Boulder Simone, Albert J., Rochester Gonzalez, Richard F., Michigan State Institute of Technology Univ. Slocum, John W., Jr., Southern ______Grawoig, Dennis E.*, Boulder City, Methodist Univ. Nevada Sobol, Marion G., Southern Green, Paul E., Univ. of Pennsylvania Methodist Univ. Groff, Gene K., Georgia State Univ. Sorensen, James E., Univ. of Nominator’s Name & Affiliation______Gupta, Jatinder N.D., Univ. of Alabama Denver in Huntsville Sprague, Linda G., China Europe Hahn, Chan K., Bowling Green State International Business School Univ. Steinberg, Earle, Touche Ross & ______Hamner, W. Clay, Duke Univ. Company, Houston, TX Hayya, Jack C., The Pennsylvania Summers, George W.*, Univ. of State Univ. Arizona Heineke, Janelle, Boston Univ. Tang, Kwei, Purdue Univ. Hershauer, James C., Arizona State Taylor, Bernard W., III, Virginia Univ. Polytechnic Institute and State Holsapple, Clyde W., Univ. of Univ. Kentucky Troutt, Marvin D., Kent State Horowitz, Ira, Univ. of Florida Univ. FELLOWS’ NOMINATIONS Houck, Ernest C.*, Virginia Polytechnic Uhl, Kenneth P.*, Univ. of Illinois Institute and State Univ. Vazsonyi, Andrew*, Univ. of San The designation of Fellow is awarded to active supporters of the Institute Huber, George P., Univ. of Texas‑Austin Francisco Jacobs, F. Robert, Indiana Univ. Voss, Christopher A., London for outstanding contributions in the field of decision sciences. To be eligible, Jones, Thomas W., Univ. of Arkansas- Business School a candidate must have achieved distinction in at least two of the following Fayetteville Ward, Peter T., Ohio State Univ. Kendall, Julie E., Rutgers Univ. Wasserman, William, Syracuse categories: (1) research and scholarship, (2) teaching and/or administration Kendall, Kenneth E., Rutgers Univ. Univ. Keown, Arthur J., Virginia Polytechnic Wemmerlöv, Urban, Univ. of (3) service to the Decision Sciences Institute. (See the current list of DSI Fel- Institute and State Univ. Wisconsin–Madison lows on this page.) Khumawala, Basheer M., Univ. of Wheelwright, Steven C., Harvard Houston Univ. In order for the nominee to be considered, the nominator must submit Kim, Kee Young, Yonsei Univ. Whitten, Betty J., Univ. of Georgia in electronic form a full vita of the nominee along with a letter of nomination King, William R., Univ. of Pittsburgh Whybark, D. Clay, Univ. of North Klein, Gary, Univ. of Colorado, Carolina–Chapel Hill which highlights the contributions made by the nominee in research, teaching Colorado Springs Wicklund, Gary A., Capricorn Koehler, Anne B., Miami Univ. Research and/or administration and service to the Institute. Nominations must highlight Krajewski, Lee J., Notre Dame Univ. Winkler, Robert L., Duke Univ. the nominee’s contributions and provide appropriate supporting information LaForge, Lawrence, Clemson Univ. Woolsey, Robert E. D., Colorado Latta, Carol J., Georgia State Univ. School of Mines which may not be contained in the vita. A candidate cannot be considered for Lee, Sang M., Univ. of Wortman, Max S., Jr.*, Iowa State two consecutive years. Nebraska‑Lincoln Univ. Luthans, Fred, Univ. of Zmud, Robert W., Florida State This information should be sent by no later than October 1st to the Chair Nebraska‑Lincoln Univ. of the Fellows Committee, Decision Sciences Institute, Georgia State University, Mabert, Vincent A., Indiana Univ. *deceased Malhotra, Manoj K., Univ. of South J. Mack Robinson College of Business, University Plaza, Atlanta, GA 30303. Carolina There are no exceptions to the October 1st deadline. DECISION SCIENCES INSTITUTE 2011 Annual Meeting Registration Form · Boston, Massachusetts · November 19-22, 2011 All attendees must register for the meeting. Conference registrations must be postmarked by October 31, 2011, to avoid a late fee of $50. After October 31, requests for cancellation refunds will not be accepted. Mail form and payment for registration to: Decision Sciences Institute, 75 Piedmont Avenue, Suite 340, Atlanta, GA 30303, fax 404-413-7714.

Member and non-member fees for all registration categories Last Name include Sunday’s luncheon, Monday’s reception, Tuesday’s award luncheon, and the CD-ROM Proceedings (see information below about the Proceedings). First Name & Middle Initial The Annual Meeting Proceedings will be produced in CD-ROM format and is included in the conference registration fee for all registered attendees. If you DO NOT wish to receive the Proceedings, First Name for Badge please indicate below. Additional CD-ROM Proceedings can be purchased at a cost of $25 each, but must be ordered by October 1, 2011 (see form below). Organization/Affiliation ❏ I DO NOT wish to receive the Annual Meeting Proceedings. Mailing Address (❏ New ❏ Home ❏ Business): Member registration $325.00 2011-12 Member dues renewal (For the exact amount owed, please refer to the dues renewal notice previously mailed to you.) 160.00 City, State, Zip and Country Non-Member registration (❏ Please check if you desire membership Telephone (❏ Home ❏ Business) Fax benefits. This fee entitles you to one year of membership in the Institute.) 485.00

