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PRSRT STD US Postage PAID 7600 River Road Newark, NJ North Bergen, NJ 07047 Permit No. 5245 201-854-5008 Serving Palisades Medical Center and the Harborage SUMMER2010 Board of Governors Inside this Issue Stay up to date on the PMC Foundation’s latest news! Palisades Medical Center Foundation Expanding Emergency Care ...... 1 Visit www.palisadesmedicalfoundation.org Expanding Emergency Chairman Casino Night ...... 2 John C. Meditz Letter from the Executive Director . . . 2 Horizon Asset Management Care for Our Community Resident of Weehawken Volunteer Services ...... 3 Anne Beroza Honoring Our Caregivers ...... 4-5 Resident of Weehawken Community Connections ...... 6-7 Erin Borger UBS 20th Annual Palisades Classic ...... 8-9 Resident of Weehawken News to Know ...... 10-13 Jose R. Cruz Cushman & Wakefield, Inc. Harborage Happenings ...... 14 Resident of Edgewater Completed renovations Grateful Patients...... 15 Ulises E. Diaz Verizon include a new Rapid 2010 Star Stream Ball ...... 16 Resident of Rutherford Evaluation Unit and Thomas M. Eastwick upgrades to technology Eastwick Colleges/HoHoKus Schools, Inc. and facilities Resident of Pearl River, NY To be removed from our mailing list, please call (201) 854-5008 Palisades' Board members, administra- Mohamed Lateef, MD tors, staff and local rescue workers Resident of Ridgefield Park celebrated the completion of Phase I of 4TH ANNUAL 2010 STAR the Emergency Room Renovation Project Bruce J. Markowitz with a special ribbon cutting ceremony. STREAM BALL President and CEO CASINO NIGHT Palisades Medical Center August 12, 2010 November 20, 2010 Luis Menendez Palisades Medical Center recently completed that every person who comes through our doors Upcoming Waterside Restaurant Pleasantdale Chateau Trogon Construction Management Phase One of its work in renovating and remod- is treated quickly and effectively. (formerly Frank’s Waterside) West Orange, NJ Resident of Upper Montclair eling its Emergency Department to help meet an Last year, Palisades began its Emergency North Bergen, NJ Events! Suri B. Ponamgi, MD increased demand for local emergency services. Department Renovation Project by adding new Resident of Englewood Cliffs These significant enhancements were made technologies and incorporated a new Rapid Howard M. Shiffman possible by the Palisades Medical Center Evaluation Unit (REU) to provide immediate Cornell Surgical Co. Resident of Old Tappan Foundation through various grants and the gen- assessment to incoming patients and allow for Star Stream Ball goes erous contributions of private donors. The reno- faster triage and bedside registration. Now, the Thomas M. Venino, Esq. Venino and Venino vations will provide a better patient environ- Emergency Department’s nursing station has Resident of Fort Lee ment, increase capacity capabilities, improve been reconfigured to improve workflow and community access, and enhance patient safety augment patient privacy. Treatment areas have and the quality of healthcare delivery to ensure been expanded and new technical equipment Palisades Medical Center Foundation Staff Continued on pg. 10

Executive Director The PMC Foundation’s Star Stream Ball Regional Fire and Rescue, and Alfredo Z. Theme accoutrements such as pearls, hats Barbara A. Salerno has become one of the most-popular and Matos, Vice President, Renewables and and sunglasses will be distributed at the [email protected] successful fundraising galas in our area. Energy Solutions, PSE&G. Both honorees event or guests may bring their own. Fiesta 20th Annual Manager of Communications Excitement is already starting to build for are well recognized in our area for their Orchestra, the lively and talented band and Development this year’s Ball because it will feature a spe- tireless work in supporting the health and that wowed attendees during last year’s Gary Mignone Palisades Classic cial Hollywood theme filled with lots glitz well being of our local residents. Ball, will be back by popular demand. [email protected] and glamour. The Star Stream Ball Planning Formal invitations for the Ball will be Coordinator See the photos! The 2010 Star Stream Ball is set for Committee, chaired by Lely Eastwick, is mailed in August. For more information or Kathy Aitchison Saturday, November 20, and will, once working hard to finalize details for the for early registration, please call the PMC [email protected] page 9 again, be held at the beautiful black-tie event. The Hollywood theme will Foundation Office at 201-854-5008. Palisades Medical Center Foundation Pleasantdale Chateau in West Orange. This feature celebrity look-alikes, a red carpet You can also register online at 7600 River Rd., North Bergen, NJ 07047 year’s honorees will be Jeffrey Welz, entrance complete with “paparazzi,” inter- www.palisadesmedicalfoundation.org. P– 201-854-5008 F– 201-854-5036 Executive Director of North Hudson active entertainers and other surprises. www.palisadesmedicalfoundation.org Summer 2010_6:Layout 1 8/2/10 3:08 PM Page 3 Volunteers Take Pride in 4th ANNUAL Supporting Palisades

