Meet the Duo Do One Better

30 Seconds on the Surface Duo: The Surface Duo is Surface’s first Android device ever. This mobile device has an innovative 360° hinge, two screens, and apps that seamlessly work together. Users can span 1 app across both screens for a wider view, have apps running on both sides to see everything, put it in tent mode to watch movies or presentations, and much more. has created a new way to get things done. It features the best of , every Android app in the Play store, and makes phone calls.

Watch a video » Upsell Opportunity: Pair the Surface Duo with these accessories:

Surface Duo Bumper Surface Earbuds Surface Slim Pen ® 5.0

What you need to know about about pitching the Surface Duo: • Instantly adapts to the user: Go from dual screen mode, to laptop mode, to phone mode in an instant. As users switch the position, the Duo detects this and instantly adapts to the way the user is trying to use it. • Ultra-thin: This device is only 4.8 mm thick, making it easy to carry and transport. • Dual screens mean dual functionality: Users can be editing a research paper on one screen and streaming music on the other.

Surface Duo Training

4796.07.2021 Key Positioning Tips: • Administrators: Administrators that are constantly on the go are going to like the ability to pick up and go that the Duo offers. If they need to open documents between meetings or lectures, they’ll be able to do so instantly with the Duo. The Surface syncs with other laptops or desktops, so when the user is back grom being on the go, they can pick up where they left off. • Business: Business majors or professors need to go from meetings, to classes, and back to meetings again, and they’re going to want the ability to be portable without being bogged down. The Duo folds and fits easily into a pocket. It can be used with a single screen or as a phone, or users can open it up to make some real productivity happen. The Duo runs all the applications that a laptop runs, just on a smaller screen. So, they can go ahead and tackle those emails, message groups in , scroll through LinkedIn, or browse the internet—the Surface Duo can handle it all from the of their hand.

Key Features: • View two apps at once: Open two apps side-by-side—users can now plan their day and pull up their email at the same time. • Users can make their own App Groups: Pair any two apps and launch simultaneously, each on a full screen, for a completely custom experience. • Type on one screen view on the other: Easily compose an email by typing on the bottom screen keyboard, while viewing the draft on the top display. • Drag and drop across screens: Drag ingredients from a new recipe from one screen directly to a to-do list on the other for an instant shopping list. • Users will enjoy the view with dual-screen enhanced apps: They can scroll through their photo library on one screen while viewing their selection on the other. • Two sites, side-by-side with Edge: Users can open and view two websites at the same time to compare content and get inspired, shop, and pin ideas.

Common Objections and How to Handle Them: “The Surface Duo only has one camera.” Sure, it only has one camera, but the Duo is instantly adaptable to the way the user is using it. That means you can use it in selfie mode, and just by changing the position of the device, it can switch to a rear-facing camera.

“The Surface Duo is small and awkward to use.” The Surface Duo is designed for portable productivity. It takes a bit of getting used to, but if you’re on the go constantly and don’t want to lug around a laptop or tablet, this is the device for you. When folded, it’s small enough to fit in your pocket. When you’re ready to get to work, just open it up and go. The Duo is super adaptable and can be used as a mini laptop with its dual screens, or you can keep it folded and use it as a phone. If the Duo is too small to your liking, consider upgrading to the also highly portable and adaptable 7.

“The Surface Duo doesn’t have Windows Hello.” True, it doesn’t. Windows Hello is a security feature found in most of the Surface Devices. The Duo has a fingerprint reader, which gets you back to work just as fast as Windows Hello. You won’t have to worry about how fast it can load.