Cell phone (to receive text message updates during the conference) Student member registration 80.00 2011-12 Student dues renewal (For the exact amount owed, please refer E-mail to the dues renewal notice previously mailed to you.) 25.00 We would appreciate your answers to the following questions, which will help us plan this and future meetings. Student Non-Member registration 1. Where will you stay in Boston? 6. What is your primary regional (❏ Please check if you desire membership ❏ a. Conference hotel affiliation: ❏ b. Other (please specify) ❏ a. Asia-Pacific Region benefits. This fee entitles you to one year of ❏ b. European Region membership in the Institute.) 105.00 2. Type of accommodation: ❏ c. Indian Subcontinent Region ❏ a. Single ❏ b. Double ❏ d. Mexico Region ❏ e. Midwest Region Emeritus Member registration 80.00 3. Date of arrival: ❏ ❏ f. Northeast Region a. Fri. (11/18) ❏ g. Southeast Region ❏ b. Sat. (11/19) ❏ h. Southwest Region Emeritus Non-Member registration 115.00 ❏ c. Sun. (11/20) ❏ ❏ i. Western Region d. Mon. (11/21) ❏ j. At-Large ❏ e. Tues. (11/22) ❏ k. None Extra Sunday’s luncheon(s) @ $46.07 each 4. Do you plan to attend: 7. What is your interest in ❏ a. Sunday’s luncheon? Extra Tuesday’s awards luncheon(s) @ $43.43 each ❏ b. Monday’s reception? Placement? ❏ a. As employer and employee Extra CD-ROM Proceedings @ $25.00 each ❏ c. Tuesday’s luncheon? ❏ ❏ b. Employee only d. All? ❏ After October 31, 2011 (LATE FEE) 50.00 ❏ e. None? c. Employer only ❏ d. None 5. Interest Area (check one): TOTAL ❏ a. Academic Administration 8. What was the primary reason ❏ b. Accounting you decided to attend the annual ❏ c. Economics meeting? ❏ d. Finance ❏ a. Annual Meeting in general CREDIT CARD INFORMATION: ❏ Visa ❏ MC ❏ American Express ❏ e. Health Care Systems ❏ b. Job Placement ❏ Discover ❏ f. Innovative Education ❏ c. Doctoral Student Consortium Total Amount $______❏ g. International Business ❏ d. New Faculty Development ❏ h. Marketing Consortium Card No. ______Expires: ___ /___ ❏ i. Microcomputer Systems & Apps. ❏ ❏ e. Program Miniconferences j. IS/DSS ❏ f. Professional Devel. Program Card Holder’s Name______❏ k. Managerial Problem-Solving (Please Print) ❏ l. Organizational Behavior ❏ m. Organizational Theory 9. ❏ Please check if you are a mem- Signature______❏ n. Manufacturing/Service Management ber of Alpha Iota Delta and would ❏ o. Public/Nonprofit Management like to be identified as such ❏ Billing Address______p. Quantitative Techniques & Meth. at the Annual Meeting. ❏ q. Stats, Decisions & Fore. ❏ r. Strategic Management & Policy ❏ s. Technology and Innovation City/State/Zip______❏ t. E-commerce ❏ u. Other ❏ z. None Regular Membership (circle one)U.S./Can.International Dues Schedule: Phone Number Address ( Name, InstitutionorFirm information, [email protected]. College of Business, University Plaza, Atlanta, GA 30303. For more Decision Sciences Institute, Georgia State University, J.MackRobinson Please sendyour payment (inU.S.dollars)andapplicationto: of the Institute.) (You have beendesignated to receive allpublicationsandspecialannouncements Institutional Membership status.) (Emeritus membershiprequires signature ofmemberasadeclaration ofemeritus Emeritus Membership (Student membershiprequires signature ofsponsoring member.) Student Membership www.swdsi.org 3,2011. Submission deadline:Oct. annual meetingatthe New OrleansSheraton. The Southwest Region 29-March3 February FEBRUARY 2012 cba.uah.edu/guptaj/isdsi_2012_cfp.pdf Institute ofManagement inChennai,India. Subcontinent The 5thAnnualMeetingoftheIndian 4-6 January JANUARY 2012 annualmeeting www.decisionsciences.org/ Sciences Institute 42nd AnnualMeetingoftheDecision November 17-22 NOVEMBER Signature Card Holder’s Name Card No. ______Expires: ___ Total amount$______INFORMATION:CREDIT CARD INSTITUTE CALENDAR ______Home Application for Membership willbeatthe Great Lakes Decision SciencesInstitute

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Atlanta, GA 30303 - http://www.decisionsciences.org visit theDSIWeb siteat For current news andactivities, www.apdsi.org Hotel, ChiangMai,Thailand. annual meetingatthe Le Meridien ChiangMai The Asia-Pacific Region July 22-26 JULY 2012 www.ebs.edu/smi/edsi-home.html 15,2012. February Istanbul, Turkey. Submissiondeadline: meeting atIstanbulKemerburgaz University in The EuropeanRegion June 24-27 JUNE 2012

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