CASINO On April 23, Palisades Medical Center celebrated National Volunteer Week by holding a special luncheon at The Waterside in North Bergen to recognize NIGHT the tireless efforts of its dedicated volun- teers. Bruce J. Markowitz, President & CEO of Palisades, honored several local volun- & TEXAS HOLD ’EM TOURNAMENT teers with commemorative pins to recog- A Message from the nize their cumulative hours of service. Executive Director Some of the top service pin recipients THURSDAY, included: AUGUST 12, 2010 Thank you all for the warm and welcoming 14,000 Hours reception you’ve given me as your incoming Beatriz Garcia of Edgewater THE WATERSIDE RESTAURANT, Foundation Executive Director. Helping worthy NORTH BERGEN, NJ causes has long been a personal and professional 10,500 Hours 6 PM – 7 PM DINNER • 7 PM -10:30 PM passion. Now I’m doing it full-time, and for my Pearl Reis of West New York GAMBLING • 10:30 PM RAFFLE & 50/50 own community. I’m very happy to be here. In the 10 years that I’ve lived here, I have seen 5,000 Hours It’s a FACT! astounding change and development in the Margot Harris of North Bergen Volunteers provided more than 20,000 communities PMC serves. Densely populated and 4,500 Hours GET LUCKY AT OUR VEGAS-STYLE CASINO! rich in cultural diversity, the area has become a Eronidez Cristofol of West New York hours of service at Palisades during the Roll the dice in Craps, play Roulette, or try your luck at hybrid of urban and suburban living. Our differ- Paul DeSavino of New Milford past year. That equates to more than ences make us unique, but we all expect and Blackjack, Poker, Texas Hold ‘Em, and more! Win great $500,000 in service value, according to raffle prizes and take a chance on the 50/50 – deserve the same level of high-quality healthcare. 3,500 Hours Our helps every single person who Gladys Leech of Fort Lee the State of New Jersey. last year’s winner took home $5,000! comes through our doors, including those without Carmen Rodriguez of Cliffside Park the ability to pay. While charity care costs Palisades Medical Center millions each year, government 2,000 Hours $100 ADMISSION INCLUDES: reimbursements total about 33% of that amount. Theresa McCann of Lodi, NJ Delicious hors d’oeuvres, buffet dinner, Now that the Affordable Care Act is a law, Cathy Scharaldi of Lodi, NJ approximately 32 million uninsured Americans will Pearl Sodosky Cliffside Park, NJ beer, wine, soda and $150 in Casino Chips. have health coverage. But at the same time, 1,500 Hours Additional chips may be purchased throughout the evening at special rates. will suffer cuts. As a result, PMC will lose $1.4 million (annualized) in Medicare reimburse- Dorothy Riley of Weehawken, NJ Call Denise 201-854-5011 ments beginning later this year. Your donations 1,000 Hours are needed more than ever before. Ann Marano of Cliffside Park, NJ [email protected] Unlike for-profit businesses, a hospital doesn’t Linda McCann of Moonachie, NJ or visit www.palisadesmedicalfoundation.org have the option of slashing budgets or cutting programs when money is tight. All donations are invested into the hospital, to hire and retain the best caregivers and adopt the latest in technology. We need YOU! When you donate to the PMC Foundation, your donation stays in your community, helping to Volunteer activities at Palisades include assisting the nursing staff and patients, working provide world class patient care—for everyone, in the Gift Shop and Thrift Shop, performing clerical duties, and organizing special fundraising every time it’s needed. events. Volunteer positions offer flexible hours including nights and weekends. Many thanks for your continued support! For more information or to become a volunteer, please call Denise Whitley, Coordinator of Volunteer Services, at 201-854-5011. Presented by Barbara A. Salerno To see more photos from the Volunteer Luncheon, Executive Director please visit our website at www.palisadesmedicalfoundation.org 3 All proceeds support the Palisades Medical Center Foundation Summer 2010_6:Layout 1 8/2/10 3:09 PM Page 5 Doctors’Doctors’ DayDay celebrationcelebration Each year, Doctors’ Day is the perfect opportunity to cele- brate and honor the tireless efforts of physicians who work to improve the health and well being of our neighbors. This year’s Doctors’ Day dinner was held on March 17 at The Waterside in North Bergen. Nearly 200 attendees enjoyed HonoringHonoring OurOur great food, dancing and spirits throughout the evening. caregiverscaregivers Palisades’ patients often express their gratitude for the excellent care they received in a variety of ways — through kind words, smiles, letters of thanks, and financial contributions. One of the most meaningful ways they express their appreciation is by making a Guardian Angel tribute donation to the PMC Foundation’s Guardian Angel Program. On March 4, a lively reception was held at The Waterside restaurant to honor PMC staff members who were recognized by patients with tribute donations during the past year.