Surface Duo Training

4796.07.2021 Surface Duo Specifications

Dimensions Open: 5.72” x 7.36” x 0.19” (145.2 mm (H) x 186.9 mm (W) x 4.8 mm (T)) Folded: 5.72” x 3.67” x 0.39” (145.2 mm (H) x 93.3 mm (W) x 9.9 mm (T at hinge))

Display Dual PixelSense™ Fusion Displays, open: 8.1” AMOLED, 2700x1800 (3:2), 401 PPI Single PixelSense™ Display: 5.6” AMOLED, 1800x1350 (4:3), 401 PPI Display Material: Corning® Gorilla® Glass

Battery Battery Life: Up to 15.5 hours of local video playback, Up to 10 days of standby time, Up to 27 hours of talk time Battery Capacity: 3577mAh (typical) dual battery Battery Charging: Battery charging using 18W in box power supply

Cameras & Video Camera: Adaptive camera 11MP, f/2.0, 1.0 µm, PDAF and 84.0° diagonal FOV optimized with AI for front and rear Recording Photos: Auto mode with low-light & HDR multi-frame photo capture and dynamic range scene detection , Super resolution zoom, and super zoom up to 7x , Portrait mode with adjustable depth control, Panorama mode, Burst mode Video recording: 4K video recording at 30 fps and 60 fps, 1080p video recording at 30 fps and 60 fps, HEVC and H.264 video recording formats, Gyro-based digital video stabilization Video conferencing: Microsoft Teams and video conferencing up to 1080p at 30fps, High CRI LED Flash for both front and world facing photo and video scenarios

Video Playback Video Playback Formats: MKV, MOV, MP4, H.265(HEVC), AVI, WMV, TS, 3GP, FLV, WEBM Wireless: Chromecast support Wired: DisplayPort over USB-C™, Supports video out when connecting via HDMI Adapter

Audio Mono speaker, Dual Mic noise suppression and echo cancellation optimized for productive use in all postures Best-in-class Full Duplex communication for voice calls in hands-free mode Audio formats supported: 3GP, MP3, MP4, MKV, WAV, , M4A, AAC, TS, AMR, FLAC, MID, MIDI, RTTL, RTX, OTA, IMY ® aptX™

Network & Wi-Fi: Wi-Fi-5 802.11ac (2.4/5GHz) Connectivity Bluetooth: Bluetooth® 5.0 LTE: 4x4 MIMO, Cat.18 DL / Cat 5 UL, 5CA, LAA. Up to 1.2Gbps Download / Up to 150Mbps Upload

Bands Supported FDD-LTE: 1,2,3,4,5,7,8,12,13,14,19,20,25,26,28,29,30,66 TD-LTE: 38,39,40,41,46 WCDMA: 1,2,5,8 GSM/GPRS: GSM-850, E-GSM-900, DCS-1800, PCS-1900 Location: GPS, Galileo, GLONASS, BeiDou, QZSS SIM One eSIM5 and one Nano SIM Note: AT&T locked device will not support eSIM

Processor Qualcomm® Snapdragon™ 855 Mobile Platform optimized for the dual-screen experience

Connections USB-C™ 3.1, Nano SIM Tray

Storage & Memory 128GB or 256GB UFS 3.0 of internal storage 6GB DRAM

Software Microsoft built-in applications: Microsoft OneDrive Search : Word, Excel, Intune Company Portal PowerPoint, Office Lens, PDF Reader, Microsoft OneNote LinkedIn and more Microsoft Solitaire Collection Microsoft News Surface Audio Microsoft Teams Microsoft Authenticator

Surface Duo Training

4796.07.2021 Surface Duo Specifications

Sensors Dual Accelerometer Dual Gyroscope Dual Magnetometer Dual Ambient Light Sensor Proximity Sensor Hall Sensor Fingerprint Sensor

Exterior Exterior Material: Corning® Gorilla® Glass Color: Glacier

Security & Biometric lock type: Fingerprint reader (1:100K FAR <3% FRR) Authentication Lock type: Swipe, PIN, password Security applications pre-loaded on device: Microsoft Authenticator

Pen & Inking Supports all in market generations of Surface Slim Pen, and 2 Pen Simultaneous Pen and touch are supported

What’s in the box Surface Duo Surface Duo Bumper (Color: Glacier) Surface Duo USB-C™ Power Supply (18w) Quick Start Guide Warranty and Compliance Guide SIM Ejector tool

Warranty 1-year limited hardware warranty

Surface Duo Training

4796.07.2021