The Best Care Deserves the Biggest Thanks! Show your appreciation by making a Guardian Angel Tribute today!

To see more photos from the Doctors’ Day dinner, please Patients and families recognize that Palisades’ greatest strength is the compassionate service provided by our nurses, physicians and other caregivers. visit our website at www.palisadesmedicalfoundation.org 4 Guardian Angel tribute donations recognize caregivers in a special way. 5 Summer 2010_6:Layout 1 8/2/10 3:09 PM Page 7

Community Connections WNY Lions Club Partnership To see more photos from our special events, please visit Palisades’ long-standing partnership with The West New York Cuban Lions Club has helped educate thousands of residents about www.palisadesmedicalfoundation.org. vital health services and programs in our area. Recently, the part- nership helped organize a special Health Fair in the New Community Room on 54th Street in West New York. A Day in the Park Local residents recently learned some important tips Haiti Relief Efforts on living healthier lifestyles during Palisades Medical More than 400 people enjoyed a fashion show and dinner fundraising Center’s Community Health Fair at James J. event at Fiesta Restaurant in East Rutherford to support Guardians of Braddock/North Hudson Park in North Bergen. All Healing, a non-profit organization of local doctors, nurses, and other health screenings and evaluations were open to the healthcare professionals who perform medical missions in the Dominican public and were provided free of charge. Health Republic and other countries in need of medical support services. Palisades information was provided in English and Spanish and Medical Center served as the lead sponsor for the event, which raised more bi-lingual medical professionals were on hand to than $32,000. answer questions from local residents.

Child Care Center Bake Sale Palisades Child Care Center staff and parents of children in the center’s 4-year-old class teamed up to organize a bake sale that generated more than $200 for needed supplies. Palisades Child Care Center is located at 115 River Road in Edgewater, and features board-certified teachers and caregivers for children ranging in age from infants to pre-schoolers.

Pregnancy 101 Dozens of parents-to-be attended a recent health fair at Palisades entitled “Everything You Need to Know About Your Pregnancy.” Physicians, midwives, Family Health Fair nutritionists, lactation consultants and other health On May 1, Palisades teamed up with St. Joseph of the professionals were on hand to discuss issues from Palisades Church in West New York to provide free health preconception to postpartum recovery. screenings and information to hundreds of local families. The event also featured free activities and attractions for children, including a bounce house, face painting and karate demonstrations.

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20th Annual Palisades Classic Sets Fundraising Record!

The 20th Annual Palisades Classic was—by far—the PMC Foundation’s most successful golf and tennis event ever. The event brought together nearly 200 supporters and generated $270,000––the largest gross amount raised in the Classic’s 20-year history. During the Palisades Classic, golfers hit the links, tennis players put their racket skills to the test, and dozens more came to enjoy the evening recep- tion and raffle drawings. Sodexo was the Presenting Sponsor for the Classic, which was held at the historic Ridgewood Country Club in Paramus. To see more photos from the 20th Annual Palisades Classic, please visit www.palisadesmedicalfoundation.org. We are extremely grateful to all of the individuals and organizations that helped make this year’s Palisades Classic an overwhelming success. PRESENTING North Hudson Great American Omni Health Systems SPONSOR Community Action Insurance Group of New Jersey, LLC SEI Investments Co. Medline Industries, Inc. Sodexo CTM Partners Pharmacy LLC U.S. Lawns Regional - NJ RECEPTION, DESSERT Solenture, Inc. AND AWARDS SPONSORS HOLE SPONSORS St. Jude Medical H.P.A.E. Local 5030 MASTERS SPONSOR 115 River Road, LLC Willis North America Health/ROI Century Waste Inserra Supermarkets, Inc. DLB Associates RECEPTION SPONSOR J. J. Sinisi Asphalt Paving ACE SPONSORS Health Ware Concepts Jackson Lewis, LLP PUTTING GREEN Promise Care, NJ J. Moore & Co. SPONSOR Metropolitan Café Garfunkel, Wild, PC REFRESHMENTS NK Architects SPONSORS Skylight Healthcare Systems EAGLE SPONSORS WithumSmith + Brown, PC DRIVING RANGE Canon Business Solutions The Harborage SPONSOR Garden State PROGRAM SPONSORS United Water PMC Medical Staff Anesthesia Services, P.A. Carpet Et Cetera, Inc. Lanyi & Tevald, Inc. Cintas Uniform Division BIRDIE SPONSORS BRUNCH SPONSOR Palisades Emergency Services Jim Cockinos Ambulatory Center for The Radiation Palisades Radiology FutureNet Technologies Corporation Endoscopy (A.C.E.) Medicine Center Association Gallagher Benefit Services, Inc. Auxilio Inc. United Federated PAR SPONSORS Genesis Rehabilitation Services Brescia & Migliaccio MD PC Systems, Inc. All Business Solutions New Jersey Hospital Association CBL Path ParenteBeard, LLC Binsky & Snyder PAR HOLE SPONSORS Coca Cola Bottling Company AMB-U-CAR, Inc. Princeton Insurance Co. The Center for Pronto Repairs, Inc. Damon G. Douglas Company FD Kinesis, LLC Wound Healing USI Consulting Group HealthTrust Jaime M. Weiss Realty Cornell Surgical Company Company, Inc. 8 Gaffey & Associates McCarter & English, LLP 9 Summer 2010_6:Layout 1 8/2/10 3:10 PM Page 11 to meet the needs EXPANDING of our community Emergency Room Expansion Continued from pg. 1 has been installed to improve patient monitoring, reduce medical errors and

facilitate telemedical capabilities. The new (LEFT) Palisades Medical Center recently held a special Emergency Room at Palisades also fea- ribbon-cutting ceremony and reception to celebrate the tures: expansion of its Pediatric Rehabilitation Program. Standing left-to-right are Palisades Medical Center’s • All board certified physicians Bruce J. Markowitz, President & CEO; Theresa Eckert, OTR/L; Ingrid Pais, PT, Director of Physical Medicine; • Clinical nurse leaders that are David J. Berkowitz, Vice President of Administration; masters prepared and Frances Ibadlit, PT, Coordinator of Pediatric Physical and Occupational Therapy. (RIGHT): Frances • Renovated patient rooms and Ibadlit, PT, works with a patient in the new facility. waiting areas for a more comfortable environment. • Pediatric Care Unit • Digital Radiology Palisades Opens New Pediatric • Picis Computer Systems that enhance patient safety and sharing Rehabilitation Facility of clinical data with medical team • Spectra Link phones that provide Palisades Medical Center recently held ders. A full range of services are offered pediatric rehabilitation programs. immediate access for physicians a special ribbon-cutting ceremony and including Physical Therapy, Occupational Therapists at the Pediatric Rehab- to all caregivers reception to celebrate the expansion of its Therapy, Speech Therapy and Audiology ilitation Program provide a comprehensive • Vital Works computer technology that Pediatric Rehabilitation Program. services. evaluation of each child and use a family- Gladys Sillero, RN, Emergency Department Clinical Coordinator; Dominic Ruocco, MD, Emergency Department Medical Director; The Pediatric Rehabilitation Program The Pediatric Rehabilitation Program centered approach to help each child tracks emergency patients during and Kathleen Flanagan, RN, Emergency Department Director, review blueprint plans for Palisades ER expansion and upgrades. their most critical time and gives the is now located in a new, larger facility on fills a critical need in our community for reach his/her potential. Services include medical team up-to-the-minute status there is a national epidemic of overcrowd- the second floor of the Medical Center. children who are not achieving their phys- Physical Therapy, Occupational Therapy, reports including laboratory and ed Emergency Departments throughout The program supports the special needs of ical, functional and communicative poten- Speech Therapy and Audiology. radiology results the United States. New Jersey , in children with various diagnoses including tial. Until now, parents often had to travel For more information, please call (201) • Expanded patient treatment Areas particular, face an even-greater struggle developmental delay, autism, cerebral out of the immediate area to find services 520-4773 or (201) 854-5013. outfitted with cardiac, stroke, due to the state’s unusually high popula- palsy, Down Syndrome, torticollis, muscu- for their children or have had delays in ventilation and other special care tion density and its 1.2 million uninsured loskeletal conditions and genetic disor- receiving services due to a shortage of technologies. residents who often rely on Emergency Departments as their provider of last • Renovated staff facilities resort. Palisades’ Northern Hudson / The E.R. upgrades at Palisades come Southern Bergen County service area has a at a time when the Institute of Medicine of poverty rate that is four times the New

the National Academies has declared that Jersey average. John C. Meditz, Chairman of the Board of Palisades; Jeffrey Additionally, Palisades’ key waterfront Welz, Executive Director of North Hudson Regional Fire and Second Floor “Facelift” location adjacent to New York City and Rescue; Anca Popa, MD, Medical Staff President at Palisades; and Bruce J. Markowitz, President & CEO of Palisades Medical Center’s second floor corridors have a fresh, modern look thanks to the between the and the Palisades; tireless work of its Maintenance Department, who completed the electrical work, spackling makes it a vital and painting needed on the project. component of our area’s emergency response in the event of a disaster along ments and first responders consistently the Hudson River or a widespread disaster recognized and praised Palisades’ in the surrounding key urban areas, includ- Emergency Department staff for providing ing New York City. high-quality and compassionate care dur- Palisades was a key participant in the ing these emergency situations. emergency care provided to passengers In the next phase of E.R. renovations, following the January 15, 2009, Hudson access for walk-in patients will be modified Dominic Ruocco, MD, Medical Director of the Emergency River crash landing of US Airways Flight to permit direct access to the E.R. from the Department at Palisades, checks on the status of patients using new computer equipment. 1549 and during the tragic events of waiting area. Additional restroom facili- September 11, 2001. National and local ties and new storage areas will also be 10 media along with municipal health depart- added. 11 Summer 2010_6:Layout 1 8/2/10 3:10 PM Page 13 NJHA Recognizes Palisades for Preventing Pressure Ulcers NEWS TO KNOW Palisades Medical Center staff mem- Pressure ulcers, also known as decubiti bers stand proudly with an award from the New Jersey Hospital or bed sores, are a common, serious and sig- Association for the Medical Center’s Maternity Center Earns 5-Star nificant health concern. They can cause successful work in of preventing pres- pain, disfigurement, and are often fatal - sure ulcers. Pictured left-to-right are Providencia Reyes, NA; Jo Ann even under the auspices of medical care. Phillips, NA; Necmiye Kacaroglu, NA; Rating from HealthGrades Palisades Medical Center was recently Bruce J. Markowitz, President and recognized by the New Jersey Hospital CEO; Yvonne Geraci, RN; Ruben For the third consecutive year, the Fernandez, Vice President of Patient Association (NJHA) for participating in a Care Services; Dr. Fay Spragley, RN; Maternity Center at Palisades Medical special initiative focused on preventing Patricia Crinion, RN; Velma Howell, Center has received a 5-Star Rating from NA; Carmen Williams; Miyase pressure ulcers among patents. As part of Yesilyurt, RN; Doreen Punla, RN; HealthGrades, the nation’s leading inde- the NJHA’s Pressure Ulcer Collaborative, Marylou Flores, RN; and Isabel Payumo, RN. pendent healthcare ratings company. Palisades staff successfully implemented The Maternity Center at Palisades, best practices and followed clinical guide- which features private suites, state-of-the lines to measurably improve its efforts in For more information about pressure art technology, first-rate physicians and spe- preventing pressure ulcers. ulcers and the prevention of pressure cialists, and spectacular views of the New The NJHA is a not-for-profit trade ulcers, please visit The National Pressure York City skyline, received the organization committed to helping New Ulcer Advisory Panel’s website at HealthGrades’ highest ratings among 14 Jersey hospitals and health systems provide www.npuap.org hospitals that serve Hudson and Bergen quality, accessible and affordable care to counties. HealthGrades’ 5-Star Rating also their communities. It offers an array of serv- Aline Holmes (pictured at center), Senior Vice President of Clinical Affairs at the New Jersey Hospital Association, presents an award places the Maternity Center at Palisades in ices and resources, including advocacy, data, the top 15% of the nation’s 5,000 hospitals. to Palisades Medical Center’s Miriam Stablein, MA, RN, Director education and many others, to support hos- of Quality Performance, Improvement and Regulatory Compliance, This latest HealthGrades report demon- pitals in their caring mission. and Dr. Fay Spragley, DNP, APN, BC, RN, to acknowledge the strates a standard of high-quality, personal- Medical Center’s successful work in preventing pressure ulcers ized care that remains consistent over time. The Maternity Center at Palisades features private suites, state-of-the art technology, first-rate physicians and specialists, and spectacular views of the New York City skyline.

It also reflects on the culture of excellence sulting and products to make healthcare that Palisades’ physicians, skilled nurses, decisions based on the quality of care. and devoted staff practice on a daily basis. Visitors to HealthGrades.com find quality Respiratory Care Program Earns HealthGrades provides ratings and pro- ratings and cost information for the files of hospitals, nursing homes and physi- nation’s 5,000 hospitals and 16,000 nursing cians to consumers, corporations, health homes as well as in-depth profiles of the National Recognition plans and hospitals. Millions of consumers nation’s 650,000 physicians. Palisades Medical Center has earned therapists to provide respiratory care. and hundreds of the nation’s largest For more information or to take a tour 2010 Quality Respiratory Care Recognition Hospitals earning the QRCR designation employers, health plans and hospitals rely of the Maternity Center at Palisades, please (QRCR) under a national program aimed at ensure patient safety by adhering to a strict on HealthGrades’ independent ratings, con- call 201-854-5702. (Left-to-Right) Nicole Zitomer, RN, Ana Tapia, RN, and Maureen helping patients and families make set of criteria. To qualify for the 2010 recog- Coccaro, RN, Director of the Maternity Center at Palisades. informed decisions about the quality of res- nition, Palisades met the following condi- piratory care services available in hospitals. tions: Only 700 out of the 5,000 hospitals in All respiratory therapists employed by the United States have applied for and the hospital to deliver bedside respiratory 2009 Employee of the Year received this award. care services are either legally recognized by Since he began working at Palisades including “Sailor of the Year” at Respiratory therapists are specially the state as competent to provide respirato- Medical Center in June 1992, Carlos Portsmouth Navel Hospital in Virginia. trained health care professionals who work ry care services or hold the CRT or RRT cre- Sanchez, Senior Surgical Technician, has Carlos will soon be graduating with under physician’s orders to provide a wide dential. honors from Hudson Community College range of breathing treatments and other Respiratory therapists are available 24 Members of Palisades Medical Center’s award-winning been respected and loved by both col- Respiratory Care Department. (Pictured seft-to-right) Alex leagues and our patients. At this year’s with an Associates Degree in Health services to people with asthma, chronic hours. Kurian, Alex Daniel, Jessy Phillip, Janice D’Angelico, Michele Employee Recognition Dinner, Carlos was Science, and is actively pursuing a degree in obstructive pulmonary disease, cystic fibro- Other personnel qualified to perform Burlington, Lori-Ann Ligon, and John Belleza. recognized as 2009 Employee of the Year. Nursing. sis, lung cancer, AIDS, and other lung or specific respiratory procedures and the Simply stated, Carlos is a shining exam- Carlos was born in Havana, Cuba, and lung-related conditions. They also care for amount of supervision required for person- ple for others to follow. He serves as a raised in Passaic. He now resides in Secaucus premature infants and are key members of nel to carry out specific procedures may be mentor for Surgical Technician students with Linda Hegarty and their beautiful 7- lifesaving response teams charged with han- designated in writing. from HoHokus and Dover schools, and is on year-old daughter Carlee. He enjoys sports, dling medical emergencies. A doctor of medicine osteopathy is des- the Advisory Boards for both schools. spending time with his daughter, going to The QRCR program was started by the ignated as medical director of respiratory Carlos has served in the U.S. Navy, Broadway shows and dancing. As an avid American Association for Respiratory Care care services. including service in Operation Desert Storm, runner, he is looking forward to running in (AARC) in 2003 to help consumers identify 12 and has received numerous military awards, the New York City Marathon in November. those facilities using qualified respiratory 13 Summer 2010_6:Layout 1 8/2/10 3:11 PM Page 15

“Late Friday afternoon, I was particularly and positively impressed by a nurse in the Emergency harborage Kind Words From Room who attended to my brother-in-law quickly and effectively. People were coming and going, Our Patients but the nurse seemed to manage the room well The letters we receive from grateful patients while maintaining her pleasant attitude and sense happenings of humor.” and their families help reinforce the care and dedication of our accomplished staff. Working the Runway Ms. C., Englewood Cliffs Harborage residents and students from Memorial High School's 4/22/2010 "M.O.M. - My Outreach Mission" Club. shared many smiles and laughs while participating in a special Fashion Show in the Harborage’s Recreation Room. Those in attendance cheered “I am writing to express my gratitude and to inform you how mightily as the “supermodels” showed off trendy everyday satisfied I am for the services provided by your emergency staff fashions, formal eveningwear and their favorite pajamas. while two of my family members were seen at two separate times. This past month, took my daughter to the ER for numbness and “I am my mother’s caregiver, pain in her arm. Your entire staff showed love, patience and were daughter, and the one who stayed in very warm while caring for her. Two weeks ago, my mother was the hospital with her. She was admitted in serious condition, but due to the prompt attention to always given excellent care and the nurses and aides were always so her by your entire staff involved in her case, she was able to caring and helpful.” Rated 5 Stars recover quickly and come home after being hospitalized for a few days. God bless your staff!” When it comes to healthcare, everyone deserves the very best. The Five-Star Quality Rating Ms. O., West New York System was created by the federal centers for Medicare and Medicaid Services (CMS) to help 5/22/2010 Ms. J., Fairview consumers, their families, and caregivers choose nursing homes wisely. The Harborage is among only 19% of all non-profit nursing homes nationwide to qualify for a five-star rating. 4/20/2010

Learn more about why this rating is so important at: http://www.cms.gov/

“I would like to express my deep appreciation for the nurses and doctors in the Emergency Room who went above and beyond to help me get better. It was a 2010 Senior Gala pleasure to be served by such competent people.” Harborage residents enjoyed great food, lively music and dancing during “After taking my brother to the hospital, it this year’s Senior Gala. Students from Memorial High School in West New is clear that you have upgraded your level Ms. O., West New York York also helped add extra energy to the Gala by singing songs and 5/22/2010 teaching new dance steps to Harborage residents and staff. of service and quality at your hospital. Keep up the great work!”Mr. A., North5/25/2010 Bergen

Awarding Excellence “I recently had a Nuclear Stress Test, and everyone in the Cardiology The Harborage capped off National Nursing Home Week by presenting its 2010 and Nuclear Departments were very pleasant. They explained the test Quality of Life Awards. Each year, awards are presented to employees, volunteers well, were very courteous and professional, and performed the test with and residents who go above-and-beyond in making The Harborage a true center of excellence and a recognized leader in long-term care. This past year, The the utmost care for my comfort.” Ms. V., Fairview Harborage received the highest rankings possible from both the U.S. Department 5/11/2010 of Health and Human Services and the New Jersey Department of Health and Senior Services. Pictured here are North Bergen Mayor Nicholas J. Sacco, Ana Arrieta, CNA, and Ed Davis, Administrator of The Harborage. 14 15